## 



## 

## 

|Amessagefrom ourChairman|`3`|
|---|---|
|AboutAcornsChildren'sHospice|6|
|**Strategic Report**||
|Publicbenefit|8|
|Outlineoftheyear|8|
|Financialreview|10|
|Goingconcern|11|
|Availablereservespolicyandfinancialrisks|11|
|Investmentpolicyandperformance|12|
|Performance monitoring|13|
|Ourplans|14|
|Ouradministrativedetails|16|
|Ouradvisors|16|
|Ourkeypeople|17|
|Structure,governance andmanagement|18|
|Workingwithourstakeholders:s172statement|25|
|StreamlinedEnergyandCarbonreporting|30|
|Trustees'responsibilitiesinrelationtothefinancialstatements|`32 `|
|Disclosureofinformationtoauditors|`33 `|
|Independentauditorsreport|34|



## 

|Consolidatedstatementoffinancialactivities|`38 `|
|---|---|
|Comparativestatementoffinancialactivities|`39 `|
|Statutoryconsolidatedincomeandexpenditure account|40|
|Consolidatedstatementoffinancialposition|41|
|Charitystatementoffinancialposition|42|
|Consolidatedstatementofcashflows|43|
|Charitystatementofcashflows|44|
|Notestotheaccounts|45|





## 



## 



## 

## 

## 



## 

## 



## 

## 

## 

## 



||**£'000**|
|---|---|
|TotalReserves|17,767|
|Less||
|RestrictedReserves|(268)|
|Designated-<br>IntangibleFixedAssets|(142)|
|Designated-TangibleFixedAssets|(8,829)|
|Designated-<br>InvestmentsinAssociates|(185)|
|AvailableReserves|8,343|





## 

|**PORTFOLIO PERFORMANCE(%) **||||||
|---|---|---|---|---|---|
|•DailyTrueTimeWeighted|Period|**MTD **|**QTD**|YTD|<br>Since'|
||**(29-Mar-20**||||Inception|
||to||||Annualrsed|
||3-Apr-21)|||||
|InvestmentPortfolioReturn|**25.34 **|0.25|0.25|2.27|<br>2.22|
|?lendedBenchmarkReturn|26.78|0.66|0.66|4.55|<br>(0.14)|
|''ExcessReturn|(1.44)|**(0.42)**|(0.42)|(2.28)|<br>2.36|
|**'Reference Market Indices Returns **||||||
|BarclaysCapitalGlobal Aggregate<br>(GBPH)|1.35|0.10|0.10|(2.41)|<br>0.69|
|MSCIACWORLD-NETRETURN|41.78|0.98|0.98|**4.62 **|<br>10.99|
|(£)||||||
|FTSE100-TOTRETURNIND(£)|25.96|0.38|0.38|5.37|<br>(5.56)|
|BankofEnglandBaseRate|0.10|||0.03|0.15|



## 



|l_.stat_|_[ETD7_<br>_7ESE7T7TEZIg_<br>«_'it _gr:a@st|<br>st'S|4_·ti _.:·'-|'|
|---|---|---|---|---|



|Statutoryincomelevels(long-termaswell asfromspecialCovid-19support|<br>schemes)|
|---|---|
|Increase/(decrease)in donationsonpreviousyear(£000)||
|Increase/(decrease)retail income onpreviousyear(£000)||
|Projectedendyear financial result||



## 



## 

|**Name **|**Role(s) **|**Changes**|
|---|---|---|
|MTHopton|Chairman,Board ofTrustees||
||Chairman,ChairsCommittee||
|JMcCarthy|ViceChairman,BoardofTrustees||
||Chairman,BoardDevelopmentCommittee||
|GAhmad|Trustee||
|ISAraf|Trustee|Retired4November|
|||2020|
|ProfTBarrett|Chairman,CareAssuranceCommittee||
|LBull|Trustee|Appointed11May2021|
|ADavid|Chairman,ResourcesAssuranceCommittee||
|PDison|Chairman,RetailAssuranceCommittee||
||Chairman,AcornsChildren'sHospice||
||TradingLtd||
|JEminson|Trustee|Retired1May2021|
|BMJones|Trustee||
|JLadbrooke|Trustee|Appointed20May2020|
|RLeonhardt|Trustee||
|KMcNamara-|Trustee||
|Goodger|||
|GMuth|Trustee||
|PRiley|Chairman,Fundraising,Marketing&Comms||
||AssuranceCommittee||
|CSallnow|Trustee||
|CTurner-Collis|Trustee|Retired13July2021|
|ASUbhi|Trustee||
|BWaris|Trustee|Appointed 24March|
|||2021|





## 

## 

|**Name **|**Role**|**Changes **|
|---|---|---|
|TPorter|ChiefExecutive||
|EAspinall|DirectorofCare||
|**M**Bullock|DirectorofPeople&Culture|Appointed24August2020|
|NCramer|DirectorofSupporterEngagement||
|C Hopkins|DirectorofStatutoryPartnerships&Performance|Retired12February2021|
|SRees|FinanceDirector&CompanySecretary|Retired31January2021|
|JThomas|DirectorofHumanResources|Retired 4September2020|
|SWestcott|ActingDirectorofFinance&CompanySecretary|Appointed1February2021|



## 

## 




## 

## 

## 



## 



|Assurance|Committee|Key Accountabilities|
|---|---|---|
|Care||>Overseeing andscrutinisingcare activitiesandstaffing.|
|||>Reviewing anyclinicalincidentsorcomplaints.|
|||>OverseeingtheCareReviewproject|
|Fundraising.|<br>Marketing|>Monitoringfundraising,marketingandcommunications|
|&Communications||strategy,outputsandperformance.|
|||>Scrutinisingandwhere necessarychallengingfutureincome|
|||assumptionsandforecasts|
|Chairs||>Overseeingstrategic riskmanagement.|
|||>Advisingonremunerationissues.|
|||>Co-ordinatingdevelopmentand reviewofstrategy.|
|Resources||>Reviewing allaspectsoffinancialmanagement.|
|||>Overseeinginvestmentfundperformance.|
|||>Reviewingthedraftannualreportandaccounts.|
|||>Scrutinising human resource (staff&volunteers)activities.|
|||>Scrutinisinglearning & developmentactivities.|
|||>OverseeingtheimplementationofAcornsdigitalstrategy.|
|||>MonitoringGDPRcompliance.|
|||>Overseeingthedevelopmentofassetmanagementplans.|
|Retail||>Scrutinising all retail activitiesrelatingtothesale ofdonated|
|||goods.|
|||>MonitoringAcornsChildren'sHospiceTrading Limited.|



