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2021-03-31-accounts

ST WILFRID'S HOSPICE (EASTBOURNE) REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 .KR(id's 4niversèC Charity Registration Number: 283686 Company Reglstratlon Number: 01594410 (England and Wales)

ST WILFRID'S HOSPICE (EASTBOURNE) LECAL AND ADMINISTRATIVE INFORMATION FOR THE YEAR ENDED 31 MARCH 2021 CONTENTS Page Legal and adtnini5trative information Trustees. report 3-19 Independent Audiior's report 20-22 CoJLwlidated Statement of f￿￿1¢1#1 activities 23 Charity 8nd Group balance 5he¢ts 24 Lunwlidaied statemetti of cash flows 25 Not￿ to the financial sthiements 26-43

ST WILFRID'S HOSPICE (EASTBOURNE) LECAL AND ADMINISTRATIVE INFORMATION FOR THE YEAR ENDED 31 MARCH 2021 REGISTERED NAME OF CHAIUTY St Wilfrid's Hospiee (EastlK)urn¢) CHAIUTY NUMBER 283686 COMPANY NUMBER 1594410 PRll¥CIPAL OFFICEJREGtSTERED OFFICE l Broadwater Way Eastt*)urne East Sussex BN22 9PZ TRUSTEES Ms F MacIntyt¢ (Chair) Mr D Adam$ Dr M Bam¢s Mr A Br¢eze Mts J Bud¢r M5 L ChamtrtT5 Dr J M¢Gowan Mr G Meyer (appointed 22 September 2020) Mrs V Morrey Mrs K Planterose Mis M ￿'¢hardSOn {appointoJ 22 September 20201 Mr D Turner CHtEF EXECUTIVE Mr D S¢oii-Balpbs LEADERSHIP TEAM Mr D Batclay (Medical Director) Mr C Twomey (Clinical Services Director) Ms A Dechamps (Patient & Family Support Director) Mrs P Russell (Developrnent Director) Mrs J Stwkl¢y (FiD4nc¢ and IT Director. retired 3 1ST March 20211 Ms Vinyo Aidam (Financ¢ and IT Dircctor. appointcd I April 2021) PROFESSIONAL ADVISORS Haysmacintyre LLP 10 Queen Street Place Lortdon EC4R IAG

ST WiLFRID'S HOSPICE (EASTBOURNE) TRUSTEES REPORT (eonllnued) FOR THE YEAR ENDED 31 MARCH 2021 Chalr's IntroduetlDn After this unprecedented and momentous year. l am pleased ￿ say Si Wilfrid's Hospice has shown r¢rnarkable adaptsbility and rtsdience. Our overall reaeh iticreased yel again. by 2.5￿￿ as we provthd supp)n io over 2,3￿ patients and ¢arer5. There wcre 50tne differences in ihe profile of this reach, with a decrease in inpaueni admissions {and patients generally being with us longerl, but a rise in community aciivity. There was also sizeable growth in carer support and we were pleased io be able 10 extend bereavement supp)rt for any death in ￿khMent are4 something that will continue. The Board of Ta￿ and l are hugely proud of. and grateful to. our workforce for their commiimeni and dedicakn'on throughout this period. This is not Just the paid staff but a150 includes a team of volunteers who have continued to offer Iheir services in the hospice, in our shops and in the community. ID person and by telephone or video. Covid forced ev¢ryone to deal with quite extreme siDJatiorts. in their personal as well &8 their WOTk life. For some. it w&$ Loming to term$ with working fr<>rn home and the ¢halleng&% of being separated from their ￿arn. For others. it was the Pre￿¥UreS of delivering care in a pandemic. adhpling io ihe complexiiies of PPE. which re5tyicied the intimacy of care that i¥ luch an important part of palliative care. And all this in addition ￿ the need ￿ susthin whole farnilies as well as paliLnrs'. Our core values compassionate. professional. progre&8ive and respectfvl were brought to the (ore thiring the p&s1 year like never before. We began ihe year with a huge amouni of uncenainty abour our income streams had io ¢ancel most of our public lundraising activity. as well as closing our shops_ However. we ended th¢ year in a b¢tler w)silion than we could have ima¥in¢d, as other income sweams held up remarkably well. We ben¢fiL¢d from th¢ Cgvid-19 eanergency fimding made availabl¢ ￿ ail hospices naiionally so that they wuld play their part to the full in supptrrting the NHS. This was one-off funding a[￿ li increased the proportion of the NHS contribuiion for last year. We also had a record ycar for lega¢y notifications. Most of the surplus we are reporting in these accounts relate5 to legacy accruals. that is legacies of which we have been notified but where th¢ iDcome bas yet IJceD pahd over. We would eKpeci therefore io receive these legacy funds over the coming year. This year is Si Wilfrid's 40th anniversary and we wani io Ihts mileS￿￿e by celebrating all that has been achieved, while contlrtuing to bulld our services to reach evert more people in the years thead, in particular in our diverse comrnuniiies. We are et￿mIOuSlY graieful 10 everyone who has shown supporL in the year and over the tourse of our 40-year history. This is my final annual report as Chair of Trusie¢s. having corne to ihe end of tny six-year tem). I will. however. remain as a Trustee and will look forward 10 supp)ning my successor, Shjun O'Leary. as he takes up the reins at the end of ihe year. Fiona M•¢lntyre Chalr

ST WILFRID'S HOSPICE (EASTBOURNE) TRUSTEES REPORT {¢onthiued) FOR THE YEAR ENDED 31 MARCH 2021 HEADLINES FROM 2020121 Overall reach in our services grew by 2.5%. with 2J22 patients and famlly members supported. There was a 8mall decre&se in patients but a 530h inue48e in w¢r$ SUPWJrt￿. 320/• of patients supported had a non-cancer diagnosis. Our Communiry Nursing ieam ll￿de 4J79 faee to faee vlslts and Support￿ 1.483 patlents. Overall they had 19.949 contacts. an increase of 39V•. We 267 admlssAons to our 21Nbed lrtpati￿t Urtit. This w&8 a reduction of 75 (22V.) on the previous year, due to the IPU beitig clo8ed to new kthnissions for a month and a longeraverage stay. Excluding the period of cl(Trsur¢. total occupancy acro&s the year 83•/•. with the averagc Icngth of stay 211 dap. The mcdian length of stay is I I days. Calls to our 24n Nur5eLine were up by 19•/• to 19356 cth. Thes¢ relat￿ ¢0 1,546 individuals. The Care@Home service provided 10.020 hours of personal care 10 139 patl¢Dts. There were only littLited physical Wellb¢ing attendances in 2020121 as we closed the Wellbirt8 Centre due io the Covid pandemic. Our Therapies team provided 5011 tontatts by telephone. video and face to face in the hom¢. Counselllng support was provided to 566 patients and family members, through 2J06 sesslons. This includes 425 se53ionJ for 81 children and young people under the SeahoThe Proje¢L 137 people 1118 paiienrs and 19 carers) were supp)ned by our Community Support Volunteers, providing befriending and pra¢iical supwn in the home and by telephon&'video. This is almost three limes the number supponed lasi year. 69°/• of patients died in their preferred place of care where ￿ listed a preference. 880/• of urgent r¢f¢rra]5 were responded to th¢ same day. Overall income rose by 290/0 10 £10.71m. This was due to substantial legacy notifications. for which £1.9m has been ac¢Tued in our accounts and will come in during 2021Q2. Additional one-off NHS income of £1.8m was also received to enable ihe hospice w contirtue providkng capacity during the pandemic. OUR VISION A cornmunity where people ￿]k openlyaFM)utdying, live well unul the end of their life and where no one dies alone, afraid or in pain. OUR MISSION Reaching out to tratLsforni end of life care. OUR VALUES Comp05sionale Professional Progressive Respectful PUBLIC BENEFrr St Wilfrid's serv¢$ a populatTron of 235,(m liviti¥ in E&stiM)um¢. Seaford. P¢vens¢y. Haiisharn, U¢kfield. H¢athfi¢ld and all areas in beThveen. an area of c.300 4uare mil&8. Any adult with a terniinai il]n¢ss can l ref¢rr¢d by thetr GP or other healihcare professional and our support is providd without charge. We a150 provid¢ a wmmunity bereavement service fTee of cljarge to any child or aduli in our ￿tChMen1 area. Arnund 70V• of the hospice's eKpenth'tUTe is flmded by volunt4ry income in a rypicai year. The Tn￿le£S have considered and confirni thai the charity's aclivities, as described under th¢ section 'Objeciives and A¢iiviiies'. meei the Charity Commission's guidance on public benefii.

ST WILFRID'S HOSPICE (EASTBOURNE) TRUSTEES REPORT l¢ondnued) FOR THE YEAR ENDED 31 MARCH 2021 OBJEcfIvES AND ACTIVITIES About St Wilfrid'3 HospI¢¢ St Wilfrid's provides spe¢ialist car¢ #ttd supwjrt for people living with a ￿minal illness and for their carers and families. People are generally ￿ferred to the h05pice by their hosvital team. GP or other healthcare professional. although we also accepi self-ref¢rrali. Our support is geared ￿ deal with a range of i55ue5 tDcludinB uncontrolled pain, nausea. breaihlessncss. fatigue. anxiety and low mo(Kl as weu as pra¢tical or family concern& We provide our support through a muliidisciplinary team of palliative care doe￿￿$, clinical nuTS¢ specialists {CNSI. regislered nurses {RN). healthcare assiswits (HCAI, physiotherapists. occupational therapists, ¢ounsellors. social workcr5 and spiritual supp)rt workers. This paid workforce IS SUPFKTrrted by a team of volunieers doing a range of roles.- welcoming, caierin8. driving. providing Tespiie siitin8, b¢friending. ¥arderthtig. servhng bn on¢ of the ho$pice'8 comrnunity sI￿P5, to natTLe but a few. Our aim is to enabl¢ patients to live well for wha*ver perifyl remains of their lives tILfou8h our holistic support and ideally to beLom¢ involved in the early sia8es of a temiinaj diagnosis. I"he range ofour 8¢rvices comprises'.- An inpatient facility with 20 8muThI fic￿. en-suite beilrcrfTh Ov¢r1￿kIng beautifijl gardens. as well as f￿lI1¢l¢S for faTnilie5 to stay over. A Community NursrrtB service providmg support io paiients and fwnili¢5 in oulpatieni clinics and in iheir hornes, 7 days a w¢¢k. A 2417 NuTseLirte offerirtg advice and suwon at the time of need. A CareC¢&Horne service providing personal care to help people remain at horne. A WellbeiAg ¢erttre with aciivity r(￿, therapy suiies and a gyrn for rehabilitative palliative Care. Physiotherdpy and occupational therapy {OT} support in the hospice and at home. Pre- and p)sl-bereavem¢nt courtselling. for children and adults. Social work 5UPlX)rt to deal wilh some of the praciical and emoiional challenges of a temiinal diagnosis. Spiriwal support to help pcopk find meaning ai the ertd of tlw"r lives. A befriending and cOt￿e¢llng servi¢e the community thmuBh Community Suppon Volunteers and Community Links with other organisations. Education about palliative Ca￿ for other health and care profe&sionais wtth whom we work in part￿rshiP.

ST WILFRID'S HOSPICE (EASTBOURNE) TRUSTEKS REPORT {¢ontinw¢d} FOR THE YEAR EL¥DED 31 MARCH 2021 Our strategy- CIo8er to Yo 10 2017 we launched our 5-year Closer to You stragy. which is encapsulated in a high level framework: St Wllfrld's 2022 Closer to You Reaching out to IransloTrn end ol life care sla1th￿def5ur￿r51ar MI￿1￿1$tak1h￿d¢rf tds•nd xped•thOnS ppDrt m3rE h￿r￿j￿nrtyCfts}1 External overvlew The whole extemal environment in the pasi year has of course been domittated by ihe Covid-19 pandemic. It has affected every area of our lives. social. economic. teclmological and wlitical. It has provided both great challenge to everyone working in healih and social care bui also great opp)rtuniiies io work in a different way. While we might want io think aboul 'life after Covid.. the reality is thai this virus and its ra￿lfIcationS wiu continue to be with us throughout the next year and beyond and will pernianently change the way wc do some thittg& For both S¢ Wilfrid'$ and othets it has accelerated the uxofteehuology in providing s¢rvic¢s in Tullning ourop¢ration, although w¢ hav¢ also coniinu¢d to provide a very high level of ￿e io fa¢e support in the hospice and in th¢ community. There hgs been a swong fools on workforc¢ wellbeing. for those conrinuing ￿ work in patieni-facing roles but also for those who have had to adapi io home WOTknng as we reduced numbers in the hospice building. The aftern]ath of the pandemi¢ will continue io challenge the councry economically - whilst there is confidence ab)ui a rett￿n of economic iivity, there ¢oniinue to be quesiions about the long-lern] impaci as there has been a massive financial cost w supporting Ihe Covid effory which will overhang aciivity for many years to come. However. the faci that we have been so severely limited socially in the past year means thai there is huge appeiite to get back to social activity and we hope this will be positive for hospice evert￿ in 2021. The PKpPU]aiion as a wbole has a150 been spendjng le55 and saving rnore and thi5 again offers opportunity to our fundrdiSitL8 and tradll￿ a¢iivity. The future econotnic picture will also have a potential llnpact on legacies, which continues to be such an importhnt part of our income. We certaitily expect some volatility in this area, which is why we have established a Legacy Equalisation Reserve. The hospice sector could not have fi￿Ctioned in the way tt did, or in many cw5 even survived in the past year, without the additional Covid funding providcd by NHS England. It enabled hospi¢es to fully play theirrole in supportiThg the wider

