Registered number.. 03495233 Charity nvmber: 1073231 Direct Help & Advice Ltd Trustees, Report ond Financiol Stotements For Ihe Year Ended 31 Morch 2024 INS AUDIT
Dlrect Help & Advlee Ltd (A company limited by guarantee) Contents Page Reference ond administrative detalls of thè Company, Its Trustees ond advlsers Trustees, report Trustees, responsibllitles stot•ment Independent avditorfs report on the financial stotements 10-14 Statement of financlol ortSvities 15 8alonce sheet 16-17 Stotement of cash f lows 18 Notes to the financiol statements 19-38
Direct Help & Advice Ltd (A company limited by guorantee) Reference and Administrative Details of the Company, its Trustees and Advisers For the Year Ended J1 March 2024 Trustees N J Willioms. Choir P S Dovles K T Mcgroth J Crisp U Comeron (oppointed 6 June 2023) S Brovery (resigned 12 September 2023. oppointed 14 November 2023, resigned 15 May 2024) J E Seomon (resigned 14 November 2025) Company registered number 03495233 Charity registered number 1073231 Registered offite Pheonix Streel Derby Derbyshire DEI 2ER Company secretory S G Walker Chief execvtlve offlcer K Coc)k Independent ouditor Doins Audit Limited Slotutory Auditor Suite 2. Albion House 2 Etrurla Off ice Vlllage Etrurlo Stoke on Trent Stoffordshire SM 5RQ Bonkers National Westminster Bank PIC 58 St Peter5 Street Derby DEI IXL Poge I
Direct Help & Advicé Ltd (A company Ilmited by guarantee) Trvstees, Report For the Year Ended 31 Morch 2024 The trvslees present their annuol report together with the oudited financial stotemenls of the Company for ihe yeor I April 2023 to 31 March 2024 The Annuol Report serves the purposes of both a trvstees, report ond o directors. report Under compony law. The trustees confirm thai the Annual Report ond f Inanciol 5tolements of the choriloble compony comply with Ihe cvrrent st(Jlutory requirements, the requirements of the choriloble compony's governing document and the provisions of the Stotement af Recommended Proclice (SORP) applicable to charities preparing iheir occounts in occordonce with the Finonciol Reporting Siondard opplicoble In the UK and Republic of Irelond (FRS102) (effective ? Jonuory 2019). Since the Compony quolif ies os 5moll under sectlon 382 of the Companies Act 2006. the Strotegic Report requirod of medium and large componies under the Companies Act 2006 <Strotegic RepDrt ond Directors, Report) Regulotiong 2013 has been omitted. Objectives and octivities o. Purpose and objertives DHA is a chority Ihot provldes direct svpport to the people of Derbyshire ond Nottinghomshire. as well os nationolly through the Civil Legol Advice telephone odvice helpline. to help them towords o positive future. DHA helps people to have o home. o job ond be finonciolly stoble through expert legol odvice. troining and support with essentiol skills for life. The trusteeg revlew the aims. objectives ond octivities of the choritLJ each yeor. This report looks at whol the charity has ochieved. the outcomes of its work ond the benefits to the people ond communities It is set up to serve in the year ending 31 March 2024 The review also helps ensure the chority's oims, objectives ond activities remoin focused on Ils stoted purpose. In setting objectives and plonning for oclivities. the trustees referred to the generol guidonce published by the Charity Commission reloting to public benefit, Including the guidonce 'Public benefit.. risnning o chorlty (PB2)'. b. Strategiès for achleving oblectives DHA protects and preserves legol rights, provides equal access to justice ond seeks fairness and dignity for oll our clients, Our legol odvice leom offer o f ree. confidentiol speciolist odvice, advococu ond representation servlce, including the provision of immediate intervention support and odvice. for the most vulneroble ond disadvantaged people within our communitie5. We resolve legol issues ond ottively provide odvice and ossisionce to prevent individuols ond fomilies losing their accommodotion, including underloking oll necessory follow up work. negotiations with third partie5 ond representotion at Covrl, DHA olso offers occessibl .e workshops. Iroining and skills development to help individuols monryge their personol finonces effectively. reduce unemployment ond promote sociol ond *inunciol inclusion. Including provision ol tsccrediled ond non-occredited progrommes from Communitu Leornlng, Sector Iroining. 50ft ski115 development and volunteering opportunities to enable benef iciories to increose their skills, knowledge and employability. Poge 2
Oirert Help & Advice Ltd (A company Ilmited by guarantee) Trustees, Report {contlnued) For the Year Ended 51 Morch 2024 DHA proactively seeks opportunities to work in partnership to protect locol commvnity services thol supponlenoble the provision of DHA'S odvlce ond trainlng within it5 core operating oreos. DHA remoins open to opporlunities that increose accessibility and widen support for its services. c Activities vndertaken to achieve objectives Face to Foce - Clients coming into our centres needing help ond advice Telephone Advice- Clients ossisted by DHA v50 the Notional Telephone Advice servlce Training into Employment - Training progrommes delivered to clients Workshops - Helping individuals munoge thelr personal finonces effectively Athievements and performonce a. Main ochievements of the Charity The amount of people using DHA legal advice ond trolnlng servlces was 14.679. on increase of 35Yo (3.791 people) on the previous year. with 85% (12.477 people) having o positive outcome. ogain on increose on the previous yeor (81%). We hove ogoin ochieved 0 98% customer sotisfoction rating for both our Advice ond Training/Community services (meosured using inter-nal & externol surveys). A special word obout DHA'S omozing volunteers. Thunk you just doesn't feel onywhere near sufficlent for the tlme they give. their possion. skills and experlence to help moke o positive difference to the lives of the people we support. We ore so fortunote to hove yov in the DHA fomily. The Charity's key financial performonce indicotors ore the omounl of income received from fundroising, grant5 Qnd investments which remoined in line with objectives. b. Overvlew of activities Advice services During the year DHA received over 18,142 enqvirie5. an increose of 11% on the previous yeor (16,347 enquiries> ond supported 14.679 people. Sodlu tunding Iimitotions meant we were unoble to directly support 3,463 people, but we were oble to sign-post them to other orgonisotions. Of the 14.679 people helped, 13,543 used our Advlce services. Dn increose of 39% on the previovs year (9.752). 01 the 13,543 people who used our advice servlces. opproximotely 8,300 vulneroble Individuo15/families were at direci risk of losing their homes, including over 1,150 in Derbu olone. Tfoining & Communities servlces 1.136 people used our Trolning ond Community services during the yeor, the some os tlie previous ueor. 755 people oltended our money monogement programme5 to help them monoge the effects of the cost of living increuses An oddilionol benefit of the money monogement svpport is the posltive impott it ho5 on self-confidence ond menlol heolth. Poge 3
