2022-03-31-accounts

Ealing Community Transport Report and Financial Statements for year ended 31 March 2022 ECT Company Limited by Guarantee 07211806 Charity Registration Number 1135354

Contents I Introduction............................................................................................................... 2 Legal and Administrative Information......................................................................... 3 Introduction bythe Chair............................................................................................ 4 Objectives, Structure and Governance........................................................................ Overview and Objectives of ECT..................................................................................... Trustees and thelr appolntment.. Statement of Trustees, responsibilities.......................................................................... Governance................................................................................................................... Statement of Public benefit........................................................................................... Diversity and Inclusion.................................................................................................. Ecf subsidiaries............................................................................................................. Connected charities & related parties.......................................................................... 10 Environment............................................................................................................... 10 4.10 Supply Chain Management.......................................................................................... 11 S Activities . Transport for Individuals. ............................................................................................ 11 Group Transport.......................................................................................................... 11 Community Bus........................................................................................................... 12 Training 12 Volunteering............................................................................................................... 12 .11 6 Income generation and investment . Communitytransport.................................................................................................. 12 Public sector procurement........................................................................................... 12 Fundraising. .13 Donations . .13 Vehicle Investment...................................................................................................... 14 Covid 19 Pandemic...................................................................................................... 14 .12 7 2021122 Artivities Report......................................................................................... 15 Overview.................................................................................................................... 15 Staff and Management Team....................................................................................... 15 Local Activity and Outcomes in 2021122....................................................................... 16 Achievement5 and Performance.................................................................................. 18 Performance Measurement......................................................................................... 20 Sertion 19122 permits................................................................................................. 21 Looking forward.......................................................................................................... 21 Financial Review for the year ending 31 March 2022.................................................... 23 8 Social Value Created in 2021122 . .26 9 Independent Auditorfs report to the members of Ealing Community Transport...........29 10 Charlty and group flnanclal statements

Consolidated statement of financial activities.............................................................................34 Group and charity balance sheet...................................................................................................35 Consolidated statement of cash flow5...........................................................................................36 Notes to the financial Statements.................................................................................................37

Introduction The Trustees of Ealing Community Transport I"Ecf'i are pleased to present their annual report, together with the consolidated financial statements, for the year ended 31 March 2022. ECT has been registered at Companies House and entered on the Register of Charities as Company Limited by Guarantee with charitable status since l April 2010 (prior to which, it was registered as an Industrial and Provident Society). This Trustees, Report has been prepared in accordance with Part 8 of the Charities Act 2011 and also serves as the Directors, Report for the purposes of the Companies Act 2006. Section O of this Trustees, Report meets the requirements for a Strategic Report as outlined in The Companies Act 2006 (Strategic Report and Directors Report) Regulations 2013. The financial statements for the year ended 31 March 2022 have been prepared in accordance with the group's accounting policies (set out on pages 37-391 and comply with the organisation's Memorandum and Articles of Association, together with the applicable laws and the requirements of Accounting and Reporting by Charities.. Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the United Kingdom and Republic of Ireland IFRS 1021, effective from accounting periods commencing I january 2019 or later.

Legal and Administrative Information Trustees / Directors P. O'Keeffe IChair- resigned 31.3.20221 P. Creasey (resigned 9.12.20211 S. Krishna (resigned - 9.12.20211 C. Tilleray D. Tinnion (Chair- from 31.3.20221 T. West Iresigned - 9.12.20211 H. Sana L. Wilson (appointed - 9.12.20211 R. Holland (appointed - 9.12.20211 A. Ryan (appointed - 9.12.20211 S. Dogra (appointed - 9.12.20211 l. Pierce (appointed- 17.2.20221 Chlef Executive John Chesters Patron S. Pound (appointed- 9.12.211 Greenford Depot Greenford Road Greenford Middlesex UB6 9AN Registered Offlce Telephone.. [phone] www.ectcharity.co.uk Company registration number 07211806 (England and Wales) 1135354 Charity registration number Auditor Buzzacott LLP 130 Wood Street London EC2V 6DL Banker National Westminster Bank 440 Strand London WC2R OQS Solicitors Bates Wells 10 Queen Street Place London EC4R IBE Russell-cooke LLP 2 Putney Hill London SW15 6AB

Introduction by the Chair The year 2021/22 thankfully saw the end of restrictions and social distancing requirements for Covid 19. The impact of the pandemic on ECT has been considerable, but the charity once again showed its resilience and flexibility as we continued to operate with much reduced passenger numbers throu8hout the summer and autumn. At this time of review, we remain vigilant and are by no means complacent. but are extremely pleased to see numbers beginning to return to their normal levels, a trend we hope continues. I would like to record my particular thanks to all the staff and senior leadership team who most certainly went the extra mile to ensure ECT'S services and support for our communities was maintained throughout the pandemic. My thanks must also go to our retiring board members and in particular, Patrick O'Keeffe the outgoing Chair, who handed over to me at the end of March 2022. He gave over 10 years to ECT and oversaw considerable change and improvement during this time. During the year we have also seen a major change to our board membership as 3 other long- Standing trustees stepped down at the end of their time with us. Each had made a significant contribution and we thank Sonia, Tim and Paul for all they have done. We have welcomed 5 new trustees, who are already bringing a new perspective and a diversity of skills and experience that will help ensure ECT continues to develop in a positive direction. This is a particularly exciting, but challenginE time to be Chair of ECT. We have come through the last 2 years of immense disruption in good shape, but we now face considerable ongoing challenges to maintain services in the face of global financial insecurities, the austerity our local authorities and NHS are facing, the effects of the war in Ukraine and the inflation particularly on fuel- this brinEs to our own costs. Due to the nature of the vital work we do, it is not possible to simply pass on these increased costs to our passengers, so as we move into the coming year we will continuously re-examine how we can deliver our services more efficiently and effectively and in new, innovative ways. Our charitable activities remain our reason for existence, and we are determined to continue to deliver these, but also to do more to help where we can. We deliver rural services in Dorset where these would otherwise not exist, and as bus services have reduced by c. 30%, we believe there may be more demand for our help in even more areas in the future. But we must ensure we find ways to provide these services Sustainably, to ensure we can be there to support our communities for the long term. That will be a focus for us over the coming years. ECT must look to diversify our income sources to ensure our future, and also to work to retain and support our key clients. We are staunch believers in partnerships and welcome the opportunity to work with new partners where this fits our mission. I would also like to thank all our staff, but in particular pass on my gratitude to the senior team with both lan Dibbert and Piotr Chodzko-zajko, General Managers in Cheshire and Ealing respectively, who have stepped down from their roles after many years, with ECT building

fantastic services in their areas. ECT are grateful for all you have done, but we are also very excited as we move into a new era. I must also thank John Chesters, who has provided superb leadership to guide the charity through a challenging first year in post and is actively working to position ECT for future success. Finallyi I would like to thank all our passengers for their loyalty and for putting their trust in us whilst we do our best to improve their quality of life. David Tinnion Chair of ECT Charity Objectives, Structure and Governance Overview and Objectives of Ecr ECT is a charity and social enterprise that creates social value through its charitable activities. Our objectives are to ensure we.. deliver safe, accessible and affordable community transport for communities across the UK provide flexible and responsive transport solutions to communities with unmet transport needs and currently operates in Cheshire, Dorset and Ealing (London) provide services to enable all people with mobility difficulties or who lack access to ordinary public transport to live independent lives and participate in their communities provide door-to-door community transport to individuals (More information is provided in our Articles of Association.) Our vision is for inclusion and accessibility for all members of society, whatever their transport needs. Our mission is to.. provide top-quality, safe, affordable, accessible transport services for every community we serve collaborate with partners who share our vision for inclusion and accessibility be a dedicated and energetic advocate for the positive impact that community transport can have on the health and wellbeing of individuals, communities and public services around the UK Our values are: We care passionately about making a difference. We always go the extra mile. We are an organisation that you can trust.

We are flexible, adaptable and open to change. We believe in collaboration and the sharing of success and ideas. Our aims are to: have a national profile as an exemplary provider of community transport seNices. have a reputation for exceptionally high standards of delivery, reliability, and safety, coupled with an unparalleled personal, caring service that is tailored to the needs of its passengers and service commissioners. support people to participate in their communities and give them access to more opportunities to improve their lives and to live independently. work in collaboration with local partners, including those from the voluntary, community and corporate sectors, as well as local authorities and other public bodies, to provide integrated solutions to unmet local transport needs. be an exemplary advocate for the positive impact of accessible community transport on the health and wellbeing, loneliness and isolation of individuals and communities and in areas such as primary care. collaborate and share its knowledge with the community transport sector, public service commissioners and poliry makers to demonstrate the positive impact that community transport can have on communities and public services around the UK. Trustees and their appointment ECT is governed by a Board of trustees I"Board"I who present a variety of specialist skills, knowledge and experience. The appointment of a Trustee is by reference to a skills audit which ensures that the Board exhibits a wide range of complementary skills. ECT actively welcomes opportunities to increase the diversity of opinion and membership of the organisation. Our aim is to have a board which represents the communities and service- users in the areas in which we operate. ECT'S Articles of Association were reviewed and updated during 2021122 and to ensure a suitable number of trustees with appropriate skills could be retained. They now state that at any one time there must be a minimum of three trustees with no maximum number stated. We note the Charity Commission recommendation no more than 12 trustees should be appointed at any one time. Trustees shall retire from office at the third annual Board meeting when ECT'S financial statements are adopted. Retiring trustees have the option to be reappointed to the Board, subject to a maximum of 3 x three-year terms in office. The Articles provide for a further one-year appointment in certain circumstances. Prior to appointment, a potential trustee will declare their eligibility and suitability as well as their understanding of responsibilities and duties. They will also declare that they are not prevented from acting as a Trustee as per the Charity Commission's disqualification reasons and will sign an 'Automatic Disqualification Declaration" Each new Trustee is given an induction visit and an induction pack which includes-

