## **AGE UK GATESHEAD LIMITED** 

## **(A company limited by guarantee)** 

## **Report and Accounts** 

**Year ending 31 March 2021** 

**Charity number : 702561 Company number : 01863488** 



## **Age UK Gateshead Limited** 

## **Contents** 

||**Page**|
|---|---|
|Message from our Chair|1|
|Report of the trustees|2-7|
|Report of the Independent Examiner|8|
|Statement of Financial Activities|9|
|Balance Sheet|10|
|Statement of Cash Flows|11|
|Notes to the accounts|12-19|





**1** 

## **Age UK Gateshead Limited Message from our Chair Year ended 31 March 2021** 

I am delighted to present my fifth Annual Report as Chair of Age UK Gateshead. 

It has been an extraordinary year on many levels, most of which has been positive as we have taken great strides forward with the objectives laid out in our plan. However, we produce this report at a time when the Covid-19 pandemic is still causing uncertainty. Despite significant challenges, Age UK Gateshead has been central to the co-ordinated response to the coronavirus outbreak working closely with our partners and Gateshead Council, which has reinforced our role as the leading provider of charitable services for older adults in the borough, at a time when we are needed the most. 

Our vision is simple – to deliver lasting change in later life, whether that be through our services or strategies to secure long term financial security to allow us to grow and evolve the services and activities that are wanted and needed.   As the only older persons charity operating within the borough of Gateshead demand creates its own pressures but in partnership with over 2,000 newly recruited volunteers, a raft of private companies and statutory providers we collectively made a tangible difference to over 14,000 people across Gateshead and Newcastle. 

2,438 volunteers are part of the Age UK Gateshead family, 1,984 hot meals were delivered and 38,000 welfare calls were made and 12,432 hours of respite hours were provided.  This is just a small snapshot of our work that is making a big difference. 

Be under no illusion, the impact of COVID continues to shape people’s lives and the services we provide, but we can proudly say as a charity we were there to support our members, deliver food when it was most needed, listen to their experiences, have socially distanced chats but also a hug when words are simply not enough.  These may seem like small acts, but they make a huge difference. 

I would also like to pay tribute to our funders, partners and the many charitable trusts that recognise there is a need for providing excellent value for money services and that the culture of people at the centre of provision is how we as communities, charities and individuals get things done.  It’s how we do it here at Age UK Gateshead. 

We will continue to deliver lasting change, our heart continues beating in every community of Gateshead and we will always remain focused on our main priority – ensuring people in Gateshead love later life, no matter the challenges they may face. 

Finally, thank you to our ‘Angels of the North’ – that being our staff, volunteers and trustees.  Their dedication is second to none and without them, Age UK Gateshead would not be the charity it is. Thank you to all our friends, your support is needed as much this year as it was last year’. 

Best wishes 


Scott Duffy Chair 



## **Age UK Gateshead Limited Report of the Trustees Year ended 31 March 2021** 

The trustees are pleased to present their report together with the financial statements of the charity for the year ended 31 March 2021 which are also prepared to meet the requirements for a directors’ report and accounts for Companies Act purposes. 

The financial statements comply with the Charities Act 2011, the Companies Act 2006, the Memorandum and Articles of Association and Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2015).   The organisation is a Public Benefit Entity within the definitions of s34 FRS 102. 

## **Objectives and activities for the public benefit** 

The aims of our services, for older people continue to be ageing well, reducing social isolation, maximising income, advocacy, enabling and promoting physical health and wellbeing. 

The trustees are satisfied that in accordance with the Charity Commission guidelines, Age UK Gateshead meet the public benefit requirements. The trustees have regard to this guidance when exercising any powers or duties to which the guidance is relevant. 

## **A review of our achievements and performance** 

## _**1.Sustaining and Growing:**_ 

The aim is to diversify our income streams, to include charitable trust grants, statutory sector contracts, services we make a charge for, growing our retail offer, developing community fundraising. 

## **Achievements and performance** 

In a year like no other, we restructured in one working week to deliver COVID support to over 14,000 people across both Gateshead and Newcastle. Our aims remain clearly in place but in recognition of our primary objective the organisation placed all projects on hold in order to support, enable and comfort over 14,000 older people across the area. 

A review of our achievements and performance - Innovating and improving: 

Achievements and performance. 

- Integrated CRM to local Authority CRM taking over 23% of calls for COVID support received by the Local Authority. 

- 38,000 welfare calls made each month. 

- We delivered 1,984 Hot Meals across the borough 

- We deliver a Dementia focused support provision across the borough delivering 12,432 hours of respite care. 



