JEWISH CARE
A charitable company limited by guarantee
Tru5tee5' Report and Account5
For the year ended 31 March 2021

JEWISH CARE
CONTENTS
Charity infomiation
2. Trustees. Annual Report & Strategic Report
345
3. Statement of Trustees. ResFionsibilities
46-47
4. Indèpendent Auditr)r's Report
48-52
5. Consolidated Statement of Financial Activities
53
6. Consolidated Summary Income and Expenditure
54
7. Balance Sheet5
55
8. Consolidated Cashflow Statement
56
Notes ¢0 the Consolidated Accounts
57-102

JEWISH CARE
1. CHARITY INFORMATION
Bankers
Barclays Commercial Bank
Level 28, 1 Chuichill Place
London E14 SHP
Investment Advisows
Quilter Chevioi Limited
One Kingsway
LotKlon WC2B 6AN
VÈrit3s Investment Management LLP
Rivwside House
2A Southwark Bridge Road
London SE1 9HA
Auditors
External
RSM UKAudit LLP
25 Farringdon Street
London EC4A 4AB
Auditors
Internal
Haysmacintyre LLP
10 Queen Street Place
London EC4R IAG
Solicitors
BDB Pittnans LLP
One Bartholomew Close
London ECI A 78L
Solicitors
Stephenson Harwood LLP
1 Finsbury Circus
London EC2M 75H

JEWISH CARE
1. CHARITY INFORMATION (cont'dl
Pension Advisors
Barnett Waddingham LLP
Decimal Place
Chiltern Avenue
Amersham HP6 5FG
Principal OffKe & Registered Address
Amélie House
Maurice ond Vivienne Wohl Camp
221 Golders Green Road
London NWI 19DQ
Charity Registration Number
802559
Company Registration Number
02447900
Website
. ewishcare.o

JEWISH CARE
2. TRUSTEES. ANNVAL REPORT
The Trustees have pleasure in submitting theii Repcyt incorFK)Fating strategK report and audited financial
staiements for the year ended 31 March 2021.
CHAIRMAN'S OVERVIEW FOR 2020121
2020 marked my first year as Chair of Jewish Care. which has been an incredrlle honour and wvilege for me
having been lormedy involved as a Trustee and Treasurer. I took over the role of Chair from Steven Lewis in
September 2020. Steven has had a remathaNe life ￿th Jwsh Care.. he first jOi￿d Board 30 years a90 and
after servir¥J a5 Wice-chair. chaired je5￿￿ Care for 9years and will contiryJe to seNe the or9ansation as President
with Lord Le￿ tsknrMJ up the ro￿ of Life pr￿dent the ￿ganISation a￿1 l are so grateful for their continued
5upporL
This year brou9ht some otherchan9es to our Board ol Trustees. After yearsof dedicated service as Trustees,
Lord lan Livingston, Dr Dean Noimark and Stuart Roden stepped as Trustees of Jwish Care. We are
incredibly grateful for the contributions they have tnade to Je¥¥ish ca￿ as T￿SteeS and continue tg make on the
various expert comrnittees they remain part of. Current Trustee, Gayle Klein will also now serve a5 Jewish Cares
joint Vice Chair alongside Amdd Wagner OBE. and Leah Hurst joins ourrrustee Board.
Despite 2020 being incredibty thallenging wtih ihe impart of the pèThkrric h￿"Trg swilt and har¢J hitbng. the
flexibility arKJ the detemiination ol the Jewish Cafe team. alorrtJ with clear plans meant we continued to do what
we have always done.. care lor the most WIr￿ra￿e members ol cAJr cow#munity in our ca￿ Homes and support
those living in our Retirement LiwThJ schemes ènd their own homes to lead happy and fvlfilling lives We have had
to develop new ways ol reachin9 people in the community, arm4 as we knk ahead into what we suspect will be a
changed "normality" , the types ol semces we provh4e will continue lo broaden and change to reflecl the needs
of our communsty. FiThancially whilst we Idt the s19n1￿ant iMp￿tOf the pandetnicon oc£upancy across our homes
and having to stop all our In-person lundraisir¥J event& fortunatety end tlE year in a strong financial position
thanks to the kindness and generO￿ty of ovr community.
I want to extend my huge ihank# to out incredible talented and dedKated BoaTd of Tru5tee5 WIK) h3ve supported
and dedicated èn enormous arnounl ol time lo the organi5ation. We are equally fortunate to WQTk with a highly
effective and dedicated senior executive team led by Danid car￿ne1-￿￿ TtE partnership betW￿n Jewish
Care. s lay and exeiutNe leadership has been key to OUT 5ucce55 and reylience as an organisation. I want to also
y a huge than you to everyone who has sUPWrted u5 this yeai arKI continue5 to do $0 in this challenging year
ahead.
Despite the rnany challenges that lie ahea¢J in the new finarKial year. we hwethe ￿source& expertise, knowledge.
governance. and skills to both surmount them and coryE out Stroryer.
Jonathan Zenios Chairman

JEWISH CARE
2. TRUSTEES. ANNUAL REPORT
CHIEF EXECUTIVE'S OVERVIEW FOR 2020121
Cher the lasi year, Jewish Care ha5 overseen some incredibty compkn C￿1nge$ and experienced significant
challenges in the lace ol 8 9lob31 pandemic that had an enormous impact on our stafl. volunteers, and client5,
many ol are some of the nN)st vulnerable people in a￿1 rety on us For theircare and supprt.
You can reèd more about the decisions we trx)k early on in the paTMle¥nK to protect and keep safe those in our
care in the Covid-19 5ectiotT of thi5 re￿rl
One ol the biggest challenges we laced was losirvj members of the Jewish Care family. Despite all ol our efforts.
sadty, 75 residents ac¥oss our 10 care homes passed away either testing p)sitive for or showing symptorns of.
Covid-19. Many ol these residents had underlyirKJ hea1ih Issues or *ere already recewing end ol life care.
Unfortunately, we also kFSt a member of staff to Cowd-19. al0￿j with soft￿ dear members of our comrnunity
centre5. 5UPPOrters and dedKated lay leaders irKluding our former chèirmaTh Mich￿1 Goldtneier. We 5harÈ the
grief of eath residenL tnember. supporter. aTrd staff passing with the¥ families arxl hold them fondty in our
rne￿ory.
In Au9usI 2020, we took the difficult deci￿on to ck)se our Clore Manor horne in HÈndon. The occupancy ol
all Jewish Care's homes was challenged signiftantly by the Covid-19 pandemic and cxjr inability to accept any
admissions into any of our homes for a 12-week period. This placed significant financrdl p￿sSure on Jewsh Care's
resources, and li meant we had to consolidate (Mjr existir¥J portfolio of hyne5 WTr￿[e we could. in the interests of
our financial sustainabiliiy whilst continuing to ddiver high qualty 5erwies for our residents.we had explored
Many other optK>ns to give Cloie Manor. an ageing home. the extenswe refurbishment needed for il to be arh
environment that rrEets the need5 of todWs residents ¥wth complex care need5. However. to do this Thould h￿e
quired highly ygnificant investment in an eXtr￿ty challorMJing time. We are pleased thai ￿$￿Jents are
settled in new homes. and many have chosen to sw witkun Je￿ISh Car&
Things be9an to I￿k bri9hter when the surnmer arrived. and we *rre Ilv'lled to be able to I￿llitate a number of
speaal ￿UnionS between relatives and re9den￿ who had not been able to see exh othw tn-person for months.
These visits were 50 iryTPX)rtant. not just for relativex but lor the wellix"n9 and mental health ol our ￿s￿lent$,
including those who had made a full recovery frorn Covid-19.
We continued to facilitat¢ V151ts in line wilh Gobtrnrnent guidar*e throughout the winter mnths wa visitin9 pods
and via designated visiior> In addiuon to this the large investment in te(h￿￿9Y thai we made earlier in theyear
allowed us to continue to also faolirate as marty video calls between re￿dentS and rei3tive5 as pos&ble.
In October 2020, amidst the ory01￿ risk as￿lale￿ with ihe rising cases ol Covid-19, there was no immediate
p0s￿bility of going back into ouriomtnunity ￿rttres. day Cent￿$.(0nfi￿l@ centres and centre5 for people living
with dementia. This forc￿ us lo reassess and accelefate our strategic ￿￿leW ￿ make sure our community services
are viable. sustainable. and relevant to the communities we serve now at¥J into the fLrtyr
Given the situation. we decided how we could best serve oui rneTnbeTS ty Investi￿ in and fvrther enhancing the
outreach programme that we had develO￿d.ThlS involved a reOryanI￿th"tsn of our centre5to centralise and build
on the success of our outreach Services.

JEWISH CARE
TRUSTEES, ANNUAL REPORT
CHIEF EXECUTIVE'S OVERVIEW FOR 2020121 Icont'd)
Regretfully, It meant that we were sitnpty unable to sitstain the fvll complernentof the cent￿, staff that were
needed to run the serwces when we could meet all our mernber5 in ptrsoo and we unfortun6tely hod to say
goodbye to a number of staff that wt>rked in wr cor¥wnunity ¢enlQS.
In spite of the many chèllÈnges that our FN)mes and services faced. this dk4 notstop the great work which happens
across the organisation. To name just a few examples of this Sdi9 Cwrt wès assessed by the Association of
Retirernent Community Operators and judged once again io be ai approved provider. Our Supportive
Cornmunities Tea Parties, volunteers We￿ ￿09n[sed by the london Botough of Redbrdge with the 2020
Mayor. s community award. Our plans to open and fill <)ur [￿St Retirement ￿VIng scheme, Pears Court at
SandringhaTD are moving forward. We Ikive a150 celebrated bIrt￿ayS. Jewish festivals. remarkable lundrai￿n9
challenges. residents returning to ￿Me$ aftef ￿¢0¥eAThJ from Cowd-19. and tTK)￿. We were also delight&1 to
welcorne SunrKlge Couri care home into out portfoJKP ol care h)mes on ￿ri1 1* 2021.
As we refl￿t on some of the rn0￿ wsilive aspects ofr the year. wè arè regulaty reminded of the truly special
community that exists within Jewish Care and are so thanktul to tlY)se wh) rnake It possible. This wa5 exemplified
ty the commitment of our new volunteers. When k*kdown began. Jemsh Care put out a call for volunteers to
help support our staff in what we knew ¥¥ould be a thalleThJity time. Within è weel over 600 Trew volunteer5 k￿d
signed up to help with the huge effort to SUPPLYt older. vulnerable members in the local community. The
Redbridge Jewish Corntwnity Centre packed and delive￿ (Ner meab duriry the m(￿th of Awil al0￿.
Together with Staff, these volunteer5 made sure thai hot. Kosher mÈals %Yere delNered across London to those in
need. By early NovemLEr. we had delivered over 33,(KM) Meals on Whe￿$ to those who needed theffl and we
making over 600 ca115 a week to the rrM)st vulnerable isolated members ol our comrnunity. By the end of the
year. we had delivered over 50,lJJJ Meals on Wheeb and made over SO,¢XM) befriending olls. We woukj also like
to acknowledge the great support ol our donor5 in these difficult tirr*>
The development and roll-out of a vaccir* vias a true light at the end ola tunnd in 2020, a5 we encouraged and
continue io encourage our staff. iesidents arml membe¥s to re￿1ve theirvac(ination as soon as possible.
As the financial year closes. we (an See theTe are posit4ve developmentsahea4. as we look to plan to resume in-
person activity Safety when Govemtneni guidance allows lor il and plansare underway to all¢)w more M910rs and
volunteers back into our care home& We will, eventually. once again. be able to Tneet in person and hold events
a9ain.
We know Ihatwe would not be able to do the work that we dowithout thegenerous suppyt ol our Board, donors
and volunteers. and we are incredibly grateful lor the contributions thai have been made to enyjre are able to
feach our members and property protect our reshlents and terkynts duriry an Incredib￿ challenging year.
Daniel Carmel-Brown. Chief Executive Officer

JEWISH CARE
TRusfEES' ANNUAL REPORT
2a.
WHAT WE DO
Jewish Care 15 the largest health al￿ social care charty sewng the UK Jewsh community in London and the South-
East. Together with our l.(W staff members our 3.500 Voluntee￿ and our dedicated TnJstee5 and13y leaders lending
their time and expertise, we run 10 care homes 3 Retirernent LAiing Scheme& 10 Community Centres, 3 Derr*ntia Day
Centres and mary SUPFM)rt seNces 9roups Whic￿ touch lives of cv4er 10.cw people every week.
IMPACTOF COVID-19 ON WHAT WE DO
When the pandemic took hdd in MaTth 2020. Jewish CaTe looka number of stepsto ￿1P ptevernt thÈ Spfead ol Covid-
19 across all of our ￿sOUrCeS including.. the intrtyJuctKFn of a xreening pwKes5 uw)n entry to any resource,- sell-
isolation measureswhere appropriat¢ inueased deep cleaniry and use0ladij￿oTr31 sanitisation and specialist cleaning
products." only allowing to oui care homes in visitsThJ pods or frorn deygnated visitors, and following all
Governmènt 9uid3nte on social distsncirvJ measures in Retirernent Liwiry f&ilities. Jewish Care also invested in
ar￿ procured over two million pieces of PPE, followiry the bck down of our ￿Me5 a week eadier than the
Governmenr's advice. Our annual fundrai5in9 dinner was orKdled but oui donors raified to suppcrt the 019anisation
arKI in addition, supported the emergency appeal with fund5 raised Ma the Jehish Homes Emergency Appeal IIHEAI to
support the additional linanoal strains of the organi5ation during this difficdl wi￿. f￿)Vernment infection control
funding and rapid test fundiry received wa5 Utilised in full to cover the additional cost5 of staffing and respectNe
echani5m5 arKJ measures to manage infectNJn control in all of our care and cornmunity setting& Government
Coronavirus Job Retention Scheme iaRSI incomÈ was also received as stafl were furlou9hed with the closure ol gur
Day and Cornmunsty Centres.
t￿ring the pandemic, our fronttine staff sho*Ed irKredible commilment onddedKation to the safety protection
ofcxJr ￿￿￿ents. Ourstaff homes took, and continue to take ￿easU￿S. 31ory ￿th follcwing Govemment guidance,
to ensure ￿SIdentS are proiecied and kept safe. Additional pressure was also pLKed on staff when volunteers who
would usually hdp vnth activities and cosmetic treatment5 ￿Te unable to entw the c¥e hornes during national
lockdovm5.
W& implemented regular staff and re￿dent testing a5 soon a5 thi5 became available. All Visito￿ ale required to take a
Lateral Flow Test before entering any ol our building> Betr*en April Juty 2020. j￿ish Care seni weewy
communications ro all relatives of residents in our IK)rne& The* bEcame fOrtr￿ght￿ in August 2020. as the situation in
our Ca￿ homes stabilised and are now sent Month￿ lfrotn March 2021K Theletters keep relatNes well infomied ènd
updated aly)ui Covid-19 ￿1$, deaths. measure& and chaThJe5 in their loved one, s h¢¥ne.
At the time of writiry this document all ol our ￿dentS have been olfued their Second voccination. with nearly
all haviry IL except a small mitK)rity who Iwve declined for personal or health reason5. We aCt￿elY encourage our staff
to take up the vaccine and laurKhd an internal campaign to d7spel any niyths they have encountered. This
included an open seminar wilh rned￿31 experts. which was also iepeated lor fdatives of (Are home residents.
Following the closure ol ourcommunity centre5 aTKI ￿asing in-person activity forour members in March 2020. Jewish
Care increased the provi$￿Th of Meals on Wheels. telephone befriendiThJ ard ¥irtual a￿j online activity for those who
were i9)lafed. unable to access services or lonety during the pandemic_
Between March 2020 and March 2021, we ddivered over 50.CKKI Meals on WEe15 and made over 50.(KX) befriendirjg
calls. Much of this was helt*d by the new v(Aunteers wh) signed up lo Jewish Care at the beginning ol the
pandemic to oller their assistancevlith deliveriesand calls. We a￿ incrediblygrdteltsl toour newand existing volunteers
lor the support they have given us in deliverin9 thÈse semces.

JEWISH CARE
TRUSTEES. ANNUAL REPORT
2a.
WHAT WE DO Icont'd)
IMPACT OF COVID-19 ON WHAT WE DO Icont'dl
Volunteers who had prewousty helped in our care homes and Retirement Ltwry s(hernes We￿ no longer able to w to
these buildings to cary out iheir regular auimties during the parnlemic but continued to do as much as possible for
us online, lendtn9 their time aSsista￿e via video calls livestreams virtuJ prowaffltnes arKJ entertainmenL
Volunteers also helF￿d vs to ensure ihat we could r*owde fty our residents and community centre Tnetnbers durirMJ
J¢wish festivals This Included recording sed¢rs for Passover lor others to stream online in their homes in place of in-
person seders and sewices, delivering honey ￿ke over R05h Hashanah. d￿se(ake on Shavuot and other festival
themed treat& recording various talks. p¥ayer& and live 5treaffling 5eNces and m￿h more. We worked to enSUTe that
festivals were still celebrated as tvwch as w)ssible. in the knowledge that these are often times spent with family and
community-
We have ￿SUrned in"persotl activity at (MJr community Cent￿ f(KusiThJ on wr stfategK objective of actiwty around
our State-of-the-art care campuses or hub&
Contingency and re5pxJn5e were still a￿ in plxe for all scenarios which may (xcur a5 a Te5uIt of Covid-19
irnpactiry the UK more widety. Jewish Care continues to regularty review the 51tuall￿, along with our measures and
plans and shao these very openly tranSpa￿ntlY on wr website. as thin95 change.
Our care and support services includè the followin9 setvices=
Care homes- all of our 10 care homes are committed to enable ￿SIdents to ￿(e￿e high quality ￿SidentIal, nursing
and dementia CO￿ in an environment ihat promotes meaningful live& ￿e￿rOniC care platts support e4idence-ba5ed
care 2nd treatment. while providing an educational fU￿tion for staff with acti¥* input lo policEs and P￿cedureS. Our
Care homes are regulated and inspetted by the Care Qualty Commission IC(Kl and we aim to provide the very bost
standards of care. We also offer a unique of (a￿￿h1￿ reftects tradittsons beliefs and (ulture shared by Jewish
peopl¢Our staff a￿ trained to unders￿nd thejewish culture and help reSIde￿S toob5erve arKI celebrate Shabbat and
the Jewish fe5tivils in a comfortable"heimische" a¢mosphere. The Jwsh woy of Ille Is celebrated In all of our hornes.
which have ongoing relationships with the community. We are opon to safe alnmssions following strict Public Health
England guidelines and measures across our care homes.
Retirement knviry- Our third retbrernent Iiwng scheme. Pears CourL open from April 2021, is part of our strategy to
conrinue to mtet the community's aspirarions and requiremen￿ Tenants bene￿ frotn having acces5 to communal
f3cilities I￿ludIng lounges. a kosher rest3urant/catering facility. a FK)btrty rwm as well as a courtyard garden and
excellent access to local shops and laolitie> Tenants also have access to care SeTh￿es deperMlir¥J on the cale needs of
individuals aThJ are adjusted as caie needs change.
Community 5UPPOrt and sorial work sÈrvices - we hove INe specialist teans *tho can guide. support, advise and
advoca¢e in the areas of ageing and detrentrd. disability and welfare rights fawily (arer% IN)locaust survivorA refu9ees.
and palliative care. Our tearns work closely tO9Èrher wth community net*Y)rks. with GPS, synagojues volunlary
gencies, and other organisations including the NHS. local authorifies and oiher care servKe providers to delNer the
best p0s￿ble outcomes lor our clients.

JEWISH CARE
TRUSTEES. ANNUAL REPORT
WHAT WE DO Icont'rf)
Our care and support services include the fotlowing serrfices Icont'd):
Community and day centres- ChJr community centres are places where ￿￿pIt cèn stay actNe, develop new skills.
stay in touch with old friendsand make newones. We tryto caterforall intere51S. byoflering a wide Variety of enjoyable
ctivities lor all ages. induding exeriise. discu5SK)ns. cornputer lessons. s(Kial events supp)rt groups and more. ol
our centres celebrate the Jewish festwals and stay in touch with their communities ty P￿(Ipating in activities ￿th
local synagogue5 and schtM)l&
As described above we had to close our centres dvring the pandemK Htr￿e￿r are restructurirrtJ and
reopening centres duriThJ the summer and autumn 012021 to progress our Iw-term strategic wsion of creatiry state-
ol-the-art care campuses and hubs for the cofflmunity. Our community {￿treS Cent￿ f(x people living with
dementia will soon operate from spaces within our Maurice and Wivienne Wohl Carnpus. The Betty and Asher Loftus
Campus and our new Sandringham development. We are progressi￿ plans tooperateourserrices in East London and
Essex from a new hub on the e￿5t1[￿ RedbridgeJew5h Comtnunity Centre Site. a[￿ we a￿ ctsrrenty in the procegg of
obtaining planniThJ permissior
Althou9h our non-residential bJildings. in(luding community cenlres. were Ik)sed durirKJ the Covk4-19 pandemic, we
continued ro provide a number of key services to meet tl* needs of our communty. E￿iding Meals on Wheels every
week, a programme ol virtual talks digital entertèinmenL onlir*activitie& and telephone befriending 5eNices. Between
April 2020 and March 2021, we delivered over SO.Cm Meals on Wheels rnade fflore t￿n 50.1XX) befriending calls.
which were all support by our dedicated voluntee
Jewish Care Dirert IHelpline}- is a confidential first port ol t311 inf0M￿tion and ad￿ce helpline offering a551Stance,
th a wide range of health and Social Ca￿ querie& Our tsained adwsers are friendly. knowlodgeable, and helpful and
can provide details of all of Jewish Care's community SUPWrt services in a sensitive and compassionate manner. I
these unprecedented times wr telephone lines are available to suprNM adults and carers who are considered
extrernety vulnerable to Cowd-19. with an online and local resource libtary Wdilable for inlomiation and advice from
other or9anisatTons. Last yeai. the Helpline had over 21.(W ewuirie*
Mental Health and wellbeiwwj - The Jewish Association for Menlal Illness (JAMII and Jewish Care deliver a single
integrated mental health setwce for the Jwsh Ctynmunity. The setwices pr(wided offer ￿PPOrL adwce, and care to
people wirh mental health needs, their fatnilies and bved ones. highly experienced and skilled teams provide
irKlividual support to clients Using therapeutiQ social. and cultural ￿￿vities. enabling people to maintain their
independence and enhance their wellbeing.
Dementia care- our person-centred Care enc¢)urages individua15 10 refflain <tive arKI helps Peop￿ to maintain their
dignity and Quality ol Iile. We also have a 5peci3li5t dernentia development team to train and supportour staff working
in dementia care throLS9hout the organisation. Our Sin9in9 for Memcry and Memory Way Café groups conlinue to
eet regulady online land where PK555l￿e. in peTsonl each week

JEWISH CARE
TRUSTEES. ANNUAL REPORT
WHAT WE DO Icont'd)
Our care and support services include the following services (cont'dl:
Home care artd Live in Care IEast London) - sometimes wr clients need support lo retnain lrying independentty in
their own homes. This may mean prOv￿lThg someone ￿ do ihe shoppiNJ. monitor a client's medication. help with
personal hygiene. or provKJe hotne care as5isiance as often as thi£e tirnes a (Lty. everyday or on a
in ba￿&
Other Services
Support groups and soaal dubs - we facilitste over 40 diflerent group5 that offer suppo¢ erKouragement, aTrd
advice to all those who atterKI. These groups offer support in such areas as ￿ld￿tIon. bereavement iarÉrs, Memory
way cafés, living wth dementia and divorce. Other social groups promote social events to increase confidence, enharKe
wellbeing and suprort Ihose bwth mental health needs su(h as the Aciive Lrfe ￿pper dub, Sunday socials and the
Thursday kKial Club and Sali Beel Bar.
Holocaust Survivorand Refugee Ser¥ices-wealso oflera unique range of therapEutiC seTwce5forlx>locaust suNivors
and refugees. tailored to meet their ycific needs. Staff in ihe Shalva¢a centre offer wactital 3nd ertM)tional support
related to past trauma and current dith'culDes.
Disability services
we offer spKialist services for people with disabiliti4 prfxnotiThJ independence. choice and
providin9 SUPPOrt and enabli￿ devek)pmenL
Farnily carers SUPPOrt- our Servi￿5 for Fami￿ ￿rerS pi(Mde vital inforniatK)n, ￿presentatIon to help
people tnana9e their iaring role. We aim to offer indiwdual supwft and advKe atr%)ut coping strategie5 and specialist
support group& Our Social W<xk and Cornmunity Supp)rt Team supported (Ner 2000 people over the last year.
ROLE OF VOLUNTEERS
Prior to the pandemic our volunteer5 have been Ir[TP￿t3nt to the styvice we deliver in Care Homes and cribcal to the
services we deliver in Comfflunity at)d Day Centres. As a result of Covid-19. we had to slop voSunteers coming into our
Care Homes and as explained above, we had to shut our Cotnmunity and DayCentEs. Howevervoluntetrs were critical
to our Covid-19 rewnse and aswe explained above. 6(KJvolunseers worked alongside staff to delNer mealson wheels
and make befriending calls.
All our Trustees and Lay Leaders a￿ also volunteers and section 2c explains their role and how 5ignih.cant they are to
Jewish Care.

