OpenCharities

This text was generated using OCR and may contain errors. Check the original PDF to see the document submitted to the regulator.

2021-03-31-accounts

AGE UK GATESHEAD LIMITED

(A company limited by guarantee)

Report and Accounts

Year ending 31 March 2021

Charity number : 702561 Company number : 01863488

Age UK Gateshead Limited

Contents

Page
Message from our Chair 1
Report of the trustees 2-7
Report of the Independent Examiner 8
Statement of Financial Activities 9
Balance Sheet 10
Statement of Cash Flows 11
Notes to the accounts 12-19

1

Age UK Gateshead Limited Message from our Chair Year ended 31 March 2021

I am delighted to present my fifth Annual Report as Chair of Age UK Gateshead.

It has been an extraordinary year on many levels, most of which has been positive as we have taken great strides forward with the objectives laid out in our plan. However, we produce this report at a time when the Covid-19 pandemic is still causing uncertainty. Despite significant challenges, Age UK Gateshead has been central to the co-ordinated response to the coronavirus outbreak working closely with our partners and Gateshead Council, which has reinforced our role as the leading provider of charitable services for older adults in the borough, at a time when we are needed the most.

Our vision is simple – to deliver lasting change in later life, whether that be through our services or strategies to secure long term financial security to allow us to grow and evolve the services and activities that are wanted and needed. As the only older persons charity operating within the borough of Gateshead demand creates its own pressures but in partnership with over 2,000 newly recruited volunteers, a raft of private companies and statutory providers we collectively made a tangible difference to over 14,000 people across Gateshead and Newcastle.

2,438 volunteers are part of the Age UK Gateshead family, 1,984 hot meals were delivered and 38,000 welfare calls were made and 12,432 hours of respite hours were provided. This is just a small snapshot of our work that is making a big difference.

Be under no illusion, the impact of COVID continues to shape people’s lives and the services we provide, but we can proudly say as a charity we were there to support our members, deliver food when it was most needed, listen to their experiences, have socially distanced chats but also a hug when words are simply not enough. These may seem like small acts, but they make a huge difference.

I would also like to pay tribute to our funders, partners and the many charitable trusts that recognise there is a need for providing excellent value for money services and that the culture of people at the centre of provision is how we as communities, charities and individuals get things done. It’s how we do it here at Age UK Gateshead.

We will continue to deliver lasting change, our heart continues beating in every community of Gateshead and we will always remain focused on our main priority – ensuring people in Gateshead love later life, no matter the challenges they may face.

Finally, thank you to our ‘Angels of the North’ – that being our staff, volunteers and trustees. Their dedication is second to none and without them, Age UK Gateshead would not be the charity it is. Thank you to all our friends, your support is needed as much this year as it was last year’.

Best wishes

Scott Duffy Chair

Age UK Gateshead Limited Report of the Trustees Year ended 31 March 2021

The trustees are pleased to present their report together with the financial statements of the charity for the year ended 31 March 2021 which are also prepared to meet the requirements for a directors’ report and accounts for Companies Act purposes.

The financial statements comply with the Charities Act 2011, the Companies Act 2006, the Memorandum and Articles of Association and Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2015). The organisation is a Public Benefit Entity within the definitions of s34 FRS 102.

Objectives and activities for the public benefit

The aims of our services, for older people continue to be ageing well, reducing social isolation, maximising income, advocacy, enabling and promoting physical health and wellbeing.

The trustees are satisfied that in accordance with the Charity Commission guidelines, Age UK Gateshead meet the public benefit requirements. The trustees have regard to this guidance when exercising any powers or duties to which the guidance is relevant.

A review of our achievements and performance

1.Sustaining and Growing:

The aim is to diversify our income streams, to include charitable trust grants, statutory sector contracts, services we make a charge for, growing our retail offer, developing community fundraising.

Achievements and performance

In a year like no other, we restructured in one working week to deliver COVID support to over 14,000 people across both Gateshead and Newcastle. Our aims remain clearly in place but in recognition of our primary objective the organisation placed all projects on hold in order to support, enable and comfort over 14,000 older people across the area.

