ST WILFRID'S HOSPICE (EASTBOURNE)
REPORT AND FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
.KR(id's
4niversèC
Charity Registration Number: 283686
Company Reglstratlon Number: 01594410 (England and Wales)

ST WILFRID'S HOSPICE (EASTBOURNE)
LECAL AND ADMINISTRATIVE INFORMATION
FOR THE YEAR ENDED 31 MARCH 2021
CONTENTS
Page
Legal and adtnini5trative information
Trustees. report
3-19
Independent Audiior's report
20-22
CoJLwlidated Statement of f￿￿1¢1#1 activities
23
Charity 8nd Group balance 5he¢ts
24
Lunwlidaied statemetti of cash flows
25
Not￿ to the financial sthiements
26-43

ST WILFRID'S HOSPICE (EASTBOURNE)
LECAL AND ADMINISTRATIVE INFORMATION
FOR THE YEAR ENDED 31 MARCH 2021
REGISTERED NAME OF CHAIUTY
St Wilfrid's Hospiee (EastlK)urn¢)
CHAIUTY NUMBER
283686
COMPANY NUMBER
1594410
PRll¥CIPAL OFFICEJREGtSTERED OFFICE
l Broadwater Way
Eastt*)urne
East Sussex
BN22 9PZ
TRUSTEES
Ms F MacIntyt¢ (Chair)
Mr D Adam$
Dr M Bam¢s
Mr A Br¢eze
Mts J Bud¢r
M5 L ChamtrtT5
Dr J M¢Gowan
Mr G Meyer (appointed 22 September 2020)
Mrs V Morrey
Mrs K Planterose
Mis M ￿'¢hardSOn {appointoJ 22 September 20201
Mr D Turner
CHtEF EXECUTIVE
Mr D S¢oii-Balpbs
LEADERSHIP TEAM
Mr D Batclay (Medical Director)
Mr C Twomey (Clinical Services Director)
Ms A Dechamps (Patient & Family Support Director)
Mrs P Russell (Developrnent Director)
Mrs J Stwkl¢y (FiD4nc¢ and IT Director. retired 3 1ST March
20211
Ms Vinyo Aidam (Financ¢ and IT Dircctor. appointcd I
April 2021)
PROFESSIONAL ADVISORS
Haysmacintyre LLP
10 Queen Street Place
Lortdon
EC4R IAG

ST WiLFRID'S HOSPICE (EASTBOURNE)
TRUSTEES REPORT (eonllnued)
FOR THE YEAR ENDED 31 MARCH 2021
Chalr's IntroduetlDn
After this unprecedented and momentous year. l am pleased ￿ say Si Wilfrid's Hospice has shown r¢rnarkable
adaptsbility and rtsdience.
Our overall reaeh iticreased yel again. by 2.5￿￿ as we provthd supp)n io over 2,3￿ patients and ¢arer5. There wcre
50tne differences in ihe profile of this reach, with a decrease in inpaueni admissions {and patients generally being with us
longerl, but a rise in community aciivity. There was also sizeable growth in carer support and we were pleased io be able
10 extend bereavement supp)rt for any death in ￿khMent are4 something that will continue.
The Board of Ta￿ and l are hugely proud of. and grateful to. our workforce for their commiimeni and dedicakn'on
throughout this period. This is not Just the paid staff but a150 includes a team of volunteers who have continued to offer
Iheir services in the hospice, in our shops and in the community. ID person and by telephone or video.
Covid forced ev¢ryone to deal with quite extreme siDJatiorts. in their personal as well &8 their WOTk life. For some. it w&$
Loming to term$ with working fr<>rn home and the ¢halleng&% of being separated from their ￿arn. For others. it was the
Pre￿¥UreS of delivering care in a pandemic. adhpling io ihe complexiiies of PPE. which re5tyicied the intimacy of care that
i¥ luch an important part of palliative care. And all this in addition ￿ the need ￿ susthin whole farnilies as well as
paliLnrs'. Our core values compassionate. professional. progre&8ive and respectfvl were brought to the (ore thiring the
p&s1 year like never before.
We began ihe year with a huge amouni of uncenainty abour our income streams had io ¢ancel most of our public
lundraising activity. as well as closing our shops_ However. we ended th¢ year in a b¢tler w)silion than we could have
ima¥in¢d, as other income sweams held up remarkably well. We ben¢fiL¢d from th¢ Cgvid-19 eanergency fimding made
availabl¢ ￿ ail hospices naiionally so that they wuld play their part to the full in supptrrting the NHS. This was one-off
funding a[￿ li increased the proportion of the NHS contribuiion for last year. We also had a record ycar for lega¢y
notifications. Most of the surplus we are reporting in these accounts relate5 to legacy accruals. that is legacies of which
we have been notified but where th¢ iDcome bas yet IJceD pahd over. We would eKpeci therefore io receive these
legacy funds over the coming year.
This year is Si Wilfrid's 40th anniversary and we wani io Ihts mileS￿￿e by celebrating all that has been achieved,
while contlrtuing to bulld our services to reach evert more people in the years thead, in particular in our diverse
comrnuniiies. We are et￿mIOuSlY graieful 10 everyone who has shown supporL in the year and over the tourse of
our 40-year history.
This is my final annual report as Chair of Trusie¢s. having corne to ihe end of tny six-year tem). I will. however. remain
as a Trustee and will look forward 10 supp)ning my successor, Shjun O'Leary. as he takes up the reins at the end of ihe
year.
Fiona M•¢lntyre
Chalr

ST WILFRID'S HOSPICE (EASTBOURNE)
TRUSTEES REPORT {¢onthiued)
FOR THE YEAR ENDED 31 MARCH 2021
HEADLINES FROM 2020121
Overall reach in our services grew by 2.5%. with 2J22 patients and famlly members supported. There was a
8mall decre&se in patients but a 530h inue48e in w¢r$ SUPWJrt￿.
320/• of patients supported had a non-cancer diagnosis.
Our Communiry Nursing ieam ll￿de 4J79 faee to faee vlslts and Support￿ 1.483 patlents. Overall they had
19.949 contacts. an increase of 39V•.
We 267 admlssAons to our 21Nbed lrtpati￿t Urtit. This w&8 a reduction of 75 (22V.) on the previous year, due
to the IPU beitig clo8ed to new kthnissions for a month and a longeraverage stay. Excluding the period of cl(Trsur¢.
total occupancy acro&s the year 83•/•. with the averagc Icngth of stay 211 dap. The mcdian length of stay is
I I days.
Calls to our 24n Nur5eLine were up by 19•/• to 19356 cth. Thes¢ relat￿ ¢0 1,546 individuals.
The Care@Home service provided 10.020 hours of personal care 10 139 patl¢Dts.
There were only littLited physical Wellb¢ing attendances in 2020121 as we closed the Wellb*irt8 Centre due io the
Covid pandemic. Our Therapies team provided 5011 tontatts by telephone. video and face to face in the hom¢.
Counselllng support was provided to 566 patients and family members, through 2J06 sesslons. This includes 425
se53ionJ for 81 children and young people under the SeahoThe Proje¢L
137 people 1118 paiienrs and 19 carers) were supp)ned by our Community Support Volunteers, providing
befriending and pra¢iical supwn in the home and by telephon&'video. This is almost three limes the number
supponed lasi year.
69°/• of patients died in their preferred place of care where ￿ listed a preference.
880/• of urgent r¢f¢rra]5 were responded to th¢ same day.
Overall income rose by 290/0 10 £10.71m. This was due to substantial legacy notifications. for which £1.9m has
been ac¢Tued in our accounts and will come in during 2021Q2. Additional one-off NHS income of £1.8m was
also received to enable ihe hospice w contirtue providkng capacity during the pandemic.
OUR VISION
A cornmunity where people ￿]k openlyaFM)utdying, live well unul the end of their life and where no one dies alone, afraid
or in pain.
OUR MISSION
Reaching out to tratLsforni end of life care.
OUR VALUES
Comp05sionale
Professional
Progressive
Respectful
PUBLIC BENEFrr
St Wilfrid's serv¢$ a populatTron of 235,(m liviti¥ in E&stiM)um¢. Seaford. P¢vens¢y. Haiisharn, U¢kfield. H¢athfi¢ld and
all areas in beThveen. an area of c.300 4uare mil&8. Any adult with a terniinai il]n¢ss can l* ref¢rr¢d by thetr GP or other
healihcare professional and our support is providd without charge. We a150 provid¢ a wmmunity bereavement service
fTee of cljarge to any child or aduli in our ￿tChMen1 area. Arnund 70V• of the hospice's eKpenth'tUTe is flmded by volunt4ry
income in a rypicai year. The Tn￿le£S have considered and confirni thai the charity's aclivities, as described under th¢
section 'Objeciives and A¢iiviiies'. meei the Charity Commission's guidance on public benefii.

ST WILFRID'S HOSPICE (EASTBOURNE)
TRUSTEES REPORT l¢ondnued)
FOR THE YEAR ENDED 31 MARCH 2021
OBJEcfIvES AND ACTIVITIES
About St Wilfrid'3 HospI¢¢
St Wilfrid's provides spe¢ialist car¢ #ttd supwjrt for people living with a ￿minal illness and for their carers and families.
People are generally ￿ferred to the h05pice by their hosvital team. GP or other healthcare professional. although we also
accepi self-ref¢rrali. Our support is geared ￿ deal with a range of i55ue5 tDcludinB uncontrolled pain, nausea.
breaihlessncss. fatigue. anxiety and low mo(Kl as weu as pra¢tical or family concern&
We provide our support through a muliidisciplinary team of palliative care doe￿￿$, clinical nuTS¢ specialists {CNSI.
regislered nurses {RN). healthcare assiswits (HCAI, physiotherapists. occupational therapists, ¢ounsellors. social workcr5
and spiritual supp)rt workers. This paid workforce IS SUPFKTrrted by a team of volunieers doing a range of roles.- welcoming,
caierin8. driving. providing Tespiie siitin8, b¢friending. ¥arderthtig. servhng bn on¢ of the ho$pice'8 comrnunity sI￿P5, to
natTLe but a few.
Our aim is to enabl¢ patients to live well for wha*ver perifyl remains of their lives tILfou8h our holistic support and ideally
to beLom¢ involved in the early sia8es of a temiinaj diagnosis.
I"he range ofour 8¢rvices comprises'.-
An inpatient facility with 20 8muThI fic￿. en-suite beilrcrfTh Ov¢r1￿kIng beautifijl gardens. as well as f￿lI1¢l¢S
for faTnilie5 to stay over.
A Community NursrrtB service providmg support io paiients and fwnili¢5 in oulpatieni clinics and in iheir hornes,
7 days a w¢¢k.
A 2417 NuTseLirte offerirtg advice and suwon at the time of need.
A CareC¢&Horne service providing personal care to help people remain at horne.
A WellbeiAg ¢erttre with aciivity r(￿, therapy suiies and a gyrn for rehabilitative palliative Care.
Physiotherdpy and occupational therapy {OT} support in the hospice and at home.
Pre- and p)sl-bereavem¢nt courtselling. for children and adults.
Social work 5UPlX)rt to deal wilh some of the praciical and emoiional challenges of a temiinal diagnosis.
Spiriwal support to help pcopk find meaning ai the ertd of tlw"r lives.
A befriending and cOt￿e¢llng servi¢e the community thmuBh Community Suppon Volunteers and Community
Links with other organisations.
Education about palliative Ca￿ for other health and care profe&sionais wtth whom we work in part￿rshiP.

