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2025-03-31-accounts

Charity reglstratlon number SC010051 (Scotlandl ANGUS CITIZENS ADVICE BUREAU ANNUAL REPORT AND UNAUDITED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

ANGUS CITIZENS ADVICE BUREAU LEGAL AND ADMINISTRATIVE INFORMATION Trustees Chlef Offlcer Charlty reglstratlon Scotland SC010051 Independent examlner MMG Chartered Accountants Chapelshade House 78-84 Ball Street Dundee DD1 1RQ Bankers Bank of Scotland Brothock Bridge ARBROATH D011 1NH

ANGUS CITIZENS ADVICE BUREAU CONTENTS Page Trustees, report Statement of trustees, responslbllltles Independent examiner's report Slalement of financial activitl8S Balance sheet Notes to the financial slatèmenls 10-22

ANGUS CITIZENS ADVICE BUREAU TRUSTEES. REPORT FOR THE YEAR ENDED 31 MARCH 2025 The Trustees present their annual report and flnancial statements for the year end8d 31 March 2025. The financial slalements have been prepared In accordance with the accounting policies sel out In note 1 to the financial statements and comply with the Bureau's constitution, the Charities and Trustee Investment (Scotlandl AGt 2005, the Chari118s Accounts {Scotlandl Regulations 2006. FRS 102 "The Financial R8POrting Standard applicable in the UK and Republlc of Ireland" and the Charities SORP 'Accounting and Reporting by Charities.. Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in tho UK and Rèpublic of Ireland IFRS 1021.. Ob]e¢tives and actlvltlos The main activity and purpose of the charlty Is to promote any charitable purposes for the beneflt of the community in Angus by the advancement of education, the r8llef of those in need, the advancement of health and the advancement of community development. The main objectives durlng 2024125 were: To comply with the 12 Cltlzens Advlce Bureau prlnciples To provide a quality servic8 to th8 Cltizen5 of Angu5 To influence social policy, both nationally and locally To show a willingness to work with our local communlli8s and wlth othèr community organlsations To ensuré staff and resources and managed effectively To develop special proj8Cts which will derive added value to Angus To promot8 th& s&Nic8 innovalively The Bureau is grateful for the unstlntlng efforts of ils volunteers who are Involved In servlce provlslon. Public benefit The Trustees have paid due regard to guldance issued by th8 Charity Commission in declding what actlvlties th8 Bureau should undertak8. Achlevements and performance Significant activiti&s and achievements against objgctives Independent audits confirm that the Bureau works lo a high standard In t6mis of both business management and quality of advlce. Internal monitoring of case records. adherence to the aims and principles and the Bureau's policles and procedures ensure that the standards continug. Our core grant funder is Angus Council. In addition to the core service, the Bureau has an excellent and proven track record of project work, working successively with a wide variety of funders including the Scottish Gov8rnm8nl, Citizens Advice Scotland and National Lottery. all of whom continued to fund projects in 202412025.

ANGUS CITIZENS ADVICE BUREAU TRUSTEES, REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Flnancial review The financial results for the perlod are set oul in the attached financial stalemenls. The Bureau continues to monitor and assess the needs of the community and strives to develop projècts and work in partnership with other local organisalions lo provid8 specialist advice and assistance for the benefit of Angus residents. This year has been one of considaring how best to deliver our advice services in the future. 11 has undoubtedly been challenging year in terms of our income levels, and the demand for our advice. Services remain consis18nlly high. Costs, such a5 Utilities, have increased. but generally Speaking our income has not seen the increases lo match. During 24125 the Board agreed to undertake a $8rvice review, both from a financial perspective as well as service dellvery. Thls was carned out by an external consultant. This provided a plan for the nèw Chlef Officer to tske on and work wlth for the following years. The chall8ng8 of providing sufficient resourclng for an advice s8rvic8 of thls slze against the Income streams we receive continues into the next financial year. 11 will undoubtedly be a period of change and developrnant in order lo ensure that th& organisation remains financially viable In a challenging funding landscape and al a time when our free, impartial, confidential advice servlce is in high demand. Th8 24125 year Introduced many options for transformational change In order to achleve thls balance of high quallty service delivering wSth operating within our mean. This will be continued going into 25126. Resorves policy Th8 Res8rv&s Pollcy that was formally adopted by the Board In March 2022 r8malns In place havlng been rèvlèwed by the Finance Sub-committee. Glven our charitable purpos8. thls reserves pollcy alms lo ensure thè vital work of the Bur8au is protected from disruption. As part of effective financial management, we hold reserves to ensure we can manage the financlal impact of possible risks. The Board are aware that at all limes the Trustees must act with reasonable care and skill In their decI5ions and duties. There are a range of risks the organisalSon faces, including the risk of an unforeseen drop in income or unbudgeled increases In expenditure. To that end, and against the background of the unpredictable third sector funding landscape post Covid-19, the Trustees have established a designated r8sèrves policy as detailed below..

