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2021-03-31-accounts

JEWISH CARE A charitable company limited by guarantee Tru5tee5' Report and Account5 For the year ended 31 March 2021

JEWISH CARE CONTENTS Charity infomiation 2. Trustees. Annual Report & Strategic Report 345 3. Statement of Trustees. ResFionsibilities 46-47 4. Indèpendent Auditr)r's Report 48-52 5. Consolidated Statement of Financial Activities 53 6. Consolidated Summary Income and Expenditure 54 7. Balance Sheet5 55 8. Consolidated Cashflow Statement 56 Notes ¢0 the Consolidated Accounts 57-102

JEWISH CARE 1. CHARITY INFORMATION Bankers Barclays Commercial Bank Level 28, 1 Chuichill Place London E14 SHP Investment Advisows Quilter Chevioi Limited One Kingsway LotKlon WC2B 6AN VÈrit3s Investment Management LLP Rivwside House 2A Southwark Bridge Road London SE1 9HA Auditors External RSM UKAudit LLP 25 Farringdon Street London EC4A 4AB Auditors Internal Haysmacintyre LLP 10 Queen Street Place London EC4R IAG Solicitors BDB Pittnans LLP One Bartholomew Close London ECI A 78L Solicitors Stephenson Harwood LLP 1 Finsbury Circus London EC2M 75H

JEWISH CARE 1. CHARITY INFORMATION (cont'dl Pension Advisors Barnett Waddingham LLP Decimal Place Chiltern Avenue Amersham HP6 5FG Principal OffKe & Registered Address Amélie House Maurice ond Vivienne Wohl Camp 221 Golders Green Road London NWI 19DQ Charity Registration Number 802559 Company Registration Number 02447900 Website . ewishcare.o

JEWISH CARE 2. TRUSTEES. ANNVAL REPORT The Trustees have pleasure in submitting theii Repcyt incorFK)Fating strategK report and audited financial staiements for the year ended 31 March 2021. CHAIRMAN'S OVERVIEW FOR 2020121 2020 marked my first year as Chair of Jewish Care. which has been an incredrlle honour and wvilege for me having been lormedy involved as a Trustee and Treasurer. I took over the role of Chair from Steven Lewis in September 2020. Steven has had a remathaNe life ￿th Jwsh Care.. he first jOi￿d Board 30 years a90 and after servir¥J a5 Wice-chair. chaired je5￿￿ Care for 9years and will contiryJe to seNe the or9ansation as President with Lord Le￿ tsknrMJ up the ro￿ of Life pr￿dent the ￿ganISation a￿1 l are so grateful for their continued 5upporL This year brou9ht some otherchan9es to our Board ol Trustees. After yearsof dedicated service as Trustees, Lord lan Livingston, Dr Dean Noimark and Stuart Roden stepped as Trustees of Jwish Care. We are incredibly grateful for the contributions they have tnade to Je¥¥ish ca￿ as T￿SteeS and continue tg make on the various expert comrnittees they remain part of. Current Trustee, Gayle Klein will also now serve a5 Jewish Cares joint Vice Chair alongside Amdd Wagner OBE. and Leah Hurst joins ourrrustee Board. Despite 2020 being incredibty thallenging wtih ihe impart of the pèThkrric h￿"Trg swilt and har¢J hitbng. the flexibility arKJ the detemiination ol the Jewish Cafe team. alorrtJ with clear plans meant we continued to do what we have always done.. care lor the most WIr￿ra￿e members ol cAJr cow#munity in our ca￿ Homes and support those living in our Retirement LiwThJ schemes ènd their own homes to lead happy and fvlfilling lives We have had to develop new ways ol reachin9 people in the community, arm4 as we knk ahead into what we suspect will be a changed "normality" , the types ol semces we provh4e will continue lo broaden and change to reflecl the needs of our communsty. FiThancially whilst we Idt the s19n1￿ant iMp￿tOf the pandetnicon oc£upancy across our homes and having to stop all our In-person lundraisir¥J event& fortunatety end tlE year in a strong financial position thanks to the kindness and generO￿ty of ovr community. I want to extend my huge ihank# to out incredible talented and dedKated BoaTd of Tru5tee5 WIK) h3ve supported and dedicated èn enormous arnounl ol time lo the organi5ation. We are equally fortunate to WQTk with a highly effective and dedicated senior executive team led by Danid car￿ne1-￿￿ TtE partnership betW￿n Jewish Care. s lay and exeiutNe leadership has been key to OUT 5ucce55 and reylience as an organisation. I want to also y a huge than you to everyone who has sUPWrted u5 this yeai arKI continue5 to do $0 in this challenging year ahead. Despite the rnany challenges that lie ahea¢J in the new finarKial year. we hwethe ￿source& expertise, knowledge. governance. and skills to both surmount them and coryE out Stroryer. Jonathan Zenios Chairman

JEWISH CARE 2. TRUSTEES. ANNUAL REPORT CHIEF EXECUTIVE'S OVERVIEW FOR 2020121 Cher the lasi year, Jewish Care ha5 overseen some incredibty compkn C￿1nge$ and experienced significant challenges in the lace ol 8 9lob31 pandemic that had an enormous impact on our stafl. volunteers, and client5, many ol are some of the nN)st vulnerable people in a￿1 rety on us For theircare and supprt. You can reèd more about the decisions we trx)k early on in the paTMle¥nK to protect and keep safe those in our care in the Covid-19 5ectiotT of thi5 re￿rl One ol the biggest challenges we laced was losirvj members of the Jewish Care family. Despite all ol our efforts. sadty, 75 residents ac¥oss our 10 care homes passed away either testing p)sitive for or showing symptorns of. Covid-19. Many ol these residents had underlyirKJ hea1ih Issues or ere already recewing end ol life care. Unfortunately, we also kFSt a member of staff to Cowd-19. al0￿j with soft￿ dear members of our comrnunity centre5. 5UPPOrters and dedKated lay leaders irKluding our former chèirmaTh Mich￿1 Goldtneier. We 5harÈ the grief of eath residenL tnember. supporter. aTrd staff passing with the¥ families arxl hold them fondty in our rne￿ory. In Au9usI 2020, we took the difficult deci￿on to ck)se our Clore Manor horne in HÈndon. The occupancy ol all Jewish Care's homes was challenged signiftantly by the Covid-19 pandemic and cxjr inability to accept any admissions into any of our homes for a 12-week period. This placed significant financrdl p￿sSure on Jewsh Care's resources, and li meant we had to consolidate (Mjr existir¥J portfolio of hyne5 WTr￿[e we could. in the interests of our financial sustainabiliiy whilst continuing to ddiver high qualty 5erwies for our residents.we had explored Many other optK>ns to give Cloie Manor. an ageing home. the extenswe refurbishment needed for il to be arh environment that rrEets the need5 of todWs residents ¥wth complex care need5. However. to do this Thould h￿e quired highly ygnificant investment in an eXtr￿ty challorMJing time. We are pleased thai ￿$￿Jents are settled in new homes. and many have chosen to sw witkun Je￿ISh Car& Things be9an to I￿k bri9hter when the surnmer arrived. and we rre Ilv'lled to be able to I￿llitate a number of speaal ￿UnionS between relatives and re9den￿ who had not been able to see exh othw tn-person for months. These visits were 50 iryTPX)rtant. not just for relativex but lor the wellix"n9 and mental health ol our ￿s￿lent$, including those who had made a full recovery frorn Covid-19. We continued to facilitat¢ V151ts in line wilh Gobtrnrnent guidar*e throughout the winter mnths wa visitin9 pods and via designated visiior> In addiuon to this the large investment in te(h￿￿9Y thai we made earlier in theyear allowed us to continue to also faolirate as marty video calls between re￿dentS and rei3tive5 as pos&ble. In October 2020, amidst the ory01￿ risk as￿lale￿ with ihe rising cases ol Covid-19, there was no immediate p0s￿bility of going back into ouriomtnunity ￿rttres. day Cent￿$.(0nfi￿l@ centres and centre5 for people living with dementia. This forc￿ us lo reassess and accelefate our strategic ￿￿leW ￿ make sure our community services are viable. sustainable. and relevant to the communities we serve now at¥J into the fLrtyr Given the situation. we decided how we could best serve oui rneTnbeTS ty Investi￿ in and fvrther enhancing the outreach programme that we had develO￿d.ThlS involved a reOryanI￿th"tsn of our centre5to centralise and build on the success of our outreach Services.

JEWISH CARE TRUSTEES, ANNUAL REPORT CHIEF EXECUTIVE'S OVERVIEW FOR 2020121 Icont'd) Regretfully, It meant that we were sitnpty unable to sitstain the fvll complernentof the cent￿, staff that were needed to run the serwces when we could meet all our mernber5 in ptrsoo and we unfortun6tely hod to say goodbye to a number of staff that wt>rked in wr cor¥wnunity ¢enlQS. In spite of the many chèllÈnges that our FN)mes and services faced. this dk4 notstop the great work which happens across the organisation. To name just a few examples of this Sdi9 Cwrt wès assessed by the Association of Retirernent Community Operators and judged once again io be ai approved provider. Our Supportive Cornmunities Tea Parties, volunteers We￿ ￿09n[sed by the london Botough of Redbrdge with the 2020 Mayor. s community award. Our plans to open and fill <)ur [￿St Retirement ￿VIng scheme, Pears Court at SandringhaTD are moving forward. We Ikive a150 celebrated bIrt￿ayS. Jewish festivals. remarkable lundrai￿n9 challenges. residents returning to ￿Me$ aftef ￿¢0¥eAThJ from Cowd-19. and tTK)￿. We were also delight&1 to welcorne SunrKlge Couri care home into out portfoJKP ol care h)mes on ￿ri1 1 2021. As we refl￿t on some of the rn0￿ wsilive aspects ofr the year. wè arè regulaty reminded of the truly special community that exists within Jewish Care and are so thanktul to tlY)se wh) rnake It possible. This wa5 exemplified ty the commitment of our new volunteers. When kkdown began. Jemsh Care put out a call for volunteers to help support our staff in what we knew ¥¥ould be a thalleThJity time. Within è weel over 600 Trew volunteer5 k￿d signed up to help with the huge effort to SUPPLYt older. vulnerable members in the local community. The Redbridge Jewish Corntwnity Centre packed and delive￿ (Ner meab duriry the m(￿th of Awil al0￿. Together with Staff, these volunteer5 made sure thai hot. Kosher mÈals %Yere delNered across London to those in need. By early NovemLEr. we had delivered over 33,(KM) Meals on Whe￿$ to those who needed theffl and we making over 600 ca115 a week to the rrM)st vulnerable isolated members ol our comrnunity. By the end of the year. we had delivered over 50,lJJJ Meals on Wheeb and made over SO,¢XM) befriending olls. We woukj also like to acknowledge the great support ol our donor5 in these difficult tirr> The development and roll-out of a vaccir vias a true light at the end ola tunnd in 2020, a5 we encouraged and continue io encourage our staff. iesidents arml membe¥s to re￿1ve theirvac(ination as soon as possible. As the financial year closes. we (an See theTe are posit4ve developmentsahea4. as we look to plan to resume in- person activity Safety when Govemtneni guidance allows lor il and plansare underway to all¢)w more M910rs and volunteers back into our care home& We will, eventually. once again. be able to Tneet in person and hold events a9ain. We know Ihatwe would not be able to do the work that we dowithout thegenerous suppyt ol our Board, donors and volunteers. and we are incredibly grateful lor the contributions thai have been made to enyjre are able to feach our members and property protect our reshlents and terkynts duriry an Incredib￿ challenging year. Daniel Carmel-Brown. Chief Executive Officer

JEWISH CARE TRusfEES' ANNUAL REPORT 2a. WHAT WE DO Jewish Care 15 the largest health al￿ social care charty sewng the UK Jewsh community in London and the South- East. Together with our l.(W staff members our 3.500 Voluntee￿ and our dedicated TnJstee5 and13y leaders lending their time and expertise, we run 10 care homes 3 Retirernent LAiing Scheme& 10 Community Centres, 3 Derrntia Day Centres and mary SUPFM)rt seNces 9roups Whic￿ touch lives of cv4er 10.cw people every week. IMPACTOF COVID-19 ON WHAT WE DO When the pandemic took hdd in MaTth 2020. Jewish CaTe looka number of stepsto ￿1P ptevernt thÈ Spfead ol Covid- 19 across all of our ￿sOUrCeS including.. the intrtyJuctKFn of a xreening pwKes5 uw)n entry to any resource,- sell- isolation measureswhere appropriat¢ inueased deep cleaniry and use0ladij￿oTr31 sanitisation and specialist cleaning products." only allowing to oui care homes in visitsThJ pods or frorn deygnated visitors, and following all Governmènt 9uid3nte on social distsncirvJ measures in Retirernent Liwiry f&ilities. Jewish Care also invested in ar￿ procured over two million pieces of PPE, followiry the bck down of our ￿Me5 a week eadier than the Governmenr's advice. Our annual fundrai5in9 dinner was orKdled but oui donors raified to suppcrt the 019anisation arKI in addition, supported the emergency appeal with fund5 raised Ma the Jehish Homes Emergency Appeal IIHEAI to support the additional linanoal strains of the organi5ation during this difficdl wi￿. f￿)Vernment infection control funding and rapid test fundiry received wa5 Utilised in full to cover the additional cost5 of staffing and respectNe echani5m5 arKJ measures to manage infectNJn control in all of our care and cornmunity setting& Government Coronavirus Job Retention Scheme iaRSI incomÈ was also received as stafl were furlou9hed with the closure ol gur Day and Cornmunsty Centres. t￿ring the pandemic, our fronttine staff shoEd irKredible commilment onddedKation to the safety protection ofcxJr ￿￿￿ents. Ourstaff homes took, and continue to take ￿easU￿S. 31ory ￿th follcwing Govemment guidance, to ensure ￿SIdentS are proiecied and kept safe. Additional pressure was also pLKed on staff when volunteers who would usually hdp vnth activities and cosmetic treatment5 ￿Te unable to entw the c¥e hornes during national lockdovm5. W& implemented regular staff and re￿dent testing a5 soon a5 thi5 became available. All Visito￿ ale required to take a Lateral Flow Test before entering any ol our building> Betren April Juty 2020. j￿ish Care seni weewy communications ro all relatives of residents in our IK)rne& The bEcame fOrtr￿ght￿ in August 2020. as the situation in our Ca￿ homes stabilised and are now sent Month￿ lfrotn March 2021K Theletters keep relatNes well infomied ènd updated aly)ui Covid-19 ￿1$, deaths. measure& and chaThJe5 in their loved one, s h¢¥ne. At the time of writiry this document all ol our ￿dentS have been olfued their Second voccination. with nearly all haviry IL except a small mitK)rity who Iwve declined for personal or health reason5. We aCt￿elY encourage our staff to take up the vaccine and laurKhd an internal campaign to d7spel any niyths they have encountered. This included an open seminar wilh rned￿31 experts. which was also iepeated lor fdatives of (Are home residents. Following the closure ol ourcommunity centre5 aTKI ￿asing in-person activity forour members in March 2020. Jewish Care increased the provi$￿Th of Meals on Wheels. telephone befriendiThJ ard ¥irtual a￿j online activity for those who were i9)lafed. unable to access services or lonety during the pandemic_ Between March 2020 and March 2021, we ddivered over 50.CKKI Meals on WEe15 and made over 50.(KX) befriendirjg calls. Much of this was helt*d by the new v(Aunteers wh) signed up lo Jewish Care at the beginning ol the pandemic to oller their assistancevlith deliveriesand calls. We a￿ incrediblygrdteltsl toour newand existing volunteers lor the support they have given us in deliverin9 thÈse semces.

JEWISH CARE TRUSTEES. ANNUAL REPORT 2a. WHAT WE DO Icont'd) IMPACT OF COVID-19 ON WHAT WE DO Icont'dl Volunteers who had prewousty helped in our care homes and Retirement Ltwry s(hernes We￿ no longer able to w to these buildings to cary out iheir regular auimties during the parnlemic but continued to do as much as possible for us online, lendtn9 their time aSsista￿e via video calls livestreams virtuJ prowaffltnes arKJ entertainmenL Volunteers also helF￿d vs to ensure ihat we could rowde fty our residents and community centre Tnetnbers durirMJ J¢wish festivals This Included recording sed¢rs for Passover lor others to stream online in their homes in place of in- person seders and sewices, delivering honey ￿ke over R05h Hashanah. d￿se(ake on Shavuot and other festival themed treat& recording various talks. p¥ayer& and live 5treaffling 5eNces and m￿h more. We worked to enSUTe that festivals were still celebrated as tvwch as w)ssible. in the knowledge that these are often times spent with family and community- We have ￿SUrned in"persotl activity at (MJr community Cent￿ f(KusiThJ on wr stfategK objective of actiwty around our State-of-the-art care campuses or hub& Contingency and re5pxJn5e were still a￿ in plxe for all scenarios which may (xcur a5 a Te5uIt of Covid-19 irnpactiry the UK more widety. Jewish Care continues to regularty review the 51tuall￿, along with our measures and plans and shao these very openly tranSpa￿ntlY on wr website. as thin95 change. Our care and support services includè the followin9 setvices= Care homes- all of our 10 care homes are committed to enable ￿SIdents to ￿(e￿e high quality ￿SidentIal, nursing and dementia CO￿ in an environment ihat promotes meaningful live& ￿e￿rOniC care platts support e4idence-ba5ed care 2nd treatment. while providing an educational fU￿tion for staff with acti¥ input lo policEs and P￿cedureS. Our Care homes are regulated and inspetted by the Care Qualty Commission IC(Kl and we aim to provide the very bost standards of care. We also offer a unique of (a￿￿h1￿ reftects tradittsons beliefs and (ulture shared by Jewish peopl¢Our staff a￿ trained to unders￿nd thejewish culture and help reSIde￿S toob5erve arKI celebrate Shabbat and the Jewish fe5tivils in a comfortable"heimische" a¢mosphere. The Jwsh woy of Ille Is celebrated In all of our hornes. which have ongoing relationships with the community. We are opon to safe alnmssions following strict Public Health England guidelines and measures across our care homes. Retirement knviry- Our third retbrernent Iiwng scheme. Pears CourL open from April 2021, is part of our strategy to conrinue to mtet the community's aspirarions and requiremen￿ Tenants bene￿ frotn having acces5 to communal f3cilities I￿ludIng lounges. a kosher rest3urant/catering facility. a FK)btrty rwm as well as a courtyard garden and excellent access to local shops and laolitie> Tenants also have access to care SeTh￿es deperMlir¥J on the cale needs of individuals aThJ are adjusted as caie needs change. Community 5UPPOrt and sorial work sÈrvices - we hove INe specialist teans tho can guide. support, advise and advoca¢e in the areas of ageing and detrentrd. disability and welfare rights fawily (arer% IN)locaust survivorA refu9ees. and palliative care. Our tearns work closely tO9Èrher wth community netY)rks. with GPS, synagojues volunlary gencies, and other organisations including the NHS. local authorifies and oiher care servKe providers to delNer the best p0s￿ble outcomes lor our clients.

JEWISH CARE TRUSTEES. ANNUAL REPORT WHAT WE DO Icont'rf) Our care and support services include the fotlowing serrfices Icont'd): Community and day centres- ChJr community centres are places where ￿￿pIt cèn stay actNe, develop new skills. stay in touch with old friendsand make newones. We tryto caterforall intere51S. byoflering a wide Variety of enjoyable ctivities lor all ages. induding exeriise. discu5SK)ns. cornputer lessons. s(Kial events supp)rt groups and more. ol our centres celebrate the Jewish festwals and stay in touch with their communities ty P￿(Ipating in activities ￿th local synagogue5 and schtM)l& As described above we had to close our centres dvring the pandemK Htr￿e￿r are restructurirrtJ and reopening centres duriThJ the summer and autumn 012021 to progress our Iw-term strategic wsion of creatiry state- ol-the-art care campuses and hubs for the cofflmunity. Our community {￿treS Cent￿ f(x people living with dementia will soon operate from spaces within our Maurice and Wivienne Wohl Carnpus. The Betty and Asher Loftus Campus and our new Sandringham development. We are progressi￿ plans tooperateourserrices in East London and Essex from a new hub on the e￿5t1[￿ RedbridgeJew5h Comtnunity Centre Site. a[￿ we a￿ ctsrrenty in the procegg of obtaining planniThJ permissior Althou9h our non-residential bJildings. in(luding community cenlres. were Ik)sed durirKJ the Covk4-19 pandemic, we continued ro provide a number of key services to meet tl needs of our communty. E￿iding Meals on Wheels every week, a programme ol virtual talks digital entertèinmenL onliractivitie& and telephone befriending 5eNices. Between April 2020 and March 2021, we delivered over SO.Cm Meals on Wheels rnade fflore t￿n 50.1XX) befriending calls. which were all support by our dedicated voluntee Jewish Care Dirert IHelpline}- is a confidential first port ol t311 inf0M￿tion and ad￿ce helpline offering a551Stance, th a wide range of health and Social Ca￿ querie& Our tsained adwsers are friendly. knowlodgeable, and helpful and can provide details of all of Jewish Care's community SUPWrt services in a sensitive and compassionate manner. I these unprecedented times wr telephone lines are available to suprNM adults and carers who are considered extrernety vulnerable to Cowd-19. with an online and local resource libtary Wdilable for inlomiation and advice from other or9anisatTons. Last yeai. the Helpline had over 21.(W ewuirie* Mental Health and wellbeiwwj - The Jewish Association for Menlal Illness (JAMII and Jewish Care deliver a single integrated mental health setwce for the Jwsh Ctynmunity. The setwices pr(wided offer ￿PPOrL adwce, and care to people wirh mental health needs, their fatnilies and bved ones. highly experienced and skilled teams provide irKlividual support to clients Using therapeutiQ social. and cultural ￿￿vities. enabling people to maintain their independence and enhance their wellbeing. Dementia care- our person-centred Care enc¢)urages individua15 10 refflain <tive arKI helps Peop￿ to maintain their dignity and Quality ol Iile. We also have a 5peci3li5t dernentia development team to train and supportour staff working in dementia care throLS9hout the organisation. Our Sin9in9 for Memcry and Memory Way Café groups conlinue to eet regulady online land where PK555l￿e. in peTsonl each week

JEWISH CARE TRUSTEES. ANNUAL REPORT WHAT WE DO Icont'd) Our care and support services include the following services (cont'dl: Home care artd Live in Care IEast London) - sometimes wr clients need support lo retnain lrying independentty in their own homes. This may mean prOv￿lThg someone ￿ do ihe shoppiNJ. monitor a client's medication. help with personal hygiene. or provKJe hotne care as5isiance as often as thi£e tirnes a (Lty. everyday or on a in ba￿& Other Services Support groups and soaal dubs - we facilitste over 40 diflerent group5 that offer suppo¢ erKouragement, aTrd advice to all those who atterKI. These groups offer support in such areas as ￿ld￿tIon. bereavement iarÉrs, Memory way cafés, living wth dementia and divorce. Other social groups promote social events to increase confidence, enharKe wellbeing and suprort Ihose bwth mental health needs su(h as the Aciive Lrfe ￿pper dub, Sunday socials and the Thursday kKial Club and Sali Beel Bar. Holocaust Survivorand Refugee Ser¥ices-wealso oflera unique range of therapEutiC seTwce5forlx>locaust suNivors and refugees. tailored to meet their ycific needs. Staff in ihe Shalva¢a centre offer wactital 3nd ertM)tional support related to past trauma and current dith'culDes. Disability services we offer spKialist services for people with disabiliti4 prfxnotiThJ independence. choice and providin9 SUPPOrt and enabli￿ devek)pmenL Farnily carers SUPPOrt- our Servi￿5 for Fami￿ ￿rerS pi(Mde vital inforniatK)n, ￿presentatIon to help people tnana9e their iaring role. We aim to offer indiwdual supwft and advKe atr%)ut coping strategie5 and specialist support group& Our Social W<xk and Cornmunity Supp)rt Team supported (Ner 2000 people over the last year. ROLE OF VOLUNTEERS Prior to the pandemic our volunteer5 have been Ir[TP￿t3nt to the styvice we deliver in Care Homes and cribcal to the services we deliver in Comfflunity at)d Day Centres. As a result of Covid-19. we had to slop voSunteers coming into our Care Homes and as explained above, we had to shut our Cotnmunity and DayCentEs. Howevervoluntetrs were critical to our Covid-19 rewnse and aswe explained above. 6(KJvolunseers worked alongside staff to delNer mealson wheels and make befriending calls. All our Trustees and Lay Leaders a￿ also volunteers and section 2c explains their role and how 5ignih.cant they are to Jewish Care.