ST WILFRID'S HOSPICE (EASTBOURNE)
TRUSTEKS REPORT {¢ontinw¢d}
FOR THE YEAR EL¥DED 31 MARCH 2021
Our strategy- CIo8er to Yo
10 2017 we launched our 5-year Closer to You stra*gy. which is encapsulated in a high level framework:
St Wllfrld's 2022 Closer to You
Reaching out to IransloTrn end ol life care
sla1th￿def5ur￿r51ar
MI￿1￿1$tak1h￿d¢rf
tds•nd *xped•thOnS
ppDrt m3rE
h￿r￿j￿nrtyCfts}1
External overvlew
The whole extemal environment in the pasi year has of course been domittated by ihe Covid-19 pandemic. It has affected
every area of our lives. social. economic. teclmological and wlitical. It has provided both great challenge to everyone
working in healih and social care bui also great opp)rtuniiies io work in a different way. While we might want io think
aboul 'life after Covid.. the reality is thai this virus and its ra￿lfIcationS wiu continue to be with us throughout the next
year and beyond and will pernianently change the way wc do some thittg&
For both S¢ Wilfrid'$ and othets it has accelerated the uxofteehuology in providing s¢rvic¢s in Tullning ourop¢ration,
although w¢ hav¢ also coniinu¢d to provide a very high level of ￿e io fa¢e support in the hospice and in th¢ community.
There hgs been a swong fools on workforc¢ wellbeing. for those conrinuing ￿ work in patieni-facing roles but also for
those who have had to adapi io home WOTknng as we reduced numbers in the hospice building. The aftern]ath of the
pandemi¢ will continue io challenge the councry economically - whilst there is confidence ab)ui a rett￿n of economic
iivity, there ¢oniinue to be quesiions about the long-lern] impaci as there has been a massive financial cost w supporting
Ihe Covid effory which will overhang aciivity for many years to come. However. the faci that we have been so severely
limited socially in the past year means thai there is huge appeiite to get back to social activity and we hope this will be
positive for hospice evert￿ in 2021. The PKpPU]aiion as a wbole has a150 been spendjng le55 and saving rnore and thi5 again
offers opportunity to our fundrdiSitL8 and tradll￿ a¢iivity. The future econotnic picture will also have a potential llnpact on
legacies, which continues to be such an importhnt part of our income. We certaitily expect some volatility in this area,
which is why we have established a Legacy Equalisation Reserve.
The hospice sector could not have fi￿Ctioned in the way tt did, or in many cw5 even survived in the past year, without
the additional Covid funding providcd by NHS England. It enabled hospi¢es to fully play theirrole in supportiThg the wider

ST WILFRtD'S HOSPICE {EASTBOURNE)
TRUSTEES REPORT (¢oMtiMued}
FOR THE YEAR ENDED 31 LKARCH 2021
healthcare system and this role has been appreciated and noticed by NHS EnBlaThJ and others in government. Ther¢ is the
potential for this io reset the relaiionship between h05pices and the staDJiOry sector and work is going on lo look at
sustainable funding. Ai the same time, there are further big changes thkmg place in NHS smi¢nw, with Integrated Care
Systems (ICS) being put on awtuiory basi5 and the disappearance of Clinical Commissioning Groups (CCG5) as we know
thm, although their fvnctions will be absorlKd withirt the ICS. So there is greai change and un¢ertainty, but opw)rtunity
for hospic¢$ to play a greaier role in health attd care planning ￿ 'place' and'systrm, l¢v¢l. Within Sussex. we are starting
to see the fnlits of the work we have been doing in receni years wound Colla￿ratiO[4 in 8ivÈng u5 a colleciive seat ai policy
and planning tables.
2021 is St Wilfrid's 40th anniversary year and thu5 a year of real 0pwlu￿ty to reconn￿¢ with our supporter ba￿ to
elebraie our achievements of the last 40 years while looking to the fu￿[¢. The early indications are thai our message is
resonaiing well with our community. thry hav¢ apprttiated all that we have becn doing dunng the Covid peri(xl and thry
are very keen to re-¢ng4g¢ with us.
ACHIEVEMENTS AND PERFORMANCE
Meeting 518k¢holder's needs and eipeetsttons
"I"li¢ iiiajor achievcment for the hospice in the pasi year has beeD io continue lo teach to more ptients and families than
ever acro&% our caichment are& We have shown great resilieDce and adaptability to * our support when it not
b¥Ln po&sible to deliver all of the same range of services as preQovid.
Overall, we supported 2J22 paiients and families in the 12 month5 to March 2021. an increase of 2.5•/* on th¢ pr¢vious
year. Individual patient numbers were marginally down at 1,671 (from 1.697). meaning thai ihe growth was in OUT SUPPOrt
of carers, in particular our expansion of community bereavemeni support. Patieni reach was inevitably atywted mainly by
the need io close the inpatient unit to athni&sion5 over a one-month period in January and also by our inability to run any
sessions in the Wellbeing Centre. although most patients who would have come 10 Wellbeing were supported irt other
ways. 320/0 of patients a nort-canctt dia8rtosis. in line wilh the previous yeaT.
If you exclude the time whert we were closed io new p4Jmissions due to a Covid outbreak in the ]K)spice. over the rest of
the year our inpatient occupancy ran at 830/•. whi¢h is below last year's 85 /• but which reflecis ihe time it has taken to
build back up io greater numbers following the closure. We began the first part of the year. during the fJrs¢ lockdown, with
very high occupancy, oyef 9￿*[+ gnd we even made provision to go above our 20 beds with the adaptation of the six clinic
rooms in the Wellbeing Centre, although th¢se were not needed. Total paiieni athnissions were 267, a lower nutnber than
the previous year due to closing io athnissions for a month and also patients generally being with us for longer. an averdge
of 20 days. The hospice medical and nursing did a wondethl job in ¢oniinving to provide colnp￿1onale care. despite
The conslrdinis of wearing (ull PPE and the pressures of dealing wilh familiLs who were dewrdte to visit Iheir loved ones
but where we had to r¢8tri¢t visitor numbets.
In ihe eommuttity, we showedgreat adaptsbility w providec0mpassi0n￿cand prof&ssional SUPFX)rt io paiienis and familie&
Our Cornmunity Nursing team supported 1.483 patients overall. I IO/tr higher than the previous year. At various stages we
looked to provide support virnally Whe￿ li was fusible. hence there wa5 a 7 /• ￿dUctIon in face-to-face visits on th¢
previous year, bui the team ￿111 made almost 5.000 h¢)me visits and. under the circumstances and when other health ￿arn$
were restricting or avoithng completely home visits, this is a remarkable aehievetAfflLt. Theyalso made almosi 15,000 phone
ealls. There was continueddevelopment of the way the Community team operdte5 in hubs linked to Primary Car¢ N¢Norks
IPCNS) and Ihis is helping io fosrer even Closer working with GP practices. Durnig the year we also introdu¢ed a daily ¢all
with Ihe NHS Crisis Response ieam, to bett¢r¢oordinate suprK)rt. There w&sanambition ￿ extend the Community working
day and week. This was partly achieved with the deployment of Clinical Nurse Specialists ICNS) seven days a week and
funds have been earm8rk¢d year to extend the team's respo￿ availabiliry fTOm 7an) to 10pm the week.
Th¢ CareC&Home team provid¢d 10.020 hours ofthmiciliary support 10 139 pauents- again a greai effort. The number of
patients supported wcek]y by Card&Home I￿$ grown fTom an average of 8 to 15 over th¢ i&si two years.
Not surprisingly, the NurseLine was busier than ever last year. with a to￿1 of19,256 calls hattdled, an increase of 19ts/• on
Iheprevious year. We had a stsble team ofnurses, paramedicsandHCAs throughout the yearwho did brilliantly in handling
a wide range of enquiries from pallen￿ family members professionals. We wcre able to develop fi￿h¢r the Single
Point of Contaci system. whereby all enquiries and ￿(erTaI$ ¢ame into one place, where they were ¢riaged by a duly nursing
ieam operating alongside NurseLine. We res￿￿ w 88Q/oof urgeni r¢ferTals within 24 hours and 94•/th of those requiring
a reS￿nSe within 72 hours.

ST WILFRID'S HOSPICE (EASTBOURNE)
TRUSTEES REPORT (¢ontithued
FOR THE YEAR ENDED 31 MARCH 2021
Our W¢llb¢in8 Ceutre ¢los¢d for almost the whole year, apart from a small numttr of inth'vidual outpatient
appointments and a handful of small ¢xerci5e groups we were able to offer between lockdown period5. Our Therapies ieam
continued however to provid¢ suppon, wilh 1,659 fatt io face sessions, in the main in people's homes and almost 3.￿0
teleph¢)nelvideo ¢Jlls, to 773 individuals. They also developed a number of 5elf-help training fihlls which were acceued
via the websiie. All Wellbeing patients at the time of ihe first lockdown were transferred to the Communiry ieam and thus
were also sUPPOrted by this team according io individual needs.
We also look the opp)rninity to increase the number of Community Support Volunteers. which ftir most of the year
provided supp)n via telephone or video. with face ￿ facevisitU￿ when it was allowed. Overthe pasi year we have matched
118 patienis and 19 carers wilh a volunteer. which tms additionally helped a fijrther I I I family membets. The maichitig
process was streamlined so thai in most irLstsnc&s we were able to do this within Iwo days. 94/0 of those matched said that
the setwice had improved their wellbemg.
Counselling activiry was strong across the year. Oureounsellitig team provided 2,306 individual pre and posi-bereavem¢nt
se&8iOrts, mainly by telephone or video. which hts b¢¢n a major ad8ptation and ¢halleng¢ for J team whi¢h is u8¢d to being
in the same room a$ their client. W¢ ¢xl¢nded the bereavement support service w the whole wmmunity, not just th05e
people Sllpptsrted through the hospice. We saw & $i¢ady flow of ref¢rral$ from bereaved families due to Covtd and other
re2sons and we Supported 83 people in thi$ way with 272 bereavement wun5¢1Iu￿ sessions. Although referrdls io the
Seahorse childr¢n and young people's ¢ounselling Service were affecied by the School closures, we nevertheless supported
81 ¢hildr¢n and young p¢ople, only marginally fewer than the previous year. The social work ieam provided 399 face to
face supp)rt sessions to 108 individuals across the year and each new referral can typically involve many hours of detailed
work to 5UPPOrt families pra¢iically and financially. We developed a new carer assessment process during the year and
srfur¢d funding frorn the local authority lo roll this out in the Coming year.
Ex¢elllDg In hDW we operate
Each year we sei a number of clinical Quality Improvement Prioriiies. Last year these prioriries were:_
Integrate a new care plamiirtg system directly linked to outcomes mewres
Improve our r¢w to community need
Develop a sysremauc approach to learning from deaths
Strengthen our approach to wothg with carers
During the year we delivered trainin8 to all clinical stsff on newly develO￿d personali5ed care plans and how they linkcd
io the lrttegrated Palliative Care thtcomes Scale IIPOS}. These plans were then launched in September 2020. Dala
collection is aftalysed and di5cu&sed in Outcome Me&sure5 and Care Planning meetings. which has cross-r¢presentatLon
from all patient-facing teams. The collection of outcomes me&sures nevertheless aff￿1￿4 by dealing with ihe Covid
pandemic attd overall there wcre 6•/0 fewer rneasures collected acr0$5 the year.
Mention Iw already been made of the extension of CNS working and the plans to expand the Conmiuniiy team working
day to 7om to 10pm. The Communiry team operares in five hubs linked io PCNS and the Wellbeing caseload was
amalgamated inro the Community ca5eloa¢£ io ensure these paiients continued io rtteive support 81 home while the
Wellbeing Centre has been closed. The onsei of the pandemic accelerated 8 move towards dotng assessments by ￿lePhone
and video, in addition to home visits. An audii of paiients and cartrs showed a ￿sitiVe response to how they felt about
hospice contact during the pandemic, although there was not surprisingly a clear therne of isolation and lo
During the year we set up a Learnuw from Deaths 8ff)up. with the aim to ettst￿e that the hospice operates within the
recommendations made in the Gosport Report and the NHS England Learning from DeatlL% guidance. The group identifies
deaths which lleed more reflection and IcM)ks at those deaths iti 8trtter detail in order to learn from what we are doing well
and where things could be improved. This has included any death where Covid-19 has been a main etsntributory factor.
Feedback sessions are now part of the Quality and Audit A&surance Fornms. We updated th¢ Care After Death Pro¢edts
in line with new Hospice UK guidance. The hospice lths alsA) taken part in natiottal resta￿￿ into pa115ative ca￿ 5¢rvices'
respon8e to the pandemi¢ (in¢luding care of those dying from Covid-191.
We created a task and fmish group to review carers. do¢um•xtatson and the process of wmpl¢tion. The ¢¥ers' 88sessm¢At
has been updated and is in u8¢ ond already we are se¢ing ¥n irt¢reas¢ in a55¢ssm¢nlS.

