2021-03-30-accounts - Acorns Children's Hospice Trust

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Amessagefrom ourChairman	`3`
AboutAcornsChildren'sHospice	6
Strategic Report
Publicbenefit	8
Outlineoftheyear	8
Financialreview	10
Goingconcern	11
Availablereservespolicyandfinancialrisks	11
Investmentpolicyandperformance	12
Performance monitoring	13
Ourplans	14
Ouradministrativedetails	16
Ouradvisors	16
Ourkeypeople	17
Structure,governance andmanagement	18
Workingwithourstakeholders:s172statement	25
StreamlinedEnergyandCarbonreporting	30
Trustees'responsibilitiesinrelationtothefinancialstatements	`32`
Disclosureofinformationtoauditors	`33`
Independentauditorsreport	34

Consolidatedstatementoffinancialactivities	`38`
Comparativestatementoffinancialactivities	`39`
Statutoryconsolidatedincomeandexpenditure account	40
Consolidatedstatementoffinancialposition	41
Charitystatementoffinancialposition	42
Consolidatedstatementofcashflows	43
Charitystatementofcashflows	44
Notestotheaccounts	45

	£'000
TotalReserves	17,767
Less
RestrictedReserves	(268)
Designated- IntangibleFixedAssets	(142)
Designated-TangibleFixedAssets	(8,829)
Designated- InvestmentsinAssociates	(185)
AvailableReserves	8,343

PORTFOLIO PERFORMANCE(%)
•DailyTrueTimeWeighted	Period	MTD	QTD	YTD	Since'
	(29-Mar-20				Inception
	to				Annualrsed
	3-Apr-21)
InvestmentPortfolioReturn	25.34	0.25	0.25	2.27	2.22
?lendedBenchmarkReturn	26.78	0.66	0.66	4.55	(0.14)
''ExcessReturn	(1.44)	(0.42)	(0.42)	(2.28)	2.36
'Reference Market Indices Returns
BarclaysCapitalGlobal Aggregate (GBPH)	1.35	0.10	0.10	(2.41)	0.69
MSCIACWORLD-NETRETURN	41.78	0.98	0.98	4.62	10.99
(£)
FTSE100-TOTRETURNIND(£)	25.96	0.38	0.38	5.37	(5.56)
BankofEnglandBaseRate	0.10			0.03	0.15

l_.stat_	[ETD7 7ESE7T7TEZIg «_'it _gr:a@st	st'S	4_·ti _.:·'-	'

Statutoryincomelevels(long-termaswell asfromspecialCovid-19support	schemes)
Increase/(decrease)in donationsonpreviousyear(£000)
Increase/(decrease)retail income onpreviousyear(£000)
Projectedendyear financial result

Name	Role(s)	Changes
MTHopton	Chairman,Board ofTrustees
	Chairman,ChairsCommittee
JMcCarthy	ViceChairman,BoardofTrustees
	Chairman,BoardDevelopmentCommittee
GAhmad	Trustee
ISAraf	Trustee	Retired4November
		2020
ProfTBarrett	Chairman,CareAssuranceCommittee
LBull	Trustee	Appointed11May2021
ADavid	Chairman,ResourcesAssuranceCommittee
PDison	Chairman,RetailAssuranceCommittee
	Chairman,AcornsChildren'sHospice
	TradingLtd
JEminson	Trustee	Retired1May2021
BMJones	Trustee
JLadbrooke	Trustee	Appointed20May2020
RLeonhardt	Trustee
KMcNamara-	Trustee
Goodger
GMuth	Trustee
PRiley	Chairman,Fundraising,Marketing&Comms
	AssuranceCommittee
CSallnow	Trustee
CTurner-Collis	Trustee	Retired13July2021
ASUbhi	Trustee
BWaris	Trustee	Appointed 24March
		2021

Name	Role	Changes
TPorter	ChiefExecutive
EAspinall	DirectorofCare
MBullock	DirectorofPeople&Culture	Appointed24August2020
NCramer	DirectorofSupporterEngagement
C Hopkins	DirectorofStatutoryPartnerships&Performance	Retired12February2021
SRees	FinanceDirector&CompanySecretary	Retired31January2021
JThomas	DirectorofHumanResources	Retired 4September2020
SWestcott	ActingDirectorofFinance&CompanySecretary	Appointed1February2021

