OpenCharities

This text was generated using OCR and may contain errors. Check the original PDF to see the document submitted to the regulator. This document is also available as Markdown.

← Asian Family Counselling Service

2025-03-31-accounts

ASIAN FAMILY COUNSELLING SERVICE F1 UNIT 4, TRIANGLE CENTRE, 399 UXBRIDGE ROAD, SOUTHALL, LONDON UB1 3EJ

Annual Report 2024-25

A Word from Our Chair

Welcome to the Asian Family Counselling Service (AFCS) Annual Review for 2024–25. AFCS is a specialist counselling service dedicated to supporting members of Britain’s Asian communities. Our focus is on working with couples and families experiencing relationship difficulties, as well as individuals managing mild to moderate mental health concerns.

Founded in 1985 as an independent counselling service, AFCS was the first organisation in Britain established specifically to meet the needs of Asian families. Over the past 39 years, we have expanded our remit to reflect the evolving challenges faced by Asian communities, while remaining steadfast in our commitment to providing a vital, high-quality, and confidential service.

What makes AFCS unique is our ability to serve across generations. Our counsellors and volunteers speak a range of Asian languages, ensuring that clients—whether fluent in English or not—can access support. This linguistic and cultural understanding allows us to bridge the gap between traditional Asian parents and their children, offering counselling that is both accessible and culturally sensitive.

This year, AFCS successfully completed the Harborne Parish Land Charity project, delivering counselling and support to the Asian community in its parish area. The Maitri Project at the Sangam Centre in North London has also built on its success from the last year, with referrals beginning to come in. We are grateful to both these organisations for their continued support.

Finding other sources of funding to support AFCS has been difficult, especially due to lack of support from Central government, and we are redoubling our efforts to raise funds to meet the needs of our communities.

I would like to take this opportunity to express my heartfelt gratitude to our dedicated staff and volunteers in both our London and Birmingham offices. Despite increasingly limited resources, many of our staff members have continued to show exceptional commitment to their work. Their hard work and commitment ensure that AFCS continues to provide a service that is valued and trusted. I would also like to thank my fellow Management Committee members for their guidance and support throughout the year.

Fawzia Samad

Chairperson

Who We Are

For more than four decades, the Asian Family Counselling Service (AFCS) has been a trusted lifeline for South Asian families across Britain. Founded in 1986, our charity was created in response to a simple but powerful truth: many people in our communities were struggling in silence, unable to access support that truly understood their cultural values, family structures, or lived experiences.

Today, AFCS continues to meet that need by offering affordable, confidential, and culturally sensitive counselling in five South Asian languages. Our counsellors are not only BACP-accredited and professionally trained—they are people who share the cultural backgrounds of the clients they serve. Coming from Hindu, Muslim, and Sikh traditions and speaking Urdu, Hindi, Gujarati,

Punjabi, and English, they reflect the same diversity that defines Britain’s South Asian communities.

The individuals, couples, and families who come to us bring with them a wide range of concerns—relationship breakdown, trauma, intergenerational conflict, anxiety, and much more. Yet beneath these issues often lies something deeper: the fear of being misunderstood. Some clients tell us that mainstream services feel out of reach. For many, the barrier is language. Older clients may not read or write, and even those who manage well in English often find they can only express complex emotions or painful memories in their mother tongue. For others, it is the cultural context—trying to explain family duty, honour, migration experiences, or community expectations to someone who has never lived them can feel impossible.

This is where AFCS makes the difference. Our counsellors understand the subtleties of South Asian family life—the expectations, the pressures, the unspoken norms. This shared understanding builds trust from the very first session. It allows clients to speak freely, without fear of judgment or cultural misunderstanding. And it means the therapy itself can go deeper, move faster, and make a more meaningful impact.

At its heart, AFCS is about giving people a place where their stories make sense. A place where they are heard, in the language of their choice and understood in the culture that shaped them.

Our Objectives

  1. To advance awareness among people of South Asian origin resident in the UK about the benefits of marriage and relationship counselling, with the aim of developing a sense of personal responsibility and enriching family life.

  2. To safeguard and protect the good health, both mental and physical, of adults and children of South Asian origin resident in the UK and to ameliorate the hardship and distress caused by the breakdown of marriage.

  3. To educate the public as well as statutory and voluntary organisations about the particular issues faced by the South Asian population.

Issues We Deal With

While our clients come to us with conditions that are common enough in the field of mental health such as depression and anxiety, the underlying causes are usually due to culturally specific factors and situations.

Mental Health in England

Recent research highlights significant challenges regarding mental health in the UK's Asian community, driven by intersecting factors such as cultural stigma, social determinants, and systemic barriers.

Cultural Stigma and Access to Care : Mental health stigma remains a critical barrier in many Asian communities, often preventing individuals from seeking professional support. Traditional beliefs and the fear of social

judgment can discourage open discussions about mental health. Addressing stigma through culturally sensitive education and services is essential to increasing access to care.

Impact of Racism and Discrimination : Experiencing racism and microaggressions contributes to higher stress levels, anxiety, depression, and other mental health challenges in minority communities. Internalized racism, particularly among mixed-race individuals, adds complexity to mental health outcomes.

Social Determinants : Economic challenges, immigration stress, and linguistic barriers often compound mental health struggles within the Asian population. Research underscores the importance of tackling broader social determinants, such as financial instability and housing insecurity, which disproportionately affect mental health.