A review of our achievements and performance - Innovating and improving:

Achievements and performance.

Age UK Gateshead Limited Report of the Trustees Year ended 31 March 2021

A review of our achievements and performance - continued

2. Innovating and improving:

Achievements and performance.

• We delivered over 13,000 shopping requests and 7,100 welfare packs

• We deliver a much needed bereavement service across both Gateshead & Newcastle

3. Delivering a range of high quality person centred services and social enterprises:

The aims of our services for older people continue to be reducing social isolation, maximising income, enabling independent living and promoting physical health and emotional wellbeing.

Achievements and performance.

• Our Information & Advice service received an increasing number incoming calls peaking at 5 calls every 58 seconds provided over 14,000 contacts to help an ever increasing number of older people asking for COVID care

• Our befriending service has connected with 14,384 clients and recruited over 2,000 new volunteers

• Our Activage exercise classes, leisure and learning activity groups, were attended by over 39,600 people participated on our on line zoom sessions

• We continued to expand our range of services to incorporate a dementia care service providing both a quality and stimulating care provision and much needed respite opportunity for carers.

• The Boroughs only Bereavement Service providing much need support to an increasing number of clients incorporating both Bereavement and Suicide

• We delivered 389 Christmas dinners and 4,800 Christmas gifts and welfare parcels

4. Involving, influencing and promoting social inclusion:

Achievements and performance.

• We restructured the entire organisation within days to meet the COVID challenges unique to our demographic. Our integrated approach saw the organisation jointed by:

Age UK Gateshead Limited Report of the Trustees Year ended 31 March 2021

Plans for the future

The charity’s Strategic Plan sets out our strategic aims:

1. Sustaining and Growing We will develop a diverse range of funding streams

• We restructured the entire organisation within days to meet the COVID challenges unique to our demographic

2. Innovating and Improving

resources.

3. Delivering - delivering a range of high quality person centre services:

Focus on reducing social isolation, maximising income, enabling independent living and promoting physical health and emotional wellbeing.

4. Involving - Involving, influencing and promoting social inclusion

• Involve and engage with older people, our staff, volunteers and other stakeholders, using the intelligence gathered to develop our own services and social enterprises as well as influencing and lobbying for change and improvement in the lives of older people in our community.

Age UK Gateshead Limited Report of the Trustees Year ended 31 March 2021

5

Financial review

The accounts show a surplus for the year amounting to £222,480. (2020 – £103,753). The reserves will enable the charity to maintain services in the expected difficult times ahead. The charity now has a level of funding to assist in continuing activities which the trustees benefit the community when funding ceases. As growth takes place the costs are not often covered in full so again the reserve will help in these areas. Current funding lines are holding up which is encouraging.

The year was dominated by Covid. The charity was assisted with being able to furlough staff under the Job Retention Scheme. Grants were received to provide financial assistance under Government guidelines. As well as support for the charity grants were given to fund the work carried out to help people in Gateshead cope with the difficulties they faced in the Pandemic.

Risk Management

Risks to the charity have been identified and reviewed on an ongoing basis, and appropriate action taken. This has included ensuring appropriate insurance cover, identifying physical risks such as uneven surfaces, reviewing fire safety systems and training staff, ensuring staff have first aid training, and undertaking a general health and safety risk assessment throughout our premises.

Reserves policy and going concern

The trustees aim to maintain free reserves in unrestricted funds at a level which equates to approximately three months of total charitable expenditure. It is estimated that this expenditure currently equates to £250,000 (2020 - £175,000). At this level of unrestricted reserves, the charity could maintain all operations for more than three months even if no income was being generated. Current unrestricted reserves after adjusting for fixed assets amount to £420,400 (2020 - £204,794).

The charity enjoys good liquidity and has no issue on meeting its liabilities when they are due. The trustees are confident for the next twelve months.