ANGUS CITIZENS ADVICE BUREAU TRUSTEES. REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 DESIGNATED RESERVES The designated reseryes were reassessed by the Board at their March 25 meeting. 1. Servlce Contlnulty Reserves Sufficient r6seTves to ensure the continuity of the service and cover oparating costs for al least 6 months. Thè same reserve previously covered an 8-month period. but increased costs have meant 11 covers a shorter period al £200,000 {2024- £240,000). The Bureau currently receives 600/0 of Its funding from two main sources and often r8C8lvès funding of short duralSon. This designation Is lo provide security should any of the income sources withdraw or reduce sUPPOrt al short nollce. It also allows lime for the organisalion lo source longer term solutions in the event of funding Ihdrawals. Should a full closure of the service ever be required. Ihls designation would allow for a coherent and organised wind down of the charity maklng sure that support costs are met and good govemance Is maintained throughout. 2. Building Maintenance Reserves The charity own5 all three Angus offices outright and as the buildings age, the costs of maintenance increases. The £50,000 allocation was to cover the development of the Monlrose office a5 well as other ongoing building maintenance repairs. The Monlros8 property redevelopment did not proc8ed. The Monlrose and Forfar offices closed on 31 March 25 and as such this reserve has been released back to g8n8r81 fund5 Wlth any maintenance osts now being met by the general funds of the Bureau. 3. Redundancy Reservo5 A designated rèsèrvè of £30.000 (2024 £60,000) to cover all current staff Ilabilltles for statutory r8dundancy payments and associated costs. POLICY REVIEW Angus Citizens Advice Bureau ReseNes Policy is not a slalic document and as the needs of the organisation hange or the charity plans aller, the policy will be reviewed. The policy will be actively monitored and reviewed by the Board of Trustees in conjunction with the Chief Officer. Al a very minimum, il will be reviewed and agreed annually by the Trustee5 at the February meeting pnor lo th8 beginning the financial year. The March 2025 board meeting held such a r8view and agreed lo an amendment to the res8rve5 policy. The total unrestricted reserves al 31 March 25 were £350,055 (2024 £449,628), therefore this policy has been mèt. The balanc8 held as unr8slricled funds al 31 March 2025 was £120.055 (2024 £99,618} excluding the designated reserves of £230,000 (2024 £350.0001. Reslricled funds at 31 March 2025 amounted to £151,864 (2024 £156,967). These are disclosed in notè 16 & 17 of the financial statements Major risks Angus Citizens Advice Bureau is a member of the Scottish Association of Citizens Advice Bureau. The Bureau is subject to independent audit lo ensure compliance with the Cltizens Advice Scotland Membership Starsdards and Quality Assurance Scheme. The Bureau also has r8sponsibililies in respect of service quality lo their core funder5'. Angus Council, the Scottish Government and other project funders. Angus Citizens Advice Bureau has carrled out risk assessments on most areas of management including external threats to the financial security of the Bureau. The Bureau also operates a risk register which sils as a standing agenda item at all Board meetings discussing straleglc risks to the organisation. structure, governance and management Angus Citizens Advice Bureau 15 a Scottish Charitable Incorporated Organisation ISCIOI govemed with effect from 21 February 2013 by a Constilulion. Is is registered with the Scottish Charity Regulator. Angus Citizens Advic8 Bureau was originally set up as a company limited by guarantee on 14 August 1984. The main activity and purpose of the organisation is lo promote any charitable purpose for Ihe benefit of the community in Angus by the advancement of educalion, the relief of those in need. the advancement of health and the advancement of community development.