Direct Hfrlp & Advlce Ltd (A company limited by guarontèe) Trustees, Report (continved) For the Year Ended 31 March 2024 All of DHA'S Training & Community Team ore now quolified 'Notionol Numerocy Champions., pari of the Moth's Mvliiply Progromme which enobles people to vnderslond ond use Moths in daily life, home, ond work. This includes improvin9 household linances. helping children with homework, making more sense of the stats and facts In the media. ond numerocy in the work ploce. 98% of ottendees improved their numeracy skills, felt better oble to manage their flnonces. ond reported improved wellbeing. c. Factors relevont to achieve objectives We are in the process of finalising DHA'S strotegy lo provide the chctrity with o cleor direction ond plan to Morch 2027 ond ensure it remoins relevant ond volued by the communities it serves. Adopting our fundin9 slrotegy to ensure it remoins oppropriote. effective ond efficient in Cn increosingly competitive ond complex mcrket Is one of the key priorities. Many of our services are dependent on Locol Authority grants or funding. The current economic climote ond finonciol slotU5 of the public gector presents o risk to current ond future work funded by locol authorities. Thi5 includes how we ossist people who fall out51de of Legol Aid criteria bvt hove housing benefit 15sues. general disrepolr tenoncy molters. ond those wilh mortgage or rent arrears before o londlord or lender hos initiated possession oction This greoily resricts the number of people we con help. Our strategic fundino review will look to address this Issue by exploring olternalive fvnding options to provide early Intervenrion support on(J advice for these vulnerable people d. Fundralsin9 Octlvities and tncome generation AII DHA'S income comes from Contracts and Gronts. there were no f undr015ing octivities during the yeor. Flnancial review Going concern After making appropriate ènquirles. the Trustees have a reosonoble expectation Ihot the Compony has odequote resources lo continue In operotionol existence for the forèseeoble future. For this reoson, they continue lo adopt the going concern bosis in preparing the financial 51olements. Further details regurdino the adoption o the going concern basis can be found in the accounting policies. b, Reserves poliey The reserves policy wos reviewed by the 8oord in September 2023. DHA continues to work towards the objectives of the policy. The Board is stst15fied the current level of Reserves held as 0131 March 2024. are odeouote in respect of the Flegerdes growth plon. . Principol risks and vncertainties The Board of Trustees rovtinely reviewg the mcljor risks to whSch the chority is exposed. DHA hos o risk register is In place ond reviewed onrTrvally by trustees to ensure any emerging risks ore coptured ond to monitor progress to mitigate exlsting identified risks. Finonciol 5U5toinobility is the major risk for the Charity and 15 reviewed regularly. The review of our Funding strotegy seeks lo mitigole this risk by erTrsuring DHA hos o bolonced Income stream rather thon o Forge dependency on o smoll number of fvnding sources. Poge 4
Direct Help & Advice Ltd (A company Ilmlted by guorantee) Trustees, Aeport (continved) For the Yeor Ended 51 Morch 2024 Relotionships with key f vnding sources are positive ond closely manoged ond the chorlty operotes an octive financiol monagemenl of trode debtors ond creditors. d. Financlal risk management oblectives ond policies Trustees are required to ensure thot. while giving regard to the overall efficiency and continuity of operations to dellver the choritoble objectives, the chorilable funds ond assets ore.. Used reasonoblu ond only in furtherance of the Chority's objectives Avold undertoking oclivities that mlght ploce the Charity's funds. ossets or reputation at undue rlsk Risk ossocioted with specific oclivities ore considered ond reviewed. where possible mltigated ond if deemed lo be excessive. the activity not undertoken. There is on annual finonclal plonnlng cycle to ensure the Trustees hove odequote information ond time to review the budget and moke recommendotions for its opprovol. This is o key part of thè trustees obilily to sotisfy themselves thot they con dischorge their governonce duties. stotuiory responsibiiltles ond ensure the solvencu of the Choritu. There is o &usiness Continvily Plon In place in cose of a mujor event cjffecting the doy-lo-doy operations ond resuliont financiol impoct. alongside the risk register which is reviewed onnually. Structure, governonce and management a. Constitution Direct Help & Advice Ltd. is registered as o choritoble compony limlted by guoronlee ond wos set up by o Memoi'ondum of Associotion. b. Methods of appointment or election of Trustees The monogemenl of the Compony is the responsibility of the Trustees who are elected ond co-opted under the terms of Ihe Articles of Associolion. During the yeor Ur5ulo Cameron was oppointed os Trustee in Jvne 2023. c. Orgonisotlonal structure ond decislon-making policies The Boord ol Trustèes aLlminister5 the Chority. The boord meets regulorly, with oddilional sub-group meetings hèld if needed. The CEO hos responsibilily for ensuring thot the Chority delivers the services specified and thot key performance Indicotois ore met. The CEO, with support from the Senior Mcinogement Teom. hos overall responsibility for the doy to dou operolionol ond support munagement of the Chority os well as ensuring deportments continue lo develop their skills ond working proctices in line with our mission d. Policies odopted f or the induction and training of Trustees The Chority. os of 3114orch 2024 hud a boord of Trustees of 6 members, plu5 the CEO. Director of Flnonce and Services and Head of HA, Leisure & Portnerships (who is also Compony Secretory). The Board meets regL)lorly ond is responsible for the strutegic direction and policies of the chority. The Trustees ore from o variety of professional bockgrounds relevont to the work of the Chority. Full Trustee meetings were held bi-monthly over the year. A scheme of delegotion is in ploce and doy-to-doy responsibility for odvising Trustees and 05SiStlng in complionce with all legol obligotlons and the provision of services rests with the CEO. Poge 5
Direct Help & Advlce Ltd (A company Ilmlted by guarantee) Trustees. Report (contlnved) For the Yecr Ended 31 March 2024 Under the requirement5 of the Memorondvm ond Articles of Associotion. Trustees are currently elected to serve Until the next Annuol General Meeting (AGM), ofter whlch they musl be re-elecied. This is under review ond a proposol lo extend the Trustee sepdice term will be submitted for discussion ot the forthcoming AGM. The oim 15 to prov1de the Charity with greater stability and consi51ency. All Trustee5 glve their tirp.e voluntarily and receive no benefit5 from the Charity. Any expenses reclaimed from the Charity will be declared In the notes to the occounts. Due to the nolure of the Charity's work, the Trustees seek to ensure that the needs of the service users ore oppropriotely reflected through the diversity of the Trustee body. The Bourd of Trustees is o well-estoblished team of committed individuals. with excellent knowledge ond experience of the chorily sector, together with wide ronging ond highly specialised business skills ond expertise. relevant to the Chority's needs. The 'Trustees Skills ond Experience motrix, is reviewed onnually to ensure the Botsrd remoins oppropriote and relevonl for the needs of the chority. To ensure each trvstee remoins familiar with the work of the charity. the impact It mokes ond the ehollenges to delivery. o Trustee engogemer,t plon is in ploce orid reviewed regulorly All Trusiees ore also encouraged to become Involved in the services DHA provides ond ottend meetings ond events throughout the yeor. Trustee5 are Invited ond encouroged to ottend meetings and events to fomilicjrise themselves with the Charitu ond the context wiihin which il operotes. An induction pock Is provided which details their role and respons,.bilities. new Trustees are mentored by existing boord members. e. Poy policy for key management perscnnel Remuneration for oll personnel is reviewed onnually for morket condilions. cost of living ond stoff retentlon. The approuch Is to poy a foir golory to ottrcjct and ieto,'n skilled stoff and leodership teom. Trustees approve th.e totol solory budget ond CEO remunerotion terms, the Senior Manogement Teom ogree the solaries for individuol staff members. During the yeor. os port of the three-year cycle, the CEO job description ond remunerotion pocktsge wos independently benchmorked and reviewed by the 8Dord with o full review of the remvnerotion terms for oll roles Is underwoy. All members of stoff hove on onnuol opproisol to review their performonce. ogree objectives for the ueor ohead ond review their personol development plons to support them with the ochievement of their individuol career ombitions. f. Aeluted party relationshlps There ore no reloled porty tronsoctions during the reporting period At the start of every Trustee meeting Dll Trustee5 are required to disclose ony confllcts of interest. g. Financial risk management DHA hos o risk monogement strotegy which comprises.. An annuol review of the princ.'pol risks ond uncertointies thot the Charity faces.. An estoblishwenl of pollcies. sustems and procedures to mitigote those risks identified in the annuol review., The implementotion of procedures designed to minimise or monoge ony potential impoct on the Choritu should those risks malerialise. This process offers u cruciol opportunity to evoluote potentiol problems. ond to estobligh oppropriole systems or procedures to mitigate the risk os necessory Poge 6
