TOTNES CARING
Hèlping The Community
Totnes Caring Limited
Annual Report and Financial Statement
Year Ending 31st March 2024
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Totnes Carlng
Totnes Community Hospital
Coronation Road
Totnes
Devon
TQ9 5GH
01803 865684
Registered Charity No.1112436

Totnes Caring Limited
Contents
Year Ended 31 March 2024
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Contents
Page Number
Reference and administrative details
Chair's Introduction
Trustees. annual report
5-13
Independent examiner's report to the
trustees
14
Statement of financial activities
15
Balance sheet
16
Statement of Cash Flows
Notes lo the financial slalements
18-25

Totnes Caring Limited
Reference and administrative details
Year Ended 31 March 2024
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Trustees: Holly Parsons (Chair)
Stephen Teague {Treasurer)
Dr James Cooper
Dr. Richard Hawker
Jane Seymour
Janice Courtenay
Julie Foster (resigned 29 November 2023)
Debra Westlake
Peter Osborne
lan Franklin
Company Secretary and Chief Officer: Claire Hill
COMMITTEES:
Finance and Strategic:
Holly Parsons (Chair Strategic)
Stephen Teague (Chair Finance)
Peter Osborne
Jane Seymour
Julie Foster (resigned 29 November 20231
Social Prescribing and Wellbeing..
Debra Wesllake (Chairl
Communications & Fundraising..
lan Franklin (Chair)

Charity Name..
Totnes Caring Limited
Registered Office:
The Loft
Totnes Community Hospltal
Coronation Road
Totnes, Devon
TQ9 5GH
Telephone Number..
01803 865684
E mail..
info@totnescaring.org.uk
Website
www.totnescaring.org.uk
Company Number..
5602581
Charity Number:
1112436
8ankers'.
Lloyds Bank
15 Blackheath Village
Blackhealh
London
SE3 9LH
Independent Examiner..
Sharon Austen FCCA
Francis Clark LLP
Sigma House
Oak View Close
Edginswell Park
Torquay
TQ2 7FF

Totnes Caring Limited
Chair's Introduction
Year Ended 31 March 2024
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CHAIR'S INTRODUCTION:
This year's report reflects again the incredible work that Totnes Caring is doing in our local area, servicing our clients,
needs and supporting people lo live as independently as possible by connecting them to their communities and
increasing their health and wellbeing.
We have seen an increase in demand for our services this year, set againsl a tough economic backdrop, which has
been challenging for the entire charity sector. Funding is scarce, pressure on household income has impacted
donations and people have less available lime to volunteer. Whilst Tolnes Caring has seen and suffered from all
these challenges, the outlook for the charity has been well preserved, largely through generous legacy donations
from clients who have been so positively impacted by our services during their lives. However, we cannot rest on
our laurels. Future proofing the success of Totnes Caring is al the top of the agenda, and everyone associated with
the charity is committed to doing so.
The Chair's Slatement is my opportunity to say thank you to the staff, volunteers and trustees whose generosity and
spirit enables Tolnes Caring to continue lo support so many individuals and families across our community. The
success of the charity is down lo a wonderful team effort, and we recognise and appreciate every hour that is
committed to this success.
We look forward to another exciting year and welcome your support in continuing the charity's great work

Totnes Caring Limited
Trustees Annual Report
Year Ended 31 March 2024
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The trustees have pleasure in presenting their report and the financial statements of the charitable company for the
year ended 31 March 2024.
STRUCTURE, GOVERANCE AND MANAGEMENT
Governing Document
The charity is a company limited by guarantee that is governed by its Memorandum and Articles of Association.
Directors and Trustees
The directors of the charitable company (the charity) afe its trustees for the purpose of charity law.
The trustees who served the charitable company during the period are detailed on page 2
Recruitment and AppoSntment of Management Commlttee
The directors of the company are also charity trustees for the purposes of charity law and under the company's
Articles are known as trustees.
All trustees give their lime voluntarily and receive no benefits from the charily. No expenses were claimed by the
trustees except as detailed in note 10 to the accounts. We continue lo be very grateful for their dedication,
enthusiasm and commitment, which help the smooth running of the charity.
In an effort to maintain this broad skill mix, trustees are requested to provide a list of their skills (and update these
each year) and in the event of particular skills being lost, due lo retirements or resignations. individuals are
approached to offer themselves for election as a trustee.
Trustees Responslbllitles
The trustees are responsible for preparing the annual report and the financial statements in accordance wilh
applicable law and regulations.
Company law requires the trustees to prepare financial statements for each financial year. Under that law the
directors have elected to prepare the financial statements in accordance with United Kingdom Generally Accepted
Accounting Practice (United Kingdom Accounting Standards and applicable lawl. Under company law the Iruslees
must not approve the financial statements unless they are satisfied that they give a true and fair view of the stale of
affairs of the charitable company and the net incoffle or expenditure of the charitable company for that period.
In preparing these financial stalements, the trustees are requ ired lo..
Select suitable accounting policies and then apply them consistently;
Make judgements and estimates that are reasonable and prudent
Prepare the financial statements on the going concern basis unless il is inappropriate to presume that the
charity will continue in business.
The trustees are responsible for maintaining proper accounting records which disclose with reasonable accuracy at
any time the financial position of the charity and enables them to ensure that the financial statements comply with
the Companies Act 2006. The trustees are also responsible for safeguarding the assets of the charity and hence
for taking reasonable steps for the prevention and detection of fraud and other irregularities.
Small Company Charity Provislons
This report has been prepared in accordance with Accounting and Reporting by Charities.. Statement of
Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting
Standard applicable in the UK and Republic of Ireland (FRS 102) {effeclive 1 January 2019)- {Charities SORP
(FRS 102)) and in accordance with the special provisions for small companies under Part 15 of the Companies Act
2006.

