8ROMLEY CITIZEMS ADVICE BUREAUX LTD
FINANCIAL STATEMENTS AND ANNUAL REPORT
FOR THE YEAR ENDED 31 MARCH 2025
R•gl•t•rnd Charfty No: 299762
R•gl8tsrnd company No: 02210997 IEngland •nd Wab&•l

BROMLEY CITIZENS ADVICE BUREAUX LTD
CONTENTS
Page No
Legal and Administrative Details
Chai¢s Foreword
Report of the Tnjstees
3-10
Independent Exarninefs Report
Statements ol Financial ACtIv￿e$
12- 13
8alance Sheet
14
Cashflow Ststement
1S
Notes to the Financ4al Statements

BROMLEY CITIZENS ADVICE BUREAUX LTD
CHARITY REFERENCE AND ADMINISTRATIVE DETAILS
Charity registration number
1205035121 De￿rn￿er 19981
Company regIStra￿ON number
02210997
Trustees
Mark Dixson Ichaimianl
Margaret Crompton ITre8surerl
Sacha czarnu8ze￿cI
Emma Da¥ie5
Caroline Gomm
Jana Lob%t
Aparna Sa
Estela Landro (appointed 20 May 20251
Peter Quirf( (appointed 23 September 20251
Key Management P•Y8onn•l
Loraine Whimaker ICEOI
Gulsah Tafvan (Head ofAtlvKe Servi￿)
Herbie Taylor (Head of SPA, IT and Rncl
Fiona Spall lQu8lity and Performance Manager)
Pdnclpal Addres8
Communrty Hous•
South Streel
Bromley
BR1 1RH
Independent Examlner
S Holrn•$ FCA
Azet$ Audrt Serwt*s
First Floor, River Hc4J8•
1 Maidstone Road
Sid¢up
Kent
OA14 5RH
Bank•rn
HSBC UK Bank PIC
141 HvJh Street
Beckenham
Kent
BR3 1BX
CAF Bank Limited
25 Kings Hill Avenue
West Malling
Kent
ME194JQ

BROMLEY CITIZENS ADVICE BUREAUX LTD
CHAIR'S FOREWORD
l am pkased lo ryesenl Trustee Rewt 8Th1 Aixothts Icrflhe finarKaal ￿ 2024-2025.
Cilyens Advice 8rorn￿ supporled 16,489 Broth rew(*nts %Mth free. cry￿jen￿￿ arKI irnpartial ￿l*ice thereby helping people
nawgale Ihe c05t-of4niiTVJ CriSi5. housing in5eturity. erry)￿ thalptw atKI d￿rtaI exd￿O￿. Our staff and volunteers worked
relessly so thai fatsd these Issues al(M*. This onty wssible d￿ ￿ thè supwt and resouw*s provided by our fundtts.
The demand f¢￿ our services continue5 to be vaslfy rnore Ihan ￿ can supwt. HO￿ver. ￿ strive to use our limile(I resources as
effectivety possiNe to best hdp the comrwnity of Bromky. The advre thal our dedicated v(4unleers and 5tsff provKle(I resulle(l in
£2.6m ofdireGt finanoal berEfil 10 QUT¢*nts. This represwts £3.10 I￿eVery £1 5peni.
The trend of dienls ￿QUesti￿ advice COr￿eMIr¥) muthF4e rnatters contirrtJed. Ckn 8¥erage eath made 1.3 new 3dwce requests
vhiich cofflpares wilh 1 1 in the prior year. Cwsequenlty, vknilst ￿ nurnber of reW¥dw￿ event5 Wd5 21.209. up 9% ver5U5 the prior
year. cl%nt contsct in person and reffrt)te decreased by 5%. 10 16.489.
Citizens Advice Brort*y is deditsied kn mairfailliry an irK*J$Ne en¥ironrrEni thre every￿￿ is valued and re$pethed and thai wr
$eNi¢e$ a￿ a¢w$itAe and equitable for al ¢ommunibes in Brtsm￿. S18ff vdunieers re¢eNe wu18r Equty, Divetsity, and
Inclusion IrainiNJ to address the needs of peorAÈ di¥erse bath9￿￿1$. A key ini1181i¥e is ow Advice First AKI tr81nlng for Ioc81
community and lailh groups. These sessi￿8 equip communty leader8 and vdurneer8 v*th pracbcal 8dvics skills lo helping If*m
SUPPOrt those faang hardship aTrJ en8￿n9 rK* cth is left bth'TrJ.
We 8re committed lo reducing our enwronmenlal Impact aTrJ promcliTr3 suslainabilty in al OLr operalion8. This Indude8 improwng
ener9y effic￿nCy, minimiwry waste. and using dKJrtal sdvliws. ()Jr Enwrorrfnenlal Susl3inabilty Strategy gubjes u8 lo "reduce.
reuse, and recyde" wherever possi￿e. We also educate dienls the community on Sustainab￿ living IhroLyh projects like Energy
AdvKx arKJ Low Car￿￿ Tran8mi85ion Ihwl aim to resNknts Irrwererw9y C05¢8 8rKI l¥e mLYe 8uslainably.
We eonlinuB lo hord 10 m#iniain #Trj #etyJr* rew IL￿1r￿j to rnel •s muth dErn•r￿ as PD$$iNe. We reeognise Ih•i wr
fun(Jery arKI $ervi¢e coMmi￿Or*r$ f8¢e r￿nY ¢orryeliry der￿Thy$ IF*ir ¥rKI go ￿￿¥1)nIY strive lo demon$irJie th81 we
provKle high qu81ity advice and deliver me8ThNJful finanoal aThJ non finanoal (yJleW*S for the Peop￿ of 8romley. We do not take tt)e
support of our funders and swvice cormIBSK￿￿s for graNed 8TrJ arevery graieful fLv I￿r swrt.
The perforniance and response lo hdp address Ihe th81 Ihey face is aiinbulable lo the s￿l81ned commitment of both
new and long seNing staff and volunteers that are and 8UPPOrted ty cf*f Exeojlive, Lorai￿ Whittaker. Thank you the
dedication and effori that you provh1e 0￿8181e￿fy for the t*r*fil ol ow dbert8.
The Iruslee board strives lo make sure Ihal ￿ slralegic priwlEs of Cthens Ad￿￿ 8mT12y are dear and en8cted in 8ccordance
with the opproprrale go￿rnanCe pararfers. I like lo Ihank rry B08r(I cc*ague5 for their valuable hew arKI contrib￿lon8,
Mark Dixyon
Chair oftr* twstee board
Date.