Dlrect Help & Advice Ltd (A company Ilmlted by guarantee) Trustees. Report (continued) For the Yeor Ended 31 Morch 2024 The Trv5tees hove ossessed the mojor fisks lo which the Company is exposed, in particvlor those related lo the operations ond finances of the Compony. The trustees ore solisfied thot systems ond procedures are in ploce to mitigote our exposure to the mojor risks but are not complacent ond continuolly seek to furiher develop the robustness of DHA'S governonce processes. Plons tor future periods DHA are committed lo continve providing specSollst Housing Support Advice ond training programmes to help increase personal finoncial aworeness ond capobility. reduce unemploymenl. promote social ond f Snoncial inclusion. Review of DHA'S Strategic Dlrection. We ore well odvanced with the review of our strotegic d1rection ond expect to complete this importont exerclse before the AGM. In porticular the review seeks.. To ensure thot DHA'S services and operalions remoin relevant ond appropriote for the communities we servÈ To ensure DHA'S fvnding strategy is well placed to address, effectively ond efficiently. to the increasing competition & complexbty with Funding opplicalions. To ensure DHA mointoins o bolonced income stream ond is nDt overly dependent on o smoll number of fundng relotionships. To ensure potentiol service usei-s, funders ond suppoi-ter in the communitie5 DHA serves ore owore of, ond hove easy c*ccess to our services. To continue to develop DHA'S dalo mona9ement capabilities lo provide more effectlve and eff icient Insights into the Impoct the chority makes to the communities it serves To ensure DHA'S employee en9ogement activities continue io effettively gupporl stolf retention ond recruitment To ensure effective governance is maintoined through a continuous improvement approach. Th15 includes o revlew of DHA'S Governttnce framework. To ensure sofeguording ond wellbeing of 051 employees. service user5 ond visitors Our key objectives for the coming year include. Extend access to DHA services in North Nottinghamshire. As port of our plon to extend the reach of ond occe55 to DHA services. we wlll open o new Office in Monsfield. Initiolly for Advice services. with o fvrther new Office In North Notlinghomshlre due to be opened within 24 month5. Complete the revlew of DHA'S Gavernonce f ramework Complete and Implement the review of DHA'S people strutegu to ensure DHA remains on employer of choice Envirc>nment ond Sustoinobility DHA supports good environment ond sustoinobllity proctices ond has taken Steps to reduce our corbon emissions ond become corbon-neutrol. In the lost yeor thls incluLles'. Upgraded oll our lighting with susloinoble low energy LED bulbs to minimlse energy consumption. ossociated carbon missions, heat emissions ond light pollL)tion. Upgraded all rodiaiors with individual. energy efficient, thermostats to reduce energy Wastage. Fundroislng DHA undertook no fundraising octivity during the year ond does not emplou o fundroiser. We do on occosion rnoke opplication for gronts but these ore formol applications f rom Constitvted Awarding bodies. Puge 7
Dlrett Help & Advice Ltd (A eompany limited by guarantee) Trvstees, Report (continued) For the Year Ended 31 Moreh 2024 Dlsclosure of information to auditors Eoch of the persons who ore Trustees at the time when this Trustees, Report 15 approved hos confirmed that.. So for os thot Trustee is aware. there is no relevant audit informatlon of which the chority's oudilors ore unaware, ond Thot Trustee hos taken oll the step5 that ought 10 hove been taken as a Trustee in order lo be owore of ony relevant oudit information ond to e5toblish Ihot the chority's ouditors ore oware of thot inlormolion. Approved by order of the director5 of the board of Trustees ond signed on their behalf by.. N J Willlams Chair Date.. P S Davles Vice Cholr .11.24 Poge 8
Direct Help & Advice Ltd (A compony limited by guarantèe) Statement of Trvstees, responsiblllties For the Yeor Ended 31 March 2024 The Trustees (who ore olso the direttors of the Componu for the purposes of compony law) ore responsible for preparing the Truslees, report and the fincjnciol statements in accordonce with oppllcoble law ond United Kingdom Accounting Siondards (United Kingdom Generollu Accepied Accounting Proctice) Compony law requires the Trustees tD prepare finonciol stotements for eoch finonciol year. Under company low, the Trustees musi not approve the flnanciol stotemenls unless ihey ore sotisfied thol they give o true ond foir view of the stote of offairs of the Compony ond of its incoming resources and opplication of resources. including its Income ond expendlture. for that period, In preparing these finoncial stotements. the Trustees ore required to.. select suitable occounting policies and then opply them consistently- observe the methods and principle5 of the Chorities SORP (FRS 102). moke judgments ond accounting estimotes thot ore reosonoble ond prudent. state whether applicable UK Accounting Standords (FRS 102) hove been followed. subject to any maleriol deportures disclosed ond explained in the finonciol stotemer)ts.' pi'ep(Jre Ihe financial stotements on the golng concern bosis unless il is Inappropriate to presume thol the Compony will continue in business. The Trustees are responsible for keepln9 odequote occounting records thot ore sufficient to show ond explain the Company's tronsoctions ond dlsclose with reosonoble occurocy at any time the financiol position of the Componu ond enoble them to ensvre that the f inancial statements comply with the CompDnies Act 2006. They ore 0150 responsible for sofeguording the assets of the Company ond hence for toking reasonoble steps for the preventlon ond detection of froud ond other IrrÈgularities. Approved by order of the directors ol the board of Trustees and signed on its behalf by.. N J Willioms Choir P S Dovies Vice Chair L4kn£ 15.11.24 Poge 9