ST WILFRtD'S HOSPICE {EASTBOURNE) TRUSTEES REPORT (¢oMtiMued} FOR THE YEAR ENDED 31 LKARCH 2021 healthcare system and this role has been appreciated and noticed by NHS EnBlaThJ and others in government. Ther¢ is the potential for this io reset the relaiionship between h05pices and the staDJiOry sector and work is going on lo look at sustainable funding. Ai the same time, there are further big changes thkmg place in NHS smi¢nw, with Integrated Care Systems (ICS) being put on awtuiory basi5 and the disappearance of Clinical Commissioning Groups (CCG5) as we know thm, although their fvnctions will be absorlKd withirt the ICS. So there is greai change and un¢ertainty, but opw)rtunity for hospic¢$ to play a greaier role in health attd care planning ￿ 'place' and'systrm, l¢v¢l. Within Sussex. we are starting to see the fnlits of the work we have been doing in receni years wound Colla￿ratiO[4 in 8ivÈng u5 a colleciive seat ai policy and planning tables. 2021 is St Wilfrid's 40th anniversary year and thu5 a year of real 0pwlu￿ty to reconn￿¢ with our supporter ba￿ to elebraie our achievements of the last 40 years while looking to the fu￿[¢. The early indications are thai our message is resonaiing well with our community. thry hav¢ apprttiated all that we have becn doing dunng the Covid peri(xl and thry are very keen to re-¢ng4g¢ with us. ACHIEVEMENTS AND PERFORMANCE Meeting 518k¢holder's needs and eipeetsttons "I"li¢ iiiajor achievcment for the hospice in the pasi year has beeD io continue lo teach to more ptients and families than ever acro&% our caichment are& We have shown great resilieDce and adaptability to * our support when it not b¥Ln po&sible to deliver all of the same range of services as preQovid. Overall, we supported 2J22 paiients and families in the 12 month5 to March 2021. an increase of 2.5•/ on th¢ pr¢vious year. Individual patient numbers were marginally down at 1,671 (from 1.697). meaning thai ihe growth was in OUT SUPPOrt of carers, in particular our expansion of community bereavemeni support. Patieni reach was inevitably atywted mainly by the need io close the inpatient unit to athni&sion5 over a one-month period in January and also by our inability to run any sessions in the Wellbeing Centre. although most patients who would have come 10 Wellbeing were supported irt other ways. 320/0 of patients a nort-canctt dia8rtosis. in line wilh the previous yeaT. If you exclude the time whert we were closed io new p4Jmissions due to a Covid outbreak in the ]K)spice. over the rest of the year our inpatient occupancy ran at 830/•. whi¢h is below last year's 85 /• but which reflecis ihe time it has taken to build back up io greater numbers following the closure. We began the first part of the year. during the fJrs¢ lockdown, with very high occupancy, oyef 9￿[+ gnd we even made provision to go above our 20 beds with the adaptation of the six clinic rooms in the Wellbeing Centre, although th¢se were not needed. Total paiieni athnissions were 267, a lower nutnber than the previous year due to closing io athnissions for a month and also patients generally being with us for longer. an averdge of 20 days. The hospice medical and nursing did a wondethl job in ¢oniinving to provide colnp￿1onale care. despite The conslrdinis of wearing (ull PPE and the pressures of dealing wilh familiLs who were dewrdte to visit Iheir loved ones but where we had to r¢8tri¢t visitor numbets. In ihe eommuttity, we showedgreat adaptsbility w providec0mpassi0n￿cand prof&ssional SUPFX)rt io paiienis and familie& Our Cornmunity Nursing team supported 1.483 patients overall. I IO/tr higher than the previous year. At various stages we looked to provide support virnally Whe￿ li was fusible. hence there wa5 a 7 /• ￿dUctIon in face-to-face visits on th¢ previous year, bui the team ￿111 made almost 5.000 h¢)me visits and. under the circumstances and when other health ￿arn$ were restricting or avoithng completely home visits, this is a remarkable aehievetAfflLt. Theyalso made almosi 15,000 phone ealls. There was continueddevelopment of the way the Community team operdte5 in hubs linked to Primary Car¢ N¢Norks IPCNS) and Ihis is helping io fosrer even Closer working with GP practices. Durnig the year we also introdu¢ed a daily ¢all with Ihe NHS Crisis Response ieam, to bett¢r¢oordinate suprK)rt. There w&sanambition ￿ extend the Community working day and week. This was partly achieved with the deployment of Clinical Nurse Specialists ICNS) seven days a week and funds have been earm8rk¢d year to extend the team's respo￿ availabiliry fTOm 7an) to 10pm the week. Th¢ CareC&Home team provid¢d 10.020 hours ofthmiciliary support 10 139 pauents- again a greai effort. The number of patients supported wcek]y by Card&Home I￿$ grown fTom an average of 8 to 15 over th¢ i&si two years. Not surprisingly, the NurseLine was busier than ever last year. with a to￿1 of19,256 calls hattdled, an increase of 19ts/• on Iheprevious year. We had a stsble team ofnurses, paramedicsandHCAs throughout the yearwho did brilliantly in handling a wide range of enquiries from pallen￿ family members professionals. We wcre able to develop fi￿h¢r the Single Point of Contaci system. whereby all enquiries and ￿(erTaI$ ¢ame into one place, where they were ¢riaged by a duly nursing ieam operating alongside NurseLine. We res￿￿ w 88Q/oof urgeni r¢ferTals within 24 hours and 94•/th of those requiring a reS￿nSe within 72 hours.

ST WILFRID'S HOSPICE (EASTBOURNE) TRUSTEES REPORT (¢ontithued FOR THE YEAR ENDED 31 MARCH 2021 Our W¢llb¢in8 Ceutre ¢los¢d for almost the whole year, apart from a small numttr of inth'vidual outpatient appointments and a handful of small ¢xerci5e groups we were able to offer between lockdown period5. Our Therapies ieam continued however to provid¢ suppon, wilh 1,659 fatt io face sessions, in the main in people's homes and almost 3.￿0 teleph¢)nelvideo ¢Jlls, to 773 individuals. They also developed a number of 5elf-help training fihlls which were acceued via the websiie. All Wellbeing patients at the time of ihe first lockdown were transferred to the Communiry ieam and thus were also sUPPOrted by this team according io individual needs. We also look the opp)rninity to increase the number of Community Support Volunteers. which ftir most of the year provided supp)n via telephone or video. with face ￿ facevisitU￿ when it was allowed. Overthe pasi year we have matched 118 patienis and 19 carers wilh a volunteer. which tms additionally helped a fijrther I I I family membets. The maichitig process was streamlined so thai in most irLstsnc&s we were able to do this within Iwo days. 94/0 of those matched said that the setwice had improved their wellbemg. Counselling activiry was strong across the year. Oureounsellitig team provided 2,306 individual pre and posi-bereavem¢nt se&8iOrts, mainly by telephone or video. which hts b¢¢n a major ad8ptation and ¢halleng¢ for J team whi¢h is u8¢d to being in the same room a$ their client. W¢ ¢xl¢nded the bereavement support service w the whole wmmunity, not just th05e people Sllpptsrted through the hospice. We saw & $i¢ady flow of ref¢rral$ from bereaved families due to Covtd and other re2sons and we Supported 83 people in thi$ way with 272 bereavement wun5¢1Iu￿ sessions. Although referrdls io the Seahorse childr¢n and young people's ¢ounselling Service were affecied by the School closures, we nevertheless supported 81 ¢hildr¢n and young p¢ople, only marginally fewer than the previous year. The social work ieam provided 399 face to face supp)rt sessions to 108 individuals across the year and each new referral can typically involve many hours of detailed work to 5UPPOrt families pra¢iically and financially. We developed a new carer assessment process during the year and srfur¢d funding frorn the local authority lo roll this out in the Coming year. Ex¢elllDg In hDW we operate Each year we sei a number of clinical Quality Improvement Prioriiies. Last year these prioriries were:_ Integrate a new care plamiirtg system directly linked to outcomes mewres Improve our r¢w to community need Develop a sysremauc approach to learning from deaths Strengthen our approach to wothg with carers During the year we delivered trainin8 to all clinical stsff on newly develO￿d personali5ed care plans and how they linkcd io the lrttegrated Palliative Care thtcomes Scale IIPOS}. These plans were then launched in September 2020. Dala collection is aftalysed and di5cu&sed in Outcome Me&sure5 and Care Planning meetings. which has cross-r¢presentatLon from all patient-facing teams. The collection of outcomes me&sures nevertheless aff￿1￿4 by dealing with ihe Covid pandemic attd overall there wcre 6•/0 fewer rneasures collected acr0$5 the year. Mention Iw already been made of the extension of CNS working and the plans to expand the Conmiuniiy team working day to 7om to 10pm. The Communiry team operares in five hubs linked io PCNS and the Wellbeing caseload was amalgamated inro the Community ca5eloa¢£ io ensure these paiients continued io rtteive support 81 home while the Wellbeing Centre has been closed. The onsei of the pandemic accelerated 8 move towards dotng assessments by ￿lePhone and video, in addition to home visits. An audii of paiients and cartrs showed a ￿sitiVe response to how they felt about hospice contact during the pandemic, although there was not surprisingly a clear therne of isolation and lo During the year we set up a Learnuw from Deaths 8ff)up. with the aim to ettst￿e that the hospice operates within the recommendations made in the Gosport Report and the NHS England Learning from DeatlL% guidance. The group identifies deaths which lleed more reflection and IcM)ks at those deaths iti 8trtter detail in order to learn from what we are doing well and where things could be improved. This has included any death where Covid-19 has been a main etsntributory factor. Feedback sessions are now part of the Quality and Audit A&surance Fornms. We updated th¢ Care After Death Pro¢edts in line with new Hospice UK guidance. The hospice lths alsA) taken part in natiottal resta￿￿ into pa115ative ca￿ 5¢rvices' respon8e to the pandemi¢ (in¢luding care of those dying from Covid-191. We created a task and fmish group to review carers. do¢um•xtatson and the process of wmpl¢tion. The ¢¥ers' 88sessm¢At has been updated and is in u8¢ ond already we are se¢ing ¥n irt¢reas¢ in a55¢ssm¢nlS.

ST wILFR[D￿ HOSPICE (EASTBOURNE) TRUSTEES REPORT (continued) FOR THE YEAR ENDED 31 MARCH 2021 During the year we put furt?￿ f￿￿$ itito 8atherin8 feedbxk from patients and families, compiling a quarterly report o 811 of th¢ diffeT¢nt measures of people. personal experiences. The main qyalitsiive feedback we gather L5 via the VOICES sutveys s¢nt out to fatnilies after someone has dioj. We saw a healthy increase in th¢ number of these being returned lup from 280/0 to 39•/0) as we deployed Ix)th p)s￿l and lelep1￿lle surveys. The dats show$ that there were high levels of saiisfaeiion with the support otTeTed ￿ iKth pauents and family members. Any feedback which is criiical is revt¢wed immediatrly and discussed within the Leadership Team. It may also lead lo furthet cort(aci with the family to understand more ￿llY any concerns. The Views oncare surveys which are ¢ornpleted in real time by patients are showing an)und s￿/( of patients reporting improved quality of life in (Xlr carc. One of our ambitions during the year wa5 to become a morc reseatch-active hospice. This was hompered somewhat by the re4poDse 10 the pandemic, bui we neverthele55 took part in somc national surveys s￿lF1£811Y retated lo Covid-19 and we have a¥recd to participate in the ENeRgise Trial. a mulii-site randomised control swdy of an exercise and nuiriiion-based rehabilitation programme for palliaiive caM patients. conducted by Edinburgh University. ThL5 Study will take place in 2022. Le8rnin¥ through people and systems Alihough our primary focus was on coniinuing to Provide ¢wr core servicc5 throughout the cov￿-19 pandemic, th¢ onset of the pandemic led to an a¢c¢l¢ration in (yAr plans to di8iti5c more of our systems. We introduced e-payslip5 earty in the year. We also invested urly on in n¢w video technology to enable u$ to offer video consultations and osKssm¢nts. In the tinal quaner we switched to 0￿1¢¢ 365, having replaced fjxed desktops with ￿pI￿pS to enable remole working. We h¥v¢ also acquired the CIPHR HR system, Sentinel software for incident repoTnng and risk managemeni, and Deputy. a new e- r05terLng sy51em. It is early days lor each of these systems but Lt will enable better rep)ning and more self-s¢rviee to improve prc￿1￿CtIvIty. Our main stsff and voluntttr focus has been very much on maintsining wellbeing. W¢ put in place a range of mechanisms io support our workforce duruw this very challenging period a wellbeing hub with tips Im %tayLIL8 healthy. direct SUPkX)rt via our HR team and mental health firsi aidern, and in¢reosed promotion of ihe Employee Assistance Programme. Simple things such as offering frtt meals during lockdown periods and having thank you day$. as well as very regular communicauon from the CEO, helped io maintain morale. We also put in place excelleni infection preven(ion and control measures and an extensive risk a&s&￿￿ent programrne. NIfftetheI￿. during January we had a Covid-l9 outbreak in the hospice. which saw a large number of staff as well as some paiients fall ill with coronaviTUS. We worked very c105ely wilh rhe lo￿1 public he41th and CCG experts to manage this and ￿ learn from ii. Ai the onset of the firsi lockdown we stood down a subsranual nwnb¢r of our more than 61X) volunteers. many of whom wer¢ shielding. However. we $lill rethined a core group of around 50 peoplewho providcd invaluable support in the hospice, 8ervin8 meals in ihe inpaiiertt unit and helping with the laundry and cleaning. Volunteers also provided mainly telephone support to patienis isolaitng at home and we coniinued ro provide counsellin8 SUPP)rt with the help of a team of volunre¢rs. Our re￿11 volunteers remmed ￿ the fray as swn as they were able and gradually we have begun 10 rebuild the volunieer numbers. though they remain some way below pre-Covid-19 levels. We are hugely BrdtefiLI 10 all those volunieeTS who have provided suppon over the p8St 18 months and w thosc wbo stood down atTrer many years of service. Towards ihe end of the financial year we made an agreement with Marshall's consultancy ￿ undenake a Diversiiy Audit. This was undenaken in the Spring 2021 and the findin85 will form the basis of a work progromme io seek conrinual improvement in (w approach to wuality. div¢r5ity and inclusion as an employer and service provid¢r. Resourtlng our ambit£oDs We began the year with & huge amount of uncertaillry over tr￿OMe. due io having w c4n¢el rnost of our events progtamme. We ended the year in a much betttr position than we could have antscipaied. This wos due to a number of factors. First of all, ourcore fundraising illcome was remarkably resilien( especially in areas su¢h &$ individual donations, In Memoriam. lott¢ry and Trusis. An emergency ap￿1 that we put out in spring 2020 w¥5 very w¢ll support Secondly. as with all hospices acro&8 the Coun￿, we rtt¢iv¢d substantial extrd onc-off funding from NHS England, part of a £2(M)m package io ensure thai ho￿1¢¢5 could continue to provide capacity to help the overall health and ¢ar¢ system during the Covid-19 crisis. we managed to maiotain core service5 througlK)ul and extend our reach is lesiimony ¢0 the benefit of this supporL

