Ealing Community Transport
Report and Financial Statements for year ended 31 March 2022
ECT
Company Limited by Guarantee 07211806
Charity Registration Number 1135354

Contents
I Introduction...............................................................................................................
2 Legal and Administrative Information.........................................................................
3 Introduction bythe Chair............................................................................................
4 Objectives, Structure and Governance........................................................................
Overview and Objectives of ECT.....................................................................................
Trustees and thelr appolntment..
Statement of Trustees, responsibilities..........................................................................
Governance...................................................................................................................
Statement of Public benefit...........................................................................................
Diversity and Inclusion..................................................................................................
Ecf subsidiaries.............................................................................................................
Connected charities & related parties.......................................................................... 10
Environment............................................................................................................... 10
4.10 Supply Chain Management.......................................................................................... 11
S Activities .
Transport for Individuals. ............................................................................................ 11
Group Transport.......................................................................................................... 11
Community Bus........................................................................................................... 12
Training
12
Volunteering............................................................................................................... 12
.11
6 Income generation and investment .
Communitytransport.................................................................................................. 12
Public sector procurement........................................................................................... 12
Fundraising.
.13
Donations .
.13
Vehicle Investment...................................................................................................... 14
Covid 19 Pandemic...................................................................................................... 14
.12
7 2021122 Artivities Report......................................................................................... 15
Overview.................................................................................................................... 15
Staff and Management Team....................................................................................... 15
Local Activity and Outcomes in 2021122....................................................................... 16
Achievement5 and Performance.................................................................................. 18
Performance Measurement......................................................................................... 20
Sertion 19122 permits................................................................................................. 21
Looking forward.......................................................................................................... 21
Financial Review for the year ending 31 March 2022.................................................... 23
8 Social Value Created in 2021122 .
.26
9 Independent Auditorfs report to the members of Ealing Community Transport...........29
10 Charlty and group flnanclal statements

Consolidated statement of financial activities.............................................................................34
Group and charity balance sheet...................................................................................................35
Consolidated statement of cash flow5...........................................................................................36
Notes to the financial Statements.................................................................................................37

Introduction
The Trustees of Ealing Community Transport I"Ecf'i are pleased to present their annual
report, together with the consolidated financial statements, for the year ended 31 March
2022.
ECT has been registered at Companies House and entered on the Register of Charities as
Company Limited by Guarantee with charitable status since l April 2010 (prior to which,
it was registered as an Industrial and Provident Society).
This Trustees, Report has been prepared in accordance with Part 8 of the Charities Act
2011 and also serves as the Directors, Report for the purposes of the Companies Act 2006.
Section O of this Trustees, Report meets the requirements for a Strategic Report as
outlined in The Companies Act 2006 (Strategic Report and Directors Report) Regulations
2013.
The financial statements for the year ended 31 March 2022 have been prepared in
accordance with the group's accounting policies (set out on pages 37-391 and comply with
the organisation's Memorandum and Articles of Association, together with the applicable
laws and the requirements of Accounting and Reporting by Charities.. Statement of
Recommended Practice applicable to charities preparing their accounts in accordance
with the Financial Reporting Standard applicable in the United Kingdom and Republic of
Ireland IFRS 1021, effective from accounting periods commencing I january 2019 or later.

Legal and Administrative Information
Trustees / Directors
P. O'Keeffe IChair- resigned 31.3.20221
P. Creasey (resigned 9.12.20211
S. Krishna (resigned - 9.12.20211
C. Tilleray
D. Tinnion (Chair- from 31.3.20221
T. West Iresigned - 9.12.20211
H. Sana
L. Wilson (appointed - 9.12.20211
R. Holland (appointed - 9.12.20211
A. Ryan (appointed - 9.12.20211
S. Dogra (appointed - 9.12.20211
l. Pierce (appointed- 17.2.20221
Chlef Executive
John Chesters
Patron
S. Pound (appointed- 9.12.211
Greenford Depot
Greenford Road
Greenford
Middlesex UB6 9AN
Registered Offlce
Telephone.. 020 8813 3210
www.ectcharity.co.uk
Company registration number
07211806 (England and Wales)
1135354
Charity registration number
Auditor
Buzzacott LLP
130 Wood Street
London EC2V 6DL
Banker
National Westminster Bank
440 Strand
London WC2R OQS
Solicitors
Bates Wells
10 Queen Street Place
London EC4R IBE
Russell-cooke LLP
2 Putney Hill
London SW15 6AB

Introduction by the Chair
The year 2021/22 thankfully saw the end of restrictions and social distancing requirements for
Covid 19. The impact of the pandemic on ECT has been considerable, but the charity once
again showed its resilience and flexibility as we continued to operate with much reduced
passenger numbers throu8hout the summer and autumn. At this time of review, we remain
vigilant and are by no means complacent. but are extremely pleased to see numbers beginning
to return to their normal levels, a trend we hope continues.
I would like to record my particular thanks to all the staff and senior leadership team who
most certainly went the extra mile to ensure ECT'S services and support for our communities
was maintained throughout the pandemic.
My thanks must also go to our retiring board members and in particular, Patrick O'Keeffe the
outgoing Chair, who handed over to me at the end of March 2022. He gave over 10 years to
ECT and oversaw considerable change and improvement during this time.
During the year we have also seen a major change to our board membership as 3 other long-
Standing trustees stepped down at the end of their time with us. Each had made a significant
contribution and we thank Sonia, Tim and Paul for all they have done. We have welcomed 5
new trustees, who are already bringing a new perspective and a diversity of skills and
experience that will help ensure ECT continues to develop in a positive direction.
This is a particularly exciting, but challenginE time to be Chair of ECT. We have come through
the last 2 years of immense disruption in good shape, but we now face considerable ongoing
challenges to maintain services in the face of global financial insecurities, the austerity our
local authorities and NHS are facing, the effects of the war in Ukraine and the inflation
particularly on fuel- this brinEs to our own costs. Due to the nature of the vital work we do,
it is not possible to simply pass on these increased costs to our passengers, so as we move into
the coming year we will continuously re-examine how we can deliver our services more
efficiently and effectively and in new, innovative ways.
Our charitable activities remain our reason for existence, and we are determined to continue
to deliver these, but also to do more to help where we can. We deliver rural services in Dorset
where these would otherwise not exist, and as bus services have reduced by c. 30%, we believe
there may be more demand for our help in even more areas in the future.
But we must ensure we find ways to provide these services Sustainably, to ensure we can be
there to support our communities for the long term. That will be a focus for us over the coming
years. ECT must look to diversify our income sources to ensure our future, and also to work to
retain and support our key clients. We are staunch believers in partnerships and welcome the
opportunity to work with new partners where this fits our mission.
I would also like to thank all our staff, but in particular pass on my gratitude to the senior team
with both lan Dibbert and Piotr Chodzko-zajko, General Managers in Cheshire and Ealing
respectively, who have stepped down from their roles after many years, with ECT building

fantastic services in their areas. ECT are grateful for all you have done, but we are also very
excited as we move into a new era. I must also thank John Chesters, who has provided superb
leadership to guide the charity through a challenging first year in post and is actively working
to position ECT for future success.
Finallyi I would like to thank all our passengers for their loyalty and for putting their trust in us
whilst we do our best to improve their quality of life.
David Tinnion
Chair of ECT Charity
Objectives, Structure and Governance
Overview and Objectives of Ecr
ECT is a charity and social enterprise that creates social value through its charitable activities.
Our objectives are to ensure we..
deliver safe, accessible and affordable community transport for communities across the
UK
provide flexible and responsive transport solutions to communities with unmet transport
needs and currently operates in Cheshire, Dorset and Ealing (London)
provide services to enable all people with mobility difficulties or who lack access to
ordinary public transport to live independent lives and participate in their communities
provide door-to-door community transport to individuals
(More information is provided in our Articles of Association.)
Our vision is for inclusion and accessibility for all members of society, whatever their transport
needs.
Our mission is to..
provide top-quality, safe, affordable, accessible transport services for every community
we serve
collaborate with partners who share our vision for inclusion and accessibility
be a dedicated and energetic advocate for the positive impact that community transport
can have on the health and wellbeing of individuals, communities and public services
around the UK
Our values are:
We care passionately about making a difference.
We always go the extra mile.
We are an organisation that you can trust.

We are flexible, adaptable and open to change.
We believe in collaboration and the sharing of success and ideas.
Our aims are to:
have a national profile as an exemplary provider of community transport seNices.
have a reputation for exceptionally high standards of delivery, reliability, and safety,
coupled with an unparalleled personal, caring service that is tailored to the needs of its
passengers and service commissioners.
support people to participate in their communities and give them access to more
opportunities to improve their lives and to live independently.
work in collaboration with local partners, including those from the voluntary, community
and corporate sectors, as well as local authorities and other public bodies, to provide
integrated solutions to unmet local transport needs.
be an exemplary advocate for the positive impact of accessible community transport on
the health and wellbeing, loneliness and isolation of individuals and communities and in
areas such as primary care.
collaborate and share its knowledge with the community transport sector, public service
commissioners and poliry makers to demonstrate the positive impact that community
transport can have on communities and public services around the UK.
Trustees and their appointment
ECT is governed by a Board of trustees I"Board"I who present a variety of specialist skills,
knowledge and experience. The appointment of a Trustee is by reference to a skills audit
which ensures that the Board exhibits a wide range of complementary skills. ECT actively
welcomes opportunities to increase the diversity of opinion and membership of the
organisation. Our aim is to have a board which represents the communities and service-
users in the areas in which we operate.
ECT'S Articles of Association were reviewed and updated during 2021122 and to ensure a
suitable number of trustees with appropriate skills could be retained. They now state that
at any one time there must be a minimum of three trustees with no maximum number
stated. We note the Charity Commission recommendation no more than 12 trustees
should be appointed at any one time.
Trustees shall retire from office at the third annual Board meeting when ECT'S financial
statements are adopted. Retiring trustees have the option to be reappointed to the
Board, subject to a maximum of 3 x three-year terms in office. The Articles provide for a
further one-year appointment in certain circumstances.
Prior to appointment, a potential trustee will declare their eligibility and suitability as well
as their understanding of responsibilities and duties. They will also declare that they are
not prevented from acting as a Trustee as per the Charity Commission's disqualification
reasons and will sign an 'Automatic Disqualification Declaration"
Each new Trustee is given an induction visit and an induction pack which includes-

