in Camden TRUSTEES, ANNUAL REPORT AND CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022
MIND IN CAMDEN Reference and Administrative details Slalus.. Company limited by guarantee without share capital incorporated in May 1985. Registered as a charity on 24 July 1985. Company Number.. 1911178 Registered Charity Number.. 292180 Registered Office and Operational Address- Barnes House 9-15 Camden Road London NW1 9LQ Honorary Officers.. Elise Ormerod, Chair Rebecca Armstrong Rebecca Hammond Donna Ellis Honor8ry Officers also comprise the members of the Management Committee Principal Staff and Company Secretary.. Brian Dawn - Chief ExecutlV8 Bankers.. HSBC Bank 31 Euslon Road London NW12ST Metro Bank 227 Tottenham Court Road London W1T 7QF Solicltor$'. Gotelee Solicitors 31-41 Elm Street Ipswch IP12AY Audilor5'. Goldwins Limited 75 Maygrove Road Wesl Hampslead London NW6 2E
nniND IN CAMDEN TRUSTEES, ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2022 1. Structure, Governance and Management Governing Document Tho organisation is a charitable Gompany limlted by guarantee, incorporated and reglstered as a charity on 27 March 1985. A Memorandum of Association establishes the objects and powers of the company and it is governed under ils Articles of Association. The MÈmorandum and Articles of Association were, substantially rewrillen and agreed by the memb8rship and Ihe Charity Commission on 22" January 2004. Subsldlary The charity has one subsidiary. Camden Mind Ventures Ltd, which is a separate Company limited by guarantee in which Mind in Camden owns 100% shares. This Gompany runs our charity shop, the income above expenditure of which is gift aideLI to Mind in Camd8n. The subsidiary has as its Directors Mind in Camden's Chief Executive and one Mind in Camden Committee member. Its activities and financial performance are reported on a quarterfy basis to Mind in Camden's Management Committee. Recruitment and Appointment of Trustees The Directors of Mind in Camden are also Charity Trustees for the purposes of charity law. Under the requirements of the Memorandum and Articles of Association, one third of the Trustees mLlSt retire each year by rotation but may be re-elected at the next Annual General Meeting. There is a list of essential and desirable skills, knowledge, and experience required by the charity and Twstees annually identify whether these requirements are mel by ils membership. In the gvent of particular skills b8ing required, individuals are approached lo offer themselves for election lo the Managèment Commille&. These positions are advertised via volunteer agencles and lo people who use our services. Trustee8 spend some lime attending meetings as a trial period before they become full Trustees. No n8w Twslee8 were appointed during the period. Trustee Induclion and Training Trustees are provided with a detailed induction pack that covers the policies and procedures thal guide the Committee's operations. This includes-. Committee terms of reference and standing orders Trustee code of oonduGt Procedure and policy around expulsion of Trustees Trustee recruitment policy The current strategic plan and annual reviews The fInan81 slrat6gy Minutes and p2pers of recent meeting8 Key organisalional policies A budget 1$ sel aside for Truste8S to attend tralning evenls, and information aboul relevant events Is circulated to them. Trustees also have an induction with senior staff to be briefed about key aspects of the charity's operations. Training and ongoing support is available to all Trustees, including people with lived experience of mental health issues, lo enable them to play a full role as Committee m8mbers. The Trustees periodically conduct Away Days to discuss the direction of the organisation 8ndlor examine their own performance and working methods. Risk Management Trustees conduct an annual review of the major risk8 to which the charity k8 exposed, alongside the measures In place to manage or mitigate those r18ks. These include.. Funding risks.. There are risks in both contract and Gharilable income expiring and other risks (e.g., loss of grant through underperformance) which are controlled through a comprehensive range of
MIND IN CAMDEN TRUSTEES, ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2022 management policies and procedures including financial Standards and performance management policies and procedures. There are also risks of variable income from activity related funding (e.g., for individual budget payments and training income) so this is carefully projected and monitored through our budgeting and management accounting systems. Also see below for reserves policy. Financial risks., We have a robust sel of regularly reviewed financial standards that govern all transactions and miligale the risks of theft, fraud and loss of incorne through ba(i praGIic8. Rgputalion risks.. W$ have pollcies lo ensure the quality and viability of services. and also policies around contact with the press to effectively manage risks lo our professional standing. Risk of harm to individuals.. Procedures are in place Io 8nsure compliance with the health and safely of staff, volunteers, people who use our services and visitors, and to address issues SUGh as adult and child safeguarding. Risk of loss through liligalion.- We havé a detailed set of employment policies and practice8 including solicitor vetted contracts of employment. and a range of insurances to cover public liability, professional indemnity and other losses. Insurance8 are reviewed annually. COVID-19.' The Committee specifically looked al the immediate and longer-lerm risks of COVID-19. both in health and safely and financial terms and has taken measures lo ensure compliance th the law and the health and safety of slafl, volunteers and the public who use our services. The Committee has also ensured that each servic8 has adopted appropriate quality standards for Ils work, and compliance is monitored in a reporting fratnework. There is 2 five-year cycle of slralegi¢ planning for the development of individual services and the organisation as a whole, support8d by annual management plans, in addition to proJecl designs andlor Service specifiGations for each project. Charlty Commission Guldance and Governanco Codes of Practice: The ¢ommiltee governs the organisalion with reference lo guidance published by the Charity Commission and best practice as outlined in the Char(ty Governants Code. Organisational Structure Mlnd in Camden has a Management Committee with a minimum of two and a maximLtm of 15 members who meet six limes per year. The total of voting Committee members is flve. Members come from a variety of lived and professlonal experience ba¢kgrounds relevant to the work of the charity, including finance, legal. senior management and m8nlal health, The Chief Executive acts as Secretary lo Ihe Committee, but has no voting rights. A scheme of delegation in plac8 that is governed by Committee terms of referenc8 and slanding orders in which strategic and policy framework decisions rest with the Committee. Day-lo-day responsibility for the provision of services is delegated lo the Chief Ex8cutive. who leads a Man&gement Team where all departments are represented. The Chief EKe¢ullve is responsible for ensuring that the charity delivers the services specified through a five-year stralegio plan implemented through annual management plans, and that key performance and development indicators are mel. The strategic plan and progress towards its goals are reviewed annually by the Committee.
MIND IN CAMDEN TRUSTEES, ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2022 kiÈAtth:ep-"o(.-: -_Ne4rlng. Vo_l¢es,.,FThopni)("; Eo¢l?I, Organisational Model Mind in Camden has 25 full tim6 equivalent staff in 35 posts. As well as directly providing seNices, this core staff tsam manages and co-ordinates a very wide range of activities provided by volunteers and sessional staff (many of them people who use our services and those with lived experier)ce) and also through staff, volunteers and people who use services in other organisations. because many of our projects lake a collaborative capacity building approath to joint work.
MIND IN CAMDEN TRUSTEES, ANNUAL REPORT FOR THE YEAR ENDEI) 31 MARCH 2022 MIND IN CAMgEN QRGANISATIONALMODEL ..P.artner" Organlsatlon stsff . ".and Servioe.Users. Pe aneDt I Sessional Staff Ilncluding People with Livéd Expenenc.èj., Volunteer5 Ilncludlng Service Users) Therefore, the scope, breadth and depth of our activities is greatly increased and accomplishes far more than our relatively small staff group doing dire¢l work alone could achieve. 2. Organisations we collaborate with formally National Mind Mind in Camden is an independent ¢harily affiliated lo National Mind. The benefits of this to the charity include.. Access lo a London and nationwide network of charities working towards similar goals The opportunity to engage in, and keep informed of, national issues and campaigns around mental health Practical help and sharing of some resources A block insurance arrangement that 5ubstanlially reduces insurance costs for the charlly Collaboratlve work with other bodies Collaborative work is one of the key 818ment8 of our Strategic Plan so we continue lo involve a very wide range of stakeholders in all of our projects and are, in turn. involved by them. The most fundamental partnership to us is undertaking joint work with the people who use our services le.g. the joint provision of support groups) beyond thi5 we engage with every type of organisalion in the mental health, education, arts and ¢ommunily sectors, including local, national and even international organisalions and groups. We have over 100 partner organisations who 8ngage in joinl a¢livilies from running peer support groups as Part of our capacity building and networking projeGls lo conducting joint work with individuals who us& our serviGes- this includes all types of 8tatutory and voluntary organisalions working in prisons, Wlth children, wlth adults, in the community, in hospltals and in secure units and in Immigration Removal Centres. The nature of the agreement5 ranges from formal sub-GOlltracls (both as lead and as a sub- conlraGlor) to quid pro quo and informal mutual interest arrangements.
MIND IN CAWtDEN TRUSTEES, ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2022 Several of our projects, including the Cultural Advocacy and Healthy Minds Projects involve us in formally sub-Gonlracling elements of the seNice, or in fundir)g specific activities undertaken by other organisations. 11 would not be possible to list every instance of collaborative work we und8rtake because they are so numerous and they change and develop 211 the time- there are Many specifiG examples in the remainder of this report. 3. The objects and underlying principles of our work Mind in Camden's charitable objects as stated in our Memorandum of Agreement ar6.. a) To work fDr, promote and provide forthe well-being, inler8Sts and rights of people who have mental ill heatlh b) To work for and promote Ihe preseNation and safeguarding of good mental health The underlying v21ues of our work.. We see mental health as a conlinuurn we.all move along at different times in our lives- there is no 'us' (= well and 'normal') and 'them' l= ill and 'disordered') We work in a way Ihat Sees voices, vi8ion8, unusual belief8,"anxiety and extremes of mood as a .response to real events, understandable feelings and cultural inflLtences that people can identify in Iheir own lives rather than as d8lusions, hallucinations, or symptoms of a bio-medical 'disorde We promote and respect different cultural and p8rsonal understandings of mental health, and diversity in the wider context We seek to combat the isolation, low s8lf-e5teem and stigma that psy¢hiatri¢ labels and diagnosis can bring by recognising and valuing people's own experiences and deh'nilions of their mental health. We believe that recovery is SBlf-defined We treat people with current or past lived experience of mental health issues as actual or potential assets, contributors and partners. nol passive recipients of servi¢es We promote wellbeing by supporting individual responsibilily, ind8P8ndenc8, interdependonce, and inclusion in the wider community The self-help, peer support and co-production models we adopt in our s8rvices and promote to others through our Hearlng Voices projects. training, and consultancy, spring direGtly from this view of mental health W8 place 2 high value on engaging in partnershlp work in everything we do because we see it as a means of.. Extending what W8 can offer people who participate in our directly provided services Influencing other organisations and individuals lo adopt non-stigmat18ing, self-help, peer support and co-produced ways of working Learning from others We seek to ¢onstantty improve the services we and others provide by learning, training, and sharing We value volunteering as 2 means to engage as wido a range of skills and experiences as we possibly can lo increase the quality, quantity and reaGh of our work 11 is 8stimated that one person in four will experience some form of merrtal health issue in their lives 25% of the populatlon. In addition to distress expgrienced internally. there is also much discrimination and stigma allached lo the diagnostic labels the distress can bring., assoclated problems include discrimination, poverty.