information on the duties of charity trustees,. Charity Commission's guidance documents on being a trustee,. ECT'S key organisational policies and documents. a copy of ECT'S Memorandum and Articles of Association; and a copy of ECT'S most recent set of financial statements. ECT'S Trustee induction process, as well as ECT'S ongoing training programme for trustees. ensures that they are aware of their responsibilities and enables them to understand the charity's objectives and subscribe to them with conviction. In addition, all trustees have access to ECT'S HR system and a range of folders contained within our cloud-based IT system which contains all relevant policies and documents. The trustees in office during the year ending 31 March 2022 and at the time of signing were.. David Tinnion Ichairl,. Imogen Pierce (appt 17, February 20221- o Lawrence Wilson (appt g, December 20211,. o Christian Tilleray; Robert Holland lappt 9" December 20211.. Anne Ryan (appt 9, December 20211.. Sapan Dogra (appt 9, December 20211, and o Haroon Sana In addition to those listed above, Sam Littlewood (who has sat as independent Director of Dorset Community Transport since 16 November 20171 also attends main board meetings. On the 9 December 2021 we were delighted to appoint ECT'S first patron, Mr Stephen Pound. Previously the local MP for Ealing North from 1997 to 2019, Mr Pound will support the work of ECT and may attend board meetings but will not have the right to vote. The trustees were not remunerated for their work for the year ended 31 March 2022. One Trustee had a beneficial interest in various financial transactions with ECT during the year, details of which are outlined in Note IS to the financial statements. Statement of Trustees, responsibilities The trustees (who are also directors of ECT for the purposes of company lawl are responsible for preparing this Trustees, Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practicel- Company law requires the trustees to prepare financial statements for each financial year, which give a true and fair view of the state of affairs of the charity and the group as well as the incoming resources and application of resources of the group for that period. In preparing these financial statements, the trustees are required to: select suitable accounting policies and then apply them consistently,. observe the methods and principles in the Charities, SORP 2019 IFRS 1021; make judgements and estimates that are reasonable and prudent,.

state whether applicable United Kingdom Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements- and prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charity will continue in operation. The trustees are responsible for keeping adequate accounting records that disclose, with reasonable accuracy at any time, the financial position of the charity and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charity and its subsidiaries as well as taking reasonable steps for the prevention and detection of fraud and other irregularities. The trustees are responsible for the maintenance and integrity of the corporate and financial information included on ECTS website. Legislation in the United Kingdom, governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions. Each of the trustees confirms that so far as they are aware: o there is no relevant audit information of which the charity's auditors are unaware,. and o they have taken all the steps that they ought to have taken in order to make themselves aware of any relevant audit information and to establish that the charity's auditors are aware of that information. This confirmation is given and should be interpreted in accordance with the provisions of section 418 of the Companies Act 2006. The Board of trustees meets approximately four times a year in order to consider ECT'S financial performance as well as the organisation's strategic direction, health and safety issues and general poliry discussions. A number of specialist sub-groups meet in the periods between the main board meetings to consider specific issues relevant to their experience and skills. Trustees delegate their authority to the Chief Executive, who has responsibility for all aspects of the organisation. Governance ECT is committed to maintaining high standards of governance and follows the Charity Governance Code I"Code"l. The Code is endorsed by The Charity Commission and is not a legal or regulatory requirement. Following revisions to the Code, the Trustees have reviewed our compliance in 2021122 to ensure we continue to adhere to the principles. The Code is comprised of seven principles, each of which sets out a brief description and rationale as to why it is important, the key outcomes expected if principle were adopted, and recommended practice to implement the principle. As recommended by the Code, ECT'S Trustees: discuss the Code's principles and recommended practice;

adopt an "apply or explain" approach li.e., decide how to meet the principles and outcomes by either opplying the recommended practice or by explaining what has been done instead lor why the principleslpractices have not appliedll- and regularly revisit the Code and use it to support continuous improvement. The trustees hereby confirm that the Code's seven principles have been opplied. Whilst the trustees have overall legal responsibility for the charity and are responsible for good governance, they delegate their authority to senior management for day-to-day management. The trustees are responsible for ensuring that ECT follows UK data protection legislation. Further, they have a duty to ensure that serious incidents of data breaches are reported to the Information Commissionerfs Office. ECT undertakes Regulated Activities as defined by the Disclosure and Barring Service I'DBS") and takes the issue of safeguarding very seriously. All staff working with children, young people or vulnerable, at-risk adults are DBS-checked and receive training on safeguarding. ECT has mature and well-defined procedures and policies in place in this regard and follows the National Council for Voluntary Association's I'NCVO'I Charity Ethical Principles which set out a framework for the ethical execution of charitable purpose. ECT has nominated one trustee with responsibility for safeguarding matters, but all of ECT'S Trustees are responsible for safeguarding. with aspects of the work deleEated to the Chief Executive and staff. Statement of Public benefit The Trustees have paid due regard to the Charity Commission's guidance on public benefit and are confident that Ecfs aims and activities are delivered in accordance with that guidance. ECT will undertake non-commercial community transport contracted services only where they are delivered to meet the charity's objectives, provide public benefit and Sustain its charitable activities. Community transport provides flexible and responsive solutions to unmet local transport needs, and: often represents the only way users carb leave their home and access essential or specialist accessible services. offers innovative solutions to communities where commercial services are not viable. provides transport to isolated or excluded groups of people. helps to develop sustainable communities, contribute to social inclusion, improve individuals, wellbeing and reduce social welfare costs. ECT'S services are embedded within the communities in which it operates are well placed to focus on localised needs and to provide one-to-one assistance and solutions.

Diversity and Inclusion ECT is committed to equality and diversity and strives to be a model employer. ECT recognises that everyone has a right to equal recognition and fair and appropriate treatment and opportunities. This applies equally to efflployees, workers, and volunteers lincluding the board). Eu's participatory approach extends to the service-users, whose views and opinions are collected and responded to, throuBh feedback forms, surveys, at transport forums and in several other ways to give an opportunity for face-to-face discussions. Selection criteria and procedures are reviewed regularly to ensure that individuals are selected, promoted and treated on the basis of their relevant merits and abilities. All employees, workers, members of the board, and volunteers are inducted and, where appropriate, are provided with specialist training to enable them to progress both within and outside the organisation. ECT also supports volunteers from local community groups and schools through the provision of training schemes. In the past year, ECT has delivered training to 109 external individuals114 in 20201211 and 32 groups in this way. This represents an decrease of 13Yo compared to year end 31 March 2020, a year which was substantially pre-Covid-19 impact and reflects the continued return to activity levels following the impact of Covid-19. ECT subsidiaries ECT is the parent company of a group of companies referred to collectively as "ECT Charity" ECT Charity is the brand name used to represent the ECT group of companies and thereby reinforces the whole organisation's charitable objectives and values. Ea11￿ CommunltyTransport Company LirnilEd byGu3r3ntee on1ts06 Re8lstÈrÈd3s a Ch3Thty 1135254 Dorset Community Tran5POrt Ltd Ecf Group ¢1¢ PLUSBUS Llmlted byGuarantccO??26599 Wholfyowned s￿￿dIary Coniimuilily li)￿¢5(¢￿. N162304 Wh01tyty￿dWb$￿1Ièry Priv*LimitÈd Company04262367 WhdlyownEd subsidiary Nlln-tridins

The diagram above illustrates the structure of the ECT group of companies during the year ended 31 March 2022. o Dorset CommunityTransport Limited I'DCT") is a Company Limited by Guarantee of which ECT is a sole Member. Ecf Group CIC is a Company Limited by Shares, a Community Interest Company and a wholly owned subsidiary of ECT. o PLUSBUS Limited is a Company Limited by Shares and a wholly owned subsidiary of ECT. The company is non-trading. Connected charities & related parties To further its charitable aims, ECT has engaged with a wide variety of organisations in the past year. This has included.. The provision of community transport to support the activities of community groups and charitable organisations in Cheshire, Dorset and Ealing ILondonl- o The provision of transport services to a number of statutory bodies and public orBanisations, includinE local, health and transport authorities. The provision of community transport for semi-housebound, isolated patients, in partnership with North West London Clinical Commissioning Group and the Ealing GP Federation, to facilitate access to community health services and Covid-19 vaccination clinics. Supporting community groups and organisations in our local areas, including the London StrateEiC Community Transport Forum, the Community Transport Association, Ealing Community Network, Social Prescribing Network, The Campaign to End Loneliness, Age UK, Dementia UK and many more. o Working with rural schools in Dorset to provide viable and affordable transport for a multitude of outings. Delivering multiple local bus services between rural villaEes and destination towns in partnership with several Dorset town and parish councils not serviced by public transport. o Offering day trips to local green spaces including Chiswick House, Gunnersbury Park and Kew Gardens for individuals in Ealing. Participation in transport action groups and other such forums. Environment ECT is committed to reducing the environmental effects that its operations have on both the local and global environment. The ways in which ECT achieves this aim include.. minimising the environmental impact of the fleet through methods of vehicle and fuel selection ensuring that trustees and management are fully engaged in the management of environmental issues o training staff on the environmental issues associated with its operations and how they can help to reduce its impact io

monitoring vehicle and driving performance to minimise excess wear and fuel use promoting recycling to all staff through example by senior management and continuous promotion of the general ethos of the orEanisation (reduce, re-use, recycle) sourcing a product range to minimise the environmental impact of both production and distribution when procuring office supplies, energy, accommodation, venues, food etc. where available or appropriate. Supply Chain Management ECT sources its products and services from local businesses and social enterprises where possible, ensuring that these products and services meet the necessary health and safety quality levels expected. ECT also seeks to source products and services which minimise environmental impact (see 4.9 above). In addition, ECT is committed to the principles of the Modern Slavery Act 2015 and the abolition of modern slavery and human trafficking. Our recruitment and people management processes are designed to ensure that all prospective employees are legally entitled to work in the UK and to safeguard employees from any abuse or coercion. We do not enter into business Wlth any organisation, in the UK or abroad, which knowinglv SUPPOrts or is found to be involved in slavery, servitude and forced or compulsory labour. Activities Transport for Individuals. ECT offers door-to-door journeys for people with mobility difficulties or those who lack access to mainstream public transport. Passengers can use the community transport for a wide variety of reasons, such as going shopping, attending luncheon clubs or healthcare appointments, visiting friends and family or on organised day trips. The resultant value to the local community improves the quality of life of its users, encourages independent living and reduces loneliness and isolation. This in turn reduces pressure on healthcare and social care bodies. Many of our passengers keep telling us that the service is a 'lifeline" Group Transport ECT provides a safe, affordable and accessible minibus service to voluntary and community organisations lincluding charities, community groups and schools) which assists them in achieving their own objectives. ECT either provides training for the group's nominated volunteer, or alternatively provides the group with a trained driver who will have the technical skills to assist individuals with a wide range of mobility needs (including wheelchair users). Providing the group transport services in addition to ECT'S door-to-door community transport for individuals increases the amount of social value each minibus can create. li