information on the duties of charity trustees,.
Charity Commission's guidance documents on being a trustee,.
ECT'S key organisational policies and documents.
a copy of ECT'S Memorandum and Articles of Association; and
a copy of ECT'S most recent set of financial statements.
ECT'S Trustee induction process, as well as ECT'S ongoing training programme for trustees.
ensures that they are aware of their responsibilities and enables them to understand the
charity's objectives and subscribe to them with conviction. In addition, all trustees have
access to ECT'S HR system and a range of folders contained within our cloud-based IT
system which contains all relevant policies and documents.
The trustees in office during the year ending 31 March 2022 and at the time of signing
were..
David Tinnion Ichairl,.
Imogen Pierce (appt 17, February 20221-
o Lawrence Wilson (appt g, December 20211,.
o Christian Tilleray;
Robert Holland lappt 9" December 20211..
Anne Ryan (appt 9, December 20211..
Sapan Dogra (appt 9, December 20211, and
o Haroon Sana
In addition to those listed above, Sam Littlewood (who has sat as independent Director of
Dorset Community Transport since 16 November 20171 also attends main board meetings.
On the 9 December 2021 we were delighted to appoint ECT'S first patron, Mr Stephen
Pound. Previously the local MP for Ealing North from 1997 to 2019, Mr Pound will support
the work of ECT and may attend board meetings but will not have the right to vote.
The trustees were not remunerated for their work for the year ended 31 March 2022. One
Trustee had a beneficial interest in various financial transactions with ECT during the year,
details of which are outlined in Note IS to the financial statements.
Statement of Trustees, responsibilities
The trustees (who are also directors of ECT for the purposes of company lawl are
responsible for preparing this Trustees, Report and the financial statements in accordance
with applicable law and United Kingdom Accounting Standards (United Kingdom Generally
Accepted Accounting Practicel- Company law requires the trustees to prepare financial
statements for each financial year, which give a true and fair view of the state of affairs of
the charity and the group as well as the incoming resources and application of resources
of the group for that period. In preparing these financial statements, the trustees are
required to:
select suitable accounting policies and then apply them consistently,.
observe the methods and principles in the Charities, SORP 2019 IFRS 1021;
make judgements and estimates that are reasonable and prudent,.

state whether applicable United Kingdom Accounting Standards have been
followed, subject to any material departures disclosed and explained in the
financial statements- and
prepare the financial statements on the going concern basis unless it is
inappropriate to presume that the charity will continue in operation.
The trustees are responsible for keeping adequate accounting records that disclose, with
reasonable accuracy at any time, the financial position of the charity and enable them to
ensure that the financial statements comply with the Companies Act 2006. They are also
responsible for safeguarding the assets of the charity and its subsidiaries as well as taking
reasonable steps for the prevention and detection of fraud and other irregularities.
The trustees are responsible for the maintenance and integrity of the corporate and
financial information included on ECTS website. Legislation in the United Kingdom,
governing the preparation and dissemination of financial statements may differ from
legislation in other jurisdictions.
Each of the trustees confirms that so far as they are aware:
o there is no relevant audit information of which the charity's auditors are unaware,.
and
o they have taken all the steps that they ought to have taken in order to make
themselves aware of any relevant audit information and to establish that the charity's
auditors are aware of that information.
This confirmation is given and should be interpreted in accordance with the provisions of
section 418 of the Companies Act 2006.
The Board of trustees meets approximately four times a year in order to consider ECT'S
financial performance as well as the organisation's strategic direction, health and safety
issues and general poliry discussions. A number of specialist sub-groups meet in the
periods between the main board meetings to consider specific issues relevant to their
experience and skills. Trustees delegate their authority to the Chief Executive, who has
responsibility for all aspects of the organisation.
Governance
ECT is committed to maintaining high standards of governance and follows the Charity
Governance Code I"Code"l. The Code is endorsed by The Charity Commission and is not
a legal or regulatory requirement. Following revisions to the Code, the Trustees have
reviewed our compliance in 2021122 to ensure we continue to adhere to the principles.
The Code is comprised of seven principles, each of which sets out a brief description and
rationale as to why it is important, the key outcomes expected if principle were adopted,
and recommended practice to implement the principle. As recommended by the Code,
ECT'S Trustees:
discuss the Code's principles and recommended practice;

adopt an "apply or explain" approach li.e., decide how to meet the principles and
outcomes by either opplying the recommended practice or by explaining what
has been done instead lor why the principleslpractices have not appliedll- and
regularly revisit the Code and use it to support continuous improvement.
The trustees hereby confirm that the Code's seven principles have been opplied.
Whilst the trustees have overall legal responsibility for the charity and are responsible for
good governance, they delegate their authority to senior management for day-to-day
management.
The trustees are responsible for ensuring that ECT follows UK data protection legislation.
Further, they have a duty to ensure that serious incidents of data breaches are reported
to the Information Commissionerfs Office.
ECT undertakes Regulated Activities as defined by the Disclosure and Barring Service
I'DBS") and takes the issue of safeguarding very seriously. All staff working with children,
young people or vulnerable, at-risk adults are DBS-checked and receive training on
safeguarding.
ECT has mature and well-defined procedures and policies in place in this regard and
follows the National Council for Voluntary Association's I'NCVO'I Charity Ethical
Principles which set out a framework for the ethical execution of charitable purpose.
ECT has nominated one trustee with responsibility for safeguarding matters, but all of
ECT'S Trustees are responsible for safeguarding. with aspects of the work deleEated to the
Chief Executive and staff.
Statement of Public benefit
The Trustees have paid due regard to the Charity Commission's guidance on public benefit
and are confident that Ecfs aims and activities are delivered in accordance with that
guidance. ECT will undertake non-commercial community transport contracted services
only where they are delivered to meet the charity's objectives, provide public benefit and
Sustain its charitable activities.
Community transport provides flexible and responsive solutions to unmet local transport
needs, and:
often represents the only way users carb leave their home and access essential or
specialist accessible services.
offers innovative solutions to communities where commercial services are not viable.
provides transport to isolated or excluded groups of people.
helps to develop sustainable communities, contribute to social inclusion, improve
individuals, wellbeing and reduce social welfare costs.
ECT'S services are embedded within the communities in which it operates are well placed
to focus on localised needs and to provide one-to-one assistance and solutions.

Diversity and Inclusion
ECT is committed to equality and diversity and strives to be a model employer. ECT recognises
that everyone has a right to equal recognition and fair and appropriate treatment and
opportunities. This applies equally to efflployees, workers, and volunteers lincluding the
board).
Eu's participatory approach extends to the service-users, whose views and opinions are
collected and responded to, throuBh feedback forms, surveys, at transport forums and in
several other ways to give an opportunity for face-to-face discussions.
Selection criteria and procedures are reviewed regularly to ensure that individuals are
selected, promoted and treated on the basis of their relevant merits and abilities. All
employees, workers, members of the board, and volunteers are inducted and, where
appropriate, are provided with specialist training to enable them to progress both within and
outside the organisation.
ECT also supports volunteers from local community groups and schools through the provision
of training schemes. In the past year, ECT has delivered training to 109 external individuals114
in 20201211 and 32 groups in this way. This represents an decrease of 13Yo compared to year
end 31 March 2020, a year which was substantially pre-Covid-19 impact and reflects the
continued return to activity levels following the impact of Covid-19.
ECT subsidiaries
ECT is the parent company of a group of companies referred to collectively as "ECT
Charity" ECT Charity is the brand name used to represent the ECT group of companies
and thereby reinforces the whole organisation's charitable objectives and values.
Ea11￿ CommunltyTransport
Company LirnilEd byGu3r3ntee on1ts06
Re8lstÈrÈd3s a Ch3Thty 1135254
Dorset Community Tran5POrt
Ltd
Ecf Group ¢1¢
PLUSBUS Llmlted
byGuarantccO??26599
Wholfyowned s￿￿dIary
Coniimuilily li)￿¢5(¢￿. N162304
Wh01tyty￿dWb$￿1Ièry
Priv*LimitÈd Company04262367
WhdlyownEd subsidiary
Nlln-tridins

The diagram above illustrates the structure of the ECT group of companies during the year
ended 31 March 2022.
o Dorset CommunityTransport Limited I'DCT") is a Company Limited by Guarantee
of which ECT is a sole Member.
Ecf Group CIC is a Company Limited by Shares, a Community Interest Company
and a wholly owned subsidiary of ECT.
o PLUSBUS Limited is a Company Limited by Shares and a wholly owned subsidiary
of ECT. The company is non-trading.
Connected charities & related parties
To further its charitable aims, ECT has engaged with a wide variety of organisations in the
past year. This has included..
The provision of community transport to support the activities of community
groups and charitable organisations in Cheshire, Dorset and Ealing ILondonl-
o The provision of transport services to a number of statutory bodies and public
orBanisations, includinE local, health and transport authorities.
The provision of community transport for semi-housebound, isolated patients, in
partnership with North West London Clinical Commissioning Group and the Ealing
GP Federation, to facilitate access to community health services and Covid-19
vaccination clinics.
Supporting community groups and organisations in our local areas, including the
London StrateEiC Community Transport Forum, the Community Transport
Association, Ealing Community Network, Social Prescribing Network, The
Campaign to End Loneliness, Age UK, Dementia UK and many more.
o Working with rural schools in Dorset to provide viable and affordable transport
for a multitude of outings.
Delivering multiple local bus services between rural villaEes and destination
towns in partnership with several Dorset town and parish councils not serviced by
public transport.
o Offering day trips to local green spaces including Chiswick House, Gunnersbury
Park and Kew Gardens for individuals in Ealing.
Participation in transport action groups and other such forums.
Environment
ECT is committed to reducing the environmental effects that its operations have on both
the local and global environment. The ways in which ECT achieves this aim include..
minimising the environmental impact of the fleet through methods of vehicle and
fuel selection
ensuring that trustees and management are fully engaged in the management of
environmental issues
o training staff on the environmental issues associated with its operations and how
they can help to reduce its impact
io

monitoring vehicle and driving performance to minimise excess wear and fuel use
promoting recycling to all staff through example by senior management and
continuous promotion of the general ethos of the orEanisation (reduce, re-use,
recycle)
sourcing a product range to minimise the environmental impact of both
production and distribution when procuring office supplies, energy,
accommodation, venues, food etc. where available or appropriate.
Supply Chain Management
ECT sources its products and services from local businesses and social enterprises where
possible, ensuring that these products and services meet the necessary health and safety
quality levels expected. ECT also seeks to source products and services which minimise
environmental impact (see 4.9 above).
In addition, ECT is committed to the principles of the Modern Slavery Act 2015 and the
abolition of modern slavery and human trafficking. Our recruitment and people
management processes are designed to ensure that all prospective employees are legally
entitled to work in the UK and to safeguard employees from any abuse or coercion. We
do not enter into business Wlth any organisation, in the UK or abroad, which knowinglv
SUPPOrts or is found to be involved in slavery, servitude and forced or compulsory labour.
Activities
Transport for Individuals.
ECT offers door-to-door journeys for people with mobility difficulties or those who lack
access to mainstream public transport. Passengers can use the community transport for
a wide variety of reasons, such as going shopping, attending luncheon clubs or healthcare
appointments, visiting friends and family or on organised day trips.
The resultant value to the local community improves the quality of life of its users,
encourages independent living and reduces loneliness and isolation. This in turn reduces
pressure on healthcare and social care bodies. Many of our passengers keep telling us
that the service is a 'lifeline"
Group Transport
ECT provides a safe, affordable and accessible minibus service to voluntary and
community organisations lincluding charities, community groups and schools) which
assists them in achieving their own objectives.
ECT either provides training for the group's nominated volunteer, or alternatively provides
the group with a trained driver who will have the technical skills to assist individuals with
a wide range of mobility needs (including wheelchair users).
Providing the group transport services in addition to ECT'S door-to-door community
transport for individuals increases the amount of social value each minibus can create.
li