JEWISH CARE
OVR VISION. PURPOSE. VALUES AND STRATEGY
OUrVi￿On
For Jewish Care to be the care and rx>mmunity servKes provider of ch)ice ftyolder people in the Jewish community
and to support family members every step ol the w3y_
Our Purpose
To deliver excellent care and comfflunity support seNices to the community that are knish at heart, either directty or
vNth others.
Jewish Care is an organisation where Jewish culture and values are shared celebrated throu9hout our work. The
Jewish values of care and respect lor others run through all we do_ We will bedistingUi5hed by the jewishness of the
services we offer, and people will cknse tss because of this
Our Values
Our values are central to the way we worl They are what make us distsnctiveand drNe how we act as individuals and
s an organisatK)n. Thvy shape our culture. They ar¥.
Excellence
Innovation
Compassion
Indusiveness
Integrity
Our Strategy
Our strategic plan lor 2020-25 is available to view at www.jewishcareorglslQte9y. Our slraiegy sets out an ambitious
plan in a world ol increasing than9e. cornplèxity. challen9es and Ch0￿e_ We will n2ed ro be agile 8nd responsive and
also ensure the organisatN)n's svstainability lor gerErations to cotne. strategic vision f￿eS the following
challenges.. the changing need for care. ihe changing natu￿ of Jewishness. tkwdening (are fur￿1n9 gap, the growth
ol regulation and the changing economic landscape. We will have io make iough dk)ices internally and constantly
challenge ourselves in order to ensure that the care we provide. the people who provide it and the systems that support
it are the most efficient and the rn0￿ effective every day, in every lnier￿10￿ The fviure of Jewish Care will be
characterised by Outs￿r￿1￿9 en9agemeni excellent experienc¢ darity ol purpose. agilily. effKiency and the strength
ol our values.
Our strategy sets out the seven priorities we want to athieve ￿[055 the ￿ganiSat￿n from 2020-25. how we are
appro￿hIng them and some of the ways with whid) we will measure SUCC￿ The seven priorities are as follows and
are Unde￿I￿ned by partnership5 as everything we do require5 the coming together ol our workfo￿. our army of
volunteers, our donors and the community at large.
Jewish Care will be distinctively J￿￿lsh airn is that the Jewishness ol the experience we offer Is clear, distinct
and meets the needs and expectations of tlE Community we serve. We want peoFAe to experience the Jewish values of
kindne5S, gNing and welcoming in every interaction with us.
Jewish Care will be reco9ni5ed for quality and innovation - our aim ￿ to be the s(Kial care provder ol choice for
older people in the Jewish community, vniversally r￿09￿15ed for the quality of 0￿S￿Ice& Jewish Care should always
deliver quality. best practice and achieve full compliance wilh all legal and re9ul310ry requ1￿ment
10

JEWISH CARE
2b.
OUR VISION, PURPOSE. VALUES AND STRATEGY (cont'dl
Our Strategy Icont'd)
Jewish Care will be integrated in our community- our airn is thal the Jewish cotnmunity and Jewish Care will remain
tral to each other. Jewsh Care will devek)pwith the members of theiorntTwnitywe servÈ, aswe navigate a changing
wodd of care and evolve to provide the care that is needed and w)th tO9ether wilh our communities to Shape the
future of care and sustain our ability to meet their changing expectations ￿ ¢wl& We will engage effectively with
supporters, volunteers. leader& partners a￿j clients to respond to their needs and provide them with first-class care
and services.
Jewish Care will be the customer'5 choice- wr aim is to develop stsff and volunte￿$, our insights. our 5yStetn5 and
our tools. so that we bec(Kne the swal CaTe PTowider of clKiice to the Jthshiommur*ty. We should be known for
the speed and excellence of our seThice.
Jewish Care will be an employer of cFLoice- otEr aim is to be the employsof choice for talented people who share
our values and have the skills we need to delNer ￿r ambilion>
je￿$h Care vrfill be the champion of volunteerin9- aim is to e￿a￿e to a fi'rst clo$5 experience as
volunteers. tNaking Ihe most of these skilL% and the impact make on th@cO￿thun11ieS we serve.
Jewrish Care ￿11 be a continued leader for the £ommunty for generations to come- our airn is to ensure that the
governance. leadership. financial. health. resources a[￿ repulation of the organisation continue to be robust, well
managed and allow us to seNe the community lor genÈrarK)n
Ooer the last couple ofyeaT5 we have been improwng our Mea5ure5 of Sutce5s. Not all of the prioritieswere rneasured
in FY2021 but those that were measured have been incorporated intothe Aiffl5. khievement and Perfornpnce section
ol this report.
Strategic Priority
Distinrtwety Jewish
Recognised for quality and
irinovation
Customerf s choice
Measure of Success
CQC ratings
Health and Safety rabngs
Mandatory trainin9 com*tion
Occupancy
Number ol community arKI day centre membe
Compliments and compl￿ntS
Number of volunteers (front line 3nd TnJsree5/ lay leaders)
Amount of fund5 lased
Integrated in our community
Champion of volunteering
Employer of choice
Continued leader for genera￿nS to
co
Staff tumover
Occupary
Prop(vtion of 5elf-fvnders
Staff to resident ratios
Amount of lunds Tri5ed lalso above)
Financial performancevs bu(¥et
Inve5tsneni perf¢ymaTKev5 tatijet
11

JEWISH CARE
STRUCTURE. GOVERNANCE AND MANAGEMENT
Our Constitution
Jewish Care Is a registered Charity Ire9 I￿. 8025591 and a Charitsble Compary lirnited by guarantÈe and not having a
share capital Ir￿ no. 024479WI. Jewsh Care was registered as a Chartty in M)vember 1989. thtsugh the predecessor
organisations to jewish Care have been prowdiw (are and support for ihe community ￿nce the 18505. li is governed
by its Memorandum and Articles ol AssLKiation, as arnended in June 2017.
Sub5idiarie5 & Linked C￿rIt*S
At the year end. Jewish Care operated four subsidiarie5 and 20 linked CharitEs (all subsidiaries are consolidated into
the group accounts and all linked charitie5 are incorporated into the Jehvi5h Care accounts). 01 the three larger
subsidiaries and linked Chantieg. Community TradirKJ Litnited is a trading subgdiary wlKJIty owned by Jewish Care, the
joel Emanuel Trust is a registered social ￿ndlOrd wholty owned by Jewish ca￿ Oinked Charity) and the jewish
Association lor Mentsl Illness IJAMII is a Charity OF whith JeTrMsh Care is the sde company law rtErnber (see note 3 for
a surnmary ol the audited financial numbers for the yeai erided 31 March 20211. The thr￿ undertakings, as detailed
below, r￿mInate their own Board of Dire(tors. Managert*nt C(Mnmittee Board of Trustees ￿speCtivelY. Jewish
Care Pension Trustees Limited is also a dorrnant SUb￿diary Iby virtue of the ab5eno ol rtnancial transactions) of Jewish
Care but it 15 active in it5 ro￿ as Trustee to ihe ￿nSIOn SChew￿S opefated tyJew5h Care. The other 20 are tru5t5 and
linked Charities (see note 151 and are consolidated on the basis ol comfflon managemeni and control,. work 15
continuing with the Charity C(Nnmission io ratKTrnalise these trusts. Jewish ￿￿ 150 has close working relat￿)nshiPS
and partrEership5 V4ith other knish charitie> sharing krm)l￿edge and SUp￿rt to actively enha￿e each ol their
respective objective
Community Tradin9 Limited ICTLI
CornmunltyTr￿lng Ltd ICTLI Icompanyregistration nutnbeT024493621 was incorwated in 1989. The prinopal actimty
of CTL is rhe provision ol services to. and in £onnertion with Jwsh Care. maprity ol activty during 2020121 was
the devebpment of the Sandringham site at Slanmore. In other years cfL has also been rewnsible lor fundoising
dinners and events in aid of Je*ish Care. s work but these events We￿ Su$r￿ded as a result of Covid 19 during the
2020121 year. CTL makes a qualifying ptyrrEnt. as a donation, lo Jw5h Care under a lom731 deed ol covenant.
Joel Emanuel TNst (JET)
Joel Emanuel Trust VEn 15 a linkeij Charity and re9iStered sooal Landlord. whose obpclNe5 a￿ the provision ol housing
for p(K>r persons ol the Jewish faith. Jgt operates &dney Corob House, a mental health residential homè for those over
50, olferirig resident5 different levels of Ca￿ to svtt their individual needs. Jtt akn holds an interest in Wohl Court
which is a Retirement Lmng untt. The overnll affairs of the JET We￿ rnanaged and controlled by the corporate trustee
(Jewish Carel through the operation ol the INlependent Liwng Commrtlee IILQ inc(*porating the JET Mana9ernent
Commiltee. until March 2021. The ILC also 0￿rsee5 the developmeTrt ol our retiiwnent Iwing schemes with our latest
Scheme Pear5 Court at S3ndringham, Slanmre which opened in 2021. Having taken advice from BDB Pitmans. the
trustees considered this arrangement in January 2021 and corKluded that It %4riuld be preferable for the work of Jtr to
be delegated to an executive committee. leaving ILC to concentrate upon the retiraTrent livin9 5cherne& On 22vd March
2021 the trustees resolved to approve the forrnalion of JET Executive Comittee, uThdera fresh delegated authority
within new terms of reference.
12

JEWISH CARE
2c.
STRUCTURE. GOVERNANCE AND MANAGEMENT {cont'dl
Jewish Association for Mentsl Illness IJAMII
Jewish Care with the Jewish Association for Mentsl Illness IJAMII provides an Integra￿ mental health seNce lor the
Jewish community prowdirg support to clients therapeutic, social arKI cultural Ktivthes. enabling them to
maintain independence and enhance theirwellbeing. Jewish Care is the sole comFkny law member olJAMI. The Jewish
Care group financial siatements lor the year ended 37 March 2021 include the ion5didated numbers ol JAMI. JAMI
owns a l(Q% trading subgdiary. JAMI ￿leS and se￿iCe$ knmited. Jewish Care sumrted JAMI with a grantol £719.2S7
during the year ended 31 Marth 2021 12019f2(I. £765.25n which is ir￿lUded in JAMI'S own financral statement&
Funds held as custodian Tnjstee ¢m behalf of othe¥s
The Charity does not hold funds as cvstdian Trustee on behalf of others.
Trustees
The curont Directors of Jewish Care ale the Board of Trustees Iwho a￿ listed on page 20 01 th¢5 documentl. The Board
of Trustees comprises 13 Trustees. the minimum requ1￿men1 is 10 Trustees *ith a maximum of 20. TrusteÈs have
delegated the day to dèy deC￿lon makiNJ to the Executive Leadership Te￿, who rep￿ direcdy to the Board of
Trustees. Once in every 12 month period, one third of the D1￿ClOrS or. il their nurnber is noi three or a multiple of
three. Ihe number nearest to one third, shall retsre Ir(xn offi.ce by rotation. The tl"rectors to retire by rotstyon shall be
those who have ￿￿en k)ngest in office since their last appointment or re-appointn*nL A person retiring from the oNice
of Director shall be eligible lor re-electio￿ provided that Director shall seNe for a consecutnie period of more than
six years. save with the approval of at least Iwo thirds of the other tiiectoW5. The Board of Trustees rneets every six to
eight weeks alory5ide the Executwe Leadership Team. to discvss the strategic priorities performance of the
organisation against key perfomiance indiiatOT5. to aJree aty changes in iheway the organisation operate5, strategic
initiative5 and to focu5 on the future. The Trustee Board has sejerted based on skills and abilitie5 chosen trorn a
broad range of background5, including health care. ￿sIness, propety, law. acctyjntancy, and public life to meet the
collectNe requirements otthe organisatio￿TruStees are often recnjited from broader lay leader5hipteam although
when lo&(ing for very specific skills adverttyng and l or a Non-ExecutNe speoali51 recruiter are used ￿1 new Trustees
are gwen an inductK)n pack on appointment ￿th meetings and training Organis￿ with key charity personnel.
Developmenr and tr3inirg of Trustees continues thioughout their tenn of apwintment. Whi15ttrainirKJ was suspended
during the pandemic per￿d, training resuwEd p05tyear end with a half day 5e55ion on safegyardiry. health and safety
and serious incident reporting. At the beginnityJ of every Board meeilng. Trw%Eees are askwl to disclose any conflict5
they may have given what is being discus5e<J. If a￿Y Trustee has a conflict, Ihat cMllict is minuted and that Trustee 15
asked to absent him or herself Irorn the spectlic distuwo
At the 31 March 2021, the Board of Trustees was supported by nine sub-committee5 and seven expert groups Some
ol these are recent creations a￿j have ￿en set UPa5 a conwutnce of a goV￿nanCe review carried out IN the previou5
financial year. The governance review invow a ieviewof the Charity's organisational structtjre. irs constituiion, b¢krd
composition and all oiher best practice r￿0[￿￿enda1￿1￿5 10 intludè recommpndations from the Charity Governance
Co(k.
13

JEWISH CARE
2¢.
STRUCTURE, GOVERNANCE AND MANAGEMENT Icont'd)
Sub-committees
Nominations
Remunerations (Remcol
Campaign Oversight
Clinical GOverna￿e
Community SeNices & Volunteers
Finance, Audit and InVeSt￿￿nt
Ret1￿ment Living
Intemal Audit, Assurbnce & Risk
Residential Care Services
All sub-committees ol the Board of Truslee5 report dirKdy to the Board of Tnjstees and have delegated authorities
aré responsibilitie
Th¢ Nominations Committee is responsiblefor the reuuitrnent and sele(tK)n of Trustees the Executive Leadership
Team. It consists of Trustees the Chief Executive and is thaiied by the Chaw of the Board. The Committee oversees
the balance of skill% knowledge and experience a￿1 evaluate5 the requiren*nis ol all ap￿Intr￿ents io ensure a
adequate balance ol requisite ski115. The Cotntnittee ovetsees the tyocess for the aPSK)intment and initial framK>rk
for the reTnunerationol the Chief Executive. whilst also ensuring that all actions In relation to both the Board ol Trustees
and the Executive Leadership Team reflect the requitement5 of the Fil and Prr4>er Person test.
Thè Remun¢tation Comminee oversees the remuneration and le￿￿$ coThI1t￿S ol Chief L¥ecutive and
th're(torate. together ￿th other direct reports to the Chief Executive. which a￿ recommended by the Chief Executive
and will be made by the Committee on appointtnenL Variatsons io ihe temis conditions and remunerabcin of
threciorate and other dI￿l ￿￿rtS to the Chief Executive will also be recornnEnded ty the Chief Executive and made
by the Committee. The Chief Execuiive will ￿ reswjnsible for detemiiniThJ ihe remuneration and the tertn5 and
conditions of other sraff emrAoyed by Jewsh Care. However. the Committee will oversee the developTDent. and
itnplementation ol Jewish Care. 5 iemuneration policies and prKtices lor J￿1$h ca￿ stèff. In general Jew15h C3re
aims to pay the ffledian in the market. However lor the lowest paid Jewish Care has had and will continue to have a
policy of increasing pay above the median in the rnarket
The Campaign Overst9ht Committee oversees the Govemancè aspetts of Jewish Care's day to day fvndraising
practices and provdes assurance that those practice5 are appropriate In all respects, whilst a150 providing support io
allow Jewish Care, s straiegic objectives to be met and io address to rrii*Jate risk around donations. This in tum
enab￿S the Board ol Trustees to be assured that appropriaie scrutiny prcosses are in pdace. The committee also
monitors fundraisin9 data and comrnuni£ations with donor%
The Clini￿1 Go¥emanc• Committeè is reS￿nsIble for 5uulinising. providingassurarKe and oVer￿ght olJewi5h Care's
clinical govemarKe arrangements with a focus on re￿dent￿lI care. The Cornmittet er6ures that adequate and
appropriète governance and clinical r￿k structure5. Proces￿ and contrd5 are in Pla￿ across Jewish Care. The
rDember5hip ol the Clini01 GcNema￿e Committee c(Mnprise Tru5tee5 and r¥)n-Trustees. w￿) have relevant current
expert15e in the areas of dinical govemarKe. the Charity's Chiel Executrye. th"rector of Care Services, Director of
Comrnunity Services & Volunteers also attend and represeni ExKutive Le&4er5hip Team.
14

JEWISH CARE
2c.
STRUCTURE. GOVERNANCE AND MANAGEMENT Icont'dl
Sub-cormiitteès (cont'd)
The Community Services and Volunteers Comnwttee has ddegated reswisibility on behalf ol the Board of the
Charity lor helping to shape and to monitor pwress on Jewish Care. s C(Knmunity SerwKe Volunteer Strategy,
including but not lirnited to. community centres or community hubs and ro make r￿QMIne￿all0Ths for their timdy
and effectwe implementation, hdping lo develop the overall strategy in assisting Jewish Caie sourte and devdop
partnerships with other organi5ations in an effort to fulfil seven strate9ic obJ"ectNe% and particularly to be
integrated in cornrnunities. recognised for quality an(J innovètion. a chamiion of volunteering and the customer's
choice". and helping develop Jewish Care's rewnse to the changing denwfaphicsof the Jewtsh community in ihe UK
and the n￿5 of older Jewish Peop￿ living in those communities.
The Finance Audit and Investment Committee has ijelegated authority to a￿st the Board its duty to supetV15e the
broad direction ol the Charity. s h"nanaal affairs. The Comrnittee exercis& on bohall of the Board. supervi9)ry
oversight ol all aspects of the Charity s corporate finarKiaJ w)fioes and owations. On an annual ba*s it review5 thp
operating and budget. the rolling five-yearplan, and the reservesarKJ the Thie#ment policies. forrecommendation
to the Board It oversees preparation ol the Annual Report and Accounts including accounting policie5 and judgernenrs
and reviews the performance, independence. and objectiwty of the external auditOT5.
The Retirement knving Committee has delegated reS￿n￿bility on behalf of the Board of Charity to oversee all
fetirement living activitie% includin9 advising upon afft*dable housiwJ strategy. It a150 considers operational
perftsmance, health and safety aspeds of Jewish Care's retirement livin9 operations. facililies management5,
tislaction surveys and tenant policy.
The Internal Audii Assurance and Risk Committee is responsible for over5￿1n9 internal audir and identifying and
overseeing Jewsh Care's risk assessment. The membership of the Audit and Risk Cotnrnittee comprise Trustees and
on-Tru5tees who have Televant current expertise in ihe areas ol finatKe, andlor risk managemeni. the CP￿rity'S Chief
ExKutNe. General Counsel and Chief Operating Officer also attend and repfe5ent the ExetytNe Leadership Team. The
committee oversees the appropriate systems in place IwhKh shall include c(wrate govemance. leg31. fin8ncial, and
¥egulatory compliance systems) to manage ihe risks to which tho Charity 15 exposed and rnechanisms to mat)age T15k
to include the apwintment ol internal auditors.
The Residential Care Services Committee has delegated Ttrsponsibrlity on behalf ol Board ol the Charity lor
residential care and support service5. The purwse of Committee is io ensure the ddivery olthe highest possible quality
ol seNice wrhin the Charity. s residential care faolilie& having ward to finantial budgetary constraints and best
practKe. ty lacilitsting the development OF efFective strategic arKI operaliona P￿￿leS and monitoring performance.
15

JEWISH CARE
2¢.
srRUCTURE. GOVERNANCE AND MANAGEMENT Icont'dl
Expert Group5
These Expert Groups exist io advise the Trustees and the ExecutNe Managenenl team. Tly do not have deci￿0￿
making power. They consist of Trustees and other e4)erts, vknose sekntion 15 based on skills and abilities relevant to a
group's expertise requireFnenl.
Campaign Strate9y Group
Patrons Cornrnittee
Property Expert Grixjp
HR Svb-committee la sub-committ& of the Remuner3tton Ccmmiiteel
Jewish in Jewish Care
IT Expert Gr￿P
Quality and Customer ExpefieKe
The Campaign Strategy Group helps steer Jwsh Care's furmlral￿r0 sirategy. ensuring the organi5ation 15 ￿￿e to
suc￿$$fUl￿ raise funds required Irom the (￿mUnIty to support our services. The Committee use their experti* to
support fundraiyng Wrtfolios which have been identifi'ed a5 hawng growth potential." Major Gifts. Legacies, Events,
Young Jewish Care, Community Engagement and Community Fu¢KlraisityJ IndNidual Givirv4.
The Patrons Committee wovKles ad¥￿e and guidance to the fundrèiyrg team. wth regard to increasing the number
ol Patrons who support jewish Care.
The Propeity Expert Group providesadvice and guidancèon strategic propety i55ue% Iikdy costs to provide for major
pair% alterations. and refvrbishment and in k&ping abTeast of nNKlem designs and ￿t￿￿)dS wthin the remit of
Health and Social well3￿.
The HR Sub-committee pwdes advKe and guidance to the Human Resource5 and Training team (via the
Remuneration Committee) to support the ddivery of a people styategy, kniih a f￿S on delivering effective and
tmpactlul HR
The Jevrfish in J￿jiSh Care Group provide5 athce on the integrabt)n ol Jew75h 35F*Cts of setrvice delivery and
operations across the charity, S woJ*.
The IT Expert Group provides advice and guKla￿e on the strdtegic direclion ol the otganisation. s digitsl
frastructure capabilities and advises on the introductK)nldevelopment of applicaiions that can be utili*d throughout
the organIsat￿)n, specilically tar9eting the pw&on ol services to end users
The Quality and Customer Experience Group prowdes adwce to the Qualityand CustO￿￿r ￿erience team.
The Executive Leadership Team has dele9ated authority from the Tru5fees the dayto day operation5 of the Charity
and Group Isee membership on page 201.
16

JEWISH CARE
2c.
STRucfuRE. GOVERNANCE AND MANAGEMENT {cont'dl
Public Benefit
The Trustees h8VÈ tonsidered the requiremenis of the Charitbes Act 2011 and have satisfied themsdves that they have
complied wth their duty to have regard to the PubiK Benefit guidance puNished by the Charity Commission. The
activities and achievements of Jewish Care are outlined throu9h￿1t thi5 repL¥t and review... and fulty demonstrate that
the Charity is providin9 public benefit.
Access to Jewlish Care's se￿Ke5 is by need not by the ability to pay. a￿￿ts are asked to tnake a contribution
towards the cost ol the serwce use. which ttself is often heavily subsidised. Cl*ntsare not refused a seNice il they
cannot pay. The cost may then be redU￿d 01 wawed altogether. dependiThJ on their arcutnstance> This fvnding gap
is subsidised by donations from the community.
Client5 are not refused access to a Ca￿ horne il their fwnity is unable requested third partyllatnily
contribution. Barnet local authority continues to pay an agreed 5% InC￿aSe (M) rètes tor all care services provided by
Jewish Care to residents of Barnet which rake5 into account wr culturalty s￿or1( seNce. Fee assistance (to tneet the
gap between the cost of care and the rate paKJ Ly the local authority lor ￿sidents) is prov"Kled by Jewish CaFe in
appropriate cases after assessing the needs and means of èppltsnts, th*r fanilies aTh4 any fijrther contribution from
the local authority.
Jewish Care's day and comrnunity centres are subsidised Lryvoluntsry donations vJhKh enable entrance lees to be kept
k>wer than they would othe￿ise be. &)me beTreth"ciaries 015eMces. such as carer's support and social work. ao not
Kequired to pay a fee. There is no geographic restriction to people using ihe seNice% however, most are based in or
around London and the South East. Jewish communities livi￿ in these areas are tIK)se benefiting most from them. The
various services 3V3ilable are advertised to the public through Jewish Qre's webgre l%wv%¥.iwishcare.(Kgl as well a5 in
knl papers, the Jewish press and in a large number ol rynago9ue magati
17

JEWISH CARE
STRucfuRE. GOVERNANCE AND MANAGEMENT (cont'd)
Energy and CaTbon Reportin9
Jewish Care is committed to the Energy Sèwrys op￿rtunitieS IESOS) that applie5 to large undenaknngs as
defined by the Companies Act 2(X16. The energy con5umptw)n rewrts the ￿ryY and carbcx) consumption lor the
company on￿.
Total Energy Consumption (TECI
Total energy consumption per fuel type lorthe rewKting is sei asl011(￿¥s..
TEC Contribution
TEC
Contribution
Ikwhl
Emtssions
% Emissior
Fu¢1
tCO,elYear
1.301.6
1736.0
tCO2elYear
42.2%
Grid supplied electricity
Natural Gas
5,843,922
9,459.883
128.879
37.￿
613%
56.4%
Grey Fleet Mileage
Total
39.7
0.4%
15.431684
1077.3
Note diesel consumption in the year end¢n9 315t March 21 hds been de minimis due lo the pandemic.
100%
Total energy consumption per fvel type for the previous ￿p￿ing period is a5 follo
TEC Contrilwtion
Ikwh)
TEC
ContrilyJtEon
Emissions
% Emissions
tCOie/Ye3r
44.3%
Fuel
tCOke/Year
1.732.7
2119.0
Grid supplied electricity
Natural Gas
6.120.986
11.519.328
148.523
87,192
17,876.029
34.2%
64.4%
54.2%
Diesel
36_8
Unknown
0.5%
21.0
0.6%
Totsl
3.909.5
100%
Methodology
Data used in calculating Total Energy Consumption ITEQ includes 5urnrnary dats. supplief invoTces. automatic meter
readings in downk)adable formal e.g. hall-FK>uty electrKIty dats and transwt rnileage data syovided by Jewish Care
and expense reduction anaty5ts. All fuel convefyons io kwh and c￿ emi5SK)Trs data have been cakulated in line with
the 2013 UK Govemment enwronmenial rep)rtirwJ guidance U￿09 UK thvemment GHG conversion factor5 lor
company reporting.
18

JEWISH CARE
2c
STRUCTURE. GOVERNANCE AND MANAGEMENT (tont'dl
Energy and cart￿n Reporting Iconl'd)
Intensity Measurement Ratio
The Intensity measurement ratK) 15 a mea5uie of environmentsl itnpact the guaniity of ￿ergY per unit ol output. we
have chosen the entire estate square metera9e.
Eneryy
Consumption
Intensity Ratio
{kWhllm'
237.4
Emiss+ons
Irfftnsty Ratio
{tCO2ellm2
oos
Estate M2
Ikwhl
15.432.684
tcoie
3.077.3
65.012
The intensity measurement ratio lor the prewous finarKial year was as fdlo
EneT9y
Consumption
Intensity Ratio
IkWh)/
274.97
Emissions
Intensty Ratio
{tCOie)Im
0.06
Estate Mt
Ikwhl
17,876,029
tcoie
3,￿.9
6S,012
Measures taken to improve efficiency
A5 part ol the ESOS review, a report of findiThJs indicated $i￿een high level ￿0mmendatIOnS of FX>tential energy
vings amounting to 2280,285 kwh peryear. Thi55uggesf5 signifitant OPFXMtunities to improv¢ managewnenL energy
efficiency, reduie eneryy waste and contribute to an improved w0￿1n9 environment.The5e irKlude the Implementatio
of combined heat & power ICHPI 5yStem5, the Installation of bumer managgnenr controls to boilers and LED lighting
UP9rade5 to naffle but a few. None ol these were done in FY20RI due to the pandemic but some of these will be
implemented in FY21122. We endeavour to continue toanaty5e the freaslbilityandim￿eMentatioTh of these 5ug9estions
to mark our cornmitment to care for our enw¥onment. It is also parr of our 2020-25 stratogy to corisolidate (xAr ca
and community delivery into four tnain hubs. thiswill alsounderpin our comrniment to irnprovin9 OUT energy etticiency
and cartK)n footprint.
19

## **JEWISH CARE** 

## **2c. STRUCTURE, GOVERNANCE AND MANAGEMENT (cont'd)** 

## **Key Management Personnel: Trustee Board (Current Trustees and Directors)** 

**Trustees** (who are also company Directors of the Charity) 

Steven Lewis (Chair) (resigned 14[th ] September 2020) Jonathan Zenios (Chair) (appointed Chair 14[th ] September 2020) Rachel Anticoni (resigned 22[nd] November 2021) Julia Bekhor Linda Bogod (resigned 13[t][h ] June 2021) Michael Brodtman Adam Dawson Graham Edwards (Treasurer) (resigned 22[nd] November 2021) Simon Friend Harold Gittelman Leah Hurst (appointed 14[th ] September 2020) Gayle Klein Lord Ian Livingston (resigned 29[t][h ] July 2020) Dean Noimark (resigned 29[th ] July 2020) Stuart Roden (resigned 14[th ] September 2020) Jonathan Rose (appointed 22 **[nd ]** March 2021) Marcus Sperber (appointed 22[nd] November 2021) Arnold Wagner OBE (Vice Chair) Matthew Weiner 

The Group has maintained insurance cover for the benefit of its Trustees, Directors and Officers against any liability incurred by them in carrying out their duties in such capacities. The premium paid in respect of such insurance was £11,508 (2019/20 £7,840). 

## **Key Management Personnel: Executive Leadership Team** 

Daniel Carmel-Brown Chief Executive Officer Andrew Hope Chief Operating Officer (resigned 4[th ] June 2021) Adam Overlander-Kaye Director of Fund raising & Community Engagement Ellisa Estrin Director of Marketing, Communications & Customer Engagement Angela Beerman Director of Human Resources & Organisational Development Gaby Wills Director of Care Services Richard Shone Director of Community Development (appointed interim 9[t][h ] September 2020) Jonathan West Director of Legal Affairs, Property and Procurement & Company Secretary Amanda King Director of Finance and IT (appointed 22 **[nd ]** April 2021) 

## **Pay and Remuneration Policy for Key Management Personnel** 

The Trustees consider the Executive Leadership Team as the key management personnel of the Charity in charge of directing, controlling, running, and operating the Charity on a day to day basis. In determining the remuneration policy for key management personnel, consideration is given to pay staff at a level where they are motivated to enhance the organisation, their individual performance and quality of care in line with our objectives and strategy, notwithstanding the Charity's ability to pay. The aim is to pay staff within the median to upper quartile of salaries within the UK and charity care sector, so that we are competitive in relevant markets, but not to compete on pay with the public or private sectors. None of the Jewish Care Trustees received any remuneration or expenses from their work associated with the Charity. 