Assurance	Committee	Key Accountabilities
Care		>Overseeing andscrutinisingcare activitiesandstaffing.
		>Reviewing anyclinicalincidentsorcomplaints.
		>OverseeingtheCareReviewproject
Fundraising.	Marketing	>Monitoringfundraising,marketingandcommunications
&Communications		strategy,outputsandperformance.
		>Scrutinisingandwhere necessarychallengingfutureincome
		assumptionsandforecasts
Chairs		>Overseeingstrategic riskmanagement.
		>Advisingonremunerationissues.
		>Co-ordinatingdevelopmentand reviewofstrategy.
Resources		>Reviewing allaspectsoffinancialmanagement.
		>Overseeinginvestmentfundperformance.
		>Reviewingthedraftannualreportandaccounts.
		>Scrutinising human resource (staff&volunteers)activities.
		>Scrutinisinglearning & developmentactivities.
		>OverseeingtheimplementationofAcornsdigitalstrategy.
		>MonitoringGDPRcompliance.
		>Overseeingthedevelopmentofassetmanagementplans.
Retail		>Scrutinising all retail activitiesrelatingtothesale ofdonated
		goods.
		>MonitoringAcornsChildren'sHospiceTrading Limited.

RiskFamily	Risk		Risk	Explanation
	Appetite	Assessment	Trajectory
Care services	Low	Medium	Improving	It willonly be September 2021 when
delivery-				we hopeto havereintroducedthefull
maintainingour				range ofourcareservice,including
reputationfor				thephasedre-opening ofour
outstanding				Birminghamhospiceforresidential
qualitycare				stays.We areoptimisticbutrealistic
services.				thatthe pandemiccontinuestohave
				a majorimpactonthescaleand
				someofthescopeofthecare
				service.
Major incident-	Medium	High	Improving	Stillacrisisthatelevatesrisk,
includingthe				dominatesourthinking andshapes
Covid-19				ouractionsacrossmostcare
emergency				activitiesand businessareas.

Significant event/decision	S172 matter	Action and impact
	affected
TheBoardcarefully	Possible	TheBoardcollectively,andsenior
monitoredtheimpact of	consequenceof	Trusteesindividually,havebeenkept
Covid-19onAcorns	thepandemicon	regularlyupdatedonthemanykey
servicesand onitsfinancial	thecharity's	decisionsand developments
standingasacharity.	financialstanding,	impactingonthecharitythroughout
	andthereforeon	thefinancialperiod.Thejudgements
	long-termabilityto	wehavemade aboutincomeand
	providechildren's	expenditurelevelshave been
	hospicecareinthe	judiciousones,andconsistentlytaken
	WestMidlands.	inthelong-terminterestoftheTrust.
		Consequentlythe outlookforthetrust
		feels secure despitethepandemic.
The Boardcommissioneda	Childrenandtheir	Duringthereview,a programme of
StrategicReviewofourcare	families,staff,	engagementwithstaff,volunteers,
services,aspartofour	volunteers,	thosethatuse ourservicesandtheir
commitmenttocontinuous	supportersand	families,aswellasNHSE
improvementinhowweplan	Commissioners.	Commissionerswasundertaken.
anddeliverourserviceto		Trusteesengagedinworkshopsto
childrenandfamilies.		supportthedevelopmentofproposals
		bytheExecutiveLeadershipTeam.
		Whenconsideringthe
		recommendationsmade,theBoard
		consideredthelong-termimpacton
		thosewhouseourservices,andon
		ourworkforce.

Stakeholder	Theirrequirements	Howwe engage	Keyhighlightsof2020-
groupand			21showing impactofthe
whythey			engagement
are
important
to our
success
Children that useour services and their families	Aspecialisedchildren's hospiceservicethat reflectswhatisimportant to them. High-qualityandsafe services.	Weregularlycarryout formalandinformal consultationwithfamilies. Thereweretwo major surveysin2020-21,the first tounderstand the impactofthepandemic, andthesecondpartofour	Afamilysurveyonthe impact ofthelockdown wascompletedin2020. Thisinvolved300families sharingtheirexperiences which helpedusplan our servicesthroughthe continuedpandemic.
		StrategicCareReview. Weadditionallymaintain an activegroup ofYoung AmbassadorsandParent CarerChampionsand haveongoing	Focusgroupsinvolving familiesandyoung people whoaccessourservices wereinterviewed forthe StrategicCareReview.
		opportunitiesto engage familiesthrough theone tooneworkandgroups weprovide.	YoungAmbassadorsand ParentCarerChampions meton5occasionsand wereveryactive onthe
			charity'smediaandsocial
			mediachannels.
			Wesoughtdirect
			feedbackfromfamilies
			withfamilyteamworkers
			makingroutine"wellbeing
			calls"throughtheyear.