The flexible use of ECT'S assets allows a larger proportion of the community to access
community transport services.
ECT adheres to the highest safety standards. All vehicles in ECT'S fleet are maintained
strictly in accordance with the DVSA Guide to Iwaintaining Roadworthinessfor Passenger
Corryirtg Vehicles (PCV) with requirements in excess of leEal and vehicle manufacturer's
requirements. BS1 accredits the quality and robustness of ECT'S systems to ISO 9001..2015
with independent annual audits.
Community Bus
ECT operates five local registered bus routes in Dorset under Section 22 Permits for
remote villages which have no access to public transport. These fixed route services
connect isolated communities with the local market town.
Training
ECT delivers Minibus Driver Awareness Scheme I'MIDAS") and Passenger Assistant
Training Scheme I'PATS'I to all its drivers and passenger assistants (whether a volunteer
or employeel.
ECT also trains individuals external to ECT. This provides them with a recognised
accreditation to those who wish to drive for their local community and also helps enhance
that individual's wider employment opportunities.
ECT is a registered 'Dementia Friend" organisation. This programme is run by the
Alzheimer's Society to change people's perceptions of dementia.
Volunteering
ECT creates the opportunity for individuals to volunteer as community transport drivers
and PAS for local community groups le.g. scout groups, older people's social clubs and
respite carel. The use of volunteer drivers and PAS helps community 8roups keep their
costs low and sustainable.
12 volunteers also supported ECT directly during the year, providing assistance in
delivering food parcels provided by London Borough of Ealing.
Income generation and investment
Community transport
Community transport represents ECT'S core activity and includes services for individuals
and groups alike. ECT provides community transport exclusively for non-commercial
purposes.
Public sector procurement
RecoBnisinB the added value provided, public bodies are turning increasingly to
community transport organisations to provide transport solutions in their communities.
12

By tendering and winning these contracts ECT achieves a sustainable and guaranteed
source of income for a fixed period land as such, allow ECT to plan the financing of its
assets more effectively than under a short-term grant regimel. This approach affords
stability to the organisation and enables it to deliver its charitable activities accordingly.
ECT only enters into public sector contracts if in doing so it:
provides a public benefit;
meets one or more of ECT'S charitable objectives,.
is provided without a view to profit,. and
is costed on a full-cost recovery basis, enabling the charity to manage its resources
effectively, without disadvantaging its other charitable services.
The key reason for undertaking these contracts is the provision of quality services for
users. The assets required for the contracts are thence available for wider community
transport charitable services Iwhich in turn, provides further public benefit).
ECT contracts with..
Locol Authoritie5 to provide non-commercial services such as rural home-to-
school journeys, special educational needs transport for children with additional
needs, trips to and from day centres for vulnerable adults, community bus
services, health and other door-to-door community transport for older, disabled
and isolated individuals.
o Clinicol Commissioning Groups I"CCGs"I to provide door-to-door community
transport for patients to travel between their homes and GP surgeries for older
or disabled patients who cannot safely get to their GP practice because of mobility
or other health issues and have limited transport support from friends and family.
Transport for London I'TfL"I. ECT has contracted with TfL to operate door-to-
door Dial-a-Ride routes on its behalf for older, disabled and isolated individuals.
Fundraising
ECT does not engage in public fundraising activities at present and therefore is not
required to subscribe to the Fundraising Regulator or its Code of Practice.
ECT recoEnises the potential value that can be gained from grants for specific projects and
to develop partnership opportunities as well as the benefit our passengers may gain from
sponsorship and support for our work. We will continue to review our options in 2022123.
Donations
ECT received a total of £86 of donations during the year ending 31 March 2022. These are
made up of a number of small value donations from grateful passengers and have been
added to the "EASIE" fund supporting lonely and isolated people in Ealing.
13

Vehicle Investment
ECT has a rolling vehicle replacement programme. particularly in relation to its accessible
vehicles to ensure our vehicles remain fit for purpose in relation to the provision of
accessible transport as well as environmental concerns.
Due to the implications and uncertainties of the pandemic, there was a temporary hiatus
in the procurement of vehicles. In addition, many of the organisations we provide services
to have extended the contract lengths, delayed procurement and created a further degree
of uncertainty. ECT have taken a prudent approach to our vehicle replacement
programme but to ensure we are able to ensure we comply with Emission Zone
regulations in London and provide the quality of services for which we are recognised we
have committed to upgrading 15% of our fleet as a minimum durin8 2022123.
Covid 19 Pandemic
The ongoing Covid-19 pandemic continued to impose a considerable impact on
passengers and services throughout this year. Social distancing and additional precautions
reduced passen8er numbers and the efficiency of providing transport. Many of our
passengers continued to shield or remained reluctant to return to activities or travel
outside their homes.
Throughout the period, Ecfs senior management team has continued to review
Government, HSE, NHS, ACAS, and other industry sources to ensure the charity has
remained up to date with current guidance and information. We either maintained social
distancing or introduced systems to reduce risk whilst at work.
ECT has continued to operate frontline community transport services and as a result, most
roles have required staff to continue to attend work. A small proportion of our staff
remained on flexi-furlough during the summer of 2021, but this was phased out as schools
returned during the autumn. As a result of its use of furlough and flexible furlough, ECT
was able to keep job losses to a minimum and no roles were made redundant during the
period.
Risk assessments have continually been reviewed, and working practices and
environments adapted in response to these changes, to create Covid-secure workplaces
and minimise the risks to passengers and staff as much as possible.
ECT has engaged heavily with partners in local communities to determine how it could
help in the crisis. We also engaged with passengers during the pandemic and adapted
services to support them where necessary.
14

2021122 Activities Report
Overview
ECT are pleased the worst and harshest period of the impacts of Covid 19 appear to be
over with the lockdowns, not insignificant stress and pressures this caused to all or
passengers and staff. We are not however being complacent and will remain vigilant and
will adapt to any changes in the situation.
Unfortunately. as we move on from the impacts of Covid, the impacts of austerity, fuel
and other inflationary increases, wage pressures and the appalling Russian invasion of
Ukraine have all brought additional issues to bear. However, ECT remain in a position of
strength despite all the above combined pressures and where we are able to support
other organisations which have been more seriously impacted, we will continue to do so.
ECT are not and never have been content to sit back and wait for events to unfold. We
recognise the CT sector and society more generally are facing a very challenging set of
circumstances. Budgets and services will be under pressures greater than many of us will
have ever seen. Bus services have been reduced by almost 30% over the last decade, and
the local government transport services are very likely to be under significant scrutinv.
Our strategy and business plan recognise this and the need for ECT to spread our risk and
diversify into new sectors in keeping with our mission and core skills.
During the 21122 financial year, ECT'S trustees undertook a skills audit and identified
areas the board would benefit from additional representation. We have also changed our
Articles of Association to permit a greater number of people to be on the board, and have
recruited several new positions. 4 trustees reached the maximum period permitted of 10
years, and we are grateful to them for this combined 40 years of service. Our recruitment
campaign resulted in the successful appointment of some exceptional new talent and we
welcome them to ECT.
Staff and Management Team
In the year to 31 March 2022, the Board of Trustees was supported by a senior
management team of 7 members (Head of Finance recruited during 20211221, led by our
CEO, and an average of 203 employees across depots in Ealing, Cheshire and Dorset.
During the course of the year we have experienced significant chanEe in our senior team,
with the change to a new CEO in May meaning there has been new leadership in ECT for
the first time in over 13 years. In addition, our Deputy CEO went on maternity leave in
August, the Head of Governance and Strategy returning in October after her maternity
leave, and we also welcomed a new General Manager in Ealing Ilanuaryl and successfully
recruited a new General Manager in Cheshire, who started with ECT on 25, April 2022.
It is testament to the resilience and strength of the senior team that with all of these
changes ECT has been able to continue to thrive and improve during the course of the
year. We have taken the opportunity to review the staff structure, processes and systems
to increase efficiency and the way we provide service to our passengers and supporters.
15

Where we have identified areas which required additional support to develop our
services and improve our communications, we have engaged consultants on short-term
contracts to review our position and develop proposals to identify future resource
demands. We will recruit or assign into new positions where this is required over the
coming years.
With our new senior team, along with the many changes to the skills and experience to
be found within our board of trustees, ECT feel confident and well-placed to be able to
develop and continue to provide our highly regarded services in our local communities.
Our aim is to provide more services and work in partnerships with our key supporters,
delivering greater support to those most in need of accessible transport.
Each of ECT'S depots is manaEed locally with decisions relating to day-to-day operations
delegated to the local manager with the support of their own operations team. Weekly
senior management meetings are held to allow for an exchange of ideas and discussion
of any significant issues faced.
ECT recognises the importance of attracting and retaining staff with the right skills and
ethos to support the charitable cause and to ensure ECT delivers its objectives. Pay levels
are reviewed annually, taking into account a series of factors in determining
remuneration changes.
The pay of key management personnel and other senior staff is reviewed and
benchmarked against other similar positions in both the charity and community transport
sectors. A formal review of roles and responsibilities of senior staff by the Trustees is
planned for 2022123.
A new transport database has been commissioned and introduced to improve efficiency
and reduce administration and a reliance on wasteful paper forms. All files are now held
on a Cloud system to allow access and the sharing of documents, but also to significantly
reduce risk of IT failures and improve the security of information. Similarly, the transition
to an on-line HR package has shown significant improvements to all processes but also a
much-improved ability to communicate with our staff and manage our forms, policies,
procedures, and records. These changes mean all staff and trustees always have access
to relevant and up-to-date information.
Local Activity and Outcomes in 2021/22
In the summer of 2021, Dorset Community Transport IDCtI retained many of the various
Bournemouth Christchurch and Poole IBCPI and our Dorset Travel home-to-school
contrart extensions as well as successfully retendering numerous Dorset Travel contracts.
This helps to ensure the continuation of our activities in the region. We have contributed
and participated throughout Dorset Council's consultation process for their Bus Service
Improvement Plan (National Bus Strategy 'Bus Back Betterf'l.
16

