8ROMLEY CITIZEMS ADVICE BUREAUX LTD FINANCIAL STATEMENTS AND ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2025 R•gl•t•rnd Charfty No: 299762 R•gl8tsrnd company No: 02210997 IEngland •nd Wab&•l
BROMLEY CITIZENS ADVICE BUREAUX LTD CONTENTS Page No Legal and Administrative Details Chai¢s Foreword Report of the Tnjstees 3-10 Independent Exarninefs Report Statements ol Financial ACtIve$ 12- 13 8alance Sheet 14 Cashflow Ststement 1S Notes to the Financ4al Statements
BROMLEY CITIZENS ADVICE BUREAUX LTD CHARITY REFERENCE AND ADMINISTRATIVE DETAILS Charity registration number 1205035121 Derner 19981 Company regIStraON number 02210997 Trustees Mark Dixson Ichaimianl Margaret Crompton ITre8surerl Sacha czarnu8zecI Emma Da¥ie5 Caroline Gomm Jana Lob%t Aparna Sa Estela Landro (appointed 20 May 20251 Peter Quirf( (appointed 23 September 20251 Key Management P•Y8onn•l Loraine Whimaker ICEOI Gulsah Tafvan (Head ofAtlvKe Servi) Herbie Taylor (Head of SPA, IT and Rncl Fiona Spall lQu8lity and Performance Manager) Pdnclpal Addres8 Communrty Hous• South Streel Bromley BR1 1RH Independent Examlner S Holrn•$ FCA Azet$ Audrt Serwt*s First Floor, River Hc4J8• 1 Maidstone Road Sid¢up Kent OA14 5RH Bank•rn HSBC UK Bank PIC 141 HvJh Street Beckenham Kent BR3 1BX CAF Bank Limited 25 Kings Hill Avenue West Malling Kent ME194JQ
BROMLEY CITIZENS ADVICE BUREAUX LTD CHAIR'S FOREWORD l am pkased lo ryesenl Trustee Rewt 8Th1 Aixothts Icrflhe finarKaal 2024-2025. Cilyens Advice 8rorn supporled 16,489 Broth rew(nts %Mth free. cryjen arKI irnpartial lice thereby helping people nawgale Ihe c05t-of4niiTVJ CriSi5. housing in5eturity. erry) thalptw atKI drtaI exdO. Our staff and volunteers worked relessly so thai fatsd these Issues al(M. This onty wssible d thè supwt and resouws provided by our fundtts. The demand f¢ our services continue5 to be vaslfy rnore Ihan can supwt. HOver. strive to use our limile(I resources as effectivety possiNe to best hdp the comrwnity of Bromky. The advre thal our dedicated v(4unleers and 5tsff provKle(I resulle(l in £2.6m ofdireGt finanoal berEfil 10 QUT¢nts. This represwts £3.10 IeVery £1 5peni. The trend of dienls QUesti advice COreMIr¥) muthF4e rnatters contirrtJed. Ckn 8¥erage eath made 1.3 new 3dwce requests vhiich cofflpares wilh 1 1 in the prior year. Cwsequenlty, vknilst nurnber of reW¥dw event5 Wd5 21.209. up 9% ver5U5 the prior year. cl%nt contsct in person and reffrt)te decreased by 5%. 10 16.489. Citizens Advice Brorty is deditsied kn mairfailliry an irKJ$Ne en¥ironrrEni thre every is valued and re$pethed and thai wr $eNi¢e$ a a¢w$itAe and equitable for al ¢ommunibes in Brtsm. S18ff vdunieers re¢eNe wu18r Equty, Divetsity, and Inclusion IrainiNJ to address the needs of peorAÈ di¥erse bath91$. A key ini1181i¥e is ow Advice First AKI tr81nlng for Ioc81 community and lailh groups. These sessi8 equip communty leader8 and vdurneer8 vth pracbcal 8dvics skills lo helping Ifm SUPPOrt those faang hardship aTrJ en8n9 rK cth is left bth'TrJ. We 8re committed lo reducing our enwronmenlal Impact aTrJ promcliTr3 suslainabilty in al OLr operalion8. This Indude8 improwng ener9y efficnCy, minimiwry waste. and using dKJrtal sdvliws. ()Jr Enwrorrfnenlal Susl3inabilty Strategy gubjes u8 lo "reduce. reuse, and recyde" wherever possie. We also educate dienls the community on Sustainab living IhroLyh projects like Energy AdvKx arKJ Low Car Tran8mi85ion Ihwl aim to resNknts Irrwererw9y C05¢8 8rKI l¥e mLYe 8uslainably. We eonlinuB lo hord 10 m#iniain #Trj #etyJr rew IL1rj to rnel •s muth dErn•r as PD$$iNe. We reeognise Ih•i wr fun(Jery arKI $ervi¢e coMmiOrr$ f8¢e rnY ¢orryeliry derThy$ IFir ¥rKI go ¥1)nIY strive lo demon$irJie th81 we provKle high qu81ity advice and deliver me8ThNJful finanoal aThJ non finanoal (yJleWS for the Peop of 8romley. We do not take tt)e support of our funders and swvice cormIBSKs for graNed 8TrJ arevery graieful fLv Ir swrt. The perforniance and response lo hdp address Ihe th81 Ihey face is aiinbulable lo the sl81ned commitment of both new and long seNing staff and volunteers that are and 8UPPOrted ty cff Exeojlive, Lorai Whittaker. Thank you the dedication and effori that you provh1e 08181efy for the trfil ol ow dbert8. The Iruslee board strives lo make sure Ihal slralegic priwlEs of Cthens Ad 8mT12y are dear and en8cted in 8ccordance with the opproprrale gornanCe pararfers. I like lo Ihank rry B08r(I ccague5 for their valuable hew arKI contriblon8, Mark Dixyon Chair oftr* twstee board Date.
