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2021-03-31-accounts

January 2015). January 2015).
1.Reference and Administrative Details
Charity Name: Citizens Advice Swansea Neath Port Talbot
Limited
Charity Registration: 518825
Company
Registration:
1702827
Financial Conduct Authority: 617762
Registered
Office:
Second Floor, City Gates, Wind Street,
Swansea, SA1 1EE
Chief Executive Officer: Caroline Newman (from February 2021)
to and including the date the report was approved
were:
Director/Trustee Role Elected By Date Date
First
Resigned
Elected
Chris Mann Chair AGM 10/13
Dylan Williams Vice Chair/Treasurer AGM 03/19
Sandra Beveridge Trustee AGM 09/19
Nita Sparkes Trustee EGM 09/19
Nicola Matthews Trustee EGM 03/21
Geoff Lee Trustee EGM 03/21
Alex Trustee EGM 03/21
Latham-Gambi
Richard
Bayliss
Trustee Trustee 04/21
Board
Sonya Dougherty Co-opt Trustee
Board
04/21
David Jones Co-opt Trustee 04/21
Board
Guy Wendon Co-opt Trustee
Board
04/21
Bethan Hopkins Trustee AGM 11/20
Edward
Roberts
Vice Chair AGM 01/21
Greg Thomas Treasurer AGM OS/20
Andrea
Williams
Trustee Trustee 07/20
Board

ncorporating
I
ncome and Ex penditure A ccount
Noae
2021 2021 2021 2020
Unrestricted Restricted Total Total
funds funds funds funds
8 8 8
Income and endowments from:
Donations
end legsdes
Grants - Charitable
activities
(2)
fs)
81,826 1,170,288 1,262,114 326
1,102,908
Other trading
activities
investments
(4)
(s)
295 295 330
1,292
Other 1 418 1418 1 362
Total Income 83,539 1,170,288 1,253,827 1,106,218
Expenditure
on:
Charitable
sctiv)Uss
8! 1 4 7 976478
Total expenditure 59,661 1,018,246 1,077,907 976,478
Net Income / (expenditure) 23,878 152,042 176,920 129,740
Net movement
in funds
Fund balances brought forward 370614 139475 510089
Fund balances carried forward is) 394,492 291,517 510,089

as at 31 March 2021 as at 31 March 2021 2021 2021 2021 2020
Unrestricted
2
Reslncted
f
To(el
8
Total
0
Current assets
Debtors and prepayments
Cash at bank and
in hand
ital
il0
23,257
425900
227,707
116460
250,964
542 360
20,982
540661
Total current assets 449,157 344,167 793,324 561,643
Current liabilities:
amounts
falling due
within one year
Creditors and accruals (tsl 54665 52650 107315 51 554
Total current liabilities 54,665 52,650 107,315 51,554
Net current assets I (liabilities) 394,492 291,517 686,009 510,089
Total assets less current liabllldes 394,492 291,517 686,009 510,089
Net assets 394,492 291,517 686,009 510,089
Funds
General
Unrestricted
Designated
funds
Restricted
funds
funds 354,492
40,000
291 517 354,492
40,000
291517
260,614
110,000
139475
Total funds 394,492 291,517 686,009 510,089

tatement ofCash flows fo r year e nd ed 31"March 2021
2021 2020
8 8
Cash flows from operating
activities:
Net cash provided
by (used in) operating
activities ~1404
~1404
~138736
138736
Cash flows from Investing
activities:
Dividends
snd interest
295 1,292
Purchase
of tangible fixed assets
Net cash provided
by (used in) Investing
activities 295 ~1292
Cash flows from financing
activities:
Repayments
on borrowing
Cash inflows from new borrowing
Net cash provided
by (used In) financing
activities
Change
in cash and cash equivalents
in the
Cash and cash equivalents
at the beginning
Cash and cash equivalents
st the end of
reporting
period
ofthe reporting
period
the reporting
period
1,699
~540 661
~542 360
140,028
400,633
~540 661
Reconciliation
ofnet movement
In funds
to net cash flow from 2021f 2020
Net movement
in funds for the reporting
period (ss per 175,920 129,740
Adjustments
for;
Depreciation
charges
Interest received
(Increase)
/ decrease
in debtors
Increase
/ (decrease) in creditors
Net cash provided
by (used in) operating
activities (295)
(229,982)
~55 761
~1404
(1,292)
(3,368)—
~13656
~138736
Analysis ofcash and cash equivalents 2021f 2020
6
Cash at bank and in hand 542,360 540,661
Notice deposits (less than 30 days)
Total cash and cash equivalents
~542 360 ~540 661