We experienced some disruption to servicesloperation due to COVID-19 throughout last
autumn, with this peaking in January 2021 but have continued to provide Group
Transport, PlusBus and Local Bus Services throughout the pandemic. In addition, all our
services were stood down on the 18 February 2022 due to Storm Eunice. However, our
recent numbers suggest passenger confidence is returning post-lockdown along with
increased demand for more services.
In Cheshire, our PlusBus worked with Vivo, the Cheshire West and Chester care services
function, throughout the pandemic by providing a service to get clients to vaccination
centres. This was an emergency requirement due to another operator withdrawing
support. Working with Cheshire Health Partnership, clients were shuttled from the Vivo
establishments to the vaccination centres.
Our team at Ellesmere Port worked with the Blind Federation by moving audio books
around the area to those at home who were shielding together with donated food
parcels. We also moved PPE between days centres and other VIVO establishments on
behalf of Chester West and Cheshire Council.
Our SENT home-to-school routes for LBE resumed in mid-April as schools reopened for
vulnerable children and those from key worker households after a 15-day shutdown. Our
SENT home-to-school routes in Ealing returned to their pre-covid levels with a total of 25
school routes. Over the year this constituted a total of 70,308 trips.
ECT provides door-to-door transport services to primarily 3 adult day care centres within
Ealing for the LBEA. These services are provided 5 days a week covered by 3 buses with
a crew of 2 persons per bus, a driver & a passenger assistant. Whilst Covid restrictions
were still in place at some of the Centres with limited attendance ECT still manaEed to
5,565 trips for the year.
Our PlusBus seNice is the charity element of the Organisation supported by the revenues
from other contracts. This service ran throughout the Pandemic to support the local
community with trips for food shopping and other essential elements of living. A total
number of 9,675 trips were achieved lof which 1,415 were EASIE, free trips as
introductory offer) in FY21122 compared to 20,207 in FY19120 a decrease of 52% with an
increase in costs of almost £86,000. An opportunity exists to reduce our costs on these
services whilst still maintaining pre-pandemic or possibly higher achieving service levels,
this is being reviewed.
In partnership with NW London CCG, our PlusBus for Health service helps vulnerable
residents access essential GP services, and in 2021122 we have also enabled 7,952 Ealing
residents, who had no other means of transport, to attend medical appointments. We
work with 71 of Ealing's 72 GP sur8eries and facilitated 7,321 trips. Opportunities to help
increase these figures for FY22123 are in the process of beinE identified and plans being
put in place to realise the increase in revenue.
17

We offered day trips to list of events and destinations, ranging from local parks & points
of interest like Kew Gardens, Chiswick House all the way down to Brighton, to help
passengers regain their confidence in travel and offer some respite. 54 day trips took
place equating to 3150 road miles. During the pandemic and early post-pandemic ECT
has been instrumental in helping alleviate loneliness for the elderly and Infirm adding a
ray of the summer sun in an attempt to bring some brightness into their lives.
Achievements and Performance
Whilst the year ended 31 March 2022 continued to be impacted by the restrictions and
uncertainties of Covid, ECT continued to provide essential services to the most vulnerable
members of our communities. We would like to express our thanks to our staff and
partners for their diligence, commitment and hard work throughout the year.
We are extremely proud of the work we have achieved during this period and believe that,
when viewed in the context of the pandemic, the following figures clearly demonstrate the
value and importance of the work we have done in the period and the lifeline nature of the
community transport services we have provided.
During the year to 31 March 2022, ECT'S transport seNices covered over 1,350,000 miles.
This represents an increase of 50Yo on the previous year and shows a return to pre-covid
levels.
Review of community transport services
In the year ending 31 March 2022, the number of group transport trips in Ealing increased
by 600% compared to the previous year as passengers began to return towards pre-
pandemic levels. EU continues to work with and partner these groups, who are primarily
organisations supporting people living with dementia and young people, and schools
undertaking extra-curricular after-school, holiday clubs and sporting activities.
Ridership on Ect's door-to-door service PlusBus in Ealing, which receives no external
subsidy, continues for individuals who are unable to book journeys with London Dial-a-
Ride or who have no access to other forms of transport. In the year ending 31 March 2022,
the number of completed trips increased by 19% compared to the previous year, to 9,675
trips. Levels of attendance, particularly during the early part of the year, were low as
centres remained closed or in limited use.
ECT continued to provide free trips as part of its Elderly Accessible Service in Ealing
I'EASIE") project. This project targets individuals who are effectively housebound (often
because of a life changing event or because they have lost the confidence to leave their
homes) and offers them PlusBus trips at reduced rates, and in the case of first-time
PlusBus users, their initial trips are free of charge. ECT provided 1,415 trips lan increase
of 49% compared to the previous yearl free of charge for these hard-to-reach individuals
durin8 2021122. 303 new members registered for the service, a number of whom had first
become aware of ECT'S services through using the PlusBus for Health service to attend a
Covid-19 vaccination.
18

ECT works with Ealing CCG on a programme to provide door-to-door community transport
to and from GP surgeries in Ealing (known as PlusBus for Health I"PBH"Il. The service
aims to reduce the number of GP house calls and "no-shows" at surgeries, and
simultaneously improve the well-being of patients by providing the opportunity to leave
their homes and increase social contact. In the 12 months to 31 March 2022, ECT
transported 7,952 patients, lan increase of 28Yo on the previous yearl to 3082
appointments lan increase of 40%).
ECT and Ealing CCG have applied the same methodology as the one outlined in the report
"Why Community Transport Matters" in order to evaluate the impact and possible cost
savings for EalinE CCG and the NHS. The followinE conclusions can be drawn from the results
of the evaluation:
PBH benefits the loneliest and most isolated older people in the community
Patients attend more surgery appointments after they start using PBH
PBH improves the quality of healthcare that these patients receive
PBH reduces the rate of missed appointments
PBH reduces the amount of home visits and
PBH has a positive impact on wellbeing.
In total, we estimate that PBH delivered a social value equivalent to £233.439 in the financial
year 2021122. This represents a Social Return on Investment of £1.90 li.e. for every pound
invested in PBH, a social value of an extra £0.90 was created in the financial year 20211221.
ECT continued to make available its Transport Fund, established to help support
organisations in Ealing to create social opportunities for isolated individuals through local
accessible community transport options. Successful applicants receive a credit of up to
£1,000 to offset the cost of transport provided by ECT, including vehicle hire, fuel costs
and a driver if required.
ECT's Cheshire operation is centred on the delivery of PlusBus door-to door community
transport services for individuals in the Chester, Ellesmere Port and Neston areas. Ect
commenced its current contract with Cheshire West & Chester Council for the provision
of community transport services in April 2015. During the year ending 31 March 2022,
ECT delivered 9938 trips on our plus bus seryice and 18243 trips on our day care centre
(Vivol services an increase of 143% on the preceding year. We were delighted to be
offered an eKtension to this contract to February 2024.
During the year to 31 March 2022, DCT provided 548 group transport trips for dozens of
registered community organisations, an encouraging 81% on the pre-pandemic 2019120.
DCT provide five non-contracted local registered bus Services operated under a Section
22 Permit, to serve communities which had lost their only bus service, providing over
10,600 trips during 2021122195% of 2019120 figures).
19

DCT continued to provide a variety of door-to-door PlusBus services in communities which
had no local bus services, and to residents with no car and no other means to go shopping.
DCT offered 16 weekly or fortnightly services across Dorset with over 8,400 trips to
registered individuals in the 12 months to 31 March 2022, actually a IO% increase on
2019120 pre-pandemic figures.
Revlew of ECT Group CIC rlctivitic
The principal activities of ECT Group CIC continue to be facilitating historic inter-company
charges and managing an investment property.
A part of the activities of ECT Group CIC included the investment property located at 14
Cuckoo Lane from which a small rental income was generated. At the Board meeting of
the 13, July 2021, the board reviewed the options regarding this property and agreed
their overall support for the disposal of the asset in the most economically advantageous
manner. The decision was taken due to the low rental income together with the fact a
significant sum was imminently required to bring the property to a decent standard and
that managing a property was not a core part of ECT'S mission, and therefore the best
price should be gained from the sale of this property.
An independent valuation in accordance with the Charities Act was obtained from Simon
Garfinkel Chartered Surveyors, who valued the property in its current state and
circumstances on the 14, january 2022. We were pleased to receive an offer in line with
this estimate from the current tenants, Dr Dhillon and Associates which we accepted, and
the property was sold on the 28, March 2022.
Performance Measurement
The process of reviewing activity levels (see section 7.31 directly contributes to those
requirements as defined in ECT'S charity objects provided in the Articles of Association
(see section 01- In addition to this, ECT uses qualitative key performance measures under
the categories below to further meet these obligations.
Sustainability. Ensuring ECT'S funding model is sustainable for the longer-term
and that the appropriate levels of reserves are maintained.
Appropriate portfolio of services. ECT'S portFolio of services is under regular
review to ensure these remain consistent and fit for purpose with the overall lonE-
term sustainability of the charity as well as its objectives.
o Responsiveness to changing local community needs. ECT will remain responsive
to unmet transport needs of the local community and to be aware of how these
change over time. ECT is mindful of the changing and challenging economic
conditions and other external factors that local community groups may
encounter.
Ensuring access to transport as 3 means of preventing isolation and loneliness
for individuals- especially older andlor disabled people.
20

Management regularly monitors Ecfs activities to ensure that these objectives are being
met. This may utilise a number of methods including customer surveys.
ECT also measures Its social value li.e. the monetaryvalue of its social impact) by collecting
data related to six outcomes of its services.
Section 19122 permits
Since 1985, section 19 and 22 of the Transport Act 1985 have provided for a system of
Permits. This system provides a regulatory framework for not-for-profit organisations and
charities, such as Ect, to operate minibuses in pursuit of their charitable objectives,
provide social benefit, and make charges to recover costs but without a view to profit.
AII ECT'S community transport services are designed with passenger inclusion and
accessibility in mind and are not commercial, taking into account..
our not-for-profit status (Art. 2 of our Articles of Association),
ECT'S constitutional objectives (see htt
charities.charit
commission.
ov.uk
chari
-document),
re
1Ster-of-
-search
charit
details
4047358
overnin
our reinvestment of surpluses,
the fact that our services meet the 'public benefit, requirement under charity law,
and our identification and measurement of the social or added value that we create,
particularly where we undertake work under contract for public authorities las
outlined in Section 8 of this Report).
Ect's Senior Management Team and Board conclude that ECT operates exclusively for
non-commercial purposes, using Section 19 and 22 Permits.
Looking fonmard
As a social enterprise and registered charity, ECT is firmly focused on identifying
opportunities to support the local communities in which it operates and filling in the gaps
in community transport provision. As such, ECT'S focus is to work in partnership with
existing and new stakeholders from all appropriate sectors, to develop existing services
and introduce new ones in its current operating areas.
As a part of our commitment to remain a viable charity and social enterprise, a Business
Plan was drafted in the 4, quarter of 2021122 to consider opportunities, risks and threats
ECT may face in the forthcoming years. The operating environment is in considerable
turmoil following the impacts of over 2 years of Covid 19, the continued uncertainties of
trading post-Brexit, the austerity faced by society as a whole but in particular by the public
sector organisations and their contracts for the work we deliver. In addition, the Russian
invasion of Ukraine has added instability with significant impacts on fuel and the cost
increases we face for our fleet. A lack of resources and components is also making supply
and the cost of replacement vehicles a significant issue.
21