			aco
Stakeholder	Their requirements	How we engage	Keyhighlightsof 2020-
groupand			21 showingimpact of the
why they			engagement
are
important
to our
success
Children that use our services and their			Werespondedtodirect feedbackfromfamilies via Acornssocialmedia channels.
families (continued)			Weundertookaseparate survey withBirmingham
			familiesonthere-opening
			oftheBirmingham
			hospicefollowingthe
			temporaryclosure dueto
			thepandemic.
			Realtimefeedbackvia
			iPadsfromfamilies
			attending thetherapy
			sessionsat the
			Birminghamhospice
			providedhelpful
			informationonhowwe
			structurethisservice.
			Wereceivedpositive
			feedbacktooursibling
			teams viavirtualgroups
			and onreceipt ofactivity
			packs.
Our	Opportunitiesfor	Weengage regularly,	Theworkforcehave
employees	developmentand	virtually,byemail,our	engagedwiththenew
	progression.	intranetandliveand	approachtoregular
Ourservices		recordedvideoupdates	temperaturechecksand
are	Fairandtransparentpay	fromseniormanagement.	theresponsesfromthis
delivered	andrewardstructures.		haveshaped howour
throughour		People engagementis	peoplestrategyhasbeen
experienced	Opportunitiestoshare	measuredthroughregular	developed,drivinga
and	ideasandmakea	staffsurveys.In2020,we	greaterfocusonthe
dedicated	difference.	movedfrom previous	developmentofwellbeing,
workforce.	Respectfortheirdiversity	practice ofamajorstaff surveyonceevery 2	acohesiveleadership culture andon
	and aninclusive workplacewhereallare treatedfairly.	years,toanonlinereal timeengagement tool (Winningtemp)through	opportunitiesto growand progress.
		whichwemeasurehow	The engagementtool
		employeesarefeeling	allowsthe organisationto
		every2weeks.Thishas	measureEmployeeNet
		transformedthedataand	PromoterScore(ENPS)
		insightswe holdon	whichisauniversally
		employeewellbeing and	accepted measureof
		feelingsabouttheirwork.	employeesatisfaction and
			currentlyAcornsisrated
			inlinewithsimilar
			organisations.

Stakeholder	Theirrequirements	How we engage	Keyhighlightsof2020-
group and			21 showing impact of the
why they			engagement
are
important
to our
success
Our			Acornslastgenderpay
employees			gapreportwassubmitted
(continued)			in2019andhasshown a
			yearonyearreductionin
			thepaygap,resultingina
			lowerthanaverageUK
			genderpaygap.The
			genderpaygap
			percentageisbroadly
			alignedtosimilar
			organisations.
Our	Wehaveastrongsense	We havecommunicated	Thecharity'sCovid-19
Supporters	ofdutyto deliverthe most	regularlythroughthe	responsehasbeen
and	impactwecanfromthe	pandemicwith our	regularlyprofiledinthe
Volunteers	timeand moneytheyso	supportersaccordingto	localandregionalmedia.
Wecanonly achieve our strategic visionwith	generouslygive.	theirpreferences,email, phone,websiteand through mediaandsocial media activity.	Supportershave remainedhighlyengaged, withincomefrom individualgivingactually
the		We have45shopswhere	risingbyc20%fromthe
generous		we engagewith	previous year.
contributions		supporterswhodonate
ofour		andbuygoods.	Weraised£5.576 million
supporters			ofincomein donations
and			andlegacies.
volunteers.
			Ourshopswereclosedfor
			morethanhalftheyear,
			butwe havetradedwell
			since re-opening.
			Mostvolunteerswere
			unabletodotheirnormal
			dutiesformostofthe
			year,dueto publichealth
			advice andinstruction.
			Wehavekeptinclose
			contactwiththem,many
			have nowreturned.

Stakeholder	Theirrequirements	Howwe engage	Keyhighlightsof2020-
groupand			21showingimpactofthe
whythey			engagement
are
important
toour
success
NHS	NHSEfulfilsits statutory	We havea dedicated	Wereceiveimportant
	obligationtoprovide	StatutoryPartnerships	contributionsto ourcare
Wecould	palliativeandend oflife	managertomanageour	costsfrombothNHS
notdowhat	caretochildrenand	NHSEengagement.	EnglandandlocalNHS
wedo	supporttofamilies.		commissioning groups.
withoutour		OurCEOisaTrustee of	Wereportonthese
partnership	Acornsdeliverson our	TogetherforShortLives,	regularly.
withthe	contractual obligations.	andtheChildren's
NHS,		Hospicerepresentativeon	Asachildren'shospice,
nationally	Weprovidesafeandhigh-	theHospiceUKAdvisory	we areregulatedbythe
andlocally,	quality care,andreport	Council. In addition,heis	CQC.Therewere no
viaCCGs	transparentlyonwhatwe	amemberofNHSE's	inspectionsin2020-21as
and	havedelivered andon	NationalChildren and	aresultofCovid-19
hospitals.	anychallengeswe may	YoungPeople'sPalliative	restrictions,butweexpect
	face.	andEndofLifeCare	thesetoresumethis
		GovernanceGroup.	financialyear.
		Overthepastyear,we	Themostrecent
		haveworkedcloserthan	inspectionsatWorcester,
		everwithourNHS	WalsallandBirmingham
		partners.Our	havegiven usan overall
		collaborationwiththe	ratingofGood","Good
		PalliativeCare teamat	and"Outstanding
		BirminghamWomenand	respectively.
		Children'sHospitalhas
		beenparticularly
		impactful.