Totnes Caring Limited
Trustees Annual Report
Year Ended 31 March 2024
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OBJECTIVES, ACTIVITIES AND PUBLIC BENEFIT
Purposes and Alms
Our charity's purposes as set out in the objects contained in the company's memorandum of association are to:_
Promote any charitable purpose for the benefit of persons in need residing in Totnes and the surrounding area, in
particular for the relief of the elderly and sick.
11 aims to support people lo live as independently as possible, connecting to their community, to increase their
health and wellbeing. We do this by delivering group activities, bringing people together, and by providing practical
support, information and advice to individuals.
The focus of our work
Our main objectives for the year continued to be the provision of support to vulnerable. mainly older, people. All our
charitable activities focus on providing this support and are undertaken to further our charitable purposes for the
public benefit. We have taken due regard of the public benefit guidance published by the Charity Commission.
Who used and benefltted from our servlces?
Our geographical spread covers South Dartmoor and Tolnes PCN patch of five GP surgeries in Tolnes, South
Brent, Ashburton and Buckfastleigh. Our services have different referral routes but we get many referrals from the
GPS, nurses and social workers as well from family members and self-referrals.
While most of our clients are over 70 years old. our social prescribers Work with people over 18 years old.
Staff and volunteers:
We could not deliver many of our services without our wonderful volunteers. They truly are the heart of Totnes
Caring. We currently have 31 members of staff and 107 active volunteers. So. as you can see we have over three
times as many volunleers as staff enabling Totnes Caring to support the most vulnerable in our community. All the
diverse and complex work of the charity could not be done without the employment of some staff, we have 31
members staff who equate to 19 full time equivalent hours.

Totnes Caring Limited
Trustees Annual Report
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A year in numbers..
Home Help
Transport
8478
5589
1441 drives
to health
appointments and 4648
drives to social events
by our
volunteer drivers
8478 hours of home
help support for
88 clients
Older People
Services in the
Community
Dementia and
family carers
Wellbeing
Connections
237
797
208
50 memory cafés were
Held, 35 carers
Groups and 2 events.
165 carers
were supported with
information and advice.
797 people were
supported and given
information and
advice by our
wellbeing and link
workers
We held 208 group
activities
including, lunch clubs,
art groups, new
directions and events.
Our outcomes are:
Enabling people to get to appointments and activities
Reducing isolation, loneliness and promoting good mental health
Helping people to increase their health and wellbeing
Supporting people to live in their homes for as long as possible
Enabllng people to get to appointments and actlvities
Totnes Caring works hard lo ensure that our vulnerable clients, most of who have restricted mobility, are supported
to slay as healthy and happy as possible and an important element of this is that they get safely to their essential
health appointments and activities that benefit their wellbeing.
Our volunteer drivers, who use their own cars, the Totnes Caring mini-bus or our wheelchair accessible vehicle,
transport clients lo a wide range of appointments and clients really appreciate the kindness and care taken by these
volunteers at what can be a very anxious time.
The need for this service is particularly high currently and expected to remain so for the foreseeable future, because
of the backlog of appointments built up during the pandemic.. now Ihal the NHS is trying to schedule as many
appointments as possible, our transport services have never been so busy.

