2025-03-31-accounts

Company No: 01853927 Charity Reg No.- 290511 Natlonal Energy Actlon Operating as NEA (A ChaTStable Company Llmited by Guarantse) Report of the Board of Trustees and Flnancial stateffl￿ts - for the year ended - 31 March 2025 Iiiiiiiimii •AEAIAIMR• A23

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C(MPANIES HCUSE

NATIONAL ENERGY ACTION {Operating as NEA) Report of the Board of Trustgos and Financlal Statementss for th• Year end•d 31 March 2025 Contents TRUSTEES ANNUAL REPORT INCLUDING THE STRATEGIC REPORT FOR THE YEAR ENDED 31 MARCH 2025 ............................................................................................................................3-21 INDEPENDENT AUDrroR'S REPORT TO THE MEMBERS OF NATIONAL ENERGY ACTION...............22-24 STATEMENT OF FINANCIAL AcfiviTIES INCLUDING THE INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 31 MARCH 2025...................................................................................................25 BALANCE SHEET AS AT 31 MARCH 2025...........................................................................................26 CASH FLOW STATEMENT FOR THE YEAR ENDED 31 MARCH 2025.....................................................27 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025.......................28-43 P￿2•f43

14*Ional Enorgy Ackn Ioporntlng as PIEAI TRUSTÉES ANNUAL REPORT INUUDING THE STFV4TEGIC REPC¥IT FOR THE YEAR ENOED 31 MARC%1 2025 The Trustees present their Annual ReporL including the strateg￿ Report arKI the audrted financial ststefflenls of the Charity for the year ended 31 Marth 2025. Referonce and administrativ• details Company No". 01853927 Charity Reg. No.. 290511 Business Address.. From 27 June 2025.. ￿￿([bar Central. Level 8. 36 Gallowgate, Newcastle upon Tyne. NE14TD To 26 June 2025.. 6th Floor. West One. Forth Banks. Newcastle upon Tyne. NE13PA Independenl Auditots: PKF Litllejohn LLP. 15 1Olestlerry Circus. London. E14 4HD Principal Bankers.. HSBC Bank pk. Central Square Swlh, Orchard Street, Newcasue upon Tyne, NE13AZ Solicitors.. Womble Bond Dickinson. St Ann's Ktharf, 112 Quayside. Newcastle UFon Tyne NE1 3DX PresKlenL Baroness Mclntosh of P￿ering Vice Presidents.. Lord Best David Green OBE Barone55 Hilton of Eggardon Derek Lickorish MBE Dawd Porter OBE Lord Shipley of Gosforth Lord W)rtty Chief Executive.. Adam Scorer Company Secretary.. Tracey Archer Directors and Tru5tees.' The Directors of the charitable company (the Charity) are its Trustees for the purpose of charity Law and throughout this report are ¢ollectivety referred to as Ihe Trustees. The Trustees serving during the year and up to the date of signing the financbal statements were as follows.. Chair.. CLgire Durkin Ilo 22 May 2025) lain Deboys {from 22 May 2025) Trustees.. Syed Ahmed (to 25 Juty 20241 Karen Cherrett (from 8 July 2024) Judf(h Damerell lan Deboys Claire Durkin {10 22 May 2025) Jacqueline Gardner (to 7 Odober 20241 David Hall Donald Haszc2yn (from 22 May 2025) Sarah Hopkins (from 8 July 20241 Robert Howard Nusheen Hussain (from 8 July 2024) Frazer Scott Professor Philip Taylor {10 25 Juty 20241 Helen Walker Maria Waidrobe OBE Janel Woxl {from 17 March 2025) Pagea￿43

N•ll¢Kwl E￿¥9y Acb"on Iopratlng •$ NEAI TRUSTEES ANNUAL REPORT IKLUDING THE STIWTEGIC REPORT FOR TFE YW ENDED 31 MARCH 2025 Structure, Govemnce and Manag•m•nt Governin D¢)eument National Energy Action {NEAI. a registered Charty. is a company limited by guarantee and not having share capital is governed in a¢¢ordance with the provisKJns contained in its Arttles of AsSocial￿n. The Articles of the charity were refreshed in October 2024. Clause 7 of the Articles of A$s￿latIon provhles that every member. as defined by paragraph 8 of the Articles of AssockAlion, is liab￿ lo contribute a sum not exeeeding £1 in the event of the Charity being wound up while a member. of within one year of ceasing lo be a member. As at 31 March 2025 there were 12 voting members who are also Trustees of the charity. As part of the review of the Articles of Associabon in October 2024, Members who were Pfeviously designated as Full Members were reclassffied as Assockqte Members. and a5 a re5Uti a5 at 31 March 202S there were 711 Associate Members (2024.. 374 Full Members and 231 Associate Memtrrsl. er8tin Name The Charty operates under Ihe name of NE erats.onal Mana emen The Charity Senior Management Team comprises.. Chief ExeculNe Deputy Chief Executive & Programme Drector Director of Communit￿5 Director of Policy & Advocacy Director of Develcpmenl & Partnerships Director of Homes Adam Scorer Audra PeaccKk Peter Sumby Peter Smrth Danni Bames Colin Timmins ointment of Trustees Trustees are appointed in accordance with the Articles of A$s￿lation and are confimied each year al the Annu81 General Meeting IAGMI of the Charity. A trustee reeruitrnent exercise was undertaken during 2024-25 wh￿h resutied in five new twstees being appointed during the year. Having ￿mpleted Ihree-year terms of offKe. the Chair of the Board stood down in May 2025 and was replaced by an exisknng Trustee. Recruitrnent is ongoing as Trustees. terms of office come to an end and replacement trustees are lo be appointed during the 202&26 financial year. Trustees are recruited via a number of methods including athertising wilh Sp￿￿?11$1 agencies and websites. and via direct approaches through known contacts and from recommendations which could be through business contacts or personal contscts of trustees. staff. vKe-pre5idents group members and other wide-rangirÈg ne￿Ork$ Our vacancios are also advertised on NEA'S website. Charity Job and through NEA'S pages on Linkedln and other social media plafforms. The NEA Board of Trustees comprises individuals who ean bring 8 parbcuLar set of skills and expertise to th& Board. When there is a need lo appoint new Trustees, the Board consKler both the external and internal environments and the strategic direction of the charty. They may also carry oul a Trustee ski115 Survey to inform their considerations rf deerned appropriate A discussion of the survey results helps to hdentify any exr6ting or anticipated skills gaps on the Board ensuring that any new appointrnenl to the Board not only Comp￿Ments the knowledge, understanding and diversity of the exisbng Trustees". ensures an appropriate range of knowledge. $kills and expertise extsls to support the chaiity's work. Trustee Induction and TrainÉ Trustees meet with the Charity's Chair. other trustees and Chief Executive to discuss the role and responsibililies of being a Iruslee for NU. and induction $essw)ns for new Trustees take p￿te with members of the Senior Management Team and Company Secretary. Trustees are provided with a support p ccynprising a comprehensive collection of information about the Charity and updates lo Ihe pack are nolrfd to all Trustees as changes occur. A secure Trustee webpage exists lo hold addityonal resources for NB4 Trustees. although il is anticipated that this will scy)n be replaced by an online hub to provide a more interactive and upl*>date infom)ation seryKe all Trustees. As part of onwng training and development Trustees are prowded with opportunities to attend events throughout the year and lo attend the Charity's Annual Conference. where major issues concerning Ihe environment in which the charity works are discussed with representslives fr¢xn provvJers of energy efficiency seNices lo l¢)w-ineome households, the fuel ulililies. hea￿h professionals. voluntary Organisat￿n5. consumer groups. regulatory bodies and P•ae 4 of43

P4•b"onal Ernryy AGllon lo￿lakn9 as PIEAI TRUSTEES ANWAL REPORT ￿LuDING THE STRATEGIC REPORT FOR THE YEAR ENDED 31 MARCH 2025 national and local government. The annual confererKe lock Ki Livery￿1 in January 2025 and the AGM took place online in October 2024. The 2025 Conference will take place in January 2026 in Gateshead, just over the water from the charity's home base of Newcastte up)n Tyne. Trustees are also provided with Specif￿ training opwrtunilw. as they artse. in areas such a5 Charity govemance and financial Matters. Two trustees attended charty governance refresher training. whilst the Board level safeguarding champion continues lo attend regular refresher training on the iopi¢. Trustees will eonlinue to complete regular ref￿$her course5 in Char￿ govemanee. finance and safeguarding during the coming year. NEA continues lo strive towards ensuring it employs best pr&lKe in its trustees and governance slrucluros as well as in its operations. Work has been completed in wojucing a complete scheme of delegatKJn for both financial and governance matters, providing a clear framework for both trustees and Ihe senior management leam to operate in,- and that the policies and processes ￿rna1n fil for purpose into the future. Work on the aCt￿n plan to ensure NEA complies with the Charity Govemance Code contsnues with an emphasis on embedding equalty, diversity and inclusion across all areas of NEA'S wofk. As part of this work. a signrficanl transfonnalhjn project has been undertaken during the year. and continues to be developed into 2025-26. The new system provides new financial and project management sothvare with hurnan resources and recruitment plalforms whKh together wll make NEA more efficient and fit for purpose going into the fulure. Alongside this. NEA has been undertaking detailed work lo develop and define its culture, values and tehavioufs and this wor1( will conlinve well into the new financial year. A People and Cumufe Committee is in place. The Committee sets the pay and remuneratic￿ of the Charty's key management personnei and any benchrnavks. parameters or criteria used in setting their pay. which is benchmarked by exlemal consullanls every three years. It also revEws the NEA'S lemis and condit￿nS of employment and Provides guidance and support for staff welfare and organisat¢onal cultural matters. The Committee met four times in 2Q24125. The Committee is overseeing the culture, values and behavK)urs work which will include the development of the Workforce and People Strategies and adoption of the values framework which will cover all aspects of NEA'S employment, including the embedding of equality. dNersity and inclusion to reflect our client base and from the front line staff up to Board level. Trustees are prohibrted by NEA'S governing (xument of receving payment for their role in governance other than out of pocket expenses. Conflicts of interest are deCLa￿d at the start of each meeting. There are the￿fOre no declarab'ons to be made ￿93rdIng any remuneration paid to any serving Trustee. th the appointment of a new Chair, a revie•V of the govemance of the charity 15 being undertaken. with a view to ensuring that the structure and goveming processes of the charity are appropriate for Ihe charity's size and structure going forward. As always, NEA strNes for gc(J prxts.ce and this will be at the forelfont of the review. ani NEA is administered by a Board of Trustees whKh meets a minimum offour twnes each year. The Board has a number of sub<ommittees including a Committee for Audit. Risk and Finance {CARF} and a People and Culture Committee, both of which met four limes a year. A Policy Working Group helps act as a sounding board for the poli￿ team. The Chief Executive 1$ appointed by the Tru51ees to lead on the management of day-ltrday operations, with reference to the scheme of delegation. At the AGM in 2024, the charity's members voted to amend NEA'S Articles of A$￿elat￿)n. The administration of the charity such as the approval and svJning of the ststutory year4nd financial slalemenls can therefore now be held alongside the usual cycle of Boaril meetings rather than convening and securing a separate quorate meeting specifically for that purpose. Risk mana ement The Trustees have a risk management strategy that compr￿. A quarteTly review of the key risks al each Board meeting together with a ststus change record., Monthly management review of the operational and strategic risks the Charity rnay face, and the implications of those risks. Considering the eontrols in place. necessary pLanned responses are documented" Appropriate controls including systems and pftxedures to avoid. mrt￿ja1e. transfer or insure those risks identified in the plan., and Procedures designed to minwnise any totential impact on the Charity should those risks materialise. The Committee for Audit. Risk and Finance (CARFI ensures that formal prctesses for risk management are in place and effeelively WOTking across the organisalion. The Committee mel four bmes in 2024125. Page5d43

N•tioMI EIW Aditin lQpwatfjng as NEAI TRUSTEES ANNUAL REPORT INCLUDING THE STRATEGIC REPORT FOR THE YENR ENDED 31 klARCH 2025 On reviewing the risk register, Trustees proposed to refocus the charity's risk management approach away from risks lo the beneficiaries of the charity. and rmre toward expl￿￿ risks to the sustainability and operational effeclwenes5 of the eharty itse￿. Risks lo beneficiaries will Continue lo condrtvJn the cperaling environment and Ihe slralegic choices of the charity, However, an extreme cost ol living crisis, where benef￿lary rÈsks have been he￿htened for some lime, made identifyin9 effectj.ve controls and mrtigalions to such risks increasingly difficult. Refwusing the approach to risk management in general. as opposed lo individual risks bome out of mxrl>econom￿ circumstances, has enabled the charty lo Klenlrfy more effectNe controls over risk to the suslainability of the chanty. Working with CARF. the Senior Management Team su4"ecled the current risk descriptors, mitigation acts.ons and risk scores lo a rigorous process of challenge and review. After the revivw process. the current risk register identifies tsvo primary risks that address the core challenge of operating a larger charity on a sustainable basis. After the T8view process. the cu￿ent iisk register identffie5 primary r6ks'. Risk of not securing fvnding to supp)rt the Charty at ils current size The charity is unable lo secure funding to supwt current or future seThices and misses out on opportunities to extend and diversfy ils core funding streams_ Change$ in the extemal wlicy envirOnTr￿nt A volatile external polw envtronment makes constructNe rela￿nshIpS wilh policy makers challenging. The ieduct¢on in. Of ending of. public funded schemes or olher fundirrfJ sources resurts in the charity beiNJ unable to put together effective 5UPPOrt for househobJ5. Both risks Speak to the challenge of operating a ￿ryer charity on a sustainable basis. This year, the charity extended ils fundraising and cofpjrale partnershp success bringing grealei divetsity and stsbilrty to our funding base. especially in actwrties more drfFKult to attracl grant fvnding. We designed and developed new operating systems which began to be introduced at the end of the 2024125 and which will provide a slep change in our management capacity and capability, including our abilty lo understand real lime financial posilions and forecast more accuratety. In parallel. a new Values and BehavM)urs Framewoth has been developed lo ensu￿ that the cultural operating systems are as r¢)bus1 and sustaining of the eharity as our Finance. HR and Project Managemenl systems. The eharity created a new Head of People and Cutture role to bring a greater level of capability and professionalism to the challenges and opportunities of a mid-sized, geographicalty dispersed charity. Our advocacy has ensured the potential impact of changes in the extemal policy environment on charrties such as have been porsuasively sel out in detail through conS￿lent and posrtNe engagement wrth key external F)oli¢y decision makers. During 2024125. the charity contsnued to grow. responding to need and opportuntty to contribute to our core strategic objectives. In 2025126 the Charity will devekjp its next 5-year Strategy on a stronger footing and management eapability Ihal matches the Sca￿ and acliwty of the charity. Page 6 of43