Youth and Identity : Younger generations often navigate dual cultural expectations, leading to identity conflicts that exacerbate mental health challenges. Young individuals also face distinct pressures in education and peer environments

Efforts to improve mental health support in our communities include government strategies emphasizing individual care, tackling stigma, and addressing systemic inequalities. The NHS and other specialised services are advocating for more inclusive and culturally competent mental health services to meet the needs of these communities. AFCS is one such organisation doing its level best to provide a culturally appropriate service to the Asian community in the UK.

Arranged Marriages

British Asians often experience pressures to conform to social customs rooted in traditions from the subcontinent. One of the most significant of these is the expectation to enter into arranged marriages, with partners selected on the basis of shared religious denomination, caste, and socio-economic background. For many young people raised in a Western cultural environment that values individual choice and independence, such expectations can be a source of considerable distress.

Girls and young women are particularly affected, as family structures often remain shaped by patriarchal norms. They may feel compelled to prioritise marriage and childbearing over higher education or career aspirations, while also assuming responsibilities for domestic work and elder care within “joint family” households. In addition, the enduring preference for male children in many South Asian families can leave women feeling guilty or inadequate if they are unable to produce male heirs.

In recent years, the search for potential suitors has increasingly shifted online, as families in the UK often lack the extended social networks that once facilitated matchmaking in the subcontinent. While this offers new opportunities, it also carries risks. The absence of traditional vetting by trusted relatives and community members can lead to greater vulnerability to misrepresentation and fraud, and in some cases contributes to the breakdown of marriages.

Generation and Culture Gap, and Racism

A significant challenge faced by young people of South Asian heritage in Britain is the generation and culture gap. Born and raised in England, many second-generation immigrants often struggle to reconcile the social and religious traditions of their parents and extended families with the values of the society in which they live. This tension can lead to accusations of “losing touch with their roots,” creating feelings of conflict and disconnection.

At the same time, these young people are vulnerable to the effects of racism and discrimination within British society—pressures that have intensified in the wake of Brexit. Race-baiting by political leaders and public figures has increasingly shaped public discourse, shifting the boundaries of what is considered acceptable behaviour. Such developments have profound consequences for minority communities.

The Royal College of Psychiatrists has recognised the disproportionate impact of racism on the life chances and mental health of people from Black, Asian, and minority ethnic backgrounds. Racism can inflict deep pain, humiliation, and exclusion, often leading to despair. The Equality and Human Rights Commission has further highlighted that individuals from these communities are more likely to experience poverty, poorer educational outcomes,

unemployment, and contact with the criminal justice system—all of which are risk factors for mental illness.

Compounding these challenges, access to care is often unequal. Patients from minority backgrounds may encounter racism within the NHS itself, resulting in disparities across psychiatric services, including crisis care, admissions, detentions, pathways into treatment, readmissions, and the use of seclusion. These inequities underscore the urgent need for systemic change to ensure fair and compassionate care for all.

Inter-faith Relationships

Inter-faith relationships and marriages remain a sensitive issue within many South Asian communities, often leading to family conflict and, in some cases, estrangement. Such rifts can be deeply painful and difficult to heal. Professional group counselling has proven to be an effective means of mediation in these situations. AFCS has supported families in reconciling with children who were previously disowned for marrying outside their faith, demonstrating that dialogue and structured support can foster understanding and repair fractured relationships.

Domestic Violence and Abuse

Domestic violence and abuse—whether physical or emotional—remain deeply taboo subjects within many South Asian families. Cultural concerns about honour, or izzat , often prevent victims from seeking external help, for fear of bringing shame upon the family. Research highlighted by The Guardian in 2015 revealed that sexual and domestic violence is significantly underreported in South Asian communities due to this “pervasive culture of shame.” Alarmingly, the study also found widespread lack of awareness that rape within marriage constitutes a criminal offence.

Women and girls face particular barriers to disclosure, especially when abuse is perpetrated by close relatives on whom they are financially dependent. Young brides brought from the subcontinent are especially vulnerable: socially isolated, often unable to speak English, and reliant on their in-laws, some have been subjected to exploitation and coercion. In certain cases, they have been treated as forced domestic labour, monitored constantly, denied

freedom of movement, and prevented from making phone calls or leaving the house unsupervised.

The stigma surrounding separation and divorce within South Asian communities compounds these challenges, trapping women in abusive relationships for extended periods. Children often bear the brunt of these dysfunctional family dynamics, suffering long-term emotional and psychological harm.

There is an urgent need for systemic action. More refuges and shelters must be established to provide safe spaces for victims of domestic violence. Increased investment in culturally sensitive counselling and outreach programmes is essential to break the silence around abuse, empower women to seek help, and protect children from harm. Policymakers, funders, and community leaders must recognise that without sustained resources and targeted interventions, many victims will remain invisible, unsupported, and at risk.

Forced Marriage and Stranded Spouses

AFCS continues to encounter cases of forced marriage, an issue we have worked to highlight for decades. Our efforts date back to 1986, when we organised a seminar in Bradford on “Runaway Asian Girls,” and to the early 2000s, when we seconded a counsellor to the Foreign and Commonwealth Office to provide specialised counselling and advice. Despite increased awareness, the problem persists.

We have seen cases where young women were taken abroad, coerced into marriage, and abandoned. Disturbingly, many of these women were subjected to rape, impregnated, and then returned to the UK to sponsor visas for their

husbands. In response, the UK government has introduced measures allowing victims of forced marriage to testify anonymously against their spouses during immigration hearings. While this represents progress, much more needs to be done.

