OpenCharities

This text was generated using OCR and may contain errors. Check the original PDF to see the document submitted to the regulator.

2025-12-31-accounts

Index to a
nnual
r
eport and
consolidated
f
inancial
s
tatements
Welcome from the Chairman
of the Board
of Directors 1
Report from the Chief Executive 2
Objectives, Achievements and Performance 3
Financial Review 5
Responsible Fundraising
and Cancer Support provision
8
Environmental Sustainability 9
Princip
al
Risks and Uncertainties
10
Governance, Structure and Management 1
2
Statement of Directors’ responsibility 1
4
President, Patrons
, Directors and Officers
1
6
Independent A
uditor
’
s report
1
7
Consolidated statement of financial activities 20
Charitable company statement of financial activities 21
Consolidated balance sheet 2
2
Company balance sheet 2
3
Consolidated
and company statement of cash flows
2
4
Notes to the financial statements 2
5

1

Laura Lee

2

1 visits include in-person, online, face to face and by telephone

3

4

2 Excl Northern Ireland

3 Excl Northern Ireland

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6

7

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9

**Risk ** How we manage it
Each risk area is supported by relevant policies and procedures that are regularly reviewed and updated and subject to
compliance testing
Organisational growth
Economic factors affecting
construction costs
Inability to secure capital income
-
Robust operational and governance process in place for all construction
projects
-
Board and Finance & Investment committee monitor cost approval of each
project
-
Board membership strengthened through addition of property expertise
-
Property and trading group reviews progress incl. analysis of expenditure
against budget
-
New Centre Development Fund
-
National Campaign Committee to generate capital income
-
Reviewed monthly by Executive
, including monitoring of construction costs
-
Feasibility period identified for each project
Revenue Growth
Inability to grow revenue income in
line with organisational growth
Inability to acquire new donors
-
Finance and Investment committee meet quarterly to monitor performance
-
Robust internal financial controls
-
Strategy to invest, grow and diversify our income in the communities where we
operate
-
Reserves policy in place
-
Expert management of investment
-
Acquisition and retention plans for all income streams
-
New brand/media campaigns based on audience insight
-
Improved financial data reporting and analysis
-
Fundraising proposition in place
-
Investment in donor insight
-
Planned transition of fundraising CRM to Salesforce
Leadership -
Succession plans in place for Executive team
and overseen by People

10

Retention and succession of senior
leadership
Committee (sub
-
committee of Board)
-
Personal development reviews
-
Executive Salary Review
-
Opportunities for leadership development/coaching/mentoring
Cancer care and support
Failure to maintain the quality of the
standards set
Failure to recruit and retain highly
skilled clinical staff
-
Programme operating model to ensure right level of skills and resource in place
to support activity and ensure quality outcomes for the cancer population
supported by centres
-
Review of programme e.g. Benefits Advice, support for men
-
An
nual Assurance Plan in place
-
Psychological governance in place
~~-~~
Named
p
sychologist oversees staff support and supervision framework
-
Cancer care programme delivered by qualified/ registered healthcare
professionals
-
Quality Assurance and Training Lead in post
-
Level 1
-
3 psychology training in place for programme staff
-
Centre Leadership programme in place
-
Emerging leadership programme
-
Clear job profiles and development reviews
-
Strong recruitment network & process overseen by HR
-
Induction and Development Lead in post
-
Organisational Principles and purpose established
-
People Strategy group
oversee
s
implementation of 5 year priorities
-
Benchmarking of compensation and benefits to ensure competitive overseen
by
People Committee
Safeguarding
Serious harm or abuse of vulnerable
people
-
COO and named Safeguarding leads
appropriately trained
-
Annual mandatory training
-
Speak up, Listen up, Follow up approach in place
-
DBS/
PVG checks for all staff, volunteers and Board members
-
Safeguarding policies and procedures
in place and reviewed annually
-
Escalation and reporting process
-
Weekly staff support and supervision led by
n
amed
Psychologist
-
DEI foundational training rollout underway
-
OSCR and CC compliant
Strategy implementation and
planning
Loss of management control may
lead to inability to achieve strategic
objectives
-
Board has oversight of strategy and delivery of operational plans
-
Executive Team meet monthly for in depth review by function of activity against
the business plans
-
Strengthened board membership with the addition of expertise in governance
and risk
-
5 year strategy agreed in plan 2023
-
2027
Health and Safety
Failure to comply with H&S
legislation
-
Risk assessments in place for all locations
-
Mandatory annual training
-
Annual policy review and approval by Board
-
Incident reporting and follow up procedures
-
Fire Management Plans
in place
-
Monitoring of compliance
GDPR
Data protection breach
-
Mandatory annual training
-
Designated internal Data Protection
O
fficer
-
DPO outsourced to Third Party
-
Data protection policy and procedures approved by Board
-
Escalation process and procedures
-
CRM in place for centre visitor and supporter data
Reputation
Gifts from Politically Exposed
Persons (PEPS) and other high
profile donors
-
Gift Acceptance policy
is in place and was
reviewed by external agency
and
recommendations implemented
-
Due diligence undertaken
-
Know your Donor template for fundraisers
-
Designated Process & Compliance Lead in place
-
Approval required by Board prior to engagement
with high profile donors
-
Mandatory training for fundraisers
IT controls
Cyber security breach
-
Industry standard systems
-
Strategy aligned to national cyber security framework

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shall be appointed for a term not exceeding 3 years and shall be eligible for re-appointment for a second and final term not exceeding 3 years. Directors shall then stand down and shall not be eligible for re-appointment. In exceptional circumstances, and what is considered exceptional shall be determined by the Directors, a Director may be re-appointed by a simple majority of Directors to serve a third and a fourth 3 year term and shall not be required to stand down after their second term. After serving a fourth term, a Director shall be required to stand down and shall not be eligible for re-appointment.

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8th July 2026

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