Age UK Gateshead Limited Report of the Trustees Year ended 31 March 2021

6

Structure, governance and management

The organisation is a charitable company limited by guarantee, incorporated on 14 November 1984. It registered with the Charity Commission on 23 February 1990. The company was established under a Memorandum of Association which established the objects and powers of the charitable company and is governed under its Articles of Association. In the event of the company being wound up members are required to contribute an amount not exceeding £1.

The directors of the company are also charity trustees for the purposes of charity law and under the company’s Articles are known as members of the Management Committee. Under the requirements of the Memorandum and Articles of Association the members of the Management Committee are elected to serve for three years.

All members of the Management Committee give their time voluntarily and receive no benefits from the Charity.

All new trustees receive a trustee welcome pack, which contains key policies, strategic plans, code of conduct etc. They also receive induction time with the Chief Executive and opportunities to visit services and activities as well as access to any relevant training.

The Management Committee at 31[st] March 2021 was made up of 7 trustees. The Management Committee meet on a quarterly basis and are responsible for the strategic direction and policy of the charity.

A line management system is in place with day to day responsibility for the management of the organisation resting with the Chief Executive. The Chief Executive is responsible for ensuring that the charity delivers the services specified and that key performance indicators are met. Day to day operational management is headed by individual team members using the reporting structures and line management to finally report to the Chief Executive and trustees.

Reference and administrative information

Trustees

Scott Duffy Robert Page Rebecca Haines Sue Jennings Kathleen McCartney Gary McMillan Margaret Barrett

Chief Executive

Ian Wolstenholme

Principal office

Christ Church Hall, Gateshead, Tyne & Wear NE10 9LR

Age UK Gateshead Limited Report of the Trustees Year ended 31 March 2021

7

Reference and administrative information - continued

Independent Examiner

Stephenson Coates Audit Limited, West 2 Asama Court, Newcastle Business Park, Newcastle NE4 7YD

Trustees’ responsibilities in relation to the financial statements

The trustees are responsible for preparing the Report of the Management Committee and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

Company law requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charitable company and of the income and expenditure of the charitable company for that period. In preparing these financial statements, the directors are required to:

The trustees are responsible for keeping accounting records which disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

The trustees are responsible for the maintenance and integrity of the corporate and financial information included on the charitable company’s website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.

Signed on behalf of the trustees

S Duffy - Chair

28 January 2022

Age UK Gateshead Limited

Report of the Independent Examiner to the trustees of Age UK Gateshead Limited

I report on the financial statements for the year ended 31 March 2021, which comprise the statement of financial activities (including income and expenditure account), statement of financial position, statement of cash flows and the related notes.

Responsibilities and basis of report

As the charity’s trustees of the company (and also its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 (‘the 2006 Act’).

Having satisfied myself that the accounts of the company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of your charity’s accounts as carried out under section 145 of the Charities Act 2011 (the ‘2011 Act’). In carrying out my examination I have followed the Directions given by the Charity Commission under section 145(5) (b) of the 2011 Act.

Independent examiner’s report

I confirm that I am qualified to undertake the examination because I am a member of the Institute of Chartered Accountants in England and Wales.

I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe:

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.

Rachael Oswald BA ACA STEPHENSON COATES AUDIT LIMITED Chartered accountants West 2, Asama Court Newcastle Business Park Newcastle upon Tyne NE4 7YD

28 January 2022

9

Age UK Gateshead Limited Statement of Financial Activities Year ended 31 March 2021

Notes
Income
Donations and legacies
2
Charitable activities
3
Other trading activities
4
Investments
5
Other
6
Total income
Expenditure on:
Raising funds
7
Charitable activities
8
Total expenditure
Net income
Loss on investment
Net movement in funds
Reconciliation of funds:
Total funds brought forward
Total funds carried forward
Unrestricted
Funds
£
27,038
413,705
10,276
852
6,147
458,018
55,300
180,228
235,528
222,490
10
222,480
267,594
490,074
Restricted
Funds
£
18,043
491,695
-
-
-
509,738
-
509,738
509,738
-
-
-
-
-
Total
Total
Funds
Funds
2021
2020
£
£
45,081
34,402
905,400
699,367
10,276
48,841
852
2,111
6,147
14,960
967,756
799,681
55,300
64,012
689,966
631,916
745,266
695,928
222,490
103,753
10
-
222,480
103,753
267,594
163,841
490,074
267,594