ST WILFRID'S HOSPICE ffASTBOURNE) TRUSTEES REPORT {eoDtlnued) FOR THE YEAR ENDED 31 MARCH 2021 Thirdly, we had a record year for legacy notificatiort4 90 in total. Under the SORP accollntirtg guidelirt&8. we have to a¢¢rue for marty of these in our kceounts at year end, ¢v¢n though it may still b¢ matty months before we receive the pro¢¢eds from these legaeses. We actually 4￿n￿l £1.92n4 which is Jlrno$t 50% of the legacy flgure for the year and this omprises a substantial element of our fu￿1 year-¢nd SU￿1￿ Trading activity was Severely hampered by our shops being closed for much of the year and we showed a1055 for the year. Some of this has been offset by business grants and a iwiness interrupu¢)n claim. The ¢ir¢umstan¢es did pr¢s¢nt an OPFthinity to focus efforts Oll e-commerce and we developed our e-conllne￿e platforms, achieving sale5 of over £IOOk. Given the uncenatniies over income. we were c4refiJl with expendIll￿e, although we recognised the benefit of continuing to invest in new technology. We ended the year 2•/• up on expendill￿e on prior year. The seven Sussex hosptces have been pursuing collalx)raiiM since 2018. Although the Covid-19 patthic brought a pause in the collalKJraiive workstreams thai had been agreed at the end of 2019. tbe hospices continued to support one another through mutual aid and knowlcdgc shanng. The WOTk5tream progra￿e bas now recommenced and is seeing 8rowin8 TnOTllClltum'.- A Sussex-wide Project ECHO telementoring hub has been sei up to deliver education in care homes Some of th¢ hospi¢¢s ore sharing an online p]arfoTTn for mandatory training A shared management education programtne 15 king d¢v¢l¢)p¢d Th¢re are joint posts b¢tweeu individual hospic¢5 Work is going ort to create a Comrnon data set for 5takeholdtr reporting The Ilospices are benchmarking their COSL% and activity for core services A joint Programme Manager has been apFrt)irtted to coordinate aciiyrty There is collective representsiion ar key planning forums in the Sussex healthcare system. Work will o(Trntinue to progress th¢s¢ initiatives and rnore opportunities will be developed sn the year ahead. While each h05pice holds fast to its local autonomy and id¢niity, w¢ r¢wgnis¢ th¢ benefil of working togeth¢r to make the most of our knowledge and resoUr￿S in benefitting patients and families and eDhancing ¢)ur s￿stainabl]Ity. 2021 is St Wilfrid's 40th anniversary and an copornjnity ￿ re￿We with our donors and SUPPOTters as we corne out of k)ckdown, h￿efullY forgood. Performance of materlal fundr8lslng •£tivlties 2020121 £k 3,945 1.599 320 479 2019120 £k 2.815 1.841 315 1,127 Variance £k 1.130 (242) L¢ga¢i¢s Donations attd Gifts Lottery Tradtng (iji 1648) 157> FINANCIAL REVIEW Re%lew of the fIll￿CIal p05idon at the eDd of the year The Hospice is reporting a cowlidatrd nei surplus of £2.651m compatyd ￿ a surplus in 2019.20 of £446k. Tothl in¢¢)me for the current flllancial year is £10.712m, an increase of £2.380m129Vtsl on 2019-20. As referred io in the ResoHreingoMr biTlions section above. the significant increase in income and surplus can be allributed to the one•Otf government Covid- related 8rattts as well as a{￿aL alld accrued legacy income. io

ST WtLFRID'S HOSPICE (EASTBOURNE} TRUSTEES REPORT leontlnued) FOR THE YEAR ENDED 31 hL4RCH 2821 The consolidated expendi¢ur¢ is £8.061m, ao inc[¢￿ of £175k (2%) on 2019-20. The eXP￿dI￿re profile is: 202(￿2] 2019-20 PatL¢nt car¢ Fundraisin8 Trading 6224 {77%) 959 {12°A) 877{11/•) 6.026 {76%) 883{1 IY•l 978 {13(/•) Operaiing profit has led to an iJi¢rease in cash to £5.916tn12019-20 £4.518rn). Legacies have increased by £I.13m14￿/Q). and notificatioThs have also incfeased substsniially. Accnjed legacy income amounts to £1.92m120I9-20 £710k). Statutory funding and grants increased by £2.045m (95/.). inclusive of the Covid-19 related funding aw8rded by NHSE to allow ihe hospice to make available bed capacity and community SUPP)rt for ￿le with ¢ompl¢x ne¢d$, from April 2020 to July 2020 and again from Novernber 2020 to March 2021. 'I"he grant received from NHS East s￿￿X CCG includes an uplift of 2rh (2019-20 £IOOk). Going Concern The Trus(ee$ have Considered the sthie of the fmances of the Charity and are of the view that il Corttinues to be a going con¢ern. A surplus OE £2.65m has been wsted for 2020121 artd. in the 3.year rolling financial view, there are surpluses before depreciation forecast in both 2021,22 and 2022,23. The cash flow is strong. as are frtt reseryes ai 12.7 months of total expenditure. The vast majority of incoTne is unrestricted and ihere strong legacy flows pr¢dicted for the comitig year from those notifled and accrued. A Lrgacy Equalisation Reserve has been built up 10 smc>Dth any volatility in Icgacy receipts. The main risk area is for a sudden drop in legacy noiificaiions and receipts and. in this eventuality, we would be able 10 draw on this reserve and adapt our planning for the following year. While many of the h05pice's costs are flxed. in Ihe event ofa Substaniial drop IA sncome ihere would be a moratorium on recrniunent, which could potentially have some bearing on the senlices we are able io provide. The organisation d(￿5 quarterly reforecasting and a monthly rolling cash flow, so would ￿ able to respond qui¢kly to any change in circumstatxces to flex costs. lllveitmettt pollcy St Wilfrid's H05pice ha5 adapted it5 investmertt ￿l1¢Y in ￿cellt months following rweipi of a substsntial legacy, whi¢h consisted in part of a shares portfolio. Givert the strong cash p)sition and ihe low In￿reSt raies on offer for ca$h depo51t%, we have taken Ihe declsion 10 use Ihis bequesi io swi a longer-ierni invesuneni portfolio. Followin8 a tender process we have apptsinted Rathknnes Invesiment Managemeni iomanage thisponfolioon a dis¢retionary basis. The investment policy i¥ now to maintain arourtd £3m in Iiquld and io invesi ￿her surplus funds in a range of short-teThn and lon8-tertn liquid invesiments. adopiing a medium risk approach and wrgeting an aggregate return of CPl+3 /17 over a business cycle. We also continue ¢0 hold a couple of invesimen¢ propenies thai are let io tenants and pn)vid¢ a rental yield. FU￿dIng sour¢e$ Our ￿ndIng comes from.. 2020lll 2019r20 34V• 22Y• 26/. Legacies Gifi8 and Donaiion5 Statutory Fundin8 Trading Lottery InvestmenL&'other 3V/ 4/. 2°h Reserves pollcy The Charity has adjuswl its re5erYes policy in r¢wit months irt light of the continutng uncenainry at￿￿1 the economy following the Covid-19 pandemic. The TnLSt¢e5 have agreed to targd att overall (ree reserves figure of 9 months of expend1tt￿e. The free reserves figure is ¢ompris¢d of th¢ aggrwte of the O￿ating. Legacy Equalisaiion. Awec Management and Strategi¢ tkv¢lopmeni R¢s¢ry¢s.

ST WILFRID'S HOSPICE (EASTBOURNE) TRUSTEES REPORT (¢ontlnued) FOR THE YEAR ENDED 31 MARCH 2021 The risk the Charity faces is the challenge io fmancial sustainabiliry as a result of a temporary or lon8er-temi fall in its given, granted or earned income. Around 7Wo of thecharsiy's income derives fiDm public giving, with a heavy dependence upon general donations and legacy income, which can be ullptedi¢tsble within a defined lime period. The Trustees consider it prudent and desirable to ensure that the risks and challenges to income in the short and medium tern) can be mei withoul signifi¢8nt disruption to services. The Tn￿teeS consider that an opeyaiing reserve of four io six months of rnTming costs is appropriaie to miugaie this risk. with an aim to keep the reserve at the top end of thi.s ran8e. E ualisation R This reserve was set up in 2018 to smooth out any ye4r on year fl￿￿￿tiOnS in l¢8aey in¢ome. 14aeies are an impO￿t income stream for the hospice. generally comptisitig arourtd a third of total in¢orn¢, but eall be volatile. The eh8Tity therefore needs to include legaey iticom¢ in i($ Cost bt￿getID8. so this res¢rv¢ is an added contingency to avoid any disNption io day-to4ay activity in the event of low legacy receipts in a given year. Furtds would be (akell from the reseTV¢ io make good any shortfall in le8acies a8aiJW the almual budgeL unless eomp¢wted for by otber iti¢ome streams. A 15-y¢ar a85el monagem¢nt survey has been Completrf which identifies potential upgrading and repair work which will be required going fotward to the building artd planÉ. The TnL%t¢¢s have agreed ¢herefort to set aside a minimum of IOQ/o of surplus ￿ndS in any given year for fijtuye work and at the prtseni time this fimd is being builL 8Itholl8h it is likely this reserve will be drawn on in 2021122. Strat ic Develo ment Reserve The Tru$te¢5 r¢cognis¢ their resw)nsibiliry w ensure thai moniesgiven io the chariry are used w funher the chariry's objecrs and meet the needs of its E*neficiari¢s. Any fimds surp1￿5 to thos¢ required for the other d¢signaied reserv¢ fimds ar¢ held in a sirategic development reserve. The strategic development reserve is earniatked to contribute to the ￿ndIng of the Iwity's strdtegic airns, whether for revenue or capithl expendiwre. Some of this reserve is eamiarked io support collaboration work with theother Su&sex hospic￿ Partof thc strategic d¢velopmentres¢rve is held in inv¢stmeni prop¢rties yielding an income. Restricted Reserve Sorne fimds are given to the ¢harity to ws¢ foT spe¢ifi¢ purposes and where this is the case they are held on I￿$t in re5trict¢d reserv¢ and drawn on as the fillds are required for the putposes for which they were given. Where a ¢apithl asset is ￿ught with the fiwd¥ the reserve is drawn down in line with the depreciarion of the as5ei rather than in lo￿11ry ai the time o[pU￿hasC. Fixed A55¢t Reserve This represents the amount of the (otsl reserves are tied up in thngible fLxed assets thai cannotbe realised easily. mainly the hospice building, plant and equipmenL A¢ 31 March 2021 the Chariry had totsl reserves of £18.91Jn (19120 £16.26m). represented as follows: Operdting R¢serye Le8￿Y Equali54tion Reserve Asset M3nagement Reserve RestrIc￿d Reserve Fixed Assei Reserve Strategi¢ Development Reserve £ 4.39m £ 2.56m £ 0.60m £ 0.35m £10.03m £ 0.98m (19QO £ 3.50m) 11920 £0.96m) (19 20 £ 0.30m) (19120 £ 0.39m) (19,20 £10.13m) (19QO £ 0.98m) 12

ST WILFRID'S HOSPICE (ELSTBOURNE) TRUSTEES REPORT (contiDued) FOR THE YEAR ENDED 31 MARCH 2021 RISK MANAGEMENT A strategic risk ￿gISter detailing and ranking ih¢ k¢y risks th¢ clwity faces is reviewed by the hospice I£adership Teajn on a regular b&sis and by the Board of T￿￿t￿S twice a year. There are then individual risk registers for each area of operation. All risks facoj by the charity are given a risk Ming. A Tisk score is obtain¢d by ronsidering the likelilM)od of the risk occurring and the impact occurrence would haveon the charity. The top risks identifiedon th¢ strategic re8lSter as at 31 March 2021 were- Risk identified Uncertainty of incorne and irnpact on cashfiow. A(￿On taken to ml ate tbe risk Income generation strategy focuses on diversificatiort fiJndin8 streams. Establishment of legacy equalisaiion reserve and clarification of frte reseryes tsrgei. Rolling 3- year financial and scenario planning. Quarterly I&E refor￿as[S aThJ 12-month Tolling ¢&fh tlow monthly. Aclive explordti¢)n of oppornmiiies for cost sharing with other hospices. Continue TO ¢ngag¢ with CCG around mmissionin8 and funding of end-of-life care. Staffing capacity and rcsilheEKC. lrttrease to clinical statTmg estsblishment. Workforce planning io anticipaie fvwre need and develop career pathways. Major focus on employee and volunteer wellbeing $uptK)rr. Coniinuing io recTUii new volunieers. Jmprovemenis w IT system to allow m¢)re remole working. Safegu￿ing. Safeguarding Steering Group comprised of Trustee Safeguarding Lead. CEO and Patient & Family Suppon Direcior. Overarching safeguarding risk Tegisier being d¢v¢lop¢d and safrguarding a feattwe in every departm¢ntal regisier. Mandatory training in children and adult safeguarding for clinical and n(trn-clinical sthff and volunteers . over 91Y/o eompletitsn. Freedom to Speak Up Guardians in place. Major incidcnvbusiness CODtinuity. Major incident atMI rewvery plan updated, wilh t exercises undertaken. IT sYS￿M upgraded facilitate mobile working. Daily backups of key datsbases. Flu and Covid-19 jabs offered to all $iaff. Focus on infeciion control. Regular fwe drills and fwe Tisk a$5¢5smrnt. C¢yJi of repairing or repla¢iDg r￿ed a￿ts. Fixed asset re8iSter in place. I S-year a55et tnaiia8ernenl plan crea￿d (ncxt review 20231 and asset management reserve bellw built. Dilapidation5 pfoYLsion made for shops. Fundraisin forc itsl works. New IT hardware prO￿¢Ted by Trend busin¢ss securiry and datr ¢n¢Tspied in the ¢vent of losi. Server5 patched regularly 10 Provide upda￿d prot￿lion againsi ransomware. Electronic paymenrs d¢)uble signed by the leadership ieain. Amnual ber aWarell￿ ￿￿Id810 Fraud. theft and cyber-crime. 13