Naiwi Enwgy A¢￿0Th {Oporatkng as NEAI TRUSTEES ANNUAL REP(JiT I￿LuDING THE STPATEGIC REPORT FOR THE YEAR ENDED 31 MARCH 2025 Publlc Bfrnofit report Chair's Report This is my first Annual Report as Chair of Trustees at Nab'onal Energy Action. l am honoured to Succeed Claire Durkin who has led the Board of Trustees of National Energy AelKJn with great vigour and dilrgence. Claire Durkin has left NEA in excellent shape. The charty has trip￿ in srze over recent years, in response lo the increased level of need. but also in recOgn￿"an of the p)tenlo1 across the charty to have even greater impact. The Annual Report sh¢y•VS that NEA in a sound financial wsitic￿. It sh￿S strong stewardship aTrJ leadership from both Trustees and the Senior Management Team. It shows a charty that has invested in both capacity and capability. 11 a150 demonstrates the unique breadth of NEA directy support indp4idual clients and communit*s who SLrffer from fuel poverty. We raise awareness of the scale, causes and consequences of fuel povety. We achieve major change in how fuel povety is addressed and tsckled_ Over the coming year we will see the success of the NEA Warm Homes, Healthy Future5 programme. matching fuel poverty support with ￿ferra15 from a wde range of health profe$sionab in economically marginalised communities. We will see how the UK Govemmenl Warm Homes Plan will reset the landscape for fLbel poveTty 5UPPOrt. As I step into the Chair. I would like lo tske the opportunty to thank and pay tribute not only to Claire, but to the Trustees of National Energy AC￿n. past and present for their support and erKouragement. to Adam Scorer. our Chief Executive. My most heartlelt thanks 8re to the whole staff team al NEA who have supported 11,000 clients, trained over 6,700 learners. brought likeminded people together in innumerable conferences, forum5. bco1￿MpS and Teams calls and who have harassed. encouraged and supported external polw makers and others to address the root causes and bring about enduring solutions lo fuel poverty. Strategi¢ Revlew National Energy Adion's mission 15 that'everyone should be able to afford lo keep their homes warm. healthy arKI safe,. The activities undertaken by the ¢harity to cary out rts tharitable purposes are for the public benefit and the charity has complied with its duty lo have due regard to the Charty Commts5k)n's publie benefrt guidance when exercising any powers or dU¢￿s_ We deliver our mission through direct support to people and ccrfnmunities in fuel povety. by raising awareness of fuel povety and by bringing about enduring change. We do so across England. Wales and Northern Ireland working with different adminislralions, delivering dffterenl schemes and programmes. meeting diverse needs of clients and communf(ies and by brtnging influence lo bear with anyone who can shrft the dial in favour of those struggling lo afford lo be warm and heawhy at home. Our Context In March 2025, the Department for Energy Security and Net Zero reported that 36.3% of househokls across the UK. some 8.99 million people, spent over 10% of their income (after housing costs) on energy. This figure is up from 35.5% in 2023. 11.0% of households12.73 million) in England were in fuel F<svety under the Low Income, Low Energy Efficiency metric. Fuel povety remained a deep. enduring issue across wa￿5. estimated to impact Virtual￿ all low-income househokls in Wales. In Northern Ireland, almost a quarter of households were in fuel povety. Throughout 2024125, households faced relentless energy costs and rising debt. By DeC￿ber 2024. the ener9y price cap rose 10% to put a 'typical' bill * £1,717 annually. wilh no support payments to ease the burden. Domestic energy debt across Great Britain reached £4 billion. Our own fvxtrlling in 2024125 showed that nearly half of adults in Great Britain {and 560A in Wales} expected lo rat￿n energy over winter. on￿ 43% in Great Britain and 38% in Wales could comfortabty afford healing over winter. Over 40% of Northem Ireland adults were struggling to meet the ost of their energy-rksing to 49% for ¢)ver-65s and 56% fty rertlets. Py7rf43

likn.onai Emrgy AGbw IOwr4tlng as NEAI TRUSTEES ANNUAL REPORT I￿LuDING THÉ STRATEGIC REPORT FOR THE YEAR ENt£D 31 MARCH 2W25 The support available for people in or at risk of fuel poverty has not kept pace with this reality. In July 2024. the Wnler Fuel Payment was restrKled to those on Penston Credit or means-tested benefrts. leaving 9.3 millpjn fewer people eligible. Many of those older people are in or at rLsk of fvel povety. Our Five-year Strategy- Every Home Should Be a Warm and Saf• Pla¢• NEA has a fNe-year strategy lo drive toward its missN)n that everyone should be able to afford to keep their home warm and safe. The strategy has a strong fccus on our benef￿larieS. the alKJnmenl of fuel povety with the net zero agenda and a transfomiatTon of our core enabling Systems and pr￿Sses. The Strategy Klenlified three key pr￿)ritIeS for NEA.. Tackling the Worst First and bringing targeted investment lo those whose condf(ions are gravest, whose need is greatest and who have the ￿ast ability to act Ihemsetves. Support Guaranleed so g(M)d leveL% of support are avaikble and based on need. not by a Series of lotteries.. and A Decade of Dellvery not only in energy and net zero poly. but in welfare provision. public health, housing standards and community advice and support Key Ben•fi¢iaries The key beneficiaries of NEA'S woth a￿ IrJ4V income and other Vulnerab￿ households. parb"cuLar]y older people, families with young children and those INing with a klng-lenn illness in poorty insulated and under-healed homes. In 2024125 households at risk during the cost-of-living crisis were a Major priority. Additionalty. agencies which support these groups benefrt from NEA'S work including other national charilies and swwce prOv￿er5. The Trustees have con5Klered the Charity commissi￿.$ General Guidance on Publ￿ 8enefit. Our 5-ye?r slregy is designed $0 that all NEA activit￿$ whether supporting clients. raising awareness or driwng change, contribute to one. hvo or all of those Strateg￿ priorities. It requires NEA to work over SU￿esSive years lo build broader and stronger movement to erad￿te fuel wvety xross the UK. Objectiv￿. stiategles and a¢tiviti•s ob"ectives for the ear and rinci l a¢tiviies undertaken We expanded the reach of our services, suppO￿g more households directly and reaching into more marginalised communities. We developed major new programmes of work Wound cokl homes related health iff)acts and cc))munity support. We pushed for change from companies. regulators. and Govemment to make the energy mafkel more responsNe to the need of fuel poor households. We worked conslructivety with Govemment in England. Wales. and Norttwn I￿land to delNer action lo back up fuel poverty stralegs. We stepped up our role as a convenor for the fud povety rnovement. especialty wrth our in-person regional fvel povety forums. We began iMp￿MentIng a business transfom)alion prc*)ramme to make NEA more a9ik and effective across all our activities. NEA end5 the year bigger. stronger. and better equipped to defiver on our mhssion and strategy. Paye 8 Lrf43

EfV4ryy Aaion IOp•rabng as NEAI TRUSTEES ANNUAL REPORT INCLUOING THÉ STRATEGIC REP(iT FOR THE YEAR ENDED 31 klARCH 2025 During 2024125 NEA has delivered on ib three key prioribes of Tackliig the W￿st First. Support Guaranteed an.d A Decade of Delivery as delailed belcthr.. Supportlng householders In 2024125 National Energy Action extended support to many more clients and communits'es. We focused our support on case management for households in the I￿st vulnerable circumstan￿$ addre$5ing deesealed challenges, often with life-ehanging outcomes. In 2024125 NB4 supwrted Ihousands c* clients.. 12.477 ¢l￿tS supported through our services Of which.. 8,S59 re¢oived energy 2.845 received benefrts advice The clients that we supported displayed a high level of need: 85% were alrea(ty experiencirvJ subjeclive fuel poverty- for 81% of the time this was due to cost of energy, 30% of the time due lo energy inefficiency of the property and 9% because the heats'ng system was not workin9 {often one or more of these reasons) 24% had fuel debt upon entering the service. average of around £727 Of cli8nts who received emergency fuel ¥0￿her suptx)rt'. 77% were going completety without healing or eleclricity or severely limiling its use, 23Q/d were falling into debt with their supplier, 46% were ¢bse lo or already using emergency credit We kn¢)w our clients were likety lo eyperience hwghtened vulnerability.. 63% had an income of les5 than £16,CK)O 18Ytr had an income of ￿s$ than £8.0Tr) 67% had one or more health eondrtions 47% had dependent children 66% INed in the rented sector We made a malerk41 drfIeren￿ lo our d￿nts. bringry direct financial benefits.. Our Beneffts Advice resumed in dryl addrth￿aI financial be￿fft$ to cl￿ts of £5,643,756 Energy Advicè provided £548,948 of direct benefit Crisis & Hardship provided £89.409 of direct benefrt We issued Energy vouchers to the value of £839.956 Fuel Debt Relief provided £75,893 for clients Energy efficiency measures are ￿lculated to have achwed £989.347 in direct benefts After being supported by Nab'onal Energy Action.. 52% worr¢ed less about paying their energy bills 45% worried less about paying other household bills 42% were able lo reduce or pay off energy debt(s) 59•/0 felt more confKlent in communicating with their energy supplier 68°A knew more about saving energy and keeping heamhy * home 57% felt more able lo understsnd and manage energy bills 40% said moukl or dampness in their home ha5 improved. PaJE 9 0143

Nauonai E￿rgY Acvon IOpw4ting •$ MEAI TRUSTEES A￿VAL REPORT I￿LU01NG THE STFWTEGIC REPORT FOR THE YEAR ENDED 31 MARCH 2025 Spotllght focus: Wamiing Cornrnunitios Warming Communities is a collaborative, communty-led approach to energy advice. using 130 partnerships across the county lo develop bespoke supp)rt f¢X some of the most vulnerable elients in the energy market. Through these partnerships we have devewd ins￿ht on best pract￿ and barriers to suppNt ￿ the energy market, adV￿e sector and wKler ins1itut￿fis for groups ineluding.. neurodivergenl indivKluals', refugees and asylum seekers-, domest￿ v￿lenCe victims" Gypsy. R(￿a and Traveller C(mmunities" and many more. Our Wamiing Comrnunilies projects have resFonded to Specffj￿ geographies and demographics of need- recognising that fuel wverty looks and presents drfferenlty aeros5 the UK The delNery m¢>Jel and approach that we used meant that we were ablè to gel the right support delivered in the nN)st apprcprrdte and accessible way. to places where it was most needed. Spotlight focus: Rebulldlng Tntst in Fishwick Our FiShw￿k extemal wall insUlat￿n project in p￿s1on tumed a fai￿ retrofit into an aWard￿Winning rn98ngration. Winner- RegeneratN)n & Retrofft Award, North Wlest Regional Construcbon Awards Our evaluation of the project. due to be published in 2025r26. revealed we.. Tackled severe damp and moukl caused by previous poor installations Rebuilt trust wrth residents and delivered real change with partners Seddon Construction Limited and Atdrock Surveyors Limited Spotllght focus: Warn) Homes. Healthy Futures programme Our work connecting the dots betsveen health and fijel poverty is one of our strategic PriOfbtie5 over the next few years and beyond. Our Warm Homes, Healthy Futures programme of work is a critical part of this. The programme 15 funded by the Gas Oistribulion Network's Vulnerability and Carbon Monoxide Allowan￿ IVCMA) and uses an innovative model which flexibly targets support al households living with hearth conditions and disabililyas across the areas in England, Scotland and Wales that demonstrate high levels of depriVat￿n and hwJh burdens of health inequalities. Crucially. it does so through local delNery partnerships and by developing and deepening our relationships with health and social care professionals. By March 2025 we had: Supported households in more than 50 drflerent places in England. Scolland, and Wales Developed partnerships wrth 17 specialist energy advice arid support organisatK)ns and more than 30 heakh and soaal eare referral partners. Ralslng Awareness In 2024125 NEA used its unique posthon as a membership organisalion. a training provider, a convencrf across the fuel poverty movement and as a Irusled source of infomiatK)n to increase awareness around fuel poverty issues and increase the capacity of those eoncerned to address fuel p)verty. We provided a wide range of excellent training cour5e5.' 6,738 frontline workers trained 21 Subjects ¢overed 5 accredi(ed qualificat￿n5 This training provisK•n was provthd in many fomials including webinats. e-leamirtg pLalform$. and in person fomats. Our training boosted knowledje and confidence to adwse others and devek)p services across rmre than 10 diff8r8nt sectors from heatth and education to local authorities and ub.lity companies. We responded lo emerging client needs by creating new C(￿rseS that will he¥> frontline workers to respond effeolivety. Pap 10 of43

Iiaiional Ertryy Acuon Iowatty as NEAI TRUSTEES ANNUAL REP(NiT INCLUDING THÉ STRATEGIC REPCIIT FOR THE Y8AR E￿E0 31 MARCH 2025 We partnered with Walefwise to launch a new eourse on 'Supporting Consumets in the Water and Energy Sectoff and introduced a course designed tr) provKle"Mental HeS￿h SupFQrt for Vlorkers". Leamers reported significant increase in their confidence and capabilty. Knowledge ralirh3 by leamers as "g¢xdexceNenf rose from 30% to 9 Confidence to advise others increased from 30% to 93% For accred¢led learners. knowledge jumped from 1YA to 95%. and confthice from 11% to 84% The reach lo clients provided by our leamers was an esb"mated 3A5 million people in 2024r25, extending our impact Ihrtyjgh partnership to millK)ns of vulnerable households. Trnining in Parllament.. We trained over 100 MP caseworkers on supporting constituents facing fuel poverty and debt. This activity equipped caseworkers with Practical t￿13 to assist vulnerable househokls across the UK. Energy in education Our education workshops talk lo young people ab)ut energy efficiery and fuel povety in a sensitive and accessible manner. We trained 2,803 Students frcrn PTimary school to university. emb&Jding energy awareness in education from earfy on, building resilien¢e. and encouraging peer-lo-peer leaming. Spotlight: Energy gducatlon Sn L•icostei Over the last year NEA has increased our engagement wth ￿h0o7 age chihyren. We delivered 55 education workshops for Key Stage 2 children in Sch￿1$ in Leicester_ In this project we W￿ed wilh 1.646 primary school pupils helping them understand more about the energy they use in their homes and schoo15. They were empowered to learn about energy. All the s¢h¢)ols we worked wrth rated the knwiedge gained by the Children and Ihe resoU￿eS used as either good or excellent. Spotlight: designing a classroom for the fulure In partnership with E.ON and Coventy Cty Council, we introduced hundreds of Year 5 pupils to renewable energy and SUStainabil"ty. Students explored how green teCh￿l09Y can shape homes. schwls and even their lulure careers. Their creatNe invenlions included a solar-powered pen and a pedaI-ptr￿ered smart speaker. After the project. students were more I￿elY to.. Value renewable energy for the planevs future Believe they can make a drfference to help the plant Feel excited about future green careers Imagine future jobs that don't even exist yet We launched three downloadable assemblies for Key Stages 1-3. ahgning with PSHE and ￿lence ¢urricuL4. Our work was a great example of how energy related education can provide the opportunity lo embed knowledge and behaviouis across all ages. which can then have a posib.ve impact across generatKJns. Hglplng students live bettor We partnered with Students Organising for Sustainability to support unNersity students in private rentsls by training them lo carry out energy audits and give ad¥￿e equipping student union offws lo guide peers on housing and energy efficiency. Providing the fuel wverty message over many media platloms.. 5.036 mentions or appeara￿e$ in print and on broadcast out Almost 10 million people reached on our Fuel Poverty Awareness Day 21.504 followers across our social medH platfomis with ¢lcBe to 900.000 accounts reached AlrTh)st 120.000 rwlle visited our website viewing 860,149 pages P•¥ 11 of43

M￿01￿1 Enoryy IOp4BUng as NEAI TRUSTEES ￿NuAl REPORT INCLUDING THE STFthTEGIC REPORT FOR THE YEAR ENDED 31 MARCH 2025 Almost 1.500 people used our Recite Me Ateessibilty web fvnction lo access conlenl in languages including Tigrinya. Ukraink4n, Urdu. Amhark%, Arabic. Petson. Ta￿ar￿Se and Mandarin as well as use features such as magnrfr. screenmask. screen reader. font enkrger and njler. Building our membership bas• Increasing NEA'$ membership pwdes rN)re opportunities to share infomi8tion and insight and offer training and other opp¢rtunrties lo more organisalions. During 2024r25 we conbnued lo offer free membership ta broaden the fuel povety movement.. 716 Standard Members 44 Business Supporter Group membe Ragional Fuel Poverty Forums Our events programme meant we could engage wtth key stskeholders from across sectors. enabling them to join their voices lo ours and strengthen our advocacy and campaMJns. One of the key ways in which we engage members was through our 20 regional fvel povety forums which attracted 771 attendees. almosl all of whom are activety engaged in supporting fuel poor households in their communth"es. These forums make a difference: 86 /• said they wll now be ab￿ lo better support househokls directy 90% said they now be ab￿ lo better work with others to support househohJ$ 90Y• said they now had clearer perspeclNe on polw and advocacy priorit￿S 95% said Ihey were able lo meaningfulty en9age wth both exiskn"n9 and new partners 99% of respondent5 were either'very 5ab.sr￿d' or'sa1LSf￿d. wilh NEA'5 Fuel Poverty Forum Setting Ihe ton8 on the national stsge National Eneryy Actlon's Annual Conf•rence, Ll¥•rpool 27-29 January 2025 Over 350 delegates gathered for three days of insight. acb"on. and collaboration. 36 expert speakers, including Miatta Fahnbulleh MP and Mayor Steve Rolheram, the event spotlighted urgent acli¢)n on fuel poverty and the upcoming Warm Homes Pjan. There were also opportuntties to ne￿Ork with over 20 exhlbitors. lo c￿018 partnerships that WOLbld direct help al households who most need the SUFVOrt. 90% of attendees gained clearer priorities for both immediate and k>ng-terrn household Support 690A fell trtter equipped to support households directly 94% were satisfied wrth the event over811 90% made meaningful connectK￿S Keeplng fuel poverty on the parfiamentsry agenda We brought our frontline work lo Westminster. hosting a dropin session for MPS and stakeholders. Wrth 30 MPS and staffèrs attending, the event showcased pra￿￿1 ways to support constiluenls facing fuel povety. Enhanced undgrstandlng of fvel poverty through our rosearch: Launched and added over 100 stories to our lived eXper￿nCe libr8ry Introduced new systems lo standardise our approach lo evaluatDn and how we devebp and apply our dats insights Sutveyed almost 2,000 petsp￿ wrth exper*nce of fuel povety Surveyed almost 600 professionals Working to address fvel p)vety Worked with almost 70 clients lo provide ys their direct testimonies Spoke with around 800 stakeholders aboul their experiences Collected almost 50 hours of audio testimon Held over 80 slakeholder discussion groups Published 7 ieseareh reports Page 12 of43