8ROMLEY CITIZENS ADVICE BUREAUX LTD
REPORT OF TRUSTEES
FOR THE YEAR ENDED 31 AIARCH 2025
The Trustees prèsent their report and the audited frnantial statements of the tharity ftsr thÈ year ended 31 Marth 2025.
The Trustee5 have adopted the provisK>n5 of Ihe Ststement of RecomtnerKled PraOli￿ ISORPI 'A¢counting and
ReportirrfJ by Charities" IFRS 1021 in prepanThJ the annual report and financ$81 statements of the charrty.
The finanrial $ts¢ement$ have been prepared in a¢cwdan* wdh the accounbng politse$ set out in note$ to the a¢¢ount$
and comply with the chanty's governiry docunEnl, the CharrtEs Act 2011 and Accounting and Reportin9 by Charilie5'.
Statement of Recomrnended Practice applicable lo charrt￿s preparing their acc£sunts in accordance with the Finan￿81
Réporting Standafd applicab￿ in the UK and Republ￿ ol Ireland publtshed in Othber 2019.
Objectives and a¢tlvitie¥
The object of Bromley Crtjzens Advice Bureaux Ltd (the Chartyl. as defined by the Memofandum of A8s0cialion. 18 10
promote any tha￿tab￿ puw)se for the benefft of the eA)mmunty in Ihe London Borough of Bromky IBromleyl by the
advancement of education. the protection and preservation of heatth and the of poverty. 5￿knesS #nd distress. The
charty 15 also knewn and referred lo a5 Crtws AdvKe BroM￿Y.
The Charity pro¥ide$ hvjh qualty afXO$$ the Lon(kn) Borough ol &oft*y by deli￿rIng free. intlepend¢nt.
nr￿eNtIal Impar*al adM(* In the borough. It values e4ualty, dwetsity and indusion. tt seek$ 10 exercise a
responsibk influence en the develcpment of social pclic￿5 and serwKes so that indwwJua15 do not suffer through a lack of
nowledge Of an inability lo express their needs effedivety.
Th• main objectives ¢f the year aro
To provide free. cenfoenlial and impart￿1 advice for lh• r•ihl•nlS of 8rcffj￿ and lo mike lure that whilit doin9 10 our
staff and volunteers are safe whilst doir%J 50. We will continue to offer outreath face lo fac• sarvices to those m05t
vulnerable-.
- Operate a one Stop I?￿pho￿ service that suFport8 releThakn to other partner5 Ipalhwaysl and to oursefve5 through
joined up releTral process.,
Provide informBlion. adviee and guidanee..
Coniirtue Citizen$ Advi¢* BrOm￿Y'S methrship of the N#t￿nal Assouation of Citizen$ Advic*, Ir•ding 0$ CitiZon$
Advice. lo which most kjcal Citvzens Advice ILCAI offices In England and Wales belong. Crtllens Advice s818 Strict
standards for m8rntership that are wularty audrted." and
- Actively seeking lo innuence through our research and caryy#NJn at both national and l)tal 18¥•1. This includ•s
participation in national Crtyzens Adwce carnpaig￿. a5 well as dired liai8on wth kxal policy-makers te help raise
awareness and Influen￿ change.
How Cltlzens Advlee Broml¥y provld•s
Partnershlp worklng
The Charrty woths as a part￿rship under the auspice of BrOm￿Y Third Sector Enterpri8e CIO IBTSEI with Ag8 UK
Bromky & Greenwich. BrOm￿Y Mencap and South East LMdon Mind. The aims of The Partnership are to..
Provide a single point of accevd for people living In Ihe London Borough ol Brcffj*'.
Prowide cfrordinated provision ol 3eF¥ices under a Sing￿ contraLt'.
- Enable the BTSE 10 be a C￿ provKler of heotth and sooal Ca￿ seMce$ in ¥round ihe London Borough of
Bromley",
Enable lot*1 voluntary sector organi8abons to bpJ for contrth and aiher fuTrJiw that they woukl b2 unlikely to secure
on their own.
- Deliver Integrated. ¢ost-effectNe servirm that deliver Ihe test pos$ibk outtsJft*$ lor Feopk In Bromley and
surrounding area5". and
Make sure that people's needs are seen holists"cally and *Jdressed by the nght person, In the right place and at the
rohl liff*.

8ROMLEY CITIZENS ADVICE BUREAUX LTD
REPORT OF TRUSTEES
FOR THE YEAR ENDED 31 AIARCH 2025
Bromlty Wèll Slngle Polnt ol Access
In order lo access our service clients are encour8W, where Fossth. lo contact Brcffjky Well. As hosts of tha telephone
helpline callers are either signposted or ￿rred to one of our pathways as femtrhs."
Older peop
People wrth leng term heath
Carer5
People wrth learning difficufties
People with physiGal disabl1￿e$
Autism pathway
Information, Legal Advice and GuMlanc8
W6 work dosely wrth South East L￿n Mind where d￿nts have mntsl heakn twds.
Telophone Support and Adv1¢• & Fa¢•-tfyI4￿ ai OU¢r￿h
Callers are supported by our BrOm￿Y Well Ass8SSQfS. For advKe, calk8r8 ar6 offared 8 short "gateway interviv*' to halp
tle¢ide how t￿Y ¢an be$t be advised. Vulnerabk can ¢•1 in at ouf outyeath (tntyts or Can be given apwintment$
for face lo face ad¥ice.
A$•l$t•d Infomiatlon
- An appoinlrrenl for rner• in doplh 8dvice 4n￿Or(aS*￿rk
Written information
Referral lo another agency or s*nposb"
- Emergency appoinlrrnnls are provhled at Brcffi* Tth¥n and at outreach c8ntre5 in OrF4'nglon and 8ed¢enham and
Penge.
Br¢ftkl•y W•ll D•dl¢at•d ft*mi lTrlllng
The Bromley Well seNice olfers a dedieatéd form filing sorvth 10 hob d*nts totrpknt• applwts'on foFrn$ fer disability
living allow8nce, attendance albwance 8imlar ber*fits. The servu is provhled either in oulre8ch cenlrns or via a
home visit.
Hou8lng Partn•rnhl
Our housing contrac¢ wrth South Easi Lortyyon Mind u$ to provid& a H¢)uiirvd C8Mwork•r for tho1& dK*nt¥ with h$h
K8¥el mental health issues. Our HousirYJ Ca80￿ker Ikqises chJ8ely wth Ihe at South E85t London Mind.
In oddilion, we al$owork ¢bs¢tywrth Shetter to provide ¥rn1 to Iheir tet)anl$.
D•bt Frn• Advfi￿ P•rtn•rshlp
Crt￿8￿9 Advlce Bromky Is • partner In the Debt Free Ad¥i¢• Project delNering quality debt advice to our d*nts.
Brcffil8y 8ofough Foodbank Project
We woth closely with eromley 8orough Foothnk to pro￿￿ ar￿ as8r8ianc• for dwjnts using the ftjodbank servi￿.
This includes eutreach sessions at Oak Church Communty Centre and the Waknuts Centre in BrOM￿Y.
Advl8lng London Proloct
CitKen5 Advice 8romley are part of the pan London CitrLens Adwce ser￿￿. Wthing together wilh our other I￿￿10ffiCe$
we provide specialist sUPPOrt across London on Ihe Cost of Li¥irrfJ Criss.
Mottingham Big Lotsl R95iderrtS
crtoens Advice Bromley provide 2n outreach sesswjn at Meiiingham BKJ Lofal provNI1￿ infomiation adv￿ and guidan¢e,
covering housing. benefrt$. tlebt and energy. 10 the resxlertts of M¢ttinyham.
The Glades Hub
Crtkens Advice Brom* provk18 an outreach *Jwc* and gU￿anCe 8e55ion at the One Brornley Pleatth Hub in the Glades
Shopping Centre.
Contrlbutlon of Volunt8WS
The Charty receive5 5ignthcant arKI in volunteer5 that a55i5t in wfvsing dient5 and adrnini5tering
the charty. v￿UnteerS are carefulty selected and follow a wel￿defi￿ trainiry prograrnrre lo enab￿ Ihern lo fulfil their role
8ff8cti¥ely.