## 




## 

## 



## 



|**RiskFamily **|**Risk **||**Risk **|**Risk**|**Explanation **|
|---|---|---|---|---|---|
||**Appetite **|**Assessment **||**Trajectory**||
|**Care services**|**Low **|**Medium **||**Improving **|**It willonly be September 2021 when **|
|**delivery- **|||||we hopeto havereintroducedthefull|
|maintainingour|||||range ofourcareservice,including|
|reputationfor|||||thephasedre-opening ofour|
|outstanding|||||Birminghamhospiceforresidential|
|qualitycare|||||stays.We areoptimisticbutrealistic|
|services.|||||thatthe pandemiccontinuestohave|
||||||a majorimpactonthescaleand|
||||||someofthescopeofthecare|
||||||service.|
|**Major incident**-|<br>Medium|High||Improving|Stillacrisisthatelevatesrisk,|
|includingthe|||||dominatesourthinking andshapes|
|Covid-19|||||ouractionsacrossmostcare|
|emergency|||||activitiesand businessareas.|



## 




|**Significant event/decision **|**S172 matter **|**Action and impact **|
|---|---|---|
||**affected **||
|TheBoardcarefully|Possible|TheBoardcollectively,andsenior|
|monitoredtheimpact of|consequenceof|Trusteesindividually,havebeenkept|
|Covid-19onAcorns|thepandemicon|regularlyupdatedonthemanykey|
|servicesand onitsfinancial|thecharity's|decisionsand developments|
|standingasacharity.|financialstanding,|impactingonthecharitythroughout|
||andthereforeon|thefinancialperiod.Thejudgements|
||long-termabilityto|wehavemade aboutincomeand|
||providechildren's|expenditurelevelshave been|
||hospicecareinthe|judiciousones,andconsistentlytaken|
||WestMidlands.|inthelong-terminterestoftheTrust.|
|||Consequentlythe outlookforthetrust|
|||feels secure despitethepandemic.|
|The Boardcommissioneda|Childrenandtheir|Duringthereview,a programme of|
|StrategicReviewofourcare|families,staff,|engagementwithstaff,volunteers,|
|services,aspartofour|volunteers,|thosethatuse ourservicesandtheir|
|commitmenttocontinuous|supportersand|families,aswellasNHSE|
|improvementinhowweplan|Commissioners.|Commissionerswasundertaken.|
|anddeliverourserviceto||Trusteesengagedinworkshopsto|
|childrenandfamilies.||supportthedevelopmentofproposals|
|||bytheExecutiveLeadershipTeam.|
|||Whenconsideringthe|
|||recommendationsmade,theBoard|
|||consideredthelong-termimpacton|
|||thosewhouseourservices,andon|
|||ourworkforce.|





|**Stakeholder **|Theirrequirements|Howwe engage|Keyhighlightsof2020-|
|---|---|---|---|
|groupand|||21showing impactofthe|
|whythey|||**engagement **|
|**are **||||
|**important **||||
|**to our **||||
|**success **||||
|**Children **<br>**that useour **<br>**services**<br>**and **<br>**their **<br>**families **|Aspecialisedchildren's<br> hospiceservicethat<br>reflectswhatisimportant<br> to them.<br>High-qualityandsafe<br>services.|Weregularlycarryout<br>formalandinformal<br>consultationwithfamilies.<br>Thereweretwo major<br>surveysin2020-21,the<br>first tounderstand the<br>impactofthepandemic,<br>andthesecondpartofour|Afamilysurveyonthe<br>impact ofthelockdown<br>wascompletedin2020.<br>Thisinvolved300families<br>sharingtheirexperiences<br>which helpedusplan our<br>servicesthroughthe<br>continuedpandemic.|
|||StrategicCareReview.<br>Weadditionallymaintain<br>an activegroup ofYoung<br>AmbassadorsandParent<br>CarerChampionsand<br>haveongoing|Focusgroupsinvolving<br>familiesandyoung people<br>whoaccessourservices<br>wereinterviewed forthe<br>StrategicCare**Review. **|
|||opportunitiesto engage<br>familiesthrough theone<br>tooneworkandgroups<br>weprovide.|YoungAmbassadorsand<br>ParentCarerChampions<br>meton5occasionsand<br>wereveryactive onthe|
||||charity'smediaandsocial|
||||mediachannels.|
||||Wesoughtdirect|
||||feedbackfromfamilies|
||||withfamilyteamworkers|
||||makingroutine"wellbeing|
||||calls"throughtheyear.|