JEWISH CARE OVR VISION. PURPOSE. VALUES AND STRATEGY OUrVi￿On For Jewish Care to be the care and rx>mmunity servKes provider of ch)ice ftyolder people in the Jewish community and to support family members every step ol the w3y_ Our Purpose To deliver excellent care and comfflunity support seNices to the community that are knish at heart, either directty or vNth others. Jewish Care is an organisation where Jewish culture and values are shared celebrated throu9hout our work. The Jewish values of care and respect lor others run through all we do_ We will bedistingUi5hed by the jewishness of the services we offer, and people will cknse tss because of this Our Values Our values are central to the way we worl They are what make us distsnctiveand drNe how we act as individuals and s an organisatK)n. Thvy shape our culture. They ar¥. Excellence Innovation Compassion Indusiveness Integrity Our Strategy Our strategic plan lor 2020-25 is available to view at www.jewishcareorglslQte9y. Our slraiegy sets out an ambitious plan in a world ol increasing than9e. cornplèxity. challen9es and Ch0￿e_ We will n2ed ro be agile 8nd responsive and also ensure the organisatN)n's svstainability lor gerErations to cotne. strategic vision f￿eS the following challenges.. the changing need for care. ihe changing natu￿ of Jewishness. tkwdening (are fur￿1n9 gap, the growth ol regulation and the changing economic landscape. We will have io make iough dk)ices internally and constantly challenge ourselves in order to ensure that the care we provide. the people who provide it and the systems that support it are the most efficient and the rn0￿ effective every day, in every lnier￿10￿ The fviure of Jewish Care will be characterised by Outs￿r￿1￿9 en9agemeni excellent experienc¢ darity ol purpose. agilily. effKiency and the strength ol our values. Our strategy sets out the seven priorities we want to athieve ￿[055 the ￿ganiSat￿n from 2020-25. how we are appro￿hIng them and some of the ways with whid) we will measure SUCC￿ The seven priorities are as follows and are Unde￿I￿ned by partnership5 as everything we do require5 the coming together ol our workfo￿. our army of volunteers, our donors and the community at large. Jewish Care will be distinctively J￿￿lsh airn is that the Jewishness ol the experience we offer Is clear, distinct and meets the needs and expectations of tlE Community we serve. We want peoFAe to experience the Jewish values of kindne5S, gNing and welcoming in every interaction with us. Jewish Care will be reco9ni5ed for quality and innovation - our aim ￿ to be the s(Kial care provder ol choice for older people in the Jewish community, vniversally r￿09￿15ed for the quality of 0￿S￿Ice& Jewish Care should always deliver quality. best practice and achieve full compliance wilh all legal and re9ul310ry requ1￿ment 10

JEWISH CARE 2b. OUR VISION, PURPOSE. VALUES AND STRATEGY (cont'dl Our Strategy Icont'd) Jewish Care will be integrated in our community- our airn is thal the Jewish cotnmunity and Jewish Care will remain tral to each other. Jewsh Care will devek)pwith the members of theiorntTwnitywe servÈ, aswe navigate a changing wodd of care and evolve to provide the care that is needed and w)th tO9ether wilh our communities to Shape the future of care and sustain our ability to meet their changing expectations ￿ ¢wl& We will engage effectively with supporters, volunteers. leader& partners a￿j clients to respond to their needs and provide them with first-class care and services. Jewish Care will be the customer'5 choice- wr aim is to develop stsff and volunte￿$, our insights. our 5yStetn5 and our tools. so that we bec(Kne the swal CaTe PTowider of clKiice to the Jthshiommurty. We should be known for the speed and excellence of our seThice. Jewish Care will be an employer of cFLoice- otEr aim is to be the employsof choice for talented people who share our values and have the skills we need to delNer ￿r ambilion> je￿$h Care vrfill be the champion of volunteerin9- aim is to e￿a￿e to a fi'rst clo$5 experience as volunteers. tNaking Ihe most of these skilL% and the impact make on th@cO￿thun11ieS we serve. Jewrish Care ￿11 be a continued leader for the £ommunty for generations to come- our airn is to ensure that the governance. leadership. financial. health. resources a[￿ repulation of the organisation continue to be robust, well managed and allow us to seNe the community lor genÈrarK)n Ooer the last couple ofyeaT5 we have been improwng our Mea5ure5 of Sutce5s. Not all of the prioritieswere rneasured in FY2021 but those that were measured have been incorporated intothe Aiffl5. khievement and Perfornpnce section ol this report. Strategic Priority Distinrtwety Jewish Recognised for quality and irinovation Customerf s choice Measure of Success CQC ratings Health and Safety rabngs Mandatory trainin9 comtion Occupancy Number ol community arKI day centre membe Compliments and compl￿ntS Number of volunteers (front line 3nd TnJsree5/ lay leaders) Amount of fund5 lased Integrated in our community Champion of volunteering Employer of choice Continued leader for genera￿nS to co Staff tumover Occupary Prop(vtion of 5elf-fvnders Staff to resident ratios Amount of lunds Tri5ed lalso above) Financial performancevs bu(¥et Inve5tsneni perf¢ymaTKev5 tatijet 11

JEWISH CARE STRUCTURE. GOVERNANCE AND MANAGEMENT Our Constitution Jewish Care Is a registered Charity Ire9 I￿. 8025591 and a Charitsble Compary lirnited by guarantÈe and not having a share capital Ir￿ no. 024479WI. Jewsh Care was registered as a Chartty in M)vember 1989. thtsugh the predecessor organisations to jewish Care have been prowdiw (are and support for ihe community ￿nce the 18505. li is governed by its Memorandum and Articles ol AssLKiation, as arnended in June 2017. Sub5idiarie5 & Linked C￿rItS At the year end. Jewish Care operated four subsidiarie5 and 20 linked CharitEs (all subsidiaries are consolidated into the group accounts and all linked charitie5 are incorporated into the Jehvi5h Care accounts). 01 the three larger subsidiaries and linked Chantieg. Community TradirKJ Litnited is a trading subgdiary wlKJIty owned by Jewish Care, the joel Emanuel Trust is a registered social ￿ndlOrd wholty owned by Jewish ca￿ Oinked Charity) and the jewish Association lor Mentsl Illness IJAMII is a Charity OF whith JeTrMsh Care is the sde company law rtErnber (see note 3 for a surnmary ol the audited financial numbers for the yeai erided 31 March 20211. The thr￿ undertakings, as detailed below, r￿mInate their own Board of Dire(tors. Managertnt C(Mnmittee Board of Trustees ￿speCtivelY. Jewish Care Pension Trustees Limited is also a dorrnant SUb￿diary Iby virtue of the ab5eno ol rtnancial transactions) of Jewish Care but it 15 active in it5 ro￿ as Trustee to ihe ￿nSIOn SChew￿S opefated tyJew5h Care. The other 20 are tru5t5 and linked Charities (see note 151 and are consolidated on the basis ol comfflon managemeni and control,. work 15 continuing with the Charity C(Nnmission io ratKTrnalise these trusts. Jewish ￿￿ 150 has close working relat￿)nshiPS and partrEership5 V4ith other knish charitie> sharing krm)l￿edge and SUp￿rt to actively enha￿e each ol their respective objective Community Tradin9 Limited ICTLI CornmunltyTr￿lng Ltd ICTLI Icompanyregistration nutnbeT024493621 was incorwated in 1989. The prinopal actimty of CTL is rhe provision ol services to. and in £onnertion with Jwsh Care. maprity ol activty during 2020121 was the devebpment of the Sandringham site at Slanmore. In other years cfL has also been rewnsible lor fundoising dinners and events in aid of Jeish Care. s work but these events We￿ Su$r￿ded as a result of Covid 19 during the 2020121 year. CTL makes a qualifying ptyrrEnt. as a donation, lo Jw5h Care under a lom731 deed ol covenant. Joel Emanuel TNst (JET) Joel Emanuel Trust VEn 15 a linkeij Charity and re9iStered sooal Landlord. whose obpclNe5 a￿ the provision ol housing for p(K>r persons ol the Jewish faith. Jgt operates &dney Corob House, a mental health residential homè for those over 50, olferirig resident5 different levels of Ca￿ to svtt their individual needs. Jtt akn holds an interest in Wohl Court which is a Retirement Lmng untt. The overnll affairs of the JET We￿ rnanaged and controlled by the corporate trustee (Jewish Carel through the operation ol the INlependent Liwng Commrtlee IILQ inc(porating the JET Mana9ernent Commiltee. until March 2021. The ILC also 0￿rsee5 the developmeTrt ol our retiiwnent Iwing schemes with our latest Scheme Pear5 Court at S3ndringham, Slanmre which opened in 2021. Having taken advice from BDB Pitmans. the trustees considered this arrangement in January 2021 and corKluded that It %4riuld be preferable for the work of Jtr to be delegated to an executive committee. leaving ILC to concentrate upon the retiraTrent livin9 5cherne& On 22vd March 2021 the trustees resolved to approve the forrnalion of JET Executive Comittee, uThdera fresh delegated authority within new terms of reference. 12

JEWISH CARE 2c. STRUCTURE. GOVERNANCE AND MANAGEMENT {cont'dl Jewish Association for Mentsl Illness IJAMII Jewish Care with the Jewish Association for Mentsl Illness IJAMII provides an Integra￿ mental health seNce lor the Jewish community prowdirg support to clients therapeutic, social arKI cultural Ktivthes. enabling them to maintain independence and enhance theirwellbeing. Jewish Care is the sole comFkny law member olJAMI. The Jewish Care group financial siatements lor the year ended 37 March 2021 include the ion5didated numbers ol JAMI. JAMI owns a l(Q% trading subgdiary. JAMI ￿leS and se￿iCe$ knmited. Jewish Care sumrted JAMI with a grantol £719.2S7 during the year ended 31 Marth 2021 12019f2(I. £765.25n which is ir￿lUded in JAMI'S own financral statement& Funds held as custodian Tnjstee ¢m behalf of othe¥s The Charity does not hold funds as cvstdian Trustee on behalf of others. Trustees The curont Directors of Jewish Care ale the Board of Trustees Iwho a￿ listed on page 20 01 th¢5 documentl. The Board of Trustees comprises 13 Trustees. the minimum requ1￿men1 is 10 Trustees ith a maximum of 20. TrusteÈs have delegated the day to dèy deC￿lon makiNJ to the Executive Leadership Te￿, who rep￿ direcdy to the Board of Trustees. Once in every 12 month period, one third of the D1￿ClOrS or. il their nurnber is noi three or a multiple of three. Ihe number nearest to one third, shall retsre Ir(xn offi.ce by rotation. The tl"rectors to retire by rotstyon shall be those who have ￿￿en k)ngest in office since their last appointment or re-appointnnL A person retiring from the oNice of Director shall be eligible lor re-electio￿ provided that Director shall seNe for a consecutnie period of more than six years. save with the approval of at least Iwo thirds of the other tiiectoW5. The Board of Trustees rneets every six to eight weeks alory5ide the Executwe Leadership Team. to discvss the strategic priorities performance of the organisation against key perfomiance indiiatOT5. to aJree aty changes in iheway the organisation operate5, strategic initiative5 and to focu5 on the future. The Trustee Board has sejerted based on skills and abilitie5 chosen trorn a broad range of background5, including health care. ￿sIness, propety, law. acctyjntancy, and public life to meet the collectNe requirements otthe organisatio￿TruStees are often recnjited from broader lay leader5hipteam although when lo&(ing for very specific skills adverttyng and l or a Non-ExecutNe speoali51 recruiter are used ￿1 new Trustees are gwen an inductK)n pack on appointment ￿th meetings and training Organis￿ with key charity personnel. Developmenr and tr3inirg of Trustees continues thioughout their tenn of apwintment. Whi15ttrainirKJ was suspended during the pandemic per￿d, training resuwEd p05tyear end with a half day 5e55ion on safegyardiry. health and safety and serious incident reporting. At the beginnityJ of every Board meeilng. Trw%Eees are askwl to disclose any conflict5 they may have given what is being discus5e<J. If a￿Y Trustee has a conflict, Ihat cMllict is minuted and that Trustee 15 asked to absent him or herself Irorn the spectlic distuwo At the 31 March 2021, the Board of Trustees was supported by nine sub-committee5 and seven expert groups Some ol these are recent creations a￿j have ￿en set UPa5 a conwutnce of a goV￿nanCe review carried out IN the previou5 financial year. The governance review invow a ieviewof the Charity's organisational structtjre. irs constituiion, b¢krd composition and all oiher best practice r￿0[￿￿enda1￿1￿5 10 intludè recommpndations from the Charity Governance Co(k. 13

JEWISH CARE 2¢. STRUCTURE, GOVERNANCE AND MANAGEMENT Icont'd) Sub-committees Nominations Remunerations (Remcol Campaign Oversight Clinical GOverna￿e Community SeNices & Volunteers Finance, Audit and InVeSt￿￿nt Ret1￿ment Living Intemal Audit, Assurbnce & Risk Residential Care Services All sub-committees ol the Board of Truslee5 report dirKdy to the Board of Tnjstees and have delegated authorities aré responsibilitie Th¢ Nominations Committee is responsiblefor the reuuitrnent and sele(tK)n of Trustees the Executive Leadership Team. It consists of Trustees the Chief Executive and is thaiied by the Chaw of the Board. The Committee oversees the balance of skill% knowledge and experience a￿1 evaluate5 the requirennis ol all ap￿Intr￿ents io ensure a adequate balance ol requisite ski115. The Cotntnittee ovetsees the tyocess for the aPSK)intment and initial framK>rk for the reTnunerationol the Chief Executive. whilst also ensuring that all actions In relation to both the Board ol Trustees and the Executive Leadership Team reflect the requitement5 of the Fil and Prr4>er Person test. Thè Remun¢tation Comminee oversees the remuneration and le￿￿$ coThI1t￿S ol Chief L¥ecutive and th're(torate. together ￿th other direct reports to the Chief Executive. which a￿ recommended by the Chief Executive and will be made by the Committee on appointtnenL Variatsons io ihe temis conditions and remunerabcin of threciorate and other dI￿l ￿￿rtS to the Chief Executive will also be recornnEnded ty the Chief Executive and made by the Committee. The Chief Execuiive will ￿ reswjnsible for detemiiniThJ ihe remuneration and the tertn5 and conditions of other sraff emrAoyed by Jewsh Care. However. the Committee will oversee the developTDent. and itnplementation ol Jewish Care. 5 iemuneration policies and prKtices lor J￿1$h ca￿ stèff. In general Jew15h C3re aims to pay the ffledian in the market. However lor the lowest paid Jewish Care has had and will continue to have a policy of increasing pay above the median in the rnarket The Campaign Overst9ht Committee oversees the Govemancè aspetts of Jewish Care's day to day fvndraising practices and provdes assurance that those practice5 are appropriate In all respects, whilst a150 providing support io allow Jewish Care, s straiegic objectives to be met and io address to rriiJate risk around donations. This in tum enab￿S the Board ol Trustees to be assured that appropriaie scrutiny prcosses are in pdace. The committee also monitors fundraisin9 data and comrnuni£ations with donor% The Clini￿1 Go¥emanc• Committeè is reS￿nsIble for 5uulinising. providingassurarKe and oVer￿ght olJewi5h Care's clinical govemarKe arrangements with a focus on re￿dent￿lI care. The Cornmittet er6ures that adequate and appropriète governance and clinical r￿k structure5. Proces￿ and contrd5 are in Pla￿ across Jewish Care. The rDember5hip ol the Clini01 GcNema￿e Committee c(Mnprise Tru5tee5 and r¥)n-Trustees. w￿) have relevant current expert15e in the areas of dinical govemarKe. the Charity's Chiel Executrye. th"rector of Care Services, Director of Comrnunity Services & Volunteers also attend and represeni ExKutive Le&4er5hip Team. 14

JEWISH CARE 2c. STRUCTURE. GOVERNANCE AND MANAGEMENT Icont'dl Sub-cormiitteès (cont'd) The Community Services and Volunteers Comnwttee has ddegated reswisibility on behalf ol the Board of the Charity lor helping to shape and to monitor pwress on Jewish Care. s C(Knmunity SerwKe Volunteer Strategy, including but not lirnited to. community centres or community hubs and ro make r￿QMIne￿all0Ths for their timdy and effectwe implementation, hdping lo develop the overall strategy in assisting Jewish Caie sourte and devdop partnerships with other organi5ations in an effort to fulfil seven strate9ic obJ"ectNe% and particularly to be integrated in cornrnunities. recognised for quality an(J innovètion. a chamiion of volunteering and the customer's choice". and helping develop Jewish Care's rewnse to the changing denwfaphicsof the Jewtsh community in ihe UK and the n￿5 of older Jewish Peop￿ living in those communities. The Finance Audit and Investment Committee has ijelegated authority to a￿st the Board its duty to supetV15e the broad direction ol the Charity. s h"nanaal affairs. The Comrnittee exercis& on bohall of the Board. supervi9)ry oversight ol all aspects of the Charity s corporate finarKiaJ w)fioes and owations. On an annual bas it review5 thp operating and budget. the rolling five-yearplan, and the reservesarKJ the Thie#ment policies. forrecommendation to the Board It oversees preparation ol the Annual Report and Accounts including accounting policie5 and judgernenrs and reviews the performance, independence. and objectiwty of the external auditOT5. The Retirement knving Committee has delegated reS￿n￿bility on behalf of the Board of Charity to oversee all fetirement living activitie% includin9 advising upon afftdable housiwJ strategy. It a150 considers operational perftsmance, health and safety aspeds of Jewish Care's retirement livin9 operations. facililies management5, tislaction surveys and tenant policy. The Internal Audii Assurance and Risk Committee is responsible for over5￿1n9 internal audir and identifying and overseeing Jewsh Care's risk assessment. The membership of the Audit and Risk Cotnrnittee comprise Trustees and on-Tru5tees who have Televant current expertise in ihe areas ol finatKe, andlor risk managemeni. the CP￿rity'S Chief ExKutNe. General Counsel and Chief Operating Officer also attend and repfe5ent the ExetytNe Leadership Team. The committee oversees the appropriate systems in place IwhKh shall include c(wrate govemance. leg31. fin8ncial, and ¥egulatory compliance systems) to manage ihe risks to which tho Charity 15 exposed and rnechanisms to mat)age T15k to include the apwintment ol internal auditors. The Residential Care Services Committee has delegated Ttrsponsibrlity on behalf ol Board ol the Charity lor residential care and support service5. The purwse of Committee is io ensure the ddivery olthe highest possible quality ol seNice wrhin the Charity. s residential care faolilie& having ward to finantial budgetary constraints and best practKe. ty lacilitsting the development OF efFective strategic arKI operaliona P￿￿leS and monitoring performance. 15

JEWISH CARE 2¢. srRUCTURE. GOVERNANCE AND MANAGEMENT Icont'dl Expert Group5 These Expert Groups exist io advise the Trustees and the ExecutNe Managenenl team. Tly do not have deci￿0￿ making power. They consist of Trustees and other e4)erts, vknose sekntion 15 based on skills and abilities relevant to a group's expertise requireFnenl. Campaign Strate9y Group Patrons Cornrnittee Property Expert Grixjp HR Svb-committee la sub-committ& of the Remuner3tton Ccmmiiteel Jewish in Jewish Care IT Expert Gr￿P Quality and Customer ExpefieKe The Campaign Strategy Group helps steer Jwsh Care's furmlral￿r0 sirategy. ensuring the organi5ation 15 ￿￿e to suc￿$$fUl￿ raise funds required Irom the (￿mUnIty to support our services. The Committee use their experti to support fundraiyng Wrtfolios which have been identifi'ed a5 hawng growth potential." Major Gifts. Legacies, Events, Young Jewish Care, Community Engagement and Community Fu¢KlraisityJ IndNidual Givirv4. The Patrons Committee wovKles ad¥￿e and guidance to the fundrèiyrg team. wth regard to increasing the number ol Patrons who support jewish Care. The Propeity Expert Group providesadvice and guidancèon strategic propety i55ue% Iikdy costs to provide for major pair% alterations. and refvrbishment and in k&ping abTeast of nNKlem designs and ￿t￿￿)dS wthin the remit of Health and Social well3￿. The HR Sub-committee pwdes advKe and guidance to the Human Resource5 and Training team (via the Remuneration Committee) to support the ddivery of a people styategy, kniih a f￿S on delivering effective and tmpactlul HR The Jevrfish in J￿jiSh Care Group provide5 athce on the integrabt)n ol Jew75h 35FCts of setrvice delivery and operations across the charity, S woJ. The IT Expert Group provides advice and guKla￿e on the strdtegic direclion ol the otganisation. s digitsl frastructure capabilities and advises on the introductK)nldevelopment of applicaiions that can be utilid throughout the organIsat￿)n, specilically tar9eting the pw&on ol services to end users The Quality and Customer Experience Group prowdes adwce to the Qualityand CustO￿￿r ￿erience team. The Executive Leadership Team has dele9ated authority from the Tru5fees the dayto day operation5 of the Charity and Group Isee membership on page 201. 16

JEWISH CARE 2c. STRucfuRE. GOVERNANCE AND MANAGEMENT {cont'dl Public Benefit The Trustees h8VÈ tonsidered the requiremenis of the Charitbes Act 2011 and have satisfied themsdves that they have complied wth their duty to have regard to the PubiK Benefit guidance puNished by the Charity Commission. The activities and achievements of Jewish Care are outlined throu9h￿1t thi5 repL¥t and review... and fulty demonstrate that the Charity is providin9 public benefit. Access to Jewlish Care's se￿Ke5 is by need not by the ability to pay. a￿￿ts are asked to tnake a contribution towards the cost ol the serwce use. which ttself is often heavily subsidised. Clntsare not refused a seNice il they cannot pay. The cost may then be redU￿d 01 wawed altogether. dependiThJ on their arcutnstance> This fvnding gap is subsidised by donations from the community. Client5 are not refused access to a Ca￿ horne il their fwnity is unable requested third partyllatnily contribution. Barnet local authority continues to pay an agreed 5% InC￿aSe (M) rètes tor all care services provided by Jewish Care to residents of Barnet which rake5 into account wr culturalty s￿or1( seNce. Fee assistance (to tneet the gap between the cost of care and the rate paKJ Ly the local authority lor ￿sidents) is prov"Kled by Jewish CaFe in appropriate cases after assessing the needs and means of èppltsnts, thr fanilies aTh4 any fijrther contribution from the local authority. Jewish Care's day and comrnunity centres are subsidised Lryvoluntsry donations vJhKh enable entrance lees to be kept k>wer than they would othe￿ise be. &)me beTreth"ciaries 015eMces. such as carer's support and social work. ao not Kequired to pay a fee. There is no geographic restriction to people using ihe seNice% however, most are based in or around London and the South East. Jewish communities livi￿ in these areas are tIK)se benefiting most from them. The various services 3V3ilable are advertised to the public through Jewish Qre's webgre l%wv%¥.iwishcare.(Kgl as well a5 in knl papers, the Jewish press and in a large number ol rynago9ue magati 17

JEWISH CARE STRucfuRE. GOVERNANCE AND MANAGEMENT (cont'd) Energy and CaTbon Reportin9 Jewish Care is committed to the Energy Sèwrys op￿rtunitieS IESOS) that applie5 to large undenaknngs as defined by the Companies Act 2(X16. The energy con5umptw)n rewrts the ￿ryY and carbcx) consumption lor the company on￿. Total Energy Consumption (TECI Total energy consumption per fuel type lorthe rewKting is sei asl011(￿¥s.. TEC Contribution TEC Contribution Ikwhl Emtssions % Emissior Fu¢1 tCO,elYear 1.301.6 1736.0 tCO2elYear 42.2% Grid supplied electricity Natural Gas 5,843,922 9,459.883 128.879 37.￿ 613% 56.4% Grey Fleet Mileage Total 39.7 0.4% 15.431684 1077.3 Note diesel consumption in the year end¢n9 315t March 21 hds been de minimis due lo the pandemic. 100% Total energy consumption per fvel type for the previous ￿p￿ing period is a5 follo TEC Contrilwtion Ikwh) TEC ContrilyJtEon Emissions % Emissions tCOie/Ye3r 44.3% Fuel tCOke/Year 1.732.7 2119.0 Grid supplied electricity Natural Gas 6.120.986 11.519.328 148.523 87,192 17,876.029 34.2% 64.4% 54.2% Diesel 36_8 Unknown 0.5% 21.0 0.6% Totsl 3.909.5 100% Methodology Data used in calculating Total Energy Consumption ITEQ includes 5urnrnary dats. supplief invoTces. automatic meter readings in downk)adable formal e.g. hall-FK>uty electrKIty dats and transwt rnileage data syovided by Jewish Care and expense reduction anaty5ts. All fuel convefyons io kwh and c￿ emi5SK)Trs data have been cakulated in line with the 2013 UK Govemment enwronmenial rep)rtirwJ guidance U￿09 UK thvemment GHG conversion factor5 lor company reporting. 18

JEWISH CARE 2c STRUCTURE. GOVERNANCE AND MANAGEMENT (tont'dl Energy and cart￿n Reporting Iconl'd) Intensity Measurement Ratio The Intensity measurement ratK) 15 a mea5uie of environmentsl itnpact the guaniity of ￿ergY per unit ol output. we have chosen the entire estate square metera9e. Eneryy Consumption Intensity Ratio {kWhllm' 237.4 Emiss+ons Irfftnsty Ratio {tCO2ellm2 oos Estate M2 Ikwhl 15.432.684 tcoie 3.077.3 65.012 The intensity measurement ratio lor the prewous finarKial year was as fdlo EneT9y Consumption Intensity Ratio IkWh)/ 274.97 Emissions Intensty Ratio {tCOie)Im 0.06 Estate Mt Ikwhl 17,876,029 tcoie 3,￿.9 6S,012 Measures taken to improve efficiency A5 part ol the ESOS review, a report of findiThJs indicated $i￿een high level ￿0mmendatIOnS of FX>tential energy vings amounting to 2280,285 kwh peryear. Thi55uggesf5 signifitant OPFXMtunities to improv¢ managewnenL energy efficiency, reduie eneryy waste and contribute to an improved w0￿1n9 environment.The5e irKlude the Implementatio of combined heat & power ICHPI 5yStem5, the Installation of bumer managgnenr controls to boilers and LED lighting UP9rade5 to naffle but a few. None ol these were done in FY20RI due to the pandemic but some of these will be implemented in FY21122. We endeavour to continue toanaty5e the freaslbilityandim￿eMentatioTh of these 5ug9estions to mark our cornmitment to care for our enw¥onment. It is also parr of our 2020-25 stratogy to corisolidate (xAr ca and community delivery into four tnain hubs. thiswill alsounderpin our comrniment to irnprovin9 OUT energy etticiency and cartK)n footprint. 19

JEWISH CARE

2c. STRUCTURE, GOVERNANCE AND MANAGEMENT (cont'd)

Key Management Personnel: Trustee Board (Current Trustees and Directors)

Trustees (who are also company Directors of the Charity)

Steven Lewis (Chair) (resigned 14[th ] September 2020) Jonathan Zenios (Chair) (appointed Chair 14[th ] September 2020) Rachel Anticoni (resigned 22[nd] November 2021) Julia Bekhor Linda Bogod (resigned 13[t][h ] June 2021) Michael Brodtman Adam Dawson Graham Edwards (Treasurer) (resigned 22[nd] November 2021) Simon Friend Harold Gittelman Leah Hurst (appointed 14[th ] September 2020) Gayle Klein Lord Ian Livingston (resigned 29[t][h ] July 2020) Dean Noimark (resigned 29[th ] July 2020) Stuart Roden (resigned 14[th ] September 2020) Jonathan Rose (appointed 22 [nd ] March 2021) Marcus Sperber (appointed 22[nd] November 2021) Arnold Wagner OBE (Vice Chair) Matthew Weiner

The Group has maintained insurance cover for the benefit of its Trustees, Directors and Officers against any liability incurred by them in carrying out their duties in such capacities. The premium paid in respect of such insurance was £11,508 (2019/20 £7,840).

Key Management Personnel: Executive Leadership Team

Daniel Carmel-Brown Chief Executive Officer Andrew Hope Chief Operating Officer (resigned 4[th ] June 2021) Adam Overlander-Kaye Director of Fund raising & Community Engagement Ellisa Estrin Director of Marketing, Communications & Customer Engagement Angela Beerman Director of Human Resources & Organisational Development Gaby Wills Director of Care Services Richard Shone Director of Community Development (appointed interim 9[t][h ] September 2020) Jonathan West Director of Legal Affairs, Property and Procurement & Company Secretary Amanda King Director of Finance and IT (appointed 22 [nd ] April 2021)

Pay and Remuneration Policy for Key Management Personnel

The Trustees consider the Executive Leadership Team as the key management personnel of the Charity in charge of directing, controlling, running, and operating the Charity on a day to day basis. In determining the remuneration policy for key management personnel, consideration is given to pay staff at a level where they are motivated to enhance the organisation, their individual performance and quality of care in line with our objectives and strategy, notwithstanding the Charity's ability to pay. The aim is to pay staff within the median to upper quartile of salaries within the UK and charity care sector, so that we are competitive in relevant markets, but not to compete on pay with the public or private sectors. None of the Jewish Care Trustees received any remuneration or expenses from their work associated with the Charity.

