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2021-03-31-accounts

Legal and Administrative
Information
2-16 Trustees' Annual Report (incorporating Strategic Report)
17-19 Independent
Auditor's
Report
20 Statement ofFinancial Activities
21 Statement ofFinancial Position
22 Statement ofCash Flows
23-39 Notes to the Financial Statements

Registered office and
principal address: Unit 10,Eclipse Office Park
High Street, Staple Hill
Bristol BS16SEL
Trustees and directors: DNordberg (Chair)
RHNash D DWilson
PM Collins JEBuswell
JH Self KPattison
SCummings
(appointed
14September 2020)
SJJones (appointed 16November 2020)
N LMcKen (appointed 14December 2020)
TSJenkinson
(appointed 29
March 2021)
KHeath (resigned 30October 2020)
M A Shovelton (retired 31December 2020)
V Fuller (resigned 26March 2021)
KD Guy (retired 30 June 2021)
Secretary: H A Pearce
Key Management Personnel: H Crowhurst Chief Executive (appointed 1 April 2020)
JHoskinson OBE Chief Executive (retired 30 June 2020)
H A Pearce Director ofFinance
JParry Director ofOperations
GMeehan Director ofHuman Resources
N Mandleker Director ofBusiness Development
(resigned 30April 2021)
Auditor: Mazars LLP
90Victoria Street
Bristol BS16DP
Solicitors: Royds Withy King
5-6 Northumberland Buildings
Queens Square
Bath BA12JE
Lyons Davidson
43 Queens Square
Bristol BS14QP
Bankers: National
Westminster
Bank
Floor 2, Trinity Quay 2
Avon Street
Bristol BS2OPT
Investment advisors: Barclays Wealth Management
1 Churchill
Place
Canary Wharf
London E145HP

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Unrestricted Unrestricted
Income Restricted IncomeRestricted Restated
Notes Fund Funds Total Fund Funds Total
2021 2021
8
2021f 2020
8
2020 2020
FIXED ASSETS
Tangible
assets
13 12,130,607 2,044,392 14,174,999 12,533,087 2,094,600 14,627,687
Intangible
assets
14 280,720 280,720 143,451 143,451
Investments 15 1,419,806 1,419,806 1,165,771 1,165,771
Total fixed assets 13,831,133 2,044,392 15,$75,525 13,842,309 2,094,600 15,936,909
CURRENT ASSETS
Debtors 16 1,772,433 1,772,433 1,786,783 1,786,783
Cash at bank snd in hand 5,$87,207 64,878 5,952,085 4,723,339 63,438 4,786,777
Total current assets 7,659,640 64,878 7,724,518 6,510,122 63,438 6,573,560
CREDITORS: Amounts
falling due within one year 17 (1,908,655) (1,908,655) (2,143,228) (2,143,228)
Net current assets 5,750,985 64,878 5,815,863 4,366,894 63,438 4,430,332
TOTAL ASSETSLESS
CURRENT LIABILITIES
19,582,1182,109,270 21,691,3$8 18,209,203 2,158,038 20,367,241
CREDITORS: Amounts
falling due in over one year 18 (19,958) (19,95$) (30,845) (30,$45)
PROVISIONS for liabilities
and charges 20 (62,988) (62,988) (74,633) (74,633)
NET ASSETS 19,499,172 2,109,270 21,608,442 18,103,725 2,158,038 20,261,763
FUNDS OF THE CHARITY
Funds invested
in fixed
assets 12,380,482 12,380,482 12,634,807 12,634,807
Investment
revaluation
reserve 5,651 5,651
Funds available for use 7,113,039 7,113,039 5,468,918 5,468,918
Unrestricted
income funds
23 19,499,172 19,499,172 18,103,725 18,103,725
Restricted
funds
24 2,109,270 2,109,270 2,158,038 2,158,038
TOTAL CHARITY FUNDS 19,499,172 2,109,270 21,608,442 18,103,725 2,158,038 20,261,763