**20** 



JEWISH CARE
2L
STRUCTURE. GOVERNANCE AND MANAGEMENT Icont'd)
Key Management PersonnÈl= Trustee Board (Current Trustees and Directors)
Trustee Membership of Committees of the Board aNI Expert Groups al￿ who served as suth as 31 March 2021 la
full list of both Twstee and n0n-Trl￿ee members are awailable in the annual review):
Nominations Committee
Jonathan Zenios (Chairl
Simon Friend
Patrons Committee
LitKla BOg￿j (Chir)
Harold Gittelmcrt)
Jonathan ZenK>S
Gayle Klein
Arnold Wagner OBE
Intemal Audit A55urance & Risk Committee
Julia 8ekhoi (Chairl
Arnold Wagner OBE
Property Expert Group
Michael Brodtman (Chair)
Matthew Weiner
Jonathan Rose
Clirtic81 Governance Committee
Human Resourcès
Arnold Wagner 08E Ichairl
Rachel Aniiconi (Chairl
Re5identi)I Care Services
Simon Friend
Jonathan Zenios
Rachel Anticoni
Campaun Oversight
Linda Eogod (Char)
Ga￿e Klein
Jewish in Jewish Care
ReS￿ential Care SeThces
Simon Friend ICKiir)
Jonathan Zenios
R￿h￿ Anticoni
Finance. Audit and Investment
Graharn Edwardslchair
Michael Brodtrnan
Jonathan Zenios
Harold Gittelrnon
Renyjneration Committee
Arnold Wagmer OBE (Chair)
Jonathan Zeni05
Adam Dawson
Graham Edward5
Community Servtces & Volunteers
Gayle Klein Ichairl
Lind3 Bogod
Harold Gittelmon
Retirement livin9
Leah Hurst (Chairl
Matthew Weiner
Jonathan Rose
21

JEWISH CARE
STRATEGIC REPORT- AIMS, ACHIEVEMENTS AND PERFORMANCE
CARE AND COMMUNITY DEVELOPMENT
What we said we would ad)ieve in 2020121
What we athieved
Financial l occupancy
FollowiThJ a reduction in occupancy caused iry the With the parKlemK we 5adty a wmber ol residents and
pandemic, our aim is to improve the fInar￿la1 stsiu5 of were unalAe to adiiit new residents which impacted ca
the homes by improviro occupancy.
home occupancy leve15. (herall care k)me occupancy h3S
recovered somewhat V￿th the ￿SumPtion ol safe adtnissions
DelNer cost savings by reducir¥J overall staff nurnbets and was at 81% ai the end of March 2021 (this ha5 In(￿aSed
Ithr￿gh rth*Jndanoes1 ond Ixrter deKA(tym￿t 5ignilKanity a9ain port year-eTrJl. The ILwd of Self.fvr￿e
management of re50ur£es (for eg. a reductKJn in rrKJre has remained at arwnd 40%.
expensive agew usage).
Cost saviros have be￿ delivered by the do$u￿ of Clore
retirernent living, we will fill voids in the existing Manor aTh4 the re5tnKture ol the care rnanagetnent and
schemes and ensure that the xheme (Pears Court suprxm team. The use ol agency staff was also ￿dUCed
at Sandringhaml will fulfil the expectations ol a signifKanUy.
desirable and sought-after platr to live.
openin9 of Pears Court was slightty delayed. Admi55i0ns
of tenants began In June 2021 and have been at hi9h levels
over summer2021. Shebson Lod9e and Selg C￿rt continued
to have high levelsol (Kcupancy. Uprakeol tenancies at Wohl
Court ￿MaInS a th￿Ierye and is being addressed in 2021/22.
22

JEWISH CARE
STRATEGIC REPORT- AIMS. ACHIEVEMENTS AND PERFORMANCE
CARE AND COMMUNITY DEVELOPMENT Icont'd)
What we said wt would achieve in 2020121
What we achieved
Digrlal
I￿1r aim is to ￿0pt system5 that will 5UPP(wt remote Our seaTches and trials OF rerrKbte health digital tKhnok>gy
health. as well as enable those isolation to activety and strearniThJ seT¥icesdid not yield strong enough providers
participate in p051tive and meaninghjl 2aivities and to and the search forthese wll conlirKJe.
engage with other5. We nowknow howessenkn"31 di9ltal
technology 15 in ellhancing the wellbeing, hedth ard Other d¥Jital devek)prnents indude an electronic dashboa¥d,
exper¢erKe ol widents their fun1￿e$ al￿ w wm usiwwj dats collated on Ihe ele(tyon* care pknns and en*lir4J
IS to continue to e￿end our capabilitie5.
management to st￿lY and use it lor prevention of incidents
th as falls. Thi5 15 stdl at early St￿e5 of rollout and should
be fUrt￿r deVe￿p￿ in 2021122.
An elecironic sigrring fft device is being rolled out improving
our cOm￿lance data protection.
New Developments
We will re-review the Redbridge developmenL A decigon was re&hed to develop a care home and a stnall
focusing mainty on care home piowsion The feasibility c(xnrnunity centre on the Redbridge site but otNit the
ol retirement liwng will be (3￿fvIlY considered. and development ol a retirement living facility. P5anning
plans will be developed aicordingty. Our aim is to applications are urderway and l¢xal rnanagement is being
ensure that this retiremernt and care ccmmunity consulted in the 5*nnwwJ of layouts and operational factor>
achieves its potentk41 to enhance the Iwesof ￿se vhm
live there and the surrounding comtnunity.
We ¥Yill tnake every effort to fill the retirement Imng As por alM)ve 15ettion finance / occupancy). the opening ol
scheme. Pears Courr at Sandringham after ihe Pear5 Court wos thjhty delayed. but adM￿S1On5 of tenants
complerion ol phase 2 of the Sandringham began in Junè 2021 and has been ai hi9h levels over sutnmer
developrnent at Stanrrore and consider how we can 2021.
best use The Ronson Community Ceniie facilities at
Sandringham in light ol the pandemic.
23

JEWISH CARE
STRATEGIC REPORT- AIMS. ACHIEVEMENTS AND PERFORMANCE
CARE AND COMMUNITY DEVELOPMENT {cont'd)
Future Aims 2021122
Continue to deliver a distinctively J￿￿$h experierte to residents of our Care Hon￿ Retirement unit>
Continue to innovate aNI improve quality ty.
Introducing life enhancing elements and &iivrties to suppcrt those living io our (are homes and
rel1￿ment living facilities ro achieve berter quality ol life, independe￿e. fulfilfflenl rÈgardless ol
physical. menLIl. etnotionaL 01 ccwjnitive impairmèni
Enhancing catering and housekeeping services prowding those Iwitg in our care hcmnes and retirement
living facilit￿S with an enhanced dinir¥J experience and nuthlion thai meet a wide rarvje ol dietary
requirements and suitable to those with physical orcognilive ¥npairments.
Enhancing all aspects of care rrtanagement and senritr expelle￿@ u%n9 digital technology.
Establishing excellent prdcknce across services through the use of KPIS. auditiry arKI learning from these.
secu￿ Jewish CO￿. s fvture for the community foT generations to cme, by increasing occupancy to levels
equating or Surpassing the p￿-pa￿demK levels Ery increasing efficiew and reducing costs whilst maintaining
quality and customer satislactio
On 19 April 2021 Sunridge Housing Assock4lion limtted bKame part of Jwsh cafe as a subsidiary urKler a business
combination agreement. With the joining of forcesol FKJth organisalions, SunridgeH(vJyn9 A$￿￿latIOn bmited will have
access to greater resources to provide a higher levd and wider spectrum of care ￿ and in future, than it wx)uld be
rerNining as a sÈparare organisation. It wll be stronger and more financialty sustainable. securirvj the home into the
fvture. Sunridge Court. the care h(Mne within the entiry will also have the owjrtunity to offer better career options for
Ca￿ sraff and itDPOrtantly and will also benefit from Je¥Yish Care's large matketin9 tea￿ strong 9overnanc¢ and
fundraisiry experbse.
24

JEWISH CARE
STRATEGIC REPORT- AIMS. ACHIEVEMENTS AND PERFORMANCE
STAFF
What we said we would achieve in 2020121
What we achieved
Reline staffing models and structure to re1￿ct the With great sen51fivity and clear communication. we
gnificant changes required followirNJ thÈ Cowd-19 successfully cbsedClcME Manor and significantty reduced the
pandemK.
numbers of staff insupfA)rtlunctionsaThl Community Services
(Whe￿ ￿nIreS have been closed). Feedback on the process
was as rK)gitive as rt coukf be in these circumstance5 Wlth stsff
feeling listened to and respected. The structural charyes have
allowed us to continuèto provide g(KKJ, effi.cient 5ewvices that
a￿ more c05l effectsve.
Continue to drive <yJr digltal agenda lor stsff during The majortty of support Staff moved io rOTh￿te working in line
empbymenr.
th 9ovenvnent guidance and the use ol Micr050ft Teams
has become the for daily ￿Sines& Workplace IFaceb(x)k
for empbyeesl has become an invaluable plattom used on a
dity, Il tr￿jfy. bas15 to sharE and celebraie what
happeniryJ ￿ro$S Jew5h Ca￿. All matKSatory training has
been mO￿d to O￿lne rnTrlules, some of which is
5ubsequentty ob$￿ve￿ and assessed. A Significant amount of
other learning and devdoprnent has also moved to a blended
approach. eJJ.. onbne m(NJules SUPPDrted by group webinars
where discussi￿ and ot case WO￿ tan be explored.
Provide colleagues wirh the opportunity io develop The focus on max¥ni5ing and managing performance was
their knowledge and skills to maximise and manage delayed due to the patKlemic and capacity issues. However,
performance through rernote leaming IACASI.
with
'all hands on deth.
there has been Significant
opportunity for stsff to develop in the face of adversity e.g.,
Improwng knowlalgeAnd understanding of infection tontrd,
rtual communication Skills. resilientt and the value of
colla1)y3t￿n. WLx* on our Performance Plan has now been
COmp￿ted and wiu be itnplemented in the year ahea
Additional Achievements
Staff have coped arnazingty we51 with vncertainty and change. Tlw qu￿kfy adèpted to new requirement5 ènd the
impact these had - fudouglL PPR COVKI te5tin9. remote working. and the reed lor vaccinations to name o few We
have supported our ￿)rkforce and their wellbeing Wtih creation ol an online portal
htt sJ/vMw.
ewishtare.or
/staffwellbein
and tty ftÈnning an average of fivewellbeing and engagement events each
month These have varied from meditation and mindfulness. JC RadK) FM aTrJ stayin9 actNe challerye5 to a talk-show
with inspirational women at Jewsh Care. We listen to our staff views Exjth dife(tty through pulse surveys where 9(Y% of
those that completed a survty said theyfeel sale atwork. and 89_S% said they kn(h¥ who to talk to il they need support.
We also have an act￿ sraff forum and the usual rnawement leedback rojtes.we are prcAJd to have an enga9ed.
diverse workforce who have pulled tOgetheT and done a ￿ma￿bIej0b in aK)thLY challeNJin9 year.
25

JEWISH CARE
STRATEGIC REPORT- AIM5. ACHIEVEMENTS AND PERFORMANCE
STAFF Icont'd)
Additional Achievements {cont'dl
Staff turnover (voluntary and involuntary) for Q4 FY2021 was 26% compared to a 5edor bethmark of c. 30%. G￿n9
forward, we are targeting voluntary staff tvrrKwer of less than 20% and we areconfident thar the many -Ernployer of
Choice- initiahve5 we have ongoiw. induding the wellbeir¥J initiative referred lo aEK>ve. will enable us tts achieve
that. Our staff turrK)ver meayJre at the end ol Q4 FY2021 wa5 affected try the dogjre ol our Community al￿ Day
Centre5 and making those staff redundant as 3 result ol the pandem
lisability awareness in our oryani5ation rs high. we cover 'e(wality in ihe v￿pI￿e, trjth as part of induction and
as standalone training. thr re(ruitment trainiThJ highlights the imwriarKe of disobility awarene$5 durin9 the
recruitrnent process and employees den￿nstrate a culture of UThJersts￿dir¥j wia n5k assessment& weekty emali 5. alld
posts on Workplace (FaCeb￿k lor ernployeesl. In order to vnder5tand ènd cdebrate the dNer5ity of those working at
Jewish Care. we invited all employee5 to provKle up-to date infortnation, i￿lUding details oFanydisabilitiès they wished
to disclose. The aim ol thi5 exercise was to ensure V￿ create an open and ItKlusive environtTrent for our empk)yees,
where can monitor that everyone tan have the saffE opportunities. Whwe employees ha%e a chan9ing personal
circuffl5tance. Jewish Care has yJpwrted with spe(iali5t equipment and in some circurnstsnce& changing job role5 to
accomrrK)date needs.
jewish Care hove also 519ned up to the voluntsry Govemment Th"5ability ConfKlent scheme. The scheme airn5 to help
ernployers make the most ol the opportuTritie5 prow4Jed by emptying disatAed people. It is voluntary and has been
developed by ernployers aNI disabled people. s representatives. We have the kNJo on our careei'5 website, and we
are Still regi5teied as a member according 10 the Gov.uk website.
Future Aims 2021122
Continue on ourjourney io becorne an employer of choice ty.
Successfvlly implemenr '*k to Betterf. whKh is an initiative to inTf(Mluce a hybrid wodcing ￿de1 (between
1-3 days in the office) for stsff largety in supwt servitrs. currenttyworking rernotely from home.
Launch our 'PertorMa￿e Plan. with managers to devekjp their skills and ability to maximi* the rK)tential
of our staff and more effectivety tnanage perforrnance of t￿1r tearn% again linking to our long-term 51rategic
plan of being an employer of chtyce in the sectot.
Continue to develop our equality, diveryty. and inclusion throLwJh ￿tive netsvork group&
Mainiain voluntary staff I￿rn0Ver at less than 20%.
In October 2021. it was announced that our frondine staffwovld receNe the cufftnt london knving Wage. Our
airn for the future is to continue to rewew pay rates on an annual bays to maintain fates of pay rhat are
5ufficientty competitive to attr¥t and retain people who will wowde the quality of care we promise to give
to those irn our care.
26

JEWISH CARE
STRATEGIC REPORT- AIMS. ACHIEVEMENTS AND PERFORMANCE
FUNDRAISING & COMMUNITY ENGAGEMENT
Fundraising approach and performance
Jewish Care undertake5 lundrai5ing acbvrty to achieve ly)th revenue capital projects inL¥)me. JLYi5h Care is a
mernber of the Fundraising Regulator and adhe￿$ io the Fundrai￿ng CLKle of PractKe. Jew5h Care also holds
o￿aniSatIOnal rnembership of Instiiute ol Fundraisirwj. Income is generated from the community and existing
Jewish Care supporter5 number ol channels donations. dirert mail. chdSengÈ events, S￿la1 events, supporters
who raise income on behalf ol Jwsh Care, gifts in wilk arKI a major gifts PTogramme. Jewish Care does not use any
third-party lundraiyng organisations. By being rnemtr￿ of the FundTaign9 Regulator, Jewish Care adheres to the
Fundraising Prornise. which outlines the commitment we make to our dotjtstsand the putAio Fundraising mallers lor
Jewish Care are overseen by Ihe Campaign lknrsight Group. We ensure fundrai￿ng is ￿al. open. honest. and
iespectful:
We will commit to high standards
We will be c￿8(. honesL and open
We will be respectful
We will be tsir and reasonable
We will be accountable and respons£ble
jewish Care's fundraising actmty also complie5 With the Dats PiotettK)n Act 2018 and General Data Proiection
Regulations IGDPRI. Jewish Care sends cornrnunicaknon5 via mail. email and by the use of Social media artd advert15Ing.
Consent is obtained where required and recorded. All information is stored 5ecurety. Supporters are aware ol their
rights,. are in control ol the Informatitin they share wilh us and are atAe to thknge the way they hear from Jewish Care
at any time. We also ensure that we lake Ca￿ful sreps to protectvulneTrble ar￿ ot￿r members of the community from
behaviours that may be deeffled unreason3ble. In line ￿th the Institute of Fundr￿sIrbgs 9uK18nce on Treatin9 Donors
Fairly. we have a clear ￿l1¢Y loi treatirtg people in vulnerable circvmstsnce& The Campaign (hersight Group convenes
on a frequent basis and is made up of Committee Chairs arKJ profeSs￿nal> Aepms are prepared by the fundraising
dcpartment for each meeiing. so that fundrdi5ing prdcbces and wjlioes ae scrutinised and ensure that anyone
¥epresenting the Charity. whether profe￿I0￿al or lay leadet. adheres to Jewish Care. s established fvndraising
piactices_
We received a total of 4 fundraising complaints12019R(Tr. 6) all of wh￿h wwe re501ved related to adtninistratwe
discrepancies. We rnake Sure that ary complaints are acknowledged in a iimety manner, that they are investigated
thoroughly. resolved and that any outcomes and action5 are taken. We acknowledge comp￿Int5 upon receipt and
comtnit to responding wiihin 7 workirg day5. ￿re this is not possible, we will correspond wth the person making
the complaint to agree o new deadline.
27

JEWISH CARE
STRATEGIC REPORT- AIMS. ACHIEVEMENTS AND PERFORMANCE
FUNDRAISING & COMMUNITY ENGAGEMENT (cont'd)
What we said we would achieve in 2020121
What we athieved
To maintain revenue ￿￿1raISi￿ income at £15.4m.
Our revenue fundrai&ng income was just over £14.6 miifio
In additiorn we re(eived a tUrt￿r £2.2 millK)n from our Share
ofthe je￿$h Emerge￿ Appeal IJHEAI
To maintain legacy income at £4 million and to ioll out Le9acy income lor 202￿27 w35 £4.1 million and new
our new legacy lundraisit)g 5trate9y. including new marketin9 adverts **re placed acr0$5 all Jewish press
messaging and a focus on legator stewardship.
digttal and prinL Legator stewardship was successful wth all
legator% WFM) gave u5 permiss#)n, telephoned in addition to
our regular updates.
To achieve a capital gifts target of £3.9 Mill￿n.
Weexceeded ourtarget %vtth irKome oljustover£5.4 millK)n.
To secure £9 tnillii>n in dorOfity)s trom major gift5 We exceeded our target wtih income of just over £10.5
ncome.
mil1iorL Whilst thE was a ￿gnIfiCant achievemenL the major
gifts tearTt tontinues to work in a Challenging financial
envirorjment.
To incre85e the number of vdunieer fU￿traiserS who Thisisan ongtyn9piece olwoTk. We have had oneadditional
actively fundraise for the organisation. workin9 canvassÈr join ihe Fundraising Strategy Committee.
alonggde the profe590nal team. This also alvjned to our HowEver. we recognise that for the future success of the
long-tetrn 5trategicvision of being tully integrated wthin organisation we r￿ed to continually e￿age those who tan
cofflmunitie5 and to become a champion of helpJewishCarelundrai
volunteering.
Develop clear temis of reference lor our Patrons Terms ol rele[e￿e f(¥ ￿th Committees were approved.
Committee and Campabgn Strategy Group.
Develop new fuftdrai5ing pr(Klucts i￿luding In Metrnry Giwng in Mernory at¥J Celebrate with Jewish Care are tx)th
and Celebratory Gimng.
fvlty launched pr￿U￿$." allowirMJ current and new donors to
stjpport Jewish Care wth their own sertion on the website.
28

JEWISH CARE
STRATEGIC REPORT- AIMS. ACHIEVEMENTS AND PERFORMANCE
FUNDRAISING & COMMUNITY ENGAGEMENT (cont'dl
Future aims 2021122=
Continue to be recognised lor quality and be the custornevs cknice Ly.
Maintaining revenue furKlral￿ry irKorne at £15.4 and legacyincomo at £4 million
To rnaintsin legacy incorne at £4 tnillion
Continue to be integrated in our community and champion volunteering by
Formalfy completing the re-naming of StelL3 & Harry Freedm￿ House from Lady Sarah Cohen House.
Increasing the number ol volunteer fundraisers who a(tNety fLI￿raISe for the organisation, working
alongside the professional tea￿ including new members of evtht committees.
Re-establishing a calendar ol in-person fundraigTvJ events.
Devel¢)ping the Fundraising Strategy Committee through additional members. find a new Chair for
Campaign Strategy and refresh the Patrons Committee.
Increasing the number ol synwJogue5 CFw)05i￿j Jewish ca￿ their hwjh hoty appeal and tompanies
who eNg￿e Jewish ca￿ throu9h empbyee engagement and donations, and further ensuring that we
are achieving the long term strategic aim of b¥rMJ integrated inio communities.
Secure Jewish Ca￿. s future lor the c(xnmunity for generntions to come
Achiemng a capital gifts tar9et of £3_3 millKJn and ensure that all caiytal donor signage for Sandringham
is complete. alongside indiwdual plaques and dedication event&
Continue devel¢)pirvJ ihe Giving in MenKJry Portfdio and Ireatirg a le9￿ Advisory Committee.
Start ￿annIng for a RedbrKlge ￿PItal fundra1￿Trg campaign.
Continuing to impletrent data procedures and processes and security measures to ensure secure use of
person31 inlormatiorL
29

JEWISH CARE
STRATEGIC REPORT- AIMS. ACHIEVEMENTS AND PERFORMANCE
COMMUNITY SERVICES. COMMUNrrY ENGAGEMENT AND VOLUNTEERS
The aim5 below are not the aims in rhe FY2019120 Annual ReporL Commurity SefvKes, in particular, h￿j to change
approach during FY2020121 as a ￿SuIt of the pandemic away fvom continuiNJ to run Community and Day Centres to
closin9 those Centres and dramatically scaling up ￿￿3(ement serV￿eS Inclu￿￿9 Meals on Wheels and Befnending.
What we said we w0￿d achieve in 2020121
What we athie¥e
Cost savings will be achieved through the redwtion of Throughout the ￿deMIC, our Community Centres remairTred
overall staff numbers through r￿UndanCieS and better closed. In (ktober 2020, when the organisation understood
deploymenr and management ol resource5.
that ￿ secondwaye would not allow us to reopen resources.
we undertook a lull restoJcbJring and reduced the Community
Centres team frorn 106 to 27 rT*mbers of staff to operate all
of our serwces vwtualty. A5 we fc>llow the roadmap to exit
lockdowi this learn is l￿W In(￿a$ln9 to enable u5 to reopen
and provide servKek A Dewand lear￿r man3gement 5trudure
is in place lorcotnmunity SeNKes
Following the first wave ol the pandemK and the reality A c(MnwehensNe risk assessment has been carried out lor all
that CO￿d-19 will be a factOT olThJr bves for sorrEtime. of our ¥esouries. to IKwrale all of the necÉssary and
our aim is to ensure that our standard5 of lornp1￿￿ce ￿levaTht standards ensurir%J the safety and wellbein9 for
in all areas affecring P*alth. safety and wdlbeiry ofour ffEmbers. ¥oJunteers aNI staff a5 thecentres bÈgin to reopen.
residents. staff and volunteers are at the highest level.
Our aitn ¢5 to adopt systems ihat will SUp￿)rt remote A bipr(Kl(Kt of the reprowsDn of services when the Centres
health as vlell as enable th05e in Isolat￿)n to actively were closed was and virtual ￿tl￿ty. Thi5 enabled us to
participate Iri p051tive and moaningful actNities and to
reach more peopk, t5p￿larIY those who may have been
engage with others.
unable to physicalty attend 8 centre due to their own physical
We now know how essential digitsl teCh￿ty is in frailty_ Whilst the virtual and online offer was originally
enhancing the wellbeing. health and experience of planfted ro be an i)terim measure. this is an opportunity to
residents and their families and ￿r aim Is to continue cawtalise on and increase wr SefvI￿ offer to knth those who
to extend our cawbiltties.
(an come into ourcentres and to those who canrKst
To pro￿de every volunteer with an agreed role outline This Th)t happen in 2020fdl due t(> the dosure ol our
In line with the now 5-year strategic plan.
community centre5 H(wever. as the Community Centres and
Centres lor peop￿ living ￿th Demeniia reopen in 2021121
and lollowing the apwinttr*nt ol Community Hub Volunteèr
Manager5. all retuffling volunteers are beiThg allocated SP￿ifiC
rO￿S and task&

JEWISH CARE
STRATEGIC REPORT- AIMS. ACHIEVEMENTS AND PERFORMANCE
COMMUNITY SERVICES. COMMUNITY ENGAGEMENT AND VOLUNTEERS Icont'd)
What wè said we would achieve in 2020121
What we achieved
To be ab￿ to provide the organisation with a financial This did not happEn in 2020n1 due to the closure of the
value for volunteenng, wth each rde benchmatked community centte5 but will be ￿-￿sited in 2021121
against the paid equivalent.
To enable the organisation to thank individual Volunteers c¢Jnlinve to be thanked through regular
volunteers for their contrbution.
communKations f<ym the CEO and the Volunteers
departmenL also receive a 9ift at Chanukah and Rosh
Hashanah. The Volunteer Awards were FOStFK)ned this year
to the pandunic.
Additional achievements
During the la5tyear, our CommunitySeNces have been reliant on ￿r￿1UnttrrSlo deliver Meals on Wheels ielephone
befriending. and a multitude ol online and wrtual gatherings and aaivitie& When the pandemi£ took hold we saw
more than 600 new volunreers ￿gIster to help, and we are Incredib￿ gratefkd to them for enabliry u5 to deliver these
expanded serviies in lieu ol in-person ￿t￿ltIeS when were forced to ckm the door5 01 our c(￿Munity centre&
VolunteerirYJ 31$0 continued online at tnany of our Ca￿ homes via Iivestreamiry entertain[T￿nt. festival, or Shabbat
serwces or kiddush. As volunteers were unable to p￿"(alty go in io our re9xJrces, we dre gtateful to ihose who were
able to continue helping rhose in need online.
Future aims for 202112022:
Continue to be the Cusiorners, Ihoice. ￿(0gnISed for qualty and beiry distinctNely Jwsh by
Reopening comrnunity and day centres Ilor ￿Ople living withdert*ntial in a way that rec(xJnises the
risk p05ed by Cov+d-19.
Developing a meaniThJful and rich priyjramme in OUT newÈst tommunity South Hert5, ensuring that
the Ron50n Family Community Centre is ful￿ utilised.
Continue to be the champion ol volunteering by restructuring the VoluThteers tW)artfftent to provide support to
all ￿sOUrceS ￿th tho re(ruitmenL trainin9. and development of volunteer5.
Continue to sKure Jewish Care. s futu￿ for 9er￿ralionS to wme
Continuing to review eath seTViCe indNidoalty based on atterKJan￿5 3nd usage of the service5 and ès
currently operating a ￿u(ed sejvice, where attendance and dem(*Jraphy suggests there 15 an
opportunity to consolidate/ reduce our opening days.
Enga9ing and managing expectations Wlthin ihe RÈdbrKlge Community on the delivery of a new
campus, providirg residential care and community actiwty onont site
31

JEWISH CARE
rRATEGIC REPORT-AIMS. ACHIEVEMENT5 AND PERFORMANCE
MARKETING. COMMUNICATIONS AND CUSTOMER ENGAGEMENT
Marketing. Communications and CustorY*r Engagement are striving to provide outstanding custorDer Experience and
during FY2020121 ￿aSured successbymonttoring complitnentsantl Com￿alnts. t￿ring Q4 FY2020121 the percefitage
ol re&dents in our Care Hornes and Retirement ￿VIng units complimenting Jewish Care was 15% ar￿ 14% re5pectNely
and the percentsge making complaints was 1% a￿j ￿ re5pertwety. Jewsh Qre has processe5 in place to detect and
kg compliments and complaint5 including on external h¥eb51te5 suth as G(X)9￿ re￿@w.
What we said we would achieve in 2019120
What we èthTwed
Effectivdy comrnunicate and eryage all our intemal 2020121 was sadlydefined by the pandemic. As a ￿$￿It. we
and external stakeholdet5 in an opewl IK>nesL and had io make huge organisational d￿Thge$ to all our physical
transparent way about any organi5ational changes and servKe> We had to provide outieach sernices to those
developments that happen throughoui 2020RI.
isolating and housebound, cancel events. and ￿gUlar
introduce guidelit￿ measures and systems io protect and
keep safe dsents stats. and supportW5. Throughout the
pandemic we ￿9￿arty communicated in an open. clear. and
transparent way with all of our many stakeholders. We
vr￿e[St0￿j what ￿ trKredibty challenging time this was for
the￿ and we m*le rt our commitment to communicate
effectively eN￿ge with them thioughoul - in some case
on a weekly basi&
LaU￿h Virt￿3[ tours auoss all of our care homes and We created aThJ laUnd￿d ￿rtUal twrs acr055 all ol ca
vacant apartments at Wohl Court, to help ensuTe h(xnes and also *ithin our Retirement Liwng schemes. This
peopleianvEw our services in a newdigital forum that
meant that tours of these services were noi only highly
both keeps them. and our 5erwce users. protected and accessi￿et0 tx)thclients and relative5 butcould beconducted
Safe.
in a safe way.
Laurrh a new care home advertising campaign ihat We lauTKhed a Vle are open lor admissions. campaign in
helps support mgre admI5￿On5 into all of our 9 homes June 2020. followed by a Ajite ol adverts both in print and
throughout the Cowd.19 parKlemic arKI 2020121.
online which thntsed our IK)me5 to help increase
admiwons across our
Promote and raise awareness of the Pears Court Afully inte9rateil trwrketiry and advertign9campaign in both
retirement living scheme aTrJ The Ronson Family print and onlinewas launched in September 2020 to promote
Community Centre at SandrirMJham to support. lead Pears Court. Dd*s in us being 8tAe to open The Ron50n
and generate income for both of these new se￿i(e$.
Famity Communitycentre meant an awareness campaKJn for
this sery5ce was put on ho￿ until JUW 2021.

JEWISH CARE
STRATEGIC REPORT- AIMS, ACHIEVEMENTS AND PERFORMANCE
mARK￿ING. COMMUNICATIONS AND CUSTOMER ENGAGEMENT {cont'd)
What vJè said we would achieve in 2019120
vn￿t we athieved
Continue to promote market the Wohl Court Whi15t we cOntin￿d to promote Wohl Court in pres5 and
retirement living scheme. in order to help sypport the online. Unfortunate￿ the pandemic meant we had to ceas@
seNice to achieve full OCCU￿ncY by April 2021_
hdding Open D￿5 to kElp generate leads and higher
(Kcupaw due towisitirxJ restriction& We a150 to stop all
physical tours of wrtments in order to protect and kèÈp safe
tenants, whKh hampeted our efforts to IrKrea5e occupancy at
Wohl CourL OptK)ns to increase occupancy are being
reviewed by the Retirement Lwiry Committee.
Launch a new legacy rnarketing campagn to hdp In Marth 2021 we soft-lauDched a brdnd-new legacy
Increase le9w enqviries in 2020121
marketing campaign whch went to a Full lavnch in June 2021
in press. online on soc￿1 media.
Fuiure aims for 202112021
Continue to be the CustorT￿ls. choK¢ recognised forquality and being disbnciNelyJewsh by
Launching a commuftity centre reopening campaign which raises aware1￿5 and generate new
members for our community centres.
Launching a new awarene$5 campaign lor both ¢Jur care hornesand Reti￿ ment iiwtvj schemes.
Further streamlining the admis90ns process Ly digitising the application experierKe to help increase
occuparKy aU05s all our care homes and Retirement sclwne
Launching a new Web￿te which will Include an event booking I￿ket Sa￿ Syste￿ virtual
communty centre ar￿ digitised ve￿On of the helplint
Creating a Quality Assurance frarr￿0rk to ￿1p the organisational reflert a￿1 lake fotward 1È3mings at
a strategic level and take it frorn a reactive to pr¢)atlive SUPFX)rt furKt¢on forthe organisation
Se0j￿ Jewish Ca￿, s future lor generations to cotne by achie*in9 full (xcupancy at PearsC¢xJrt and increasing
occupancy at Wohl Court open day
Secure Jewish Ca￿, s future for generakn.ons io COMÈ and fUrt￿r Integrate Jvwish Care in wr community, by
setting up a M3rketirvJ & Communications Expert Group. made up of lay ￿aderS with expertise ar%1 &ki115 a(ioss
this area.
33

JEWISH CARE
SECTION 172 STATEMENT
The Trustees have conside￿d the requirement to prorN)te the 5ucce55 of the Charity for tho benefit of all stakeholders
and to achi￿e its charitable purp)ses. and in doin9 50 the Twstees have had regard to the following requirements of
S172 of Companies Art 2006.
The likely consequences of any decision in the long temi
The Board of Trustees rneet every 6 to 8 weeks alongside the ExecutNe LeadetthipTe3m to disoJss strategic initiatwes
priorities and to agree any <hanges in theway theorganisation operateswith a lotus <M) the futu￿ of the organisation.
The development of initiatives and ￿anS by the Executive Leadership Team 3o wpported with focused expertise
arKI over51ght from our rroty wb-committees. 2020-25 strategy a150 sets Out the or9anisation's long term focus
in a changing and challenging landscape, a strategy that is underwnned by its stakehokler partnerships
The interests of the ¢ompany s employees
r people. ￿th staff and vdunteers are our greatest as*t. One ol the 7 Frfiorities of wr 2020-25 strategy is to be
thÈ Émployer ol choice for talented people, who share ourvalues and have the skius we r*ed to deliver our arnbitions.
We recognise. SUP[￿ and engège wth our staff by ce￿brati￿j ￿Cce￿ cwtiry w￿e-lOngIng and robust learnin9
and development programmes. pro¥KJing flexible wodciw. nkinaging a stafE forurn where conterns can be raised,
discussed ard resolutions proposed. intr￿U0￿ Workpl&e la business fc￿￿s5ed F￿ebook-ty￿ application) and
¢0￿MitmentS being made by the Board to continue to work towards rhe Lorklon knving Wage". in (kiober 2021, it was
announced that wr fronttl￿ stsff would receive the 0Jr￿￿t London Wage. Staff are supported by a Sub-
Cornrnittee5 of the Board. nèmely the Remuneratw)n5 Comrnitt&. The staN l¢Yum in particular is effeaive 8t enabling
staff to influetsce how Jewish ca￿ is run and there are a number of rewt examples wlEre staff have brought
sUggest￿n5 to the staff forum and they have been implenEnted
The need to foster the company'5 business retationships with suppliers ￿StomeTh and others
(￿r organisation Is deline<J by partnet5hips. Evewhing we do requires the conbing togetherof workforce, ourarmy
ol volunteers. our donors, our SUppl￿r5, our clients. our wrthaseis ol servitrs that include local 3utFK)rities, clinical
commi$5K>nitvJ groups and our regulators. Our 2020-25 wategy underpinsthevalue aT¥J contribution frorn all ol these
Stakeholders We encourage feedback Irotn all 5takehdders. espec131ty client feedbail as this is a critical part ol the
mechanistn that allows the dèvelopmenl and imwovernentof 0urfront-llr￿ seNices. {￿ersI9ht of our frondine seNices
is provided by four newly formed sub-committees of the Board. namety the Residential Care Services Committee, the
Clinical Governance Committee, the Independent Livirwj ComrnittÈe the Community Centre5 and Volunteering
Committee.
The impact of the company's operations on the ¢ommunity and the enwronrnent
We are committed to shaping the future of Ca￿ and suyain our ability to rneet thaTrJing expectations and need5 of
our corywmunity, whether that be deterniined by location or age. Over ihe years. we have ￿gUla￿ respgnded to the
community's changing needs and In doing $0. have embarked on rnajor donot funded captal projects to develop four
campuses of care These catnpu5e5 yrill allow the community to benefit from high quality care, community 5UPPQrt,
independellt livit¥J a￿rtInentS and a raThJe of social events. easily a￿ssit￿ l(K3tions, along with opportunities to
volunteer to strengthen comrrunity ties. On the ground. we have also tr￿￿ernI$ed our care delivery with the
introduction ol hand-held. e￿CtIOn1¢ care tAans a￿j tT*>dem2sed our day community seNice5 programmes, taking
advantage of the trany digital innovarion5 that have been made. Please relerlo carbon reporting on pages 18 and
19 to understand our contribution and reS￿nSe lo the environmental challerges.