Totnes Caring Limited
Trustees Annual Report
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We also transport clients to the social activities that help lo keep them well and socially connected. Most of the clients
who enjoy these activities would not be able to attend if we did not provide transport. These activities include our
weekly lunch clubs and memory cafe, our art group and pop-up café, as well as regular events.
Totnes Caring currently has 47 volunteer drivers, who over the last year have transported clients to a total of 5,589
health and social appointments.
Comments from clients..
> Totnes Caring and 'drivers' Thanks for all your care - I really can't thank you enough
> From a client's daughter'Brian the WAV driver was absolutely brilliant,
'1 don't know what I would do without you,
Case study..
X is fragile and easily confused. She had forgotten she had made a booking when we call lo confirm her transport.
We rang the hospital lo confirm the appointment details were correct and our volunteer driver picked her up and
brought her home from her appointment. Our driver supported her into their car and reassured her when she got
confused. If we had not contacted her and the hospital she would have missed a vital medical appointment.
Reduclng Isolatlon, lonellness and promotlng good mental health
Totnes Caring group activities reduce loneliness and isolation by bringing clients together to socialise, gain
friendships and increase their wellbeing, as well as providing opportunities lo give information and support to
vulnerable people.
Our older people activities include lunch club, arl group, intergenerational work with Totnes schools, pop-up café
and various events throughout the year. Events throughout this year were two Live Music Now concerts, two Theatre
Company workshops, Three Sound Arl Radio events, two events at KEVICC secondary school. We started a new
activity in partnership with Grove School, where our older clients have a coffee morning with pupils. The majority of
clients who attend our older people activities express that they would not be able to leave their house and meet
others without the support of Tolnes Caring and our volunteers.
Our dementia activities include Memory Café, Carers Groups, Living with Loss, Cinema Club and events throughout
the year such as a trip on South Devon Railway. Carers and clients of our dementia activities express that they would
be isolated and lonely without these groups and would probably be suffering in isolation not knowing where to turn.
Comments from Clients..
Mum has asked me to write to you to express a big thank you for the lunch on Thursday. She said it was
marvellous lo eat together again. She very much appreciates all the hard work that you and your colleagues pul in
to make the lunch happen. She is already looking forward lo next Thursday.
Feedback from daughter of new client who came to lunch for first time,: He loved it - it put a spring in his step.
Great lunch and lovely men lo talk to. The young boy who was there was also delightful.
Feedback about the Live Music Now concert from a carer "I have never seen him so alive as he was after the
concert. He was ecstatic. He loves jazz. I can't thank you enough for organising it and can't express how much he
loved it.

Totnes Caring Limited
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Case study:
Ms A's family contacted us about their mother who seemed lo be growing more confused. They did not know how
dementia was diagnosed, or what support was available. When we visited Ms A, she appeared confused. I told her
about the memory café, and she told me she was coming each week, though she had never been before. I spoke
with Ms A's family and explained the process for seeking a diagnosis, bul they were unsure of the benefits of this
process for their 94-year-old mother, which l agreed with. I told them that she appeared confused to me. They said
she was nol going out much and they would like her to attend memory café. We offered her transport which she
declined because she says she drives there. Her family confirmed she still drives short distances. l explained the
DVLA position on driving and dementia. Ms A did not come to memory café the following week, so we then began
phoning her to remind her. The first lime she came in her car, and the next lime she walked, but was loo tired to
walk home in the heat, 50 our minibus took her. She was happy with thi5 arrangement and now the minibus picks
her up weekly. Ms A's family are more informed about dementia and are happy that her mother is going out to
memory café each week. They know there is somewhere they can go if they have further queries. Ms A mel old
friends at the memory café and is enjoying coming. The use of our transport Is also keeping her car off the road.
Ms A is less socially isolated than previously, and we now have regular contact with her.
HelpSng peoplo to increase their health and wellbeing
Many things can affect someone's health and wellbeing from feeling isolated and lonely. to work, money. housing
problems lo managing different long term health conditions.
Their doctor isn't the only person that can help someone get better. There are other things that can do lo improve
their health and wellbeing, and sometimes they just need a bil of help to work out what they are. This is where our
Social Prescribers, Wellbeing and Dementia Coordinator help. They will listen, help people identify what is important
to them and what help they need. They will then create a plan lo help people reach their goals and support them lo
work through it.
Referrals can come from GPS lo our Social Prescribers, Social Care Teams, Mental Health teams, families or from
other Totnes Caring teams. They work with clients on an individual basis and have supported 962 clients this year.
Client feedback..
'1 have been in contact with mental health services for over 20 years and Totnes Caring has done more to help
me than they have ever been able to do. l am very grateful,.
'we are very fortunate to have Totnes Caring. What on earth would we do without you?,
Case Study..
Mrs P was referred to Tolnes Caring via her GP. Mrs P had recently lost her husband and had also recently had a
stroke. Mrs P was described as not having any support and not coping. At the first appointment it was clear that
Mrs P was very deeply grieving. She said her husband and she had done everything together and they didn't really
need anyone else. At this lime Mrs P didn't want lo attend any bereavement support groups but was willing to be
forwarded some names of books, podcasts and videos about what happens when someone you loved dies and the
bereavement process.
Mrs P also had concerns about the cost of heating her house. We talked about the possibility of obtaining Attendance
Allowance and we made a Citizen Advice referral so she would be supported with the application process. We also
talked aboul health and the Strength and Balance classes {as Mrs P was very wobbly on her feel and nervous about
going out because of this). Mrs P doesn't drive and so this leaves her quite isolated it's one of the reasons why
walking is so important lo her. We contacted her GP who made a referral for these classes.