20

JEWISH CARE 2L STRUCTURE. GOVERNANCE AND MANAGEMENT Icont'd) Key Management PersonnÈl= Trustee Board (Current Trustees and Directors) Trustee Membership of Committees of the Board aNI Expert Groups al￿ who served as suth as 31 March 2021 la full list of both Twstee and n0n-Trl￿ee members are awailable in the annual review): Nominations Committee Jonathan Zenios (Chairl Simon Friend Patrons Committee LitKla BOg￿j (Chir) Harold Gittelmcrt) Jonathan ZenK>S Gayle Klein Arnold Wagner OBE Intemal Audit A55urance & Risk Committee Julia 8ekhoi (Chairl Arnold Wagner OBE Property Expert Group Michael Brodtman (Chair) Matthew Weiner Jonathan Rose Clirtic81 Governance Committee Human Resourcès Arnold Wagner 08E Ichairl Rachel Aniiconi (Chairl Re5identi)I Care Services Simon Friend Jonathan Zenios Rachel Anticoni Campaun Oversight Linda Eogod (Char) Ga￿e Klein Jewish in Jewish Care ReS￿ential Care SeThces Simon Friend ICKiir) Jonathan Zenios R￿h￿ Anticoni Finance. Audit and Investment Graharn Edwardslchair Michael Brodtrnan Jonathan Zenios Harold Gittelrnon Renyjneration Committee Arnold Wagmer OBE (Chair) Jonathan Zeni05 Adam Dawson Graham Edward5 Community Servtces & Volunteers Gayle Klein Ichairl Lind3 Bogod Harold Gittelmon Retirement livin9 Leah Hurst (Chairl Matthew Weiner Jonathan Rose 21

JEWISH CARE STRATEGIC REPORT- AIMS, ACHIEVEMENTS AND PERFORMANCE CARE AND COMMUNITY DEVELOPMENT What we said we would ad)ieve in 2020121 What we athieved Financial l occupancy FollowiThJ a reduction in occupancy caused iry the With the parKlemK we 5adty a wmber ol residents and pandemic, our aim is to improve the fInar￿la1 stsiu5 of were unalAe to adiiit new residents which impacted ca the homes by improviro occupancy. home occupancy leve15. (herall care k)me occupancy h3S recovered somewhat V￿th the ￿SumPtion ol safe adtnissions DelNer cost savings by reducir¥J overall staff nurnbets and was at 81% ai the end of March 2021 (this ha5 In(￿aSed Ithr￿gh rth*Jndanoes1 ond Ixrter deKA(tym￿t 5ignilKanity a9ain port year-eTrJl. The ILwd of Self.fvr￿e management of re50ur£es (for eg. a reductKJn in rrKJre has remained at arwnd 40%. expensive agew usage). Cost saviros have be￿ delivered by the do$u￿ of Clore retirernent living, we will fill voids in the existing Manor aTh4 the re5tnKture ol the care rnanagetnent and schemes and ensure that the xheme (Pears Court suprxm team. The use ol agency staff was also ￿dUCed at Sandringhaml will fulfil the expectations ol a signifKanUy. desirable and sought-after platr to live. openin9 of Pears Court was slightty delayed. Admi55i0ns of tenants began In June 2021 and have been at hi9h levels over summer2021. Shebson Lod9e and Selg C￿rt continued to have high levelsol (Kcupancy. Uprakeol tenancies at Wohl Court ￿MaInS a th￿Ierye and is being addressed in 2021/22. 22

JEWISH CARE STRATEGIC REPORT- AIMS. ACHIEVEMENTS AND PERFORMANCE CARE AND COMMUNITY DEVELOPMENT Icont'd) What we said wt would achieve in 2020121 What we achieved Digrlal I￿1r aim is to ￿0pt system5 that will 5UPP(wt remote Our seaTches and trials OF rerrKbte health digital tKhnok>gy health. as well as enable those isolation to activety and strearniThJ seT¥icesdid not yield strong enough providers participate in p051tive and meaninghjl 2aivities and to and the search forthese wll conlirKJe. engage with other5. We nowknow howessenkn"31 di9ltal technology 15 in ellhancing the wellbeing, hedth ard Other d¥Jital devek)prnents indude an electronic dashboa¥d, exper¢erKe ol widents their fun1￿e$ al￿ w wm usiwwj dats collated on Ihe ele(tyon care pknns and enlir4J IS to continue to e￿end our capabilitie5. management to st￿lY and use it lor prevention of incidents th as falls. Thi5 15 stdl at early St￿e5 of rollout and should be fUrt￿r deVe￿p￿ in 2021122. An elecironic sigrring fft device is being rolled out improving our cOm￿lance data protection. New Developments We will re-review the Redbridge developmenL A decigon was re&hed to develop a care home and a stnall focusing mainty on care home piowsion The feasibility c(xnrnunity centre on the Redbridge site but otNit the ol retirement liwng will be (3￿fvIlY considered. and development ol a retirement living facility. P5anning plans will be developed aicordingty. Our aim is to applications are urderway and l¢xal rnanagement is being ensure that this retiremernt and care ccmmunity consulted in the 5*nnwwJ of layouts and operational factor> achieves its potentk41 to enhance the Iwesof ￿se vhm live there and the surrounding comtnunity. We ¥Yill tnake every effort to fill the retirement Imng As por alM)ve 15ettion finance / occupancy). the opening ol scheme. Pears Courr at Sandringham after ihe Pear5 Court wos thjhty delayed. but adM￿S1On5 of tenants complerion ol phase 2 of the Sandringham began in Junè 2021 and has been ai hi9h levels over sutnmer developrnent at Stanrrore and consider how we can 2021. best use The Ronson Community Ceniie facilities at Sandringham in light ol the pandemic. 23

JEWISH CARE STRATEGIC REPORT- AIMS. ACHIEVEMENTS AND PERFORMANCE CARE AND COMMUNITY DEVELOPMENT {cont'd) Future Aims 2021122 Continue to deliver a distinctively J￿￿$h experierte to residents of our Care Hon￿ Retirement unit> Continue to innovate aNI improve quality ty. Introducing life enhancing elements and &iivrties to suppcrt those living io our (are homes and rel1￿ment living facilities ro achieve berter quality ol life, independe￿e. fulfilfflenl rÈgardless ol physical. menLIl. etnotionaL 01 ccwjnitive impairmèni Enhancing catering and housekeeping services prowding those Iwitg in our care hcmnes and retirement living facilit￿S with an enhanced dinir¥J experience and nuthlion thai meet a wide rarvje ol dietary requirements and suitable to those with physical orcognilive ¥npairments. Enhancing all aspects of care rrtanagement and senritr expelle￿@ u%n9 digital technology. Establishing excellent prdcknce across services through the use of KPIS. auditiry arKI learning from these. secu￿ Jewish CO￿. s fvture for the community foT generations to cme, by increasing occupancy to levels equating or Surpassing the p￿-pa￿demK levels Ery increasing efficiew and reducing costs whilst maintaining quality and customer satislactio On 19 April 2021 Sunridge Housing Assock4lion limtted bKame part of Jwsh cafe as a subsidiary urKler a business combination agreement. With the joining of forcesol FKJth organisalions, SunridgeH(vJyn9 A$￿￿latIOn bmited will have access to greater resources to provide a higher levd and wider spectrum of care ￿ and in future, than it wx)uld be rerNining as a sÈparare organisation. It wll be stronger and more financialty sustainable. securirvj the home into the fvture. Sunridge Court. the care h(Mne within the entiry will also have the owjrtunity to offer better career options for Ca￿ sraff and itDPOrtantly and will also benefit from Je¥Yish Care's large matketin9 tea￿ strong 9overnanc¢ and fundraisiry experbse. 24

JEWISH CARE STRATEGIC REPORT- AIMS. ACHIEVEMENTS AND PERFORMANCE STAFF What we said we would achieve in 2020121 What we achieved Reline staffing models and structure to re1￿ct the With great sen51fivity and clear communication. we gnificant changes required followirNJ thÈ Cowd-19 successfully cbsedClcME Manor and significantty reduced the pandemK. numbers of staff insupfA)rtlunctionsaThl Community Services (Whe￿ ￿nIreS have been closed). Feedback on the process was as rK)gitive as rt coukf be in these circumstance5 Wlth stsff feeling listened to and respected. The structural charyes have allowed us to continuèto provide g(KKJ, effi.cient 5ewvices that a￿ more c05l effectsve. Continue to drive <yJr digltal agenda lor stsff during The majortty of support Staff moved io rOTh￿te working in line empbymenr. th 9ovenvnent guidance and the use ol Micr050ft Teams has become the for daily ￿Sines& Workplace IFaceb(x)k for empbyeesl has become an invaluable plattom used on a dity, Il tr￿jfy. bas15 to sharE and celebraie what happeniryJ ￿ro$S Jew5h Ca￿. All matKSatory training has been mO￿d to O￿lne rnTrlules, some of which is 5ubsequentty ob$￿ve￿ and assessed. A Significant amount of other learning and devdoprnent has also moved to a blended approach. eJJ.. onbne m(NJules SUPPDrted by group webinars where discussi￿ and ot case WO￿ tan be explored. Provide colleagues wirh the opportunity io develop The focus on max¥ni5ing and managing performance was their knowledge and skills to maximise and manage delayed due to the patKlemic and capacity issues. However, performance through rernote leaming IACASI. with 'all hands on deth. there has been Significant opportunity for stsff to develop in the face of adversity e.g., Improwng knowlalgeAnd understanding of infection tontrd, rtual communication Skills. resilientt and the value of colla1)y3t￿n. WLx* on our Performance Plan has now been COmp￿ted and wiu be itnplemented in the year ahea Additional Achievements Staff have coped arnazingty we51 with vncertainty and change. Tlw qu￿kfy adèpted to new requirement5 ènd the impact these had - fudouglL PPR COVKI te5tin9. remote working. and the reed lor vaccinations to name o few We have supported our ￿)rkforce and their wellbeing Wtih creation ol an online portal htt sJ/vMw. ewishtare.or /staffwellbein and tty ftÈnning an average of fivewellbeing and engagement events each month These have varied from meditation and mindfulness. JC RadK) FM aTrJ stayin9 actNe challerye5 to a talk-show with inspirational women at Jewsh Care. We listen to our staff views Exjth dife(tty through pulse surveys where 9(Y% of those that completed a survty said theyfeel sale atwork. and 89_S% said they kn(h¥ who to talk to il they need support. We also have an act￿ sraff forum and the usual rnawement leedback rojtes.we are prcAJd to have an enga9ed. diverse workforce who have pulled tOgetheT and done a ￿ma￿bIej0b in aK)thLY challeNJin9 year. 25

JEWISH CARE STRATEGIC REPORT- AIM5. ACHIEVEMENTS AND PERFORMANCE STAFF Icont'd) Additional Achievements {cont'dl Staff turnover (voluntary and involuntary) for Q4 FY2021 was 26% compared to a 5edor bethmark of c. 30%. G￿n9 forward, we are targeting voluntary staff tvrrKwer of less than 20% and we areconfident thar the many -Ernployer of Choice- initiahve5 we have ongoiw. induding the wellbeir¥J initiative referred lo aEK>ve. will enable us tts achieve that. Our staff turrK)ver meayJre at the end ol Q4 FY2021 wa5 affected try the dogjre ol our Community al￿ Day Centre5 and making those staff redundant as 3 result ol the pandem lisability awareness in our oryani5ation rs high. we cover 'e(wality in ihe v￿pI￿e, trjth as part of induction and as standalone training. thr re(ruitment trainiThJ highlights the imwriarKe of disobility awarene$5 durin9 the recruitrnent process and employees den￿nstrate a culture of UThJersts￿dir¥j wia n5k assessment& weekty emali 5. alld posts on Workplace (FaCeb￿k lor ernployeesl. In order to vnder5tand ènd cdebrate the dNer5ity of those working at Jewish Care. we invited all employee5 to provKle up-to date infortnation, i￿lUding details oFanydisabilitiès they wished to disclose. The aim ol thi5 exercise was to ensure V￿ create an open and ItKlusive environtTrent for our empk)yees, where can monitor that everyone tan have the saffE opportunities. Whwe employees ha%e a chan9ing personal circuffl5tance. Jewish Care has yJpwrted with spe(iali5t equipment and in some circurnstsnce& changing job role5 to accomrrK)date needs. jewish Care hove also 519ned up to the voluntsry Govemment Th"5ability ConfKlent scheme. The scheme airn5 to help ernployers make the most ol the opportuTritie5 prow4Jed by emptying disatAed people. It is voluntary and has been developed by ernployers aNI disabled people. s representatives. We have the kNJo on our careei'5 website, and we are Still regi5teied as a member according 10 the Gov.uk website. Future Aims 2021122 Continue on ourjourney io becorne an employer of choice ty. Successfvlly implemenr 'k to Betterf. whKh is an initiative to inTf(Mluce a hybrid wodcing ￿de1 (between 1-3 days in the office) for stsff largety in supwt servitrs. currenttyworking rernotely from home. Launch our 'PertorMa￿e Plan. with managers to devekjp their skills and ability to maximi the rK)tential of our staff and more effectivety tnanage perforrnance of t￿1r tearn% again linking to our long-term 51rategic plan of being an employer of chtyce in the sectot. Continue to develop our equality, diveryty. and inclusion throLwJh ￿tive netsvork group& Mainiain voluntary staff I￿rn0Ver at less than 20%. In October 2021. it was announced that our frondine staffwovld receNe the cufftnt london knving Wage. Our airn for the future is to continue to rewew pay rates on an annual bays to maintain fates of pay rhat are 5ufficientty competitive to attr¥t and retain people who will wowde the quality of care we promise to give to those irn our care. 26

JEWISH CARE STRATEGIC REPORT- AIMS. ACHIEVEMENTS AND PERFORMANCE FUNDRAISING & COMMUNITY ENGAGEMENT Fundraising approach and performance Jewish Care undertake5 lundrai5ing acbvrty to achieve ly)th revenue capital projects inL¥)me. JLYi5h Care is a mernber of the Fundraising Regulator and adhe￿$ io the Fundrai￿ng CLKle of PractKe. Jew5h Care also holds o￿aniSatIOnal rnembership of Instiiute ol Fundraisirwj. Income is generated from the community and existing Jewish Care supporter5 number ol channels donations. dirert mail. chdSengÈ events, S￿la1 events, supporters who raise income on behalf ol Jwsh Care, gifts in wilk arKI a major gifts PTogramme. Jewish Care does not use any third-party lundraiyng organisations. By being rnemtr￿ of the FundTaign9 Regulator, Jewish Care adheres to the Fundraising Prornise. which outlines the commitment we make to our dotjtstsand the putAio Fundraising mallers lor Jewish Care are overseen by Ihe Campaign lknrsight Group. We ensure fundrai￿ng is ￿al. open. honest. and iespectful: We will commit to high standards We will be c￿8(. honesL and open We will be respectful We will be tsir and reasonable We will be accountable and respons£ble jewish Care's fundraising actmty also complie5 With the Dats PiotettK)n Act 2018 and General Data Proiection Regulations IGDPRI. Jewish Care sends cornrnunicaknon5 via mail. email and by the use of Social media artd advert15Ing. Consent is obtained where required and recorded. All information is stored 5ecurety. Supporters are aware ol their rights,. are in control ol the Informatitin they share wilh us and are atAe to thknge the way they hear from Jewish Care at any time. We also ensure that we lake Ca￿ful sreps to protectvulneTrble ar￿ ot￿r members of the community from behaviours that may be deeffled unreason3ble. In line ￿th the Institute of Fundr￿sIrbgs 9uK18nce on Treatin9 Donors Fairly. we have a clear ￿l1¢Y loi treatirtg people in vulnerable circvmstsnce& The Campaign (hersight Group convenes on a frequent basis and is made up of Committee Chairs arKJ profeSs￿nal> Aepms are prepared by the fundraising dcpartment for each meeiing. so that fundrdi5ing prdcbces and wjlioes ae scrutinised and ensure that anyone ¥epresenting the Charity. whether profe￿I0￿al or lay leadet. adheres to Jewish Care. s established fvndraising piactices_ We received a total of 4 fundraising complaints12019R(Tr. 6) all of wh￿h wwe re501ved related to adtninistratwe discrepancies. We rnake Sure that ary complaints are acknowledged in a iimety manner, that they are investigated thoroughly. resolved and that any outcomes and action5 are taken. We acknowledge comp￿Int5 upon receipt and comtnit to responding wiihin 7 workirg day5. ￿re this is not possible, we will correspond wth the person making the complaint to agree o new deadline. 27

JEWISH CARE STRATEGIC REPORT- AIMS. ACHIEVEMENTS AND PERFORMANCE FUNDRAISING & COMMUNITY ENGAGEMENT (cont'd) What we said we would achieve in 2020121 What we athieved To maintain revenue ￿￿1raISi￿ income at £15.4m. Our revenue fundrai&ng income was just over £14.6 miifio In additiorn we re(eived a tUrt￿r £2.2 millK)n from our Share ofthe je￿$h Emerge￿ Appeal IJHEAI To maintain legacy income at £4 million and to ioll out Le9acy income lor 202￿27 w35 £4.1 million and new our new legacy lundraisit)g 5trate9y. including new marketin9 adverts **re placed acr0$5 all Jewish press messaging and a focus on legator stewardship. digttal and prinL Legator stewardship was successful wth all legator% WFM) gave u5 permiss#)n, telephoned in addition to our regular updates. To achieve a capital gifts target of £3.9 Mill￿n. Weexceeded ourtarget %vtth irKome oljustover£5.4 millK)n. To secure £9 tnillii>n in dorOfity)s trom major gift5 We exceeded our target wtih income of just over £10.5 ncome. mil1iorL Whilst thE was a ￿gnIfiCant achievemenL the major gifts tearTt tontinues to work in a Challenging financial envirorjment. To incre85e the number of vdunieer fU￿traiserS who Thisisan ongtyn9piece olwoTk. We have had oneadditional actively fundraise for the organisation. workin9 canvassÈr join ihe Fundraising Strategy Committee. alonggde the profe590nal team. This also alvjned to our HowEver. we recognise that for the future success of the long-tetrn 5trategicvision of being tully integrated wthin organisation we r￿ed to continually e￿age those who tan cofflmunitie5 and to become a champion of helpJewishCarelundrai volunteering. Develop clear temis of reference lor our Patrons Terms ol rele[e￿e f(¥ ￿th Committees were approved. Committee and Campabgn Strategy Group. Develop new fuftdrai5ing pr(Klucts i￿luding In Metrnry Giwng in Mernory at¥J Celebrate with Jewish Care are tx)th and Celebratory Gimng. fvlty launched pr￿U￿$." allowirMJ current and new donors to stjpport Jewish Care wth their own sertion on the website. 28

JEWISH CARE STRATEGIC REPORT- AIMS. ACHIEVEMENTS AND PERFORMANCE FUNDRAISING & COMMUNITY ENGAGEMENT (cont'dl Future aims 2021122= Continue to be recognised lor quality and be the custornevs cknice Ly. Maintaining revenue furKlral￿ry irKorne at £15.4 and legacyincomo at £4 million To rnaintsin legacy incorne at £4 tnillion Continue to be integrated in our community and champion volunteering by Formalfy completing the re-naming of StelL3 & Harry Freedm￿ House from Lady Sarah Cohen House. Increasing the number ol volunteer fundraisers who a(tNety fLI￿raISe for the organisation, working alongside the professional tea￿ including new members of evtht committees. Re-establishing a calendar ol in-person fundraigTvJ events. Devel¢)ping the Fundraising Strategy Committee through additional members. find a new Chair for Campaign Strategy and refresh the Patrons Committee. Increasing the number ol synwJogue5 CFw)05i￿j Jewish ca￿ their hwjh hoty appeal and tompanies who eNg￿e Jewish ca￿ throu9h empbyee engagement and donations, and further ensuring that we are achieving the long term strategic aim of b¥rMJ integrated inio communities. Secure Jewish Ca￿. s future lor the c(xnmunity for generntions to come Achiemng a capital gifts tar9et of £3_3 millKJn and ensure that all caiytal donor signage for Sandringham is complete. alongside indiwdual plaques and dedication event& Continue devel¢)pirvJ ihe Giving in MenKJry Portfdio and Ireatirg a le9￿ Advisory Committee. Start ￿annIng for a RedbrKlge ￿PItal fundra1￿Trg campaign. Continuing to impletrent data procedures and processes and security measures to ensure secure use of person31 inlormatiorL 29

JEWISH CARE STRATEGIC REPORT- AIMS. ACHIEVEMENTS AND PERFORMANCE COMMUNITY SERVICES. COMMUNrrY ENGAGEMENT AND VOLUNTEERS The aim5 below are not the aims in rhe FY2019120 Annual ReporL Commurity SefvKes, in particular, h￿j to change approach during FY2020121 as a ￿SuIt of the pandemic away fvom continuiNJ to run Community and Day Centres to closin9 those Centres and dramatically scaling up ￿￿3(ement serV￿eS Inclu￿￿9 Meals on Wheels and Befnending. What we said we w0￿d achieve in 2020121 What we athie¥e Cost savings will be achieved through the redwtion of Throughout the ￿deMIC, our Community Centres remairTred overall staff numbers through r￿UndanCieS and better closed. In (ktober 2020, when the organisation understood deploymenr and management ol resource5. that ￿ secondwaye would not allow us to reopen resources. we undertook a lull restoJcbJring and reduced the Community Centres team frorn 106 to 27 rTmbers of staff to operate all of our serwces vwtualty. A5 we fc>llow the roadmap to exit lockdowi this learn is l￿W In(￿a$ln9 to enable u5 to reopen and provide servKek A Dewand lear￿r man3gement 5trudure is in place lorcotnmunity SeNKes Following the first wave ol the pandemK and the reality A c(MnwehensNe risk assessment has been carried out lor all that CO￿d-19 will be a factOT olThJr bves for sorrEtime. of our ¥esouries. to IKwrale all of the necÉssary and our aim is to ensure that our standard5 of lornp1￿￿ce ￿levaTht standards ensurir%J the safety and wellbein9 for in all areas affecring Palth. safety and wdlbeiry ofour ffEmbers. ¥oJunteers aNI staff a5 thecentres bÈgin to reopen. residents. staff and volunteers are at the highest level. Our aitn ¢5 to adopt systems ihat will SUp￿)rt remote A bipr(Kl(Kt of the reprowsDn of services when the Centres health as vlell as enable th05e in Isolat￿)n to actively were closed was and virtual ￿tl￿ty. Thi5 enabled us to participate Iri p051tive and moaningful actNities and to reach more peopk, t5p￿larIY those who may have been engage with others. unable to physicalty attend 8 centre due to their own physical We now know how essential digitsl teCh￿ty is in frailty_ Whilst the virtual and online offer was originally enhancing the wellbeing. health and experience of planfted ro be an i)terim measure. this is an opportunity to residents and their families and ￿r aim Is to continue cawtalise on and increase wr SefvI￿ offer to knth those who to extend our cawbiltties. (an come into ourcentres and to those who canrKst To pro￿de every volunteer with an agreed role outline This Th)t happen in 2020fdl due t(> the dosure ol our In line with the now 5-year strategic plan. community centre5 H(wever. as the Community Centres and Centres lor peop￿ living ￿th Demeniia reopen in 2021121 and lollowing the apwinttr*nt ol Community Hub Volunteèr Manager5. all retuffling volunteers are beiThg allocated SP￿ifiC rO￿S and task&

JEWISH CARE STRATEGIC REPORT- AIMS. ACHIEVEMENTS AND PERFORMANCE COMMUNITY SERVICES. COMMUNITY ENGAGEMENT AND VOLUNTEERS Icont'd) What wè said we would achieve in 2020121 What we achieved To be ab￿ to provide the organisation with a financial This did not happEn in 2020n1 due to the closure of the value for volunteenng, wth each rde benchmatked community centte5 but will be ￿-￿sited in 2021121 against the paid equivalent. To enable the organisation to thank individual Volunteers c¢Jnlinve to be thanked through regular volunteers for their contrbution. communKations f<ym the CEO and the Volunteers departmenL also receive a 9ift at Chanukah and Rosh Hashanah. The Volunteer Awards were FOStFK)ned this year to the pandunic. Additional achievements During the la5tyear, our CommunitySeNces have been reliant on ￿r￿1UnttrrSlo deliver Meals on Wheels ielephone befriending. and a multitude ol online and wrtual gatherings and aaivitie& When the pandemi£ took hold we saw more than 600 new volunreers ￿gIster to help, and we are Incredib￿ gratefkd to them for enabliry u5 to deliver these expanded serviies in lieu ol in-person ￿t￿ltIeS when were forced to ckm the door5 01 our c(￿Munity centre& VolunteerirYJ 31$0 continued online at tnany of our Ca￿ homes via Iivestreamiry entertain[T￿nt. festival, or Shabbat serwces or kiddush. As volunteers were unable to p￿"(alty go in io our re9xJrces, we dre gtateful to ihose who were able to continue helping rhose in need online. Future aims for 202112022: Continue to be the Cusiorners, Ihoice. ￿(0gnISed for qualty and beiry distinctNely Jwsh by Reopening comrnunity and day centres Ilor ￿Ople living withdertntial in a way that rec(xJnises the risk p05ed by Cov+d-19. Developing a meaniThJful and rich priyjramme in OUT newÈst tommunity South Hert5, ensuring that the Ron50n Family Community Centre is ful￿ utilised. Continue to be the champion ol volunteering by restructuring the VoluThteers tW)artfftent to provide support to all ￿sOUrceS ￿th tho re(ruitmenL trainin9. and development of volunteer5. Continue to sKure Jewish Care. s futu￿ for 9er￿ralionS to wme Continuing to review eath seTViCe indNidoalty based on atterKJan￿5 3nd usage of the service5 and ès currently operating a ￿u(ed sejvice, where attendance and dem(Jraphy suggests there 15 an opportunity to consolidate/ reduce our opening days. Enga9ing and managing expectations Wlthin ihe RÈdbrKlge Community on the delivery of a new campus, providirg residential care and community actiwty onont site 31

JEWISH CARE rRATEGIC REPORT-AIMS. ACHIEVEMENT5 AND PERFORMANCE MARKETING. COMMUNICATIONS AND CUSTOMER ENGAGEMENT Marketing. Communications and CustorYr Engagement are striving to provide outstanding custorDer Experience and during FY2020121 ￿aSured successbymonttoring complitnentsantl Com￿alnts. t￿ring Q4 FY2020121 the percefitage ol re&dents in our Care Hornes and Retirement ￿VIng units complimenting Jewish Care was 15% ar￿ 14% re5pectNely and the percentsge making complaints was 1% a￿j ￿ re5pertwety. Jewsh Qre has processe5 in place to detect and kg compliments and complaint5 including on external h¥eb51te5 suth as G(X)9￿ re￿@w. What we said we would achieve in 2019120 What we èthTwed Effectivdy comrnunicate and eryage all our intemal 2020121 was sadlydefined by the pandemic. As a ￿$￿It. we and external stakeholdet5 in an opewl IK>nesL and had io make huge organisational d￿Thge$ to all our physical transparent way about any organi5ational changes and servKe> We had to provide outieach sernices to those developments that happen throughoui 2020RI. isolating and housebound, cancel events. and ￿gUlar introduce guidelit￿ measures and systems io protect and keep safe dsents stats. and supportW5. Throughout the pandemic we ￿9￿arty communicated in an open. clear. and transparent way with all of our many stakeholders. We vr￿e[St0￿j what ￿ trKredibty challenging time this was for the￿ and we mle rt our commitment to communicate effectively eN￿ge with them thioughoul - in some case on a weekly basi& LaU￿h Virt￿3[ tours auoss all of our care homes and We created aThJ laUnd￿d ￿rtUal twrs acr055 all ol ca vacant apartments at Wohl Court, to help ensuTe h(xnes and also ithin our Retirement Liwng schemes. This peopleianvEw our services in a newdigital forum that meant that tours of these services were noi only highly both keeps them. and our 5erwce users. protected and accessi￿et0 tx)thclients and relative5 butcould beconducted Safe. in a safe way. Laurrh a new care home advertising campaign ihat We lauTKhed a Vle are open lor admissions. campaign in helps support mgre admI5￿On5 into all of our 9 homes June 2020. followed by a Ajite ol adverts both in print and throughout the Cowd.19 parKlemic arKI 2020121. online which thntsed our IK)me5 to help increase admiwons across our Promote and raise awareness of the Pears Court Afully inte9rateil trwrketiry and advertign9campaign in both retirement living scheme aTrJ The Ronson Family print and onlinewas launched in September 2020 to promote Community Centre at SandrirMJham to support. lead Pears Court. Dds in us being 8tAe to open The Ron50n and generate income for both of these new se￿i(e$. Famity Communitycentre meant an awareness campaKJn for this sery5ce was put on ho￿ until JUW 2021.