MIND IN CAMDEN TRUSTEES, ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2022 social exclusion, physical ill health, unernploymenl, homele55ness, and addiction. Our Gharitable objÈcls and activities aim to benefit the public by addressing these issues. 4. Activities undertaken for the public benefit, achievements and performance a} Hearing Voices & Distressing Beliefs Projects i) Voices Unlocked (formerly London Hearing Vorces Prisons Project) "I heve leamed a lol and reflected on how patients m8y fe61 when they are dlsmissed ornot listoned to. [VoiGes Unlockedl has helped me to understand better certain expen8nces that my pelienls 8re going through, and wilj help mv in supporting and v81idHting them more" (Hearing Voices and Allornatlve Realllies group faoili(<ltlon Iraining partlClP8nt, J8nu8ry 2022) Voices Unlocked supports those in prisons, forensic units, or Immigration Removal Cenlres {IRCsl who hear voices, have other sensory 8xp8riences, andlor beliefs that cause them distress. We achieve this through vaFlous means, incltjding delivering training and workshops to stafl working in these institutions, as well as offering Ihem ongoing mentoring, advisory and consultancy work with third Sector organisalions, and supporting the creation and suslainabilily of peer support groups for detainees who hear voices. In the past year, VoiGes Unlocked has continued lo navigate the global pandemic, encountering challenges with reslriclions often being more severe in forensic settings. in addition to different inslllulions having differing rules with regards to social distancing. This has meant that a lol of groups have ceased to run, and the ability to restart groups has been delayed or slowed. Howev8r, despite the difficullies in the feasibility of groups being held, training for facililatlng peer 8UPPOrt groups has been incredlbly popular with staff working in these settings - training just over 100 facilitators who are ready to establish groups once restrictions ease. We have also continued to hold other trainings on topics such as supporting Vol hearers one-lo-one, in addition to a successful 'Train the Trainer, pilot where staff are equipped with the skills lo train other8 to become group facilitators within their instilulion. Voices Unlocked has also been working to support staff working in these settings, where burnoul is high and tsams are stretched. Staff wellbeing has suffered and we have ¢onsulted with our contacts in different institutions to inform how we can best Support them. Our staff trainings have incorporated acknowfedgement of systemic issues, individual burnout, the importance of 5elf-care, and peer support. A staff peer support space is being adapted lo become a reflective and networking space to promote opportunities for growth, and personal as well as professional developmenl. An additional focus group was held with ex-offenders to explore ideas of how Voic88 Unlocked can further develop and support voice hearers who are detained. Not only was the potential of an ex- offender peer support space considered, and requested to be 'peer support wilh purpose" but feedback was given on plans to offer a pen-pal scheme and 'coping kits. to people who are incarcerated. These pilot projects will offer ways of supporting voice hearers who can find themselves confined for the majority of the time, especially when distressed. It is important for Voices Unlocked, especially in the context of the pandemic and resultant restrictions, lo adapt and explore other avenues of supporting peop18 who hear voices in these sellings, and with opportunities for people lo write to Voices Unlocked for support, andlor receive a collection of items and resour$ specifically chosen to offer comfort and ways of coping with dislress - these are ways of achieving this.
MIND IN CAMDEN TRUSTEES, ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2022 This year we have continued and consolidated our work with both Reprieve and Detention Action. Offering a series of six workshops for both organisalions, we also provided over ten hours of consultation work (on a spgcific case relating to the welfare and support of a distressed client facing the death penalty with an allernalive reality) in an international conlexl, with the aim of Reprieve supporting their client in a holistiG way. 'This was lh8 most intercsting fraining I've don8 8t Reprievel It was extMelY useful and helped me think aboul Ihese corniplox issues in 8 way I never have before" (trainee from Reprieve) In September 2021. members of the Voices Unlocked Team delivered two seminars al the World Hearing Voices Congress held online. Systemically induced par8noio - reflecting on Black Lives Malleff and 'How do ws remain true to ourroots? _ 'Training Ihe Irainer'pilot al Voices Unlocked, which respectively challenged the sy518miG raGi5m in the criminal justice system as well as institutional racism and the growng support of anti¥acist practice, and promoting the Train the Trainer pilot with reflections on the grassrools and r8dical &spect5 of peer support which can sometimes be lost in clinical and forensic sellings. li) Votce Collective: our Children and young people's project 'Tliank you for tlie invaluable work th8t you have been doing. It m8an.s a lot to the famili8s ai?d especially th8 chlldren. 11 is v8ry important for the families and young p80ple lo have this sp8ce where they know they are hts4rd 8nd LJnderstood and noljudged. 11 is a place where we also know Ihal Ih8re are otheryoung p&ople gndparents going through similar experiences. It helps us to f881 18ss alone. My deepest appreciation goes out to all the Sta (Parent of YP) Voice Collective is pr¢marily focused on supporting children and young people who hear voices, hav8 Other sensory experiences, difficult beliefs. or relat8d foms of distr6ss. In the context of a holistic approach to young people and how their Ilfe cont8xI impacts on their experien¢es, we also support pareDtslcar8rs and families, in addition lo offering mentoring and training to professionals working with young people. We offer a range of forms of support, including one-to~one support for young people and Ihelr families, peer support groups. creative workshops, focus groups, and online support including a forum and our website which contains numerous resourGes. The regular and ongoing peer support groups remain online due to their popularity and increased accessibilily from being held in this fomial, and are aimed at 16-25 year olds, university students, under 14$, parents of voicg hearers aged under 25, and parents of voice hearers aged 19+ which was set up in respL)nse lo parents of voice hearers in the older age bracket having different needs and needing support around their children being at a different point of their life than the younger age group. Voice Collective was also able to pilot a peer support space for black young people who hear voices in response to recognising the impact of racial trauma on voice hearing experiences and the importance of having safe spaces to talk about these issues with people who are also black and have navigated the mental health system as a black person. We continue lo support th8 development of peer support groups for young Vol hearers in olher organisations and settings, including an online group created and held by a young person wlh experience of voice8 and vlsions. .1 felt so emotion81 beoause I felt connected by sDm8 of the experienGes people were sharing and I hav8 neverin my lif8 felt a sense of communily 8S strong as tonighl, (t6-25 peer support group alt8ndee) Voice Collecllve continu88 to grow in repulatlon and influence in temis of good pracli¢e in responding to young people In dlstress, safeguarding in ways that empower young people, nelworking and connecting with a range of grassroots proje9 as well as more formallsed academic or Glinical institulions, promoting peer support, and giving a greater platfomi for young voice hearers to express themselves. W8 have achieved this through consulting and advising on research projects, w01ng in partnership wlh other organisations such as Studenl Minds and NSUN, holding
MIND IN CAMDEN TRUSTEES, ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2022 workshops and focus groups, including developing a young person steering group, and talking at conferences (including three talks at the Annual Hearlng Voices Congress) and webinars. We have also been able to demonstrate authentic co-production in the form of Setting up a Discord server as an online space for young people who hear voices to connect with each other. The platform Discord was suggested by young people, and we PUTsued this as a way of continuing the previous online forum. for which the funding, and the project providing the funding, ended. Young people and a volunteer whose partner hears voices, Go-created the Discord server with Voice Collective and were vital contributors, providing expertise in Discord programming as well as thoughtful reflections on how il is structured and held. The development of new resources such as resources for students who hear voices, and for universities to beller support voice hearers, as well as a leaflet with Winston's Wish about grief and voices, and a booklet on ¢annabis and hearing voices, written by a young vgi¢e hearer, have increased the range of information we have available lo share, as well as giving the young people we work with a voice and ways of expressing themselves. This has also bèen a product of our creative workshops, where young people have been able to express Ihem8elves through poetry, doodling, zines, illustrations, and memes. One-to-one work also remains an important component of the project, with young people and parents alike finding real valu8 in the support that Voice Collective offers. Providing a safe space for voice hearers to talk about their experiences where there is no judgement or pathologisatlon, can be a relief. Young people and their families often struggle to talk about voices, but Voice Collectlve Can create opportunities to explore voice hearing experiences and the broader impact of the world and people's lives. We are often the only source of support around these experiences out8ide of mainstream mental health setvi¢es, which sometimes donl have capacity to offer support or are experienced as being untielpful. 'This is the lirsl time ltre told anyone about my voKes. its such a relief.. . (16-25 pe6r support group altendee) ili) Camden Youth Peer Mentoring Programme 'Il's great b8ing a part of this progr8mme, ifs really important to look aft8reach otherfs mental heajth and I feel CDnfidenl l am able lo do so" (peer mentor) The Camden Peer Mentoring Programme is an innovative partnership between Mind in Camden and Filzrovia Youth in Action, helping schools and youth organisalions lo develop a culture of peer support for young people. The programme is designed to help normalise the act of talking about emotional health, the challenges young people face and helps young people to identify where to gel support if needed. In each participating school or youth organisation, young people are reGruited, trained and supported to provide mentoring lo their peeTS. The training is AQA accredited and explores values on mental health, empathy and the different ways to support someone. listening and communication skills, boundaries and confidentiality in peer mentoring. More and more of the spaces have returned to face-to-face as restrictions have allowed. We worked wth a range of young people and utilised a variety of model types and techniques including traditional p8er mentoring, aGlivity-based group models and peer support discussion-based models. The programme offers three main models that have been flexibly designed to best support the organisations it works with= the Core model (whor8 young people train as peer mentors to d&liv8r youth-led mentoring sessions through group activities and one-lo-on8 discussion),. the One-to-one Mentoring model (involving young people trained to mentor younger peers) a Group mod81 {where it is assumed thal all group members access and provlde mutual peer support). In the final training session of the Core model, we train young people to create and deliver their own session 10
MIND IN CAMDEN TRUSTEES, ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2022 based on programme themes such as self-awareness, understanding Ihovghts and feelings, support networks, relationships, skills and personal strengths. resilience and coping skills, and overcoming challenges. Though the model can seem fairly structured, it has been adapted to a51ow for more discussion as decided by the young people, aligning with the Mind in Camden ethos. which we continue to encourage Mrilhin schoDlg and youth organisations. We also influence FYA IN encouraging ¢onversation8 to diverge from the more medical way people can approach mental health or wellbeing. and the language we use lo describe this. Young people are also enGouraged to reflect on how language as well as media more generally impacts on how they view mental health, and other8 around them. The programme has reiVed positive feedback from the young people, even when r8mole and online,. however as restrictions have easels, face-to-face work ha$ become more predominant in the schools and colleges that request thi8. The peer group sp8ces that are run by FYA, including the Girls Group, offer ongoing safe spaces for young people to turn to and re1ve 8UPPOrt, as well a8 providing support lo others. 'Girls Club has 81ways been there. Even when don't know whal s going on wlth the resl of the wortd, I know on Tu&sdays I hav8 Girls Club and that helps me. (Girls Club member) The FYA Peer Mentoring 8cheme also holds @vents that champion the activities th8 young peoplo have be8n involved in, and works to celebrat8 the ski118 and crealion$ of young people involved in the programme, which are featured in community evenls and showcases. Young people are engaged acro8s a variety of activities, including sports and arts-based projects. This allow5 for young people to engage on Ihelr own terms, in terrstori88 determined by them and their interests, and allows conversations about wellbeing and peer support to feature alongside these activities. We create opportunities for young people who might not b8 Iflter8Sted in more specifi¢ or traditional wellbeing support to discover peer support and dialogue around issues relallng to menlal health in way Ihat is more a¢¢essible and 8ngaging. iv) The London Hearing Voices NeOrk 'Thank you so much for sharing yourself and your in-d8plh understanding, experience and knowledge with us last week. Your calm and open presence throughoul was reassuring forn78, and a m8Sterclass in how (my p8rception) obstBcles can be Ir8nsformad into opportunity in di8loque. I remain deeply encouraged, by the whole experience. which is not my everyday immediate respons8 lo such in-depth workshops" (LHVN group faGilit8tion training participant) The London Hearing Voices Network ILHVN) works to support people who facilitate 2nd attend Hearing Voic88 groups across London, looking to establish connections belw8en those involved, and providlng trainings and d8velopment opportunities, as well as encouraglng conversations around potentially controversial aspects of mental health, as part of expanding the existing discourse on related issues and being a sour¢8 of information on a range of perspectives and frameworks. LHVN has continued to operate online and deliver Hearing Voices group facilitation training, in order to support the development and continuation of peer support groups for adults who hear volces or have other sensory experiences across London. VV8 are a regular provider of Hearing Voices group facilitation training which invites trainees from both professional or voluntary sellings, as well as th08e with lived experienoe, to Gome together and work to develop peer support spaces for voico hearers. We al8c) continue to offer trainings Govering topics which can often be critical or provo¢atlV8, which is aligned with our r8pulalion for making space for a range of perspectives on issues relating to mental health and wellbeing, and challenging the slalus quo in mental health pracllce. Thi8 is also reflgGted in our quarterly network meetings, for which we invite speak8rs for part of the meeting, to encourage discussion and reflexiwty..