8ROMLEY CITIZENS ADVICE BUREAUX LTD REPORT OF TRUSTEES FOR THE YEAR ENDED 31 AIARCH 2025 The Trustees prèsent their report and the audited frnantial statements of the tharity ftsr thÈ year ended 31 Marth 2025. The Trustee5 have adopted the provisK>n5 of Ihe Ststement of RecomtnerKled PraOli ISORPI 'A¢counting and ReportirrfJ by Charities" IFRS 1021 in prepanThJ the annual report and financ$81 statements of the charrty. The finanrial $ts¢ement$ have been prepared in a¢cwdan wdh the accounbng politse$ set out in note$ to the a¢¢ount$ and comply with the chanty's governiry docunEnl, the CharrtEs Act 2011 and Accounting and Reportin9 by Charilie5'. Statement of Recomrnended Practice applicable lo charrts preparing their acc£sunts in accordance with the Finan81 Réporting Standafd applicab in the UK and Republ ol Ireland publtshed in Othber 2019. Objectives and a¢tlvitie¥ The object of Bromley Crtjzens Advice Bureaux Ltd (the Chartyl. as defined by the Memofandum of A8s0cialion. 18 10 promote any thatab puw)se for the benefft of the eA)mmunty in Ihe London Borough of Bromky IBromleyl by the advancement of education. the protection and preservation of heatth and the of poverty. 5knesS #nd distress. The charty 15 also knewn and referred lo a5 Crtws AdvKe BroMY. The Charity pro¥ide$ hvjh qualty afXO$$ the Lon(kn) Borough ol &ofty by delirIng free. intlepend¢nt. nreNtIal Imparal adM( In the borough. It values e4ualty, dwetsity and indusion. tt seek$ 10 exercise a responsibk influence en the develcpment of social pclic5 and serwKes so that indwwJua15 do not suffer through a lack of nowledge Of an inability lo express their needs effedivety. Th• main objectives ¢f the year aro To provide free. cenfoenlial and impart1 advice for lh• r•ihl•nlS of 8rcffj and lo mike lure that whilit doin9 10 our staff and volunteers are safe whilst doir%J 50. We will continue to offer outreath face lo fac• sarvices to those m05t vulnerable-. - Operate a one Stop I?pho service that suFport8 releThakn to other partner5 Ipalhwaysl and to oursefve5 through joined up releTral process., Provide informBlion. adviee and guidanee.. Coniirtue Citizen$ Advi¢ BrOmY'S methrship of the N#tnal Assouation of Citizen$ Advic, Ir•ding 0$ CitiZon$ Advice. lo which most kjcal Citvzens Advice ILCAI offices In England and Wales belong. Crtllens Advice s818 Strict standards for m8rntership that are wularty audrted." and - Actively seeking lo innuence through our research and caryy#NJn at both national and l)tal 18¥•1. This includ•s participation in national Crtyzens Adwce carnpaig. a5 well as dired liai8on wth kxal policy-makers te help raise awareness and Influen change. How Cltlzens Advlee Broml¥y provld•s Partnershlp worklng The Charrty woths as a partrship under the auspice of BrOmY Third Sector Enterpri8e CIO IBTSEI with Ag8 UK Bromky & Greenwich. BrOmY Mencap and South East LMdon Mind. The aims of The Partnership are to.. Provide a single point of accevd for people living In Ihe London Borough ol Brcffj'. Prowide cfrordinated provision ol 3eF¥ices under a Sing contraLt'. - Enable the BTSE 10 be a C provKler of heotth and sooal Ca seMce$ in ¥round ihe London Borough of Bromley", Enable lot1 voluntary sector organi8abons to bpJ for contrth and aiher fuTrJiw that they woukl b2 unlikely to secure on their own. - Deliver Integrated. ¢ost-effectNe servirm that deliver Ihe test pos$ibk outtsJft$ lor Feopk In Bromley and surrounding area5". and Make sure that people's needs are seen holists"cally and Jdressed by the nght person, In the right place and at the rohl liff*.
8ROMLEY CITIZENS ADVICE BUREAUX LTD REPORT OF TRUSTEES FOR THE YEAR ENDED 31 AIARCH 2025 Bromlty Wèll Slngle Polnt ol Access In order lo access our service clients are encour8W, where Fossth. lo contact Brcffjky Well. As hosts of tha telephone helpline callers are either signposted or rred to one of our pathways as femtrhs." Older peop People wrth leng term heath Carer5 People wrth learning difficufties People with physiGal disabl1e$ Autism pathway Information, Legal Advice and GuMlanc8 W6 work dosely wrth South East Ln Mind where dnts have mntsl heakn twds. Telophone Support and Adv1¢• & Fa¢•-tfyI4 ai OU¢rh Callers are supported by our BrOmY Well Ass8SSQfS. For advKe, calk8r8 ar6 offared 8 short "gateway interviv' to halp tle¢ide how tY ¢an be$t be advised. Vulnerabk can ¢•1 in at ouf outyeath (tntyts or Can be given apwintment$ for face lo face ad¥ice. A$•l$t•d Infomiatlon - An appoinlrrenl for rner• in doplh 8dvice 4nOr(aSrk Written information Referral lo another agency or snposb" - Emergency appoinlrrnnls are provhled at Brcffi Tth¥n and at outreach c8ntre5 in OrF4'nglon and 8ed¢enham and Penge. Br¢ftkl•y W•ll D•dl¢at•d ftmi lTrlllng The Bromley Well seNice olfers a dedieatéd form filing sorvth 10 hob dnts totrpknt• applwts'on foFrn$ fer disability living allow8nce, attendance albwance 8imlar berfits. The servu is provhled either in oulre8ch cenlrns or via a home visit. Hou8lng Partn•rnhl Our housing contrac¢ wrth South Easi Lortyyon Mind u$ to provid& a H¢)uiirvd C8Mwork•r for tho1& dKnt¥ with h$h K8¥el mental health issues. Our HousirYJ Ca80ker Ikqises chJ8ely wth Ihe at South E85t London Mind. In oddilion, we al$owork ¢bs¢tywrth Shetter to provide ¥rn1 to Iheir tet)anl$. D•bt Frn• Advfi P•rtn•rshlp Crt89 Advlce Bromky Is • partner In the Debt Free Ad¥i¢• Project delNering quality debt advice to our dnts. Brcffil8y 8ofough Foodbank Project We woth closely with eromley 8orough Foothnk to pro ar as8r8ianc• for dwjnts using the ftjodbank servi. This includes eutreach sessions at Oak Church Communty Centre and the Waknuts Centre in BrOMY. Advl8lng London Proloct CitKen5 Advice 8romley are part of the pan London CitrLens Adwce ser. Wthing together wilh our other I10ffiCe$ we provide specialist sUPPOrt across London on Ihe Cost of Li¥irrfJ Criss. Mottingham Big Lotsl R95iderrtS crtoens Advice Bromley provide 2n outreach sesswjn at Meiiingham BKJ Lofal provNI1 infomiation adv and guidan¢e, covering housing. benefrt$. tlebt and energy. 10 the resxlertts of M¢ttinyham. The Glades Hub Crtkens Advice Brom provk18 an outreach Jwc and gUanCe 8e55ion at the One Brornley Pleatth Hub in the Glades Shopping Centre. Contrlbutlon of Volunt8WS The Charty receive5 5ignthcant arKI in volunteer5 that a55i5t in wfvsing dient5 and adrnini5tering the charty. vUnteerS are carefulty selected and follow a weldefi trainiry prograrnrre lo enab Ihern lo fulfil their role 8ff8cti¥ely.