ST wILFR[D￿ HOSPICE (EASTBOURNE)
TRUSTEES REPORT (continued)
FOR THE YEAR ENDED 31 MARCH 2021
During the year we put furt?￿ f￿￿$ itito 8atherin8 feedbxk from patients and families, compiling a quarterly report o
811 of th¢ diffeT¢nt measures of people. personal experiences. The main qyalitsiive feedback we gather L5 via the VOICES
sutveys s¢nt out to fatnilies after someone has dioj. We saw a healthy increase in th¢ number of these being returned lup
from 280/0 to 39•/0) as we deployed Ix)th p)s￿l and lelep1￿lle surveys. The dats show$ that there were high levels of
saiisfaeiion with the support otTeTed ￿ iK*th pauents and family members. Any feedback which is criiical is revt¢wed
immediatrly and discussed within the Leadership Team. It may also lead lo furthet cort(aci with the family to understand
more ￿llY any concerns. The Views oncare surveys which are ¢ornpleted in real time by patients are showing an)und s￿/(*
of patients reporting improved quality of life in (Xlr carc.
One of our ambitions during the year wa5 to become a morc reseatch-active hospice. This was hompered somewhat by the
re4poDse 10 the pandemic, bui we neverthele55 took part in somc national surveys s￿lF1£811Y retated lo Covid-19 and we
have a¥recd to participate in the ENeRgise Trial. a mulii-site randomised control swdy of an exercise and nuiriiion-based
rehabilitation programme for palliaiive caM patients. conducted by Edinburgh University. ThL5 Study will take place in
2022.
Le8rnin¥ through people and systems
Alihough our primary focus was on coniinuing to Provide ¢wr core servicc5 throughout the cov￿-19 pandemic, th¢ onset
of the pandemic led to an a¢c¢l¢ration in (yAr plans to di8iti5c more of our systems. We introduced e-payslip5 earty in the
year. We also invested urly on in n¢w video technology to enable u$ to offer video consultations and osKssm¢nts. In the
tinal quaner we switched to 0￿1¢¢ 365, having replaced fjxed desktops with ￿pI￿pS to enable remole working. We h¥v¢
also acquired the CIPHR HR system, Sentinel software for incident repoTnng and risk managemeni, and Deputy. a new e-
r05terLng sy51em. It is early days lor each of these systems but Lt will enable better rep)ning and more self-s¢rviee to
improve prc￿1￿CtIvIty.
Our main stsff and voluntttr focus has been very much on maintsining wellbeing. W¢ put in place a range of mechanisms
io support our workforce duruw this very challenging period a wellbeing hub with tips Im %tayLIL8 healthy. direct SUPkX)rt
via our HR team and mental health firsi aidern, and in¢reosed promotion of ihe Employee Assistance Programme. Simple
things such as offering frtt meals during lockdown periods and having thank you day$. as well as very regular
communicauon from the CEO, helped io maintain morale. We also put in place excelleni infection preven(ion and control
measures and an extensive risk a&s&￿￿ent programrne. NIfftetheI￿. during January we had a Covid-l9 outbreak in the
hospice. which saw a large number of staff as well as some paiients fall ill with coronaviTUS. We worked very c105ely wilh
rhe lo￿1 public he41th and CCG experts to manage this and ￿ learn from ii.
Ai the onset of the firsi lockdown we stood down a subsranual nwnb¢r of our more than 61X) volunteers. many of whom
wer¢ shielding. However. we $lill rethined a core group of around 50 peoplewho providcd invaluable support in the hospice,
8ervin8 meals in ihe inpaiiertt unit and helping with the laundry and cleaning. Volunteers also provided mainly telephone
support to patienis isolaitng at home and we coniinued ro provide counsellin8 SUPP)rt with the help of a team of volunre¢rs.
Our re￿11 volunteers remmed ￿ the fray as swn as they were able and gradually we have begun 10 rebuild the volunieer
numbers. though they remain some way below pre-Covid-19 levels. We are hugely BrdtefiLI 10 all those volunieeTS who
have provided suppon over the p8St 18 months and w thosc wbo stood down atTrer many years of service.
Towards ihe end of the financial year we made an agreement with Marshall's consultancy ￿ undenake a Diversiiy Audit.
This was undenaken in the Spring 2021 and the findin85 will form the basis of a work progromme io seek conrinual
improvement in (w approach to wuality. div¢r5ity and inclusion as an employer and service provid¢r.
Resourtlng our ambit£oDs
We began the year with & huge amount of uncertaillry over tr￿OMe. due io having w c4n¢el rnost of our events progtamme.
We ended the year in a much betttr position than we could have antscipaied. This wos due to a number of factors. First of
all, ourcore fundraising illcome was remarkably resilien( especially in areas su¢h &$ individual donations, In Memoriam.
lott¢ry and Trusis. An emergency ap￿1 that we put out in spring 2020 w¥5 very w¢ll support
Secondly. as with all hospices acro&8 the Coun￿, we rtt¢iv¢d substantial extrd onc-off funding from NHS England, part
of a £2(M)m package io ensure thai ho￿1¢¢5 could continue to provide capacity to help the overall health and ¢ar¢ system
during the Covid-19 crisis. we managed to maiotain core service5 througlK)ul and extend our reach is lesiimony ¢0 the
benefit of this supporL

ST WILFRID'S HOSPICE ffASTBOURNE)
TRUSTEES REPORT {eoDtlnued)
FOR THE YEAR ENDED 31 MARCH 2021
Thirdly, we had a record year for legacy notificatiort4 90 in total. Under the SORP accollntirtg guidelirt&8. we have to
a¢¢rue for marty of these in our kceounts at year end, ¢v¢n though it may still b¢ matty months before we receive the
pro¢¢eds from these legaeses. We actually 4￿n￿l £1.92n4 which is Jlrno$t 50% of the legacy flgure for the year and this
omprises a substantial element of our fu￿1 year-¢nd SU￿1￿
Trading activity was Severely hampered by our shops being closed for much of the year and we showed a1055 for the year.
Some of this has been offset by business grants and a iwiness interrupu¢)n claim. The ¢ir¢umstan¢es did pr¢s¢nt an
OPFthinity to focus efforts Oll e-commerce and we developed our e-conllne￿e platforms, achieving sale5 of over £IOOk.
Given the uncenatniies over income. we were c4refiJl with expendIll￿e, although we recognised the benefit of continuing
to invest in new technology. We ended the year 2•/• up on expendill￿e on prior year.
The seven Sussex hosptces have been pursuing collalx)raiiM since 2018. Although the Covid-19 patthic brought a
pause in the collalKJraiive workstreams thai had been agreed at the end of 2019. tbe hospices continued to support one
another through mutual aid and knowlcdgc shanng. The WOTk5tream progra￿e bas now recommenced and is seeing
8rowin8 TnOTllClltum'.-
A Sussex-wide Project ECHO telementoring hub has been sei up to deliver education in care homes
Some of th¢ hospi¢¢s ore sharing an online p]arfoTTn for mandatory training
A shared management education programtne 15 king d¢v¢l¢)p¢d
Th¢re are joint posts b¢tweeu individual hospic¢5
Work is going ort to create a Comrnon data set for 5takeholdtr reporting
The Ilospices are benchmarking their COSL% and activity for core services
A joint Programme Manager has been apFrt)irtted to coordinate aciiyrty
There is collective representsiion ar key planning forums in the Sussex healthcare system.
Work will o(Trntinue to progress th¢s¢ initiatives and rnore opportunities will be developed sn the year ahead. While each
h05pice holds fast to its local autonomy and id¢niity, w¢ r¢wgnis¢ th¢ benefil of working togeth¢r to make the most of
our knowledge and resoUr￿S in benefitting patients and families and eDhancing ¢)ur s￿stainabl]Ity.
2021 is St Wilfrid's 40th anniversary and an copornjnity ￿ re￿We with our donors and SUPPOTters as we corne out of
k)ckdown, h￿efullY forgood.
Performance of materlal fundr8lslng •£tivlties
2020121
£k
3,945
1.599
320
479
2019120
£k
2.815
1.841
315
1,127
Variance
£k
1.130
(242)
L¢ga¢i¢s
Donations attd Gifts
Lottery
Tradtng
(iji
1648)
157>
FINANCIAL REVIEW
Re%lew of the fIll￿CIal p05idon at the eDd of the year
The Hospice is reporting a cowlidatrd nei surplus of £2.651m compatyd ￿ a surplus in 2019.20 of £446k. Tothl in¢¢)me
for the current flllancial year is £10.712m, an increase of £2.380m129Vtsl on 2019-20. As referred io in the ResoHreingoMr
biTlions section above. the significant increase in income and surplus can be allributed to the one•Otf government Covid-
related 8rattts as well as a{￿aL alld accrued legacy income.
io

ST WtLFRID'S HOSPICE (EASTBOURNE}
TRUSTEES REPORT leontlnued)
FOR THE YEAR ENDED 31 hL4RCH 2821
The consolidated expendi¢ur¢ is £8.061m, ao inc[¢￿ of £175k (2%) on 2019-20. The eXP￿dI￿re profile is:
202(￿2]
2019-20
PatL¢nt car¢
Fundraisin8
Trading
6224 {77%)
959 {12°A)
877{11/•)
6.026 {76%)
883{1 IY•l
978 {13(/*•)
Operaiing profit has led to an iJi¢rease in cash to £5.916tn12019-20 £4.518rn).
Legacies have increased by £I.13m14￿/Q). and notificatioThs have also incfeased substsniially. Accnjed legacy income
amounts to £1.92m120I9-20 £710k).
Statutory funding and grants increased by £2.045m (95/.). inclusive of the Covid-19 related funding aw8rded by NHSE to
allow ihe hospice to make available bed capacity and community SUPP)rt for ￿le with ¢ompl¢x ne¢d$, from April 2020
to July 2020 and again from Novernber 2020 to March 2021.
'I"he grant received from NHS East s￿￿X CCG includes an uplift of 2rh* (2019-20 £IOOk).
Going Concern
The Trus(ee$ have Considered the sthie of the fmances of the Charity and are of the view that il Corttinues to be a going
con¢ern. A surplus OE £2.65m has been wsted for 2020121 artd. in the 3.year rolling financial view, there are surpluses
before depreciation forecast in both 2021,22 and 2022,23. The cash flow is strong. as are frtt reseryes ai 12.7 months of
total expenditure. The vast majority of incoTne is unrestricted and ihere strong legacy flows pr¢dicted for the comitig
year from those notifled and accrued. A Lrgacy Equalisation Reserve has been built up 10 smc>Dth any volatility in Icgacy
receipts. The main risk area is for a sudden drop in legacy noiificaiions and receipts and. in this eventuality, we would be
able 10 draw on this reserve and adapt our planning for the following year. While many of the h05pice's costs are flxed. in
Ihe event ofa Substaniial drop IA sncome ihere would be a moratorium on recrniunent, which could potentially have some
bearing on the senlices we are able io provide. The organisation d(￿5 quarterly reforecasting and a monthly rolling cash
flow, so would ￿ able to respond qui¢kly to any change in circumstatxces to flex costs.
lllveitmettt pollcy
St Wilfrid's H05pice ha5 adapted it5 investmertt ￿l1¢Y in ￿cellt months following rweipi of a substsntial legacy, whi¢h
consisted in part of a shares portfolio. Givert the strong cash p)sition and ihe low In￿reSt raies on offer for ca$h depo51t%,
we have taken Ihe declsion 10 use Ihis bequesi io swi a longer-ierni invesuneni portfolio. Followin8 a tender process we
have apptsinted Rathknnes Invesiment Managemeni iomanage thisponfolioon a dis¢retionary basis. The investment policy
i¥ now to maintain arourtd £3m in Iiquld and io invesi ￿her surplus funds in a range of short-teThn and lon8-tertn liquid
invesiments. adopiing a medium risk approach and wrgeting an aggregate return of CPl+3 /17 over a business cycle. We also
continue ¢0 hold a couple of invesimen¢ propenies thai are let io tenants and pn)vid¢ a rental yield.
FU￿dIng sour¢e$
Our ￿ndIng comes from..
2020lll
2019r20
34V•
22Y•
26/.
Legacies
Gifi8 and Donaiion5
Statutory Fundin8
Trading
Lottery
InvestmenL&'other
3V/
4/.
2°h
Reserves pollcy
The Charity has adjuswl its re5erYes policy in r¢wit months irt light of the continutng uncenainry at￿￿1 the economy
following the Covid-19 pandemic. The TnLSt¢e5 have agreed to targd att overall (ree reserves figure of 9 months of
expend1tt￿e. The free reserves figure is ¢ompris¢d of th¢ aggrwte of the O￿ating. Legacy Equalisaiion. Awec
Management and Strategi¢ tkv¢lopmeni R¢s¢ry¢s.