2021 2020
CASH FLOWS FROM OPERATING ACTIVITIES
Net incoming
resources
1,346,679 (836,154)
Adjustments
for:
Depreciation
and amortisation
490,180 442,799
(Surplus)/loss
on sale ofproperty,
plant and equipment (362,789) (5,900)
Investments
(gains)/losses
(254,035) 187,396
Investment
income
(43,609) (58,927)
Interest expense 1,676 1,146
Trade and other receivables 14,350 164,166
Trade and other payables (254,997) (272,358)
937,455 (377,832)
CASH FLOWS FROM INVESTING ACTIVITIES
Purchase ofproperty,
plant and equipment
(137,872) (720,633)
Purchase ofintangibles (175,854) (145,847)
Proceeds on disposal ofproperty, plant and equipment 510,532 5,900
Interest received 43,609 58,927
240,415 (801,653)
CASH FLOWS FROM FINANCING ACTIVITIES
Interest paid (1,676) (1,146)
Finance lease repayments
made
(10,886) (10,886)
(12,562) (12,032)
NET INCREASE/(DECREASE) IN CASH AND CASH EQUIVALENTS 1,165,308 (1,191,517)
Cash and cash equivalents
at the
beginning ofthe year 4,786,777 5,978,294
CASH AND CASH EQUIVALENTS AT THE END OF THE YEAR 5,952,085 4,786,777

Freehold properties (excluding land) 2%
Furniture, fittings and equipment 10%- 20%
Motor vehicles 20%

3.
INCOME FROM DONATIONS
AND LEGACIES
2021f 2020
Restricted donations
Restricted Covid related grants 901,963
Coronavirus
Job Retention Scheme
571,219
Donations
from Quartet
43,911 9,544
Health Education England grant 29,639
Skills for Care grant 8,580 4,350
Other restricted grants and donations 24,796 53,727
1,580,108 67,621
Unrestricted
donations
Unrestricted
Covid related grants
600,086
Other unrestricted
grants and donations
34,629 69,685
2,214,823 137,306

2021 2020
Interest receivable 6,028 12,962
Income from stock exchange investments 37,581 45,965
43,609 58,927

2021 2020
8
Health authority grant 618,945 7&9,712
Contract income 25,474,793 26,767,495
Service user contributions 1,437,742 1,744,659
PCT funding
re increased pension contributions
(note 27) 53,869 69,383
Other operational income 13,973 78,588
27,599,322 29,449,837
6.
EXPENDITURE ON CHARITABLE ACTIVITIES
2021 2020
g
Staff costs
Employee costs 18,669,555 18,345,859
Agency staff costs 2,960,528 4,213,648
21,630,083 22,559,507
Non-Pay costs
Food and household 638,724 658,099
Residents amenities 162,240 260,399
Travel costs 173,659 267,572
Telephone 111,303 90,585
Stationery
and office
expenses 83,213 97,052
Hygiene
and medical
421,369 304,498
Bad debts (19,425) (22,491)
1,571,083 1,655,714
Property costs
Utilities 486,160 518,580
Registration
fees
48,124 56,451
Loan interest 1,676 1,146
Rent 364,309 367,699
Fixtures, repairs and maintenance 1,349,506 1,441,905
Property management charges 42,817 42,515
Depreciation 372,275 367,557
Council tax 90,412 84,463
2,755,279 2,880,316
Support costs reallocated (note 7) 3,129,769 3,141,930
Governance
costs
reallocated (note 8) 32,725 34,418
TOTAL EXPENDITURE 29,118,939 30,271,885

7. SUPPORT COSTS
2021f 2020
Head oAice property costs 153,782 188,186
Head office staff costs 1,784,964 1,721,312
Head office agency costs 4,350 32,998
Staff training
and development
85,512 176,573
Staff recruitment 47,320 111,120
Staff and payroll
support costs
349,175 191,601
Information
technology
217,707 163,141
Insurance 133,914 125,345
Office consumables 91,946 110,896
Legal and professional
fees
67,402 93,473
Bank charges 12,246 12,247
Marketing 61,761 91,115
Head office depreciation 83,631 46,338
Other head office expenses 51,786 93,374
3,145,496 3,157,719
Less 0.5%recharge to expenditure on raising funds (note 9) (15,727) (15,789)
3,129,769 3,141,930
8. GOVERNANCE COSTS
2021 2020
Reimbursement
ofTrustees'
expenses 118 2,419
Trustees'
meeting, training
and recruitment costs 2,192
External auditors'
fees
21,420 20,568
Recharge 5%salary costs for Chief Executive and Director ofFinance 11,187 9,239
32,725 34,418

9.
EXPE
NDITURE ON RAISING FUNDS
2021 2020
Fundraising staff costs 13,889 13,054
Recharge 0.5%ofsupport costs (note 7) 15,727 15,789
29,616 28,843