BROMLEY CITIZENS ADVICE BUREAUX LTD REPORT OF TRUSTEES FOR THE YEAR ENDED 31 AIARCH 2025 Contribulion of Volunteers Over 66 volunteers contributed to over 14.340 hours of work to the Chanty durin9 thÈ year. Citizens Advice National 8Stimate It value of this help trj ovèr £800.0(KJ a year. Publlc b8n8ht statsm6nt The trustee board regularfy revw5 aLvilS of CrtTr5 Advi Bttynky in the Context of the Charitab obj'ects, as stated in the Artides of A5sociatien. This Indudes the requirerrents wrth [ect to puNic benefit. aTra in doing so follow5 the guidance on public benefrt issued by the Chanty ethrSSion. In planning future activity and in reviewing charTty's ar oP4eL#ives. the Charity COM¥s5'S gener31 guidance on public efht Is considered. The charrty's aclwrtS th8rty r8Lqte lo Its gaI obJecti¥e5 of prernoting art for the benefrt of tha public and in advanong the educabon of the publK. The Impact Report for April 2024 to Marth 2025 hyhlyhts thal for every £1 of fvndiry to Citvzen5 Advice 8romley there 15 £8.27 of overall nefit lo our dnIs, government and publK bodie5. There help provhled aL%o has a sunihcant intsngible b8nefit through improvement lo Ihe INes. well being and p¥odudivrty olour cJk?nls. Further infomiation about th¢ help and support Ihot ¢rtoens Advi¢¥ Bromky provided to Bfofty resbJonts ¢•n b? found in the Impad Report forApril 2024 to Marth 2025. The tep)rt 1$ •vaibt4& ¢)rt the Citizefis Adwce Brcffilèy web$ite. www.bromle cab.oi Strat icRe ort A¢hl•v•m•nts •nd p•rfomi•n¢• Th8 Charity provides adwce and assistance through our remrle lesephone swvice, by email and at various Outreaehoj within Biomley. Ci112en$ Advice Bri)MY $ub ¢oniract$ Ihe forn mplets"0n servic lo Age UK Bromley & Greenwch. CrtYLtn$ Advte 8romley ntrIbUted lo bolh national onL1 lo1 swol poliGy work and campahJn$ during the y?•r. Thi$ olkws us to a$$ist In hPJhlighting and influendr4J chayy h4rl$h4) 0¢Th. In the year endirrfJ 31 March 2025. there Vre 21.209 8dvKe ents. whth wa8 an increase of 9% on the previous yeor119.4081. The table shows the nurnber of everts by advice ca18gory in each of the pa51 hvo years along with the percentage change. There was a noticeab increase In adwce requests c¥)nceming finanual seNices, utilities and univers81 credit E¥•nis Y¢•rto M•rch 2024 3.897 Y••r to M¥rch2025 %Ch•n •neflt8 & ia¥cr•dlts Hou8ln 4W Foodbonk• and chrthtabh•u Bonefitj & Unlb•TJalcTedlt 1427 1340 1465 Utllitioi Communic108 Fin0nci Con*um•r 1.387 I.IAI 745 573 717 9116 ood• l ••rvTrc•• Othw or non cat oris•d Em lo nt Tu Reiation8hi .231b .2n6 17% 311 d fwni i]Till 317 282 138 21Y 1719b GendwVlol•nc•& • H•t•crim• Total 19.408
BROMLEY CITIZENS ADVICE BUREAUX LTD REPORT OF TRUSTEES FOR THE YEAR ENDED 31 AIARCH 2025 AGhievernefts and performance Icontinuedl The table below Shows the proportion of the rW advi events by (egory ar the ¢hange between the last year5. Weware beDefit5. housing and debt represented 45.5% of a rew advre events %vhich Ya5 a 2.6¢ decre85e on the prior year. There was significant increase In &J¥ice requests coTwniTrJ consuTrEr goods. finanual services and utilities. Personal independenGe payrrenl was [gest source of adwKe requests within Ihe nefitS sector. Council tax ar8 acojunted fer most new advice requests in the debt category. %ofTotal Ntw41rn E¥enis Y•artoMèrch 2025 19.Yl4 Y•atio Mafeh 2024 20.1 14.8% 13.311 Cha 8•n6llta & t&xcr•dlt• u•ln D•bt FOOdb1 ¢hwlt•bl• lu Benefiti & Unl¥w•alCr1t -1.1 ort 11_41h 11.0 lo.a 0.31h 0.6 2.8V4 Utliltlèt and comrnnlc•tlon• Fln8nci&8•Thlc•8 Con•urr•r ood• & S1¢•• Othoror non cot orimd Em T•x R•l•tlon•hl 6AVJ 0.1 •wdl G•nd•rVlol•nu&Abu•• • H•i•¢rlm• Tot 0.1 loo.6 100.0 Fln•n¢l•l Out¢¢)mes byAdvl¢e Are• Category Bonefits and tsx crnd6ts Totsl Income gain Other Debts written off Repayments re5ehoduled ReWimmeNi$, $eMc4s. ban$ 1.684.282 4,299 1,688,581 768,850 11,807 240 148,315 2,617,593 768.850 11.607 240 148.315 164.461 1.684.282 768.850 CrtYn$ Advice Br¢mkny is pr(AO of ex¢elent seNice that ¢•n prowde lor our dients when they a expenen¢ing very difficult lirres. Thk4 IS possibkn due to Our slrffig rnanagerrenl learn along With the deduled ¥olunleers and 518ff. We are Continuing to work wrth our fvrn1ers arn1 other voluntary organiwions $0 that heK and a$$i$lae 1$ there for our lienls ¥vhen they need it. Flnanclal revlew Total Income for the year was £946,243, up 10% 12024 £861.6721. ExF¢ndrtU Increased by 11% to £849.634 12024.. £763,809). Staff costs represented 73.5% 01 irrne CA)mpared With 71.2% in the prior year. A net surplus of £,609 was gener8ted12024 £97.8641. Reserv8s poIIcy The Board of Trustee5 follow the prevailing Chanty Ccrnmissions GUhlan on Charity reserve5. 50. the Board of Trustees reguLqrly examine th8 main risks to Ihe org8nisatiM and th8 aNty to manage tha re8uIts"ThJ finanaal Impact. As the rnain aim of Citen$ Advice Brorn Is to it5 fvrKls for the of peOe of Brornley. it doe5 not inlend to keep re5erve5 beyond those pentty requi lo Meet. fluctuations In the liming of reipts and expenditures,. to ensure that operations are not dBrupted by unexpected e¥ents'. and to en*le ressary capital and other expenditures to be made when required
BROMLEY CITIZENS ADVICE BUREAUX LTD REPORT OF TRUSTEES FOR THE YEAR ENDED 31 AIARCH 2025 R888rv88 policy Icontinuedl ReseNes are the part of the unreslncted funds that is freety availab to spend on any of charity's purposes. At 31 March 2025. Crtoens Advice BrOmY had £526.471 of unlestn( fijnds. hehl as (xsh in Instant ac(ss bank accounts. A surn of £33.500 has designated a5 Ihe thardV5 curren¢ offKE OSe expirEd in OLI(er 2025. Thi5 fund will Gover either ase renewal costs or relocation expenses shoukl suitablB tern not be agreed with the landlord. The free re5eNe Is thar8for8 £492.971. In these uncertain times, the Board of Trustees consk1er rt desirable to maintain the free reseNe 81 a level of betW8en thr8e and six months of budgeted operatsonal expendrture. This Is 10 make sure that in the event of unexpèded financial or Service problem5. adivilies can be rnanaged effeLlivety lo minirnise disrupt to Servi users and to enab CitEen$ Advice 8romley to rr1 Ils slatulory errploym8nt obligatS to staff. At the ba18nc8 sheet date tha free r88eNe 01 £492.971 represen1 6.6 months of budgeted exF4ndrture. VVhil8t this ex¢eeds the reserves policy, thi$ 1$ ton$idered io be a rwr8ry $ituatson 0$ rt 1$ ¢urrtntly anticipated that unr&$tri¢ted resee5 will be required lo ftJnd a budgeted Iradirg deficit for Ihe financial year ending 31st March 2026. In oddilion, ts Board of Tru$t8¢$ nder Ihot th? unrestri¢ rwr¥w may bo r¢quiroO tg.. Caver pOssie expenditure a$$waied with ffjneooiiating kasè for the use ol p¥rt of Coftwnunity House. whi¢h expires in Octobef 2025. or sourcing, contractiTrJ and 1)catIng lo an attemal1 sile within 8romley. Cover ¢o$ts wlated to $laft Irain1ng. professn01 develolynent. or other initiaiwe$ atmed at improvin9 Staff capacrty and for expansion of Citizens A(jv1 Br1YnY $ re¥th. This Coukl Indude l•un¢hino new servi¢$. apenino •dditional outreach locations, or in¥e5ting In new technc4cgy to irnprow Servi delivery.. and ¢o¥er any unexpected financial $hortlall. Thi$ may arise io o delay In fvnding or an unanti¢ipaled rise in operational co$i$. 