The flexible use of ECT'S assets allows a larger proportion of the community to access community transport services. ECT adheres to the highest safety standards. All vehicles in ECT'S fleet are maintained strictly in accordance with the DVSA Guide to Iwaintaining Roadworthinessfor Passenger Corryirtg Vehicles (PCV) with requirements in excess of leEal and vehicle manufacturer's requirements. BS1 accredits the quality and robustness of ECT'S systems to ISO 9001..2015 with independent annual audits. Community Bus ECT operates five local registered bus routes in Dorset under Section 22 Permits for remote villages which have no access to public transport. These fixed route services connect isolated communities with the local market town. Training ECT delivers Minibus Driver Awareness Scheme I'MIDAS") and Passenger Assistant Training Scheme I'PATS'I to all its drivers and passenger assistants (whether a volunteer or employeel. ECT also trains individuals external to ECT. This provides them with a recognised accreditation to those who wish to drive for their local community and also helps enhance that individual's wider employment opportunities. ECT is a registered 'Dementia Friend" organisation. This programme is run by the Alzheimer's Society to change people's perceptions of dementia. Volunteering ECT creates the opportunity for individuals to volunteer as community transport drivers and PAS for local community groups le.g. scout groups, older people's social clubs and respite carel. The use of volunteer drivers and PAS helps community 8roups keep their costs low and sustainable. 12 volunteers also supported ECT directly during the year, providing assistance in delivering food parcels provided by London Borough of Ealing. Income generation and investment Community transport Community transport represents ECT'S core activity and includes services for individuals and groups alike. ECT provides community transport exclusively for non-commercial purposes. Public sector procurement RecoBnisinB the added value provided, public bodies are turning increasingly to community transport organisations to provide transport solutions in their communities. 12

By tendering and winning these contracts ECT achieves a sustainable and guaranteed source of income for a fixed period land as such, allow ECT to plan the financing of its assets more effectively than under a short-term grant regimel. This approach affords stability to the organisation and enables it to deliver its charitable activities accordingly. ECT only enters into public sector contracts if in doing so it: provides a public benefit; meets one or more of ECT'S charitable objectives,. is provided without a view to profit,. and is costed on a full-cost recovery basis, enabling the charity to manage its resources effectively, without disadvantaging its other charitable services. The key reason for undertaking these contracts is the provision of quality services for users. The assets required for the contracts are thence available for wider community transport charitable services Iwhich in turn, provides further public benefit). ECT contracts with.. Locol Authoritie5 to provide non-commercial services such as rural home-to- school journeys, special educational needs transport for children with additional needs, trips to and from day centres for vulnerable adults, community bus services, health and other door-to-door community transport for older, disabled and isolated individuals. o Clinicol Commissioning Groups I"CCGs"I to provide door-to-door community transport for patients to travel between their homes and GP surgeries for older or disabled patients who cannot safely get to their GP practice because of mobility or other health issues and have limited transport support from friends and family. Transport for London I'TfL"I. ECT has contracted with TfL to operate door-to- door Dial-a-Ride routes on its behalf for older, disabled and isolated individuals. Fundraising ECT does not engage in public fundraising activities at present and therefore is not required to subscribe to the Fundraising Regulator or its Code of Practice. ECT recoEnises the potential value that can be gained from grants for specific projects and to develop partnership opportunities as well as the benefit our passengers may gain from sponsorship and support for our work. We will continue to review our options in 2022123. Donations ECT received a total of £86 of donations during the year ending 31 March 2022. These are made up of a number of small value donations from grateful passengers and have been added to the "EASIE" fund supporting lonely and isolated people in Ealing. 13

Vehicle Investment ECT has a rolling vehicle replacement programme. particularly in relation to its accessible vehicles to ensure our vehicles remain fit for purpose in relation to the provision of accessible transport as well as environmental concerns. Due to the implications and uncertainties of the pandemic, there was a temporary hiatus in the procurement of vehicles. In addition, many of the organisations we provide services to have extended the contract lengths, delayed procurement and created a further degree of uncertainty. ECT have taken a prudent approach to our vehicle replacement programme but to ensure we are able to ensure we comply with Emission Zone regulations in London and provide the quality of services for which we are recognised we have committed to upgrading 15% of our fleet as a minimum durin8 2022123. Covid 19 Pandemic The ongoing Covid-19 pandemic continued to impose a considerable impact on passengers and services throughout this year. Social distancing and additional precautions reduced passen8er numbers and the efficiency of providing transport. Many of our passengers continued to shield or remained reluctant to return to activities or travel outside their homes. Throughout the period, Ecfs senior management team has continued to review Government, HSE, NHS, ACAS, and other industry sources to ensure the charity has remained up to date with current guidance and information. We either maintained social distancing or introduced systems to reduce risk whilst at work. ECT has continued to operate frontline community transport services and as a result, most roles have required staff to continue to attend work. A small proportion of our staff remained on flexi-furlough during the summer of 2021, but this was phased out as schools returned during the autumn. As a result of its use of furlough and flexible furlough, ECT was able to keep job losses to a minimum and no roles were made redundant during the period. Risk assessments have continually been reviewed, and working practices and environments adapted in response to these changes, to create Covid-secure workplaces and minimise the risks to passengers and staff as much as possible. ECT has engaged heavily with partners in local communities to determine how it could help in the crisis. We also engaged with passengers during the pandemic and adapted services to support them where necessary. 14

2021122 Activities Report Overview ECT are pleased the worst and harshest period of the impacts of Covid 19 appear to be over with the lockdowns, not insignificant stress and pressures this caused to all or passengers and staff. We are not however being complacent and will remain vigilant and will adapt to any changes in the situation. Unfortunately. as we move on from the impacts of Covid, the impacts of austerity, fuel and other inflationary increases, wage pressures and the appalling Russian invasion of Ukraine have all brought additional issues to bear. However, ECT remain in a position of strength despite all the above combined pressures and where we are able to support other organisations which have been more seriously impacted, we will continue to do so. ECT are not and never have been content to sit back and wait for events to unfold. We recognise the CT sector and society more generally are facing a very challenging set of circumstances. Budgets and services will be under pressures greater than many of us will have ever seen. Bus services have been reduced by almost 30% over the last decade, and the local government transport services are very likely to be under significant scrutinv. Our strategy and business plan recognise this and the need for ECT to spread our risk and diversify into new sectors in keeping with our mission and core skills. During the 21122 financial year, ECT'S trustees undertook a skills audit and identified areas the board would benefit from additional representation. We have also changed our Articles of Association to permit a greater number of people to be on the board, and have recruited several new positions. 4 trustees reached the maximum period permitted of 10 years, and we are grateful to them for this combined 40 years of service. Our recruitment campaign resulted in the successful appointment of some exceptional new talent and we welcome them to ECT. Staff and Management Team In the year to 31 March 2022, the Board of Trustees was supported by a senior management team of 7 members (Head of Finance recruited during 20211221, led by our CEO, and an average of 203 employees across depots in Ealing, Cheshire and Dorset. During the course of the year we have experienced significant chanEe in our senior team, with the change to a new CEO in May meaning there has been new leadership in ECT for the first time in over 13 years. In addition, our Deputy CEO went on maternity leave in August, the Head of Governance and Strategy returning in October after her maternity leave, and we also welcomed a new General Manager in Ealing Ilanuaryl and successfully recruited a new General Manager in Cheshire, who started with ECT on 25, April 2022. It is testament to the resilience and strength of the senior team that with all of these changes ECT has been able to continue to thrive and improve during the course of the year. We have taken the opportunity to review the staff structure, processes and systems to increase efficiency and the way we provide service to our passengers and supporters. 15

Where we have identified areas which required additional support to develop our services and improve our communications, we have engaged consultants on short-term contracts to review our position and develop proposals to identify future resource demands. We will recruit or assign into new positions where this is required over the coming years. With our new senior team, along with the many changes to the skills and experience to be found within our board of trustees, ECT feel confident and well-placed to be able to develop and continue to provide our highly regarded services in our local communities. Our aim is to provide more services and work in partnerships with our key supporters, delivering greater support to those most in need of accessible transport. Each of ECT'S depots is manaEed locally with decisions relating to day-to-day operations delegated to the local manager with the support of their own operations team. Weekly senior management meetings are held to allow for an exchange of ideas and discussion of any significant issues faced. ECT recognises the importance of attracting and retaining staff with the right skills and ethos to support the charitable cause and to ensure ECT delivers its objectives. Pay levels are reviewed annually, taking into account a series of factors in determining remuneration changes. The pay of key management personnel and other senior staff is reviewed and benchmarked against other similar positions in both the charity and community transport sectors. A formal review of roles and responsibilities of senior staff by the Trustees is planned for 2022123. A new transport database has been commissioned and introduced to improve efficiency and reduce administration and a reliance on wasteful paper forms. All files are now held on a Cloud system to allow access and the sharing of documents, but also to significantly reduce risk of IT failures and improve the security of information. Similarly, the transition to an on-line HR package has shown significant improvements to all processes but also a much-improved ability to communicate with our staff and manage our forms, policies, procedures, and records. These changes mean all staff and trustees always have access to relevant and up-to-date information. Local Activity and Outcomes in 2021/22 In the summer of 2021, Dorset Community Transport IDCtI retained many of the various Bournemouth Christchurch and Poole IBCPI and our Dorset Travel home-to-school contrart extensions as well as successfully retendering numerous Dorset Travel contracts. This helps to ensure the continuation of our activities in the region. We have contributed and participated throughout Dorset Council's consultation process for their Bus Service Improvement Plan (National Bus Strategy 'Bus Back Betterf'l. 16

