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2024-03-31-accounts

TOTNES CARING Hèlping The Community Totnes Caring Limited Annual Report and Financial Statement Year Ending 31st March 2024 TNES ¢ARIN you ,2¢4kSWITXy Totnes Carlng Totnes Community Hospital Coronation Road Totnes Devon TQ9 5GH 01803 865684 Registered Charity No.1112436

Totnes Caring Limited Contents Year Ended 31 March 2024 NES ¢ARIN ,P%WITX.y you Contents Page Number Reference and administrative details Chair's Introduction Trustees. annual report 5-13 Independent examiner's report to the trustees 14 Statement of financial activities 15 Balance sheet 16 Statement of Cash Flows Notes lo the financial slalements 18-25

Totnes Caring Limited Reference and administrative details Year Ended 31 March 2024 NES ¢ARIN ,J*¢•kfWlTXy you Trustees: Holly Parsons (Chair) Stephen Teague {Treasurer) Dr James Cooper Dr. Richard Hawker Jane Seymour Janice Courtenay Julie Foster (resigned 29 November 2023) Debra Westlake Peter Osborne lan Franklin Company Secretary and Chief Officer: Claire Hill COMMITTEES: Finance and Strategic: Holly Parsons (Chair Strategic) Stephen Teague (Chair Finance) Peter Osborne Jane Seymour Julie Foster (resigned 29 November 20231 Social Prescribing and Wellbeing.. Debra Wesllake (Chairl Communications & Fundraising.. lan Franklin (Chair)

Charity Name.. Totnes Caring Limited Registered Office: The Loft Totnes Community Hospltal Coronation Road Totnes, Devon TQ9 5GH Telephone Number.. 01803 865684 E mail.. info@totnescaring.org.uk Website www.totnescaring.org.uk Company Number.. 5602581 Charity Number: 1112436 8ankers'. Lloyds Bank 15 Blackheath Village Blackhealh London SE3 9LH Independent Examiner.. Sharon Austen FCCA Francis Clark LLP Sigma House Oak View Close Edginswell Park Torquay TQ2 7FF

Totnes Caring Limited Chair's Introduction Year Ended 31 March 2024 TOTNES ¢ARIN you CHAIR'S INTRODUCTION: This year's report reflects again the incredible work that Totnes Caring is doing in our local area, servicing our clients, needs and supporting people lo live as independently as possible by connecting them to their communities and increasing their health and wellbeing. We have seen an increase in demand for our services this year, set againsl a tough economic backdrop, which has been challenging for the entire charity sector. Funding is scarce, pressure on household income has impacted donations and people have less available lime to volunteer. Whilst Tolnes Caring has seen and suffered from all these challenges, the outlook for the charity has been well preserved, largely through generous legacy donations from clients who have been so positively impacted by our services during their lives. However, we cannot rest on our laurels. Future proofing the success of Totnes Caring is al the top of the agenda, and everyone associated with the charity is committed to doing so. The Chair's Slatement is my opportunity to say thank you to the staff, volunteers and trustees whose generosity and spirit enables Tolnes Caring to continue lo support so many individuals and families across our community. The success of the charity is down lo a wonderful team effort, and we recognise and appreciate every hour that is committed to this success. We look forward to another exciting year and welcome your support in continuing the charity's great work

Totnes Caring Limited Trustees Annual Report Year Ended 31 March 2024 MES ¢ARIN you The trustees have pleasure in presenting their report and the financial statements of the charitable company for the year ended 31 March 2024. STRUCTURE, GOVERANCE AND MANAGEMENT Governing Document The charity is a company limited by guarantee that is governed by its Memorandum and Articles of Association. Directors and Trustees The directors of the charitable company (the charity) afe its trustees for the purpose of charity law. The trustees who served the charitable company during the period are detailed on page 2 Recruitment and AppoSntment of Management Commlttee The directors of the company are also charity trustees for the purposes of charity law and under the company's Articles are known as trustees. All trustees give their lime voluntarily and receive no benefits from the charily. No expenses were claimed by the trustees except as detailed in note 10 to the accounts. We continue lo be very grateful for their dedication, enthusiasm and commitment, which help the smooth running of the charity. In an effort to maintain this broad skill mix, trustees are requested to provide a list of their skills (and update these each year) and in the event of particular skills being lost, due lo retirements or resignations. individuals are approached to offer themselves for election as a trustee. Trustees Responslbllitles The trustees are responsible for preparing the annual report and the financial statements in accordance wilh applicable law and regulations. Company law requires the trustees to prepare financial statements for each financial year. Under that law the directors have elected to prepare the financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards and applicable lawl. Under company law the Iruslees must not approve the financial statements unless they are satisfied that they give a true and fair view of the stale of affairs of the charitable company and the net incoffle or expenditure of the charitable company for that period. In preparing these financial stalements, the trustees are requ ired lo.. Select suitable accounting policies and then apply them consistently; Make judgements and estimates that are reasonable and prudent Prepare the financial statements on the going concern basis unless il is inappropriate to presume that the charity will continue in business. The trustees are responsible for maintaining proper accounting records which disclose with reasonable accuracy at any time the financial position of the charity and enables them to ensure that the financial statements comply with the Companies Act 2006. The trustees are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. Small Company Charity Provislons This report has been prepared in accordance with Accounting and Reporting by Charities.. Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) {effeclive 1 January 2019)- {Charities SORP (FRS 102)) and in accordance with the special provisions for small companies under Part 15 of the Companies Act 2006.