MIND IN CAMDEN TRUSTEES, ANNUAL REPORT FOR THE YEAR ENDED 3q MARCH 2022 With regards lo our range of onfvday irainings. we organised a repeal of Dr Sara Belleridge's training An Islarnic Porspeclive on Menlal Health.. Jinn, Evil Eye & Black Magic, which promotgd the Hearing Vol8 ethos within an Islarnic framework. vital lo working in a PglEon-c8ntred way with people who use this frame of reference. We also had trainings on Madness and Soci81 Change, Questioning BPD, and Co-ProduGtion as 8 Path to Raci81 Fqu81ity. Through LHVN we welcome the opportunity lo provide a platform and space for a range of topics to be discussed and explored respectfully, and the popularity of our tr8inings demonslrales a demand for this. "The Gontent was infonnaliv8 and I became aware of issue.s around cultur81 competencles" ('Co- ProduGlion 88 8 Path lo Racial Equ8lily' partlripanl) Working online has given a new vibrancy lo our Network Meetings, appealing lo people who may not previously have travelled lo altend a face-to-face meetiiig, which furth@rs our reach and influence wilhin.Ih8 world of Hearing Voices and critical mental health, bul potentially distances the meetings from being focused on London-ba8ed group facilitators and members. We have had speakers talking on1gpi¢s such as peer support for those who are suicidal, racism, and the healing potential of comedy. "I didn't know this tOPlG formally 8XlSted so il was very refreshing and gave hope. I Ihoughl tha speaker was excellent in delivery and inform&tion" (Altematives to Sulcide, Network meeting participant) LHVN remains a first point of contact for people researching voice hearing and looking for slgnposting or 8UPPOrt, and we conlSnue to respond to enquiries about Hearing Volces groups and the Hearing Volces movement more widely. We also continue to network and collaborate with other Hearing Voices networks across the world, and to link in with Hearing Voices Network England and Intervolce to remain updated on developments in the Haaring VoiGes tnovemenl mora broadly. vl Erasmus Project This project results from being involved in discusslons with Proslor, a community mental heallh organisation in Serbia working across the Baltic countries, around applying for funding to develop a training resource for professionals working in psychiatric sellings to deliver an arts-based intervention for those who hear volces, see visions, or have other Sensory experiences. Th& Balkans Hearing Voices Network are fellow members of Intervoice and we are supporting Ihem by supervising the development of the staff training, supporting the pilot of Training the Trainers, and the developfllenl of m8terials, including online resources, in using art as a means of engaging wlth and supporting people who hear voices. 11 effectively promotes our values and methods in a part of the wodd where people with mental health issues are often segregated, highly discriminated against, and where services are even more mediGal than in the UK. It is also an area of the world where the need is enormous due to po$t- ¢onfli¢t trauma, and where experiences are often pathologised and medicat8d. The projed is in Ihe earty ages, starting in January 2022. th fundlng for years. Supervisions have been held with the groups from each of the partner Countries, and timelines are being set for the completion of various milestones of the project. The teams in different countries are addressing different artistic methods (including bibliotherapy, art, dance and movement), and creating a training module based on that method. There is an emphasis on considering the psychological, artisllc and holistic implication for each of th8 aclivilles. and questions and provocations have been offered on tensions and Challenges that arise from this work, based on Mind in Camd8n's expertise in developing and delivering Irairiing r6sotJrces. and supporting voice hearers. 12
MIND IN CA DEN TRUSTEES, ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2022 vi) Backroom support for Internatlonal Hearing Voices Projects IIHVP): International Hearing Voices Projects is a small voluntary-led UK registered charity that provides support for the international Hearing !oi¢8s movèment by Gonvening an annual international congress (Re¢ently held in Canada, Greece, Spain. Ihe USA and France, and online durin9 COVID-19 Reslri¢tions>, curating the Intervoice website at htt '.Ilwww.inlervoiceonline.or a social rlledia presence and providing support for budding national movements. There are now arDund 30 countries that have Hearing Voices movem8llts and this has been supported by the pioneering worl( of this organisation. For sevaral years Mind ill Camden has provided backroom services to IHVP including basic accounting, co-ordinating AGM meetings and the submission of required information lo regulalois in return for a small management charge levied on income. We are pleased to underiako this work as rt is in line with our values and our aim to promote the adoption of more person-cenlred and hLJman rights based approaches lo mental health. b) The Phoenix Wellbeing and Recovery Service Community is at the heart of the Phoenix. Members are very much part of the process of ¢realing its ethos, through strong social ¢onnection and regular Go-production foruTnS which determine flilure aclivlly. Each wort(shop or group provided is also created with participants rather than for Ihem, 80 they are often loosely structured al the outset, giving room for people to become involved in shaping them in a way which feels supportive and valuable. Since Ihe last lockdown, Phoenix has focused on relaunching our quarterly programme with a strong emphasls on activities being devised and led by Its members. Memb8r-led groups include yoga, Hearing Voices, knitting, bowling and walking. Tharjks to funds raised through an exhibilion by our new partner. OutsideArt, Phoenix members have co-produced and co-facililated a group trip to Margale. This year members wll resurne participation in cooking and s8rvice al Ihe weekly Feast restaurant, getting Food Safety certrfication and experiencG through the process. The Phoenix Member Volunteer programm8 has grown in ils support of members of any ability to gain ¢onfidence, valLiable experience and pride in co-produGlng their seN1. Roles include leading or co-facililating workshops and activities, supporting other members, and being responsible for certain tasks in the upkeep of the Phoenix. In February 2022 a dedicated sessional worker has been asslgned to work one-to-one with members on employment, training and volunteering opportunities, Four members have allended a Ihree-day training to facilitate Hearing VolS and other peer support groups. Some members have gained rewarding employment, such as in peer mentor roles. One member who volunteers as a yoga teacher at the Phoenix is now practicing this in paid positions elsewhere. All of the above members have made Ihese gains since participating in the Member Volunteer programme. In the first part of the year, we dev8loped 8 triage system to give support wilh ben8fits, in which a trained sessional worker first assesses the depth of support required and assists with anything that could be immediately supported in-house, while referring the more complex cases to Camden Disability Actlon. In the latter part of the year, a welfare development worker held a weekly session at the Phoenix and was able to glve expert advice lo several members. Another worker will be starting soon. Our recovery worker, one sessional and two volunteers have been trained for specialist support with benefits, to manage our triage system. ij
MIND IN CAMDEN TRUSTEES, ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2022 Joint working wilh Healthy Minds and Support & Connect, which began during the pandemi¢, has coiilinued. We provide Inulliple Joint activities and this increases familiarity and a sense of community between th8 two services, and so increases service user movement between services. This includes a partnership with Feast (a community meals provider) who deliver a communal in-person meal that 18 part of the Phoenix members, programme. A six-monlh series of employment Wotl<shops has been designed Pi) partnership with Phoenix, Healthy Minds and Hillside Clubhouse, to lake place in 2022. Since restarting referrals into the service after the pandemi¢, they have slowly increased with the implementation of a four-week trial period and a further four-week grace period granted lo thosp who have an identified funding route. Key figure5: 364 initiatives delivered by peer support l infomial vo5unteering roles 156 peer-led aGltvities designed or delivered via len ¢o-produced forums Al18a8t 60 % of activity was delivered in community settings 81 people attended peer support groups Quotes from those using the service.. '1 have ieceived support from Mind as a member and I was encouraged to take Ihe next steps 8nd b8come a volunteer. I feel more confident in myself for being ab18 lo give back lo lh8 communify, and 6veryone at Mind has been really Supportiv& and empowering" "I have met lots of good friends. I have a soclal lifo I havent had since before I was homel6ss a long tim6, ago" 'Joining Mind, I was able to improvp my soci81 skills, my 86lf-esteen7 8nd develop my motivalion i doing things as I was given the opportunity to f(Icilitat8 an aGlivity Ihal I'ffl passion8t& about. "Beifig part of the seNico at Mind has helped Me feel more Gonnecled with people thmugh sh8ring my experience as well 88 my knowledge witli otherpeople in th6 community" "I receive a lot of emolional and mental support from the staff who are ready to listen to my prob18ms. J appreciate the help with the evgryday Ihings tl?at l Jlnd str8ssfuf c) The Mental Health Social Prescriblng service (Formerly TAP & Healthy Minds Social Prescribing) The Mental Health Soclal Prescribing IMHSP) service is a partnership b8tW88n Camden and Islington NHS Foundation Trust and Mind in Camden. The SeiCe is part ofthe Camden Primary Care Mental Health Network and offers mental health social prescribing lo people wlthin Primary Care. The team aims to work with people who have social needs which are besl supporied through linking with community resources rather than through stalulory setvice8. It includes people are who are at transition points due to life events such as relationship breakdown, financial difficulties or bereavement. 14
MIND IN CAMDEN TRUSTEES, ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2022 The core aims of the service are.. To build individual resilience.. strengthgn life and coping skills of people with mental health needs To help clients realise their skills and strength5 and build on this To improve the holistic wellbeing of people with mental health needs Over the period of 2021-2022, some key developments are of note.. A8 a result of slaff changes, TAP Social Prescribing and HÉalthy Minds Social Prescribing . have merged into one 8ervice, with Mind in Camden now bèing the representativg for Mental Health Social Pre8cribing in Camden The COVID-19 p8nd8mlG impact on $eTvice delivery and respeclive service adjustments Mental Health Social Prescribing partnership with the new Kentish Town Core Team The delivery of a 'Loneliness, Isolation and Connection. Group The service 18 funded by Camden Adult Social Care. Our relallonship ¢onlinues to deepen and evolve and, anecdotally, it appears w8 are held in high regard for our willingness to be flexible partners who are Gommilled to bringing a Community approach more fully into statutory services. Since April 2021, the team has received 200 referrals from diff$r8nl mental health professionals. These professionals include psychialri8ts, mental health nurses, social workers, psychologists trom both C-PCMHN and Kentish TO Core Team., iCop8 Service, Cri8is Service and different Camden GPS. As a rasult of these referrals, the team has conducted 180 initial assessments and a total of 210 social prescribing sessions delivered by both volunteer link workers and mental health link workers. Social presGribing sessions continue lo be delivered in a blended formal.. when requested by the client, the team can show flexibility by offering zoom appointments as well as in-person appointments. Cllenls are largely met individually for their social prescribing sessions in the community. However, from September 2021 we also started to run an in-house Loneliness, Isolation and Connection group. The group is relalNely small with a maximum of five to six allendees al a given time. Th15 IS part of the service offer following the inilial assessment stage. The group has proven to be an invaluable source of support for clients who enjoy group interactions bul are socially anxious and therefore pr8fer small and closed groups. The partnership with the new Kentish Town Core TeaTn continues lo flourish. The lead for the Mental Health Social Prescribing Service meets frequently with the Kentish Town Core Team and discusses potential social prescribing referrals. A weekly psycho-social referrals intake meeting was sgt up so that Leads from the Peer Coach Team and Support and Connect services meet with MHSP to discuss psy¢ho-social referrals and establish whera the referral$ ar8 best placed. Collaboration has also been increased with olher services across the different levels - from regular meetings with other Resilience Network providers of community support in Camden 10 attendance at the National Association of Link Workers conference. 15