ECT are committed to providing an environmentally efficient service and as far as it is
viable and suitable technologies are available, we will begin the transition of our fleet
towards carbon neutrality. In the interim we will ensure all new vehicles will be as 'clean'
as possible and ECT will also undertake an environmental and carbon-neutral impact
analysis and set targets in all our depots which we will regularly review in our Senior Team
Meetings and report on at least annually.
ECT recognise there is a need to review the benefit and appropriateness of diversifying
our operational model to reduce our reliance on a small number of clients in potentially
at-risk services. We are keenly aware of the importance of retaining our charitable status
and any change to our work will be continued only if this can be achieved without
prejudicing our Mission and must support our charitable objectives. ECT are also critically
aware of the need to ensure full compliance with our Section 19 and Section 22 eligibility.
ECT will also seek to develop opportunities to expand Eeographically into areas where it
can offer public benefit to local communities in the areas in which it operates. This will
include our operations in Dorset, delivered as Dorset Community Transport. Specific local
goals have been included within the Business Plan to further establish ECT'S value to local
communities and to review opportunities to add more over the coming years.
ECT will seek to balance the need for expansion with the benefits that can potentially be
offered through a wider operating base.
ECT'S plans for 2022123 include=
merging Dorset Community Transport into ECT to reduce complexity and increase
efficiency of reporting,
o to continue to review the opportunity to grow our service area through
partnerships, mergers/acquisitions or throuEh new contracts appropriate to our
mission,
o finding new ways of reaching the most isolated members of the communities,
increasing day trips for the lonely and isolated,
reviewing new ways to diversify its portfolio of services to achieve lonE-term
financial sustainability,
further improvements to internal processes, data management and logistics
efficiencies,
reducing environmental impact and analysis of carbon neutral target,
building foundations for integrated local community transport service provision,
building on community-led community transport projects enabling residents in
remote villages to get out and about,
providing community transport solutions in response to the cuts in local bus
services,
developin8 and expanding our training provision for MIDAS, PAS and other
transport related skills,
engaging in developments in NHS on 'social prescribinE',
increasing the social value ECT is creating in its communities and
22

working with its partners to provide more transport solutions in existing and new
areas of operation.
The resources and systems required to successfully deliver any new services have also
been reviewed. As new services are introduced, ECT will recruit into a range of new
positions to ensure the continued high quality of services in all our existing as well as any
new areas of operation.
Financial Review for the year ending 31 March 2022
Summary
In a year which brought continued challenges globallyi ECT finished the year with a net
surplus of £123,29812021: surplus of £217,767).
Community transport income increased from the previous year but remains 6% below pre-
covid levels.. the ECTCharity group of companies remained committed to the communities
it seNes and continued to deliver community transport services funded through its own
reserves.
The charity drew down on the designated funds set aside last year for the support of
reducing loneliness and isolation within local communities, leaving designated funds for
future years of £174,571 (see note 141.
Income
Total income of £5,079,19612021.. £5,144,9541 reflected a slight decrease of 1.5Y.12021'.
increase of 2%). This is attributed to reduced income from Government grants due to the
pandemic combined with a slow return to normal levels of activity.
Expenditure
Total expenditure for the year was £4,986,47112021: £4,927,188), an increase of 1% on
the previous year12021.. decrease of 7%). Support costs were broadly flat despite some
inflationary pressures. Average staff numbers decreased by 2% (although the full time
equivalent remained flatl and the overall payroll cost remained constant compared with
2021 as minor decreases in staff numbers were offset by increases in National and London
Living Wage.
B?nk ?nd C38h b313nces
The Trustees have provided that other than short-term deposit accounts, there are
currently no other suitable investment options that would provide adequate returns
whilst enabling timely access to cash funds. At 31 March 2022, cash balances stood at
£2,810,02312021.. £2,068,336). The increase reflects the sale of the Investment property.
Reserves polic¥
ECT's Reserves represent the charity's unspent income. Reserves are held to ensure ECT'S
charitable activities can continue as well as to support the management of financial risk.
The Trustees recognise their obligation to protect the assets of the charity and to ensure
that the organisation remains solvent for current and future beneficiaries.
23

ECT benefits from council and other statutory body funded contracts to provide
community transport. These are fixed-term in nature and usually subject to a re-tenderirbg
process at the end of the contract period. Gaining new contracts is particularly difficult as
councils seek to minimise their costs, often at the expense of the quality-of-service
provision. Hence the Trustees have agreed to hold appropriate reserves to mitigate the
risk to the charity in the event of a loss of funding associated with a contract.
ECT'S Reserves Policy provides the framework and guidance that enables the Trustees and
management to adopt a dynamic approach in pursuance of its activities, whilst building
its long-term sustainability in the face of these identified risks.
The Reserves Policy identifies the circumstances in which the reseNes may be applied and
is described under specific reserve headings, including=
o Capital Reserve - to ensure ECT is able to draw on sufficient funds to support
specific unbudgeted major capital expenditure requirements
Contingency Reserve- to hold adequate funds for shocks and unplanned events
that require material cash outflows- and
The Reserves Policy ensures the availability and access to sufficient funds to continue to
facilitate its charitable objectives.
Following a review, the Trustees have determined that ECT should build a total reserve to
reach a target of £2,500,000 free reserves which represents approximately 6 months of
budgeted operational costs.
At 31 March 2022, total unrestricted funds stood at £3,812,13712021.' £3,688,739) and
includes fixed assets and its investment property. Total free reserves are £2.702,650
12021.. £2,447,2781 which is in line with the free reserves target as stated in the k)ullet
point above. The investment in new vehicles will bring the free reserves back in line with
the target Stated above by the end of the current financial year.
The policy and its targets are regularly reviewed by the Trustees to ensure they are
sufficient to manage the organisation in the light of changinE circumstances and risks.
Risk management
ECT operates a formal risk management process where Trustees and senior managers
together identify top-level risks, their probability, impact and the consequent actions
necessary to mitigate those risks. ECT maintains a dynamic risk register which is reviewed
at least annually.
The Trustees consider the main organisational risks to be those listed below.
Remaining uncertainty amongst community transport operators and Local
Authorities continued following the Government's consultation on the use of
Sertion 19 and Section 22 permits for road passenger transport in the UK.
24

o ECT relies on its IT system5 to enable the review of bookings and driver
scheduling. The risk of failure of these systems is mitigated by the provision of
off-site back-up systems, regular IT testing and monitoring, and professional IT
support.
o The nature of the services provided by ECT makes it necessary to hold personal
information. There is a risk that this could lead to a breach of information
governance. To mitigate this, the Data Protection and Confidentiality Policies are
consistently applied, and were updated to comply with the UK data protection
legislation. In addition information technology was updated to new cloud based
storage with 2 factor identification systems
In common with many similarly sized orEanisations, ECT is materially exposed to
the loss of key senlor personnel (including the chief executive) from the charity.
In the short term, the effect is mitigated by a capable and experienced workforce
who can run the organisation on a day-to-day level and in the longer term, it is
addressed by improving the depth and breadth of the senior management team.
The Trustees also consider the following to be of moderate risk: loss of major
contracts- in-seNice fatality or serious injury,. and TUPE transfers with hidden
Whilst these risks cannot be eliminated, the Trustees are satisfied that they are being
managed and maintained at acceptable levels.
This Trustees, Report, incorporating a Strategic Report (section 01 approved by the Trustees and signed
on their behalf bv:
(Trustee.. David Tinnionl
Date=
2610912022
25

Social Value Created in 2021/22
Our community transport ICT) services in Dorset, Cheshire and Ealing (Londonl enable our
passengers to remain independent, be healthier and happier, whilst keeping our communities
cohesive and connected. Without our CT services, many individuals would have their freedom of
movement restricted they would become isolated and struggle to access key services and
facilities. At worst, they would be trapped at home without any human contact. This has a negative
impact on individuals, health and wellbeing and increases costs to the public purse.
Our CT services benefit..
individuals by improving their quality of life and wellbeing, enabling independent living,
and tackling isolation,.
the NHS and local authorities by enabling them to make savings on medical and social
care interventions that might be more extensive andlor expensive if the individual had
not been able to access the transport service- and
the community at large, such as the creation of volunteering opportunities and training.
To convey this message impactfully, we have led initiatives to demonstrate the estimated
monetary value of the social impact of our community transport services= our "social value"
Valuing community transport's social outcomes enables community transport operators
to..
demonstrate the public benefit of community transport
monitor and maximise the social value of their charitable activities
gain the trust of funders, commissioning agencies, local authorities, NHS etc. and
quantify their social impact to commissioners with reference to the Social Value
Act.
In partnership with Deloitte, we have undertaken research which concludes that community
transport schemes have the potential to make savings of between £0.4 billion and £l.I billion a
year for the public purse, as well as reducing pressure on public services and assisting older
members of society to remain active12015 figures).
We have also developed The CT Social Value Toolkit. The methodology was originally piloted with
our partner Community Transport operators in London in 2016, and Ect launched its new
methodology I'measuring Up: The cr Social Value Toolkit") in 2018. The Toolkit enables us to
measure, in a quantifiable way, the social value created by each of our community transport
services. It was designed specifically for the CT sector and has been adopted by CT operators
across the UK.
The Toolkit has been independently reviewed by the Charities and Social Enterprise team at
Buzzacott LLP to ensure it correctly applies the methodology to value social outcomes.
26

Using the CT Social Value Toolkit, we calculated that during the 12-month period ending
March 2022, ECT'S charitable community transport activities across its depots have
created additional social value benefits. which can be attributed a value of £606,533
12021.. £271,120) measured according to the model described above. This is an increase
of 223% on the previous year. This figure needs to be viewed in the context of the last
stages of the restrictions due to the Covid-19 pandemic but shows a remarkable increase.
ECT'S social value toolkit has been developed to capture the impact of its core CT services
which have been heavily impacted by the pandemic, as outlined in Section 7.3 above. The
services in scope for the Toolkit are..
Sekvlte
Descrlptlon
PlusBus
Door-to-door journeys for people with mobility difficultie5 or those who
lack acce55 to mainstream public transport
Group Transport
Accessible minibus service for voluntary and community organisations
(including charities, comrnunity groups and schoo151, assisting them in
achieving their own objectives
Community Bus
Local registered bus services for remote villages operated under Section
22 Permits
Training
Provision of MIDAS and PATS training
The Toolkit does not capture the social value of the enormous volume of services ECT has
provided in response to the pandemic, including food deliveries, PPE deliveries, welfare
checks, day trips and transport to vaccination appointments.
Furthermore, during this period, our passengers and users have been lonelier and more
isolated than ever due to the pandemic lockdowns, and the continued provision of all
services and their additional social value needs to be viewed in this context.
Most of ECT'S social value164%1 is delivered by increasing passengers, social interaction
and therefore wellbeinE.
Using the data collected throughout the year, our services have created social value under the core
outcomes that our services enable..
Outcome Area
How we have provided this
Annual
Value
£99,273
Increased
independent
living
Shopping trips
we provide journeys for our users to
supermarkets and retail outlets. This enables them to
undertake their own shopping and continue to live
independently.
Trips to healthcare locations- we provide journeys for our
users to hospitals, GPS and other medical appointments,
including treatment & therapy. This ensures that
appointments are not missed, and GP home visits are
reduced.
Reduced dirett
health care
Costs
£9,594
27