2 Donations
and legacies
2021
Unrestricted
2021
Restflcted
2021
Total
2020
Total
funds funds funds funds
E E E
General
donations
326
326
3 Grants for charitable
activities
2021 2021 2021 2020
Unrestricted Restricted Total Total
funds funds funds funds
E E
City & County ofSwansea
-core funding
-Third Sector Broker
-Refugee Resettlement
Neath Port Talbot Borough Council
-core 80,560 142,935
24,516
13,971
142,935
24,516
13,971
80,560
142,934
42,027
3,416
80,000
Welsh Government
-Advicslink
- Debt &other specialist
-Advicelink
—Community
Focus
-Advicelink -Test and Leam
- Advicelink - Pension Credit
-Better Advice, Better Lives
- Communities
Focus
- Frontline Advice
-Money Advice Service
- Money Advice Service redundancy
advice
reserve
304,438
385,998
59,591
304,438
385,998
59,591
29,660
71,167
94,173
113,743
90,000
92,958
136,944
17,898
Swansea
Council for Voluntary
Service
- Integrated
Care Fund
Swansea
Bey Health Board -health outreach
Citizens Advice - Help to Claim
Community
Foundation
- Covid
fund
BEIS- remote working
fund
Big Lottery -Making Sense of Money
Miscellaneous
small grants
1 266
81826
46,160
27,395
103,854
15,400
8,870
7,500
1 170,288
46,160
27,395
103,854
15,400
8,870
7,500
1 266
1,252, 114
37,388
27,395
143,615
2,500
6750
1,102,908
4 Other trading activities 2021
Unrestricted
2021
Restricted
2021
Total
2020
Total
funds funds funds funds
E F E
Room hire 330
5 Investmsnts 2021 2021 2021 2020
UnresVtcted Restricted Total Total
funds funds funds funds
E 9 E E
Interest receivable 295 295 1 292
295 295 1,292
6 Staffcosts and nunlbers 2021f 2020
Gross salaries
Social security costs
Employment
agowance
Pensions
786,X4
80,802
(4,000)
43 178
675,011
63,783
(3,000)
39267
885384 785,081
The average
number ofemployees
during the year was 37(2020:34).
The average
number ofempkryees
during the year snalysed by function was:
2021 2020
6 f
Advisers 27 23
Managers 4 6
Support
and administration
6 6
37 34
There were no employees with emoluments above 680,000,
Defined contribution
pension scheme
2021 2020
Costs ofthe scheme to the
Amount
of any contributions
charily for the
outstanding
year
at the
year end x
43,178
6,351
38,267
6,348
The charily conbibutes
up loStt of pensionable
earnings
to aU employees,
There ls no final salary scheme.
as part ofan auto.enrolmsnt scheme to People's Pension which Is open