ANGUS CITIZENS ADVICE BUREAU TRUSTEES, REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 nts were: Recruitment and appoinlmenl ol truslees The Trustees, who rneel a minimum of four tim8S P8r year. are responsible for taking strategic decisions in respect of the Bureau. which are incorporated in Ihe Bureau's Policies and Procedures Manual or refered lo in other documents approved by them. The Trustees are elected at the Annual General Meeting. Durlng 2021, the Board agr8ed to the creation of a new perman8nt Finance Sub Committee IFSCI. The FSC meet prior lo each Board m8eling lo review and monitor Bureau finances. and mor8 frequently if r8quired. The committee currently has no declsion-maklng powers, unless deslgnat8d by the Board. The Board appointed a Finance Director in accordanc8 with their conslilulion on 9 August 2023. The Chlef officer Is appolnlèd by th8 Trustees to manage the day lo day operations of the Bur8au's Constitulion. The Bureau has the power lo do anylhlng whlch Is calculated lo lurther Its purpose or Its conductive or Incidental In doing so. The Trustees conslder the Board of Trustees, InGludln9 the Chlef Officer, to be the key management personnel of thg 8ureau. in charge of dlrecling and controlling the Bureau and running and oporalSng on expenses paid in the year is disclosed in notes to financi81 slatem8nts. Truytees are required to disclose all relevant interests and register them with the Chief Officer and in acGordanGe with th8 Bureau's policy to withdraw from decisions where a conflict of inter85t arises. The pay of the Bureau's Chlef Officer Is reviewed annually and Is adjusted al the 8oard's d15crelion. Induction and tr8ining of trustees Since adoption of the 2020 Conslilution, membership ol Ihe Bureau is open lo persons aged 16 or over who Ilve or work within the area of Angus Council and who must regi8ler or re-regisler as members in accordance wth the Constilub'on. Trustees are nominated for office al the first m88ting after the AGM. The new Constitution has removed reslriclions on categories of Trustees and added 6 year s8rvic8 limit for Trustees on the Board. This ensures that represenlalion, Skills, insight and experience are drawn from across the Angu5 Community and Ihal there is a freshness of govemance and maximum flexibility in the cornposition ofthe Board. The method and provlslon of tralnlng for the Trustees and Members Is contained In the Scottish Citizens Advice Bureau servlce intranet link at www.cas.org.uk. During the financlal year, the Board adopted a new induction process for new Trustees jolning the Board. The Chief Offlcer Is the m05t senlDr pald offlc8r ol the Bureau. The Chlef Officer r8POrts to the Board of Trustees and is responsible for making the strategic and operational recommendations to the Trustees for consideration. The strategic and operational powers devolved lo the Chief Officer are defined in Angus Citizens Advice Bureau Policies and PrO￿dureS and Standards manual. The Chief Officer is supported by a managernent team in A￿roath together with Project Officers for some of the other specialisl projects managed by the organisalion for which grant funding has been raised.

ANGUS CITIZENS ADVICE BUREAU TRUSTEES, REPORT {CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 The Iruslees, report was approved by the Board of Trustees. Trusta• 8 December 2025

ANGUS CITIZENS ADVICE BUREAU STATEMENT OF TRUSTEES, RESPONSIBILITIES FOR THE YEAR ENDED 31 MARCH 2025 The Trustees are responsible for preparing the Trustees, Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Acceptèd Accounting Practice}. The law applicable lo charities Sn Scotland requires the Trustees lo prepare financial stslemenls for each financial year which give a true and fair view of the stale of affairs of the Bureau and of the Incoming resources and application of resources of the Bureau for that year. In preparing these financial statements, the Trustees are required to.. select suitable accounting policies and then apply them consistently; observe the methods and principles in the Charit185 SORP., make judgements and estimates that are reasonable and prudent., slate whether applicable accounting standards have been followed. subject lo any mal8rfal departures disclosed and explain8d in the financial statements., and prepare the financial 51atements on the going conGem basls unless it Is Inappropriate lo presume that the charity will continue in operation. The Trustees are r8sponslble for keeping sufficient accounllng records that disclose with reasonabl8 accuracy at any lime the financial posillon of the Bureau and enable them lo ensure that the financial statements comply with tha Charities and Trustee Investment (Scollandl Act 2005, the Charit18s Accounts {Scolland) Regulations 2006 and the provisions of the trust deed. They are also responsible for safeguarding the assets of the Bureau and hence for taking reasonable steps for the prevention and detection of fraud and other irrggul8rilies.

ANGUS CITIZENS ADVICE BUREAU INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF ANGUS CITIZENS ADVICE BUREAU I report on the financial stalemenls of the Bureau for the y8ar ended 31 March 2025. whlch are set out on pages 8 10 22. This report is made 10 th8 trustees, as a body, in accordance with the t8mis of my èngagement. My work has been undertaken lo enable me lo report my opinion sel out bèlow and for no other purpose, To the fullest extent permitted by law I do not acc8Pt or assume responsibility lo anyon8 oth8r than the trustaes, as a body. tor my work or thi5 report. Respectlve responslbllltles of Trustèes and examlner The Bureau's Tru51ees are responslble for the preparation of th8 flnanclal statements In accordance wilh the t8mis of Ihe Charities and Trustee Investment (Scotlandl Act 2005 an(J the Charities AGcounts (Scotlandl Regulations 2008 las amènded). The Bureau's Trustees considér that the 8udil requirement of Regulation 10{1 Ila) lo (c} ol the 21)06 RegLJlations does not apply. 11 Is my responsibllity lo examine the financial slalements as requlred under secllon 44111(cl of the Act and to stat8 whether partlcular matters hav8 come lo my attentlon. Ba81s of Indgpondent examlnor's 8tatement My examlnalion is carried out In accordance with Regulation 11 of the 2006 Accounts Regulatlons. An examination includes a review of Ihe accounting records kept by the charity and a comparison of the flnanclal slalements presented wllh those records. 11 also Includes consideralion of any unusual item8 or dlsclosures in the financial ststements, and seeklng explanations from Ihe trustees concerning any such matt8rs. The procedures undertaken do not provide all the evidenGe that would be required In an audit, and consequently I do not 8xpress an audit opinion on the view given by th8 finanaal statements. Indepèndent examlnorfs statemènt In the course of my examinatlon. no matter has come lo my attention 1. whlch glves m8 reasonable cause to belleve thal In any material respect the r8qulr8rnents: to keep accounting records in accordance wllh Section 4411){al ol the 2005 Act and Regulatlon 4 of the 2006 Accounts Regulations. and lo pr8pare financial sla18menls which Bccord with th8 accounting records and comply with Rogulalion 8 Of the 2006 Accounts Regulallons have not be8n met, or 2. to which. in my opinion, attentlon should be drawn in ord8r to enable a proper understanding of the financial statements to be reached. MMG Chartered Accountants Chapelshade Hcuse 78-84 Bell Slreel Dundee DD1 1RQ 8 December 2025