2021 2020
Wages and salaries 18,734,763 18,242,269
Social security costs 1,348,752 1,315,590
Other pension costs 425,386 454,623
20,508,901 20,012,482
Apprenticeship levy 76,862 76,981
20,585,763 20,089,463
Remuneration costs ofkey management personnel 430,648 390,521
Redundancy and termination payments 248,575 93,840

The average number ofemployees
during t
he year was as follows:
Whale time
Average number equivalents
2021 2020 2021 2021
Management and administration 67 60 59 52
Care staff 999 1,034 795 801
1,066 1,094 854 853
Employe es whose emoluments
fell within the following
ranges were as follows:
2021 2020
660,000 to 670,000
870,000 to 680,000
f80,000 to 690,000
K90,000 to f100,000

12.
NET INCOME
FOR THE YEAR
2021 2020
This is stated after crediting:
Profit on disposal oftangible fixed assets 362,789 5,900
and after charging:
Operating
leases - property
rental 412,608 422,417
-motor vehicles 39,945 44,909
Auditor's
remuneration
—audit fees 18,200 17,850
13. TANGIBLE FIXED ASSETS
Freehold Fixtures dr Motor
properties equipmentf vehicles Total
g
COST
At 1 April 2020 21,112,497 357,995 344,952 21,815,444
Additions 118,946 17,000 135,946
Disposals (220,228) (18,720) (238,948)
At 31March 2021 21,011,215 339,275 361,952 21,712,442
DEPRECIATION
At 1 April 2020 6,649,549 217,099 321,109 7,187,757
Charge for the year 376,061 45,605 19,225 440,891
Disposals (72,485) (18,720) (91,205)
At 31March 2021 6,953,125 243,984 340,334 7,537,443
NET BOOK VALUE
At 31March 2020 E 14,462,948 I 140,896 I23,843 g 14,627,687
At 31March 2021 I 14,058,090 g95,291 g21,618 E 14,174,999

14.
INTANGIBLE FIXEDASSETS
Software
costs
8
COST
At 1April 2020 337,797
Additions 186,557
Disposals (24,000)
At 31March 2021 500,355
DEPRECIATION
At 1 April 2020 194,346
Charge for the year 49,289
Disposals (24,000)
At 31 March 2021 219,635
NET BOOK VALUE
At 31March 2020 143,451
At 31March 2021 280,720
15. INVESTMENTS
2021 2020
8 8
Listed Investments
Valuation
at 1April 2020
1,165,771 1,353,167
Realised (losses)/profits on disposal (8,165) 144
Unrealised
profits/(losses)
on revaluation 262,200 (187,540)
Valuation at 31March 2021 1,419,806 1,165,771

16. DEBTORS
2021 2020
Operational
debtors
1,466,892 1,492,638
Other debtors 62,085 19,639
Prepayments
and accrued income
243,456 274,506
1,772,433 1,786,783
17. CREDITORS —AMOUNTS FALLING DUE WITHIN ONE YEAR
2021 2020
Finance lease creditor 10,886 10,&86
Trade creditors 870,843 832,352
Tax and social security 84,469 306,855
Other creditors 140,479 146,041
Accruals and deferred income 801,978 847,094
1,908,655 2,143,228
18. CREDITORS —AMOUNTS FALLING DUE AFTER MORE THAN ONE YEAR
2021 2020
8
Finance lease creditor 19,958 30,845
19. MATURITY OF LONG TERM CREDITORS
Finance leases
2021 2020
Amounts
falling due:
Within one year (note 17) 10,886 10,886
Within
1 to 2years
19,958 10,886
Within 2 to 5 years 19,959
30,844 41,731
Less: amounts
falling due
within one year (note 17) (10,886) (10,886)
19,958 30,845

20.
PRO
VISI ONS FORLIABILITIESAND CHARGES
Pension
deficitf
At 1 April 2020 74,633
Paid during the year (15,475)
Re-measurement ofprovision 2,154
Unwinding ofdiscount factor 1,676
At 31March 2021 74,633
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Land and Motor Land and Motor
Buildings Vehicles Buildings Vehicles
2021 2021 2020 2020f
Expiring within one year 311,095 4,977 336,358 17,609
Expiring in two to five years 11,450 33,125 1,368
Expiring in more than five years
322,545 4,977 369,483 18,977