We experienced some disruption to servicesloperation due to COVID-19 throughout last autumn, with this peaking in January 2021 but have continued to provide Group Transport, PlusBus and Local Bus Services throughout the pandemic. In addition, all our services were stood down on the 18 February 2022 due to Storm Eunice. However, our recent numbers suggest passenger confidence is returning post-lockdown along with increased demand for more services. In Cheshire, our PlusBus worked with Vivo, the Cheshire West and Chester care services function, throughout the pandemic by providing a service to get clients to vaccination centres. This was an emergency requirement due to another operator withdrawing support. Working with Cheshire Health Partnership, clients were shuttled from the Vivo establishments to the vaccination centres. Our team at Ellesmere Port worked with the Blind Federation by moving audio books around the area to those at home who were shielding together with donated food parcels. We also moved PPE between days centres and other VIVO establishments on behalf of Chester West and Cheshire Council. Our SENT home-to-school routes for LBE resumed in mid-April as schools reopened for vulnerable children and those from key worker households after a 15-day shutdown. Our SENT home-to-school routes in Ealing returned to their pre-covid levels with a total of 25 school routes. Over the year this constituted a total of 70,308 trips. ECT provides door-to-door transport services to primarily 3 adult day care centres within Ealing for the LBEA. These services are provided 5 days a week covered by 3 buses with a crew of 2 persons per bus, a driver & a passenger assistant. Whilst Covid restrictions were still in place at some of the Centres with limited attendance ECT still manaEed to 5,565 trips for the year. Our PlusBus seNice is the charity element of the Organisation supported by the revenues from other contracts. This service ran throughout the Pandemic to support the local community with trips for food shopping and other essential elements of living. A total number of 9,675 trips were achieved lof which 1,415 were EASIE, free trips as introductory offer) in FY21122 compared to 20,207 in FY19120 a decrease of 52% with an increase in costs of almost £86,000. An opportunity exists to reduce our costs on these services whilst still maintaining pre-pandemic or possibly higher achieving service levels, this is being reviewed. In partnership with NW London CCG, our PlusBus for Health service helps vulnerable residents access essential GP services, and in 2021122 we have also enabled 7,952 Ealing residents, who had no other means of transport, to attend medical appointments. We work with 71 of Ealing's 72 GP sur8eries and facilitated 7,321 trips. Opportunities to help increase these figures for FY22123 are in the process of beinE identified and plans being put in place to realise the increase in revenue. 17

We offered day trips to list of events and destinations, ranging from local parks & points of interest like Kew Gardens, Chiswick House all the way down to Brighton, to help passengers regain their confidence in travel and offer some respite. 54 day trips took place equating to 3150 road miles. During the pandemic and early post-pandemic ECT has been instrumental in helping alleviate loneliness for the elderly and Infirm adding a ray of the summer sun in an attempt to bring some brightness into their lives. Achievements and Performance Whilst the year ended 31 March 2022 continued to be impacted by the restrictions and uncertainties of Covid, ECT continued to provide essential services to the most vulnerable members of our communities. We would like to express our thanks to our staff and partners for their diligence, commitment and hard work throughout the year. We are extremely proud of the work we have achieved during this period and believe that, when viewed in the context of the pandemic, the following figures clearly demonstrate the value and importance of the work we have done in the period and the lifeline nature of the community transport services we have provided. During the year to 31 March 2022, ECT'S transport seNices covered over 1,350,000 miles. This represents an increase of 50Yo on the previous year and shows a return to pre-covid levels. Review of community transport services In the year ending 31 March 2022, the number of group transport trips in Ealing increased by 600% compared to the previous year as passengers began to return towards pre- pandemic levels. EU continues to work with and partner these groups, who are primarily organisations supporting people living with dementia and young people, and schools undertaking extra-curricular after-school, holiday clubs and sporting activities. Ridership on Ect's door-to-door service PlusBus in Ealing, which receives no external subsidy, continues for individuals who are unable to book journeys with London Dial-a- Ride or who have no access to other forms of transport. In the year ending 31 March 2022, the number of completed trips increased by 19% compared to the previous year, to 9,675 trips. Levels of attendance, particularly during the early part of the year, were low as centres remained closed or in limited use. ECT continued to provide free trips as part of its Elderly Accessible Service in Ealing I'EASIE") project. This project targets individuals who are effectively housebound (often because of a life changing event or because they have lost the confidence to leave their homes) and offers them PlusBus trips at reduced rates, and in the case of first-time PlusBus users, their initial trips are free of charge. ECT provided 1,415 trips lan increase of 49% compared to the previous yearl free of charge for these hard-to-reach individuals durin8 2021122. 303 new members registered for the service, a number of whom had first become aware of ECT'S services through using the PlusBus for Health service to attend a Covid-19 vaccination. 18

ECT works with Ealing CCG on a programme to provide door-to-door community transport to and from GP surgeries in Ealing (known as PlusBus for Health I"PBH"Il. The service aims to reduce the number of GP house calls and "no-shows" at surgeries, and simultaneously improve the well-being of patients by providing the opportunity to leave their homes and increase social contact. In the 12 months to 31 March 2022, ECT transported 7,952 patients, lan increase of 28Yo on the previous yearl to 3082 appointments lan increase of 40%). ECT and Ealing CCG have applied the same methodology as the one outlined in the report "Why Community Transport Matters" in order to evaluate the impact and possible cost savings for EalinE CCG and the NHS. The followinE conclusions can be drawn from the results of the evaluation: PBH benefits the loneliest and most isolated older people in the community Patients attend more surgery appointments after they start using PBH PBH improves the quality of healthcare that these patients receive PBH reduces the rate of missed appointments PBH reduces the amount of home visits and PBH has a positive impact on wellbeing. In total, we estimate that PBH delivered a social value equivalent to £233.439 in the financial year 2021122. This represents a Social Return on Investment of £1.90 li.e. for every pound invested in PBH, a social value of an extra £0.90 was created in the financial year 20211221. ECT continued to make available its Transport Fund, established to help support organisations in Ealing to create social opportunities for isolated individuals through local accessible community transport options. Successful applicants receive a credit of up to £1,000 to offset the cost of transport provided by ECT, including vehicle hire, fuel costs and a driver if required. ECT's Cheshire operation is centred on the delivery of PlusBus door-to door community transport services for individuals in the Chester, Ellesmere Port and Neston areas. Ect commenced its current contract with Cheshire West & Chester Council for the provision of community transport services in April 2015. During the year ending 31 March 2022, ECT delivered 9938 trips on our plus bus seryice and 18243 trips on our day care centre (Vivol services an increase of 143% on the preceding year. We were delighted to be offered an eKtension to this contract to February 2024. During the year to 31 March 2022, DCT provided 548 group transport trips for dozens of registered community organisations, an encouraging 81% on the pre-pandemic 2019120. DCT provide five non-contracted local registered bus Services operated under a Section 22 Permit, to serve communities which had lost their only bus service, providing over 10,600 trips during 2021122195% of 2019120 figures). 19

DCT continued to provide a variety of door-to-door PlusBus services in communities which had no local bus services, and to residents with no car and no other means to go shopping. DCT offered 16 weekly or fortnightly services across Dorset with over 8,400 trips to registered individuals in the 12 months to 31 March 2022, actually a IO% increase on 2019120 pre-pandemic figures. Revlew of ECT Group CIC rlctivitic The principal activities of ECT Group CIC continue to be facilitating historic inter-company charges and managing an investment property. A part of the activities of ECT Group CIC included the investment property located at 14 Cuckoo Lane from which a small rental income was generated. At the Board meeting of the 13, July 2021, the board reviewed the options regarding this property and agreed their overall support for the disposal of the asset in the most economically advantageous manner. The decision was taken due to the low rental income together with the fact a significant sum was imminently required to bring the property to a decent standard and that managing a property was not a core part of ECT'S mission, and therefore the best price should be gained from the sale of this property. An independent valuation in accordance with the Charities Act was obtained from Simon Garfinkel Chartered Surveyors, who valued the property in its current state and circumstances on the 14, january 2022. We were pleased to receive an offer in line with this estimate from the current tenants, Dr Dhillon and Associates which we accepted, and the property was sold on the 28, March 2022. Performance Measurement The process of reviewing activity levels (see section 7.31 directly contributes to those requirements as defined in ECT'S charity objects provided in the Articles of Association (see section 01- In addition to this, ECT uses qualitative key performance measures under the categories below to further meet these obligations. Sustainability. Ensuring ECT'S funding model is sustainable for the longer-term and that the appropriate levels of reserves are maintained. Appropriate portfolio of services. ECT'S portFolio of services is under regular review to ensure these remain consistent and fit for purpose with the overall lonE- term sustainability of the charity as well as its objectives. o Responsiveness to changing local community needs. ECT will remain responsive to unmet transport needs of the local community and to be aware of how these change over time. ECT is mindful of the changing and challenging economic conditions and other external factors that local community groups may encounter. Ensuring access to transport as 3 means of preventing isolation and loneliness for individuals- especially older andlor disabled people. 20