||||**aco**|
|---|---|---|---|
|**Stakeholder **|**Their requirements**|**How we engage **|**Keyhighlightsof 2020- **|
|**groupand**|||**21 showingimpact of the **|
|**why they **|||**engagement **|
|**are **||||
|**important **||||
|**to our **||||
|**success **||||
|**Children **<br>**that use our **<br>**services **<br>**and **<br>**their **|<br>||Werespondedtodirect<br>feedbackfromfamilies via<br>Acornssocialmedia<br>channels.|
|**families **<br>**(continued) **|||Weundertookaseparate<br>**survey **withBirmingham|
||||familiesonthere-opening|
||||oftheBirmingham|
||||hospicefollowingthe|
||||temporaryclosure dueto|
||||thepandemic.|
||||Realtimefeedbackvia|
||||iPadsfromfamilies|
||||attending thetherapy|
||||sessionsat the|
||||Birminghamhospice|
||||providedhelpful|
||||informationonhowwe|
||||structurethisservice.|
||||Wereceivedpositive|
||||feedbacktooursibling|
||||teams viavirtualgroups|
||||and onreceipt ofactivity|
||||packs.|
|**Our **|Opportunitiesfor|Weengage regularly,|Theworkforcehave|
|**employees **|developmentand|virtually,byemail,our|engagedwiththenew|
||progression.|intranetandliveand|approachtoregular|
|Ourservices||recordedvideoupdates|temperaturechecksand|
|are|Fairandtransparentpay|fromseniormanagement.|theresponsesfromthis|
|delivered|andrewardstructures.||haveshaped howour|
|throughour||People engagementis|peoplestrategyhasbeen|
|experienced|Opportunitiestoshare|measuredthroughregular|developed,drivinga|
|and|ideasandmakea|staffsurveys.In2020,we|greaterfocusonthe|
|dedicated|difference.|movedfrom previous|developmentofwellbeing,|
|workforce.|Respectfortheirdiversity|practice ofamajorstaff<br>surveyonceevery 2|acohesiveleadership<br>culture andon|
||and aninclusive<br>workplacewhereallare<br>treatedfairly.|years,toanonlinereal<br>timeengagement tool<br>(Winningtemp)through|opportunitiesto growand<br>progress.|
|||whichwemeasurehow|The engagementtool|
|||employeesarefeeling|allowsthe organisationto|
|||every2weeks.Thishas|measureEmployeeNet|
|||transformedthedataand|PromoterScore(ENPS)|
|||insightswe holdon|whichisauniversally|
|||employeewellbeing and|accepted measureof|
|||feelingsabouttheirwork.|employeesatisfaction and|
||||currentlyAcornsisrated|
||||inlinewithsimilar|
||||organisations.|






|Stakeholder|Theirrequirements|How we engage|Keyhighlightsof2020-|
|---|---|---|---|
|**group and **|||**21 showing impact of the **|
|**why they **|||**engagement **|
|**are **||||
|**important **||||
|**to our **||||
|**success **||||
|**Our **|||Acornslastgenderpay|
|**employees **|||gapreportwassubmitted|
|**(continued) **|||in2019andhasshown a|
||||yearonyearreductionin|
||||thepaygap,resultingina|
||||lowerthanaverageUK|
||||genderpaygap.The|
||||genderpaygap|
||||percentageisbroadly|
||||alignedtosimilar|
||||organisations.|
|**Our **|Wehaveastrongsense|We havecommunicated|Thecharity'sCovid-19|
|**Supporters **|ofdutyto deliverthe most|regularlythroughthe|responsehasbeen|
|**and **|impactwecanfromthe|pandemic**with **our|regularlyprofiledinthe|
|**Volunteers **|timeand moneytheyso|supportersaccordingto|localandregionalmedia.|
|Wecanonly<br>achieve our<br>strategic<br>visionwith|generouslygive.|theirpreferences,email,<br>phone,websiteand<br>through mediaandsocial<br>media activity.|Supportershave<br>remainedhighlyengaged,<br>withincomefrom<br>individualgivingactually|
|the||We have45shopswhere|risingbyc20%fromthe|
|generous||we engagewith|previous year.|
|contributions||supporterswhodonate||
|ofour||andbuygoods.|Weraised£5.576 million|
|supporters|||ofincomein donations|
|and|||andlegacies.|
|volunteers.||||
||||Ourshopswereclosedfor|
||||morethanhalftheyear,|
||||butwe havetradedwell|
||||since re-opening.|
||||Mostvolunteerswere|
||||unabletodotheirnormal|
||||dutiesformostofthe|
||||year,dueto publichealth|
||||advice andinstruction.|
||||Wehavekeptinclose|
||||contactwiththem,many|
||||have nowreturned.|





|Stakeholder|Theirrequirements|Howwe engage|Keyhighlightsof2020-|
|---|---|---|---|
|groupand|||21showingimpactofthe|
|whythey|||engagement|
|**are **||||
|important||||
|toour||||
|success||||
|**NHS **|NHSEfulfilsits statutory|We havea dedicated|Wereceiveimportant|
||obligationtoprovide|StatutoryPartnerships|contributionsto ourcare|
|Wecould|palliativeandend oflife|managertomanageour|costsfrombothNHS|
|notdowhat|caretochildrenand|NHSEengagement.|EnglandandlocalNHS|
|wedo|supporttofamilies.||commissioning groups.|
|withoutour||OurCEOisaTrustee of|Wereportonthese|
|partnership|Acornsdeliverson our|TogetherforShortLives,|regularly.|
|withthe|contractual obligations.|andtheChildren's||
|NHS,||Hospicerepresentativeon|Asachildren'shospice,|
|nationally|Weprovidesafeandhigh-|theHospiceUKAdvisory|we areregulatedbythe|
|andlocally,|quality care,andreport|Council. In addition,heis|CQC.Therewere no|
|viaCCGs|transparentlyonwhatwe|amemberofNHSE's|inspectionsin2020-21as|
|and|havedelivered andon|NationalChildren and|aresultofCovid-19|
|hospitals.|anychallengeswe may|YoungPeople'sPalliative|restrictions,butweexpect|
||face.|andEndofLifeCare|thesetoresumethis|
|||GovernanceGroup.|financialyear.|
|||Overthepastyear,we|Themostrecent|
|||haveworkedcloserthan|inspectionsatWorcester,|
|||everwithourNHS|WalsallandBirmingham|
|||partners.Our|havegiven usan overall|
|||collaborationwiththe|ratingofGood","Good|
|||PalliativeCare teamat|and"Outstanding|
|||BirminghamWomenand|respectively.|
|||Children'sHospitalhas||
|||beenparticularly||
|||impactful.||



## 

## 



|||**2021 **|
|---|---|---|
|Energyconsumptionusedtocalculate emissions**(kWh) **||2,332,053|
|Emissionsfrompurchasedelectricity|<br>(kgCO2e)|180,748|
|Emissionsfromthecombustionofgas(kqCO2e)||287.,383|
|Total arossemissions||468,131|
|Intensityratio(totalkgCO2eperFTE|employee)|1,203|