MIND IN CAMDEN TRUSTEES, ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2022 During final social prescribing assessments. people are asked about the service and their experienceljourney in working with a volunteer link worker. P80ple can also suggest ways to improve it and if they would recommend the service to others. Feedback during social prescribing sessions includes- "Social Prescribing gave me the courage lo requ&sl time off work lo look aftermy meijlal heallh. "I have enjoyed our zoom sessions and the dimerent online opportunities" "I didn t know I could get involv6d in so many opportunities even from my own home!. "I have enjoyed meeting wilh the link worker 98oh weelf 8nd they were very patient with me. d} Healthy Minds Community Programme The Healthy Minds Community programme (HhllCPI is a well-eslablished resourGe that works with local partners, Gommunity cenlres and seNice users to Co-produ a range of group~based aotivilies, courses, skills workshops, social spaces, and focused one-to-one peer support. Se¢uring fvnding through tho Resilience Network until March 2024 (with a po$sible one-year exlensionl, HMCP ran an online programme during Q1 before successfully relaunching a Complete programme of in-person offers by Q2. Adapting to the needs of an isolated membership exasperalad by the pandemic, HMCP pivot8d rts effort8 by developing and running offers focusing on self-support through well-being practices and ¢ommunFty buildSng. The Zen Project is an excillng new partnership which brings wellbeing and Gommunily building together. HMCP, the Zen Project and Camden Council co-produced an urban wellbeing festival in October 2021. The all-day event served free food and hosted a series of wellbeing workshops on a converted yellow American school bus, including sound healing, meditation, breath work and massage. The day was an opportunity for our partners to come together and showcase the activities they offer through HMCP, promoting our serviGes to exlsting and potential new members. Following the project's success, HMCP plans to run quarterly urban wellbeing festivals throughout 2022, touring different Gommunity Genlres throughout the borough to reach all of Camden's diverse populations and fulfil our goals of introducing members lo pre-existing community offers. HMCP partnered with 13 local organisations and eight cominunity centres to deliver 286 offers. The total rlumber of people who attended our offers across the year was 1646. Through a team of 20 volunteers. we provlded appr0mal01Y 2000 hour$ of support lo our members through one-to-one meetings, telephone calls. in-house social events like our coffee momings, video conferencing, emails and text messages. With the relaunch of our in-person programme, we received 82 new referrals representing a 78Dfi increase from last yeals figure. We anticipate this increase will continue to grow as HMCP re-eslablishes itself post lockdown and infrodu5 a series of new partnerships. We developed a new volunteer role to support HMCP becoming more rooted in existing community offers already happening within the borough. Our trained activity volunteers allend workshops in the community Èo establish deeper relalionships with delivery organisations and provide safely for members who may experience difficulties with their mental health whilst attending one of our activities. The activities volunteer is ideally suited for members coming lo the end of Iheir 12 monlh$ with HMCP. We currently have four previous members volunteering through this route and anti¢ipale this growing as we expand the service. Our focus on the year ahead is lo develop clearer ongoing pathways for people leaving the programme. 16
MIND IN CAMDEN TRUSTEES, ANNUAL REPORT FOR THE YEAR ENDED 31 W7ARCH 2022 HMCP were approached by the Foundling Museum, which w28 interested In co-producing an eight- week art-based pilot workshop inspired by the museum's collections. Alt8ndees worked with a community artlsl. who guided members through the process of 3D printmaking, supporting members lo diFplay their work as part of the museum's current public exhibition. All membors contributed lo the writing of a written blurb for the Foundling Museum website and reported finding the experience a rich and healing one. Due lo the p101'S success, HMCP and the Foundling Museum entered into a one-year agreement lo run three further workshops. HMCP and the Foundling Museum are currently explorlng volunteer pathways for members lo volunteer at the mus8um. The Healthy Minds, Healthy Relationships Personal Development Group. ran its second course. Responding to member feedback, we ran the group in person for twelve sessions. Facilitated by tw senior trainee Geslall P8ycholherapists (professionally supervised), Ihe group was open to twelve participants who joined because they wanted to understand more about how they relat8 to others. The group had a ch211enging stsrt, with a confli¢l betwe8n several mombers. With the ¢o-facilitalo support, the group could slay with the conflicf and work through il together, with members reporting growing from the experience. OnGe the development group ended, rllembers formed an ongoing peer support group, wh1¢h independently meels monthly. Due lo HMCP'S strong reputation within the borough of Camden, we regularly receive enquiri&s from multiple organisations wanting lo collaborate on delivering one-off and time-limited offers. This year the Thames Discovery Programme prodLiced a series of archaeoltsgy talks. In consullation with the attendee8 of those talks, a programme was created whereby participants allended a pollery identification workshop before mudlarking on the Tharnes estuary lo find pieces of pottery. Members Ih8n worked with the Clayground Collective to produce pottery inspired by what they discovered on the Thames. We hope to continue our partnership with the Thames Discovery programme and Clayground collective to deliver further workshops. F8edback from our members". "Il was a safe sp8ce to le8m about confronting my own emotional challeng&s, to sit wilh oert8117 feelings 8nd get in touch with physiologlcal responses to others. .1 m coming away with a tool box lo support me when times get tough" "The most important thing for me is the friends ltre made. Allowing myself to be VUlneble has changégd my perspective. We still m88t up every monlhl, "I love the social atmosphere and learning new skill "The pK)gr8mme has h81p8d me be creative which is good for my mental health. "We lov8 thg Z8n day, it's the hlghlight of my monthr, ' You have helped m8 $0 much. l Gan t get Ihis kind of thlng &nywh8ro glse "F6els amazing to so@ my input valued by 8 .qroup" 'The Healthy Minds Programme is a useful distra¢lion to the tough stuff Ive gol going on at hom8. Being around otherpeople who just 'get iv makes me feel safg and valued" ° You guys have holped me so much- the course at th8 fv18ry Ward was Ihe perfect birthday pr8sgnt at a time when I really needed ir My volunteer has help8d me 8njoy groups, wetre had fun and laughed a lot togelh8rf' 17
MIND IN CAMDEN TRU5TEES' ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2022 e) Camden Clinical Commissioning Group Website Project Our contract lo provide a Content management service for the Clinical Commissioning Group's mental health information website continued into its fifth year. The website highlights key services, upcoming local community events. training, and useful resources lo download. This year the overall number of visitor8 went up to 22,640, compared lo 19,778 visitors last year. Of these, 87Qkn were new visitors, almost identical to 88 % new visitors over the same lime last y8ar. There were 28,784 sessions in total. 61910 of website users were lemale and 700/0 were aged between 18 and 45 years. The mosl commonly searched lemi on the website was 'oommunit, followed by "resilience network" °homeless therapy" and "advocacy.. Since its launch in March 2017, 81,368 people have visited the site. f) The Cultural Advocacy Project The Cultural Advocacy Project (CAP) has had a busy fifth year. responding to challenges and changing needs arislng by evolving and innovatlng services. We continue lo support diverse community groups and organisalions around Camden to promote mental health and wellbeing and support individuals and families to look after their wellbeing and mental health. The emphasis has been on ¢o-production with each organisation, taking on board learning and feedback from continual conversations from members lo ensure all services are reflective of specific needs and answering key qu8Stions around mental health. The aim is lo support people's a¢$$ to preventative services as well as build on internal strengths and resources to support mental health. resilience and reduction of isolation. The project conlinued lo support Bangladeshi, Black Alrican and Caribbean and Arab Gommunitres and continuing partnerships with school parents, estale-based community cenlres, football clubs and faith centres. Members fomed WhatsApp groups for their organisations and h81d weekly Zoom sessions for online peer support. In addition, memb8rs seeking extra support wer8 Vlsited weekly by a volunteer from safe distance to discuss their wellbeing and any other support Ih8y may need. CAP has four main activities.. l. Community Mental Health Peer Support Groups: CAP coproduces culturally specific training with community volunteers In facilitating weekly peer mental heallhlwellbeing Iheme-based peer support groups alming to promote wellbeing and resilien through mutual support, problem solving and access lo stalulory and non-stalutory preventative s8rvices. These are in different settings.. Community organisations Estate-based community centres rfRAsl In school - for parents Sports clubs Within GP surgeries for specific cultural groups CAP staff co-deliver groL(ps Initlally, wjth the host organisation taking the lead On groups are established lo make it sustainable in Ihe long term. Facilitators are provided with supervision once a month. In 2021-2022, we have been running 17 peer support groups. allended by over 230 individuals, and trained 14 facilitators.
MIND IN CAMDEN TRUSTEES, ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2022 The groups have a wide range of themes dictated by each individual group - themes have included.. Wellbeing Family health Mlgration Impael of physical health on emotions and vice versa, Domestic vio18nce, including physical and emotional Knife crime Self-defence Safely Building self-esteem Relalionship155ues in the home Bereavement Parenting issues Feedback is largely through meetings and Supervision and is largely bas&d on narratives. SWEMWBS (Short Warwick-Edinburgh Mental Wellbeing Scale) are used intgrmitlenlly but due to movement in groLJPS feedback is usually verbal. Fe8dback from the groups has been posiltve. Attendees have reported leellng welcomed and embraGed by the group and have found conversations helpful and relevant, such as managlng dally stress88, isolation, behavioral problems in children and anxiety about financial and social issues arising as a result of the pandemic, and staying healthy. Bereavement S8ssions have SUPPOrted members in coping with bereavement, especially as a result of COVID-19. Members have reported= "Coming lo 8 structured group every week h8s helped bring 8 feeling of connection and nonn81ity in my daily lif& and gives me inspir8tion and ide8s of how I want lo spend my woek" "Having the gmup to lalk to helps me think about my experiences and feel that l 8m not alone, and Ihal I can 81ways get help and support. °Th8 8Qtlvitios we have done such as bo8t rides and London Eye have been imm8nsely helpful in making me feel actlvp and engaged again" Members are en¢ouraged lo look at lifestyle iSSLies such as diet, exercise, movement, Sleep, relationships and stress as well developing new hobbies such as art, ¢rafts, dance and music. CAP sent out regul8r emalls regarding Council support, access to PPE, food deliv8ries and resources on anxiety and physical health management and referral pathways. 2. Individual support: CAP has trained 20 individual peer mentors, who are embedded in communities, to provide one to one supporttg community members. Members requiring additional support were called, and when possible, visited weekly to ensure they were supported and listened to and linked to any organizations deliv&ring their additional needs. 3. Communlty workshops.. CAP delivered daily workshops run by a variety of 9XP8rts during the week. These included Mental Health, Physical Health workshops run by a GP, Vaccinalion Advice sessions, Arts and Crafts, Diet Nutrition and exercise classes, and specialised courses such as Bereavement. Parenting and Relationship Issues. These workshops were well attended by over 40 weekly attendees and slides wero sent out to ensure everyone hed access to support and material. 4. Hospltal based services: The service 8mploys a Hospttal Link Worker to work in Sl Pancras Hospital and Highgate to help patients approaching discharge to access the peer support groups and Community p88r mentoring and support, and Greate post disGharg@ pathways to peer mentoring and other non-statutory and preventative Resilience Nelwort< offers. The Link Worker ha5 been 19