Management regularly monitors Ecfs activities to ensure that these objectives are being met. This may utilise a number of methods including customer surveys. ECT also measures Its social value li.e. the monetaryvalue of its social impact) by collecting data related to six outcomes of its services. Section 19122 permits Since 1985, section 19 and 22 of the Transport Act 1985 have provided for a system of Permits. This system provides a regulatory framework for not-for-profit organisations and charities, such as Ect, to operate minibuses in pursuit of their charitable objectives, provide social benefit, and make charges to recover costs but without a view to profit. AII ECT'S community transport services are designed with passenger inclusion and accessibility in mind and are not commercial, taking into account.. our not-for-profit status (Art. 2 of our Articles of Association), ECT'S constitutional objectives (see htt charities.charit commission. ov.uk chari -document), re 1Ster-of- -search charit details 4047358 overnin our reinvestment of surpluses, the fact that our services meet the 'public benefit, requirement under charity law, and our identification and measurement of the social or added value that we create, particularly where we undertake work under contract for public authorities las outlined in Section 8 of this Report). Ect's Senior Management Team and Board conclude that ECT operates exclusively for non-commercial purposes, using Section 19 and 22 Permits. Looking fonmard As a social enterprise and registered charity, ECT is firmly focused on identifying opportunities to support the local communities in which it operates and filling in the gaps in community transport provision. As such, ECT'S focus is to work in partnership with existing and new stakeholders from all appropriate sectors, to develop existing services and introduce new ones in its current operating areas. As a part of our commitment to remain a viable charity and social enterprise, a Business Plan was drafted in the 4, quarter of 2021122 to consider opportunities, risks and threats ECT may face in the forthcoming years. The operating environment is in considerable turmoil following the impacts of over 2 years of Covid 19, the continued uncertainties of trading post-Brexit, the austerity faced by society as a whole but in particular by the public sector organisations and their contracts for the work we deliver. In addition, the Russian invasion of Ukraine has added instability with significant impacts on fuel and the cost increases we face for our fleet. A lack of resources and components is also making supply and the cost of replacement vehicles a significant issue. 21

ECT are committed to providing an environmentally efficient service and as far as it is viable and suitable technologies are available, we will begin the transition of our fleet towards carbon neutrality. In the interim we will ensure all new vehicles will be as 'clean' as possible and ECT will also undertake an environmental and carbon-neutral impact analysis and set targets in all our depots which we will regularly review in our Senior Team Meetings and report on at least annually. ECT recognise there is a need to review the benefit and appropriateness of diversifying our operational model to reduce our reliance on a small number of clients in potentially at-risk services. We are keenly aware of the importance of retaining our charitable status and any change to our work will be continued only if this can be achieved without prejudicing our Mission and must support our charitable objectives. ECT are also critically aware of the need to ensure full compliance with our Section 19 and Section 22 eligibility. ECT will also seek to develop opportunities to expand Eeographically into areas where it can offer public benefit to local communities in the areas in which it operates. This will include our operations in Dorset, delivered as Dorset Community Transport. Specific local goals have been included within the Business Plan to further establish ECT'S value to local communities and to review opportunities to add more over the coming years. ECT will seek to balance the need for expansion with the benefits that can potentially be offered through a wider operating base. ECT'S plans for 2022123 include= merging Dorset Community Transport into ECT to reduce complexity and increase efficiency of reporting, o to continue to review the opportunity to grow our service area through partnerships, mergers/acquisitions or throuEh new contracts appropriate to our mission, o finding new ways of reaching the most isolated members of the communities, increasing day trips for the lonely and isolated, reviewing new ways to diversify its portfolio of services to achieve lonE-term financial sustainability, further improvements to internal processes, data management and logistics efficiencies, reducing environmental impact and analysis of carbon neutral target, building foundations for integrated local community transport service provision, building on community-led community transport projects enabling residents in remote villages to get out and about, providing community transport solutions in response to the cuts in local bus services, developin8 and expanding our training provision for MIDAS, PAS and other transport related skills, engaging in developments in NHS on 'social prescribinE', increasing the social value ECT is creating in its communities and 22

working with its partners to provide more transport solutions in existing and new areas of operation. The resources and systems required to successfully deliver any new services have also been reviewed. As new services are introduced, ECT will recruit into a range of new positions to ensure the continued high quality of services in all our existing as well as any new areas of operation. Financial Review for the year ending 31 March 2022 Summary In a year which brought continued challenges globallyi ECT finished the year with a net surplus of £123,29812021: surplus of £217,767). Community transport income increased from the previous year but remains 6% below pre- covid levels.. the ECTCharity group of companies remained committed to the communities it seNes and continued to deliver community transport services funded through its own reserves. The charity drew down on the designated funds set aside last year for the support of reducing loneliness and isolation within local communities, leaving designated funds for future years of £174,571 (see note 141. Income Total income of £5,079,19612021.. £5,144,9541 reflected a slight decrease of 1.5Y.12021'. increase of 2%). This is attributed to reduced income from Government grants due to the pandemic combined with a slow return to normal levels of activity. Expenditure Total expenditure for the year was £4,986,47112021: £4,927,188), an increase of 1% on the previous year12021.. decrease of 7%). Support costs were broadly flat despite some inflationary pressures. Average staff numbers decreased by 2% (although the full time equivalent remained flatl and the overall payroll cost remained constant compared with 2021 as minor decreases in staff numbers were offset by increases in National and London Living Wage. B?nk ?nd C38h b313nces The Trustees have provided that other than short-term deposit accounts, there are currently no other suitable investment options that would provide adequate returns whilst enabling timely access to cash funds. At 31 March 2022, cash balances stood at £2,810,02312021.. £2,068,336). The increase reflects the sale of the Investment property. Reserves polic¥ ECT's Reserves represent the charity's unspent income. Reserves are held to ensure ECT'S charitable activities can continue as well as to support the management of financial risk. The Trustees recognise their obligation to protect the assets of the charity and to ensure that the organisation remains solvent for current and future beneficiaries. 23

ECT benefits from council and other statutory body funded contracts to provide community transport. These are fixed-term in nature and usually subject to a re-tenderirbg process at the end of the contract period. Gaining new contracts is particularly difficult as councils seek to minimise their costs, often at the expense of the quality-of-service provision. Hence the Trustees have agreed to hold appropriate reserves to mitigate the risk to the charity in the event of a loss of funding associated with a contract. ECT'S Reserves Policy provides the framework and guidance that enables the Trustees and management to adopt a dynamic approach in pursuance of its activities, whilst building its long-term sustainability in the face of these identified risks. The Reserves Policy identifies the circumstances in which the reseNes may be applied and is described under specific reserve headings, including= o Capital Reserve - to ensure ECT is able to draw on sufficient funds to support specific unbudgeted major capital expenditure requirements Contingency Reserve- to hold adequate funds for shocks and unplanned events that require material cash outflows- and The Reserves Policy ensures the availability and access to sufficient funds to continue to facilitate its charitable objectives. Following a review, the Trustees have determined that ECT should build a total reserve to reach a target of £2,500,000 free reserves which represents approximately 6 months of budgeted operational costs. At 31 March 2022, total unrestricted funds stood at £3,812,13712021.' £3,688,739) and includes fixed assets and its investment property. Total free reserves are £2.702,650 12021.. £2,447,2781 which is in line with the free reserves target as stated in the k)ullet point above. The investment in new vehicles will bring the free reserves back in line with the target Stated above by the end of the current financial year. The policy and its targets are regularly reviewed by the Trustees to ensure they are sufficient to manage the organisation in the light of changinE circumstances and risks. Risk management ECT operates a formal risk management process where Trustees and senior managers together identify top-level risks, their probability, impact and the consequent actions necessary to mitigate those risks. ECT maintains a dynamic risk register which is reviewed at least annually. The Trustees consider the main organisational risks to be those listed below. Remaining uncertainty amongst community transport operators and Local Authorities continued following the Government's consultation on the use of Sertion 19 and Section 22 permits for road passenger transport in the UK. 24

o ECT relies on its IT system5 to enable the review of bookings and driver scheduling. The risk of failure of these systems is mitigated by the provision of off-site back-up systems, regular IT testing and monitoring, and professional IT support. o The nature of the services provided by ECT makes it necessary to hold personal information. There is a risk that this could lead to a breach of information governance. To mitigate this, the Data Protection and Confidentiality Policies are consistently applied, and were updated to comply with the UK data protection legislation. In addition information technology was updated to new cloud based storage with 2 factor identification systems In common with many similarly sized orEanisations, ECT is materially exposed to the loss of key senlor personnel (including the chief executive) from the charity. In the short term, the effect is mitigated by a capable and experienced workforce who can run the organisation on a day-to-day level and in the longer term, it is addressed by improving the depth and breadth of the senior management team. The Trustees also consider the following to be of moderate risk: loss of major contracts- in-seNice fatality or serious injury,. and TUPE transfers with hidden Whilst these risks cannot be eliminated, the Trustees are satisfied that they are being managed and maintained at acceptable levels. This Trustees, Report, incorporating a Strategic Report (section 01 approved by the Trustees and signed on their behalf bv: (Trustee.. David Tinnionl Date= 2610912022 25

Social Value Created in 2021/22 Our community transport ICT) services in Dorset, Cheshire and Ealing (Londonl enable our passengers to remain independent, be healthier and happier, whilst keeping our communities cohesive and connected. Without our CT services, many individuals would have their freedom of movement restricted they would become isolated and struggle to access key services and facilities. At worst, they would be trapped at home without any human contact. This has a negative impact on individuals, health and wellbeing and increases costs to the public purse. Our CT services benefit.. individuals by improving their quality of life and wellbeing, enabling independent living, and tackling isolation,. the NHS and local authorities by enabling them to make savings on medical and social care interventions that might be more extensive andlor expensive if the individual had not been able to access the transport service- and the community at large, such as the creation of volunteering opportunities and training. To convey this message impactfully, we have led initiatives to demonstrate the estimated monetary value of the social impact of our community transport services= our "social value" Valuing community transport's social outcomes enables community transport operators to.. demonstrate the public benefit of community transport monitor and maximise the social value of their charitable activities gain the trust of funders, commissioning agencies, local authorities, NHS etc. and quantify their social impact to commissioners with reference to the Social Value Act. In partnership with Deloitte, we have undertaken research which concludes that community transport schemes have the potential to make savings of between £0.4 billion and £l.I billion a year for the public purse, as well as reducing pressure on public services and assisting older members of society to remain active12015 figures). We have also developed The CT Social Value Toolkit. The methodology was originally piloted with our partner Community Transport operators in London in 2016, and Ect launched its new methodology I'measuring Up: The cr Social Value Toolkit") in 2018. The Toolkit enables us to measure, in a quantifiable way, the social value created by each of our community transport services. It was designed specifically for the CT sector and has been adopted by CT operators across the UK. The Toolkit has been independently reviewed by the Charities and Social Enterprise team at Buzzacott LLP to ensure it correctly applies the methodology to value social outcomes. 26