JEWISH CARE
SECTION 172 sfATEMENT Icont'dl
Thè desirability of the company maintainin9 a reputation for high standards of business conduct
Our organisation Is strongly committed to tnaintaining a reputation of high standard5 In all of our charitable
deliverables and busine5sconduct. Organisat￿ll31 and departmental risk fe91yers￿e keptand overseen by Interna1
Audit AssurawKe and Risk, a 5ub-Comrnittee of ihE Board_ intemal audii fil￿tiOn a150 pwbrms a critical role i
determining cross cutting audits ba￿ on risks with hwjh net risk scores. as well as area5 01 the busi￿$$ that heavily
on robust tontrol environments Ihat drèrnatKalty reduce our risk ex￿SU￿. As a CCK r￿ulated Charity. we also
respond to ￿9￿latory findings obtained during in5Wions to understand h(M seNice improvements can be rnade. All
regulat(xy finding reports are reported to the Board of Tiustee> AIKJned to ryjutationhl Tnanagernent is our process
for reporting serious incidents ISIRI to the Chafity CommissKX). Jewish Cares SIR procedure was Put in placè in July
2018 and amended in February 2020. The SIR protess is a rO￿$t one and has resulted in a number of reports beiry
made. ￿ri￿ FY2021 there was a rep¢yt made In May 2020 when our first staff member died of Covid-19. and the
Cha￿ty ComMiss￿n was èntirely confident in the way that this very sad intithnt had Wn dealt with. The SIR proce5$
requires any potential incident to be reported to a comtnitlee of various members of the Board, wherev￿￿ th
committee will convene to discuss each incident. and ihe Board is inforrned whethèr the py)tentsal incident 15 rewrted
to the Charity Cornmission or not.
The need to art fairly as between members of the company
All Trustees and Diiectors of subsid41ry eniilies act in the best interests of the charitable organisation in rneeting Its
charitable objectives. Declaration ol arty conflicts of interest are a standiry agenda item at each Board and 5ub-
Committee meeting. ConflKts of loyalty are dealt with in the same way. The Ttvstees do rx)t believe t￿re 15 ary
potential for conflicts of loyalty between Jwsh Care and it's subsidiary Con¥nU￿lty Trading timited gNen CTL only
e¥ist5 to SUPWrt Jewish Care.
FINANCIAL REVIEW
Analysis of the Group Charitable Artivities IOperatTronsl
Total charitable acbwties income for the Group before donatK)ll5 and other T￿me was £29.5m12019120 £34.9ml with
total charitable expenditu￿ before deprwation 01 £52.2m12019120 £53.3tnl re5ultiry in è net operating loss before
depreciation, donations and other income of £22.7.m12019120 net Ioss 01 £18.4ml. See ftjrther analysis on page 39.
The Tret Operating 10ss befo￿ donations and other incotne highlights ihe imwrtarKe ol our voluntary incotlle to
support the provi90n of our dayto t(Mlay servKes and to SUPPK)rt innovation With the dweloprnentof (yJr new services,
all of this with a view tofin3ntial sustsinability in light of ￿on0[￿l£ and demtyjraphi wessures on voluntarydonation&
The end of the previous financial year 8150 Saw the OLrtbreak of the Cowd-19 pandemic which had a very 5ignificanr
irnpact on our activities and plans for 2020121. The Executive Leadership Team Immediately concentrated its resources
and capacity on managing the pandemic, Iocu5ing and ptDtertitKJ the NK)st vulnerable client groups within our
Of9anisation. In late March 2020 we launched an emergency appeal -The kwish Hotne5 Ernergency Appeal.
alon9side Ni9hringale Hammerson and The Fed in Manchester. 90% 01 the funds were all￿ted based on the number
ol registered residential care beds. with l(Pkn of the fund allocated to 11 srnallff stand-alo[￿ Ca￿ ￿rnes who are
Members ol the National A550ciation ol je￿$h Homes. Jewish Care receNed £2ltn from this appeal during 2020121
arKI this has gone some way to support the severe finarKial tmpart ol the pandemK on our financial resources. We also
onverted our fundraising activities and day centre Provision lo online and vutuas participatiorL
Income
Our income comes frorn a Tange of sources. The principal funding sources for2020121 ao thariiable activities irKome.
donation5. legaiies. investment income, other incorne. propety disposal pr(￿d5and capital project donations. Total
Income from all pnn£ipal fvndirKJ swrces was £64.7m 12019RO £62tnl whith represents a 4% increase on the prior
year.
35

JEWISH CARE
STRATEGIC REPORT- AIMS, ACHIEVEMENTS AND PERFORMANCE
FINANCIAL REVIEW {cont'd)
Charitsble adivities income wa5 £29.5m in 2020121 12019120 £35ml. This fvndir9 SOLtrce c￿515¢5 of Ictal authotity
and private resdential fees 9rant incotne. retirement Imng rental income anddaycentre atter￿ance income. 2020/21
saw a Substantial dTOP in all residential fees drNen in the main by ihe kFSS ol a number ol residents, the inaknlity to
accept any admissions into any of our Care Ho￿$ lor a 12 w&k period 3sa regjltof the pandernicand a slr>w recovery
in occupancy. 2020121 also saw the Closu￿ of all of our day and community centres ftkr the fvii financk41 year, with a
gnificant downward impact on adtnittance and attendance fee income. Year on year the 1￿c￿a$e in frailty levels Saw
rise in demand forone to one iesidenrial and nursing tare. funding lor whichis covered by l(Kal autknity and private
irbcorDe. Residential lees art payable by lotal aUthorit￿S for indiwduals who INe iffi their borw9h prior to moving to
the care home whorn they musr fvnd_ Any gaps between the local autlM)rity knd1￿j re(eived and the cost5 of care we
provide need to be mei ty donations received ty the Charity.
Other incom¢ v4as £1.8m12019120 NIL). ￿VernMent infed￿n control funth) and rapid test fijndiry of £1.3rn vlas
received In 2020n1 but was utilised in full to cover the additional cost5 01 stsffing and ￿spertlYe mechanisms and
measures to manage infection contToI in all of our Co￿ community settiig5. Government C(mnavirus Job
Retentron Scherne ICJRg income ol £0.5m was also received a5 Staff wete fudwghed with the closure of our Day and
Community Centres.
Donations were £18.Im12019120 £12.6ml iepresentiThJ a 43% increase on the prioryeèr. £11mof this increase relate5
to the one off proceeds from the Jewish Htsmes Emeryency Appeal launche(* In March 2020 and a one off gift of £2
from the winding up of a charitsble foundètw)n. The bJart￿ of the increase ￿lateS to a s¥JnificarJi cOn￿b￿￿On from
the cornrnunity to suP￿rt the organisation in a challengiry year.
Legacy itKome was £4.3m12019RO £4.6ml d<ywn 7% on the prioT year l)ul Still exceedir4J budgeted levels lor this
income line. As is the nature ol the maktrup ol legacie5 frotn e5tate% there delays in 3 nutnber of proper(ies
proceeding to exchange/Comp￿tron duriiig the national lockd(wn. The volable ￿?[￿re of this income streatn requires
a1egacy fundraising srrategy to generate an awareness of the imp)rtatKe ar¥J iThpact of gifts in wlls to Jewish Care's
worL
Capiial projert donations were £6.9m 12019120 £8.3ml. Thi5 funding souitÈ £￿SiStS of capital donation5 applied
directly to our capital construction project& The captsl project tunding received during the year was towards the
construrtion ol the Sandringhaw campus at Stanmore. Wedges and commit￿ntS mae by our capital project don(Ys
in prior years continued in line wth the pledge ￿deMPtIon timings for 2020121. Expenditure On capit31 development
projects is capitalised into their re5pectivÈ lixed asset categories on the balancesheet. The phased natureof this funding
strearn which extend ijut beyond re5pedive projectcompktiondates. Tequirethe use ofcotnmercial bDrrowin9 facilitie5
to bridge the gap between cap'tal funding receipts and intenyve cash-ouffloY4s during constTuciion periods. The
balance of the £13m ￿v0￿1n9 k)an lacility with Barday5 was drawn down during the year to support the ionstruction
payrrents1£6.6m utilised in 2019ROI.
Property Disposals 2020RI saw the disposal ol the Bearsted Centre. Jwlish Care hdd an iThterest in the headlease
with Norwood hok4ing an undedease in the property. the disposal proceeds were split evenly between Jewish
Care and Norwood and. the profit ¢)n disKM)sal forjevrish Care was £2.9m. The 2019nO year saw the di4rK>sal of three
properbes from a gifted grou1￿ ￿nt p(*lfol￿ wlh a prolit on dtSPOsal 01 £4EI k.

JEWISH CARE
STRATEGIC REPORT- AIMS. ACHIEVEMENTS AND PERFORMANCE
FINANCIAL REVIEW Icont'd)
Expenditure In¢rte 9)
Expenditure on lundtsising was £2.6m12019120 £3.6ml. Expenditure on raisiry fuTKls was 11% of donation and lega(y
income 12019120 21%) and is lower than the wèvious year due to Cwd 19. events costs lit)ked to our norrnal
fundraising events wle Substantial￿ bwer. Ihe majolity of which rdates to the can￿lIa1￿>n of the annual
fundraising dinner.
Expenditure on our charitatAÈ actwities (including depreciatson of £3.2rn1 fty wr care IN)tr￿s. day centre5. home care.
retirement Swing. and mental health resources was £55.8m 12019r20 £57rn1. SotrbÈ areas of wr tharItab￿ activities
IYK)5t notabty our care based servKes saw a si9nifKant increase in expenditu￿ due to Covid 19 and other areas
reduction in expenditure (Day and Community Cent￿5 and some he￿1 office dÈpartrnentsi the swift adoption of
reset plans to mitigate the fi'nancial impart ol the pandemic
Charitsble expendw1u￿ in our(afe IKbmes was £38.9m12019t20 £38.4ml. The majority of the i￿reaSe in expenditure in
the year ￿lated to Covid 19 related expenditure, with the additional cosls of petsonal protettive equipment IPPEI,
additional sraff and agency costs to covèr perK)ds of self-i501aton, enhanced overtime rate5 for our care rtaff and thank
you bonu5e5, additional staff fooKI costs and the costs of tesiing regimes for staN, residents. Ènd vI￿10r5. Some
mitigation ol Ihese costs included suppon from the govemff*n¢ wlh the receipt of Infection Control Funding from
ea£h local authority and ac￿55 to PPE. As part ol our financial mIt￿atK)n ptsns. Iklober 2020 also saw the Closu￿ of
one of older c¥e homes, Clore Manor in Hendon, a home that brought (hallenges to rnanaging tare in a building
that wa5 constructed over 50 ye3r5 ago. The closufe saw a ￿rnber ol redundancies with the transfer ol all of the
re5ident5 to our newer home5 across ihe estate. Challenges with high agew costs and recruitmeni lees in our ore
homes pr￿r to the pandemK *Ere also magnified by Cowd 19.
Charitable expenditure in our day centres was £5m 12019r20 £7.Iml. March 2020 Saw ihe closure of all of our day and
community centres. with a sub5equenl Te-provision of seryices in a digital and wirtual format 5UPPOrted by our
befriending service and a meals on wheels delivery optiorn The closure of the day and cotnrnunity centres saw a
significant reduction in day to day operaiional costs with a tnajorstsfl restnJclurin9 progrwnme compleiing in January
2021 with 51gnifitant redundancy cos1$
Charitable expenditu￿ in our home Ca￿ semce was £0.8m12019120 £1.1ml. As 15 the case with the Care Homes. our
Home Care servitr also saw an increase in the year with COVKI 19 related expendtture son￿ mitigation of these costs
irKluded support from the governtnent with the receipt of Infeciion Contrd from each lotal authority and
access to PPE. We anticipated lower operational costs in 2020121 due to the c105ure of our North West LoNlon and
Hertlordshire home care service Prior to the parKlernic in the last quarter of 2020. but thi5 did noi translate in full for
the reasons a5 stated atx)ve.
Charitable expenditure in our retirement INing semce was £4.7m 12019120 £43ml As is the case with our other
comrnunity-based serV￿e5, our ￿tireMent living Care SeTh￿e also Saw an itKrea* in the year with Covid 19 related
expenditure. Some mitl9ation of these costs included support from the grNernment with the receipt of Infedion
Contrd Fvnding from each local auihotity and access 10 PPE. 2020RI also saw the completion ol our third retirement
living scheme. 48 urtifs ar Pears Court in Sandringhatry this Scheme wll welc(me tenants in Jur* 2021.
37

JEWISH CARE
STRATEGIC REPORT- AIMS. ACHIEVEPJIENTS AND PÉRFORMANCE
FINANCIAL REVIEW (corrt'd}
Expenditure Inote 91 Iconi'd)
Charitable expenditure In our social work service was £2.4m 12019/20 £2.3ml Our s<xial wc>d( service supports
irdividuals, families, carers. and communities and also plays a pivotable role in cère ￿)Mes, retirement living and
service admission process. The social work 5ervKe does not attt3ct any furndirfJ with the costs of this service being fflet
in their entirety by dOnat￿s.
Charitable expendifure in ovr mental health service was £2.Im {2019120 £1.5¥nl reflerting the cost ol the Integrated
ment31 health senitce provided by the Jewish Ass(xk4tion lor Mental Illness UAMD. March 2020 saw the closure of the
mental health day and community ￿ntre5 with è subsequent rtrprov1s￿nin9 of s@rvites in a digital and virtual format.
CentTal cost5 We￿ £5.9m12019120 £9.7ml. The maiorty of the increase in costs relates to a restnjctufing programme
of our support and central departments in 2020r21. Central costs are allixated to ￿t￿ltIeS based on the n￿rn￿r of
lull-time equivalents at Jewish Care. ()Jr central costs ale I￿al￿at a ￿*1 that isconsistent with the requirement for
the effective running of a Charity of our sze.
38

JEWISH CARE
STRATEGIC REPORT- AIMS, ACHIEVEMENTS AND PERFORMANCE
FINANCIAL REVIEW {cont'd)
Further analys￿ of the Group Charitable Activities {Operation5) ts os set below for the yeats ended:
31 March 2021
31 March 2020
£, 000
£. 000
Charitable rtt<ome and e¥peThJiture
Charitable activiiies income
Charitable expenditure before depreciationl
Operating charitable loss before donations
Other operational expenditure
Depreciation and amort15ation
Total other operational experKliture
Asset write offs (former Princess ￿exandra co￿ Homel
29528
152.2471
122.7191
34.966
153.3581
118.3921
13.5681
(3.568
13,6641
13.6641
1520}
Net operating105s before donatsons and other income
Other Income
126.287)
1.812
122.5761
Income from donations and investments
Donations and legacies lindudes one off emergenw appeal fflonies in 20211
Fundraising expenditu
Other irading entities
Investment income
Investment fees & other investment related cost5
Total Income from donations and investmerrts {net)
22,435
12,554}
17,225
13,6241
70
1.153
11921
20,848
1.017
11901
14,498
Net gperating Iloss)
(3,6271
18.078}
Net unrealised gains/Oosses} on invostments
6,492
19491
Propety Disposals
Capital projert donations
Sandringham
LeiLa's House VAMI}
Total opiial project donations
1882
421
&399
465
8,2Z4
110
864
&334
Actuarial Oosse5l/gains on defined benefit pen*on sC￿rne
Net movernenl in funds
13,9091
&702
2.999
1727
l. charita￿￿e actiiritie5 income consists ol bcal authority arKI privaté restdenlial I￿5 grènt income, reb"rement liviry
wenlal incorne and day centre attendance income.
2. Charitable a£tpiitie5 expenditure in our Care Hornes. Day Centres. Home Th￿. Retirement aTKI Mental Healrh
services (note 9
3. Other income relaies to goVemff￿￿t fvnding for corona￿ruS Job Retenti(xJ Scheme ICJRSI and Infecbon
Control Fundin9 IICFI
39

JEWISH CARE
srRATEGIC REPORT
Defined Benefit Pènsion Scheme
The pension scheme liabilities have b&n calculated by uwlatirkj the valuation cakulations carried out for the formal
actuarial valuation as at 1 Apfil 2019. The deficit al 31 March 2020 under FR5102 was £14.4m12019120 £10.6ml
further details can be found in ntste 28_ In r￿OgnitiOn of this level of penS￿n delicst lor Jewish Care, the inve5tTrent
strategy approved by the Pension Trusrees and Jewish Care along ¥wth a collateral security arrangement in order 10
reduce thÈ charitys exposure to any potential detefioration in the future continues. The annual contri￿tIOnS to the
schetne from Jewish Care reduced to £0.6m in 2020r21 1£1.5m 20191201. as a result of an agreement between the
Trustees of Jewish Care and the Trustees of tlE kwish Cate Pension Scherne land in line with guidance issued by ihe
Pensions Regulator) to mitigate the Iinancial impact of Covid -19 on Jewish Cafe. Under that agTeernent contributions
will continue al a reduced 50% level durin9 2021122 arKJ will irKrease to the 11KPA Iwel Iroffl the beginniry 012022121
This will still result in the defKit beir¥J fully repaid overthÈ tar9et period of 10-15year&
Inveslment Objectives, Power5 Perf0m￿nCe
Jewish Care's investment twer5 are sei our in its MernoTandum of Associatiory which states that Jewish Care shall
have the power". "To invest the llFonies ol Ihe Charity not imn1al￿Èets lor its Pu￿￿Se5 in or upon such
Investments seculitRs￿A1OrpeYSD￿J/p1OPty8SrnéYbe ilwhtfit-
Al the year end. the market value of the Jewish Cale Group's investments wès £31.5m 12019AO £27.7rn1. Theie we
net gains on the investment portfol&> of £6.4m1201912tr.10ssesol £1ml. Investtnent gains for the year follow a rnarket
rebound in equity markets corllbined wilh worldwide tnonetary and lixal stsmulus after a period of volati5ity brought
on by the Cowd-19 lockdown'5hock' experience ot2019RO As part of the mil￿allOn ol the fi￿n(la1 impact of Covid-
19 on Jewish Care. the Board approved the withdrawal of £ISm from free investment reserves in 2020121. this was
primarily to cover the reduced income from day-to-day O￿latIOnS and to suppLvt w(￿Ing capital requirements.
Investments were managed equally ty Veritss InVest￿nt Managernent LLPa￿ Quiltercheviot Ltd.The key invesiment
objective lor both Managers is to &hieve an absolute relurn of inflation plus 3% over tIE medium temi 3- Syears with
Veritas Investment Management achieving a one-year total retum of 25_87% in the year end&1 31 March 2021 (last 3
years 10.45%, last 5 years 10.48%) and Quilterchewot achiewThJ a one-year total return of 28.3% in the year ended 31
March 2021 Ila5t 3 years 10.6% last 5 yea15 13.1%). Both investment managers have a fulty discretionary investment
management mandatÉ with the risk profile for both Investrnent Manager5 being one of mediutD risk with an empha51S
on capital growth with income. Perforrnance is monitored by ihe Finance, Audit ar¥J Investment Committee.
Ethical Investments
Jewish ca￿ takes all reasonable stÈps to ensure thai any deciyons taken ty irs investrnent manager5 in respeci of its
corporate inve￿mentS are con515tent with its social Ca￿ policie& Regular reviÈw ol the investrnent managers, Ethical
Investment Policy is undertaken.
Taxation
jewish Care and its subgdiary charitable enDries are exetnpt from irKome tsx corwTrration tax on its charitable
actiwties. Jewish Care's trading subsidiary and other ￿￿ted tradifig suby"diaries are liable to United kn"ngdom
corporation tax where they have tsxable profits. Like rnost charities, Jewish Care 15 unèble to reclaitD much ol its input
VAT and suFEer5 11 as an expense. All lrrec0vera￿e VAT is included within the appropriate expendituo headings.

JEWISH CARE
STRATEGIC REPORT
Employment Poli(y
Jewish Care is commttted to estsblishing equality of optY)rtunity lor all stsff and volunieers. 11 is the rA)licy ol Jewish
Care that there should be no unfair dis(rirniTr3tion in cott5hlering apPI￿at￿)rts for employtnent. irKluding those frorn
disabled person5. We believe in a dNeTse team and promotÈ diversity and indu5ion in all forms and, we have policies
in ￿a(e to ensure we give candidares arml existiThJ staff equal opportunities to $￿Ceed_ We are also registered as a
Disability Confident ernployer. ThÈ direttors are committed to maintainiry and (knlopiNJ communication ar
Consultation procedures with employees who. in t￿￿ are erKouraged to bKome aware ol and involve thetn5elves in
the perf(Ktnance of the Charity- Please refer to the section 172 statefflent on pages 34 wth regard to the interest of
the company's employee>
Gender Pay Gap
Jewish Care's values are at the heart oleverythin9 wedo. and we are committal and pmud of our diverse and inclu5nlÈ
O￿an153￿0n where people a￿ treated lairty with dignity and respect. Jewith Care's medibn gender pay gap is 1%
lrneaning its get)deT pay gap is 13% with diffe￿n￿ between the tb¥o fflea5ures being due to the gender pay gap
in those paid in the upper quartile).
Modern Slavery and Humèn Trafficking
Jewish Care is committed to eliminating the existence or prospect of nw)defn day lavery and hjman trafficking within
its own business and that ol Tts suppty chain. TheTrustee& and Executive Leadership team are responsible for assessing
and bolstering Jewish Care's effettiveness, to ensure that slavery and human trAffi<kirYJ are not taking place in its
busines5 or SUPP￿ chain& They do $0 by pro￿ding adequate resources Itaining. investment. Jewish Care's
perfomiance is measured annUal￿and membersof stsff ￿Sponsiblef0r procuremwbt ao required to cornplete courses
th respect to modern slavety capaoty building and rep)rtsry/etc. More infDfmalioo is available in our Anti-slavery
and Human Trafficking ststement published in April 2019 and availabbe at ww*.
ewishcare.o
41

JEWISH CARE
STRATEGIC REPORT
Risk Policy
The lftternal Audit armj Risk Committee ensures a risk ¥sessmit review is undetsken annually arKJ that all key risks
are identyfied. rewrted to the Board and suitsble controls a￿ implemented. Care identifies and manages risks
that endanger the achievement of the strategic aims. asdefired in its MemoraiKJum and Articles of Association and its
published Vision and Mission. The outbreak ot Cowd-19 intrfyjuced new ri5kswhilsr al￿> compounding e)asring risks.
The prirKipal risks and uncertaintjes faced by the organisation this ye3ra¥¥.
Risk
Major outbreak of food FM)isoning. or of infection or a
lire or another seriou5 inodent lÈadirMJ to multiple
serious illness, injury QT even death. This sort of
happening could blso lead to fepuiatKJnal damage,
reductK)n In Income or an increase in expenditu￿.
Accdental dats misuse or leak by staff ry malIc￿S
unauthorised access to data. This could lead to
significant Iinei reputational darnoge loss ol
Income.
Miti￿tion
Risk control mea9Jre5 include extensfve policies and
procedu￿$ ctynpreher6ive stsff ttaining plus various
checks and JJdit
Control measures i￿lUde a strong IT security
ewronmenr linclLK*irvJ multi factor authentication, e
mail screening andfeal lirne m￿ltOring ol log ons and
network activity) 2nd Staff training on security and
GDP
Reduced availability of 3ppropriarety skilled staff
leading io higher costs and a les5 corisisrent slaThlard
ol care.
Risk control rrEawre5 itKlude an on90ing staff
CTUitment Par￿r. vatitrus
"besi employer
inilialives and a bJ5iness continuity plan that diverts
sources fr(Mn support ￿￿tiOnS to the front line.
L055 of fundrai￿￿9 income due to ￿lia[￿e on a few lay
leaders to raise funds.
Risk contrd me&uie5 inclthd the roll out the
recommendations frotn a strategic Teview of our
furrflraising 5ttategy to include plans for sustsin8bility
and diversification OF the income rx)rtlolio with a
reduced depetKlerKy ￿ vduntsry armj leg4Xy incor￿.
In addition. there is a leadership development
programme in to train the next 9etErntion of lay
leaders.
Risk iontrol mea9Jres Include the regular review ol
policies arml pr(xedures by both in house and
independent extwnal (ontractors. Ma￿ated training
for staff. communKation on a regular basis with all
staff. and regular re*ipw and reporting by extern
contractors with overswjht from our Property Expert
Group.
Propety estate wulatory compliA￿e, the risk ol a
failure to comply with statvtoryand regulatoryfegimes
which ensure the safety of those Imng. using, entering
or kvorking in our premises.
42

JEWISH CARE
STRATEGIC REPORT
Risk Policy Icont'dl
In last year'5 Annual Reyjrtwe rewrted on ajditional risks that the organisatK)n F¥ed as a result of the pandemic.
Reduced income. Occvpancy fell by over 2fth bets￿￿) March and June 2020 vvith admisgons frozen during the
12 week national lockdown. AdMiSs￿nS resumed in June 2020 when all Homeswere Cowd 19 free, and occupancy
has In￿edsed gnce then We are now back to pre-pandemic <*cupaw ￿Ve15. However. are mindful that this
coming winter could be challenging, arKJ (xcupatKy could reduce agai
Local Aut￿}rity Funding, both for residential fees and financial suprx)rt for the iMp￿t of the pandemic. Local
Authorities Iprowdersl have provided iTifection c¢)ntrd fundiNJ sorre increase in fates to cover PPE costs and
fection control methods ènd proceduies as mandated by the Government This funding goes some way to
SUPSX)rtthe additional pandemK cost> Last Year¥￿ were coKemed thatone or rTh)re Local Authoritie5 could fail.
Thai has not happened due to suppm from central gOvernr￿lI. Whi15t failure is still p05&ble. we beliÈve this risk
ha5 reduced.
Future c05t incTeases. Even at this $￿ge we do notyd know the likety effKt olthe pandemic on certain costs SLKh
as in5urarKe premium cost
WidereconoM￿ impact. The economy has stsrted to recoverfrom the pa￿￿eMiC a￿1 that ￿0Very has been better
than many people tkK)ught Itwould be. However nol all econ(xnic indicaior5 are positive. and a chalenging winter
could reverse some ol the economic gains seen to dare. There is still a risk of indivKluals, tnjsts or foundation5
duong donations due to economic downside or uncertainty ordonations being diverted to other causes.
Reduction in the vèlueolour investment portlolio. Global mafkets reactedto the Covid-19 paThlemic wth a decline
in the value ol the portfolio investment5 at Ènd of Marth 2020. These dedines have been rever*d the
value of our investment Fx>rtfolK) at 31 March 2021 is now in excess of the value at 31 March 2019. Clearly there
is srill a risk that these 9ains cwkl be reverwl if the wnter is challeng5ry.
C￿r Internal AEKlit futttion piesents an intemal audit EAan to the Audit arKI ￿sk Cornmittee at beginntng of each
financial year. The internal audit plan cuts across services with audits 5dected for rewew based on the risks with high
net risk xores taken frorn departmental risk Tegister& Intemal audit rev*ws and recornmendations a￿ presented to
the Audit and Risk Committee upon completion that also indudes man¥jen￿nt responses. Business Continuity and
Disaster Recovery plans continue to be re¥riewed and Updat￿ ai an orgartisational and departmentèl/service level.
Plans are tested and rewrted to the Audit and Risk Committee.
43

JEWISH CARE
RATEGIC REPORT
Resevves Poliry and Going Concern
jewish Care's reserves policy locuses on the level ol its fvee Igenerll re5erve% exdudin9 restricted, de￿gnated and
the pension reserve.
The pension reserve 15 eXClu￿d as a pkn is reducirKJ the Charity's risk regarding arty potential future deterioration
ol the Current defKiL Tangible fixed a55ets are Con￿dered designated. as tw do not repre*nt free reserves. The
reserve5 ptslicy is upjated approved ty the Finance, Investment and Audit Commitiee and Trustee Board
on an annual basis. The apprO￿h adopted by Jewish Cère to devdop 115 ￿Ser¥￿S KKilicy is the 'risk identification
pproach. r￿0￿mended thÈ Charity Commis%on. It revwrfs tre financial impact of risk the stability of future
income stoams and thè lunding of future expenditure plan& The Fina￿e, InVest￿nt 8nd Audit Committee then
monitors Jewish ca￿,$ perf0m￿nCe against bu&Jet and recomnwd5 action io brKlge any gap in reseNes il and
when nÉces53ry. The approved 2020121 re5erveg policy is that a level of £21.4m Irepresentin9jUSt under S months
of expendilurel of free reserves wa5 appropriate. Subsequent to yw erKI. the Finanie, Investrnent and Audit
Committee teviewed je￿5h Care. s reserve5 ￿11£Y and increased the polry to a level of £2Srn. The increage was
driveTr by stock market Idatility and fisir4J cost5.
At the 31 March 2021, the total fund5 held on a consdidaied bas￿ v4ere £142.Im 12019120 £133.5ml. After tsking
out restricted and desvJnated funds but LEfore the penyoft scheme reser%t. free reserves were £29.1 m 12019/20
£22.Sml. This is signifficanty atM)ve the TecomrrEnded reseryes arKI also above the taiget of £21.4m in place at the
ènd ol March 21 explained above and somewhat above the current reseNes target. The Board of Trustees is
CUr￿n1￿ ihinking a￿)￿¢ futu￿ investment in light of the tTWy Cur￿￿1 and future challenges lacing the
Organ1￿110n..
RÈseryes (Funds) at the 31 March 2021=
At the 31 March 2021. the total funds hekj on a con501HJated ba￿5 woieÉ1411 m12019RO £133.5rnl and were made
p of the follokwng..
Endowtneni reseNes were £16.9m12019RO £16.5rn1 and reprEsent the value of endowments to prowde
5UPPOrt to the general objectives ol Jewish Carq the rnayityof which are pr<)perties and investments.
Restricted resetves were £3.6m 12019120 £3.Sml and are sp￿t in accordance with the conditions of the
donors/funders. Wease refer to note 24 in the finarKial statements for furt￿r details.
Designared reserves were £106.9rn 12019120 £101.Sm} a￿1 ￿Present the value ol the functional tangible
rixed assets ol the organi5ation Thame￿ th& ￿rnes. day centres and retirernent liviw schetnes from which
Jewish ca￿ operates its 5eryices netied off against the ¢(m￿re1a1 term loan and revO￿1n9 facilities used
to fund the ionstruclw)n of the Maurice and Viwenne Wohl Campu5, Wohl Court at Hendon and
Sandringham at stanrnO￿.
The pensi{￿ reserve was a deficii of £14.4m under FRS10212019120 £10.6rn1 and rep￿sents the deficit tsn
the defined benefit pensK)n scheme. The prograrnme to ￿dresS thi5 deficit has been disc￿SSed on page
40. Please also reler to ￿te 28.
Free 19enerall ￿SeNtS before the pension deficit were £29.1m12019120 £225ml and ère above the target
of £21.4m15ince revised to £25ml alx)ve.