ST WILFRID'S HOSPICE (EASTBOURNE)
TRUSTEES REPORT (¢ontlnued)
FOR THE YEAR ENDED 31 MARCH 2021
The risk the Charity faces is the challenge io fmancial sustainabiliry as a result of a temporary or lon8er-temi fall in its
given, granted or earned income. Around 7Wo of thecharsiy's income derives fiDm public giving, with a heavy dependence
upon general donations and legacy income, which can be ullptedi¢tsble within a defined lime period. The Trustees consider
it prudent and desirable to ensure that the risks and challenges to income in the short and medium tern) can be mei withoul
signifi¢8nt disruption to services. The Tn￿teeS consider that an opeyaiing reserve of four io six months of rnTming
costs is appropriaie to miugaie this risk. with an aim to keep the reserve at the top end of thi.s ran8e.
E ualisation R
This reserve was set up in 2018 to smooth out any ye4r on year fl￿￿￿tiOnS in l¢8aey in¢ome. 14aeies are an impO￿t
income stream for the hospice. generally comptisitig arourtd a third of total in¢orn¢, but eall be volatile. The eh8Tity
therefore needs to include legaey iticom¢ in i($ Cost bt￿getID8. so this res¢rv¢ is an added contingency to avoid any
disNption io day-to4ay activity in the event of low legacy receipts in a given year. Furtds would be (akell from the reseTV¢
io make good any shortfall in le8acies a8aiJW the almual budgeL unless eomp¢wted for by otber iti¢ome streams.
A 15-y¢ar a85el monagem¢nt survey has been Completrf which identifies potential upgrading and repair work which will
be required going fotward to the building artd planÉ. The TnL%t¢¢s have agreed ¢herefort to set aside a minimum of IOQ/o of
surplus ￿ndS in any given year for fijtuye work and at the prtseni time this fimd is being builL 8Itholl8h it is likely this
reserve will be drawn on in 2021122.
Strat
ic Develo
ment Reserve
The Tru$te¢5 r¢cognis¢ their resw)nsibiliry w ensure thai moniesgiven io the chariry are used w funher the chariry's objecrs
and meet the needs of its E*neficiari¢s. Any fimds surp1￿5 to thos¢ required for the other d¢signaied reserv¢ fimds ar¢ held
in a sirategic development reserve. The strategic development reserve is earniatked to contribute to the ￿ndIng of the
Iwity's strdtegic airns, whether for revenue or capithl expendiwre. Some of this reserve is eamiarked io support
collaboration work with theother Su&sex hospic￿ Partof thc strategic d¢velopmentres¢rve is held in inv¢stmeni prop¢rties
yielding an income.
Restricted Reserve
Sorne fimds are given to the ¢harity to ws¢ foT spe¢ifi¢ purposes and where this is the case they are held on I￿$t in
re5trict¢d reserv¢ and drawn on as the fillds are required for the putposes for which they were given. Where a ¢apithl asset
is ￿ught with the fiwd¥ the reserve is drawn down in line with the depreciarion of the as5ei rather than in lo￿11ry ai the
time o[pU￿hasC.
Fixed A55¢t Reserve
This represents the amount of the (otsl reserves are tied up in thngible fLxed assets thai cannotbe realised easily. mainly
the hospice building, plant and equipmenL
A¢ 31 March 2021 the Chariry had totsl reserves of £18.91Jn (19120 £16.26m). represented as follows:
Operdting R¢serye
Le8￿Y Equali54tion Reserve
Asset M3nagement Reserve
RestrIc￿d Reserve
Fixed Assei Reserve
Strategi¢ Development Reserve
£ 4.39m
£ 2.56m
£ 0.60m
£ 0.35m
£10.03m
£ 0.98m
(19QO £ 3.50m)
11920 £0.96m)
(19 20 £ 0.30m)
(19120 £ 0.39m)
(19,20 £10.13m)
(19QO £ 0.98m)
12

ST WILFRID'S HOSPICE (ELSTBOURNE)
TRUSTEES REPORT (contiDued)
FOR THE YEAR ENDED 31 MARCH 2021
RISK MANAGEMENT
A strategic risk ￿gISter detailing and ranking ih¢ k¢y risks th¢ clwity faces is reviewed by the hospice I£adership Teajn
on a regular b&sis and by the Board of T￿￿t￿S twice a year. There are then individual risk registers for each area of
operation. All risks facoj by the charity are given a risk Ming. A Tisk score is obtain¢d by ronsidering the likelilM)od of
the risk occurring and the impact occurrence would haveon the charity. The top risks identifiedon th¢ strategic re8lSter
as at 31 March 2021 were-
Risk identified
Uncertainty of incorne and irnpact on cashfiow.
A(￿On taken to ml
ate tbe risk
Income generation
strategy focuses on
diversificatiort
fiJndin8
streams.
Establishment of legacy equalisaiion reserve and
clarification of frte reseryes tsrgei. Rolling 3-
year financial and scenario planning. Quarterly
I&E refor￿as[S aThJ 12-month Tolling ¢&fh tlow
monthly. Aclive explordti¢)n of
oppornmiiies for cost sharing with other
hospices. Continue TO ¢ngag¢ with CCG around
mmissionin8 and funding of end-of-life care.
Staffing capacity and rcsilheEKC.
lrttrease to clinical statTmg estsblishment.
Workforce planning io anticipaie fvwre need
and develop career pathways. Major focus on
employee and volunteer wellbeing $uptK)rr.
Coniinuing io recTUii new volunieers.
Jmprovemenis w IT system to allow m¢)re
remole working.
Safegu￿ing.
Safeguarding Steering Group comprised of
Trustee Safeguarding Lead. CEO and Patient &
Family Suppon Direcior. Overarching
safeguarding risk Tegisier being d¢v¢lop¢d and
safrguarding a feattwe in every departm¢ntal
regisier. Mandatory training in children and
adult safeguarding for clinical and n(trn-clinical
sthff and volunteers . over 91Y/o eompletitsn.
Freedom to Speak Up Guardians in place.
Major incidcnvbusiness CODtinuity.
Major incident atMI rewvery plan updated, wilh
t exercises undertaken. IT sYS￿M upgraded
facilitate mobile working. Daily backups of
key datsbases. Flu and Covid-19 jabs offered to
all $iaff. Focus on infeciion control. Regular
fwe drills and fwe Tisk a$5¢5smrnt.
C¢yJi of repairing or repla¢iDg r￿ed a￿ts.
Fixed asset re8iSter in place. I S-year a55et
tnaiia8ernenl plan crea￿d (ncxt review 20231
and asset management reserve bellw built.
Dilapidation5 pfoYLsion made for shops.
Fundraisin
forc
itsl works.
New IT hardware prO￿¢Ted by Trend busin¢ss
securiry and datr ¢n¢Tspied in the ¢vent of losi.
Server5 patched regularly 10 Provide upda￿d
prot￿lion againsi ransomware. Electronic
paymenrs d¢)uble signed by the leadership ieain.
Amnual
ber aWarell￿ ￿￿Id810
Fraud. theft and cyber-crime.
13

ST WILFIiID'S HOSPICE (EASTBOURNE)
TRUSTEES REPORT [¢Ont￿￿ed)
FOR THE YEAR ENDED 31 MARCH 2021
lllf4)rniation governattce.
CEO is Senior Infomiation Rssk Officer
(SIRO). Data Protection Steering Group
comprising Inforniaiion Asset Ownets mttts
monthly. Completion of Data Security and
Protection Too]kn"t to include Cyber Essentials.
Annual refresher trnining. New Serttinel AtNM
system irnprove5 rqK>rttng and monitoring of
data bre¥hes.
FUNDRAISING APPROACH AND PERFORMANCE
Appro*ch to monitoring of aetlwlties aDd membership of voluntary schemes for regujatlng fulldr4lslDE
The charity is regisiered with Fundraising Regulaiorand the1Th8tiwie of Futthising and undenakes fvndraising ￿tIvIty
with its supporters in line with the FUndraIsll￿ Code of Praciice. We encourage our fundraising service providers io also
be si8ned up ￿ the code. The charity regularly monitor5 cbanges in legislation. The charity Is registered with the
Fundraising Prefercncc Servicc and received no Tequ&sts fro￿ indiYidua15 via the Service to be rnnoved from the mailing
list 1&st year.
St Wilfrid's lottery is run by Local Hospice Lottery Ltd, which is a memb¢r of the Hospice tx)iteries Association and the
Lotteries Council and licensed by the Gambling Cornmisslon.
The charity's fundraising activities include hosp1ce-arrang￿ events and UK and ove￿￿ ¢halleng¢ ¢v¢nts which are
managed by commewi81 eveni PTovid¢rs. All ev¢ni$ are risk &8ws¢d in a¢cordance with hospic¢ trf)licie$. Direet mailing
campaigns are organised to genernie singl¢ and Tegular gifts, lega¢ies and in memory gifts and rnanag￿ in litie with our
inforniation governance and ethical fundraising policie&
The charity also fimdraises through COT￿rate campaigns; community talks, school activities, Clubs. societies. and ¢hurch
involvement. and engaging with grant-making bodies including clwithle loundaiions and
Monltorlng of aetlvlties carrled out by tblrd partks
The charity has in place a lottery contraci. which wifies thai Lcul Hospice Loitery uThJenakes (o conforn) 10 stawrory
and local authority requirements to ensure gambling is conducted in a fair. responsible and open way and io prevenr being
asso¢iat¢d with critfLe or disorder. The hospice plays an active oversight role in the training and development of loitery
canvassers and ensutts that ally complaints ate dealt with pmmptiy and wonsibly. in line with the Fundraising Code of
Pr¥tL¢¢.
Conira¢ts with rnaiiing fulfthent houses ¢nsure ¢hai all dats ha[￿ling conf0rn15 to the requhretneThts of the Data Protection
Act {2018) and Priva¢y and El￿troniC Communi¢ations Regulations (PECR) (2003), and with the Hospi¢¢ Infonnation
Governance Policy.
Hospice fundraising Complies with the ChaTiry'S ethical fithising policy and the Fundraising Cod¢ of Practice. The
Charity's fiLndTaising promise specifies whai infornuuon atM)Ui SUPFA)rters is coll￿1ed and how that infonnaiion is used.
Our policy sets out Ihe circumsiances in which inforn)aiion about a supp)ner may be disclosed- how personal inforniation
is siorcd.. and the rights of data subjects. All written and email communicaiion contains a stsietneni aboui how inforn)Jtion
willbe used, art option to state or¢h￿C dats prefern￿e$, and a link ￿ our fijll futyJraisin8 promise on the hospice website.
Management of complaints
Our website outlines our complaint5 policy for the public and clearly explains how 8n individual can complain. We
received six (five in 2019 ?01 complaints related to fundraising in the 70?0 21 financial year. We responded to all
¢omplainL% within 10 days. Complaints are deali with in line with our filndraising complaints policy. All complaints are
escalated t¢Tr our Lead¢rship Team and Truslee5 $0 they can wTLsid¢r lessons learnt. We r¢tK>rt to the Fundraising
Regulaior on the totality of our complaints.
Prote¢tioD of vulnerable peopk and other members of the public
Our eihical ￿ndIa1%1￿g policy ouilines our p)licy and procedure io proitti fvvlnerable people and our fundrnisers Iboth
siaff and ihird party} are lamiliarised wilh Ihe kN)licy io ensure thai ir is applied properly.
14