		2021
Energyconsumptionusedtocalculate emissions(kWh)		2,332,053
Emissionsfrompurchasedelectricity	(kgCO2e)	180,748
Emissionsfromthecombustionofgas(kqCO2e)		287.,383
Total arossemissions		468,131
Intensityratio(totalkgCO2eperFTE	employee)	1,203

11th August 2021

			Unrestricted	Unrestricted Funds
		Note	funds	-Shops	Restricted Funds	TotalFunds 2021
			£000	£000	£000	£000
incomefrom
*_Donatons _andlegacies***
Donatons			2.887		1,175	4,062
Legaces			1,378		136	1,514
*Chantable actites*
NHS EnglandChildren'sHospiceGrant					1,393	1,393
NHSEnglandCod-19Support	Grants				2.679	2.679
JobretentionCod-19Support			341	721		1,062
Contractincome			3,666			3,666
Trainingincome			3			3
*Other trading actrites*
Saleotdonated andbought-n goods				2.109		2109
Covd-19BusinessSupportGrants				746		746
Events			102			102
*Investments*
Ddends			11			11
Interest		5
_Sharea! JVs net pr0ft _			297			297
Other income			38			38
Total income			8,724	3.576	5,383	17.683
Expenditureon
*Raisingfunds*
Fundraising		4	1.508			1,508
Tradingcosts				4,796		4,796
Events costs		4	106			106
_Chantable _actvtes
Residential care servces		4	2.115		5,208	7.323
Communitycare servces			1,635		135	1,770
Totalexpenditure			5.364	4,796	$,343	15,503
			3,360	(1,220)	40	2,180
Net gains oninvestments		12	155			155
Net income		9	3,515	(1,220)	40	2.335
Gross transfersbetwee nfunds			(1,220)	1,220
Netmovement in funds			2,295		40	2,335
*Reconciliation of funds*
Total funds brought forward			15.204		228	15.432
Total funds carried forward		19	17.499		268	17.767

		Unrestricted	UnrestrictedFunds
	Note	funds	-Shops	RestrictedFunds	TotalFunds2020
		£000	£000	£000	£000
Incomefrom
Donatonsandlegaces
Donatons		2.795		1.277	4,072
Legacoes		1.924		169	2,093
*Chantableactvbes*
NHSEnglandChildren'sHospiceGrant				1.234	1.234
Contract income		3,438			3,438
Training income		10			10
_Other trading _actribes
Saleofdonated and bought-ingoods			5,458		5.458
Covd-19BusinessSupportGrants			725		725
Events		239			239
*Investments*
Drwdends		9			9
Interest	5	9			9
Share_o! IVs _net prof t		332			332
Other income		80			80
Total income		8,836	6,183	2,680	17.699
Expenditure on
*Raisingfunds*
Fundrarsing	4	1.449			1,449
Trading costs			4,380		4,380
Events costs	4	99			99
*Chantable actwbes*
Residential care servces	4	4,858		2.405	7,263
Communitycareservces	4	2.281		137	2.418
Totalexpenditure		8,687	4,380	2.542	15.609
		149	1,803	138	2,090
Net losseson investments		(74)			(74)
Netincome	9	75	1,803	138	2.016
Grosstransfers between funds		3,970	(1,803)	(2,167)
Netmovementin funds		4,045		(2,029)	2.016
*Reconcilia tionof funds*
Total funds brought forward		11,159		2.257	13.416
Totalfundscarriedforward	19	15,204		228	15.432

	2021	2020
	£000	£000
Income	17,161	17,243
Operatingcosts	(15,348)	(15,609)
Operatingsurplus	1,813	1,634
Share ofjointventure profits	297	332
Netgains/(losses)oninvestments	155	(74)
Investmentincome	11	9
Interestreceivable		9
Surpluson ordinaryactivitiesforthefinancialperiod	2,277	1,91O