Totnes Caring Limited
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Mrs P felt she could cope with the housework bul had a hospital appointment in Paignlon and didn't know how to get
there so we organised transport through our Volunteer Transport Service which she said was such a reliefl
Mrs P supported by Totnes Caring and CAB has gained the lower level of Attendance Allowance which she is using
to get Home Help support with general cleaning and washing and going out lo a weekly fitness class.
Supporting people to live in their homes for as long as possible
Our Home Help service helps older people living in Totnes and the surrounding areas to live independently at home
for as long as possible. We help people with household tasks and other domestic needs, such as cleaning, laundry,
ironing, shopping, form filling and correspondence. For many clients this is their only regular interaction with
someone so our home helps become a support and comfort for them. We are often able to identify when someone
is getting unwell or needs extra support due to the relationship between our home helps and clients.
This year we have worked with 88 clients and provide over 8478 hours of home help support a week. Many of those
clients have our home helps visit more than twice a week depending on their needs.
We also provide a volunteer shopping service for individuals who are unable to go lo the supermarket or order
onlineltelephone delivery. Volunteers go to the shop and buy a shopping list that the client requests, they then
deliver the shopping to their home. We provided 530 shops over the year.
Client feedback..
Email from a family member "I really appreciate your sympathy and kindness. You are showing the best that
human beings can offer."
From a family member'Thank you for your wonderful help for my Dad. You have made him feel so comfortable
and he is choosy about people coming over! Thank you.
Case Study..
Mr Y was being supported by one of our Home Helps who was very concerned about his presentation and how
unwell he appeared to be while she was there, wilh confusion and very poor recall. She noted that he had been due
to go to the GP surgery for an appointment at the start of the week but hadn't made it as he said he had got lost. She
also observed he had not picked up medication and knew that he was meant to take insulin. She rang an ambulance,
and he was taken to the acute medical unit, where he remained for a couple of days before coming home.
Partnerships:
Alongside our strong relationship with primary and statutory services Totnes Caring has long term and strong
partnerships with other local organisations these include..
Food in Community who deliver the food for our pop up café and men's cookery.
Live Music Now who deliver music concerts to our clients.
Citizen Advice South Hams who we fund a dedicated worker who will visit our clients in their home for benefits
and finance advice.
Caring Town who we work with responding to Totnes Cost of Living Crisis, and who fund us to deliver support
to older people in Tolnes.
Wellbeing partnership which is a partnership between Totnes Caring, Dartmouth Caring, Moorcare, Kingscare
and Volunteering in Health.
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Totnes Caring Limited
Trustees Annual Report
Year Ended 31 March 2024
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FINANCIAL REVIEW
The charity relies upon fundraising, donations, legacies, and contracts with Health, Social Services, Primary Care
Network and Teignbridge CVS for our linkworkers, and grant funding.
We are exlremely grateful for the financial support of those within the community who recognise the value of what
we do and the positive impact on our clients. Totnes Caring relies on legacies and fundraising for ils long-lerm
financial sustainability and, therefore the trustees wish to encourage supporters lo remember Totnes Caring in their
wills.
Home Help Service
We received fee income of £162,302 and spent £166,180. The trustees, intention is that this service is self-
funding.11 remains the only service that is paid for and il should cover the cost of employing Ihe home help slaff
and the co-ordinator.
Volunteer Drivers
We reimburse our volunteers al 45p per mile. Expenditure by way of volunteer drivers, reimbursements was
£8,505 and the total cost of running the mini-bus and wheelchair-accessible vehicle was £6,182. Donations
received for transport were £11 ,647, leaving a deficit of £3,040. Not all volunteer drivers claim their mileage.
50150 Club
Our Income was £2,859 and prizes were £1,135, leaving a contribution of £1,724.
Friends of Totnes Caring
Our 32 Friends of Totnes Caring donated an amazing £5,740 and in most cases we are also able to claim back
gift aid. This regular income enables the charity to better plan for the future. Naturally the trustees would like to
continue to grow the number of Friends.
Fundraising
We received an income of £1,545 and expenditure of £413. Our sincere thanks to everyone involved who give
up their lime lo raise valuable, much needed, funds. Some of the highlights were our Quiz Night, Junior Bake
Off & Little Mermaid Cinema event where our Patron Art Malek was in attendance.
We receive income from clients who remember us at their funerals and ask for retiring collections lo be made
to us. Our thanks and fond memories go to the following who left us money in this way during the last year..
Marie Anderson
James 'Paul' Anning
Helen Barbera
Clifford Berdinner
Neil Burgess
Chris Hundy
Christine Chattaway
Geoffrey Coish
Nigel Furdon
Ray Green
Sara Hatch
Doris Lowe
Henry Michael Smith
Majorie Nicholson
Marjorie Perks
Peggy Rendle
Barbara Winsor