MIND IN CAMDEN TRUSTEES, ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2022 working with patients iemolely and supporting them with difficulties such as discharge, advoca¢y support, and linking back.lo the community. In addition, CAP facilitates.. Reference Group: All group facililalors are provided with regular personal.developmenl sessions and opportunities are given to Come together lo share experience8 and expertise, get advice from our slaff, and problem solve. Members can also feedback on the running of the groups and Inental health provision, allowing the inilialives to develop and grow over lime. This group is linked to the Equality and Diversily lead al Camden and IslingtoTr Trusl. providing a link between the Trust and community groups to open a platform for dialogue and identify and collaboratively develop services Galering lo all members of the cornmunily that understand thelr specrfic needs and experiences. CAP regularly attends and feeds back learning lo other member organisalions lo support effective and impaclful delivery of projects. Referrals: As a membor of the Resilience Network, referral pathways are created for members of BME groups to access preventative and other services in Camden. Council and NHS Engagement: CAP has collaborated in several proj8Cts with Camden Council and Camden and Islinglon NHS Foundatlon Trust, including working with the CounGII's Mental Health and Learning Disabilities Team, Camden Safer Neighborhoods and Reducing Inequalities Workstream. It has also boen leading the Community Engagement Group for the Camden & Islinglon Community Framework Project. g) Resilience Network Single Point of Access Service (Support & Connect) The Support & Connect service (formerly known as the Resilience Network Single Point of Access) has built on its initial SUGcess in its second year.11 moved from a COVID-19 response setwice lo meet the needs of the most vulnerable people in the borough during the pandemic to a service whose reach indudes efforts to influen¢e broader syslemiG change as per the Mental Health Community Framework. The service is now implementing signlfiGanl systems change lo belter respond lo the social determinants of rnenlal wellbeing, reducing the impact on an over-strelohad NHS and creating a much more person-¢entred approach to mental health across the borough. The service is seen as a vital first step into creating a stronger mental health system that reaches far beyond clinical services and into the community, ensuring that someon8 experiencing mental ill health is supported based on the diversity tsf their needs, be they clSnieol, social. physical, or anything else that is meaningful to them. This year. Support & Connect began Its transition lo become part of the Camden and Islington Core Teams, new community mental health teams comprised of NHS, soGial care and voluntary sector experts offering comprehensive mental health care and 8UPPOrt lo adults in the community. A Kentish Town Core Team recovery worker was employed, who now works jointly within multidisciplinary team including psychologists, social workers, specialist doctors and nurses, occupational Iherapisls and p88r workers. Over the year, Mind in Camden has workod with 176 people. A p8rmanenl slaff team was reGruiled to provide support and continue development of Support & Connect across the borough. Under the Service Manager, this included one Senior Recovery Worker, three wider Gamden borough Recovery Workers, a Kentish Town Core Team Recovery Worker, a Community Development worker and a Vvelfare Righls Worker. In the coming year. existing slaff will b8 moved into further new core teams as they Come Into being and more Recovery Workers will be recruited to cope with incr8ased deTnand. 20
MIND IN CAWiDEN TRUSTEES, ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2022 Referrals come in via two pathways.. the Kentish Town Core Team, as well as primary and secondary car8 in the rest of the borough. These are shared aGfos5 Mind in Camden and our VCS partners at Likewise. Support is provided over three phases.. l. Getting to know you.. People introduced lo the seNice are given a keyw0eT as their main conla¢l, together they work to build a relationship and understand the needs and hopes of the person using the service. 2. Supporting and connecting.. They will then explore what they can do or who they Gan connect with so that each person Gan start lo improve their own wellbeing. such as befriending support, welfare support. support Gommunicaling and planning with wideT support networks, 3. Continue, pause or move on.. Af18r connections have begn made and support has developed. Recovery Workers will review with clients (and their car8 teams wher6 relevant) how support is going and whether il is still needed. If they are maintaining their wellbeing themselves, they will be pul on 'pause' _ the service will be slowed, with a key worker or volunteer getling in touch to see how they are doing at an agreed frequency, from every couple of months to every six months. The seNice is flexible. 11 can be continued and reviewed again after a few more sessions. If the person and their keyworker realise that longer-lerm Support Is needed, then they Gan be connecled lo a longer-term service. Finally, if someone is connected with a different servic& or decides with their keyworker that the 5UPPOrt Is no longer needed, they can move on- hopefully with more conneclions lo things that matter to them. Quotes from those using Ihe seryico.. "The help I have b8en reGeiving is something l i?eoded for thA last io to 15 years but didn't gel. 11 s giving me more confiden and wanting to come out my house 8nd mingle with people more. 11 definitely h8lps me with my depression. So this seNice has been amazlng ft)r n3&10 get to my good drlys" (service user. "Th8 work th8f is don8 to assist us as s famijy throughout this dlfficull lime with my mother is 9ssentiaJ &nd cruclal lo Ihe whole family. I feel gre81 comfort knowing that my mother is being cared for and supported... ' (family m8mber of a service user) g) The Impact of COVID-19 The impaGI of lockdown measures to prevent the spread of COVID-19 began from March 23rd 2020 (the official start of first full lockdown). All COVID-19 related restrictions ended on 24th February 2022. a) Effect on Actlvitles: All of Mind in Camden's services remained operational during all lockdown5, Wlth several golng entirely online. Though the majority of staff worked from home kgy staff and volunteers did continue to attend lo provlde essential servic8s even during lockdowns. The majority of our $8rvi¢es continue to face increased need. bl Financial Impact: W8 have no pension fund or material investment liabilities. so the main impa¢t was in lost income, mostly taking placs in the financial year ending 2021, btrt wilh some continuing impact into this financial year on a much smaller scale. 21
MIND IN CAMDEN TRUSTEES, ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2022 cl Impact on risk.. During COVID-19 lockdowns and re51riclion. we were granted extra money to maintain and even extend oui services- this funding has been confirmed for future years, making a substantial contribution to our financial health and slabilily. dl Cyber Securlty Certlficate: The onset of the pandemic significantly affecled our working pallerns with every member of staff working al home for some or all of the time. There were many benefits to this new flexibility, but it also brought with it new technological and practical challenges, including an increased threat from cybercrime. We worked closely with our IT company lo address this issue and ir? April we were awarded a Cyber Security Certificate. We are aware that having sound procedures is only part of the task and that we must continue lo be constantly vigilant. dl Ongolng, future and wider impacts., In lerms of howwe provide services we have found that many can be provided eff8clively and safely online, so we continue this elemenl of our services in mixed online and face lo face servlces. h) Publlc Benefit: We have assessed the benefit that our charity provides to the publiG through our sewices as.. Enabling people lo recover their ment81 wellbeing. This reduces the personal and social cost of mental health issue5 and enables people lo make an increased Gontribution to their communities Ihrough peer support, volunteering and increased community aclivily, including gaining employment Worl(ing with the wider oommunity, through volunteering and with ¢ommunity-based partners, to raise awareness of issues relating lo mental health and increase capacity to deal with them, thereby increasing understanding, improving responses towards people with mental heaKh issues, reduclng stigma and dlscrlmlnation and Increasing wellb&ing Improving mental health, including undertaking preventative work, redueing the societal and personal costs of far mors 8xpensivo and life disruptive forms of help e.g. in hospital acute wards or long-lerm care Reduclng pressure on publicly funded statutory NHS and Local Authorily soclal care rosources Providing non-medlcalion-based intervention8 like Self-help, group work, and peer supporvlalking help and activities, reducing rellance on medicatlon reglmes that can be expenslve and can have damaglng side effects, including addiction i) Environmental Footprint Mind in Camden is committed to reducing its environmental impact at our centre and offices at Barnes House. For over len yoars we have been a member of the Camden Climate Change Allian, which is a Council initiative aimSng lo reduce the bprough's carbon footprint. We havè benefited from advice, annual monilorfng. workshop8 and local green initiatives from the Alliance. We have made a concerted effort to reduce consumption and lake eco-friendly iniliatives whi¢h we think made an important contribution. The result is that our carbon footprint has reduced by 48% since 2012113. 22
MIND IN CAlVtDEN TRUSTEES, ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2022 5. The Contribution of Volunteers "l am gratpful lor having the opportunity to volunteer at Mind in Camden wl?ich was a good expe17ence - nol only has it been instrument81 for me lo securo full lime employment in adminisfration, but il was an inspiring environment lo volunteer in. It greally impmv8d my und8rs181?ding of 8dmin 8nd my communicalion skills 8nd I r8811y enjoyed working alongside members and slaff~ (Phoenix Personal Assislant volunteer) Volunteers are vital and Iheir contribution is greatly valued. We ¢ouldn'l operate wilhoul Ihem and appreciate the divers8 skills and fresh perspectives they bring to our services, as well as the invaluable help and care they provide. They usually total around 100-120 in any given year, bul this year has Seen a vaiiation in both their numbers and th8ir roles. There have been around 85 volunteers in 2021-22, and just under a fifth of these have been with us since before the first lockdown in 2020. Our two longest serving service volunteers have actually been with us since 2008 and 2013 respectively. The Healthy Minds Community Programme restarted as an in-"person service in the summer, creating opportunities for offic6-based volunteers to help with administration - they have had several dedicatéd volunteers worklng full days in their offi. Small teams of volunteers have supported work with member5 in Phoenix, Social Prescribing and the Community Programme. The Corporate team had ils first new admin volunteer since the pandemic began, and Phoenlx had some great support with a two day a week PA volunteer for six months. We saw the start of a renewed focus on people with lived experience and our service users becoming volunteers - applications have begun to trickle in from Community Programme members at the end of the reporting period. Usually most of our volunteers are on placements from university, bul this lime period saw nearly 20.fi of volunteers who are people who jusl want lo help out or are from a lived experien background. Over 1 OOA of our people are oounselling volunteers, who continue lo s88 ¢li8nts on Zoom. .We are also very ably supported by our Commlllee of Trustees. In 2021-22 we e8tlmate volunteer8 contributed approximately 13,700 hours or 1,957 wotftlng days. Using the London Living Wage rate of £11.05 p8r hour, the financial benefit would have b8en £151,385. We expect that next year the figures will return lo our pre-COVID-19 capacity, and that volunteers will be able to offer their lime in more than one projecl. We also hope that W8 will be able lo offer work experience placements again for school and college sludentg as we did in the past, and continu8 our connection with local colleges, by offering Work placements for young adults with learning di8abililies. 6. Financlal Review Prlncipal Income Sources Our principal sources of Income were.. Camden Council providos 69¥& of our income through Contracted services including Hgalthy Minds. Cultural Advocacy and Phoenix Charitable Trusts, who fund our Hearing Voices projects, represent 1'30/D of our income 70/0 com8s from local NHS organisations funding Social Prescribing, the CCG website and new Single Point of Contact projects 7 % comes from Mind Ventures, the charity's trading subsidiary Personal Budget income and fees contribute 1 % of our income The remaining 30/a is from sales, mainly of tralnlng, and one-off donations 23