*As at 3 April 2021 compared to 28March*	*2020*		Company Registration No.	Company Registration No.	2036103
		Note	2021			2020
			£000	£000	£000		£000
Fixed assets
Intangibleassets	11			142			217
Tangibleassets	10			8,829			9,188
Investments	12			7,325			409
Investmentsin associatedcompanies	13			185			143
				16,481			9,957
Current assets
Inventories	14		24		8
Debtors	15		2,409		3,111
Cashheldondeposit			250		3,698
Cashatbankandinhand			924		220
			3,607		7,037
Creditors: Amountsfallingduewithin one
year	17		(1,313)		(1,263)
Net current assets				2,294			5,774
Total assetsless current liabilities				18,775			15,731
Provision for liabilities	18			(1,008)			(299)
Net assets				17,767			15,432
Fund balances
Restrictedcapitalfunds	20		221		162
Restrictedincomefunds	20		47		66
Totalrestrictedfunds				268			228
Designatedfunds				9,156
Unrestrictedfunds	20			8,343			15,204
				17,767			15,432


*at 3 April2021 compared to 29March*	*2020*	Company Registration		No. 2036103
	Note	2021		2020
		£000	£000	£000	£000
Fixed assets
Intangibleassets	11		142		217
Tangibleassets	10		8,829		9,188
Investments	12		7,325		409
			16,296		9,814
Current assets
Debtors	15	2,514		3,211
Cash held ondeposit		250		3,698
Cash atbankandinhand		908		140
		3,672		7,049
Creditors: Amountsfalling duewithin one
year	17	(1,322)		(1,275)
Net current assets			2,350		5,774
Total assets less current liabilities			18,646		15,588
Provision for liabilities	18		(1,008)		(299)
Net assets			17,638		15,289
Fund balances
Restrictedcapitalfunds	21	221		162
Restrictedincomefunds	21	47		66
Totalrestrictedfunds			268		228
Designatedfunds			8,971
Unrestrictedfunds	21		8,399		15,061
			17,638		15,289

	`2021`	`2020`
	`£000`	`£000`
Cash flows from operatingactivities:
*Net cash provided by operating activities*	3,961	1,837
Cash flows from investing activities:
Dividendsandinterestfrominvestments	12	18
Giftaidreceiptsfromjointventures	255	281
Purchaseofproperty,plantandequipment	(186)	(179)
Purchaseofintangibleassets	(25)	(42)
Proceedsfromsale ofinvestments		1,344
Purchaseofinvestments	(6,761)	(512)
*Net cash (used in)/ provided by investing activities*	(6,705)	910
_Change in cash and cash equivalentsin the reporting period _	(2,744)	2,747
Cash andcashequivalentsat the beginningofthereportingperiod	3,918	1,171
_Cash and cash equivalentsat theend of the reporting period _	1,174	3,918
Reconciliationofnetincometo netcashflowfromoperatingactivities
	`2021`	`2020`
	`£000`	`£000`
*Net* _income for the reporting period (as per the Statement of _
*Financial Activities)*	2,335	2,016
Adjustmentsfor:
Depreciation	440	479
Amortisation	100	99
Gainsoninvestments	(155)	74
Shareofjointventure netprofit	(297)	(332)
Dividendsandinterestfrominvestments	(12)	(18)
Losson disposaloffixed assets	105	17
(lncrease)/Decreaseinstocks	(16)	12
Decrease/(lncrease)in debtors	702	(885)
Increaseincreditors	50	206
Increasein provisions	709	169
*Net cash provided by operating activities*	3,961	1,837
Analysis of cash andcash equivalents
Cash atbankandinhand	924	220
Noticedeposits(lessthan 3 months)	250	3,698
Total cash andcash equivalents	1,174	3,918

	`2021`	`2020`
	`£000`	`£000`
Cash flows from operatingactivities:
*Net cash provided by operating activities*	4,280	2,079
Cash flows from investingactivities:
Dividendsandinterestfrominvestments	12	18
Purchaseofproperty,plantandequipment	(186)	(179)
Purchase ofintangible assets	(25)	(42)
Proceedsfromsaleofinvestments		1,344
Purchase ofinvestments	(6,761)	(512)
*Net cash (used in)lprovided by investing activities*	(6,960)	629
_Change in cash and cash equivalentsin the reporting period _	(2,680)	2,708
Cashandcash equivalentsatthebeginningof thereporting period	3,838	1,130
_Cash and cash equivalents at the end of the reporting period _	1,158	3,838

	`2021`	`2020`
	`£000`	£000
*Net* _income for thereporting period _	2,349	2,003
Adjustmentsfor:
Depreciation	440	479
Amortisation	100	99
Gain oninvestments	(155)	74
Dividendsandinterestfrominvestments	(12)	(18)
Lossondisposaloffixedassets	105	17
Decrease/(lncrease)in debtors	697	(935)
Increaseincreditors	47	191
Increasein provisions	709	169
*Net cash provided by operating activities*	4,280	2,079
Analysisofcashandcash equivalents
Cash atbankandinhand	908	140
Noticedeposits(lessthan3months)	250	3,698
Total cash andcash equivalents	1,158	3,838