Totnes Caring Limited
Trustees Annual Report
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Our thanks and fond memories go to the three people who left us legacies this year..
Janet Griffiths
John Hutchinson
Patricia Wilson
We continue to rely upon donations to support our activities. Our sincere thanks go to the following who have
supported us in this way in the past year..
Ashsprington & Tuckenhay Parish
Boyce Hatten
Church of Littlehempslon
Devonly Voices Choir
Holy Royal Arch Chapter No710
National Fund
Seamoor Lotto
T.A.O.D.S
Seamoor Lotto
Tolnes, Dartington & Meadowbrook F.C
Tolnes & District Show
Tolnes 1 Ok
Tolnes Municipal Charities
Teignbridge Trotters
Tolnes W.1
Shops in Totnes who have our Collection Boxes and lo all private donations.
In addition, we received restricted grants from the following to support specific aspects of our work:_
The Masonic Charitable Foundation - to support our dementia services
Edward Gostling Foundation to support our dementia service in running Carer groups and Living with Loss
group.
Elmgrant Trust towards Music to my Ears project.
Totnes Town Council for our community transport coordination.
Devon Community Foundation {DCFIThrive with Five Mobilise Fund for transport.
Grocers Charily to support Pop up Cafe
Paige Adams Trust to provide lunch clubs.
Totnes Town Council lo provide lunch clubs.
Independent Age grant for Citizen Advice to work in close partnership with 5 caring organisations in the
Wellbeing Partnership.
Lottery Reaching Communities to support our Projects in the community.
South Devon Primary Care Network (PCN) for a Social Prescribers and our Health and Wellbeing Coach to
cover the five GP practices in the PCN.
Teignbridge CVS for Wellbeing, Dementia, Home from Hospilal
Caring Town National Lottery- development support for Caring Town's work though a Reaching Communities
Partnership grant.
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Totnes Caring Limited
Trustees Annual Report
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Tight control of cost has continued with our biggest outlay being the staff cost. This expenditure is an essential part
of running the charity and without our office staff and their commitment we would not be able to run our services.
Reserves Policy
The trustees examined the charity's requirements and determined that the minimum reserve should be three
months running costs. Any shortfall below this level would precipitate a formal review by the finance committee and
subsequently by the board.
The balance held in the reserves fund al 31 March 2024 is equal to the target figure.
Signed on behalf of the Trustees
C fnvfrnLJ
Holly Parsons
Chair of Trustees
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Totnes Caring Limited
Independent Examiners Report
Year Ended 31 March 2024
I report on the accounts of the company for the year ended 31 March 2024, which are set out on pages
15to25.
Responsibilities and basis of report
As the trustees of the Charity (and also its directors for the purposes of company law) you are
responsible for the preparation of the accounts in accordance with the requirements of the Companies
Act 2006 ('the 2006 Acl,).
Having satisfied myself that the accounts of the Company are not required lo be audited under Part 16
of the 2006 Act and are eligible for independent examination, I report in respect of my examination of
your charily's accounts as carried out under section 145 of the Charities Act 2011 ('the 2011 Act,). In
carrying out my examination I have followed the Directions given by the Charity Commission under
section 14515) (b) of the 2011 Act.
Independent examlner's statement
Since the company's gross income exceeded £250,000 your examiner musl be a member of a body
listed in section 145 of the 2011 Act. I confirm that l am qualified to undertake the examination because
l am a member of the Associalion of Chartered Certified Accountants, which is one of the listed bodies.
I have completed my examination. I confirm that no matters have Come to my attention in connection
with the examination giving me cause to believe..
accounting records were not kept in respect of the Company as required by section 386 of the
2006 Act., or
the accounts do not accord with those records., or
the accounts do not comply with the accounting requirements of section 396 of the 2006 Act
other than any requirement that the accounts give a 'true and fair view which is not a matter
considered as part of an independenl examination., or
the accounts have not been prepared in accordance with the methods and principles of the
Statement of Recommended Practice for accounting and reporting by charities lapplicable to
charities preparing their accounts in accordance with the Financial Reporting Standard
applicable in the UK and Republic of Ireland (FRS 102)].
I have no concerns and have come across no other matters in connection with the examination to which
attention should be drawn in this report in order to enable a proper understanding of the accounts to be
reached.
Sharon Austen FCCA
FRANCIS CLARK LLP
Sigma House
Oak View Close
Edginswell Park
Torquay
TQ2 7FF
. 2024
14

## **Totnes Caring Limited** 

## Statement of Financial Activities 

## (Incorporating Income and Expenditure Account) 

## Year Ended 31 March 2024 

|ear Ended 31 March 2024||||||
|---|---|---|---|---|---|
|||||**Total Funds Total Funds**||
||**Notes**|**Unrestricted**|**Restricted**|**2024**|**2023**|
|||**£**|**£**|**£**|**£**|
|**Income from:**||||||
|Donations and legacies|3|**157,145**|**24,676**|**181,821**|385,694|
|Charitable activities|4|**181,528**|**216,456**|**397,984**|438,446|
|Other trading activities|5|**4,404**|**-**|**4,404**|6,924|
|Investments|6|**9,530**|**-**|**9,530**|2,921|
|||-------------------------------|--------------------------------|--------------------------------|--------------------------------|
|**Total**||**352,607**|**241,132**|**593,739**|833,985|
|||--------------------------------|--------------------------------|--------------------------------|--------------------------------|
|**Expenditure on:**||||||
|Raising funds|7|**1,548**|**-**|**1,548**|3,929|
|Charitable activities|8|**394,726**|**209,935**|**604,661**|631,868|
|||--------------------------------|--------------------------------|--------------------------------|--------------------------------|
|**Total**||**396,274**|**209,935**|**606,209**|635,797|
|||--------------------------------|--------------------------------|--------------------------------|--------------------------------|
|**Net income/(expenditure) before**||**(43,667)**|**31,197**|**(12,470)**|198,188|
|**transfers**||||||
|**Transfers between funds**||**29,337**|**(29,337)**|**-**|-|
|||--------------------------------|--------------------------------|--------------------------------|--------------------------------|
|**Net movements in funds**||**(14,330)**|**1,860**|**(12,470)**|198,188|
|**Reconciliation of funds**||||||
|Total funds brought forward||**469,138**|**50,891**|**520,029**|321,841|
|||--------------------------------|--------------------------------|--------------------------------|--------------------------------|
|**Total funds carried forward**||**454,808**<br>--------------------------------|**52,751**<br>--------------------------------|**507,559**<br>--------------------------------|520,029<br>--------------------------------|



All of the above amounts relate to continuing activities. 