ST WILFIiID'S HOSPICE (EASTBOURNE) TRUSTEES REPORT [¢Ont￿￿ed) FOR THE YEAR ENDED 31 MARCH 2021 lllf4)rniation governattce. CEO is Senior Infomiation Rssk Officer (SIRO). Data Protection Steering Group comprising Inforniaiion Asset Ownets mttts monthly. Completion of Data Security and Protection Too]kn"t to include Cyber Essentials. Annual refresher trnining. New Serttinel AtNM system irnprove5 rqK>rttng and monitoring of data bre¥hes. FUNDRAISING APPROACH AND PERFORMANCE Appro*ch to monitoring of aetlwlties aDd membership of voluntary schemes for regujatlng fulldr4lslDE The charity is regisiered with Fundraising Regulaiorand the1Th8tiwie of Futthising and undenakes fvndraising ￿tIvIty with its supporters in line with the FUndraIsll￿ Code of Praciice. We encourage our fundraising service providers io also be si8ned up ￿ the code. The charity regularly monitor5 cbanges in legislation. The charity Is registered with the Fundraising Prefercncc Servicc and received no Tequ&sts fro￿ indiYidua15 via the Service to be rnnoved from the mailing list 1&st year. St Wilfrid's lottery is run by Local Hospice Lottery Ltd, which is a memb¢r of the Hospice tx)iteries Association and the Lotteries Council and licensed by the Gambling Cornmisslon. The charity's fundraising activities include hosp1ce-arrang￿ events and UK and ove￿￿ ¢halleng¢ ¢v¢nts which are managed by commewi81 eveni PTovid¢rs. All ev¢ni$ are risk &8ws¢d in a¢cordance with hospic¢ trf)licie$. Direet mailing campaigns are organised to genernie singl¢ and Tegular gifts, lega¢ies and in memory gifts and rnanag￿ in litie with our inforniation governance and ethical fundraising policie& The charity also fimdraises through COT￿rate campaigns; community talks, school activities, Clubs. societies. and ¢hurch involvement. and engaging with grant-making bodies including clwithle loundaiions and Monltorlng of aetlvlties carrled out by tblrd partks The charity has in place a lottery contraci. which wifies thai Lcul Hospice Loitery uThJenakes (o conforn) 10 stawrory and local authority requirements to ensure gambling is conducted in a fair. responsible and open way and io prevenr being asso¢iat¢d with critfLe or disorder. The hospice plays an active oversight role in the training and development of loitery canvassers and ensutts that ally complaints ate dealt with pmmptiy and wonsibly. in line with the Fundraising Code of Pr¥tL¢¢. Conira¢ts with rnaiiing fulfthent houses ¢nsure ¢hai all dats ha[￿ling conf0rn15 to the requhretneThts of the Data Protection Act {2018) and Priva¢y and El￿troniC Communi¢ations Regulations (PECR) (2003), and with the Hospi¢¢ Infonnation Governance Policy. Hospice fundraising Complies with the ChaTiry'S ethical fithising policy and the Fundraising Cod¢ of Practice. The Charity's fiLndTaising promise specifies whai infornuuon atM)Ui SUPFA)rters is coll￿1ed and how that infonnaiion is used. Our policy sets out Ihe circumsiances in which inforn)aiion about a supp)ner may be disclosed- how personal inforniation is siorcd.. and the rights of data subjects. All written and email communicaiion contains a stsietneni aboui how inforn)Jtion willbe used, art option to state or¢h￿C dats prefern￿e$, and a link ￿ our fijll futyJraisin8 promise on the hospice website. Management of complaints Our website outlines our complaint5 policy for the public and clearly explains how 8n individual can complain. We received six (five in 2019 ?01 complaints related to fundraising in the 70?0 21 financial year. We responded to all ¢omplainL% within 10 days. Complaints are deali with in line with our filndraising complaints policy. All complaints are escalated t¢Tr our Lead¢rship Team and Truslee5 $0 they can wTLsid¢r lessons learnt. We r¢tK>rt to the Fundraising Regulaior on the totality of our complaints. Prote¢tioD of vulnerable peopk and other members of the public Our eihical ￿ndIa1%1￿g policy ouilines our p)licy and procedure io proitti fvvlnerable people and our fundrnisers Iboth siaff and ihird party} are lamiliarised wilh Ihe kN)licy io ensure thai ir is applied properly. 14

ST WILFIUD'S HOSPICE (EASTBOURIYE) TRUSTEES REPORT (eontlDued) FOR THE YEAR ENDED 31 MARCH 2021 PLANS FOR FUTURE PERIODS Th¢ main plans for the Coming year coniinue with the $trai¢gic aims in our Closer to You framework. while ai ihe same tirn¢ building on recovery from the Covid-19 Situatio￿ The plans for the comin8 year also take into account that 2021 is St Wilfrid's 40th anniversary. Meeting st•k¢holderi' tteeds attd expeetAtlons Extend communiiy nursing pr¢5¢n¢e out of IMXU5 to 0￿￿￿1c from 7am to 10pm and monitor impxt and effectiveness. Extend medical team support. Work with sYs￿M partners to ensure impToved pharnwy a￿￿provIsiOn for tr￿ of life drngs out ofhours. Refocus and re-iniroduce Wellbeing acuvity with No stranÉLs- rehabilitativc palliative and community engagemeni. Achieve 300 carer a￿8￿*￿entS wiihin 20 workts￿ days using the new ¢arer assessment framework. Con¢inue with ¢xtended community bereavemeni seryice. Evaluate Sethorse children's IKreavement service al￿ plans for rtexi plw. Develop plans for next phase of community volunteerirtg. Deliver on aims of learning disability proj￿1 and evaluate for fitrther development. Exeelling in how we operate Coniinue 10 improve our ¢wity for urgent reswns¢. Maintain daily conthct with NHS Crisis Response Team io Coordina￿ support. Extend digital healthcare. including virtuyl ¢(xwltstions and extertsiort of home ielemenroring project (Project ECHO). Develop our approxh in rehabilitaiive palliative ure and knw we track pro8ress. Improve suicth awareness through training and urthr5tandin8 of when and how to Lrttervene with patient&'families ai risk Continue io develop and und¢TStanding of VOICES feedback to improve practice. Undertake'mystery shopper. exercise in FLmdraising and Trading. LearlllDe through people and systezns Provide training for and embed usage of new fr sofiware . oifKe 365. CIPHR HIL Sentinel in¢idenVrisk rnanasement. Deputy e+ros￿[lA8. Continue development of staff and volunittr well￿1n8 framework and extend mental he4lth support. Participale in Sussex hospices ￿llaboratIon to develop middle managers provide mandatory e-1¢8rnin8. Develop sraff and volun￿er awar(ts programme 10 coincide with 40, anniversary. Implement the recommendaiions from the Diversity Audii in a WO￿ prograrnme. Engage with Our Care Connected IT pmgrarnn￿ within the Sussex ICS. toi(Trin up acce5S to patient inforniatiort. Review finance and paiieni software SYS￿n$ and futtwe oplH)llS. Resourelng our Imbltlons M¢et budgeted voluntary and starll￿ry income projections of £8.67m. Deliver a surplus before depreciatiOD. Optimis¢ th¢ 40 anniversary to recruit new individual and ￿gUlar th)nor& Launch new Websi￿ and in¢reas¢ online donations and conversions. Make progress on Sussex hospices collabordiive activity. itKluding workin8 as one to develop with the ICS and NHSE a sustsinable funding framework. 15

ST WILFRID'S HOSPICE IEASTBOURNE} TRUSTEES REPORT (contlmued) FOR THE YEAR ENDED 31 MARCH 2021 STRUCTUR4 GOVERNANCE AND ￿NAGEMENT St Wilfrid's Hospice {Eastbourne) is a company limiied by guaraniee. The Articles of Associaiion were last amended in 2017. None of the Trustee$ h8$ any beneficial interesi in the company. All of the Tnlslees are member5 of the company and guttrafttee to contribut¢ up to £5 in th¢ event of a windinE up. The Tn￿l￿S are also the directors for the purpose of ¢ompatty law. Organlsatlonl struetur¢ Si Wilfrid's Hospice (E&qthourne) had ttvo subsidiary ¢omp#nies ot 31 Mar¢h 2021-. Si Wilfrid's Hos ice Eastbourne Tradi Com Litnited. Re8LStered CompallyNo.. 2198239. Activity through Ihis company includes any'bought-in go(Mls' trading and the oper&tioL% of the hospice café (donated goods retail aciivity now flows though the clwi.ty itselo. St Wilfrid's H05 ice Eastlx)urn¢ Pto e¢ts Limited. Regisrered Company No.. 07054375. Set up to deal with the rnanag¢ment, d¢$ign and construction of the new hospice. This company will remain in exisrence for a period of up to 10 years following wmplelion of the building, t4Li is CUTrenily dorn]anr. The rttults of St Wilfrid's Hospice IEastlM)urne) Projects Limikd have not been consolidated into these fU￿n¢tal 3tat¢ments as its Tesults are inunaterial ￿ the ChaTity and the Group. AppolDtmellt of Trllstees ad eommittee strnctur¢ Trusiees are recruitrd againsi a ser of competenci&8 and to brin8 8 diverse set of skills and experience to the charity. The Board of Trusiees and the Leadership Team work in partnership when developing policy and strategy. In their fiduciary role the a¢counc for the organisation's compliance with regulation and they monitor the perfomiance of the organisaiion agains¢ the strategy and business plan. They receive a ￿11 itiduction and a governance development budgct is sei aside for Iraining focused on strenBihen]ng governance perfomiattce. TrUs￿e$ may serve a n￿XimUM of three tern￿ of thTee yer& The Board meets six titne% a year #t￿ two of thc5e meetings are concerned specifically with a review of strategy. There are Trustee sU￿cOMmIttee5 for Audit. Clinical Governancc. People and In¢ome Generaiion (which also considers the busin￿ of the retail operatioTh). A Trustee sits on the Health & Safety committee. which is an operational comrnitiee chaired by the Chief Exccutive and with staff rcpre5entation. Tern15 of reference and Trusitt metnbership for all comrnittces are approved by the Board of Trustees annually. Trustee5 have individual reviews with the Chasr each year and the Chair is a150 r¢viewed. Every Trustee signs a Code of Conduct upon joining the Board and at the time of Starting a new term. Trustees a]so Complete a Regis*r of Interescs annually. The Articles of A￿latIOn pernit the appotntrnent of up to three Co-optees to each of the sub-comtnittees, with re- appointment annually for up to four year5. Suth Co-(ptees bTing relevant skilis and expertise to the ¢ommitiees and are able to participate and vote equally on mairers. During the year there was one Co-optee on ihe Audit Commillee. one on the Income Generaiioa Committee and two on the Clinical Governance Commitrtt. The Trusiees who seTved duriti8 the year alld their &ttendaD¢¢ at Board m¢eling$ were.. Meetlllgs attended Ms F Maclntyre * A Chair of Trustees Jnd of Pe(yl¢ Committee Mr D Adams # Dr M Barnes • Mr A Breeze + Mrs J Butler • Chair of the Clinical Governance Committee and Trustee Safe8u&rdinB Lead Ms L Ctwnbers • Ms J McGowan • Mr G Meyer # (appointed 22 September 2020) Mrs V Morrey . Mrs K Planterose" • Chair of the Audit CoTnmittce Ms M Richardson • (appointed 22 September 2020> Mr D Tumer • # Chair of the Income Gener3u¢)n Comtniltee 16

ST WILFRID'S HOSPICE (EASTBOURNE) TRUSTEES REPORT (eontlnued) FOR THE YEAR ENDED JI MARCH 21121 Memben of Trnstee C•mmitlety: • Audit Commiitee • Clinical Governance Committee

Ittc¢)me Generation Committre

People Committee Deelslon maklng An annual busine&4 platt setting out the obieetives for the yetr thad is approved by the Board of Tn￿leeS before the start of a new financial year. Thi$ is accompanid by the 5¢tting of an 8nnuo1 budget and ￿shfioW and the agreement of a set of corporate key perfonnance indicator5. The Audit CoTnTnitttt reviews a Schedule of Delega￿d Aurhority within which Ihe exeou(ive ieam operates. The Board of T￿￿le¢S approves the S¢hedule of Delegated Auihoriiy before start of a new financial year. The day to day runrting of the clwity is delegated io the Chief Execuiive and Leadership Team. Commlttee activities "I'he main aciiviiies of the ￿>ard su￿￿Mi￿e¢S during the year were as follows:_ Audit Commlitee Approved a business case for CIPHK a new HR managcment system. Approved a pro￿881 io retain a 50Y• share of the b￿UeS1 of a shares Portfolio valued al c.£750k. Conducted an investment managetnent lender and tecommended the akwointsneni of Raihbones for Board approval. Monitored IT dL8ltal transfomation progr&8. Cllnlcal Governince Committee Conducted virtual qualiry assuratt￿ visits and tnet with clinical lean￿. Reviewed policies and procedures and mporary changes to pnKe5&es brought alMTrUt by Covid-19. Agreed a p)siiion on care of pauents requiring aen)sol g¢nerdting pr￿edureS during the pandemic. Approved an Ant)ual Board Repon and Sthiemeni ofcompliance for medical revalidatLOn. Reviewed the VOICES annual report. Moniiored Ihe Clinical Seryices review worksiTeam. Pefjple Commlttee Monitored the People Swaiegy aThl Workforce Planning in relaiion to lour key arw: RecTuiimeni and reieniion Employee support Core values and ¢ulture HR services. Scrulinised the at￿Ual and volunleer reports. Reviewed and approved the key People Policies and Prixeth￿, including the Coronavirus Temwrary CIMnge$ to the Workpla¢e' Pensions. Performance Development. Recommended Leadership Team remunerdtion adjustments to the Audit Committtt for rniification. Monitored the People Safeguarding ￿'sk Register. Oversaw the rttruitmcnt proce￿ artd ap￿Int￿tAl of trustees- Melanie ￿"¢hardSOM and Giles Meyer. Ineome Genertlon Commlttee Reviewed a 3-year income 8eneration strategy thai includgj creation of an eBv4y sales plarfonn. Reviewed and approved a new strategy for Bought in Goods {BiGs). Approved a prowTrsal to lease increased space at the Hub 10 create a superstore. Recommended the Trading Company budgei 2020121 for Audii Commillee approval. Scruiinised plans and risk regIS￿r for the rwening of thops following lifting of Covid-19 r¢strictions. Reviewed the Ethical Fundraising Policy. Consideraiion and monitoring of plans foT the Hospi¢¢'s 40th anniveT54ry. 17

