


|Index to a<br>nnual<br>r<br>eport and<br>consolidated|f<br>inancial<br>s<br>tatements||
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|Welcome from the Chairman<br>of the Board|of Directors|1|
|Report from the Chief Executive||2|
|Objectives, Achievements and Performance||3|
|Financial Review||5|
|Responsible Fundraising<br>and Cancer Support provision||8|
|Environmental Sustainability||9|
|Princip<br>al<br>Risks and Uncertainties||10|
|Governance, Structure and Management||1<br>2|
|Statement of Directors’ responsibility||1<br>4|
|President, Patrons<br>, Directors and Officers||1<br>6|
|Independent A<br>uditor<br>’<br>s report||1<br>7|
|Consolidated statement of financial activities||20|
|Charitable company statement of financial activities||21|
|Consolidated balance sheet||2<br>2|
|Company balance sheet||2<br>3|
|Consolidated<br>and company statement of cash flows||2<br>4|
|Notes to the financial statements||2<br>5|








































































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## **Laura Lee** 

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> 1 visits include in-person, online, face to face and by telephone 

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> 2 Excl Northern Ireland 

> 3 Excl Northern Ireland 

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|**Risk **|**How we manage it**|
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|Each risk area is supported by relevant policies and procedures that are regularly reviewed and updated and subject to<br>compliance testing||
|Organisational growth<br>Economic factors affecting<br>construction costs<br>Inability to secure capital income|-<br>Robust operational and governance process in place for all construction<br>projects <br>-<br>Board and Finance & Investment committee monitor cost approval of each<br>project <br>-<br>Board membership strengthened through addition of property expertise<br>-<br>Property and trading group reviews progress incl. analysis of expenditure<br>against budget<br>-<br>New Centre Development Fund<br>-<br>National Campaign Committee to generate capital income<br>-<br>Reviewed monthly by Executive<br>, including monitoring of construction costs<br>-<br>Feasibility period identified for each project|
|Revenue Growth<br>Inability to grow revenue income in<br>line with organisational growth<br>Inability to acquire new donors|-<br>Finance and Investment committee meet quarterly to monitor performance<br>-<br>Robust internal financial controls<br>-<br>Strategy to invest, grow and diversify our income in the communities where we<br>operate <br>-<br>Reserves policy in place<br>-<br>Expert management of investment<br>-<br>Acquisition and retention plans for all income streams<br>-<br>New brand/media campaigns based on audience insight<br>-<br>Improved financial data reporting and analysis<br>-<br>Fundraising proposition in place<br>-<br>Investment in donor insight<br>-<br>Planned transition of fundraising CRM to Salesforce|
|Leadership|-<br>Succession plans in place for Executive team<br>and overseen by People|



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|Retention and succession of senior<br>leadership|Committee (sub<br>-<br>committee of Board)<br>-<br>Personal development reviews<br>-<br>Executive Salary Review<br>-<br>Opportunities for leadership development/coaching/mentoring|
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|Cancer care and support<br>Failure to maintain the quality of the<br>standards set<br>Failure to recruit and retain highly<br>skilled clinical staff<br>|-<br>Programme operating model to ensure right level of skills and resource in place<br>to support activity and ensure quality outcomes for the cancer population<br>supported by centres<br>-<br>Review of programme e.g. Benefits Advice, support for men<br>-<br>An<br>nual Assurance Plan in place<br>-<br>Psychological governance in place<br>~~-~~<br>Named<br>p<br>sychologist oversees staff support and supervision framework<br>-<br>Cancer care programme delivered by qualified/ registered healthcare<br>professionals<br>-<br>Quality Assurance and Training Lead in post<br>-<br>Level 1<br>-<br>3 psychology training in place for programme staff<br>-<br>Centre Leadership programme in place<br>-<br>Emerging leadership programme<br>-<br>Clear job profiles and development reviews<br>-<br>Strong recruitment network & process overseen by HR<br>-<br>Induction and Development Lead in post<br>-<br>Organisational Principles and purpose established<br>-<br>People Strategy group<br>oversee<br>s<br>implementation of 5 year priorities<br>-<br>Benchmarking of compensation and benefits to ensure competitive overseen<br>by<br>People Committee|
|Safeguarding<br>Serious harm or abuse of vulnerable<br>people|-<br>COO and named Safeguarding leads<br>appropriately trained<br>-<br>Annual mandatory training<br>-<br>Speak up, Listen up, Follow up approach in place<br>-<br>DBS/<br>PVG checks for all staff, volunteers and Board members<br>-<br>Safeguarding policies and procedures<br>in place and reviewed annually<br>-<br>Escalation and reporting process<br>-<br>Weekly staff support and supervision led by<br>n<br>amed<br>Psychologist<br>-<br>DEI foundational training rollout underway<br>-<br>OSCR and CC compliant|
|Strategy implementation and<br>planning<br>Loss of management control may<br>lead to inability to achieve strategic<br>objectives|-<br>Board has oversight of strategy and delivery of operational plans<br>-<br>Executive Team meet monthly for in depth review by function of activity against<br>the business plans<br>-<br>Strengthened board membership with the addition of expertise in governance<br>and risk<br>-<br>5 year strategy agreed in plan 2023<br>-<br>2027|
|Health and Safety<br>Failure to comply with H&S<br>legislation|-<br>Risk assessments in place for all locations<br>-<br>Mandatory annual training<br>-<br>Annual policy review and approval by Board<br>-<br>Incident reporting and follow up procedures<br>-<br>Fire Management Plans<br>in place <br>-<br>Monitoring of compliance|
|GDPR <br>Data protection breach|-<br>Mandatory annual training<br>-<br>Designated internal Data Protection<br>O<br>fficer<br>-<br>DPO outsourced to Third Party<br>-<br>Data protection policy and procedures approved by Board<br>-<br>Escalation process and procedures<br>-<br>CRM in place for centre visitor and supporter data|
|Reputation<br>Gifts from Politically Exposed<br>Persons (PEPS) and other high<br>profile donors|-<br>Gift Acceptance policy<br>is in place and was<br>reviewed by external agency<br>and<br>recommendations implemented<br>-<br>Due diligence undertaken<br>-<br>Know your Donor template for fundraisers<br>-<br>Designated Process & Compliance Lead in place<br>-<br>Approval required by Board prior to engagement<br>with high profile donors<br>-<br>Mandatory training for fundraisers|
|IT controls <br>Cyber security breach|-<br>Industry standard systems<br>-<br>Strategy aligned to national cyber security framework|



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shall be appointed for a term not exceeding 3 years and shall be eligible for re-appointment for a second and final term not exceeding 3 years.  Directors shall then stand down and shall not be eligible for re-appointment. In exceptional circumstances, and what is considered exceptional shall be determined by the Directors, a Director may be re-appointed by a simple majority of Directors to serve a third and a fourth 3 year term and shall not be required to stand down after their second term. After serving a fourth term, a Director shall be required to stand down and shall not be eligible for re-appointment. 















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8th July 2026 

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