**The notes on pages 18 to 25 form part of these financial statements.** 

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Totnes Caring Limited
Balance Sheet
31 March 2024
2024
2023
Note
Flxed assets
Tangible assets
27,510
40,309
Current assets
Debtors
Cash at bank and in hand
122,413
374,794
220,657
287,717
497,207
508,374
Creditors: Amounts falllng due wlthln one year
13
(17,158)
(28,654)
Net current assets
480,049
479,720
Net assets
507,559
520,029
Funds
Reslricled funds
Designated funds
General funds
14
15
15
52,751
371,543
83,265
50,891
469.138
Total funds
507,559
520,029
For the year in question, the charitable company was entitled lo exemption from an audit under section
477 of the Companies Act 2006.
The members have not required the charilable company to oblain an audit of ils accounts for Ihe year
in question in accordance with section 476 of the Act.
The trusteesldirectors acknowledge their responsibilities for complying with the requlrements of the
Companies Act 2006 with respect to accounting records and the preparation of accounts.
These financial statements have been prepared in accordance with the special provisions for small
companies under Part 15 of the Companies Act 2006.
These financial statements were approved and signed by the members of the board on t
2024
M c ()4L4
Mrs Holly Parsons
Trustee
Company Registration Number.. 05602581
The notes on pages 18 to 25 form part of these financial statements.
16

Totnes Caring Limited
Statement of Cash Flows
Year Ended 31 March 2024
2024
2023
Cash flows from operatlng actlvitles:
Net Cash provided byllused In) operating activities
89,377
32,335
Cash flows used In Investlng activltl8S:
Purchase of property and equipment
(2,300>
Net cash used in Investing activities
(2,300)
Change In cash and cash equlvalents in the reportlng
period
87,077
32,335
Cash and cash equlvalents at the beglnnlng of the
reporting period
287,717
255,382
Cash and cash equlvalents at end of reportlng perlod
374,794 287,717
(i) Reconclllatlon of net {expendlture)lincome to net cash flow from operatlng actlvltles
2024
2023
Net Incomel {expendlture for the reportlng perlod {as per tha
statement of financial activities)
<12,470)
198,188
Adjustments for:
Depreciation charges
Decrease l {Increase) in debtors
(Decrease}l increase in creditors
15,099
15,413
98,244 {201,536}
(11,496>
20,270
Net cash provided byl (used inl operating activities
89,377
32,335
The notes on pages 18 to 25 form part of these financial Statements.

Totnes Caring Limited
Notes to the Financial Statements
Year Ended 31 March 2024
Accounting policies
Basis of accounting
The principal accounting policies adopted, judgements and key sources of estimation uncertainty
in the preparation of the financial statements are as follows:
Basis of preparation
The financial statements have been prepared in accordance with Accounting and Reporting by
Charities.. Statement of Recommended Practice applicable to charities preparing their accounts
in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland
(FRS 102} {effective 1 January 2019} - (Charities SORP IFRS 102)}, the Financial Reporting
Standard applicable in the UK and Republic of Ireland IFRS 102) and the Companies Act 2006.
Tolnes Caring Limited meets the definition of a public benefit entity under FRS 102. Assets and
liabilities are initially recognised at historical cost or transaction value unless otherwise stated in
the relevant accounting policy notes.
The trustees consider that there are no material uncertainties about the Charily's ability to
continue as a going concern.
b)
Tangible Fixed Assets
Tangible fixed assets are included at cost. They are depreciated so as to write off their cost over
their estimated remaining useful lives on the following basis..
Minibus
Equipment
20 % Istraight line)
15 % Islraight line)
In the case of the leasehold improvements, the depreciation Charge follows the decrease in the
compensation payments for the capital expenditure that would be due to the charity in the event
that the landlord exercises its right under the break clause.
Income
Income is recognised when the charity has entitlement to funds, any performance conditions
attached to the items of income have been met, it is probable that the income will be received
and the amount can be measured reliably.
Legacies are recognised when the charity is advised by the personal representatives of an estate
that probate has been granted, that payment is probable and the amount can be quantified with
reasonable certainly.
d)
Expenditure
Expenditure is recognised once there is a legal or constructive obligation committing the charity
lo that expenditure, it is probable that settlement will be required and the amount of the obligation
can be measured reliably. Expenditure includes irrecoverable VAT and is classified under the
following activity headings..
Costs of raising funds comprise the costs of fundraising activities.
Expenditure on charitable activities includes the costs of providing services and include all
support and governance costs.
18