ANGUS CITIZENS ADVICE BUREAU STATEMENT OF FINANCIALACTIVITIES INCLUDING INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 31 MARCH 2025 Unrestrlctad Rastrlcted funds funds 2025 2025 Total Unrostrlcted R88trlcted funds funds 2024 2024 Total 2025 2024 Notes Income from: Donations and legaci8S Charitable activities Other trading activities 490 138,500 7,870 490 325.358 7,870 186,858 186,702 11,940 208,098 394,800 11,940 Total Income 146,860 186,858 333,718 198,642 208,098 406,740 Expenditure on: Charitable activities 246,423 191,961 438,384 277,285 193,927 471,212 Total expondlture 246,423 191,961 438,384 277,285 193,927 471,212 Ngt expendlturo (99,5631 {5,103} 1104,6661 (78.6431 14,171 164,4721 Transfers be￿een funds (4,331 } 4,331 Nèt movement In lunds (99,563) 15,103) (104.6661 (82,9741 18,502 (64,4721 Reconclllatlon of funds: Fund balances at 1 April 2024 449,618 156,967 606,585 532,592 138,465 671,057 Fund balancos at 31 March 2025 350,055 151.864 501,919 449,618 156,967 606,585 The statement of financial aclivilies includes all gains and losses recognised in the year. All income and expenditure derive from Gontinuing activities.

ANGUS CITIZENS ADVICE BUREAU BALANCE SHEET ASAT31 MARCH 2025 2025 2024 Noto8 Flxed assets Tangible 8ss8ts 12 211.9)7 222,006 Current usets Debtor5 Cash at bank and in hand 13 5,605 354,537 13,069 430.839 Credltor•: amounts falllng due wlthln one year 360,142 14 443,908 170.130) (59.3291 Net currnnt as8ets 290,012 384,579 Total assots l•¥s current Ilabllltles 501.919 606,585 Tho fvndl of th• Bureau Reslricled income funds Unreslricled funds 17 18 151,864 350,055 156,9fj7 449,618 501,919 606.585 The financial 8talèm8nts were approv￿ by the Trustee? on 8 08cember 2025 Trustee

ANGUS CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 Accountlng pollcles Charlty Informatlon Cil".:p.r.: Ad-'irg B'.Iri.clll IS Ic Scottish Charitable Organlsatlon (SCIO). The registered offlce is 1.1 Basls of preparatlon The financial statement5 have b88n prepared in accordance with the Bureau's governing doGument, the Chariti8s and Trust88 Inv8Stment {Scollandl Act 2005. the Charities Accounts (Scollandl Regulations 2006, FRS 102 "The Financial Reporting Standard applicable in the UK and Republic of Ireland" and the Charities SORP "Accounting and Reporting by Charities.. Statement of Recomrnendgd Practice applicable to charitles preparing thgir eccounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 1021" The Bureau is a Public Benefit Entity as defin8d by FRS 102. Th8 Bureau has tak8n advantage of the provislons in the SORP for charilies not to prepare a slatement of cash flows. The ffinanclal stalements are prepared in slerlSn9, whlch is th6 functional currency of the Bureau. Monetary amounts in these financial slalem8nls are round6d to the near8St £. The financial statgmenls have been prepared under the historical cost conventlon. The prfncipal accounting pollcles adopted are $81 out below. 1.2 Golng concern Th8 Board Is cognlsant of the challenging financlal landscape much of the Ihlrd sector Is operallng In. Due lo healthy set of reserves. the Board agreed to run down Ihe reserves over the pasl couple of years. However. we recognise this is a pattern that cannot continue. As SLsch, this pa31 year, we agreed a deficit budget on tho condition that a full-service review look plac8 with a vi8W to bring our s8Nice within our means. Oifficull deGlsions havg had to be made, including the closure of hvo of our offices. We have adapted our servlce delivery m¢Jdel and have contingency plans In place should projected income not be met to be able to bring our 8xpendilur8 down accordingly. At the lime of approvlng the financial statements. the Trustees have a reasonable expeclalion thal the Bureau ha5 adequate Tesources lo continue in operational exist8nc8 for the foreseeable future. Thus the Trustees continue lo adopt the golng coneem basis of accountln9 in preparlng the financial statements. 1.3 Chartt8bl• fund• Unrestricted funds are available for us8 at tha di$cretion of the Trusleo8 in furtherance of their charitable objecllves. Designated funds compns8 funds which hav8 been Sel aside at the discretion of th8 Truste8s for specific purposes. The purposes and uses of the designated fund5 are sel out in thg notes to the financial slal&mants. Th8 Tru51ees agre8d a revised pollcy for designated funds In March 2025 and transfer5 were rnade from designated funds back to general unr83tricted funds in accordance with the policy. Restricted funds are subject to specific conditions by donor3 or grantors as to how they may be used. The PUfPOS8S and uses of the r8Stricted funds are sel out in th& not8s lo th8 financial slotgments. Transfers are made from general res&N8S to restricted funds when Certain projects require additional funding throlsgh support from the charity's gen8ral r8serves. 1.4 Income Income is recognised when the Bureau is legally entitled to it after any performance conditions have been met, the amounts can be measured reliably. and it is probable thal In￿rne will be received. 10-