Using the CT Social Value Toolkit, we calculated that during the 12-month period ending March 2022, ECT'S charitable community transport activities across its depots have created additional social value benefits. which can be attributed a value of £606,533 12021.. £271,120) measured according to the model described above. This is an increase of 223% on the previous year. This figure needs to be viewed in the context of the last stages of the restrictions due to the Covid-19 pandemic but shows a remarkable increase. ECT'S social value toolkit has been developed to capture the impact of its core CT services which have been heavily impacted by the pandemic, as outlined in Section 7.3 above. The services in scope for the Toolkit are.. Sekvlte Descrlptlon PlusBus Door-to-door journeys for people with mobility difficultie5 or those who lack acce55 to mainstream public transport Group Transport Accessible minibus service for voluntary and community organisations (including charities, comrnunity groups and schoo151, assisting them in achieving their own objectives Community Bus Local registered bus services for remote villages operated under Section 22 Permits Training Provision of MIDAS and PATS training The Toolkit does not capture the social value of the enormous volume of services ECT has provided in response to the pandemic, including food deliveries, PPE deliveries, welfare checks, day trips and transport to vaccination appointments. Furthermore, during this period, our passengers and users have been lonelier and more isolated than ever due to the pandemic lockdowns, and the continued provision of all services and their additional social value needs to be viewed in this context. Most of ECT'S social value164%1 is delivered by increasing passengers, social interaction and therefore wellbeinE. Using the data collected throughout the year, our services have created social value under the core outcomes that our services enable.. Outcome Area How we have provided this Annual Value £99,273 Increased independent living Shopping trips we provide journeys for our users to supermarkets and retail outlets. This enables them to undertake their own shopping and continue to live independently. Trips to healthcare locations- we provide journeys for our users to hospitals, GPS and other medical appointments, including treatment & therapy. This ensures that appointments are not missed, and GP home visits are reduced. Reduced dirett health care Costs £9,594 27

Increased level of social Interartlon Social trips we provide journeys which have the main purpose of enabling people to get together and meet one another for outings and activities. This includes the journeys we provide for the purpose of leisure, sport, education, shopping, health, and other trips where secondary social interaction will also take place. We provide access to cost-effective, affordable, and accessible group transport services for community groups and organisations to enable them to pursue a wide range of activities. We involve volunteer Trustees in the governance of the charity, which includes specialist knowledge. This provides capacity and skills that we value and benefits the volunteers themselves and the wider community. Our staff and volunteers receive a range of trainin8 including MIDAS for drivers, PATS for passenger assistants and First Aid. This enhances our levels of customer care and wellbeing and benefits other road users and the community as a whole. The general health of many of our regular older and disabled passengers, benefits from their using the service. The ability to get out and about brings both physical and mental health benefits, reduces loneliness and leads to reduced longer term health care costs. £322,927 Improved affordability of access to group attivities Increased volunteering £57,348 £0 (Covid impacts) Improved skills £6,094 Improved wellbeing £44,730 Total social value of our services £606,533 The financial values that we have ascribed in the table above have been estimated by the Social Value Toolkit, mainly through reference to official and nationally recognised data sources. These are updated to reflect current values. The Toolkit also applies a discount to the gross figures to ensure that a reduced realistic value is given. This is to ensure that we do not claim for outcomes that would have still occurred even if our service were not in operation. For example, trips that would still have happened using alternative transport means or the number of CT volunteers who would have volunteered in another organisations. 28

Independent auditorfs report to the members of Ealing Community Transport Opinion We have audited the consolidated financial statements of Ealing Community Transport (the 'Charitable Parent Company'l tO8ether with its subsidiaries (the 'Group'l for the year ended 31 March 2022 which comprise the consolidated statement of financial activities, group and charity balance sheets and consolidated statement of cash flows, the principal accounting policies and the notes to the financial statements. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland, (United Kingdom Generally Accepted Accounting Practice). In our opinion, the financial statements.. give a true and fair view of the state of the group's and of the charitable parent company's affairs as at 31 March 2022 and of the group's income and expenditure for the year then ended,. have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice,. and have been prepared in accordance with the requirements of the Companies Act 2006. Basis for opinion We conducted our audit in accordance with International Standards on Auditing IUKI IISAS IUKII and applicable law. Our responsik)ilities under those standards are further described in the auditorfs responsibilities for the audit of the financial statements section of our report. We are independent of the group in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC'S Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. Conclusions relatlng to going concern In auditing the financial statements, we have concluded that the trustees, use of the going concern basis of accounting in the preparation of the financial statements is appropriate. Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the group's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue. Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report. 29

Other information The trustees are responsible for the other information. The other information comprises the information included in the annual report and financial statements, other than the financial statements and our auditorfs report thereon. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the financial statements or a material misstatement of the other information. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard. Opinions on other matters prescrlbed by the Companles Art 2006 In our opinion, based on the work undertaken in the course of the audit.. the information given in the trustees, report, which is also the directors, report for the purposes of company law, for the financial year for which the financial statements are prepared is consistent with the financial statements,. and the trustees, report, which is also the directors, report for the purposes of company law, has been prepared in accordance with applicable legal requirements. Matters on which we are required to report by exceptlon In the light of the knowledge and understanding of the group and the charitable parent company and its environment obtained in the course of the audit, we have not identified material mi55tatements in the trustees, report. We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires US to feport to you if, in our opinion= proper and adequate accounting records have not been kept by the charitable parent company,. or the charitable parent company financial statements are not in agreement with the accounting records and returns,. or certain disclosures of trustees, remuneration specified by law are not made,. or we have not received all the information and explanations we require for our audit 30

Responsibilities of trustees As explained more fully in the trustees, responsibilities statement, the trustees (who are also the directors of the charitable company for the purposes of company lawl are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financial statements, the trustees are responsible for assessing the group's and the charitable parent company's ability to continue as a Eoing concern. disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the group or the charitable parent company or to cease operations, or have no realistic alternative but to do so. Auditorfs responsibilities for the audit of the accounts Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISA5 IUKI will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below.. How the oudit wa5 considered capable of deterting irreguloritie5 includingfraud Our approach to identifying and assessinB the risks of material misstatement in respect of irregularities, including fraud and non-compliance with laws and regulations, was as follows: the engagement partner ensured that the engagement team collectively had the appropriate competence, capabilities and skills to identify or recognise non-compliance with applicable laws and regulations,. we identified the laws and regulations applicable to the Group through discussions with management and trustees, and from our knowledge and experience of the sector,. we focused on specific laws and regulations which we considered may have a direct material effect on the accounts or the activties of the Group. These included but were not limited to the Companies Act 2006, Accounting and Reporting by Charities.. Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable to the United Kingdom and Republic of Ireland IFRS 1021 leffective l January 20191,.Transport and Safeguarding Regulations as they affect the direct charitable activities of the Group; and 31

we assessed the extent of compliance with the laws and regulations identified above through making enquiries of management and those charged with governance and reviewed minutes of trustees, meetinES. We assessed the susceptibility of the Group's financial statements to material misstatement, including obtaining an understanding of how fraud might occur, bv= making enquiries of management and trustees as to where they considered there was susceptibility to fraud, their knowledge of actual, suspected and alleged fraud; and considering the internal controls in place to mitigate risks of fraud and non-compliance with laws and regulations. To address the risk of fraud through management bias and override of controls, we.. performed analytical procedures to identify any unusual or unexpected relationships: tested and reviewed journal entries to identify unusual transactions,. tested the authorisation of expenditure asssessed whether judgements and assumptions made in determining the accounting estimates were indicative of potential bias- and investigated the rationale behind significant or unusual transactions. In response to the risk of irregularities and non-compliance with laws and regulations, we designed procedures which included, but were not limited to.. aEreeing financial statement disclosures to underlying SUPPOrting documentation; reading the minutes of meetings of trustees,. and enquiring of management and trustees as to actual and potential litigation and claims. There are inherent limitations in our audit procedures described above. The more removed that laws and regulations are from financial transactions, the less likely it is that we would become aware of non-compliance. Auditing standards also limit the audit procedures required to identify non-compliance with laws and regulations to enquiry of the trustees and other management and the inspection of regulatory and legal correspondence, if any. Material misstatements that arise due to fraud can be harder to detect than those that arise from error as they may involve deliberate concealment or collusion. A further description of our responsibilities for the audit of the accounts is located on the Financial Reporting Council's website at www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor's report. Use of our report This report is made solely to the charitable company's members, a5 a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required to state to them in an auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the 32

charitable company and the charitable company's members as a body, for our audit work, for this report, or for the opinions we have formed. Buzzacott LLP Statutory Auditor 130 Wood Street London EC2V 6DL Date.. 26 September 2022 33

EAUNG COMMUNITYTRANSPORT Consolldated ststementof flnanclal actI￿lIe$fortheYea￿ended 31 March 2022 Total tllnds zozz Totol funds 2021 Note Income and expendlture IrKomefrom 110.458 4.943,256 20.045 5.437 376,515 4,745,187 2L106 2.146 Investrnent5 Olher Income Totsl Income 5.079,196 5,144,954 EMpÈnditurÈ on 4.986,471 4,927,188 TOtsI expenditure 4,986.471 4.927.188 Net expendlture before Inve5trnentsalns 9I7Z5 217.766 Net Su￿lUs on investments 30.673 Net txpenditur¢ and nèt in 12a.398 217.766 3.688.739 3.470.973 Fund balancesat 31 March 2022 3,812.137 3,688,739 All of the tharity'sand the group'$3ttwitiesdufingthÈabovefinanti31 penod derived from continuing opetstions. All of the charity'5and the group'siitwitie5 relate to unre5tridedfund5 In theabovefinan[Ihl period5. The g¢¢offtw7nyingnotesforrnpgrtof thesefingncifj15toternents.