## 



## 



## 

## 

## 

## 

## 

## 



## 

## 




11th August 2021 




## 


||||**Unrestricted **|**Unrestricted Funds**|||
|---|---|---|---|---|---|---|
|||**Note**|**funds **|**-Shops**|**Restricted Funds **|**TotalFunds 2021 **|
||||**£000**|**£000**|**£000 **|**£000 **|
|**incomefrom **|||||||
|**_Donatons _and****_legacies _**|||||||
|**Donatons **|||2.887||1,175|4,062|
|**Legaces **|||1,378||136|1,514|
|**_Chantable actites _**|||||||
|NHS<br>EnglandChildren'sHospiceGrant|||||1,393|1,393|
|NHSEnglandCod-19Support|<br>Grants||||2.679|2.679|
|JobretentionCod-19Support|||341|721||1,062|
|**Contractincome **|||3,666|||3,666|
|**Trainingincome **|||3|||3|
|**_Other trading actrites _**|||||||
|Saleotdonated andbought-n goods||||2.109||2109|
|Covd-19BusinessSupportGrants||||746||746|
|**Events**|||102|||102|
|**_Investments _**|||||||
|Ddends|||11|||11|
|**Interest **||5|||||
|_Sharea! JVs net pr0ft _|||297|||297|
|**Other income **|||38|||**38**|
|**Total income**|||**8,724 **|3.576|5,383|17.683|
|**Expenditureon **|||||||
|**_Raisingfunds _**|||||||
|**Fundraising **||**4**|1.508|||1,508|
|**Tradingcosts **||||4,796||4,796|
|**Events costs **||4|106|||**106**|
|**_Chantable _actvtes **|||||||
|**Residential care servces **||**4**|2.115||5,208|7.323|
|**Communitycare servces **|||1,635||135|1,770|
|**Totalexpenditure**|||5.364|4,796|$,343|15,503|
||||3,360|(1,220)|40|2,180|
|**Net gains oninvestments**||12|155|||155|
|**Net income**||9|3,515|(1,220)|40|2.335|
|**Gross transfersbetwee nfunds**|||(1,220)|1,220|||
|**Netmovement in funds **|||2,295||40|2,335|
|**_Reconciliation of funds _**|||||||
|**Total funds brought forward**|||15.204||228|15.432|
|**Total funds carried forward**||19|17.499||268|17.767|






## 


|||**Unrestricted **|UnrestrictedFunds|||
|---|---|---|---|---|---|
||**Note **|**funds **|-Shops|RestrictedFunds|TotalFunds2020|
|||**£000**|**£000**|**£000**|**£000 **|
|**Incomefrom **||||||
|_Donatons_**andlegaces**||||||
|**Donatons **||2.795||1.277|4,072|
|**Legacoes **||1.924||169|2,093|
|**_Chantableactvbes _**||||||
|NHSEnglandChildren'sHospiceGrant||||1.234|1.234|
|**Contract income **||3,438|||3,438|
|**Training income **||10|||10|
|_Other trading _actribes||||||
|Saleofdonated and bought-ingoods|||5,458||5.458|
|Covd-19BusinessSupportGrants|||725||725|
|**Events**||239|||239|
|**_Investments _**||||||
|**Drwdends **||9|||9|
|**Interest**|5|9|||9|
|Share_o! IVs _<br>_net prof t_||332|||332|
|**Other income **||**80**|||80|
|**Total income**||**8,836**|6,183|2,680|17.699|
|**Expenditure on **||||||
|**_Raisingfunds _**||||||
|**Fundrarsing **|4|1.449|||1,449|
|**Trading costs **|||4,380||4,380|
|**Events costs**|4|99|||99|
|**_Chantable actwbes _**||||||
|**Residential care servces **|4|4,858||2.405|7,263|
|**Communitycareservces**|4|2.281||137|2.418|
|Total**expenditure**||8,687|4,380|2.542|15.609|
|||149|1,803|138|2,090|
|**Net losseson investments**||(74)|||(74)|
|**Netincome**|9|75|1,803|138|2.016|
|**Grosstransfers between funds**||3,970|(1,803)|(2,167)||
|**Netmovementin funds **||4,045||(2,029)|2.016|
|**_Reconcilia tionof funds_**||||||
|**Total funds brought forward**||11,159||2.257|13.416|
|Totalfundscarriedforward|19|15,204||228|15.432|





## 

||**2021 **|2020|
|---|---|---|
||**£000**|£000|
|Income|17,161|17,243|
|Operatingcosts|(15,348)|(15,609)|
|Operatingsurplus|1,813|1,634|
|Share ofjointventure profits|297|332|
|Netgains/(losses)oninvestments|155|(74)|
|Investmentincome|11|9|
|Interestreceivable||9|
|Surpluson ordinaryactivitiesforthefinancialperiod|2,277|1,91O|





## 

|**_As at 3 April 2021 compared to 28March _**|**_2020_**||**Company Registration No. **|**Company Registration No. **|**2036103 **|||
|---|---|---|---|---|---|---|---|
|||**Note **|**2021 **|||2020||
||||**£000**|**£000 **|£000||£000|
|**Fixed assets**||||||||
|Intangibleassets|11|||142|||217|
|Tangibleassets|10|||8,829|||9,188|
|Investments|12|||7,325|||409|
|Investmentsin associatedcompanies|13|||185|||143|
|||||16,481|||9,957|
|**Current assets **||||||||
|Inventories|14||**24 **||8|||
|Debtors|15||2,409||3,111|||
|Cashheldondeposit|||250||3,698|||
|Cashatbankandinhand|||924||220|||
||||3,607||7,037|||
|**Creditors: **Amountsfallingduewithin one||||||||
|year|17||(1,313)||(1,263)|||
|**Net current assets**||||2,294|||5,774|
|**Total assetsless current liabilities**||||18,775|||15,731|
|**Provision for liabilities **|18|||(1,008)|||(299)|
|**Net assets**||||17,767|||15,432|
|**Fund balances**||||||||
|Restrictedcapitalfunds|20||221||162|||
|Restrictedincomefunds|20||47||66|||
|Totalrestrictedfunds||||268|||228|
|Designatedfunds||||9,156||||
|Unrestrictedfunds|20|||8,343|||15,204|
|||||17,767|||15,432|