9 Charity Funds Balance
b/f
at 1.4.20
Incoming Outgoing Trsrlsfers Balance crf
al 31.3.21
E E
Swansea - general advice snd 6,768 187,450 129,936 44,281
Third Sector Broker
Swansea
- Refugee resettlement
13,971 «,Tee
Welsh Govemmenb
-Advlcegnk-
Debt 8 other speclsesl
- Advicegnk
-Commungy
Focus
-Advmegnk
-Test and Leam
-Advmeenk
- Pension Grade
- Better Advice, Better Lives
- Commurehes
Focus
- Fromene Advice
- Money Advice Service
- Money Advice Sewlce redundancy
advice
reserve
16,370
24,003
26,858
4,244
e,eee
9,768
17,898
304,439
385,998
69,591
29,eeo
290,931
369,833
26,885
8,742
29,877
40,167
30,706
20,919
26,858
4,244
9,568
9,768
17,898
Swansea Councg for Voluntary Service
- Integrated
Cere Fund
Swansea Bsy Heskh Board -health outreach
Citizens Advice - Help to Claim
Community
Foundation
-Covld
fund
BEIS- remote working
fund
Big Lottery - Making Sense of Money
People's Postcode Lottery
Torsi Resafcfed Funds
4,118
3,079
14,613
1,667
1643
139,476
46,160
27,396
103,854
15,400
8,870
7,600
1,170,288
47,508
fe,ees
97,838
4,131
6,437
6,276
1,018,246
2,770
13,610
20,829
11,289
3,433
2,781
1 643
291,617
Irmusbirved
funda
370,614 83,639 59,661 394,492
Total funds 610,089 1,253,827 1,077,907 686,009
Charity Funds -comparative
movement
Bmance brr
at 1.4,19
Incontbrg Dutgolrlg Transfers Balance crf
at 31.3.20
E E
Swansea
- general advice snd
188,377 181,611 6,766
Third Sector Broker
Welsh Govemmenb
-Advlcegnk
-Debt Iu other specisNst
-Advlceenk - Communky
Foous
- BeNer Advice, Better Uves
-Communities
Focus
——
—-Fronelne Advice
adtdce 8,75D 71,167
94,173
113,743
80,000
92.958
64,797
70,170
ee,e35
86,766
XXKIO
16,370
24,003
26,868
4,244
9,668
-Money Advice Smvlce
-Money Advice Smvlce redundancy
reserve 138,e44
17,898
127,188 9,769
17.898
6wensea Councg for Voluntary Service
- Integrated
Care Fund
Swansea Bay Health Board- beech outreach
Citizens Advice - Help lo Claim
Big LoNery - Making Sense of Money
People's Postcode Loeery
Total Resfrfcyed Funds
I 643
10,393
37,388
27,395
143,616
2,500
1,018,158
33,270
24,316
129,0D2
943
887,076
4,118
3,079
14,613
1,667
1 643
139,476
trnresfrfcfed
funds
389,956 90,080 89,402 370,614
Total funds 380,349 1,106218 976,478 610,089
9 Restricted funds (contlnuedf 9 Restricted funds (contlnuedf
Fund name Purpose ofrestriction
Swansea - general advice provided
by the City snd County cfSwansea
lo support
focal Citizens Advice
deiivwy
within the county,
Swansea - Third Sector Broker to act es e referral agent lo local voluntary
groups
to reduce sodel isolation.
Swansea - Refugee resettlement degvery ofwelfare benelils
support and debt advice as part ofthe refugee
resettlement
progmmme.
Welsh Government
-Advicegnk -Debt 9other spedalist edvke to ensure people have access lo specialist advice snd support
In relation
lo
services providing
benefits,
debt, housing,
employment
end dlsorsnlnallon
rights advice
-Advlcefillk -Comnwnky Focus for Ihe degvery of social welfare Informagon
snd advice up to end induding
gensrefist advice
- Adviceilnk -Test end Leam welfare benefits take-up campaign
to reise awareness
around
income
mmdmisstion
and aooess to Information
end pracgcai support
—Advlcegnk -Pension Credit supporting
a Pension Credit uptake campaign
with overarching
reach across
Local Authority
and Third sector swvlces.
- Better Advice, Better Lives cm!sed Decwnber 2019 —to provide advice In health centres on benefks take up.
-Communities
Focus
cursed December 2018-to fund advice work dsfivered
in former Communities
First ctustem.
-Frontgne
Advice
ceased December 2019-to fund spedalfst
welfare benefits edge.
-Money Advice Ssrvke ceased December 2019-to fund debt advke services
- Money Advice Service redundancy reserve redundancy
llabfifiy reserve fofiowing cessation ofprevious
money advice
service
Swansea Council for Voluntary Service
- Integrated
Cars Fund
to work in four GP oluslsr areas with a foous on awareness,
early Intervention,
prevention
and wefibelng,
Swansea Bsy Health Board - health outreach provided
by Swansea Bay University
Health Board lo deliver advice
services
In local health centres.
Clfizens Advice - I-kdp to Claim lo provide support
for Universal
Credit delmants
up lo their first payments
under that benefk.
Community
Foundation
-Covld
fund to assist In making ths chsdty's premises
ready end safe for customers
and
staff to return,
when appropriate
to do so.
BEIS- remote working
fund
to enable Ihe purchase of new equipment
end associated costs to fecNltete
home
working.
Big Lottery-
Makfng Sense of Money
to help chgdren,
young
people end adults to understand
end manage their
tlnences
better.
People's Postcode Lcltery to provide
additional
IT equfpment
and part funding of staff houm to suppon
people affected by the roll-out of Universal
Credit.