IND IN CAWtDEN TRUSTEES, ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2022 Investment Policy Most of the charity's fLtnds are revenue grants to be spent within each financial year. We need quick acce88 lo our limited rèserves in order lo cover cash flow and to meet unexpected expenditure, so there are no funds available for long term investment. The Management Committee delegates the Fir)8nce Director lo invest the relatively small amounts of funds that th8 organisalion ha5 available in a short-term money market account lo generate interest. With low interest rale8 this activity amountèd lo only £59 in this financial year. Reserves Policy Why iilind In Camden negds reserves: al They help lo manage the risks of legallfinancial liability around enlering into tsonlracts with individuals and organisalions. b) They protect the Gharity from insolvency or serious cash ftow igsues during limes of change. c} They enable us to temporarily 8UPPOrt projects that are short of funding until funding is found. We do not see the deferm8nt of diffiGull de¢isions as a good use of reserves. so our criterion is that it must be shown to be likely that funds Mll be raised to cover the Gosts. dl When reserve8 are al an aoceptable level, we can use them as investment, for example, over the past two years we have used designated funds lo refurbish. our main premises and our shop to make the space belter for the peopl& who use our services and staff, we have funded a consultant lo help us with strategic planning and we have used d&signaled fund810 improve our online presence and IT capabilities. el We also have liability for many repairs in our leases. ReseNes provide a way of meeting one-off obligations for major items that would not be allraetive to funders. Q Reserves can play a positive role in cash flow management, especially when statutory grants are late in arriving. g) It is generally seen as a marker for financial health and prudence to have an appropriate lev81 of reserves as it demonstrates financial comp8tence and helps to ensure that we pass due dillgence tests for conlracls or other partnerships. h) Some forms of revenue income carry a higher-level risk, for example, contracts where income is on a per capita basis and income that relies on sales. ReseNes provide a buffer il our forecasts prove to be inaccurate, a particular risk when engaging with new contracts and untried markets, which is often the nature of our environment. i) Where higher levels of risk mean higher potential gains. the belter our reserves level, the more risk we can reasonably and safely sustain. This Gan increase confidence when, for example. bidding in competitive lenders where lowest unil co81 or overall pric8 is 8 8ubslantial contributor to scorlng. However. we are always prudent in a8ses8ing how much risk 18 involved and in identifylng the strategic benefits tsf taking It. The level of reservès needed: Since reserves are accrued in order to provide for unforeseen circumstances it is not possible lo State an exact flgure that will cover all evenlualilies. A commonly used rule of thumb in eslimalirjg the reasonable amount of res8rves a voluntary OTganisation should have is that of three months, running costs {25Y.l of the organisalion's overall turnover. For a long time il was unr8alistic for us to achieve this because each year we struggled to create a balanced budgel and were often faced with a choice of creating a fund for reserves at the expense of posts andlor services. 24
MIND IN CAMDEN TRUSTEES, ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2022 Since the aim of reseNes is to preserve the oTganisalion's servlGes, we believe il would be conlradiclory to cul services in order to create more re8eNes. However, due to careful management of expenditu, a wider acknowledgement from funders that core costs are necessary through Implementation of 'full cost recovery, funding, some unexpected inGom8 and better coslings of compelitive applications, we have now succeeded in building reserves lo an appropriate level. We note that many charitable funders express concerns about making grants lo organisations that hold mor6 than one year's reserves and we would automatically review the situation if we reach more than a 8ix-month18vel. However, these percentage levels are proportionate to lumover, so we will lake into account potential shrinkage andlor anticipated growth in establishing whether our level of reserves is reasonable, for example, if we think that turnover will substantially increase, or be very variable in 8ubsequenl year8. we might hold a higher level of reserves in anticipation of these changes, as reserves are something that, by their nature, cannot be directly fundraised for and so musl be built up over time. Even with this in mind. il is highly unlikely that we would ever allow reselves to go above the one year level. We would not maintain the 25Dh of reserves at any cost, so we may decide Iwth good reason) to allow them to dip below this level, in whlch case we would assess the risk level and take action accordingly. 11 is unlikely that we would allow resgrves lo drop below 140% of turnover. Designat8d Expanditure Given that reserves are al an acceptable level, the Tnjslees have designated fL6nds to improve our premises, facilities, services and online presence. The movement of designated expendilure during the year is explained in note 13 in the main accounls. 7. Plans for the Future Our plans include.. Tendering for existing services Fundraising for our Hearing Voices Projects whose funding expires in March 2023 Implementing a restructuring necessitated by winning the Resilience Nelwork contract and increased Support & Connect provision Ensuring that Mic's values are maintained In Iransilioning to closer working with slalutory services (with Committee) Reviewing our Reserves Pollcy In partnership with other providers successfully 8Stablishing the governance structure and operational policies and procedures for the Resilience Network Alliance Service. Note.. This seNice subsumes what was H8althy Mlnds Co¥nmunily Programme, Healthy Minds Social Prescribing Project, Phoenix, Camden Social Prescribing Project (Formerly TAP). CCG Website Servlce and the CuKural Advocacy Project. In partn8r8hip with Likewise and Camden and Islington NHS Trust, facilitate and manage the ontinuing slralegic development of the Support & Connect (Core Tearns) service Supporting the development of further Voice Collective groups hetd by other projectslorganisations 25
MIND IN CAMDEN TRUSTEES. ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2022 Providing resourceslwork8hops that offer different pei'speclives on expei'iences of voice hearing to challenge the notion that voices are only related lo 'psycholic illnesses,. E.g. volces experienced spiritually, es part of eating issues or OCD, critical inner voices, djinn, elc, Learning from youth and user-led minority organisations to ensure that our work continues to reflect different cultural understandings of Voices and other unusual experiences, and update our materials and training8 accordingly Setting up a peer support space for ex-offenders who hear voices Developing individual foims of support for voice hearers in prisonslforensi¢ settings Developing further partnership work with charities supporting those with lived experien¢e"of detention Supporting prison, secure unit and Immigration Removal Centre group development after the COVID-19 lockdown - including sglting up new groups and relaunches 8. Trustees The following served as Charily Trustees and Company Directors during and up to the dale of thls report.. Elise Ormerod, Chair Reb8cGa Armstrong Rebecca Hammond Donna Ellis All the Trustees are members of the company and guarantee to conttibute lo the a8sels of the company in the event of il belng wound up,. such amounts as may be required not exceeding £1. The number of guarantees at 31 March 2022 was four (2021'.fivel Trustees have no beneficial interest in the company and are not remunerated. The company has obtained Insuran ind8mnifying Trustees against liabilities arislng from the performance of their dulio8. Statement of Trustees, responsibllities Company law requires the Trustees to prepare financial statements for each finan¢ial year. Under that law the Trustees have elected to prepare the financial statements in accordance willi the United Kingdom Generally Accepted Accounting Practice (United Kingdom A¢¢ounting Standard8 and applicable law). Under company law the Trustees must not approve the financial statements unless they are satisfied that they give a true and fair view of the State of affairs of the charitr.., and of the surplus or deficit of the charity for that period. In preparing these ftnancial stalem8nrO, the Trustees are required to.. Select suilable accounting policies and then apply them consistently Make judgements and estim&les that are reasonable and prudent Comply with applicable 8¢GOLAnting standards, subject to any material departures disdosed and where explained in the financial slatem8nts Prepare the financial statements on the going concern basis unless it is in¢ ppfDpriate lo presume that the chaiily will continue in business The Trustees are responsible for keeping adequate accounting records that are sufficient to show and explain the ¢harily'8 transactions, and disdose with reasonable accuracy at any time the financial position of the charity, and enable them to ensure that tho financial statements comply with the 26
MIND IN CAMDEN TRUSTEES, ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2022 Companies Act 2006. They are also responsible for safeguarding the assels of the charity and hence for taking reasonable steps in thè prevgntion and detection of fraud and other irregularilie8. The charity has taken 2dvanlage of Ihe small entities exemption. Approved by the Management Committee on 26th S8Pt 2022 and signed on its behalf by Elise Ormerod - Chair 27
INDEPENDENT AUDITOR'S REPORT TO THE TRUSTEES OF MIND IN CAMDEN Opinion We have audited the financial slateillenls of Mind in Camden (the 'Charily') for the year ended 31 March 2022 which comprise the CDnsolidaled Slalement of Financial Activities. the group and parent Charity's Balance Sheets. group's slaleinenl of cash flows and not&s lo the financial statements, including a summary of significant aceounling policies. The financial reporting framewDrk that has b@en applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102.. The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practi¢el. Opinion on flnancial statements In our opinion the financial statements- give a true and fair view of the slate of the group'8 and Charity's affairs as al 31 March 2022 and of its income and expenditure for the year then ended.. have been properly prepared in accordance with United Kingdom Generally ACpted Accounting Practice., and have been prepared in accordance with the requirernents of Ihe Companies Act 2006. Basls for opinion We conducted our audit in accordance wtlh Inlemational Standards on Auditing (UK) {ISAs (UK)} and applicable law. Our responsibilitie8 under those standards are furth8r de$cribed in the Auditorfs responsibilities for the audit of the financial stal8m6nls section of our report. We are independent of the Charity in accordance with the elhlcal requirements that are relevant to our audit of the frnan¢ial statements in the UK. including the FRC'S Ethical Standard and we hav8 fulfilled our other ethical responsibilities in accordance wlth these requirements. We believe that the audit evidonce we have obtained is sufficient and appropriate to provide a basis for our opinion. Concluslons relating to going concorn In auditing the financial statements, we have concluded that the trust88s' use of the going concern basis of acoounllng in the preparation of the financial statements is appropriate. Based on the work we have performed. we have not Sdenlified any material uncertainties relating to events or Gondilions that, individually or collectively, may cast significant doubt on the charity's ability to oontinue as a going ¢on¢ern for a period of at least twelve months from when the financial statements are aulhorised for issue. Our responsibilities and the responsibilities of the directors wlth respect to going concern are described in the relevant se¢lSon8 of this report. Other information The trustees are responsible for the other information. The other Information comprises the information included in the annual report other than the financial statements and our auditor's report Ihereun. Our opinion on the financial statements does not cover the other information and. exc8pl lo the extent otheise explicllly staled in our report, we do not express sny form of assurance conclusion Ihereon. In connection with our audit of the financial statements, our responsibility is lo read the other information and, in doing so, consider whether the other information is materially in¢onsislenl with the financial statements or our knowledge obtained in Ihe audit or otherwise appears to be materially misstated. If we ider)tify such material inconsist8nci8s or apparent material misstatements, we are required to determine whether there is a material misslalemenl in the financial statements or a material misstatement of the other informalion. If, based on the work we have performed, we conclude th21 there is a material misstglemenl of this other information, we are required lo report that fact. 28.