ST WILFIUD'S HOSPICE (EASTBOURIYE)
TRUSTEES REPORT (eontlDued)
FOR THE YEAR ENDED 31 MARCH 2021
PLANS FOR FUTURE PERIODS
Th¢ main plans for the Coming year coniinue with the $trai¢gic aims in our Closer to You framework. while ai ihe same
tirn¢ building on recovery from the Covid-19 Situatio￿ The plans for the comin8 year also take into account that 2021 is
St Wilfrid's 40th anniversary.
Meeting st•k¢holderi' tteeds attd expeetAtlons
Extend communiiy nursing pr¢5¢n¢e out of IMXU5 to 0￿￿￿1c from 7am to 10pm and monitor impxt and
effectiveness.
Extend medical team support.
Work with sYs￿M partners to ensure impToved pharnwy a￿￿provIsiOn for tr￿ of life drngs out ofhours.
Refocus and re-iniroduce Wellbeing acuvity with No stranÉLs- rehabilitativc palliative and community
engagemeni.
Achieve 300 carer a￿8￿*￿entS wiihin 20 workts￿ days using the new ¢arer assessment framework.
Con¢inue with ¢xtended community bereavemeni seryice.
Evaluate Sethorse children's IKreavement service al￿ plans for rtexi plw.
Develop plans for next phase of community volunteerirtg.
Deliver on aims of learning disability proj￿1 and evaluate for fitrther development.
Exeelling in how we operate
Coniinue 10 improve our ¢wity for urgent reswns¢. Maintain daily conthct with NHS Crisis Response Team
io Coordina￿ support.
Extend digital healthcare. including virtuyl ¢(xwltstions and extertsiort of home ielemenroring project
(Project ECHO).
Develop our approxh in rehabilitaiive palliative ure and knw we track pro8ress.
Improve suicth awareness through training and urthr5tandin8 of when and how to Lrttervene with
patient&'families ai risk
Continue io develop and und¢TStanding of VOICES feedback to improve practice.
Undertake'mystery shopper. exercise in FLmdraising and Trading.
LearlllDe through people and systezns
Provide training for and embed usage of new fr sofiware . oifKe 365. CIPHR HIL Sentinel in¢idenVrisk
rnanasement. Deputy e+ros￿[lA8.
Continue development of staff and volunittr well￿1n8 framework and extend mental he4lth support.
Participale in Sussex hospices ￿llaboratIon to develop middle managers provide mandatory e-1¢8rnin8.
Develop sraff and volun￿er awar(ts programme 10 coincide with 40, anniversary.
Implement the recommendaiions from the Diversity Audii in a WO￿ prograrnme.
Engage with Our Care Connected IT pmgrarnn￿ within the Sussex ICS. toi(Trin up acce5S to patient inforniatiort.
Review finance and paiieni software SYS￿n$ and futtwe oplH)llS.
Resourelng our Imbltlons
M¢et budgeted voluntary and starll￿ry income projections of £8.67m.
Deliver a surplus before depreciatiOD.
Optimis¢ th¢ 40 anniversary to recruit new individual and ￿gUlar th)nor&
Launch new Websi￿ and in¢reas¢ online donations and conversions.
Make progress on Sussex hospices collabordiive activity. itKluding workin8 as one to develop with the ICS and
NHSE a sustsinable funding framework.
15

ST WILFRID'S HOSPICE IEASTBOURNE}
TRUSTEES REPORT (contlmued)
FOR THE YEAR ENDED 31 MARCH 2021
STRUCTUR4 GOVERNANCE AND ￿NAGEMENT
St Wilfrid's Hospice {Eastbourne) is a company limiied by guaraniee. The Articles of Associaiion were last amended in
2017. None of the Trustee$ h8$ any beneficial interesi in the company. All of the Tnlslees are member5 of the company
and guttrafttee to contribut¢ up to £5 in th¢ event of a windinE up. The Tn￿l￿S are also the directors for the purpose of
¢ompatty law.
Organlsatlon*l struetur¢
Si Wilfrid's Hospice (E&qthourne) had ttvo subsidiary ¢omp#nies ot 31 Mar¢h 2021-.
Si Wilfrid's Hos
ice Eastbourne Tradi
Com
Litnited. Re8LStered CompallyNo.. 2198239. Activity through
Ihis company includes any'bought-in go(Mls' trading and the oper&tioL% of the hospice café (donated goods retail
aciivity now flows though the clwi.ty itselo.
St Wilfrid's H05
ice
Eastlx)urn¢
Pto
e¢ts Limited. Regisrered Company No.. 07054375. Set up to deal with the
rnanag¢ment, d¢$ign and construction of the new hospice. This company will remain in exisrence for a period of
up to 10 years following wmplelion of the building, t4Li is CUTrenily dorn]anr.
The rttults of St Wilfrid's Hospice IEastlM)urne) Projects Limikd have not been consolidated into these fU￿n¢tal
3tat¢ments as its Tesults are inunaterial ￿ the ChaTity and the Group.
AppolDtmellt of Trllstees a*d eommittee strnctur¢
Trusiees are recruitrd againsi a ser of competenci&8 and to brin8 8 diverse set of skills and experience to the charity. The
Board of Trusiees and the Leadership Team work in partnership when developing policy and strategy. In their fiduciary
role the a¢counc for the organisation's compliance with regulation and they monitor the perfomiance of the
organisaiion agains¢ the strategy and business plan. They receive a ￿11 itiduction and a governance development budgct is
sei aside for Iraining focused on strenBihen]ng governance perfomiattce.
TrUs￿e$ may serve a n￿XimUM of three tern￿ of thTee ye*r& The Board meets six titne% a year #t￿ two of thc5e meetings
are concerned specifically with a review of strategy. There are Trustee sU￿cOMmIttee5 for Audit. Clinical Governancc.
People and In¢ome Generaiion (which also considers the busin￿* of the retail operatioTh). A Trustee sits on the Health &
Safety committee. which is an operational comrnitiee chaired by the Chief Exccutive and with staff rcpre5entation. Tern15
of reference and Trusitt metnbership for all comrnittces are approved by the Board of Trustees annually. Trustee5 have
individual reviews with the Chasr each year and the Chair is a150 r¢viewed. Every Trustee signs a Code of Conduct upon
joining the Board and at the time of Starting a new term. Trustees a]so Complete a Regis*r of Interescs annually.
The Articles of A￿latIOn pernit the appotntrnent of up to three Co-optees to each of the sub-comtnittees, with re-
appointment annually for up to four year5. Suth Co-(ptees bTing relevant skilis and expertise to the ¢ommitiees and are
able to participate and vote equally on mairers. During the year there was one Co-optee on ihe Audit Commillee. one on
the Income Generaiioa Committee and two on the Clinical Governance Commitrtt.
The Trusiees who seTved duriti8 the year alld their &ttendaD¢¢ at Board m¢eling$ were..
Meetlllgs attended
Ms F Maclntyre * A Chair of Trustees Jnd of Pe(yl¢ Committee
Mr D Adams #
Dr M Barnes •
Mr A Breeze +
Mrs J Butler • Chair of the Clinical Governance Committee and Trustee Safe8u&rdinB Lead
Ms L Ctwnbers •
Ms J McGowan •
Mr G Meyer # (appointed 22 September 2020)
Mrs V Morrey .
Mrs K Planterose" • Chair of the Audit CoTnmittce
Ms M Richardson • (appointed 22 September 2020>
Mr D Tumer • # Chair of the Income Gener3u¢)n Comtniltee
16

ST WILFRID'S HOSPICE (EASTBOURNE)
TRUSTEES REPORT (eontlnued)
FOR THE YEAR ENDED JI MARCH 21121
Memben of Trnstee C•mmitlety:
• Audit Commiitee
• Clinical Governance Committee
# Ittc¢)me Generation Committre
People Committee
Deelslon maklng
An annual busine&4 platt setting out the obieetives for the yetr thad is approved by the Board of Tn￿leeS before the start
of a new financial year. Thi$ is accompanid by the 5¢tting of an 8nnuo1 budget and ￿shfioW and the agreement of a set
of corporate key perfonnance indicator5. The Audit CoTnTnitttt reviews a Schedule of Delega￿d Aurhority within which
Ihe exeou(ive ieam operates. The Board of T￿￿le¢S approves the S¢hedule of Delegated Auihoriiy before start of a
new financial year. The day to day runrting of the clwity is delegated io the Chief Execuiive and Leadership Team.
Commlttee activities
"I'he main aciiviiies of the ￿>ard su￿￿Mi￿e¢S during the year were as follows:_
Audit Commlitee
Approved a business case for CIPHK a new HR managcment system.
Approved a pro￿881 io retain a 50Y• share of the b￿UeS1 of a shares Portfolio valued al c.£750k.
Conducted an investment managetnent lender and tecommended the akwointsneni of Raihbones for Board
approval.
Monitored IT dL8ltal transfomation progr&*8.
Cllnlcal Governince Committee
Conducted virtual qualiry assuratt￿ visits and tnet with clinical lean￿.
Reviewed policies and procedures and mporary changes to pnKe5&es brought alMTrUt by Covid-19.
Agreed a p)siiion on care of pauents requiring aen)sol g¢nerdting pr￿edureS during the pandemic.
Approved an Ant)ual Board Repon and Sthiemeni ofcompliance for medical revalidatLOn.
Reviewed the VOICES annual report.
Moniiored Ihe Clinical Seryices review worksiTeam.
Pefjple Commlttee
Monitored the People Swaiegy aThl Workforce Planning in relaiion to lour key arw:
RecTuiimeni and reieniion
Employee support
Core values and ¢ulture
HR services.
Scrulinised the at￿Ual and volunleer reports.
Reviewed and approved the key People Policies and Prixeth￿, including the Coronavirus Temwrary CIMnge$
to the Workpla¢e' Pensions. Performance Development.
Recommended Leadership Team remunerdtion adjustments to the Audit Committtt for rniification.
Monitored the People Safeguarding ￿'sk Register.
Oversaw the rttruitmcnt proce￿ artd ap￿Int￿tAl of trustees- Melanie ￿"¢hardSOM and Giles Meyer.
Ineome Gener*tlon Commlttee
Reviewed a 3-year income 8eneration strategy thai includgj creation of an eBv4y sales plarfonn.
Reviewed and approved a new strategy for Bought in Goods {BiGs).
Approved a prowTrsal to lease increased space at the Hub 10 create a superstore.
Recommended the Trading Company budgei 2020121 for Audii Commillee approval.
Scruiinised plans and risk regIS￿r for the rwening of thops following lifting of Covid-19 r¢strictions.
Reviewed the Ethical Fundraising Policy.
Consideraiion and monitoring of plans foT the Hospi¢¢'s 40th anniveT54ry.
17