Increased level
of social
Interartlon
Social trips
we provide journeys which have the main
purpose of enabling people to get together and meet one
another for outings and activities. This includes the
journeys we provide for the purpose of leisure, sport,
education, shopping, health, and other trips where
secondary social interaction will also take place.
We provide access to cost-effective, affordable, and
accessible group transport services for community groups
and organisations to enable them to pursue a wide range
of activities.
We involve volunteer Trustees in the governance of the
charity, which includes specialist knowledge. This provides
capacity and skills that we value and benefits the
volunteers themselves and the wider community.
Our staff and volunteers receive a range of trainin8
including MIDAS for drivers, PATS for passenger assistants
and First Aid. This enhances our levels of customer care and
wellbeing and benefits other road users and the
community as a whole.
The general health of many of our regular older and
disabled passengers, benefits from their using the service.
The ability to get out and about brings both physical and
mental health benefits, reduces loneliness and leads to
reduced longer term health care costs.
£322,927
Improved
affordability of
access to group
attivities
Increased
volunteering
£57,348
£0 (Covid
impacts)
Improved skills
£6,094
Improved
wellbeing
£44,730
Total social value of our services
£606,533
The financial values that we have ascribed in the table above have been estimated by the
Social Value Toolkit, mainly through reference to official and nationally recognised data
sources. These are updated to reflect current values. The Toolkit also applies a discount to the
gross figures to ensure that a reduced realistic value is given. This is to ensure that we do not
claim for outcomes that would have still occurred even if our service were not in operation.
For example, trips that would still have happened using alternative transport means or the
number of CT volunteers who would have volunteered in another organisations.
28

Independent auditorfs report to the members of Ealing Community
Transport
Opinion
We have audited the consolidated financial statements of Ealing Community Transport (the
'Charitable Parent Company'l tO8ether with its subsidiaries (the 'Group'l for the year ended
31 March 2022 which comprise the consolidated statement of financial activities, group and
charity balance sheets and consolidated statement of cash flows, the principal accounting
policies and the notes to the financial statements. The financial reporting framework that has
been applied in their preparation is applicable law and United Kingdom Accounting Standards,
including Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the
UK and Republic of Ireland, (United Kingdom Generally Accepted Accounting Practice).
In our opinion, the financial statements..
give a true and fair view of the state of the group's and of the charitable parent company's
affairs as at 31 March 2022 and of the group's income and expenditure for the year then
ended,.
have been properly prepared in accordance with United Kingdom Generally Accepted
Accounting Practice,. and
have been prepared in accordance with the requirements of the Companies Act 2006.
Basis for opinion
We conducted our audit in accordance with International Standards on Auditing IUKI IISAS
IUKII and applicable law. Our responsik)ilities under those standards are further described in
the auditorfs responsibilities for the audit of the financial statements section of our report.
We are independent of the group in accordance with the ethical requirements that are
relevant to our audit of the financial statements in the UK, including the FRC'S Ethical
Standard, and we have fulfilled our other ethical responsibilities in accordance with these
requirements. We believe that the audit evidence we have obtained is sufficient and
appropriate to provide a basis for our opinion.
Conclusions relatlng to going concern
In auditing the financial statements, we have concluded that the trustees, use of the going
concern basis of accounting in the preparation of the financial statements is appropriate.
Based on the work we have performed, we have not identified any material uncertainties
relating to events or conditions that, individually or collectively, may cast significant doubt on
the group's ability to continue as a going concern for a period of at least twelve months from
when the financial statements are authorised for issue.
Our responsibilities and the responsibilities of the trustees with respect to going concern are
described in the relevant sections of this report.
29

Other information
The trustees are responsible for the other information. The other information comprises the
information included in the annual report and financial statements, other than the financial
statements and our auditorfs report thereon. Our opinion on the financial statements does
not cover the other information and, except to the extent otherwise explicitly stated in our
report, we do not express any form of assurance conclusion thereon.
In connection with our audit of the financial statements, our responsibility is to read the
other information and, in doing so, consider whether the other information is materially
inconsistent with the financial statements or our knowledge obtained in the audit or
otherwise appears to be materially misstated. If we identify such material inconsistencies or
apparent material misstatements, we are required to determine whether there is a material
misstatement in the financial statements or a material misstatement of the other
information. If, based on the work we have performed, we conclude that there is a material
misstatement of this other information, we are required to report that fact.
We have nothing to report in this regard.
Opinions on other matters prescrlbed by the Companles Art 2006
In our opinion, based on the work undertaken in the course of the audit..
the information given in the trustees, report, which is also the directors, report for the
purposes of company law, for the financial year for which the financial statements are
prepared is consistent with the financial statements,. and
the trustees, report, which is also the directors, report for the purposes of company
law, has been prepared in accordance with applicable legal requirements.
Matters on which we are required to report by exceptlon
In the light of the knowledge and understanding of the group and the charitable parent
company and its environment obtained in the course of the audit, we have not identified
material mi55tatements in the trustees, report.
We have nothing to report in respect of the following matters in relation to which the
Companies Act 2006 requires US to feport to you if, in our opinion=
proper and adequate accounting records have not been kept by the charitable parent
company,. or
the charitable parent company financial statements are not in agreement with the
accounting records and returns,. or
certain disclosures of trustees, remuneration specified by law are not made,. or
we have not received all the information and explanations we require for our audit
30

Responsibilities of trustees
As explained more fully in the trustees, responsibilities statement, the trustees (who are also
the directors of the charitable company for the purposes of company lawl are responsible
for the preparation of the financial statements and for being satisfied that they give a true
and fair view, and for such internal control as the trustees determine is necessary to enable
the preparation of financial statements that are free from material misstatement, whether
due to fraud or error.
In preparing the financial statements, the trustees are responsible for assessing the group's
and the charitable parent company's ability to continue as a Eoing concern. disclosing, as
applicable, matters related to going concern and using the going concern basis of accounting
unless the trustees either intend to liquidate the group or the charitable parent company or
to cease operations, or have no realistic alternative but to do so.
Auditorfs responsibilities for the audit of the accounts
Our objectives are to obtain reasonable assurance about whether the financial statements as
a whole are free from material misstatement, whether due to fraud or error, and to issue an
auditor's report that includes our opinion. Reasonable assurance is a high level of assurance,
but is not a guarantee that an audit conducted in accordance with ISA5 IUKI will always detect
a material misstatement when it exists. Misstatements can arise from fraud or error and are
considered material if, individually or in the aggregate, they could reasonably be expected to
influence the economic decisions of users taken on the basis of these financial statements.
Irregularities, including fraud, are instances of non-compliance with laws and regulations. We
design procedures in line with our responsibilities, outlined above, to detect material
misstatements in respect of irregularities, including fraud. The extent to which our procedures
are capable of detecting irregularities, including fraud is detailed below..
How the oudit wa5 considered capable of deterting irreguloritie5 includingfraud
Our approach to identifying and assessinB the risks of material misstatement in respect of
irregularities, including fraud and non-compliance with laws and regulations, was as follows:
the engagement partner ensured that the engagement team collectively had the
appropriate competence, capabilities and skills to identify or recognise non-compliance
with applicable laws and regulations,.
we identified the laws and regulations applicable to the Group through discussions with
management and trustees, and from our knowledge and experience of the sector,.
we focused on specific laws and regulations which we considered may have a direct
material effect on the accounts or the activties of the Group. These included but were
not limited to the Companies Act 2006, Accounting and Reporting by Charities..
Statement of Recommended Practice applicable to charities preparing their accounts in
accordance with the Financial Reporting Standard applicable to the United Kingdom and
Republic of Ireland IFRS 1021 leffective l January 20191,.Transport and Safeguarding
Regulations as they affect the direct charitable activities of the Group; and
31

we assessed the extent of compliance with the laws and regulations identified above
through making enquiries of management and those charged with governance and
reviewed minutes of trustees, meetinES.
We assessed the susceptibility of the Group's financial statements to material misstatement,
including obtaining an understanding of how fraud might occur, bv=
making enquiries of management and trustees as to where they considered there was
susceptibility to fraud, their knowledge of actual, suspected and alleged fraud; and
considering the internal controls in place to mitigate risks of fraud and non-compliance
with laws and regulations.
To address the risk of fraud through management bias and override of controls, we..
performed analytical procedures to identify any unusual or unexpected relationships:
tested and reviewed journal entries to identify unusual transactions,.
tested the authorisation of expenditure
asssessed whether judgements and assumptions made in determining the accounting
estimates were indicative of potential bias- and
investigated the rationale behind significant or unusual transactions.
In response to the risk of irregularities and non-compliance with laws and regulations, we
designed procedures which included, but were not limited to..
aEreeing financial statement disclosures to underlying SUPPOrting documentation;
reading the minutes of meetings of trustees,. and
enquiring of management and trustees as to actual and potential litigation and claims.
There are inherent limitations in our audit procedures described above. The more removed
that laws and regulations are from financial transactions, the less likely it is that we would
become aware of non-compliance. Auditing standards also limit the audit procedures required
to identify non-compliance with laws and regulations to enquiry of the trustees and other
management and the inspection of regulatory and legal correspondence, if any.
Material misstatements that arise due to fraud can be harder to detect than those that arise
from error as they may involve deliberate concealment or collusion.
A further description of our responsibilities for the audit of the accounts is located on the
Financial Reporting Council's website at www.frc.org.uk/auditorsresponsibilities. This
description forms part of our auditor's report.
Use of our report
This report is made solely to the charitable company's members, a5 a body, in accordance
with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken
so that we might state to the charitable company's members those matters we are required
to state to them in an auditor's report and for no other purpose. To the fullest extent
permitted by law, we do not accept or assume responsibility to anyone other than the
32

charitable company and the charitable company's members as a body, for our audit work,
for this report, or for the opinions we have formed.
Buzzacott LLP
Statutory Auditor
130 Wood Street
London
EC2V 6DL
Date.. 26 September 2022
33

EAUNG COMMUNITYTRANSPORT
Consolldated ststementof flnanclal actI￿lIe$fortheYea￿ended 31 March 2022
Total
tllnds
zozz
Totol
funds
2021
Note
Income and expendlture
IrKomefrom
110.458
4.943,256
20.045
5.437
376,515
4,745,187
2L106
2.146
Investrnent5
Olher Income
Totsl Income
5.079,196
5,144,954
EMpÈnditurÈ on
4.986,471
4,927,188
TOtsI expenditure
4,986.471
4.927.188
Net expendlture before Inve5trnentsalns
9I7Z5
217.766
Net Su￿lUs on investments
30.673
Net txpenditur¢ and nèt in
12a.398
217.766
3.688.739
3.470.973
Fund balancesat 31 March 2022
3,812.137
3,688,739
All of the tharity'sand the group'$3ttwitiesdufingthÈabovefinanti31 penod derived from continuing opetstions.
All of the charity'5and the group'siitwitie5 relate to unre5tridedfund5 In theabovefinan[Ihl period5.
The g¢¢offtw7nyingnotesforrnpgrtof thesefingncifj15toternents.