Totnes Caring Limited Trustees Annual Report Year Ended 31 March 2024 NES ¢ARIN you OBJECTIVES, ACTIVITIES AND PUBLIC BENEFIT Purposes and Alms Our charity's purposes as set out in the objects contained in the company's memorandum of association are to:_ Promote any charitable purpose for the benefit of persons in need residing in Totnes and the surrounding area, in particular for the relief of the elderly and sick. 11 aims to support people lo live as independently as possible, connecting to their community, to increase their health and wellbeing. We do this by delivering group activities, bringing people together, and by providing practical support, information and advice to individuals. The focus of our work Our main objectives for the year continued to be the provision of support to vulnerable. mainly older, people. All our charitable activities focus on providing this support and are undertaken to further our charitable purposes for the public benefit. We have taken due regard of the public benefit guidance published by the Charity Commission. Who used and benefltted from our servlces? Our geographical spread covers South Dartmoor and Tolnes PCN patch of five GP surgeries in Tolnes, South Brent, Ashburton and Buckfastleigh. Our services have different referral routes but we get many referrals from the GPS, nurses and social workers as well from family members and self-referrals. While most of our clients are over 70 years old. our social prescribers Work with people over 18 years old. Staff and volunteers: We could not deliver many of our services without our wonderful volunteers. They truly are the heart of Totnes Caring. We currently have 31 members of staff and 107 active volunteers. So. as you can see we have over three times as many volunleers as staff enabling Totnes Caring to support the most vulnerable in our community. All the diverse and complex work of the charity could not be done without the employment of some staff, we have 31 members staff who equate to 19 full time equivalent hours.

Totnes Caring Limited Trustees Annual Report Year Ended 31 March 2024 TNES ¢ARIN6 you A year in numbers.. Home Help Transport 8478 5589 1441 drives to health appointments and 4648 drives to social events by our volunteer drivers 8478 hours of home help support for 88 clients Older People Services in the Community Dementia and family carers Wellbeing Connections 237 797 208 50 memory cafés were Held, 35 carers Groups and 2 events. 165 carers were supported with information and advice. 797 people were supported and given information and advice by our wellbeing and link workers We held 208 group activities including, lunch clubs, art groups, new directions and events. Our outcomes are: Enabling people to get to appointments and activities Reducing isolation, loneliness and promoting good mental health Helping people to increase their health and wellbeing Supporting people to live in their homes for as long as possible Enabllng people to get to appointments and actlvities Totnes Caring works hard lo ensure that our vulnerable clients, most of who have restricted mobility, are supported to slay as healthy and happy as possible and an important element of this is that they get safely to their essential health appointments and activities that benefit their wellbeing. Our volunteer drivers, who use their own cars, the Totnes Caring mini-bus or our wheelchair accessible vehicle, transport clients lo a wide range of appointments and clients really appreciate the kindness and care taken by these volunteers at what can be a very anxious time. The need for this service is particularly high currently and expected to remain so for the foreseeable future, because of the backlog of appointments built up during the pandemic.. now Ihal the NHS is trying to schedule as many appointments as possible, our transport services have never been so busy.

Totnes Caring Limited Trustees Annual Report Year Ended 31 March 2024 , TNES ¢ARIN6 you We also transport clients to the social activities that help lo keep them well and socially connected. Most of the clients who enjoy these activities would not be able to attend if we did not provide transport. These activities include our weekly lunch clubs and memory cafe, our art group and pop-up café, as well as regular events. Totnes Caring currently has 47 volunteer drivers, who over the last year have transported clients to a total of 5,589 health and social appointments. Comments from clients..