ional Enonw Action IOp8raiing as NEAI TRUSTEESANNUAL REPORT INCLUDING THE STRATEGIC REPORT FOR THE YEAR ENOEO 31 MARCH 2025 Launehed a new Insights lo Impact nelwryk, putting innovab'on, leaming and cdlaboration at the forefront of how we appty insight Ralslng awarenes¥ through our fundraising actlvllles.. Vve held our largest ever G￿al North Run with 29 runner5 taking part for Team NEA Our second annual Walk for warn￿h was attended by around 40 people in NewCas￿e. and others taking part further afield Over 100 people took part in fundraising events to SUPFK¥t us. indudin9 a 6.OCQkTn joumey challenge and climbing Mt Kilimanjarol We ran our Christmas campaign. Operation Wamith, for a second year. conn&ling with new and existing svpporters. raising lrfe-changing funds for people struggling over winter Over 40 individuals and organisat￿ftS supported us with our Nation's Biggest HousewamiirvJ. Aclivib'es included cake sales. games and helping lo pack our V¥fjnler Wamilh Support Packs Almost 200 volunteers frcfn across 5 organisatKJns spent 33 hour5 packing 2,500 Winter Warmth Supp)rt pxks Achieving enduring change In 2024r25 National Energy Action campaigned to tum awareness of fuel poverty into decisr¥e action fr¢xn Governments, parliaments. public bodies and private companies. Fuel Povèrty on the National Agenda Our Manifesto for Homes shaped nakn.onal debate. calling for a fN&point pLqn on energy e￿lencY and legal fuel povety duties Aftef nearty a decade of advctacy, the Energy Secretary announeed plans to decarbonise rented homes, directly ￿fleCtIng our long-lerm campaign goals We led over 100 rnember organisations in backing a knrst-fir5f approach in the new fuel povety strategy for England, pushing lo retain kgal largets and focus on INed experience Raising Standards in the Rented S•ctor Our adv¢xacy helped trigger a UK Government consuttation to tighten energy efficiency ru￿5 in the private rented sector in England and Wajes Our evklence helped bring us closer to enhanced tenant protections. enforceable stsndards. and a 'Warmlh Firsy approach Th• Hiddon Cost of Rationing Hgat In partnership %wth Saword Universty's Energy House. we investigated the real impact of households cutting back on healing. We found that households who turned down the healing in their home5 to heal th8ir homes lo just 16 degrees, well bel¢)w safe indoor temperatures. onty saved 66 pence a day. but exposed themselves si9nifKanl health risks. Maklng energy efficiency mor• accesslble Changes lo the Groat British Insulation S¢h•me made by the UK Government aligned with our recommendations. unlocking more funding and flexibility to tsCk￿ fuel poverty Puttin9 vulnerability at the heart of regulation Through sustained engagement with Ofgem. we infiuerKed rts 2025r26 strategy to.. En$ure fair pri¢es and quality service Promote flnan¢6al resllionce and sustalnable competltlon Ofgem also committed to knng-standing Nab'onal Energy ktion's calls for change including: A new debt rellef scheme Tackling hlgh standing charges Page 13 0143

Na￿Onal Enoryy Aeikn IOpDrntsng as NEA} TRUSTEES AMNUAL REPORT INCLUOING THE STRATEGIC REPORT FOR THE YEAR ENDED 31 PMRCH 2025 NEA Cymru: Leading the Fight Ag•in$t Fu•1 Poverty in Wales We gave oral and WTrtien evhdence to the Senedd Equality and Sc¢ial Justice Committee. he4)ing shape Its inquiry into fuel poverty and the Wam Homes Programme. As a resutt. the Committee called for.. Interim fuel rthety targets by Septemter 2025 A scaled-up Warm Homes Programme Urgent rollout of a area-based scheme We also presented lo the secretariat for the Senedd Cross Party Group on Fuel Poverty arKI Energy Efficiency. ensuring the issue stays firmty on the p)litKal agenda. Seeuring Emergency Heating Support Our campaigning led lo a key win: the Nesl scheme now guarantees bOi￿r repairs or rePla￿rnents for all eligible households without heatin9 or hol water. ensurirvJ crisis SUPFQrt even when heat punws are not viable. Tackling Local Challenges HeadQn We launched the Gwynedd Fuel Poverty Partnetship, targeting the area with Wales, highest fuel povety rates. Thi5 plac&based approach addresses unique rural and hougng challenges. A Trusted Voice Across Wales We engaged regularly with= Cabinet Secretaries and Members of the Senedd Ofgem, co81ilions, advisory pane15. and the Archbishop of Wales Welsh media and natsonal events on thild poverty. financial wellbeing. and digital vulnerability NEA Nl: Puttlng fuel poverty al heart of policy in Northern Ireland Shaping a New Fuel Poverty Strategy We've long cal￿d for an updated Fuel Poverty Strategy in Northem Ireland along wrth a joined-up approach across departrnen15 and sectors. During 2024125, we.. Engaged direclty with the Oeparlment for Communities and sat on ts Fuel Poverty & Just Transition Reference Panel Welcomed the draft slralegy's dire¢lion, tr￿t pushed for clear largets. full funding. and a detailed action plan Driving a Just Eneryy Transition We prowded expert input on net zero wlicies across all housing tenures As a Board Member of Energycbud. we supported pikjts delivering free hot water to homes using surplus wind energy, funded by Ihe Nl Housing ExeeutNe. Securing Support for Vuln¢rabl• Households We responded to key consultations. including". Utility Regulator's 2025126 Forward Work Programme Consumer Council Nl's Forward Work Programme 2025126 nler Fuel Payment Equality Impact ASseSs￿nt by the Department for Cornmunilies Our advocacy helped secure an aulomalic, one-off £100 Pension Age Fuel Supwt Payment for 250.OCQ pensK)ners. vital safety nel after eligibility cut5 to Wnter Fuel Payment eligibility. Page 14 0143

tional Er*rgy Aciion IOpwatlThg as NEAI TRUSTEES ANNUAL REPORT INCLufJNG THE STRATEG￿ REPORT FOR THE YEAR ENDED 31 K14RCH 2025 K•eping Pressur• on Policymakerd We maintsined strong engagement with MPS. MLAS. and key stakeholders to.. Champion domestic energy efficiency Push for oil prKe regulab'on (used by 68% of Nl households) Ensure a just transittijn that leaves no one behind Supportlng member8 By the end (rf March 2025 NEA had 711 Asscciale Members of wh￿h 203 were Enhanced Mernbers (fee paying} and 508 were Supporting Members (free membership). NEA also ha5 44 members of its Business Supporters Group (BSGI. During 2024125 NEA held.. 2 in-person member conferences in Skipton in October 2024 and in London in Ma￿h 2025. These were attended by 48 delegates repfesents'ng 23 BSG member organisations. Speakets included representatives from the Department for Energy Securty and Net Zero. KÈst Yorkshire Combined Authority. Skipton Building SoC￿ty. Northem Gas Ne￿OrkS, Impact for UTban Health, and Generation Rent. 2 online 'Spollighl' sessions featuring 1￿MberS E.ON Nexl and Cadent who presented to over 140 NEA Associate Members and Business SupporteTS. In April 2024, a prqecl spotluht session attracted 105 members and fc¢used on best praclice guidelines and real-workl examples of vulnerability-first approaches. In June 2024. NEA outlined its key priorrt￿$ for the upcoming general election and the next UK govemment to an aud￿nce of 90 members. In November 2024, a Budget update expanded on these Pr￿lIbe$ and offered further direction for po]￿Y engagement, drawing participation from 212 membefs. This Interacti￿ wth our members enables the sharing of insight and helps to shape NEA Fjolicy developments and ampaign5. K8y p•rforniance indicatorn KPIS for 2024125 were set to ensure the financial F#)Sition of the Charity remains stroro. that intemal systems are robust and that the Charity continues to deliver the three strategic aims. Itb 2024125.. Financial Review NEA had bu¢Jgeted for a break even budget but has produeed a surplus on actIV￿e$ of £1,099.617. The main r&asons for the increased surplus is lower stsffing costs and higher bank inlerest [￿eiPts than anticipated. The Statement of Financial Aclmlies ISOFAI shows a nel expenditure on unrestricted aclivilies, before transfers, of £326,93412023124". £429,377). The transfers into the Charty's General Reserve a￿ detailed bek)w and the balance on it has increased by £1.565,523 from £4.283.866 at 31 March 2024 10 £5,849,389 {2023124 £952.354 increasel. The reason for the FQSitive movement is the transfer of £1.426.551 from the Restr￿ted Reserve lo the General Reserve as a result of a surplus being eamed on the 2024r25 reSIr￿ed aclivrties of the Charity. In accordance with the Reserves Policy. during 2022r23. as there was a s￿nth¢ant increase in donations received by the charity. the decis¢on was made by the Board lo establish a designated reserve of £1,277,700. During 2024125, £467.610 of this reserve has treen expended and the remaining funds of £693,808 held in this reserve will be expended in future financial years furthering the Charrtab￿ aims of the charity and will include hardship grants. inletventions in relat￿n to the Net Zem Transition agenda and Iwo major Advocacy Campaigns. Page 15 of43

M•ts'oMI Enorgy A¢tion Ioperniiry •$ NEAI TRUSTEES ANNUAL IIEPORT INCLUDING THE STRATEGIC REPORT FOR TrE YEAR ENOED 31 MARCH 2025 SOFA Net Expendrtuie- Unrestricted Funds Expenditure incurred from Designated Reserve Transfer from Restricled Funds Unrealised Gain on Listed investments Increase In General Reserve 1326,9341 467,610 1,426,551 1,703 1.565,523 DelNe 87% of the work programme was SUC￿Sfv1IY delNered wth 3% of the work programme caNied forward and 10% rephased into 202512612024r25.. 93% of the work programme delivered with 7% ofwork programmg ￿Tried lo￿ard1. Mana ement During 2024125. NEA has adapted to increased capacity to accommodate demand for servi￿3 during the current economie climate. The transformats.on of core processes and systems continues lo ensure that NEA remains flexible. robust. and impactlul. Warni Zones CIC Warm Zones CIC IWZI was a Whol￿ (x¥ned subshYi8ry of NEA During 2018119 Warrn Zones Diwlors placed the ¢ompany into administration and by the efKI of the 2018119 Warm Zones had been ￿aCed into l*]uidation. At the time of liquidation WZ owed NEA £1.739.001 aThJ all recoverable funds due from the IKJuKlator of WZ were received during 2023124. Provision has been included in NEA'S accounts in previous financial years foT the WZ nel unrecoverable balanee of £1.083,140131 March 2024 £1.083.1401. The signrficant level of provision which has been made has reduced NBA reseNes. but the Board is confident that NEA'S reserves and financial arrangemenls are adequate lo ensure that the charity remains a going coneem. Grgen Ngtwoik enoryy During 2020121, work was carried out on behaw of Green Netwwk Energy (GNE) in Telal￿n to the Warm Homes Discount scheme bul in January 2021 GNE entered adminislratM)n. At the time of the adminislralion GNE owed NEA £413,867. During 2024125, based on an update from the I￿uldatOrS of GNE in April 2025, the likely recovery rale has improve(I from 10p - 20pl£ to 17p- 23pl£. This has resurted in 8 £28.970 release of the GNE bad debt provision which has been processed through the charty's 2024125 Statement of Financial ActivrtEs. As at 31 March 2025 the GNE net unrecoverable balance is £343.510 {31 March 2024 £372.480). The remaining recoverable balance of £70,357 15 included wrthin NEA'S trade debtor figure at 31 March 2025 (31 March 2024 £41.3871 wh￿h is disclosed in note 15 and it is expected that the outstanding sum will be received in full. Pnnci al Income Sources and Fundraisin NEA'S income is derived principalty from delivery of serviees for a wide range of organisalions. The Statement of Financial Aelivities shows that total income increased by £2.050,686 from a lotal of £13.293.157 in 2023124 10 £15.343.843 in 2024125, a 15% InC￿aSe. Tr increase is principally a resutt of grcrwth in consultancy and sponsorship income during 2024125. During 2024125, £485,920 of incc¥ne was recewed from donat￿n$ whKh is £669,020 less than Ihe £1.154.940 which was received in 2023124. The donations received during the year have been from both organisalions and individuals. Since 2022123, P￿doMInan￿Y due lo bolh the energy and cost of INing erises. NEA'S public profile has been raised Signif￿antlY wh￿h has resulted in signrficanl donations. It is the charity's intention to use this income to further its charitable aims and objectives and lo this end, the chanty established a designated reserve in 2022123 of £1,277,700. During 2024125. £467,610 of this designated reserve has teen expended and Ihe balance remaining on il as 8131 March 2025 is £693,808. These funds have been used and will be used in future financial year5 to pay for hardship grants, inlervenlions in relation to the Net Zero Transition agenda and Major Advocacy Campaigns. Consultancy and Sponsorship income have increased SKJnifJCant￿ in total by £2.553.194 from a total of £3,785,767 in 2023124 to £6,338,961 in 2024125. The main reason for this growth Can te attributable lo the charity being awarded P•3e 16 of4J

Ma￿0￿al Erwgy A¢Yon (Qpwaonu as NEAI TRUSTEESANNUAL REPORT INCLUDING THE STFWTEGIC REPORT FOR THEYEAR ENDED 31 KWICH 2025 additional funding for Ihe Warm Homes Healthy Futures prograrnme olworks which is fvnded by a number of organisations which inelude Caden( Northern Gas Nelwofks, SGN and Wales & Vkst Ub"litE$. Grant income has increased slighlty by £16,106 from £7,e67.776 in 2023124 to £7.883.881 in 2024125. The chanty continues to be awarded funding by a variety of funders which include NatK)nal Grid. British Gas, OVO Energy, E.ON Nexi, EDF Energy, Good Energy. Scottish Power, Octopus Energy and Skipton Building Society. This continued l&vel of grant income has enabled the chanty to help more vulnerab￿, low income ￿)USehOld5 by funding fuel payments, repairs and replaeements of boikrs and ￿ntral heabng systems. the distributv)n of winter warnilh packs and essentsal energy efficient household items, and the provision of b)Ih weffare benefrts and energy advice and training within community settings. From 2022123 the Fishwick- Preston projecfs contractors Sed6)n Construction Limited were funded to repair 45 homes. these hornes had failed extemal wall Insukl￿n {EW} removed and prObl￿S caused by damp penelralion rectifjed. New extemal wall insulation was installed on 43 of those houses- ￿¢upanIS refused this after the failed EW had been removed. During 2024f25, Seddon Construct￿n Limrted. undertook the final completion of the rectification works and any additional remedial V￿rk required under the defect peric#J$ for the tsyo phases of work. This project generated wicome of £319.413 which represents a d￿rease of income of £1.965.256 when compared to 2023124. Fundraisin NEA continues lo receNe income from general public fundraising through fundraising campaigns. events and initiatives. In order to respond to tl)iS OFPOrtunity, a fundraising team was established wrthin the Fundraising and Partnerships department. The fundraising team continues to comply with both the Charity Commission regulations and the Fundraising Regulator CcAJe of Practice lo ensure responsible and eth￿al fundraising activities. A fundraising Customer Relationship Management {CRM) system was impiemenled by the team lo safeguard donors data and ensure full compliance with the Charity Commission's regulations and the Fundraising Regulator Code of Pract￿e. No complaints have been received to date by the charity regarding ts fundraising acb"vities. Investment owers and lic Under the Articles of Association, the Charity has the power to invest in any way the Trustees deem appropriate. The Trustees, having regard to the IiquKlity requirements ol operating the Charity, its Reserves Policy and risks inherent in different vehicles for investment, continue to operate a policy of keeping availab￿ funds in interest deposit accounts with ils bankers HSBC and Santander and with the CCLA Deposrt Fund. prioritising security arid liquhlity ahead of yield. Grant Makin NEA makes granls to institutions to further each of Ihe three charitsble aims. Grants are funded by NEA'S funders and the volume and value of grants made are agreed wrth the funders. Grants are paid subject lo the criteria sel out by the funder. Further detail of grants awarded lo institutions in the year can be found in note 9. In addition. NEA makes grants lo individuals under hardship funtj arrangements. These cases are referred lo NEA by various care and voluntary organisalions which work directly with vulnerable families and indwiduals. Reserves Poli The General Reserye wh￿h represents an accumulalion of surpluses from eamed incorre. is available to enable the . Charity lo continue to fulfil Its objectives. lo meet existing commitments and lo prowde funds for tangible asset replacement and project devekjpmenl. The poly. agreed by the Board of Trustees in May 2025, is reviewed annually and aims to provide suffKienl reserves lo meet contractual commitments and a risk-assessed level of funds to ensure the Charty remains a going-concern over the medium term. The P￿itty also aims to ensure that reseNes are not excessive. The range agreed as appropriate foi 2024125 is £3.6 millK)n to £4.4 million. The Trustees regularly monitor the risks facing the Charity allowing them to test the adequacy of the reserves policy in the light of the prevailing economic situation and the current funding climate. The General Reserve as at 31 March 2025 was £5.849,389 {2023124'. £4,283.8661 During 2022123. the Board approved the creation of a desunated reserve. The desynaled reserve of £1.277,700 as al 31 March 2023 related lo donations receNed during 2022r23. During 2023124. £116.282 of this fvnd was expended and during 2024125 a further £467.610 was utilised. The remaining funds of £693,808 in Ihts reseNe as al 31 March 2025 will be used in future financial years to pay for hardship grants. interventions in relation to the Net Zero Transition agenda and major Advocaw Campaigns. Page 17of43