JEWISH CARE
STRATEGIC REPORT
Goin9 Concem
At the time of approving rhe financial ststements. Ihe Trustees ha¥E a reasonable expeciation that the Charity hès
adequate resources to cOnti￿e in operation lor the foreseeable future. This expe(tstion inclu(Jes an assessment of
the irnpart of the significant organisational risk* The financial accounts have been produced on the going concer
basis gNen the level ol reserves and plans io mitigate financial exrx)sure. Further details ol risk5 can be found on
page5 41 and 42 with a rrKire detailed asSesS￿￿nt of the adoptTM ol the goirKJ concern w)Iw induded in the
actounriThJ pjlicies on pa9e S8.
45

JEWISH CARE
4. RESPONSIBILtTIES OFTRUSTEES
The Tmsrees. (who are also directors of Jewish Care for the purFX)ses olcornpany lawl are responsible for preparing
the Trustees, Report and the accounts in Kcordance with appI￿ab￿ law and re9ulaiions.
Company law requires the Trustees to wepare financial 5tatetT*nts for each financial year. Under that law the
Trustees h*e elected w prepare the finarrial ststements in a[[￿dar￿e with applicable law and Unrted Kingdom
Accountin9 StandaTds (United Ki￿d0M Generally Accepted Accounting Practicel. including Financial Reporti
Standard FRS 101 the Financial Reponing Standard applicabSe irt the UK and Republic vf Ireland. Under Company
law the Tru5tee5 must not appro¥e the fi.nancial statement5 un￿$S$at15￿e<j that they give a true and fair view ol the
State of the group's and ihe charitable company's affairs and the group's and tharitable company'5 net rnovemenl
in funds. induding the income and expenditure for that period.
In p￿ParIng those fina￿al slatements %¥hich give a true and lairiiew. the Trustees should follow best practKe and..
select suitable accounting policies and tlEn apply them con9stent￿.
obseNe the methods and priD(iples of the Charities SOBP..
m8ke judgements and estirnates tlk3t are reasonable a￿j prudeni
state whether applicaEAe accounting StarKlards and ststernent5 of ￿cOMMended ptactice have been
folk)wed, subject to any material departu￿ discbsed and explained in the linanck415taternents', and
prepa￿ the finanoal stateffjents on the goiThJ concem basis unless it is inappropriate to a55ume that the
tharitsb￿ company will continue on i14it bags.
The Trusiees a￿ resFM)nsible for keeping PToper group accountir#J record5 that disclose with reasonable accuracy
at any time rhe financial position of the charitable cotnpatry and group and enable them to ensure that the financial
statements comply with the Companies Act 2(K6. Thty are also re5w)n5ible for safeguarding the assets of the
charitable company and the gr￿P and hence for taking reasonable steps lor the prevention and detection ol fraud
nd oiher irregU￿rI￿"￿
In so far as we are aware".
there is no relevant audit infom)atioft ol which the charitable company and group's auditor is unaware.-
and
the Trustees have taken all Steps that thty ought to havetaken to make thernselves awdre of any relevant
audit inlorrnation to establish that the audiior is awa￿ ol that information.
The Trustees are responsible for the mainienance and integrity ofthe corp)rate and financial information included
on the charitable company's website. Legisktion in the UThled Kir¥Jdom governing the preParat￿n and
dissemination of finarKial sratements may differ from legislatM)n in otkr jurisdiclioD5.
46

JEWISH CARE
4. RESPONSIBILITIES OF TRu￿EEs Icont'd)
The Trustees Annual Rew)rt which incorporates the Strategic Report and the Directors Report as required by
(￿npanY law has been bpproved and aurhorised for issue by the 8LxArd of Trustees in thwr capacity as directors on
the 22 November 2021 a￿1 signed on thwr behajf by.
air & Ttuste¢
onathan Zenios
22 No4ember 2021
47

## **INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS AND TRUSTEES OF JEWISH CARE** 

We have audited the financial statements of Jewish Care (the 'parent charitable company' ) and its subsidiaries (the 'group' ) for the year ended 31 March 2021 which comprise the Consolidated Statement of Financial Activities, the Consolidated Summary Income and Expenditure Account, the Group and Company Balance Sheets, the Group Cash Flow Statements and notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including FRS 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland" (United Kingdom Generally Accepted Accounting Practice). 

In our opinion the financial statements: 

   - give a true and fair view of the state of the group's and the parent charitable company's affairs as at 31 March 2021 and of the group's incoming resources and application of resources, including its income and expenditure, for the year then ended; 

   - have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and 

- [•] have been prepared in accordance with the requirements of the Companies Act 2006. 

## **Basis for opinion** 

We have been appointed auditors under the Companies Act 2006 and section 151 of the Charities Act 2011 and report in accordance with those Acts. 

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor's responsibilities for the audit of the financial statements section of our report. We are independent of the group and parent charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC's Ethical Standard and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. 

## **Conclusions relating to going concern** 

In auditing the financial statements, we have concluded that the trustees' use of the going concern basis of accounting in the preparation of the financial statements is appropriate. 

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the group's or parent charitable company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue. 

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report. 

**48** 



## **INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS AND TRUSTEES OF JEWISH CARE** 

## **Other information** 

The other information comprises the information included in the Trustees' Annual Report other than the financial statements and our auditor's report thereon. The trustees are responsible for the other information contained within the Trustees' Annual Report. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. 

Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. 

We have nothing to report in this regard. 

## **Opinions on other matters prescribed by the Companies Act 2006** 

In our opinion, based on the work undertaken in the course of the audit: 

- the information given in the Trustees'/Directors' Report, which includes the Directors' Report and the Strategic Report prepared for the purposes of company law, for the financial year for which the financial statements are prepared is consistent with the financial statements; and 

- the Directors' Report and the Strategic Report included within the Trustees' Report have been prepared in accordance with applicable legal requirements. 

## **Matters on which we are required to report by exception** 

In the light of the knowledge and understanding of the group and the parent charitable company and their environment obtained in the course of the audit, we have not identified material misstatements in the Directors' Report or the Strategic Report included within the Trustees' Report. 

We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our opinion: 

- adequate accounting records have not been kept by the parent charitable company, or returns adequate for our audit have not been received from branches not visited by us; or 

- the parent charitable company financial statements are not in agreement with the accounting records and returns; or 

certain disclosures of trustees' remuneration specified by law are not made; or 

we have not received all the information and explanations we require for our audit. 

**49** 



## **INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS AND TRUSTEES OF JEWISH CARE** 

## **Responsibilities of trustees** 

As explained more fully in the Statement of Trustees' responsibilities set out on pages 46 and 47, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. 

In preparing the financial statements, the trustees are responsible for assessing the group's and parent charitable company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the group or parent charitable company or to cease operations, or have no realistic alternative but to do so. 

## **Auditor's responsibilities for the audit of the financial statements** 

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when If exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. 

## **The extent to which the audit was considered capable of detecting irregularities, including fraud** 

Irregularities are instances of non-compliance with laws and regulations. The objectives of our audit are to obtain sufficient appropriate audit evidence regarding compliance with laws and regulations that have a direct effect on the determination of material amounts and disclosures in the financial statements, to perform audit procedures to help identify instances of non-compliance with other laws and regulations that may have a material effect on the financial statements, and to respond appropriately to identified or suspected non-compliance with laws and regulations identified during the audit. 

In relation to fraud, the objectives of our audit are to identify and assess the risk of material misstatement of the financial statements due to fraud, to obtain sufficient appropriate audit evidence regarding the assessed risks of material misstatement due to fraud through designing and implementing appropriate responses and to respond appropriately to fraud or suspected fraud identified during the audit. 

However, it is the primary responsibility of management, with the oversight of those charged with governance, to ensure that the entity's operations are conducted in accordance with the provisions of laws and regulations and for the prevention and detection of fraud. 

**50** 



## **INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS AND TRUSTEES OF JEWISH CARE** 

In identifying and assessing risks of material misstatement in respect of irregularities, including fraud, the group audit engagement team: 

• obtained an understanding of the nature of the sector, including the legal and regulatory frameworks that the group and parent charitable company operate in and how the group and parent charitable company are complying with the legal and regulatory frameworks; 

• inquired of management, and those charged with governance, about their own identification and assessment of the risks of irregularities, including any known actual, suspected or alleged instances of fraud; 

• discussed matters about non-compliance with laws and regulations and how fraud might occur including assessment of how and where the financial statements may be susceptible to fraud/ 

As a result of these procedures we consider the most significant laws and regulations that have a direct impact on the financial statements are FRS 102, Charities SORP (FRS 102), Companies Act 2006, Charities Act 2011 and the parent charitable company's governing document. We performed audit procedures to detect non-compliances which may have a material impact on the financial statements which included reviewing the financial statements including the Trustees' Report, remaining alert to new or unusual transactions which may not be in accordance with the governing documents. 

The most significant laws and regulations that have an indirect impact on the financial statements are those in relation to the Care Act 2014, Care Quality Commission regulations, health and safety regulations and General Data Protection Regulations. We performed audit procedures to inquire of management and those charged with governance whether the group is in compliance with these law and regulations and inspected correspondence with regulatory authorities. 

The group audit engagement team identified the risk of management override of controls as the area where the financial statements were most susceptible to material misstatement due to fraud. Audit procedures performed included but were not limited to testing manual journal entries and other adjustments, evaluating the business rationale in relation to significant, unusual transactions and transactions entered into outside the normal course of business and challenging judgments and estimates. 

_A fut1her description of our responsibilities for the audit of the financial statements is provided on the Financial Repot1ing Couno'l's website at http//www.frc.orquk/auditorsrespons1b1lities. This description forms pat1 of our auditor's report._ 



## **INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS AND TRUSTEES OF JEWISH CARE** 

## **Use of our report** 

This report is made solely to the charitable company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required to state to them in an auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company's members as a body, for our audit work, for this report, or for the opinions we have formed. 


HANNAH CATCH POOL (Senior Statutory Auditor) 

For and on behalf of RSM UK Audit LLP, Statutory Auditor 

Chartered Accountants 

25 Farringdon Street, London, EC4A 4AB 

Date: 21st December 2021 

**5.2** 



JEWISH CARE
Consolidated Ststement of Financial Activities
for the year ended 31 Ma￿h 2021
2021
2020
Totsi
Total
Notes
Arnds
Fu
Funds
Fund5
Funds
E 000
£. 000
Income and
endowments I
DonatsoTh5 ￿K4 IEgaaes
Ca￿tal woiertdonatK>tt5
5124
21.325
Z2.435
17.Z25
6.864
8.33
charilab￿ actNit
29.521
29.528
34%6
Other in(otne
1.35l
1.812
Other trading
70
Irwestm*ts
1.153
1,153
1.017
D￿pOSal of ProFErty
Tot
IB82
IB82
421
55.347
9.326
64.680
62.033
Expenditureon:
Rasing [￿r￿s.
FundtJLfl
ISS4
2,5S4
3,624
estmenrfe
192
192
190
ch￿tableaCt￿l
9A4
51259
1420
136
55.815
57.022
ot￿reXpendI1Ure
520
Tot
5QW5
1420
$8.561
61.356
Net ￿l￿$/I￿$se$l on
itive5tments
14
5.951
541
6.492
19491
Net iiicome
5.Z93
412
12.611
127ZI
Transler l>rf%Yeen fun&%
fi879
IA8791
A￿varIal Ilossesllgains
on defined b¢Dtfit
poDsion s¢hernes
13.9091
13.9091
2.999
N•t movement in fund5
&263
412
&702
2.727
Re[￿￿(111atitfi of fundL
Tot￿ funds brought
fo￿ar
113.465
3.543
16.472
133.4BO
130.753
Total funds carried
foiward
25R6
121.728
1570
16.884
142.18Z
133.480
The ￿te5 on pages 57 10 102 fomi an integral part ol the Kcounts. AJI actNities durin9 the year derive from
continuiry actiwities. Full comparauve fKJures for the year ended 31 March 2020 a5 shown in note 34.

JEWISH CARE
Consolidated Summary Income and Expenditure Account
for the year ended 31 March 2021
All income
All Incorne
funds
funds
2021
2020
' 000
I￿¢￿e
63,521
61.016
Gain/llos51 on irNe5tmEnts
1041
1mle5t￿nt income
1.153
1.017
Gr055 irKorne inthe rewting wrod
66.715
61,132
XPEnditutE
154.7901
[57.3791
Interest payab
Deprecsaiion and aMort￿At￿?Th of tangble and a￿ts
12001
13.4351
(3.6641
Total expendiiure in the reporting period
IS8.4251
161.3561
incorne before tax for the repffling pe￿d
Tax payab
Not I￿OI￿e¥[exp￿1￿urÈ1 forthÈ ffinancialyear
4290
{Z24)
&2
IZ241
The Consolklateo Surnrnary Income and Exp￿I￿re A[C￿nt 15 tlerThed fr￿n thestate[￿￿t ol Fina￿81 Actmties on page S3 with
rnovements on endowm￿1 fufyjs rerth)¥ed to comply with Company law.
All iniome and eX￿￿1t￿￿ ￿de[IVe￿ Irom continuing actiwt

JEWISH CARE
Balance Sheets as at 31 March 2021
Registered No. 02447900
Group
2020
Company
2020
2021
2021
£. 000
£. o
)[￿1 Assets
Tangible a55ets
Intsn9ibk assets
I￿eStMents
141.839
133.729
141.918
133.754
13
31.550
27.751
31.807
28.008
174033
161322
174.369
162.604
CurveDtAssets
Debtor5
16
7.191
5.210
6.857
5,46S
Stoc*
17
173
173
Cashattr*ink and in haKI
27
7.109
4.472
3,872
14.418
11.667
11.447
9,510
Cieditors- ArTr)unts falfjn9due one
year
18
111.9881
110.8301
111,8681
Net Currentossetsl oiabilit￿5)
3.107
617
113581
Total Assets Le55 Cuvrertt Li*iliiies
177.141
162.LKII
174.986
160.246
CreditfK5- falliTrg due after
than oneyear
21
120.5501
117.9321
120.5501
117.9321
Total assets le5S total li¥bilitiÈS excludin9
pension liabilitie5
156.593
144.069
154.436
142.314
Definèd t*nefit pen5K)n s(hen*
114.A081
110.5891
114.4081
110.5891
Totsi n•t assets
142.182
133.480
140,028
131,725
The funds of the charity-
Rertriaed lunds
23125126
16.884
16,472
16.884
16.472
Restricted incom& f￿ndS
24n51Z6
3.570
3,543
3.509
3.508
Unresthrted funds
Designated fuDds
General fund5
26
10&942
101.548
107.021
100.869
16
29.194
22.506
27,022
21,465
Yotal unrestvKted fur
13&136
124054
134.043
122.334
pÈrts￿Th reserve
2612B
114.408}
(10.5891
114.4081
(10.5891
Total tharityfunds
Approv￿1 and authori$￿ fw issue ky the Board on 22 November 2027 and signed on its behalf by
25126
142.182
133.480
140.028
131.725
athan
eni05 (Chaw)
Graham Edwards (Treasurer)
Th* Charity surF4J5 lor the year ended 31 Mar(h 2021 15 £5.718m12019120 deficit ol £0.343ml. The notes on
pages 57 to 102 I￿[￿ an Integral part of these ￿cOUnts.
S5

JEWISH CARE
Consolidated Statement of Cashflows for the year ended 31 March 2021
20X
2120
£. (M)0
Cash Ilowsfrorn oPerat￿￿j aCli¥ibe#
Nel (ash ltyeperatiry acrMTies
27
17421
4.136
Diwdend% Interes1 & retums from ifw¢stments
Paytnents io acquire lang￿e and lntaty1b￿ fixed assets
Pr¢xeeds from sale of investmenis
Proceeds from gale of woperty
PaytllEnlS to acquire investment5
Net tash in inyesiing activities
827
12n3
14
111.4221
024
19.9521
5.676
613
3.108
2071
14.5331
14
14,9981
17.8341
Cash flows Irom fin*King actryitie
Cash inflows from tr*>rro¥rfing5
Net<a5h from finaiKlngXllV¢tRs
Change in cash and cash equivaknts in the reportirb9 wod
Cash and cash equivalen15 ai the beginniry ot thè r*W>￿n9 pe￿d
Cash and cash eguiwdleThts atthe end of period
27
6.100
6.100
825
5,650
5,650
1.952
4,332
6.284
6.284
7.109
27
The ttotes on pages 57 to 102 form an integral part of these accowits.

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
1. Statu5 of the Charitsble Cornpany
Jewish Care is a tharitable company registered in England, cornpany Tvrnber 024479(X), limited by guarafTrtee and
not having a share capitsl. It Is a registered Charity in England andwales. Charity Commissk)n number 802559. with
its registered office at Amelie Hous¢ Maurice and vNIen￿ Wohl Campus 221 Golders Green Road. NW11 9DQ.
The principal aCfLWlies OF ihe grwp a￿ documented in the Twstees. Annual and Strate9ic Rep)rt on pages 345.
2. Accounting Policies
The wincipal accounting PKblicies adopted.judgetTrents and key 50Lrcesof estimation uncertainty ill the P￿paration
ol the linancia statements are as lollows..
Statement of Compliance
The financial sratements have been prepared in ￿[OrdanCe Atcountiry and Reponing by Charities.. Statement
of Retommended Pr*tice applicatAe to (harib"es preparitvJ tt*ir accounts in accordaKe with the Finanoal
Rep)rting Standard appIl￿ble in the UK and RepublK of Ireland IFRS 1021 (effective 1 January 20191- (Charities
SORP IFRS 1021. the Financial ReFKWting StatKlard ￿P￿1[able irL UK and Eiepublic ol Ireland (FR5 1021 Imarch
20181 and the Clynpanies Ad 2006. The financrdl ststements are PrePa￿d in stediwvj. Lyjth the functional and
presentatK)nal currerKy of the company_ Financial vaues are f￿nded to the nearest whole wnd. As a qualifyng
eniitywithin the meaning of FRS 102 thecharitsble company has thosen totake advantage in its individual f1nancial
statements of the following disclosure exemption.. - section 7- ￿esentat￿n OF a 5taternent of cash flows, related
notes disclgsures as pemiitted ty the reduie£l dixlosure fratnew)r
Jewish Care meets the definitM)n of a public benefit entity under FRS 102 Assets and liabilities are recogni5ed at
hisiorical cost unless 0￿￿￿WiSe Stst￿ in the relevant ￿￿)Unting ￿11£Y note
57

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
2. Accounting Policies Icont'd)
Preparation of accounts on a 90ing concem basis
Going Concern
Al the timÈ of approving financial staterTEnts. the Tnjstees ha%E a reasonable expeCtsi￿n that the Charity has
adequate resources to continue in operation IOT the foreseeable futvre.TheTrustees have made this assessment for
period of ai least one yeai from the date of approval of the h"nancial statemernts and have thereby aLk>pied the
going concern basis ol accounting in prepaiiThJ the finaKial 5taten*nts
Working capital and cash
an overdraft f￿lIlty of É8rn is available to cover working Capltal
requirement5. Management accounts to September 2021 are pO￿t￿e to budget with occupancy
rate5 ex£eedir¥J the budget IoT2021f22. Cashflow forecasts for the next 3 years have been produced
along with a longef tem financial plan. These have been reviewed and approved in Septetnber 2021.
Reserves . a a￿1 ad¢)ptw)n of a revised re5eNes policy with a I￿5 on known risks from the
organisafional risk wister was completed aFKI ¥>proved in Septem￿1 2021
Defined Beneh't Pension Scheme Jewish Care newtiated i 50% reduction in the defined benefit
contributions from July 2020 until March 2022 in aJreemeDt wth the drectors ot the Jewish Care
Pension TTUSte
Planned prq)erty sales two pL2nned property 5ale5 Kive Comple1￿ as at the date of accounts
ygning. CIoFe Manor. lfy)-162 Great North Way, NW4 arxl Rubens House. 184 Ballards Land. N3 The
use of the proceeds have been agreed to 5UPPOrt some operational costs and to repay loan facility
payments dLLe in 2021n2.
h'naniial 5UPPQrt from ihe ffftrnment in teTtns of Inf￿r1￿ Control Funding IICFI continues to be
utilised with regulèrreportTng yJbmi5sions being made to each local authority in occordance ￿th its
renns and conditions. Supw)n from Infethon Conirol Fundin9 and Rapid Test FundirKJ has been
èxtended fft)m 0(￿be￿ 2021 to March 2021
The Covid-19 pandemic continues. but vaccinatton Kvels mean thai it will not have the same impact
as the previous Winter period arrfl we retain the strirt n￿a￿[e$ necessary to mirrimise rran9nisgion
in all ol (Mjr care setlings irKluding mandatory vaconation of all staff.
In view of the steps completed and ￿lThJ taken as listed above. the TrusteÈs con*dÈr that thÈ Group has both
sufficiwt funding and Iiqvidity for rhe foreseeable fvture. The O￿t[ty the￿fore conrinues to adcpt the going
concern basis in Ihe prÈparation of its financi31 staioments.
Group financial staternents
The financial 5tatement5 con501idÈte the ￿suItS0f thecharityand its 5ub5i(fiary undertakiTrg50n a line-iy-line basis.
The entities consolidated ale those as l[￿ed irt ￿te 15 of the Kcounts with fvrther analysis of the material
subsidiaries in note 3. A separate Statement ol Fina￿131 Attmties and I%K(Nne and Expenditure Account lor Ihe
Charity has not been presented because the Charity has taken ad¥￿tage of the exemption aHtsrded by section 408
Companies Act 20[￿ The surplus of Pa￿nt Charity includiry capital gifts was £5.718m 1201912(k. deficit ol
£0.343ml. Unifom SORP accounting pOI￿leS have been applied.

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
2. Accounting Policies {conl'd)
Basis of Consolidation
The Charity operated 3 subsidi3rie5 afKI 20 linked Charities. All subskliar￿s a￿ consdidated into the group accounts
and con501idated on a line by line basis and. linked Charities a￿ ¥counted for as bfatthes in the accounts ol the
Charity. Of the three larger subsidiaries and linked Charities. Ccffimunity Trading Limited is a trading subsidiary
wholty owned by Jewish Care. the Joel Emanuel Trust is a ￿giStered ￿la[ landlord wholly owned by Jewish Ca
(linked Charity) and the Jewish A$S￿latIon for Mentsl 111r￿S IJAMII is a Charity of which jewish Care is the 501e
company law member.
Income and endowments
AIS income and endowments are recognised when the crtteria of entttJemenL measurert*nt and probability of
receipt have been satisfied.
Income from charitable actiwties to include care horne residentlal nursi￿ lee income and grants are accounted
for on a receivable basis. Investment iKome, induding interest [￿e1va￿e. arnd other miscellaneous incotne a￿ also
accounted for on a receivable basis_ IrKome from the GovefflnEnt C¢Jrona*rus Job Retention Scherne ICJRSI in the
amount of £460k h3s been accounted I￿ on a reteivables basi& Incotne fvom the Government Adult Social Ca
Infectiors Conirol Fund of £1,352k has also been accounted foron a re￿1vable$ bays.
Donationsare accounted foron a weived basi& For ￿9￿les, entidement is taken asthe eartierof thedate on which
either." Jewish Care is aware that probate has been granted, the e51ate has liT¥31ised notification ha5 b&n
made by the executorlsl to the Trust ihat a distribution will be made. or when a distributi￿) is received Irotn the
estate_ Receipt of a legacy. in whole or in par( Is only considered probable when the amount can be measured
reliably and Jewish Care has been notified ol the exKutor's lntenlion to tnake a distribution. Where legacie5 have
been notified to Jewish Care. or Je￿sh Care Is awa￿ of the of probate. and the criteria lor Income
recognition have ￿t been met. then the legag is a treated as a contiryent asset and disclosed If material. Income
from ihe endov4meni lunds Is split between restricied and tsnrestrKled fundsaccording to the specific terms of each
fund.
Trading Income IsFh)ps income) is reiogni5ed in the peri(xl in vknith the gods are sold or the service5 are provided.
GOve￿ment grants are recognised ar fair value of the asset received or ￿(eivable when there is reasonable
assurance that the grant condilion5 wll be met and the grants will be rectived. A grant that Specifies performance
conditions is ￿09Th1$e￿ in income when rhe performance coniStion5 are met. Where a grani does not specify
performancecordilions it is reaTrgni5ed in income when PToceed5 ￿e received or recÈiv3ble. Agrant received beforE
the recognition criteria are satisfied is recognised as a Ikibility

JEWISH CARE
Notes lo the Accounts for the year ended 31 March 2021
2. Accounting Policies {cont'd)
Donated Serrfices and Facilitie5
Donated services and facilities a￿ only included in these ￿(￿nIS ai the value to the Charity where this can be
accurately and reliably quantilied. The majority of the Charity's dcNuredseN£esrepresent the contribution of many
thousands ol hours by its 3.50) unpaid volunteers which compIeN￿nIS the wotk ol the Charity's paid staff. These
voluvleers suppyjrt aspects ol the Charity from youth groupsright through to the Trustee Board. The value of
the contributiofj tsf donated hours Is estimated at between £3m to £4m. thi5 has not been reflected in these
account5. The SORP does not pernit the aciounting for such COnthbut￿ns due to the inherent uncertainty in
applying an accurate arml reliable finan(ial Meow￿ment in acCord￿ce with the SORP. Further details of the
contribution of volunteers are included ￿ theTTusiees' Rep)rt
EX￿ndItUre
Expenditu￿ Is accounteil for rm an accn5als basis wIEre the￿ is a lega5 and constructive obligation tts make 3
payment to a third party and the amount of the obligation can be measured ¥efiabty. Expenditure is allocated to the
appropriate headings relevant to the charitsble acttwties namety fundraiyng. care hornes, day centre5. home care
and retiremeni liwng, social wotk. indirect community se￿￿e& rnental healih and project Costs Where expenditure
relates to more than one cost category it is app)rboned. The rEthod of apportignment Use5 the mst appropriate
b3sis lor each department. Refer*nce shoukl be made to note 9 for fijrther information on the allocation of costs.
Any irrecoverable VAT is irKluded with the costs to which it rela¢e&
The cost ol raising funds are those costs that are attributable to raising funds for the Charity. other than costs
iFicurred in undertakit)g the charrtable activit￿$ Dr investing actNrtie> rhe costs ol rai￿n9 fvnds represent diieci
COSt5 and overheads assooated with iaising donated I￿orne an<L they a150 include an allrKation ol central costs as
shown IN nole 9.
The central cost5 wkHch indude govemance costs are shown in note 9 and svpport the wholè ol the charitable
actwities. Central costs are allocated to the charilable eXpendI￿re headit¥Js on a full time equivalent basi5 thai is
consistent wirh the vse of these res(KJrce> Central costs include human rescrtJrc4 information technology. facilitie5.
finance, governance and investtnent cost>
Operating Leases
The Charity classih.es the *ase of woperty. buses and printing eqLriF¥rtht as operating leases. The title ol the
property, buses and printin9 equiprrient remains with the re￿aTrt lessors with the rental charges applicable to
operatir#) 1É3ses chèrged on a 5traight-line ba9s over the terrn of the
Employee benefits
Short terrn benefrts
Short tem benefi￿ Ir(￿dir¥j holiday pay. are recognised as an expense in the period in which the seNice is
rendered.
Employee termination beneffts
TeminatK)n iEnefits are accounted lor on an acoual ba&s and in li￿ with FRS 102.