Direct Help & Advice Ltd (A compony limited by guaronteè) Indèpèndent Avdltor's Report ta the Trustees of Direct Hèlp & Advice Ltd Opinion We have audited the finonciol statements ol Direct Help & Advice Ltd (the 'chorituble company,) for the year ended 31 March 2024 which comprise the stotemenf of finonciol octivities. the balonce sheet, Ihe stotement of cosh flows ond the related notes, including a summory ot signilicont occounting policies. The finonciol reporting fromework thot hos been applied in their preparotion is opolicoble luw ond United Kingdom Accovnling Slondards. Inclvdino Finonciol Reporting Stondord 102 'The Financiol Reporting Siondord opplicoble in the UK ReDvblic of Irelond, (United Kingdom Generally Accepted Accounting Practice). In our opinion the finonciol statements.. give o true and fo',r view of the stote ol the choritoble company's offoirs a5 0131 Harch 2024 ond of its incoming resources ond opplicolion of resources, including its income ond expenditure for the year then ended". hove been properly prepored in accordonce with Uniteo Klngdom Generally Accepted Accounting Proctice.. ond hove been prepored In occordonce with the reouiremenrs of the Componies Act 2006. Basis for opinion We conducted our tsudit in occordonce with Ip.lernational Stondords on Auditln,g (UK) (15As (UK}) ond iJpplicoble law. Our responsibilities under those standords tsre Ivrther described In the Auditor's responsibilities for the tsudit of the finonciol slotements section of our reporl We ore Independent Df the choritoble compony In accordonce with the ethicol requirements thot are relevonl to our Oudil of the firianciol slalements .,n the United Kingdom, including the Finuncial Reporting Councll's Ethicol Standord, ond we hove fulf Illed our other ethical responsibilities in occordance with these requirements. We believe thol the oudit evidence we hove obtoined 15 sufficienl ond oppropricjte to provide a basis for our opinion. Conclusions relotlng to going concern In auditing the finoncial slolements. we hove concluded that the Trustees, use of the going concerr) bosis of accounting in the preporation of the finonciol statements is oppropriole Based on the work we hove performed. we have nol identified any materiol uncertolnties reloting to events or conditions Ihol. individvolly or collectively moy cost signif Icanl dovbi on the choritoble compony's ability to continue as o going concei-n for o period of at leost twelve month5 from when the finonciol stolements are auihorised for issue Our responsibilities ond the responsibilitie5 of the Trustees with respect to going concern ore described in the relevant sections of this report. Poge 10
Direct Help & Advice Ltd (A company limited by guorantee) Independent Avditor's Report to the Trustees of Direct Help & Advice Ltd (contlnued) Other information The other informotion comprlses the inlormotion included in the annuol report other th()n the finoncial slotements ond ovr auditor's report Ihereon. The Tfustees ore responsible for the other inf ormalion contoined within the onnual report. Our oplnion on the linonciol slolements does noi cover the other information ond. except lo the extent othÈrwise explicltly sloted in our report. we do not express any f orm tsf assuronce conclusion thereon. Our responsibility Is to read the other information and, in doing so, consider whether the other informalion 15 materiolly inconsistent with the finonciol stotements or our knowledge obtoined In the course of the audit, or otherwise oppeors to be moteriolly mlssloted. If we identify such moteriol inconsistencies or opporent moleriol misstotements, we are required to determine whether this give5 rise to a moteriol rnisstotement in the fincjnciol stotements themselves. If. bosed on the work we hove performed, we conclude thot there o material misstatement of this other information. we ore required to report that f oct. We hove nothing to report in th15 regard. Opinion on other matter5 prescrlbed bu the Companies Act 2006 In our oplnlon. based on the work undertaken in the course of the oudil.. Ihe informotion given in the Trustees, Fleport for the finoncial yeor for which the finonciol statements ore prepored is consistent with the flnonciol statements. the Trustees, Report htss bèen prepored in occordance with opplicable legol requirements. Matters on which we ore required to report by exceptlon In the light of our knowledge ond understanding of the charitable compony ond its environment obtoined In the course of the audlt, we hove not identified molerial misstatemenls in the Tru5tees' Report. We hove nothing to report iespeci of the following motters in relotion to which Companies Act 2006 requires vs to report to you if. in our opinion". odequote occountlng recorrjs have not been kept. or returns odequole for our fjudil hove not been received from bronches not visited bu us.. or the fintsnciol stolements are not in ogreement with the occounting records ond return5'. OT certoin disclosures of Trustees, remLinerotion specified by low are not made,. or we have not received oll the information ond explanotions we require for our audit," or the Trustees were not entitled to prepore the finonciol stotements in occordonce with the smoll companie5 regime ond take odvonioge of the smoll componies, exemptions In preporing the Trustees, Report ond from the requirement to prepare a Sirotegic Report. Poge 11
Dlrert Help & Advlce Ltd (A company limited by guarantee) Independent Auditorfs Report to thè Trustees of Dlrect Help & Advlce Ltd (contlnued) Responslbllities of trvstees As explained more fully in the trustees, responsibilities stolement. the Tru51ees (who ore olso the directors of the charitable compony for the purposes of compony low) ore responsible for the preporolion of the finoncial stalemenls ond for bein9 Sotisfied thot they give a true ond loir view. ond for such internol conirol as the Trvstees determine is necessory lo enoble the preporolion of finonciol slalements thot ore free from moteriol misslalement, whether dve to fraud or error. In preporing the finonciol stolements, the Trustees are responsible for ossessing the charitoble company's ability to continue as a going concern, disclosing. 05 opplicoble, motters reloled to going concern ond using the going concern bosis of occounting unless the Trustees either intend lo liquidate the choritoble compap..y or to ceo5e operolions. or hove no realistic olternotive but to do 50. Auditor's responsibilities for the oudtt of the flnanclal stotèments Our objectives are to obtoin re050noble ossurance about whether the financiol stotemernts as a whole ore f ree from Moterlol misstotement, whether due to froud or error. ond to Issue on cjuditor's report thot includes our opinion. Reosonoble as5uronce is (J high level of os5uronce, but is not o guorontee thot on ovdit conducted in occordonce with ISAS IU K) will always detect u moteriol misstatement when it exists Misstotements con orise from froud or error ond ore considered mcjtei'iol if. Individually or in the ogoregate. they could reosonobly bp expected to influence the economic decisions of users loken on the basis of these ftrnonciol stutements Irregulorities, InclL)ding froud. ore Instonces of non-complionce with laws ond regulo"Lioris. We design procedures In line with our responsibilities, outlined obove, to detect moteriol misslotemenls In respect of Irregularities. Including f roud. The extent to which Dur procedures ore copoble of detecting irregulorities, including f roud is detailed bèlow.. Our approoch to Identilying ond assessing the r'isks of materiol missiotemer)l in respect of irregularities, including froud ond non-complionce with laws ond regvlolions. was as follows. the senior stotvtory auditor ensvred thot the engagement teom collectively hod the oppropriote competence. capobilities ond skills to identifu or recognise non-complionce with opplicoble lows ond regulations. we identified the lows ond regulotions opplicoble to the choritible compony through discussions with directors ond other manogement. and from our commercial knowledge ond experience of the sector., we focused on specific lows ond regulolions which we considered may hove o dlrect malerlal effect on the finonciol slolements or ihe operolions of the company, including the finonciol reponino legislotion, Companies Act 2006, Charities Act 2022. laxalion legislolion. onli-bribery. employment, ond environmentol ond heolth ond sofely legislotion.. we assessed the exrent of compliance with the lows ond regvlotions identisied above through moking enquii'ie5 01 monogement ond Inspecting legol correspondence," ond identified laws and regulation5 were communicated within the oudil teom regulorly ond the teom remoined alert to ingtonces of non-compllance throughout the audlt. Poge 12