ST WILFRID'S HOSPICE (EASTBOURNE) TRUSTEES REPORT l¢ontinu¢d) FOR THE YEAR ENDED 31 MARCH 2021 Arrangemellts for getting the pay and remuneration of key mn88tmeDt PEr￿n￿e] Leadership Tearn Salaries are reviewed by the People Cornmittee and ratifled by the Audit Comrnittee. The Board of Trustees reviews the salary of the Chief Executive followmg [rcomt￿cndalL0tt$ by the Prople Commiitee. Salaries are reviewed with reference to hospice secw and other relevant berth￿ surveys. Any r¢l•tlon$hlp$ wlth a wlder n¢fwork lil. umbT¢ll• Wjup) The charity is a tlletnber of Hospice UL a n￿lOtta1 membership or8anisaiion that advocates for the interests of hospices in the United Kingdom. The k)spice is also a member and parneT in the Hospice Quality Parn)ership, established to provide betterpro¢urement for hospices across the ¢ounty. A Memorandum of Understanding h¥s been agreed bythe seven Sussex h05PlCeS to guide their collalx)rative activity. 18

ST WILFRID'S HOSPICE lEA￿BouRNE} TRUSTEES REPORT (cDDtittued) FOR THE YEAR EL¥DED 31 MARCH 21121 STATEMENT OF THE BOARD OF TRUSTELS, RLSPONSIBILITIES FOR THE FINANCIAL STATEMENTS The Trustees. who are also directors of Si Wilfrid's Hospice (EasiE￿Me) for the pur[￿¢ of company law. are resFonsible for preparing the Tnuitts, Report and the accounis in ac￿rd￿n¢¢ with applicable law and Unl￿d Kingdom Accounting Stattdards (United Kingdom Genernlty Acwied A￿(M￿lIttg P￿tIce). Company law requires the TnLStees lo prepgre finan¢ial statements for financTal year and noi approve the financial Sta￿ments unless they are satisfied that the fllwicial statetnents glve a thle and fair view of the state of the affaiTS of the Chariiy a5 at th¢ bal8nc¢ sheet date and of its incoming resources and application of resources. including in¢ome and expenditure. for the year then ended. In pr¢parinE those fU￿1¢Ial S￿￿￿ents which Bive a and fair view. the Trustee5 should follow besi prnctice and.. select suitable thccountiti8 w)licits tnd then apply them consistenuy" observe the method8 and principles of the CIMriti&% SORP. make judgements and estimate5 that are tetsoft8ble and whether applicable accounting standards and 5taternents of recornmendcd practice have Ixen followed. subject to any rnalerial departures di%105ed and cxplained irt the ffftancial $￿tementS.. prepare the fuwicial siatemen￿ on the going b&sis unless it is Inappropria￿ to a&sume that the charitsble ¢ompaDy will ¢ontinu¢ on that blsis. The Tn￿te¢S are responsible for keepLD8 accounting record5 which di5c105e with reasonable accuracy at any time the financial posilion of the charitable company and which enable them io ensure ihai the rtnancial statements comply with the Companies Act 2(K)6. TheTruMees are also responsible forsafeguarding the &ssets of theclwitable companyand for taking reasonable steps for the preyentiort and deie¢iion of fraud and other itTegulariiies. The Trnsitts are responsible for the mainienan¢e and iniegri¢y of the WTporate and financial inforrtthtii)n included on the charitable Company's website. Each of the Tntstees. who held offioe at the dat¢ of approval of this Tntstees. Re￿￿. has confirn)ed lha( Ihere is no infornjaiion of ￿th1¢h they are aware which is relevant to the audit but of which the auditor LS unaware. They have ￿rther onfimied ihat rhey have ￿k¢n appropriaie *eps to identify such relevant infornhation and its establish thai the auditors are made awdre of such inforniation. AUDITORS Haysmacintyre LLP have expressed their willingness to conttnue in otTice as audiiors. A resolution proposing tha¢ the charitable company will go to tender for its auditors for the forth¢omu￿ year has been agreed. In signing this rqK>rt. the Tnjstees are also approving the Strategic Rep)rL in theircapacity as company Directt>r5. Approved by the Ttwtees on 28th Sep ber2021 and signed on their behalf by.. na MKln Chair 19

INDEPENDENT AUDITORS, REPORT TO THE MEMBERS OF ST WILFRID'S HOSPICE (EASTBOURNE) Oplllltsn We have audiied the f]nan¢ial statements of St Wilfrid's Hospice (Eastb)urne) Limited for the ye8r ended 31 March 2021 whi¢h comprise the Con801idated Statem¢nl of Fina￿la] Activities, the Group and Parent Charitable Cotnpany Balance Sh¢¢ts. the Con501idated Stst¢m¢nt (Trf Cash Flows and not¢s to the fujancial sralements, including a Summary of significant awounting poli¢i¢s. The financial rwrting framework thar has been applied in their preparation is applicable law and United Kingdorn A¢¢ounting Siandards, including Financial Reponing Standard 102 The Financial Reporting &andard applicable in ihe UKand Republic ofIrelap￿ (UniEed Kingdom Generally Ac¢epied Accounting Practice). In our opinion, the fujancial statements.. give a Ne and fair view of the of the group's and of the parent ¢I￿l￿ble company's affairs as at 31 March 2021 and of the group's and parent ¢haritable eompany'$ nei movetrn¢rti in fithds. includmg the incom¢ arml expenditure. for the year then ende4. hav¢ been properly prepaTed in accordance with United Kimgdom Generally Accepted A¢countiThg Practice" and have been prepared in acconlance with the requirements of the Conwanies Act 2(M)6. Basls for oplnlon We conducted our &udit in aceordanee with Int¢rnatiottal Standards on Audiiing IUK) {ISA8 IUK}} a]Ml applicable law. Ourresponsibililies under those stsndardsare furtherdescribed in th¢ Auditor's re5POns17>ilities forthe audit of the f￿￿￿claI 5taternents section of our report. We are indcpend¢nt of the group in 3cwrdan¢¢ with th¢ ethical requiretnents that are relevant lo our audit of the fman¢ial slat¢m¢nts in the UL including the FRC'S Ethkcai Standard, al￿ we have fulfill¢d our other ¢thi¢al responsibilities in a¢¢ordance with these requirements. We believ¢ that the audit evidence we have obtained is sufficient and appropriaTr w provide a basis for ouropinion. Conclu￿0￿5 r¢latlng to golDg ¢on£e In audtting the financial 51atements. we have concluded that the trustees, use of the going concern basis of accounting in the preparalion of the fmancial s￿lements is appropriatr. Based on the work we have p￿fOrnIe￿ we have noi ideniified any mawial uncenainties relaiing io events or conditions thai, individually or collectively. may cast s￿nIfIcant doubt on the group's ability to continue as a going concem for a period of ai least Nelve montlLS from when the fxnancial stsments are authorised for issue. Our resr)nsibilities and the ￿sponsIbl11￿￿4 of the trustees with rwt ￿ going concern are described in ihe relevant sections of this re￿[1 Other Informatlon The trustees are responsible for the other inforn￿lI0n. The other infornlltion compristt the infornmtion irteluded in the Trustees. Report. Our opitiion on the fwncial statements do¢s not cover the oth¢r infomlation and. ¢x¢¢pt to the ¢xt¢nt oth¢rwis¢ ¢xplicitiy stated in our r¢po¢ w¢ expr¢$3 gny fonn of ¥$wrd￿¢ Con¢1￿10n th¢rwn. In conne¢iion with our audit of the fmancial sraiements, our Tesponsbi ility is to read the other infoTmauon and, in doing so, ¢onsider wh¢th¢r ihe other infonnation is mawially in¢¢)nsist¢ni with th¢ fuwicial 51at¢m¢nrs or our knowledge obtained in the audii or otherwis¢ appears ￿ be ma￿nallY misstsreJL If we identify s￿h marerial inconsistenciesorapparentmaterial misststements. we are Tequired ￿ deiern]ine whether there is a ￿￿erial missthtemeni in the fujancial stsiements or a material missthiemeni of the other infornlation. 1£ based on the work we have perfornied. we conclude that there is a material missthtrmentof this other infornlltioo we ate required to re￿ that facL We have nothxng to rew>rt in this regard. Oplnloms on otber matters preserlbed by the Comp#Dies Aet 2006 In our opinion. based on the work undertaken in the course of the audit.. thc infornationgiven in theTrustets' Reporr(whi¢b include5 the stsutegic report and the dI￿t0[$. report prepa￿d for the purp05e5 of ¢ompany law) forthe f]nan¢ial yearforwhich the financial statementsare PTepared isconsistent with the fman¢ial staiemenis" and the5trategi¢ rewrtand the directors, reportincludedwithlntheTn￿ttt$' Rwrthave been Prepared in accordance with applicable legal requirements. Matters OD whleh we Ire requlred to report by exeeptlon In the light of the knowledge ond understsndin8 of the group and ihe parent charltsble company and its environment obtained in the course of the audit, we have not identified material mi&statements in the Trusiees. Report (which incorwjrates the stra￿81¢ rewjrt and the directors. report).

INDEPENDENT AUDITORS. REPORT TO THE MEMBERS OF ST ￿LFR1D's HOSPICE {EASTBOURNE) We have rtothirtg to report in ffspect of the following mattu5 in r¢lation to which the Companies Aci 2006 require5 US to report io you if. In our opinion.. adequate accourtti118 records have noi been kepi by the p8rcnl ¢haritable ¢ompatty, or returns adequate for our audit have not been received from branches noi visid by us" or the parent charitable company fmancTal stsiements are not in agreement with the ￿COUntIng records and renirns. certain disc10￿cS of tn￿le¢s. rcmunerntion specified by law aye noi made. or we have not received all the itiformatiiTrn and expianatsons we wuire for our audiL Reiponsibtlitiej of trnytees for the flnttel#l sttettkeLts As explained more fully in the Irustec5' rtswtsibilities statemeni se¢ outon page 19, the trustees (who are also the directorg of the charitable company for the pur￿SeS of company law) are responsible for the prepardtion of the financial statements and for being ￿tisfied that they give a true and fairview. and forsuch internal control as the trusttts deterniinc is necessary o enable the preparaiion of f￿anCial stthtements thai are free from oweri31 missthtement. whethcr duc to fra￿d or error. Iti preparing the financial stsiements, the tyU￿ees aTe responsible for &ssessin8 the group's and the pareni charirabl¢ company'$ ability io continue as a going concern, di%losing. as applicable. matter5 ￿lated to going Concern and using the ¥oing concern basis of accoun(ing unless the M￿le¢S either intend to liquidate the group or the pareni charitsble wmpany or 10 cease operations. or have no realistic almative i￿1 to do so. AuditOT'S r¢5ponyibllltI￿ for ihe #lldli of tbe fiDne1￿ statements Our objwiiv¢s are t(Tr obtsiD re&s(mable &&surance aknut whether the flnancial sth¢ements as a whole are fre¢ frorn matcrial mi¥5taiement, wheth¢rdue to fraudor ¢rn)r. and to issue an auditor's re￿rt thai includes ouropinion. Reasonable assurance is a hi¥h lev¢1 of &ssurance, but is not a guaratitee that an audit conducied in accordance with ISAS {UK) will alway5 detect mat¢rial misstatement when it exists. Misstatements can arise from fraud or error ond are Considered material if. individually or in the aggregate, they could reasonably be expecied to influence the economic decision5 of user5 taken on Ihe ba515 of these fuwicial sthtement& Irregularitie5, Lncluding fraud are insthnces of nonrfompliance with laws and regulation5. We design PEf)cedures in line with our rcsFKbnsibtlities, ouiljned above, io de*cL maitrial misstatements in respect of irregularities. including fraud. The exteni to which our procedures are capable of detecting irre8ularitte5, including fraud is dethiled below: Based on our understanding of the group and the environment in which it opera￿. we ideniified ihai the principal risks of non-compliance with laws and regulalions related io tegula¢ory requirements of the Care Quality Comrnis%ion, Charity Commission, Fundrdising re8ulations. Employrnent law. GDPR and we considered the exieni io whi¢h non-compliance might have a material effect on the financial statements. We also considered ihose laws and regularions that have a direct Impact on thc preparation of the finartcial statements such as the Companies Aci 2￿6, the Charities Act 2011. income i&x and payroll tax. We evaluated maTJagement's inceniives andoppommiries for frauthilentmanipulatton ofthe financial staiementg{including the risk of override of controls). and de￿rnined thar the principal risks were r¢lated to ￿sting inappropria(e Joumal entries 10 revenue artd management bias in accouniing estima￿ and applicwion of Controls around auth0ri5ation or expendiwre ¥nd payments. Audii procedures wfornled by rhe engagem¢ni ioclud¢d.. Inspecting Iru$tee8' meetin8 minU￿S- Inspe¢iing corre5ponden¢e with reBulaiots and authoTitiU; Discussions with managern¢nt in¢luding coL8ideTation of knThn or suspected insthnces of non-complian¢e with laws and regulation and fraud: Evaluaiing management's wntrols desi8ned to prcvertt and detect irregulari Identifying and testin8 j(wna]s. in panicular joumal entries p)si¢d with unusual attount cornbinations. Jx)stings by unusual users or with unusual d￿criptIOns. and Challengin8 a&sumptions and judgements made by ll)￿na￿l in their ￿Ill¢al estimates. A ￿rther description of our rtqPTJsibililies for the audit of the fuwicial Sthiements 15 knted on the Fillarneial Reporting Counehl's website at.. wiviv.frc.orts uklaudiiorsres Jisibililies. This desrriprion fonns part of our auditor's report. 21

INDEPEI¥DENT AUDITORS, REPORT TO THE MEMBERS OF ST ￿LFluD's HOSPICE (EASTBOi]IiNE) Uyt of our report This report is made solely io the charitsble compartYs rnemiw a$ 4 iKJdy. in accoTd4n¢¢ with Chapter 3 of Part 16 of the Companies Aci 2006. Our audii work has been undertaken so that we might state to the charitabl¢ compan￿$ mernbers those tnaiters we are required to stste to thetu in an Audito￿$ rep)rt￿d for no otherpuTPOS¢. To the fullesi exteni perniiited by law, we do notaccept ora&%ume resp(Trnsibility to anyoneother than the charitsble company andthe Chari￿le companys rnernbers, as a l￿dy, for our audi¢ WOTL for this repoTL or for the opinions we have fomied Lee Stokes (Senior Sthmiory Auditor) For and on beI￿lf of Haysnwintyre LLP, sta￿tOry Auditor Date 01 October 2021 10 Queen Street Place London EC4R IAG 22