10

Age UK Gateshead Limited Balance Sheet as at 31 March 2021

e UK Gateshead Limited
lance Sheet as at 31 March 2021
10
Notes
Fixed assets
Tangible assets
11
Investments
12
Total fixed assets
Current assets
Debtors
13
Cash at bank and in hand
Total current assets
Liabilities
Creditors: amounts falling due
within one year
14
Net current assets
Total net assets
The funds of the charity
Unrestricted funds
Total charity funds
15
£
66,913
704,548
2021
£
69,674
-
£
56,197
316,063
2020
£
62,790
10
69,674



420,400
62,800
204,794
771,461
351,061
372,260
167,466
490,074 267,594
490,074 267,153
490,074 267,594

For the year ended 31 March 2021 the charity was entitled to exemption from audit under section 477 of the Companies Act 2006 relating to small companies.

Trustees’ responsibilities:

These financial statements have been prepared in accordance with the special provisions of Part 15 of the Companies Act 2006 relating to small charitable companies and with the Financial Reporting Standard 102.

Approved by the Management Committee on 28 January 2021 and signed on its behalf by

S Duffy

Age UK Gateshead Limited Statement of Cash Flows Year ended 31 March 2021

11

Net movement in funds
Add back
Depreciation
Loss on asset disposal
Loss on investment
Deduct
(Increase) in debtors
Increase in creditors
Net cash used in operating activities
Cash flows from investing activities
Purchase of fixed assets
Proceeds from sale of fixed assets
Net cash used by investing activities
Change in cash balances in year
Bank and cash balances brought forward
Bank and cash balances carried forward
2021
£
222,480


23,072
2,053
10

(10,716)

183,595

420,494


(40,794)
8,785

(32,009)

388,485

316,063

704,548
2020
£
103,753
17,874
1,509
-
(18,792)
77,935
182,279
(15,054)
1,158
(13,896)
168,383
147,680
316,063

Age UK Gateshead Limited Notes to the accounts Year ended 31 March 2021

12

1. Accounting policies

The principal accounting policies are summarised below. The accounting policies have been applied consistently throughout the period.

Basis of preparation

The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2015) – (Charities SORP (FRS 1023), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006.

Fund accounting

Income

All income is included in the statement of financial activities when the charity is entitled to the income and the amount can be quantified with reasonable accuracy. The following specific policies are applied to particular categories of income:

Current assets

Amounts owing to the charity at 31 March in respect of grants and service level agreement income are shown as debtors less provisions for amounts that may prove uncollectible. Short term deposits represent cash held on deposit at the bank. Cash at bank and in hand represents bank balances at close of business on 31 March.

Age UK Gateshead Limited Notes to the accounts Year ended 31 March 2021

13

Income - continued

Expenditure

Expenditure is recognised in the period it is incurred. Expenditure includes any VAT which cannot be fully recovered, and is reported as part of the expenditure to which it relates:

Depreciation

Depreciation is provided at the following annual rates in order to write off each asset over its estimated useful life

Motor vehicles 25% Reducing balance Office equipment 15% Reducing balance Shop fittings Over the period of the lease

2. Donations and legacies

Donations - general
Donations – Covid-19
Gift aid
Will writing and Powers of Attorney
Sponsorship
Other
Unrestricted
Restricted
2021
2020
£
£
£
£
6,871
3,770
10,641
11,968
-
14,273
14,273
-
337
-
337
283
8,558
-
8,558
10,625
2,306
-
2,306
-
8,966
-
8,966
11,526
27,038
18,043
45,081
34,402