Natlonal EMTWY Action IOport1ing •¥ NEAI TRUSTEES ANNUAL REP￿ IPKLLIDING THE STRATEGIC REPORT FOR THE YEAR ENDED 31 MARCH 2tr25 Reserves currenty exceed the proposed upper reserves level of £4.4m and are expected to increase throughout the medium torm to 31 March 2028. The plan lo reduce NEA reserves to within the preferroj range has been approved by the Board in May 2025. Golng concern conskleratlon The Board and senior management have conshdered both the level of reserves and the ongoing impact of the cost living and energy crises on the charity. Following a review of cash forecasts, planned operations and financial implications. a saltsfactory percentage of ineome has been secured for the next 12 months and there is Suffic￿fjt anticipated income lo cover the costs of the charty well into 2025126. Taknng into account all potential limitations on the delivery of outcomes or the finalising of incOff￿ streams. over the next 12 months, the charity is satisfied that it remains in a satisfactory financial posit￿ as a going ￿cern and it will endeavour to maintsin its reserves po$il*)n. Plans for the future and new opportunities Our Thret-year Business Plan In 2024125 NEA Continued to deliver against our 2022r25 business plan W0￿$treamS, and also to prepare for a Shift to a more fundamentsl business transformation pro3ramme lo design. develop. IMP￿Ment and embed a new set of operating Systems across our prcyect management. HR. Finanee. Business Intelligènce and Knowledge Managemenl functions The 2022125 business plan Klenlthes fNe core challenges and e￿ht key transformation workstreams. The core challenge5 will inform our annual planning. They are.. 1. The cost of living and the energy crises will continue to chalbènge NEA a5 an advocate and advice provider. We do not aim to be a large-scale ath.￿ provider so we need to be clear what we provide, how we provhde IL what the limits and boundarles of that support are and what powerful insight we ean generate. 2. Polrtical considerations could threaten progress in some of our key advocacy areas or it couFd create opportunities for radical changes in the approach lo fuel poverty and warm homes. We may need lo surf polit￿al opportunity, not work wlhin a stsble Folicy regime. 3. Energy Efficiency in fuel poor h(￿neS Ls at the heart of our Strategy. However. actKJn to deliver Warm Homes within the deearbonisation of heal agenda may remain al loo small a scale to have a significant impact. Longer term solutions lo fuel povety need to be promoted akjngskle lor to compensate for inadequate) mitigation acllon. 4. The comp)silion and regulatory framework for the retail energy market wll te subject lo significant change. Consolidation of suppliers, reduction of ¢osl base and measures lo stsbilise the retail market present an opportunity to put in pLgce deeper price protection for low-income h￿Sehold$ alongside like￿ changes to the price cap mechanism. 5. How comes out the other end of the COVID restrictions eould change the Character ofthe charity as a place lo work, our delNery models, our recruitment, ￿0MmodatIon strategies. systems. and procedures. The charity, our people. partners, and clients have a range of preferences and neets. A number of Iransilional workslreams are ouuined in our business plan to help NEA respond positivety to a number of challenge5. Delivery on the workslreams is staggered over the three year life of the buwness plan, but work on all of them is Unde￿ay. Each workslream is summarised below". Advi¢9 S•rvic• Strategy NEA supports thousands of households each year. ￿ do not plan to grow into a large-scale adV￿e provider. bul we will continue lo provide adviee lo help households. understsnd their issues, understand the strengths and weaknesses of support programmes and give NEA aijthority as an advctate. This delivery also generates imwrtanl income lo fund the charity's campaiwing aclNity. During 2024125 we were a mu11￿Channel advice provKler. Aim.. To slruclure our advice services lo deliver an effective. impactful experience for our clients, alk)w our teams lo work efficiently and with adequate supp)rt and lo provide the Charity with the authority lo speak on behalf of fuel poor and vulnerable household5. Page 18 014J

14alional Entryy Action I0￿"n9 a8 NEA) TRUSTEES ANNUAL REPORT IKLUDNG THE STRATEGIC REPORT FOR THE YEAR ENOED 31 2025 Integratlng Polky and Praclice We are the leading advocacy organisatw)n for those in or at risk of fvel poveity. Vle are also a sbjnificanl service delivery body. We aim to fflake an ever clearer and stronger connection bets￿en the instqhi from our engagement with clients and the design and delivery of polw and programme Intervent￿nS. Aim.. NEA'S operational delivery embeds best practice as set out by our wlicy and advocacy work which is in turn informed by evidence-based insvJhts. Our teams have a better understsnding of the wotk we do in other areas of the organisation, the fole they play in delivering our wmjer Strateg￿ agenda, and in turn, Ihe impacts we make for fuel poor households. Flèxibility and Efficiency Covid kjckdown changed assumptK)ns at￿ut how organisations work and how they deliver against their priorities. At the same lim9 Ihe grovAh of the Charity required NEA lo adapt intemal syslems and ways of working lo exploit P05ilive opportunities for the charity and our Feopk. Aim." To cre employment conditions that offer fiexibility to colleagugs. attract and retsin high calibre applicants and thal enables the chanty to deliver eff￿11¥dy and eff￿lent￿ for the benefrt of our benefickgries. Diverse and Sustainable Funding To ensure the sustainability of as a larger organisation, we need to diversify our sources of fvnd￿g lo permit an increase in unrestricted resource for our advocacy functions and to reduce dependence on the restrtlive nature of industry and defined funding. To do this requires a strong rev￿ of 5ki115 and ￿mpetenC￿$. ambitions and focus, brand projection. Aim.. We become more active across our ￿)re energy seclor Supwrters. more imaginatNe in our fvndraising and partnerships $0 we can be more impacthil both in reach and in outcomes. A Loudervoice Numbers of people in fuel poverty are unlikety lo Teduce. opwrtunities to drive moTe rad￿al solutions to fuel poverty are available but they exist within a very crowded environment around energy polic￿S, low earbon priorities, health PTIOTilies and otheTS. We need to artKule the experience of hoUSeho￿S in fuel FM)vety ever more kjudly. Our ambition with media, effectweness in using case studies. ckrity of v0￿e and persIStsn￿ of approach will all ne￿ to be up lo the job. Aim.. We will grow our advocacy and Campa￿ning capabilty and mpac( to deliver the 9reatesl positive impact for those living in fuel poverty. A Blgger Movom•nl NEA is part of a bigger fuel poverty movement and the bigger that movement the more effective NEA will be as campaigner, facililaloi of action and delivery partner. The movemenl B broader than our membership, but that membership is vital lo help others see how their prioritie5 fil with fuel poverty al￿Viation and how small actions add weight and power to a shared mission. We have made good Steps but will use the energy crisis and the Net Zero imperative to grow the rnovemenl. Aim.. We will not ach¢eve our wsp)n alone. we will grow the network of ¢xganisatv)ns committed to our Vis￿n, lo amplify our voice, and raise fuel poverty up the agenda. Busin￿5 Intelliggn Effedive business intelligence relies on equal￿ effectNe systems and proeesses. Changes to the design and delivery of projects, partners, fvnding types. repo￿"ng requirements and client information has evolved. As a resur(, there are l(x) many moving parts to our procedures ar￿ we need to make sure that we rab"onalise. sinwlify and make these fil for the foreseeable fLrture. Aim.. To transfomi our inlemal operating systems to delTver accurate and timely inforMa￿n flows. increasing reporting eapability and to support reliable analysis and pniection. P￿190143

NaiTroMI Enoryy Actlon 10t￿1￿ as NEAI TRUSTEES ANNUAL REPORT INCLUDING THE STRATEGIC REPORT FOR THE YEhR ENDED 31 MARCH 2025 Evaluating Progress This business plan begins a signrfieant transformation programme across NEA. We have identsfied areas which are essential for NEA to move forward effectsvety and with greater impact. We have also identsfied inevitable dependencies, contingencies. and pineh points. We will build a culture of open evaluation of SUC￿$$ and setbacks lo keep our strategy and business plan alive and relevant for staff, SMT and trustees. Aim." We understand how effective we are in progressing our strategic aims. alb4ving ￿ the opprylunity to share success, revw and re-assess our priorities and lake correctNe actions where required. Prospects for 202W26 NEA will revisil our long-lerm strategic priorities in 2025r26. NEA has gruwn into a larger charty. In 2024125 we began a business Iransformalion programme to bring our capabilities, systems and processes into line with our size and omplexty. Fuel povety numbers will remain al conceming leveL8. The UK Govemment's options for de￿rbOni￿n9 homes and addressing fuel P¢)verty will be confirmed. Those opbons may support NEA priorities or NEA may need lo adapt to new ircumstances. Demand for our services will remain high, arnl although we added greater capacity in 2024125. we will not be able lo support everyone who approaches us. arKI the challenge of supporting ¢l￿nIS adequately will not diminish. Wam Homes, Healthy Futures, our major ktal prograrnme focused on fuel Frtx)r households with health conditions, will be consolidated and deliver strong outcomes for clients. Our retrofit demonstration projects and community support will lake shape. We expect these programmes to change the shape of NEA'S se￿iCe delivery and enhance our proVis￿n to fuel poor househokls_ For 2025126 we will build on internal systems Iransformation. a new Values and Behawours framework and the development of a People Strategy to develop the capability across NEA. Our five-year strategic otrl'ectives have proven to be well framed. In 2025r26 NEA will develop our next fivethyear strategy. Plans for tho futurn and new opportunltles New &year strategy The 2026130 Strategy will be developed in the eoming year. It will have a stronger fr¢us on the ¢apabilrty required for NEA lo achieve ils mission. For 2025126 the charity will build on progress from p￿viouS business plan workslreams and consolidate growth. reach and impact. The strategy will be #b￿ to build on.. Our Business Transfomation Programme", reb￿lIng our intemal operating systems. embedding our Values and Behaviours framthVO￿ extending our Kr￿wledge Management systems. Our developing advice and SUPFQrt strategy". consolKlaling our servvs. extending our core capability and enhancing Standards. increasing our local reach through our Warmer Homes. Healthy Futufes Programme. Our influence of the UK Government's Wam H¢)mes Ptan,. new pathways lo warm and healthy homes, a better support and advice ecosystem for Vulnerab￿ households and the fair distribukn.on of costs and benefits in the low carbon transition. ststus of th$se Financlal Ststsmgnts These financial statements are prepared in accordance wrth Untted ￿'ngdoM Accounting Standards. comprising FRS 102 and in compliance wrth the Companies Act 2006. chariti.es Act 2011 and the Charities SORP 2019. They have been audrted in aecordance with seetion 475 of the Companies Act 2006. Accordingly, these Financial Statements are the statutory accounts of National Energy ACt￿n for the year ended 31 March 2025. Statement of Trusteos. responsibilltl•8 Page 20 of43

NaVon•l Erry Action (Opraung as NEA} TRUSTEES ANNUAL REPORT IKLUDING THE STRATEGIC REPCrfIT Fcfi THEYEAR ENDED 31 MARCH 2025 The Trustees (who are also directors of Nat￿nal Energy ktion for the purp)ses of Company Law) are responsible for preparing the Trustees. Annual Rew)rt (induding the strateg￿ Repjrt) and the financial statements in accordance wslh applicable law and regulations. Company Law requires the Trustees to Prepare fin￿¢la1 statements for exh financial year. Under thal law the Trustees have prepared Ihe financial statements in accordance with United Kingdom Accounting Standards. ornprising FRS 102 'The Financial Reporting Standard appl￿ble in the UK and Republic of Ireland", and applicable law (United ￿'ngdOM Generally Accepted A¢￿Un11"ng Prath"cel. Under Company Liw the Trustees must not approve the financial statements unless they are satisfied that they gNe a true and fair view of the stale of the affaiis of the charitable company and of the incoming resources and application of resources. includir@ the income and expenditure, of the charitable company for that year. In preparing these financial statements, the Trustees are required to: Select suilabk accounting FoIKies and then appty them consi51enty". Observe the methods and principles in the Charityes SORP., Make judgments and esiimales that are reasonable and prudent, Slate whether FRS 102 "The Financial RerA)rting Standard appI￿able UK and Republtc of Ireland. has been followed, subject lo any material departures di5eh)sed and expL4ined in the financial stalemenls." and prepa￿ the financi81 statements on the going concem basi% unless r( s inappropriate to presume that the haritable company will wnb.nue in business. The Trustees ¥e res￿nSi)le for keeping adequate aecountJ"ThJ recorts that are suffiuenl to show and explain the charitable company's transactions and di5¢1ose wrth reasonable a￿UraCY at any lime the financial posrtion of the harilable company and enable them lo ensure that the financial statements compty with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitabk company and her$￿ for taking reasonable steps for the prevention and deleclK)n of fraud and other iThegularibes. The Trustees are resp)nsible for the maintena￿e and integrity of the ¢haritab]e company's websrte. Legislation in the United Kingdom governing the preparation and dissemination of financial statemenls may differ from legislation in 0th8r Jurisd￿t￿n$. Indopendont Auditors PKF Littlejohn LLP were confirmed as Independent Audito￿ lo NEA for 2024r25 al the Annual General Meeling in Oclot*r 2024. Stat¢m•nt of disclosure to auditors al So far as the Trustees are aware. there is no relevant audit infonnalion of wh￿h the Charity's auditors are unaware. and bl They have taken all the steps that they ought to have taken as Trustees in order to make themselves aware of any relevant audit information and to establish that the Charity's auditors are aware of that information. The Trustees Reports. including the StrategK report are q)proved and aulhorised for issue by order of the Board of Trustee$: Tracey Archer Company Secretary Date.. 24 JU￿ 2025 P•Je 21 Lrf4J

Indop8ndent auditofs report to tho members of National Eneryy Action R•port on th• audit of the financial slalernents Opinion We have audited the financial slalemenls of National Energy kts.on Ithe'charilable company'l for the year ended 31 March 2025 wh￿h comprise the Slalemenl of Financial Acbwknes including the Income and Expgnditure Account. the Balance Sheet. the Cash Flow Stslement and notes to the finaneial statements. including signfficant a￿O￿ntIng poli¢ies. The financial reporting framework that has been applied in their preparation is appI￿able law and United Kingdom Accounting Standards, including FRS 102 The Financial Repo￿ng Standard applicable in the UK ond Republic of Ireland (United Kingdom Generally Accepted Accounting Practu>. In our opinion. the fmancial statements.. give a true and fair view of the state of the Charitable company's affairs as at 31 March 2025 and of its incoming resources and application of resources, including its irKome and expenditure. for the year then end&l', have been property prepared in accordance with United lQngdom Generally Accepted Accounting Practice., and have been prepared in accordance Ihe requirements of the Companies Act 20(￿. Basis for opinion We conducted our audit in accordan￿ with Intemational Stsndards on Auditing {UKI IISAS IUK}l and applicable law. Our responsibilities under those standards are further described in the Auditovs responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in ￿0[dance with the elhical requirements that are relevant to our audit of the financial slalements in the UK including the 'FRC's' Ethical Standard. and we have fulfilled our other elhul respon5ibililies in accordance with these requirements. We beI￿ve that the audit evtrJence we have obtsined is Suff￿￿nI and approprial8 to provide a basis for our opinion. Conclusions relating to going concom In auditing the financial statements. we have concluded that the Irustees, use of Ihe going concern basis of accounting in the preparation of the financial ststements is appropnale. Based on the work we have performed. we have not identffied any material uncertainties relating to events or conditions that, individually or Co1￿Ct￿ely, may cast signif￿an1 doubl on the charitable company's ability to continue as a going concem for a period of at least ￿e1ve monlhs from when the [￿anCial statements are authorised for issue. Our re5ponsibililies and the res￿nSIbIlI￿oS of the trustees wrth respect to going concern are described in the relevant sections of this report. other inforniation The other information comprises the infornialKsn included in the trustees. annual report, other than the financial ststemenls and our audilorfs report thereon_ The trustees are responsible forthe other information contained within the trustees, annual report. Our opinKJn on the financial stslemenls ¢kns not cover the other information and. except lo the extent otherwise explicilly staled in our report, we do nol express any fom) of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so. consider whether the olhef information is materially inconsislenl with the financial statements or our knowledge obtained in the couT5e of the audit, or otherwise appears lo be malerialty misstated. If we Klenlify such material in¢onsisten¢ies or apparent material misstatements, we are required lo determine whether this gives rise lo a material misstatement in the financial statements themselve5. If, based on the work we have performed, we conclude that Ihere is a material misstatement of this other informabon, we are required to report that fact We have nothing lo report in this regard. Page 22 of43