## 

## 

|||||||
|---|---|---|---|---|---|
|**_at 3 April2021 compared to 29March _**|**_2020_**|**Company Registration **||**No. 2036103**||
||**Note**|**2021 **||2020||
|||**£000 **|**£000 **|£000|£000|
|**Fixed assets**||||||
|Intangibleassets|11||142||217|
|Tangibleassets|10||8,829||9,188|
|Investments|12||7,325||409|
||||16,296||9,814|
|**Current assets**||||||
|Debtors|15|2,514||3,211||
|Cash held ondeposit||250||3,698||
|Cash atbankandinhand||908||140||
|||3,672||7,049||
|**Creditors: **Amountsfalling duewithin one||||||
|year|17|(1,322)||(1,275)||
|**Net current assets **|||2,350||5,774|
|**Total assets less current liabilities**|||18,646||15,588|
|**Provision for liabilities **|18||(1,008)||(299)|
|**Net assets**|||17,638||15,289|
|**Fund balances**||||||
|Restrictedcapitalfunds|21|221||162||
|Restrictedincomefunds|21|47||66||
|Totalrestrictedfunds|||268||228|
|Designatedfunds|||8,971|||
|Unrestrictedfunds|21||8,399||15,061|
||||17,638||15,289|






## 

||**`2021 `**|**`2020 `**|
|---|---|---|
||**`£000`**|**`£000 `**|
|**Cash flows from operatingactivities: **|||
|**_Net cash provided by operating activities _**|3,961|1,837|
|**Cash flows from investing activities: **|||
|Dividendsandinterestfrominvestments|12|18|
|Giftaidreceiptsfromjointventures|255|281|
|Purchaseofproperty,plantandequipment|(186)|(179)|
|Purchaseofintangibleassets|(25)|(42)|
|Proceedsfromsale ofinvestments||1,344|
|Purchaseofinvestments|(6,761)|(512)|
|**_Net cash (used in)/ provided by investing activities _**|(6,705)|910|
|_Change in cash and cash equivalentsin the reporting period _|(2,744)|2,747|
|Cash andcashequivalentsat the beginningofthereportingperiod|3,918|1,171|
|_Cash and cash equivalentsat theend of the reporting period _|1,174|3,918|
|Reconciliationofnetincometo netcashflowfromoperatingactivities|||
||**`2021 `**|`2020 `|
||`£000 `|`£000 `|
|**_Net _**_income for the reporting period (as per the Statement of _|||
|**_Financial Activities) _**|2,335|2,016|
|**Adjustmentsfor: **|||
|Depreciation|440|479|
|Amortisation|100|99|
|Gainsoninvestments|(155)|74|
|Shareofjointventure netprofit|(297)|(332)|
|Dividendsandinterestfrominvestments|(12)|(18)|
|Losson disposaloffixed assets|105|17|
|(lncrease)/Decreaseinstocks|(16)|12|
|Decrease/(lncrease)in debtors|702|(885)|
|Increaseincreditors|50|206|
|Increasein provisions|709|169|
|**_Net cash provided by operating activities _**|3,961|1,837|
|**Analysis of cash andcash equivalents **|||
|Cash atbankandinhand|924|220|
|Noticedeposits(lessthan 3 months)|250|3,698|
|**Total cash andcash equivalents **|1,174|3,918|







## 

||**`2021 `**|**`2020`**|
|---|---|---|
||**`£000 `**|**`£000`**|
|**Cash flows from operatingactivities: **|||
|**_Net cash provided by operating activities _**|4,280|2,079|
|**Cash flows from investingactivities: **|||
|Dividendsandinterestfrominvestments|12|18|
|Purchaseofproperty,plantandequipment|(186)|(179)|
|Purchase ofintangible assets|(25)|(42)|
|Proceedsfromsaleofinvestments||1,344|
|Purchase ofinvestments|(6,761)|(512)|
|**_Net cash (used in)lprovided by investing activities _**|(6,960)|629|
|_Change in cash and cash equivalentsin the reporting period _|(2,680)|2,708|
|Cashandcash equivalentsatthebeginningof thereporting period|3,838|1,130|
|_Cash and cash equivalents at the end of the reporting period _|1,158|3,838|



## 

||**`2021 `**|**`2020`**|
|---|---|---|
||**`£000`**|£000|
|**_Net _**_income for thereporting period _|2,349|2,003|
|**Adjustmentsfor: **|||
|Depreciation|**440 **|479|
|Amortisation|100|99|
|Gain oninvestments|(155)|74|
|Dividendsandinterestfrominvestments|(12)|(18)|
|Lossondisposaloffixedassets|105|17|
|Decrease/(lncrease)in debtors|697|(935)|
|Increaseincreditors|47|191|
|Increasein provisions|709|169|
|**_Net cash provided by operating activities_**|**4,280**|2,079|
|Analysisofcashandcash equivalents|||
|Cash atbankandinhand|908|140|
|Noticedeposits(lessthan3months)|250|3,698|
|**Total cash andcash equivalents **|1,158|3,838|





## 

## 

## 

## 



## 

## 

## 

## 

## 

## 

## 




## 

## 

## 

## 

## 

## 

## 

## 

## 



## 

## 

## 

## 

## 



## 

## 

## 

## 

## 

## 

## 

## 



## 

## 

## 

## 

## 

## 

## 

## 

## 



## 

## 

## 

## 

## 

## 



## 

## 

||`2021 `|2020|
|---|---|---|
||`£000 `|£000|
|**Turnover **|95|214|
|Costofsales|(23)|(91)|
|**Gross profit**|72|123|
|Administrative expenses|(16)|(16)|
|Profitonordinaryactivitiesbeforetaxation|56|107|
|Taxation|||
|Totalcomprehensiveincomeforthefinancialperiod|56|107|





## 

||**`2021 `**|2020|
|---|---|---|
||£000|£000|
|Tatalassets|72|122|
|Totalliabilities|(16)|(15)|
|Netfunds|56|107|