INDEPENDENT AUDITOR'S REPORT TO THE TRUSTEES OF MIND IN CAMDEN We have nothing lo report in this reg8rd. Opinlon on other matter prescribed by the Companies Act 2006 In our opinion, based on the work undertaken in the course of the audit.. the informalion given in the twstees, report lincorporaling the directors, report) for the financial year forwhich the financial slalemenl$ are prepared is consistent with the fi.nancial statements., and the trustees. report lincorporaling the dire¢tors' report) has been prepared IN accordance with applicable legal requirements. Matters on whlch we are required to report by exceptlon In the light of Ihe knowledge and underslanding of the Charity and its environment obtained in the course of the audit, we have not identified malerlal misstatements in the Trugtees, Annual Report. We have nothing lo report in respect of the following matters where the Companies Act 2006 requireg us to report to you If, in our opinion.. adequate accounting records have not been kept or returns adequate for our audit have nol been receiv8d from branches not visited by us., or the financial statements are not in agreement with the aGGounting records and returns,. Dr certain disclosures of trusteès, remuneration specified by law are not mad8', or we have not received all the information and explanations we require for Duf audit. Responslbilitlos of the trustees As explained more fully in the Truslees, Responsibllilies Slalement, the trustees (who are also the directors of the charitable company for the purposes of company law) are regponsible for the preparation of the financial statements and for being satisfied that they give a true and fair view and for such internal control as they determine is necessary lo enable the preparation of finan¢ial 8talement8 that ar8 froe from material misstatement, whether due to fraud or error. In preparing the financial statements, the trustees are responsible for assessing the Chartly'8 ability to continue as a going COnrn. dis¢losing, a8 applicable, matters related to going ¢on¢em and using the going concern basis of accounting unless the trustees either intend to liquldale the Charity or to cease operations, or have no r8ali$lic a118rnative bul lo do so. Our re$ponsibillties for the audit of the financial statements Our objecllves are lo obtain reasonable assuran about whether the financial statements as a whole are free from material misstatement, whether due lo fraLid or errol, and to issue an audilorfs report that includes our opinion. Reasonable assurance is a high level of assurance, bul is not a guarantee that an audit conducted in accordance with ISAS IUKI will always detect a material misatalement when it exists. Misslalements can arise from fraud or error and are considered material if, indiwdually or in the aggregate, they could raasonably be expected lo Influen the economic decisions of users taken on the basis of these financlal stalamenls. Irregularities, including fraud, are in8lances of non-compliance with laws and regulations. We design ProdureS in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularlties, including fraud. The extent to which our proc8dures are capable of detecting irregularibes, including fraud ar8 sel out below. In identifying and assessing risks of material misstatement in respeol of irregularities, including fraud and non-c0mp1lan with laws and regulations, our procedures included the following.. 29
INDEPENDENT AUDITOR'S REPORT TO THE TRUSTEES OF MIND IN CAIVIDEN We enquired of management, which included obtaining and reviewing supporting docurnenlalion. concerning the charity's policies and procedures relating to.. identifying, evaluating, and complying with laws and regulations and whether they were aware of aiiy instances of non-compliance., Dolècling and responding lo the risks of fraud and whether they have knowledge of any actual, suspettfed, or alleged fraud., The internal controls established to miligale risks related lo fraud or non-compliance with laws and regulations. We inspected the minutes of meelings of those charged with governance. We obtained an understanding of the legal and regulatory framework that Ihe charity operates in, focusing on thos8 laws and regulations Ihal had a material effect on the financial statements or that had a fundamental effect on the operations of the Gharily from our professional and sector experience. W@ reviewed the finanGial slalement disclosures and lesled these lo supporting documentation lo assess compliance with applicable laws and regulations. We performed analytical procedures lo identify any unusual or unexpected relationships that may indicate risks of material misslalemenl due lo fraud. In addressing the risk of fraud Ihrough nianagement override of controls, we tested the appropriateness of journal entries and other adjugtmenls, assessed whether the judgements made in rn2king accounting estimates are indicative of a potential bias and tested significant transactions Ihal are unusual or thos8 outside the nomial course of business. A further descripts'on of our responsibilities for the audit of the financial statements ig located on the Financial Reporting Coun¢il's websile at.. [w.frc.org.ukJaudIt0rsresponSIb1IItiesj. Thi8 description forms part of our auditor's report. Use of our report This report is made solely lo the charitable company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Ad 2006. Our audit work has been undertaken so that we might state to the charity's member$ thoge matters we are required to stal8 to them in an auditor's report and for no other purpose. To the fullest extent permilled by law, we do not accept or assume responsibility to anyone other than the charity and the Gharily's members as a body, for our audit work, for this report, or for the opinions we have formed. 2 December 2022 Anthony Epton (Sanior Statutory Audltorl for and on behalf of Goldwins Limlted Statutory Auditor Chartered Accountants 75 Maygrove Road West Hampstead London NW6 2EG 30
MIND IN CAMDEN CONSOLIDATED STATEMENT OF FINANCIAL ACTIVITIES {IncorpoTallng an Income and Exp0ndllur& Account) FOR THEYEAR ENDED 31 MARCH 2022 Re5trlclèd U res Fundo rl ted Fu er 2022 202q Total DeBI come Iro tes Donauons and L8ga¢lg¥ Othgr Tradlng A¢Uvltle8 .Gros8 INme from SubsKllary Ineomg From Investments 21bl 21.159 21.159 15,716 80,482 59 101,7(YJ 80,482 59 101,700 102,711 190 118,817 lrteome from Gharltablg ActSv51108 Olrect Support Service$ 75,e72 75.672 105S.288 1,055,286 1.130,g58 1,130.9S8 1,159,212 1,159,212 Totsl Incom9 "75,872 1,166,988 1,232.658 1,277,829 Ex end Tèon Expendlture on Ra181ng fund# Subsldlary co$1$ 77,386 77,385 81,809 Exp8ndlturg on Charltabl¢ a¢tlvltl83 Direct Support Servlce8 31A) 129.g54 1.001,094 46.480 1,177,528 979,043 Tolal Charltable Expendllure 129,954 1,001.094 48,480 1,177,528 979,043 Tolal Expendlturè 129,954 1,078,479 46.480 1,254,913 1.060,862 Net InGom•llExp8ndlturo1 for the year 154,2821 78,507 {46,4801 122,2651 216,977 Tion$lgr b6tw¢en funds 13.14 (7,8801 7,880 Funds at l April 2021 124,924 488.525 81.236 8S4,685 437,708 Fundo at 31 M¥rch 2022 70.642 539,152 22.636 632,430 854,685 The note6 on pag8s 34 to 44 lorm part ollhesg finandal stat8mants. Thero were no othet cOgnised 8urpluses or for the year. The movement on reB8N08 above IB 8hown in notes 12,13 and 14 lo th8 flnancial statement8. l ol thg organl$allon'8 operallon8 gre ¢&ssed as eonlinulng. 31
MIND IN CAMDEN BALANCE SHEETS AS AT 31 MARCH 2022 The Grou The Charl 2022 2021 2022 2021 Flxed Asstrts Intsngible Flxed Assèts Tanglble Fixed A88ets Investmen15 660 19,051 660 19,051 100 19.811 13,724 13,724 100 13,824 19,711 13,724 Current Assets Debtors Cash at 8ank and In Hand 10 184,611 588,820 753,431 114,772 641201 755,973 174,123 67S211 749.334 100,901 634 286 735,167 Credllor$', Amounts Falllng Due W5thln One Ygar 11 (140,712) 1115,0121 {141,1411 198,732} Ng1 Currgnt A$set$ 612,719 640,961 808,193 636,435 Nel Assets 632,430 654,68S 628,004 650,259 Funds Reslrlcled Funds Unreslrl¢led Funds 12 13 14 70,642 22,636 539,152 124,924 61,236 468,525 70,642 22,636 534,726 124,924 61.236 464,099 Deslgnaled General 632.430 664,685 628,004 660,259 The notes on pages 34 to 44 form part of these Ilnancial statements. The finan¢ial stst8ments have been prepared in aG¢ordance wlth the speclal provision8 relallng lo small companles exemption. Approvod and aulhDrised for issue by the Management Committee on 26th September 2022. Elise Ormerod - Chalr 32
Mlnd I de Con5011dated Statement ot Cash I owsat 31 ZlJ2Z Notes 022 2021 Ca$h flows from op¢r•lln8 actlvltles Nel Income I105¥1 for the year 122,2551 216.977 Adlustrt7ent fer., Depreciatlon Ilncrefjsel in Debtors Increase/lOecreasel In Credttors 8.544 10 149,8391 li 25,700 7.283 16,1281 5.897 Cash flows gener•ted (used Inl from operallng acllvltlgs 137,8501 223,883 Purchase of Equlptnent 8181 114,5311 17,1591 Cash flows L15ed ID Inv¢slment actl¥llles 114,5311 17,1591 Nel In¢resÈlldecreasel In cash- al$0 see note 18 152,3811 216,7Z4 33
MIND IN CAtvlDEN NOTES TO THE FINANCIAL STATEMENTS 1. Accounting Policies {al The Financial Slalemenl& have been prepared in accordance with Accotsnling and Reporting by Charities.. Statement of Recommended PraGli¢e applicable to charities prepai'ing their accounts in accordance with the Financial Reporting standard applioable in the UK and Republic of Ireland {FRS1021 leffeclive January 2015) - (Charities SORP IFRS10211 and the Companies Act 2006. -liabilities are initially recognised at historical Cost Iran8aclion value unless olhetwise stated in the relevant accounllng policy note. Thgse accounts have been prepared on a going concern basis because the charity's projected earnings in the financial year 2022-2023 will be £1.804.503. The ftnancial statements are prepared in sterling 1£) and rounded to the nearest pound. We have omilled the charity SOFA as allowed under the section 408 of Companies Act 2006. The charity is a public benelit entity. Ibl Charg8s, investment income and volunlary income re¢eivable by way of donations are included n full in the Statement of Financial Activities when re¢eivabl8. In preparing these accounts no value has been attributed to the work performed by volunteers although their work is considered vital lo the activities of the challty. Goods sold at the charity shop (Camden Mind Venlur&s Ltd) are reGognis8d when the cu81omer purchases the goods. (cl Re8tricted funds are to be used for spe¢illed purposes as laid down by the donor. Expenditure, which meets this criterlon. is identified to the fund. (d} Unrestricted funds are donations and other income received or generated for the charitable purposes. le) Designated funds aro unrestricted funds earrnarked by the Management Committee for particular purposes. The purpose and use of each fund is described in note 13. {fj Funds received for the purchase of fixed assets are accounted for as restricted income. The treatment of the assets provided depends upon the restrictlon imposed by the grant. If the fixed assets, acquisition does not discharge the restriction Ihen assets will be classified as restricted fixed assets and depreciation charged against the restricted fund. (g) Furniture, office equipment including IT equipment and software costs are ¢apitali8ed if the purchase price and in¢¢denlal costs ol additions such as Installation fee8 and labour costs are over £Jfoo including VAT. Depreciation Is provided on all fixed assets calculated to write off the cost of each asset over its expected useful life as follows.. Furniture and equipment Software four years on a straight Ilne basis four years on a 81raight line basis hl All leases of land and buildings and equipment are ¢onsidered to be operating leases and rentals are charged to the Stalemelll of FinanGial Activities when due on a slraighl line basis. No assets are held under hire purchase agreements. (il The charitable company operates a defined contribution pension scheme. The assets of the scheme are held separately from those of the company in an independently adminislered fund. The pension Gosl represÈnls the Gontribulions payable under the scheme by the company to 34
]IIJIND IN CAIVIDEN NOTES TO THE FINANCIAL STA TEnnENTS Iho fund. The company has no liabillty under the scheme olh8rlhan.for the paymenl of those contribution5. Thig meets new statutory requir¢ments, Staff costs, stspport costs and other expens6s are allocated to activitles on th8 basis of Staff tlme and attribLrtabl@ cost. (k) . Governan costs (Note 3c) comprise statutory compliance nClUding the costs of Trustees and audttors and legal and profèssional fees. {1) Expenditure is recDgnlsed on an accruals basis. In the Gharity, exp8nditure includes VAT, wh8reas thè subsidiary exdudes il as it IÈ VAT reg181ered. 35