ST WILFIUD'S HOSPICE (EASTBOURNE) CONSOLIDATED STATEMENT OF FINANCIAL ACTivrrIFS (Including In¢om¢ and Expettdithre Aeeoont) FOR THE YEAR ENDED 31 MARCH 2021 UDrutricted Rfstri¢t¢d Funds Fwids Trfl 2•21 Totil 202 Notes INCOME FROM: Donations nd legacies Donated g•Jods income Charitable Activities Siawtory fvnding and grants Other ¢r4ding activities Income from trading Incotne from lottery Inve5tmenis Other 5.184,424 3J52 359.357 5,543.781 3,352 4,655,873 158,188 2J 4,197.697 4,197,697 2.152.213 475.161 320.003 34.221 138.108 475.161 320.IM)3 34,221 138,108 969.257 314,910 56.882 24.981 TOMI Income IOJ52.966 359J57 10.712.323 8.332.304 EXPENDITURE ON: Ralsing funds Fundraising ¢osts Trading costs of g4)ods sold and other cos 954.974 4.301 959,275 882.830 877.390 877,390 977.547 Chirltabl¢ 4cdvltles In patient Wellbeing Community Nursing 3.859.8l5 296.493 1.673,157 71,835 279.071 43.938 3,931,650 575,564 .717.095 3,717.979 551,037 1,757,005 To¢•1 expendlture 7.661.829 399,145 8,060,974 7,886,398 Nei g¥In￿(lOSSeS) on inv¢sunethts Nel in¢om¢ll¢ipenditure) Gro￿ trgnsfers betwe¢n fuTKL5 2.691.lJ7 139,7881 2,651.349 445.906 21 Net movtmeni i• funds 2.691.137 (39,7881 2,651.349 445.906 Fund baianccs at l April 2020 15.865,929 391.035 16.256.964 15,811,058 Fund ballnees at 31 M￿ch 2021 20,21 18,557,066 351.247 18.908.3I3 16,256,964 All income and expendiDJre arises from ￿tiDUing activities. Full derails of income and ex￿dI1￿ by fund for the prior yearare given in no* 25. The notes on pages 26 to 43 fonn part of the fmallcial ststemell 23

ST WILFRID'S HOSPICE (EASTBOURNE) CHAIUTY AL¥D GROUP BALANCE SHEETS AS AT 31 MARCH 2021 Hosplee Group 2021 2020 2[121 2020 Notes FIXED ASSETS T￿SIble 8$5¢ts Inv¢$tm¢nt properti¢s 12 13 10.033.577 753.278 10,129.616 753,278 10.034.033 753,278 10,130,622 753,278 10,786,855 10,882.894 10.787.3l I 10.883,900 CURRENT ASSETS Stocks Assets held for r&8ale Debtors Inve5tTnenls Cash at bank and ith haThd 9.528 6,685 250,000 2,137.956 56.440 4.480.783 15,663 13,771 250,000 2,118,374 56,340 4.518,111 15 14 16 3,662258 104231 5.911.805 3.661,839 104,130 5,916,077 9.687.822 6.931.864 9,697,709 6,956,596 CREDITORS: amounts falling due wiihin one year 17 (1.561.965) (1.567.977) (1.576,707) (1.583.532) CURREL¥T ASSETS 8.125,857 5.363,887 8,121,rKJ2 5,373,064 TOTAL ASSETS LESS CURRENT LIABILITIFS 18,912,712 16,246,781 18,908,313 16,256,964 NET ASSETS 18,912.712 16,246,781 18.908,313 16,256,964 FUNDS: Restricted funds Unrestricted Designaied funds Operaung reserve 20 351.247 391.035 351,247 391.035 21 14.169.340 4.392.125 12J65.929 3.489.817 14.169.340 4,387,726 12J65.929 3,500,000 18,912,712 16,246,781 18.908,313 16256.964 Th¢ ￿count￿ were approved by the T[￿St￿5 and authorised for issue on 28th Seplember 2021 and signed on its behalf by- Mrs K Plani¢rose (Chair olAudit Committee) The surplus for the charity ortly for the year is £2,665.931 (Surp1￿$ 2020: £445,906). The noles on pages 26 to 43 forni part of the fuwicial ststement& 24

ST WILFRID'S HOSPICE {EASTBOURNE) CONSOLIDATED STATEMENT OF C￿sH FLOWS AS AT 31 MARCH 2•21 21121 20ZI) Note Casb flo￿ from operatiD8 aCtI￿tIes. Net Lyshprovidtd by opernlinx oc11￿.11¢$ 23 .689.073 .184.372 Csh flows from Investing a¢tivltieJ: Dividfflhds, intrrest and rents from inves￿entS Proceeds from the sale of plant and equipment Purchase of property. plant and equipmeni Transfer of investsnenis 34,221 3,574 {281,111) (47,791) 56,882 441 (186,074) 154,161) Net esh (used in) investing a¢tivities (291,107) (182,912) Change in and cath ¢qui￿lents in th¢ rtptyrtlttg ptrlod 1.397,966 1,001,460 Cash and ¢&5h equiv41¢nts at the PrtinniD8 of the rep)rtI￿ pLYtod 4.518,111 3.516,651 Cash and cash equlv•lenls at th¢ end Of the r¢p•rtlog per14NI 5.916.077 4,518.111 25

ST WELFRID'S HOSPICE (EASTBOURNE) NOTES TO THE ACCOUryTS YEAR EL¥DED JI MARCH 2021 ACCOUNTING POLICIES The principal accounling policies adcpted, judgements and key sources ofiud8emenr, estDnaiion and uncertainty in the preparnion of the fU￿nClaI sthrements are as follows.. Ststement of eomplianee The fmancial statements have been pryared in accordance with Accounting and Rewjrting by Charities: Statement of Recommended Practice applicable io charities preparmg thetr accounts in accordance with the Fftnancial Reporting S￿ndard applicable in the UK and Rq)ubli¢ of Irelend (FRS 102) - (Charities SORP Second Edition, effective l January 20191. the Finaticial Reportin8 Stwulard 4yplicable in the UK and Republic of Ireland (FRS 102) and thc Companies Act 2006. St Wilfrid's Hospice (Easib¢)urn¢) meets the defLniti(m of apubli¢ benefii entitywKlerFRS 102. Assets and liabilities are illltially reco8ni5ed at historical cost or trar￿tion value unless otherwis¢ slated in the relcvant accounting poli¢y note(5)- la General Informitloll The Charity is a private company limited by guarantee. incorporated in England and Wales (company number.. 01594410) and a chaTiry in England and Wates (charity number.. 283686). The charity's registered office is I Broadwater way. E&¥ibourn< East Sussex. BN22 9PZ. ij Preparltloll ofAccounts on * golng CODeern buls At the time of approving the fjnancial staiements. Tntsttts have a reasonable expectstion that the Charity has adequa resources to continue in operational existence for the foreseeable future. tn addition. through appropria consideration of risks as part of its nornial risk mallagemeni processts and mitigating actions both already taken and available io be taken. the Tnjsiees consider there are no material uncertainties aboui the Charity's ability to continue as a go]ng concern. The review of the Charity's fU￿nCIal ￿$1110￿ reserves levek and fiLture plans gives Trustees collfidenc¢ the Charity remaitts a 8Oirt8 eon¢ern for tbe foreseeable futur¢. Croup fln•ll¢tsl $tgtem¢nts The fmancial statements consolidate the results of the Charity and its wholly owned subsidiary St Wilfrid'$ Hospice EastbourneTrddm8 Cornpany Limit¢d (r¢gi5t¢red Dumtr¢r'. 02198239). Th¢ ￿5￿lts of the wbolly owued $ub$idiary, St Wilfrid'8 Hospic¢ (E&511)oum¢) Proj¢¢ts Limited, h¥$ not b¢en con501idawl into these fuwicial stat¢ments as its results ar¢ immaterial to the ¢lwity and gr¢wp. A 5epara Sraiemeni of Finan¢ial A¢tiviti¢s and Income and Expendinjre Accouni for the Clwity has noi been presenied because the Chariry has uken advanrage of Ihe exemption afford￿ by s¢¢iiou 408 of the Companies Aci 2006. The re81￿cred 0￿1¢¢ for these subsidiaries is the same as the pareni. Theconsolidaiedsiatemeni of financial activities. incomeandexpendiiureaccountandbalancesheei include the financial Statements of the company and its Subsidiary undertaking made up 10 3 1 March 2021. The company has taken advantage of the exempiion from presenting its own income and expendifure account. The swi1￿8 of the company for the financial year amounted to £2.665.931 (21Y20: Surplus £445.906). All illtercompany transactions are eliminated ollconsolidation. 26

ST WILFRID'S HOSPICE (EASTBOURNE) NOTLS TO THE ACCOUNTS leonthilled) YEAR ENDED 31 LKARCH 2021 ACCOUNTING POLICILS (eothtlnued) IJ All income is iticluded in the Statement Of Financial Aciiviiies when the ChaTiry is legally entitl￿1 to th¢ incom¢, it is probable that the income will be ￿ee1V￿a and the amouni can be quaniified with rewnabl¢ ac¢uraey. For legacies. entitlement is when the chatity is notified of an impendmg distribution with certainty of value, or when the lega¢y is received. We use infonnatson provided and judgern¢nt to conclude whether the legacy meets the revenue recognition criteria and is therefoTe amed in the ￿￿ou￿￿. Sthtutory funding comprises amounts rxeiv#bl¢ ID the year from the NHS. Lottery income represents tscket 5ale5 r¢¢eived in respect of lotteries held durittg the year. Income from tickets sold in adv8n¢e of a draw being held is carried forward to the period in whkch the draw takes place. Gifts in kind dOna￿d for distnlyuiion are included ai valuaiion and recognised as income when they are distribut¢d the projects. Gifts donatcd for resale are included &s income when they are sold. Donated facilities ar¢ included ai the value io the chan.ty where this can be quanufied and a third party is be4ring th¢ w8t. No amounts are included in Ibe fmancial ststements for services don￿￿ by volunteers. Rental income is recognised on a T￿e1vab￿ b¥5iS. RetalL Hospltallty and Lelsure GrAn¢ Fund In¢om¢ Income from th¢ at￿ve fi￿￿ h&s been recognised at the d￿e that the funding detsils and entitlement criteria were published by the government. Th¢re aT¢ 00 perf¢)rniance conditions atrached ￿ the ￿ndIng thai would prevent recognition at this dat¢. EXpendIt￿re All expendittwe is a¢¢oulld for on an ac¢rua15basi5 and been classified under headiDgs thai aggregat¢ all costs related to that category. Expenditure is classified w￿tr the following actiyity headings.. Costs of raising fijnds comprises of fiuthising, chariry shops, loiiery and trading actLVitie$ Expcnditure on charitable activilies compriw of adults and children services for families facing termi￿1 illness Other expendÈture Tepresents the costs associad with investment prwies Where costs cannoi be direcily atiribured ￿ panicuiar headings they have been allouted to activities on a basis consisieni with use of theresources. Supports cosis are those incurred diTectly in support of eX￿￿1￿￿e on the objects of thecljarity. These are allocated to charitable aciivities in proportion to other experyjiture. Govenwice costs rela to wmp1iw￿¢ with ¢lwTity wmpany regulations and the stsxtegic direciion of the organisation. 1.8 TaDglbl¢ fixed ￿ets and depreclAtIo Tangible r￿ed assets other than freehold land ar¢ stated At ¢0st less deprecitttion. De￿￿lation is provided at raies ¢4l¢u]ated io wriie off th¢ cosi less ¢￿11￿¥t¢d r¢sithwl value of ￿ch over its eX￿ted use￿1 lift, asfollows.. Freehold larMI is tLOt depreciatcd Freeholdbuildin85 Computer equipment Plant and equipment Fixtures atldfittings Motor vehicles 2% p.a. on cost 20V.- 33. JO/p p.a. on ¢0 IOV(- 33.30/• P.& on cost 20Y• p.a. on cost IIW(- 25•/• p.a. on cost lovesimeni properties are included in the bajance Sheet at their ot*n rnarket value. Depreeiation is provided only on those Knvesth)eni properties which are leasehold and where the unexpired lease terrn is le&s than 20 years. 27