## 

||Direct|Supportand|**`2021 `**|2020|
|---|---|---|---|---|
||costs|Governancecosts|**Total **|Total|
||£000|£000|**`£000 `**|£000|
|**Raising funds **|||||
|Fundraising|1,109|399|1,508|1,449|
|Eventcosts|78|28|106|99|
|**Charitable activities**|||||
|Residentialcareservices|5,498|1,825|7,323|7,263|
|Communitycareservices|1,302|468|1,770|2,418|
||7,987|2,720|10,707|11,229|
||||**`2021 `**|2020|
||||**`£000`**|£000|
|**Consisting of **|||||
|Staffcosts(includingtrainingandtraveletc.)|||8,516|8,942|
|Generaloverheads|||1,267|1,338|
|Depreciationandamortisation|||428|427|
|Directcareservicecosts|||410|401|
|Directfundraisingcosts|||86|121|
||||10,707|11,229|





## 

||**`2021 `**|2020|
|---|---|---|
||**`£000`**|£000|
|**Supportcostscomprise **|||
|Communications|288|253|
|Headofficeandproperty|1,401|1,070|
|HRandprojectsupport|497|565|
|Finance andmanagement|534|584|
||2,720|2,472|
||**`2021 `**|2020|
||**`£000 `**|£000|
|**Governance costs(included in supportcostsabove) comprise: **|||
|Headofficeandproperty|418|260|
|Finance andmanagement|37|44|
|Auditfees|22|22|
||477|326|
|upportcostsareallocatedtoeach activityinproportiontotheexpenditureincurred directlyin|||
|ndertakingthatactivity.|||
|inanceand managementincludesinterestcostsof£Nil_(2020: £Nil). _|||
|**.Interest **|||
|**`2021 `**||2020|
|**`£000 `**||£000|
|Bankinterestreceived||9|



## 

## 



## 

|ththenumberofpersonsemployed:|||
|---|---|---|
||**Group **||
||**Average number of **FTE||
||**`2021 `**|2020|
|Staff(excludesbank/agencystaff)|291|300|
||**Group **||
||**Average number of **FTE||
||**`2021 `**|2020|
|Staff(includesbank/agency staff)|389|447|
||**`2021 `**|2020|
|Theaggregateofthese personswereasfollows:|**`£000`**|£000|
|Wagesandsalaries|8,742|9,278|
|Socialsecurity costs|769|792|
|Pensioncosts|714|717|
||10,225|10,787|



||**`2021 `**|**`2021 `**|**`2020 `**|**`2020`**|
|---|---|---|---|---|
|**Pension costs **|**Unrestricted **|**Restricted **|**Unrestricted **|**Restricted **|
||**`£000`**|**`£000`**|**`£000 `**|**`£000 `**|
|Care|446||464||
|Retail|115||121||
|Administration|153||132||
|Total|714||717||





## 

## 

||||**Group**|
|---|---|---|---|
|||**Number of employees**||
|||**2021 **|<br>2020|
|£60.001|-£70,000|||
|£70,001|-£80,000|2|<br>2|
|£80,001|-£90,000||2|
|£90,001|-£100,000|||






## 

||||**Group **|
|---|---|---|---|
|||**Number of employees**||
|||**`2021 `**|<br>2020|
|£60,001|-£70.,000|`2`|<br>3|



## 

||**Group**||
|---|---|---|
|**`2021 `**||2020|
|**`£000 `**||£000|
|440||479|
|100||99|
|1,282||1,166|
|**`44 `**||41|
|(17)||(17)|
|`22 `||22|
|2||2|
|2||2|








## 

|**oup andCharity **||||||
|---|---|---|---|---|---|
||**Freehold **|**Short**||**Fixtures,**||
||**landand **|**leasehold **|**Motor **|**fittings and**||
||**buildings **|**property**|**vehicles**|**equipment **|**Total **|
||**£000**|**£000**|**£000**|**£000 **|**£000 **|
|**Cost **||||||
|**At **beginningoffinancialperiod|11,641|773|145|926|13,485|
|Additions|3|47||136|186|
|Disposals||(184)|**(48) **||(232)|
|Atend offinancialperiod|11,644|636|97|1,062|13,439|
|**Depreciation **||||||
|Atbeginningoffinancialperiod|3,189|463|110|535|4,297|
|Chargeforthefinancialperiod|184|97|15|144|440|
|Disposals||(84)|(43)||(127)|
|Atendoffinancialperiod|3,373|476|82|679|4,610|
|**Net book value **||||||
|**At 3 April 2021 **|8,271|160|15|383|8,829|
|At29March2020|8,452|310|35|391|9,188|



|||Group|||**Charity**||
|---|---|---|---|---|---|---|
||**2021 **||2020|**2021 **||2020|
||**£000 **||£000|**£000**||£000|
|CareServices|8,654||8,842|8,654||8,842|
|Other,includingshops,warehouseand|||||||
|administration|175||346|175||346|
|**Net book value **|8,829||9,188|8,829||9,188|





## 

## 

||**Application **|
|---|---|
||**Software **|
||**Enhancements **|
||£000|
|**_Cost _**||
|At beginningoffinancialperiod|425|
|Additions|25|
|At endoffinancialperiod|450|
|**_Amortisation _**||
|Atbeginning offinancialperiod|208|
|Chargeforthefinancialperiod|100|
|Atendoffinancialperiod|308|
|**_Net book value _**||
|**At 3 April 2021 **|142|
||----|
|At29March2020|217|





## 

|**Equities- Listed **||||£000|
|---|---|---|---|---|
|**Group and charity**|||||
|Fairvalue28March 2020||||409|
|Additionsatcost||||6,761|
|Disposalproceeds|||||
|Netrevaluation gain||||155|
|Fairvalue3April2021||||7,325|
||**Fair value **|**Cost **|FairValue|Cost|
||**`2021 `**|**`2021 `**|2020|2020|
||**`£000`**|**`£000 `**|£000|£000|
|UKequities|7,325|7,261|409|500|
|**Net book value **|7,325|7,261|409|500|



## 

|||**Group **|||**Charity**||
|---|---|---|---|---|---|---|
||**`2021 `**||2020|**`2021 `**||2020|
||**`£000 `**||£000|**`£000 `**||£000|
|Investmentinjointventures|185||143||||
||185||143||||