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
2. Accounting Policies Icont'd)
Pension Schemes
Jewish Care operates a defined contribution pen￿n sd)eme for the benefit of its employee5. The ¥￿et$ of the
scheme a￿ held Independenttyfrom those of Jewish ca￿ in an independentty administered lurd. The pension costs
charged in the financial statements ￿￿eSent the contributions Payab￿ dullrwj the year. Jewish Care also operated
a defined benefit pension xheme - thE Jewish Care Pension S(heme. for the benefit of the eM￿0ye&s. The scheme
was closed to new entrants On the l February 2(M16 and closed to fvlure benefit accrual as at 31 March 2011. The
assets of the scheme are administered by the Jewish Care Pengon Scheme Trustee in a fund separète from that of
the Charity. The Pen￿On Scheme has been accounted for in ￿({¥da￿e V￿th FRS 101 penS￿n Scheme assets are
measured ar f47ir vèlue and liabilities are measured on an acruarial bas15v￿ng projeaed unit credit method and
discounted at a rate eqU￿alent to the curyent rate of ￿t￿M on 8 high quality corwraie tond of equivalent term
and currency to the liabilitie5. The actuarial valuations are obtained at least thenniaIly and are updated at each
balance sheet date. The amounts chaiged are the current service costs and the costs ol schetne introduction&
benefit change5. settlements an(1 curtailmenis. They are included as pan of staff cost5 a5 incurred. Net interest on
the nÈr defined benefit liability is also recogn¢sed in the Statetnent of Financial Activities and cotnprises the interest
cost on the defined benefit oblKJaiK)n and interest income on the schen7e asset5. calculated by Multipl￿n9 the fair
value ol the scheme assets at the be9inning of the period by the rate used to ￿￿Ount the benefii obligation& The
difference between the interest income on the scheme assets and the actual return on the scheme assets i%
recogni5ed in other recognised gains and 105ses. Actuarial gains and losses aft recognis￿ immediately in other
recognised gains and losses. See note 28 for fvrther detoils.
Fixed assets and depreciation
Freeknld properties are Stated in the Bala￿e Sheet at cost or valL* less depreciation. Only expenditure on property
that is a nev4 ￿lId or an improvement or an extension of existing facil+tits has been defined as fixed assets. Assets
underconstruction are stated at cost artd will be depreciated in accordance vrfith the principal rates below when the
asseis are broughl into Use. No deweoation is chawed on freelK)Id land. Tangible fixed assets are stated at cost
less depreciation. All single items of equipment with a value in excess of £1.1KX) are capitalised. Depreciation 15
provided in order to write off cosi less estimaied residual Vall￿01 each asset, over it5 expected useful econotnic
life. The principal rates used a￿".
Long lea5ehdd land and buildi
Equipment
Freehold and long leasehold buildings
Motor Vehicles
(￿er the lea￿ period, straight Itne Tnethod
7 25% straight line method
2% straight line method
25% strai9ht line method
Intangible fixed assets and amortisation
Intangible assets are stated in the balance sheei at cost less am0rti5at1(￿ and impaimieni Amort15ation on software
provided using the straight line rneihod at 25%. Cosis re(09nised with Tnaintaining compLlter Softwa￿ are
recognised as an expense as incuThed. Devdopment cosis thai are diredly attrilxjtable lo the design and t￿tIrt9 ol
tjnique software prixlucrs are recognised as Intangible fixed assets {Dynam￿S 365, CRM ar￿ Raiser's Edge).
Impaim7ent of FIX￿ Assets
An assessment ts made at each reporting dar@ of whether there are any itKJication5 that the value of a fixed asset
may be Impaired. Shortfalls between the c3ryir¥J value ol fixed assers and their recover3ble atnounis are reco9nised
as impaiment ￿SSeS where applicable.
61

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
2. Accounting Policies (cont'd)
Investments
L1Sted I￿Ve￿MentS area form of basic fina￿107 instwmenis and are ir•tially shtrNn in the financial staternents at market
value. Movetrent5 In ihe rna￿et values ol investments are $FK)￿ a5 Un￿alISed gains and losses in the statement ol
finat)cial actNities. The I￿1 of investment lurmls hdd by the CFority take into ￿¢￿nt income requiretnents and risk
wofile. Both investment managers have a Fvlty discret￿nary investmenl manwjement mandate with the risk profile
lor both Investment Managers bÈiThJ one of mediurn risk with an empha￿5 on capital growth wth income.
Performance is rnonitored by Ihe Finance. Audit ar¥J Investment Cthmrnittee.
Investment Properbes are vJued by suwrs on a 3 Year￿ ba>A al ofwlK)ffl are ffl￿n￿rS ol tkE Royal Institute of
Chartered Surveyors. Desk rop r&views of t￿￿ValUatiOnS ate tarriedovtas a[￿ w￿n req￿red. InvestnEnt Properties
are initially rec£%Jnised at t￿1r trdnsaction Value and are subsequenty measu￿d at thwr lairvalue Im3rket value) as at
the balance She￿ date.
￿Su1r5 ol subsId￿lieS a￿ induded in the Je%¥ish Care grwps totsl charitable tncomelexpenrfiture or trdding
irKome/expenditure as their re5pectwe finanoal designation deterrnine> Consolidation of the wbsidiarie5 i%
etemiined ty the group s corbtr(A ar￿ to gcNern the arKI opefating p)licies of the gJb%dories so a5
to obtain benefi'ts from ttwi ￿ts￿lie& Investments in ￿b￿diarIe5 a￿ accounted for atcost
Profits and1055eson the ￿lIsat￿)n ol irwestrnents a￿ tho*i) as rethed gains and losses in the Staternent of Financial
Actiwties. Reali5ed gains and losses on Investr￿lts are calcubiÈd asthe differerKe LEtween sales proceeds and their
o￿Thing carrying Values or￿'r wrchase value rf acquired subsequ*)t tothe first dayof the finarrial year. Unrealised
gains and losses arecalculated asthedIffere￿e bebveen ihe fairvalue at theyearend and the1rcarw￿valUe. Realised
and unrealised investment gains and k)sses are comtmned in ￿ 5tatém*)t ol linatKial actiwtie>
Financial Instruments
The Charity operates basic finanoal instruments in terms ol its a$5ets and liat￿litIes. In tem)s of its liabilities, the
bank loan shown in creditor5 amounts falling due after one y¢ar is ￿C(mJntSed at its principal amount adva￿ed less
capital repaytnent5
Debtors
Trade and other debtors are reco9nised at the settlement amouftt due for the prothsion of services delivered.
Prepawnents are reco9ntsed at the am￿nt prepaid or the artK)unt it has pbid in advance. They are measured on
the basis ol the amount rec¢)verable_
Cash Jt Bank andin Hand
Cash at bank and in hand indudes cash and deposits with a shon tem maturity ol thTEe months or less Irotn the
date ol openir¥J the dewit account.
Creditors
Creditors atE recogni5ed where the Charity has a P￿sent obligatk)n resulting from a past event that will PrOba￿Y
sult in the transfer ol fvnds to a third party a￿j the amount due lo settle the obligation can be measured reliably.
mounts are measured on the basis of their setdemeni amount

JEWISH CARE
Notes to the Accounts for the year ended 31 Pllarch 2021
2. AccourbtiTr9 Policies Icont'd)
Fund Accounting
Jewish Care maintains Var￿U5 types of fvnds as lollcw•g
Restrictedlunds
Restricted funds represent donations arml legacie5 recewed which are all(￿ared by the don￿ to a specific project.
The reStr￿110nS are bindirwJ on the Tr￿￿eeS of the Charity. (nots 241
Unrestricted[GeneralJ Funds
General funds are funds that are expendable at t￿ discretion of the Twstees in the furthet3rKe of the objects ol
Jewish Care. Such funds may be held in order to fund Ix)th workitv CaFXtal and catmtal investment. (note 251
DesignatedFunds
Designated funds ￿PreSent fvnds which ale Un￿$t￿￿ed. but Trustees have designèted them for a specific
purpose to further the objectives of Jevlish Care. the only des19r￿ted fund Is the fixed asset lund which represent5
thèvalue of unrestricted tangible IrAed asse￿ (note 251
PernianentEndowment fvnds
These are funds where the a$5et5 rnust be hetd permanently by the Charity. principalty in the foTtn of investments.
Income from endowments 15 included. together￿th income from unrethcted fund5 in incotning resources. ID some
Cases. thi5 income 15 a150 restrKted towards a particular PUT￿Se SFecified by the donor. Inote 231.
Critical actountiDg judgen7enls and estimates
In ryÈp3ring these financial statetnents. management has made judgeryEnt% estimates and a55Utnptions that afFect
the application of the Charity's accounting polic*s and the reported assets. liabilities. income arKI expenditure and
the disc105ures tnade in the financial 5tatemenl& Estimates andjudgementsare continually evaluated and are based
on hI￿Or1(al experience and other factor& induding e¥pertatTonsolfuture event5 thatare believed to be ￿aSonable
nder the circumstance&The key a￿aS that are deerTEd to be rna￿al for these linancial staternents are as follows..
Judgements
Acciuing lor incorne derived from leg￿leS W￿re Corn￿1{ated Issues swrCAJE￿lr￿ the measurement of the group'5
entitlement to receipt existed at the year ernl_ At the 31 March 2021 a ￿Vie￿ of post year end legacy recoipls lead
to the take up ol a £S5k legacy income acuual where th@ coThlitw of eniitlemenL probat¥lity and measurement
were met.1201912(I_ £NILI
The value of the contribution off the many thou￿ThJ$ of h(NJ￿ <k*naled by its 3.5CO uvpaid voluTTrteers ha5 not been
flected in these accotjnts. The SORP does rKlt permit the accounting for such contributions due to the inherent
uncertainty in aptAying an acturate and rèliablè finartcial N*asurÈnEnl in accordance wth the SORP.
Key A55unwtions and Estimates
The principal assumptions used to calculate the liabilities in the éefined benelit pen￿On scheme are those as set
out in tHJte 28.
63

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
3. Subsidiaries
The Charity has one wIv)1￿ owned trading subsidiary. Community Tradir¥J ￿mIted. which is incorporated in England
and Wale5. company registration number 02449362. The followiNJ is a gJmtnatyof its a￿Jited financial st3ternents
lor the year ended 31 March 2021{￿ease also see note 15 lor furtherdetailsl.
Statemeni of Income and Retsined Earnings
2021
2020
£. 000
É, 000
Tuinover
11.251
10.479
Cost of sales
110.9491
19,5721
G1055 profit
302
907
AérniDi5tratNe exper
(63)
1661
Opefating profil
239
Interest reCe￿¥b
Profit beforetaxatio
239
TaxalwJn expense
Profrt after taxati￿ and wofitfoi the financNryl Jwr
239
Qualifying payment to Jewish Caie
12391
1841)
Tot￿ Shareholders. at 1 Aprn 202012079
13
Total Shareholders. Funds at 31 Marth 2021R020
13
13
StatemÈnt of Financial Position as at 31 March
2021
2020
£. 000
Curr￿1 assers
4.746
Creditors (arn￿nts faif¥g thje ID one yearl
Tora assets less CUThEnt &ab"dil*S
{1,9471
(4.7331
13
13
Totsl Shareholders. Funds
ij
13

JEWISH CARE
Notes to the Accounts for the year ended 31 Paarch 2021
3. Subsidiaries {cont'd)
The Joel Emanuel Trust VEn is a Regi5fered Social Landlord Whol￿ owned by Jewish Care," linked Charity number
802559-12 and Registered s￿al Landlord number A2670. following is a Summary ol its audited financial
ststements for the year ended 31 March 2021 Wease also see note 15 kir FUrt￿r delails}.
Ststement of Comprehensive Income
2021
2020
£. 000
£. 000
TurtK>ver
1.501
1.605
OperatirvJ expendiiure
11,9021
OpÈrating {der￿ltI for
(4001
{1071
Diwidend & in¢erest receivable
45
ILosse5llgains on inVEStments
Interost payable
Surplus/ldefKitI tor theyear
Total reserves at 1 Apiil 2020n019
41
1591
(431
43
1871
6.166
6,353
Total reserves at31 March 202112020
6.209
6,166
5tstement of Finanaal Position as at 31 March
2021
2020
t.￿0
£. 000
&27C*
5.939
Current assets
43
311
Crethlors lamounts fairing Ikn inoneyear
Total Net Assets
{103)
1841
210
6.166
I￿¢me and expendi￿1￿ reserve
{611
226
Revaluation ie5er¥e
166
132
Designatod re*erve
Endowmert resefve
6,096
5,799
Total Re5erve5
A166
65

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
3. Subsidiaries (cont'd)
The Jewish ASs￿latIon lor Mental Illness IJAMII is a subsidiary ol jewish Caie try reference to je￿$h Care being its
sole member. It is reglstered in EngLind Wales, comwy registrat￿n number 02618170 and Chariry
Commission number 1(M)3345. The lollowing is a summary of it5 wdiied financial siatements lor the year ended 31
March 2021 (please also see note 15 further details).
Statement of financial Activities
2021
2020
£. 000
£. 000
Incomtr d￿)1￿￿$ and IEgac*s Ireventsel
In¢ome-tharitab￿ ￿11￿11￿5 li￿￿e$ grant Ca￿)
Charitable expenditure
1.650
1,722
1,120
1,092
(2,761
12.6671
Netirtcome belore rawtsl doThJtions
Capital donations
147
110
Nèt incom* aftÈT taPIt￿ do1￿110nS
Total Iun4ts * 1 Awl 202012019
Totsl fund5 at 31 Marth 202112020
449
257
3.Z23
2,966
3.672
3.223
Balance Sheet as at the 31 March
2021
2020
£. 000
£. 000
yed A55ets
1.185
1,212
c￿￿ent assets
1743
2,ZaO
Ciedittys (amounts fblliry due ir* one
1256
Total assets less cuwrent liabilitse5
1.672
3.223
Charity FuThd5
DeSmJnè￿d.
1.538
1.56$
Restrict￿1
62
3$
un￿tsiCred
2,072
1.623
Tot41 Charity Fund5
3.672
3.Z23
"Desi9naied fvnds represent the net bcok value ol JAMI'S unresiticted tangible fixed a5set5

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
Net Income
Jewsh Care has ore class ol bu51nes& being the prowsK)n ol wdlare services to thÈJewish community in the
United Kingdom. AJI income retste5 to continuing Operat￿
The net iniorne is stated after d￿rg1w(Charging}".
2021
2020
É. 000
£. 000
Profrt on Dwosal of Fixed Assets
DepiethatioD arKI am(rtisèih)n {note 12 & 131
Operating Lea5e5- Lwiwirys
0[￿{311n9 ￿se5- e¢pJipment & vehic
Auditors. remuneratK>n lex(*Jde5 VAI)
- R5M UK Audit LLP . wdit fees £40.349 ofthe Charity
12.882)
{4211
3.568
3.664
204
204
128
temal audit fees lexthdesVA
. HaYsry•¢Int￿e LLP
Donations and Legacies
2021
2021
20ZI
2020
£'wo
'ooo
£'ooo
£'ooo
Unrestritted
RestrKted
Tota
Totals
Legacy iDccAne
4337
4,337
4.615
Revenue d￿allor¢
IAg88
1.110
18.093
12.610
Carrttal proje(i donatror
6,864
.134
21325
7.974
29,299
25,559
Charitable Artivity Income
2021
2021
2021
2020
£'ooo
£. orp)
£'ooo
'ooo
Tots
Totals
Charitable ACiNity1￿0Me
29.521
29.528
34.966
29,521
29.528
34.966
Other Income
2021
2021
Z021
2020
00
£. 000
£'ooo
I)nres￿ed
R•5tiicted
Totèls
Tota15
Other income
1,352
1.812
1,352
l.B12
Other Income felates lo £460k of CoroTrwirus Job ReientK>n kherbp IORgfrorn IheGcNemment £1.352k ol infertion control
funds from the Adult Soctal Cère Infeli￿ Control Funds fw(ts of whiCh￿e uiaised io ieduoe Cowd-19 tr￿￿5510￿ In ty)d
between care h[￿e$ 3rd io support widei Workfor￿ re5i*n¢e.
67

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
Staff Costs (Group)
2021
2020
£. (N)
Wage5 afEd salaries
Soaal securityio5t5
Pen%on cost5- defined ¢otithbuti
32.053
31.047
1808
2.618
1.080
1.037
Pewor* costs- defined berEfft
536
602
3&477
35.324
Re(knndancy and tetminatioD £osrs
Payments rn3de to Itvjependwf ihid part*s for the FThisv)n ofstall
1,009
185
65
224
Staff Costs {Company)
2021
2O2D
£. 000
£. 000
Waw ènd salarie5
S0(ial Security costs
Penson <￿s- defined contiibutK
30.368
29,480
2.661
2,503
1.032
1.003
Pension eosts- defi[￿d beT*ft
536
602
34.597
33,588
Redundancy and rerminatK>n costs
185
pa￿￿ts made 10 1rde￿de￿I third part*s for the w￿S1o￿ of5taff
65
224
Employee5 recewl £93,57212019120.. £98.6801 of benefits in kind notinc1￿￿ed alJ)ve. Key manageinent personnel
comprise the Executive Leadership tearn and Trusfees. The total remuneration. benefits and pen5ion5 paid to the
Executive Leadership team in ihe year was £1.204.857 12019121k. £1,O39.5491. None of ihe Jewish Care Trustees
received any remunetation or expenses for their work as9)coted with the Charity. The av￿age number ol people
employed try the Group during the year was 1.241 12019120.. 1,3821 and ernployed by the Cornpany wa$ 1.179
12019120..1,3341. Of the*. awage number of etrployeesdirectly iTholved in care Elated workwa5 55912019120..
6331. Volunteers do noi recetve any remuneiation for their volunteering lime but can be r￿mbur5ed for out ol
pocket expenses where applitable. The contribution of mary thousands ol hours gwen our 3,5(M) unpaid
volunteers has not been reflecred in these accounts.
The premium paid to independent third part￿S for the wovision of Telate to costs incurred where established
Staff vacancies exist and ciwer is required perKling fe(tuiimenL sh)rt temi ￿CkneSS(0ver and time limited project5.
68

JEWISH CARE
Notes to the Accounts for the year ended 31 Pllarch 2021
Staff Costs cont'd
At 31 March 2021. the 1(Al0￿7￿9 numberof ernployees eamed in excessof E60,(KX) perannum I￿ludI[￿j benefits in
kind but excluding national insurance and pensw)n cos1&
2021
2020
Emolutt*ntsof ern￿OYee¥
NO
£60.(K)I . E70.(YXI
70.LK11 . £80.(
£80.001 - E90.L
,001- £100.(IXI
£1￿,￿1 - £1 Its.(Kx
£130.tOT . £140.%JXI
140.rx)1- 1lSO.IKM)
170.￿1 - £180.(K
The Chief Executive falls Fn the hi9he5t bandin9 abov
Empbyerfs pension contributK)rs ft)r employees whose erYK)lutnent5 exceeded £60,OW were £114,55612019120:
£66,068).
69

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
Analysis of Expenditure 2021
2021
2020
Oienv
P¥somol Fundraising ESt*￿hrn￿Trt
Central
Totals
£. 000
Fundraising
1.592
218
211
231
1554
a62d
Tot￿$
1592
278
2.554
3,624
Charstable
activities
CarE HON￿5
23.936
7.¥14
3&943
38.422
Day Centre5
Hoffle Care
a332
1.189
515
13
5.(M9
7.139
551
55
146
1.085
Rotiroment
2805
328
4.673
4331
Sooal Work
1.785
147
14
479
1369
2,299
Indi￿(¥ Commvnty
£eMces
55
1.539
1,526
Mentsl Health
427
217
1125
1.925
Prqect Costs
Z73
29$
Tota15
35.346
10,755
3.942
5.552
55.78
57.022
Investrnent fees
192
192
190
Totals
192
192
190
Othe¢ expenditure
520
Tota15
26
26
520
Totsl eXp•dI￿rE
36.938
472
10.966
4210
975
58.561
61.356
Personnel- salaried and agency staff pfov¥JirNJ charIta￿e seNKes nab.onal insurance contributions. pensio
contributions. staff benefits, professional devel¢)pment and core traTnirrtJ cost5.
Dired FuThlraisiTVJ- direcl costs OF tnaiorevent& marketing costsvariDUS progrdmme costs (Friends. Young
Patrons etc l and committee e¥ent cost&
Éstablishment- property atKI equipmeni maintenance costs io i￿lUde fixed and reactive works, dÈpreciation
costs on all 51tes. deaning and rethse. insUra￿e. utililies (to I￿￿ld￿ gas elKtricity. council tax and water rates)
computer. telephone and securily costs.
Client- direct catering costs, me(Jical supplies. ther3￿$t& and GPfee&
Central - central costs as detailed page 71
Other expendilure
relates to the wriie olf of the residua1 net b￿k value ol ihe former proipety prin￿55
Alexandra and related fixtures and fillings as part ol the capital proiKI development at stanm0￿.
70

JEWISH CARE
Noles to the Accounts for the year ended 31 March 2021
Analysis of Expenditure 2020
t￿reCt
Par50nnel Ful￿raiSing E5￿￿LShment
2020
aient
Central
Totals
Iolher
£. 000
£. 000
tha15￿9
Yotals
1.632
1.294
276
213
1624
276
213
3.624
a￿vitable
orlivitie5
ca￿ Ho
24,482
7.347
187S
1718
38.422
Day Centre5
3.716
7,139
Home Care
875
61
1.085
Retiremeni
1525
1272
4.331
Sotial WoTk
1.816
163
a299
Indirect Cornmunty
12(
147
Menlal Health
1.163
1.925
Proje(t Costs
L41
295
Totsls
36.068
301
10.858
44Y7
5.298
57.OZ2
Inve5trnent fee5
190
Totals
190
190
OtheT expefiditure
520
Totals
$20
Totsi ÈxwthdituTe
37,7LW)
1.59S
11.067
%293
5.701
61.356
Perwnn¢l- Salari￿ and age￿Y staff providiry charitable setvtes national insurance contribjtions, pension
contribulions, staff benefits, professional development and CO￿ training costs.
Dirert FundraisiNJ- direct costs of major events marketing costs, various programme costs (Friends, Young
Patrons Étcl and committee event Costs.
Establishment- property arKI equipment tnaintenarKe costs to irthde fixed and reactive work5. depretiation
costs on all sites, cleaning and refuse. Insurar￿e. uilities iio indude ga& electacity, council tax and water rates)
computei, telepho￿ and security cost
Client- direct otering costs. medical Suppl￿$. theraysts. and GP fees.
Central- central c05tS a5 detaiw on p3ge 73.
Other expenditure
relates io tho write off ol the re5tduèl net borl¢ volue of the former propety Princess
Alexandra and related fixtures and littin9s as part ol the capital project devek)ptnent at Stantnore.
71

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
Analy515 of Expenditure {cont'd)
Analysis of Expendtture 2021 (Central Costs)
Human
Infcrmation
Ihvtstmont
2021
2020
Facilties
Finance G0vema￿e
Totals
Totals
£. ocrfj
£. 000
Fundraising
37
57
231
213
Tot3ls
31
231
213
Charitabl*
Care HoTne5
7.148
4S7
4591
3.718
Day Cenires
Home Care
13
19
15
14fy
1tK)
Rcti¢ement
71
Social Woik
127
55
419
281
I￿ireCt Cornmunity
Servi
iy
14
12
S5
Pyojectcosts
Totals
1,677
738
1.197
5.552
5.298
Investrnent fees
192
192
Totals
192
192
190
Total
1.747
769
1.445
1.247
575
192
5,975
5,701
Human Resources- central human re50uKes and training depart￿nt ro support and administer recruiim¢nt and
training in all serwces areas.
Information technolo9y- central IT d¢parlment to support all setvice areès to indude day to day adtninistfatio
for 311 service areas and the supportof project implementation indudingelectror¥c care plans and rostering systems.
Facilities
entra1 property department to suAJort all estate and facilities maintenarKe and the support ol the
capital project5 programme.
Finance- centra1 finance departmentto supKK)rt and adrninister finan￿ all semce areas to include billing*
linanoal reporting and modelliw foi all s￿Vice afea5. twdget setting. statutory accounts weparation and the
support of the capital wojects prograrnme.
Govewnance- Chief Executwe's Office costs to iKlude iniemal and external audit costs and le9al advic
Investment fees~ investment Fees on investrnent portlDlio linked to ￿rforrnarKe.
Central costs are allocated to expenditure on charitable admties based on a full time equivalent IFTE} basi

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
Analysis of Expenditure 2020 (Central Costs)
Hujnan knlormatio
202
Totals
Fxilities
GownaK•
' LN)O
£. 000
Fundrai51119
Toials
19
213
22
59
19
113
Charita￿e
Care Homes
7.124
336
171
Day Cenires
Home Care
257
Retirefiiwt
75
57
Social Wotk
26
Indred Corrununity
Serwces
10
Project Costs
TOt￿S
1.602
$58
1.221
479
S.2
Im￿tment fees
19)
19)
Totals
190
Tot￿ exp•dii¥re
1.497
1.270
5.701
Human Resources- central human resource5 training depattsnent to support and administer recruitment and
trainiry in all service5 area&
Information technology- cen￿1 IT department io support all seNico areas to include day to day administration
forall service areas atKi the supportof woject implementation indudiry electronic care plan5 and rostering systems.
Facilities
central woperty depar￿￿nt to suPp￿t all estate and faolities maintenance and the support of the
capital projects programme.
Finance- central finance department to support and administer the finantes f￿ all Se￿I(e areas to include billing,
finanaal reporting and m￿@1111￿) lor all service areas bjdget setting. statutory accounts weparation and the
support of capital projects programme.
Govemanc¢- CFMef ExeculNe's Office costs to include intefnal ar¥J external audit costs and legal adv*cÈ.
Investment fees- invesiment fees on investtnent FX)rtfrolio linked to perf(￿[nanc&
Central costs are all0&￿ed to expenditure on charitable arttvil*s based on a full time equivalent IFTEI ba￿$.
73

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
10.
Interest payable
2021
2020
£. 000
Inter￿ payabje on Bar(lays wm b•i
313
zoo
313
Investment Income
2021
2020
£. (x)o
D￿ldendS arrfl Intere￿ receNatAe
l.Crt)3
short-￿[￿ de￿$rt and wndry ir*ome
14
1.153
1.017
01 the above. £700,2CQ12019l2￿. £7CKI.21N)l ￿lateS to iEKome fr(xn11sted investments.
74

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
12.
Tangible Assets
Group
Long
le8$d￿ld
btbd and
builthTrJs
Freehold
land Assets urtder
Motor
buildings
C￿strUC￿￿11
Ewipment
£. (wo
vehic￿$
Total
{' 000
r 000
At 1 Awl 2020
141.669
11064
1.025
13
161.711
Additions
335
10.876
318
11.549
Disp)sals
13561
f3561
Al 31 March 2021
141.648
22.940
1.025
7.318
33
171964
Depweciatiorb
At l April 2020
2*079
352
4.607
28.042
Chargt forper￿d
n3
OisrMisaL5
11231
11231
At 31 PJarth 2021
25.729
J72
5.019
31.125
Nrt book valve
At 31 Marth 2021
115.919
ssj
l299
141.839
At 31 March 2020
118.5
12.
673
393
133.729
Tangible assets a￿ all primarity used lor charitalAe purpose&
Barclay5 Bank PLC lY)Id a legal charge on the Jewish Care (Charity only) freehold PToperty at 221 Golders Green
Road a5 securily for the ￿rroW1n95 for the development ofthe Maurice and VMen(* Wohl Campus at 221 Golders
Green Road NWI1 9tK). The Jewi5b Care PensK)n Twstees limited olso hold a collaterdl security arrangefflent wth
a second fixed Security char9e over ihe Maurice and VivieTrne Wohl Campus.
Barclays Bank PLC a150 hold a legal charge on the Jewish Care Icharityonlyl free￿Id properties at Stanmore (Priory
Closel and at Hendon 127 chU￿h Roadl as security lor the funding ol the development of the Sandringham Care
Campus at Stsnmore and Wohl CourL Retbrement Living at HendL¥I IrK)te 21L
75

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
12.
Tangible Assets {cont'dl
Company
Lovg
leasehoki
Freehok
amd
laTht awxl
bwlthrys
under
buiwings
Eq￿Prnent
Tot41
consirnction
10
£, 000
1 April 202L
Additions
140,337
11381
1.025
645
161.388
315
11.576
Di5P05als
13561
At 31 March 2021
140.316
24.307
1.025
9fAI
172.608
Depreciath?n
1 April 2020
23,029
352
4253
27.634
Charge for the peiiod
DsposaLg
1747
412
1179
{1231
Ai 31 March 2021
25.653
372
4,665
30,690
Net book value
At 31 Maich 2021
114663
24.307
653
2.295
141.918
At 31 March 2020
117.K
13.3BI
673
392
133.754
Tangible 35get5 are all prirnaiity used forLtharitab(e purFX)se
Barclays ￿nk PLC hold a legal charge on the Jewish Cale (Charity 0￿y) freehold property al 221 Golders Green
Road as Security for the tx)rrowings for the development of the Maufice and Vivienne Wohl Campus at 221 Golders
Green Roa(J NW11 9DQ. The Jewish Care Pension Tr￿st£eS limitedalso hokl a collateral security aTrangement with
a second fixed security charge over the Maurice and WIv￿nne WON Canpus.
Barclay5 Bank PLC also a legal charge on the Jewish Care (C￿tY ontyllreehold properties at Ststwnore IPriory
Closel and at Hendon127 Church Roall as security for the hJrKling ol the development of the Sandringham Care
Campus ai Stanmore aftd Wohl Court. Retirement at Hend￿ ItThJte 211.
76

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
13.
Intangible Assets
Group/Company
Develo￿nIco5ts
£. 000
Total
£. 000
At l April 2020
l199
1199
Additions
164
At 31 Marth 2021
l363
1.363
kn*ybsation
l Apnl 2020
(barge foi the period
1.357
1.357
362
At 31 Marth 2021
1.719
1.719
Net book value
At 31 Marih 2021
At 31 Marth 2020
DeveloptrEnt cosis that are direcily attributable to the deg9n ￿$tIr￿ ol uniqtje sof￿a￿ products.
IDynatnits 365. CRM and Raiser's Ed9e).