ANGUS CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Accountlng policles {Contlnu8dl Donations are recognised once th8 Bureau has been notified of the donation, unless performance conditions require deferral of the amount. Income tax recoverable in relation to donation5 received under Gift Aid or deeds of covenant is recognised al the time of the donation. Grants including grants for th6 purchase of fixed assets are r8cognised In full in the slalement of financial activities in the year in whlch they are receivable. Incorné from grants, where related to S8Nicè delSvery are accounted for wh8n the Bureau eams the right to consideration by its performance. The value of services provlded by volunteers has not been includèd In these financial statements. In¢om8 Is deferred when it has been rec8ived in advance of all the criteria for Income having been met. 1.5 Expendlture Expenditure is recognised on an accrual basis as a liability is incurred. Expenditurè includes VAT as the charity is not registered for VAT. Charitable expendllure comprises costs Incurred by the Bureau In the dellvery of its actlvitles and s8rvlces. 11 includes both direct costs and those of an indirect nature necessary to support them. Govemance costs Include thosp costs assoclated wllh meellng constitutional and slatulory requirements of the Bureau and include Ind8pendenl examiner's fees and costs linked lo the strategic management of the Bureau. Certaln other costs. which are attributable to more than one activity are apportlonèd across cost categorl8S using an approprlate basis as the Trustees of the Bureau see fit. 1.6 Tanglble flxad assets Tangible fixed assets are inilially measured at cost and subsequ8ntly measured at cost or valuation. net of depreciation and any impairment losses. Depreciation is recognised so as to write off the cosl or valuation of assets less their r8sidual values over their Useful lives on the following bages.. Freehold land and building5 Office equipmenUFixtures and fittings 2°h straight line 25 /0 straight line1150/0 reducing balance The galn orloss arising on the disposal of an asset is detemiined as the dlfference betjveen the sale proceeds and the carrylng value of the asset, and is recogn15ed in the statement of financial activities. Minor individual items purchased costing £1,000 or less are not capitalised. 1.7 Impalrment of flxed assets Al each reporting end dale, Ihe Bureau reviews the carying amounts of it5 tangible assets to determine whether there is any indication that those assets have suffered an impairment loss. If any such indication exists. the recoverable amount of the a5sel is estimated in order to determine the extent of the impairment loss lif any). 1.8 Cash and cash equlvalents Cash and cash equivalents include cash in hand, deposits held al call with banks. other short-term liquid investments with original maturities of three months or less, and bank overdrafts. Bank overdrafts are shown within borrowings in current liabilities. 11