Direct Help & Advice Ltd (A company limited by guarantee) Independent Auditor's Report to the Trustees of Dlrèet Help & Advice Ltd (continved) We ossessed the susceptibility of the choritoble company s fin(Jnclal statements to material misstotement, including obtoinino on understanding of how fravd might occur, by.. mokino enquiries of monogement 0$ to where they considered there wos susceptibility to fraud. their knowledge of actuol, Suspected and alleged fraud- ond considering the internol controls in ploce to mltlgQte risks of froud ond non-complionce wlth lows ond re9ulalions. To oddre55 the risk of f roud through manuoement bios and override of controls, we.. performed onalyticol procedures to Identif y any unusuol or unexpected relolionships.. tested jovrnol entries lo identify unusual tran5actlons', Ossessed whether judgemenls and ossvmptions mode In determining the occovnting estimotes were Indicotive of potentiol bios.. ond Investigoted the rotionole behind significont or unusvol Ironsoclions. In response to the risk of irregulorities and non.compliance wilh lows ond regulotions, we deslgned procedures which Included. but were not limited to.. ogreeing f inanciol statement disclosures lo underlying SUPPOrting documentation.. reoding the minutes o* meetings of those chorged with governonce.. enquiring of manogÈrnenl os to ocluol ond polenti(Jl litlgotion ond cloims., ond revlewing correspondence with HMRC. relevont regulotors ond the compony's legol advisors. Because of the inherent limitoiions of on oudit. there is o risk that we will not detect all irreguloJrilies. including those leoding to o moteriol misstotement In the financiol stotemenls or non-complionc& with regulotion. This risk increoses Ihe more thot compliance with a low or regulation Is removed from the events ond tronsoctions reflected the finonclul statements, os we will be less likely lo become owore of instunces of nDn-complionce. The risk is olso greater regording irregulorllles OCCLJrrSng due to fruud raiher thon error. 05 f roud involves intentionol concealment, fof gery. collusion. omission or misrepresenlalion. A further description of our responsibilities for the audil of the finonciol stotemenls is locoted on the Financial Reportlng Covncil'5 website al- www.frc.or .uk orsres This description forms part of ovr auditor's report. Poge 13
Dlrect Help & Advice Ltd (A tompony limited by guarantee) Independent Audltor's Report to the Trustees of Olrect Help & Advlte Ltd (contlnued) Use of our report This report is mode solely lo rhe choritoble Company's trustee5. as o body. In occordonce with Chopter 3 of Port 16 of the Companies Acl 2006. Our oudit work hos been vndertuken so thol we might slote to the choriloble Compony's trustees those molter5 we ore reouired to state to them in on auditorfs report ond for no other purpose. To the fullest extent permitted by law. we do not occept or os5ume responsibilitu to anyone other +hon the charitoble Company and its trustees, os a body. for our avdit work, for this report, or for the opinions we hove formed. Simon Howklns (sènlor stotutory auditor) for and on beholf of Oains Avdit Limited Statutory Auditor Chortered Accovntonts Suite 2, Albion House 2 Elrurio Office Village Elrurio Stoke on Trent Stafford5hire St7 5FIQ Dote. 13 11 7G Poge 14
Oirect Help & Advice Ltd (A compony limited by guarontee) Stotement of financial attivitles (Incorporoting income ond expenditure account) For the Yeor Ended 31 Mor¢h 2024 Restricted funds 2024 Unrestricted funds 2024 Total funds 2024 Totol funds 2023 Note Income from: Donotions ond legocies Chariloble actlvities 12.826 12.826 51,588 85.505 941.775 1.027.076 1.459.284 Investments 42.375 42.375 34,467 Totol income 85.505 996.974 1.082.277 1.545,539 Expenditure on.. Chorltable octivilies 85.303 973.516 1.058.619 7.372,662 Total expenditure 85.303 973.516 1.058.619 1.372,662 Net movement In funds 23.658 25.658 172.677 Reconciliotion of funds: Totol f unds brought forward Net movement in funds 1.202.579 1.202.579 1.029.902 23.658 25.6S8 172.677 Total fvnds corried forword 1.226.237 1.226.237 1.202.579 The Statement of Finoncial Activities includes oll goins losses recognised in the year. The notes or) poges 19 to 58 foi-m port of these flnancitsl stotement5. Poge 15
Olrert Help & Advice Ltd (A compony limited by gvorontee) 8olonce Sheet As ot 31 Morch 2024 Registered number.. 03495233 2024 2023 Note Fixed assets TcJn9ible ossels 12 1.038.503 1.035.000 1,038,503 1,055.000 Current assets Debtors 13 401.203 327.374 Cush 01 bonk and in hond 372.644 504,494 773.847 831,868 Creditors. amounts folllng due within one year 14 035.921) (179 768) Nèt current assets 657.926 652.100 Totol assets less current liobilitie5 1.676.429 1.687.100 Creditors. amounts falling due ofter more thon one ueor 15 (450.192) (484.521) TDtol net assets 1,226.257 1,202.579 Charltu funds Restrlcted funds 16 Unrestricted f unds 16 1,226,237 1,202.579 Total fvnds 1.226.237 1.202,579 The Trustees ocknowledge their respornsibililies for complying with the requirements of the Act with respect to accounting record5 ond preparation of f,"nonciol stolements. The flnoncial stotements hove been prepared in accordonce with the provisions opplicoble to entities subject to the smoll componies regime. Poge 16
Direct Help & Advice Ltd (A company limited by guarantee) Balance Sheet (contlnued) As ot 31 March 2024 Registered number: 05495233 The finonciol statements were approved ond ovthofised for issue by the Trustees ond signed on their behalf bu.. N J Willioms Choir Dote.. P S Davies Vice Chair 15.1 The notes Dn po9es 19 to 38 form port of these finonciol statements. Poge 17
Direct Help & Advice Ltd (A compony limited by guarantee) Statement of Cash Flows For the Yeor Ende¢J 51 Morch 2024 2024 2023 Cosh flows from operating activities Net cosh vsed in operoting activitles 003.344) 98.230 Cash flows from investlng actlvltles Dividends. intere51s ond rents from investments 42.575 34,467 Pvrchose of tongible fixed assets 13.503) Net cosh pravlded by Investing actlvltles 38.872 54.467 Cash flows from finoncing octivities Repoymer)ts of borrowing {67.378) (58.886) Net cash used in financing activtties (67.378) (58,886) Chonge in cash and cash equivalents in the year (131.850) 75,811 Cash ond cosh equivolents at the beginning of the yeor 504.494 430.683 Cash ond cash equlvolents at the end of the year 372.644 504494 The notes on poges 19 to 38 for port of these finoncial stotemenls Poge 18
Dlrect Help & Advice Ltd (A compony limited by guarantee) Notes to the Financial Stotements For the Yeur Ended 31 March 2024 General Informotton Direct Help & Advice Ltd Is o choritu registered In Englond and Woles and o privote compony limited bu guorontee incorporated in England ond Woles. The directors of the Compony are the Trustees nomed on Poge 1. In the event of the Compony being wound up. the liobillly In respect of the guoronlee is limited to £5 per director of the Compony. The Company's registered Office is Pheonix Street. Derbu. DE12ER. The principal activity of the Compony wos prevent and olleviate homelessness. poverty. financiol and houslng difficvlty ond ossociated issues to ensure everyone has o decent. sofe home, be f Inoncially Stable. be heolthy ond participojte in the locol commvnitu. Accounting policies 2.1 Basls of preparation of financial statements The finoncial stotements hove been prepared in accordonce with the Chorities SORP (FRS 102) - Accounting ond Reporting by Chorities.. Stotemenl of Recommended Proctice applicoble to chorities preporing their occounts in accordance with the Finonciol Reporting Siondord opplicoble in the UK and Republic of Irelond (FRS 102) (effectlve 1 Jonuary 2019), the Fir)anciol Aeportlng Stondord opplicable in the UK ond Republic of Ireland {FRS 102) and Ihe Companies Act 2006 Direcl Help & Advice Ltd meet5 the definition of o public benefit entity under FRS 102. Assets andlsobilitieg are initially recognlsed ot historical c051 or tronsoction value ijnless otherwise stated in the relevonl occountino policy Page 19