We urge the government to extend its recognition and support to stranded spouses —South Asian women married to British nationals, often under exploitative circumstances involving dowry extraction. Many are subsequently taken back to the subcontinent, abandoned, and in some cases, forcibly separated from their children. These women currently have no legal status or rights in the UK, leaving them unable to seek justice or child custody.

AFCS has frequently gone beyond its remit to support such individuals, including finding host families in the UK to sponsor visas so they can return and pursue legal action. However, systemic change is urgently required. We have long appealed for abandoned spouses to be granted asylum-

seeker status. Without access to public funds, secure housing, or stable immigration status, they face immense barriers to securing child custody and rebuilding their lives.

Refugees and Asylum-seekers

AFCS frequently supports refugees and asylum-seekers, many of whom face unique and profound challenges. Asylum-seekers are particularly vulnerable, often enduring prolonged periods of uncertainty while their applications are under review. During this time, they are unable to seek employment and frequently experience extreme social isolation, compounded by the trauma of separation from loved ones left behind in their countries of origin.

These circumstances place asylum-seekers among our most at-risk clients, requiring sustained counselling and emotional support over extended periods. Our work with them is not only about addressing immediate psychological

needs but also about fostering resilience, hope, and a sense of belonging in the face of systemic barriers.

Our Approach

At AFCS, our work is grounded in empathy, respect, and non-judgement. We provide a safe and supportive space where clients can step back from their circumstances, reflect on their challenges, and gain a clearer understanding of how these issues affect them as individuals, couples, families, and—where relevant—as parents.

When communication has broken down within families or the pressures of daily life have caused problems to be overlooked, we create a therapeutic environment that restores structure and balance. Each person is given the opportunity to speak and be heard—whether by a partner, sibling, parent, or relative. AFCS does not prescribe specific courses of action; instead, it empowers clients to make their own choices and support them in whatever path they decide to take. Its approach is flexible, adapting to the needs of each case—for example, moving from individual counselling to couple or family sessions when appropriate.

Every client begins with an initial assessment, allowing AFCS to determine whether its service is the most suitable for their needs. Where necessary, it signposts individuals to other organisations better placed to provide specialist support. It takes a holistic view of well-being, recognising that mental health is intricately linked to wider life circumstances. Alongside counselling, it provides information and guidance on issues that impact peace of mind and stability, including:

Through this integrated approach, AFCS seeks not only to address immediate emotional needs but also to strengthen the foundations of long-term resilience and well-being.

2024-25: The Year in Review

AFCS has seen a surge of demand which has meant longer waiting times for new clients. This causes frustration among the new clients and is not an ideal situation for AFCS to be in. More resources would mean that AFCS could employ more counsellors, and the clients would not need to wait so long.

AFCS has been providing a hybrid service ever since COVID times. Those clients who want a face-to-face service have been able to come to the office, while others who were reluctant to come to the office were still offered a service over Zoom/Teams/WhatsApp video and the telephone. This offered the clients flexibility and services were provided online Monday to Saturday. We are grateful for the flexibility our counsellors have shown in this regard and for agreeing to hold sessions as per the convenience of the clients.

We are continuing to supplement our capacity with the help of volunteer counsellors. These are qualified counsellors who need to record a minimum of 450 hours of counselling before they can be accredited by the BACP. While our most complex cases are still assigned to the more experienced and BACPaccredited staff, the volunteer counsellors help alleviate the caseload within tighter budgetary constraints.

In 2024-25, we held 2031 counselling sessions with 304 clients. Most of our clients (over 68%) were women. 52% of our clients were unemployed and this meant that in many cases we had to waive the fee altogether or charge reduced or nominal fee. This has implications for the service as it then needs to raise even more funds to keep the service running efficiently.

The charts below show the composition of clients by gender, age and ethnicity/nationality of origin. This year 25% of the clients we saw were in the 36-45 age group, followed by 15% in the 26-35 and 19% in the 46-55 age group. Most were of Indian origin (48%) followed by those of Pakistani origin

(40%). Punjabi was the language requested by 34% of our clients, followed by

Urdu at 25% and Hindi at 16%.

==> picture [459 x 214] intentionally omitted <==

----- Start of picture text -----
GENDER
Female
32%
Male
68%
----- End of picture text -----

==> picture [479 x 291] intentionally omitted <==

----- Start of picture text -----
ETHNICITY
3%2%1% Indian
6%
Pakistani
Bangladeshi
Sri Lankan
48% Asian Other
Other
40%
----- End of picture text -----

==> picture [451 x 252] intentionally omitted <==

----- Start of picture text -----
AGE RANGE
16-25
14% 9%
26-35
15% 36-45
46-55
18%
56-65
65+
25%
19%
----- End of picture text -----

Our clients came to us with a wide range of issues, but depression, anxiety and relationship issues dominated. Below is the break-up of clients by the issue they presented with. Please note some clients presented with multiple issues so there are instances of double counting.

ISSUES

==> picture [461 x 222] intentionally omitted <==

----- Start of picture text -----
Chart Title
Isolation/Loneliness
Parenting Issues
Refugees and Immigration
Trauma
Bereavement
Family Problems
Relationship
0 10 20 30 40 50 60 70 80 90 100
----- End of picture text -----

Demand for our service has come through self-referrals, voluntary sector organisations, the Talking Therapies services, counselling psychologists,

psychiatrists, word-of-mouth, online search engines, along with signposting from General Practitioners, Health Visitors, Social Services and other agencies.