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
14.
Investments
Movement in investments
Group
In￿5fmant
Other
2021
2020
Totsl
Totsi
£. ooo
£. 000
Market value at the stsrtof the
1,266
2Q485
27.751
29.335
Ad￿￿on$ at cost
5.890
S.890
3.Q51
D￿PoSal Fwoceed5
Cash movements
(Q024)
140241
66
(5.6751
1,947
Disttibulw)n to g*eral ies•ves
Re￿ised g￿n/(lossI
unreal￿ 9)￿/<10$$
Matkeivaue at Ihewd per
{Z,6251
(16251
1.317
1.317
14551
55
5.120
5.175
14S21
30.229
31.550
27,751
Company
2021
1020
T(*tsl
properties
investments
Total
£. 000
£. ooo
£. 000
Mèthet at the stèrt of the per
AdditioDs at C05t
1.266
6.742
28.008
29,592
&890
5.890
3.051
Disposal proceeds
Cath moveffleTrtS
IA024Tr
16.0241
{5.6751
1581
1,947
Disiiibulion ¢& g￿er31 reserves
Reali5ed ganlOoss}
Un￿alised 9aMVlb)ssl
Al 31 March
(2.6251
Il62S)
1.317
1.317
(4551
55
5.244
5.299
14521
1.321
31.807
38.008
Irwe51Thenl g¥Dperties ￿t￿jde Jone-th￿ inlercsi ￿ a ￿de￿￿t￿l Care FK)melor 8dultswiih ￿arning￿r￿ul1ies The tepant tr¥)W$ 8
oplw io purchase fveehold intEre5t in ￿¢￿e￿fer £265.IKX) plusa(¢tved interest calculated èt Bardays BaDk PIC base rate
ith ehe(i from 17 0(tobEr 1985. resKknlial Co￿ ￿)me was V￿Ue￿ ty Krtyhi Frank at £55.￿0 in Marih 2016. based on i
freehokl vacant p)sses*oD 01 £1.6￿.1￿￿. a defern*nt iaie of 175% with Slye3is to expiry. A tsk top rv4iew ofth2 Kni9ht FrJnk
va￿atron al the 31 Marth 2021 su5ge5Tsrwtt￿)9¢tO IhÈv3lUat￿)n. The 9ifted rKoperty portfolio wasvalued byslretions and taken
Into the Jewish Care portfolio ai a value of £1.334k 22 Pth)vemtÈr 201& AdÈsktop r￿1￿¥ of the remairung propertie5 Within the
portfijio ty Hersihell Consulting Ltd at 31 Marth 2021 in valuÈof £55k
Investments may be analysed as follow
Cornpany
Cost
ts1k￿ vah
MatlLet value
£, 000
£. 000
Ve5t￿ent properties
1.205
1.266
1.205
Investment in gJbsKlkuy u[￿erthk[n95
Steiling and foiwgn currenw bonds
Equitks and convertibles
Hed9e Funds and Comfflodiiie5
Depogts
10
5.447
5.4)7
5.447
5.407
22.321
11631
22,580
12,891
1,$57
1,609
1,557
851
852
31.550
21.652
31,752
21.910
78

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
15.
Subsidiary Undertakings and Linked Charities
Detailed below is a list of the ChaTity's subsidiary undertakirtgs bnd linked Charit*s. the majority of which are
registered with the Charity Comtni55i0n in EnglatKI and all of whichoperète within the United Kingdom,Jewsh Care
Pension TrU￿e@S Limited is tt* onty SU￿dIary not consolidated into the group account& tsf the subsidiary
undertakiThJs and linked Charities listÉ*l below are involval in the provisiw of swal senrices to the Jewish
community- Their activities are managed by Jewish Care at its pritKipal place of ￿sir￿sS and registered office at
Arnelie House, Maurice and Wmenne Wohl Campus. 221 Golders Green Road. NWI 1 9DQ. The onty subsidiary to
operate from a different registered office address is JAMI wkbse Te91ste￿ office is at Leila's House. 55 Christchurch
Avenue. London. N12 ODG. results of C(mmunity Tr￿1ft9 Linited. the Joel Emanuel Trust and the Jewish
Association for Mental IIItE55 VAMII are di5cbsed in nofe 3 to the finanaal statements. The results of JAMI Sales
and ServKes Limrfced 11Th)% subsidFary ol JAMII are a Nil result 12019120.. Nil) wth net assets of £212019120.. £21.
Linked Charity numbers are also disclosed where available.
Name of Sub￿diary/Llnked Charity Underta￿n9$
Basis of C4)ntrol-Dirert except where stated as indirect
Subsidiary
CommunityTrndiry L•Trited
Jwsh AssocK4tion lor Menta lIts￿55 UAMII
l(ll% tr•thng subs*liary oFJv*ViShC6re ICO. No. 02449362
J￿h (Are is IhesDle Cornpany13w rnember ofJAk41 (Co No.
0261817W-(harity No 1003345- indire
ILkYA sub5irfiary of Ihejwth AssocLatM)n for Mental Illness
UAMD. Thlire(t
JAMI Sa￿5 and Se￿￿
Jewsh Care Pens#)n Truskes imted
I[￿ ￿b51d1￿y. Ko. 024930411
Linked Charitie5
Jotl Emanuel Trust
nkLYI Charity- 802559.12
k•J Charity- 802559.8
The Board of&jard￿n5 and TtU5tee5fDrtt* Wiel of tt*
Jewish Poor1Jv￿sh WelfaTe Board
Jewish Blind Soc*ty
iin*ed ChJrity- 802559.9
Jewish Home and Hoswral at Totienharn
n*ed U￿r[ty- 802S59.7
5tepneyjewish18.nai B'rith) c￿b5 and SenSernE
linked OKirity- 80255￿9
linked O¥rity- 802559ffj
tinked Charity- 8025594
Linked Chanty- 802559-2
LJnke(S Charity- 802559.10
nked Chaftty- 802559.15
nked 04nty- 8Q559.16
Redbr￿e Jemsh Youth and ComrMnilyCentre
Bnghton Hove ltrish Ilome
Maurice and Samuel Lyon Horne
H E David Fund
Sophia Gardner F￿￿
A E FiankliD Fur
Aleyander Jacob Me[nor￿1 hJtKI
nkeil Oprity- 802559¥17
Linked Charity- 80255918
Jewsh cL￿Vales(e￿i Home (Bri￿tOn Bnthchl
R A Schlesin9er Fund
Nathan Simpson Tt115t
nked Charity- a0255￿19
nked Charity- 8025S9-20
The Levy Cha¥itbb1e Trusl
Ge0￿e Jufian Egerton fund
Endowment Funds as linked <hatttkes
nked (harity- 802559-3
tinkEd Charity- 8￿559.1
Claia Barone55 Oe Hirxh (on¥a*wt
nked (hJrity- ￿559.74
Dkcd U￿rIty- 8J2559.11
The Anthotw ￿ Annip Mul* Seaside CoThakxent Hom? ￿nked (Narty- ￿559.13
Mail[￿￿ joseph Trvsi
79

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
15.
Subsidiary Undertakings and LinkÈd Charities Icont'd)
Name of Dormant Subsidiary
Jewsh Fa￿￿ty SeivKes LimiteLI
Friends of the London Jewsh H05Pttal Litnitetl
Jwsh Care ComrMnity FouDdaEion Linried
BaSb50f Ct>ntrol
(Co. t*J. 03196138) I(X)% Subs￿l3ry
(Co_ 002674191 Commn Management iontrd
ICQ ￿ OJ)71 IS?) Cotnnx)n Management contrd
Endowtnent funds. all ol whKh are perni3r￿t eThlowrnents at¥J are induded on the ba515 of common
management control. &re".
NaimaAbrahatn Tw5t
Helen Luca5 Rekef in SKkness Charity
Yelx*Ja aNI Miriatn Davmlson Memorkil Fund
Anilwy *d AM*e Mullef SeasideCoDvdescent Flome
IX4iMa & Maxirnillkinl Trust
Blurton Sctucrnent
Fe￿enstein & Schwarzdukj Metnord Furn
Jack Harns Tran5POrt T￿￿t
JHH
a¥ilSathon5 MoTnentos
Spitzd Tnm
Alfred Tw5t
JHH Patient AmÈrrities Fur
Vansen Bewest Trust
Linked Charities
Linked Charities of which there are 20 art administered by Je*ish Care, all of which are linked as predecessor
organisations ￿ Jewish Care having been PrO￿￿1n9 we and sUP￿)rt lor the comrnunity since the 1850s. Detai15 of
governing doKuwnent% charitable objects, areas of benefft wi%tration history a￿ set tyJt as follow5. The
actiwties and achievemenrs ol Jewish Care ar￿ it5 linked tharities a￿ outlined throughout this report and review,
and fully dernonstrate that the charity is pro¥ridiry publK be￿￿ Tr charitable purposes and hisrory ol each of
the linked Charities are set out as follry•+s'.
George Julian Egerton Fund- 802559-1
will of George Julian Egerton dates 21 March 1961. To meet the needs
of those Jewish I￿leS and 9entlemen o19ood farn1￿ who hawng in comFortable conditions in earlier life h.nd
themselves in middle or ojd age in reduced circvmstances a￿1 tsckiro the c(Knforts to which they were formerly
accustomed and thus enabling such pe￿nSt0 live rn0￿ comlortablyèrrfl in conditK)n5 MO￿ nearty approximatyng
to those which they pre¥iouslyenjoyed. Registered a5 a linked Chaniy on 26November 2W8. Funds were applied
to the general purposes of Jewish Care ès a9reed with the Charitycommission in january 2009.
Mwjrice and Sarnuel Lyon HomÈ- 802559-2
11 proved 29 lune 1931 and scherne of the 18 November 1932
as amended by a scheme of commissioners dated 31 Decerthr 1990 las affetted by a uniting direction mae
unders.96 Charitie5 Act 1993 dared 24 October 2L¥)81. Hotne forcc¥walescent persons olthejewish faith. Registered
as a linked Charity on the 26 November 2CW. Please refer to note 23 lor lurther infomation.
The Levy Charitable Trust- 802559 - 3
scheme sealed 7 Marth 19961ès affected ty a uniting direction made
unders.96 Charities Act 1993 and dated 24(ktober 2¢J)71. The relieFolper50n5 of the Jewish tsith (wherever ￿sIdent
but in particular those residing in the Uniied Kingdom) who are in need, or suffering sKkness. hèrdship or distiess.
or who suffer visual or other physical or mentsl impairtnent resultiw in disability or hand￿ap. Registered a5 a linked
Charity on the 26 November 2(I18. Funds wEre applied io the general purp)w ol j￿￿lsh Care as agreed with the
Charity CoMmiss￿n in January 2(Xl9.

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
15. Subsidiary Undertakings and Linked ChaTities Icont'dl
Brighton and Hove Jewish Home - 802559-4 - deCla[￿￿n ol tru5L dated 19 November 1952 as amended by
scherne of the d￿rity Comm￿ssIOnerS 22 August las affected ty a uniting direction tnade under s96 Charities
Act 1993 dated 24 October 2LK)81. For the residence of persons bery aged. poor and ailing respectsble persons of
the J￿sh faith. who are rKJt urnler the ageof fj) years and who ￿e resided cOntiNou￿Y in the county oFSu5sex
for a period of not less than 3 years immediatety prior to the a￿lCatiOn lor adrnisgon. Registered as a linked
Charity on the 26 NovemLEr 2(KW.
Stèpney Jewish (B'nai B'rith) Clubs and Settlement - 802559.5
Tnemorandum and articles of ass￿latIon
incorporated 14 July 1937 as anended 6 Decernber 1949. 20 Juty 1954. 8 September 1959 and 25 November 1964
Ilas affected ty a unitiry direction male under $96 of the Charities Ad 1993 24 October 2(M)81. To establish club5
for poor girls and infant welfare and play centres and general￿ to prrmole Wd[a￿ of the poor and the ￿lief of
di5tre55 Ly social. educational and religN)us agerKie& Registered as a linked Charty on 26 November 2008. The
Stepney Jewish (B'nai B'rith) Clubs and Setdement is è dormant entity. pjease refer to the financial ststerrEnts filed
at Companie5 House under company number (1￿29785.
Redbridge Jewish Youth and Community Centre- 802559-6- wnstitUt￿n adopted 3 Mty 1967 as aMe￿Ied 9
June 1975. tru￿ deed dated 18 March and schemes of the 7 Aprd 1976 las affected by a unitiThJ direction made
nder of the Charities Acl 1993 dated 24 Cktoberl to provi￿ a youth centre for the use of young persons
sidin9 in or near the London Borough ol Redbridge particvlarty young persons as a￿ of the Jewish faith, and
in particular lor the use of meeiings lertures a￿1 classes arKI for other fotrns of recreati)n ar￿ leisure tirne
(tcupatK)n the pu￿05e$ of edvcatiThJ and assi51iT¥Jyoung perws to develop t￿1r PhY￿Cal, menta1 and spiritu
cap¥ities so that they may grow to lull maturity as individuals and membe15 of y)ciety and that their conditions of
life maybe improved. Registered as a linked Charityon 26N0Vemè￿ 2(￿. Redbridge lewsh Youth and Comrnunity
Centre merged wth Jwsh ca￿ pursuant to a tran5Fer dated 15 NJJ9U5t 1997.
The Jewlsh Home and Hospital atTottettsm-802559-7 . the ityrfsolthe home a53￿nded 15 SeptLYDber 1963
and 22 November 1992 las affected by a uniting direction made under &96 of the Charities Act 1993 dated 24
October 20081. 1. To provKJe for the care. maIntena￿e arml medKal treatment of persons of the Jewish taith, 16
year5 01 age and over, who are permanendy disabled by chronic disease, Kcident or deformity. (certain diseases
are excepted). 21 to support the charrtable purFY)ses ol Jewish Care. Registwed a5 a linked Charity c>n 26 November
2(J)8. Funds were applied to the general purFx)ses of Je•Jish Care aSagre￿ with thecharity Commission in January
The Board of Guardians andTrusteesforth¢ Relief of theJewishPoor. commonly knownasthe Jewish Welfare
Board- 802559-8- laws ol the Board adopted on 29 March 1967 confittned S April 1967 as amended 15 November
1967, 18 March 1992 and scheme of 14 December 1989 las affeued by a uniting dIreCt￿n nk3de under 5.96 of the
Charities Act 1993 dated 24 October 2[￿1. To relieve the poverty aThJ to ameliofate the condition ol the Jewish
poor of the metyopolis. Registered as a linked Charity on the 26 November 2LMJ8. One of the main predecessor
or9artisations ol Jewsh Care.
The Jewish Blind Swiety- 802559-9 - laws aThl regulation adopted 3 1965 as amended 19 March 1992. The
a5515tance ol needy member5 of the Jthyish faith who are totalty trAind or regisiered blind or ￿rtIallY sighted and
their deperKlants. Registered a5 a linked Charity on 26 November 3J)8. One of the main p￿ecesS0rQrganI5atIOnS
of Jewish Ca￿.
81

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
Subsidiary Undertakings and Linked ChaTities (cont'dl
HE David - 802559-10 -legacy from 193$. income p￿ferablY for international work Re9iStered as a linked
Charityon the 3 June 2009. Fund$We￿ ap￿led to the general purry)se50f Jewsh Care the passing of a resolutio
by the Jewish Care Board on 11 Ocrober 2CKM Whe￿bY the proFrty of tlE Charity was tts) small to achieve any
L5seful purpose in its ovm righi
Maitland Joseph Twst- 802559-11- will dated 20 January 1962 a5 amended by stheme dated 17 April 2018 the
objett of the charity is for the Publ￿ benefit, the relief of the el(￿dY in need, in partKular by providing speoally
designed or adapknl hcmj￿ng. Re9iStered as a linked C￿rity on l ju￿ 2(K)9. Please refer to note 23 for fvrther
infomiation.
Joel Emanuel Trust - 802559-12 - scheme of the Charity Comm65iorEr5 dated 30 D￿ember 1976, as amended
by sc￿Me dated 24 January 2006. the relief of financial hardship of persons ol the jewish faith in partitular those
in housing need_ Registered as a linked Charity on 3 June 2Crf)9. Please ￿fer lo the separate audited finanoal
statements for the Joel Ernanuel Trust for the year ended 31 March 2021 atKJ note 23 lor further infomation.
The Anthony and Annie Muller Seaside Convalescent Home- 802559-13 - chan(ery scheme 018 July 1924 and
scheme of 28 JunÈ 1961. The establishment ol è seaside convalescent home for child￿n and the payment for
convalescent treatment for children arml adults. Registered as a linked Charity on the 3 lune 20CY3. Funds were
applied to the general wrposes of Jewish Care iry the passing of a re￿lut￿n Lw the Jewish Care board on the 11
October 2CK)4 whereby the propety of the Charity was tw small ID achEve any useful purFx)se in its own right.
Clara Baroness De Hirsch Convalexent F￿￿-S02559-l4- schemes of 2 Au9USt 1898. 4 Juty 1930 and 16 March
1934. Defraying cost of maintenance in convalescent home5 for sKk ot inf mi F¥)or. Regillera as a linked Charity
on 3 June 2(K19. Funds were applied to the general wrposes ol Jewish ca￿ by the pa55ing of a resolutK)n by the
Jewish Care Board on 11 October 2Q)4 Whe￿try the propety ol the Charity wa5 t(x) small to achieve any useful
purpose in it5 own righL
Sophia Gardner Fund- 802559-15- letter dated 3 Cktober 1960. in(￿ne for gifts for orP￿n boys. Registered as
a linked Charity on 3 June 20LFJ. Funds were aPpl￿d to ihe general purposes of l•Mish Care by the passing ol a
soluiion ty tke Jewish Care Board on 11 October 21W W￿relY the propwty of the Charity was t<)0 small to
ch￿ve any useful purpuse ITh its own right.
A E Franklln Fund - 802559-16 - letter of September 1926. irKon* fly non-￿dIcal extras for short period
convalescent children at the Muller home. Registered as a linked Charity on 3 Jure 2009. Fu￿lS were applied to the
general purposes of Jew5h Care Lry the pasyng of a ￿$OlUtion by t￿ Jewish Care Board on 11 October 2C04
whereby the property of the Charity wa5 too small to achieve any ￿[vI pur[Y￿ in its own righL
Alexander Jacob Memwial Fund- 802559-17- Board minute 018 Febftjary 1904. inc(The for %￿doWs. Registered
as a linked Charity on 3 June 2(K)9. Funds were applied to the general purrA)ses of Jewsh Care by the passing of
resolution kry the Jewish Care Board on 11 October 2(rf)4 wherety the wopty of the Charity was rcx) small to
achieve any useful purpckse in its own righL
Jewish Convalescent Horne (8wighton Branch) 802559-18 - schemes of 14 August 1931 and 30 June 1950,
convalescent treatmer)t for p(w Jewish patients. ftegi￿ered as a linked Charity on 3 lune 2(m. Funds were applied
to the general purposes of Jewish Care by the passing of a resOlut￿n by thejewish Care Board on 11 October 2004
whereby the property ol the Charity was t(K) small to achieve any useful purpose in its own right.
82

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
Subsidiary Undertakings and Linked Charities (cont'dl
R A Schlesinger Fund- 802559-19- letter dated 15 April 1963, iKoffle for the benefit ol convalescent children.
Regisrered as a linked Charity on 3 June 201Y4. Funds were applied to the genernl wrposes of Jewish Care by ihe
passing of a resolution by the Jewsh Care Board on 11 OEtober 2W whereby the property of the Charity was t
small to achieve arry useful pU￿0$e in its own right.
Nathan Simpson Twust- 802559-20- ryderof High CtyJrt JustKe. Chancay Dwi90n 31 July 1885. Inco￿ lor the
benefit of deselving yourwJ kindred or other deserving pcx)rTrury pery)n> Registered as a linked Charity on
3 June 2(K)9. Funds were applied to the general purpx)sesof JLMish Care by the passing of a re501ution by the Jewish
Care Board on the 11 (ktober21IM vthereby the propertyof the Chwitywa5 l(boynall toachieve any uselul purpose
in its own rwJht
Debtors
GI0￿p
20ZO
Company
2021
Company
2020
2021
£. 000
£. 000
Trade t)etsto
1755
3.003
2,571
A[n￿ntS owed w￿￿1￿￿￿ertaklrys
1.683
1,261
Other debi
336
258
265
Related Party Debtor
419
357
419
357
On￿5￿￿ HM Revenue & Cu5tThn5
145
632
101
21
Prepa)￿￿15
628
947
536
Acuued incorne
1.651
502
4Y
7.191
5.210
6.857
5.465
83

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
17.
Stock
Gtwp artd Company
2021
' 000
2020
£. 000
Food and cloarwng stocks
173
Stocks represent unused and unsold fotyj and deaning Stocks at tl* 31 March.
18.
Creditor5- Amounts falling due within one year
fvoup
2021
Group
2020
Company
2021
Company
2020
£. o
£. 000
L. OOQ
Bard3￿ loan faalty
Amountsowed to 5ubthry
TradecreditNS
731
250
3.712
250
3.580
3.239
4,729
4037
2.B62
Other ueditors
1.674
1.517
1.750
Taxatiort and SOC￿ security
645
645
638
Accruals
1.637
1.570
1.593
Defetred In¢om¢ (note 19)
341
1,136
335
1,124
A(fvancefund5 from the otto 5chiff Housity Asso(iatKsn
71
11.988
10,830
11.868
19.
Deferred Income
Group
£. 000
Company
£. 000
ealarty at l April 2020
Arnwnt added to inCo￿tarned fvonb ch*t•Ne aaivit
1.136
1,124
205
211
Amwnl rele￿ed frcmm charitabte KtNitie5
0.0001
(I.ODO}
Balanr¢ at thè 31 Marth 2021
341
335
Oeferred income relates ￿ ￿(oMe recthveil from ￿or￿)r5 that T55ubiect to FwfoTTDance ¢￿ditIOnS thai re(yiie ils use at a later
date

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
20.
Financial Instruments
Gro
2021
GfOUP
2020
Company
2021
Company
2020
£. orpj
£. 000
£, 000
L. 000
hianaal a55ets meawfed at frdif vakne
29.377
22.676
29.636
22,936
Fir￿n0a1 a55ets ai fairvalje fewesent invegtrrent&
21.
Creditors- AFnounts falling due after more than one year
Gr¢)
Group
2020
Company
2Q21
Company
2020
2021
£. 000
£. o
Barchys lo*) tsulity
20,550
17.932
20.550
17,932
20,5
17.932
20.550
17.932
In April 2￿8, Jewish Care arranged a revolving ￿lIlty loan lacility with Barclay5 Bank PLC ol up to £15m lor a
Yevolving peri￿1 of S years and a term of 10 years, to assist ihe liwcing ol the development ol the care campus at
221 Golders Green Ro&1, NW11 9L)Q. facility is secured on the development. As of the 14 April 2013 the
revofving period had expired with quartetly capital payments cotnn*tKing in July 2013. the balènce outstanding on
this facility at the 31 March 2021 wa5 Q982k 1£1,IMM)k is included in creditors due within one yearl. In February
2019, )ewi5h Care also arranged a joint facility of £21.3m wth 8ardtys Bank PLC for the development of the
Sandrin9h3m Care Campus at Stanrrw)re (Facility A - £13m - revdviThJ knan facility) and WON CourL Retirement
Living at Hendon (Facility B - £8.3tn - bng tem) tx)rrowingl. The blance outstanding on thisjoint laci1ity at the 31
March 2021 was £21_3m, thi5 facility is secured on the freehokl of both ￿te5 at Stanmore and Hendon. The key
facility terms are as set out below".
Revolving Loan Fa(ility- Up to £15m114 April 2008)
£3m outstanding at 31 March 2021. interesr rate
0.75% over LWR Iper¥Jing SONIA conversion), repayment ol
£233k In July 2021 followed by 6 quarterty instalmenls of £250k. thnal lump sum reptytront 14 April 2023.
Facility A- £13m revolving loan facitily 122 Febnjary 20191
£13moutsranding at 31 Marth 2021. Inte￿5t rate- 1.75% over LIBOR (pending SONIA conVe￿OnI. facility redurtion
Instaiment of E3m In November 2021 arrfl £2.Sm in June 2021
Facility B - £8.3m term loan facslity 122 February 20191
£8.3m outstanding a5 at 31 March 2021. interesr rate
1.85% over LIBOR (pending SONIA conver5ionl. even
amortisation over a 25 year period on the ￿ anrbNersary of the f￿lIty ag￿emen￿ 22 February 2025, 1332k pa.
22.
Result of the Charitsble Company
As pemiitted by SeCt￿n 408 of thÈ Companies Act 2¢X)6, the parent undertakir¥J's irKome and exPe￿itUre account
has not been included ITh these financial statements. The net deliciilortheyearattributable to Jewish Care, includino
capttal receipts but excludirHJ unreali5ed gains and losses on investments and the unrealised pension scheme gain
15 £5.718m12019120 net deficit of £0.343ml.