BROMLEY CITIZENS ADVICE BUREAUX LTD
REPORT OF TRUSTEES
FOR THE YEAR ENDED 31 AIARCH 2025
Contribulion of Volunteers
Over 66 volunteers contributed to over 14.340 hours of work to the Chanty durin9 thÈ year. Citizens Advice National
8Stimate It* value of this help trj ￿ ovèr £800.0(KJ a year.
Publlc b8n8ht statsm6nt
The trustee board regularfy revw5 aL*vil*S of Crt￿Tr5 Advi* Bttynky in the Context of the Charitab￿ obj'ects, as
stated in the Artides of A5sociatien. This Indudes the requirerrents wrth ￿[ect to puNic benefit. aTra in doing so follow5
the guidance on public benefrt issued by the Chanty ethr￿SSion.
In planning future activity and in reviewing charTty's ar￿ oP4eL#ives. the Charity COM￿¥s5￿￿'S gener31 guidance
on public ￿￿efht Is considered. The charrty's aclwrt￿S th8rty r8Lqte lo Its ￿gaI obJecti¥e5 of prernoting art for the benefrt of
tha public and in advanong the educabon of the publK.
The Impact Report for April 2024 to Marth 2025 hyhlyhts thal for every £1 of fvndiry to Citvzen5 Advice 8romley there 15
£8.27 of overall ￿nefit lo our d￿nIs, government and publK bodie5. There help provhled aL%o has a sunihcant intsngible
b8nefit through improvement lo Ihe INes. well being and p¥odudivrty olour cJk?nls.
Further infomiation about th¢ help and support Ihot ¢rtoens Advi¢¥ Bromky provided to Bfoft*y resbJonts ¢•n b? found
in the Impad Report forApril 2024 to Marth 2025. The tep)rt 1$ •vaibt4& ¢)rt the Citizefis Adwce Brcffilèy web$ite.
www.bromle cab.oi
Strat
icRe
ort
A¢hl•v•m•nts •nd p•rfomi•n¢•
Th8 Charity provides adwce and assistance through our remrle lesephone swvice, by email and at various Outreaehoj
within Biomley. Ci112en$ Advice Bri)M￿Y $ub ¢oniract$ Ihe forn￿ ￿mplets"0n servic* lo Age UK Bromley & Greenwch.
CrtYLtn$ Advte 8romley ￿ntrIbUted lo bolh national onL1 lo￿1 swol poliGy work and campahJn$ during the y?•r. Thi$
olkws us to a$$ist In hPJhlighting and influendr4J chayy h4rl$h4) 0¢￿Th.
In the year endirrfJ 31 March 2025. there V￿re 21.209 8dvKe e￿nts. whth wa8 an increase of 9% on the previous
yeor119.4081.
The table shows the nurnber of everts by advice ca18gory in each of the pa51 hvo years along with the
percentage change. There was a noticeab￿ increase In adwce requests c¥)nceming finanual seNices, utilities and
univers81 credit
E¥•nis
Y¢•rto M•rch 2024
3.897
Y••r to M¥rch2025
%Ch•n
•neflt8 & ia¥cr•dlts
Hou8ln
4W
Foodbonk• and chrthtabh•u
Bonefitj & Unlb•TJalcTedlt
1427
1340
1465
Utllitioi Communic￿10￿8
Fin0nci￿
Con*um•r
1.387
I.IAI
745
573
717
9116
ood• l ••rvTrc••
Othw or non cat
oris•d
Em
lo
nt
Tu
Reiation8hi
.231b
.2n6
17%
311
d fwni
i]Till
317
282
138
21Y
1719b
GendwVlol•nc•& • H•t•crim•
Total
19.408

BROMLEY CITIZENS ADVICE BUREAUX LTD
REPORT OF TRUSTEES
FOR THE YEAR ENDED 31 AIARCH 2025
AGhievernefts and performance Icontinuedl
The table below Shows the proportion of the r￿W advi￿ events by (*egory ar￿ the ¢hange between the last
year5. Weware beDefit5. housing and debt represented 45.5% of a rew advre events %vhich Ya5 a 2.6¢￿ decre85e on the
prior year. There was significant increase In &J¥ice requests coTwniTrJ consuTrEr goods. finanual services and utilities.
Personal independenGe payrrenl was ￿[gest source of adwKe requests within Ihe ￿nefitS sector. Council tax ar￿8
acojunted fer most new advice requests in the debt category.
%ofTotal Ntw*41rn E¥enis
Y•artoMèrch 2025
19.Yl4
Y•atio Mafeh 2024
20.1
14.8%
13.311
Cha
8•n6llta & t&xcr•dlt•
u•ln
D•bt
FOOdb￿￿1 ¢hwlt•bl• lu
Benefiti & Unl¥w•alCr￿1t
-1.1
ort
11_41h
11.0
lo.a
0.31h
0.6
2.8V4
Utliltlèt and comrnnlc•tlon•
Fln8nci&8•Thlc•8
Con•urr•r
ood• & S￿1¢••
Othoror non cot
orimd
Em
T•x
R•l•tlon•hl
6AVJ
0.1
•wdl
G•nd•rVlol•nu&Abu•• • H•i•¢rlm•
Tot
0.1
loo.￿6
100.0
Fln•n¢l•l Out¢¢)mes byAdvl¢e Are•
Category
Bonefits and
tsx crnd6ts
Totsl
Income gain
Other
Debts written off
Repayments re5ehoduled
ReWim￿￿meNi$, $eMc4s. ban$
1.684.282
4,299
1,688,581
768,850
11,807
240
148,315
2,617,593
768.850
11.607
240
148.315
164.461
1.684.282
768.850
CrtY*n$ Advice Br¢mkny is pr(AO of ex¢elent seNice that ¢•n prowde lor our dients when they a￿ expenen¢ing
very difficult lirres. Thk4 IS possibkn due to Our slrffig rnanagerrenl learn along With the deduled ¥olunleers and 518ff.
We are Continuing to work wrth our fvrn1ers arn1 other voluntary organiwions $0 that heK* and a$$i$la￿e 1$ there for our
lienls ¥vhen they need it.
Flnanclal revlew
Total Income for the year was £946,243, up 10% 12024 £861.6721. ExF¢ndrtU￿ Increased by 11% to £849.634 12024..
£763,809). Staff costs represented 73.5% 01 ir￿rne CA)mpared With 71.2% in the prior year. A net surplus of £￿,609 was
gener8ted12024 £97.8641.
Reserv8s poIIcy
The Board of Trustee5 follow the prevailing Chanty Ccrnmissions GUhlan￿ on Charity reserve5. ￿50. the Board of
Trustees reguLqrly examine th8 main risks to Ihe org8nisatiM and th8 aNty to manage tha re8uIts"ThJ finanaal Impact.
As the rnain aim of Cit￿en$ Advice Brorn* Is to it5 fvrKls for the of peO￿e of Brornley. it doe5 not inlend
to keep re5erve5 beyond those p￿￿entty requi￿ lo Meet. fluctuations In the liming of re*ipts and expenditures,. to
ensure that operations are not dBrupted by unexpected e¥ents'. and to en*le r￿essary capital and other expenditures to
be made when required