==> picture [369 x 193] intentionally omitted <==

----- Start of picture text -----
SOURCE OF REFERRAL
2%
Self Referrals/Internet
14% 17%
IAPT
GP
10% CMHT/Social Prescribers/MINT
Other Voluntary Services
Family/Friends
7%
Social/childrens Services
10% 39%
----- End of picture text -----

==> picture [331 x 182] intentionally omitted <==

----- Start of picture text -----
LANGUAGES
4% 3%
Punjabi
18%
35%
Urdu
Hindi
English
Gujarati
16%
Bengali
25%
----- End of picture text -----

Stories of Change

Every counselling journey is unique. For many of our clients, it represents the first time they have felt truly heard and supported. The stories below illustrate how counselling can bring hope, resilience, and transformation during times of deep personal crisis.

M’s Story

M, a 29-year-old man from Pakistan, came to the UK to complete his Master’s degree and was thrilled to be offered a job that matched his qualifications soon after graduating. He relocated from London to the Midlands, full of hope for the future. However, just three days into his new role, he was informed that the company could no longer support his visa application.

The news was devastating. M had already rented a flat and was bound by a six-month contract. Suddenly, he faced unemployment, financial hardship, and the fear of losing the life he had worked so hard to build. Overwhelmed by anxiety and despair, he reached out for counselling support.

Through regular sessions, M was able to express his distress in a safe and compassionate space. Counselling helped him to regain perspective, rebuild confidence, and find the strength to take practical steps forward. With ongoing encouragement from the counsellor, M secured a new job within two months.

He now feels far more positive about his life in the UK and describes himself as stronger and more resilient. What began as a time of crisis has become, with support, a period of growth and renewed hope.

B’s Story

B is a 45-year-old woman who had had an arranged marriage 20 years ago and has two children, aged 15 and 6. Her life changed dramatically when, quite by chance, she discovered through her husband’s open laptop that he had been unfaithful to her for most of their marriage. She found detailed records of his affairs and multiple false identities he had used to deceive and manipulate several women. The discovery left her shocked and heartbroken.

Throughout their marriage, B’s husband had claimed to be impotent and had shown little intimacy towards her. Their youngest child was conceived through IVF, and she had accepted his explanation without question. Learning the truth shattered her trust and sense of stability. Feeling deeply betrayed, she asked him to leave the family home.

B came to counselling at a time of profound emotional pain. She spoke of feeling as though the past 20 years of her life had been built on lies. Through counselling, she found a space where she could express her grief, anger, and disbelief without judgment. Over time, she began to process the enormity of what had happened and to start rebuilding her sense of self.

With her family living in India, ongoing support from the counsellor has been vital. B continues to make steady progress as she adjusts to her new reality, finding strength, clarity, and a growing sense of independence as she moves forward with her life.

Measuring Impact and Client Outcomes

AFCS is committed to ensuring that our counselling interventions are both effective and responsive to client needs. To evaluate impact, we employ recognised outcome measures including CORE-10 , PHQ-9 , and GAD-7 . These tools are administered prior to counselling to establish baseline scores and again following counselling to assess progress. Together, they provide valuable insights into levels of depression, anxiety, and overall mental well-being among our clients. ENRICH is used with couples.

We acknowledge that many of our clients face challenges in completing written assessments due to limited literacy in English. In such cases, verbal feedback is gathered at the conclusion of counselling sessions to ensure their experiences are captured. Clients who are able to do so also complete written feedback forms, which provide further evidence of satisfaction with our services.

The feedback received has been consistently positive. Clients report meaningful improvements in their emotional well-being, express satisfaction with the support provided, and affirm that they would recommend AFCS to friends or family members. These outcomes demonstrate both the effectiveness of our interventions and the trust placed in our organisation by the communities we serve.

We received our funding this year from Ealing Council, Hounslow Council and Harborne Parish Lands Charity.

Project 1: Maitri Project at Sangam funded by Women’s India Association

AFCS has successfully completed the second year of the Maitri Project at Sangam, in partnership with the Women’s India Association.

Currently, the project employs one counsellor, who delivers sessions at Sangam one day a week. As demand increases, AFCS is prepared to expand the provision to accommodate more clients. In its second year, the project delivered a total of 164 counselling sessions. AFCS took on 2 volunteer counsellors to see clients for the Maitri project from January 2025 onwards.

The majority of clients referred to the Maitri Project are still women, many of whom have experienced trauma, often stemming from domestic violence or abuse by family members. In addition to trauma, many clients also face financial difficulties, stress, and mental health challenges. Key issues identified during counselling include, family and marital problems, anxiety and depression, domestic violence and sexual abuse and childhood trauma. AFCS is seeing many clients with complex issues.

Given the severity of these issues, many clients require long-term counselling to achieve meaningful progress. However, to prevent long waiting lists, the project currently limits counselling to a maximum of 21 sessions per client. Clients who require additional support can re-register for counselling after a 12-week break.

For clients unable to attend in-person sessions at Sangam, AFCS operates a hybrid service providing online and telephone counselling options which ensure accessibility and flexibility. Since February 2025, AFCS also sees clients from this project at the Southall branch.

The project is growing at pace as demand for counselling services is steadily increasing. Plans are underway to expand the provision in the coming year to better meet the needs of the community. A new project involving Northwick Park hospital is due to be launched at Sangam and it is envisaged that referrals from that project will increase AFCS’s clientele too.

The Maitri Project has proven to be a vital resource for women (and a few men) facing domestic violence, trauma, and other challenges, offering them a safe and supportive environment to begin their healing journey. As we continue to raise awareness and expand our capacity, we remain committed to providing culturally sensitive, high-quality counselling to those who need it most.