Oplnlons on other matters prescribed by the Companie8 Art 2006 In our opinion. based on the work undertaken in the course of the audiL the infomiation given in the tnjslees. report. which includes the strategic report and the directors, report prepared for the putposes of company law. for the financial yearfor wh￿h the financial statements are prepared is consistent with the financial statements- and the strategic report and the directots. report tnduded within the trustees. report have been prepared in accordance with applicable legal requirements. Matt•rs on which are requir•d to rnport by ex¢eplion In the light of the knowledge and understanding of the charitable company and its environment obtsined in the course of the audit, we have not identsfied material mL8sLqtements in the strategic report or the directors, rerL)rt included within the Iruslees, reFort. We have nothing to report in respect of the folk)wing matters in ￿EalL)n to which the Companies Act 2006 requires us to report to you rf. in our opinion.. adequate accounting r￿ordS have Ml been kep( or reiums adequate for our audrt have not been received from branches not visited by us.. or the financial slalemenls are not in agreement with the accounting records and returns.. or certain disckjsures of trustees, remuneration specffied by18w are not made." or we have not received all the infomiation and explanations we require for our audit. Rosponsibilities of trustees As explained more fulty in the trustees, responsibilrties ststement. the tnJstees {who 8re also the directors of the charitable company for the purpose of company lawl are responsible for the PreParat￿n ol the financial ststements and for being satisfied that they give a true and fair view. and for such inlemal control as the trustees detemine is necessary lo enable the preparation of financial slalements that are free from material mi8Stalement. whether due to fraud or error. In preparing Ihe financial stalemenls. the trustees a￿ res[X)nsib￿ forassessing the charitable company's ability to continue as a going concem, discbsing. as applicable. matters related lo going ¢on¢em and using the going concern basi5 of accounting unless the trustees either intend to IiquKlate the charitable company or to ceas8 operations. or have.no realistic a￿ernative bul lo do so. Audltor's responsibilities for the audit of the financial statwnonts Irregularities. including fraud. are instances of non-compliance with laws and reguLqtions. We desHJn procedures in line with our responsibilities, outlined ats￿e, to delecl material misststem8nts in respect of irregularities, including fraud. The extent to wh￿h our procedures are capable of detecting irregularib"es. including fraud is detailed below.. We obtair￿d ￿ understanding of the charitable company and the sector in which r( operates to identsfy laws and regulations that could reasonabty be expected to have a direct effect on the fmancial statements. We obtained our understsnding in this regard through discussions with management, industy research, applKation of cumulative audit knowledge and experience of the sector. We determined the principal laws and regulations relevant to the charitable company in this regard to be those arising from the Charl1￿ Act 2011. Companies Act 2006 and Financial ReForbng Standard 102. We designed our audit procedures lo ensure the audil team considered whether there were any indiealions of non- compliance by the charitable company with those laws and reguialions. These procedures included. bul were not limited to. enquiries of management and review of minutes of meetings of those charged with governance. We also identified the risks of material M￿Sta18Ment of the finan￿al statements due to fraud. We considored, in addition to the non-rebuttable presumption of a risk of fraud arising from management override of controls, that there wa5 the potential for management bias in revenue recognilion. We addressed this by lesling a sample of agreements between the charita￿e company and ils fundets to evaluate whether the income and the corresponding Pase 23 d43

cash receyt or recewable had been recowised apprOpr￿telY, and to assess the classification of income a$ either rèstricted or unrestrKled. As in all of our audits, we addressed the fisk of fraud arising from management override of controls by perfoming audit pr￿edureS which included, bul were not limited to". the tesb.ng ofjoumals.. reviewing aecounting estimates for evidence of bias" and evaluating the bjsiness rab"onale of any signfficant transactions that are unusual or outside the normal course of buwness. Because of the inherent limitations of an audit there is a risk that we will not delect all irre9ul8ri1*s. includirKJ those leading to a material misslalemenl in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transact￿nS refleeled in the financial statements, as we will be less likely lo become aware of instances of non-compliance. The risk is also greater rggarding irregularities occurring due to fraLKI rather than error. as fraud involves intentional concealment. forgery. collu5Kffl. omission or misrepresentation. A further description of our responsibilities for the audit of the financpl statements 15 bcated on th¢ Financial Reporting Council's website at.. WVh¥.f .uklaudithres nsits'libes. This descript￿n fcrfms part of our auditor's report. Us• of our rgport This report is made solety lo the charrtable wmpany's membws. as a tM)dy, in accordance wrf(h Chapter 3 of Part 16 of the Companies Act 2c￿. Our audit work has been undertaken so that we might stste to the eharrtable company's members those matters we are required to slate to them in an auditorfs rewrt and for no other purpose. To the fullest extent pemrtted by law, we (b not accept or assume responsibilrty to anyone other than the charitable company and the eharilable company's members as a body. for our audit work. for Ihis report. or for the c¥>inions we have fomed. Alastalr Duke (Senloi Statutory Audltor) For and on behalf of PKF Littlejohn LLP Statutory Auditor 15 I￿$trerry Circus Canary Wharf London E14 4HD 2025 Page 24of43

sonal Enwgy Acuon lQpprkn"ng as NEAI NOTES TO THE FINANCIAL STATEIIENTS FOR ThE YEAR ENDED 31 hlARCH 2025 STATEMENT OF FINANCIAL ACTIVITIES INCLUDING THE INCOME AND EXPENDITUREACCOUNT FOR THE YEAR ENDED 31 MARCH 2025 Lknroict¢d Rerfctod Funts Totsl Funds ¥124125 Unr¢ictsd R¢ari¢td Futhds Funds 20224 To¥1 Fund In¢om• Irorn: G•noratgd fvnds Donaiims In¥estment S1￿C￿e Charltsblo act4vlUe I￿rease Stralegc Actirffl F P0￿Y Lkngop aTrJ Pro¥ess so1￿￿￿ 10 Acce55 to Eneryy Efflcncy Pr&knts. AthKe and Fud Powty RteO Sethe5 in UK Housemds 92D 179.567 I.1￿810 114526 171567 64704 44822 I.￿ 1652 1.911652 2,S11436 1524218 7.9J4.S57 7.934,557 Er￿ce Err9y Efiu¢¥Ky F￿1 P¢74¥ty Education aTrJ sk￿ls 1374995 im.995 1.608.829 1,508.829 ml$Cdlaneo￿ To#1 I￿om• 14,3 679.8TI 4087 687.513 $4,087 13,293.1S7 14661W 15.3U842 11eQ4644 Exp#diture on: Ral¥ng C051s of gereratirq Cha￿￿ble activlti•$ I￿rease StregiG Acti￿ Agthl F P0￿Y 17,709 17,709 6.8.9 ,520 1.6N566 j371,IX8 7N669 1101274 1862.943 Access to Erryy Efficiww p￿￿[(ts. Ad%ice and FL1 Pthty Rdated SeAlces UK Hw5ehc4ds Enhance Erry Elltserty aTh1 Pryaty Elucalion aTrJ Skill$ Total Expendityre 6,8,9 27Q118 10.209.410 IQ487.S28 189 611.570 8.904.7S9 6,8.9 10.113 1,347.43• 1.357.$51 J&302 1,094496 1.129.798 I.IKIry.515 11237.414 14.244929 1.101869 11.808.340 12.916.209 Re¢ognised 0055y9a￿ a55ets 1.703 312 312 19 Nwt IncomollExpendllur•l ¥•for• Trande and Taxallon Transfets b%en Taxali Net Movement In Funds 1.4A551 1,099.616 14111)441 797.304 378,280 19,20 1.426.SS1 | {1.4$511 1.25&428 11.25S.4281 1.099.615 1.1)99.616 03Q3B4 1458,1241 374260 Furrtj balarKes tmught al 1 Awl 447,614 1117 4449.731 4.611.230 460.241 5,071.471 Fund balancesca￿lad frrfward •t 31 Al•r¢h 19. 20 21.22 4547.ZJO 1117 549.J47 5.447,614 2.117 $.449,731 The slatemenl of finaneial aclwthes ha$ been prepared on the basis that all income and expenditure derive from conlinuing activities. There are no recognised gains and k)sses other than those passing Ihrough the statement of f￿anCIal activities. There is no material drflerence belween the net resourees staled above and their historical cost equNalents. P4e25d43

Na110￿1 ervjrgy Ackn Iopowatbng as NEAI NOTES TO THE FiNANCIALSTATEIENTS FOR THE YEARENDED 11 IIARCH 202SCOIITINLED BALANCE SHEET AS AT 31 PAARCH 2025 2025 2024 Fix•d A•ts Tarqible assets Tolal Fixed A￿ts Current Asts Debtors In￿SIm£nI$ Cash at bank and in P4rJ Total CuFTent Awls c￿11¥15.. Amours fallirvJ (Je tAithin ￿ y N8t Cuffent As%¢ts NolAs&ets- To¢al knts1855 Current LlabS1111•5 Th¢ Fund$ ofthg Chorlty Unreslricted income lJTrJs Restriet&l InC￿e bjvjs Totsl Charity Funds 14 1C4.750 1C*.750 44,29S 44,296 15 16 2.271.540 1.618,580 4.164 2,461 10.480.205 9.299,131 12.755.9D9 10.920,172 16.315.312) 15.514,7371 6.440,$97 5,40S435 6,$49,347 S,449.731 17 19 6,547,230 2,117 6,549,347 S,447.614 2.117 4449.731 The financial statements on pages 25 to 43 were approved by the Board of Trustees on 24 July 2025 and signed on its behalf by.. lan Cha Company Number: 01853927 Page 26 d43

Iw"on•i A¢iion IOp•rntlThJ as NEAI NOTES TO ThE FINANCIAL STATEMENTS FOR THE YEAR ENDEO 31 PAARCH 202$ CONTINiEO CASH FLOW STATEMENT FOR THE YEAR ENDED 31 MARCH 2025 2024QS 20￿24 Totsl T)lal Funds Funits Cash fflow5from 0￿￿ting I￿1￿￿$ Net cash in operatiTha acli¥ilie$ C•sh ffowsfrom In¥¢￿n9 actlvfjties DNdends and interest frcrfn instIr￿n15 Purchase offixed assets Net cash used In irt¥esYng acttvbtles 1,091.091 I,S47,449 179,567 (87.8811 91,686 115,526 118.6161 96.910 Change In cash and cash equlvalents In th• rnportin9 p•riod Cash and cash 8qui¥Alents al the bryinning of Ihe repry¢ir¥J Cash and •quiv•lntsat end ofthe reportlng Pe￿0d 1,181777 9.301,592 10,484,369 1.644.359 7.657.233 9.301.$92 RECONCILIATION OF CASH AND CASH EQUIVALENTS TO BALANCE SHEEr 2023124 Tolal Funds Total Funds Cash and cash aquNBlenls cornwise'.- In¥Estmen¢s Cash a bank and in har 4.164 10.480.205 10.484.369 2,461 9.299.131 9.301.592 RECONCILIATION OF NET INCOME TO NET CASH FLOW FROM OPERATING ACTIVITIES 2024125 Totsl Funds 2023124 Totsl Funds Nvt wwuslldefitit) for the ￿PortIng perlod la5 PEr the Strtement of Fin•n¢i•l A¢b￿lIe4 AdjustrTrentsfor'. Oeprecialion charps DN¢dends and interest frun in￿StmentS 1.099.616 378.280 23.427 1179.56n 19,703 1115,5261 IlncrtaseYde¢￿3$e in deèl•rs kncrease In credrtor5 Net cash used in owr•tlng adlviti•$ I652.￿) .575 1,091.091 377.182 887,830 1,547,449 P•Je 27 of43

Nallonal Erw Actton IOp¢rttin9 as NEAI NOTES TO THE FINANc￿L STATEIENTS FOR THE YEAR ÉNDED 31 IAARCH 2015 CI)NTINUED Charitsblg $tstus NEA is registered as a Charity under the Charit￿$ Act 2011 and is a company limited by guarantee. incorporated in England. From 27 June 2025 the address of ts registered office is Wellbar Central, Levg18, 36 Gallowgate, Newcastle UFKJn Tyne, NE1 4T0. Previ)us to this date. its registered office was 6th Floor, West One, Forth Banks. Neweaslle upon Tyrte. NE1 3PA The charty constitul&s a public benefit entity as defined by FRS 102. Conslltution and Ilabillty of membern NEA is a company limited by guarantee and has no share capital. Clause 7 of the Articles of Association provides that every member, as defined by paragraph 8 of the Articles of Association, is liable to contribute a sum not exceeding £1 in the event of the Charity beirKJ wound up while a memter. or within one year of easing to be a rnember. As at 31 March 2025 there were 12 voting members who are also Trustees of the charty. As part of the review of the A￿'¢le$ of Association in October 2024. Members who were previously designated as Full Members were reCLassffj￿ as Asscciate Members. and as a result as al 31 March 2025 there were 711 Assc¢iate Members12024'. 374 Full Members and 231 Associate Members). statement of Compllance and A¢countlng Polkles statom•nt of Complianc• These financial ststemenls have been prepared on a going concern basis, under the historical cost convention as modrfied by the inclusion of investments at market value, in aecordance wrth the Statement of Recommended Practice.. Accounting and Reporting by Charitbes (SORP 20191 preparing Iheir financial slalemenls in accordance with the Financk81 Reportin9 Stsndard applicab￿ in the UK and Republic of Ireland (FRS 1021 effective 1 January 2019 and the Charities Acl 2011 and Ihe Companies Act 2006. In accordance with the SORP 2019, restrKted and unrestricted income and expenditure are separalply identified in the financial stslements. The net change in the tswo types of funds is added lo the baLances brought forward from the prevrou5 year. so that the balarbce of restn.cted and unrestricted funds al the end of the year is Klenlffied on the balance $heel. The company's functional and presentation Currency is the pound Sterling. The tfustees assess whether the use of going concern is appropriate i.e_. whether there are any material uncertainties related to events or condrtions that may cast sKJnfficant doubl on the ability of the charty to continue as a going concern. The Iruslees make this assessrnent in respect of a period of al le851 one year from the dale of authorisation for issue of the financial statements. The Board and senior management have considered both the level of reserves and the current ongoing e05t of living and energy crises on the charty. Following a review of cash forecasts, ￿anned operat￿n$ and financial implicalions., a satisfactory percentage of income has ken secured for the next 12 months and there is sufficient anticipated income lo cover the costs of the charity well into 2025126. Taking into ￿0￿nt all potential limitstions on the delivery of outcomes or the finalising of income streams. over the next 12 months, the trustees are satisfied that the charity remains in a satisfactory financial posrtion as a going concern and have concluded that il has adequate resources to continue in operational exL8lence for the foreseeable fvlure and thus. they continue lo adopt the going concern basis of accounting in preparing the financial stslements. Ciitical Accounting Estimates & Judgements Income recognib'on is a critical judgement in establishing NEA'S annual incC￿e and expenditure and year*nd financial posits"on. Accounting Policies 3.1.d and 3.1.e and the procedures that support them are consistently aPpl￿d in detemiining the exlent to wh￿h income is recognised and delerred in NEA'S ffinancial statements. At the lime of liquidation WZ owed NEA £1.739.001 and all recoverable funds due from the liquidator of WZ were received during 2023124. Piovisbon has been included in NEA'S aecounts in previous financial years for the WZ nel unre¢overabte balance of £1.083.140 {31 March 2024 £1.083, 1401. During 2020121. work was carrEd out on behaff of Green Network Energy (GN￿ in relatton to the Wami Homes Discount scheme bul in January 2021 GNE entered administration. At the lime of the administration GNE owed NEA £413,867. During 2024125. based on an UF¥Jale from the liqu￿a￿ of GNE in April 2025. the Page 2B of43