Totnes Caring and 'drivers' Thanks for all your care - I really can't thank you enough From a client's daughter'Brian the WAV driver was absolutely brilliant, '1 don't know what I would do without you, Case study.. X is fragile and easily confused. She had forgotten she had made a booking when we call lo confirm her transport. We rang the hospital lo confirm the appointment details were correct and our volunteer driver picked her up and brought her home from her appointment. Our driver supported her into their car and reassured her when she got confused. If we had not contacted her and the hospital she would have missed a vital medical appointment. Reduclng Isolatlon, lonellness and promotlng good mental health Totnes Caring group activities reduce loneliness and isolation by bringing clients together to socialise, gain friendships and increase their wellbeing, as well as providing opportunities lo give information and support to vulnerable people. Our older people activities include lunch club, arl group, intergenerational work with Totnes schools, pop-up café and various events throughout the year. Events throughout this year were two Live Music Now concerts, two Theatre Company workshops, Three Sound Arl Radio events, two events at KEVICC secondary school. We started a new activity in partnership with Grove School, where our older clients have a coffee morning with pupils. The majority of clients who attend our older people activities express that they would not be able to leave their house and meet others without the support of Tolnes Caring and our volunteers. Our dementia activities include Memory Café, Carers Groups, Living with Loss, Cinema Club and events throughout the year such as a trip on South Devon Railway. Carers and clients of our dementia activities express that they would be isolated and lonely without these groups and would probably be suffering in isolation not knowing where to turn. Comments from Clients.. Mum has asked me to write to you to express a big thank you for the lunch on Thursday. She said it was marvellous lo eat together again. She very much appreciates all the hard work that you and your colleagues pul in to make the lunch happen. She is already looking forward lo next Thursday. Feedback from daughter of new client who came to lunch for first time,: He loved it - it put a spring in his step. Great lunch and lovely men lo talk to. The young boy who was there was also delightful. Feedback about the Live Music Now concert from a carer "I have never seen him so alive as he was after the concert. He was ecstatic. He loves jazz. I can't thank you enough for organising it and can't express how much he loved it.

Totnes Caring Limited Trustees Annual Report Year Ended 31 March 2024 NES ¢ARIN you Case study: Ms A's family contacted us about their mother who seemed lo be growing more confused. They did not know how dementia was diagnosed, or what support was available. When we visited Ms A, she appeared confused. I told her about the memory café, and she told me she was coming each week, though she had never been before. I spoke with Ms A's family and explained the process for seeking a diagnosis, bul they were unsure of the benefits of this process for their 94-year-old mother, which l agreed with. I told them that she appeared confused to me. They said she was nol going out much and they would like her to attend memory café. We offered her transport which she declined because she says she drives there. Her family confirmed she still drives short distances. l explained the DVLA position on driving and dementia. Ms A did not come to memory café the following week, so we then began phoning her to remind her. The first lime she came in her car, and the next lime she walked, but was loo tired to walk home in the heat, 50 our minibus took her. She was happy with thi5 arrangement and now the minibus picks her up weekly. Ms A's family are more informed about dementia and are happy that her mother is going out to memory café each week. They know there is somewhere they can go if they have further queries. Ms A mel old friends at the memory café and is enjoying coming. The use of our transport Is also keeping her car off the road. Ms A is less socially isolated than previously, and we now have regular contact with her. HelpSng peoplo to increase their health and wellbeing Many things can affect someone's health and wellbeing from feeling isolated and lonely. to work, money. housing problems lo managing different long term health conditions. Their doctor isn't the only person that can help someone get better. There are other things that can do lo improve their health and wellbeing, and sometimes they just need a bil of help to work out what they are. This is where our Social Prescribers, Wellbeing and Dementia Coordinator help. They will listen, help people identify what is important to them and what help they need. They will then create a plan lo help people reach their goals and support them lo work through it. Referrals can come from GPS lo our Social Prescribers, Social Care Teams, Mental Health teams, families or from other Totnes Caring teams. They work with clients on an individual basis and have supported 962 clients this year. Client feedback.. '1 have been in contact with mental health services for over 20 years and Totnes Caring has done more to help me than they have ever been able to do. l am very grateful,. 'we are very fortunate to have Totnes Caring. What on earth would we do without you?, Case Study.. Mrs P was referred to Tolnes Caring via her GP. Mrs P had recently lost her husband and had also recently had a stroke. Mrs P was described as not having any support and not coping. At the first appointment it was clear that Mrs P was very deeply grieving. She said her husband and she had done everything together and they didn't really need anyone else. At this lime Mrs P didn't want lo attend any bereavement support groups but was willing to be forwarded some names of books, podcasts and videos about what happens when someone you loved dies and the bereavement process. Mrs P also had concerns about the cost of heating her house. We talked about the possibility of obtaining Attendance Allowance and we made a Citizen Advice referral so she would be supported with the application process. We also talked aboul health and the Strength and Balance classes {as Mrs P was very wobbly on her feel and nervous about going out because of this). Mrs P doesn't drive and so this leaves her quite isolated it's one of the reasons why walking is so important lo her. We contacted her GP who made a referral for these classes.