JEWISH CARE STRATEGIC REPORT- AIMS, ACHIEVEMENTS AND PERFORMANCE mARK￿ING. COMMUNICATIONS AND CUSTOMER ENGAGEMENT {cont'd) What vJè said we would achieve in 2019120 vn￿t we athieved Continue to promote market the Wohl Court Whi15t we cOntin￿d to promote Wohl Court in pres5 and retirement living scheme. in order to help sypport the online. Unfortunate￿ the pandemic meant we had to ceas@ seNice to achieve full OCCU￿ncY by April 2021_ hdding Open D￿5 to kElp generate leads and higher (Kcupaw due towisitirxJ restriction& We a150 to stop all physical tours of wrtments in order to protect and kèÈp safe tenants, whKh hampeted our efforts to IrKrea5e occupancy at Wohl CourL OptK)ns to increase occupancy are being reviewed by the Retirement Lwiry Committee. Launch a new legacy rnarketing campagn to hdp In Marth 2021 we soft-lauDched a brdnd-new legacy Increase le9w enqviries in 2020121 marketing campaign whch went to a Full lavnch in June 2021 in press. online on soc￿1 media. Fuiure aims for 202112021 Continue to be the CustorT￿ls. choK¢ recognised forquality and being disbnciNelyJewsh by Launching a commuftity centre reopening campaign which raises aware1￿5 and generate new members for our community centres. Launching a new awarene$5 campaign lor both ¢Jur care hornesand Reti￿ ment iiwtvj schemes. Further streamlining the admis90ns process Ly digitising the application experierKe to help increase occuparKy aU05s all our care homes and Retirement sclwne Launching a new Web￿te which will Include an event booking I￿ket Sa￿ Syste￿ virtual communty centre ar￿ digitised ve￿On of the helplint Creating a Quality Assurance frarr￿0rk to ￿1p the organisational reflert a￿1 lake fotward 1È3mings at a strategic level and take it frorn a reactive to pr¢)atlive SUPFX)rt furKt¢on forthe organisation Se0j￿ Jewish Ca￿, s future lor generations to cotne by achie*in9 full (xcupancy at PearsC¢xJrt and increasing occupancy at Wohl Court open day Secure Jewish Ca￿, s future for generakn.ons io COMÈ and fUrt￿r Integrate Jvwish Care in wr community, by setting up a M3rketirvJ & Communications Expert Group. made up of lay ￿aderS with expertise ar%1 &ki115 a(ioss this area. 33

JEWISH CARE SECTION 172 STATEMENT The Trustees have conside￿d the requirement to prorN)te the 5ucce55 of the Charity for tho benefit of all stakeholders and to achi￿e its charitable purp)ses. and in doin9 50 the Twstees have had regard to the following requirements of S172 of Companies Art 2006. The likely consequences of any decision in the long temi The Board of Trustees rneet every 6 to 8 weeks alongside the ExecutNe LeadetthipTe3m to disoJss strategic initiatwes priorities and to agree any <hanges in theway theorganisation operateswith a lotus nitvJ groups and our regulators. Our 2020-25 wategy underpinsthevalue aT¥J contribution frorn all ol these Stakeholders We encourage feedback Irotn all 5takehdders. espec131ty client feedbail as this is a critical part ol the mechanistn that allows the dèvelopmenl and imwovernentof 0urfront-llr￿ seNices. {￿ersI9ht of our frondine seNices is provided by four newly formed sub-committees of the Board. namety the Residential Care Services Committee, the Clinical Governance Committee, the Independent Livirwj ComrnittÈe the Community Centre5 and Volunteering Committee. The impact of the company's operations on the ¢ommunity and the enwronrnent We are committed to shaping the future of Ca￿ and suyain our ability to rneet thaTrJing expectations and need5 of our corywmunity, whether that be deterniined by location or age. Over ihe years. we have ￿gUla￿ respgnded to the community's changing needs and In doing $0. have embarked on rnajor donot funded captal projects to develop four campuses of care These catnpu5e5 yrill allow the community to benefit from high quality care, community 5UPPQrt, independellt livit¥J a￿rtInentS and a raThJe of social events. easily a￿ssit￿ l(K3tions, along with opportunities to volunteer to strengthen comrrunity ties. On the ground. we have also tr￿￿ernI$ed our care delivery with the introduction ol hand-held. e￿CtIOn1¢ care tAans a￿j tT*>dem2sed our day community seNice5 programmes, taking advantage of the trany digital innovarion5 that have been made. Please relerlo carbon reporting on pages 18 and 19 to understand our contribution and reS￿nSe lo the environmental challerges.

JEWISH CARE SECTION 172 sfATEMENT Icont'dl Thè desirability of the company maintainin9 a reputation for high standards of business conduct Our organisation Is strongly committed to tnaintaining a reputation of high standard5 In all of our charitable deliverables and busine5sconduct. Organisat￿ll31 and departmental risk fe91yers￿e keptand overseen by Interna1 Audit AssurawKe and Risk, a 5ub-Comrnittee of ihE Board_ intemal audii fil￿tiOn a150 pwbrms a critical role i determining cross cutting audits ba￿ on risks with hwjh net risk scores. as well as area5 01 the busi￿$$ that heavily on robust tontrol environments Ihat drèrnatKalty reduce our risk ex￿SU￿. As a CCK r￿ulated Charity. we also respond to ￿9￿latory findings obtained during in5Wions to understand h(M seNice improvements can be rnade. All regulat(xy finding reports are reported to the Board of Tiustee> AIKJned to ryjutationhl Tnanagernent is our process for reporting serious incidents ISIRI to the Chafity CommissKX). Jewish Cares SIR procedure was Put in placè in July 2018 and amended in February 2020. The SIR protess is a rO￿$t one and has resulted in a number of reports beiry made. ￿ri￿ FY2021 there was a rep¢yt made In May 2020 when our first staff member died of Covid-19. and the Cha￿ty ComMiss￿n was èntirely confident in the way that this very sad intithnt had Wn dealt with. The SIR proce5$ requires any potential incident to be reported to a comtnitlee of various members of the Board, wherev￿￿ th committee will convene to discuss each incident. and ihe Board is inforrned whethèr the py)tentsal incident 15 rewrted to the Charity Cornmission or not. The need to art fairly as between members of the company All Trustees and Diiectors of subsid41ry eniilies act in the best interests of the charitable organisation in rneeting Its charitable objectives. Declaration ol arty conflicts of interest are a standiry agenda item at each Board and 5ub- Committee meeting. ConflKts of loyalty are dealt with in the same way. The Ttvstees do rx)t believe t￿re 15 ary potential for conflicts of loyalty between Jwsh Care and it's subsidiary Con¥nU￿lty Trading timited gNen CTL only e¥ist5 to SUPWrt Jewish Care. FINANCIAL REVIEW Analysis of the Group Charitable Artivities IOperatTronsl Total charitable acbwties income for the Group before donatK)ll5 and other T￿me was £29.5m12019120 £34.9ml with total charitable expenditu￿ before deprwation 01 £52.2m12019120 £53.3tnl re5ultiry in è net operating loss before depreciation, donations and other income of £22.7.m12019120 net Ioss 01 £18.4ml. See ftjrther analysis on page 39. The Tret Operating 10ss befo￿ donations and other incotne highlights ihe imwrtarKe ol our voluntary incotlle to support the provi90n of our dayto t(Mlay servKes and to SUPPK)rt innovation With the dweloprnentof (yJr new services, all of this with a view tofin3ntial sustsinability in light of ￿on0[￿l£ and demtyjraphi wessures on voluntarydonation& The end of the previous financial year 8150 Saw the OLrtbreak of the Cowd-19 pandemic which had a very 5ignificanr irnpact on our activities and plans for 2020121. The Executive Leadership Team Immediately concentrated its resources and capacity on managing the pandemic, Iocu5ing and ptDtertitKJ the NK)st vulnerable client groups within our Of9anisation. In late March 2020 we launched an emergency appeal -The kwish Hotne5 Ernergency Appeal. alon9side Ni9hringale Hammerson and The Fed in Manchester. 90% 01 the funds were all￿ted based on the number ol registered residential care beds. with l(Pkn of the fund allocated to 11 srnallff stand-alo[￿ Ca￿ ￿rnes who are Members ol the National A550ciation ol je￿$h Homes. Jewish Care receNed £2ltn from this appeal during 2020121 arKI this has gone some way to support the severe finarKial tmpart ol the pandemK on our financial resources. We also onverted our fundraising activities and day centre Provision lo online and vutuas participatiorL Income Our income comes frorn a Tange of sources. The principal funding sources for2020121 ao thariiable activities irKome. donation5. legaiies. investment income, other incorne. propety disposal pr(￿d5and capital project donations. Total Income from all pnn£ipal fvndirKJ swrces was £64.7m 12019RO £62tnl whith represents a 4% increase on the prior year. 35

JEWISH CARE STRATEGIC REPORT- AIMS, ACHIEVEMENTS AND PERFORMANCE FINANCIAL REVIEW {cont'd) Charitsble adivities income wa5 £29.5m in 2020121 12019120 £35ml. This fvndir9 SOLtrce c￿515¢5 of Ictal authotity and private resdential fees 9rant incotne. retirement Imng rental income anddaycentre atter￿ance income. 2020/21 saw a Substantial dTOP in all residential fees drNen in the main by ihe kFSS ol a number ol residents, the inaknlity to accept any admissions into any of our Care Ho￿$ lor a 12 w&k period 3sa regjltof the pandernicand a slr>w recovery in occupancy. 2020121 also saw the Closu￿ of all of our day and community centres ftkr the fvii financk41 year, with a gnificant downward impact on adtnittance and attendance fee income. Year on year the 1￿c￿a$e in frailty levels Saw rise in demand forone to one iesidenrial and nursing tare. funding lor whichis covered by l(Kal autknity and private irbcorDe. Residential lees art payable by lotal aUthorit￿S for indiwduals who INe iffi their borw9h prior to moving to the care home whorn they musr fvnd_ Any gaps between the local autlM)rity knd1￿j re(eived and the cost5 of care we provide need to be mei ty donations received ty the Charity. Other incom¢ v4as £1.8m12019120 NIL). ￿VernMent infed￿n control funth) and rapid test fijndiry of £1.3rn vlas received In 2020n1 but was utilised in full to cover the additional cost5 01 stsffing and ￿spertlYe mechanisms and measures to manage infection contToI in all of our Co￿ community settiig5. Government C(mnavirus Job Retentron Scherne ICJRg income ol £0.5m was also received a5 Staff wete fudwghed with the closure of our Day and Community Centres. Donations were £18.Im12019120 £12.6ml iepresentiThJ a 43% increase on the prioryeèr. £11mof this increase relate5 to the one off proceeds from the Jewish Htsmes Emeryency Appeal launche( In March 2020 and a one off gift of £2 from the winding up of a charitsble foundètw)n. The bJart￿ of the increase ￿lateS to a s¥JnificarJi cOn￿b￿￿On from the cornrnunity to suP￿rt the organisation in a challengiry year. Legacy itKome was £4.3m12019RO £4.6ml dsal of three properbes from a gifted grou1￿ ￿nt p(lfol￿ wlh a prolit on dtSPOsal 01 £4EI k.

JEWISH CARE STRATEGIC REPORT- AIMS. ACHIEVEMENTS AND PERFORMANCE FINANCIAL REVIEW Icont'd) Expenditure In¢rte 9) Expenditure on lundtsising was £2.6m12019120 £3.6ml. Expenditure on raisiry fuTKls was 11% of donation and lega(y income 12019120 21%) and is lower than the wèvious year due to Cwd 19. events costs lit)ked to our norrnal fundraising events wle Substantial￿ bwer. Ihe majolity of which rdates to the can￿lIa1￿>n of the annual fundraising dinner. Expenditure on our charitatAÈ actwities (including depreciatson of £3.2rn1 fty wr care IN)tr￿s. day centre5. home care. retirement Swing. and mental health resources was £55.8m 12019r20 £57rn1. SotrbÈ areas of wr tharItab￿ activities IYK)5t notabty our care based servKes saw a si9nifKant increase in expenditu￿ due to Covid 19 and other areas reduction in expenditure (Day and Community Cent￿5 and some he￿1 office dÈpartrnentsi the swift adoption of reset plans to mitigate the fi'nancial impart ol the pandemic Charitsble expendw1u￿ in our(afe IKbmes was £38.9m12019t20 £38.4ml. The majority of the i￿reaSe in expenditure in the year ￿lated to Covid 19 related expenditure, with the additional cosls of petsonal protettive equipment IPPEI, additional sraff and agency costs to covèr perK)ds of self-i501aton, enhanced overtime rate5 for our care rtaff and thank you bonu5e5, additional staff fooKI costs and the costs of tesiing regimes for staN, residents. Ènd vI￿10r5. Some mitigation ol Ihese costs included suppon from the govemffn¢ wlh the receipt of Infection Control Funding from ea£h local authority and ac￿55 to PPE. As part ol our financial mIt￿atK)n ptsns. Iklober 2020 also saw the Closu￿ of one of older c¥e homes, Clore Manor in Hendon, a home that brought (hallenges to rnanaging tare in a building that wa5 constructed over 50 ye3r5 ago. The closufe saw a ￿rnber ol redundancies with the transfer ol all of the re5ident5 to our newer home5 across ihe estate. Challenges with high agew costs and recruitmeni lees in our ore homes pr￿r to the pandemK Ere also magnified by Cowd 19. Charitable expenditure in our day centres was £5m 12019r20 £7.Iml. March 2020 Saw ihe closure of all of our day and community centres. with a sub5equenl Te-provision of seryices in a digital and wirtual format 5UPPOrted by our befriending service and a meals on wheels delivery optiorn The closure of the day and cotnrnunity centres saw a significant reduction in day to day operaiional costs with a tnajorstsfl restnJclurin9 progrwnme compleiing in January 2021 with 51gnifitant redundancy cos1$ Charitable expenditu￿ in our home Ca￿ semce was £0.8m12019120 £1.1ml. As 15 the case with the Care Homes. our Home Care servitr also saw an increase in the year with COVKI 19 related expendtture son￿ mitigation of these costs irKluded support from the governtnent with the receipt of Infeciion Contrd from each lotal authority and access to PPE. We anticipated lower operational costs in 2020121 due to the c105ure of our North West LoNlon and Hertlordshire home care service Prior to the parKlernic in the last quarter of 2020. but thi5 did noi translate in full for the reasons a5 stated atx)ve. Charitable expenditure in our retirement INing semce was £4.7m 12019120 £43ml As is the case with our other comrnunity-based serV￿e5, our ￿tireMent living Care SeTh￿e also Saw an itKrea in the year with Covid 19 related expenditure. Some mitl9ation of these costs included support from the grNernment with the receipt of Infedion Contrd Fvnding from each local auihotity and access 10 PPE. 2020RI also saw the completion ol our third retirement living scheme. 48 urtifs ar Pears Court in Sandringhatry this Scheme wll welc(me tenants in Jur 2021. 37

JEWISH CARE STRATEGIC REPORT- AIMS. ACHIEVEPJIENTS AND PÉRFORMANCE FINANCIAL REVIEW (corrt'd} Expenditure Inote 91 Iconi'd) Charitable expenditure In our social work service was £2.4m 12019/20 £2.3ml Our sd( service supports irdividuals, families, carers. and communities and also plays a pivotable role in cère ￿)Mes, retirement living and service admission process. The social work 5ervKe does not attt3ct any furndirfJ with the costs of this service being fflet in their entirety by dOnat￿s. Charitable expendifure in ovr mental health service was £2.Im {2019120 £1.5¥nl reflerting the cost ol the Integrated ment31 health senitce provided by the Jewish Ass(xk4tion lor Mental Illness UAMD. March 2020 saw the closure of the mental health day and community ￿ntre5 with è subsequent rtrprov1s￿nin9 of s@rvites in a digital and virtual format. CentTal cost5 We￿ £5.9m12019120 £9.7ml. The maiorty of the increase in costs relates to a restnjctufing programme of our support and central departments in 2020r21. Central costs are allixated to ￿t￿ltIeS based on the n￿rn￿r of lull-time equivalents at Jewish Care. ()Jr central costs ale I￿al￿at a ￿*1 that isconsistent with the requirement for the effective running of a Charity of our sze. 38

JEWISH CARE STRATEGIC REPORT- AIMS, ACHIEVEMENTS AND PERFORMANCE FINANCIAL REVIEW {cont'd) Further analys￿ of the Group Charitable Activities {Operation5) ts os set below for the yeats ended: 31 March 2021 31 March 2020 £, 000 £. 000 Charitable rtt<ome and e¥peThJiture Charitable activiiies income Charitable expenditure before depreciationl Operating charitable loss before donations Other operational expenditure Depreciation and amort15ation Total other operational experKliture Asset write offs (former Princess ￿exandra co￿ Homel 29528 152.2471 122.7191 34.966 153.3581 118.3921 13.5681 (3.568 13,6641 13.6641 1520} Net operating105s before donatsons and other income Other Income 126.287) 1.812 122.5761 Income from donations and investments Donations and legacies lindudes one off emergenw appeal fflonies in 20211 Fundraising expenditu Other irading entities Investment income Investment fees & other investment related cost5 Total Income from donations and investmerrts {net) 22,435 12,554} 17,225 13,6241 70 1.153 11921 20,848 1.017 11901 14,498 Net gperating Iloss) (3,6271 18.078} Net unrealised gains/Oosses} on invostments 6,492 19491 Propety Disposals Capital projert donations Sandringham LeiLa's House VAMI} Total opiial project donations 1882 421 &399 465 8,2Z4 110 864 &334 Actuarial Oosse5l/gains on defined benefit pen*on sC￿rne Net movernenl in funds 13,9091 &702 2.999 1727 l. charita￿￿e actiiritie5 income consists ol bcal authority arKI privaté restdenlial I￿5 grènt income, reb"rement liviry wenlal incorne and day centre attendance income. 2. Charitable a£tpiitie5 expenditure in our Care Hornes. Day Centres. Home Th￿. Retirement aTKI Mental Healrh services (note 9 3. Other income relaies to goVemff￿￿t fvnding for corona￿ruS Job Retenti(xJ Scheme ICJRSI and Infecbon Control Fundin9 IICFI 39

JEWISH CARE srRATEGIC REPORT Defined Benefit Pènsion Scheme The pension scheme liabilities have b&n calculated by uwlatirkj the valuation cakulations carried out for the formal actuarial valuation as at 1 Apfil 2019. The deficit al 31 March 2020 under FR5102 was £14.4m12019120 £10.6ml further details can be found in ntste 28_ In r￿OgnitiOn of this level of penS￿n delicst lor Jewish Care, the inve5tTrent strategy approved by the Pension Trusrees and Jewish Care along ¥wth a collateral security arrangement in order 10 reduce thÈ charitys exposure to any potential detefioration in the future continues. The annual contri￿tIOnS to the schetne from Jewish Care reduced to £0.6m in 2020r21 1£1.5m 20191201. as a result of an agreement between the Trustees of Jewish Care and the Trustees of tlE kwish Cate Pension Scherne land in line with guidance issued by ihe Pensions Regulator) to mitigate the Iinancial impact of Covid -19 on Jewish Cafe. Under that agTeernent contributions will continue al a reduced 50% level durin9 2021122 arKJ will irKrease to the 11KPA Iwel Iroffl the beginniry 012022121 This will still result in the defKit beir¥J fully repaid overthÈ tar9et period of 10-15year& Inveslment Objectives, Power5 Perf0m￿nCe Jewish Care's investment twer5 are sei our in its MernoTandum of Associatiory which states that Jewish Care shall have the power". "To invest the llFonies ol Ihe Charity not imn1al￿Èets lor its Pu￿￿Se5 in or upon such Investments seculitRs￿A1OrpeYSD￿J/p1OPty8SrnéYbe ilwhtfit- Al the year end. the market value of the Jewish Cale Group's investments wès £31.5m 12019AO £27.7rn1. Theie we net gains on the investment portfol&> of £6.4m1201912tr.10ssesol £1ml. Investtnent gains for the year follow a rnarket rebound in equity markets corllbined wilh worldwide tnonetary and lixal stsmulus after a period of volati5ity brought on by the Cowd-19 lockdown'5hock' experience ot2019RO As part of the mil￿allOn ol the fi￿n(la1 impact of Covid- 19 on Jewish Care. the Board approved the withdrawal of £ISm from free investment reserves in 2020121. this was primarily to cover the reduced income from day-to-day O￿latIOnS and to suppLvt w(￿Ing capital requirements. Investments were managed equally ty Veritss InVest￿nt Managernent LLPa￿ Quiltercheviot Ltd.The key invesiment objective lor both Managers is to &hieve an absolute relurn of inflation plus 3% over tIE medium temi 3- Syears with Veritas Investment Management achieving a one-year total retum of 25_87% in the year end&1 31 March 2021 (last 3 years 10.45%, last 5 years 10.48%) and Quilterchewot achiewThJ a one-year total return of 28.3% in the year ended 31 March 2021 Ila5t 3 years 10.6% last 5 yea15 13.1%). Both investment managers have a fulty discretionary investment management mandatÉ with the risk profile for both Investrnent Manager5 being one of mediutD risk with an empha51S on capital growth with income. Perforrnance is monitored by ihe Finance, Audit ar¥J Investment Committee. Ethical Investments Jewish ca￿ takes all reasonable stÈps to ensure thai any deciyons taken ty irs investrnent manager5 in respeci of its corporate inve￿mentS are con515tent with its social Ca￿ policie& Regular reviÈw ol the investrnent managers, Ethical Investment Policy is undertaken. Taxation jewish Care and its subgdiary charitable enDries are exetnpt from irKome tsx corwTrration tax on its charitable actiwties. Jewish Care's trading subsidiary and other ￿￿ted tradifig suby"diaries are liable to United kn"ngdom corporation tax where they have tsxable profits. Like rnost charities, Jewish Care 15 unèble to reclaitD much ol its input VAT and suFEer5 11 as an expense. All lrrec0vera￿e VAT is included within the appropriate expendituo headings.

JEWISH CARE STRATEGIC REPORT Employment Poli(y Jewish Care is commttted to estsblishing equality of optY)rtunity lor all stsff and volunieers. 11 is the rA)licy ol Jewish Care that there should be no unfair dis(rirniTr3tion in cott5hlering apPI￿at￿)rts for employtnent. irKluding those frorn disabled person5. We believe in a dNeTse team and promotÈ diversity and indu5ion in all forms and, we have policies in ￿a(e to ensure we give candidares arml existiThJ staff equal opportunities to $￿Ceed_ We are also registered as a Disability Confident ernployer. ThÈ direttors are committed to maintainiry and (knlopiNJ communication ar Consultation procedures with employees who. in t￿￿ are erKouraged to bKome aware ol and involve thetn5elves in the perf(Ktnance of the Charity- Please refer to the section 172 statefflent on pages 34 wth regard to the interest of the company's employee> Gender Pay Gap Jewish Care's values are at the heart oleverythin9 wedo. and we are committal and pmud of our diverse and inclu5nlÈ O￿an153￿0n where people a￿ treated lairty with dignity and respect. Jewith Care's medibn gender pay gap is 1% lrneaning its get)deT pay gap is 13% with diffe￿n￿ between the tb¥o fflea5ures being due to the gender pay gap in those paid in the upper quartile). Modern Slavery and Humèn Trafficking Jewish Care is committed to eliminating the existence or prospect of nw)defn day lavery and hjman trafficking within its own business and that ol Tts suppty chain. TheTrustee& and Executive Leadership team are responsible for assessing and bolstering Jewish Care's effettiveness, to ensure that slavery and human trAffi<kirYJ are not taking place in its busines5 or SUPP￿ chain& They do $0 by pro￿ding adequate resources Itaining. investment. Jewish Care's perfomiance is measured annUal￿and membersof stsff ￿Sponsiblef0r procuremwbt ao required to cornplete courses th respect to modern slavety capaoty building and rep)rtsry/etc. More infDfmalioo is available in our Anti-slavery and Human Trafficking ststement published in April 2019 and availabbe at ww*. ewishcare.o 41

JEWISH CARE STRATEGIC REPORT Risk Policy The lftternal Audit armj Risk Committee ensures a risk ¥sessmit review is undetsken annually arKJ that all key risks are identyfied. rewrted to the Board and suitsble controls a￿ implemented. Care identifies and manages risks that endanger the achievement of the strategic aims. asdefired in its MemoraiKJum and Articles of Association and its published Vision and Mission. The outbreak ot Cowd-19 intrfyjuced new ri5kswhilsr al￿> compounding e)asring risks. The prirKipal risks and uncertaintjes faced by the organisation this ye3ra¥¥. Risk Major outbreak of food FM)isoning. or of infection or a lire or another seriou5 inodent lÈadirMJ to multiple serious illness, injury QT even death. This sort of happening could blso lead to fepuiatKJnal damage, reductK)n In Income or an increase in expenditu￿. Accdental dats misuse or leak by staff ry malIc￿S unauthorised access to data. This could lead to significant Iinei reputational darnoge loss ol Income. Miti￿tion Risk control mea9Jre5 include extensfve policies and procedu￿$ ctynpreher6ive stsff ttaining plus various checks and JJdit Control measures i￿lUde a strong IT security ewronmenr linclLKirvJ multi factor authentication, e mail screening andfeal lirne m￿ltOring ol log ons and network activity) 2nd Staff training on security and GDP Reduced availability of 3ppropriarety skilled staff leading io higher costs and a les5 corisisrent slaThlard ol care. Risk control rrEawre5 itKlude an on90ing staff CTUitment Par￿r. vatitrus "besi employer inilialives and a bJ5iness continuity plan that diverts sources fr(Mn support ￿￿tiOnS to the front line. L055 of fundrai￿￿9 income due to ￿lia[￿e on a few lay leaders to raise funds. Risk contrd me&uie5 inclthd the roll out the recommendations frotn a strategic Teview of our furrflraising 5ttategy to include plans for sustsin8bility and diversification OF the income rx)rtlolio with a reduced depetKlerKy ￿ vduntsry armj leg4Xy incor￿. In addition. there is a leadership development programme in to train the next 9etErntion of lay leaders. Risk iontrol mea9Jres Include the regular review ol policies arml pr(xedures by both in house and independent extwnal (ontractors. Ma￿ated training for staff. communKation on a regular basis with all staff. and regular reipw and reporting by extern contractors with overswjht from our Property Expert Group. Propety estate wulatory compliA￿e, the risk ol a failure to comply with statvtoryand regulatoryfegimes which ensure the safety of those Imng. using, entering or kvorking in our premises. 42

JEWISH CARE STRATEGIC REPORT Risk Policy Icont'dl In last year'5 Annual Reyjrtwe rewrted on ajditional risks that the organisatK)n F¥ed as a result of the pandemic. Reduced income. Occvpancy fell by over 2fth bets￿￿) March and June 2020 vvith admisgons frozen during the 12 week national lockdown. AdMiSs￿nS resumed in June 2020 when all Homeswere Cowd 19 free, and occupancy has In￿edsed gnce then We are now back to pre-pandemic <cupaw ￿Ve15. However. are mindful that this coming winter could be challenging, arKJ (xcupatKy could reduce agai Local Aut￿}rity Funding, both for residential fees and financial suprx)rt for the iMp￿t of the pandemic. Local Authorities Iprowdersl have provided iTifection c¢)ntrd fundiNJ sorre increase in fates to cover PPE costs and fection control methods ènd proceduies as mandated by the Government This funding goes some way to SUPSX)rtthe additional pandemK cost> Last Year¥￿ were coKemed thatone or rTh)re Local Authoritie5 could fail. Thai has not happened due to suppm from central gOvernr￿lI. Whi15t failure is still p05&ble. we beliÈve this risk ha5 reduced. Future c05t incTeases. Even at this $￿ge we do notyd know the likety effKt olthe pandemic on certain costs SLKh as in5urarKe premium cost WidereconoM￿ impact. The economy has stsrted to recoverfrom the pa￿￿eMiC a￿1 that ￿0Very has been better than many people tkK)ught Itwould be. However nol all econ(xnic indicaior5 are positive. and a chalenging winter could reverse some ol the economic gains seen to dare. There is still a risk of indivKluals, tnjsts or foundation5 duong donations due to economic downside or uncertainty ordonations being diverted to other causes. Reduction in the vèlueolour investment portlolio. Global mafkets reactedto the Covid-19 paThlemic wth a decline in the value ol the portfolio investment5 at Ènd of Marth 2020. These dedines have been reverd the value of our investment Fx>rtfolK) at 31 March 2021 is now in excess of the value at 31 March 2019. Clearly there is srill a risk that these 9ains cwkl be reverwl if the wnter is challeng5ry. C￿r Internal AEKlit futttion piesents an intemal audit EAan to the Audit arKI ￿sk Cornmittee at beginntng of each financial year. The internal audit plan cuts across services with audits 5dected for rewew based on the risks with high net risk xores taken frorn departmental risk Tegister& Intemal audit rev*ws and recornmendations a￿ presented to the Audit and Risk Committee upon completion that also indudes man¥jen￿nt responses. Business Continuity and Disaster Recovery plans continue to be re¥riewed and Updat￿ ai an orgartisational and departmentèl/service level. Plans are tested and rewrted to the Audit and Risk Committee. 43

JEWISH CARE RATEGIC REPORT Resevves Poliry and Going Concern jewish Care's reserves policy locuses on the level ol its fvee Igenerll re5erve% exdudin9 restricted, de￿gnated and the pension reserve. The pension reserve 15 eXClu￿d as a pkn is reducirKJ the Charity's risk regarding arty potential future deterioration ol the Current defKiL Tangible fixed a55ets are Con￿dered designated. as tw do not repre*nt free reserves. The reserve5 ptslicy is upjated approved ty the Finance, Investment and Audit Commitiee and Trustee Board on an annual basis. The apprO￿h adopted by Jewish Cère to devdop 115 ￿Ser¥￿S KKilicy is the 'risk identification pproach. r￿0￿mended thÈ Charity Commis%on. It revwrfs tre financial impact of risk the stability of future income stoams and thè lunding of future expenditure plan& The Fina￿e, InVest￿nt 8nd Audit Committee then monitors Jewish ca￿,$ perf0m￿nCe against bu&Jet and recomnwd5 action io brKlge any gap in reseNes il and when nÉces53ry. The approved 2020121 re5erveg policy is that a level of £21.4m Irepresentin9jUSt under S months of expendilurel of free reserves wa5 appropriate. Subsequent to yw erKI. the Finanie, Investrnent and Audit Committee teviewed je￿5h Care. s reserve5 ￿11£Y and increased the polry to a level of £2Srn. The increage was driveTr by stock market Idatility and fisir4J cost5. At the 31 March 2021, the total fund5 held on a consdidaied bas￿ v4ere £142.Im 12019120 £133.5ml. After tsking out restricted and desvJnated funds but LEfore the penyoft scheme reser%t. free reserves were £29.1 m 12019/20 £22.Sml. This is signifficanty atM)ve the TecomrrEnded reseryes arKI also above the taiget of £21.4m in place at the ènd ol March 21 explained above and somewhat above the current reseNes target. The Board of Trustees is CUr￿n1￿ ihinking a￿)￿¢ futu￿ investment in light of the tTWy Cur￿￿1 and future challenges lacing the Organ1￿110n.. RÈseryes (Funds) at the 31 March 2021= At the 31 March 2021. the total funds hekj on a con501HJated ba￿5 woieÉ1411 m12019RO £133.5rnl and were made p of the follokwng.. Endowtneni reseNes were £16.9m12019RO £16.5rn1 and reprEsent the value of endowments to prowde 5UPPOrt to the general objectives ol Jewish Carq the rnayityof which are pr<)perties and investments. Restricted resetves were £3.6m 12019120 £3.Sml and are sp￿t in accordance with the conditions of the donors/funders. Wease refer to note 24 in the finarKial statements for furt￿r details. Designared reserves were £106.9rn 12019120 £101.Sm} a￿1 ￿Present the value ol the functional tangible rixed assets ol the organi5ation Thame￿ th& ￿rnes. day centres and retirernent liviw schetnes from which Jewish ca￿ operates its 5eryices netied off against the ¢(m￿re1a1 term loan and revO￿1n9 facilities used to fund the ionstruclw)n of the Maurice and Viwenne Wohl Campu5, Wohl Court at Hendon and Sandringham at stanrnO￿. The pensi{￿ reserve was a deficii of £14.4m under FRS10212019120 £10.6rn1 and rep￿sents the deficit tsn the defined benefit pensK)n scheme. The prograrnme to ￿dresS thi5 deficit has been disc￿SSed on page 40. Please also reler to ￿te 28. Free 19enerall ￿SeNtS before the pension deficit were £29.1m12019120 £225ml and ère above the target of £21.4m15ince revised to £25ml alx)ve.