EAUNG COMMUNITYTRANSPORT
Groupand CharityBalanceSheetèt 31 March 2022
Group
2021
c￿rity
2012
2021
2021
Flxed A$5ets
Tangible 755ets
Investment property
934,916
1.019.U7
400,L￿O
913.29
990.157
io
984,916
1,419,447
913.2%
990,161
Current Assets
Oebtor5
CI5h at bank ind In hand
805,914
1810,023
0.898
2.068.335
870.041
1.520.918
1.189.124
1.028.351
3,615,937
1969.233
2.390,959
2,217,475
Creditors.- 3mountsf3llin8due within onÈ year
12
1347,0371
308,262J
1215.3171
1187,6721
Net currentassets
3,Z66,900
2.660.971
2.175,642
2.029.803
Totsi assets less current Ilabllllles
4.203,816
4,080,418
3.088.938
3,019,964
13
1391,6791
1391.6791
Net a55ets
3.812,137
3.688.739
3.088,938
3.019.964
Represented by."
Unrestrf<ted Fun
Generil fund5
Designated funds
3.637,566
174,571
3.4166.725
222,014
2.914.Y67
174.57L
1.797.950
222,014
14
Totsl charltyfunds
3.812,137
3.688.739
3.088.938
3.019.964
Signed on behilf of the board of Tru5tee5 by..
y/&f/*k//ok/
Trustee.. David Tinnion
Approved bythe board on
26109
2022
CompanyND. 07211806
The accompanyino notesformpGrtof thE5efinancio15tatements.
35

EAUNG COMMUNITYTRANSPORT
Consolidated ststtmentof <ash flows fortheyear ended 31 Marth 2022
Net ush (used inl provided byoperatingartNitie5
zozz
2021
Note
556.3Z7
185.361
857,333
1297.7961
{98,825J
741.68
460.713
2.(N58,335
1,607,623
sh and tssh eouivilents at 31 March
2MO.023
2.0￿.335
Nots5to thE ¢on501idated stthmentofca5hffiow5forthE yearended 31 Ma￿h ZO2Z
2022
2021
Netcash prO￿ded byoperat1ngaaivft￿s
123.398
217.766
Adjustments for-.
350.907
448,791
Kl.4731
Surplus on disposal of Investment property
130.6731
120,0451
121,1061
936
1.0701
245,353
1318641
94.984
38.775
IDecrea5el/increase ID creditors
Netcash prO￿ded byoperatSngadlvttles
556,327
857,333
2022
2021
In￿StIng
lTrterest ￿te1Ved
Invellment Income received
Payrnent5to acquiretangiblefixed a55et5
Cash reteived on disposal of Investment property
Cash received on dlspos31 of fixed asset
120
19,925
1269.5711
430.673
4.214
284
20,822
1330.3751
1,473
Net¢ash prtyded by inv¢$tin¥¥rtNitie$
185.361
1297.7961
2022
2021
Finantin8
Rep3yrnents of finance lease obligation5
198.8251
Analyslsof net debt
2021
C45h flDw5
2022
Shortterm borrowings
308,262
38.775
347,037
308.Z62
38.775
347,037
Cash & cash equlvalents
12.068,33SI
1741,6881
II810,0231
Total net debt
11.760.073>
1702.9131
12N62,9861
The occon7panyinqnotesformpgrtof the5efinoDciG15toternents.

EAUNG COMMUNITYTRANSPORT
Notesto the Flnanclal Statements- ai March 2022
A<¢oun¢ingptyli¢ies
General Informatlon
Ealing Community Transport IS a thantable tomp3ny limited by #uattnteeand registered in EnglÈnd and walÈs. The regiSte￿d offite is
Greenlord Depot, Greenfoid Road, Greenlord, Mlddlesex, UB6 9AP.
Ba515of preparation
Thefinan£ial st3iements have been prepared forthe year 1031 March 2022 underthe hlstorical cost conventlon, as modlfied bythe Inclusion of
Theihirity ron51itute5 a public benefitentitya5 defined by FRSIOI.
Basi$of tonsolidation
CommunityTransport Ltd ECT Group CIC In each case Ealing CommunityTran5POrt eitherowns the entire5harecapit31 of the subsidiary or
Ssumes Èontrol of the entityas sole member.
Crftlcal accountlngestlmatesand areasof judgement
Preparation ofthe fininoial statementsrequire5 rnanigementto mike signifi(antiudgement5 and estirnate5 Theestirn3te5 Ind undertying
The Items In thefinanti31 st3tementS where thesÈiudgements3nd estimat￿ have bÈen made Intlude.-
Assessment of 801n8con￿rn
TheTruslee5 have a55e55ed whetherthe u5eof thegoingconcern a55uniptlOTr i5appropriate in preparing the5efinancial statement5 and have
mÈde this assessment in ￿$pert of a period of one yearfromthe date of approval of thesefinantial stètements.
Thegroup hasa nurnber of 5eTvicestodeliverwhich are5ubjectto regular review and renewal and therefore the charitywork5 c105elywith
(omrni55ioner5to en5ufE current 5erviTr5 Ire provided to a high 5thndard and thechirity hasi strong platformfor renewal of the 5erwce5.
The COVID-1g Outbreak has created 3 m3jDrthallenge and a high level of untertainty for many but the trusteestontlnue to have every
and that the going concern bas15 of accounting remains 3ppropri3te.
Income
Income 15 fEcogni5Ed when the Group hasentitlernenttothe funds. any performinie condition5 attached to the item5 Qf income h4ve been
5ubjectto condrtion5that require a level of perforrn3nce belorethecharity Is entitled tothefunds.the Income 15 deferred and not recogn15ed
In¢omefrom government and other gran15. whether'tapital. grant5 or'wenue'Erant5. Is retogni5ed when the Charity has entitlement tothe
funds, any performance condltions attached tothe8r3nts have been met, it Is probable that the Income wlll be received and the amountcan be
measured reliably and 15 noi deferred.
Incomefrom charitible adivitie5 are reiogn15ed to the extent that the rele￿￿1 goDd5 orservices have been provided. Incorne received In
advante of WDrk perfDrmed orgoDds Supplied ISdefer￿d.
37

EAUNG COMMUNITYTRANSPORT
Notesto the Flnanclal Statements- ai March 2022
A<¢oun¢ingptyli¢i*s lcontinyedl
Income Icontlnuedl
Interest on funds held on deposit 15 included when receivable and the amountcan be measured reliably bytheiharity,. thi5 is normally upo
Rent recelvable and related service intome are ￿tOgnIsed asthe serwces are delivered.
Expenditure and thE tsa5i5 01apport￿￿1ngCQ$ts
b. The c05tof charitable activitie5 compri5e5 e¥penditure on thegroup'5 primarycharitable purpose5 asdexribed In theTru5tee5'
rÈport.
Administrative c05tswhich cannot be attributed directlyto a particular activityaretreated assupport C05tsand are 311 attributed tochiritable
ttivitiÈsand anyother IndI￿¢t tosts, intludinggovernante. asany apportionmentwould bÈ immaterial.
Tanslble FSxed Assets
1155etswith on expeded useful life of more than oneyearand 4 valuegreaterthan tsoo are ¢)pitalised.The 85sets a* *ated atcost le5$
method and are3s follows..
Office Equipment
between 20% and 33%
between io% Ènd 33%
-20%
Leasehold Improvements
Investment Property
Properties held for Investment purposesare included In these accountsat open rnarketvalue. The ￿lUatIon has been determined by the
1.10 Leased Assets
The5eobl1￿t1on$are includetj within creditors. net of futurefinance charge5.The finance elementof the payment 15 charged to the statement
of finanti31 artivities atthetime of paymÈnt and Isa monthlytharge. bÈsed tsn the Outstanding tapitsl forthe pènod of the le3se.
All other leasesare regarded as operating leases and the payments made38alnstthem are£harged tothe ststementoltlnanclal actlvlty on a
1.11 Debtors
Thry have been di5[ounted to the presentvalue of Ihe future cash receipl where such d15counling 15 rnaterial.
1.12 Cashat bank and In hand
ts5h at bank and in repreSEnts such acrountsand Instrvmentsthatare availableon demand orhave i maturityof lessthan three months.
1.13 Pension5
Duringtheyearthe charity contrlbuted to two defined contrlbutlon ￿heffle5, wlth contrlbutlons reco8nlsed as an expense in the perlod In whlch
theywere incurred.
1.14 Credltors and pro￿510￿5
transferof Ètonomic bÈnefitwill bÈ reqUI￿d In settlement, and the amount of the settlÈment can be estimatÈd reliably. Creditors3nd
38

EAUNG COMMUNITYTRANSPORT
Notesto the Flnanclal Statements- ai March 2022
A<¢oun¢ingptyli¢i*s lcontinyedl
1.15 Desigroted fund5
The deslgnated funds are monlesset aside Outof general funds and deslgnated fDrspecifiC purposes bytheTrusiees.
1.16 Investment insubsldiarles
1.17 Employee benef5ts
Shortterm employee benefits linrluding holidayentitlemenl and other nDn-mTrnetary benefits? are *fOEni5ed 45an expEnSE In the period in
which they are Incurred. The charlty operates an Occupational Sick pay scheme over and above ihe statutory requirement.
6r4Trtsand donations
Totsi funds
2022
Totolfunds
2021
COVIO grants
Donat10115
110.371
371,170
5.345
110.458
376,515
Inwrne Irom ¢￿￿table ?¢tMtie5
Totsi funds
Totolfunds
2021
2022
CommunityTransport
4.932.051
7.219
3.986
4,742,845
792
1.550
other
4.943,256
4,745,187
Expenditure
Dlrert
staflcosts
Other
dIre<*￿Sts
Support
Total
2022
Charltableacttvltles
CommunityTransport
2.684,740
21,550
I.766.￿8
1.421
511.852
4,963,500
22,971
2.706,290
1,768.329
511.852
4,986,471
Direct
5tttff costs
Other
directcosts
Support
costs
Tottsl
2021
Community TrGnsport
TritininqondotheT
2,756,234
18.919
&6JS.685
zoo
536,150
4,908,069
19.119
2,775,153
1,615,885
$36,150
4,927,188
St3ff
OthEr
TOtsI support
Anatysls of support costs
Z02Z
Managementand administration Stsff
Governance Costs
Premi5esc0st5
Offi¢e ¢o*s
161.732
23,786
161,732
46,333
BO,775
99,087
42,093
,83Z
22,S47
80.775
.087
42,093
81.832
other colls
185,518
326,334
511,852
39