ANGUS CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Accounting pollcies (Continued) 1.9 Financlal instruments The Bureau has elected to apply the provisions of Secllon 11 'Basic Financial Instruments, and Sectlon 12 'Olher FinancSal Instrurnen15 Issues, of FRS 102 to all of ils financial instruments. Financial instruments are recognls8d In the Bureau's balance sheet when the 8uf8au bècomgs party to the contractual provisions of the inslrum8nt. Financlal asset5 and liabilities are offset, with the n81 amounts presented in Ihe financial statements. when there is a legally enforceable right to sel off the recognis&d amounts and there is an intention lo settle on a ng1 basis or lo realise th8 asset and settle the liability simultaneously. Baslc financlal assets Basic financial assets. which include debtor5 8nd cash and bank balanc8s, are initially measured at transaction price including transaction costs and are subsequently carned at amortised cost using the effective interest method unless the arrangement constitutes a financing transaction, where the transaction is easured at the present value of the future receipts discounted at a market rate of interest. Financial assets classified as receivable within one year are not amortised. Baslc flnanclal Ilabllltles Basic financial liabilities, including creditors and bank loans are initially recognlsed at transaction price unless the arrang&mènl constitutes a financing Irans8Ction, where the debt instrument is measured al the present value of the future paymen15 discounted 81 a market rale of interest. Flnancial liabilitlgs classified as payable within one year are not amortised. D8bl inslrum8nt5 are subsequently carried al amortlS8d cost, using the effective interest rale method. Trade creditors are obligations to pay for good5 or services that have been acqulr8d In the ordinary course of operations from supp118rs. Amounts payable are classified as current liabilities if paymènt is due within one year or less. If not, Ih8y are pr8S8n18d as non-current liabilities. Trade creditors are recognised initially at Iran5aclion price and subsequently measured at amortlsèd cost Using the effective interest mèthod. Derecognition of flnanclal Ilabilltles Financial liabilit185 are derecognised when the Bureau's contractual obligation5 expire or are dlscharged or cancelled. 1.10 Employee beneflts The cost of any unused holSday enlillement is recognised in the period in whlch the employee's services are reGeived. TerniinatSon benefits are recogni5ed immediately as an expense when the Bureau is demonstrably commltted to terminate the employm8nt of an employee or to provide tennination benefits. 1.11 Retlrement beneflt8 The Bureau makes contributions to a pension scheme for those paid ernployees who wish to so enter. The pension scheme is a defined contribuliori Scheme and the assets of the scheme are managed independently from those of the Bureau. The charge in the Statement of Flnancial Activities r8fer5 to the pension contributions due from the Bureau durlng the year. 12-

ANGUS CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Crltlcal accountlng ostlmatas and Judgements In the application of the Bureau's accounting policies. the Trustees are required to make judgements, estimates and assumptions about the carrying amount of assets and liabilities thal are not readily apparent from other sources. The estimates and associated assumptions are based on historical experience and other factors that are considered to bé ralevant. Actual results may differ from thase aslimates. The estimates and underlying assumpllons are reviewed on an ongoing basis. R8visions to accounllng estimates are recognised in the perSod in which the estimate is revised where the revision affects only that period. or in the period of the revision and future periods where the revision affects both current and future P8riods. Crltlcal Judgements Accrual8 Accruals are appli8d al the year ènd based upon financial costs rec81V8d post year end and the experience of the Trustees. Income from donatlons and legacles Unrestricted Unrastricted funds funds 2025 2024 Donations and gifts 490 Income from charStable actlvlll89 Unrestrlcted Restrlcted funds funds 2025 2025 Total Unrestrlcted Restrlcted funds funds 2024 2024 Total 2025 2024 Clllzen advlca Grants 138,500 186,858 325,358 186,702 208,098 394.800 Income from other tradlng actlvitles Unreslricted Unrestrlcted funds funds 2025 2024 Fundraising events 7,870 11,940 13

ANGUS CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Expenditure on Charltable activltles citizen advlcè 2025 Citizen advice 2024 Direct costs Staff costs Property running costs Repairs and maintenance Stationery. postage and advertising Telephone and computer costs Volunteer expense5 Sundry expenses Health and safety costs Staff training and travel 353.631 26,554 2,404 8,863 3,973 3,191 12,303 5,006 400 398.764 15,848 6.131 10,722 3,720 3,556 2,212 3.356 336 416,325 444,645 Shar6 of support and governance Costs (see note 71 Support Governancè 13,106 8,953 14.909 11,658 438,384 471,212 Analysls by fund Unreslricled funds Reslric18d funds 246,423 191,961 277,285 193,927 438,384 471,212 Support costs allocated to actlvllies citlzen advlce 2025 Totsl 2024 Staff costs Depreciation Govemance 3,007 10,099 8,953 4,662 10,247 11.658 22,059 26.567 14-

ANGUS CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Support costs allocated to activlties (Continued} 2025 2024 Governance costs comprl8è: Staff costs Independent examination fees Legal and professional AGM feeslBoard development days 3,007 3,720 1,980 246 4,662 4,960 2,036 8,953 11,658 Nèl movoment In funds 2025 2024 The net movement in funds Is slated after chargingllcrediling).. Fees payable for the independent examination of the charity's financial Statements Depr8ciatlon of ownad tanglble fixed assets 3,720 10,099 4,960 10,247 Trustees None of the Trustees {or any persons connected wlth them) recelved any remuneration or benefits from the Bureau during the current or year preceeding. 10 Employees The avèrage monthly number of employèes during the year was: 2025 Number 2024 Number 18 18 Employment costs 2025 2024 Wages and salaries Social security costs Other pension costs 312,250 18,012 29,383 351,013 24,026 33,049 359,645 408,088 There were no employees whose annual remuneration was more than £60,000 in either year. 15-