	`2021`	2020
	`£000`	£000
Turnover	95	214
Costofsales	(23)	(91)
Gross profit	72	123
Administrative expenses	(16)	(16)
Profitonordinaryactivitiesbeforetaxation	56	107
Taxation
Totalcomprehensiveincomeforthefinancialperiod	56	107

	`2021`	2020
	£000	£000
Tatalassets	72	122
Totalliabilities	(16)	(15)
Netfunds	56	107

	Direct	Supportand	`2021`	2020
	costs	Governancecosts	Total	Total
	£000	£000	`£000`	£000
Raising funds
Fundraising	1,109	399	1,508	1,449
Eventcosts	78	28	106	99
Charitable activities
Residentialcareservices	5,498	1,825	7,323	7,263
Communitycareservices	1,302	468	1,770	2,418
	7,987	2,720	10,707	11,229
			`2021`	2020
			`£000`	£000
Consisting of
Staffcosts(includingtrainingandtraveletc.)			8,516	8,942
Generaloverheads			1,267	1,338
Depreciationandamortisation			428	427
Directcareservicecosts			410	401
Directfundraisingcosts			86	121
			10,707	11,229

	`2021`	2020
	`£000`	£000
Supportcostscomprise
Communications	288	253
Headofficeandproperty	1,401	1,070
HRandprojectsupport	497	565
Finance andmanagement	534	584
	2,720	2,472
	`2021`	2020
	`£000`	£000
Governance costs(included in supportcostsabove) comprise:
Headofficeandproperty	418	260
Finance andmanagement	37	44
Auditfees	22	22
	477	326
upportcostsareallocatedtoeach activityinproportiontotheexpenditureincurred directlyin
ndertakingthatactivity.
inanceand managementincludesinterestcostsof£Nil_(2020: £Nil). _
.Interest
`2021`		2020
`£000`		£000
Bankinterestreceived		9

ththenumberofpersonsemployed:
	Group
	Average number of FTE
	`2021`	2020
Staff(excludesbank/agencystaff)	291	300
	Group
	Average number of FTE
	`2021`	2020
Staff(includesbank/agency staff)	389	447
	`2021`	2020
Theaggregateofthese personswereasfollows:	`£000`	£000
Wagesandsalaries	8,742	9,278
Socialsecurity costs	769	792
Pensioncosts	714	717
	10,225	10,787

	`2021`	`2021`	`2020`	`2020`
Pension costs	Unrestricted	Restricted	Unrestricted	Restricted
	`£000`	`£000`	`£000`	`£000`
Care	446		464
Retail	115		121
Administration	153		132
Total	714		717

			Group
		Number of employees
		2021	2020
£60.001	-£70,000
£70,001	-£80,000	2	2
£80,001	-£90,000		2
£90,001	-£100,000

			Group
		Number of employees
		`2021`	2020
£60,001	-£70.,000	`2`	3

	Group
`2021`		2020
`£000`		£000
440		479
100		99
1,282		1,166
`44`		41
(17)		(17)
`22`		22
2		2
2		2

oup andCharity
	Freehold	Short		Fixtures,
	landand	leasehold	Motor	fittings and
	buildings	property	vehicles	equipment	Total
	£000	£000	£000	£000	£000
Cost
At beginningoffinancialperiod	11,641	773	145	926	13,485
Additions	3	47		136	186
Disposals		(184)	(48)		(232)
Atend offinancialperiod	11,644	636	97	1,062	13,439
Depreciation
Atbeginningoffinancialperiod	3,189	463	110	535	4,297
Chargeforthefinancialperiod	184	97	15	144	440
Disposals		(84)	(43)		(127)
Atendoffinancialperiod	3,373	476	82	679	4,610
Net book value
At 3 April 2021	8,271	160	15	383	8,829
At29March2020	8,452	310	35	391	9,188


	2021	2020	2021	2020
	£000	£000	£000	£000
CareServices	8,654	8,842	8,654	8,842
Other,includingshops,warehouseand
administration	175	346	175	346
Net book value	8,829	9,188	8,829	9,188

	Application
	Software
	Enhancements
	£000
*Cost*
At beginningoffinancialperiod	425
Additions	25
At endoffinancialperiod	450
*Amortisation*
Atbeginning offinancialperiod	208
Chargeforthefinancialperiod	100
Atendoffinancialperiod	308
*Net book value*
At 3 April 2021	142
	----
At29March2020	217

Equities- Listed				£000
Group and charity
Fairvalue28March 2020				409
Additionsatcost				6,761
Disposalproceeds
Netrevaluation gain				155
Fairvalue3April2021				7,325
	Fair value	Cost	FairValue	Cost
	`2021`	`2021`	2020	2020
	`£000`	`£000`	£000	£000
UKequities	7,325	7,261	409	500
Net book value	7,325	7,261	409	500