**Age UK Gateshead Limited Report of the Trustees Year ended 31 March 2021** 

## **A review of our achievements and performance - continued** 

## _**2. Innovating and improving:**_ 

## **Achievements and performance.** 

- We deliver a range of mental health support services 

• We delivered over 13,000 shopping requests and 7,100 welfare packs 

• We deliver a much needed bereavement service across both Gateshead & Newcastle 

## _**3. Delivering a range of high quality person centred services and social enterprises:**_ 

The aims of our services for older people continue to be reducing social isolation, maximising income, enabling independent living and promoting physical health and emotional wellbeing. 

## **Achievements and performance.** 

• Our Information & Advice service received an increasing number incoming calls peaking at 5 calls every 58 seconds provided over 14,000 contacts to help an ever increasing number of older people asking for COVID care 

• Our befriending service has connected with 14,384 clients and recruited over 2,000 new volunteers 

• Our Activage exercise classes, leisure and learning activity groups, were attended by over 39,600 people participated on our on line zoom sessions 

- We provided advocacy support hours of 3,912 during the year as well as receiving 364 threats of suicide resulting in 156 direct partnership interventions . 

• We continued to expand our range of services to incorporate a dementia care service providing both a quality and stimulating care provision and much needed respite opportunity for carers. 

• The Boroughs only Bereavement Service providing much need support to an increasing number of clients incorporating both Bereavement and Suicide 

• We delivered 389 Christmas dinners and 4,800 Christmas gifts and welfare parcels 

## _**4. Involving, influencing and promoting social inclusion:**_ 

## **Achievements and performance.** 

• We restructured the entire organisation within days to meet the COVID challenges unique to our demographic. Our integrated approach saw the organisation jointed by: 

- Gateshead Council 

- Newcastle City Council 

- CCG 

- NHS 

- 5 Charities 

- The National Lottery and multiple funders 

- LNER, SKY, SAGE, BT 

- 14,000 People from our communities 



**Age UK Gateshead Limited Report of the Trustees Year ended 31 March 2021** 

## **Plans for the future** 

**The charity’s Strategic Plan sets out our strategic aims:** 

## **1. Sustaining and Growing** We will develop a diverse range of funding streams 

• We restructured the entire organisation within days to meet the COVID challenges unique to our demographic 

## **2. Innovating and Improving** 

- Ensure all services are people centred 

- Embrace new person centred technologies, which improve efficiency at reduced cost, including telephony, IT software, mobile technology and Management Information Systems. 

- Build and maintain 1st class performance by engaging our staff and volunteers in our strategy and values. 

- Retain ISO 9001 Quality Standard, 

- Improve our external communication and profile. 

- Continue to achieve cost efficiencies across all areas to maximise the impact of limited 

resources. 

- Improve our use of outcomes evaluation methods to better demonstrate our social, health and financial outcomes and impacts. 

## **3. Delivering** - delivering a range of high quality person centre services: 

Focus on reducing social isolation, maximising income, enabling independent living and promoting physical health and emotional wellbeing. 

- Position ourselves in the market as One Stop Shop / Wellness Hub for Older People’s community based services. 

- Create a bespoke, person centred package of support, which can be tailored to the needs, and circumstances of individuals. 

- Develop partnerships with organisations who share our vision and values. 

- Expand dementia provision 

## **4. Involving** - Involving, influencing and promoting social inclusion 

• Involve and engage with older people, our staff, volunteers and other stakeholders, using the intelligence gathered to develop our own services and social enterprises as well as influencing and lobbying for change and improvement in the lives of older people in our community. 

- Ensure we are accessible and inclusive, and that communities that experience discrimination are actively included in our work 



**Age UK Gateshead Limited Report of the Trustees Year ended 31 March 2021** 

**5** 

## **Financial review** 

The accounts show a surplus for the year amounting to £222,480. (2020 – £103,753).     The reserves will enable the charity to maintain services in the expected difficult times ahead.   The charity now has a level of funding to assist in continuing activities which the trustees benefit the community when funding ceases. As growth takes place the costs are not often covered in full so again the reserve will help in these areas. Current funding lines are holding up which is encouraging. 

The year was dominated by Covid. The charity was assisted with being able to furlough staff under the Job Retention Scheme.   Grants were received to provide financial assistance under Government guidelines.   As well as support for the charity grants were given to fund the work carried out to help people in Gateshead cope with the difficulties they faced in the Pandemic. 

## **Risk Management** 

Risks to the charity have been identified and reviewed on an ongoing basis, and appropriate action taken. This has included ensuring appropriate insurance cover, identifying physical risks such as uneven surfaces, reviewing fire safety systems and training staff, ensuring staff have first aid training, and undertaking a general health and safety risk assessment throughout our premises. 