MIND IN CAMDEN NOTES TO THE ACCOUNTS . FOR THE YEAR ENDED 31 INARCH 2022 21al Income from Charltable Activity 2022 Total 2021 Totsl Re8trlct8d Unr8strlcteil DIRECT SUPPORT SERVICES . Websltè Content nllana ement Camden Clinlcal Commls5ioning Group 19,016 19,016 18,984 L B Camden- Cultural Advocacy Project Ethiopean Welf&r8 FFtrrovla Youth- CYP PM Project 200,874 500 19,546 2.874 500 19,546 197,499 19.546 Hgalth Mlnd Pro ects L 8 Camden - Soclal Prescrlbing L B Camden- Communify PrograTnrne C & Islinglon- Grgen Sooal Project 75,000 150,000 75,000 150,000 75,000 150,000 1.000 Phoenlx and Admlnlstratlon L B Camden Rent- Rent Subsidy L B Camden- Community Support L B Carnden ComTnunity Fund Personal Budget Incotne 101,178 101,178 101,178 91.667 12,625 lo,(3 10,063 'Sln le Polnt of Access Camdon & Islington 309,384 309,384 198,59D Voices Unlocked Bromley Trust Catalyst .Evan Cornish .Third Housifjg Tudor Trust 15,LKIO 15.000 15,000 4,000 7,000 10,000 30,000 30,000 30,0(j TAP Fundlng- Camdan &1811nuton' 90,(KIO 90,000 ,000 Volce Collèctlve Pro Children In Need John Lyons Trust London Community Response National S6tvlce User Neiwork PiKel Prostor Asscaation (Eramus tund} . studènt Mlnd ect 27,245 13,333 4,355 20.000 20,009 500 8,000 672 51,249 8,000 672 8,000 5fj,249 Other C & Isllngton - Primros8 Hill Project. East Anglia Unwersity GMS Holdings Great Poruand Estate Inlervoic8 London Community Response LB Camden*taff Wellbtring Project National Mind Rank Tudor Training Incomo 2,928 17,000 5,000 17,142 17,142 480 480 11,124 10.0(K) 5,500 18.(X)D 2,0 2,000 lo,4 1,130,958 10.354 1.,055,286 14,628 1,159,212 YS,672 'Dètalled ¢omparallve Infomiatlon for the year ended 31st March 2021 is given on pago 44 36
MIND IN CAMDEN NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 2(b) other Incom& Voluntary Income & Member8hlp' DonationB, Food Income and Sundries Total Unrostrlct¢d Income 2022 14,489 6,670 21,159 2021 4,001 11,715 15,716 'Includes Inherllance payment of £3,000 3{al Tot81 Charltable èxpondlturo 22 2021 Dlrect Costs Staff related Cost Other direct Cost Deslgnaled Expenditure Support Cost (Note 3bl 826,852 245,404 46,480 58,792 1,177,528 746,896 178,463 3,920 49,7e4 979 043 3{bl Su rtco si 2021 staff Related Cost Premises Cost ' Governance Cost (Note 3GI Overh8ad Cosl 7,865 34,650 12,309 7,523 21,656 12,107 58,792 49,784 Last yeaf 1st qlr. full rent 2nd qlT. half rent were waived by Camd8n due lo Covld, Support costs ar8 allocated on the ba$ls of staff lime. The8e include costs gssoclated wllh providlng IT, payroll, personnel, IlnanG8, property and other central serviGes to the chaTity8 8lafl and volunleors. 31¢} GoveTnan¢e Co$ts 2022 2021 Audltors, R8muneralipn Trustees, Exp8n8es & Tralnlng Trusteos, Indemnlty Insurance Legal & ProfeÉ81on81 Cost Appolntmenl of Slalf and other Costs 5,500 5,500 90 763 565 820 690 12,309 12,107 37
MIND IN CAMDEN NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 4 Net IncomelExpendlture 2022 2021 This is slated after charglng.. Depreclation and intangible amorti8ation (Note 8} Lease Commitment (Note 16) Auditors, Remuneration 8,544 45,066 5,500 7,283 45,066 5,500 5 Staff Costs and Numbers 2022 2021 Salarles and Wages Soclal Security Cost8 Pension Costs {see accounllng policy) Mlnd in Camden - Staff Cost 636,227 52,021 29,912 718,160 591,289 48,508 666,405 Camden Mlnd Venturos- Staff Cost 37,631 39,560 Agency & Sesslonal Staff 101,697 85,445 Total 867,488 791,410 No 8mploye6 earned more than £60,000 during the year12021.' nll). Slaff Costs under notes 3(a}, 3lbl and 3(¢) includes tralnln J an(J recruitment cost of £20,15912021-£7,759) The average number of staff (based on full Iliiie equlvalentl employed durlng the year was as follows.. 022 2021 Phoenlx Pro5ecl other Projects Camden Mind Ventures 24 20 28 24 Total Employee benefits of the four key management personnel's of the charity were £207,587.15 (2021.'£193,7381. 6 Trustees, Remuneration and Expenses The directors of the ¢harllable company aré Trustees under ch8rlty law. Travp.l and training expenses paid on behalf of all of theTruslees during the year were £0 12021'.£150). No Trustees were paid any remunerallon in the year12021.'£0I. Total donations by Trustees amovnls :.0 £6912021.'£69). There were no relmbursemènt to Trustees during this perlod. 38
WiIND IN CAMDEN NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 Taxatlon All of the Charlty's income is applied for charitable puiposes and therefor8 is exempt from corporallon lax. Tho charlly's trading subsldlary has no corpor8tion tax liability because profiis are Iranslerred by Gift Aid lo Mind in Camden. 81a) Flxed Assets . Group Furnlture & ui me Flxtures & lttln Total Cost At 1 Aprll 2021 Addillons Disposal At 31 March 2022 62,024 13,811 17,968 79,992 13,811 7,721 10,247 75,835 86,082 DepreGlatlon At 1 April 2021 ChaTge lor Year Disposal At 31 March 2022 48,300 8,484 17.968 66,268 8,484 7,721 67,031 7,721 10,247 66,784 Not book value At 31 March 2022 19,051 19,051 At 31 Maich 2021 13,724 13,724 8(b) Flx•d Assets .Charlty Furnlture & Ixtures Flttln Total Cost At 1 Aprll 2021 Addiuons Disposal At 31 March 2022 60,034 13,811 17,968 78,002 13,811 7,721 84,092 7,721 10,247 73,846 Depreclatlon At l Aprll 2021 Charge for the year Dlsposal At 31 Maich 2022 46,310 8,484 17,968 64,278 8,484 7.721 65,041 7,721 10,247 64.794 . Net book value At 31 March 2022 19,061 19,051 At 31 March 2021 13,724 13,724 39
MIND IN CAMDEN NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 81cl Intangible (Software) Flxed A83et- Charlty 2nd Group Cost At 1 April 2021 Addillon At 31 March 2022 593 720 1,313 Depreclatlon At 1 April 2021 Charge for the year At 31 March 2022 593 60 653 Net book value At 31 Mar¢h 2022 At 31 March 2021 660 Investments The charitable company holds 100Yo of the 100 issu¢d oldinary £1 share capllal of Camd&n Mlnd Ventures Llmited {Company Number 02525366), a ¢ompany incorporated In England and Wales. Camden Mind Ventures LlmRed sells donated and bought In goods. Relevant finanolal Information Togardlng Camdèn Mlnd Venture8 Limlled is as follow8.' 2022 2021 Salg of Donated Goods Covid Grant Income Total Incom& Adminlstrallvfj Expenses Governance Expenses Nel Profit Transferred to Mlnd In Camden under Gift Ald Retained in Subsidlary 76,005 45,611 57.100 102,71 181,809) 80,482 177,385) 1,000 2,097 2,097 19,902 Ig,902 Net Assets 4,428 4,426 The Subsidiary Is exempl from audlt by vlrtue of $479A of Companles Act 2006. The results of Camden Mlnd Ventures Llmlled have been consolldaled on 8 Ilne by Ilne ba$1$ and included under acllvitles for raising funds th under Income an(1 Expenditure. 10 Debtors Thg Group 2022 2021 Tho Charlty 2022 2021 Amount due flo Subsidiary other Debtors Prepayments and Accrued Ineome 2,097 150,454 21,572 174,123 902 77,596 22,403 100,901 142.748 21,863 184,611 92,251 22,521 114,772 40
ThfiIND IN CA4VIDEN NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 1.1 . Creditors: Amounts falllng due withln one year The Group 2022 2021 The Charlty 2022 202q Taxation & Social Security Other CredilDrs Accruals Deferred Income (see Note 19) 15,952 94,692 12,712 17,356 140.712 14,391 68,879 25,075 6.667 115,012 15,952 102,478 5,355 17,356 141,141 14,391 69,658 8,016 6,667 98.732 12 Movement on Restricted Funds AsAt 01.04.21 AsAt 31.03.22 ncome endiÉure L B Camden Community Fund 116,832 51,&92 65,140 Prlmroso Hill Pro ect 'Camden & Islington 4,602 762 3,840 Server U rade Clothworkers, Foundation 3,490 2,500 990 Volce Coll&ctlve Pro John Lyons.Trusl Pixel Prostor Associalio .20,000 8.000 672 20,000 8,000 672 Voices Unlocked Bromley Trust Tudor Trust 15,000 30,000 15,000 30,000 other Pro ects Tudor Trust 2.000 75,672 124,924 129,954 70,642 Pur oses of the Restricted. Fiinds L B Camden- Community fund. This is a restricted grant from Camden for staging Ioc81 community mental health events in collaboration with other Camden organisalions. Prlmrose Hill Project". Camden & Islington We are providing supervision and additional training for peer mentors from Camden & Islinglon Foundats'on Trust. Voice Collective Project Donations from these Trusls wero specificalty for ourvoice collective projects working wl£h children and young people In London who experience distress due lo voice hearing. Voices Unlocked The Voices Unlocked Project is developing peer support groups for prisoners who experience dIstrsIng voice hearing in prison. Other- Tudor Utilised for staff wellbeing related activities. 41
MIND IN GAIVIDEN NOTES TO THE FINANCIAL sfATEnAENTS FOR THE YEAR ENDED 31 MARGH 2022 13 Designatad Funds As at Amount 31.03.2021 Utilised Amount Transferred Asat 31.03.2022 Website ftjnd Carpel replament 20 Camden Road maintenance Barnes House basement refurbishing SPA Handover-ulldesignated Partnership Fund 10,156 80 10.000 25,000 16,000 {5,786) (80} 17,188) 133,4261 4,370 10,000 116,0001 13,880 7,880 1,574 13,880 22,636 61,236 46,480 14 Movement On Unrestricted Funds AsAt 01.04.21 Amount enditure Transferred AsAt 31.03.22 Income Charity General Funds Subsidisry General Funds 464.399 4,126 468,525 61,236 529,761 1,076,504 1997,9971 80,482 (80,482) 1,156,986 11.078,4791 (46,4801 1,156,986 11,124,959) 17,880) 535,026 4,126 539,152 22,636 561,788 17,880) 7,880 Designated Funds INoto-131 Group Unrestricted Funds 15{al Analy$ls ot Group Net Assets by Funds Flxed Assets Current Assets Net Assets Creditors Restricted Funds Unrestricted Funds 990 18,721 19,711 69,652 683,779 753,431 70,642 561.788 632,430 (140,712) 1140,7121 151bl Analysls of Charity Nat Assets by Funds Fixed Assot Current & Investments Assets Net Assets Creditors Restricted Fltnds Unrestricted Funds 990 18,821 19,811 89,652 679,682 749,334 70,642 557,362 628,004 1141,1411 {141,141} 16 Commitments Under Operatlng Leases As at 31 March 2022 Commitments under non-cancellable operating feases were as follows.. Group and Company 2022 Land & Buildin 2021 Land & s Buildin Leases Ex. -Wilhin one year -Wilhin 2-5 years 45,066 45,066 45,066 Lease is ending during the year and possibly renewed for next six years 45,066 42
MIND IN CAMDEN NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 17 Related partle¥ During the year the Chailty recharged Cgmden Mind Ventures Limlted for staff related cosl of £39,271 (2021.. £39,560) and premlses cost of 29,264 (2021.. £28,725). Other Costs £465. Total amount due fiom Camden Mind Venture5 Llm51ed as al 31st MaTch 2022 was £2,097 (2021.. £778). 18 Cash and Cash equlvalents At1st rll 2021 At 319 March 202 Cash F ow Cash at Bank 52,381 568 820 At1st ril 2020 Ca$h Flow At 31s March 2021 Cash al Bank 424 477 216724 641201 19 Movement on Deferred Incomè At 1st 01.04.2021 6.667 sAt 31.03.22 6,667 6,614 4,075 17,366 Income 20.000 6,814 4,075 10.689 Ex endl 20,000 Evan Cornlsh Proster European Fund student Mind 6,667 20,000 43
MIND IN CAMDEN NOTE TO THE ACCOUNTS - COMPARATIVE PAGES FOR YE 2021 nr•8trl Come Dgnations and Legaclos Gr0$5 Income from Subsldlary In¢oMe Irom Inv85tmants 15.718 102,711 190 15,716 102,711 Wobsl e D881 Canvjtrn Ct)mmunily Commisionlng Group 18,984 18.984 L B C4mden- Cultural Ailvocacy Project 197,499 197.499 Fltrrovia Youth -CYP PM Prolgct 19,549 19.546 H8alt Pro ects L 8 Carnden. Social Prescrlbing L B Camden- Comrnunliy Programme C & Isllnolon- Gr88n Soclgl Prolecl 75,000 150,000. i.orjo 75,OOD 150,000 I,OOD Phoenlx Admln tr•tlo L B Comden Rent- Rent Sub8ldy L B Camde Community Support L B Camd8n - Communlty Fund Personal Budg¥l Incomg 101,178 101,176 91,667 12,625 91.861 12.625 Sln r8Pol ttsf ¢ & Isllnglon 198,590 198,590 Volc Unloek Brom16y Trust C&lalysl Even cornlsh Thlrd Hou81n9 Tudor Trust 15,000 4,000 7,OOD 10,000 30,000 15,000 4.000 7.000 10,000 30.000 TAP Fundlng 90.000 90.000 Volco c Chlldren in Need John Lyons Londoncommunity Respoe P<&1 her East 8nglk9 Unlver$lty GMS Holdln08 Gat portland E8lat8 LDndonCommunl(y Rèsponse LB Camden-staff Wellb81ng Project hl2llon&l Mind Rank Tr8ining Income Total Ineomg 27,245 13,333 4,366 8,000 27,245 13,333 4,365 8,000 2,928 17.000 5,000 2,92B 17,000 s,0 11,124 10,000 5,600 18.000 11.124 10,000 5,500 18,000 14,828 1,060,696 227,234 1,277.829 ExpendittFre Svbsidiary C051 xpendllura on Ch8rllabJe a¢llt$ Total Expèndlturo 81,809 81,809 979.043 1,060,862 159995 169,995 900,867 Nat Irs¢ome for the Ygar 67,239 149,738 216,977