8y way of example, Ihe increase in lh& empbyer naiional insurance payments elfectiv& from April 2025 was an addition81 c05t that had not en pr•viou5ty antipated. Prln¢lyl lundlng CitRen$ Advice BrOMY benefited frtrtn funding prowded by a vanety of saurttt. Our Core funding rem8in$ 8ssocialed wrth the BrOmY Well prqect whKh is 5UPPOrted by Brorn Third Sector Enterprise IBTSE CIO). Further. donations were recewed through Teynbee Hall for our Debt Free thce Propd. The Bromley 8orough Foodbank for our Foodbank prled$, London Citizen$ for our GLA projea. Community Li8 8romky for our Mottingham Local Re$Klent$ Outreach project, Cib'zen# Advieè for ouf Energy Advi¢e and South Easi London Mind for r Htsusin9 Cosowothar prq8Ct. Investment pollcy No long lem investments were hekl at Ihè balance sheet da. FU noi required for use in thè short temi are kept on deposit with CAF Bank Ltd or with HSBC UK Bank pk. Futur¢ Iv¢lopm¢nis ¢itken$ Advi• Bromky ha$ a roling pn aiftw ai achn9 tf folmng $trategi¢ 04eth"ves.' To prowde e cost eff8cliw 8nd high ou8hly 8dvKe seryKe Ihal noIS th8 needs of BrOmY'S c0npThurntS The Charity is seeking to maintain qualty staTrJards by ensuring that staff are trained and supported. that they have adequate resources. and are guk1ed by a ClFelent Trustee board commrtted to the food highest standards of governan. To provide a cost effectNe and hvJh qualrty advi( servi( that meets Ihe needs of Bromlels communities. Therefore. Citen$ Advice Brotnky $tnves to maintain qualty sn4[S by making sure that staff a Irained and supported, that they have adequate resource5, and are 9UKJed by a comwenl trustee board cornmth to the highest standards of go¥ernance. To influence policy and practice at local and na"Onal er$ by involving and using Ihe experiences of our dients. To tr)is end. CrtenS Advits BrOmY (x)ntinues to Ix>niribute to the effettNeness of CrtEens Ad¥ir's research and campaign Initialive5 and will use evthnce colwed by Cthzens BroMY to argup for improvemen15 to serv15 used by people in Bry. In additw, CitrLens Advi 8romky wil continue to ensure that the profile of rt5 volunteers Is re resentatNe of the pulats.on of Bromle
8ROMLEY CITIZENS ADVICE BUREAUX LTD REPOR T OF TRUSTEES FOR THE YEAR ENDED 31 AIARCH 2025 Future developments lcont1nLjl To preserve the continued viability of Ctrens Ad Brryry in 0y. Obviousty lo(xl Cibzens Advice offil can operate wrthout adequate re50urce5. ReSoUrS are not al3Y5 mwey. but can be peop, latIOnShips. or access lo new sources of support. We need to maxiMe all of these to deliver the best se1¢8 we can to the people of Br(Mnley. We will continue lo aim to aethieve greaier reeegnibon with the pu. businesses and Institutions of Bromky We will 5trwe to build and strengthen effedive partnerships that prornote equalty and social indu5ion. Rlsk management The trustees recognise that the major slrategK. business and alational risks Citi2ens Ad¥irA BrOmY faS need to be wularly reviewed and that systems ¥e th pl•L to mana those risk$. To Ihat end Ilw ul0[lY monrtor risk and the assory8ted mrtigaliry actions. ¢rtYLen$ Advice Brom L8 largely reliant M the lundiThJ a$ted with the 1b&Y Well SeM"¢o as well a$ other $m8ller sour¢e$ of lunding from other organisaiion$ and ¢hariti&$. The possiblty thai these $ourr$ of In¢(me mvJhl wduc& pose5 3 significant external risk te CilrLens Advice Brorn. Through impthenliry the action plan referred lo above, the trustees are seeking lo make sure that Cilvlens Adwce BrOmY continues lo t1¥? Into a revilalised organisalion that will eonlinue to attra sKJnificnt ¥@IS of fundirKJ for Ihg foreseeab future. Internal risks are minimised by the implementaiion of ¢onirols thai require aulhonsation of all tran$athon$ and proJe¢ts. Poliue$ and ¢ontrol$ are alway$ in place lo alkw for a consistent qualty of delwery for all oll%r cyeralional asFects of the charity. These poliaes and controls are p&nod81ty reVW+d lo make sure that IW slill meet the needs olthe charity. Goln9 conc•fn Th• Irustotri are ef tho opinhryn that Breffjkny Advic• But•8ux it a Going Conc•m ai at 31 March 2025. The financial slalernenls have been prepared on the assumption that Crtjzens AdvKe 8romley ab to continue 88 going Concern. Th¢ tru$lees consider thi$ appropriate haviNJ word 10 Ihe Current level of unreslnded re$erve$, the financial position, future an$ and the expected Ve1 of income and expenditur• for 12 rronths frorn athhori51ry those financial slatern18. There are no rnaterial uTrc•rtaintS aboul CitnS Bromy8 ability lo continue as a going cencern. Structur•i qovernance and management The company is a charrtable CpanY limrted by guarante• aTrJ is governod by its Artide5 of Assrrialion datod 15 January 1988 as arnended by special resolutions on 21 Novertknr 2C#)1. 21 May 2003, 18 Novemter 2014 and 18 April 2018. It 1$ regi$lered a$ a ¢hanty wrth the ¢hanty Cormii$$ion Under nunr 299762. Registration wo$ 9ranted on 21 December 1988. The trustee$ of 8romky Citizens Adwce Bureaux Linwted who seNed during the year 8re". Mark Dixson (Chairman) Jana Lowe Ger81dine Pow?11 (Vice Chairl Ireswaned 22 July 2W251 Sindhu Maripi Ire5vJn8d 10 November 20251 Margaret Cromplon (Treasurer) Apama Sapre Sacha Czarnu5zewcz Eslela Landro lappointed 20 May 20251 Ernw8 Davie$ Peter Quirk lappointed 23 September 20251 lan Oenni$ Iresigned 3 December 20241 Caroline Gomm The chanty is also known and refeThed lo as CiizeThs A¢fvce Appointment and recwitm8nt of truste05 Trustee5 (who are a150 mernbersl are eed at Ihe annual gereral rreeliny. Trustees are norrnalty recrurted through advertising or folkwing a recommendation. Al aFplKants ale gIn an "Introduthon to the Board of Trustees" docum8nl. oullining some of the key requireffnis of th? rde. and are asked to comWete an arn)10n fomi and a skills arfÈ. The latter dvcuTnent help5 make sure that best Use 15 rnade of skills. knowleilge and experien that Irustee5 are willing lo offer. Appoinlrrnts are rnade following succe55ful sec0 inlervws cOrnped by the Chair. several trustee5 and CEO. and ar? subject lo satssfactory references.