Totnes Caring Limited Trustees Annual Report Year Ended 31 March 2024 , TNES ¢ARIN you Mrs P felt she could cope with the housework bul had a hospital appointment in Paignlon and didn't know how to get there so we organised transport through our Volunteer Transport Service which she said was such a reliefl Mrs P supported by Totnes Caring and CAB has gained the lower level of Attendance Allowance which she is using to get Home Help support with general cleaning and washing and going out lo a weekly fitness class. Supporting people to live in their homes for as long as possible Our Home Help service helps older people living in Totnes and the surrounding areas to live independently at home for as long as possible. We help people with household tasks and other domestic needs, such as cleaning, laundry, ironing, shopping, form filling and correspondence. For many clients this is their only regular interaction with someone so our home helps become a support and comfort for them. We are often able to identify when someone is getting unwell or needs extra support due to the relationship between our home helps and clients. This year we have worked with 88 clients and provide over 8478 hours of home help support a week. Many of those clients have our home helps visit more than twice a week depending on their needs. We also provide a volunteer shopping service for individuals who are unable to go lo the supermarket or order onlineltelephone delivery. Volunteers go to the shop and buy a shopping list that the client requests, they then deliver the shopping to their home. We provided 530 shops over the year. Client feedback.. Email from a family member "I really appreciate your sympathy and kindness. You are showing the best that human beings can offer." From a family member'Thank you for your wonderful help for my Dad. You have made him feel so comfortable and he is choosy about people coming over! Thank you. Case Study.. Mr Y was being supported by one of our Home Helps who was very concerned about his presentation and how unwell he appeared to be while she was there, wilh confusion and very poor recall. She noted that he had been due to go to the GP surgery for an appointment at the start of the week but hadn't made it as he said he had got lost. She also observed he had not picked up medication and knew that he was meant to take insulin. She rang an ambulance, and he was taken to the acute medical unit, where he remained for a couple of days before coming home. Partnerships: Alongside our strong relationship with primary and statutory services Totnes Caring has long term and strong partnerships with other local organisations these include.. Food in Community who deliver the food for our pop up café and men's cookery. Live Music Now who deliver music concerts to our clients. Citizen Advice South Hams who we fund a dedicated worker who will visit our clients in their home for benefits and finance advice. Caring Town who we work with responding to Totnes Cost of Living Crisis, and who fund us to deliver support to older people in Tolnes. Wellbeing partnership which is a partnership between Totnes Caring, Dartmouth Caring, Moorcare, Kingscare and Volunteering in Health. 10

Totnes Caring Limited Trustees Annual Report Year Ended 31 March 2024 TNES ¢ARIN you FINANCIAL REVIEW The charity relies upon fundraising, donations, legacies, and contracts with Health, Social Services, Primary Care Network and Teignbridge CVS for our linkworkers, and grant funding. We are exlremely grateful for the financial support of those within the community who recognise the value of what we do and the positive impact on our clients. Totnes Caring relies on legacies and fundraising for ils long-lerm financial sustainability and, therefore the trustees wish to encourage supporters lo remember Totnes Caring in their wills. Home Help Service We received fee income of £162,302 and spent £166,180. The trustees, intention is that this service is self- funding.11 remains the only service that is paid for and il should cover the cost of employing Ihe home help slaff and the co-ordinator. Volunteer Drivers We reimburse our volunteers al 45p per mile. Expenditure by way of volunteer drivers, reimbursements was £8,505 and the total cost of running the mini-bus and wheelchair-accessible vehicle was £6,182. Donations received for transport were £11 ,647, leaving a deficit of £3,040. Not all volunteer drivers claim their mileage. 50150 Club Our Income was £2,859 and prizes were £1,135, leaving a contribution of £1,724. Friends of Totnes Caring Our 32 Friends of Totnes Caring donated an amazing £5,740 and in most cases we are also able to claim back gift aid. This regular income enables the charity to better plan for the future. Naturally the trustees would like to continue to grow the number of Friends. Fundraising We received an income of £1,545 and expenditure of £413. Our sincere thanks to everyone involved who give up their lime lo raise valuable, much needed, funds. Some of the highlights were our Quiz Night, Junior Bake Off & Little Mermaid Cinema event where our Patron Art Malek was in attendance. We receive income from clients who remember us at their funerals and ask for retiring collections lo be made to us. Our thanks and fond memories go to the following who left us money in this way during the last year.. Marie Anderson James 'Paul' Anning Helen Barbera Clifford Berdinner Neil Burgess Chris Hundy Christine Chattaway Geoffrey Coish Nigel Furdon Ray Green Sara Hatch Doris Lowe Henry Michael Smith Majorie Nicholson Marjorie Perks Peggy Rendle Barbara Winsor