Age UK Gateshead Limited Notes to the accounts Year ended 31 March 2021

14

3. Charitable activities

Grants
Age UK Joint Finance
Age UK Ambitions for Later Life
Age UK - MCST
Age UK – Get Active
Age UK – Warm House
Awards for All
Bus Fund
Big Lottery
NEA – Smart meters
Community Foundation
Comic Relief and Newcastle United
Foundation
First Utilities
Future Digital Training
Garfield Western
Gateshead Housing Community Fund
Henry Smith Foundation
Heritage Lottery
JRS
Linden Family Trust
Living Well Beyond Cancer
MOD Funding
1989 Willan Charitable Trust
Police and Crime Commissioners
Other
Sky Cares
Suez
Service level agreements
Clinical Commissioning Group
Gateshead MBC
Covid-19
Client contributions
Transport
Cover charges
Dementia service
Unrestricted
Restricted
2021
2020
£
£
£
15,000
-
15,000
15,000
-
-
-
30,753
905
-
905
10,535
-
10,095
10,095
2,500
-
682
682
-
-
-
-
9,183
-
8,419
8,419
8,419
-
33,946
33,946
31,360
-
-
-
19,595
-
30,000
30,000
-

-
-
-
13,608
-
39,547
39,547
31,828
-
10,360
10,360
7,500
-
15,000
15,000
-
-
-
-
3,000
-
-
-
24,750
-
16,800
16,800
16,800
109,085
-
109,085
-
-
-
-
4,867
-
16,807
16,807
21,421
518
-
518
71,379
-
-
-
4,766
-
17,354
17,354
18,304
500
2,759
3,259
3,101
-
10,000
10,000
-
-
16,100
16,100
-
92,218
-
92,218
91,578
190,967
-
190,967202,138
-
263,826
263,826
-
2,266
-
2,266
13,658
324
-
324
13,433
1,922
-
1,922
29,891
413,705
491,695
905,400699,367

Age UK Gateshead Limited Notes to the accounts Year ended 31 March 2021

15

4. Other trading activities

Retail sales
Other
Personal assistant services
Unrestricted
Restricted
2021
2020
£
£
£
£
10,276
-
10,276
43,638
-
-
-
3,329
-
-
-
1,874
10,276
-
10,276
48,842

5. Investments

Investment company
Management fees
Bank interest
Unrestricted
Restricted
2021
2020
£
£
£
£
-
-
-
1,813
852
-
852
298
852
-
852
2,111

6. Other

Employment allowance
Age UK Lottery
Sundry
Unrestricted
Restricted
2021
2020
£
£
£
£
-
-
-
3,000
4,053
-
4,053
5,567
2,094
-
2,094
6,393
6,147
-
6,147
14,960

7. Raising funds

Salaries
Retail operation costs
Marketing
Other
Unrestricted
Restricted
2021
2020
£
£
£
£
29,244
-
29,244
26,074
25,562
-
25,562
31,801
278
-
278
1,758
216
-
216
4,379
55,300
-
55,300
64,012

Age UK Gateshead Limited Notes to the accounts Year ended 31 March 2021

16

8. Charitable activities

Salaries
Redundancies
Pension
Establishment costs
Office costs
Activity costs
Venue rent
Transport and motor
Staff
and
volunteer
expenses
Sundry
Depreciation
Loss/(profit) on disposals
Governance - note 10
Support costs – note 10
Covid-
19
Social
Information
2021
2020
Wellbeing
& Advice
£
£
£
£
£
202,886
89,160
10,214 302,260332,115
-
12,765
-
12,765
-
2,060
820
756
3,636
10,337
-
24,835
5,884
30,719
22,363
-
8,767
13,968
22,735
12,505
67,575
6,053
19
73,647
23,326
-
81
-
81
11,603
-
18,258
-
18,258
20,252
-
5,920
493
6,413
4,698
4,134
898
1,782
6,814
321
-
18,458
-
18,458
14,903
-
2,053
-
2,053
1,509
-
8,260
4,069
12,329
12,554
131,112
21,909
26,777 179,798165,430
407,767
218,237
63,962 689,966631,916

9. Staff costs and remuneration of key management

Salaries
Social security
Other pension costs
2021
2020
£
£
433,886439,797
27,009
25,217
12,256
20,755
473,151485,769

The average number of employees during the year was 28 (2020 – 35) with all employee time involved in providing either support to the governance of the charity or support services to charitable activities.