10 Debtors and prepayments Debtors and prepayments Debtors and prepayments 2021 2020
E
Debtors (including accrued income) 227,707
Prepayments 3257 20182
250,964 20,982
11 Cash at bank and In hand 2021 2020
E E
CAF bank ctsrent account 142,859 156,455
CAF bank deposit account 235,626 220,525
COIF Charltiss deposit fund 163,671 163,477
PeNy cash 204 204
542,360 540,661
12 Creditors
and
accruals 2021 2020
Social security and other taxes 16,999 12,711
Creditors 6,351 5,348
Accrusls and deferred
income
83,965 33,495
107,315 51,554
in relation to Insuranc e,
I
Tsupport
an
d in formation
services.
14 Operating
leases
Expected future
minimum
lease payments over the remaining life 2021 2020
ofthe lease, analysed into the period in which the commitment
expires:
Land end Property
f
Within one year 39,000 39,000
In the second to fifth years indusive 42,633 3,633
Over five years from the balance sheet date
81,633 42,633
ONce Equipment
Within one year 1,440 1,603
In the second to fifth years induslve 1,440
Over five years from the balance sheet date
2,880

2021 2020 2021 2020 2021 2020
Unrestricted Unrestricted Restdcted Restricted Total Total
funds funds funds funds funds funds
E E E E
Income
DoneUons
and legades
326 326
Grants - Charitable
activities
81,826 86,750 1,170,288 1,016,158 1,252,114 1,102,908
Other trading
adivities
330
Investments
Other
295
~1418
1,292
~1362
295
~1418
1,292
1 362
Total Income 83,539 90,060 1,170,288 1,016,158 1,253,827 1,106,218
Expenditure
Salaries,
Nl &Pension
41,132 72,996 824,152 692,065 865,284 765,061
Other staff costs 5,449 353 36,708 6,309 42,157 5,662
Recruilmsnt 2,957 214 5,803 1,424 8,760 1,638
Travel, training
and refreshmsnts
1,353 1,130 4,970 30,648 6,323 31,778
Computer expenses 214 557 13,284 26,788 13,498 27,345
Insurance 817 877 10,603 6,384 11,420 7,261
Office equipment
expense
Postage,
printing
and stationery
Publicity and promotion
88
451
357
1,125
4
2,126
6,229
7,753
8,373
141
2,212
6,680
8,110
9,498
145
Subscrlptions
snd reference
322 1,139 14,808 10,699 15,130 11,838
materials
Telephone
& Communications
Finance management
1,355
354
953
502
20,594
4,345
15,318
3,654
21,949
4,899
16,271
4,156
Jntsvpcstattvg
rsrd translation
46 460 506
semissa
Cleaning,
repairs
&maintenance
277 765 4,402 7,559 4,679 8,324
Heat &light 431 933 6,089 6,766 6,520 7,689
Rent, service charges end water 3,443 6,348 48,605 54,732 52,048 61,080
Room hire 228 228
Bank charges 31 5 38 55 69 60
Accountancy
and audit fees
310 533 4,550 4,415 4,860 4,948
Legal snd HR consultancy fees 633 453 9,270 3,755 9,903 4,208
Trustee expenses 146 - 1,207 - 1,353
Other costs 12 982 41 982 53
Total expenditure 59,661 89,402 1,018,246 887,076 1,077,907 976,478
Net income I(expenditure)
Net movemsnt
in funds
23,878
~23 878
658
658
152,042
~152042
129,082
~129082
175,920
~176 920
129,740
~129 740
Fund balances brought forward 370614 369956 139475 10393 510089 380349
Fund balances carried forward 394,492 370,614 291,517 139,475 686,009 510,089
DWP - Department ofWork and Pensions
Personal Independence
Payment.
SOFA - Statement of Financial Activities.
SORP - Statement ofRecommended
Practice.
WG- Welsh Government.