ST WILFRID'S HOSPICE (EASTBOURNE) NOTES TO THE ACCOUNTS (¢ontiDued) YEAR ENDED 31 MARCH 2021 ACCOUNTING POLICIES (¢otyth1￿ed) Finandal In5trMments The Chariry only has fjnancial assets and fwncial liabilities of a kind thai qualify as bastc fjnancial instwmenis. Basic fjnancial insmmenrs are iniiially recognised ai tra1￿110￿ value and subsequently n)easured at their Settlement value with the exception of bank loans which &e subsequently meagjred at amortised cosi using the effective interest rnetho 1.10 Investments Investments are a forni of basic fmancRal instrLrnts 8nd 8tt i￿lti&llY sknwn iti the financial ststements at maik value. Movements in the market values of invc5trnents are 5howD &s Unreali￿ 8ain5 and10&ses in the Ststement of Fina￿lat Activities. Profits and losses on ￿ reall￿tion of investments are51x)￿ &5 re4lisedgainsand Ios5e5 in the Staternent of FinaTLci¥I Activitio. R¢alised gains and1055es on invesiments are ¢alculawl1rn Sales pr(Keeds and th¢ii openin8 caTryiog values or th¢lrpU￿ha9e value if acquired subsequeni to the fwst day of the fmancial year. Unreali5ed gains and1055¢5 are calCula￿d as the difference between the fair value at the ywend and their¢a￿l￿g value. Rea]ised and unTea]ised investm￿1 gaiJ]s and losses ar¢ ¢¢xnbined in the Sthiemeni of FitwKial Activiiies. 1.11 Stock S￿k consisrs of purch&sed goods for Tesale. Stsxks are valued at the lower of cost and realisable value. liems dollatrd for resale or distribution are not included in the fi￿3nCIal sthtrmellts uotilthey are sold or distributed. 1.12 Credltors aDd provlglons Creditors and provksions are recognised where the charity has a present obligation resulting from a past eveni thai will probably result in the transfer of ￿rtd$ to a third party and the amount due to settle the obligation can be nJca5ured or cstirnated reliably. Creditors and provisions are Domially reeogrti￿ at their settlement amount afier allowing for any trade discounts due. 1.13 Debtors Trade and 0tlLerdebtO￿ are recognised al th¢ 5ettlemenl atnount du¢ after any tr di5CQUnt offered. Prq)aymcTht5 ar¢ valu¢d at the atnount pr¢paid net of any trade dixounts due. 1.14 C•sh at bank and in hand Cash at bank and cash in hand includes cash andshort ierm highly liquid investsn¢n￿ with 45hort maturity of three months or less from the da￿ of a¢quisiiion or opening of the dwit or similar account. I.IS Pensions The charity operdtes a defined contribJtiort pension scheme. Contnbutions are charged in the accoutjts as they become payable in ac¢i)rdance wilh the rules ofthe scheEne. 1.16 Donated goods The Tru$￿t% Consider the valuationof doDated 8otsds for resale at the point of receipt LS impractical, due to the high volume of low value items and the athnini5trativecosts involvcd in vAluatiort. Good5 donated forres&le ttre therefo reco8nised in the accounts at the point of sale. .17 Fttnd aeeountittg Generdl funds are unrestricted fund5 which are 8vai]able for us¢ at the discretion of the miste¢5 in furtherartee of the g¢neral objectives of the charity and which have not been designated for 0thcrpury￿e Designaied funds compriseunre5triCted ￿ndS ihai have been srf aside by the trustees for particular PUTPOSes. The aim and use of desiBnad fijnd is sd out inthe noies to the financial stsiements. Restricied fijnds comprise fimds ￿ee1Ved for a specific expenditure as specified by the donor. The aim and use of each restricted is sei oui in the noi&% to the fuw)cial ststements. 28

ST WILFRID'S HOSPICE {EASTBOURNE) NOTES TO THE ACCOUNTS {eomtlDued) YEAR ENDED 31 MARCH 2021 ACCOUNTING POLICIES (￿ntinUed) 1.18 Eslirnales •nd judgem¢nt5 Eslimates and judgernents arr Contin￿lY cvaluated aThJ are based ort hiS￿rical experience and other f￿10r$, including expe¢tations of future events that are believed to be reawnable uThJtr the circumstsnces. Although these estimates ar¢ b&sed on tnana8ement's ￿ kTK)wled8e of the amounL events or actioT4 acwal results uliimately differ from those estitna*s. The Trnstees considerthe evaluation of usefvl exonomic life of fued ￿ets to be the areaof judgement with sigrtiflcarti etTeei on the flnartcial sthleMen￿ Funher &tsiLs on this judgement are provided tn the r¢levartt section above. 1.19 Assets held for resale Assets held for resale are sl)own in the finwKial statements at market value. Prr)fii and on the realisation of &wts heid for re5a]e are shown ￿ realissj gau]s and losses in the Statement of Financial Acriviiie& Realised gains ILwes are calcula￿1 between sales prc¢eeds and th¢iIiwiDg c4nyin¥ value DONATIOL¥S, LEGACILS KYD STATifroRY FUNDING Unrestri¢ied Re¥tri¢ted FuDds Futhds 2021 Tr)naiions and gifts Donated Go(th Income Legacies receivable Grants receivable for core aclivities 1239,549 3,352 3.944,875 4,197,697 359.357 1,598,906 3,352 3.944,875 4,197.697 9.385.473 359,357 9.744,830 DONATIONS, LEGACIFS AND STATUTORY FUNDING Unrestricted Fund5 Restricted Funds 21120 Prlfyr Year- 202(1 Dortatiorts and gifts Dol￿ted Goods Income Legacies receivable Grants receivable for core activiiies 1.416.707 158.188 2.814.794 2.152.213 424.372 1.841,079 158.188 2.814.794 2,152.213 6541.902 424.372 6.966,274 29

ST WILFRID'S HOSPICE {EASTBOURNE) NOTES TO THE ACCOUNTS (Continued) YEAR ENDED 31 MARCH 2021 AcfiviTIES FOR GENERATING FUNDS 2021 21120 TradlDg Ineome *nd eosts Trndlng kneome Donat¢d gix)ds income Donated G(x)ds tn¢ome- Gifi Aid¢d Bought in good% incom¢ Street ¢afé In￿rne 451,707 3J52 7,950 15,504 748,293 158,188 22,063 198,901 478.513 1.127.445 TrAdlng expenses Cosi of sales Street tafé costs StafFexpcD5es Prop¢rty expens& Administration expenses Dllapldation￿DCpr¢cLatl0ll 10.749 75,399 403.120 299.672 64.580 23.875 13.384 172,494 428.829 264.913 75.888 22.533 877J95 978.041 Less interest received (5) (494) 877.390 977,547 Total (dtflelt)Isllrplus (398.882) 149.898 Number of shops Note.. £6,500 manag¢rn¢ni fee has been elimin￿¢￿ on wns)lidation. whtch rtdu¢¢d the tr￿Ing d¢fi¢ii ¢ompared ¢0 the Trading Company deficii shown in note I l. All income included donated gift aided goods and gifi aid has been included along with all costs associated witb the Trading Company op¢rations. Prior year iti¢ome and costs hav¢ been amended io refleci this ¢battge. 30

ST WILFRID'S HOSPICE {EASTBOURNE) NOTES TO THE ACCOUNTS (continued) YEAR ENDED 31 MARCH 2021 INVEMIENT INCOME- UF4RESTIUCTED 2021 2020 Rentsl income from investmeni properti Income from lisied investhKn Interest receivable 23210 35,492 3,070 18.320 34.221 56.882 OTHER INCOME- UNREST1U￿ED 2D21 2020 Education courses and recharges Other income I2,￿2 126.106 17.538 7,443 138.108 24,981 TOTAL EXPENDITURE Other Dlreet Cost$ Support Costs Allocation Staff Costs Total 21121 Charltable expendlture Primary costs Inpatjeni Wellbeing Community Nursing 2,163,234 324,848 1,133.395 806.137 106.162 79.670 962.279 144.554 504.030 3.931.650 575.564 1.717.LV)5 3.621.477 991.969 1.610.863 6,224.309 Costi of genertlng fvndi Non-charitable tradin8 Fundraising 403.120 376,863 474.270 414,546 877,390 959.275 167.866 4,401,460 1,880.785 1.778.729 8,060.974 SUPPORT COSTS 2021 Tot1 Supportstaff Off￿¢ Prerni5e5 and utilities I.090.322 126,211 544,718 17,478 1.778,729 GOVERNANCE COSTS Legal and Profe￿i0nal Auditors, remuneration 878 16,61M) 17.478 Restricted expenditure for 2021 £399.145 (2020 £460.943). expendinwe 2021 £7.661.829 (2020 £7.425.455). 31

ST WILFRID'S HOSPICE (EASTBOURNE) NOTES TO THE ACCOUNTS (conthiued) YEAR ELYDED 31 MARCH 2D21 TOTAL EXPEL¥DrruRE (eoDtiDued) Prlor Year- 21120 Stff Other DiTe¢t Costs Suppor¢ Cost$ Allocatlon Totsl Costs 2020 Charliable exp¢ndlture Prlmary costs Inpatient Wellbeing Community Nursing 2.270,047 340.877 1.189.313 453.￿9 60,702 46.563 994,923 149,458 521,129 3,717,979 551,037 .757,005 3,800237 560.274 .665.510 6.026.021 Costs of getterthi8 funds Non.clLaritable trading Fundraising 428,829 396,(K19 548.718 313.260 977.547 882,830 173,561 4,625,075 1.422,252 1,839,071 7,886,398 SUPPORT COSTS 21120 Tot81 Support sthff Offi¢¢ Premises and wiliues Governance l.l45.715 238.013 439,430 15,913 1.839,071 GOVEILNANCE COSTS L¢8al and professional Auditors, remu1￿&t10n 2,413 13,500 15,913 32

ST WILFRID'S HOSPICE (EA￿BOuRNE) NOTES TO THE ACCOUNTS {contlllued) YEAR ENDED 31 MARCH 2021 NET INCOMEI(EXPENDrruREI 2021 20211 Net income is stated after.. Auditors. remulleration Audit service5 Non-audii setvices Depreci&tion 14,650 1,950 375,839 13,5 319.142 TRUSTEES AND RELATED PARTY T￿NSAcTIONs No twstee$ w¢r¢ r¢irnbuT5ed exp¢Dses during the year{2020.' Two tswiees were ￿1MbUrSed £350 for travel cosls). Non¢ of th¢ oth¢r tnLSt¢¢s (or 4ny t£T50nS coJ]nected with them) received any ttmulleration or reimbursement of Ther¢ w¢r¢ other r¢knted party transactions dunn8 the current or preceding year. Hospice and Group 2021 202(1 Number Number EMPLOYEES The average monthly numberof employees dllrll￿ the year was.. Inpaiieni Wellbeing Hospice at Home Support staff Fundraising elail 69 15 72 22 46 12 20 45 14 21 206 220 The full time equivaleni rtumber of employtts at March was". Inpatient Wellbeing Hospice at Home Support siaff Fundraising Re￿11 52 12 31 34 52 17 30 32 13 18 18 158 162 Employment eosts Wag¢s and salaries National insurattce P¢n$ion costs RedUnda￿Y costs 4.640.058 425,546 418,995 7.183 4,946,539 412,366 406,412 5.491,782 5,765,317 33

ST WILFRID'S HOSPICE (EASTBOURNE) NOTES TO THE ACCOUNTS l¢thithiu¢d) YEAR ENDED 31 MARCH 2021 EMPLOYEES ( eontinued ) The number of employtts whose annual reMuner￿ll w&8 £60.IN)O or more were: zozi Number 2020 Number £60.rx)0- £70.000 £70.IKJO- £80.OCKJ £80.(X)0- £90,(M Contributions totalling £24,870 {2020: £24.018) w¢re made to d¢fin¢d ¢onknTrutiOn pension schemes ort behalf of employees WI￿$¢ emolum¢nts eK¢eed £60.0(K). The tothl employee benefits of the relevant key Ma￿￿ement per50nD¢I of the ClwitylGr()up wer¢ £418.058 (2020.. £457.176). The redundancy costs of £7.183 {2020: £nill were fvlly settled before the year-c￿. 10. TAXATION The company is & registered charity and as such is exempt from thxauon on its income so long as this is applied for clwttable putposes. 11. NET INCOME FROM TRADING ACTIVITILS OF Su￿IDIARy The ¢hariiy has wholly owned group companies which are incorporated in the UK and their r¢gi5tercd offi¢¢ address is l Broadwaler Way, Eastbourne, East Sussex. BN22 9PZ. St Wilfrid'5 Hospice {Eas¢bourn¢) Projecls Limiied was dorniani during the current and preceding year, but Si Wilfrid's Hospice Trading Company Limited sells Brought In Goods from 8 diftereni branches and rhe Street Café operaiion5 as shown in note 3 to the accounts. However, note 3 shows the full Retail operation income and Cosis, Donaied Goods Income is now recognised within ihe Charity Accounts. The company disiribuied its taxable profits to St Wilfrid's Hospice (Eastbourne) under a Gift Aid Declar￿LOn. A summary of its trading results is shown below. 2021 2020 Turnovcr Expenditutr 25.429 (69,6841 234,179 (191,840) Opera¢ing (10$s1l profit (44,255) 42.339 Interest receivable 494 (Los$llprofit for the year (44,250) 42,833 2021 2020 Tangible fLxed as5eis Current assets Current liabiltties 458 14,199 (18.953) 1,008 73.604 {04,512) Net (llAbUltles)lassets (4,296) 10.100 Capital and reserves (4,296) 10.100

ST WILFIUD'S HOSPICE (EASTBOURNE) NOTES TO THE ACCOUNTS lcontlnwed) YEAR ENDED 31 MARCH 2021 12. T ANGIBLE FIXKD ASSETS fixtur And Fittinp Hospi¢e Land and Buiidin8S Conhputer Plant #nd EqulpmeD¢ eq￿lPDi¢n¢ Motor Vehleles Total CwJt Ai l April 2020 Additions Disposals 11.061,022 625.464 178,780 (262 J08) 102.290 23.325 (1.507) 830.470 66.173 (85.955) 74.571 12.833 (500) 12.693,817 (350.270) At 31 March 2021 11,061,022 541,936 124.108 810.688 86.904 12,624,658 Depreelatlon At l April 2020 Charge for the year Oo disposals .316,497 202,120 525,561 70.708 (261.189) 41.026 27.776 (817} 656.983 61,441 (85,9551 24.134 13,244 {448) 2,564,201 375.289 (348.4091 Ai 31 March 2021 1,518,617 335,080 67.985 632.469 36.930 2,591.081 l¥et Book Vlu¢ At31 Mawh 2021 9.542.405 206.856 56,123 178.219 49,974 10,03J,577 At 31 March 2020 9.744.525 99.903 61.264 173,487 50.437 10.129.616 Group Cost Ai l April 2020 Addiiions 'swTrsals 11.061,022 627,112 178,780 (262,3081 102290 23.325 (1,5071 830.470 66.173 185.955) 74.571 12,833 (5001 12.695,465 281,111 (350270} Ai 3l March 2021 11,061.022 543.5R4 124.108 810,688 86,904 12.626.306 Depr¢¢itioo Ai l April 2020 Charge for the year On disposals 1.316.497 202.120 526.203 71.258 (261.1891 41.026 27.776 1817> 656.983 61.441 (85,955) 24,134 13.244 (448) 2.564.843 375,839 {348,409) At 31 March 2021 1.518.617 336.272 67.985 632.469 36,930 2J92,273 Ntt Book Value At 31 March 2021 9,542.405 207,312 56.123 178.219 49,974 10,034,033 At J l March 2020 9.744.525 IW,909 61.264 173.487 50.437 10,130.622 35