Dlrect Help & Advice Ltd {A company limited by guarantee) Notes to the Finoncial Stotements For the Yeor Ended 31 March 2024 Accounting policies (continued) 2.2 Income All income is recognlsed once the Compony has entitlement to the income, It Is proboble Ihol the income will be received and the omount of income receivoble con be meosvred reliobly. The recognition of income from legocies is dependefflt on estoblishing enlitlemeni, the probability of receipt and the ability to estima'ie with sufficient occurocy the amount receivoble. Evidence of entitlement lo a legocu exlsts when the Company hos sufficient evidence thot o gift hos been left to them Iihrough knowledge of the existence of o volid will ond the death of the benefoctor) the executor is sotislied that the proper;y in questlon will not be required lo satisfy cloims In the estote. Receipt of o legocy must be recognised when It is proboble that Il will be received ond the f oir volue ol the amount receivable. which will generolly be the expected cosh omount 70 be distributed to the Compony, con be reliobly measured. Grants ore included in the statement of finonciol octivities on o receivoble basis. The bolonce of income received for specific purpose5 bvt nol expended during the period Is shown in the relevant funds on the bolance sheet. Where Income Is received in advonce of entitlement of receipt. Its recognition is deferred ond included in creditors os deferred income. Wliere entitlement occurs before income is received. the income is occrued. Income tox recoveroble In relation lo donations received under Gift Aid or deeds of eovenont Is recognised ot the time ol the donotion. Income tox recoverable in relolion to Investment Income is recognised al the time the investment income is receivable. Poge 20
Oirect Help & Advice Ltd (A company Ilmltèd by guarantee) Notes to the Finoncial Statements For the Year Ended 31 Mor¢h 2024 Accounting policies (continued) 2.3 Expendlture Expenditure is recognised once there is o le901 or construttive obligation to transfer economic benefit to o third party, It is proboble that o transf er of economic benefits will be required in 5ett5ement ond the omount of the obligotion con be measured reliobly. Expenditure is clossified by octivity. The costs of each activity are mode up of the totol of direct costs ond shared costs, including support costs involved in undertoking each octivity. Direct costs ottributoble to a single activity ore allocoted directly lo that activity. Shored costs which contribute to more than one octivity ond support costs which ore not attributable lo ci single octivity ore apportioned between those octivities on a basis consistent with the use of resotsrces. Central staff costs are ollocoted on the bosis of time spent, ond depreciotion chorges allocoled on the portior) of the ossel's se. Expenditure on choritoble octlvities is Incurred on directly undertaking the octivlties which further the Componu's objectives, os well os onu ossocioted support costs. 2,4 Going concern The Trustees have o reosonoble expectolion that the Chority hos odequole resources to continue In operotionol existence for the f oreseeoble future. For long term finorice they I'ely on bank loans. as disclosed In notes 14 ond 15. In ossessing going concern they have 055umed thol these IDon5 will be renewed os required for the fores&eable future and. on Ihot basis. Ihey continve to odopt ihe going concèrn basis of occounting in preporiiig the onnuol fin(Jnciol stotements. 2.5 Tongible fixed assets ond depreclotion Tongible f ixed ossets costing £5.000 or more ore cupitoli5ed and recognised when fvlure economlc benefits ore probable the cost or volve of the 05set con be meosured reliobly. A review for impoirment of o lixed osset is corried out if events or chonges in circumstonces indicole thot the corrying volve of any fixed ossel moy not be recoveroble. Shorifall is between the corrying vo1ue of fixed ossels ond their recoveroble omovnts ore recognised os impairments Impairmenl losse5 are recognised in the Statement of Financial Activities. Tangible fixed ussets ore initially recoonised ot cost. After recognition. under the c05t model. tangible fixed assets are meosvred ot cost less occumuloted depreciotion ond any occumuloted impoirment losses. All costs incurred lo bring o tongible fixed Osset into its Intended working condition should be included in the meosurement of cost. Depreciation is charged so as to ollocote the cost of tongible fixed ossets less their residuol value over their estimoted usef ul Ilves. Depreciotion is provided on the following b05es'. Freehold properly Computer eouipmenl Nol deprecioted 3 years straight line Pooe 21
Direct Help & Advice Ltd (A company limited by guarantee) Notes to the Flnon¢ial Stotements For the Yeor Ended 51 March 2024 Accounting policies (contlnued) 2.6 Revalvatlon of tongible fixed assets The Compony hos adopted the revoluotlon model to revolue Items of property, plant ond eqvipment whose foir volve con be meosured reliably. The revcluolion5 sholl be made with sufficient regularity to ensure thot the corrying omount does not differ materially from thot which would be determined uslng fair volve al the end of the reporting period. The folr volue of lond ond buildings is vsvolly determined from market-boge(J evidence by uppralsol thot 15 normally undertoken by professionolly quolified voluers. 2.7 Interest receivable Interest on funds held on deposlt is included when receivoble and the omount can be meosured reliobly by the Company,. this Is normolly upon notificolion of the interest paid or poyoble by the Institution with whom the funds ore deposited. 2.8 Debtors Trade ond other debtors are recognised ot the settlement amount ofter ony trode discount offered. Prepoyments ore volved ot the omount prepaid nel of ony Irode discounts due. 2.9 Cash at bank ond in hond Cash ol bonk and In hond includes cosh ond short-term highly liquid investments with o short moturity of three months or less from the date of ocquisition or opening of the deposit or Similar occounl. 2.10 Liobilities and provislons Liobilities ore recognised when there Is on obliooiion ot the bolance sheet dote as o result of o POSI event. il Is proboble thot a transfer of economic benefit will be reqvired in settlement. and the omount of the settlement con be estimoled reliobly. Liobilities ore recognised at the amount thot the Compony onticipates it will pay to settle the debt or the omount it hos received as advonced poyments for the good5 or servlces il must provide. Provisions are meosured ot the best estimate of the omounts required to settle the obligolion. Where the effect of the time volve of money is moteriol, the provision is bosed on the present volue of those omounts, discounted at the pre-tox discount rote thot ref lects the risk5 specific to the liability. The vnwinding of the discount is recognised In the stotemenl of finonciol activities os o finance cost. 2.11 Financlal instruments The Compony only hos financiol ossets ond finunciol liobilities of o kind thot qualify os basic finoncial irnslrumenls. Bosic finonciol Instruments ore inilially recognised at transaction volue ond subsequently measured ot their settlement volue with the exception of bonk looiis whic4 are subsequently measvred ot amortised cost using the effective interest method. Poge 22