	`2021`	2020	`2021`	2020
	`£000`	£000	`£000`	£000
Investmentinjointventures	185	143
	185	143

Subsidiaryundertakings	Ordinaryshares	Nature of trade
AcornsChildren'sHospiceTradingLimited(2642603)	2	Retailandmerchandiseoperations
*Investment in joint ventures*
Thegrouphasinvestmentsinthefollowingjoint	ventures:
Joint ventures		Proportion of
		issued
		ordinary
		sharesheld
		%%
TLCLotteriesLimited'		33.3
WorcesterHospiceLotteryLimited'		33.3
		Proportion of
		voting rights
		held
		%
Childlife(companylimitedbyguarantee)		25.0
•Heldindirectly

				Share of net
				assets
				`£000`
Atbeginningoffinancialperiod				143
Profits:
TLCLotteriesLimited			111
WorcesterHospiceLottery			100
Childlife			86
				297
Amountswithdrawn asgiftaid:
TLCLotteriesLimited			(102)
WorcesterHospiceLottery			(91)
Childlife			(62)
				(255)
Atend offinancialperiod				185
	TLC Lotteries	Worcester	Childlife	Total
	Limited	Hospice Lottery
		Limited
	`£000`	`£000`	`£000`	`£000`
Represented by:
Share ofgrossassets	94	50	193	337
Share ofgrossliabilities	(53)	(32)	(67)	(152)
	41	18	126	185

4. Inventories
		Group			Charity
	`2021`		2020	`2021`		2020
	`£000`		£000	`£000`		£000
Boughtin goodforresale	24		8
	24		8
5. Debtors
		Group			Charity
	`2021`		2020	`2021`		2020
	`£000`		£000	`£000`		£000
Amountsowed byjointventures(see
note24)				106		102
Incometax recoverable	237		`484`	237		`484`
Otherdebtors	371		797	370		795
Prepaymentsandaccruedincome	1,801		1,830	1,801		1,830
	2,409		3,111	2,514		3,211
6. Basic Financial Instruments
		Group			Charity
	`2021`		2020	`2021`		2020
	`£000`		£000	`£000`		£000
Financialassetsmeasuredatamortised
cost	371		797	476		897
Financialassetsmeasuredatfairvalue	7,325		409	7,325		`409`
	7,696		1,206	7,801		1,306
inancialliabilitiesatamortisedcost:
		Group			Charity
	`2021`		2020	`2021`		2020
	`£000`		£000	`£000`		£000
Creditors	651		419	660		431
	651		419	660		431

				Charity
	`2021`	2020	`2021`	2020
	`£000`	£000	`£000`	£000
Amountsowed tosubsidiary
undertaking(seenote24)			25	27
Tradecreditors	303	23	303	23
Incometaxandsocialsecurity	208	208	208	208
Othercreditorsandaccruals	211	305	195	290
Pensioncontributions	137	91	137	91
Deferredincome	454	636	454	636
	1,313	1,263	1,322	1,275
				Group and
				Charity
				`£000`
Deferredincome
Balance at29March 2020				636
Amountreleasedtoincome				(636)
Amountdeferredin thefinancialperiod				454
Balance at3April2021				454

8. Provision for liabilities
		Group			Charity
	`2021`		2020	`2021`		2020
	`£000`		£000	`£000`		£000
Dilapidationsand onerouscontracts	1,008		299	1,008		299
	1,008		299	1,008		299

	`2021`	2020
	`£000`	£000
Atbeginningoffinancialperiod	299	130
Additionsinthecurrentfinancialperiod	709	169
Atendoffinancialperiod	1,008	299

				Gains/
				(losses)
	At 29		Revenue	and	At 3
	March 2020	Income	expenditure	transfers	April2021
	£000	£000	£000	£000	£000
Unrestrictedincome	15,204	12,298	(10,158)	155	17.,499
Restrictedincomefunds:
AcornsWorcester	32	581	(602)		11
WorcesterChildren'sHospiceGrant		464	(464)
WorcesterNHSECovid-19Support		893	(893)
AcornsWalsall		39	(39)
WalsallChildren'sHospiceGrant		464	(464)
WalsallNHSCovid-19Support		893	(893)
AcornsSellyOak		612	(612)
SellyOakChildren'sHospiceGrant		465	(465)
SellyOakNHSCovid-19Support		894	(894)
Otherprojects	34	22	(19)		37
Total	66	5,327	(5.345)		48
Restrictedcapitalfunds:
AcornsWalsall		36			36
AcornsWorcester	96				96
AcornsSellyOak	61	22			83
AcornsShops	5				5
	162	58			220
Total	15,432	17,683	(15,503)	155	17,767