JEWISH CARE STRATEGIC REPORT Goin9 Concem At the time of approving rhe financial ststements. Ihe Trustees ha¥E a reasonable expeciation that the Charity hès adequate resources to cOnti￿e in operation lor the foreseeable future. This expe(tstion inclu(Jes an assessment of the irnpart of the significant organisational risk* The financial accounts have been produced on the going concer basis gNen the level ol reserves and plans io mitigate financial exrx)sure. Further details ol risk5 can be found on page5 41 and 42 with a rrKire detailed asSesS￿￿nt of the adoptTM ol the goirKJ concern w)Iw induded in the actounriThJ pjlicies on pa9e S8. 45

JEWISH CARE 4. RESPONSIBILtTIES OFTRUSTEES The Tmsrees. (who are also directors of Jewish Care for the purFX)ses olcornpany lawl are responsible for preparing the Trustees, Report and the accounts in Kcordance with appI￿ab￿ law and re9ulaiions. Company law requires the Trustees to wepare financial 5tatetTnts for each financial year. Under that law the Trustees he elected w prepare the finarrial ststements in a[[￿dar￿e with applicable law and Unrted Kingdom Accountin9 StandaTds (United Ki￿d0M Generally Accepted Accounting Practicel. including Financial Reporti Standard FRS 101 the Financial Reponing Standard applicabSe irt the UK and Republic vf Ireland. Under Company law the Tru5tee5 must not appro¥e the fi.nancial statement5 un￿$S$at15￿e<j that they give a true and fair view ol the State of the group's and ihe charitable company's affairs and the group's and tharitable company'5 net rnovemenl in funds. induding the income and expenditure for that period. In p￿ParIng those fina￿al slatements %¥hich give a true and lairiiew. the Trustees should follow best practKe and.. select suitable accounting policies and tlEn apply them con9stent￿. obseNe the methods and priD(iples of the Charities SOBP.. m8ke judgements and estirnates tlk3t are reasonable a￿j prudeni state whether applicaEAe accounting StarKlards and ststernent5 of ￿cOMMended ptactice have been folk)wed, subject to any material departu￿ discbsed and explained in the linanck415taternents', and prepa￿ the finanoal stateffjents on the goiThJ concem basis unless it is inappropriate to a55ume that the tharitsb￿ company will continue on i14it bags. The Trusiees a￿ resFM)nsible for keeping PToper group accountir#J record5 that disclose with reasonable accuracy at any time rhe financial position of the charitable cotnpatry and group and enable them to ensure that the financial statements comply with the Companies Act 2(K6. Thty are also re5w)n5ible for safeguarding the assets of the charitable company and the gr￿P and hence for taking reasonable steps lor the prevention and detection ol fraud nd oiher irregU￿rI￿"￿ In so far as we are aware". there is no relevant audit infom)atioft ol which the charitable company and group's auditor is unaware.- and the Trustees have taken all Steps that thty ought to havetaken to make thernselves awdre of any relevant audit inlorrnation to establish that the audiior is awa￿ ol that information. The Trustees are responsible for the mainienance and integrity ofthe corp)rate and financial information included on the charitable company's website. Legisktion in the UThled Kir¥Jdom governing the preParat￿n and dissemination of finarKial sratements may differ from legislatM)n in otkr jurisdiclioD5. 46

JEWISH CARE 4. RESPONSIBILITIES OF TRu￿EEs Icont'd) The Trustees Annual Rew)rt which incorporates the Strategic Report and the Directors Report as required by (￿npanY law has been bpproved and aurhorised for issue by the 8LxArd of Trustees in thwr capacity as directors on the 22 November 2021 a￿1 signed on thwr behajf by. air & Ttuste¢ onathan Zenios 22 No4ember 2021 47

INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS AND TRUSTEES OF JEWISH CARE

We have audited the financial statements of Jewish Care (the 'parent charitable company' ) and its subsidiaries (the 'group' ) for the year ended 31 March 2021 which comprise the Consolidated Statement of Financial Activities, the Consolidated Summary Income and Expenditure Account, the Group and Company Balance Sheets, the Group Cash Flow Statements and notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including FRS 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland" (United Kingdom Generally Accepted Accounting Practice).

In our opinion the financial statements:

Basis for opinion

We have been appointed auditors under the Companies Act 2006 and section 151 of the Charities Act 2011 and report in accordance with those Acts.

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor's responsibilities for the audit of the financial statements section of our report. We are independent of the group and parent charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC's Ethical Standard and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the group's or parent charitable company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

48

INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS AND TRUSTEES OF JEWISH CARE

Other information

The other information comprises the information included in the Trustees' Annual Report other than the financial statements and our auditor's report thereon. The trustees are responsible for the other information contained within the Trustees' Annual Report. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

Matters on which we are required to report by exception

In the light of the knowledge and understanding of the group and the parent charitable company and their environment obtained in the course of the audit, we have not identified material misstatements in the Directors' Report or the Strategic Report included within the Trustees' Report.

We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our opinion:

certain disclosures of trustees' remuneration specified by law are not made; or

we have not received all the information and explanations we require for our audit.

49

INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS AND TRUSTEES OF JEWISH CARE

Responsibilities of trustees

As explained more fully in the Statement of Trustees' responsibilities set out on pages 46 and 47, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the group's and parent charitable company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the group or parent charitable company or to cease operations, or have no realistic alternative but to do so.

Auditor's responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when If exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

The extent to which the audit was considered capable of detecting irregularities, including fraud

Irregularities are instances of non-compliance with laws and regulations. The objectives of our audit are to obtain sufficient appropriate audit evidence regarding compliance with laws and regulations that have a direct effect on the determination of material amounts and disclosures in the financial statements, to perform audit procedures to help identify instances of non-compliance with other laws and regulations that may have a material effect on the financial statements, and to respond appropriately to identified or suspected non-compliance with laws and regulations identified during the audit.

In relation to fraud, the objectives of our audit are to identify and assess the risk of material misstatement of the financial statements due to fraud, to obtain sufficient appropriate audit evidence regarding the assessed risks of material misstatement due to fraud through designing and implementing appropriate responses and to respond appropriately to fraud or suspected fraud identified during the audit.

However, it is the primary responsibility of management, with the oversight of those charged with governance, to ensure that the entity's operations are conducted in accordance with the provisions of laws and regulations and for the prevention and detection of fraud.

50

INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS AND TRUSTEES OF JEWISH CARE

In identifying and assessing risks of material misstatement in respect of irregularities, including fraud, the group audit engagement team:

• obtained an understanding of the nature of the sector, including the legal and regulatory frameworks that the group and parent charitable company operate in and how the group and parent charitable company are complying with the legal and regulatory frameworks;

• inquired of management, and those charged with governance, about their own identification and assessment of the risks of irregularities, including any known actual, suspected or alleged instances of fraud;

• discussed matters about non-compliance with laws and regulations and how fraud might occur including assessment of how and where the financial statements may be susceptible to fraud/

As a result of these procedures we consider the most significant laws and regulations that have a direct impact on the financial statements are FRS 102, Charities SORP (FRS 102), Companies Act 2006, Charities Act 2011 and the parent charitable company's governing document. We performed audit procedures to detect non-compliances which may have a material impact on the financial statements which included reviewing the financial statements including the Trustees' Report, remaining alert to new or unusual transactions which may not be in accordance with the governing documents.

The most significant laws and regulations that have an indirect impact on the financial statements are those in relation to the Care Act 2014, Care Quality Commission regulations, health and safety regulations and General Data Protection Regulations. We performed audit procedures to inquire of management and those charged with governance whether the group is in compliance with these law and regulations and inspected correspondence with regulatory authorities.

The group audit engagement team identified the risk of management override of controls as the area where the financial statements were most susceptible to material misstatement due to fraud. Audit procedures performed included but were not limited to testing manual journal entries and other adjustments, evaluating the business rationale in relation to significant, unusual transactions and transactions entered into outside the normal course of business and challenging judgments and estimates.

A fut1her description of our responsibilities for the audit of the financial statements is provided on the Financial Repot1ing Couno'l's website at http//www.frc.orquk/auditorsrespons1b1lities. This description forms pat1 of our auditor's report.

INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS AND TRUSTEES OF JEWISH CARE

Use of our report

This report is made solely to the charitable company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required to state to them in an auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company's members as a body, for our audit work, for this report, or for the opinions we have formed.

HANNAH CATCH POOL (Senior Statutory Auditor)

For and on behalf of RSM UK Audit LLP, Statutory Auditor

Chartered Accountants

25 Farringdon Street, London, EC4A 4AB

Date: 21st December 2021

5.2

JEWISH CARE Consolidated Ststement of Financial Activities for the year ended 31 Ma￿h 2021 2021 2020 Totsi Total Notes Arnds Fu Funds Fund5 Funds E 000 £. 000 Income and endowments I DonatsoTh5 ￿K4 IEgaaes Ca￿tal woiertdonatK>tt5 5124 21.325 Z2.435 17.Z25 6.864 8.33 charilab￿ actNit 29.521 29.528 34%6 Other in(otne 1.35l 1.812 Other trading 70 Irwestm*ts 1.153 1,153 1.017 D￿pOSal of ProFErty Tot IB82 IB82 421 55.347 9.326 64.680 62.033 Expenditureon: Rasing [￿r￿s. FundtJLfl ISS4 2,5S4 3,624 estmenrfe 192 192 190 ch￿tableaCt￿l 9A4 51259 1420 136 55.815 57.022 ot￿reXpendI1Ure 520 Tot 5QW5 1420 $8.561 61.356 Net ￿l￿$/I￿$se$l on itive5tments 14 5.951 541 6.492 19491 Net iiicome 5.Z93 412 12.611 127ZI Transler l>rf%Yeen fun&% fi879 IA8791 A￿varIal Ilossesllgains on defined b¢Dtfit poDsion s¢hernes 13.9091 13.9091 2.999 N•t movement in fund5 &263 412 &702 2.727 Re[￿￿(111atitfi of fundL Tot￿ funds brought fo￿ar 113.465 3.543 16.472 133.4BO 130.753 Total funds carried foiward 25R6 121.728 1570 16.884 142.18Z 133.480 The ￿te5 on pages 57 10 102 fomi an integral part ol the Kcounts. AJI actNities durin9 the year derive from continuiry actiwities. Full comparauve fKJures for the year ended 31 March 2020 a5 shown in note 34.

JEWISH CARE Consolidated Summary Income and Expenditure Account for the year ended 31 March 2021 All income All Incorne funds funds 2021 2020 ' 000 I￿¢￿e 63,521 61.016 Gain/llos51 on irNe5tmEnts 1041 1mle5t￿nt income 1.153 1.017 Gr055 irKorne inthe rewting wrod 66.715 61,132 XPEnditutE 154.7901 [57.3791 Interest payab Deprecsaiion and aMort￿At￿?Th of tangble and a￿ts 12001 13.4351 (3.6641 Total expendiiure in the reporting period IS8.4251 161.3561 incorne before tax for the repffling pe￿d Tax payab Not I￿OI￿e¥[exp￿1￿urÈ1 forthÈ ffinancialyear 4290 {Z24) &2 IZ241 The Consolklateo Surnrnary Income and Exp￿I￿re A[C￿nt 15 tlerThed fr￿n thestate[￿￿t ol Fina￿81 Actmties on page S3 with rnovements on endowm￿1 fufyjs rerth)¥ed to comply with Company law. All iniome and eX￿￿1t￿￿ ￿de[IVe￿ Irom continuing actiwt

JEWISH CARE Balance Sheets as at 31 March 2021 Registered No. 02447900 Group 2020 Company 2020 2021 2021 £. 000 £. o )[￿1 Assets Tangible a55ets Intsn9ibk assets I￿eStMents 141.839 133.729 141.918 133.754 13 31.550 27.751 31.807 28.008 174033 161322 174.369 162.604 CurveDtAssets Debtor5 16 7.191 5.210 6.857 5,46S Stoc 17 173 173 Cashattrink and in haKI 27 7.109 4.472 3,872 14.418 11.667 11.447 9,510 Cieditors- ArTr)unts falfjn9due one year 18 111.9881 110.8301 111,8681 Net Currentossetsl oiabilit￿5) 3.107 617 113581 Total Assets Le55 Cuvrertt Liiliiies 177.141 162.LKII 174.986 160.246 CreditfK5- falliTrg due after than oneyear 21 120.5501 117.9321 120.5501 117.9321 Total assets le5S total li¥bilitiÈS excludin9 pension liabilitie5 156.593 144.069 154.436 142.314 Definèd tnefit pen5K)n s(hen 114.A081 110.5891 114.4081 110.5891 Totsi n•t assets 142.182 133.480 140,028 131,725 The funds of the charity- Rertriaed lunds 23125126 16.884 16,472 16.884 16.472 Restricted incom& f￿ndS 24n51Z6 3.570 3,543 3.509 3.508 Unresthrted funds Designated fuDds General fund5 26 10&942 101.548 107.021 100.869 16 29.194 22.506 27,022 21,465 Yotal unrestvKted fur 13&136 124054 134.043 122.334 pÈrts￿Th reserve 2612B 114.408} (10.5891 114.4081 (10.5891 Total tharityfunds Approv￿1 and authori$￿ fw issue ky the Board on 22 November 2027 and signed on its behalf by 25126 142.182 133.480 140.028 131.725 athan eni05 (Chaw) Graham Edwards (Treasurer) Th Charity surF4J5 lor the year ended 31 Mar(h 2021 15 £5.718m12019120 deficit ol £0.343ml. The notes on pages 57 to 102 I￿[￿ an Integral part of these ￿cOUnts. S5

JEWISH CARE Consolidated Statement of Cashflows for the year ended 31 March 2021 20X 2120 £. (M)0 Cash Ilowsfrorn oPerat￿￿j aCli¥ibe# Nel (ash ltyeperatiry acrMTies 27 17421 4.136 Diwdend% Interes1 & retums from ifw¢stments Paytnents io acquire lang￿e and lntaty1b￿ fixed assets Pr¢xeeds from sale of investmenis Proceeds from gale of woperty PaytllEnlS to acquire investment5 Net tash in inyesiing activities 827 12n3 14 111.4221 024 19.9521 5.676 613 3.108 2071 14.5331 14 14,9981 17.8341 Cash flows Irom finKing actryitie Cash inflows from tr>rro¥rfing5 Net￿n9 pe￿d Cash and cash eguiwdleThts atthe end of period 27 6.100 6.100 825 5,650 5,650 1.952 4,332 6.284 6.284 7.109 27 The ttotes on pages 57 to 102 form an integral part of these accowits.

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 1. Statu5 of the Charitsble Cornpany Jewish Care is a tharitable company registered in England, cornpany Tvrnber 024479(X), limited by guarafTrtee and not having a share capitsl. It Is a registered Charity in England andwales. Charity Commissk)n number 802559. with its registered office at Amelie Hous¢ Maurice and vNIen￿ Wohl Campus 221 Golders Green Road. NW11 9DQ. The principal aCfLWlies OF ihe grwp a￿ documented in the Twstees. Annual and Strate9ic Rep)rt on pages 345. 2. Accounting Policies The wincipal accounting PKblicies adopted.judgetTrents and key 50Lrcesof estimation uncertainty ill the P￿paration ol the linancia statements are as lollows.. Statement of Compliance The financial sratements have been prepared in ￿[OrdanCe Atcountiry and Reponing by Charities.. Statement of Retommended Prtice applicatAe to (harib"es preparitvJ ttir accounts in accordaKe with the Finanoal Rep)rting Standard appIl￿ble in the UK and RepublK of Ireland IFRS 1021 (effective 1 January 20191- (Charities SORP IFRS 1021. the Financial ReFKWting StatKlard ￿P￿1[able irL UK and Eiepublic ol Ireland (FR5 1021 Imarch 20181 and the Clynpanies Ad 2006. The financrdl ststements are PrePa￿d in stediwvj. Lyjth the functional and presentatK)nal currerKy of the company_ Financial vaues are f￿nded to the nearest whole wnd. As a qualifyng eniitywithin the meaning of FRS 102 thecharitsble company has thosen totake advantage in its individual f1nancial statements of the following disclosure exemption.. - section 7- ￿esentat￿n OF a 5taternent of cash flows, related notes disclgsures as pemiitted ty the reduie£l dixlosure fratnew)r Jewish Care meets the definitM)n of a public benefit entity under FRS 102 Assets and liabilities are recogni5ed at hisiorical cost unless 0￿￿￿WiSe Stst￿ in the relevant ￿￿)Unting ￿11£Y note 57

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 2. Accounting Policies Icont'd) Preparation of accounts on a 90ing concem basis Going Concern Al the timÈ of approving financial staterTEnts. the Tnjstees ha%E a reasonable expeCtsi￿n that the Charity has adequate resources to continue in operation IOT the foreseeable futvre.TheTrustees have made this assessment for period of ai least one yeai from the date of approval of the h"nancial statemernts and have thereby aLk>pied the going concern basis ol accounting in prepaiiThJ the finaKial 5tatennts Working capital and cash an overdraft f￿lIlty of É8rn is available to cover working Capltal requirement5. Management accounts to September 2021 are pO￿t￿e to budget with occupancy rate5 ex£eedir¥J the budget IoT2021f22. Cashflow forecasts for the next 3 years have been produced along with a longef tem financial plan. These have been reviewed and approved in Septetnber 2021. Reserves . a a￿1 ad¢)ptw)n of a revised re5eNes policy with a I￿5 on known risks from the organisafional risk wister was completed aFKI ¥>proved in Septem￿1 2021 Defined Beneh't Pension Scheme Jewish Care newtiated i 50% reduction in the defined benefit contributions from July 2020 until March 2022 in aJreemeDt wth the drectors ot the Jewish Care Pension TTUSte Planned prq)erty sales two pL2nned property 5ale5 Kive Comple1￿ as at the date of accounts ygning. CIoFe Manor. lfy)-162 Great North Way, NW4 arxl Rubens House. 184 Ballards Land. N3 The use of the proceeds have been agreed to 5UPPOrt some operational costs and to repay loan facility payments dLLe in 2021n2. h'naniial 5UPPQrt from ihe ffftrnment in teTtns of Inf￿r1￿ Control Funding IICFI continues to be utilised with regulèrreportTng yJbmi5sions being made to each local authority in occordance ￿th its renns and conditions. Supw)n from Infethon Conirol Fundin9 and Rapid Test FundirKJ has been èxtended fft)m 0(￿be￿ 2021 to March 2021 The Covid-19 pandemic continues. but vaccinatton Kvels mean thai it will not have the same impact as the previous Winter period arrfl we retain the strirt n￿a￿[e$ necessary to mirrimise rran9nisgion in all ol (Mjr care setlings irKluding mandatory vaconation of all staff. In view of the steps completed and ￿lThJ taken as listed above. the TrusteÈs condÈr that thÈ Group has both sufficiwt funding and Iiqvidity for rhe foreseeable fvture. The O￿t[ty the￿fore conrinues to adcpt the going concern basis in Ihe prÈparation of its financi31 staioments. Group financial staternents The financial 5tatement5 con501idÈte the ￿suItS0f thecharityand its 5ub5i(fiary undertakiTrg50n a line-iy-line basis. The entities consolidated ale those as l[￿ed irt ￿te 15 of the Kcounts with fvrther analysis of the material subsidiaries in note 3. A separate Statement ol Fina￿131 Attmties and I%K(Nne and Expenditure Account lor Ihe Charity has not been presented because the Charity has taken ad¥￿tage of the exemption aHtsrded by section 408 Companies Act 20[￿ The surplus of Pa￿nt Charity includiry capital gifts was £5.718m 1201912(k. deficit ol £0.343ml. Unifom SORP accounting pOI￿leS have been applied.

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 2. Accounting Policies {conl'd) Basis of Consolidation The Charity operated 3 subsidi3rie5 afKI 20 linked Charities. All subskliar￿s a￿ consdidated into the group accounts and con501idated on a line by line basis and. linked Charities a￿ ¥counted for as bfatthes in the accounts ol the Charity. Of the three larger subsidiaries and linked Charities. Ccffimunity Trading Limited is a trading subsidiary wholty owned by Jewish Care. the Joel Emanuel Trust is a ￿giStered ￿la[ landlord wholly owned by Jewish Ca (linked Charity) and the Jewish A$S￿latIon for Mentsl 111r￿S IJAMII is a Charity of which jewish Care is the 501e company law member. Income and endowments AIS income and endowments are recognised when the crtteria of entttJemenL measurertnt and probability of receipt have been satisfied. Income from charitable actiwties to include care horne residentlal nursi￿ lee income and grants are accounted for on a receivable basis. Investment iKome, induding interest [￿e1va￿e. arnd other miscellaneous incotne a￿ also accounted for on a receivable basis_ IrKome from the GovefflnEnt C¢Jronarus Job Retention Scherne ICJRSI in the amount of £460k h3s been accounted I￿ on a reteivables basi& Incotne fvom the Government Adult Social Ca Infectiors Conirol Fund of £1,352k has also been accounted foron a re￿1vable$ bays. Donationsare accounted foron a weived basi& For ￿9￿les, entidement is taken asthe eartierof thedate on which either." Jewish Care is aware that probate has been granted, the e51ate has liT¥31ised notification ha5 b&n made by the executorlsl to the Trust ihat a distribution will be made. or when a distributi￿) is received Irotn the estate_ Receipt of a legacy. in whole or in par( Is only considered probable when the amount can be measured reliably and Jewish Care has been notified ol the exKutor's lntenlion to tnake a distribution. Where legacie5 have been notified to Jewish Care. or Je￿sh Care Is awa￿ of the of probate. and the criteria lor Income recognition have ￿t been met. then the legag is a treated as a contiryent asset and disclosed If material. Income from ihe endov4meni lunds Is split between restricied and tsnrestrKled fundsaccording to the specific terms of each fund. Trading Income IsFh)ps income) is reiogni5ed in the peri(xl in vknith the gods are sold or the service5 are provided. GOve￿ment grants are recognised ar fair value of the asset received or ￿(eivable when there is reasonable assurance that the grant condilion5 wll be met and the grants will be rectived. A grant that Specifies performance conditions is ￿09Th1$e￿ in income when rhe performance coniStion5 are met. Where a grani does not specify performancecordilions it is reaTrgni5ed in income when PToceed5 ￿e received or recÈiv3ble. Agrant received beforE the recognition criteria are satisfied is recognised as a Ikibility

JEWISH CARE Notes lo the Accounts for the year ended 31 March 2021 2. Accounting Policies {cont'd) Donated Serrfices and Facilitie5 Donated services and facilities a￿ only included in these ￿(￿nIS ai the value to the Charity where this can be accurately and reliably quantilied. The majority of the Charity's dcNuredseN£esrepresent the contribution of many thousands ol hours by its 3.50) unpaid volunteers which compIeN￿nIS the wotk ol the Charity's paid staff. These voluvleers suppyjrt aspects ol the Charity from youth groupsright through to the Trustee Board. The value of the contributiofj tsf donated hours Is estimated at between £3m to £4m. thi5 has not been reflected in these account5. The SORP does not pernit the aciounting for such COnthbut￿ns due to the inherent uncertainty in applying an accurate arml reliable finan(ial Meow￿ment in acCord￿ce with the SORP. Further details of the contribution of volunteers are included ￿ theTTusiees' Rep)rt EX￿ndItUre Expenditu￿ Is accounteil for rm an accn5als basis wIEre the￿ is a lega5 and constructive obligation tts make 3 payment to a third party and the amount of the obligation can be measured ¥efiabty. Expenditure is allocated to the appropriate headings relevant to the charitsble acttwties namety fundraiyng. care hornes, day centre5. home care and retiremeni liwng, social wotk. indirect community se￿￿e& rnental healih and project Costs Where expenditure relates to more than one cost category it is app)rboned. The rEthod of apportignment Use5 the mst appropriate b3sis lor each department. Refernce shoukl be made to note 9 for fijrther information on the allocation of costs. Any irrecoverable VAT is irKluded with the costs to which it rela¢e& The cost ol raising funds are those costs that are attributable to raising funds for the Charity. other than costs iFicurred in undertakit)g the charrtable activit￿$ Dr investing actNrtie> rhe costs ol rai￿n9 fvnds represent diieci COSt5 and overheads assooated with iaising donated I￿orne an Central costs include human rescrtJrc4 information technology. facilitie5. finance, governance and investtnent cost> Operating Leases The Charity classih.es the ase of woperty. buses and printing eqLriF¥rtht as operating leases. The title ol the property, buses and printin9 equiprrient remains with the re￿aTrt lessors with the rental charges applicable to operatir#) 1É3ses chèrged on a 5traight-line ba9s over the terrn of the Employee benefits Short terrn benefrts Short tem benefi￿ Ir(￿dir¥j holiday pay. are recognised as an expense in the period in which the seNice is rendered. Employee termination beneffts TeminatK)n iEnefits are accounted lor on an acoual ba&s and in li￿ with FRS 102.

