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2023-03-31-annual-report

Crossroads Care Nl TRUSTEES, ANNUAL REPORT for the finandal year ended 31 Marth 2023 The Iruslees pre$enl Iheir Trustees, Annual Report, combining Ihe Directors, Report and Truslees, Report, and Ihe audiled financial slalemenls for Ihe financial year ended 31 March 2023. The financial statements are prepared in accordance wilh the Companies Acl 21J06. FRS 102 "The Financial Reporting Standard applicable in Ihe UK and Republic of Ireland" and Accounllng and Reporting by Charllies,. Slalemont of Recommended Practlce applicable lo charities preparing Ih81r financial stalemenls In accordance wllh the Financlal R8POrtlng Slandard applicable In the UK and Reput4iG of Ireland {FRS 102>, The Trustees, Report ¢onlains the information required lo be provid8d In the Trusteas. Annual Report under the Statement ol Racommended Practice (SORP) guldelines. The trustees of Ihe company are also charily trustees for Ihe purpose of char51y law and under Ihe company's conslilution are known a$ members of the board of trustees. In thls reporl Ihe Iruslees ol Crossroads Care Nl pre$enl a summary of Ils purpo80, govemance. actlvllles. achlevements and l]nances for the financral financ181 year 31 March 2023. The charlty Is a rogistered charfty and hence tho report and results are pres8nted In 8 form whlch eomplles wllh the r6quSrém8nls of the Companies Act 2006 and, 8llhough not obliged lo comply with the Slat8menl ol Recommended Pracllce appllcable in Ihe UK and Republlc of Ireland FRS 102, Ihe organlsallon has Impl8manted Its recommendallons wher8 18levant In Ihe8e f￿andal statemen18. M188lon, ObJectlve8 and Strategy ObJectlve• The oblecl8 of the Company are, for Ihe public benefll, lo relleve Ihe 81resses experlenced by carer8 and pèople with physlcal, manlal or sensory Impalrmenl wlhln the famlly or home by offering a r8splle servlce through the provision of communlty based care attendants and. al Ihe dlscrellon of Ihe board and in excepllonal clrcumstances, to provlde such care attendanls lor dl$8bled peopl8 alone. ACHIEVEMENTS AND PERFORMANCE R8cov8rlng from the Pandemlc and the growkng challenges of th8 current economlc cllmale we conllnue wllh the most extremely challenglng IlmeB we have ever seen for the Domiclliary Care sector. Communlly Care hours hpve 81eadled somewhat allhough generally. onty essenlSal domicillary Services are readily avallable. Thankfully wilh the flnanclal help from the Departmenl of Health durlng the year. Crossroads shows a sleady recovery In Ihis flnanclal year. Our Young Carers pr¢le￿ has conllnued wlth steady progress dur5ng Ihe year wllh Qullngs and events now fully restored after Ihe Pandemlc. We hav8 been exlremely happy ￿th the funding and spedfic granl ald recelved for the Young Carers Project durlng the year. The In Your Prlme project conllnues lo provide support through the prolect, allhough funding during Ihls year has been down. The new year looks more promising with addilional advertisin9 for volunteers and active management In place to bulld on our volunleer portlolio whlch In lurn will Increase Ihe help for vulnerable Isolated older people. The Aclivlty 8nd Sensory Room projed has recovered significantly over the past year posl pandemlc. Imlh Increased $eNlces due to funding, we have Introduced a Holiday Prolecl Scheme funded by the LFT Trust. We conllnue lo actlvely seek to secure future fundlng for the Actlvily and Sensory Room to update equipment for the Chlldren.

Crossroads Care Nl TRUSTEES, ANNUAL REPORT for the financial year ended 31 March 2023 Structure, Govèrnance and Managelnent structure GOVERNING DOCUMENT The charity Is a company limited by guaranlee and Is governed by118 Memorandum and Articies of Assodallon dated 1998. The Iruslees of Crossroads ensure that Ihe ¢hatily complies with the governing document Trustèès also make sure Ihal chaAly law Fequlremenls and olher law$ that appty to Ihè charity 8re Complied with. Crossroads governlng document dedare that-. al the chaiily exlsls to do (ils purpose as explalned In Ihe obiects clause) Is adhered to. lthal powers it has lo further 515 objects How many trustees there should be and how Ihey are appointed and removed Rules about Iruslees, meetings, how they are arranged and conducled and recorded How to close down the ¢h8r6ty The dlreclors who Served durfng tha year vKre.' B Paller8on- Chaiiman E Stewart - Treasurer M Traynor- Vl¢e Chalrman L Marlin - Secretary D Barday S McQuald A Gallagher R Klncade (Reslgned 1413123) P Bryans A Campbell M 88nnelt The OTganl8allon Is governèd by the direclors who ale $elecled by nomlnatlon lo the board. All major dedglons are made by the d￿eCtorS who are responslblè for the ov&r&lghl and good governance of lh& charity. Oay lo day operatlonal declsions are delegated lo the Chlef Executive Officer. APPPOINTMENT OF TRUSTEES Trustees arg appolnled In Ilne wllh th8 Memorandum & Artld8s of Crossroads. Four Iruslees are elecled annually by Ihe other trustees of Ihe charlty attending Ihe Annual General Meeting to hokl positions of Chairman, Vice-chair, Treasurer and Secretary. The trustees have powers lo co-opl up lo Iwo further membeis to fill speci81isl roles.