## 

## 

|**Subsidiaryundertakings **|**Ordinaryshares **|**Nature of trade **|
|---|---|---|
|AcornsChildren'sHospiceTradingLimited(2642603)|<br>2|Retailandmerchandiseoperations|
|**_Investment in joint ventures_**|||
|Thegrouphasinvestmentsinthefollowingjoint|ventures:||
|**Joint ventures **||**Proportion of **|
|||**issued **|
|||**ordinary**|
|||**sharesheld **|
|||%%|
|TLCLotteriesLimited'||33.3|
|WorcesterHospiceLotteryLimited'||33.3|
|||**Proportion of **|
|||**voting rights **|
|||**held **|
|||%|
|Childlife(companylimitedbyguarantee)||25.0|
|•Heldindirectly|||





## 

## 

|||||**Share of net **|
|---|---|---|---|---|
|||||**assets **|
|||||**`£000 `**|
|Atbeginningoffinancialperiod||||143|
|Profits:|||||
|TLCLotteriesLimited|||111||
|WorcesterHospiceLottery|||100||
|Childlife|||86||
|||||297|
|Amountswithdrawn asgiftaid:|||||
|TLCLotteriesLimited|||(102)||
|WorcesterHospiceLottery|||(91)||
|Childlife|||(62)||
|||||(255)|
|Atend offinancialperiod||||185|
||**TLC Lotteries **|<br>**Worcester **|**Childlife **|**Total **|
||**Limited **|**Hospice Lottery**|||
|||**Limited **|||
||**`£000 `**|**`£000`**|**`£000`**|**`£000`**|
|Represented by:|||||
|Share ofgrossassets|94|50|193|337|
|Share ofgrossliabilities|(53)|<br>(32)|(67)|(152)|
||41|18|126|185|





## 

|**4. Inventories **|||||||
|---|---|---|---|---|---|---|
|||Group|||Charity||
||`2021 `||2020|`2021 `||2020|
||`£000 `||£000|`£000 `||£000|
|Boughtin goodforresale|24||8||||
||24||8||||
|**5. Debtors **|||||||
|||Group|||**Charity**||
||**`2021 `**||2020|**`2021 `**||2020|
||**`£000`**||£000|**`£000 `**||£000|
|Amountsowed byjointventures(see|||||||
|note24)||||106||102|
|Incometax recoverable|237||**`484 `**|237||**`484`**|
|Otherdebtors|371||797|370||795|
|Prepaymentsandaccruedincome|1,801||1,830|1,801||1,830|
||2,409||3,111|2,514||3,211|
|**6. Basic Financial Instruments **|||||||
|||**Group**|||**Charity**||
||**`2021 `**||2020|**`2021 `**||2020|
||**`£000 `**||£000|**`£000 `**||£000|
|Financialassetsmeasuredatamortised|||||||
|cost|371||797|476||897|
|Financialassetsmeasuredatfairvalue|7,325||409|7,325||**`409`**|
||7,696||1,206|7,801||1,306|
|inancialliabilitiesatamortisedcost:|||||||
|||Group|||Charity||
||**`2021 `**||2020|**`2021 `**||2020|
||`£000 `||£000|`£000 `||£000|
|Creditors|651||419|660||431|
||651||419|660||431|



## 

## 



## 

|||**Group **|||**Charity**|
|---|---|---|---|---|---|
||**`2021 `**||2020|**`2021 `**|2020|
||**`£000`**||£000|**`£000 `**|<br>£000|
|Amountsowed tosubsidiary||||||
|undertaking(seenote24)||||25|<br>27|
|Tradecreditors|303||23|303|<br>23|
|Incometaxandsocialsecurity|208||208|208|<br>208|
|Othercreditorsandaccruals|211||305|195|<br>290|
|Pensioncontributions|137||91|137|<br>91|
|Deferredincome|454||636|454|<br>636|
||1,313||1,263|1,322|<br>1,275|
||||||**Group and **|
||||||**Charity**|
||||||**`£000`**|
|Deferredincome||||||
|Balance at29March 2020|||||636|
|Amountreleasedtoincome|||||(636)|
|Amountdeferredin thefinancialperiod|||||454|
|Balance at3April2021|||||454|





## 

|**8. Provision for liabilities **|||||||
|---|---|---|---|---|---|---|
|||Group|||**Charity **||
||**`2021 `**||2020|**`2021 `**||2020|
||**`£000`**||£000|**`£000 `**||£000|
|Dilapidationsand onerouscontracts|1,008||299|1,008||299|
||1,008||299|1,008||299|



||**`2021 `**|2020|
|---|---|---|
||**`£000 `**|£000|
|Atbeginningoffinancialperiod|299|130|
|Additionsinthecurrentfinancialperiod|709|169|
|Atendoffinancialperiod|1,008|299|





## 

|||||Gains/||
|---|---|---|---|---|---|
|||||(losses)||
||**At 29 **||Revenue|and|**At 3 **|
||**March 2020 **|Income|expenditure|transfers|**April2021 **|
||**£000 **|£000|£000|£000|**£000**|
|Unrestrictedincome|15,204|12,298|(10,158)|155|17.,499|
|Restrictedincomefunds:||||||
|AcornsWorcester|32|581|(602)||11|
|WorcesterChildren'sHospiceGrant||464|(464)|||
|WorcesterNHSECovid-19Support||893|(893)|||
|AcornsWalsall||39|(39)|||
|WalsallChildren'sHospiceGrant||464|(464)|||
|WalsallNHSCovid-19Support||893|(893)|||
|AcornsSellyOak||612|(612)|||
|SellyOakChildren'sHospiceGrant||465|(465)|||
|SellyOakNHSCovid-19Support||894|(894)|||
|Otherprojects|34|22|(19)||37|
|Total|66|5,327|(5.345)||48|
|Restrictedcapitalfunds:||||||
|AcornsWalsall||36|||36|
|AcornsWorcester|96||||96|
|AcornsSellyOak|61|22|||83|
|AcornsShops|5||||5|
||162|58|||220|
|Total|15,432|17,683|(15,503)|155|17,767|