Project 2: Harborne Parish Lands Charity

AFCS was once again able to access funding from the Harborne Parish Lands Charity to provide counselling for the elderly experiencing isolation and those experiencing financial problems in the Harborne Parish area. The project started in July 2024 and will end in June 2025.

Since it has run this project before, AFCS was able to hit the ground running. Leaflets and posters were refreshed and circulated and referrals started coming in. We found that there is a lot of isolation and loneliness being experienced by the elderly as they do not have the same sort of community that they had access to in the Indian subcontinent.

Research has shown that COVID19 had our communities affected disproportionately. That, coupled with the cost-of-living crisis, brought on by rising energy and food prices has left many families destitute. 67 clients were seen between July 2024 and March 2025. This support has been invaluable for the community in Birmingham, especially since the Birmingham City Council has been declared bankrupt and services for the Asian community in the area are few and far between.

Future Plans & Conclusion

As mentioned above, AFCS is preparing to extend its services in North London through its partnership at Sangam, following the launch of the Northwick Park Hospital project in late 2025. As part of this initiative, the hospital will establish an antenatal clinic at the Sangam premises, serving residents across North London. AFCS will collaborate with midwives to provide counselling and emotional support to clients experiencing relationship or personal challenges.

We would like to acknowledge the dedication as well as thank our staff and volunteers, whose commitment has been instrumental in delivering this vital service at a time of unprecedented demand.

The ongoing cost-of-living crisis and rising unemployment have intensified the need for accessible counselling. AFCS remains committed to offering support at low or no cost to those most in need. However, with government funding for marriage and relationship support programmes—previously available to organisations such as AFCS and Relate—no longer available, we face significant financial challenges.

In response, we are redoubling our fundraising efforts to expand our services and reduce waiting times, which remain considerable. With the continued support of our community, AFCS aims to meet the growing demand and ensure that individuals and families receive the counselling and support they deserve.

As we conclude this Annual Review, AFCS reaffirms its unwavering commitment to supporting Asian families across the UK with compassion, cultural sensitivity, and professional excellence. For nearly four decades, we have stood alongside individuals, couples, and families as they navigate complex challenges, offering not only counselling but also hope, resilience, and a sense of belonging.

The demand for our services continues to rise, driven by social, economic, and cultural pressures that disproportionately affect our communities. Meeting this demand requires more than dedication—it requires sustained investment, collaboration, and advocacy. We call upon policymakers, funders, and community leaders to recognise the vital role AFCS plays in bridging cultural divides, addressing mental health needs, and safeguarding vulnerable families.

With the continued support of our staff, volunteers, and partners, AFCS will expand its reach, strengthen its impact, and ensure that no one is left

without the care and support they deserve. Together, we can build a future where every family has access to the support they need to thrive.

Kulbir Randhawa Director

FEEDBACK FROM CLIENTS

‘Staff are caring and compassionate. Explored options that I had not even thought about’

‘Counselling has helped me enormously. I feel much better. Thank you’

‘The waiting time was a bit long. Once I started the sessions, I felt comfortable at the service and was able to work though my issues’

‘Being referred to AFCS was a godsend. I did not have to do much explaining and felt understood by the counsellor. Thank you’

.

‘Talking with the Counsellor opened new avenues for me. I am so grateful’

‘My husband and I were on the brink of a divorce. AFCS has helped us to work through our issues and we are still together’

‘I was depressed and anxious about my situation. Counselling has helped me to overcome these feelings’

‘Thank you for a great service. We were unsure of how counselling works, but our counsellor was very patient with us and helped us through our family issues.’

Staff Information

London

Kulbir Randhawa (Director) Nafees Khan (Administrator) Balbir Bansi (Counsellor) Farhana Moussa (Counsellor) Narinder Bains (Counsellor) Anica Govil (Counsellor) Jasbir Aujla (Counsellor) Surabhi Narendranath (Volunteer) Nehar Bird (Volunteer Counsellor) Gagandeep Singh (Volunteer Counsellor) Jasdeep Kaur (Volunteer Counsellor) Monica Malhotra (Volunteer Counsellor) Tanjit Panesar (Volunteer Counsellor) Sadeka Khan (Volunteer Counsellor)

Birmingham

Gurbaksh Johal (Manager) Dippica Mistry (Counsellor) Kulwinder Panesar (Project Manager) Shazia Qayum (Volunteer Counsellor)

Financial Statements for the year ended 31st March 2025

for

Asian Family Counselling Service REG CHARITY NO. 517595

ASIAN FAMILY COUNSELLING SERVICE REG CHARITY NO. 517595

Contents of the Financial Stataments for the Year Ended 31 March 2025

Page
Receipts & Payments 1
Balance Sheet 2
Notes to the Accounts 3
Trustees Report 7
Independent Examiner's Report 9