Totnes Caring Limited Trustees Annual Report Year Ended 31 March 2024 TNES ¢ARIN you Our thanks and fond memories go to the three people who left us legacies this year.. Janet Griffiths John Hutchinson Patricia Wilson We continue to rely upon donations to support our activities. Our sincere thanks go to the following who have supported us in this way in the past year.. Ashsprington & Tuckenhay Parish Boyce Hatten Church of Littlehempslon Devonly Voices Choir Holy Royal Arch Chapter No710 National Fund Seamoor Lotto T.A.O.D.S Seamoor Lotto Tolnes, Dartington & Meadowbrook F.C Tolnes & District Show Tolnes 1 Ok Tolnes Municipal Charities Teignbridge Trotters Tolnes W.1 Shops in Totnes who have our Collection Boxes and lo all private donations. In addition, we received restricted grants from the following to support specific aspects of our work:_ The Masonic Charitable Foundation - to support our dementia services Edward Gostling Foundation to support our dementia service in running Carer groups and Living with Loss group. Elmgrant Trust towards Music to my Ears project. Totnes Town Council for our community transport coordination. Devon Community Foundation {DCFIThrive with Five Mobilise Fund for transport. Grocers Charily to support Pop up Cafe Paige Adams Trust to provide lunch clubs. Totnes Town Council lo provide lunch clubs. Independent Age grant for Citizen Advice to work in close partnership with 5 caring organisations in the Wellbeing Partnership. Lottery Reaching Communities to support our Projects in the community. South Devon Primary Care Network (PCN) for a Social Prescribers and our Health and Wellbeing Coach to cover the five GP practices in the PCN. Teignbridge CVS for Wellbeing, Dementia, Home from Hospilal Caring Town National Lottery- development support for Caring Town's work though a Reaching Communities Partnership grant. 12

Totnes Caring Limited Trustees Annual Report Year Ended 31 March 2024 NES ¢ARIN you Tight control of cost has continued with our biggest outlay being the staff cost. This expenditure is an essential part of running the charity and without our office staff and their commitment we would not be able to run our services. Reserves Policy The trustees examined the charity's requirements and determined that the minimum reserve should be three months running costs. Any shortfall below this level would precipitate a formal review by the finance committee and subsequently by the board. The balance held in the reserves fund al 31 March 2024 is equal to the target figure. Signed on behalf of the Trustees C fnvfrnLJ Holly Parsons Chair of Trustees 13

Totnes Caring Limited Independent Examiners Report Year Ended 31 March 2024 I report on the accounts of the company for the year ended 31 March 2024, which are set out on pages 15to25. Responsibilities and basis of report As the trustees of the Charity (and also its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 ('the 2006 Acl,). Having satisfied myself that the accounts of the Company are not required lo be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of your charily's accounts as carried out under section 145 of the Charities Act 2011 ('the 2011 Act,). In carrying out my examination I have followed the Directions given by the Charity Commission under section 14515) (b) of the 2011 Act. Independent examlner's statement Since the company's gross income exceeded £250,000 your examiner musl be a member of a body listed in section 145 of the 2011 Act. I confirm that l am qualified to undertake the examination because l am a member of the Associalion of Chartered Certified Accountants, which is one of the listed bodies. I have completed my examination. I confirm that no matters have Come to my attention in connection with the examination giving me cause to believe.. accounting records were not kept in respect of the Company as required by section 386 of the 2006 Act., or the accounts do not accord with those records., or the accounts do not comply with the accounting requirements of section 396 of the 2006 Act other than any requirement that the accounts give a 'true and fair view which is not a matter considered as part of an independenl examination., or the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities lapplicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)]. I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached. Sharon Austen FCCA FRANCIS CLARK LLP Sigma House Oak View Close Edginswell Park Torquay TQ2 7FF . 2024 14

Totnes Caring Limited

Statement of Financial Activities

(Incorporating Income and Expenditure Account)