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 2. Accounting Policies Icont'd) Pension Schemes Jewish Care operates a defined contribution pen￿n sd)eme for the benefit of its employee5. The ¥￿et$ of the scheme a￿ held Independenttyfrom those of Jewish ca￿ in an independentty administered lurd. The pension costs charged in the financial statements ￿￿eSent the contributions Payab￿ dullrwj the year. Jewish Care also operated a defined benefit pension xheme - thE Jewish Care Pension S(heme. for the benefit of the eM￿0ye&s. The scheme was closed to new entrants On the l February 2(M16 and closed to fvlure benefit accrual as at 31 March 2011. The assets of the scheme are administered by the Jewish Care Pengon Scheme Trustee in a fund separète from that of the Charity. The Pen￿On Scheme has been accounted for in ￿({¥da￿e V￿th FRS 101 penS￿n Scheme assets are measured ar f47ir vèlue and liabilities are measured on an acruarial bas15v￿ng projeaed unit credit method and discounted at a rate eqU￿alent to the curyent rate of ￿t￿M on 8 high quality corwraie tond of equivalent term and currency to the liabilitie5. The actuarial valuations are obtained at least thenniaIly and are updated at each balance sheet date. The amounts chaiged are the current service costs and the costs ol schetne introduction& benefit change5. settlements an(1 curtailmenis. They are included as pan of staff cost5 a5 incurred. Net interest on the nÈr defined benefit liability is also recogn¢sed in the Statetnent of Financial Activities and cotnprises the interest cost on the defined benefit oblKJaiK)n and interest income on the schen7e asset5. calculated by Multipl￿n9 the fair value ol the scheme assets at the be9inning of the period by the rate used to ￿￿Ount the benefii obligation& The difference between the interest income on the scheme assets and the actual return on the scheme assets i% recogni5ed in other recognised gains and 105ses. Actuarial gains and losses aft recognis￿ immediately in other recognised gains and losses. See note 28 for fvrther detoils. Fixed assets and depreciation Freeknld properties are Stated in the Bala￿e Sheet at cost or valL* less depreciation. Only expenditure on property that is a nev4 ￿lId or an improvement or an extension of existing facil+tits has been defined as fixed assets. Assets underconstruction are stated at cost artd will be depreciated in accordance vrfith the principal rates below when the asseis are broughl into Use. No deweoation is chawed on freelK)Id land. Tangible fixed assets are stated at cost less depreciation. All single items of equipment with a value in excess of £1.1KX) are capitalised. Depreciation 15 provided in order to write off cosi less estimaied residual Vall￿01 each asset, over it5 expected useful econotnic life. The principal rates used a￿". Long lea5ehdd land and buildi Equipment Freehold and long leasehold buildings Motor Vehicles (￿er the lea￿ period, straight Itne Tnethod 7 25% straight line method 2% straight line method 25% strai9ht line method Intangible fixed assets and amortisation Intangible assets are stated in the balance sheei at cost less am0rti5at1(￿ and impaimieni Amort15ation on software provided using the straight line rneihod at 25%. Cosis re(09nised with Tnaintaining compLlter Softwa￿ are recognised as an expense as incuThed. Devdopment cosis thai are diredly attrilxjtable lo the design and t￿tIrt9 ol tjnique software prixlucrs are recognised as Intangible fixed assets {Dynam￿S 365, CRM ar￿ Raiser's Edge). Impaim7ent of FIX￿ Assets An assessment ts made at each reporting dar@ of whether there are any itKJication5 that the value of a fixed asset may be Impaired. Shortfalls between the c3ryir¥J value ol fixed assers and their recover3ble atnounis are reco9nised as impaiment ￿SSeS where applicable. 61

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 2. Accounting Policies (cont'd) Investments L1Sted I￿Ve￿MentS area form of basic fina￿107 instwmenis and are ir•tially shtrNn in the financial staternents at market value. Movetrent5 In ihe rna￿et values ol investments are $FK)￿ a5 Un￿alISed gains and losses in the statement ol finat)cial actNities. The I￿1 of investment lurmls hdd by the CFority take into ￿¢￿nt income requiretnents and risk wofile. Both investment managers have a Fvlty discret￿nary investmenl manwjement mandate with the risk profile lor both Investment Managers bÈiThJ one of mediurn risk with an empha￿5 on capital growth wth income. Performance is rnonitored by Ihe Finance. Audit ar¥J Investment Cthmrnittee. Investment Properbes are vJued by suwrs on a 3 Year￿ ba>A al ofwlK)ffl are ffl￿n￿rS ol tkE Royal Institute of Chartered Surveyors. Desk rop r&views of t￿￿ValUatiOnS ate tarriedovtas a[￿ w￿n req￿red. InvestnEnt Properties are initially rec£%Jnised at t￿1r trdnsaction Value and are subsequenty measu￿d at thwr lairvalue Im3rket value) as at the balance She￿ date. ￿Su1r5 ol subsId￿lieS a￿ induded in the Je%¥ish Care grwps totsl charitable tncomelexpenrfiture or trdding irKome/expenditure as their re5pectwe finanoal designation deterrnine> Consolidation of the wbsidiarie5 i% etemiined ty the group s corbtr(A ar￿ to gcNern the arKI opefating p)licies of the gJb%dories so a5 to obtain benefi'ts from ttwi ￿ts￿lie& Investments in ￿b￿diarIe5 a￿ accounted for atcost Profits and1055eson the ￿lIsat￿)n ol irwestrnents a￿ thoi) as rethed gains and losses in the Staternent of Financial Actiwties. Reali5ed gains and losses on Investr￿lts are calcubiÈd asthe differerKe LEtween sales proceeds and their o￿Thing carrying Values or￿'r wrchase value rf acquired subsequ)t tothe first dayof the finarrial year. Unrealised gains and losses arecalculated asthedIffere￿e bebveen ihe fairvalue at theyearend and the1rcarw￿valUe. Realised and unrealised investment gains and k)sses are comtmned in ￿ 5tatém*)t ol linatKial actiwtie> Financial Instruments The Charity operates basic finanoal instruments in terms ol its a$5ets and liat￿litIes. In tem)s of its liabilities, the bank loan shown in creditor5 amounts falling due after one y¢ar is ￿C(mJntSed at its principal amount adva￿ed less capital repaytnent5 Debtors Trade and other debtors are reco9nised at the settlement amouftt due for the prothsion of services delivered. Prepawnents are reco9ntsed at the am￿nt prepaid or the artK)unt it has pbid in advance. They are measured on the basis ol the amount rec¢)verable_ Cash Jt Bank andin Hand Cash at bank and in hand indudes cash and deposits with a shon tem maturity ol thTEe months or less Irotn the date ol openir¥J the dewit account. Creditors Creditors atE recogni5ed where the Charity has a P￿sent obligatk)n resulting from a past event that will PrOba￿Y sult in the transfer ol fvnds to a third party a￿j the amount due lo settle the obligation can be measured reliably. mounts are measured on the basis of their setdemeni amount

JEWISH CARE Notes to the Accounts for the year ended 31 Pllarch 2021 2. AccourbtiTr9 Policies Icont'd) Fund Accounting Jewish Care maintains Var￿U5 types of fvnds as lollcw•g Restrictedlunds Restricted funds represent donations arml legacie5 recewed which are all(￿ared by the don￿ to a specific project. The reStr￿110nS are bindirwJ on the Tr￿￿eeS of the Charity. (nots 241 Unrestricted[GeneralJ Funds General funds are funds that are expendable at t￿ discretion of the Twstees in the furthet3rKe of the objects ol Jewish Care. Such funds may be held in order to fund Ix)th workitv CaFXtal and catmtal investment. (note 251 DesignatedFunds Designated funds ￿PreSent fvnds which ale Un￿$t￿￿ed. but Trustees have designèted them for a specific purpose to further the objectives of Jevlish Care. the only des19r￿ted fund Is the fixed asset lund which represent5 thèvalue of unrestricted tangible IrAed asse￿ (note 251 PernianentEndowment fvnds These are funds where the a$5et5 rnust be hetd permanently by the Charity. principalty in the foTtn of investments. Income from endowments 15 included. together￿th income from unrethcted fund5 in incotning resources. ID some Cases. thi5 income 15 a150 restrKted towards a particular PUT￿Se SFecified by the donor. Inote 231. Critical actountiDg judgen7enls and estimates In ryÈp3ring these financial statetnents. management has made judgeryEnt% estimates and a55Utnptions that afFect the application of the Charity's accounting polics and the reported assets. liabilities. income arKI expenditure and the disc105ures tnade in the financial 5tatemenl& Estimates andjudgementsare continually evaluated and are based on hI￿Or1(al experience and other factor& induding e¥pertatTonsolfuture event5 thatare believed to be ￿aSonable nder the circumstance&The key a￿aS that are deerTEd to be rna￿al for these linancial staternents are as follows.. Judgements Acciuing lor incorne derived from leg￿leS W￿re Corn￿1{ated Issues swrCAJE￿lr￿ the measurement of the group'5 entitlement to receipt existed at the year ernl_ At the 31 March 2021 a ￿Vie￿ of post year end legacy recoipls lead to the take up ol a £S5k legacy income acuual where th@ coThlitw of eniitlemenL probat¥lity and measurement were met.1201912(I_ £NILI The value of the contribution off the many thou￿ThJ$ of h(NJ￿ <knaled by its 3.5CO uvpaid voluTTrteers ha5 not been flected in these accotjnts. The SORP does rKlt permit the accounting for such contributions due to the inherent uncertainty in aptAying an acturate and rèliablè finartcial N*asurÈnEnl in accordance wth the SORP. Key A55unwtions and Estimates The principal assumptions used to calculate the liabilities in the éefined benelit pen￿On scheme are those as set out in tHJte 28. 63

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 3. Subsidiaries The Charity has one wIv)1￿ owned trading subsidiary. Community Tradir¥J ￿mIted. which is incorporated in England and Wale5. company registration number 02449362. The followiNJ is a gJmtnatyof its a￿Jited financial st3ternents lor the year ended 31 March 2021{￿ease also see note 15 lor furtherdetailsl. Statemeni of Income and Retsined Earnings 2021 2020 £. 000 É, 000 Tuinover 11.251 10.479 Cost of sales 110.9491 19,5721 G1055 profit 302 907 AérniDi5tratNe exper (63) 1661 Opefating profil 239 Interest reCe￿¥b Profit beforetaxatio 239 TaxalwJn expense Profrt after taxati￿ and wofitfoi the financNryl Jwr 239 Qualifying payment to Jewish Caie 12391 1841) Tot￿ Shareholders. at 1 Aprn 202012079 13 Total Shareholders. Funds at 31 Marth 2021R020 13 13 StatemÈnt of Financial Position as at 31 March 2021 2020 £. 000 Curr￿1 assers 4.746 Creditors (arn￿nts faif¥g thje ID one yearl Tora assets less CUThEnt &ab"dil*S {1,9471 (4.7331 13 13 Totsl Shareholders. Funds ij 13

JEWISH CARE Notes to the Accounts for the year ended 31 Paarch 2021 3. Subsidiaries {cont'd) The Joel Emanuel Trust VEn is a Regi5fered Social Landlord Whol￿ owned by Jewish Care," linked Charity number 802559-12 and Registered s￿al Landlord number A2670. following is a Summary ol its audited financial ststements for the year ended 31 March 2021 Wease also see note 15 kir FUrt￿r delails}. Ststement of Comprehensive Income 2021 2020 £. 000 £. 000 TurtK>ver 1.501 1.605 OperatirvJ expendiiure 11,9021 OpÈrating {der￿ltI for (4001 {1071 Diwidend & in¢erest receivable 45 ILosse5llgains on inVEStments Interost payable Surplus/ldefKitI tor theyear Total reserves at 1 Apiil 2020n019 41 1591 (431 43 1871 6.166 6,353 Total reserves at31 March 202112020 6.209 6,166 5tstement of Finanaal Position as at 31 March 2021 2020 t.￿0 £. 000 &27C 5.939 Current assets 43 311 Crethlors lamounts fairing Ikn inoneyear Total Net Assets {103) 1841 210 6.166 I￿¢me and expendi￿1￿ reserve {611 226 Revaluation ie5er¥e 166 132 Designatod reerve Endowmert resefve 6,096 5,799 Total Re5erve5 A166 65

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 3. Subsidiaries (cont'd) The Jewish ASs￿latIon lor Mental Illness IJAMII is a subsidiary ol jewish Caie try reference to je￿$h Care being its sole member. It is reglstered in EngLind Wales, comwy registrat￿n number 02618170 and Chariry Commission number 1(M)3345. The lollowing is a summary of it5 wdiied financial siatements lor the year ended 31 March 2021 (please also see note 15 further details). Statement of financial Activities 2021 2020 £. 000 £. 000 Incomtr d￿)1￿￿$ and IEgacs Ireventsel In¢ome-tharitab￿ ￿11￿11￿5 li￿￿e$ grant Ca￿) Charitable expenditure 1.650 1,722 1,120 1,092 (2,761 12.6671 Netirtcome belore rawtsl doThJtions Capital donations 147 110 Nèt incom aftÈT taPIt￿ do1￿110nS Total Iun4ts * 1 Awl 202012019 Totsl fund5 at 31 Marth 202112020 449 257 3.Z23 2,966 3.672 3.223 Balance Sheet as at the 31 March 2021 2020 £. 000 £. 000 yed A55ets 1.185 1,212 c￿￿ent assets 1743 2,ZaO Ciedittys (amounts fblliry due ir* one 1256 Total assets less cuwrent liabilitse5 1.672 3.223 Charity FuThd5 DeSmJnè￿d. 1.538 1.56$ Restrict￿1 62 3$ un￿tsiCred 2,072 1.623 Tot41 Charity Fund5 3.672 3.Z23 "Desi9naied fvnds represent the net bcok value ol JAMI'S unresiticted tangible fixed a5set5

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 Net Income Jewsh Care has ore class ol bu51nes& being the prowsK)n ol wdlare services to thÈJewish community in the United Kingdom. AJI income retste5 to continuing Operat￿ The net iniorne is stated after d￿rg1w(Charging}". 2021 2020 É. 000 £. 000 Profrt on Dwosal of Fixed Assets DepiethatioD arKI am(rtisèih)n {note 12 & 131 Operating Lea5e5- Lwiwirys 0[￿{311n9 ￿se5- e¢pJipment & vehic Auditors. remuneratK>n lex(Jde5 VAI) - R5M UK Audit LLP . wdit fees £40.349 ofthe Charity 12.882) {4211 3.568 3.664 204 204 128 temal audit fees lexthdesVA . HaYsry•¢Int￿e LLP Donations and Legacies 2021 2021 20ZI 2020 £'wo 'ooo £'ooo £'ooo Unrestritted RestrKted Tota Totals Legacy iDccAne 4337 4,337 4.615 Revenue d￿allor¢ IAg88 1.110 18.093 12.610 Carrttal proje(i donatror 6,864 .134 21325 7.974 29,299 25,559 Charitable Artivity Income 2021 2021 2021 2020 £'ooo £. orp) £'ooo 'ooo Tots Totals Charitable ACiNity1￿0Me 29.521 29.528 34.966 29,521 29.528 34.966 Other Income 2021 2021 Z021 2020 00 £. 000 £'ooo I)nres￿ed R•5tiicted Totèls Tota15 Other income 1,352 1.812 1,352 l.B12 Other Income felates lo £460k of CoroTrwirus Job ReientK>n kherbp IORgfrorn IheGcNemment £1.352k ol infertion control funds from the Adult Soctal Cère Infeli￿ Control Funds fw(ts of whiCh￿e uiaised io ieduoe Cowd-19 tr￿￿5510￿ In ty)d between care h[￿e$ 3rd io support widei Workfor￿ re5in¢e. 67

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 Staff Costs (Group) 2021 2020 £. (N) Wage5 afEd salaries Soaal securityio5t5 Pen%on cost5- defined ¢otithbuti 32.053 31.047 1808 2.618 1.080 1.037 Pewor costs- defined berEfft 536 602 3&477 35.324 Re(knndancy and tetminatioD £osrs Payments rn3de to Itvjependwf ihid parts for the FThisv)n ofstall 1,009 185 65 224 Staff Costs {Company) 2021 2O2D £. 000 £. 000 Waw ènd salarie5 S0(ial Security costs Penson <￿s- defined contiibutK 30.368 29,480 2.661 2,503 1.032 1.003 Pension eosts- defi[￿d beTft 536 602 34.597 33,588 Redundancy and rerminatK>n costs 185 pa￿￿ts made 10 1rde￿de￿I third parts for the w￿S1o￿ of5taff 65 224 Employee5 recewl £93,57212019120.. £98.6801 of benefits in kind notinc1￿￿ed alJ)ve. Key manageinent personnel comprise the Executive Leadership tearn and Trusfees. The total remuneration. benefits and pen5ion5 paid to the Executive Leadership team in ihe year was £1.204.857 12019121k. £1,O39.5491. None of ihe Jewish Care Trustees received any remunetation or expenses for their work as9)coted with the Charity. The av￿age number ol people employed try the Group during the year was 1.241 12019120.. 1,3821 and ernployed by the Cornpany wa$ 1.179 12019120..1,3341. Of the*. awage number of etrployeesdirectly iTholved in care Elated workwa5 55912019120.. 6331. Volunteers do noi recetve any remuneiation for their volunteering lime but can be r￿mbur5ed for out ol pocket expenses where applitable. The contribution of mary thousands ol hours gwen our 3,5(M) unpaid volunteers has not been reflecred in these accounts. The premium paid to independent third part￿S for the wovision of Telate to costs incurred where established Staff vacancies exist and ciwer is required perKling fe(tuiimenL sh)rt temi ￿CkneSS(0ver and time limited project5. 68

JEWISH CARE Notes to the Accounts for the year ended 31 Pllarch 2021 Staff Costs cont'd At 31 March 2021. the 1(Al0￿7￿9 numberof ernployees eamed in excessof E60,(KX) perannum I￿ludI[￿j benefits in kind but excluding national insurance and pensw)n cos1& 2021 2020 Emolutt*ntsof ern￿OYee¥ NO £60.(K)I . E70.(YXI 70.LK11 . £80.( £80.001 - E90.L ,001- £100.(IXI £1￿,￿1 - £1 Its.(Kx £130.tOT . £140.%JXI 140.rx)1- 1lSO.IKM) 170.￿1 - £180.(K The Chief Executive falls Fn the hi9he5t bandin9 abov Empbyerfs pension contributK)rs ft)r employees whose erYK)lutnent5 exceeded £60,OW were £114,55612019120: £66,068). 69

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 Analysis of Expenditure 2021 2021 2020 Oienv P¥somol Fundraising ESt*￿hrn￿Trt Central Totals £. 000 Fundraising 1.592 218 211 231 1554 a62d Tot￿$ 1592 278 2.554 3,624 Charstable activities CarE HON￿5 23.936 7.¥14 3&943 38.422 Day Centre5 Hoffle Care a332 1.189 515 13 5.(M9 7.139 551 55 146 1.085 Rotiroment 2805 328 4.673 4331 Sooal Work 1.785 147 14 479 1369 2,299 Indi￿(¥ Commvnty £eMces 55 1.539 1,526 Mentsl Health 427 217 1125 1.925 Prqect Costs Z73 29$ Tota15 35.346 10,755 3.942 5.552 55.78 57.022 Investrnent fees 192 192 190 Totals 192 192 190 Othe¢ expenditure 520 Tota15 26 26 520 Totsl eXp•dI￿rE 36.938 472 10.966 4210 975 58.561 61.356 Personnel- salaried and agency staff pfov¥JirNJ charIta￿e seNKes nab.onal insurance contributions. pensio contributions. staff benefits, professional devel¢)pment and core traTnirrtJ cost5. Dired FuThlraisiTVJ- direcl costs OF tnaiorevent& marketing costsvariDUS progrdmme costs (Friends. Young Patrons etc l and committee e¥ent cost& Éstablishment- property atKI equipmeni maintenance costs io i￿lUde fixed and reactive works, dÈpreciation costs on all 51tes. deaning and rethse. insUra￿e. utililies (to I￿￿ld￿ gas elKtricity. council tax and water rates) computer. telephone and securily costs. Client- direct catering costs, me(Jical supplies. ther3￿$t& and GPfee& Central - central costs as detailed page 71 Other expendilure relates to the wriie olf of the residua1 net b￿k value ol ihe former proipety prin￿55 Alexandra and related fixtures and fillings as part ol the capital proiKI development at stanm0￿. 70

JEWISH CARE Noles to the Accounts for the year ended 31 March 2021 Analysis of Expenditure 2020 t￿reCt Par50nnel Ful￿raiSing E5￿￿LShment 2020 aient Central Totals Iolher £. 000 £. 000 tha15￿9 Yotals 1.632 1.294 276 213 1624 276 213 3.624 a￿vitable orlivitie5 ca￿ Ho 24,482 7.347 187S 1718 38.422 Day Centre5 3.716 7,139 Home Care 875 61 1.085 Retiremeni 1525 1272 4.331 Sotial WoTk 1.816 163 a299 Indirect Cornmunty 12( 147 Menlal Health 1.163 1.925 Proje(t Costs L41 295 Totsls 36.068 301 10.858 44Y7 5.298 57.OZ2 Inve5trnent fee5 190 Totals 190 190 OtheT expefiditure 520 Totals $20 Totsi ÈxwthdituTe 37,7LW) 1.59S 11.067 %293 5.701 61.356 Perwnn¢l- Salari￿ and age￿Y staff providiry charitable setvtes national insurance contribjtions, pension contribulions, staff benefits, professional development and CO￿ training costs. Dirert FundraisiNJ- direct costs of major events marketing costs, various programme costs (Friends, Young Patrons Étcl and committee event Costs. Establishment- property arKI equipment tnaintenarKe costs to irthde fixed and reactive work5. depretiation costs on all sites, cleaning and refuse. Insurar￿e. uilities iio indude ga& electacity, council tax and water rates) computei, telepho￿ and security cost Client- direct otering costs. medical Suppl￿$. theraysts. and GP fees. Central- central c05tS a5 detaiw on p3ge 73. Other expenditure relates io tho write off ol the re5tduèl net borl¢ volue of the former propety Princess Alexandra and related fixtures and littin9s as part ol the capital project devek)ptnent at Stantnore. 71

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 Analy515 of Expenditure {cont'd) Analysis of Expendtture 2021 (Central Costs) Human Infcrmation Ihvtstmont 2021 2020 Facilties Finance G0vema￿e Totals Totals £. ocrfj £. 000 Fundraising 37 57 231 213 Tot3ls 31 231 213 Charitabl Care HoTne5 7.148 4S7 4591 3.718 Day Cenires Home Care 13 19 15 14fy 1tK) Rcti¢ement 71 Social Woik 127 55 419 281 I￿ireCt Cornmunity Servi iy 14 12 S5 Pyojectcosts Totals 1,677 738 1.197 5.552 5.298 Investrnent fees 192 192 Totals 192 192 190 Total 1.747 769 1.445 1.247 575 192 5,975 5,701 Human Resources- central human re50uKes and training depart￿nt ro support and administer recruiim¢nt and training in all serwces areas. Information technolo9y- central IT d¢parlment to support all setvice areès to indude day to day adtninistfatio for 311 service areas and the supportof project implementation indudingelectror¥c care plans and rostering systems. Facilities entra1 property department to suAJort all estate and facilities maintenarKe and the support ol the capital project5 programme. Finance- centra1 finance departmentto supKK)rt and adrninister finan￿ all semce areas to include billing linanoal reporting and modelliw foi all s￿Vice afea5. twdget setting. statutory accounts weparation and the support of the capital wojects prograrnme. Govewnance- Chief Executwe's Office costs to iKlude iniemal and external audit costs and le9al advic Investment fees~ investment Fees on investrnent portlDlio linked to ￿rforrnarKe. Central costs are allocated to expenditure on charitable admties based on a full time equivalent IFTE} basi

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 Analysis of Expenditure 2020 (Central Costs) Hujnan knlormatio 202 Totals Fxilities GownaK• ' LN)O £. 000 Fundrai51119 Toials 19 213 22 59 19 113 Charita￿e Care Homes 7.124 336 171 Day Cenires Home Care 257 Retirefiiwt 75 57 Social Wotk 26 Indred Corrununity Serwces 10 Project Costs TOt￿S 1.602 $58 1.221 479 S.2 Im￿tment fees 19) 19) Totals 190 Tot￿ exp•dii¥re 1.497 1.270 5.701 Human Resources- central human resource5 training depattsnent to support and administer recruitment and trainiry in all service5 area& Information technology- cen￿1 IT department io support all seNico areas to include day to day administration forall service areas atKi the supportof woject implementation indudiry electronic care plan5 and rostering systems. Facilities central woperty depar￿￿nt to suPp￿t all estate and faolities maintenance and the support of the capital projects programme. Finance- central finance department to support and administer the finantes f￿ all Se￿I(e areas to include billing, finanaal reporting and m￿@1111￿) lor all service areas bjdget setting. statutory accounts weparation and the support of capital projects programme. Govemanc¢- CFMef ExeculNe's Office costs to include intefnal ar¥J external audit costs and legal advcÈ. Investment fees- invesiment fees on investtnent FX)rtfrolio linked to perf(￿[nanc& Central costs are all0&￿ed to expenditure on charitable arttvils based on a full time equivalent IFTEI ba￿$. 73

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 10. Interest payable 2021 2020 £. 000 Inter￿ payabje on Bar(lays wm b•i 313 zoo 313 Investment Income 2021 2020 £. (x)o D￿ldendS arrfl Intere￿ receNatAe l.Crt)3 short-￿[￿ de￿$rt and wndry ir*ome 14 1.153 1.017 01 the above. £700,2CQ12019l2￿. £7CKI.21N)l ￿lateS to iEKome fr(xn11sted investments. 74

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 12. Tangible Assets Group Long le8$d￿ld btbd and builthTrJs Freehold land Assets urtder Motor buildings C￿strUC￿￿11 Ewipment £. (wo vehic￿$ Total {' 000 r 000 At 1 Awl 2020 141.669 11064 1.025 13 161.711 Additions 335 10.876 318 11.549 Disp)sals 13561 f3561 Al 31 March 2021 141.648 22.940 1.025 7.318 33 171964 Depweciatiorb At l April 2020 2079 352 4.607 28.042 Chargt forper￿d n3 OisrMisaL5 11231 11231 At 31 PJarth 2021 25.729 J72 5.019 31.125 Nrt book valve At 31 Marth 2021 115.919 ssj l299 141.839 At 31 March 2020 118.5 12. 673 393 133.729 Tangible assets a￿ all primarity used lor charitalAe purpose& Barclay5 Bank PLC lY)Id a legal charge on the Jewish Care (Charity only) freehold PToperty at 221 Golders Green Road a5 securily for the ￿rroW1n95 for the development ofthe Maurice and VMen( Wohl Campus at 221 Golders Green Road NWI1 9tK). The Jewi5b Care PensK)n Twstees limited olso hold a collaterdl security arrangefflent wth a second fixed Security char9e over ihe Maurice and VivieTrne Wohl Campus. Barclays Bank PLC a150 hold a legal charge on the Jewish Care Icharityonlyl free￿Id properties at Stanmore (Priory Closel and at Hendon 127 chU￿h Roadl as security lor the funding ol the development of the Sandringham Care Campus at Stsnmore and Wohl CourL Retbrement Living at HendL¥I IrK)te 21L 75

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 12. Tangible Assets {cont'dl Company Lovg leasehoki Freehok amd laTht awxl bwlthrys under buiwings Eq￿Prnent Tot41 consirnction 10 £, 000 1 April 202L Additions 140,337 11381 1.025 645 161.388 315 11.576 Di5P05als 13561 At 31 March 2021 140.316 24.307 1.025 9fAI 172.608 Depreciath?n 1 April 2020 23,029 352 4253 27.634 Charge for the peiiod DsposaLg 1747 412 1179 {1231 Ai 31 March 2021 25.653 372 4,665 30,690 Net book value At 31 Maich 2021 114663 24.307 653 2.295 141.918 At 31 March 2020 117.K 13.3BI 673 392 133.754 Tangible 35get5 are all prirnaiity used forLtharitab(e purFX)se Barclays ￿nk PLC hold a legal charge on the Jewish Cale (Charity 0￿y) freehold property al 221 Golders Green Road as Security for the tx)rrowings for the development of the Maufice and Vivienne Wohl Campus at 221 Golders Green Roa(J NW11 9DQ. The Jewish Care Pension Tr￿st£eS limitedalso hokl a collateral security aTrangement with a second fixed security charge over the Maurice and WIv￿nne WON Canpus. Barclay5 Bank PLC also a legal charge on the Jewish Care (C￿tY ontyllreehold properties at Ststwnore IPriory Closel and at Hendon127 Church Roall as security for the hJrKling ol the development of the Sandringham Care Campus ai Stanmore aftd Wohl Court. Retirement at Hend￿ ItThJte 211. 76

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 13. Intangible Assets Group/Company Develo￿nIco5ts £. 000 Total £. 000 At l April 2020 l199 1199 Additions 164 At 31 Marth 2021 l363 1.363 kn*ybsation l Apnl 2020 (barge foi the period 1.357 1.357 362 At 31 Marth 2021 1.719 1.719 Net book value At 31 Marih 2021 At 31 Marth 2020 DeveloptrEnt cosis that are direcily attributable to the deg9n ￿$tIr￿ ol uniqtje sof￿a￿ products. IDynatnits 365. CRM and Raiser's Ed9e).