ANGUS CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 10 Employees (Continued} Remuneration of key management porsonnel The Bureau considers its key management personnel comprises the Trustees, the Chief Officer and the Operations manager. The total remuneration, including employer pension contributions, of key management personnel was as follows: 2025 2024 Aggregate comp8nsation 54,659 84,475 11 Taxatlon The charity is exempt from taxallon on Its actlvSties because all its income is applied for charitable purposes. 12 Tanglble flxed assets Fr••hold llnd Offic• and bulldlngs•qulpm•ntlFlxt ures and f1tt5ng• Total Cost Al 1 April 2024 381,792 26.626 408,418 Al 31 March 2025 381,792 26,626 408,418 Dgpreclatlon and Impalrment At 1 April 2024 Depreciallon charged In the year 168,634 7,636 17,778 2,463 186,412 10,099 At 31 March 2025 176.270 20,241 196,511 Carrylng amount Al 31 March 2025 205,522 6,385 211,907 At 31 March 2024 213,158 8,848 222,006 13 Debtors 2025 2024 Arnounts falllng due wlthln one year: Trade debtors Prepayments and accrned income 1,102 4.503 6,775 6,294 5,605 13,069 16-

ANGUS CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS {CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 14 Credltors: amounts falllng due wlthln one year 2025 2024 Notes Deferred income Trade creditors Accruals 15 55,056 320 14,754 45.000 1.460 12,869 70,130 59,329 15 Deferréd Income 2025 2024 Other deferred income 55,056 45.000 Deferred Incom8 Is included in the financial statements as follows: 2025 2024 D8f8rr8d incom8 is Included within: Current liabllities 55,056 45,000 Movements In the year.. Deferred income al 1 Aprll 2024 Released from previous periods Resources deferred in th8 year 45,000 145,000) 55,056 11,000 (11,000) 45,000 Deferred income at 31 March 2025 55.056 45,000 16 Retlrement beneflt schemes 2025 2024 Defined ¢ontribution schemes Charg8 to profit or loss in respect of defined contribution sch8m8S 29,383 33,049 The Bureau operates a defined contribution pension scheme for all qualifying employees. The ass6ts of the scheme are held separal8ly from those of the Bureau in an independently administered fund. At the year end there were outstanding contributions due to be paid of £2,550 {2024 - £2,714). 17-

ANGUS CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 17 Rastrlcted funds The reslricled funds of the charity cornprise the unexpended balances of donations and grants héld on trust subject to specific conditions by donors as lo how they may be used. At 1 April 2024 Incoming resources Resources axpendèd Transfers At 31 March 2025 CAS Transfer to evisa Capital granl NHS Tayside - PASS Armed Services Advice Project Pension Wis8 Robertson Trust Angus Council - Long Term Unemployed Money Talk Plus CAS Bureau Development VAA Third Sector Energy National Lott8ry - Energy NHS CookSng CAS Service D85ign CAS Energy Best Deal CAS Admin Booster Gambling Support SeNlce CAS Winter Energy Campaign Big Energy Savlngs Ne￿ork 590 15901 14,1651 (19,9571 14,9891 {2,650) (11.970} 105,742 4,037 3,223 101,577 5,312 3,223 21,232 4,989 2,650 11,000 970 14,149 62.696 (14,1491 (63,9391 2,181 2,814 38.000 938 2,814 38,000 22,116 7.500 5.000 12.639 7,500 2,759 3,000 9.038 (22,116) {7,500} (5,0001 (12,6391 17,5001 12.7591 13,000) {9,038) 156,967 186.858 1191,9611 151,864 18-

ANGUS CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 17 Restrl¢led funds (Contlnued) Prevlous year.. At 1 Aprfl 2023 Incoming resources Resource5 expended Transfers At 31 March 2024 Capltal grant NHS Tayside- PASS Armed Servlces Advice Project Penslon Wise Angus Integration Joint Board Warm & W611 Robertson Trust Angus Coun¢il - Long Term Unemployed Money Talk Plus SGN Communities M8nlal Health & Wellbeing CAS BLJreau Development VAA Third Sector Energy 109,907 1,839 3,222 (4,1651 (18,3211 18,777) 12,525) 105,742 4,037 3,223 20,519 8.778 2,525 10.166 7,500 33,000 (17,6661 (35,3301 3,300 970 1,179 774 3,402 4,632 59,711 8,493 16.8421 (58,304) (11.895} 1,031 2,181 7,976 20,000 4,940 38,000 (27,9761 (2,1261 2,814 38,000 138,465 208,098 (193,927} 4,331 156,967 19-