8ROMLEY CITIZENS ADVICE BUREAUX LTD REPORT OF fRusfEES FOR THE YEAR ENDED 31 MARCH 2025 Pollcles adtsptÈd for Iht Induction and trainlng of trustets Ne%Y appointed trustees are provided with a comprehenswe induthoTr to Citizens Advi BroMY through the provision of training courses and mentoring by established trustees. They are also encouraged lo spend some with our staff and volunteers remotely 2nd. rf wssible, will be en¢x)ura9ed 10 visit oui offir in 8romY and an outread) kI(tn lo gain a more detailed understanding of the nature of Cth'zen5 Ae Brrynkls work HfKI the thalknge5 tsced. Ongoing training is provkled in a vaiiety of Yay5. Operath?nal update5 arbj PTe5entstion5 gweTh at board rrting5 provide further inswjhl inte Citizens Advice Bromky s eperalions and the Bsues teng fa by dnts. In addition. there are Crtkens Adviee websites which each ha¥e sections aimed specffically al Iruslees. provide detailed reference Infomiion and $eW_help gye¥ on all a$pÈrts of the chanty'$ govemaw_ Organlsatlonal structtsro and d8c6slon maklng CitEens Advice Bromky is governed by rt5 trustee board whKh 15 respor1b lor settiry the Strateg direction of the organisation and the policy of the charty. The trustee5 carry the uttirnale responsibilty for the conduct of the charity and for ensuring that Crtizens Advice BrOmY satisfies rts 981 and ¢ontractU81 oblvJations. The board meets bpmonthly. Tho board is supported by a Resources Commthe. Finafic C¢rtmmrt¢ee. pleS & Prt)¢¢Oures Ctymmrttee and the Prerni5e5 Working Group. The board delegates lo each defiwd aulhm to exarnir•. reviw4 disQ155 relevant matters and lo report findin98 and make recomrndations to Ihe board. Th• Chitrf EX0¢ut Offi¢tr has rospon$ibility lor Ihtr day-tfyday ¢)ptrrations oftho charity inc4udino financ•. Llwploymont and delivery of service5. Pay pollcy for W manag8m8nt p8rnonn81 All trustees give ol their Iirw freely and no trustée reced rérnunLf•iion in th• y•ar. The pay of Mnior staff 1$ o¥iew•d annually by the Chief Executive and Board of Trustees. The renwJneratKn for the Chf Executive is dechlad by the 8oard. The Board conser a ronge of ténchrnark$ ¢7rfena twhen s¢tbng pay. Wldor network- Cltlz•ni Adv1¢• crtllens Advic& BroMY Is o ol Naiion¥l Assw•tvJn of czenS whKh Ir•de$ ¥$ Crtlzen$ Advice. Citpzens Advice set5 guelIneS for th6 operatiw of individual rnembBr$ 10 whth bcth p8rtrts èdh6ro to ind subscribe. Crtk8ns Advice makes rnanageThnl guidance and advice a¥a1b to merthrs. Citkens Advice undertakes an extemal audit of the Citizens ce Brthmley every three years. in a(%Jition lo telephone a$$e$swni$ at yearty InteNal$ Thi$ is 10 t1eiemil whether the sIral¢ aim$ of Ciliten$ Advice Br(xnky meet the Standard5 for mmbtrrnhip and Ihat Citizen$ BrLxnloy k4 opofatiTwJ in adheren¢ to Citizen Advieo$' aims and principals. Crtkens Athii¢e BrOmY S o founding mber of Lty)dDn citoen$ Ad which was established in 2024 8$ 0 ¢0. ordin8ling and collaborative project by 28 London Citizen5 AthfKe charites. The primary objectwe is to idenlfy, and cenlract, funding opportunities that are only availab lo organisalions that can delNer services on a pan-London basis.
8ROMLEY CITIZENS ADVICE BUREAUX LTD REPORT OF fRusfEES FOR THE YEAR ENDED 31 MARCH 2025 Trustees r8spon$lbilltles The trustees are responsib for preparing a tnjslees. annual rep1 financial statemÈnts in acewdance with aPpIable law and United Kingdom Generalty A¢pted Accounting Company L8w and the law applicab lo Charit in England and W8188 requires the trustees to prepare finanual Select 5Uitabk accounliry pol5 and then appty them consi5tenUy". Ob$erve the rneth(S and printsples In the Charilie$ SORP 2019 IFRS 1021." Make judgements and ÈstimaiÈ$ that are reasonaNe and ptudent". - Slate whether applicab accounting standards have been followed, sutpd to any material departures disclosed and explained in the financial statements. and . Prepare the financial statements cffj the goiTrJ corKem basi8 rt is avropriate to presume the ch8ritable company will continue In business. The trustees are responsib for keeping adequale accounliry records that disdo8e with reasonab accuracy at any time the Iinancial position ol the charrtable company and enaNÈ them 10 ensure that the finanual statements comply with the corDnieS AGt 20C6. They are ¥150 responsib for $afe9uar4Jing the assets of the tharitab cornpany and henGe for t8king rea8enabl8 steps for the prevention and detection of fraud and other Irregularit5. This report has been pr•pared in accNdance wth Ihe swual provisions of Part 15 ol the Compan5 Act 20C6 relating 10 small companias. Signed on behalf of the tNslee8'. Mark Dixson Chair Dale.. 3 Oecernbor 2025 10-
BROMLEY CITIZENS ADVICE BUREAUX LTD INDEPENDENT VAAMINER'S REPORT TO THE TRUSTEES OF BROMLEY CITIZENS ADVICE BUREAUX LTD I report to the charrty trustees on my examination of Ihe accounts of the charitable cotnpany for the year ended 31 March 2025 which are set out on page5 12 to 21. Responsibilities and basiB of report As the chanty trustees of the company land also its directors forthe purposes of company lawl you ar8 responsible for the pparatiOn of the accounts in a¢0)rdan wlh the requIrnents of the CompanEs Act 20(6 I'the 2006 Acl'l. Having sèlisfied myself that the accounis of the company a noi wuired to be audited under Part 16 of the 2006 Aet 8nd are eligible for independent examination. I report in respect of rny exarnin8tion of your wmpany s accounts 85 carried out under section 145 of the Charrties Act 2011 I'the 2011 Ad'l. In carrying out my examination I have followed the Directions given by the Charrty CoMmissn under secbon 14515llbl of the 2011 ACL Independent examlnerf8 $tstement Since the company's gross Income eXded £250.000 your examiner must be a member of a body listed in section 145 01 the 2011 Aci. I confim) that l am qualified to undertake the examination because l am a member of ICAEW, which is one of the li51ed bodies. I havè cornpleted my 8x8mination. l eonfimi that Th) mattets