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
23.
Endowment Funds Grouplcompany 2021
The funds bebw represent the value of tlE endOw￿nts 31 the 31 MJch 2021 wh￿h were to provide support to
the general objectives oljewish Caie.
31 March
2021
1 Apvil 2020
£, 000
£. 000
Maurice a+vi saly￿￿1 Lyon Horne
Joel Ernatuel Tru#
628
(261
602
407
096
Othertru5ts
Maitland Joseph T￿St1
9.657
81
9,738
1&47Z
11361
16,884
l Hease ietef iolhefmnual Staten￿￿5 knl on ihLsTtUSL
2. E7tn oftr* joserhethmwjtfu￿s￿te 8prW&) the Care£￿￿￿al s•**￿ha￿alsIanme. £2.3molts ￿Mefund
was apthd 10 Botty *lOAshu lOfi￿5 k¥¥Yy
Endowment Funds GToupICompany 2020
The Funds below represent the value of the endowments at the 31 March 2020 whrh were to provide support to
the general objectives ol Jewish Care. Transfefs include the r￿all￿ation ol Ivnds between restricted and general
fvnds.
31 MaY¢h
2020
1 April 2019
Incomt
Eypemlitwe
£. 000
Gainlbss
£. o
Maurice and Samuel Lyon Horne
654
P6)
628
Joel Emawel Trustl
5,799
Other ￿sts
419
{251
388
Martland Joseph fvusil
9,657
1Q681
1481
16.472
l Hèasè reler ￿the sla￿￿ts ￿al￿Tr￿1 on trisTrusL
2 t7m or malva￿ Joseph ptthA¥mentlLThfjs vEre apw *IthE(￿￿[￿m￿%￿I S￿￿9haM ai&arrfnLYe. £2 &noftre same lut¥S
aprA*dto Bety and Ashei LoTruS pr¥Jr¥e￿

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
24. Reslricted Funds- Group 2021
Net Gaitysl
31 March
2021
l Awl 2020
1￿COme
Éxwditure
É, ooo
in110￿)
£. 000
£, 000
Hd0(￿$t SuN¥ors' CenLfe'
15
(15Tr
Michael Sobell Comn￿ni￿
C¥tre'
12061
Kun Mor and George Kiss
(6)
Vi & jthn Rul)ens'
17
SinclairHwselRedLvKIg
Special Day Centre5
Steweycornunity c￿tre
otto Sdyff
145
U4S
3.508
(31
24
(24)
1291
lady 5aiah Cohen House
Anrta Dorfman
521
SvJDey Corob
Rosetree5
(S41
{5)
Oisabilny Arts & Oemenli
Jc threct & Comrnunity Supp)rt
5elig Cour¢
14
(141
185
1851
he￿J.
{281
sandrin￿￿4
JAMIS
&399
16.3991
35
n7
14801
62
ICF Fundw IrK>te TJ
1.352
(1,352>
T￿41$1
9.326
114201
Iq8791
3,570
1. The maiorfty ofthè retapts ofdonated knnd5 ielate to Iwds iFkat are soft credited to Home5 and Day Certt￿ to lontri￿le
to the Opwaling expÉrtditureof I￿15e servKe
2. Sindair HoLtselRedbDd9e ￿ a dty centre a laolity for the*tholecommuw both youry and old witt) special day c￿e
for the needs ofdients vrilh AizhL4merf& FuTK15 ha¥e te¢en￿ to i￿)pn￿t ihe site. £Wkofwhich has been spent on
pIBDning lees and ca￿tal￿1 tull IlEvelopn*nt of Ihe sit¢ OT￿r trnnSf￿S fdate lo cash desi9naied for use OD ths
project.
3. Other re5tnrted fvrnts wnsi5t of th* a￿ to be used w fund entertainment for iwdents in the Care Home5 and other
Stnaller arnounts with ￿5111(ted speD(fing ¥ryuiiemen
The m4orityof the capital pledge5 re(er4Ed are towards thede¥eiowrMt olthe Sandnngham camws at StannKXP cunent1y in
Ihe second phase of construction. MOn*Sa￿r¢s￿Kted to lund the projeaspend wth the iyilding and deVe￿pfflent applied Foi
9Èneral wrpose charitable use ty meathg ofa tse Hom¢ Daya1￿ Cotnrwnity Centse and Retiiement Liwng apart￿ents.
Pkase refef to theJAMI Clwity atcwnts for ihe detai150f Ihp ts5triftedfundrnoveml￿ts for theyear.
6. Please refer io t￿le 7 forihe delaas oFthe ￿e￿Ipl and applKalion al Inkni￿ CoAtrol Fundng IICFI
7. Rest[K￿d T￿eTh￿S for thE Charity (Company) are £3.508k1201912(tr. £3.Y6kl IhE rvmbers above excl￿1￿ the fut￿$ for IAMI.
Income relates to all fundraisi(yJ incGTTre ￿ fees specifKalty raised IDr resL￿r(e5 as detaI￿d above. Exponditure relares to all
expenditure Iithd tothat Viiih wlithlt wa5 fun(katsed lor. lOreXamp￿ care horne opetatM)ns and funds ttsr res41eDteniertainineni.
87

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
24. Restricted Funds- Group 2020
NetGains/
Transfers
jrV(out)
31 Marth
l April 2019
2020
£. OLVJ
E" 000
É. 000
5ufvi¥ow< Centie
120
1120)
M￿P￿e1 Sobdl CotnrThJnty
Centrel
224
(224)
Kun MoratKJ r￿orge Ki55
Vi & John Rubens
77
41
(411
SincLair HousernedbiKJ
3.395
(2)
3.508
Special Day Cenireg
Stepney Commurrity Centre
Otto S¢hiff
17
117)
1391
Sarah Cohen House
53
($3)
Anita Dortman
192
(192)
(b￿ Manor
27
127)
R05etrees
24
124)
satslity Arts e4 Dementia
JC Direct & CoThmunity Supwrt
5elig C<)urt
129)
1361
(30)
SaDdriDghaffllWohl Court.
JAMIS
&224
1&2241
436
{4131
35
Totals
3.407
9.650
(1.2901
1&2241
3,543
1. The fflajorilyofttE rK¥pts ofdorwted fund5 We￿te iofunds that are softcrecffted to Qui Hosne5 Dty Centres to contribute
to the opwatiry expendilurt ol
2. Sinclair House/Redi4i&Je ig a dtycÈntre W0￿dIng a fKility for the wholpcornfflutmty both young Ind 0￿. with special day ￿re
foi the neod5 olclienls ￿th Althame<> Fund5 have beeTh rpceived to dev*pr￿¢ tl* Site. £81kikof which ha5 been Spent on
plaDnjng fL*S duty capitsf¢ed penomg full ￿￿0p1T￿￿1 of the site. transfers relaie to cash de￿gnated for use OD this
projert
3. Other ￿$tritted Mnds congst of lunds thatwp to be t￿fv￿ entertanmwt fr*the residents ￿ the Care Hotnes and other
smaller amwnts svith iestrKted spend￿9 fe(wiretDent
4. The majoiityof I￿(A￿tal pledges are toward5 the de¥dopr(*ntof fv s￿dringhath campus at StaDrnort Curr￿t￿ i
the second phase of ionstnJctK>n. Mor¥cs are restr￿1£￿ to lund the rKCiectSp￿d wth ihe bu1￿1￿9 and develowent ap ￿ted for
general charitable use use by rne￿$ ofa Cate Home. Day Comurity Centreand ReiireTneDt Lwiry apartments
5 Please refw to the JAMI Charitya¢cwntg for ihe detai￿ of the restrKied SJnd movements for the year.
6 Re￿[Ined reserves for the Charity Icomwy) are £3.51)8k12018119. £3.395kl the wmbeIs ab)ve ex¢ludin9 Ihe funds foi JAMI.
Inoorne relales 10 all fundraising incorne lee5 5pe(ifralty taised fty Ihe re5fjurc# as thi81￿d ExpendilLJre relatc$ 10 all
expenditute linked to that with rt was fundra￿1 for, for exa[D￿e (artlK)tTEopErations and lurtdgfor resideThi eniertainment

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
25. Summary of Funds 2021
Group
Br¢wgbt
fowward
1 April 2020 Income EX¥￿1111￿t Gèifrnosse5
Carried
forwaT41
jnllo¥i)
31 Marih
2021
£. ooo
£. OOD
£. 000
General fur%ls
1511831
5.9$1
(12351
28.926
Designaied
101,548
13.4521
9.114
107.210
Pe￿On fvnd
(10.5891
.9J91
(14.4081
Restricted fund5
3.543
880Tr
(&8791
3.570
EndTr¥vment ￿ndS
1Q47Z
11361
541
16.884
Totsl Furbds
133.IBO
IM561}
2.583
142.182
Please refer to the indmdual nores on endowment atKI ￿￿rtc1ed funds for further det311s on transfers.
Summary of Funds 2020
Group
Brought
lorward
Carried
TransfETs
IDI{0￿) 31 March 2020
£. 000
£. ODO
forward
l April 2019
ome EXp￿dIture GairtOt>sses
£. O(v)
£. 000
General fund5
24198
52.383
{57.40
(￿1)
4233
22.506
DE*gnaied funds
Pen%on hJrKI
101.087
(a530}
3,991
101.548
(146201
1.032
1999
(10.589)
Restricted fund5
1407
9.650
{1.290)
2241
3,S43
Endowment lunds
16.681
(48)
16.472
Total Funds
130.753
62.033
(61,3561
2.050
133.480
Please ￿ler to the iDdMdual ￿te$ on endowiTEnt and restricted fur)ds for further details on transfers.

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
25. Summaryof Funds 2021
Company
BroU￿t
Corri
forward
31 Marth 2021
£. 000
1 Apwil 2020
Income E¥peDditiwe Gain/lkisse51
General lunds
21.465
478
151.577)
5.950
(3,5611
26,755
De>gnèted ￿ndS
Pensk)n fund
1LX).869
115411
9,961
107.289
110.5891
.909)
114.40B}
3.508
RestrKted Mnds
3,508
7.237
[837)
(6,4WI
Endtrwrnertt funds
16.472
(136)
541
1&884
Total Fvnds
131,725
61.722
15&(M11)
2.582
140.028
Summary of Funds 2020
Company
Brou9ht
fonyard
1 April 2019
Carried
TrJn5fers
inl(outl 31 March 2020
£. 000
É. 000
forwèrd
Incom
Exp￿dit￿* GaiDlllossesl
£. 000
General funds
21486
50.290
155.278)
19011
3,868
21.465
De5iWated funds
Pengw (unds
13.5981
4.356
100,869
114.6201
1.032
1999
110,5891
Re5UKted futKIs
3,396
9.214
1878Tr
1&2241
3,508
Endowrn￿t funds
1&681
11681
16.472
Total Funds
129.054
59.504
1057
131,725

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
26.
Analysis of Group Net Assets Between Funds 2021
Restrirted
1lesvjr￿Ied
fwi&
Pensw)n
f￿ndS
furlds
funds
Totsj lunds
r 000
£. 000
Futtd Balan￿ at31
March Z021
Tangible fixed as*ts
kntangibk fixed
14.150
12Q848
141.839
knvtstments
1613
1&937
31,SS0
Current assets
7Z9
11.56B
14.418
baknlities
120.550
(31,8611
Pen￿On sc
114.4081
114.403}
I￿bIr1ty
N4tAs5ets
14884
3.570
10&942
19.194
114,4081
142.182
Designated funds represent the net tx)ok value of Jewish Care's unie5tr<ted tangible and intangible11xed a55etS
£127,492k and the ￿rClayS I￿llitIeS ol1£20.5501 amounts due in TrK)re th￿ one yearl
Analysis of Group Net Assets Between Funds 2020
Endovxrnent
fvrKt5
Oesign•tsd
hds
Genwal
Pension
lunds
Total funds
lunds
£, 000
£. o
Fund Balances at 31
Mar(h 2020
T3wible fixed assets
14286
11&638
133.779
lfjièryible fveo*
sseis
Investments
1072
25.679
27.751
Cuirenta55ets
2.738
12.442
15.294
117.9321
115.6151
133.5471
fvaiThlity
0.5891
110.589)
Totd NetAsse
16.472
101.548
22.5D6
1I9.SBg1
133,480
Designated funds represen¢ the net wdlue of Jewsh Care'5 uwestrited tangible and intsngible fixed assets
£119.480k and the Barclays f&ililies ol1£17,932kl.
91

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
26.
Analysis of Company Net Assets Between Fund5 2021
Pension
fuThls
funds
funds
Total fynds
£. 000
£. DOO
F￿d Balance5 at 31
Mar<h 2021
T￿gIble fixed assets
14.150
841
126.927
141,918
ryible fixed
hVe5rn￿nts
1613
29.194
31.807
Current assets
&6S8
11.447
tiaknlitie5
120.5501
110.8301
131.3801
Perww scheme
lability
Total NetAssets
114.4Q8)
114.4081
1&884
107.021
27.022
1144081
140,028
Designated funds represent the nei kM)ok value of Jewish Care's ￿r￿Str￿ted taryible and intangible lixed assets
£127,571k and the Barclays facilities of {£20,SSOk}.
Analysis of Company Net Assets Bebveen Funds 2020
Gerffil
Pthsi¢n
lunds
fuTrts
T￿al funds
£. t#Jo
rooo
£, 000
Fund 8alaTrce5 at 31
March 2020
Tangl￿e fixed assets
IntarKJible frxed
14285
117.950
n4
133.754
Investments
1072
15.927
28,008
Current assets
1703
A692
9,510
Lwlilities
{17.9321
111,868)
129.8001
Pen￿on scheme
{10,5891
(10.5891
abihty
Total Net A55ets
14472
3.508
1W.869
21.465
110.589)
131,725
Designated funds repo*nt the net IKM)k value of Jewish Care's unTesiricted tangl￿e and intangible fixed ossets
£118,792K investffÈnts of £9k and ihe Barclays lacilitses of1£17.932kl.
92

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
27.
Notes lo the Ststement of Cash Flow
Reconciliation of net income to net cash outllow from operatin9 activitie5
1021
2020
Net incomefor theyeor
4119
677
Adjustments for
Depreciation and aMort￿t￿)n ctor9es
Bad Debt Write Off
3,568
3,664
Assetvrrite off
5ZO
Ptyfii on di%rA)sèl of fvoperty
Giftol Prowty- In¥esvnent A55pI
IDecreaseylrtuÈase ￿ cre&itorswilhih (￿e)*Ol
Adjustment for peTrsion f￿dIng
Ilncreasevdecrease in thbttrIs & stock
11882>
14851
59
(41341
1.050
15241
16061
{1,925}
Nèt di¥KJends interest and retu¢ns on Invest￿￿tts
{964}
{8271
Nrttash (usedl/provided by i>p*atin9 activities
17421
4136
Analysis of change5 in cash during the year
£. 000
rwo
At l April
6.l84
4,332
Net cash iriflow
825
1.952
At 31 Marth
7,109
&284
93

JEWISH CARE
Notes to the Accounts for the year ended 31 Nlarch 2021
27. Notes to the Statement of Cash Flow (cont'd)
Analysis of chan9e in net debt
Al
At 31 March
2021
l A￿11 2020
£ oc
Ca5hflo
£. rA)o
Cash at barth and on hand
284
825
7.109
Bartlays k)atb
11&182)
16.10DI
(24.282)
(11.898)
(5.2751
Analysis of chan9e in net dèbt (less than one year)
CashfflLwII
Transfer to
At
At 31 March
2021
l Awl 2020
>1 year
r LK)O
£. ooo
Cash at bankand on hand
6.284
825
7.109
5arclays ban
(2501
{3.482)
13.732)
6.034
12.6571
3.377
Analysis of change in net debt (more than one year)
Cashfh)wl
Transferto
At
At 31 March
l 2020
1 year
2021
ro
£. 000
B)r(￿yS k>a
{17.9321
{2.6181
(20,550
117.932)
116181
{20.550)
AnalY￿S of cash and cash equivalents
2021
2020
£. 000
£'wo
Cash in Ha￿1
7.109
5.831
Notiio depoyts (less than 3 ¥rt¥nths)
453
Total cash and rash equiv31•ts
7.109
&Z84

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
28.
Pensions
General
Jewish Care has two pen￿on s(hetne% ihe first being the Group Personal PensK)n plan, a deFined contritMJtion
scherne administered by Legal and General, with totsl cOntrib￿lOr6 lemployerand empbyeel of £2.1 m being paid
in the yew ended 31 March 2021, 1201912(Tr. £L8ffl1. Group Per%Nwl Pen￿On plan lialM"lities at the 31 March 2021
were £67.07012o1912￿. £307.6991_ The secorMI ￿heme is ihe Jewishca￿ Pension st￿rr*, a defined benefit scheme
for the benefit ol the employees.. Ihe sd*tne was dosed to new entrants on the 1 February 2006 and closed to
fvture benelitaccwal asat the 31 March 201 l.The assetsof theschemeare/dministered by the Jewish Care Pen510n
Scherre Trustees in a fund separate from that of Charrty. Alull ￿tUa￿alValUatIon wascarried out at 1 April 2019
by Barnet Waddingham. In relation to the defKit on the defined benefit per6ion scheme. an arrangeThent is in place
forlewish Care and JCHA (Jewish Community Housing Ass(Kiation- a related entity) agreed by the Jewsh Care
PertSK>n Trustees in relation to the ￿kuar1d1 assumptions and the recovery plan with relevani contribution
arra[￿Je￿£￿t& A collateral sKurity arranger*nt llixed security on the Maurice and Viwenne Wohl Campus) a deed
of priority arKI a rewsed investment straie9y have been agreed try￿41$h Care and the PensionTrustees This reducÉs
the charity's exwjsure to any Poiential deterioration ol ihe lundiry wsitDn in the fvture. As part ol the Covid-19
financial mitigation, Jewish Care negotiated a 3-month suspension of defined benefit contributions and a150 3
reduction in those contriLwJtions on the rec(mmencement of paY￿￿￿ts in july 2020 until Marth 2022 in
agreemenl with the directots of the Jewsh ca￿ Pension Tfusree. In agreetneni wth the Jewish Care Pension
Trustees. the conthbutions to ihe scheme from Jewish Care were £819.000 per anrxjm from the 1 ju￿ 2020 to the
31 March 2022 and from the l April 2022 will increase to £1.691.(%KJ per annum_
The cash contribution m&ge by the employers over the financial year in re￿e(t of the scheme was £614.000
12019/2(k. £1,638.IM)01. The charge to the &counts under FRS102 was £524.CKK)12019120." £606,0(X)l. The contribution
rate made ty the Company as a percentage ol pen￿O￿able salarywas4%1201912(k 4%).
The principal actuarial assumptions used in the FRS102 calculations are as set out below-
2021
2020
rate
Relail price index IRPII Inllation
155% p.a.
195% p.a.
CoY6urner pl￿e ICPI)
31¢)% p.a.
IS5% p.a.
Pen￿On iKreases
RPI rnax 5%
40% p-a.
185% p.&
2.15% Jx
max 15%
115%p.°.
245% p.a.
CPI max 3%
P￿ and Post mortalityagwmptK)n'
lthtsfS2NX4 CMI 2017
1125%1
11fft of S2NXA CMI 2017
11.25%1
TN free cash
embersaTe assumed to
ccm¢wie 25% ofthey pellsio
Membor$ are èssumed to
commute 25% of their Pert$￿0
as tax free (astrL
'see exiract tab￿ l)ebJw fr)r a male and lernale member at lifEexWaKies a9e45 and 65

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
28.
Pension5 Icont'd)
Life expectancy at agÈ 65
Mortality assurnption
31 March 2021
Yeors
31 March 2020
Y¢a¥s
ma￿ ￿rrent￿ aged 45
Female currtoltyaged 45
231
23.7
22.0
2&2
Male currentty a9ed 65
25.9
22.4
Female cwrenttyaged 65
24.5
24.8
Amounts r￿0y￿•$ed in the Balance Sheet
Value at
31 Math 2021
Value at
31 March 2020
£. 000
F*r volueof assets
55.611
54,027
Present value of fjun￿ obligatians
(70.0191
1646161
(Deficit)
(14.4081
(10.5891
Amounts recognwl in the Ststement of Financial
Activities over the year
31 March 2021
' oty)
ai March 2020
£. 000
Administration costs
267
271
Intefest on liab￿rt
1,582
InterE5t in assets
11.239)
11.247)
Past seMcec05t
12
Totsl
524
6Q6
R•.moaswements over the year
31 March 2021
31 March 2020
' o
IGaMIl on sthtyne assets in exce55 of iDtffe5t
{2.9W)I
11.176}
EyrierKe {ga￿lI￿s0n fkabiliiies
{8701
635
IGainMoss from chw5 to é•Th>WdPh￿ a5SUmPtw)ns
15271
1.156
10$5Jlganl Irom rharw ￿ fiTrancial awmptKJrs
286
(3.6141
re-measvi•nents bJss119•n)
3.909
12,9991

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
28. Pensions Iconl'd)
Reconciliation of assets and Defined Benefit Obligation
The change in the a$5¢ts ov¢rth• p*iiod wa
31 Marth 2021
31 March 2020
£. 000
£. 000
Fa¥ vakne ol assets at the iwiMing ofthe
54.027
51138
Interest on assets
1.239
1.247
Employercontributi￿5
6J4
1.638
Benefits paid
(l982)
12.1011
Adminstrai￿n(o$ts
{2671
12711
Return on pL4n assets kn InterEsl
1980
1.176
Fair valvtof assets at the end of the period
55.611
54,027
Analy%5 of xheme assets
31 March 2021
£. 000
31 Mar£h 7020
Eqiitbes
15.846
11.387
Crerfii funds
25.037
25.402
a￿li1ydrIVCn Inves1n￿ (LDI
13.250
14.290
knuity pol
311
361
Cash and net ￿[rent a￿5
1,167
2.587
55.671
5402Y
The chan9e in the liabiltties over Ihe period was=
31 March 2021
£. 000
31 March 2020
' 000
OEfir*d Benefit Obligation ai the of the wiod
64.616
66.958
Past semce tost
12
lrteresi Cost
1.484
1.582
Benefit5 paKI
(2,gB21
(11011
LYper￿n(e (gaiTr1￿055 on dclined b￿)efit obliga
1870)
635
Chènge5 to dettk)grarthic ￿s￿￿pt￿ns Oossugain
1527)
1.156
Chawes w fifjèncial asWmpl￿Ths ￿55/[gain)
8.286
DthtbÈd Benelri Obli9auon At the Èrtd of the period
70,019
64.616
97

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
29.
Commitments under operaliThg leases
Group - Payments
The groups future n￿r￿M￿l operatiry kase payments are
as folbw£
2021
2020
E. 000
£. 000
Withirt t)nèyear
Land & 8uilditWS
Planl and Mèchit*ry
B￿￿een Ofiear￿ fiveyws
Land & &JilthrrfJ5
104
129
818
PL4nt and Machw
221
142
Over ftvè years
LaDd and BuihJitt9S
Plant arKJ Mathi
1702
2.907
Totals
4074
d.185
Company - Payments
The compbrry's fvture minirnurn lease pay￿
areas follo%%
2021
2020
' 000
£. o
Wrthirt onÈyÈar
Plant and Machir*ry
129
Brtween one al￿ fiveyears
Pkint and Machinery
221
141
Tota15
350
256
30.
Contingent Assets
At 31 March 2021. Ihe Group had been notified ol their legal l￿tIden￿nI to ￿9aCleS but the anKxJnt 15 subject to
finalisation. Amounts due will be recrMJnised in the accounts %4then the values are determiDed with reasonable
certainty. It is irnpractical ro di¥lose these arr￿Unts due io Ihe nèftjre of legac￿$ and the inherent uncertainty of
future events that determine t￿1( existence.
31.
Capitsl Commitments
In Juty 2017. Community Ttading knmiied entered into a ca￿tal commitmenl to develop the care campus.
Sandringham at Stanrno￿. The unexpired atT￿nE of the capital commitment ai the 31 March 2021 is NIL with
Projecr c<>mpletion in November 2020 {arT￿ullt ((￿nth￿ted at the 31 March 2020 £9.1ml.
98

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
32.
Related Party Transartions
In 2021 the followin9 transactions took place bett￿n the charity￿d its related parties..
Community Tradin9 Limited 15ubsidiaryl:
The transfer under a qualifying payment of the traling profits of Community Tradir¥J knmited ICTLI in the amount
of £￿9.387(2019/2O.. £&41.3931 to Jewish Care. At the 31 March 2021 there were amounts OV4ed by Community
Trading Limited 01 £1,597,712 1201912fr. owed to £1.224.8821. JeKish Care h"nances the development acti￿lieS of
Community Trnding ￿mited wa capttal (lonaiions and a cotnTrwcial 103n facility in its name. Monies advanced by
Jewish Care to cfl to fund the construction xtNities in the year erxled 31 March 2021 We￿ £14.155.226 12019120
£6.123.3681 in tandem the capitali5ed value of work in PTO9Tess constnjction WO￿ is transferred to Jewish Care
£14.054.02312019120 £6,151.9871 with E54S,113 eliminated on Cor￿lIdatIon. The £545,113 is owed to Community
Trading Limited at the 31 Marth 202112019RO £3,627.1261.
Joel Emanuel Trust (J￿) (Linked Charity)".
Jewish Care operates Sidney Corob House on behalf of JEf. At 31 March 2021 ihere were amounts owed to JET
of £6.82412019/20 owed toJEf £2gJ.6161. Jewish Careoperalessidnty Corob Houseandthe Wohl Court Retireffent
Living scheme on beh811 ol the Joel Emanuel TrusL the nabjre of transfers to and from JET relate lo operational
income recewed and charge5 incufTed byjwsh Care on behalf0fJ￿. Respective opeiational charge5 01 £1.683,862
12019120 £1.444,377), operdI￿nal income of £1.819,588 1201912G £1.459.3171 and £67.039 12019t20 £13,474) in
balance sheet movements were transFerred io the JET entity for SKlney (￿0b in the year. Respectwe operational
chatges of £207.3541201912(r. £205.4041 and operational incotne d £126,3261201912tr_ £145,430) were transferred
to the JEr entity f￿ Wohb Court in the year ended 31 March 2020.
JC Switzerland F￿ndation Icommon Tru5tee}:
JC SwitzedarKI is an independent loundati04. At the 31 March 2021 iF*re were anwjunts owed to Iwsh Care of
£36,483 12019120 £36,483).
Jewish Association for Mental Illness IJAMII ISubsidhiryl-
The transfer of grant fvnding to the Jewish A550Cl3tion for Menial Illness in the amount of £779.028 12019120..
£765.2571. At the 31 March 2021 there was an afflount due to J￿sh Care of £49.29S from JAMI1201912fr. owed to
Jewish Care £46,663). Charges of £49,295 have been thar9ed by Jewish Care to JAMI lor propety and IT costs in
the year ended 31 March 2021 12019120 £47.9741.
Jewish Care Staff Benevolent Associoknon IRelated Party)
The Jewish ca￿ Staff Bencvolent Association is a separate Charity with registratioTr number 220470. Members ol
the A5￿￿tion arejewish Care staff members. the aim of the Chatty isto 9rant relief and assistance to Jewish Care
staff a5 IS the nature ol the reLHted party relationship. Loan5 are advanced ty an independent k)ans committee and
repaid wa repayments mandate(I to 5alarie& The related party baLince with Jewish Care at the 31 March 2021
£419,49412019120..£356.9181, the balarice ol which relale5 to the u* of Jewsh Care 35 the Conduil to make the loan
advances to sièff.
99

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
32.
Rel￿ed Party Transartions {cont'd)
Two JAMI Trustees a￿ also Trustees of Ckoritable Trusts which l￿de donations to JAMI durir4J the year. Robert
Shemtob is a Trust￿ of the K C Shasha Charitable Trusl am¢JJTht I￿￿Ved was £20.OLK)12019/20.. £IOS.(NX)l and
Raymond Harris is a Trusiee ol d)e Atkn"n Foundabon. a￿thnt recewed was £20,1￿){207912tr. £SO,(KIO)-
Steven Lewis fonner Trustee and now appotnted Pregdent of kn¥i%h Care is a Director ol Jewish Community
Fr￿ndation. Jewsh Family se￿￿e& Stepney 8.nai B'rith Clubs and Se￿e￿t and The Friends ofthe LoFOon Jewish
Hogpital. these a￿ all dtsrmanl sub*diaries of Jewish Ca￿_
Steven Lewis is also a Trustee of the Jewish Le￿Ie(shJP Councli. an independent mefflbership organisatK)n ol which
Jewish Care paid an annual membership fee of £27,578 lor the yea erded 31 March 2021 12019120. £28,5781.
Adam Dawson, Twstee is also the Chalr and Trustee of the Jwsh As5LKiation for Mental Illne5& JAMI Isub5idiaryl.
JAMI is in receipt ol a 9iant £779.028 from Jewish Care l(* tFtyear ended 31 March 20211201912fr. £765,257).
Graham Edward5, Trustee is a19) a tArertor of Castle Water ￿mIted. Jewish Care uses Castle Water as a supplier in
the normal course ol business and paid £39.104 lor utilities in the nomal course ol business in the year ended 31
March 2021 12019/2Q_£93.7141.
Harold Gitdemon. Trustee is also a Trustee and Chair of Camp Simcha. Camp Sirntha ￿ntS office space from
Jewish Care. The rent received in the normal COUT5e of business was £45.409 in the year ended 31 March 2021
12019120 £45.4091.
Matthew Weiner. Twstee is a150 a Director of the trading 9JbsOiary Community Trading L1rnit￿.
MKhael 8rodtmaN Trustee is a150 a Director ol the tradiry subsidwy Cornniunty Trading Limited
Key Management personnel also comprise the Boafd of Trustees. None ofthe Tnjstees rKewed any remuneratv)n
orexpenses from theirwork associated wlth the Charity. DonationsreC￿Ved fr(Mn Trustees withoLrt restriction5 were
É234k 12019120.. £356kl-
1CKI

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
33.
Post Balance Sheet Events
Property Disposals ItDn-adjusting events)
Twts Fdanned property sales ￿7Ve compleied as at the date ol ￿(￿rtts ￿gni￿ Clore MarK)r. I6fv162 Great
North Way, NW4 and RubEns House, 184 Ballards Land, N3.
Business Combination Ayreement (non adjusiir4J event)
On 19 April 2021 Sunridge Housing Association Limited became ￿ oljewish Care as a subsidiary under a bu51ness
combillation agreement dated the 9April 2021, with the joinir¥J ollorce50f tx)th oryanisatons, the Sunridge Housing
Association knmited %*ill have access to 9reater resources to prowde a higher level and wider 5pedrum of care now
and in the fufure, than it would be remaining as a separate organisation. It will be strorEer atKI more financially
5UStainable. seC￿ring the home inro the futu￿. Svnridge Court. ts care horne within the entity VAII also have the
opporiunity to offeT better career0ptK>￿ forcare ￿aff and Irnptlrt￿t1Y.Wlll also benefit from Jewish Care'5 marketiry
team. strory gOverna￿t. and fuTrJraI￿ng expertise. The balance gheet value of the Sunridge Hou￿ng Association
mited at 18 Apiil 2021 is £1.2m.
101

JEWISH CARE
Notes to the Accounts for the year ended 31 March 2021
Consolidated Statement of Financial Activities for the year ended 31 March 2020
Notes
Total
Funds
FuDds
Funds
£. ooo
Income and
Ithments from:
Donatr)ns lewies
Capit81 project donations
1Q036
1.189
17,225
&334
8.334
Charitable artNitie5
34.839
127
34.966
Otherttading ￿)l￿eS
70
In￿siMents
1.017
1.017
Disw5al of Properfy
AZ1
423
51383
9.65ts
62.033
Experrfiture o
Rai5ng fund%
Fundratsry
3.624
3.6Z4
1YJ
190
charitsb￿ attpiities
55.571
161
57.022
Othet exPe￿I￿ure
Total
520
59.9)5
61,356
Net110551
IY491
Net (*xpenditUTell
1&4231
&360
12721
Transfey l)•ween funds
23
&224
18.2241
Actuarial gain on Oelined
benefit pen￿tsn s(F*r￿S
Net movement ID funds
136
12091
1.7Z7
RecorKiliatioD of fi￿d5-.
Toial funds brought
fDtW¥fd
110.665
3.407
16.681
130.753
Total lund5 wried
fon¥ard
113.465
3.543
16.472
133,480
102