Asian Family Counselling Service Registered Charity No. 517595 Year End 31.03.25

Receipts and Payments for the year to 31st March 2025

Note RESTRICTED UNRESTRICTED
TOTAL TOTAL Total 31.03.25 Total 31.03.24
Incoming Resources
Donations, legacies Donations, legacies 5 69,000 11,303 80,303 68,137
Investment Income - bank interest Investment Income - bank interest 0 2,237 2,237 2,899
Other Incoming resources 0 11,042 11,042 5,561
Total Incoming Resources 69,000 24,582 93,582 76,597
Resources expended
Costs of Generating funds Salaries 2 5,000 5,000 5,000
Pension 0 0 0
Adverts 0 0 200
5,000 0 5,000 5,200
Charitable expenditure: Charitable expenditure:
Costs for Charitable Objectives Salaries 2 40,141 21,925 62,066 82,945
Pension 2,811 0 2,811 4,040
Charitable Expenditure 0 0 0
Travelling 169 169 122
Session workers, counsellors, interpreters & Superv 28,666 780 29,446 25,161
Post & Stationery 287 40 327 482
Telephone 688 688 619
IT Software and Consumables 713 713 507
Insurance 287 287 494
Repairs & Renewals 379 379 0
Cleaning 33 585 618 184
Training 30 30 18
Staff & Client Welfare 128 128 203
Subscriptions & Evaluations 216 1,199 1,415 1,522
Sundry Expenses 114 114 0
Professional & Legal Costs 0 0 0
Rent, Rates & Service 22,322 1,612 23,934 27,314
Light & Heat 1,352 1,352 3,137
Depreciation F&F 0 0 0
Depreciation Off Equip 0 0 0
98,336 26,141 124,477 146,749
Management and Administration Salaries 2 7,000 7,000 7,000
Pension 0 0 0
Telephone 0 0 0
Accountancy Fee 2,000 2,000 2,000
Payroll 670 670 670
Bank charges 0 612 612 68
9,670 612 10,282 9,738
Total Resources expended 113,006 26,753 139,759 161,687
Net incoming resources before transfers (44,006) (2,171) (46,177) (85,090)
Gross transfers between funds 0 0 0 0
Purchase of Fixed Asset 0 0 0 0
Net incoming resources after transfers (44,006) (2,171) (46,177) (85,090)
Total funds brought forward 44,006 73,789 117,795 202,885
Total funds carried forward 0 71,618 71,618 117,795
Fawzia Samad
Approved Fawzia Samad (Dec 10, 2025 22:36:59 GMT) Date 10/12/2025
Approved Date 10/12/2025

Page 1

Asian Family Counselling Service Registered Charity No. 517595 Year End 31.03.25

Statement of assets and liabilities for the Year Ended 31 March 2025

Note Unrestricted Restricted Total Total
**funds ** income funds 31.03.25 31.03.24
£ £ £ £
Fixed assets
Tangible assets 4 3,674 0 3,674 3,674
Total fixed assets 3,674 0 3,674 3,674
Current assets
Other Debtors 4,652 0 4,652 4,652
Cash at bank and in hand 63,292 14,116 77,408 123,585
Total current assets 67,944 14,116 82,061 128,237
Creditors: amounts falling
due within one year 0 14,116 14,116 14,116
Net assets 71,618 1 71,618 117,795
Income funds
Balance brought forward 73,789 44,006 117,795 202,885
Restricted funds (44,006) (44,006) (93,494)
Unrestricted funds (2,171) (2,171) 8,404
Total funds 71,618 (0) 71,618 117,795
Approved
Fawzia Samad (Dec 10, 2025 22:36:59 GMT)
Fawzia Samad		 Date 10/12/2025
Approved
Nunca		 Date 10/12/2025

Page 2

Asian Family Counselling Service Registered Charity No. 517595 Year End 31.03.25 Notes to the Accounts

Note 1

General Notes

Accounting policies

Note 2

Basis of accounting

Change in basis

Changes to previous years

These accounts have been prepared by summarising all money received and paid out by the charity in the financial year, and a statement giving details of its assets and liabilities at the end of the year.

The charity has prepared these accounts on a receipts and payments basis.

No changes have been made to accounts for previous years.

Expenditure

Fees for examining
Independent examiner's fees for
the accounts
reporting on the accounts
Other fees paid to the
Independent examiner
Analysis of resources
expended
Costs of generating
Salaries
funds
Pension
Adverts /Photocopier
Total
Costs for
Salaries
Charitable Objectives
Pension
Charitable Expenditure
Travelling
Session workers, counsellors & Su
Post & Stationery
Telephone
Internet Services
Insurance
Repairs & Renewals
Cleaning
Training
Staff & Client Welfare
Subscriptions & Evaluations
Sundry Expenses
Professional & Legal Costs
Rent, Rates & Servce
Light & Heat
Depreciation F&F
Depreciation Off Equip
Total		 This year
Last year
£
£		 This year
Last year
£
£
2,000 2,000
670 670
This year
Last year
£
£
5,000 5,000
0 0
0 200
5,000 5,200
62,066 82,945
2,811 4,040
0 0
169 122
p
29,446		 25,161
327 482
688 619
713 507
287 494
379 0
618 184
30 18
128 203
1,415 1,522
114 0
0 0
23,934 27,314
1,352 3,137
0 0
0 0
124,477 146,749

Page 3

Management and Administration costs

Note 3

Salaries
Pension
Telephone
Accountancy Fee
Payroll
Bank charges
Total
Paid Employees
Gross wages & salaries
Employers NI
Pension Contributions
Total Staff costs
Ave. number of employees
in the year
ed in following activities:
Costs of generating funds
Activities in furtherance
of charity's objectives
Management & Admin
Other
Total		 7,000 7,000
0 0
0 0
2,000 2,000
670 670
612 68
10,282 9,738
This year
Last year
£
£
73,690 93,273
376 1,672
2,811 4,040
76,877 98,985
4 4
0.5 0.5
2.5 2.5
1.0 1.0
0.0 0.0
4.0 4.0

Details of employees engaged in following activities:

No employees have emoluments over £50,000

Note 4

Tangible Fixed Assets

COST:
At 1 April 2024
Additions
At 31 March 2025
DEPRECIATION :
At 1 April 2024
Additions
At 31 March 2025
NET BOOK VALUE:
At 31 March 2025
At 31 March 2024		 Fixtures & Fixtures & Office
Total
Equipment
30,518
41,259
0		 Total
Fittings
10,741
10,741
10,714		 30,518
41,259
26,871
37,585
0
10,714
27
27		 26,871
37,585
3,647
3,674
3,647
3,674

Page 4

Note 5

Restricted funds

Fund name Type Purpose and Restictions Amount
Department of Works
R
& Pensions(via Tavistock Relationships		 Improving outcomes for children, young people
and families		 £0
London Borough Ealing
Joint Commissioning		 R Providing counselling for the Asian community
in Ealing		 £24,000
Harborne Parish Land ‘s
Charity		 R Provide counselling to members of the Asian community
havingfinancial issues as well as isolated elderlyAsians		 £15,000
London Borough Hounslow
Kinara Project		 R To provide counselling to the Asian community
in Hounslow		 £20,000
Women’s India Association (
Maitriproject		 R Provide counselling at Sangam, North London and at
Southall,West London		 £10,000

Note 6

Declarations

Adequacy of assets to Sufficient resources are held in an appropriate form to enable each meet fund restictions fund to be applied in accordance with restrictions imposed. Branches The charity has one branch. Change in year end The trustees have not changed the year end date nor the length of the charity's financial year. Designated funds The charity does not have any designated funds. Discontinued, continuing All the charities operations are continuing operations and there were and acquired operations no operations discontinued or acquired during the year. Fund in deficit No funds (unrestriced or restricted) are in deficit at the balance sheet date. Inalienable or historic The charity had no assets at the balance sheet date classed as assets inalienable or historic. Intangible assets The charity has no intangible assets. Inter-fund loans There were no inter-fund loans outstanding at the balance sheet date. Revaluations None of the charity's functional fixed assets have been revalued during the year and the charity does not have a policy of revaluation of these assets. Subsidiaries The charity has no subsidiary companies. Uncapitalised fixed assets The charity has no material fixed assets which have not been capitalised and included on the balance sheet. Reserves The use of unrestricted reserves are determined by the Trustees.

Page 5

Accounting policies

Note 7

Incoming Resources

Donations, legacies and These are included in the Receipts and Payments (R&P) schedule similar incoming when: resources - the charity receives the donation or similar income and any conditions for receipt are met;

Tax reclaims on donations and gifts

Incoming resources from fund-raising

Gifts in kind for sale or distribution

Incoming resources from tax claims are included on the R&P when received.

These are reported gross in the R&P.

These are not included in R&P accounts.

Gifts in kind for use by the These are not included in R&P accounts. charity

Intangible income (eg This is only included in incoming resources (with an equivalent donated facilities) amount in resources expended) where another party is bearing the financial cost of the resources supplied and the benefit is quantifiable, receivable and material. Intangible income is valued at the lower of the cost borne by the party bearing the cost and a reasonable estimate of the value of the donation to the charity.

Volunteer help

The value of any voluntary help received is not included in the accounts but is described in the annual report.

Investment income This and any associated tax credits are included in the accounts when receivable.

Expenditure and Liabilities

Liablilty recognition

Generally liabilities are recognised as soon as there is a legal or constructive obligation committing the charity to the expenditure.

There are liabilities outstanding at the year end for British Telecom and Rent. These have not been included in the accounts as they are prepared on a Receipts and Payments basis.

Assets

Tangible fixed assets These are capitalised if they can be used for more than one year, for use by charity and cost at least £250. They are valued at cost or a reasonable value on receipt. The charity does not have a policy of revaluation.

Page 6

ASIAN FAMILY COUNSELLING SERVICE REG CHARITY NO. 517595 Trustees' Annual Report

LEGAL AND ADMINISTRATIVE INFORMATION

Charity Name Asian Family Counselling Service Any other name the charity is AFCS known by Charity Commission registered number 517595 For the financial year beginning on 01.04.24 For the financial year ending on 31.03.25 Charity's principal address F1, Unit 4, Triangle Centre 399 Uxbridge Road Southall Middx. UB1 3EJ

Description of the charity's trusts

TRUSTEES AND GOVERNANCE

Names of trustees Names of trustees Names of trustees Names of trustees
Name of Trustee Dates during which
the named trustees
acted if not for the
whole period of
this report		 Names of directors of
any corporate charity
trustee at the date of
this report		 Name of person (or
body) entitled to
appoint any charity
trustee.
Nina Toller
Rashida Punja
Fawzia Samad
Trustee selection method
Trustees are elected at the annual general meeting.
Names of the charity's custodian
trustees
None

ACTIVITIES AND ACHIEVEMENTS

Charity's activities and achievements AFCS has set up an office in Birmingham. It has provided family, during the year marital and individual counselling to 304 new clients and provided 2031 sessions of counselling during the year.

The management committee of AFCS is responsible for overseeing Page 7

Charity's organisational structure

the work of the organisation. The Director is responsible for the day to day running. It has 4 employees and 7 sessional staff and 7 volunteers.

Significant changes, development AFCS has provided family, marital and individual counselling to and future plans the Asian community resident in the UK. It has been at the forefront of work done around the issue of forced marriages and abandoned spouses. It also deals with mild to moderate mental health conditions.

Any related parties, charities or other organistaions with which the charity co-operates in its work

The contribution of volunteers

AFCS provides counselling in the various asian languages and is dependent on volunteer counsellors to provide counselling in some of the Asian languages. Online and telephone counselling etc. is provided to those persons unable to attend in person.