Crossroads Care Nl TRUSTEES. ANNUAL REPORT lor the financial year ended 31 March 2023 Governance TRUSTEE INDUCTION AND TRAINING New tFUStees undergo an orientation day lo brief them on: Their legal obligations under charity and company law Informing Ihe new Irustee on the conlenl of the Memorandum and Artldes ofAssoclatlon The committee and th@ decision making processes The recent financlal perfonnance of Iho charity DuAng the Induction day Ihey will me61 k8y employees and other tru$l8eS Truslees are encouraged lo attend appropriate external Iiaining 8venls to help wllh Iheir role a$ Iruslee ORGANISATION AND COMMirrTEES Crossroad3 trustees meet quarterty. bul 11 a particular subj￿1 n8ed$ further work then an extraordinary meeting is called. At certaln Ilmes a sub<ommltl8e, If needed. 58 8slabli6hed to lake on 8pecific re8ponsibilllies and to make recommendations lo th6 maln board. An organlsallonal chart Is attach8d showlng the structure of the organlsallon whereby the board has overall responslbllity of Crossroads. RELATED PARTIES AND CO-OPERATION VVITH OTHER ORGANISATIONS Cr053roads have a partnership wilh the Bdlish MedScal Assoclallon (Nl) dating back many years, The BMA have been supportlV8 of th& work of Crossroad8 and have enlered Into partn8r8hlp for ¢h9 Young Carers project and th8 In Your Prime project. The malorlly of Crossroads domSciliary work Is funded through conlracl$ wilh Heatth and Soclal Care Trustg. PAY POLICY FOR SENIOR STAFF Dlreclors are unpald volunteer8 who hav8 Ind8P8nd8nl control over, and legal Tesponslblllty for. the management and admlnlslralion of Cro$sroad$. The Director8 of Cr08sroads give of Ihelr tlme freely and no dlfèclor recelv88 remuneratlon. The senior management team are the key peTsonnel In charge of the operalions and day to day buslness of the charity, Senlor staff are appolnled al a salary that Is deemed reasonable for the poslllon. The pay of the senlor Staff 1$ not in¢rea$ed nor revlewed. RISK MANAGEMENT Crossroads have 4 ISO'S InleTnallona Org8nis8llon for S&wdardlsalion A standard Is a documènt Ihat provldes requirements, speclftcallons. guklefines or chafacterislics th81 can be used consistently to ensure processes and services are fit lor Ihelr purpose. IS09001- Quallly Management System ISO 27001- Informatlon Security Management Systom ISO 14001- Environmental Management System OHSAS 18001- Health & Safety Management System Crossroads review on 8 regular basis the ptindpal rfsks and uncertainlles of Ihe organlsauon Pollcles, systems ond procedures are in place to miligale risks Idenlified in the revl8w Procedurès are Implemented lo mlnlmlse or manage any polenlial impaci on Crossroads should ri8k8 malerialise Financial sustalnablllly 1$ the major rlsk lor Crossroads and rewlar revlews are undertaken lo en8uie Ilquid funds to sellle debls as they fall due are available Non-financial rfskB such as fire. health& safety. and food hygiené are managed by ensurlng accredllallon Ss up lo dale