ST WILFRtD'S HOSPICE (EASTBOURNE) OTLS TO THE ACCOUNTS (eontlttued) YEAR ENDED 31 MARCH 21121 13. FIXED ASSET INVESTMENTS- GROUP AND HOSPICE InYe$tmefjt Propertles Market value at l April 2020 Disposals at cost Revaluation 753.278 Market value at 31 March 2021 753.278 Hlst•rlt#l ¢ost: Ai 31 March 2021 516,851 Ai 31 Marth 2020 516,851 The Tn￿le¢S are of the opinion thai the mthei value of the propenies heid is not materially different from the carryin8 value in the financial statemert￿ The last valuation was carried out in March 2019. 14. DEBTOILS Ho￿lee Group 2021 2020 2021 2020 Legacies Trade deb￿rS AllLounts owed by group urtdertakmgs Prepayments & accrued income Other debtors 2.114.653 874.818 709,625 956,748 48,959 363,072 59.552 2,114.653 870,fA)7 709,625 975,229 621,956 50,831 622285 54,294 373.968 59,552 3.662258 2.137.956 3,661,839 2,118,374 15. ASSETS HELD FOR RESALE- GROUP AND HOSPICE 2Q21 21120 Akfets held for re5aie- property 250,000 TotAI 250,000 36

ST WILFRtD'S HOSPICE (EASTBOURNE) NOTFS TO THE ACCOUNTS (eontillued) YEAR ENDED 31 MARCH 2021 16. CURRENT ASSET INVESTMENTS 2021 202D oted investmenls 56,340 Additions 47.791 Totl- Croup 104.131 56.340 Investment in subsidiaries Share capital - St Wilfrid's Hospice (Eastbourne) Projects Limited - St Wilfrid's Hospice Eastbou￿￿ Trading CompaDy Limited 100 100 Totl- Hosplce 104,2J2 56,441 In the opinion of the tru51ce5. the aggrcgaie value of the company's investtnent in subsidiary undertaking5 is not les8 tharl the arnount Included in the balanre slttt. The trusiees are also of the opinton that ihe other invests￿ts held have not had any material fluctuation irt their value since the precedinB year. 17. CREDITORS: *mounts filllog due Ithin on¢ ye Hospice Group 2021 202fl 2021 2020 Trade crediiors Taxes and social security costs Other creditors A¢¢ruals tkferred Income 222,795 103.614 115.016 197.971 921,969 190,022 94,388 109,192 181.462 992.913 234.522 103.614 115,616 2(H).986 921,969 190.022 96.969 109.192 194.436 992,913 1.561,965 1.567.977 1.576.707 ,583,532 18. PENSION AND OTHER POST-RETIRIMENT BENEFIT COMMITMENTS The Company operates a defined contribution [￿nSIon ￿herne. The of the scheme are held separately from those of the company in an indwendently athniniswed fi￿d. The pensi¢)n cost charge represents Contributions payable by the company io the and amounied to £211,607 (2020.. £205,106). Th¢ Company al￿ contributes the NHS Pension Scheme on betr￿lf of etDployee& To￿1 p￿slon w tn the year amounted to £418,995 (2020: £406.412). 19. COMPANY LIMITED BY GUARAI¥TEE The Trnsi has no share capitsl and is limi￿1 by guarantee. In the eveni of the T￿￿t being wound up. th¢ liability of each member is litThited to £5. 37

ST WILFRID'S HOSPICE IEASTBOURNE NOTES TO THE ACCOUNTS (Condn￿ed) YEAR ENDED 31 MARCH 21121 20. RESTIUCTED FUNDS- GROUP AND CHARITY The incotne funds of thecharity include restricted fixndscomprisin8the f0llowin8ua￿pended balances ofthjnations and 8rartLs held on trust for specific puTw￿s. B*lanee at l April 2020 Movtmertt iti fundi Balanee At 31 M•r¢h 2021 tnwrn¢ Exp¢nditsr¢ IPU C4Pltal and Improving Pati¢nt appeal Hospi¢¢ in the Community Wellbeing Appeal Minibus Appeal Spiritual Support Fund Garden Proje¢1 Big Lottery VOlun￿eTS Project Bereavemeni Help Point BBC Ckn'ldren In Need Seahorse Project Other Restrictrd Funds Bereavement Community BereAvetneot Projeci 164248 24.323 38.879 46.2Th) 42,152 20,559 35.031 39.912 40.593 964 (45,548) (30,556) (8,878) (5.021) (37,674) (8,476) (154,960) {47.794) (36.778) (8.089) (6.0(x)) (9.371) 158.612 34,360 30,965 41,179 4,478 13,083 34,061 21,451 9.429 153.990 57,920 38.049 7.929 6.C¥)O 13.OLK) 8.158 11.325 3,629 391.035 359.357 (399.145) 351247 The IPU Capitsl and lrnproving Patient CaTe Appeal 15 fundr¥1￿ for IPU capital items coniinuing patient care including nursing. The Hospice in the Community fund is supporThng the 'Closer to y￿. fund for gromh in the community. The Wellbein8 Appeal ts a fi￿d to 5UPPOrt the Wellbcin8 clinics alld facilities for our day care patients. Th¢ Minibu5 Appeal was sei up to pu￿h￿se a new minibus and the on-going nu)ni￿ costs. This fiu will used over the life of the minibus. The Sptritual Support Fut)d is sei up to meet the expenditure for the running Costs of the Hospice's spiriNal support work. The Garden Project is kn pay for a 8&zebo new pavements arouttd the Hospice and had been used during 2019-2020. The Balance on the is the rernaining depreciation charge. The Big Lott¢ry Volunt¢eTS Project is to fjJnd a new ¢ommuniry volunte¢T5 prOj￿t over thr¢¢ years. The Bereavemeni Help Point fvnd is io support bereavemen( service5. The BBC Children In Need Seahorse Project is to SUPEK)rt children's bereavemertt servic&s. Other Restri¢t¢d Funds r¢pr¢s¢nty donauons and filndraising given for 5pe¢ific proje¢ts. B¢reaYemenL funding ￿WardS bereavement counsellors. salaries. Community Bereavement Project: kndm8 to extrod bereavement setvices across the ca￿hMent area. 38

ST WILFRID'S HOSPICE (EASTBOURNE) NOTES TO THE ACCOUNTS {condnued) YEAR EIYDED 31 MARCH 2021 20. RESTRICTED FUNDS (continued) Prior Year Re5tritted funds Movement in funds B*lanee at 31 March 20211 l Aprli 2019 Jntome Expendliure IPU Capital and Itnprovin8 Patient Care appeal Hospice in the Community Wellbeing Appeal Minibus Appeal Spiritual Support Fund GardeTJ Projeci Big Lottery Volunteers Projeci Bereavemeni Help Point BBC Children In Need Seahorse Project Other Restricted Funds 132.185 138.909 37.470 52.878 4.815 23.281 25.349 72.981 29,226 64,434 (40.9181 1143,8121 163,0251 16,6781 (22,6631 (4,0221 {144.3281 (10,3021 (20.1871 (4.4081 164.248 24.323 38,879 46,200 42,152 20,559 35,031 160 8,158 11.325 1,9 154,010 10,462 28,345 3.014 12.719 427.606 424,372 1460.9431 391.035 39

ST WtLFRtD'S HOSPICE (EASTBOURNE) NOTES TO THE ACCOUNTS {¢ODtlnued) YEAR ENDED 31 IKARCH 2021 21. UNRESTRICTED FUNDS- GROUP AND HOSPICE The income ￿ndS of the chariry include the following designaled fimds which have been set aside out of unrestricted ￿ndS by the ttusiees for specific purposes. BlaTrce at l April 2020 MovemeDt in funds Balanee at 31 Marc 2021 IDeome Expelldlture TraDifers Asset Managemertt Reserye Le8acy Equalisatioll Rcserve Strategic Development Rcserve Fixed Ass¢1 iie5er¥e 3(X),000 960.177 975,130 10,130,622 300.000 1,600,(K)O 600,000 2.560,177 975.130 10,034,033 (96,5891 Daignated funds 12.365,929 1,803,411 14.169,340 General funds 3,500,(XJ) 10.352.966 {7.661,8291 (1.803,411) 4,387.726 Total UDrestrleted Fundj 15.865.929 10.352.966 (7.661.829) 18,557.066 Ballnee t i Apru 2019 Movement Im funds Balance At 31 March 2020 Illeome Expenditure Transfers Asset Managemeni R¢serv¢ Lega¢y Equalisation Re5¢rve Strd¢egi¢ D¢velopru¢n¢ Res¢rv¢ Fixed Assei Reserve 200.(M 905.621 1,013,130 10.204,701 100,000 54,556 (38,000) (134,079) 300.(X>O 960.177 975,130 10,130,622 DesigDat¢d fundj 12,383,452 (17,523) 12,365,929 General funds 3,000.IKK> 7.907,932 17,425.455) 17.523 3,500,000 Total Unrestricted Funds 15,383,452 7.907,932 17,425,455) 15,865,929 The Asset Management Reserve has been set up to cover any potential upgrading and repair work which will b¢ required going forward to the building and plant. The Trusttts have agreed to set funds aside for arty fijbjre work and to iransfer a Attther amouni of £300k this year. The Tn￿le¢S have agreed thai in future a minimum of ioil/o of any surplus generared would be allocatrd to the Asset Management Reser The Legacy Equalisation Reserve ba5 bcen 5Ct up to Stttooth out any yegr on year fluctuations in legacy ineome. Legacies are an importani income stream for the hospice, generally comprising around a third of tothl income. The ¢han'ty th¢reEore needs to include leBa¢y income in its Cost budgetiog, so this reserve will help to avoid aTLy disnjpiion to day to day activity in tbe event of low lewy rtteipts iti a given year. A further transfer to the fi￿d has been agrttd thLS year. The Strategic Development Reserve fund represents all m(mies except those held in other re8erYes, which are earmarked to fund play￿ed strdtegic developm¢nts to the Servi￿ and buildings. Th¢ only movement this year is in res￿¢ of f¢¢$ for Su55ex H(wice5 Col]aborntion workkn, whi¢h the Bo¥rd agreal would come from the Strategic Development Reserve. The Fixed ASS￿ ReseThe represents the charity's investsnents in flxed assets. The transfers out this year repr¢sent the net posiiion of additions. distwls and depreciaiion.

ST WILFRID'S HOSPICE (EASTBOURNE) NOTES TO THE ACCOUNTS (eontlnued) YEAR ENDED 31 MARCH 2021 22. ANALYSIS OF NET ASSETS BETWEEN FUNDS General Futsds Dulgnated Restrleted Funds Futtds TotAI Fund balaTh¢¢s at 31 March 2021 ar¢ TqJr¢s¢nted by: Tangible fixed assets Fixed Assei Inyestmen Current assets Creditors.. amourtts falling due within one year 10,034,033 10,034,033 753,278 9,697,709 (1,576,707) 753.278 5,211,155 (1.576.707) 4,135,307 351247 4 J87,726 14.169,340 351,247 18,908,313 ANALYSIS OF NET ASSETS BETWEEN FUNDS- Prlor Year Gener FuDds DeJignted Fulldj Restricted Funds Total Fund balanc¢5 ar 31 M￿h 2020 repruenled by.. Tangible fixed &ss¢ts Fixed Assei Investments Current assets Creditors.. amounts falling due within one year 10.130.622 10.130,622 753.278 6.956,596 11.583.532) 753.278 4.330.254 (1.583.532) 2.235,307 391,035 3JOO.O(X) 12 J65.929 391,035 16,256.964 RECONCILIATION OF NET INCOMFJ{EXPENDrruREI TO NET CASH FLOW FROM OPERATING ACTIVITIES 2021 2020 et Ineomel(txpertdlture) for the reporting period (as per tbe statement of fiuantil •etivities) 2.651 J49 445,900 Adjustments for: Depreciaiion charges Dividends. interest and reni from inv&8thients (Profit￿10$5 on the sale of fLxed assets Inctease in siocks (Increa5eYdecrease in debioTS (D￿reaSe)ItncTea$e in ¢rediiors Changes in assets held for Tesale 375.839 (34.2211 (1,7121 (1.892) (1.543.465) (6.825) 250.000 319.142 156.882) 570 (6.693) 132,569 349,760 Net ¢•$h PTovld¢d by oper*dn8 a¢tlv6tl ,689,073 1,184,372 41

ST WILFRID'5 HOSPICE (EASTBOURNE) NOTES TO THE ACCOUNTS (CODtIDued) YEAR EIYDED 31 MARCH 2021 24. OPERATING LEASES COi¥IMrfME 2021 2020 Group IAases whleh explre: Within olle year Witbin n¥0 io five years 19.840 5,169 19,280 19,840 25,509 39,120 Charlty Leases whleb ¢xplre: Within on¢ year Within Iwo to fiv¢ years 19,840 5,169 19,280 19.840 25.509 39.120 Ai the year end the charity was committed io make the above paym￿lS in in respect of operating leases. 42

ST WILFRID'S HOSPICE {EASTBOURNE) NOTES TO THE ACCOUNTS Icontinued) YEAR ENDED 31 MARCH 2021 2S. COMPARATIVE COiYSOLIDATED sfATEMENT OF FINMCIAL ACTivrriES (2020} Unr¢stri¢t¢d R¢stri¢ted Fwids Funds Tt)¢l 20211 ll¥COME FROM: Donations and l¢ga¢i Donated goods I￿¢0￿£ Charltxble actlvitles Statutory fiJ[￿Ing and 8rnnts Other trading activities Income from trading InLomc from lottery Invesiments O¢h¢r 4.231.501 158.188 424,372 4.655.873 158.188 2J 2.152.213 2.152.213 969,257 314.910 56,882 24.981 969,257 Jl4.910 56,882 24,981 Total in¢om¢ 7.907.932 424.372 8J32.304 EXPENDITURE ON: Raising funds Fundraising costs Trading costs of goods sold and other ¢osis Ch8rlt¥ble xtlvltieg 877272 5.558 882,830 977.547 977.547 In patieni Wellbeirtg Community Nursing 3.672242 288,601 1.609,793 45.737 262.436 147.212 3.717.979 551.037 1,757.IY)5 Total expendi¢ure 7.425.455 460.943 7.886.398 Net gaiDsI{lossul on investments Net ineomellexpenditsre) 482,477 (36,571) 445,￿0 Gross transfers between funds N¢t Jnovem¢nt In fund$ 482.477 (36.571) 445.W6 Fund balances at l April 2019 15,383,452 427.606 15,811,058 Fund b4laDtes At 31 Mrch 20211 2021 15.865,929 391,035 16256,964 43