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 14. Investments Movement in investments Group In￿5fmant Other 2021 2020 Totsl Totsi £. ooo £. 000 Market value at the stsrtof the 1,266 2Q485 27.751 29.335 Ad￿￿on$ at cost 5.890 S.890 3.Q51 D￿PoSal Fwoceed5 Cash movements (Q024) 140241 66 (5.6751 1,947 Disttibulw)n to geral ies•ves Re￿ised g￿n/(lossI unreal￿ 9)￿/<10$$ Matkeivaue at Ihewd per {Z,6251 (16251 1.317 1.317 14551 55 5.120 5.175 14S21 30.229 31.550 27,751 Company 2021 1020 T(tsl properties investments Total £. 000 £. ooo £. 000 Mèthet at the stèrt of the per AdditioDs at C05t 1.266 6.742 28.008 29,592 &890 5.890 3.051 Disposal proceeds Cath moveffleTrtS IA024Tr 16.0241 {5.6751 1581 1,947 Disiiibulion ¢& g￿er31 reserves Reali5ed ganlOoss} Un￿alised 9aMVlb)ssl Al 31 March (2.6251 Il62S) 1.317 1.317 (4551 55 5.244 5.299 14521 1.321 31.807 38.008 Irwe51Thenl g¥Dperties ￿t￿jde Jone-th￿ inlercsi ￿ a ￿de￿￿t￿l Care FK)melor 8dultswiih ￿arning￿r￿ul1ies The tepant tr¥)W$ 8 oplw io purchase fveehold intEre5t in ￿¢￿e￿fer £265.IKX) plusa(¢tved interest calculated èt Bardays BaDk PIC base rate ith ehe(i from 17 0(tobEr 1985. resKknlial Co￿ ￿)me was V￿Ue￿ ty Krtyhi Frank at £55.￿0 in Marih 2016. based on i freehokl vacant p)ssesoD 01 £1.6￿.1￿￿. a defernnt iaie of 175% with Slye3is to expiry. A tsk top rv4iew ofth2 Kni9ht FrJnk va￿atron al the 31 Marth 2021 su5ge5Tsrwtt￿)9¢tO IhÈv3lUat￿)n. The 9ifted rKoperty portfolio wasvalued byslretions and taken Into the Jewish Care portfolio ai a value of £1.334k 22 Pth)vemtÈr 201& AdÈsktop r￿1￿¥ of the remairung propertie5 Within the portfijio ty Hersihell Consulting Ltd at 31 Marth 2021 in valuÈof £55k Investments may be analysed as follow Cornpany Cost ts1k￿ vah MatlLet value £, 000 £. 000 Ve5t￿ent properties 1.205 1.266 1.205 Investment in gJbsKlkuy u[￿erthk[n95 Steiling and foiwgn currenw bonds Equitks and convertibles Hed9e Funds and Comfflodiiie5 Depogts 10 5.447 5.4)7 5.447 5.407 22.321 11631 22,580 12,891 1,$57 1,609 1,557 851 852 31.550 21.652 31,752 21.910 78

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 15. Subsidiary Undertakings and Linked Charities Detailed below is a list of the ChaTity's subsidiary undertakirtgs bnd linked Charits. the majority of which are registered with the Charity Comtni55i0n in EnglatKI and all of whichoperète within the United Kingdom,Jewsh Care Pension TrU￿e@S Limited is tt onty SU￿dIary not consolidated into the group account& tsf the subsidiary undertakiThJs and linked Charities listÉl below are involval in the provisiw of swal senrices to the Jewish community- Their activities are managed by Jewish Care at its pritKipal place of ￿sir￿sS and registered office at Arnelie House, Maurice and Wmenne Wohl Campus. 221 Golders Green Road. NWI 1 9DQ. The onty subsidiary to operate from a different registered office address is JAMI wkbse Te91ste￿ office is at Leila's House. 55 Christchurch Avenue. London. N12 ODG. results of C(mmunity Tr￿1ft9 Linited. the Joel Emanuel Trust and the Jewish Association for Mental IIItE55 VAMII are di5cbsed in nofe 3 to the finanaal statements. The results of JAMI Sales and ServKes Limrfced 11Th)% subsidFary ol JAMII are a Nil result 12019120.. Nil) wth net assets of £212019120.. £21. Linked Charity numbers are also disclosed where available. Name of Sub￿diary/Llnked Charity Underta￿n9$ Basis of C4)ntrol-Dirert except where stated as indirect Subsidiary CommunityTrndiry L•Trited Jwsh AssocK4tion lor Menta lIts￿55 UAMII l(ll% tr•thng subsliary oFJvViShC6re ICO. No. 02449362 J￿h (Are is IhesDle Cornpany13w rnember ofJAk41 (Co No. 0261817W-(harity No 1003345- indire ILkYA sub5irfiary of Ihejwth AssocLatM)n for Mental Illness UAMD. Thlire(t JAMI Sa￿5 and Se￿￿ Jewsh Care Pens#)n Truskes imted I[￿ ￿b51d1￿y. Ko. 024930411 Linked Charitie5 Jotl Emanuel Trust nkLYI Charity- 802559.12 k•J Charity- 802559.8 The Board of&jard￿n5 and TtU5tee5fDrtt Wiel of tt Jewish Poor1Jv￿sh WelfaTe Board Jewish Blind Socty iined ChJrity- 802559.9 Jewish Home and Hoswral at Totienharn ned U￿r[ty- 802S59.7 5tepneyjewish18.nai B'rith) c￿b5 and SenSernE linked OKirity- 80255￿9 linked O¥rity- 802559ffj tinked Charity- 8025594 Linked Chanty- 802559-2 LJnke(S Charity- 802559.10 nked Chaftty- 802559.15 nked 04nty- 8Q559.16 Redbr￿e Jemsh Youth and ComrMnilyCentre Bnghton Hove ltrish Ilome Maurice and Samuel Lyon Horne H E David Fund Sophia Gardner F￿￿ A E FiankliD Fur Aleyander Jacob Me[nor￿1 hJtKI nkeil Oprity- 802559¥17 Linked Charity- 80255918 Jewsh cL￿Vales(e￿i Home (Bri￿tOn Bnthchl R A Schlesin9er Fund Nathan Simpson Tt115t nked Charity- a0255￿19 nked Charity- 8025S9-20 The Levy Cha¥itbb1e Trusl Ge0￿e Jufian Egerton fund Endowment Funds as linked <hatttkes nked (harity- 802559-3 tinkEd Charity- 8￿559.1 Claia Barone55 Oe Hirxh (on¥awt nked (hJrity- ￿559.74 Dkcd U￿rIty- 8J2559.11 The Anthotw ￿ Annip Mul Seaside CoThakxent Hom? ￿nked (Narty- ￿559.13 Mail[￿￿ joseph Trvsi 79

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 15. Subsidiary Undertakings and LinkÈd Charities Icont'd) Name of Dormant Subsidiary Jewsh Fa￿￿ty SeivKes LimiteLI Friends of the London Jewsh H05Pttal Litnitetl Jwsh Care ComrMnity FouDdaEion Linried BaSb50f Ct>ntrol (Co. tJ. 03196138) I(X)% Subs￿l3ry (Co_ 002674191 Commn Management iontrd ICQ ￿ OJ)71 IS?) Cotnnx)n Management contrd Endowtnent funds. all ol whKh are perni3r￿t eThlowrnents at¥J are induded on the ba515 of common management control. &re". NaimaAbrahatn Tw5t Helen Luca5 Rekef in SKkness Charity YelxJa aNI Miriatn Davmlson Memorkil Fund Anilwy d AMe Mullef SeasideCoDvdescent Flome IX4iMa & Maxirnillkinl Trust Blurton Sctucrnent Fe￿enstein & Schwarzdukj Metnord Furn Jack Harns Tran5POrt T￿￿t JHH a¥ilSathon5 MoTnentos Spitzd Tnm Alfred Tw5t JHH Patient AmÈrrities Fur Vansen Bewest Trust Linked Charities Linked Charities of which there are 20 art administered by Je*ish Care, all of which are linked as predecessor organisations ￿ Jewish Care having been PrO￿￿1n9 we and sUP￿)rt lor the comrnunity since the 1850s. Detai15 of governing doKuwnent% charitable objects, areas of benefft wi%tration history a￿ set tyJt as follow5. The actiwties and achievemenrs ol Jewish Care ar￿ it5 linked tharities a￿ outlined throughout this report and review, and fully dernonstrate that the charity is pro¥ridiry publK be￿￿ Tr charitable purposes and hisrory ol each of the linked Charities are set out as follry•+s'. George Julian Egerton Fund- 802559-1 will of George Julian Egerton dates 21 March 1961. To meet the needs of those Jewish I￿leS and 9entlemen o19ood farn1￿ who hawng in comFortable conditions in earlier life h.nd themselves in middle or ojd age in reduced circvmstances a￿1 tsckiro the c(Knforts to which they were formerly accustomed and thus enabling such pe￿nSt0 live rn0￿ comlortablyèrrfl in conditK)n5 MO￿ nearty approximatyng to those which they pre¥iouslyenjoyed. Registered a5 a linked Chaniy on 26November 2W8. Funds were applied to the general purposes of Jewish Care ès a9reed with the Charitycommission in january 2009. Mwjrice and Sarnuel Lyon HomÈ- 802559-2 11 proved 29 lune 1931 and scherne of the 18 November 1932 as amended by a scheme of commissioners dated 31 Decerthr 1990 las affetted by a uniting direction mae unders.96 Charitie5 Act 1993 dared 24 October 2L¥)81. Hotne forcc¥walescent persons olthejewish faith. Registered as a linked Charity on the 26 November 2CW. Please refer to note 23 lor lurther infomation. The Levy Charitable Trust- 802559 - 3 scheme sealed 7 Marth 19961ès affected ty a uniting direction made unders.96 Charities Act 1993 and dated 24(ktober 2¢J)71. The relieFolper50n5 of the Jewish tsith (wherever ￿sIdent but in particular those residing in the Uniied Kingdom) who are in need, or suffering sKkness. hèrdship or distiess. or who suffer visual or other physical or mentsl impairtnent resultiw in disability or hand￿ap. Registered a5 a linked Charity on the 26 November 2(I18. Funds wEre applied io the general purp)w ol j￿￿lsh Care as agreed with the Charity CoMmiss￿n in January 2(Xl9.

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 15. Subsidiary Undertakings and Linked ChaTities Icont'dl Brighton and Hove Jewish Home - 802559-4 - deCla[￿￿n ol tru5L dated 19 November 1952 as amended by scherne of the d￿rity Comm￿ssIOnerS 22 August las affected ty a uniting direction tnade under s96 Charities Act 1993 dated 24 October 2LK)81. For the residence of persons bery aged. poor and ailing respectsble persons of the J￿sh faith. who are rKJt urnler the ageof fj) years and who ￿e resided cOntiNou￿Y in the county oFSu5sex for a period of not less than 3 years immediatety prior to the a￿lCatiOn lor adrnisgon. Registered as a linked Charity on the 26 NovemLEr 2(KW. Stèpney Jewish (B'nai B'rith) Clubs and Settlement - 802559.5 Tnemorandum and articles of ass￿latIon incorporated 14 July 1937 as anended 6 Decernber 1949. 20 Juty 1954. 8 September 1959 and 25 November 1964 Ilas affected ty a unitiry direction male under $96 of the Charities Ad 1993 24 October 2(M)81. To establish club5 for poor girls and infant welfare and play centres and general￿ to prrmole Wd[a￿ of the poor and the ￿lief of di5tre55 Ly social. educational and religN)us agerKie& Registered as a linked Charty on 26 November 2008. The Stepney Jewish (B'nai B'rith) Clubs and Setdement is è dormant entity. pjease refer to the financial ststerrEnts filed at Companie5 House under company number (1￿29785. Redbridge Jewish Youth and Community Centre- 802559-6- wnstitUt￿n adopted 3 Mty 1967 as aMe￿Ied 9 June 1975. tru￿ deed dated 18 March and schemes of the 7 Aprd 1976 las affected by a unitiThJ direction made nder of the Charities Acl 1993 dated 24 Cktoberl to provi￿ a youth centre for the use of young persons sidin9 in or near the London Borough ol Redbridge particvlarty young persons as a￿ of the Jewish faith, and in particular lor the use of meeiings lertures a￿1 classes arKI for other fotrns of recreati)n ar￿ leisure tirne (tcupatK)n the pu￿05e$ of edvcatiThJ and assi51iT¥Jyoung perws to develop t￿1r PhY￿Cal, menta1 and spiritu cap¥ities so that they may grow to lull maturity as individuals and membe15 of y)ciety and that their conditions of life maybe improved. Registered as a linked Charityon 26N0Vemè￿ 2(￿. Redbridge lewsh Youth and Comrnunity Centre merged wth Jwsh ca￿ pursuant to a tran5Fer dated 15 NJJ9U5t 1997. The Jewlsh Home and Hospital atTottettsm-802559-7 . the ityrfsolthe home a53￿nded 15 SeptLYDber 1963 and 22 November 1992 las affected by a uniting direction made under &96 of the Charities Act 1993 dated 24 October 20081. 1. To provKJe for the care. maIntena￿e arml medKal treatment of persons of the Jewish taith, 16 year5 01 age and over, who are permanendy disabled by chronic disease, Kcident or deformity. (certain diseases are excepted). 21 to support the charrtable purFY)ses ol Jewish Care. Registwed a5 a linked Charity c>n 26 November 2(J)8. Funds were applied to the general purFx)ses of Je•Jish Care aSagre￿ with thecharity Commission in January The Board of Guardians andTrusteesforth¢ Relief of theJewishPoor. commonly knownasthe Jewish Welfare Board- 802559-8- laws ol the Board adopted on 29 March 1967 confittned S April 1967 as amended 15 November 1967, 18 March 1992 and scheme of 14 December 1989 las affeued by a uniting dIreCt￿n nk3de under 5.96 of the Charities Act 1993 dated 24 October 2[￿1. To relieve the poverty aThJ to ameliofate the condition ol the Jewish poor of the metyopolis. Registered as a linked Charity on the 26 November 2LMJ8. One of the main predecessor or9artisations ol Jewsh Care. The Jewish Blind Swiety- 802559-9 - laws aThl regulation adopted 3 1965 as amended 19 March 1992. The a5515tance ol needy member5 of the Jthyish faith who are totalty trAind or regisiered blind or ￿rtIallY sighted and their deperKlants. Registered a5 a linked Charity on 26 November 3J)8. One of the main p￿ecesS0rQrganI5atIOnS of Jewish Ca￿. 81

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 Subsidiary Undertakings and Linked ChaTities (cont'dl HE David - 802559-10 -legacy from 193$. income p￿ferablY for international work Re9iStered as a linked Charityon the 3 June 2009. Fund$We￿ ap￿led to the general purry)se50f Jewsh Care the passing of a resolutio by the Jewish Care Board on 11 Ocrober 2CKM Whe￿bY the proFrty of tlE Charity was tts) small to achieve any L5seful purpose in its ovm righi Maitland Joseph Twst- 802559-11- will dated 20 January 1962 a5 amended by stheme dated 17 April 2018 the objett of the charity is for the Publ￿ benefit, the relief of the el(￿dY in need, in partKular by providing speoally designed or adapknl hcmj￿ng. Re9iStered as a linked C￿rity on l ju￿ 2(K)9. Please refer to note 23 for fvrther infomiation. Joel Emanuel Trust - 802559-12 - scheme of the Charity Comm65iorEr5 dated 30 D￿ember 1976, as amended by sc￿Me dated 24 January 2006. the relief of financial hardship of persons ol the jewish faith in partitular those in housing need_ Registered as a linked Charity on 3 June 2Crf)9. Please ￿fer lo the separate audited finanoal statements for the Joel Ernanuel Trust for the year ended 31 March 2021 atKJ note 23 lor further infomation. The Anthony and Annie Muller Seaside Convalescent Home- 802559-13 - chan(ery scheme 018 July 1924 and scheme of 28 JunÈ 1961. The establishment ol è seaside convalescent home for child￿n and the payment for convalescent treatment for children arml adults. Registered as a linked Charity on the 3 lune 20CY3. Funds were applied to the general wrposes of Jewish Care iry the passing of a re￿lut￿n Lw the Jewish Care board on the 11 October 2CK)4 whereby the propety of the Charity was tw small ID achEve any useful purFx)se in its own right. Clara Baroness De Hirsch Convalexent F￿￿-S02559-l4- schemes of 2 Au9USt 1898. 4 Juty 1930 and 16 March 1934. Defraying cost of maintenance in convalescent home5 for sKk ot inf mi F¥)or. Regillera as a linked Charity on 3 June 2(K19. Funds were applied to the general wrposes ol Jewish ca￿ by the pa55ing of a resolutK)n by the Jewish Care Board on 11 October 2Q)4 Whe￿try the propety ol the Charity wa5 t(x) small to achieve any useful purpose in it5 own righL Sophia Gardner Fund- 802559-15- letter dated 3 Cktober 1960. in(￿ne for gifts for orP￿n boys. Registered as a linked Charity on 3 June 20LFJ. Funds were aPpl￿d to ihe general purposes of l•Mish Care by the passing ol a soluiion ty tke Jewish Care Board on 11 October 21W W￿relY the propwty of the Charity was t<)0 small to ch￿ve any useful purpuse ITh its own right. A E Franklln Fund - 802559-16 - letter of September 1926. irKon* fly non-￿dIcal extras for short period convalescent children at the Muller home. Registered as a linked Charity on 3 Jure 2009. Fu￿lS were applied to the general purposes of Jew5h Care Lry the pasyng of a ￿$OlUtion by t￿ Jewish Care Board on 11 October 2C04 whereby the property of the Charity wa5 too small to achieve any ￿[vI pur[Y￿ in its own righL Alexander Jacob Memwial Fund- 802559-17- Board minute 018 Febftjary 1904. inc(The for %￿doWs. Registered as a linked Charity on 3 June 2(K)9. Funds were applied to the general purrA)ses of Jewsh Care by the passing of resolution kry the Jewish Care Board on 11 October 2(rf)4 wherety the wopty of the Charity was rcx) small to achieve any useful purpckse in its own righL Jewish Convalescent Horne (8wighton Branch) 802559-18 - schemes of 14 August 1931 and 30 June 1950, convalescent treatmer)t for p(w Jewish patients. ftegi￿ered as a linked Charity on 3 lune 2(m. Funds were applied to the general purposes of Jewish Care by the passing of a resOlut￿n by thejewish Care Board on 11 October 2004 whereby the property ol the Charity was t(K) small to achieve any useful purpose in its own right. 82

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 Subsidiary Undertakings and Linked Charities (cont'dl R A Schlesinger Fund- 802559-19- letter dated 15 April 1963, iKoffle for the benefit ol convalescent children. Regisrered as a linked Charity on 3 June 201Y4. Funds were applied to the genernl wrposes of Jewish Care by ihe passing of a resolution by the Jewsh Care Board on 11 OEtober 2W whereby the property of the Charity was t small to achieve arry useful pU￿0$e in its own right. Nathan Simpson Twust- 802559-20- ryderof High CtyJrt JustKe. Chancay Dwi90n 31 July 1885. Inco￿ lor the benefit of deselving yourwJ kindred or other deserving pcx)rTrury pery)n> Registered as a linked Charity on 3 June 2(K)9. Funds were applied to the general purpx)sesof JLMish Care by the passing of a re501ution by the Jewish Care Board on the 11 (ktober21IM vthereby the propertyof the Chwitywa5 l(boynall toachieve any uselul purpose in its own rwJht Debtors GI0￿p 20ZO Company 2021 Company 2020 2021 £. 000 £. 000 Trade t)etsto 1755 3.003 2,571 A[n￿ntS owed w￿￿1￿￿￿ertaklrys 1.683 1,261 Other debi 336 258 265 Related Party Debtor 419 357 419 357 On￿5￿￿ HM Revenue & Cu5tThn5 145 632 101 21 Prepa)￿￿15 628 947 536 Acuued incorne 1.651 502 4Y 7.191 5.210 6.857 5.465 83

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 17. Stock Gtwp artd Company 2021 ' 000 2020 £. 000 Food and cloarwng stocks 173 Stocks represent unused and unsold fotyj and deaning Stocks at tl 31 March. 18. Creditor5- Amounts falling due within one year fvoup 2021 Group 2020 Company 2021 Company 2020 £. o £. 000 L. OOQ Bard3￿ loan faalty Amountsowed to 5ubthry TradecreditNS 731 250 3.712 250 3.580 3.239 4,729 4037 2.B62 Other ueditors 1.674 1.517 1.750 Taxatiort and SOC￿ security 645 645 638 Accruals 1.637 1.570 1.593 Defetred In¢om¢ (note 19) 341 1,136 335 1,124 A(fvancefund5 from the otto 5chiff Housity Asso(iatKsn 71 11.988 10,830 11.868 19. Deferred Income Group £. 000 Company £. 000 ealarty at l April 2020 Arnwnt added to inCo￿tarned fvonb cht•Ne aaivit 1.136 1,124 205 211 Amwnl rele￿ed frcmm charitabte KtNitie5 0.0001 (I.ODO} Balanr¢ at thè 31 Marth 2021 341 335 Oeferred income relates ￿ ￿(oMe recthveil from ￿or￿)r5 that T55ubiect to FwfoTTDance ¢￿ditIOnS thai re(yiie ils use at a later date

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 20. Financial Instruments Gro 2021 GfOUP 2020 Company 2021 Company 2020 £. orpj £. 000 £, 000 L. 000 hianaal a55ets meawfed at frdif vakne 29.377 22.676 29.636 22,936 Fir￿n0a1 a55ets ai fairvalje fewesent invegtrrent& 21. Creditors- AFnounts falling due after more than one year Gr¢) Group 2020 Company 2Q21 Company 2020 2021 £. 000 £. o Barchys lo) tsulity 20,550 17.932 20.550 17,932 20,5 17.932 20.550 17.932 In April 2￿8, Jewish Care arranged a revolving ￿lIlty loan lacility with Barclay5 Bank PLC ol up to £15m lor a Yevolving peri￿1 of S years and a term of 10 years, to assist ihe liwcing ol the development ol the care campus at 221 Golders Green Ro&1, NW11 9L)Q. facility is secured on the development. As of the 14 April 2013 the revofving period had expired with quartetly capital payments cotnntKing in July 2013. the balènce outstanding on this facility at the 31 March 2021 wa5 Q982k 1£1,IMM)k is included in creditors due within one yearl. In February 2019, )ewi5h Care also arranged a joint facility of £21.3m wth 8ardtys Bank PLC for the development of the Sandrin9h3m Care Campus at Stanrrw)re (Facility A - £13m - revdviThJ knan facility) and WON CourL Retirement Living at Hendon (Facility B - £8.3tn - bng tem) tx)rrowingl. The blance outstanding on thisjoint laci1ity at the 31 March 2021 was £21_3m, thi5 facility is secured on the freehokl of both ￿te5 at Stanmore and Hendon. The key facility terms are as set out below". Revolving Loan Fa(ility- Up to £15m114 April 2008) £3m outstanding at 31 March 2021. interesr rate 0.75% over LWR Iper¥Jing SONIA conversion), repayment ol £233k In July 2021 followed by 6 quarterty instalmenls of £250k. thnal lump sum reptytront 14 April 2023. Facility A- £13m revolving loan facitily 122 Febnjary 20191 £13moutsranding at 31 Marth 2021. Inte￿5t rate- 1.75% over LIBOR (pending SONIA conVe￿OnI. facility redurtion Instaiment of E3m In November 2021 arrfl £2.Sm in June 2021 Facility B - £8.3m term loan facslity 122 February 20191 £8.3m outstanding a5 at 31 March 2021. interesr rate 1.85% over LIBOR (pending SONIA conver5ionl. even amortisation over a 25 year period on the ￿ anrbNersary of the f￿lIty ag￿emen￿ 22 February 2025, 1332k pa. 22. Result of the Charitsble Company As pemiitted by SeCt￿n 408 of thÈ Companies Act 2¢X)6, the parent undertakir¥J's irKome and exPe￿itUre account has not been included ITh these financial statements. The net deliciilortheyearattributable to Jewish Care, includino capttal receipts but excludirHJ unreali5ed gains and losses on investments and the unrealised pension scheme gain 15 £5.718m12019120 net deficit of £0.343ml.