## **Reserves policy and going concern** 

The trustees aim to maintain free reserves in unrestricted funds at a level which equates to approximately three months of total charitable expenditure. It is estimated that this expenditure currently equates to £250,000 (2020 - £175,000). At this level of unrestricted reserves, the charity could maintain all operations for more than three months even if no income was being generated. Current unrestricted reserves after adjusting for fixed assets amount to £420,400  (2020 - £204,794). 

The charity enjoys good liquidity and has no issue on meeting its liabilities when they are due.   The trustees are confident for the next twelve months. 



**Age UK Gateshead Limited Report of the Trustees Year ended 31 March 2021** 

**6** 

## **Structure, governance and management** 

The organisation is a charitable company limited by guarantee, incorporated on 14 November 1984. It registered with the Charity Commission on 23 February 1990. The company was established under a Memorandum of Association which established the objects and powers of the charitable company and is governed under its Articles of Association. In the event of the company being wound up members are required to contribute an amount not exceeding £1. 

The directors of the company are also charity trustees for the purposes of charity law and under the company’s Articles are known as members of the Management Committee. Under the requirements of the Memorandum and Articles of Association the members of the Management Committee are elected to serve for three years. 

All members of the Management Committee give their time voluntarily and receive no benefits from the Charity. 

All new trustees receive a trustee welcome pack, which contains key policies, strategic plans, code of conduct etc. They also receive induction time with the Chief Executive and opportunities to visit services and activities as well as access to any relevant training. 

The Management Committee at 31[st] March 2021 was made up of 7 trustees. The Management Committee meet on a quarterly basis and are responsible for the strategic direction and policy of the charity. 

A line management system is in place with day to day responsibility for the management of the organisation resting with the Chief Executive. The Chief Executive is responsible for ensuring that the charity delivers the services specified and that key performance indicators are met. Day to day operational management is headed by individual team members using the reporting structures and line management to finally report to the Chief Executive and trustees. 

## **Reference and administrative information** 

## **Trustees** 

Scott Duffy Robert Page Rebecca Haines Sue Jennings Kathleen McCartney Gary McMillan Margaret Barrett 

## **Chief Executive** 

Ian Wolstenholme 

## **Principal office** 

Christ Church Hall, Gateshead, Tyne & Wear NE10 9LR 



**Age UK Gateshead Limited Report of the Trustees Year ended 31 March 2021** 

**7** 

## **Reference and administrative information - continued** 

## **Independent Examiner** 

Stephenson Coates Audit Limited, West 2 Asama Court, Newcastle Business Park, Newcastle NE4 7YD 

## **Trustees’ responsibilities in relation to the financial statements** 

The trustees are responsible for preparing the Report of the Management Committee and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). 

Company law requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charitable company and of the income and expenditure of the charitable company for that period. In preparing these financial statements, the directors are required to: 

- select suitable accounting policies and then apply them consistently; 

- observe the methods and principles in the Charities SORP; 

- make judgements and estimates that are reasonable and prudent; and 

- prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will continue in operation. 

The trustees are responsible for keeping accounting records which disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. 

The trustees are responsible for the maintenance and integrity of the corporate and financial information included on the charitable company’s website.   Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions. 

Signed on behalf of the trustees 

S Duffy - Chair 

28 January 2022 




**Age UK Gateshead Limited** 

## **Report of the Independent Examiner to the trustees of Age UK Gateshead Limited** 

I report on the financial statements for the year ended 31 March 2021, which comprise the statement of financial activities (including income and expenditure account), statement of financial position, statement of cash flows and the related notes. 

## **Responsibilities and basis of report** 

As the charity’s trustees of the company (and also its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 (‘the 2006 Act’). 

Having satisfied myself that the accounts of the company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of your charity’s accounts as carried out under section 145 of the Charities Act 2011 (the ‘2011 Act’). In carrying out my examination I have followed the Directions given by the Charity Commission under section 145(5) (b) of the 2011 Act. 

## **Independent examiner’s report** 

I confirm that I am qualified to undertake the examination because I am a member of the Institute of Chartered Accountants in England and Wales. 

I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe: 

- 1) accounting records were not kept in respect of the company as required by section 386 of the  2006 Act; or 

- 2) the accounts do not accord with those accounting records; or 

- 3) the accounts do not comply with the accounting requirements of section 396 of the  2006 Act other than any requirement that the accounts give a ‘true and fair’ view which is not a matter considered as part of an independent examination; or 

- 4) the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended practice for accounting and reporting by charities [applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)]. 

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached. 