N•ii¢nai Enoryy Actlon IOporatlThJ as NEAI NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 IIARCH 2025 CONTINUED likety recovery rate has improved from 10p- 20￿£ to 17p- 23p￿. This has resuW in 8 £28,970 release of the GNE bad debt proVis￿n which has been proeessed through the chartty's 2024125 Stslemenl of Financial livrties. As at 31 March 2025 the GNE net unrecoverable balance 15 £343.510 (31 March 2024 £372.4801. The remaining recoverable balance of £70,357 is irKluded wilhin NEA'S trade debtor figure at 31 Ma￿h 2025 (31 March 2024 £41.387) which is discbsed in note 15 and it is expeeled that the outstsnding sum will be received in full. The Trustees do not consider there are any cnbcaljudgements or sources of estimation uncertainty requiring disclosure beyond the ￿oUnting policies listed belcw. Accounting Policie¥ The folltyviThJ principal accounting [￿￿leS have been consistenlty applied.. Income Income receivable by NEA 15 included in the financial statements at tts gross value. All costs assoctaled with generating, eaming or cd*bng income are shown separatety as expenditure. Where income included VAT. the VAT e￿ment was due to HMRC. not NEA. That VAT is, therefore, excluded from NEA'S financial statements. Income from donallons 15 recognised in the yw in which it 15 received. Wthen donations have been promised but not ￿eNed. they are nol recognised. Investment income - dNidends arising on IFsled investments and interest arising on bank dewsrts. are recognised on a receNable ba$i8. Miscellaneous Income- relates lo reimbursement of long-term ill-health costs via insurance arrangements. fecharge of the costs of a seconded employee and third-paty reimbursement of employees travel and subsi51ence costs. In¢om• from charitable activities 15 principal￿ derived from carrying out work that helps regulated private sector organisalions meet slatulory obligations to alleviate fvel poverty which contributes to N&4's aims and objeelives. Income is recognised to the exlenl that.. Conditions relating lo entrtlemenl to the income have teen mel., The monetary value or amounl of the income can be measured reliabty and the costs incurred for the transxb'on and the costs to coMp￿te the transaction can be measured reliably.. and It has been receNed or its ￿elp1 is probable. Assessment5 are made regularly during the year to Klentsfy" Income that should r￿ht￿ be included in the financ￿1 statements,. and Any receipts, entitlement lo wh￿h is dependent on successful delivery of 89reed outputs or other condilK)ns that have not yel been met. This continuous process. Supplemented by additional assessment after the year end, infom$ the extent lo which inc¢yne is recognised in the financial statements. Charitsble activities income also includes". Grants from Govemment departments. de¥0￿ed admintstralions and other publ bodies., Sponsorships.. Subscripth?ns of member5 and Business Supporters Group IBSGI,. and Sales of training courses. examinab'ons. materials and publications, event fees and con5uttancy. Defvrred Income- Income from Charitable Acliviiies. bJth restrthd and unreslricled, lo which entl￿ement does not exist until eamed in fLrture accountsn9 years 15 treated as deferred income (See notes 17 and 18). Page 29 of43

Nallonal En•rgy Acti¢￿ IOp¢rnb"ng as NEAI NOTES TOTHE NNANCIAL STATEMENTS F<)R THE YEAR ENDED 31 IAARCH 2025 coKllNUED ststem•nt of Compliance and Accounting Pollcles (continued) ExpendStui0 Expenditure is included in the statement of financial ￿tNitIeS on an accruaL8 basis. inclusive of any VAT that cannot be recovered. Expenditure on raisrng funds Costs incurred in raising funds are separalely accounled for. These I￿lude the costs of raising donat￿nS and managing investments. NEA does not undertake any trading for the specific purpose of raising funds. The Charity's principle trading actNity is training. which is a chantable aclNity. under NEA'S charitable obj'eclives. Expenditurè on eharitable activities Expenditure on charitable aclNrties relates to work that contributes to NEA'S charitable objecb'ves. 11 includes the costs of delrvering the seNices and prcKlucts that are reqUI￿d by fvndefs. listed above under the poly reklj.ng lo income from charitable xts"vitie5. Also included are costs of any core activTiies that contribute lo charttable objectives but are not funded by s￿lf￿ in￿rne sources. Charitable expenditure includes all expenditure relating to NEA'S charitable otyeclNes, including the direct cost of supporting charitable activit￿5 and projeels, depreeialion and profitsllosses on disposal of fixed assets used WI￿1￿ or mainty for ¢haritsble activit￿$ and, where appluble, the writin9 off of assets as part of project expenditure. In attributing eosls to expendrture headings. expenditure involving more than one heading has been apportK*ned based on staff time. Govemance costs include WO￿ lo comply with stalulory and conslilutDnal requirements, audit. legal adviee for Trustees and an element of appOrt￿ned support Costs. These costs form part of expenditure on charftable aCtivit￿s. Support ￿$ts Support costs include all cos15 that cannot be a￿a￿sed direclty lo expenditure on charitable aclNlties or expenditure on raising funds. They are apPort￿ned lo activities on the basis of the staff lime diiectly ￿corded against those activitie5. Operating leases Rentals payable under operating leases are a¢￿Unted for on a straigh14ine basis over th8 terni of the lease. P•nsions NEA opefales a defined contribution scheme for ts salaried empbyees. Pension costs are charged as expenditure in the year to whKh they relate. Drfferences betsveen conlribulK)ns Payable in the year and contributions actualty paid are sh¢)wn as eTrther accruals or prepayments in the balance sheet. Grants payable Grants paid to benef￿laries under any hardship fund arfangemenl are referred to NEA by Var￿U5 care and voluntary organi5ab.ons whKh work directly with vulnerable families and indNiduals. Other grants are paid subject to the ¢rrteria of the funder. Grants are fvnded via sponsors of individual programmes (see note 9). Transfers between funds Transfers behveen funds primarily reflect transfers of rewurces from unrestricted fvnds to meet the additional ￿$t$ of reslricted fund activit￿ not covered by restricted income. surpluses on restr￿ed fvnd a¢tivTties that funders all¢)w NEA lo retain and transfers lo or from designated fvnds for specrfic. olhep4Vtse unrestricted. purF#)ses. Paoe 30 of43

N•tfofi•i En•rgy Acbi)n Iowaiing as NOTVJ TOThE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 IWKH 2025 CONTINIED Statement of Compliance and Accounting Policies Icontinued) Identifying costs wlth aclivities A large prtsport￿n of NEA'S expenditure ￿lateS to employee costs. Timè recording and projttt accounting systems are used to hlentfy those ¢￿ts with each activity. Support costs, which are not directly klenthf￿b1e with Specif￿ aetNtties. are apporth)ned in prOpo￿.0n to time directty reeorded against each actiVTty. They include finance, human resource managernenl. ICT. administration. premises and general Offi￿ Suppl￿ and equipment. Other costs rekting direct￿ to indivi¢Jual projects are KleNified wrth each activty. using the project accounting $y$tern. 3A Flxed assets Tangible fixed assets are staled at historic e051 les5 accumulated depreck8lion. Cost includes the original purchase price of the asset and the costs altributable to bringing the asset to its ￿￿[king condition for its intended use. Depreciation is ￿￿0vIded to write off. by annual instalments. the c4)St of tangible fixed assets over their estimated economic lives as follows.. Leasehdd propeft*s Furniture, ffttings and equipm8nt - Straight-line over Ihe primary peri¢xl of the lease - Straighl-line generalty over 5 yea If purchased before 1 Octoter a full yearfs depreciatp)n is charged in the year of purchase. If purehased after 30 September no deprecialion is charged in the year of purchase. Tangible fixed assets costing less than £1,000 are not eaprtalised. Finance costs are not capitalised. Impairment reviews of tangible fixed assets are carried out on a regular basis. Impairment bsses. when they arise, are treated as additKsnal depreciats.on in the year that they are Mjentffied. Inlangible fixed assets are measured at cost less accumulated depreck8lw and any accumulated impairment losses. Website development costs are recognised as an intangible asset when al of the following criteria are demonstrated:. The technical feasibility of designing the website so that it will be availab￿ for use.. The intention lo complete the website and use il". The ability lo use the website", How the website will generate probable future econom￿ benefits.. The availability of adequate technical, financial and other resources lo complete the development and lo use the website." and The ability lo measure reliably the expendrture attributatle to the website design during its development. Depreciation is charged so as to allocate the eost of intangibles less Iheif residual values over their estimated useful INe5, using the straight-line melhod. The intangible assets are amortised over the folb)wirvJ useful KOnOm￿ lives.. - Website development costs 3 years. If there is an indicat￿n Ihat there has been a sunrficant change in depreeialKJn rate or residual value of an asset. the depreciation of that asset is revised prospectively to refiect the new expectations. Inlangible assets ￿$ting more than £1.000 are eapitalised rf their expected economic life is greater than one year. DepreCiat￿n is provided lo wrlte off. by equal annual instslments. the cost over their estimated economic lives. normalty not more than 3 years. If purchased before 1 October a full year's depreciation is charged in the year of purchase. If purchased after 30 September no depreciation is charged in the year of purchase. Pagv 31 0143

14atbonal Erry Actfjon IOp•r•bng as NEAI NOTES TO THE RNANCIALSTATEINTS FOR THE YEAR E14DE0 31 IA4RCH 202S CONnMUED Statfjment of Compllance and Accounting Pollcles (Continued) Flnanclal Instruments The charity ha5 financial assets and financral liabilities of a kind that qualfy as basic financial instruments. Basic financial instruments are Initial￿ recognised at transaction value and sub5equenlly measured at their Sett￿ment valu8. Trade and other debtors are recognised at the settlement amount due after any trade discount offered. Prepayments a￿ valued at the arnunt prepaid net of any trade discounts due. Cash al bank and cash in hand includes cash and short term highly liquid investments with a short maturty of three months or less from the date of acquisth.on or opening of the deposit or similar account. Creditors and provis￿nS are reeognised where the charity has a present obligation resutiing from a past event that wll Probab￿ result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated relkgbly. Creditors and provisions are nomially recognised at their setuemenl amount after allowing ftv any trade di%counts due. Debtors Income due frcffi debtors at 31 March is prudenty assessed in accordance with the policy relating 10 Nicome from Charitab￿ actmties. described abjve. Provision is made in the financial stat￿￿ents for any specfft debts whKh are expected to be irrecoverable. Provision is also made for debts whose recovery is assessed as being doubtful. Doubtful debts are assessed with regard to Iheir age, the debtor, the reason for Ihe debt. the size of the debt and viabilty. including any likely cosL of taking fvrther ￿coVery aclKIn. The great majority of NEA'S inccwne is from public sector and large private sector organisations that are regarded as being at a lower of risk of failing financialty- A pry￿ent approach is also tsken to the inclusion of income in the financial slalements. Investments Investments are made only in basic financial instruments. Investments in listed shares are revalued at mid-market value at the balance sheel dale and the gain or loss taken to the statement of financial activities. Reseives and short-term surplus funds are placed in cash deposits with major UK b8nks. Llabllllks Liabilities irKlude Irade and other creditors. taxe5 and social sewrity wsts, including obligations to make future payments. They are rewgnised in the financkql statements as resources expend8d as soon as legal an￿Or constructive obligations arise. Holiday Entitlemant Provision is made for the cost of unlaken holiday entitlement as at 31 March each year. A provision of £76,262 is made in 2024r25 {2023r24". £64,464) financial slalements, in addition lo a provision of £3,27812023124.. £5,739) for permanent heallh insurance {PHII costs relating to accrued holiday enlitlem8nt 3.10 Short lefm deposlts and cash Reserves, whKh are maintained lo help ensure that NEA can continue to deliver tts charitable objectives, and receipts that are held in the short-lerm before being used to meet expenditure, are deposited with Santander and COIF Charils Dew)sit Account. The piin¢ipal aims are to ensure that such funds are secure and a￿ available al the lime they are needed. Short-term deposits also achieve a rale of return that contnbutes to NEA'S charitaNe activilies. A managed level of cash is held availab￿ for immediate use and very short-lem cash-flow. Short-temi deposits that mature in less than three months are shown as cash-equivalents in the cash11(Ml Stalement. Pa9E 32 of 43

14atlor41 Enorgy lQp•rtllng as f4EAI NOTES TO ThE FINANCIAL STATEhEpifs FOR THE YEAR ENDED 31 IAAftCH 2025 CONTINUED statement of Compliance and Accounting Pollcles l¢ontinuedl Fund Accounting Funds hekl by the Charity are erther. Restrieled- which can only be used for Specif￿ purposes ￿thin the objects of the Charty. Restrictions arise when SFecthed by the funder or when funds are raL8ed for part￿Ular specffied purposes., or Unrestricted- which can be used for any of the charitable objecls at the discretion of the Trustees. IAfilhin the unrestricted funds, amounts may be set aside by the Tru51ees lo be used for particular purposes. The aims and use of desunaled funds are set out in notes to the financial ststements. Transfers behveen funds a￿ made. Be￿een unrestricted and restricted funds to meet expenditure on restricted activities that is not fulw funded, and surpluses made on restricted funds projects. which fundws alk)w NEA lo retain., and To and from designated funds. usage of which is at Trustees. discretion. designated funds remain unrestricted_ 3.12 Post Balanc• Sh•8t •v•nts Any events that have occurred after Ihe end of the financial year Ihal have, or are likely lo have, a material effect on the value of assets or liabilities musl be noted and explained in the financial slalements. Alhough the financial slatements are prepared on a historic basis for the year up lo 31 March. it is important that the users of Ihe financial statements are also made aware of any subsequent events Ihat may mateiially affect the Charity. Investment Incom• 202￿25 202￿24 Bank knterest Total 179.567 179.567 115,526 115,526 Grants Received NEA receives grants from a range of funder5. The grants are usually for spe¢ifi¢ projects with requirements lo deliver specified outputs, making them performance related. Funders also generally require grants lo be expended solely on projeels with geographic or charitable aim limrtat￿n$, making them restricted funds under eharty accounting rules. As proj'ects have discrete start and erKI dales. there is not necessarity continuity of funding from individual sourees across ffinancial years. Income from Charitable Activities incI￿￿e$ grants from the follrywing sources.. - 2024125 Total 2023124 Totsl Reictsd Restrlctsd Companies in the energy secl(K- other UK cenlral, de￿4￿d and Icca g¢)4emment and tr EU Trusts arKI tJurKlalions Housing Asstxialions Other non-profit organisations Companies in the property sector Companies in the water sector 7,1eA),045 6,727,585 213,807 222,706 403,631 161,855 19.902 17,898 86.495 722,983 12,749 2,000 7,883.880 7.867,776 othef reslriclèj income Tclal ftslricled income 6,780.085 2,452,Q39 14,663.965 10,319,815 P•3¢ 33 of43

Naiionai Engryy A¢Uon (Owoung as ￿Al NOTES TOTHE MWANCIAL STATEME14TS FOR THE YE4ft ENOED 31 MARCH 2025 CONTINIXD Analy818 of ch•ritable expendlture Direei Staff Costs 2024125 Gr•nt Funded Dir•ct Costs Support Costs Total 2024125 Alm Increase Strategic Action Against Fuel Poverty Develop and Prc4JTess Solutsns lo Improve Access to Energy 2 Efficiency Products. Advice and Fuel Povety Related se￿ICe$ in UK Households Enhance Energy Eff￿lency and Fuel Povety EdUtst￿n and Skills 568.981 1.127.930 309.918 520.330 412,908 2.371,086 4.419.479 3.189.185 1,117.482 1.761.382 10.487,528 438.676 349,894 1.357,551 6.116.390 3 499.102 2.076.488 2 524 184 14,216.16S Dlrect staff 2023124 Grant Funded Direct Support Costs Total 2023124 Aim Increase strateg￿ Aclton Against Fuel Povety Develop and Progress Solutions lo Improve Access lo Energy 2 Efftciency Products, Ad¥￿e and Fuel Poverty Related Services tn UK Households Enhance Energy Eff¢eÈncy and Fuel Povety Education and Skills 634.188 1,291,5% 697.360 351,118 522,868 2.862,942 2.744.641 3.909.440 1.098.224 1.152.454 8.904.759 234.789 260,822 1,129,799 4 670 425 4 606.800 1.684 131 1936.144 12 897 $00 Other diwt costs include iffecoKeiJle VAT inwt lax ancurrtirwJ to £157, 160 {2023124.' £289,605). 2024125 Aim 2 and 3 direct costs include a release of the bad debt womsicn of £12.662 and £16.309 resp￿ti￿Y, fDr the GNE iThecowable debt. 2023124 Aim 2 direct costs include a £29.821 ￿lease of the bad debt p￿ISIon for the Aim 2 WZ debt. 2022123 Aim 2 and 3 th.rect Costs Incl￿ in total a £27.751 ptolision, £12.129 and £15.622 resFrfli¥ly, for the GNE irw0￿&￿e detrt ¥thich be￿ offset by a £52.220 ofthe I￿j debt W￿4$10n for the Aim 2 WZ debt. Cosl of Ralslng Fund8 stsfl Support Costs txrect Totsl 2024125 74.093 21,5 29,764 125.447 2023124 66.789 20.309 17,709 104.807 Allocallon of support The Charty allc¢ates support costs as shown in the table below then further aPpOrt￿n$ those costs btheen the charitable actNilies undertaken. Support costs are allocated on the basis of stsff tsme. Page J4 of43