EAUNG COMMUNITYTRANSPORT
Notesto the Flnanclal Statements- ai March 2022
Analy51s of support C05t5 Icontlnuedl
Stoff
Other
¢osts
Tots15UPPQrt
¢¢sts
2021
¢osts
Mttnugementundudrnini5trotlon stoff
GDvernLTnce Costs
Premises costs
Offtcec05ts
Profr551ongl gndlegfjlfre5
Olh¢rc95ts
200,912
29.013
200,912
59,318
IIL492
83.028
5).253
31.147
30,305
111.492
83.038
50.253
3J.J47
219.925
306.225
536.150
The basis of apportionmentof Support costs is set Out in thÈattOuntingpolities.
Staftcosts
20ZZ
2021
Wages and salanes
2.787,316
149,466
73.982
2,763,735
162.256
73.924
3,010.754
2,999.915
2.481
Restructuring costs
3.010,754
3,002,396
The number of employee5 whoeirned £60,0(N) perannvm or more Iintlvdingta￿b1e benefits, but extludingemployer pension tontributionsl,
durlngtheyearwas3s follows..
2022
Number
2021
Number
E60.￿l-£70.o
£9D,￿l- £1W,￿o
The employer'5 pen510n contribution In respect of thi5employee5WB5 E3.OWI2021 £4.8821-
The key management personnel of the charitycomprlsesof theTrustees and thesenior Management Team includln£the Chief Executlve, who
bEnefit5. emplTryer5' nitional In5yranceand pension (onlribution51 fortheyearw45E336,046 12021 f345.6381-
TheTrustees ￿te1Ved no remuneratlon forthelrservlces dufingthe year {X121 £nlll.
Duringtheyear noexpenses were reimbursed 10 the trusteesl2021 £nill.
Charity Ènd CharityTfuSteÈs indemnity insurante has been purthased to prtstettthÈthÈntyfrom the neglett ordefauitsof itSTfuSteÈs,
Insurance premium paid bythe charity totalled £4.17412021 E3.29013nd provide5 cover upto a maximurn of £5m.
The average number of employees durlngthe year was asfollows..
20ZZ
2021
Operatlons
Managernenrand finance
185
196
18
18
203
214
The estirnatEd iverage numberof full timeequivalent employee5 was 12712021 1231
The number of CommunityTransportvolunteerswas 12 {2021-25J.
40

EAUNG COMMUNITYTRANSPORT
Notesto the Flnanclal Statements- ai March 2022
Surply$frtym disposal ￿ pr•petty
20ZZ
2021
450.OCw)
1400.ocoi
119.3271
30,673
Thiscommercial freehold propertywas held as an Investment prowrty. Thedlrectors dIspo￿d of the property on 28 March 2022 lor£450,000.
Netffltyvementinfund$
2022
2021
Depretiation of Owned assets
804.815
46,091
389,506
291,426
157,365
135.018
11601
936
Auditor'5 remuneration- ststutoryaudit
Auditor'5 retnUnEration- other
19,618
6.839
120
24,130
6.175
284
FY￿￿ a%sèts
Group
Leasehold
Improvements
Olllce
e4ulpment
Vehkks
other
Totsl
29,066
125,917
40,243
120,9721
4,964.4
229.328
6,7
5,126,2S8
169,571
188,0861
Disposals
At31 March 2022
29.066
145.188
5.176.704
6.7
5,357,743
Accumulated depreclatlon
29.066
118,155
3,952.￿5
6.7
4,IC6,811
134,8911
350,907
CharEed dufinEtheyear
8,782
342.125
At31 March 2022
29.066
109.160
4.277.816
6.7
4,422,8Z7
Net bDDk value
At31 March 2022
36,028
898.8U8
934,916
At 31 March 2021
7,762
I,OJl,685
J,019,447
Included In the net book value of £934,41612021 £1,019,447) are amounts of £0 {2021 £46,092) held under hlre purchase Drflnante lease
agreements. Depreciation charged on ihese a55et5 amounted to£46.09212021 £157,3651.
41

EAUNG COMMUNITYTRANSPORT
Notesto the Flnanclal Statements- ai March 2022
Ixed 855ets IcontinuEdl
Charfty
LeasehDld
Oftlce
Improvements
equlpment
Vehkks
other
Total
19,639
105,380
31.157
3,769.062
229.328
1133.3051
5,59D
a,899,671
Z60,485
1133,3051
112,0041
Transfer5to group undertikinES
At31 m4￿h 2022
19.639
I￿,147
3,864.471
5.5
4.014,847
Accumulated depreclatlon
19,639
101,376
2,782.9
5,5
I￿,514
110,3241
Tr3nsfer510 group undertakings
Charged duringtheyeor
1133.3051
329.748
5,922
335,670
At31 March 2022
19.639
97,588
2,978.738
s,sg)
3,101,5S5
Nèt botskvaluè
At31 March 2022
27,5S9
885,733
913,192
At31 Mirch 2021
4.004
986.153
990.157
Included In the net book value of E913.29212021 £990.1571 are amount5 of £0 IZ021 E43.8161 held under hire purchase orfinance lease
agreements. Depre¢iition charged on these as5et$ amounted to£46.092 {2021 £146.8271-
Investment property
2022
2021
4l￿,000
D15POs31
1400,orL)I
Value at 31 March 2022
400,000
Thiscornmer(ial freehold propertywa5 held 35 Invemment property. Thedirector5 disposed of the property on 28 March 2022for E45Q.QOO.
Theiost of the propertywa5 E362,OOOarthe time of its acqusition in 2￿9.
io
In¥estments In subsidlarles
Group
Z02Z
Charlty
zozz
2021
2021
ECTGroup CIC
operatingpoli{ie5 of thatcompanyand EilingCommunityTran5PQrt beingthe sole memberof the company.
42

EAUNG COMMUNITYTRANSPORT
Notesto the Financial Statements- JI March ZOZZ
io
In¥estments In subsldlarles Icontlnuedl
Dorset
Cornmunity
Tran5POrt Ltd
Dorset
Comrnunity
Trunsportitd
EcfGroupCIC
EcfGroup CIC
Z02Z
2021
zozz
2021
Income
1,712,626
11,703,940]
1,658,180
IL567.4751
2l977
23,5J2
16.6181
Proieed5from disW5al of Investment property
30.673
8,￿6
90,705
45.738
16.894
Total assets
420,645
1505,LOII
587,488
1680,6301
1,203.288
13,9501
1391,6791
£159,139
15,539J
1391,6791
184,4S61
193,142)
807.659
761,921
li
DEbtor5
Group
2022
Charity
2022
2021
2021
Trade debtors
Prepayments
rued IncTrme
554,430
141,276
70,952
39,2S6
592,417
119.695
143.685
45,101
358.0
87.215
30.925
39.2
354.$65
608,958
84,756
3141.988
26,954
153,468
Amountdue from Subsidiary undertaking
80S,914
900,898
870.041
J.J89,124
Iz
Credltor5'. Amounts falllngdue wlthin ￿e year
Group
2022
Ch3rty
2022
2021
?021
73,478
43,442
12,Q43
218,074
58,555
45,310
10.740
193,657
55.848
32,S47
9,288
117.634
47,382
35,347
7.556
97.387
A¢¢ruals and othErr*ditors
347,037
308.262
215.317
187.672
13
Pr¢7viSK)nfor liabilities and charge$
Group
Z02Z
Charlty
zozz
2021
2021
391,679
391.679
391,679
391,679
43

EAUNG COMMUNITYTRANSPORT
Notesto the Financial Statements- JI March ZOZZ
14
Desllnated funds
New
desSsnatlons
Irelease51
At 31 March
1021
At IApril 1021
ve¥r
CommunityTransportfor Isolated Communitles in DDrset
so,￿0
35,240
28,329
20,000
12,549
15.896
30,000
80,c4Jo
24,546
28,329
20,(
12,549
9,147
126,2531
15,559
Social Value Toolklt
ITsoftware
Cuikoo Lane Proie(t Developfflent
16.7491
130.OWI
222,014
133.W121
174,571
Fund5 de51gn¥ted attheyE3rend whi¢h. although annual designations, are intended to be Vtilised overmore than oneyear.They aredExribEd
as follows-.
The CommuDitytraDsportfund relatesto the provision of traDsportto Isolated communities In Dorset.
TheSoci31 V3lueToolkitfuTrd represents monies set a51deto supporttheextension of the second phase of rhe MethDdolo8ydeveloped by ECT.
ITsoftware relates to amounts set aslde to upgradeoperationssoftware Includingthe use of cloud software and advanced route planning
50flware

EAUNG COMMUNITYTRANSPORT
Note$to the Financial Statements- JI March ZOZZ
Is
Operatin8 Leases
The charity and the group havethefollowingtotal comiiments under operatingleases, grouped bythe as5etcategorle5'.
Group
Charty
2021
2022
2021
2021
Land and Bulldings
121,115
356,335
29,042
121.115
393,835
92,407
100.865
315.960
29,041
1th).865
353,460
92,407
Between two and five years
Overfive years
,492
607,357
445.867
546,732
Plant and EquSpment
51.219
24,159
867
3.179
50.352
20,980
IDiwoto five years
75,a78
4,Od16
71.332
Tot3loperatinKlea5e Lvmfflitments
581,870
611.403
517.159
546.733
16
Related part¥transactlons
Tr3nsaction5 between the Charity and It5 wholly controlled 5ub51diarie5 are not d15c105ed. a5 pemiitted bythe exemptlons set out In 533 of F
102.
Timwest ITrusieel Is a directorof The Fable Bureau Ltd. Ouringthe year ihe charrtyincurred expenditure in relation to communications,
ountingto £5.79912021 £2.3921. of which £NIL12021 £NILI wasout5t3ndingat the year end. Time spent on services provided byTim West IS
provided on 3 pro-bono basis. Tim Westtook no part In the detision makinE through which thiseApenditurew3S approved.
CommunityTransport provide5 the Secr￿arial funition and It5 CEO chair5 the initiative. For3ciount5 purposes. Mobility Matter5 has been
treited as a projed of Ealing CommunityTransport but It5fund5 8* held 5ewratelyJ rfertingthe direition provided bythe Mobility Mltters
commltiee.
17
F￿na￿al Instrurnents
fjroup
2022
Charty
2022
2021
2021
Flnandal hssets
810,023
2,￿8,336
400.C
757.213
1.520.918
1,028,351
Flnantial assets measured at amDrtised cost
593,686
389.005
923,946
Zg1,55Z
252.213
173,482
144.769
Post balancesheet events
The Dlrectors have declded to merge Eallng CommunltyTranspDrtwlth Dorset CommunltyTranspDrt Llmited tD Improve efflclency, thls merger
45