**Rachael Oswald BA ACA STEPHENSON COATES AUDIT LIMITED Chartered accountants West 2, Asama Court Newcastle Business Park Newcastle upon Tyne NE4 7YD** 

**28 January 2022** 



**9** 

## **Age UK Gateshead Limited Statement of Financial Activities Year ended 31 March 2021** 

|**Notes**<br>**Income**<br>Donations and legacies<br>**2**<br>Charitable activities<br>**3**<br>Other trading activities<br>**4**<br>Investments<br>**5**<br>Other<br>**6**<br>**Total income**<br>**Expenditure on:**<br>Raising funds<br>**7**<br>Charitable activities<br>**8**<br>**Total expenditure**<br>**Net income**<br>Loss on investment<br>**Net movement in funds**<br>**Reconciliation of funds:**<br>Total funds brought forward<br>**Total funds carried forward**|**Unrestricted**<br>**Funds**<br>**£**<br>**27,038**<br>**413,705**<br>**10,276**<br>**852**<br>**6,147**<br>**458,018**<br>**55,300**<br>**180,228**<br>**235,528**<br>**222,490**<br>**10**<br>**222,480**<br>**267,594**<br>**490,074**|**Restricted**<br>**Funds**<br>**£**<br>**18,043**<br>**491,695**<br>**-**<br>**-**<br>**-**<br>**509,738**<br>**-**<br>**509,738**<br>**509,738**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**|**Total**<br>_Total_<br>**Funds**<br>_Funds_<br>**2021**<br>_2020_<br>**£**<br>_£_<br>**45,081**<br>_34,402_<br>**905,400**<br>_699,367_<br>**10,276**<br>_48,841_<br>**852**<br>_2,111_<br>**6,147**<br>_14,960_|
|---|---|---|---|
||||**967,756**<br>_799,681_|
||||**55,300**<br>_64,012_<br>**689,966**<br>_631,916_|
||||**745,266**<br>_695,928_|
||||**222,490**<br>_103,753_<br>**10**<br>_-_|
||||**222,480**<br>_103,753_<br>**267,594**<br>_163,841_|
||||**490,074**<br>_267,594_|





**10** 

## **Age UK Gateshead Limited Balance Sheet as at 31 March 2021** 

|**e UK Gateshead Limited**<br>**lance Sheet as at 31 March 2021**||||**10**|
|---|---|---|---|---|
|**Notes**<br>**Fixed assets**<br>Tangible assets<br>**11**<br>Investments<br>**12**<br>**Total fixed assets**<br>**Current assets**<br>Debtors<br>**13**<br>Cash at bank and in hand<br>**Total current assets**<br>**Liabilities**<br>Creditors: amounts falling due<br>within one year<br>**14**<br>**Net current assets**<br>**Total net assets**<br>**The funds of the charity**<br>Unrestricted funds<br>**Total charity funds**<br>**15**|**£**<br>**66,913**<br>**704,548**|**2021**<br>**£**<br>**69,674**<br>**-**|_£_<br>_56,197_<br>_316,063_|_2020_<br>_£_<br>_62,790_<br>_10_|
|||**69,674**<br> <br> <br> <br>**420,400**||_62,800_<br>_204,794_|
||**771,461**<br>**351,061**||_372,260_<br>_167,466_||
||||||
|||**490,074**||_267,594_|
|||**490,074**||_267,153_|
|||**490,074**||_267,594_|



For the year ended 31 March 2021 the charity was entitled to exemption from audit under section 477 of the Companies Act 2006 relating to small companies. 

Trustees’ responsibilities: 

- The members have not required the charity to obtain an audit of its accounts for the year in question in accordance with section 476; and 

- The trustees acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and the preparation of accounts. 

These financial statements have been prepared in accordance with the special provisions of Part 15 of the Companies Act 2006 relating to small charitable companies and with the Financial Reporting Standard 102. 

## **Approved by the Management Committee on 28 January 2021 and signed on its behalf by** 


**S Duffy** 



**Age UK Gateshead Limited Statement of Cash Flows Year ended 31 March 2021** 

**11** 

|**Net movement in funds**<br>Add back<br>Depreciation<br>Loss on asset disposal<br>Loss on investment<br>**Deduct**<br>(Increase) in debtors<br>Increase in creditors<br>**Net cash used in operating activities**<br>Cash flows from investing activities<br>Purchase of fixed assets<br>Proceeds from sale of fixed assets<br>**Net cash used by investing activities**<br>**Change in cash balances in year**<br>Bank and cash balances brought forward<br>**Bank and cash balances carried forward**|**2021**<br>**£**<br>**222,480**<br> <br> <br>**23,072**<br>**2,053**<br>**10**<br> <br>**(10,716)**<br> <br>**183,595**<br> <br>**420,494**<br> <br> <br>**(40,794)**<br>**8,785**<br> <br>**(32,009) **<br> <br>**388,485**<br> <br>**316,063**<br> <br>**704,548**|_2020_<br>_£_<br>_103,753_<br>_17,874_<br>_1,509_<br>_-_<br>_(18,792)_<br>_77,935_|
|---|---|---|
|||_182,279_|
|||_(15,054)_<br>_1,158_|
|||_(13,896)_|
|||_168,383_<br>_147,680_|
|||_316,063_|