Natbonal Erwgy A¢¢ltyl IOperalln9 as NOTES TO THE HNANCIALSTATEAENTS FI%R THE YEAR ENDED 31 WIRCH 2025 coiillNUED Note 8 - Allocation of Support Costs (continued) Charilable Aetiviti Charttabl• Activities Totsl Cost of Raising Funds 2024125 Total 2024rd5 Aim1 Aim2 Airn3 Support staff Staff training Travel & Subsistence Accommodation and insurances IT support Communieation costs Other general costs Legal and professional costs Capital grantsldepreckgtion adiuslmenl General Capital Expenditure 161.266 7.630 21,813 687.930 32.547 93.049 136.655 6,465 18.484 985,851 46,642 133.346 8.432 399 994,283 47,041 134,486 65.326 24,880 13,098 29.794 278,667 1￿.132 55,872 127.097 55,356 21,083 11.099 25.248 399,349 152.095 80,069 182,139 3,416 1,301 685 1.s58 402,765 153,396 80,754 183,697 46.010 196.271 38.989 281.270 2.406 283,676 16.209 3.220 23.229 23,428 39.291 167.608 412.908 1.761,382 33.295 240,194 349.894 2,524,184 2.054 242,248 21.$90 2.545,774 2023124 Charitablo A¢livities Total Cost of Raising Funds 2023124 Total Aim1 Aim2 Aim3 Support staff Stsff training Travel & Subsislen¢e Accommodat￿n and insurances IT support CommunicatNJn costs Other general cosls Legal and professional costs Capital grantsldepreciation adjustment General Capital Expenditure 228.305 7.734 27.361 503.208 17.046 60.306 113.884 3.858 13.648 845,397 28.638 101.315 8.866 300 1,C63 854.263 28,938 102.378 92.331 43.322 21,871 35,364 203.508 95.485 48,206 46.058 21.610 10,910 17.641 341.897 160.417 80.987 130.951 3,586 1,683 850 1.374 345.483 162,100 81.837 132.325 41.683 91.874 20.793 154.350 1,619 155.969 5.266 11,606 2.627 19,499 205 19,704 19,631 43.269 522.868 1.152.454 9.793 72.693 260.822 1936 144 763 73.456 20.309 1,956,453 Grants Payable 2024125 2023124 Total grants paid Io 10 &thiduJ15 *Wa". . Granis pg•Y to trgaNsaitO 3.498.043 4.￿.801 1498.¢M3 4.6QS,801 Paye 35 of43

Nallonal Enopay IOpeTr¥ng •5 I￿} NOTES TOTHE NNANCIAL STATEME14TS FOR THE YEAR ENDED 31 MARCH 202S CONTINLED Grants Payable (continued) During tho y•ar. gi•ntsw•rv pald out th• fpllavirvJ progrnmm•s and xh•m 2024125 Warm HDrne5 th5COWrt. 2.980 ￿artS w to d£150 to irntrAdLl% lo I￿j ￿ ￿rnert$. Ths administer￿ ila NEA'5 WASH ￿ergY th.ce $eNEe. 142 gtsnts y￿re a¥wdtthd lo in(¥thals lo rEw cwtral IEaliry systems. 10 gr￿15 wre ￿rlled 10 lTrJThiOuaLS to Paym￿ts. The ￿l￿￿t5 Ottr gTrnis Y￿ell￿￿￿e $uppliers' WHD p8ymenl Ilw did re¢ei It d￿r￿j 3)24125. Srnart ErEryy G8- ￿ring 2024. NEA ContinL￿d its 5￿ceSS5J1 Partr￿?￿P ilh Smart Ereryy G8 10 ddir the Smart Eneryy GB in comrnur1t￿S prrgramme, ming to ery•3e c￿￿tr￿ in ￿￿neratIe eircLtym51ances lo enswe tw co&J bereffl from I￿ smart meie¥ r0)k￿. ThroL4h the programn%. NEA awartsd to 15 C￿rn￿lty partner5 across the UK wth an arag¢ wlue £18.W) to ddTher fr)cUSs￿ th.￿t iryfjrECt acliiilies irthld￿vJ liice. ewts and teSF#Jke sources to raise •Kareness ofthÈ benèSt5 ofsmart mÈis vath knJ5ehrkn ¥Al￿)lrt frthYamMal diwa skills. Cod¢nt ReaciiKe Repar. Pfekned MonagWYLerl timitJ fvjthl to wo4de measures fft 278 sy wlnerable, lowincome hLweholdets in Caderrt ne1￿ ea. Thè a￿e ofw)rf¢s Fer ￿)j$e￿+￿ VAS £2.535 the I￿JSeh￿d￿s weTr refe￿ed to NEA by C•Yert ern￿ fc4lcwrwJ 8 gas eMerge￿Y aThJ, without assiStar￿e. £709.511 would haw been ￿ ilhoLrt healirvj andlor Mil waler. Th essertia ￿ried IncJ￿Je1j seNciroJ ol"8t risk" ga8 ap￿lanCeS in 22 h¢￿Seh￿d5 as as th)th ￿paIri￿J CrrfeM￿d gas bPF4iarte5. Cornmunity Proiecls - Tre SSE Cr6is. Ilt PHA. 8elPas1 Crisi5 & Bef0St Cty Han15hip fynd5 enabled carnmuThty grLWS %there pyekrte ofextess m¢rfa￿ty ha5 trEEn ￿•Stent￿ past dÈcade to pm¥t their scope and rexh ty eXte￿j￿j h￿s. warm spaces raisirwj a%Yareness offijd porty and d1￿cl￿￿ 5dLrticffjs ¥knich IrKI￿ed dir8Ct fina￿1 SLVWt s￿h as tw)Iler repa￿% wo1•5ion offyl r•YWtL￿, Wirder £1￿,424 Warnlh pack5 oil, 9as ekdric fjl ¥0￿ The c￿m￿rItY groups also prmided coery lessws and exercise sessian5 br all age g￿up5. The heiDgJ 1.096 IKJJ5e￿5 aTrJ W partKipanls 3tterthd the acli?Ats undertaken in the CLMNnthity M•mi spaces. The Malcclm Wicks Mem¢rial Furnl- Trd$ curfenity $ukW$ three p￿I￿a￿l￿te PKI st￿￿$hIps. each * Ihe unirnits of Slralhclyde, S8ltrd arnj Carthff. Each StLI￿ reeas an ¥fftLwJI grant of£9.LYJJ. ￿ing 20225 the Cliff UniT5ity stthlent rec•￿ thor secoTrJ of£9,L>)J aTrJ the stLAnt r￿t¥ed I￿r fi￿1 of£9,000. Ihe fA Wintw Suppryt Fwd5 thch fiJr4>J frryn has aYarded 1.713 grarls to indi¥thJals lo fjjnd knl payr￿￿15 ond ￿l{led I.￿2 9rant5 10 iTrfi¥dv45 lo measLXES SLth as ereryy item5 IB.g. slc cookers. airtyern. Mi¢rm￿S. wa5hry fflachi￿. dthrnKiler51. The Ftyde HousiNJ Enerty Hanlship wwded 104 gants lo iThliiiduls lo frjrxl ptymwis. The WWU fiJTrJ awaroeo grani$ tts 81 I￿¢￿e 10 wirwr•piawiei of9as cenifai ￿atTh￿ systems. assrKiated PiFthrrfk aTrJ gas Coc4¢￿￿. The SSEN Ha￿ship fvnd awartted grarns lo iTrYi?Aduals lo knl paymerts. oun￿ 2024125 N31ional Grirfs INarn Fbjme Prescripticffj SC￿ fin￿48[ suFwt iTrdepth er￿Y adiice to dients acn$s ENJlaThJ and W$ ¢)n a ltyrf irt(Th ¢y trAnefft5 ar￿ LW) tl ofrnedic equpmenl Sn thar ￿one. ha pallati￿ needs afvj are SLffÉrirq frDm carKer. Tr schwne 230 1¥Xtse￿ds to rec￿￿ admce aThJ SLVPCrt from ow erwgy ath•ce team aTrJ 011h￿e 230 htyJseI￿$. 222 Ollhem Bre each awarded a ant lo c￿tri￿e lty¥ards the cc61 olelectric mwcal eoL4pment aTrJ ttaiifVJ Costs. to keep the clwrfs warn and I￿1. The airn ofthe Ereryy Sy51ems Catawtt¥ Warm Fkme p￿crip11￿ sclrTre was to I￿P irdiiiduals horne5 to saÈ inperdtwes Ihrwjhwt Its ¥Finler of202W24. Tre 5clvne was deKeK)ted tsr vrth health ¢orKlilion5 that are made by liiirKJ in ¢(4d hcffies. to hamibl hearth ￿n￿l¢atiOrts 8TrJ F¥essure on t NHS. HQLBeh￿ders ere suprAMed Iwh thce. the recpt Offi￿ pKymEnts the rep8ir or fittir¥J ofhea11ngcrrtrois. Oflhe patients 8uFyorted ila tlris sceme, of rec￿￿ A had a k￿lINe mpacl on tlir physi¢al heth ar￿ 5ai¢J that it improd Iltyr fflental ￿atth. The Gas th51n1￿On Netth Cdlabrrtiw erry totv fix339 Mknat4e cu51omw5 on prtrpaymenl nlets. supwt 10 ea¢h IwelKAd £147. FislMicklPreslon- Seddon co￿1nJ¢tIC￿ ￿Miled %ere i•)Jed to repaw45 ¥thich hkne ntrw recid reciification FisMiek. These home5 ts.led extemal inS￿at1￿ (EWD remrped aTrJ kyobiems Ca￿Se￿ ty wttralion rectThled New extemal w1 InS￿?1￿)n was 43 Oft￿Se hxses- Mti rKcupant$ rEfiL%ed this after lfre tsilgJ EWI £145.487 had been remod. 2024125 sawthè final completi¢M of11￿ wrtks aThl r))edial th required uthlerl detect penojs phases ofrJth. Wam H￿eS Fknllhy F￿ureS is a naIion￿ty cwrdm81￿, Ictalty delred Offi￿ ptherty SUFWt for recyle 51rug¥iffj viith health ¢orthtiMs rnade MYrf5e by In•rwJ in a ccld ￿ffie. I crrnects ￿1￿h prDS5￿15 to athice 5w¥ices ljr a Se￿Ie$S sim￿¢ paihYr4y into ¢xM wyy almce arrfj supwi tst￿1r patrt$. Tr 5etwce ereryy and benefits athice, ctsmmthty wKJagemeffl ila erts. IMniNJ aNI wefftss. aso kYtr4des cathn morv)xidÈ alarms and ga5 awiarte seNcirg. The thaiity 15 ￿rkiry %Mlh a se￿$ oflcd deliw wtrv5 lo S￿￿1 aft￿se5 5￿CeS ¥JIll￿ I￿rI)call1Y %efe NEA may ha MO￿ limiled rEach aryj •Jeroe5 hake estat4i5W heatth partntr thrr neI￿S In Wace. As at 31 2025 deliry had ¥Alh 10 part￿r$. aThJ tIM>se kiortneJ5 hJ ddiwed 926 tiièje assessThents. 740 energy ad14ce ￿1391 benefit athice se5sK¥ts, suwied 354 CO ewrt5 fvch wre 8iiendad by 86 PEople, aTr prthided tTriniTrJ to 27 siakehc4ders. Other- Mi$¢ell•tXJ5 grant •￿1￿5 £407.948 £419.826 £9,197 £278.378 £18,0(X) £387.482 £19,902 £108.Cfj1 £7,535 £151,365 £22.505 £52,092 t565,629 24.701 Total gmnlspaid 2024125.. 3,498,043 2023124.. 4,6C6.801 Page 36 of43

Nth"on•l E￿ryY Ac1k￿ iowrttyng •$ NEAI NOTES TO TfrE RNANCIAL STATEII£Hfs FOR ThE yEAR￿DED 31 IAIRCH 202S CONTINUED Grants Payablo l¢ontinuedl During th• ￿ar. grants ere paid (rt underthe follovAng pro￿aft￿$ and s¢hens: 202Y24 Wam FkThes Discow 3.018 grants were to iThJNKluas to fud FOYMe￿ of£134.24. Tris was ath￿iStered via NEAS WK%H wgy th.ce swbrycè. 137 grants were awarded to to fiJTrJ rew Sys1￿$. 10 grants were awarded to irMIMduals to fund payrnents. The reQ￿nts ofts grants wwe eli9't4e for Iheir energy SUPFkn' WHD FoyTrent (Lxl re¢tht rt duriNJ 2023r24. Smart E￿rgY GB GB in Commurpitres proJarnrne. amirKJ to CLLStomers In vulnwatde arcumstaTfS Iwple limry in fiA povwty,. peopk L¥k'TrJ basi thjital sknls. and p are ¢ws} to ￿Ure b￿frt frc Ihe smart metsr Throjgh prwanrne. ￿awarts￿ grant kmLling lo S8 ￿￿nISab￿S a¢ros$ GB to a vam ofsmart mr k¢u559J dire¢t irrfr8Ct aCbV￿"eS tole rAaw induthJ athe. events arvj bespce ￿oUrces. Cadwrt Rea¢tNe R Prefer￿ Vonagement Solut¥Th Lvnitl ful￿￿ to meas￿e$ 239 hcthes ol Vulner)￿. inccyne house￿kleTS in the rEts¥cfk wea The essentEJ work out irf1￿le4 seNc#YJ "at risk" gas aF•an￿ a$ wdl as t(th rwr#J reWiTrJ ccthned ga5 appliar￿. Comrnunty Prqects The SSE Crisis, the PH4- Bdfa5tCrK5iS & Bst Cty CwKil Fbrdship lur¥ts aNJed K￿r￿at￿Sn ol fiye ¢(￿munty ￿OUp5 wkn"rvJ xr¢￿¥ seven Iccalths kn the pyevaknce ofexcess wnier m¢ytaty has been cwsistenty hgher over the rA5t dadè. TIMS enaLled ccMm￿thS to impTht thw sccpe and reach by extsnthng oFwirvJ s￿5 wlibt raisry oftud directi￿ sduts.cfis which irtlLKl&J direct fina￿￿ SUFPYt, c¢xty ￿ssc￿ exercise sessti)s for 811 èje gro(ps. The fijnds knilrtated the th$S￿Ir￿1￿ of3.((Q wrtwwarmth pth across organisat)ns dea directy wth those in rwJ ofsuwxi Great Places Crisi$ fuTh1 ￿tarded 128 grants to iThlid￿5 to fvr¥J fvel p¥￿￿ts. The ￿ain Fthe5 Prepaym￿1 Wer Cnsis luThJ ¥arded 36 grants to nSwduals to luTrJ fiA p￿￿t$. The NEAWinler Supwt FuTrJs 1th￿hWere trom has &vartsd 1.879 grants to Th￿￿1v&S to fu￿1 lud payments awarded granis to iTrthduJs to fijnd rnea5ures swh as energy e￿ient househ¢Yd rtems le.g. skyw c￿$, m￿r￿1￿￿29, wastM"ro M￿￿nes) and wwmth i￿5 such 8S tedding & Ihem)al sleewlear. The Cadent Gfant Cases fijnd imkxovern￿ts tottp gas heab"NJ avj COO￿ng facilibe5 01 a very vulw?t4e IMrKJ wi r•. The Fl)usiThJ Ewgy Frd5hip aWar(￿ffi garts to irxfvAAs to fuThJ pwients. The WWU tund awarded grarts to 113 ir￿(￿ne hxLseW5 lo the ryr w reF4awnwt dgas central trEating systems. ass(Kiaied arK1 gas cokn. T￿ SSEN fimj awJd&Y 58 gants to lo luTrJ fiEI p￿￿ts. National Grids Warm PregcriFkn $C￿ne durirMJ 2W24 to fina￿1 supwt lo cl￿nIS across Englar￿ and w￿e$ vth(m ars cm a irtcyne or tÈfits aThJ whom are r￿1￿ upon t use ol me(lic￿ ewip¥nent n ts'r hryne. The sckne 12 grants to fiJ¥J hA payments to contn"lJute twards cast Ofelectr￿1 merficd eqtipmenl heabry costs, to keep the clwts warm and wdl. lesb)rwh. The aim ol the scheme was to help inchd￿lS heat Iheir hcmes to sale temperatses thro￿J1￿)utt￿ winter of202¥24. Tre scherne was wilh chrtyx Iwllh con0￿"0n5 tIKqt are rnade wcyse by li￿ in cc41 Ibynes. to r&Jw comF4icalw)ns Tell￿ wessL¥e on the NHS. The Ga5 Distribub"cn Ne￿¥C￿￿ fiJTrJ wthJed emwgry tOPUP W)LKhws f Vulnerab￿ cu5torners mS. F1shw￿￿Pre$t0n sedd￿ C￿Struc1￿￿) ￿MiCed We￿ ft￿￿led to rw 23 that l￿d faled Extsma Wdl InSUL*'c￿ and which was instsiied in 2013 ty a scI￿ne. Ottw. Nascellane￿s m •ards 405,147 418,707 9,120 697,￿1 473,CQ2 iC8,SJ3 8,701 2,&85 520.532 17.898 148,918 11.231 12,( 48.513 1.718,554 Total grarts pald 202J24: 4606.801 Page 37 of43