BROMLEY CITIZENS ADVICE BUREAUX LTD
REPORT OF TRUSTEES
FOR THE YEAR ENDED 31 AIARCH 2025
R888rv88 policy Icontinuedl
ReseNes are the part of the unreslncted funds that is freety availab￿ to spend on any of ￿ charity's purposes. At 31
March 2025. Crtoens Advice BrOm￿Y had £526.471 of unlestn(￿ fijnds. hehl as (xsh in Instant ac(*ss bank accounts.
A surn of £33.500 has designated a5 Ihe thardV5 curren¢ offKE ￿OSe expirEd in OLI(*er 2025. Thi5 fund will Gover
either ￿ase renewal costs or relocation expenses shoukl suitablB tern￿ not be agreed with the landlord. The free re5eNe
Is thar8for8 £492.971.
In these uncertain times, the Board of Trustees consk1er rt desirable to maintain the free reseNe 81 a level of betW8en
thr8e and six months of budgeted operatsonal expendrture. This Is 10 make sure that in the event of unexpèded financial or
Service problem5. adivilies can be rnanaged effeLlivety lo minirnise disrupt￿ to Servi￿ users and to enab￿ CitEen$
Advice 8romley to rr￿1 Ils slatulory errploym8nt obligat￿S to staff.
At the ba18nc8 sheet date tha free r88eNe 01 £492.971 represen￿1 6.6 months of budgeted exF4ndrture. VVhil8t this
ex¢eeds the reserves policy, thi$ 1$ ton$idered io be a *rwr8ry $ituatson 0$ rt 1$ ¢urrtntly anticipated that unr&$tri¢ted
rese￿e5 will be required lo ftJnd a budgeted Iradirg deficit for Ihe financial year ending 31st March 2026.
In oddilion, ts Board of Tru$t8¢$ ￿n￿der Ihot th? unrestri¢* rwr¥w may bo r¢quiroO tg..
Caver pOssi￿e expenditure a$$waied with ffjneooiiating kasè for the use ol p¥rt of Coftwnunity House. whi¢h
expires in Octobef 2025. or sourcing, contractiTrJ and ￿1)catIng lo an attemal1￿ sile within 8romley.
Cover ¢o$ts wlated to $laft Irain1ng. profess￿n01 develolynent. or other initiaiwe$ atmed at improvin9 Staff capacrty
and for expansion of Citizens A(jv1￿ Br1Yn￿Y $ re¥th. This Coukl Indude l•un¢hino new servi¢*$. apenino •dditional
outreach locations, or in¥e5ting In new technc4cgy to irnprow Servi￿ delivery.. and
¢o¥er any unexpected financial $hortlall. Thi$ may arise io o delay In fvnding or an unanti¢ipaled rise in
operational co$i$. 8y way of example, Ihe increase in lh& empbyer naiional insurance payments elfectiv& from April
2025 was an addition81 c05t that had not ￿en pr•viou5ty anti￿pated.
Prln¢lyl lundlng
CitRen$ Advice BrOM￿Y benefited frtrtn funding prowded by a vanety of saurttt. Our Core funding rem8in$ 8ssocialed
wrth the BrOm￿Y Well prqect whKh is 5UPPOrted by Brorn￿ Third Sector Enterprise IBTSE CIO). Further. donations were
recewed through Teynbee Hall for our Debt Free thce Propd. The Bromley 8orough Foodbank for our Foodbank
prled$, London Citizen$ for our GLA projea. Community Li￿8 8romky for our Mottingham Local Re$Klent$
Outreach project, Cib'zen# Advieè for ouf Energy Advi¢e and South Easi London Mind for ￿r Htsusin9 Cosowothar
prq8Ct.
Investment pollcy
No long lem investments were hekl at Ihè balance sheet da￿. FU￿ noi required for use in thè short temi are kept on
deposit with CAF Bank Ltd or with HSBC UK Bank pk.
Futur¢ Iv¢lopm¢nis
¢itken$ Advi• Bromky ha$ a roling p*n aiftw ai ach￿n9 tf* folmng $trategi¢ 04eth"ves.'
To prowde e cost eff8cliw 8nd high ou8hly 8dvKe seryKe Ihal n￿oIS th8 needs of BrOm￿Y'S c0npThurnt￿S
The Charity is seeking to maintain qualty staTrJards by ensuring that staff are trained and supported. that they have
adequate resources. and are guk1ed by a Cl￿Felent Trustee board commrtted to the food highest standards of
governan￿.
To provide a cost effectNe and hvJh qualrty advi(* servi(* that meets Ihe needs of Bromlels communities.
Therefore. Cit￿en$ Advice Brotnky $tnves to maintain qualty s￿n￿4[￿S by making sure that staff a￿ Irained and
supported, that they have adequate resource5, and are 9UKJed by a comwenl trustee board cornmth to the
highest standards of go¥ernance.
To influence policy and practice at local and na￿"Onal ￿er$ by involving and using Ihe experiences of our dients. To
tr)is end. Crt￿enS Advits BrOm￿Y (x)ntinues to Ix>niribute to the effettNeness of CrtEens Ad¥ir*'s research and
campaign Initialive5 and will use evthnce colwed by Cthzens BroM￿Y to argup for improvemen15 to
serv1￿5 used by people in Br￿￿y. In additw, CitrLens Advi￿ 8romky wil continue to ensure that the profile of rt5
volunteers Is re
resentatNe of the
pulats.on of Bromle

8ROMLEY CITIZENS ADVICE BUREAUX LTD
REPOR T OF TRUSTEES
FOR THE YEAR ENDED 31 AIARCH 2025
Future developments lcont1nL￿jl
To preserve the continued viability of Ctrens Ad￿￿ Brryr*y in ￿0￿*y. Obviousty ￿ lo(xl Cibzens Advice offil
can operate wrthout adequate re50urce5. ReSoUr￿S are not al￿3Y5 mwey. but can be peop￿, ￿latIOnShips. or
access lo new sources of support. We need to maxiM￿e all of these to deliver the best se￿1¢8 we can to the people
of Br(Mnley. We will continue lo aim to aethieve greaier reeegnibon with the pu￿￿. businesses and Institutions of
Bromky We will 5trwe to build and strengthen effedive partnerships that prornote equalty and social indu5ion.
Rlsk management
The trustees recognise that the major slrategK. business and a￿lational risks Citi2ens Ad¥irA BrOm￿Y fa￿S need
to be wularly reviewed and that systems ¥e th pl•L* to mana* those risk$. To Ihat end Ilw ￿ul0[lY monrtor risk and
the assory8ted mrtigaliry actions.
¢rtYLen$ Advice Brom* L8 largely reliant M the lundiThJ a$￿￿ted with the ￿1b&Y Well SeM"¢o as well a$ other $m8ller
sour¢e$ of lunding from other organisaiion$ and ¢hariti&$. The possiblty thai these $ourr*$ of In¢(me mvJhl wduc&
pose5 3 significant external risk te CilrLens Advice Brorn￿. Through impthenliry the action plan referred lo above, the
trustees are seeking lo make sure that Cilvlens Adwce BrOm￿Y continues lo t￿1¥? Into a revilalised organisalion that will
eonlinue to attra￿ sKJnific*nt ￿¥@IS of fundirKJ for Ihg foreseeab￿ future. Internal risks are minimised by the
implementaiion of ¢onirols thai require aulhonsation of all tran$athon$ and proJe¢ts. Poliue$ and ¢ontrol$ are alway$
in place lo alkw for a consistent qualty of delwery for all oll%r cyeralional asFects of the charity. These poliaes and
controls are p&nod￿81ty reVW+￿d lo make sure that IW slill meet the needs olthe charity.
Goln9 conc•fn
Th• Irustotri are ef tho opinhryn that Breffjkny Advic• But•8ux it a Going Conc•m ai at 31 March 2025.
The financial slalernenls have been prepared on the assumption that Crtjzens AdvKe 8romley ￿ ab￿ to continue 88
going Concern. Th¢ tru$lees consider thi$ appropriate haviNJ word 10 Ihe Current level of unreslnded re$erve$, the
financial position, future ￿an$ and the expected ￿Ve1 of income and expenditur• for 12 rronths frorn athhori51ry those
financial slater￿n18. There are no rnaterial uTrc•rtaint*S aboul Cit￿*nS Brom￿y8 ability lo continue as a going
cencern.
Structur•i qovernance and management
The company is a charrtable C￿panY limrted by guarante• aTrJ is governod by its Artide5 of Assrrialion datod 15
January 1988 as arnended by special resolutions on 21 Novertknr 2C#)1. 21 May 2003, 18 Novemter 2014 and 18 April
2018. It 1$ regi$lered a$ a ¢hanty wrth the ¢hanty Cormii$$ion Under nun*r 299762. Registration wo$ 9ranted on 21
December 1988.
The trustee$ of 8romky Citizens Adwce Bureaux Linwted who seNed during the year 8re".
Mark Dixson (Chairman)
Jana Lowe
Ger81dine Pow?11 (Vice Chairl Ireswaned 22 July 2W251
Sindhu Maripi Ire5vJn8d 10 November 20251
Margaret Cromplon (Treasurer)
Apama Sapre
Sacha Czarnu5zewcz
Eslela Landro lappointed 20 May 20251
Ernw8 Davie$
Peter Quirk lappointed 23 September 20251
lan Oenni$ Iresigned 3 December 20241
Caroline Gomm
The chanty is also known and refeThed lo as CiizeThs A¢fvce
Appointment and recwitm8nt of truste05
Trustee5 (who are a150 mernbersl are e￿￿ed at Ihe annual gereral rreeliny. Trustees are norrnalty recrurted through
advertising or folkwing a recommendation. Al aFplKants ale gI￿n an "Introduthon to the Board of Trustees" docum8nl.
oullining some of the key requireff*nis of th? rde. and are asked to comWete an arn)1￿￿0n fomi and a skills a￿rfÈ. The
latter dvcuTnent help5 make sure that best Use 15 rnade of skills. knowleilge and experien￿ that Irustee5 are willing lo
offer. Appoinlrr*nts are rnade following succe55ful se￿c￿0￿ inlervws cOrnp￿ed by the Chair. several trustee5 and CEO.
and ar? subject lo satssfactory references.