**Age UK Gateshead Limited Notes to the accounts Year ended 31 March 2021** 

**12** 

## **1. Accounting policies** 

The principal accounting policies are summarised below. The accounting policies have been applied consistently throughout the period. 

## **Basis of preparation** 

The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2015) – (Charities SORP (FRS 1023), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006. 

## **Fund accounting** 

- Unrestricted funds are available for use at the discretion of the trustees in furtherance of the general objectives of the charity and which have not been designated for other purposes. 

- Restricted funds are subject to restrictions on their expenditure imposed by the funder, donor or through the terms of an appeal. 

- Designated funds are unrestricted funds earmarked by the trustees for particular purposes 

## **Income** 

All income is included in the statement of financial activities when the charity is entitled to the income and the amount can be quantified with reasonable accuracy. The following specific policies are applied to particular categories of income: 

- Voluntary income is received by way of grants, donations and gifts and is included in full in the Statement of Financial Activities when receivable. 

- Grants, where entitlement is not conditional on the delivery of a specific performance by the charity, are recognised when the charity becomes unconditionally entitled to the grant. Income from grants, where related to performance and specific deliverables, is accounted for as the charity earns the right to consideration by its performance. 

- Donated services and facilities are included at the value to the charity where this can be quantified. The value of services provided by volunteers has not been included in these accounts. 

## **Current assets** 

Amounts owing to the charity at 31 March in respect of grants and service level agreement income are shown as debtors less provisions for amounts that may prove uncollectible. Short term deposits represent cash held on deposit at the bank.  Cash at bank and in hand represents bank balances at close of business on 31 March. 



**Age UK Gateshead Limited Notes to the accounts Year ended 31 March 2021** 

**13** 

## **Income - continued** 

- Clothing and other items donated for resale through the charity’s shop are included as incoming resources within activities for generating funds when they are sold. 

- Incoming resources from charitable trading activity are accounted for when earned. 

- Legacies are included when the charity is notified of an impending distribution or the legacy being received. 

## **Expenditure** 

Expenditure is recognised in the period it is incurred. Expenditure includes any VAT which cannot be fully recovered, and is reported as part of the expenditure to which it relates: 

- Expenditure on raising funds comprises the costs associated with attracting voluntary income and the costs of trading for fundraising purposes including the charity’s shop. 

- Expenditure on charitable expenditure comprises those costs incurred by the charity in the delivery of its activities and services for its beneficiaries. It includes both costs that can be allocated directly to such activities and those costs of an indirect nature necessary to support them. 

- All costs are allocated between the expenditure categories of the SoFA on a basis designed to reflect the use of the resource. Costs relating to a particular activity are allocated directly, others are apportioned on an appropriate basis. 

## **Depreciation** 

Depreciation is provided at the following annual rates in order to write off each asset over its estimated useful life 

Motor vehicles 25% Reducing balance Office equipment 15% Reducing balance Shop fittings Over the period of the lease 

## 2. **Donations and legacies** 

|Donations - general<br>Donations – Covid-19<br>Gift aid<br>Will writing and Powers of Attorney<br>Sponsorship<br>Other|**Unrestricted**<br>**Restricted**<br>**2021**<br>_2020_<br>**£**<br>**£**<br>**£**<br>_£_<br>**6,871**<br>**3,770**<br>**10,641**<br>_11,968_<br>**-**<br>**14,273**<br>**14,273**<br>_-_<br>**337**<br>**-**<br>**337**<br>_283_<br>**8,558**<br>**-**<br>**8,558**<br>_10,625_<br>**2,306**<br>**-**<br>**2,306**<br>_-_<br>**8,966**<br>**-**<br>**8,966**<br>_11,526_|
|---|---|
||**27,038**<br>**18,043**<br>**45,081**<br>_34,402_|