Dlrect Hèlp & Advice Ltd (A compony limited by guorantee) Notes to the Financiol Statements For the Year Ended 31 March 2024 Accounting policies (continued) 2.12 Taxatlon The Company is considered io pass the tests set out in Porograph I Schedule 6 of the Flnonce Act 2010 ond therefore it meets the definition of o charitoble company for UK corporotion tox purposes. Accordingly. the Company Is potentiolly exempt from toxotion in respect of Income or capital gains received within cotegories covered by Chopter 3 Part 17 of the Corporotion Tox Act 2010 or Section 256 of the Taxotion of Char9eoble Gains Act 1992, to the eent thot such income or gains are applied exclusively to choritoble purpose5. 2.15 Penslons The Compony operates a defined contribution pension scheme ond the pension charge represents the omounts payoble by the Compony lo the f und In respect of the yeor. 2.14 Fund atcounting Generul funds ole unrestricted funds which are ovoiloble for use ot the dbgcretion of the Trustees in furtheronce of the general objettives of the Company ond whlch hove not been designc)ted for other purposes. Designoted funds comprise unrestricted funds thoi hove been sel oside by the Trugtees for porliculor PL5rposes. The aim ond use of eoch deslgnoted fund is set out in the notes to the financicjl statements. Restricted funds are funds which are to be used In accordonce with specific restrictions Imposed by donors or which hove been raised bu the Compony for particular purposes. The cost5 of raising and odminisleiing such fijnds ore chorged ogoinsl the specific f und. The aim ond use of each restricted fund 15 set out In the notes to the financial stotements. Poge 23
Direct Help & Advice Ltd (A company limited by guarontee) Notes to the Financial Statements For the Yeor Ended 31 Morch 2024 Critical accountlng èstimates and areas of Ivdgment In the opplicolion of the Compony's occovnting policies. which ore describeci in note 2, the Directors ore required to moke judgements. estimotes ond ossumptions obovl the corrying omounts of ossets ond liobiliries ihol ore not reodily opporent from other sources. The e5timotes ond ossocioted ossumptions ore bosed on historicol experience ond other foctors Ihot ore consldered to be relevrjnl. Acluol results moy differ from these eslimotes. The eslimotes ond vnderlying assumptions ore reviewed on on ongoing basis. Revisions to accounting estimole5 are recognised in the period In which the estimate is revised If the revision affects only thot period, or In the period of revision ond fvture periods If the revision affect5 both current and future periods. Criticol accounting estimates Dnd ossumption5'. Accrved Income Accrved income is on omount thot hos been eorned. there is a right to receive the amoutrjt, and It has not been recorded Wli 'hin the flnoncial stotemer7ts Due to the noture of the revenve within th- Company, work completed during the period w,,11 not yet hove been received ond therefore the Trustee5 ore required lo moke assumptions regording the recognition of this revenue Its recovergbilily. Deferred Ineome Deferred Income Is on amount Ihol has beer) received ond recorded with.in *he finonciol stolements bvt the onditions of the income hove not yet been met The Trustees ore required to assess if the conditions of receipl of graiit income hove been mei before revenue con be recognlsed within the finonciol stotements Tangible fixed o5sets Tongible fixed assets ore depreciated over their Useful life toklng into occounl. where appropriote, residuol values. Assessments of usef ul lives ond residuol volues are performed onnually, toking Into occounl foclors such os technologicol inr70VQtion. mainlenonce progrommes, market Informotion (Jnd manogement considerotions. In ossessing the residual volues. the remoining life of the osset. its projected disposol volue ond future morkei conditions ore ttsken into occount. Detail on tongible fixed assets can be found in note 12. Poge 24
Direct Help & Advlce Ltd (A company limlted by guorontee) Notes to the Financial Statements For the Year Ended 51 Morch 2024 Income from donations ond legacies Unrestricted f¥Jnds 2024 Totol funds 2024 Donolion5 5.217 5.217 Gronts 7,609 7.609 12,826 12.826 Unrestricted fvnds 2023 Totol funds 2023 Donotions 19,328 19.328 Grant5 32.260 32.260 51.588 51.588 Poge 25
Dlreet Help & Advice Ltd (A compony Ilmlted by guarantee) Notes to the Finonclol Stotements For the Yeor Ended 51 March 2024 Income from charitable activltiès Restricted Unrestrlcted funds fvnds 2024 2024 Totol funds 2024 Legol Ald Agency DCC Libraries 793.591 793.591 1.237 1.237 St Annes 78,035 18.035 Help Through Cri51S Enable Nottinghom City Council Access to Justice Foundotion 85,303 85.303 Moths multipl Ground Works 106.910 106.910 Derbushire County Council Inspire 22.000 22,000 85.305 941.773 1,027.076 Restricted Unrestricted funds funds 2023 2023 Total funds 2023 Legol Aid Agency OCC Librories 506,451 506.451 333,558 333.558 St Annes 59.377 59.377 Help Through Crisls Enable 6,432 6.432 25.559 25,559 Nottinghom Cltu Council Ground Works 2,812 2.812 373.298 373.298 Derbyshire County Councll Inspire 66.002 66.002 85,795 85.795 6.432 1.452.852 1.459,284 Page 26
Direct Help & Advice Ltd (A company limited by gvarantee) Notes to the Finoncial Statements For the Yèar Ended 31 March 2024 Investment income Unrestricted funds 2024 Total funds 2024 Renlol ir)come 32,856 52.856 Investment income 9.519 9.519 42.375 42.375 unrestricted funds 2023 Total funds 2025 Renlol income 32.856 52,856 Investment income 1,611 1,611 34.467 34.467 Analysis of expenditllfe on Churitoble actlvlties Summary by fund type Aestricted Unrestricted funds funds 2024 2024 Total 2024 Choritoble Activitie5 85,303 973.316 1,058.619 Page 27
Dlrert Help & Advice Ltd (A company limited by guaronteè) Notes to the Financlol Statements For the Yeur Ended 31 March 2024 Anolysis of expenditvre on ehorltoble activities (continued) Svmmary by fund type (continued) Restrlcted Unrestrlcted fvnds funds 2023 2023 Total 202J Choritoble Activities 6,432 1.366.23CI 1,372.662 Analysis of expendlture by aetlvlties Actlvltles undertaken directly 2024 Support costs Total fvnds 2024 2024 Choritoble Activitles 679.584 379.235 1.058.619 Activities undertaken directly 2023 Support costs Total fvnds 2023 2023 Chorltoble Activitles 7.054.854 317.808 1.372.662 oge 28
Oirect Help & Advice Ltd (A company Itmited by guarantee) Notes to the Financial Stotements For the Year Ended 51 Murch 2024 Anolysis of expenditure by activities (continued) Analysis of direct costs Totol funds 2024 Total funds 2023 Stoff cost5 664.743 912.082 Office premises Troining delivery costs Administrative expenses 14.891 5.512 50.337 9.129 77.544 679.384 1.054,854 Analysis of support cost5 Totol funds 2024 Totol funds 2023 Sloft costs 164.488 149,322 Office premises 98.462 64,558 Insui-once 8.813 8.955 IT Support 23.975 31.976 Loon interest 30.459 16,620 Commvr)icotions 25,544 25.060 Administrolive expenses 14,487 18,848 Bod debts 5.809 (3.906) 6,375 Governonce costs 7.400 379.235 317.808 Poge 29
Oirect Help & Advice Ltd (A compony limited by guorantèe) Notes to the Flnonelal Statements For the Yeor Ended 31 Mryrch 2024 Auditorfs remuneration 2024 2023 Fees poyoble to the Compony's ouditor for the oudit of the Compony's annual occounts 7,000 5.250 Fees poyoble to the CompoF)y's ouditor in respect of.. All non-oudit services not Included obove 400 Staff costs 2024 2023 Wages ond salaries Social security cost5 Contribution to defined contribution penslon schemes 728.506 943.572 59,599 75,066 41,126 44.766 829.231 1.061.404 The average number of persons employed by the Company during the year was os follows.. 2024 2023 No. Na. Advisors and odministrction 26 43 Centrol Monagemeni 29 46 The nvmber of employeas whose employee benefits (excluding employer pension costs) exceeded £60,000 Wa5. 2024 No. 2023 No. In the bond £60.001 £70,000 The totol omount of employee benefits (including employer pension contributions) received bu key management personnel for their services wos £164,488 (2023 - £149,322). The key monogement personnel of the charity consists of the Trustees und senior manogement team. Poge 30