8ROMLEY CITIZENS ADVICE BUREAUX LTD
REPORT OF fRusfEES
FOR THE YEAR ENDED 31 MARCH 2025
Pollcles adtsptÈd for Iht Induction and trainlng of trustets
Ne%￿Y appointed trustees are provided with a comprehenswe induthoTr to Citizens Advi￿ BroM￿Y through the provision of
training courses and mentoring by established trustees. They are also encouraged lo spend some with our staff and
volunteers remotely 2nd. rf wssible, will be en¢x)ura9ed 10 visit oui offir* in 8rom￿Y and an outread) kI(*t￿n lo gain a
more detailed understanding of the nature of Cth'zen5 A￿￿e Brrynkls work HfKI the thalknge5 tsced.
Ongoing training is provkled in a vaiiety of Yay5. Operath?nal update5 arbj PTe5entstion5 gweTh at board rr￿ting5 provide
further inswjhl inte Citizens Advice Bromky s eperalions and the Bsues teng fa￿ by d￿nts. In addition. there are
Crtkens Adviee websites which each ha¥e sections aimed specffically al Iruslees. provide detailed reference
Infomi*ion and $eW_help gy￿e¥ on all a$pÈrts of the chanty'$ govemaw_
Organlsatlonal structtsro and d8c6slon maklng
CitEens Advice Bromky is governed by rt5 trustee board whKh 15 respor￿1b￿ lor settiry the Strateg￿ direction of the
organisation and the policy of the charty. The trustee5 carry the uttirnale responsibilty for the conduct of the charity and
for ensuring that Crtizens Advice BrOm￿Y satisfies rts ￿981 and ¢ontractU81 oblvJations. The board meets bpmonthly.
Tho board is supported by a Resources Commthe. Finafic* C¢rtmmrt¢ee. p￿￿leS & Prt)¢¢Oures Ctymmrttee and the
Prerni5e5 Working Group. The board delegates lo each defiwd aulhm to exarnir•. reviw4 disQ155 relevant matters
and lo report findin98 and make recomr*ndations to Ihe board.
Th• Chitrf EX0¢ut￿ Offi¢tr has rospon$ibility lor Ihtr day-tfyday ¢)ptrrations oftho charity inc4udino financ•. Llwploymont
and delivery of service5.
Pay pollcy for W manag8m8nt p8rnonn81
All trustees give ol their Iirw freely and no trustée rece￿d rérnunL*f•iion in th• y•ar. The pay of Mnior staff 1$ o¥iew•d
annually by the Chief Executive and Board of Trustees. The renwJneratKn for the Ch￿f Executive is dechlad by the 8oard.
The Board cons￿er a ronge of ténchrnark$ ¢7rfena twhen s¢tbng pay.
Wldor network- Cltlz•ni Adv1¢•
crtllens Advic& BroM￿Y Is o ol Naiion¥l Assw•tvJn of c￿zenS whKh Ir•de$ ¥$ Crtlzen$ Advice.
Citpzens Advice set5 gu￿elIneS for th6 operatiw of individual rnembBr$ 10 whth bcth p8rtrts èdh6ro to ind subscribe.
Crtk8ns Advice makes rnanageThnl guidance and advice a¥a1￿b￿ to merthrs.
Citkens Advice undertakes an extemal audit of the Citizens ￿￿ce Brthmley every three years. in a(%Jition lo telephone
a$$e$sw*ni$ at yearty InteNal$ Thi$ is 10 t1eiemil￿ whether the sIra￿l¢ aim$ of Ciliten$ Advice Br(xnky meet the
Standard5 for mmbtrrnhip and Ihat Citizen$ BrLxnloy k4 opofatiTwJ in adheren¢* to Citizen Advieo$' aims and
principals.
Crtkens Athii¢e BrOm￿Y S o founding m￿ber of Lty)dDn citoen$ Ad￿￿ which was established in 2024 8$ 0 ¢0.
ordin8ling and collaborative project by 28 London Citizen5 AthfKe charites. The primary objectwe is to idenlfy, and
cenlract, funding opportunities that are only availab￿ lo organisalions that can delNer services on a pan-London basis.

8ROMLEY CITIZENS ADVICE BUREAUX LTD
REPORT OF fRusfEES
FOR THE YEAR ENDED 31 MARCH 2025
Trustees r8spon$lbilltles
The trustees are responsib￿ for preparing a tnjslees. annual rep￿1 financial statemÈnts in acewdance with aPpI￿able
law and United Kingdom Generalty A¢￿pted Accounting
Company L8w and the law applicab￿ lo Charit￿ in England and W8188 requires the trustees to prepare finanual
Select 5Uitabk accounliry pol￿￿5 and then appty them consi5tenUy".
Ob$erve the rneth(￿S and printsples In the Charilie$ SORP 2019 IFRS 1021."
Make judgements and ÈstimaiÈ$ that are reasonaNe and ptudent".
- Slate whether applicab￿ accounting standards have been followed, sutpd to any material departures disclosed and
explained in the financial statements. and
. Prepare the financial statements cffj the goiTrJ corKem basi8 rt is ￿a￿vropriate to presume the ch8ritable
company will continue In business.
The trustees are responsib￿ for keeping adequale accounliry records that disdo8e with reasonab￿ accuracy at any time
the Iinancial position ol the charrtable company and enaNÈ them 10 ensure that the finanual statements comply with the
corD￿nieS AGt 20C6. They are ¥150 responsib￿ for $afe9uar4Jing the assets of the tharitab￿ cornpany and henGe for
t8king rea8enabl8 steps for the prevention and detection of fraud and other Irregularit￿5.
This report has been pr•pared in accNdance wth Ihe swual provisions of Part 15 ol the Compan￿5 Act 20C6 relating 10
small companias.
Signed on behalf of the tNslee8'.
Mark Dixson
Chair
Dale.. 3 Oecernbor 2025
10-