Year Ended 31 March 2024

ear Ended 31 March 2024
Total Funds Total Funds
Notes Unrestricted Restricted 2024 2023
£ £ £ £
Income from:
Donations and legacies 3 157,145 24,676 181,821 385,694
Charitable activities 4 181,528 216,456 397,984 438,446
Other trading activities 5 4,404 - 4,404 6,924
Investments 6 9,530 - 9,530 2,921
------------------------------- -------------------------------- -------------------------------- --------------------------------
Total 352,607 241,132 593,739 833,985
-------------------------------- -------------------------------- -------------------------------- --------------------------------
Expenditure on:
Raising funds 7 1,548 - 1,548 3,929
Charitable activities 8 394,726 209,935 604,661 631,868
-------------------------------- -------------------------------- -------------------------------- --------------------------------
Total 396,274 209,935 606,209 635,797
-------------------------------- -------------------------------- -------------------------------- --------------------------------
Net income/(expenditure) before (43,667) 31,197 (12,470) 198,188
transfers
Transfers between funds 29,337 (29,337) - -
-------------------------------- -------------------------------- -------------------------------- --------------------------------
Net movements in funds (14,330) 1,860 (12,470) 198,188
Reconciliation of funds
Total funds brought forward 469,138 50,891 520,029 321,841
-------------------------------- -------------------------------- -------------------------------- --------------------------------
Total funds carried forward 454,808
--------------------------------
52,751
--------------------------------
507,559
--------------------------------
520,029
--------------------------------

All of the above amounts relate to continuing activities.

The notes on pages 18 to 25 form part of these financial statements.

15

Totnes Caring Limited Balance Sheet 31 March 2024 2024 2023 Note Flxed assets Tangible assets 27,510 40,309 Current assets Debtors Cash at bank and in hand 122,413 374,794 220,657 287,717 497,207 508,374 Creditors: Amounts falllng due wlthln one year 13 (17,158) (28,654) Net current assets 480,049 479,720 Net assets 507,559 520,029 Funds Reslricled funds Designated funds General funds 14 15 15 52,751 371,543 83,265 50,891 469.138 Total funds 507,559 520,029 For the year in question, the charitable company was entitled lo exemption from an audit under section 477 of the Companies Act 2006. The members have not required the charilable company to oblain an audit of ils accounts for Ihe year in question in accordance with section 476 of the Act. The trusteesldirectors acknowledge their responsibilities for complying with the requlrements of the Companies Act 2006 with respect to accounting records and the preparation of accounts. These financial statements have been prepared in accordance with the special provisions for small companies under Part 15 of the Companies Act 2006. These financial statements were approved and signed by the members of the board on t 2024 M c ()4L4 Mrs Holly Parsons Trustee Company Registration Number.. 05602581 The notes on pages 18 to 25 form part of these financial statements. 16

Totnes Caring Limited Statement of Cash Flows Year Ended 31 March 2024 2024 2023 Cash flows from operatlng actlvitles: Net Cash provided byllused In) operating activities 89,377 32,335 Cash flows used In Investlng activltl8S: Purchase of property and equipment (2,300> Net cash used in Investing activities (2,300) Change In cash and cash equlvalents in the reportlng period 87,077 32,335 Cash and cash equlvalents at the beglnnlng of the reporting period 287,717 255,382 Cash and cash equlvalents at end of reportlng perlod 374,794 287,717 (i) Reconclllatlon of net {expendlture)lincome to net cash flow from operatlng actlvltles 2024 2023 Net Incomel {expendlture for the reportlng perlod {as per tha statement of financial activities) <12,470) 198,188 Adjustments for: Depreciation charges Decrease l {Increase) in debtors (Decrease}l increase in creditors 15,099 15,413 98,244 {201,536} (11,496> 20,270 Net cash provided byl (used inl operating activities 89,377 32,335 The notes on pages 18 to 25 form part of these financial Statements.

Totnes Caring Limited Notes to the Financial Statements Year Ended 31 March 2024 Accounting policies Basis of accounting The principal accounting policies adopted, judgements and key sources of estimation uncertainty in the preparation of the financial statements are as follows: Basis of preparation The financial statements have been prepared in accordance with Accounting and Reporting by Charities.. Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102} {effective 1 January 2019} - (Charities SORP IFRS 102)}, the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS 102) and the Companies Act 2006. Tolnes Caring Limited meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy notes. The trustees consider that there are no material uncertainties about the Charily's ability to continue as a going concern. b) Tangible Fixed Assets Tangible fixed assets are included at cost. They are depreciated so as to write off their cost over their estimated remaining useful lives on the following basis.. Minibus Equipment 20 % Istraight line) 15 % Islraight line) In the case of the leasehold improvements, the depreciation Charge follows the decrease in the compensation payments for the capital expenditure that would be due to the charity in the event that the landlord exercises its right under the break clause. Income Income is recognised when the charity has entitlement to funds, any performance conditions attached to the items of income have been met, it is probable that the income will be received and the amount can be measured reliably. Legacies are recognised when the charity is advised by the personal representatives of an estate that probate has been granted, that payment is probable and the amount can be quantified with reasonable certainly. d) Expenditure Expenditure is recognised once there is a legal or constructive obligation committing the charity lo that expenditure, it is probable that settlement will be required and the amount of the obligation can be measured reliably. Expenditure includes irrecoverable VAT and is classified under the following activity headings.. Costs of raising funds comprise the costs of fundraising activities. Expenditure on charitable activities includes the costs of providing services and include all support and governance costs. 18