**Age UK Gateshead Limited Notes to the accounts Year ended 31 March 2021** 

**14** 

## **3. Charitable activities** 

|_Grants_<br>Age UK Joint Finance<br>Age UK Ambitions for Later Life<br>Age UK - MCST<br>Age UK – Get Active<br>Age UK – Warm House<br>Awards for All<br>Bus Fund<br>Big Lottery<br>NEA – Smart meters<br>Community Foundation<br>Comic Relief and Newcastle United<br>Foundation<br>First Utilities<br>Future Digital Training<br>Garfield Western<br>Gateshead Housing Community Fund<br>Henry Smith Foundation<br>Heritage Lottery<br>JRS<br>Linden Family Trust<br>Living Well Beyond Cancer<br>MOD Funding<br>1989 Willan Charitable Trust<br>Police and Crime Commissioners<br>Other<br>Sky Cares<br>Suez<br>_Service level agreements_<br>Clinical Commissioning Group<br>Gateshead MBC<br>Covid-19<br>_Client contributions_<br>Transport<br>Cover charges<br>Dementia service|**Unrestricted**<br>**Restricted**<br>**2021**<br>_2020_<br>**£**<br>**£**<br>_£_<br>**15,000**<br>**-**<br>**15,000**<br>_15,000_<br>**-**<br>**-**<br>**-**<br>_30,753_<br>**905**<br>**-**<br>**905**<br>_10,535_<br>**-**<br>**10,095**<br>**10,095**<br>_2,500_<br>**-**<br>**682**<br>**682**<br>_-_<br>**-**<br>**-**<br>**-**<br>_9,183_<br>**-**<br>**8,419**<br>**8,419**<br>_8,419_<br>**-**<br>**33,946**<br>**33,946**<br>_31,360_<br>**-**<br>**-**<br>**-**<br>_19,595_<br>**-**<br>**30,000**<br>**30,000**<br>_-_<br> <br>**-**<br>**-**<br>**-**<br>_13,608_<br>**-**<br>**39,547**<br>**39,547**<br>_31,828_<br>**-**<br>**10,360**<br>**10,360**<br>_7,500_<br>**-**<br>**15,000**<br>**15,000**<br>_-_<br>**-**<br>**-**<br>**-**<br>_3,000_<br>**-**<br>**-**<br>**-**<br>_24,750_<br>**-**<br>**16,800**<br>**16,800**<br>_16,800_<br>**109,085**<br>**-**<br>**109,085**<br>_-_<br>**-**<br>**-**<br>**-**<br>_4,867_<br>**-**<br>**16,807**<br>**16,807**<br>_21,421_<br>**518**<br>**-**<br>**518**<br>_71,379_<br>**-**<br>**-**<br>**-**<br>_4,766_<br>**-**<br>**17,354**<br>**17,354**<br>_18,304_<br>**500**<br>**2,759**<br>**3,259**<br>_3,101_<br>**-**<br>**10,000**<br>**10,000**<br>_-_<br>**-**<br>**16,100**<br>**16,100**<br>_-_<br>**92,218**<br>**-**<br>**92,218**<br>_91,578_<br>**190,967**<br>**-**<br>**190,967**_202,138_<br>**-**<br>**263,826**<br>**263,826**<br>_-_<br>**2,266**<br>**-**<br>**2,266**<br>_13,658_<br>**324**<br>**-**<br>**324**<br>_13,433_<br>**1,922**<br>**-**<br>**1,922**<br>_29,891_|
|---|---|
||**413,705**<br>**491,695**<br>**905,400**_699,367_|





**Age UK Gateshead Limited Notes to the accounts Year ended 31 March 2021** 

**15** 

## **4. Other trading activities** 

|Retail sales<br>Other<br>Personal assistant services|**Unrestricted**<br>**Restricted**<br>**2021**<br>_2020_<br>**£**<br>**£**<br>**£**<br>_£_<br>**10,276**<br>**-**<br>**10,276**<br>_43,638_<br>**-**<br>**-**<br>**-**<br>_3,329_<br>**-**<br>**-**<br>**-**<br>_1,874_|
|---|---|
||**10,276**<br>**-**<br>**10,276**<br>_48,842_|



## **5. Investments** 

|Investment company<br>Management fees<br>Bank interest|**Unrestricted**<br>**Restricted**<br>**2021**<br>_2020_<br>**£**<br>**£**<br>**£**<br>_£_<br>**-**<br>**-**<br>**-**<br>_1,813_<br>**852**<br>**-**<br>**852**<br>_298_|
|---|---|
||**852**<br>**-**<br>**852**<br>_2,111_|



## **6. Other** 

|Employment allowance<br>Age UK Lottery<br>Sundry|**Unrestricted**<br>**Restricted**<br>**2021**<br>_2020_<br>**£**<br>**£**<br>**£**<br>_£_<br>**-**<br>**-**<br>**-**<br>_3,000_<br>**4,053**<br>**-**<br>**4,053**<br>_5,567_<br>**2,094**<br>**-**<br>**2,094**<br>_6,393_|
|---|---|
||**6,147**<br>**-**<br>**6,147**<br>_14,960_|