ST WILFRID'S HOSPICE (EASTBOURNE)
TRUSTEES REPORT l¢ontinu¢d)
FOR THE YEAR ENDED 31 MARCH 2021
Arrangemellts for getting the pay and remuneration of key m*n88tmeDt PEr￿n￿e]
Leadership Tearn Salaries are reviewed by the People Cornmittee and ratifled by the Audit Comrnittee. The Board of
Trustees reviews the salary of the Chief Executive followmg [rcomt￿cndalL0tt$ by the Prople Commiitee. Salaries are
reviewed with reference to hospice secw and other relevant berth￿ surveys.
Any r¢l•tlon$hlp$ wlth a wlder n¢fwork lil. umbT¢ll• Wjup)
The charity is a tlletnber of Hospice UL a n￿lOtta1 membership or8anisaiion that advocates for the interests of hospices in
the United Kingdom. The k*)spice is also a member and parneT in the Hospice Quality Parn)ership, established to provide
betterpro¢urement for hospices across the ¢ounty. A Memorandum of Understanding h¥s been agreed bythe seven Sussex
h05PlCeS to guide their collalx)rative activity.
18

ST WILFRID'S HOSPICE lEA￿BouRNE}
TRUSTEES REPORT (cDDtittued)
FOR THE YEAR EL¥DED 31 MARCH 21121
STATEMENT OF THE BOARD OF TRUSTELS, RLSPONSIBILITIES FOR THE FINANCIAL
STATEMENTS
The Trustees. who are also directors of Si Wilfrid's Hospice (EasiE￿Me) for the pur[￿¢ of company law. are resFonsible
for preparing the Tnuitts, Report and the accounis in ac￿rd￿n¢¢ with applicable law and Unl￿d Kingdom Accounting
Stattdards (United Kingdom Genernlty Acwied A￿(M￿lIttg P￿tIce).
Company law requires the TnLStees lo prepgre finan¢ial statements for financTal year and noi approve the financial
Sta￿ments unless they are satisfied that the fllwicial statetnents glve a thle and fair view of the state of the affaiTS of the
Chariiy a5 at th¢ bal8nc¢ sheet date and of its incoming resources and application of resources. including in¢ome and
expenditure. for the year then ended.
In pr¢parinE those fU￿1¢Ial S￿￿￿ents which Bive a and fair view. the Trustee5 should follow besi prnctice and..
select suitable thccountiti8 w)licits tnd then apply them consistenuy"
observe the method8 and principles of the CIMriti&% SORP.
make judgements and estimate5 that are tetsoft8ble and
whether applicable accounting standards and 5taternents of recornmendcd practice have Ixen followed.
subject to any rnalerial departures di%105ed and cxplained irt the ffftancial $￿tementS..
prepare the fuwicial siatemen￿ on the going b&sis unless it is Inappropria￿ to a&sume that the charitsble
¢ompaDy will ¢ontinu¢ on that blsis.
The Tn￿te¢S are responsible for keepLD8 accounting record5 which di5c105e with reasonable accuracy at any time the
financial posilion of the charitable company and which enable them io ensure ihai the rtnancial statements comply with the
Companies Act 2(K)6. TheTruMees are also responsible forsafeguarding the &ssets of theclwitable companyand for taking
reasonable steps for the preyentiort and deie¢iion of fraud and other itTegulariiies.
The Trnsitts are responsible for the mainienan¢e and iniegri¢y of the WTporate and financial inforrtthtii)n included on the
charitable Company's website.
Each of the Tntstees. who held offioe at the dat¢ of approval of this Tntstees. Re￿￿. has confirn)ed lha( Ihere is no
infornjaiion of ￿th1¢h they are aware which is relevant to the audit but of which the auditor LS unaware. They have ￿rther
onfimied ihat rhey have ￿k¢n appropriaie *eps to identify such relevant infornhation and its establish thai the auditors are
made awdre of such inforniation.
AUDITORS
Haysmacintyre LLP have expressed their willingness to conttnue in otTice as audiiors. A resolution proposing tha¢ the
charitable company will go to tender for its auditors for the forth¢omu￿ year has been agreed.
In signing this rqK>rt. the Tnjstees are also approving the Strategic Rep)rL in theircapacity as company Directt>r5.
Approved by the Ttwtees on 28th Sep
ber2021 and signed on their behalf by..
na MKln
Chair
19

INDEPENDENT AUDITORS, REPORT
TO THE MEMBERS OF ST WILFRID'S HOSPICE (EASTBOURNE)
Oplllltsn
We have audiied the f]nan¢ial statements of St Wilfrid's Hospice (Eastb)urne) Limited for the ye8r ended 31 March 2021
whi¢h comprise the Con801idated Statem¢nl of Fina￿la] Activities, the Group and Parent Charitable Cotnpany Balance
Sh¢¢ts. the Con501idated Stst¢m¢nt (Trf Cash Flows and not¢s to the fujancial sralements, including a Summary of significant
awounting poli¢i¢s. The financial rwrting framework thar has been applied in their preparation is applicable law and
United Kingdorn A¢¢ounting Siandards, including Financial Reponing Standard 102 The Financial Reporting &andard
applicable in ihe UKand Republic ofIrelap￿ (UniEed Kingdom Generally Ac¢epied Accounting Practice).
In our opinion, the fujancial statements..
give a Ne and fair view of the of the group's and of the parent ¢I￿l￿ble company's affairs as at 31 March
2021 and of the group's and parent ¢haritable eompany'$ nei movetrn¢rti in fithds. includmg the incom¢ arml
expenditure. for the year then ende4.
hav¢ been properly prepaTed in accordance with United Kimgdom Generally Accepted A¢countiThg Practice" and
have been prepared in acconlance with the requirements of the Conwanies Act 2(M)6.
Basls for oplnlon
We conducted our &udit in aceordanee with Int¢rnatiottal Standards on Audiiing IUK) {ISA8 IUK}} a]Ml applicable law.
Ourresponsibililies under those stsndardsare furtherdescribed in th¢ Auditor's re5POns17>ilities forthe audit of the f￿￿￿claI
5taternents section of our report. We are indcpend¢nt of the group in 3cwrdan¢¢ with th¢ ethical requiretnents that are
relevant lo our audit of the fman¢ial slat¢m¢nts in the UL including the FRC'S Ethkcai Standard, al￿ we have fulfill¢d our
other ¢thi¢al responsibilities in a¢¢ordance with these requirements. We believ¢ that the audit evidence we have obtained
is sufficient and appropriaTr w provide a basis for ouropinion.
Conclu￿0￿5 r¢latlng to golDg ¢on£e
In audtting the financial 51atements. we have concluded that the trustees, use of the going concern basis of accounting in
the preparalion of the fmancial s￿lements is appropriatr.
Based on the work we have p￿fOrnIe￿ we have noi ideniified any mawial uncenainties relaiing io events or conditions
thai, individually or collectively. may cast s￿nIfIcant doubt on the group's ability to continue as a going concem for a
period of ai least Nelve montlLS from when the fxnancial sts*ments are authorised for issue.
Our resr*)nsibilities and the ￿sponsIbl11￿￿4 of the trustees with rwt ￿ going concern are described in ihe relevant
sections of this re￿[1
Other Informatlon
The trustees are responsible for the other inforn￿lI0n. The other infornlltion compristt the infornmtion irteluded in the
Trustees. Report. Our opitiion on the fwncial statements do¢s not cover the oth¢r infomlation and. ¢x¢¢pt to the ¢xt¢nt
oth¢rwis¢ ¢xplicitiy stated in our r¢po¢ w¢ expr¢$3 gny fonn of ¥$wrd￿¢ Con¢1￿10n th¢rwn.
In conne¢iion with our audit of the fmancial sraiements, our Tesponsbi ility is to read the other infoTmauon and, in doing so,
¢onsider wh¢th¢r ihe other infonnation is mawially in¢¢)nsist¢ni with th¢ fuwicial 51at¢m¢nrs or our knowledge obtained
in the audii or otherwis¢ appears ￿ be ma￿nallY misstsreJL If we identify s￿h marerial inconsistenciesorapparentmaterial
misststements. we are Tequired ￿ deiern]ine whether there is a ￿￿erial missthtemeni in the fujancial stsiements or a
material missthiemeni of the other infornlation. 1£ based on the work we have perfornied. we conclude that there is a
material missthtrmentof this other infornlltioo we ate required to re￿ that facL We have nothxng to rew>rt in this regard.
Oplnloms on otber matters preserlbed by the Comp#Dies Aet 2006
In our opinion. based on the work undertaken in the course of the audit..
thc infornationgiven in theTrustets' Reporr(whi¢b include5 the stsutegic report and the dI￿t0[$. report prepa￿d
for the purp05e5 of ¢ompany law) forthe f]nan¢ial yearforwhich the financial statementsare PTepared isconsistent
with the fman¢ial staiemenis" and
the5trategi¢ rewrtand the directors, reportincludedwithlntheTn￿ttt$' Rwrthave been Prepared in accordance
with applicable legal requirements.
Matters OD whleh we Ire requlred to report by exeeptlon
In the light of the knowledge ond understsndin8 of the group and ihe parent charltsble company and its environment
obtained in the course of the audit, we have not identified material mi&statements in the Trusiees. Report (which
incorwjrates the stra￿81¢ rewjrt and the directors. report).