havè eom& to my attentioTh in ojnnection ¥th tho examination giving me cause to beIve that in any material sPeCt.. accounting records not kept in pect ol Ihe company as by section 386 of the 21)06 Aet, or the accnunls do r¢ accord wth Ihose records, or the accounts do not comply wlh the aco)unting wu1ments of seth'on 396 of the 2006 Act other than any quireMen1 that the accounls give a'lrue and lair view vthich 1$ not a matter conSided as part ol an independent examination." or the accounts have not been prepa0 in acxCKd8r the methods and prinoples of th8 Statement of Reeommended Practice for accounliThJ and reporting by chanlies applicable to ch8rits.es preparing their accounts In accordan *ith Financial Reportirrfj Slandard applica¢ in the UK and Republic of Iland IFRS 1021 I have no concern5 and have come acros5 no olher matters in connection 1th the exarnination to which attention 8hould be drown in this report in der ¢0 enable a prcw understanding of th? acrounts ¢0 be reathed. Signed. S Holmes FCA First Floor, River House 1 Maidstone Road Sidcup Kent DA14 5RH Date. 11 DeMber 2025 11
BROMLEY CITIZENS ADVICE BUREAUX LTD STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING INCOME AND EXPENDITURE ACCOUNTI FOR THE YEAR ENDED 31 MARCH 2025 UnstrICted Re$trl¢ted funtts funds 2025 Tolal funds 2024 Totsl funds Note Income from.. Donations and legacies Charitable activities Other trading activrtie5 Inveslrnenls Total Income 1.965 564.714 3.399 3.832 573.910 1.965 937,047 3,399 3,832 946,243 1.078 857,376 2,898 321 861,673 372,333 372.333 Exp?ndltur• on.. 470.027 470.027 379.607 379.607 849,634 849,634 763,809 763,809 Total expendlture Not mov•m•nt In lund8 103.883 17,2741 96,609 97,864 R¢¢onclll¥tlon of fundg.. Total funds brought forward 422.588 11.069 433.657 335.793 Total fund• ¢ath•d loard 526.471 3.795 530,266 433,657 All of the abo arnounls relate lo ntInUing a¢tivilE¥. All recognised gains and kjsses a included in the Stalement ol Finanoal A(*'V1e8. 12-
BROMLEY CITIZENS ADVICE BUREAUX LTD STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING INCOME AND EXPENDITURE ACCOUNT} FOR THE YEAR ENDED 31 MARCH 2025 Comparative only Unre8trictsd Restricted funds funds 2024 Total fund$ Note Income from.. Donations and legacies Charitable activities Other trading activrties Investments Total income 1.078 580.040 1.898 321 583.337 1,078 857.376 2.898 321 861,673 277.336 278.336 Expendlture on.. 486.390 486.390 277.419 277.419 763,809 763,809 Totsl •Xnd1tUrn Net movement In fund• 96.947 917 97.864 Reconclllatlon olfund8'. Total funds brought foThvard 325.641 10,152 335,793 Totsl fund• forword 422.588 11.069 433,657 All of tho 8bov• arnounls r•l8t• io eontinuirrfJ adivit*s. All re¢ognised gain$ and bs¥e$ are induded in Ihe Statwrent ol Finanrial A'V1$. 13-
BROMLEY CITIZENS ADVICE BUREAUX LTD BALANCE SHEET AS A T31 MARCH 2025 2026 2024 assets Debtors Cash at bank and in hand 115.210 450.335 565,545 47.800 427.833 475.632 Creditorn.- amounts falling due within one yo¥r 135.2791 141,9761 Nèt eurrnnt a8s•ts 530,266 433.656 Totsl assets l•ss current Ilabllltle• 530,266 433.656 Funds Restricted lunds Designated funds Unrestricted fvnds 3,795 33,500 492.971 11,069 11 422.588 Totsl fund• 12 530.266 433.657 For the financial year ended 31 March 2025 the ¢aritable cL)mpany was enlthd to exemptson from audit under section 477 01 the ccpanIeS Acl 2[ relatsThJ lo smèll eornpang. Trustees, rnsponsibiliti•8 The mernbers have not required the rnpanY to oblain an audil of its finanrial statements for the year in question In accordance *ith section 476, The Iruslees ackno%dge their spOnSI.1s for c4Jrnplwn9 the ulMentS of the Ad wth respect lo accL)unting records and preparation of finanoal ststemenls. These finanoal ststernents have teen prepad in acare the speoal provisions of Part IS ol the Companies Aot 28 lating to small companies. The financial ststements approved and authoriseLI for issue by Ihe Board of Trustees on 3 December 2025 and signed on Its behalf by. M8rk Dixson Chair Company Number. 02210997 14-
BROMLEY CITIZENS ADVICE BUREAUX LTD CASH FLOW STATEMENT FOR THE YEAR ENDED 31 MARCH 2025 Note 2026 2024 Cash flow froffl operzting activities 14 22,502 125,599 Cash and ¢a8h equlvalents brought forw•nl 427,833 302.234 Ca8h and cash equlvalents catheil loTh¥aYd 450,335 427.833 Cash and Cash equlvalents coslsts ol- Cash at bank and in hand 450,335 427.633 Cash and ca8h equlvalents ¢ath•d lonvard 450,335 427.833 15-
BROMLEY CITIZENS ADVICE BUREAUX LTD NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 1 Accounting policies 1.1 Basls of a¢¢ouniing Bromley Citizens Advice Bureaux is a tharitable Company in the Unrted Kingdom. The address of the registered office is given in the charitsble company informats.on on page l of these finanual ststements. The natu of the charitable cornpany's oper8tions and prinapal activrties is to promote any charrtable purpose for the benefit of the community In the London Borough of Bromley by the advanment of educatyon, the proteclion and preservats.on of heatth and the relief ol poverty. sickness an¢J dist$$. The financial statements have been twared in aordance wth Actounb"ng and Reporting by Charities.. Ststement ol Recommended Practio applicable to ehatrties prepanng their aecounts In accordance wrth the Finan81 Reporting Standard applicable in the UK and Republic of Ireland Issued in October 2019, the Financial Reporting Standard applicable in the United Kinglom and RepUtlC of Ireland IFRS 1021, the charit8 Act 2011, the Companies Act 2006 and UK Generally Accepted Acxountsng Prac11. The financial statements a prepa on a going concem basis Jnder the historical cost convention. modified to Include certain items at lair value. The finanaal statemenis are prepared in steding N%l)Ich is the functional currency of the chanty. Th• significant accounting polioes applied in the preparatioTh of these finanual statements am sèt out bèlow. These policies have been consistently applied to all years prwjented Un$3 otherw$e stated. 