Totnes Caring Limited Notes to the Financial Statements Year Ended 31 March 2024 Accounting pollcies {continued) Fund Accountlng (a) Restricted funds - these are funds that are subject to specific trusts that must be applied for specific purposes. Further details are included in Note 14. (b) The Trustees have designated certain funds for particular purposes and further details of these designations are included in Note 15. Icl Other funds held by the charity are unrestricted general funds - these are funds that can be used in accordance with the charitable objects al the discretion of the Trustees. Flnanclal Instruments The charity only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured al their setllemenl value. g) Pension ¢ost8 The Association participated in a defined contribution pension scheme. Contributions are charged to the Statement of Activities in the year in which they are paid. Legal status of the charlty The charity is a company limited by guarantee and has no share capital. DonatSons and legacles 2024 2023 Donations Silting service Legacies 66,571 60,349 330 325,015 115,250 181,821 385,694 Donations and legacies comprise £24,676 (2023: £22,505) restricted income and £157,145 12023.. £363,189) unrestricted income. 19

Totnes Caring Limited Notes to the Financial Statements Year Ended 31 March 2024 Income from charitable activities 2024 2023 Home Help Service Lunch Clubs Pop up Café & Music Live now Drivers boxes and minibus Other grants Projects Social Prescribing & Wellbeing Dementia 162,302 12,480 2,055 13,647 6,486 49,164 146,850 5,000 159,284 32,108 15,383 17,433 47,448 161,790 5,000 397,984 438,446 Income from charitable activities comprise £216,45612023: £231,214) restricted income and £181,528 (2023: £207,232) unrestricted income. Other trading actlvltles 2024 2023 Fundraising events 50150 Club 1,545 2,859 4,246 2,678 4,404 6,924 All income for both 2024 and 2023 related lo unrestricted funds. Investment Income 2024 2023 Bank interest receivable 9,530 2,g21 All income for both 2024 and 2023 related to unrestricted funds. Costs of raising funds 2024 2023 Costs of fundraising events 50150 Club prizes 413 1,135 2,354 1,575 1,548 3,929 All expendilure for both 2024 and 2023 related to unrestricted funds. 20

Costs of charltable activities Unrestricted Restricted 2024 2023 Home Help wages and expenses Reimbursement of Volunteer drivers, expenses Lunch Clubs Pop up Café & Room Hire New Directions Funding Projects Dementia support including wages Craft classes including wages Sitting Service Caring Town Ltd Restricted Funds Social Prescribing & Wellbeing Coordinator and administration wages & expenses Minibus costs WAV costs Cooking Class- Project Equipment maintenance and IT Other office costs Depreciation Governance cosls Payments made lo independent examiner examination other 166,180 8,505 475 5,790 326 305 9,270 517 166,180 8,505 475 5,790 326 20,305 37,546 517 172,226 10,897 49,837 123 19,205 24,223 10,073 6,863 14,748 118,570 132,256 2,942 1,594 1,350 15,165 27,701 15,413 20,000 28,276 16,750 7,453 123,545 30,661 24,203 123,545 156,766 3,943 2,239 1,125 6,757 22,612 15,099 126,105 3,943 2,239 1,12S 6,757 22,612 15,099 1,000 7,728 1,000 7,728 1,000 7,682 394,726 209,935 604,661 631,868 Costs of charitable activities comprise £209,935 (2023: £200,580) restricted costs and £394.726 (2023.. £431,288) unrestricted costs. 21

Staff costs 2024 2023 Gross wages Employers Nl Defined benefit pension contributions 460,039 24,091 7,523 448,284 28,857 7,113 491,653 484,254 Average number 31 26 No employees received employee benefits of more than £60,000. The key management personnel of the charity comprise the Trustees and Chief Officer. The total employee benefits of the key personnel were £42,743 {2023'. £41,829). 10. Trustees expenses No trustees have received any remuneration or reimbursed expenses. The charity's insurance policy includes Iruslee indemnity insurance. The charity paid trustee indemnity insurance of £629 in the prior year. Some of the trustees also act as volunteer drivers and have received reimbursement of their motor expenses on the same terms as non-trustee volunteer drivers. 11. Tanglble Flxed Assets Leasehold Improvements Mini Bus and WAV Equlpment Total Cost Balance at 31 March 2023 Additions at cost 107,231 49,760 36,750 2,300 193,741 2,300 Balance at 31 March 2024 107,231 49,760 39,050 196,041 D•preclatlon Balance at 31 March 2023 Charge for the year Balance at 31 March 2024 95,477 4,500 27,761 7,333 30,194 3,266 153,432 15,099 99,977 35,094 33,460 168,S31 Net Book Value Balance at 31 March 2024 7,254 14,666 5,590 27,510 Balance al 31 March 2023 11.754 21,999 6,556 40,309 12. Debtors 2024 2023 Trade debtors Prepayments and accrued income 7,233 115,180 13,468 207,189 122,413 220,657 22