The charity considers its key management personnel comprise the trustees Chief Executive Officer and one senior manager. The total employment benefits including employer pension contributions of the key management personnel were £93,662 (2020 - £111,860).

Age UK Gateshead Limited Notes to the accounts Year ended 31 March 2021

17

10. Analysis of governance and support costs

The charity identifies the costs of its support functions. Costs are identified specifically for the governance function. Having identified its governance costs the remaining support costs together with the governance costs are apportioned between the Social Wellbeing and Information & Advice. The table below sets out the basis of apportionment and the analysis of support and governance costs.

Basis
Salaries
Time
Pension
Time
Establishment costs
Time
Office costs
Time
Staff
and
volunteer
expenses
Time
Training
Time
Quality standards
Governance
Sundry
Time
Professional and legal
Support
Accountancy
Governance
Depreciation
Time
Support
Governance
2021
2020
£
£
£
£
123,449
6,497
129,946
110,998
7,663
403
8,066
9,245
29,753
1,566
31,319
21,712
12,216
643
12,859
29,842
81
4
85
84
3,746
197
3,943
1,387
-
1,570
1,570
-
636
33
669
505
1,336
-
1,336
1,180
-
1,368
1,368
1,894
918
48
966
1,137
179,798
12,329
192,127
177,984

Age UK Gateshead Limited Notes to the accounts Year ended 31 March 2021

18

11. Tangible fixed assets

11. Tangible fixed assets
Fixtures & Shopfitting Vehicles Total
Equipment
Cost £ £ £ £
At 1 April 2020 87,246 18,246 66,148 171,640
Additions - - 40,794 40,794
(Disposals) - - (15,054) (15,054)
At 31 March 2021 87,246 18,246 91,888 197,380
Depreciation
At 1 April 2020 69,162 11,921 27,767 108,850
Charge for year 1,966 3,649 17,457 23,072
(Disposals) - - (4,216) (4,216)
At 31 March 2021 71,128 15,570 41,008 127,706
Net Book Value
At 31 March 2021 16,118 2,676 50,880 69,674
At 31 March 2020 18,084 6,325 38,381 62,790
12. Investments
2021 2020
£ £
Age UK North of Tyne and Gateshead Enterprises Limited
10 Ordinary shares of £1 -
10

Age UK North of Tyne and Gateshead Enterprises Limited was dissolved on 7 September 2021.

13. Debtors

Grants and service level agreement monies receivable
Other debtors
Prepayments
2021
2020
£
£
64,993
54,474
490
-
1,430
1,723
66,913
56,197

Age UK Gateshead Limited Notes to the accounts Year ended 31 March 2021

19

14. Creditors : amounts falling due in one year

Taxation and social security
Other creditors
Grants in advance
Accruals
2021
2020
£
£
5,887
5,336
98,428
67,858
241,098
88,733
5,648
5,539
351,061167,466

15. Total charity funds

Unrestricted
General
Designated
Restricted
Social wellbeing
Information &
Advice
At
Income
Expenditure
Loss on
At
1 April
Investment
31 March
2020
2021
£
£
£
£
£
196,872
458,018
(235,528)
(10)
419,352
70,722
-
-
70,722
267,594
458,018
(235,528)
(10)
490,074
-
310,434
(310,434)
-
-
-
198,944
(198,944)
-
-
-
509,738
(509,378)
-
-
267,594
967,756
(745,266)
(10)
490,074

Designated funds are the amounts received from two legacies which were originally used to finance deficits. The trustees have ring-fenced the balance remaining and are exploring various avenues to utilise the monies available on specific projects.

16. Related parties

The trustees are not aware of any related parties or transactions to report.