Nailtiti￿ Eii•ryy Actlon lQpgrnYng as NEAI NOTES TO THE RNANQAL STATEMENYS FOR THE YEAR ENDED 31 MARCH 2025CONTINVED 10. Board of Trustees and other key rnanagemenl personnel In accordanee wlh the ChantyS Articles ￿ASsc￿lati0￿, the membws oftfre Board ofTrustees reC￿￿d no remuneration during the year. Tra1 and subsistwKe costs %re fDr 13 trustees in 2024125 {2023124: 81, amounting lo £10.04812023124.. £8.0711. 11. Employo•s Staff costs.. 2024125 2023124 Wages and salaries Social Security Costs Other wsion costs other payments 5.720,869 4,472,236 567.351 435.611 651.811 501.033 49.966 41.393 989,997 $,450.273 The average numbgrof employeesqlurfng the yearwas- 20W25 Number 2023124 Number Chief Execuli & Cwuty Northem IrelarJ Support Ser4ices Operations - ComM￿rtIeS Operati￿$ . De*lcsynenl & Part￿rs￿"pS Policy arhj Athowy Communications and Extemal Rdatic Large scale projects Income Maximisation Totsl 15 1S 31 41 12 12 12 17 168 130 Staff rec￿Ving emoluments (including taxable benefrts in kind but excluding employerfs pension and insurance conlribulionsl exceeding £60.C￿0 were as follows.. 2024125 Nurnber 2023124 Number £70.000- £79,999 £80,000- £89,999 £90,000 - £99,999 £100.000- £109,999 Total Fension contn"trrtJtiorts for staff member5 receiiir#J emoluments of ffl(￿e £60.WO during the year amourted lo £57,8391202Y24'. £SS.4651. In 2024125 employee benefjls. irKluding eM￿0yerS Fen5ion contrilxrtion. lotalling £622,662 vRre paid to 6 key management personnd12023124'. £616.012 10 6 key manwent Fernwidl. 12. Penslon costs The Ch￿ty operates a non¢Mlributixy. deffined ¢fXrtriIxrtic￿. Group Person4 Pension S¢heme rts ernployees. &ministered by Aew Scottish EquIta￿e. EmF4oyer ccffttr1t￿rtTronS duiing the yeaT ￿tre £651,811 (2023124.. £501,033) At 31 Ma￿h 2025. ￿tandi￿ c¢xrtribJtim5 to be pwd oler to Scheme Administrator were £68,265131 March 2024.. £921). P•Je 38 0143

Nauonal En8ryy Actson I0￿￿tIr¥ as NEAI NOTES TOThE FINANCIAL STATEIIEiifs FOR THE YEAR ENDED 31 IAIRCH 2026 COIITINUED Net expenditure before transfgrs 13. Net expenditure bef￿e transkn is nd at aftw chargiThJ". Amtsjnts paYa￿e to the aL¥Jitor tr. - Audit Fee Other professityd aThJ legal fees Deweciation Opwing Leases- Land and bJilthng$ 202W25 2021124 23.660 343.357 23,427 277.932 22.750 195,881 19.703 210.970 14. Tanglble Assets Leasehold Furniture. propertles- fixlures & short •quipment Total 1 April 2024 Adth'lions 31 March 2025 117,711 409,315 87,881 497,196 527,026 87,881 614,907 117,711 Depreclatlon 1 April 2024 Charge for the y 31 March 2025 99.232 17.903 117.135 383,498 5.524 389.022 482,730 23,427 506,157 Net book value at 31 hlarch 2025 Net bwk selue at 31 March 2024 576 18,479 108.174 25,817 108.750 44,296 15. Debtorn 2025 2024 Trade debtors Other debto Prepayments and &cwed inc￿ne Total Debtors 1,644,025 1,238,804 4.320 5,382 623,195 374,394 2.271,$40 1,618,580 At 31 March 2025 NEA'S ￿¢ItY-Ovffied subsi(lary WaTh Zcmes (WZ) vknich entered liquidation in Nomber 2018 is shown in the trade debtors figure as rMir#J £0 (31 March 2024 £01. DuriffJ 2023124 the charity welled the final di%idend sum of £394,936 from the liquidat￿S of WL As al 31 March 2025 the total bad debt FTh4sion for the WZ unrecorat4e debt is £1.083.140131 M￿h 2024 £1,083.140). Also at 31 March 2025 thè tr debtors ffigure i￿ludeS the rec￿erat￿e deffl￿t of the Green NetvKJrk Energy {GNEI of £70,357 (31 Ma￿h 2024 £41.387). tJrirwJ 2020121. was caThied out on behalf of GNE in . rdalim lo the Warm H¢)mes t"sccArt sclwne tKrt in January 2ff21 GNE enteTrd a(kninistration ti￿n￿ the harity £413,867. GNE is in 1iwidatl￿ and the liquidatcrfs, latest upyate vthich recw¥*d in April 2025 indiclated that the likely reC￿ery rate has from 10p- 2CW£ to 17p- 23pl£. This has resulted in £28,970 rdease of the GNE bad debt prnision vthich has been F￿￿essed through the eharity's Statement of Financial Actiiities. As * 31 March 2025 the GNE net UnreC￿era￿e balwKe is £343,510131 Ma￿￿ 2024 £372,480). Page 39 of43

N•lion•i Engryy Action IOpernUThJ as NEAI NOTES TOTHE FINANCIAL STATEMENTS FOR THE YEAR ENOED 31 AIARCH 2025 CONnPIUEO 16, Inv•strn•nts 2024 Listed in%estments * mathet ￿ue Historical cost of listed inwlmert5 Rthgluatiw Res￿? ￿￿StMentS ha been re￿lUed at the 31 March 2025 dosirvJ ce quoted cfi the L￿￿on Stock Excha 4.164 11311 4,033 2,461 1131) The charity a150 has hvo wholly owned subshjiaries. Newhbourhc4)d Energy Adion Ltd and NEA Ltd, both of which are dofmant. The charity's investrnent in each of its subsidiary undertaking comprises share capitsl of £2 (2 ordinary shares of £1 each). The charity's investment in rts subsidiaries t5 not included on the balarKe sheet as it is immaterial. 17. Creditors: amounts falling due wlthln one year 2025 2024 Trade creditors Taxation and sccial security costs Other Creditors Holiday pay proiAsion Accruals Deferred income (see note 18) Total Credltors 801.645 114.555 2.776 79.541 509.003 4,807.793 6.315.312 982,001 182.480 2.817 70.203 256,724 4,020,512 .S14737 18. Deferred Income Income is recc#Jnised when legal entsuement is secured by meeting eondrtions agreed with funders regarding delivery of projects and other ¢ondib"ons have teen met Incoffe received prior to enlitlement is deterred until the income has been eaTr￿d. 2026 2024 Balance * 1 Apnl Amtsjnl rdeased to income thring year Amount deferred in the year Balance at 31 March 4,020,512 3,294,776 (3,738,442} 1811,738} 4,525,723 1,537,474 4,807,793 4,020,512 19. Unre8trlcted Income Funds Balan¢8 at 1 Aprll 2024 Trdnrs Nel Balance at Expendllure Between Investment 31 March Funds Gain 2025 2026 Income General ReserKe 4,283.8e6 679.877 (540.9051 1,426.551 S.849.389 Lknrealised Gain c In*stmenls 1.703 4,033 CÈ5ignated Reserne 1.161,418 &447,614 (467,6101 11.008.515) 1.426,$51 693.808 1.703 6.$47,230 679.877 P&Je40 of43

Nat)n•l Ernrgy Actlon Ioporoling •$ NEAI NOTES TO THE FINANCIAL STATEIEPffS FOR THE YEAR ENOED 31 IAARCH 2025 coimNLED Balanu at 1 April 2023 Transfers Net Balance at Expendlluro Between Inveslment 31 Ma￿h Funds G•ln 2024 Incomg General ReseTrÈ Unrealised Gain Inlestments 3.331.512 687.513 {990.58n 1.255.428 4.283.866 2.018 312 2.330 Designat&J Reserne 1.27T.700 116.282 1.161.418 4.611.230 687.513 11.106.869) 1,255.428 312 5,447.614 20. Roslri¢ted Income Funds Balance at 1 April 2024 Tranrs Balance at Expenditure Between 31 March Funds 2025 202S Income Increase Strategic Action Against Fuel Powrty DekElop and Progress Sduii¢)ns lo kn[￿ Access lo Energy Efficiency Prtsaucts. Athice and Fud pO￿ty Rdated Serm in UK Households Enha￿e Energy Efficiency arxl Fuel Po4erty Ed[￿atIon and Skills 1,913.652 {1.680.586) (233.0861 2.117 10.376.318 (10.209.410) (166.9081 2,117 2,373,995 (1.347.438} (1,026,556) 2,117 14.663,965 {13.237.414} 11.426,550) 2,117 Balance at 1 April 2023 Tranrs Balance at EXpenth￿rn Bètween 31 Plarch Funds 2024 2024 Income Increase Strategic Action Ag•'nsl Fud P0￿rtY Delop arKI PrCS￿$ Solutions to knpro Access to Enefgy Efficiency Products. Ad4ice and Fud Po￿ty Rdated Ser4ices in UK Households Enhance Energy Effiaency and F P0￿rtY Education and Skills 4.126 2.S13.4 (2.102.274) (415.2881 458.115 8,583.379 (8.611,5701 {425.80n 2,117 1.508.829 11.094.496) (414.333) 460.241 12.605.644 (11.808.340) {1,25S.4281 2.117 Income and expenditure have been allcrtaled lo specffjjc aims, wrthin each of the Charrty's main areas of activty. designed to enab￿ the Charity to achieve the oty"ectNes contsined in its Strategic Plan 2023129. Transfers be￿een funds primarily reflect transfers from unrestricted funds to meet Ihe additional cost of restricted fund aelivilies not covered by restncted income and transfers to unrestricted funds of surpluses on restncled fund activities, wh￿h funders allow N&4 to retsin and transfer to the general fund. In 2024125, £1,426.551 {2023r24". £1.255,4281 was transferred from the restricted funds lo the unrestricted funds as the Charity made a surplus on rts restricted activities. There were no investrment gains or losses on resthcted funds in the year ended 31 March 2025 {2023124.' £Nil). Page 41014J

P4a¥onal Erry Actlon IOp•rnty"rwJ as NOTES TO ThE RMANQAL STATEAENTS FI)R THE YEAR ENDED 31 MARCH 2025 ￿ffiNuED Reslricled FU￿lS held at 31 M￿h are.. - 2026 2024 Co4entry Hardship FurJ & Keeping C(rrtry Fw 2.117 2.117 2,117 2.117 21. Analysis of Net Assets b•lween Funds 2025 2024 Unrnstricted Rericted Total Unre#ricted Restrictsd Total Fixed Assets 108.750 Nel Current Assets 6,438,480 Nel Assets at the erwj ofihe year 6.547.230 108.7SO 2.117 6.440.597 2.117 6.549.347 44,2 5,403,318 5,447.614 2.117 5.405,435 2,117 5,449,731 22. Purposes of Funds NEA has an annual programme of actwitses to help meet its strategic aims and these are funded through different sources of in￿rne. Al of the Charty's activities are aligned to its strategic aims and objectives which a￿ designed to make a wsilive impact on the alleviation of fuel poverty. Coventry Hardship Fund and the Keeping Coventry Warm Fund are grant-maknng funds, the balance5 of which are Restricted FurKls. The balances on these funds al 31 March are shown in note 20 above. Key infomialion about activities and publi¢ benefit is given in the StralegK Report of the Trustees for the year ended 31 March 2025. on pages 3 10 17 of this document. 23. Flnanclal Commltments- Operatlng Lease Commitments The lotsl future minimum lease payments under noTreanceUable operating leases. 2025 2024 Land & Buildings Land & Buildings Olher Other Pay)￿ within one year Payablè onè years Payabk aler yeas 223.218 455.745 34,7L 78 52.198 221.8C41 2.203 e6.266 678.963 34,787 274,002 68,469 The totsl value of lease payments rKognised 05 an expense in 2024r25 was £210.97012024125.' £177,196). 24. Related Party Di$¢lo$ures FRS 102 requires NEA to I￿l￿de in its finanoal ststements the disclosures necessary to draw attention lo the possibility that its financial posIt￿n and profrt or loss have been affected by the existence of related parties and by transactions and oulstarKling balances with such parties. During 2022123, the charity was awarded a funding contract by Leieesler City Couneil and the ineome eamed from this contract as at 31 March 2025 is £254.897 (31 March 2024". £330.860}. Robert Howard who is a Trustee of the chanty is also an employee of Leicester City Council and (( 15 noted that the appropriate protocols have been followed as per the Charty Commission's guidance. Robert Howard was excluded frcln any discussions or decisions regarding the funding award by Leicester Cty Council. The charity's Ch￿f Execuliv8 is a Trustee of Energy ActK)n Scotland {EAS} and Frazer Scott who is a Trustee of NEA is also the Chief ExecutNe of EAS. Ouring 2024125 Ihe charity sold Serv￿eS to EAS which lolalled £26.60412023124. £23.149) and EAS sold serv￿$ to the d*rtty which lots1￿d £347.819 as at 31 March 2025 Page 42 of43

14allonal Enorgy Action Ioyrnb"rvJ as NEAI NOTES TOTHE FINANCIAL STATEMENTS FOR THE YEAR ENOED 31 ￿R¢m 2025 coKnNUED {31 March 2024.. £3251. 11 is noted that the appropriate protocols have been followed as per the Charity Commiss￿n,$ guidance. During 2024125. the charity awarded a funding contrKt to Care & Repair Cymru of £225.000 whth covers the period from Oclcthr 2024 to March 2026. In Ihe year to 31 March 2025, the c051 of the servi￿$ provided by Care & Repair Cymru to the charty lotalled £75.300 (31 March 2024.. £Nill". During 2024125 the charity sokj $ervices lo Care & Repair Cymnj wh￿h tolalled £9,710131 Marth 2024.. £312). Karen Cherrett who is a Trustee of the charity is also a Trustee of Care & Repair Cymrn and it is noted Ihal the appropriate protocols have been followed as per the Charity CommissK•n's guidance. Karen Cherrett was excluded from any discussions or d￿ls1on$ regarding the furKling award to ca￿ & Repair Cymru. During 2024125 the charity used the office space of one of the Home Group Limited's propert￿$ in Newcastle upon Tyne lo host a reception related to Ihe Walk for Warmth charitable event. Permission to use the off￿e space for free was gNen to the charty by Nusheen Hussain whom is a director of Homes Group Limited as well as a Trustee of NEA. The cost of hiring the office space is e5b"maled at £300. NEA does not have any other related party transactions wth Trustees or their eonnected persons. other than the expenses disclosed in note 10. 2& Capital Commitments Al 31 March 2025 capital cc*))mitments were £270,984131 March 2024.. £NI). The charity is in the process of ￿loCat[n9 its Newcastle upon Tyne head office and to that end it has entered into a contract with Uttimale (Commercial InlerioT5) Limited in Mareh 2025 to frt out the new head office. The totsl contract value for Ihe fil out is £270.984 and WOTks are due to comffthce in Aprivmay 2025. P•Je 43 OF43