13. Creditors: Amounts falling due within one year 2024 2023 Trade creditors Accruals and payments on account Deferred income 8.945 8,213 5,878 15,276 7,500 17,158 28,654 14. RestrScted funds - current year Balance at 31 March 2023 Balance at 31 March 2024 Income Expendlturo Transfèrs Dementia Office move I IT Social Prescribing & Wellbeing Music to my Ears Transport Fund Projects - Art, Lunch Club, Cooking Class, Events & Cafe RUKBA Cost of Living grants 5,000 4,650 31,907 28,276 {28,2761 5,000 4,650 25,709 1,400 146,684 1,400 5,786 38,986 1123,545) (29,337) 1.667 7.867 {7,453) (30,661) 15,992 20,000 (20,000) (209,9351 {29,337) 50,891 241.132 52,751 Restrlct6d funds - prevlous year Balance at 31 March 2022 Balance at 31 March 2023 Income Expondltura Transf•r8 Dementia Office move I IT Social Prescribing & Wellbeing Silting Service Transport Fund Projects Art, Lunch Club, Cooking Class, Events & Cafe 27,505 (22,505) 5,000 4,650 31,907 4,650 20,500 3,113 161,790 (118,570) {31,813) (3,113) (13,024) (43,368) 14,691 49,733 1,667 7,667 1,302 29,565 253.719 {200,580) (31.813) 50,891 Restricted Funds Dementia- funds received to provide services to clients with dementia and their family carers. Office move I IT - grant funding to support the costs of office improvements, including IT upgrades. Social Prescribing- includes funds received from South Devon Primary Care Network (PCN) for social prescribers and our health and wellbeing coach to cover the five GP practices in the PCN. A transfer has been made to unrestricled funds in respect of the contribution to core costs included in the funding. Transport Fund - funds provided for the support of transport services. 23

Projects Art, lunch Club, Cooking Class, Events and Café - funds received to assist with the running of various clubs and social events. Link Workers120231- funds received to provide wellbeing link worker services Sitting service {2023) - funds received towards the cost of the sitting service. National Lottery Stepping Stones (2023) - a grant for group activities to reduce isolation. National Lottery Lunch Club (2023) The National Lottery's Awards for All supported our lunch club. Hospital Discharge (2023)- funds received to support clients on hospital discharge. Music to my Ears - working with clients with dementia RUKBA Cost of Living Grants- working with Citizens Advice providing financial support to Totnes Caring clients 15. Unrestricted funds- current year Balance at 1 Aprll 2023 Balance at 31 March 2024 Income Expendlture Transfers Designated Funds Reserves Policy Fund Working Space & Future Development IT Upgrade 228,329 200,000 (76,7771 151,552 191,981 (8,019) 500 500 428,829 (8,019) (76,777) 344,033 Fixed Asset Fund 40,309 {15,0991 2,300 27,510 Total Deslgnated funds 469,138 (23,118) (74,477) 371,543 General fund 352,607 (373,156) 103,814 83,265 469,138 352,607 {396,274) 29,337 454,808 24

Unrestricted funds – previous year

Balance at Balance at
1 April 31 March
2022 Income Expenditure Transfers 2023
£ £ £ £ £
Designated Funds
Reserves Policy Fund 236,054 - - (7,725) 228,329
Working Space & Future - 200,000 - - 200,000
Development
IT Upgrade 500 - - - 500
--------------------- --------------------- ----------------------- -------------------- ----------------
236,554 200,000 - (7,725) 428,829
Fixed Asset Fund 55,722 - (15,413) - 40,309
--------------------- ------------------- ------------------------ ------------------- ------------------
Total Designated funds 292,276 200,000 (15,413) (7,725) 469,138
General fund - 380,266 (419,804) 39,538 -
---------------------- -------------------- ------------------------ -------------------- -------------------
292,276 580,266 (435,217) 31,813 469,138
============== ============== ================ ============== ============
Designated Funds

All of the designated funds are represented by net current assets.

The Reserves Policy Fund represents the reserves that the trustees have determined in line with the charity’s policy.

The Working Space & Future Development Fund relates to monies set aside for contributions to the office move, lease and any future developments.

The Fixed Asset Fund relates to the charity’s assets that are represented by the tangible fixed assets used for charitable purposes and are therefore not available to spend.

16. Control and Related Party Transactions

17. Post Balance Sheet Events

The Charity signed a 14 year lease agreement (with a six month notice period) post year end for new office space.

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