The effectiveness of fund-raising AFCS is dependent on the Government for grants to provide activities its services. It also charges for reports for courts.

POLICIES

There is no grant making or investment selection policy.

Major risks are reviewed at the Management Committee Meetings.

SIGNATURE AND DECLARATION

Declaration I declare, in my capacity of charity trustee, that: - the trustees have approved the report above; and - have authorised me to sign it on their behalf. Fawzia Samad Signature Fawzia Samad (Dec 10, 2025 22:36:59 GMT) Full name Fawzia Samad Position (eg Secretary, Chair, etc) Chair Date 10/12/2025

Page 8

ASIAN FAMILY COUNSELLING SERVICE REG CHARITY NO. 517595 Independent Examiner's Report on the Accounts

Report to the trustees/members of Asian Family Counselling Service

On accounts for the year ended 31 March 2025

The charity's trustees are responsible for the preparation of the accounts. The charity's trustees consider that an audit is not required for this year under section 144 of the Charities Act 2011 (The Charities Act) and that an independent examination is needed.

It is our responsibility to:

Our examination was carried out in accordance with General Directions given by the Charity Commissioners. An examination includes a review of the accounting records kept by the charity and a comparison of the accounts presented with those records. It also includes consideration of any unusual items or disclosures in the accounts, and seeking explanations from the trustees concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit, and consequently we do not express an audit opinion on the accounts.

In connection with our examination , no matter has come to our attention:

Signed Anjani Boparai (Dec 15, 2025 09:25:38 GMT) Date 10/12/2025

Mrs Anjani Boparai FCCA Sethi & Co. Chartered Certified Accountants 59-60 Thames Street Windsor SL4 1TX

Page 9

Financial Statements for the year ended 31st March 2025

for

Asian Family Counselling Service (NATIONAL BRANCH) REG CHARITY NO. 517595

Asian Family Counselling Service

NATIONAL BRANCH

Income and Expenditure Account for the year ended 31.3.2025

31.3.2025
GRANTS
Home Office
Goldsmith Charity
OTHER INCOME
Training Fees
Miscellaneous
Bank Interest Received
EXPENSES
Wages
Pensions
Rents.Rates and Service Charges
Light & Heat
Repairs
Consultancy Costs
Telephone
Accountancy
Equipment Rental
Bank Interest & Charges
Travelling
Sundries
Adverts,Print,Postage & Stationery
Subscriptions
AGM Expenses
NET SURPLUS/(DEFICIT) FOR YEAR
Income Reserve Brought Forward
3449
Income Reserve Carried Forward
3449		 31.3.2024
3449
3449

Asian Family Counselling Service

NATIONAL BRANCH

Balance Sheet as at 31st March 2025

FIXED ASSETS
Fixtures and Fittings
CURRENT ASSETS
Bank Deposit Account
Bank & Cash in Hand
Debtor - London Branch
Prepayments
CURRENT LIABILITIES
Accruals
Bank Overdraft
NET ASSETS
Represented By:-
CAPITAL ACCOUNT
Income Reserve		 31.3.2025
£
£
3449
3449
3449
3449
3449		 31.3.2024
£
£
3449
3449
3449
3449
3449

Asian Family Counselling Service (NATIONAL BRANCH) REG.CHARITY No 517595

We have examined the attached financial statements in accordance with recommended Charities Act.

Anjani Boparai (Dec 15, 2025 09:25:38 GMT)

Sethi & Co. Chartered Certified Accountants 59-60 Thames Street Windsor SL4 1TX

Date 10/12/2025

Clients Approval Certificate

We approve the financial statements and confirm that we have made available all relevant records and information for their preparation.

Fawzia Samad (Dec 10, 2025 22:36:59 GMT)
Fawzia Samad
~~ee~~
Date 10/12/2025

Date 10/12/2025

ASIAN FAMILY COUNSELLING SERVICE REG CHARITY NO. 517595 Independent Examiner's Report on the Accounts

Report to the trustees/members of Asian Family Counselling Service

On accounts for the year ended 31 March 2025

The charity's trustees are responsible for the preparation of the accounts. The charity's trustees consider that an audit is not required for this year under section 144 of the Charities Act 2011 (The Charities Act) and that an independent examination is needed.

It is our responsibility to: - examine the accounts under section 145 of the 2011 Act: - to follow the procedures laid down in the General Directions given by the Charity Commissioners (under section 145(5)(b) of the 2011 Act); and - to state whether particular matters have come to our attention.

Our examination was carried out in accordance with General Directions given by the Charity Commissioners. An examination includes a review of the accounting records kept by the charity and a comparison of the accounts presented with those records. It also includes consideration of any unusual items or disclosures in the accounts, and seeking explanations from the trustees concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit, and consequently we do not express an audit opinion on the accounts. In connection with our examination , no matter has come to our attention: 1 which gives us reasonable cause to believe that in any material respect the requirements: - to keep accounting records in accordance with section 130 of the 2011 Act; and - to prepare accounts which accord with the accounting records and comply with the accounting requirements of the 2011 Act have not been met; or

2 to which, in our opinion, attention should be drawn in order to enable a proper understanding of the accounts to be reached.

==> picture [356 x 19] intentionally omitted <==

----- Start of picture text -----
Signed oe Date 10/12/2025
----- End of picture text -----

Mrs Anjani Boparai FCCA Sethi & Co. Chartered Certified Accountants 59-60 Thames Street Windsor SL4 1TX

Page 9