BROMLEY CITIZENS ADVICE BUREAUX LTD
INDEPENDENT VAAMINER'S REPORT TO THE TRUSTEES OF BROMLEY CITIZENS ADVICE
BUREAUX LTD
I report to the charrty trustees on my examination of Ihe accounts of the charitable cotnpany for the year ended 31
March 2025 which are set out on page5 12 to 21.
Responsibilities and basiB of report
As the chanty trustees of the company land also its directors forthe purposes of company lawl you ar8 responsible for
the p￿paratiOn of the accounts in a¢0)rdan￿ wlh the requI￿rnents of the CompanEs Act 20(6 I'the 2006 Acl'l.
Having sèlisfied myself that the accounis of the company a￿ noi wuired to be audited under Part 16 of the 2006 Aet
8nd are eligible for independent examination. I report in respect of rny exarnin8tion of your wmpany s accounts 85
carried out under section 145 of the Charrties Act 2011 I'the 2011 Ad'l. In carrying out my examination I have followed
the Directions given by the Charrty CoMmiss￿n under secbon 14515llbl of the 2011 ACL
Independent examlnerf8 $tstement
Since the company's gross Income eX￿ded £250.000 your examiner must be a member of a body listed in section
145 01 the 2011 Aci. I confim) that l am qualified to undertake the examination because l am a member of ICAEW,
which is one of the li51ed bodies.
I havè cornpleted my 8x8mination. l eonfimi that Th) mattets havè eom& to my attentioTh in ojnnection ¥￿th tho
examination giving me cause to beI￿ve that in any material ￿sPeCt..
accounting records not kept in ￿pect ol Ihe company as by section 386 of the 21)06
Aet, or
the accnunls do r￿¢ accord wth Ihose records, or
the accounts do not comply wlh the aco)unting wu1￿ments of seth'on 396 of the 2006 Act other
than any ￿quireMen1 that the accounls give a'lrue and lair view vthich 1$ not a matter conSide￿d as
part ol an independent examination." or
the accounts have not been prepa￿0 in acxCKd8r￿ the methods and prinoples of th8
Statement of Reeommended Practice for accounliThJ and reporting by chanlies applicable to ch8rits.es
preparing their accounts In accordan￿ *ith ￿ Financial Reportirrfj Slandard applica￿¢ in the UK
and Republic of I￿land IFRS 1021
I have no concern5 and have come acros5 no olher matters in connection ￿1th the exarnination to which attention
8hould be drown in this report in ￿der ¢0 enable a prcw understanding of th? acrounts ¢0 be reathed.
Signed.
S Holmes FCA
First Floor, River House
1 Maidstone Road
Sidcup
Kent DA14 5RH
Date. 11 De￿Mber 2025
11

BROMLEY CITIZENS ADVICE BUREAUX LTD
STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING INCOME AND EXPENDITURE ACCOUNTI
FOR THE YEAR ENDED 31 MARCH 2025
Un￿strICted Re$trl¢ted
funtts
funds
2025
Tolal funds
2024
Totsl funds
Note
Income from..
Donations and legacies
Charitable activities
Other trading activrtie5
Inveslrnenls
Total Income
1.965
564.714
3.399
3.832
573.910
1.965
937,047
3,399
3,832
946,243
1.078
857,376
2,898
321
861,673
372,333
372.333
Exp?ndltur• on..
470.027
470.027
379.607
379.607
849,634
849,634
763,809
763,809
Total expendlture
Not mov•m•nt In lund8
103.883
17,2741
96,609
97,864
R¢¢onclll¥tlon of fundg..
Total funds brought forward
422.588
11.069
433.657
335.793
Total fund• ¢ath•d lo￿ard
526.471
3.795
530,266
433,657
All of the abo￿ arnounls relate lo ￿ntInUing a¢tivilE¥.
All recognised gains and kjsses a￿ included in the Stalement ol Finanoal A(*'V1￿e8.
12-

BROMLEY CITIZENS ADVICE BUREAUX LTD
STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING INCOME AND
EXPENDITURE ACCOUNT}
FOR THE YEAR ENDED 31 MARCH 2025
Comparative only
Unre8trictsd Restricted
funds
funds
2024
Total fund$
Note
Income from..
Donations and legacies
Charitable activities
Other trading activrties
Investments
Total income
1.078
580.040
1.898
321
583.337
1,078
857.376
2.898
321
861,673
277.336
278.336
Expendlture on..
486.390
486.390
277.419
277.419
763,809
763,809
Totsl •X￿nd1tUrn
Net movement In fund•
96.947
917
97.864
Reconclllatlon olfund8'.
Total funds brought foThvard
325.641
10,152
335,793
Totsl fund• forword
422.588
11.069
433,657
All of tho 8bov• arnounls r•l8t• io eontinuirrfJ adivit*s.
All re¢ognised gain$ and bs¥e$ are induded in Ihe Statwrent ol Finanrial A￿'V1￿$.
13-

BROMLEY CITIZENS ADVICE BUREAUX LTD
BALANCE SHEET
AS A T31 MARCH 2025
2026
2024
assets
Debtors
Cash at bank and in hand
115.210
450.335
565,545
47.800
427.833
475.632
Creditorn.- amounts falling due within one
yo¥r
135.2791
141,9761
Nèt eurrnnt a8s•ts
530,266
433.656
Totsl assets l•ss current Ilabllltle•
530,266
433.656
Funds
Restricted lunds
Designated funds
Unrestricted fvnds
3,795
33,500
492.971
11,069
11
422.588
Totsl fund•
12
530.266
433.657
For the financial year ended 31 March 2025 the ¢*aritable cL)mpany was enlthd to exemptson from audit under section
477 01 the cc￿panIeS Acl 2[￿ relatsThJ lo smèll eornpan*g.
Trustees, rnsponsibiliti•8
The mernbers have not required the ￿rnpanY to oblain an audil of its finanrial statements for the year in
question In accordance *ith section 476,
The Iruslees ackno%￿dge their ￿spOnSI￿.1￿￿s for c4Jrnplwn9 the ￿ul￿MentS of the Ad wth respect
lo accL)unting records and preparation of finanoal ststemenls.
These finanoal ststernents have teen prepa￿d in ac￿￿ar￿e the speoal provisions of Part IS ol the Companies
Aot 2￿8 ￿lating to small companies.
The financial ststements approved and authoriseLI for issue by Ihe Board of Trustees on 3 December 2025 and
signed on Its behalf by.
M8rk Dixson
Chair
Company Number. 02210997
14-

BROMLEY CITIZENS ADVICE BUREAUX LTD
CASH FLOW STATEMENT
FOR THE YEAR ENDED 31 MARCH 2025
Note
2026
2024
Cash flow froffl operzting activities
14
22,502
125,599
Cash and ¢a8h equlvalents brought forw•nl
427,833
302.234
Ca8h and cash equlvalents catheil loTh¥aYd
450,335
427.833
Cash and Cash equlvalents coslsts ol-
Cash at bank and in hand
450,335
427.633
Cash and ca8h equlvalents ¢ath•d lonvard
450,335
427.833
15-