EAUNG COMMUNITYTRANSPORT Groupand CharityBalanceSheetèt 31 March 2022 Group 2021 c￿rity 2012 2021 2021 Flxed A$5ets Tangible 755ets Investment property 934,916 1.019.U7 400,L￿O 913.29 990.157 io 984,916 1,419,447 913.2% 990,161 Current Assets Oebtor5 CI5h at bank ind In hand 805,914 1810,023 0.898 2.068.335 870.041 1.520.918 1.189.124 1.028.351 3,615,937 1969.233 2.390,959 2,217,475 Creditors.- 3mountsf3llin8due within onÈ year 12 1347,0371 308,262J 1215.3171 1187,6721 Net currentassets 3,Z66,900 2.660.971 2.175,642 2.029.803 Totsi assets less current Ilabllllles 4.203,816 4,080,418 3.088.938 3,019,964 13 1391,6791 1391.6791 Net a55ets 3.812,137 3.688.739 3.088,938 3.019.964 Represented by." Unrestrf<ted Fun Generil fund5 Designated funds 3.637,566 174,571 3.4166.725 222,014 2.914.Y67 174.57L 1.797.950 222,014 14 Totsl charltyfunds 3.812,137 3.688.739 3.088.938 3.019.964 Signed on behilf of the board of Tru5tee5 by.. y/&f/*k//ok/ Trustee.. David Tinnion Approved bythe board on 26109 2022 CompanyND. 07211806 The accompanyino notesformpGrtof thE5efinancio15tatements. 35

EAUNG COMMUNITYTRANSPORT Consolidated ststtmentof 1702.9131 12N62,9861 The occon7panyinqnotesformpgrtof the5efinoDciG15toternents.

EAUNG COMMUNITYTRANSPORT Notesto the Flnanclal Statements- ai March 2022 A<¢oun¢ingptyli¢ies General Informatlon Ealing Community Transport IS a thantable tomp3ny limited by #uattnteeand registered in EnglÈnd and walÈs. The regiSte￿d offite is Greenlord Depot, Greenfoid Road, Greenlord, Mlddlesex, UB6 9AP. Ba515of preparation Thefinan£ial st3iements have been prepared forthe year 1031 March 2022 underthe hlstorical cost conventlon, as modlfied bythe Inclusion of Theihirity ron51itute5 a public benefitentitya5 defined by FRSIOI. Basi$of tonsolidation CommunityTransport Ltd ECT Group CIC In each case Ealing CommunityTran5POrt eitherowns the entire5harecapit31 of the subsidiary or Ssumes Èontrol of the entityas sole member. Crftlcal accountlngestlmatesand areasof judgement Preparation ofthe fininoial statementsrequire5 rnanigementto mike signifi(antiudgement5 and estirnate5 Theestirn3te5 Ind undertying The Items In thefinanti31 st3tementS where thesÈiudgements3nd estimat￿ have bÈen made Intlude.- Assessment of 801n8con￿rn TheTruslee5 have a55e55ed whetherthe u5eof thegoingconcern a55uniptlOTr i5appropriate in preparing the5efinancial statement5 and have mÈde this assessment in ￿$pert of a period of one yearfromthe date of approval of thesefinantial stètements. Thegroup hasa nurnber of 5eTvicestodeliverwhich are5ubjectto regular review and renewal and therefore the charitywork5 c105elywith (omrni55ioner5to en5ufE current 5erviTr5 Ire provided to a high 5thndard and thechirity hasi strong platformfor renewal of the 5erwce5. The COVID-1g Outbreak has created 3 m3jDrthallenge and a high level of untertainty for many but the trusteestontlnue to have every and that the going concern bas15 of accounting remains 3ppropri3te. Income Income 15 fEcogni5Ed when the Group hasentitlernenttothe funds. any performinie condition5 attached to the item5 Qf income h4ve been 5ubjectto condrtion5that require a level of perforrn3nce belorethecharity Is entitled tothefunds.the Income 15 deferred and not recogn15ed In¢omefrom government and other gran15. whether'tapital. grant5 or'wenue'Erant5. Is retogni5ed when the Charity has entitlement tothe funds, any performance condltions attached tothe8r3nts have been met, it Is probable that the Income wlll be received and the amountcan be measured reliably and 15 noi deferred. Incomefrom charitible adivitie5 are reiogn15ed to the extent that the rele￿￿1 goDd5 orservices have been provided. Incorne received In advante of WDrk perfDrmed orgoDds Supplied ISdefer￿d. 37

EAUNG COMMUNITYTRANSPORT Notesto the Flnanclal Statements- ai March 2022 A<¢oun¢ingptyli¢is lcontinyedl Income Icontlnuedl Interest on funds held on deposit 15 included when receivable and the amountcan be measured reliably bytheiharity,. thi5 is normally upo Rent recelvable and related service intome are ￿tOgnIsed asthe serwces are delivered. Expenditure and thE tsa5i5 01apport￿￿1ngCQ$ts b. The c05tof charitable activitie5 compri5e5 e¥penditure on thegroup'5 primarycharitable purpose5 asdexribed In theTru5tee5' rÈport. Administrative c05tswhich cannot be attributed directlyto a particular activityaretreated assupport C05tsand are 311 attributed tochiritable ttivitiÈsand anyother IndI￿¢t tosts, intludinggovernante. asany apportionmentwould bÈ immaterial. Tanslble FSxed Assets 1155etswith on expeded useful life of more than oneyearand 4 valuegreaterthan tsoo are ¢)pitalised.The 85sets a *ated atcost le5$ method and are3s follows.. Office Equipment between 20% and 33% between io% Ènd 33% -20% Leasehold Improvements Investment Property Properties held for Investment purposesare included In these accountsat open rnarketvalue. The ￿lUatIon has been determined by the 1.10 Leased Assets The5eobl1￿t1on$are includetj within creditors. net of futurefinance charge5.The finance elementof the payment 15 charged to the statement of finanti31 artivities atthetime of paymÈnt and Isa monthlytharge. bÈsed tsn the Outstanding tapitsl forthe pènod of the le3se. All other leasesare regarded as operating leases and the payments made38alnstthem are£harged tothe ststementoltlnanclal actlvlty on a 1.11 Debtors Thry have been di5[ounted to the presentvalue of Ihe future cash receipl where such d15counling 15 rnaterial. 1.12 Cashat bank and In hand ts5h at bank and in repreSEnts such acrountsand Instrvmentsthatare availableon demand orhave i maturityof lessthan three months. 1.13 Pension5 Duringtheyearthe charity contrlbuted to two defined contrlbutlon ￿heffle5, wlth contrlbutlons reco8nlsed as an expense in the perlod In whlch theywere incurred. 1.14 Credltors and pro￿510￿5 transferof Ètonomic bÈnefitwill bÈ reqUI￿d In settlement, and the amount of the settlÈment can be estimatÈd reliably. Creditors3nd 38

EAUNG COMMUNITYTRANSPORT Notesto the Flnanclal Statements- ai March 2022 A<¢oun¢ingptyli¢is lcontinyedl 1.15 Desigroted fund5 The deslgnated funds are monlesset aside Outof general funds and deslgnated fDrspecifiC purposes bytheTrusiees. 1.16 Investment insubsldiarles 1.17 Employee benef5ts Shortterm employee benefits linrluding holidayentitlemenl and other nDn-mTrnetary benefits? are fOEni5ed 45an expEnSE In the period in which they are Incurred. The charlty operates an Occupational Sick pay scheme over and above ihe statutory requirement. 6r4Trtsand donations Totsi funds 2022 Totolfunds 2021 COVIO grants Donat10115 110.371 371,170 5.345 110.458 376,515 Inwrne Irom ¢￿￿table ?¢tMtie5 Totsi funds Totolfunds 2021 2022 CommunityTransport 4.932.051 7.219 3.986 4,742,845 792 1.550 other 4.943,256 4,745,187 Expenditure Dlrert staflcosts Other dIre<￿Sts Support Total 2022 Charltableacttvltles CommunityTransport 2.684,740 21,550 I.766.￿8 1.421 511.852 4,963,500 22,971 2.706,290 1,768.329 511.852 4,986,471 Direct 5tttff costs Other directcosts Support costs Tottsl 2021 Community TrGnsport TritininqondotheT 2,756,234 18.919 &6JS.685 zoo 536,150 4,908,069 19.119 2,775,153 1,615,885 $36,150 4,927,188 St3ff OthEr TOtsI support Anatysls of support costs Z02Z Managementand administration Stsff Governance Costs Premi5esc0st5 Offi¢e ¢os 161.732 23,786 161,732 46,333 BO,775 99,087 42,093 ,83Z 22,S47 80.775 .087 42,093 81.832 other colls 185,518 326,334 511,852 39