INDEPENDENT AUDITORS. REPORT
TO THE MEMBERS OF ST ￿LFR1D's HOSPICE {EASTBOURNE)
We have rtothirtg to report in ffspect of the following mattu5 in r¢lation to which the Companies Aci 2006 require5 US to
report io you if. In our opinion..
adequate accourtti118 records have noi been kepi by the p8rcnl ¢haritable ¢ompatty, or returns adequate for our
audit have not been received from branches noi visi*d by us" or
the parent charitable company fmancTal stsiements are not in agreement with the ￿COUntIng records and renirns.
certain disc10￿cS of tn￿le¢s. rcmunerntion specified by law aye noi made. or
we have not received all the itiformatiiTrn and expianatsons we wuire for our audiL
Reiponsibtlitiej of trnytees for the fln*ttel#l st*tettkeLts
As explained more fully in the Irustec5' rtswtsibilities statemeni se¢ outon page 19, the trustees (who are also the directorg
of the charitable company for the pur￿SeS of company law) are responsible for the prepardtion of the financial statements
and for being ￿tisfied that they give a true and fairview. and forsuch internal control as the trusttts deterniinc is necessary
o enable the preparaiion of f￿anCial stthtements thai are free from oweri31 missthtement. whethcr duc to fra￿d or error.
Iti preparing the financial stsiements, the tyU￿ees aTe responsible for &ssessin8 the group's and the pareni charirabl¢
company'$ ability io continue as a going concern, di%losing. as applicable. matter5 ￿lated to going Concern and using the
¥oing concern basis of accoun(ing unless the M￿le¢S either intend to liquidate the group or the pareni charitsble wmpany
or 10 cease operations. or have no realistic almative i￿1 to do so.
AuditOT'S r¢5ponyibllltI￿ for ihe #lldli of tbe fiD*ne1￿ statements
Our objwiiv¢s are t(Tr obtsiD re&s(mable &&surance aknut whether the flnancial sth¢ements as a whole are fre¢ frorn matcrial
mi¥5taiement, wheth¢rdue to fraudor ¢rn)r. and to issue an auditor's re￿rt thai includes ouropinion. Reasonable assurance
is a hi¥h lev¢1 of &ssurance, but is not a guaratitee that an audit conducied in accordance with ISAS {UK) will alway5 detect
mat¢rial misstatement when it exists. Misstatements can arise from fraud or error ond are Considered material if.
individually or in the aggregate, they could reasonably be expecied to influence the economic decision5 of user5 taken on
Ihe ba515 of these fuwicial sthtement&
Irregularitie5, Lncluding fraud are insthnces of nonrfompliance with laws and regulation5. We design PEf)cedures in line
with our rcsFKbnsibtlities, ouiljned above, io de*cL maitrial misstatements in respect of irregularities. including fraud. The
exteni to which our procedures are capable of detecting irre8ularitte5, including fraud is dethiled below:
Based on our understanding of the group and the environment in which it opera￿. we ideniified ihai the principal risks of
non-compliance with laws and regulalions related io tegula¢ory requirements of the Care Quality Comrnis%ion, Charity
Commission, Fundrdising re8ulations. Employrnent law. GDPR and we considered the exieni io whi¢h non-compliance
might have a material effect on the financial statements. We also considered ihose laws and regularions that have a direct
Impact on thc preparation of the finartcial statements such as the Companies Aci 2￿6, the Charities Act 2011. income i&x
and payroll tax.
We evaluated maTJagement's inceniives andoppommiries for frauthilentmanipulatton ofthe financial staiementg{including
the risk of override of controls). and de￿rnined thar the principal risks were r¢lated to ￿sting inappropria(e Joumal entries
10 revenue artd management bias in accouniing estima￿ and applicwion of Controls around auth0ri5ation or expendiwre
¥nd payments. Audii procedures wfornled by rhe engagem¢ni ioclud¢d..
Inspecting Iru$tee8' meetin8 minU￿S-
Inspe¢iing corre5ponden¢e with reBulaiots and authoTitiU;
Discussions with managern¢nt in¢luding coL8ideTation of knThn or suspected insthnces of non-complian¢e with
laws and regulation and fraud:
Evaluaiing management's wntrols desi8ned to prcvertt and detect irregulari
Identifying and testin8 j(wna]s. in panicular joumal entries p)si¢d with unusual attount cornbinations. Jx)stings
by unusual users or with unusual d￿criptIOns. and
Challengin8 a&sumptions and judgements made by ll)￿na￿l in their ￿Ill¢al estimates.
A ￿rther description of our rtqPTJsibililies for the audit of the fuwicial Sthiements 15 knted on the Fillarneial Reporting
Counehl's website at.. wiviv.frc.orts uklaudiiorsres
Jisibililies. This desrriprion fonns part of our auditor's report.
21

INDEPEI¥DENT AUDITORS, REPORT
TO THE MEMBERS OF ST ￿LFluD's HOSPICE (EASTBOi]IiNE)
Uyt of our report
This report is made solely io the charitsble compartYs rnemiw a$ 4 iKJdy. in accoTd4n¢¢ with Chapter 3 of Part 16 of the
Companies Aci 2006. Our audii work has been undertaken so that we might state to the charitabl¢ compan￿$ mernbers
those tnaiters we are required to stste to thetu in an Audito￿$ rep)rt￿d for no otherpuTPOS¢. To the fullesi exteni perniiited
by law, we do notaccept ora&%ume resp(Trnsibility to anyoneother than the charitsble company andthe Chari￿le companys
rnernbers, as a l￿dy, for our audi¢ WOTL for this repoTL or for the opinions we have fomied
Lee Stokes (Senior Sthmiory Auditor)
For and on beI￿lf of Haysnwintyre LLP, sta￿tOry Auditor
Date 01 October 2021
10 Queen Street Place
London
EC4R IAG
22

ST WILFIUD'S HOSPICE (EASTBOURNE)
CONSOLIDATED STATEMENT OF FINANCIAL ACTivrrIFS
(Including In¢om¢ and Expettdithre Aeeoont)
FOR THE YEAR ENDED 31 MARCH 2021
UDrutricted Rfstri¢t¢d
Funds
Fwids
Trf*l
2•21
Totil
202
Notes
INCOME FROM:
Donations *nd legacies
Donated g•Jods income
Charitable Activities
Siawtory fvnding and grants
Other ¢r4ding activities
Income from trading
Incotne from lottery
Inve5tmenis
Other
5.184,424
3J52
359.357
5,543.781
3,352
4,655,873
158,188
2J
4,197.697
4,197,697
2.152.213
475.161
320.003
34.221
138.108
475.161
320.IM)3
34,221
138,108
969.257
314,910
56.882
24.981
TOMI Income
IOJ52.966
359J57
10.712.323
8.332.304
EXPENDITURE ON:
Ralsing funds
Fundraising ¢osts
Trading costs of g4)ods sold and
other cos
954.974
4.301
959,275
882.830
877.390
877,390
977.547
Chirltabl¢ 4cdvltles
In patient
Wellbeing
Community Nursing
3.859.8l5
296.493
1.673,157
71,835
279.071
43.938
3,931,650
575,564
.717.095
3,717.979
551,037
1,757,005
To¢•1 expendlture
7.661.829
399,145
8,060,974
7,886,398
Nei g¥In￿(lOSSeS) on inv¢sunethts
Nel in¢om¢ll¢ipenditure)
Gro￿ trgnsfers betwe¢n fuTKL5
2.691.lJ7
139,7881
2,651.349
445.906
21
Net movtmeni i• funds
2.691.137
(39,7881
2,651.349
445.906
Fund baianccs at l April 2020
15.865,929
391.035
16.256.964
15,811,058
Fund ballnees at 31 M￿ch 2021 20,21 18,557,066
351.247
18.908.3I3
16,256,964
All income and expendiDJre arises from ￿tiDUing activities.
Full derails of income and ex￿dI1￿ by fund for the prior yearare given in no* 25.
The notes on pages 26 to 43 fonn part of the fmallcial ststemell
23

ST WILFRID'S HOSPICE (EASTBOURNE)
CHAIUTY AL¥D GROUP BALANCE SHEETS
AS AT 31 MARCH 2021
Hosplee
Group
2021
2020
2[121
2020
Notes
FIXED ASSETS
T￿SIble 8$5¢ts
Inv¢$tm¢nt properti¢s
12
13
10.033.577
753.278
10,129.616
753,278
10.034.033
753,278
10,130,622
753,278
10,786,855
10,882.894
10.787.3l I
10.883,900
CURRENT ASSETS
Stocks
Assets held for r&8ale
Debtors
Inve5tTnenls
Cash at bank and ith haThd
9.528
6,685
250,000
2,137.956
56.440
4.480.783
15,663
13,771
250,000
2,118,374
56,340
4.518,111
15
14
16
3,662258
104231
5.911.805
3.661,839
104,130
5,916,077
9.687.822
6.931.864
9,697,709
6,956,596
CREDITORS: amounts
falling due wiihin one year
17
(1.561.965) (1.567.977)
(1.576,707)
(1.583.532)
CURREL¥T ASSETS
8.125,857
5.363,887
8,121,rKJ2
5,373,064
TOTAL ASSETS LESS
CURRENT LIABILITIFS
18,912,712
16,246,781
18,908,313
16,256,964
NET ASSETS
18,912.712
16,246,781
18.908,313
16,256,964
FUNDS:
Restricted funds
Unrestricted
Designaied funds
Operaung reserve
20
351.247
391.035
351,247
391.035
21
14.169.340
4.392.125
12J65.929
3.489.817
14.169.340
4,387,726
12J65.929
3,500,000
18,912,712
16,246,781
18.908,313
16256.964
Th¢ ￿count￿ were approved by the T[￿St￿5 and authorised for issue on 28th Seplember 2021 and signed on its behalf
by-
Mrs K Plani¢rose (Chair olAudit Committee)
The surplus for the charity ortly for the year is £2,665.931 (Surp1￿$ 2020: £445,906).
The noles on pages 26 to 43 forni part of the fuwicial ststement&
24

ST WILFRID'S HOSPICE {EASTBOURNE)
CONSOLIDATED STATEMENT OF C￿sH FLOWS
AS AT 31 MARCH 2•21
21121
20ZI)
Note
Casb flo￿ from operatiD8 aCtI￿tIes.
Net Lyshprovidtd by opernlinx oc11￿.11¢$
23
.689.073
.184.372
C*sh flows from Investing a¢tivltieJ:
Dividfflhds, intrrest and rents from inves￿entS
Proceeds from the sale of plant and equipment
Purchase of property. plant and equipmeni
Transfer of investsnenis
34,221
3,574
{281,111)
(47,791)
56,882
441
(186,074)
154,161)
Net e*sh (used in) investing a¢tivities
(291,107)
(182,912)
Change in and cath ¢qui￿lents in th¢ rtptyrtlttg ptrlod
1.397,966
1,001,460
Cash and ¢&5h equiv41¢nts at the PrtinniD8 of the rep)rtI￿ pLYtod
4.518,111
3.516,651
Cash and cash equlv•lenls at th¢ end Of the r¢p•rtlog per14NI
5.916.077
4,518.111
25

ST WELFRID'S HOSPICE (EASTBOURNE)
NOTES TO THE ACCOUryTS
YEAR EL¥DED JI MARCH 2021
ACCOUNTING POLICIES
The principal accounling policies adcpted, judgements and key sources ofiud8emenr, estDnaiion and uncertainty
in the preparnion of the fU￿nClaI sthrements are as follows..
Ststement of eomplianee
The fmancial statements have been pryared in accordance with Accounting and Rewjrting by Charities: Statement
of Recommended Practice applicable io charities preparmg thetr accounts in accordance with the Fftnancial
Reporting S￿ndard applicable in the UK and Rq)ubli¢ of Irelend (FRS 102) - (Charities SORP Second Edition,
effective l January 20191. the Finaticial Reportin8 Stwulard 4yplicable in the UK and Republic of Ireland (FRS
102) and thc Companies Act 2006.
St Wilfrid's Hospice (Easib¢)urn¢) meets the defLniti(m of apubli¢ benefii entitywKlerFRS 102. Assets and liabilities
are illltially reco8ni5ed at historical cost or trar￿tion value unless otherwis¢ slated in the relcvant accounting poli¢y
note(5)-
la General Informitloll
The Charity is a private company limited by guarantee. incorporated in England and Wales (company number..
01594410) and a chaTiry in England and Wates (charity number.. 283686). The charity's registered office is I
Broadwater way. E&¥ibourn< East Sussex. BN22 9PZ.
ij
Preparltloll ofAccounts on * golng CODeern buls
At the time of approving the fjnancial staiements. Tntsttts have a reasonable expectstion that the Charity has
adequa* resources to continue in operational existence for the foreseeable future. tn addition. through appropria
consideration of risks as part of its nornial risk mallagemeni processts and mitigating actions both already taken
and available io be taken. the Tnjsiees consider there are no material uncertainties aboui the Charity's ability to
continue as a go]ng concern. The review of the Charity's fU￿nCIal ￿$1110￿ reserves levek and fiLture plans gives
Trustees collfidenc¢ the Charity remaitts a 8Oirt8 eon¢ern for tbe foreseeable futur¢.
Croup fln•ll¢tsl $tgtem¢nts
The fmancial statements consolidate the results of the Charity and its wholly owned subsidiary St Wilfrid'$ Hospice
EastbourneTrddm8 Cornpany Limit¢d (r¢gi5t¢red Dumtr¢r'. 02198239). Th¢ ￿5￿lts of the wbolly owued $ub$idiary,
St Wilfrid'8 Hospic¢ (E&511)oum¢) Proj¢¢ts Limited, h¥$ not b¢en con501idawl into these fuwicial stat¢ments as its
results ar¢ immaterial to the ¢lwity and gr¢wp. A 5epara* Sraiemeni of Finan¢ial A¢tiviti¢s and Income and
Expendinjre Accouni for the Clwity has noi been presenied because the Chariry has uken advanrage of Ihe
exemption afford￿ by s¢¢iiou 408 of the Companies Aci 2006. The re81￿cred 0￿1¢¢ for these subsidiaries is the
same as the pareni.
Theconsolidaiedsiatemeni of financial activities. incomeandexpendiiureaccountandbalancesheei include the
financial Statements of the company and its Subsidiary undertaking made up 10 3 1 March 2021. The company
has taken advantage of the exempiion from presenting its own income and expendifure account. The swi1￿8
of the company for the financial year amounted to £2.665.931 (21Y20: Surplus £445.906). All illtercompany
transactions are eliminated ollconsolidation.
26