## **7. Raising funds** 

|Salaries<br>Retail operation costs<br>Marketing<br>Other|**Unrestricted**<br>**Restricted**<br>**2021**<br>_2020_<br>**£**<br>**£**<br>**£**<br>_£_<br>**29,244**<br>**-**<br>**29,244**<br>_26,074_<br>**25,562**<br>**-**<br>**25,562**<br>_31,801_<br>**278**<br>**-**<br>**278**<br>_1,758_<br>**216**<br>**-**<br>**216**<br>_4,379_|
|---|---|
||**55,300**<br>**-**<br>**55,300**<br>_64,012_|





**Age UK Gateshead Limited Notes to the accounts Year ended 31 March 2021** 

**16** 

## **8. Charitable activities** 

|Salaries<br>Redundancies<br>Pension<br>Establishment costs<br>Office costs<br>Activity costs<br>Venue rent<br>Transport and motor<br>Staff<br>and<br>volunteer<br>expenses<br>Sundry<br>Depreciation<br>Loss/(profit) on disposals<br>Governance - note 10<br>Support costs – note 10|**Covid-**<br>**19**<br>**Social**<br>**Information**<br>**2021**<br>_2020_<br>**Wellbeing**<br>**& Advice**<br>**£**<br>**£**<br>**£**<br>**£**<br>_£_<br>**202,886**<br>**89,160**<br>**10,214 302,260**_332,115_<br>**-**<br>**12,765**<br>**-**<br>**12,765**<br>_-_<br>**2,060**<br>**820**<br>**756**<br>**3,636**<br>_10,337_<br>**-**<br>**24,835**<br>**5,884**<br>**30,719**<br>_22,363_<br>**-**<br>**8,767**<br>**13,968**<br>**22,735**<br>_12,505_<br>**67,575**<br>**6,053**<br>**19**<br>**73,647**<br>_23,326_<br>**-**<br>**81**<br>**-**<br>**81**<br>_11,603_<br>**-**<br>**18,258**<br>**-**<br>**18,258**<br>_20,252_<br>**-**<br>**5,920**<br>**493**<br>**6,413**<br>_4,698_<br>**4,134**<br>**898**<br>**1,782**<br>**6,814**<br>_321_<br>**-**<br>**18,458**<br>**-**<br>**18,458**<br>_14,903_<br>**-**<br>**2,053**<br>**-**<br>**2,053**<br>_1,509_<br>**-**<br>**8,260**<br>**4,069**<br>**12,329**<br>_12,554_<br>**131,112**<br>**21,909**<br>**26,777 179,798**_165,430_|
|---|---|
||**407,767**<br>**218,237**<br>**63,962 689,966**_631,916_|



## **9. Staff costs and remuneration of key management** 

|Salaries<br>Social security<br>Other pension costs|**2021**<br>_2020_<br>**£**<br>_£_<br>**433,886**_439,797_<br>**27,009**<br>_25,217_<br>**12,256**<br>_20,755_|
|---|---|
||**473,151**_485,769_|



The average number of employees during the year was 28 (2020 – 35) with all employee time involved in providing either support to the governance of the charity or support services to charitable activities. 

The charity considers its key management personnel comprise the trustees Chief Executive Officer and one senior manager.   The total employment benefits including employer pension contributions of the key management personnel were £93,662 (2020 - £111,860). 



**Age UK Gateshead Limited Notes to the accounts Year ended 31 March 2021** 

**17** 

## **10. Analysis of governance and support costs** 

The charity identifies the costs of its support functions.   Costs are identified specifically for the governance function.  Having identified its governance costs the remaining support costs together with the governance costs are apportioned between the Social Wellbeing and Information & Advice.   The table below sets out the basis of apportionment and the analysis of support and governance costs. 