BROMLEY CITIZENS ADVICE BUREAUX LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
1 Accounting policies
1.1 Basls of a¢¢ouniing
Bromley Citizens Advice Bureaux is a tharitable Company in the Unrted Kingdom. The address of the registered
office is given in the charitsble company informats.on on page l of these finanual ststements. The natu￿ of the
charitable cornpany's oper8tions and prinapal activrties is to promote any charrtable purpose for the benefit of the
community In the London Borough of Bromley by the advan￿ment of educatyon, the proteclion and preservats.on of
heatth and the relief ol poverty. sickness an¢J dist￿$$.
The financial statements have been twared in a￿ordance wth Actounb"ng and Reporting by Charities..
Ststement ol Recommended Practio applicable to ehatrties prepanng their aecounts In accordance wrth the
Finan￿81 Reporting Standard applicable in the UK and Republic of Ireland Issued in October 2019, the Financial
Reporting Standard applicable in the United Kinglom and RepUt￿lC of Ireland IFRS 1021, the charit￿8 Act 2011,
the Companies Act 2006 and UK Generally Accepted Acxountsng Prac11￿.
The financial statements a￿ prepa￿ on a going concem basis Jnder the historical cost convention. modified to
Include certain items at lair value. The finanaal statemenis are prepared in steding N%l)Ich is the functional
currency of the chanty.
Th• significant accounting polioes applied in the preparatioTh of these finanual statements am sèt out bèlow.
These policies have been consistently applied to all years prwjented Un￿$3 otherw$e stated.
1.2 Fund a¢¢ountlng
Unreslncled general funds a￿ funds which ean be used in acxordartt the charitable objects at the discretion
of the trustees.
Restri￿ed funds are fun¢Js that can onty b8 used for parth"cJJlar restricted purposes wlhin the otyects ol the
thariiabl• company. Restriction aris•s ytsfiad by th• donor or %•th•n fvnds are rais•d ftsr particular
¥lricted purpgyes.
1.3 Income recognSllon
All Income is Included in the Statement of Finanoal Ath"*ties ISOFAI *tten the charitable company is ￿9allY
entitled lo the Income after any performance condthns have been met. amount can be measured reliably and
il i¥ prgbable that the income will be received.
- Donations a￿ recognised when Ihey are re￿iVed aThd any income tsx re￿Verable in relation to
rjonalions received under gifi aid Is ￿cOgnised at the time olthe donation.
All grant incorne Is recognised then Ihe company 15 kgally entitled to the inojme and the amount ean
be reliably ests'maled. whe￿ grant InC￿e received ￿laleS lo a later period. the appropriate arnounl
is deferred lo that period.
Prov1510n of services incorne Is Induded In the SOFA In the ptnod to thith thèy rèlatè.
- Investment Income 1$ induded in the SoFAwhen feceivable.
The charity also ￿ceiVe$ help and support In the lomi of volunlary aSsiStsn￿ in advising the public. This help and
support Is not included in the finanoal statement. Hfftver. ils value to the charity has been estimated and
di8d058d in the Trustees Report.
16-

8ROMLEY CITIZENS ADVICE BUREAUX LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Accountlng p￿￿¢￿e$ Icontlnuèdl
1.4 Expenditure recognition
l expendrture is accounted fer on an acnuals basis aThl has been rjassified under headings that aggregate all costs
relaied to the ¢ategory. Expenditu￿ ts Twnised Whe￿ the￿ is a kgal or o)n$ttudivè Obl￿a￿0n 10 make paymÈnt$ to
third parties, il is probabk that the settkrrent Will ￿ required and the arroJnt of the c4)l¥ation can be rneasured reliably.
11 Is categorised under the follwng headings..
Expenditure coryrises those costs IncJJryed by the Charrtab￿ company in the delivery of rts activities and
senfices fof b&neficiar*s. It inejudes boih rxjsts alk)c2ted diref* to such activities and thos8 costs of an
indire¢A nature necessary to support thwn.
Support costs are those that assisi Ihe work of the charty but de not d￿edlY represent charitable activities
and inclutle offi¢e ¢o$ts, governance ¢osts. *lmini$traiive payroll ¢o$ts. They are Incurred tlire¢iiy in
support of expendrture on Ihe object5 of Ihe charitabk cornpany. Where costs relate lo rrnre than one
activty er support function. they are apportioned on an apprepriale and reasonable basis. predominantly
th r8fer8nce to esbmate usag9 or by lul bmè equi¥al8nt Staff numters employed on the Charitab￿ activity.
- lrreco¥erab￿VAT is charged a5 an eyn88 ￿ainst the 8c*wty lor which expenditure arose.
1.5 Debtors and credltorn rec•lvablo I payablo *tthln on? year
Debtors and cr8drtors wrth no staled Interest rale aThY receivab￿ or p8yaN& wrthin om year are feeorded al transaction
pric*. Any losse$ arising fr(m iryaimient are rwnised in expenditure.
1.1 T•x
The charty 15 an exempl charity wrthin Ihe nw3aniry of 5cWulo 3 of the Charitie5 Act 2011 and 15 eonsidered to pa55 the
tests set out in Paragraph 1 schedu￿ 6 Financ* Act 2010 and IherefNe rt rnee18 the defi'nition of a charitable company
lor UK ¢orporobon tax purpg90$.
1.7 Ernploy•e b8nellts
When employees have rendered serwKe to the chanty. short-lemi enwoyee benefits lo which eryloyees 8re entrt￿d
are recognised al the und￿Cunted amount expeded to b2 paK1 In exchange forth81 service.
The cha￿tY oper*es ¥ defined contrributw pl•n lor t¢nefrt of ts emWoye•s. Contributions are expen$8d •$ they
beeome payabkn.
1.8 Golng concem
The tFuste•$ ar• of the ¢pinion Ihat Brty￿y citoen$ Bur•8ux is a 90irrf4 c•n¢em a$ al 31 M•rth 2025.
The finanaal statements have been prepared on Ihe assumption that the charty is ab￿ to continue as a going concern,
which the trustees rxJnsKler appropriate haviw w8rd lo the ojrrenl level of Un￿$tr￿ed ￿Serves. the fin8n¢ial pgsrtlgn,
plans and Ihe expe¢ted level of Incw* aNI expentlflure for 12 months from aulhon$ing these finanual siaten*nls. The
are no material uncertaint￿$ about the chaiity's ab4ty to con(snu8 as a going concem.
17-

8ROMLEY CITIZENS ADVICE BUREAUX LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Income from CharItab￿ actlvltl88
Grants receivable
Bromley Third Sector Ente￿rISe IBTSEI
Bromley Borough Foodbank
Debt Free Advice Preiect
Crtyzens Advice Cesl of kn*ing ICOL
Energy Advice PrograrnrrE IEAPI
Foodbank As$e5$0r
Greater London Authonty Cost of Living IGLAI
Bromley Mental Housing Prqect IMINDI
Glades Hub Advice
Other grants than £S.(t()I
2025
2024
564.714
28.254
81.124
540,994
36,912
88.754
15.000
50,081
51,256
45,333
19.045
59.277
68.849
64.787
45.726
18.427
5.889
10,001
857,376
IN￿Me from charitab￿ a￿l¥it*s was £937.047 12024 . £857.3761 of which £372.333 12024 . £277.3361 wa$
attr1bUtsb￿ lo reslrictgJ and £564.71412024- £580,040) was attrknutats￿ to unrestrKted fund5.
In¢om• Irtyn oth•r trndln# •dlvl¢b••
2025
2024
Fundraising
First awj training
3.399
1.898
1.000
2,898
3.399
IncoTh from charilabkry activrtyas was £3.399 12024 - £2,8981 of which £Nil 12024 £1.0001 was attributable lo
restricted and £3,39912024. £1,898) was 8ttributabl8 lo unreslrided funds.
Expendlture- current y•ar
Sta
¢os
Olrect Support
¢o•t•
¢ost•
2025
Toi•l
2024
Totsl
Charrtable activit￿..
General advice
Debl Free A(Jvi¢e Proje
BrOm￿Y Borough Foodbank
Energy Advice PregrarnTh IEAPI
Foodbank Assessor
Greater London Aulhonty cost
of Living IGLAI
National Ovefflow Prqe¢t INOPI
Mottingham Big Local IMTGI
Glades Hub Advice
BrOm￿Y Mental Housing Project IMINDI
London C￿tRen5 Adv￿Ce IUKPNI
433.387
70.524
18.539
32.731
41,378
$91
85
85
31.280
10.009
.045
81.124
25.207
46.021
64.372
486.391
88,754
36,912
50,081
51.256
13,205
18.364
39.803
555
52.004
3.716
5.286
15.973
45.726
4.181
849.634
46.333
2.640
1,442
3.716
1.4Cfj
4.547
10.735
11.426
34.991
4.161
695.450
42.694 111.4
763.809
Expendlture- prloryear
Oire¢t Supwt
2024
2023
Total
costs
Charrtable activithrys..
General advice
Debt Free London
BrOm￿Y Borough Foodbank
EnergyAdvice Prograrn￿ IEAPI
Foodbank Assessor
Greater London Aulhoiity Cost
of Lwing IGLAI
National OveTfiow Proie¢A INOPI
Mottingham Big Lo(*l IIKfGI
388.832
74.911
38.139
59.420
13.663
7.043
12.3(
11.141
486.391
88.754
38.912
50.081
51.256
504.122
88,196
41.380
37.775
40.115
126
8.111
46.333
21.917
2.320
1.036
610.634
69
317
38.534 114.641
1442
763.809
657,935
18-