1.2 Fund a¢¢ountlng Unreslncled general funds a funds which ean be used in acxordartt the charitable objects at the discretion of the trustees. Restried funds are fun¢Js that can onty b8 used for parth"cJJlar restricted purposes wlhin the otyects ol the thariiabl• company. Restriction aris•s ytsfiad by th• donor or %•th•n fvnds are rais•d ftsr particular ¥lricted purpgyes. 1.3 Income recognSllon All Income is Included in the Statement of Finanoal Ath"ties ISOFAI tten the charitable company is 9allY entitled lo the Income after any performance condthns have been met. amount can be measured reliably and il i¥ prgbable that the income will be received. - Donations a recognised when Ihey are reiVed aThd any income tsx reVerable in relation to rjonalions received under gifi aid Is cOgnised at the time olthe donation. All grant incorne Is recognised then Ihe company 15 kgally entitled to the inojme and the amount ean be reliably ests'maled. whe grant InCe received laleS lo a later period. the appropriate arnounl is deferred lo that period. Prov1510n of services incorne Is Induded In the SOFA In the ptnod to thith thèy rèlatè. - Investment Income 1$ induded in the SoFAwhen feceivable. The charity also ceiVe$ help and support In the lomi of volunlary aSsiStsn in advising the public. This help and support Is not included in the finanoal statement. Hfftver. ils value to the charity has been estimated and di8d058d in the Trustees Report. 16-
8ROMLEY CITIZENS ADVICE BUREAUX LTD NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 Accountlng p¢e$ Icontlnuèdl 1.4 Expenditure recognition l expendrture is accounted fer on an acnuals basis aThl has been rjassified under headings that aggregate all costs relaied to the ¢ategory. Expenditu ts Twnised Whe the is a kgal or o)n$ttudivè Obla0n 10 make paymÈnt$ to third parties, il is probabk that the settkrrent Will required and the arroJnt of the c4)l¥ation can be rneasured reliably. 11 Is categorised under the follwng headings.. Expenditure coryrises those costs IncJJryed by the Charrtab company in the delivery of rts activities and senfices fof b&neficiars. It inejudes boih rxjsts alk)c2ted diref to such activities and thos8 costs of an indire¢A nature necessary to support thwn. Support costs are those that assisi Ihe work of the charty but de not dedlY represent charitable activities and inclutle offi¢e ¢o$ts, governance ¢osts. lmini$traiive payroll ¢o$ts. They are Incurred tlire¢iiy in support of expendrture on Ihe object5 of Ihe charitabk cornpany. Where costs relate lo rrnre than one activty er support function. they are apportioned on an apprepriale and reasonable basis. predominantly th r8fer8nce to esbmate usag9 or by lul bmè equi¥al8nt Staff numters employed on the Charitab activity. - lrreco¥erabVAT is charged a5 an eyn88 ainst the 8cwty lor which expenditure arose. 1.5 Debtors and credltorn rec•lvablo I payablo tthln on? year Debtors and cr8drtors wrth no staled Interest rale aThY receivab or p8yaN& wrthin om year are feeorded al transaction pric. Any losse$ arising fr(m iryaimient are rwnised in expenditure. 1.1 T•x The charty 15 an exempl charity wrthin Ihe nw3aniry of 5cWulo 3 of the Charitie5 Act 2011 and 15 eonsidered to pa55 the tests set out in Paragraph 1 schedu 6 Financ Act 2010 and IherefNe rt rnee18 the defi'nition of a charitable company lor UK ¢orporobon tax purpg90$. 1.7 Ernploy•e b8nellts When employees have rendered serwKe to the chanty. short-lemi enwoyee benefits lo which eryloyees 8re entrtd are recognised al the undCunted amount expeded to b2 paK1 In exchange forth81 service. The chatY operes ¥ defined contrributw pl•n lor t¢nefrt of ts emWoye•s. Contributions are expen$8d •$ they beeome payabkn. 1.8 Golng concem The tFuste•$ ar• of the ¢pinion Ihat Brtyy citoen$ Bur•8ux is a 90irrf4 c•n¢em a$ al 31 M•rth 2025. The finanaal statements have been prepared on Ihe assumption that the charty is ab to continue as a going concern, which the trustees rxJnsKler appropriate haviw w8rd lo the ojrrenl level of Un$tred Serves. the fin8n¢ial pgsrtlgn, plans and Ihe expe¢ted level of Incw aNI expentlflure for 12 months from aulhon$ing these finanual siatennls. The are no material uncertaint$ about the chaiity's ab4ty to con(snu8 as a going concem. 17-
8ROMLEY CITIZENS ADVICE BUREAUX LTD NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 Income from CharItab actlvltl88 Grants receivable Bromley Third Sector EnterISe IBTSEI Bromley Borough Foodbank Debt Free Advice Preiect Crtyzens Advice Cesl of kning ICOL Energy Advice PrograrnrrE IEAPI Foodbank As$e5$0r Greater London Authonty Cost of Living IGLAI Bromley Mental Housing Prqect IMINDI Glades Hub Advice Other grants than £S.(t()I 2025 2024 564.714 28.254 81.124 540,994 36,912 88.754 15.000 50,081 51,256 45,333 19.045 59.277 68.849 64.787 45.726 18.427 5.889 10,001 857,376 INMe from charitab al¥its was £937.047 12024 . £857.3761 of which £372.333 12024 . £277.3361 wa$ attr1bUtsb lo reslrictgJ and £564.71412024- £580,040) was attrknutats to unrestrKted fund5. In¢om• Irtyn oth•r trndln# •dlvl¢b•• 2025 2024 Fundraising First awj training 3.399 1.898 1.000 2,898 3.399 IncoTh from charilabkry activrtyas was £3.399 12024 - £2,8981 of which £Nil 12024 £1.0001 was attributable lo restricted and £3,39912024. £1,898) was 8ttributabl8 lo unreslrided funds. Expendlture- current y•ar Sta ¢os Olrect Support ¢o•t• ¢ost• 2025 Toi•l 2024 Totsl Charrtable activit.. General advice Debl Free A(Jvi¢e Proje BrOmY Borough Foodbank Energy Advice PregrarnTh IEAPI Foodbank Assessor Greater London Aulhonty cost of Living IGLAI National Ovefflow Prqe¢t INOPI Mottingham Big Local IMTGI Glades Hub Advice BrOmY Mental Housing Project IMINDI London CtRen5 AdvCe IUKPNI 433.387 70.524 18.539 32.731 41,378 $91 85 85 31.280 10.009 .045 81.124 25.207 46.021 64.372 486.391 88,754 36,912 50,081 51.256 13,205 18.364 39.803 555 52.004 3.716 5.286 15.973 45.726 4.181 849.634 46.333 2.640 1,442 3.716 1.4Cfj 4.547 10.735 11.426 34.991 4.161 695.450 42.694 111.4 763.809 Expendlture- prloryear Oire¢t Supwt 2024 2023 Total costs Charrtable activithrys.. General advice Debt Free London BrOmY Borough Foodbank EnergyAdvice Prograrn IEAPI Foodbank Assessor Greater London Aulhoiity Cost of Lwing IGLAI National OveTfiow Proie¢A INOPI Mottingham Big Lo(*l IIKfGI 388.832 74.911 38.139 59.420 13.663 7.043 12.3( 11.141 486.391 88.754 38.912 50.081 51.256 504.122 88,196 41.380 37.775 40.115 126 8.111 46.333 21.917 2.320 1.036 610.634 69 317 38.534 114.641 1442 763.809 657,935 18-