|**Basis**<br>Salaries<br>_Time_<br>Pension<br>_Time_<br>Establishment costs<br>_Time_<br>Office costs<br>_Time_<br>Staff<br>and<br>volunteer<br>expenses<br>_Time_<br>Training<br>_Time_<br>Quality standards<br>_Governance_<br>Sundry<br>_Time_<br>Professional and legal<br>_Support_<br>Accountancy<br>_Governance_<br>Depreciation<br>_Time_|**Support**<br>**Governance**<br>**2021**<br>_2020_<br>**£**<br>**£**<br>**£**<br>_£_<br>**123,449**<br>**6,497**<br>**129,946**<br>_110,998_<br>**7,663**<br>**403**<br>**8,066**<br>_9,245_<br>**29,753**<br>**1,566**<br>**31,319**<br>_21,712_<br>**12,216**<br>**643**<br>**12,859**<br>_29,842_<br>**81**<br>**4**<br>**85**<br>_84_<br>**3,746**<br>**197**<br>**3,943**<br>_1,387_<br>**-**<br>**1,570**<br>**1,570**<br>_-_<br>**636**<br>**33**<br>**669**<br>_505_<br>**1,336**<br>**-**<br>**1,336**<br>_1,180_<br>**-**<br>**1,368**<br>**1,368**<br>_1,894_<br>**918**<br>**48**<br>**966**<br>_1,137_|
|---|---|
||**179,798**<br>**12,329**<br>**192,127**<br>_177,984_|





**Age UK Gateshead Limited Notes to the accounts Year ended 31 March 2021** 

**18** 

## **11. Tangible fixed assets** 

|**11. Tangible fixed assets**||||||
|---|---|---|---|---|---|
||**Fixtures &**|**Shopfitting**|**Vehicles**||**Total**|
||**Equipment**|||||
|**Cost**|**£**|**£**|**£**||**£**|
|At 1 April 2020|**87,246**|**18,246**|**66,148**|**171,640**||
|Additions|**-**|**-**|**40,794**||**40,794**|
|(Disposals)|**-**|**-**|**(15,054)**|**(15,054)**||
|**At 31 March 2021**|**87,246**|**18,246**|**91,888**|**197,380**||
|**Depreciation**||||||
|At 1 April 2020|**69,162**|**11,921**|**27,767**|**108,850**||
|Charge for year|**1,966**|**3,649**|**17,457**||**23,072**|
|(Disposals)|**-**|**-**|**(4,216)**||**(4,216)**|
|**At 31 March 2021**|**71,128**|**15,570**|**41,008**|**127,706**||
|**Net Book Value**||||||
|**At 31 March 2021**|**16,118**|**2,676**|**50,880**||**69,674**|
|_At 31 March 2020_|_18,084_|_6,325_|_38,381_||_62,790_|
|**12. Investments**||||||
||||**2021**||_2020_|
||||**£**||_£_|
|Age UK North of Tyne and|Gateshead Enterprises Limited|||||
|10 Ordinary shares of £1||||**-**|<br>_10_|



Age UK North of Tyne and Gateshead Enterprises Limited was dissolved on 7 September 2021. 

## **13. Debtors** 

|Grants and service level agreement monies receivable<br>Other debtors<br>Prepayments|**2021**<br>_2020_<br>**£**<br>_£_<br>**64,993**<br>_54,474_<br>**490**<br>_-_<br>**1,430**<br>_1,723_|
|---|---|
||**66,913**<br>_56,197_|





**Age UK Gateshead Limited Notes to the accounts Year ended 31 March 2021** 

**19** 

## **14. Creditors : amounts falling due in one year** 

|Taxation and social security<br>Other creditors<br>Grants in advance<br>Accruals|**2021**<br>_2020_<br>**£**<br>_£_<br>**5,887**<br>_5,336_<br>**98,428**<br>_67,858_<br>**241,098**<br>_88,733_<br>**5,648**<br>_5,539_|
|---|---|
||**351,061**_167,466_|



## **15. Total charity funds** 

|**Unrestricted**<br>General<br>Designated<br>**Restricted**<br>Social wellbeing<br>Information &<br>Advice|**At**<br>**Income**<br>**Expenditure**<br>**Loss on**<br>**At**<br>**1 April**<br>**Investment**<br>**31 March**<br>**2020**<br>**2021**<br>**£**<br>**£**<br>**£**<br>**£**<br>**£**<br>**196,872**<br>**458,018**<br>**(235,528)**<br>**(10)**<br>**419,352**<br>**70,722**<br>**-**<br>**-**<br>**70,722**|
|---|---|
||**267,594**<br>**458,018**<br>**(235,528)**<br>**(10)**<br>**490,074**|
||**-**<br>**310,434**<br>**(310,434)**<br>**-**<br>**-**<br>**-**<br>**198,944**<br>**(198,944)**<br>**-**<br>**-**|
||**-**<br>**509,738**<br>**(509,378)**<br>**-**<br>**-**|
||**267,594**<br>**967,756**<br>**(745,266)**<br>**(10)**<br>**490,074**|



Designated funds are the amounts received from two legacies which were originally used to finance deficits.   The trustees have ring-fenced the balance remaining and are exploring various avenues to utilise the monies available on specific projects. 

## **16. Related parties** 

The trustees are not aware of any related parties or transactions to report. 