EAUNG COMMUNITYTRANSPORT Notesto the Flnanclal Statements- ai March 2022 Analy51s of support C05t5 Icontlnuedl Stoff Other ¢osts Tots15UPPQrt ¢¢sts 2021 ¢osts Mttnugementundudrnini5trotlon stoff GDvernLTnce Costs Premises costs Offtcec05ts Profr551ongl gndlegfjlfre5 Olh¢rc95ts 200,912 29.013 200,912 59,318 IIL492 83.028 5).253 31.147 30,305 111.492 83.038 50.253 3J.J47 219.925 306.225 536.150 The basis of apportionmentof Support costs is set Out in thÈattOuntingpolities. Staftcosts 20ZZ 2021 Wages and salanes 2.787,316 149,466 73.982 2,763,735 162.256 73.924 3,010.754 2,999.915 2.481 Restructuring costs 3.010,754 3,002,396 The number of employee5 whoeirned £60,0(N) perannvm or more Iintlvdingta￿b1e benefits, but extludingemployer pension tontributionsl, durlngtheyearwas3s follows.. 2022 Number 2021 Number E60.￿l-£70.o £9D,￿l- £1W,￿o The employer'5 pen510n contribution In respect of thi5employee5WB5 E3.OWI2021 £4.8821- The key management personnel of the charitycomprlsesof theTrustees and thesenior Management Team includln£the Chief Executlve, who bEnefit5. emplTryer5' nitional In5yranceand pension (onlribution51 fortheyearw45E336,046 12021 f345.6381- TheTrustees ￿te1Ved no remuneratlon forthelrservlces dufingthe year {X121 £nlll. Duringtheyear noexpenses were reimbursed 10 the trusteesl2021 £nill. Charity Ènd CharityTfuSteÈs indemnity insurante has been purthased to prtstettthÈthÈntyfrom the neglett ordefauitsof itSTfuSteÈs, Insurance premium paid bythe charity totalled £4.17412021 E3.29013nd provide5 cover upto a maximurn of £5m. The average number of employees durlngthe year was asfollows.. 20ZZ 2021 Operatlons Managernenrand finance 185 196 18 18 203 214 The estirnatEd iverage numberof full timeequivalent employee5 was 12712021 1231 The number of CommunityTransportvolunteerswas 12 {2021-25J. 40

EAUNG COMMUNITYTRANSPORT Notesto the Flnanclal Statements- ai March 2022 Surply$frtym disposal ￿ pr•petty 20ZZ 2021 450.OCw) 1400.ocoi 119.3271 30,673 Thiscommercial freehold propertywas held as an Investment prowrty. Thedlrectors dIspo￿d of the property on 28 March 2022 lor£450,000. Netffltyvementinfund$ 2022 2021 Depretiation of Owned assets 804.815 46,091 389,506 291,426 157,365 135.018 11601 936 Auditor'5 remuneration- ststutoryaudit Auditor'5 retnUnEration- other 19,618 6.839 120 24,130 6.175 284 FY￿￿ a%sèts Group Leasehold Improvements Olllce e4ulpment Vehkks other Totsl 29,066 125,917 40,243 120,9721 4,964.4 229.328 6,7 5,126,2S8 169,571 188,0861 Disposals At31 March 2022 29.066 145.188 5.176.704 6.7 5,357,743 Accumulated depreclatlon 29.066 118,155 3,952.￿5 6.7 4,IC6,811 134,8911 350,907 CharEed dufinEtheyear 8,782 342.125 At31 March 2022 29.066 109.160 4.277.816 6.7 4,422,8Z7 Net bDDk value At31 March 2022 36,028 898.8U8 934,916 At 31 March 2021 7,762 I,OJl,685 J,019,447 Included In the net book value of £934,41612021 £1,019,447) are amounts of £0 {2021 £46,092) held under hlre purchase Drflnante lease agreements. Depreciation charged on ihese a55et5 amounted to£46.09212021 £157,3651. 41

EAUNG COMMUNITYTRANSPORT Notesto the Flnanclal Statements- ai March 2022 Ixed 855ets IcontinuEdl Charfty LeasehDld Oftlce Improvements equlpment Vehkks other Total 19,639 105,380 31.157 3,769.062 229.328 1133.3051 5,59D a,899,671 Z60,485 1133,3051 112,0041 Transfer5to group undertikinES At31 m4￿h 2022 19.639 I￿,147 3,864.471 5.5 4.014,847 Accumulated depreclatlon 19,639 101,376 2,782.9 5,5 I￿,514 110,3241 Tr3nsfer510 group undertakings Charged duringtheyeor 1133.3051 329.748 5,922 335,670 At31 March 2022 19.639 97,588 2,978.738 s,sg) 3,101,5S5 Nèt botskvaluè At31 March 2022 27,5S9 885,733 913,192 At31 Mirch 2021 4.004 986.153 990.157 Included In the net book value of E913.29212021 £990.1571 are amount5 of £0 IZ021 E43.8161 held under hire purchase orfinance lease agreements. Depre¢iition charged on these as5et$ amounted to£46.092 {2021 £146.8271- Investment property 2022 2021 4l￿,000 D15POs31 1400,orL)I Value at 31 March 2022 400,000 Thiscornmer(ial freehold propertywa5 held 35 Invemment property. Thedirector5 disposed of the property on 28 March 2022for E45Q.QOO. Theiost of the propertywa5 E362,OOOarthe time of its acqusition in 2￿9. io In¥estments In subsidlarles Group Z02Z Charlty zozz 2021 2021 ECTGroup CIC operatingpoli{ie5 of thatcompanyand EilingCommunityTran5PQrt beingthe sole memberof the company. 42

EAUNG COMMUNITYTRANSPORT Notesto the Financial Statements- JI March ZOZZ io In¥estments In subsldlarles Icontlnuedl Dorset Cornmunity Tran5POrt Ltd Dorset Comrnunity Trunsportitd EcfGroupCIC EcfGroup CIC Z02Z 2021 zozz 2021 Income 1,712,626 11,703,940] 1,658,180 IL567.4751 2l977 23,5J2 16.6181 Proieed5from disW5al of Investment property 30.673 8,￿6 90,705 45.738 16.894 Total assets 420,645 1505,LOII 587,488 1680,6301 1,203.288 13,9501 1391,6791 £159,139 15,539J 1391,6791 184,4S61 193,142) 807.659 761,921 li DEbtor5 Group 2022 Charity 2022 2021 2021 Trade debtors Prepayments rued IncTrme 554,430 141,276 70,952 39,2S6 592,417 119.695 143.685 45,101 358.0 87.215 30.925 39.2 354.$65 608,958 84,756 3141.988 26,954 153,468 Amountdue from Subsidiary undertaking 80S,914 900,898 870.041 J.J89,124 Iz Credltor5'. Amounts falllngdue wlthin ￿e year Group 2022 Ch3rty 2022 2021 ?021 73,478 43,442 12,Q43 218,074 58,555 45,310 10.740 193,657 55.848 32,S47 9,288 117.634 47,382 35,347 7.556 97.387 A¢¢ruals and othErr*ditors 347,037 308.262 215.317 187.672 13 Pr¢7viSK)nfor liabilities and charge$ Group Z02Z Charlty zozz 2021 2021 391,679 391.679 391,679 391,679 43

EAUNG COMMUNITYTRANSPORT Notesto the Financial Statements- JI March ZOZZ 14 Desllnated funds New desSsnatlons Irelease51 At 31 March 1021 At IApril 1021 ve¥r CommunityTransportfor Isolated Communitles in DDrset so,￿0 35,240 28,329 20,000 12,549 15.896 30,000 80,c4Jo 24,546 28,329 20,( 12,549 9,147 126,2531 15,559 Social Value Toolklt ITsoftware Cuikoo Lane Proie(t Developfflent 16.7491 130.OWI 222,014 133.W121 174,571 Fund5 de51gn¥ted attheyE3rend whi¢h. although annual designations, are intended to be Vtilised overmore than oneyear.They aredExribEd as follows-. The CommuDitytraDsportfund relatesto the provision of traDsportto Isolated communities In Dorset. TheSoci31 V3lueToolkitfuTrd represents monies set a51deto supporttheextension of the second phase of rhe MethDdolo8ydeveloped by ECT. ITsoftware relates to amounts set aslde to upgradeoperationssoftware Includingthe use of cloud software and advanced route planning 50flware

EAUNG COMMUNITYTRANSPORT Note$to the Financial Statements- JI March ZOZZ Is Operatin8 Leases The charity and the group havethefollowingtotal comiiments under operatingleases, grouped bythe as5etcategorle5'. Group Charty 2021 2022 2021 2021 Land and Bulldings 121,115 356,335 29,042 121.115 393,835 92,407 100.865 315.960 29,041 1th).865 353,460 92,407 Between two and five years Overfive years ,492 607,357 445.867 546,732 Plant and EquSpment 51.219 24,159 867 3.179 50.352 20,980 IDiwoto five years 75,a78 4,Od16 71.332 Tot3loperatinKlea5e Lvmfflitments 581,870 611.403 517.159 546.733 16 Related part¥transactlons Tr3nsaction5 between the Charity and It5 wholly controlled 5ub51diarie5 are not d15c105ed. a5 pemiitted bythe exemptlons set out In 533 of F 102. Timwest ITrusieel Is a directorof The Fable Bureau Ltd. Ouringthe year ihe charrtyincurred expenditure in relation to communications, ountingto £5.79912021 £2.3921. of which £NIL12021 £NILI wasout5t3ndingat the year end. Time spent on services provided byTim West IS provided on 3 pro-bono basis. Tim Westtook no part In the detision makinE through which thiseApenditurew3S approved. CommunityTransport provide5 the Secr￿arial funition and It5 CEO chair5 the initiative. For3ciount5 purposes. Mobility Matter5 has been treited as a projed of Ealing CommunityTransport but It5fund5 8* held 5ewratelyJ rfertingthe direition provided bythe Mobility Mltters commltiee. 17 F￿na￿al Instrurnents fjroup 2022 Charty 2022 2021 2021 Flnandal hssets 810,023 2,￿8,336 400.C 757.213 1.520.918 1,028,351 Flnantial assets measured at amDrtised cost 593,686 389.005 923,946 Zg1,55Z 252.213 173,482 144.769 Post balancesheet events The Dlrectors have declded to merge Eallng CommunltyTranspDrtwlth Dorset CommunltyTranspDrt Llmited tD Improve efflclency, thls merger 45