## 

|||||Gains/||
|---|---|---|---|---|---|
|||||(losses)||
||**At 31 **||Revenue|and|**At28 **|
||**March 2019 **|Income|expenditure|transfers|**March 2020 **|
||**£000 **|£000|£000|£000|**£000 **|
|Unrestrictedincome|11,159|15,018|(13,066)|2,093|15,204|
|Restrictedincomefunds:||||||
|AcornsWorcester||783|(751)||32|
|WorcesterChildren'sHospiceGrant||411|(411)|||
|AcornsWalsall||126|(126)|||
|WalsallChildren'sHospiceGrant||411|(411)|||
|AcornsSelly Oak||421|(421)|||
|SellyOakChildren'sHospiceGrant||411|(411)|||
|Otherprojects|34|12|(12)||34|
|Total|34|2,575|(2,543)||66|
|Restrictedcapitalfunds:||||||
|AcornsWorcester|2,154|101||(2.159)|96|
|AcornsSellyOak|64|5||(8)|61|
|AcornsShops|5||||5|
||2,223|106||(2,167)|162|
|Total|13,416|17.699|(15.609)|(74)|15,432|



## 



## 

## 

## 

## 




## 

||**Unrestricted **|**Restricted **|**Restricted **|**2021 **|2020|
|---|---|---|---|---|---|
|**At 3 April 2021 **|**funds **<br>**£000**|**income **<br>**funds **|**capital funds **<br>**£000**|**Total **<br>**£000 **|Total<br>£000|
|||**£000 **||||
|Tangiblefixedassets|8,608||221|8,829|9,188|
|Intangiblefixedassets|142|||142|217|
|Fixed assetinvestments|7,510|||7,510|552|
|Netcurrentassets|2,247|47||2,294|5,774|
|Provisions|(1,008)|||(1,008)|(299)|
|**Total net assets **|17,499|47|221|17,767|15,432|
||**Unrestricted **|**Restricted **|**Restricted **|**2020**|2019|
|**At 28 March 2020 **|**funds **<br>**£000**|**income **<br>**funds **|**capital funds **<br>**£000**|**Total **<br>**£000**|Total<br>£000|
|||**£000 **||||
|Tangiblefixedassets|9,026||162|9,188|9,505|
|Intangiblefixed assets|217|||217|274|
|Fixedassetinvestments|552|||552|1,407|
|Netcurrentassets|5,708|66||5,774|2,360|
|Provisions|(299)|||(299)|(130)|
|**Total net assets **|15,204|66|162|15,432|13,416|
|**21. Analysis of charitynet assets **||||||
||**Unrestricted **|**Restricted **|**Restricted **|**2021 **|2020|
|**At 3 April 2021 **|**funds **<br>**£000**|**income **<br>**funds **|**capital funds **<br>**£000**|**Total **<br>**£000**|Total<br>£000|
|||**£000 **||||
|Tangiblefixedassets|8,608||221|8,829|9,188|
|Intangiblefixedassets|142|||142|217|
|Fixed assetinvestments|7,325|||7,325|409|
|Netcurrentassets|2,303|47||2,350|5,774|
|Provisions|(1,008)|||(1,008)|(299)|
|Totalnet**assets **|17,370|47|221|17,638|15,289|





## 

||**Unrestricted **|**Restricted **|**Restricted **|**Restricted **|**2020**|2019|
|---|---|---|---|---|---|---|
|**At 28 March 2020**|**funds **<br>**£000 **|**income **<br>**funds **|**capital funds **<br>**£000**||**Total **<br>**£000**|Total<br>£000|
|||**£000 **|||||
|Tangiblefixed assets|9,026|||162|9,188|9,505|
|Intangiblefixedassets|217||||217|274|
|Fixed assetinvestments|409||||409|1,315|
|Netcurrentassets|5,708|66|||5,774|2,322|
|Provisions|(299)||||(299)|(130)|
|**Total net assets **|15,061|66||162|15,289|13,286|



## 

|||**2021 **||2020|
|---|---|---|---|---|
||Land and|Plantand|Landand|Plantand|
||buildings|machinery|buildings|machinery|
|**Group and Charity**|£000|£000|£000|£000|
|Amountspayable:|||||
|Notlaterthanoneyear|820|28|995|26|
|Laterthan oneyearandnotlaterthanfiveyears|1,463|59|2,025|8|
|Laterthanfiveyears|7|2|119|3|
||2,290|89|3,139|37|



## 



## 

## 

## 




## 

|ransactionsin thefinancialperiod:||||
|---|---|---|---|
|||**Charity**||
||**2021 **||2020|
||**£000 **||£000|
|TLCLotteriesLimited||||
|BalanceBroughtforward|62||59|
|Shareofprofits|110||122|
|Administration expensesrecharge|14||14|
|Giftaidreceived|(111)||(119)|
|Repaymentofadministration expenses|(14)||(14)|
||61||62|
|WorcesterHospicesLottery||||
|BalanceBroughtforward|3||(5)|
|Share ofprofits|100||108|
|Giftaidreceived|(90)||(100)|
||13||3|
|Childlife||||
|Balancebroughtforward|37||(2)|
|Share ofprofits|87||102|
|Giftaidreceived|(92)||(63)|
||32||37|
|||**Charity**||
||**2021 **||2020|
||**£000**||£000|
|Totals||||
|Balancebroughtforward|102||52|
|Shareofprofits|297||332|
|Administrationexpensesrecharge|14||14|
|Giftaidreceived|(293)||(282)|
|Repaymentofadministrationexpenses|(14)||(14)|
|Amountsowingfromjointventures|106||102|






## 

||**`2021 `**|2020|
|---|---|---|
||**`£000`**|£000|
|Amountowedtosubsidiaryundertaking|(25)|(27)|
|Giftaid duefromsubsidiaryundertaking|||
|Transactionsduringthefinancialperiod|||
|Giftaidcommissiontosubsidiary|(11)|(30)|
|Giftaiddistributions receivedfromsubsidiary|107|94|



||**`2021 `**|2020|
|---|---|---|
||**`£000 `**|£000|
|AmountsinvoicedtoTLCLotteriesLimitedinrespectofrentofofficespaceand|||
|relatedcharges|14,400|14,112|
|BalanceduefromTLCLotteriesLimitedatendoffinancialperiod|||



##