BROMLEY CITIZENS ADVICE BUREAUX LTD NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AIARCH 2025 5 Supportcosts 2025 Total 2024 Total Rent Insuran Telephone Repairs. ne%dIS and equipment Printing. postage & ststionery IT support and subscription costs Adverts51ng. Marketing & CommuniGqtio Payroll fees Bank charges Sundry expenses Governan. Independent examinerfs fees Other Other accountancy fees 54.472 1.917 5.590 1.335 4.207 17.171 619 15.573 120 741 54.312 1,984 5,331 981 3.869 16.242 1.839 17,329 120 208 3.200 1.745 4.800 111.490 7.000 626 4,800 114.641 Staff eo8ts 2025 2024 Wages and salaries SorA81 security costs Other pension cosls Ernployers allowan yeols 637.495 52.223 19.732 14.000 695.450 545.140 48.446 17.048 610.634 Th• av•rag• numt*r ol •mploy•as, by haadcount. during the yéar. 2025 No. 24 2024 No. 23 Stsff One employee eamed bets4Een £60.1)00 and £70.iYJO in the c)jnt year12024.. Norel. The Senior rnonagem¢nt t¢8rn wipri8e the key rnanagement pernTre1 of the thari¢able wrnpany in tharg? of d1ctIng and controlling, running and operabng the Charitsb cx)mpany on a day lo day basis. The remuneration to the employees. Induding employets naonal Insuran and employers pension contributions, total £190.86612024". £162.9801. No trustees receNed remuneration dunng the penod. 7 Tru•t8• remuntration The Trustees %%ere not pawj remuneration t1unThJ the year. The no reimbursed travel expenses dunng the year12024. £Nill. 8 Debtor8 2025 2024 Trade debtors Accrued Income Prepayrnenls 111.749 3.461 115.210 46.628 1.172 47,800 9 Credltorn.. amounts falllng due wlthSn one Jpar 2025 2024 Other creditors Accrua15 16.471 18.808 35.279 25,227 16,749 41.976 19-
BROMLEY CITIZENS ADVICE BUREAUX LTD NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 AIARCH 2025 10 Restrl¢teil funds 2025 current As ot 1 Aprll 2024 In¢ome Expendlture Asat31 March 2025 Debt Free Advice Project Bromley Borough Foodbank Eneryy Advice Programme IEAPI Foodbank Assessor Greater London Authorrty Cost of L7[j IGLAI National Ovefflow Project INOPI Mottingham Big Local IGI Greater London Authorrty Cost of LIWNJ IGLAI Glades Hub Advi Project UK POtr Netrrks 81,124 28,254 59,277 68,849 64,787 181.1241 128.2541 159.2771 168.8491 164.7871 13.7161 15.2861 145.7261 118.4271 14.161 1379,6071 7,511 3,795 1.728 45.726 18,427 4.161 372,333 11,C69 3.795 2024 eomparatlvo A8 at 1 Aprfl 2023 Incom• Exp8ndltur• A•at31 March 2024 Debt Free Advice Prqect Bromley Borough Foodbank Eneryy Advice Programrne IEAPI Foodbank Assessor Greater London Authorrty Cost of LiwThJ IGLAI National Overfow Project INOPI Mottingham Big Lo1 IMTGI 88.754 36,912 50,081 51,256 188.7541 136.9121 150.0811 151.2561 146.3331 12.6411 11.442 1277,4191 10.152 7.511 3,558 11,069 10,152 278,336 Debt Free Advice Project Citizèns Advic• Bromlty is a partnor in Iht D•bl Free Advice Projèet dtlivering quality debt advice for our dienl$. Brornley Borough Foodbank To provide advi and assistance lor dients using the foodbank service. Eneryy Advi Programme To provide advi and assistance lor dients experiencing energy issues. IEAPI Foodbank Assessor Greater London Authonty Cost of Livin9 IGLAI To prowde adv and assistsnce for dients usirKJ the fo(wJbank servi. Crtizens Advi BrOmY are part of the pan London Citizens Advice SeNce. Workin9 together ¥th our other local Offi provide specialist 5UPPOrt across Lontlon on Ihe Cosl of Liwng Crisis National oVeoW Project INO Purchase ol soft phores. Mottingham Big Local IMfGI Crtizens Advice Bromley began an outreach session at Mottingham Big Local provKling infornation adv and guidance to Ihe Mottingham Big Lo¢81 Residents. To provide mental hearth Se$ In BrOMY, Lewsham and Greenwich. Bromley ntaI Hea Housing Project IMINDI Glades Hub Advice Project Glades Othreath Crtizens Advi Bromley are provkling a klY Inforrnation. advi and signpostin9 session. Extending low carbon trans0 thce serwLES into London. UK Pos%tr Neiworks -20-
BROMLEY CITIZENS ADVICE BUREAUX LTD NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 11 Designated lunds Asatl New Dtsignatitsn AS at 31 March April 2024 designation released 2026 Community House lease 33.500 33.500 Community House lease Fund to Cover kase rene%Ydl at Cornmunty House or ielocation expense5. 12 Analysi8 of net a888t8 betw•en funds- 2025- Current Net current assets Total Unrestricted funds Designated funds Restricted fun¢Js 492.971 33.5 3.795 530.266 492.971 33.500 3.795 530.266 An1}$ of net as$ets bgtwttn fvnd• - 2024- Comparotlve Net current assets Tgtsl Unrestrict¢d funds Designated funds Rèstricted funds 422.58a 422.588 422.588 11.069 433.$57 11.069 433.$57 13 Commltments under oper•tlng1•48•8 Total future minimum 8$e payments under nonwcancllthe operabng leases are as follows., 202S 2024 Within om year 15.143 15,143 25,960 25.960 14 Reconclllatlon of net Income to net cash flow fmm operntlng a¢¥01088 2025 2024 Nel Incorne for year Decreasellincreasel in deblors IDecreasel in creditors Nel cash flow from operating actiwbes 96.609 167,4101 16.6971 97,864 47.075 19.3401 15 Related party transactlo There were no relaled party transacbons in this year orthe precJin9 year. 16 Company limited by guarantee The ¢ornpany is a company limiteij by guarantee. The rnembers of the ¢xmpany are the trustees narned on page 1. In the event of the company being wound up. the liabilrty in SpeCt of the guarantee is limrted to £10 per member Ofthe company. 21