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 23. Endowment Funds Grouplcompany 2021 The funds bebw represent the value of tlE endOw￿nts 31 the 31 MJch 2021 wh￿h were to provide support to the general objectives oljewish Caie. 31 March 2021 1 Apvil 2020 £, 000 £. 000 Maurice a+vi saly￿￿1 Lyon Horne Joel Ernatuel Tru# 628 (261 602 407 096 Othertru5ts Maitland Joseph T￿St1 9.657 81 9,738 1&47Z 11361 16,884 l Hease ietef iolhefmnual Staten￿￿5 knl on ihLsTtUSL 2. E7tn oftr joserhethmwjtfu￿s￿te 8prW&) the Care£￿￿￿al s•￿ha￿alsIanme. £2.3molts ￿Mefund was apthd 10 Botty lOAshu lOfi￿5 k¥¥Yy Endowment Funds GToupICompany 2020 The Funds below represent the value of the endowments at the 31 March 2020 whrh were to provide support to the general objectives ol Jewish Care. Transfefs include the r￿all￿ation ol Ivnds between restricted and general fvnds. 31 MaY¢h 2020 1 April 2019 Incomt Eypemlitwe £. 000 Gainlbss £. o Maurice and Samuel Lyon Horne 654 P6) 628 Joel Emawel Trustl 5,799 Other ￿sts 419 {251 388 Martland Joseph fvusil 9,657 1Q681 1481 16.472 l Hèasè reler ￿the sla￿￿ts ￿al￿Tr￿1 on trisTrusL 2 t7m or malva￿ Joseph ptthA¥mentlLThfjs vEre apw IthE(￿￿[￿m￿%￿I S￿￿9haM ai&arrfnLYe. £2 &noftre same lut¥S aprAdto Bety and Ashei LoTruS pr¥Jr¥e￿

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 24. Reslricted Funds- Group 2021 Net Gaitysl 31 March 2021 l Awl 2020 1￿COme Éxwditure É, ooo in110￿) £. 000 £, 000 Hd0(￿$t SuN¥ors' CenLfe' 15 (15Tr Michael Sobell Comn￿ni￿ C¥tre' 12061 Kun Mor and George Kiss (6) Vi & jthn Rul)ens' 17 SinclairHwselRedLvKIg Special Day Centre5 Steweycornunity c￿tre otto Sdyff 145 U4S 3.508 (31 24 (24) 1291 lady 5aiah Cohen House Anrta Dorfman 521 SvJDey Corob Rosetree5 (S41 {5) Oisabilny Arts & Oemenli Jc threct & Comrnunity Supp)rt 5elig Cour¢ 14 (141 185 1851 he￿J. {281 sandrin￿￿4 JAMIS &399 16.3991 35 n7 14801 62 ICF Fundw IrK>te TJ 1.352 (1,352> T￿41$1 9.326 114201 Iq8791 3,570 1. The maiorfty ofthè retapts ofdonated knnd5 ielate to Iwds iFkat are soft credited to Home5 and Day Certt￿ to lontri￿le to the Opwaling expÉrtditureof I￿15e servKe 2. Sindair HoLtselRedbDd9e ￿ a dty centre a laolity for thetholecommuw both youry and old witt) special day c￿e for the needs ofdients vrilh AizhL4merf& FuTK15 ha¥e te¢en￿ to i￿)pn￿t ihe site. £Wkofwhich has been spent on pIBDning lees and ca￿tal￿1 tull IlEvelopnnt of Ihe sit¢ OT￿r trnnSf￿S fdate lo cash desi9naied for use OD ths project. 3. Other re5tnrted fvrnts wnsi5t of th a￿ to be used w fund entertainment for iwdents in the Care Home5 and other Stnaller arnounts with ￿5111(ted speD(fing ¥ryuiiemen The m4orityof the capital pledge5 re(er4Ed are towards thede¥eiowrMt olthe Sandnngham camws at StannKXP cunent1y in Ihe second phase of construction. MOnSa￿r¢s￿Kted to lund the projeaspend wth the iyilding and deVe￿pfflent applied Foi 9Èneral wrpose charitable use ty meathg ofa tse Hom¢ Daya1￿ Cotnrwnity Centse and Retiiement Liwng apart￿ents. Pkase refef to theJAMI Clwity atcwnts for ihe detai150f Ihp ts5triftedfundrnoveml￿ts for theyear. 6. Please refer io t￿le 7 forihe delaas oFthe ￿e￿Ipl and applKalion al Inkni￿ CoAtrol Fundng IICFI 7. Rest[K￿d T￿eTh￿S for thE Charity (Company) are £3.508k1201912(tr. £3.Y6kl IhE rvmbers above excl￿1￿ the fut￿$ for IAMI. Income relates to all fundraisi(yJ incGTTre ￿ fees specifKalty raised IDr resL￿r(e5 as detaI￿d above. Exponditure relares to all expenditure Iithd tothat Viiih wlithlt wa5 fun(katsed lor. lOreXamp￿ care horne opetatM)ns and funds ttsr res41eDteniertainineni. 87

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 24. Restricted Funds- Group 2020 NetGains/ Transfers jrV(out) 31 Marth l April 2019 2020 £. OLVJ E" 000 É. 000 5ufvi¥ow< Centie 120 1120) M￿P￿e1 Sobdl CotnrThJnty Centrel 224 (224) Kun MoratKJ r￿orge Ki55 Vi & John Rubens 77 41 (411 SincLair HousernedbiKJ 3.395 (2) 3.508 Special Day Cenireg Stepney Commurrity Centre Otto S¢hiff 17 117) 1391 Sarah Cohen House 53 ($3) Anita Dortman 192 (192) (b￿ Manor 27 127) R05etrees 24 124) satslity Arts e4 Dementia JC Direct & CoThmunity Supwrt 5elig C<)urt 129) 1361 (30) SaDdriDghaffllWohl Court. JAMIS &224 1&2241 436 {4131 35 Totals 3.407 9.650 (1.2901 1&2241 3,543 1. The fflajorilyofttE rK¥pts ofdorwted fund5 We￿te iofunds that are softcrecffted to Qui Hosne5 Dty Centres to contribute to the opwatiry expendilurt ol 2. Sinclair House/Redi4i&Je ig a dtycÈntre W0￿dIng a fKility for the wholpcornfflutmty both young Ind 0￿. with special day ￿re foi the neod5 olclienls ￿th Althame<> Fund5 have beeTh rpceived to devpr￿¢ tl Site. £81kikof which ha5 been Spent on plaDnjng fLS duty capitsf¢ed penomg full ￿￿0p1T￿￿1 of the site. transfers relaie to cash de￿gnated for use OD this projert 3. Other ￿$tritted Mnds congst of lunds thatwp to be t￿fv￿ entertanmwt frthe residents ￿ the Care Hotnes and other smaller amwnts svith iestrKted spend￿9 fe(wiretDent 4. The majoiityof I￿(A￿tal pledges are toward5 the de¥dopr(*ntof fv s￿dringhath campus at StaDrnort Curr￿t￿ i the second phase of ionstnJctK>n. Mor¥cs are restr￿1£￿ to lund the rKCiectSp￿d wth ihe bu1￿1￿9 and develowent ap ￿ted for general charitable use use by rne￿$ ofa Cate Home. Day Comurity Centreand ReiireTneDt Lwiry apartments 5 Please refw to the JAMI Charitya¢cwntg for ihe detai￿ of the restrKied SJnd movements for the year. 6 Re￿[Ined reserves for the Charity Icomwy) are £3.51)8k12018119. £3.395kl the wmbeIs ab)ve ex¢ludin9 Ihe funds foi JAMI. Inoorne relales 10 all fundraising incorne lee5 5pe(ifralty taised fty Ihe re5fjurc# as thi81￿d ExpendilLJre relatc$ 10 all expenditute linked to that with rt was fundra￿1 for, for exa[D￿e (artlK)tTEopErations and lurtdgfor resideThi eniertainment

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 25. Summary of Funds 2021 Group Br¢wgbt fowward 1 April 2020 Income EX¥￿1111￿t Gèifrnosse5 Carried forwaT41 jnllo¥i) 31 Marih 2021 £. ooo £. OOD £. 000 General fur%ls 1511831 5.9$1 (12351 28.926 Designaied 101,548 13.4521 9.114 107.210 Pe￿On fvnd (10.5891 .9J91 (14.4081 Restricted fund5 3.543 880Tr (&8791 3.570 EndTr¥vment ￿ndS 1Q47Z 11361 541 16.884 Totsl Furbds 133.IBO IM561} 2.583 142.182 Please refer to the indmdual nores on endowment atKI ￿￿rtc1ed funds for further det311s on transfers. Summary of Funds 2020 Group Brought lorward Carried TransfETs IDI{0￿) 31 March 2020 £. 000 £. ODO forward l April 2019 ome EXp￿dIture GairtOt>sses £. O(v) £. 000 General fund5 24198 52.383 {57.40 (￿1) 4233 22.506 DE*gnaied funds Pen%on hJrKI 101.087 (a530} 3,991 101.548 (146201 1.032 1999 (10.589) Restricted fund5 1407 9.650 {1.290) 2241 3,S43 Endowment lunds 16.681 (48) 16.472 Total Funds 130.753 62.033 (61,3561 2.050 133.480 Please ￿ler to the iDdMdual ￿te$ on endowiTEnt and restricted fur)ds for further details on transfers.

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 25. Summaryof Funds 2021 Company BroU￿t Corri forward 31 Marth 2021 £. 000 1 Apwil 2020 Income E¥peDditiwe Gain/lkisse51 General lunds 21.465 478 151.577) 5.950 (3,5611 26,755 De>gnèted ￿ndS Pensk)n fund 1LX).869 115411 9,961 107.289 110.5891 .909) 114.40B} 3.508 RestrKted Mnds 3,508 7.237 [837) (6,4WI Endtrwrnertt funds 16.472 (136) 541 1&884 Total Fvnds 131,725 61.722 15&(M11) 2.582 140.028 Summary of Funds 2020 Company Brou9ht fonyard 1 April 2019 Carried TrJn5fers inl(outl 31 March 2020 £. 000 É. 000 forwèrd Incom Exp￿dit￿* GaiDlllossesl £. 000 General funds 21486 50.290 155.278) 19011 3,868 21.465 De5iWated funds Pengw (unds 13.5981 4.356 100,869 114.6201 1.032 1999 110,5891 Re5UKted futKIs 3,396 9.214 1878Tr 1&2241 3,508 Endowrn￿t funds 1&681 11681 16.472 Total Funds 129.054 59.504 1057 131,725

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 26. Analysis of Group Net Assets Between Funds 2021 Restrirted 1lesvjr￿Ied fwi& Pensw)n f￿ndS furlds funds Totsj lunds r 000 £. 000 Futtd Balan￿ at31 March Z021 Tangible fixed asts kntangibk fixed 14.150 12Q848 141.839 knvtstments 1613 1&937 31,SS0 Current assets 7Z9 11.56B 14.418 baknlities 120.550 (31,8611 Pen￿On sc 114.4081 114.403} I￿bIr1ty N4tAs5ets 14884 3.570 10&942 19.194 114,4081 142.182 Designated funds represent the net tx)ok value of Jewish Care's unie5tr<ted tangible and intangible11xed a55etS £127,492k and the ￿rClayS I￿llitIeS ol1£20.5501 amounts due in TrK)re th￿ one yearl Analysis of Group Net Assets Between Funds 2020 Endovxrnent fvrKt5 Oesign•tsd hds Genwal Pension lunds Total funds lunds £, 000 £. o Fund Balances at 31 Mar(h 2020 T3wible fixed assets 14286 11&638 133.779 lfjièryible fveo sseis Investments 1072 25.679 27.751 Cuirenta55ets 2.738 12.442 15.294 117.9321 115.6151 133.5471 fvaiThlity 0.5891 110.589) Totd NetAsse 16.472 101.548 22.5D6 1I9.SBg1 133,480 Designated funds represen¢ the net wdlue of Jewsh Care'5 uwestrited tangible and intsngible fixed assets £119.480k and the Barclays f&ililies ol1£17,932kl. 91

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 26. Analysis of Company Net Assets Between Fund5 2021 Pension fuThls funds funds Total fynds £. 000 £. DOO F￿d Balance5 at 31 Mar<h 2021 T￿gIble fixed assets 14.150 841 126.927 141,918 ryible fixed hVe5rn￿nts 1613 29.194 31.807 Current assets &6S8 11.447 tiaknlitie5 120.5501 110.8301 131.3801 Perww scheme lability Total NetAssets 114.4Q8) 114.4081 1&884 107.021 27.022 1144081 140,028 Designated funds represent the nei kM)ok value of Jewish Care's ￿r￿Str￿ted taryible and intangible lixed assets £127,571k and the Barclays facilities of {£20,SSOk}. Analysis of Company Net Assets Bebveen Funds 2020 Gerffil Pthsi¢n lunds fuTrts T￿al funds £. t#Jo rooo £, 000 Fund 8alaTrce5 at 31 March 2020 Tangl￿e fixed assets IntarKJible frxed 14285 117.950 n4 133.754 Investments 1072 15.927 28,008 Current assets 1703 A692 9,510 Lwlilities {17.9321 111,868) 129.8001 Pen￿on scheme {10,5891 (10.5891 abihty Total Net A55ets 14472 3.508 1W.869 21.465 110.589) 131,725 Designated funds repo*nt the net IKM)k value of Jewish Care's unTesiricted tangl￿e and intangible fixed ossets £118,792K investffÈnts of £9k and ihe Barclays lacilitses of1£17.932kl. 92

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 27. Notes lo the Ststement of Cash Flow Reconciliation of net income to net cash outllow from operatin9 activitie5 1021 2020 Net incomefor theyeor 4119 677 Adjustments for Depreciation and aMort￿t￿)n ctor9es Bad Debt Write Off 3,568 3,664 Assetvrrite off 5ZO Ptyfii on di%rA)sèl of fvoperty Giftol Prowty- In¥esvnent A55pI IDecreaseylrtuÈase ￿ cre&itorswilhih (￿e)Ol Adjustment for peTrsion f￿dIng Ilncreasevdecrease in thbttrIs & stock 11882> 14851 59 (41341 1.050 15241 16061 {1,925} Nèt di¥KJends interest and retu¢ns on Invest￿￿tts {964} {8271 Nrttash (usedl/provided by i>patin9 activities 17421 4136 Analysis of change5 in cash during the year £. 000 rwo At l April 6.l84 4,332 Net cash iriflow 825 1.952 At 31 Marth 7,109 &284 93

JEWISH CARE Notes to the Accounts for the year ended 31 Nlarch 2021 27. Notes to the Statement of Cash Flow (cont'd) Analysis of chan9e in net debt Al At 31 March 2021 l A￿11 2020 £ oc Ca5hflo £. rA)o Cash at barth and on hand 284 825 7.109 Bartlays k)atb 11&182) 16.10DI (24.282) (11.898) (5.2751 Analysis of chan9e in net dèbt (less than one year) CashfflLwII Transfer to At At 31 March 2021 l Awl 2020

1 year r LK)O £. ooo Cash at bankand on hand 6.284 825 7.109 5arclays ban (2501 {3.482) 13.732) 6.034 12.6571 3.377 Analysis of change in net debt (more than one year) Cashfh)wl Transferto At At 31 March l 2020 1 year 2021 ro £. 000 B)r(￿yS k>a {17.9321 {2.6181 (20,550 117.932) 116181 {20.550) AnalY￿S of cash and cash equivalents 2021 2020 £. 000 £'wo Cash in Ha￿1 7.109 5.831 Notiio depoyts (less than 3 ¥rt¥nths) 453 Total cash and rash equiv31•ts 7.109 &Z84

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 28. Pensions General Jewish Care has two pen￿on s(hetne% ihe first being the Group Personal PensK)n plan, a deFined contritMJtion scherne administered by Legal and General, with totsl cOntrib￿lOr6 lemployerand empbyeel of £2.1 m being paid in the yew ended 31 March 2021, 1201912(Tr. £L8ffl1. Group Per%Nwl Pen￿On plan lialM"lities at the 31 March 2021 were £67.07012o1912￿. £307.6991_ The secorMI ￿heme is ihe Jewishca￿ Pension st￿rr, a defined benefit scheme for the benefit ol the employees.. Ihe sdtne was dosed to new entrants on the 1 February 2006 and closed to fvture benelitaccwal asat the 31 March 201 l.The assetsof theschemeare/dministered by the Jewish Care Pen510n Scherre Trustees in a fund separate from that of Charrty. Alull ￿tUa￿alValUatIon wascarried out at 1 April 2019 by Barnet Waddingham. In relation to the defKit on the defined benefit per6ion scheme. an arrangeThent is in place forlewish Care and JCHA (Jewish Community Housing Ass(Kiation- a related entity) agreed by the Jewsh Care PertSK>n Trustees in relation to the ￿kuar1d1 assumptions and the recovery plan with relevani contribution arra[￿Je￿£￿t& A collateral sKurity arranger*nt llixed security on the Maurice and Viwenne Wohl Campus) a deed of priority arKI a rewsed investment straie9y have been agreed try￿41$h Care and the PensionTrustees This reducÉs the charity's exwjsure to any Poiential deterioration ol ihe lundiry wsitDn in the fvture. As part ol the Covid-19 financial mitigation, Jewish Care negotiated a 3-month suspension of defined benefit contributions and a150 3 reduction in those contriLwJtions on the rec(mmencement of paY￿￿￿ts in july 2020 until Marth 2022 in agreemenl with the directots of the Jewsh ca￿ Pension Tfusree. In agreetneni wth the Jewish Care Pension Trustees. the conthbutions to ihe scheme from Jewish Care were £819.000 per anrxjm from the 1 ju￿ 2020 to the 31 March 2022 and from the l April 2022 will increase to £1.691.(%KJ per annum_ The cash contribution m&ge by the employers over the financial year in re￿e(t of the scheme was £614.000 12019/2(k. £1,638.IM)01. The charge to the &counts under FRS102 was £524.CKK)12019120." £606,0(X)l. The contribution rate made ty the Company as a percentage ol pen￿O￿able salarywas4%1201912(k 4%). The principal actuarial assumptions used in the FRS102 calculations are as set out below- 2021 2020 rate Relail price index IRPII Inllation 155% p.a. 195% p.a. CoY6urner pl￿e ICPI) 31¢)% p.a. IS5% p.a. Pen￿On iKreases RPI rnax 5% 40% p-a. 185% p.& 2.15% Jx max 15% 115%p.°. 245% p.a. CPI max 3% P￿ and Post mortalityagwmptK)n' lthtsfS2NX4 CMI 2017 1125%1 11fft of S2NXA CMI 2017 11.25%1 TN free cash embersaTe assumed to ccm¢wie 25% ofthey pellsio Membor$ are èssumed to commute 25% of their Pert$￿0 as tax free (astrL 'see exiract tab￿ l)ebJw fr)r a male and lernale member at lifEexWaKies a9e45 and 65

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 28. Pension5 Icont'd) Life expectancy at agÈ 65 Mortality assurnption 31 March 2021 Yeors 31 March 2020 Y¢a¥s ma￿ ￿rrent￿ aged 45 Female currtoltyaged 45 231 23.7 22.0 2&2 Male currentty a9ed 65 25.9 22.4 Female cwrenttyaged 65 24.5 24.8 Amounts r￿0y￿•$ed in the Balance Sheet Value at 31 Math 2021 Value at 31 March 2020 £. 000 F*r volueof assets 55.611 54,027 Present value of fjun￿ obligatians (70.0191 1646161 (Deficit) (14.4081 (10.5891 Amounts recognwl in the Ststement of Financial Activities over the year 31 March 2021 ' oty) ai March 2020 £. 000 Administration costs 267 271 Intefest on liab￿rt 1,582 InterE5t in assets 11.239) 11.247) Past seMcec05t 12 Totsl 524 6Q6 R•.moaswements over the year 31 March 2021 31 March 2020 ' o IGaMIl on sthtyne assets in exce55 of iDtffe5t {2.9W)I 11.176} EyrierKe {ga￿lI￿s0n fkabiliiies {8701 635 IGainMoss from chw5 to é•Th>WdPh￿ a5SUmPtw)ns 15271 1.156 10$5Jlganl Irom rharw ￿ fiTrancial awmptKJrs 286 (3.6141 re-measvi•nents bJss119•n) 3.909 12,9991

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 28. Pensions Iconl'd) Reconciliation of assets and Defined Benefit Obligation The change in the a$5¢ts ov¢rth• piiod wa 31 Marth 2021 31 March 2020 £. 000 £. 000 Fa¥ vakne ol assets at the iwiMing ofthe 54.027 51138 Interest on assets 1.239 1.247 Employercontributi￿5 6J4 1.638 Benefits paid (l982) 12.1011 Adminstrai￿n(o$ts {2671 12711 Return on pL4n assets kn InterEsl 1980 1.176 Fair valvtof assets at the end of the period 55.611 54,027 Analy%5 of xheme assets 31 March 2021 £. 000 31 Mar£h 7020 Eqiitbes 15.846 11.387 Crerfii funds 25.037 25.402 a￿li1ydrIVCn Inves1n￿ (LDI 13.250 14.290 knuity pol 311 361 Cash and net ￿[rent a￿5 1,167 2.587 55.671 5402Y The chan9e in the liabiltties over Ihe period was= 31 March 2021 £. 000 31 March 2020 ' 000 OEfird Benefit Obligation ai the of the wiod 64.616 66.958 Past semce tost 12 lrteresi Cost 1.484 1.582 Benefit5 paKI (2,gB21 (11011 LYper￿n(e (gaiTr1￿055 on dclined b￿)efit obliga 1870) 635 Chènge5 to dettk)grarthic ￿s￿￿pt￿ns Oossugain 1527) 1.156 Chawes w fifjèncial asWmpl￿Ths ￿55/[gain) 8.286 DthtbÈd Benelri Obli9auon At the Èrtd of the period 70,019 64.616 97

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 29. Commitments under operaliThg leases Group - Payments The groups future n￿r￿M￿l operatiry kase payments are as folbw£ 2021 2020 E. 000 £. 000 Withirt t)nèyear Land & 8uilditWS Planl and Mèchitry B￿￿een Ofiear￿ fiveyws Land & &JilthrrfJ5 104 129 818 PL4nt and Machw 221 142 Over ftvè years LaDd and BuihJitt9S Plant arKJ Mathi 1702 2.907 Totals 4074 d.185 Company - Payments The compbrry's fvture minirnurn lease pay￿ areas follo%% 2021 2020 ' 000 £. o Wrthirt onÈyÈar Plant and Machirry 129 Brtween one al￿ fiveyears Pkint and Machinery 221 141 Tota15 350 256 30. Contingent Assets At 31 March 2021. Ihe Group had been notified ol their legal l￿tIden￿nI to ￿9aCleS but the anKxJnt 15 subject to finalisation. Amounts due will be recrMJnised in the accounts %4then the values are determiDed with reasonable certainty. It is irnpractical ro di¥lose these arr￿Unts due io Ihe nèftjre of legac￿$ and the inherent uncertainty of future events that determine t￿1( existence. 31. Capitsl Commitments In Juty 2017. Community Ttading knmiied entered into a ca￿tal commitmenl to develop the care campus. Sandringham at Stanrno￿. The unexpired atT￿nE of the capital commitment ai the 31 March 2021 is NIL with Projecr c<>mpletion in November 2020 {arT￿ullt ((￿nth￿ted at the 31 March 2020 £9.1ml. 98

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 32. Related Party Transartions In 2021 the followin9 transactions took place bett￿n the charity￿d its related parties.. Community Tradin9 Limited 15ubsidiaryl: The transfer under a qualifying payment of the traling profits of Community Tradir¥J knmited ICTLI in the amount of £￿9.387(2019/2O.. £&41.3931 to Jewish Care. At the 31 March 2021 there were amounts OV4ed by Community Trading Limited 01 £1,597,712 1201912fr. owed to £1.224.8821. JeKish Care h"nances the development acti￿lieS of Community Trnding ￿mited wa capttal (lonaiions and a cotnTrwcial 103n facility in its name. Monies advanced by Jewish Care to cfl to fund the construction xtNities in the year erxled 31 March 2021 We￿ £14.155.226 12019120 £6.123.3681 in tandem the capitali5ed value of work in PTO9Tess constnjction WO￿ is transferred to Jewish Care £14.054.02312019120 £6,151.9871 with E54S,113 eliminated on Cor￿lIdatIon. The £545,113 is owed to Community Trading Limited at the 31 Marth 202112019RO £3,627.1261. Joel Emanuel Trust (J￿) (Linked Charity)". Jewish Care operates Sidney Corob House on behalf of JEf. At 31 March 2021 ihere were amounts owed to JET of £6.82412019/20 owed toJEf £2gJ.6161. Jewish Careoperalessidnty Corob Houseandthe Wohl Court Retireffent Living scheme on beh811 ol the Joel Emanuel TrusL the nabjre of transfers to and from JET relate lo operational income recewed and charge5 incufTed byjwsh Care on behalf0fJ￿. Respective opeiational charge5 01 £1.683,862 12019120 £1.444,377), operdI￿nal income of £1.819,588 1201912G £1.459.3171 and £67.039 12019t20 £13,474) in balance sheet movements were transFerred io the JET entity for SKlney (￿0b in the year. Respectwe operational chatges of £207.3541201912(r. £205.4041 and operational incotne d £126,3261201912tr_ £145,430) were transferred to the JEr entity f￿ Wohb Court in the year ended 31 March 2020. JC Switzerland F￿ndation Icommon Tru5tee}: JC SwitzedarKI is an independent loundati04. At the 31 March 2021 iFre were anwjunts owed to Iwsh Care of £36,483 12019120 £36,483). Jewish Association for Mental Illness IJAMII ISubsidhiryl- The transfer of grant fvnding to the Jewish A550Cl3tion for Menial Illness in the amount of £779.028 12019120.. £765.2571. At the 31 March 2021 there was an afflount due to J￿sh Care of £49.29S from JAMI1201912fr. owed to Jewish Care £46,663). Charges of £49,295 have been thar9ed by Jewish Care to JAMI lor propety and IT costs in the year ended 31 March 2021 12019120 £47.9741. Jewish Care Staff Benevolent Associoknon IRelated Party) The Jewish ca￿ Staff Bencvolent Association is a separate Charity with registratioTr number 220470. Members ol the A5￿￿tion arejewish Care staff members. the aim of the Chatty isto 9rant relief and assistance to Jewish Care staff a5 IS the nature ol the reLHted party relationship. Loan5 are advanced ty an independent k)ans committee and repaid wa repayments mandate(I to 5alarie& The related party baLince with Jewish Care at the 31 March 2021 £419,49412019120..£356.9181, the balarice ol which relale5 to the u of Jewsh Care 35 the Conduil to make the loan advances to sièff. 99

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 32. Rel￿ed Party Transartions {cont'd) Two JAMI Trustees a￿ also Trustees of Ckoritable Trusts which l￿de donations to JAMI durir4J the year. Robert Shemtob is a Trust￿ of the K C Shasha Charitable Trusl am¢JJTht I￿￿Ved was £20.OLK)12019/20.. £IOS.(NX)l and Raymond Harris is a Trusiee ol d)e Atkn"n Foundabon. a￿thnt recewed was £20,1￿){207912tr. £SO,(KIO)- Steven Lewis fonner Trustee and now appotnted Pregdent of kn¥i%h Care is a Director ol Jewish Community Fr￿ndation. Jewsh Family se￿￿e& Stepney 8.nai B'rith Clubs and Se￿e￿t and The Friends ofthe LoFOon Jewish Hogpital. these a￿ all dtsrmanl subdiaries of Jewish Ca￿_ Steven Lewis is also a Trustee of the Jewish Le￿Ie(shJP Councli. an independent mefflbership organisatK)n ol which Jewish Care paid an annual membership fee of £27,578 lor the yea erded 31 March 2021 12019120. £28,5781. Adam Dawson, Twstee is also the Chalr and Trustee of the Jwsh As5LKiation for Mental Illne5& JAMI Isub5idiaryl. JAMI is in receipt ol a 9iant £779.028 from Jewish Care l( tFtyear ended 31 March 20211201912fr. £765,257). Graham Edward5, Trustee is a19) a tArertor of Castle Water ￿mIted. Jewish Care uses Castle Water as a supplier in the normal course ol business and paid £39.104 lor utilities in the nomal course ol business in the year ended 31 March 2021 12019/2Q_£93.7141. Harold Gitdemon. Trustee is also a Trustee and Chair of Camp Simcha. Camp Sirntha ￿ntS office space from Jewish Care. The rent received in the normal COUT5e of business was £45.409 in the year ended 31 March 2021 12019120 £45.4091. Matthew Weiner. Twstee is a150 a Director of the trading 9JbsOiary Community Trading L1rnit￿. MKhael 8rodtmaN Trustee is a150 a Director ol the tradiry subsidwy Cornniunty Trading Limited Key Management personnel also comprise the Boafd of Trustees. None ofthe Tnjstees rKewed any remuneratv)n orexpenses from theirwork associated wlth the Charity. DonationsreC￿Ved fr(Mn Trustees withoLrt restriction5 were É234k 12019120.. £356kl- 1CKI

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 33. Post Balance Sheet Events Property Disposals ItDn-adjusting events) Twts Fdanned property sales ￿7Ve compleied as at the date ol ￿(￿rtts ￿gni￿ Clore MarK)r. I6fv162 Great North Way, NW4 and RubEns House, 184 Ballards Land, N3. Business Combination Ayreement (non adjusiir4J event) On 19 April 2021 Sunridge Housing Association Limited became ￿ oljewish Care as a subsidiary under a bu51ness combillation agreement dated the 9April 2021, with the joinir¥J ollorce50f tx)th oryanisatons, the Sunridge Housing Association knmited %*ill have access to 9reater resources to prowde a higher level and wider 5pedrum of care now and in the fufure, than it would be remaining as a separate organisation. It will be strorEer atKI more financially 5UStainable. seC￿ring the home inro the futu￿. Svnridge Court. ts care horne within the entity VAII also have the opporiunity to offeT better career0ptK>￿ forcare ￿aff and Irnptlrt￿t1Y.Wlll also benefit from Jewish Care'5 marketiry team. strory gOverna￿t. and fuTrJraI￿ng expertise. The balance gheet value of the Sunridge Hou￿ng Association mited at 18 Apiil 2021 is £1.2m. 101

JEWISH CARE Notes to the Accounts for the year ended 31 March 2021 Consolidated Statement of Financial Activities for the year ended 31 March 2020 Notes Total Funds FuDds Funds £. ooo Income and Ithments from: Donatr)ns lewies Capit81 project donations 1Q036 1.189 17,225 &334 8.334 Charitable artNitie5 34.839 127 34.966 Otherttading ￿)l￿eS 70 In￿siMents 1.017 1.017 Disw5al of Properfy AZ1 423 51383 9.65ts 62.033 Experrfiture o Rai5ng fund% Fundratsry 3.624 3.6Z4 1YJ 190 charitsb￿ attpiities 55.571 161 57.022 Othet exPe￿I￿ure Total 520 59.9)5 61,356 Net110551 IY491 Net (xpenditUTell 1&4231 &360 12721 Transfey l)•ween funds 23 &224 18.2241 Actuarial gain on Oelined benefit pen￿tsn s(Fr￿S Net movement ID funds 136 12091 1.7Z7 RecorKiliatioD of fi￿d5-. Toial funds brought fDtW¥fd 110.665 3.407 16.681 130.753 Total lund5 wried fon¥ard 113.465 3.543 16.472 133,480 102