Totnes Caring Limited
Notes to the Financial Statements
Year Ended 31 March 2024
Accounting pollcies {continued)
Fund Accountlng
(a)
Restricted funds - these are funds that are subject to specific trusts that must
be applied for specific purposes. Further details are included in Note 14.
(b)
The Trustees have designated certain funds for particular purposes and further
details of these designations are included in Note 15.
Icl
Other funds held by the charity are unrestricted general funds - these are funds
that can be used in accordance with the charitable objects al the discretion of the
Trustees.
Flnanclal Instruments
The charity only has financial assets and financial liabilities of a kind that qualify as basic financial
instruments. Basic financial instruments are initially recognised at transaction value and
subsequently measured al their setllemenl value.
g)
Pension ¢ost8
The Association participated in a defined contribution pension scheme. Contributions are
charged to the Statement of Activities in the year in which they are paid.
Legal status of the charlty
The charity is a company limited by guarantee and has no share capital.
DonatSons and legacles
2024
2023
Donations
Silting service
Legacies
66,571
60,349
330
325,015
115,250
181,821
385,694
Donations and legacies comprise £24,676 (2023: £22,505) restricted income and £157,145
12023.. £363,189) unrestricted income.
19

Totnes Caring Limited
Notes to the Financial Statements
Year Ended 31 March 2024
Income from charitable activities
2024
2023
Home Help Service
Lunch Clubs
Pop up Café & Music Live now
Drivers boxes and minibus
Other grants
Projects
Social Prescribing & Wellbeing
Dementia
162,302
12,480
2,055
13,647
6,486
49,164
146,850
5,000
159,284
32,108
15,383
17,433
47,448
161,790
5,000
397,984
438,446
Income from charitable activities comprise £216,45612023: £231,214) restricted income and
£181,528 (2023: £207,232) unrestricted income.
Other trading actlvltles
2024
2023
Fundraising events
50150 Club
1,545
2,859
4,246
2,678
4,404
6,924
All income for both 2024 and 2023 related lo unrestricted funds.
Investment Income
2024
2023
Bank interest receivable
9,530
2,g21
All income for both 2024 and 2023 related to unrestricted funds.
Costs of raising funds
2024
2023
Costs of fundraising events
50150 Club prizes
413
1,135
2,354
1,575
1,548
3,929
All expendilure for both 2024 and 2023 related to unrestricted funds.
20

Costs of charltable activities
Unrestricted Restricted
2024
2023
Home Help wages and expenses
Reimbursement of Volunteer drivers, expenses
Lunch Clubs
Pop up Café & Room Hire
New Directions
Funding Projects
Dementia support including wages
Craft classes including wages
Sitting Service
Caring Town Ltd Restricted Funds
Social Prescribing & Wellbeing
Coordinator and administration wages & expenses
Minibus costs
WAV costs
Cooking Class- Project
Equipment maintenance and IT
Other office costs
Depreciation
Governance cosls
Payments made lo independent
examiner
examination
other
166,180
8,505
475
5,790
326
305
9,270
517
166,180
8,505
475
5,790
326
20,305
37,546
517
172,226
10,897
49,837
123
19,205
24,223
10,073
6,863
14,748
118,570
132,256
2,942
1,594
1,350
15,165
27,701
15,413
20,000
28,276
16,750
7,453
123,545
30,661
24,203
123,545
156,766
3,943
2,239
1,125
6,757
22,612
15,099
126,105
3,943
2,239
1,12S
6,757
22,612
15,099
1,000
7,728
1,000
7,728
1,000
7,682
394,726
209,935
604,661
631,868
Costs of charitable activities comprise £209,935 (2023: £200,580) restricted costs and £394.726
(2023.. £431,288) unrestricted costs.
21

Staff costs
2024
2023
Gross wages
Employers Nl
Defined benefit pension contributions
460,039
24,091
7,523
448,284
28,857
7,113
491,653
484,254
Average number
31
26
No employees received employee benefits of more than £60,000. The key management
personnel of the charity comprise the Trustees and Chief Officer. The total employee benefits of
the key personnel were £42,743 {2023'. £41,829).
10.
Trustees expenses
No trustees have received any remuneration or reimbursed expenses. The charity's insurance
policy includes Iruslee indemnity insurance. The charity paid trustee indemnity insurance of £629
in the prior year.
Some of the trustees also act as volunteer drivers and have received reimbursement of their
motor expenses on the same terms as non-trustee volunteer drivers.
11. Tanglble Flxed Assets
Leasehold
Improvements
Mini Bus
and WAV
Equlpment
Total
Cost
Balance at 31 March 2023
Additions at cost
107,231
49,760
36,750
2,300
193,741
2,300
Balance at 31 March 2024
107,231
49,760
39,050
196,041
D•preclatlon
Balance at 31 March 2023
Charge for the year
Balance at 31 March 2024
95,477
4,500
27,761
7,333
30,194
3,266
153,432
15,099
99,977
35,094
33,460
168,S31
Net Book Value
Balance at 31 March 2024
7,254
14,666
5,590
27,510
Balance al 31 March 2023
11.754
21,999
6,556
40,309
12. Debtors
2024
2023
Trade debtors
Prepayments and accrued income
7,233
115,180
13,468
207,189
122,413
220,657
22