				Gains/
				(losses)
	At 31		Revenue	and	At28
	March 2019	Income	expenditure	transfers	March 2020
	£000	£000	£000	£000	£000
Unrestrictedincome	11,159	15,018	(13,066)	2,093	15,204
Restrictedincomefunds:
AcornsWorcester		783	(751)		32
WorcesterChildren'sHospiceGrant		411	(411)
AcornsWalsall		126	(126)
WalsallChildren'sHospiceGrant		411	(411)
AcornsSelly Oak		421	(421)
SellyOakChildren'sHospiceGrant		411	(411)
Otherprojects	34	12	(12)		34
Total	34	2,575	(2,543)		66
Restrictedcapitalfunds:
AcornsWorcester	2,154	101		(2.159)	96
AcornsSellyOak	64	5		(8)	61
AcornsShops	5				5
	2,223	106		(2,167)	162
Total	13,416	17.699	(15.609)	(74)	15,432

	Unrestricted	Restricted	Restricted	2021	2020
At 3 April 2021	funds £000	income funds	capital funds £000	Total £000	Total £000
		£000
Tangiblefixedassets	8,608		221	8,829	9,188
Intangiblefixedassets	142			142	217
Fixed assetinvestments	7,510			7,510	552
Netcurrentassets	2,247	47		2,294	5,774
Provisions	(1,008)			(1,008)	(299)
Total net assets	17,499	47	221	17,767	15,432
	Unrestricted	Restricted	Restricted	2020	2019
At 28 March 2020	funds £000	income funds	capital funds £000	Total £000	Total £000
		£000
Tangiblefixedassets	9,026		162	9,188	9,505
Intangiblefixed assets	217			217	274
Fixedassetinvestments	552			552	1,407
Netcurrentassets	5,708	66		5,774	2,360
Provisions	(299)			(299)	(130)
Total net assets	15,204	66	162	15,432	13,416
21. Analysis of charitynet assets
	Unrestricted	Restricted	Restricted	2021	2020
At 3 April 2021	funds £000	income funds	capital funds £000	Total £000	Total £000
		£000
Tangiblefixedassets	8,608		221	8,829	9,188
Intangiblefixedassets	142			142	217
Fixed assetinvestments	7,325			7,325	409
Netcurrentassets	2,303	47		2,350	5,774
Provisions	(1,008)			(1,008)	(299)
Totalnetassets	17,370	47	221	17,638	15,289

	Unrestricted	Restricted	Restricted	Restricted	2020	2019
At 28 March 2020	funds £000	income funds	capital funds £000		Total £000	Total £000
		£000
Tangiblefixed assets	9,026			162	9,188	9,505
Intangiblefixedassets	217				217	274
Fixed assetinvestments	409				409	1,315
Netcurrentassets	5,708	66			5,774	2,322
Provisions	(299)				(299)	(130)
Total net assets	15,061	66		162	15,289	13,286

		2021		2020
	Land and	Plantand	Landand	Plantand
	buildings	machinery	buildings	machinery
Group and Charity	£000	£000	£000	£000
Amountspayable:
Notlaterthanoneyear	820	28	995	26
Laterthan oneyearandnotlaterthanfiveyears	1,463	59	2,025	8
Laterthanfiveyears	7	2	119	3
	2,290	89	3,139	37

ransactionsin thefinancialperiod:
		Charity
	2021		2020
	£000		£000
TLCLotteriesLimited
BalanceBroughtforward	62		59
Shareofprofits	110		122
Administration expensesrecharge	14		14
Giftaidreceived	(111)		(119)
Repaymentofadministration expenses	(14)		(14)
	61		62
WorcesterHospicesLottery
BalanceBroughtforward	3		(5)
Share ofprofits	100		108
Giftaidreceived	(90)		(100)
	13		3
Childlife
Balancebroughtforward	37		(2)
Share ofprofits	87		102
Giftaidreceived	(92)		(63)
	32		37
		Charity
	2021		2020
	£000		£000
Totals
Balancebroughtforward	102		52
Shareofprofits	297		332
Administrationexpensesrecharge	14		14
Giftaidreceived	(293)		(282)
Repaymentofadministrationexpenses	(14)		(14)
Amountsowingfromjointventures	106		102

	`2021`	2020
	`£000`	£000
Amountowedtosubsidiaryundertaking	(25)	(27)
Giftaid duefromsubsidiaryundertaking
Transactionsduringthefinancialperiod
Giftaidcommissiontosubsidiary	(11)	(30)
Giftaiddistributions receivedfromsubsidiary	107	94

	`2021`	2020
	`£000`	£000
AmountsinvoicedtoTLCLotteriesLimitedinrespectofrentofofficespaceand
relatedcharges	14,400	14,112
BalanceduefromTLCLotteriesLimitedatendoffinancialperiod