BROMLEY CITIZENS ADVICE BUREAUX LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 AIARCH 2025
5 Supportcosts
2025
Total
2024
Total
Rent
Insuran
Telephone
Repairs. ￿ne%￿dIS and equipment
Printing. postage & ststionery
IT support and subscription costs
Adverts51ng. Marketing & CommuniGqtio
Payroll fees
Bank charges
Sundry expenses
Governan￿.
Independent examinerfs fees
Other
Other accountancy fees
54.472
1.917
5.590
1.335
4.207
17.171
619
15.573
120
741
54.312
1,984
5,331
981
3.869
16.242
1.839
17,329
120
208
3.200
1.745
4.800
111.490
7.000
626
4,800
114.641
Staff eo8ts
2025
2024
Wages and salaries
SorA81 security costs
Other pension cosls
Ernployers allowan￿ yeols
637.495
52.223
19.732
14.000
695.450
545.140
48.446
17.048
610.634
Th• av•rag• numt*r ol •mploy•as, by haadcount. during the yéar.
2025
No.
24
2024
No.
23
Stsff
One employee eamed bets4Een £60.1)00 and £70.iYJO in the c)j￿nt year12024.. Norel.
The Senior rnonagem¢nt t¢8rn wipri8e the key rnanagement per￿nTre1 of the thari¢able wrnpany in tharg? of
d1￿ctIng and controlling, running and operabng the Charitsb￿ cx)mpany on a day lo day basis. The
remuneration to the employees. Induding employets na￿onal Insuran￿ and employers pension contributions,
total £190.86612024". £162.9801. No trustees receNed remuneration dunng the penod.
7 Tru•t8• remuntration
The Trustees %%ere not pawj remuneration t1unThJ the year. The￿ no reimbursed travel expenses dunng the
year12024. £Nill.
8 Debtor8
2025
2024
Trade debtors
Accrued Income
Prepayrnenls
111.749
3.461
115.210
46.628
1.172
47,800
9 Credltorn.. amounts falllng due wlthSn one Jpar
2025
2024
Other creditors
Accrua15
16.471
18.808
35.279
25,227
16,749
41.976
19-

BROMLEY CITIZENS ADVICE BUREAUX LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 AIARCH 2025
10 Restrl¢teil funds
2025 current
As ot 1 Aprll
2024
In¢ome
Expendlture
Asat31
March 2025
Debt Free Advice Project
Bromley Borough Foodbank
Eneryy Advice Programme IEAPI
Foodbank Assessor
Greater London Authorrty Cost of L￿7[￿j IGLAI
National Ovefflow Project INOPI
Mottingham Big Local I￿GI
Greater London Authorrty Cost of LIWNJ IGLAI
Glades Hub Advi￿ Project
UK PO￿tr Netr￿rks
81,124
28,254
59,277
68,849
64,787
181.1241
128.2541
159.2771
168.8491
164.7871
13.7161
15.2861
145.7261
118.4271
14.161
1379,6071
7,511
3,795
1.728
45.726
18,427
4.161
372,333
11,C69
3.795
2024 eomparatlvo
A8 at 1 Aprfl
2023
Incom•
Exp8ndltur•
A•at31
March 2024
Debt Free Advice Prqect
Bromley Borough Foodbank
Eneryy Advice Programrne IEAPI
Foodbank Assessor
Greater London Authorrty Cost of LiwThJ IGLAI
National Overfow Project INOPI
Mottingham Big Lo￿1 IMTGI
88.754
36,912
50,081
51,256
188.7541
136.9121
150.0811
151.2561
146.3331
12.6411
11.442
1277,4191
10.152
7.511
3,558
11,069
10,152
278,336
Debt Free Advice Project
Citizèns Advic• Bromlty is a partnor in Iht D•bl Free Advice Projèet dtlivering
quality debt advice for our dienl$.
Brornley Borough Foodbank To provide advi￿ and assistance lor dients using the foodbank service.
Eneryy Advi￿ Programme
To provide advi￿ and assistance lor dients experiencing energy issues.
IEAPI
Foodbank Assessor
Greater London Authonty
Cost of Livin9 IGLAI
To prowde adv￿ and assistsnce for dients usirKJ the fo(wJbank servi￿.
Crtizens Advi￿ BrOm￿Y are part of the pan London Citizens Advice SeNce.
Workin9 together ¥￿th our other local Offi￿ provide specialist 5UPPOrt across
Lontlon on Ihe Cosl of Liwng Crisis
National oVe￿oW Project INO Purchase ol soft phores.
Mottingham Big Local IMfGI
Crtizens Advice Bromley began an outreach session at Mottingham Big Local
provKling infornation adv￿ and guidance to Ihe Mottingham Big Lo¢81 Residents.
To provide mental hearth Se￿￿$ In BrOM￿Y, Lewsham and Greenwich.
Bromley ￿ntaI Hea
Housing Project IMINDI
Glades Hub Advice Project
Glades Othreath Crtizens Advi￿ Bromley are provkling a ￿klY Inforrnation. advi
and signpostin9 session.
Extending low carbon trans￿0￿ thce serwLES into London.
UK Pos%tr Neiworks
-20-

BROMLEY CITIZENS ADVICE BUREAUX LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
11 Designated lunds
Asatl
New Dtsignatitsn AS at 31 March
April 2024 designation
released
2026
Community House lease
33.500
33.500
Community House lease
Fund to Cover kase rene%Ydl at Cornmunty House or ielocation expense5.
12 Analysi8 of net a888t8 betw•en funds-
2025- Current
Net current
assets
Total
Unrestricted funds
Designated funds
Restricted fun¢Js
492.971
33.5
3.795
530.266
492.971
33.500
3.795
530.266
An1￿}$ of net as$ets bgtwttn fvnd• -
2024- Comparotlve
Net current
assets
Tgtsl
Unrestrict¢d funds
Designated funds
Rèstricted funds
422.58a
422.588
422.588
11.069
433.$57
11.069
433.$57
13 Commltments under oper•tlng1•48•8
Total future minimum ￿8$e payments under nonwcanc*llthe operabng leases are as follows.,
202S
2024
Within om year
15.143
15,143
25,960
25.960
14 Reconclllatlon of net Income to net cash flow fmm operntlng a¢￿¥01088
2025
2024
Nel Incorne for year
Decreasellincreasel in deblors
IDecreasel in creditors
Nel cash flow from operating actiwbes
96.609
167,4101
16.6971
97,864
47.075
19.3401
15 Related party transactlo
There were no relaled party transacbons in this year orthe prec*Jin9 year.
16 Company limited by guarantee
The ¢ornpany is a company limiteij by guarantee. The rnembers of the ¢xmpany are the trustees narned on
page 1. In the event of the company being wound up. the liabilrty in ￿SpeCt of the guarantee is limrted to
£10 per member Ofthe company.
21