13.
Creditors: Amounts falling due within one year
2024
2023
Trade creditors
Accruals and payments on account
Deferred income
8.945
8,213
5,878
15,276
7,500
17,158
28,654
14. RestrScted funds - current year
Balance at
31 March
2023
Balance at
31 March
2024
Income Expendlturo Transfèrs
Dementia
Office move I IT
Social Prescribing & Wellbeing
Music to my Ears
Transport Fund
Projects - Art, Lunch Club,
Cooking Class, Events & Cafe
RUKBA Cost of Living grants
5,000
4,650
31,907
28,276
{28,2761
5,000
4,650
25,709
1,400
146,684
1,400
5,786
38,986
1123,545) (29,337)
1.667
7.867
{7,453)
(30,661)
15,992
20,000
(20,000)
(209,9351 {29,337)
50,891
241.132
52,751
Restrlct6d funds - prevlous year
Balance at
31 March
2022
Balance at
31 March
2023
Income Expondltura Transf•r8
Dementia
Office move I IT
Social Prescribing & Wellbeing
Silting Service
Transport Fund
Projects Art, Lunch Club,
Cooking Class, Events & Cafe
27,505
(22,505)
5,000
4,650
31,907
4,650
20,500
3,113
161,790
(118,570) {31,813)
(3,113)
(13,024)
(43,368)
14,691
49,733
1,667
7,667
1,302
29,565
253.719
{200,580) (31.813)
50,891
Restricted Funds
Dementia- funds received to provide services to clients with dementia and their family carers.
Office move I IT - grant funding to support the costs of office improvements, including IT
upgrades.
Social Prescribing- includes funds received from South Devon Primary Care Network (PCN) for
social prescribers and our health and wellbeing coach to cover the five GP practices in the PCN.
A transfer has been made to unrestricled funds in respect of the contribution to core costs
included in the funding.
Transport Fund - funds provided for the support of transport services.
23

Projects Art, lunch Club, Cooking Class, Events and Café - funds received to assist with the
running of various clubs and social events.
Link Workers120231- funds received to provide wellbeing link worker services
Sitting service {2023) - funds received towards the cost of the sitting service.
National Lottery Stepping Stones (2023) - a grant for group activities to reduce isolation.
National Lottery Lunch Club (2023) The National Lottery's Awards for All supported our lunch
club.
Hospital Discharge (2023)- funds received to support clients on hospital discharge.
Music to my Ears - working with clients with dementia
RUKBA Cost of Living Grants- working with Citizens Advice providing financial support to Totnes
Caring clients
15. Unrestricted funds- current year
Balance at
1 Aprll
2023
Balance at
31 March
2024
Income Expendlture
Transfers
Designated Funds
Reserves Policy Fund
Working Space & Future
Development
IT Upgrade
228,329
200,000
(76,7771
151,552
191,981
(8,019)
500
500
428,829
(8,019)
(76,777)
344,033
Fixed Asset Fund
40,309
{15,0991
2,300
27,510
Total Deslgnated funds
469,138
(23,118)
(74,477)
371,543
General fund
352,607
(373,156)
103,814
83,265
469,138
352,607
{396,274)
29,337
454,808
24

## **Unrestricted funds – previous year** 

||**Balance at**||||**Balance at**|
|---|---|---|---|---|---|
||**1 April**||||**31 March**|
||**2022**|**Income**|**Expenditure**|**Transfers**|**2023**|
||**£**|**£**|**£**|**£**|**£**|
|**Designated Funds**||||||
|Reserves Policy Fund|236,054|-|-|(7,725)|**228,329**|
|Working Space & Future|-|200,000|-|-|**200,000**|
|Development||||||
|IT Upgrade|500|-|-|-|**500**|
||---------------------|---------------------|-----------------------|--------------------|**----------------**|
||236,554|200,000|-|(7,725)|**428,829**|
|Fixed Asset Fund|55,722|-|(15,413)|-|**40,309**|
||---------------------|-------------------|------------------------|-------------------|**------------------**|
|**Total Designated funds**|292,276|200,000|(15,413)|(7,725)|**469,138**|
|**General fund**|-|380,266|(419,804)|39,538|**-**|
||----------------------|--------------------|------------------------|--------------------|**-------------------**|
||292,276|580,266|(435,217)|31,813|**469,138**|
||==============|==============|================|==============|**============**|
|**Designated Funds**||||||



All of the designated funds are represented by net current assets. 

The Reserves Policy Fund represents the reserves that the trustees have determined in line with the charity’s policy. 

The Working Space & Future Development Fund relates to monies set aside for contributions to the office move, lease and any future developments. 

The Fixed Asset Fund relates to the charity’s assets that are represented by the tangible fixed assets used for charitable purposes and are therefore not available to spend. 

## **16. Control and Related Party Transactions** 

- The charity is under the control of its Trustees.  There were no related party transactions during the year. 

## **17. Post Balance Sheet Events** 

The Charity signed a 14 year lease agreement (with a six month notice period) post year end for new office space. 

25