Dirett Help & Advlce Ltd (A company limited by guarontee) Notes to thé Financial Stotements For the Yeor Ended 31 March 2024 11. Trustees, remuneratlon and expenses During the yeor. no Trustees receivecl ony remunerotlon or other benefits (2025 - £NIL). During the yeor ended 31 March 2024. no Trustee expenses hove been incurred (2023 £NIL). 12. Tangible fixed assets Freehold property Computèr eqvipment Total Cost or voluotion At l April 2023 1.055.000 144.J32 1,179.532 3.503 Additions 3,503 At 31 March 2024 1,055.000 147,835 1.182.835 Depreciation At l Apri5 2023 144,352 144.332 At 31 Norch 2024 144.332 144.332 Net book valve Al 31 Morch 2024 1,035.000 3.503 1,038.503 At 51 March 2023 1.055,000 1.035.000 A voluotion of freehold land ond buildings was corried out on 11 Februory 2021 ond 28 Moy 2021 by on externol voluer, Dovid Brown. These were volved ot £1,035.000 on the b05is of existing use. The Trustees believe that this voluotion remains reosonoble. The Company hos odopted o policy of revolualion for tangible fixed 055ets. Had these assets been measured ol historic cost. the corrying volues wovSd hove been 05 follows." 2024 2025 Freehold property 91S.184 944,034 Poge 31
Dlrect Help & Advice Ltd (A company limited by guorantee) Notes to the Finonclal Statements For the Year Ended 51 Morch 2024 13. Debtors 2024 2023 Due within one year Trode debtors 35.856 81,224 Other debtors 25.910 17,359 Prepoyments ond occrved Income 359.437 228.791 401.203 327374 14. Creditors.. Amounts falling dve within oné year 2024 2023 Other loons 44.091 46,681 Trode creditors 8.3S1 46.944 Other taxation ond social secur ty Other creditors 46.449 29.618 4.573 101 Accruols and deferred income 32,457 56.424 135,921 179,768 2024 2025 Deferred income 011 April 2023 Resource5 deferred during the yetsr Amounts released from previous periods 34,724 14,835 34 724 (34,724} (14.855) 34,724 As ot the balance Sheet dote the choritoble company wos holding fund5 relating lo income received in odvonce ol the 2024/25 financiol yeor. The mortouges ore Secured on the freehold properlij owned by the Chorlty. Poge 32
Direct Help & Advice Ltd (A compony limited by guarantee) Notès to the Flnanciol Stotements For the Year Ended 31 March 2024 15. Creditors: Amounts falling due after more than one year 2024 2025 Bonk loons 450,192 484,521 The aggregate omount of Ilobililie5 poyoble or repoyoble whollu or in port more thon five yeors atler the reporting date is.. 2024 2023 Poyable or rÈpDyoble by in5tolmÈnts 249.625 277.963 249.625 277.963 The Chority hos 2 loons in ploce with the bonk with rates of interest ol IYD p.a over bose rote ond they expire on 13 September 2C>31 ond 22 Jonuory 2034. The mortgages ore secured on the freehold property owned by the Chority. Page 33
Dlreet Help & Advice Ltd (A company limited by guarantee) Notes to the Financlal Statements For the Year Ended 31 March 2024 16. Statement of fund$ Statement of funds- current year Balance at I April 2023 Transfers 8olance at 31 In/ovt March 2024 Income Expenditure Unrestricted fvnds Designoted f vnds Land ond Bulldings 503,798 36.919 540.717 Generol funds Generol Fund5 698.781 995.737 (972.079) (1.237) (36.919> 685.520 DCC Libraries 1,257 698,781 996.974 (973.316) <36,919) 685.520 Total Unrestrlcted funds 7.202.579 996.974 (973.316) 1.226.237 Aestricted funds Access io Justice 85.303 (85.303) Totol of fLrnds 1.202,579 1.082.277 (1,058.619) 1,226.237 Page 34
Dirett Help & Advlce Ltd (A company limited by guorantee) Notes to the Flnoncial Statements For the Year Ended 31 March 2024 16. Stotement of funds (continved) Statement cf funds - prior year Balonce ot 31 March 2023 Bolance ot 1 April 2022 Transfers n/out Income Expenditvre Unrestrlcted funds Designated funds Lond ond Buildings 461.534 42,264 503.798 Generol funds Generol Funds 568.368 1,205,349 (1032,672) (533.558) (42,264) 698.781 DCC Librories 333.558 S68.568 1.538.907 (1,366,230) (42.264) 698.781 Total Unrestricted funds 1.029.902 1.538.907 (1.366.230) 1,202.579 Restrlcted funds Help through crisis 6.432 (6,452) Totol of funds 1,029.902 1.545.339 (1.372.662) 1.202.579 Poge 35
Direct Help & Advice Ltd (A company limited by guarantee) Notes to the Flnancial Statements For the Year Ended 31 March 2024 16. Statement of funds (contlnued) Designoted Funds The designc>ted fund relates to the net book volue of the premises less the mortgage outslondlng. This sum has been designoted as the buildings ore required to enoble th,e Cho., ity to meet its ciims and objectives. Restricted Fvnds Help through Crisis To 5UPPOrt people whose first longuoge is not English who are experiencing a hardshlp crisis In area5 svch as homelessne55, financiol hordship, fomily breokdown ond employment issues. Access to Justice To sustain ond improve access to eorly sociol welfare c7nd family legol gupporl ond advice. lo enoble users to resolve these problems os eorly os possible ond ovoid the need for court or Iribunol proceedings where possible. Where court or tribunol proceedings ore needed. the gfant will provlde the supporl needed to help people novigole the process effectively. including where support to prepare for court ond at court is requlred. 17. Analysls of net assets between funds Analysis of net assets between funds - current period Unrestrieted funds 2024 Total funds 2024 Tonglble fixed assets Current ossets 1,038.503 1.058.503 773.847 773.847 Creditors due withln one yeor Creditors due in more thon one yeor (155.921) (450.192) (135.921) (450,192) Total 1.226.237 1,226.237 Poge 36
Dlrèct Help & Advice Ltd (A company limited by guarantee) Notes to the Financial Statements For the Yeor Ended 31 March 2024 17, Analysis of net ossets between funds (cantinved) Analysis of net assets between funds - prior period Unrestricted fvnds 2025 Total funds 2023 Tongible fixed 05sets Current assets 1.035.000 1.035,ODO 831.868 831,868 Creditors due within one yeor Creditors due in more thon one year (179.768) (484.527) (179.768) (484,521) 1.2D2.579 1.202.579 Total 18. Reconciliation of net movement in funds to net cash flow from operating activities 2024 2023 Net Income for the period (os per Stotement of Finoncial Activities) 23,658 172.677 Adjustments for: Interest 30.459 16.620 Dividènds. interests ond rents from investments Increose in debtors (42.375) {73.829) (34,467) (63.214) Increose/(decreose) in crediloi"s (41.257) 6.614 Net cash provided by/(used in) operating activities 003.344) 98.230 19. Anoly5is of cosh ond cash eqvivalents 2024 2023 Cosh in hond 372.644 504,494 Totol cosh ond cash eqvivolents 372.6M 504.494 Poge 37
Oirect Help & Advlee Ltd (A company lsmited by guarantee) Notes to the Finaneial Statements For the Yeor Ended 31 March 2024 20. Analysis of changes in net debt At 1 Aprll 2023 Other non- Cush flows cash changes At 31 March 2024 Cosh ot bonk and in hond 504.494 (131,850) 67.480 372.644 Debt due within 1 year Debt dve oier l year {46.681) (64.890) (44.091) (450.192) (484.521) 34.529 (26,708) {64.370) (30,561) 021.639) 21. Penslon commitments The company operctes o defined contribution pension scheme. The assets of the scheme are held seporotely from those of the company In on independently administered fund. The pension cost chorge represents contribu,ions poyoble by the company to the fund and omounted to £41126 (2023 - £44.766). Contributions totuiling £4.458 (2023 £Nil) were poyable lo the fund ot the bulonce seet dote und ore included In creditors. 22. Operating lease commltments At 31 f4orch 2024 the Compony had commitments to muke future minimum leose payments under non- cancelloble operating leoses os ollows'. 2024 2023 Not loter than 1 year Loter than 1 year and not loter thon 5 years 10.468 7.561 28.584 4.237 38.852 11,798 23. Aerated party tronsactlons The Compony hos not entered into any reloted porty tronsoctlon durlng the yeor. nor ore there ony outstanding balances owing between relcted porties and the Company ot 31 March 2024. Poge 38