Crossroads Care Nl TRUSTEES. ANNUAL REPORT for th8 financial year ended 31 March 2023 Flnanclal Revlew PRICING POLICY Th8 cost for Domlclllary Care seNi¢e is decided by each Heafih Tru51. The Trusts set Ihe hourly rale Ihal Ihey wlll pay for our servlce. There is no negollallon - they operate on a 'l8ke il or leave if pollcy. Crossroads are aware through audllors how much an hour of cost and it Is seldom the eost per hour that the Trust offers. The eare ratès offared by the Trust Board for the financial Ye￿ 2022-2033 was merely £0.8p per Ca￿ hour Increasing by only 0.44Yo. and dlsappolntlngly no further Increase predicted for April 2023. The Board are happy with the results for the year. We have undertaken a significant r6view of our income and expendllure during the year. Thls process highltghled a number of areas where we have b8en able lo Implemenl cost savlngs durlng tho year bul whlch wlll also generate lurther savlngs in Ihe coming year, The charity returned n61 Incoming resources of £204,064 (2022- £102,632) of whlch these wer8 unre8trlcted nel outgoing resources of £214,825. INVESTMENT POWERS AND POLICY Trustees have powers lo Invegl and have cl)o$en to buy propety as an Inveslmenl as well as a facility for op8ralional mallers. RESERVES POLICY AND GOING CONCERN The Trustees expect that there are re8eNes of 3 months oper811n9 monies. Any surplus assets of the company shall be applled solely to crealSng a general reserve for Ihe continuation and development of the company, PLANS FOR FUTURE PERIODS 11 Is Crossroads inlenllon lo contlnue and bumd upon Ihe domlcHtary woik that we undertake Includlng self-dlrecled support. We wlll also contlnue lo diversify In our charitable work by apptylng lo grant making bodles and Irusls. We fully Inlend to continue Ouf SUPPOrt of Young Carers In Northern Ireland and our In Your Primè project. Results and Dlvldends Al the end of the finandal year the charfly has assets 01 £1,303.886 {2022 - £1.031.391) and Ilabllltles of £108,978 (2022 - £110,547). The nel 8s$els of the charity have incr6ased by £274,064. TrusteoB The currenl Iruslee$ are as sel out on paga 3 Loma Martln Peter Bryans Alllson Campbell Maggle Bennett Davld Barclay Anne Gallagher Rebecca Kincade (Reslgned 14 March 2023) Sean McQuaid Brian Patterson Esther Slewart Marlan Traynor In accordance wlth Ihe Constitution, lh8 trustees relire by rolatlon and. being eligible, offer themselves for reryelecllon. The $e¢retary who Served during Ihe finandal year was.. Loma Martin Compllance with Sector-wide Leglslation and Standards The charity engages pro-actively with legislation, standards and codes whlch are devekjped for the seclor. Cro88road$ Care Nl Subs￿[be5 lo and Is compliant wlth the f()Ilowlng.' The Companles Act 2006 The Charities SORP (FRS 102)

Crossroads Care Nl TRUSTEES. ANNUAL REPORT for the financial year 8nded 31 March 2023 Audltors Daly Park & Company Limlled. {Chartered Accountanlsl, were appointed auditors by the Iruslees lo fill the casu81 vacancy and they have expressed Ihelr willingness lo continue In Offi￿ In accordance with Ihe provlslons of Secllon 485 of th8 Companles Act 2006. Approved by tho Board of Trustèes on 19 June 2023 and slgnod on Its behalf by: EsiL E Brlan Patterso Dlrector Esther Stewart Dlrector

Crossroads Care Nl STATEMENT OF TRUSTEES. RESPONSIBILITIES for the financial year ended 31 March 2023 The Iruslees, who are also dlreclors of Crnssroads Care Nl for Ihe purposés of company law. are responslble for preparlng the finand81 stal8menls In accordance wllh appllcab18 law and regulallons. Company law requlres th8 Iruslees ss the dlreclors lo P￿pare flnandal slalemenls for each flnanclal year. Under that law the Iruslees have eleclod to prepare the 17nanclal slalemenls In accordanGe wllh Unlled Klngdom Generally Accepted Accounting Practice (United Kingdom Accounung Standards and applicable 18wI Includlng FRS 102 "The Flnanclal Reporting Standard applicable In ihe UK and Republic of Ire18nd' Secllon IA (Small Enlilles). Under company law the trustees musl nol approve the financial slalemenls unless they 8r8 sallsfied that Ihey glva a true and falr vlew of the slata of affalrs of the company and of the profil or loss of Ihe company for that pertod. In prepadng these financlal slalements, the Iruslees are requlrad lo: select suitable accounllng policles and apply thèm conslslentiy.. observe the methods and prln¢Sples In th8 Charilles SORP make judgements and estlmales Ihal ara reasonable and prudent; slate whether the financlal slalemenls have bean prepared In accordance with the relevant flnan¢lal reportlng framework, Idenllfy those standards. and note the effect and th8 reason5 for any malerl81 departure from those ¥landards,' and prepare the financlal statements on the golng concern bas1$ unle$s11 Is Inapproprlata to presumo that the ¢harlly wlll conllnue In operauon. The trustees ar8 respons]bl8 for ke8plrwJ adequate occounllng record8 th81 ara Suffldenl lo show and explaln the charllvs Iransaclion8 and dlsclose wilh reasonabl8 accuracy al any lime Ihe financlal poslilon of the charlly and enable them to ensure Ihal Ihe financlal statements comply wllh the Companles AGI 2006 and. They are also respon8lbl8 for $af8guardlng Ihe 8S88ls of lh6 charlty and hence for 18klng r8a$on8bl8 steps for the prev8nllon and delecllon of Iraud and other Irregularltl88. In so far as the truslea8 are aware: there Is no relevant audit Snformallon Onform8llon needed by Ihe charllls audllor In ¢onnodlon wllh preparlng the audllorf8 reF)Ortl of whlch Ihe ch8flty'$ •udllor Is unaware, and thè Irusle88 have taken all the steps th81 they oughl to have 18ken as truslees In ord8r lo make Ihemselv88 aware of any relevant audlt SnlormalFon and to eslabllsh that th8 chaAt￿$ audllor Is aware of thal Infomlatlon. Approved by tho Board of Truste08 on 19 June 2023 and slgned on It8 bèhalf by: Brlan Patte Dlroctor Esther Slewart Dlrector