ANGUS CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 17 Restrlcted funds (Continued) Capital Grant - This reserve represents capital grants recelved and a transfer is made lo the unrestricted fund each year to match the depreciation of the related asset. NHS Taysldè concerns. PASS This is a project that support5 people with Nallonal Haalth Seryice complalntsl Armed Services Advlca Project - This prolecl is lo provldè advlce lo armed service personnel and their dependents. Penslon Wise - Thls Is a free and Impartlal servl¢e lo help cllents understand what their pension options ar8. Robertson Trust - Funds towards the Volunteer Tralning and Development Officers salary. Angus Council - Long Term Unemployed - Funds to relmbursg for costs relating lo employaes on Ihls Scheme. Money Talk Plus An amalgamation of Financial Health Check, Welfare Reform and Scottish Government Grants to provide a single project providing benefits, income maximisation and debt advice. Bureau Development CAS This project will enabl8 thè bure8u lo support volunteer advisors to meet the increased demand for w8lfarè benefits advice. VAA Third Sector Energy- Funding to improve energy effici8ncy. Natlonal Lottery Energy - three year funding for a part time energy adviser post to a5SlSt with all energy enquir18S. NHS Cooking fundSng from NHS Tayside Charitable Foundallon to support cooking skllls and advlce sesslons. CAS Energy Best Deal - fundlng from CAS to support cllents wlth energy issues and lo provide group tralning sessions. CAS Admin Booster- fundlng from CAS lo lop up our adminlstratlV8 SUPPOrt. Garnbling Support Service funding from CAS lo help identify and signpost cllents and families of those wlth possible gambling issues. CAS Energy Winter Campaign- funding from CAS to support the promotion of their campalgn. Big Energy Savings Nelmiork - funding from CAS to provide energy talks and inform81ion lo external groups. Angus Integration Joint Board - Warm & Well - Thls project supports the provision of a home based service to vulnerable elderly and disabled clients in Angus. SGN - A short lemi project providlng energy advise to people at outreBch locatlons such as community groups and warm hub5. Communities Mental Health & Wellbeing - Funding from Scottish Government to provide Income maximisallon and budgeting support to people experiencing issues with their mental health and wellbeing. -20-

ANGUS CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 18 Unrestrlctod funds The unrestricted funds of the charlty comprise the unexpended balances of donations and grants which are not subject lo specific conditions by donors and grantors as to how they may be used. These include designated funds which have been set aside out of unrestricted funds by the Injstees for specific purposes. At 1 Aprll 2024 Incoffling resources Resources expended Transfèrs At 31 March 2025 Unrestricted Designated reserve {[} Designated reserve (li} Designated reserve {iii) 99,618 50.000 60,000 240,000 146,860 1246,4231 120,000 (50,0001 (30,0001 140,0001 120,055 30,000 200,000 449,618 146,860 (246.4231 350,055 Prevlous year: At 1 Aprll 2023 Incomlng resources Resourcès expended Transfers At 31 March 2024 Unreslrict8d Designated reserye111 Designated reserve {li) Designated reserve (iiil 182.592 50.000 60.000 240,000 198,642 (277,2851 14,331) 99,618 50,000 60,000 240,000 532,592 198,642 {277,285} {4,3311 449,618 (11 Building mainl8nance reserve This designated reserve has been set UP lo fund future property expenditure In respect in respect of refurbishment of the Arbroath. Montrose and Forfar properties. In March 2025 the Trustees have transferred this reserve back lo genoral funds and all future maintenance costs are to be met by the general funds lill Redundancy reserve - This designated reserve has been s81 up to COV8r potential redundancy costs on the cessation of projects. On review of this reserve in March 25 this reserve has been reduced to £30,000 10 cover th8 current estimate of potential redundancy costs {iiil Service continuity reserve This designal8d reseNe has been set up to cover sufficSent reserves to ensure the conlinuily of the seNic8 and cover operating costs for six monlh512024 - al least 8 monlhsl. 19 Analysis of net assets between funds Unrestrlcted funds 2025 Restricted funds 2025 Total 2025 At 31 March 2025: Tangible assets Current asselsl{liabilities) 110,330 239,725 101,577 50.287 211,907 290,012 350.055 151,864 501,919 21

ANGUS CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 19 Analysls of net assets between funds Icontlnuedl Unre8lrlcted funds 2024 Restricted funds 2024 Total 2024 At 31 March 2024: Tangible assets Current as5etsl(liabilitiesl 116,264 333,354 105,742 51,225 222,006 384.579 449,618 156.967 606.585 20 Flnanclal commltments, guarantaès and contlngent Ilabllltles The Bureau rec8iv6d a grant from CItIZ8n Advice Scotland to purchase the Montrose propety, however, should these premises be sold the sale proceeds would be distributed to CAS whose members enabled the purchase of this property through Ihelr Development Committee. 21 Operatlngloaso commltments Lessee Al th8 reporting end date the 8ureau had oulslanding commitments for future minimum lease payments under non-cancellable operating leases, whiGh fall due as follows: 2025 2024 Within one year Be￿een hvo and five y8ars 2,472 3.297 2,472 2,472 5,769 22 Related party transactlons There were no disclosable related paty transactions during the year12024 - none). -22-