ST WILFRID'S HOSPICE (EASTBOURNE)
NOTLS TO THE ACCOUNTS leonthilled)
YEAR ENDED 31 LKARCH 2021
ACCOUNTING POLICILS (eothtlnued)
IJ
All income is iticluded in the Statement Of Financial Aciiviiies when the ChaTiry is legally entitl￿1 to th¢ incom¢,
it is probable that the income will be ￿ee1V￿a and the amouni can be quaniified with rewnabl¢ ac¢uraey. For
legacies. entitlement is when the chatity is notified of an impendmg distribution with certainty of value, or when
the lega¢y is received. We use infonnatson provided and judgern¢nt to conclude whether the legacy meets the
revenue recognition criteria and is therefoTe amed in the ￿￿ou￿￿.
Sthtutory funding comprises amounts rxeiv#bl¢ ID the year from the NHS.
Lottery income represents tscket 5ale5 r¢¢eived in respect of lotteries held durittg the year. Income from tickets
sold in adv8n¢e of a draw being held is carried forward to the period in whkch the draw takes place.
Gifts in kind dOna￿d for distnlyuiion are included ai valuaiion and recognised as income when they are distribut¢d
the projects. Gifts donatcd for resale are included &s income when they are sold. Donated facilities ar¢
included ai the value io the chan.ty where this can be quanufied and a third party is be4ring th¢ w8t. No amounts
are included in Ibe fmancial ststements for services don￿￿ by volunteers.
Rental income is recognised on a T￿e1vab￿ b¥5iS.
RetalL Hospltallty and Lelsure GrAn¢ Fund In¢om¢
Income from th¢ at￿ve fi￿￿ h&s been recognised at the d￿e that the funding detsils and entitlement criteria were
published by the government. Th¢re aT¢ 00 perf¢)rniance conditions atrached ￿ the ￿ndIng thai would prevent
recognition at this dat¢.
EXpendIt￿re
All expendittwe is a¢¢oull*d for on an ac¢rua15basi5 and been classified under headiDgs thai aggregat¢ all costs
related to that category. Expenditure is classified w￿tr the following actiyity headings..
Costs of raising fijnds comprises of fiuthising, chariry shops, loiiery and trading actLVitie$
Expcnditure on charitable activilies compriw of adults and children services for families facing termi￿1
illness
Other expendÈture Tepresents the costs associa*d with investment prwies
Where costs cannoi be direcily atiribured ￿ panicuiar headings they have been allouted to activities on a basis
consisieni with use of theresources.
Supports cosis are those incurred diTectly in support of eX￿￿1￿￿e on the objects of thecljarity. These are allocated
to charitable aciivities in proportion to other experyjiture.
Govenwice costs rela* to wmp1iw￿¢ with ¢lwTity wmpany regulations and the stsxtegic direciion of the
organisation.
1.8 TaDglbl¢ fixed *￿ets and depreclAtIo
Tangible r￿ed assets other than freehold land ar¢ stated At ¢0st less deprecitttion. De￿￿lation is provided at raies
¢4l¢u]ated io wriie off th¢ cosi less ¢￿11￿¥t¢d r¢sithwl value of ￿ch over its eX￿ted use￿1 lift, asfollows..
Freehold larMI is tLOt depreciatcd
Freeholdbuildin85
Computer equipment
Plant and equipment
Fixtures atldfittings
Motor vehicles
2% p.a. on cost
20V.- 33. JO/p p.a. on ¢0
IOV(*- 33.30/• P.& on cost
20Y• p.a. on cost
IIW(*- 25•/• p.a. on cost
lovesimeni properties are included in the bajance Sheet at their ot*n rnarket value. Depreeiation is provided only
on those Knvesth)eni properties which are leasehold and where the unexpired lease terrn is le&s than 20 years.
27

ST WILFRID'S HOSPICE (EASTBOURNE)
NOTES TO THE ACCOUNTS (¢ontiDued)
YEAR ENDED 31 MARCH 2021
ACCOUNTING POLICIES (¢otyth1￿ed)
Finandal In5trMments
The Chariry only has fjnancial assets and fwncial liabilities of a kind thai qualify as bastc fjnancial instwmenis.
Basic fjnancial insmmenrs are iniiially recognised ai tra1￿110￿ value and subsequently n)easured at their
Settlement value with the exception of bank loans which &e subsequently meagjred at amortised cosi using the
effective interest rnetho
1.10 Investments
Investments are a forni of basic fmancRal instrLrnts 8nd 8tt i￿lti&llY sknwn iti the financial ststements at maik
value. Movements in the market values of invc5trnents are 5howD &s Unreali￿ 8ain5 and10&ses in the Ststement of
Fina￿lat Activities.
Profits and losses on ￿ reall￿tion of investments are51x)￿ &5 re4lisedgainsand Ios5e5 in the Staternent of FinaTLci¥I
Activitio. R¢alised gains and1055es on invesiments are ¢alculawl1rn Sales pr(Keeds and th¢ii openin8 caTryiog
values or th¢lrpU￿ha9e value if acquired subsequeni to the fwst day of the fmancial year. Unreali5ed gains and1055¢5
are calCula￿d as the difference between the fair value at the ywend and their¢a￿l￿g value. Rea]ised and unTea]ised
investm￿1 gaiJ]s and losses ar¢ ¢¢xnbined in the Sthiemeni of FitwKial Activiiies.
1.11 Stock
S￿k consisrs of purch&sed goods for Tesale. Stsxks are valued at the lower of cost and realisable value. liems
dollatrd for resale or distribution are not included in the fi￿3nCIal sthtrmellts uotilthey are sold or distributed.
1.12 Credltors aDd provlglons
Creditors and provksions are recognised where the charity has a present obligation resulting from a past eveni thai
will probably result in the transfer of ￿rtd$ to a third party and the amount due to settle the obligation can be
nJca5ured or cstirnated reliably. Creditors and provisions are Domially reeogrti￿ at their settlement amount afier
allowing for any trade discounts due.
1.13 Debtors
Trade and 0tlLerdebtO￿ are recognised al th¢ 5ettlemenl atnount du¢ after any tr* di5CQUnt offered. Prq)aymcTht5
ar¢ valu¢d at the atnount pr¢paid net of any trade dixounts due.
1.14 C•sh at bank and in hand
Cash at bank and cash in hand includes cash andshort ierm highly liquid investsn¢n￿ with 45hort maturity of three
months or less from the da￿ of a¢quisiiion or opening of the dwit or similar account.
I.IS Pensions
The charity operdtes a defined contribJtiort pension scheme. Contnbutions are charged in the accoutjts as they
become payable in ac¢i)rdance wilh the rules ofthe scheEne.
1.16 Donated goods
The Tru$￿t% Consider the valuationof doDated 8otsds for resale at the point of receipt LS impractical, due to the high
volume of low value items and the athnini5trativecosts involvcd in vAluatiort. Good5 donated forres&le ttre therefo
reco8nised in the accounts at the point of sale.
.17 Fttnd aeeountittg
Generdl funds are unrestricted fund5 which are 8vai]able for us¢ at the discretion of the miste¢5 in furtherartee of
the g¢neral objectives of the charity and which have not been designated for 0thcrpury￿e
Designaied funds compriseunre5triCted ￿ndS ihai have been srf aside by the trustees for particular PUTPOSes. The
aim and use of desiBna*d fijnd is sd out inthe noies to the financial stsiements.
Restricied fijnds comprise fimds ￿ee1Ved for a specific expenditure as specified by the donor. The aim and use of
each restricted is sei oui in the noi&% to the fuw)cial ststements.
28

ST WILFRID'S HOSPICE {EASTBOURNE)
NOTES TO THE ACCOUNTS {eomtlDued)
YEAR ENDED 31 MARCH 2021
ACCOUNTING POLICIES (￿ntinUed)
1.18 Eslirnales •nd judgem¢nt5
Eslimates and judgernents arr Contin￿lY cvaluated aThJ are based ort hiS￿rical experience and other f￿10r$, including
expe¢tations of future events that are believed to be reawnable uThJtr the circumstsnces. Although these estimates ar¢
b&sed on tnana8ement's ￿ kTK)wled8e of the amounL events or actioT4 acwal results uliimately differ from those
estitna*s. The Trnstees considerthe evaluation of usefvl exonomic life of fued ￿ets to be the areaof judgement with
sigrtiflcarti etTeei on the flnartcial sthleMen￿ Funher &tsiLs on this judgement are provided tn the r¢levartt section
above.
1.19 Assets held for resale
Assets held for resale are sl)own in the finwKial statements at market value. Prr)fii and on the realisation of
&wts heid for re5a]e are shown ￿ realissj gau]s and losses in the Statement of Financial Acriviiie& Realised gains
ILwes are calcula￿1 between sales prc¢eeds and th¢iIiwiDg c4nyin¥ value
DONATIOL¥S, LEGACILS KYD
STATifroRY FUNDING
Unrestri¢ied Re¥tri¢ted
FuDds
Futhds
2021
Tr)naiions and gifts
Donated Go(th Income
Legacies receivable
Grants receivable for core aclivities
1239,549
3,352
3.944,875
4,197,697
359.357
1,598,906
3,352
3.944,875
4,197.697
9.385.473
359,357
9.744,830
DONATIONS, LEGACIFS AND
STATUTORY FUNDING
Unrestricted
Fund5
Restricted
Funds
21120
Prlfyr Year- 202(1
Dortatiorts and gifts
Dol￿ted Goods Income
Legacies receivable
Grants receivable for core activiiies
1.416.707
158.188
2.814.794
2.152.213
424.372
1.841,079
158.188
2.814.794
2,152.213
6541.902
424.372
6.966,274
29

ST WILFRID'S HOSPICE {EASTBOURNE)
NOTES TO THE ACCOUNTS (Continued)
YEAR ENDED 31 MARCH 2021
AcfiviTIES FOR GENERATING FUNDS
2021
21120
TradlDg Ineome *nd eosts
Trndlng kneome
Donat¢d gix)ds income
Donated G(x)ds tn¢ome- Gifi Aid¢d
Bought in good% incom¢
Street ¢afé In￿rne
451,707
3J52
7,950
15,504
748,293
158,188
22,063
198,901
478.513
1.127.445
TrAdlng expenses
Cosi of sales
Street tafé costs
StafFexpcD5es
Prop¢rty expens&
Administration expenses
Dllapldation￿DCpr¢cLatl0ll
10.749
75,399
403.120
299.672
64.580
23.875
13.384
172,494
428.829
264.913
75.888
22.533
877J95
978.041
Less interest received
(5)
(494)
877.390
977,547
Total (dtflelt)Isllrplus
(398.882)
149.898
Number of shops
Note.. £6,500 manag¢rn¢ni fee has been elimin￿¢￿ on wns)lidation. whtch rtdu¢¢d the tr￿Ing d¢fi¢ii ¢ompared ¢0
the Trading Company deficii shown in note I l.
All income included donated gift aided goods and gifi aid has been included along with all costs associated witb the
Trading Company op¢rations. Prior year iti¢ome and costs hav¢ been amended io refleci this ¢battge.
30

ST WILFRID'S HOSPICE {EASTBOURNE)
NOTES TO THE ACCOUNTS (continued)
YEAR ENDED 31 MARCH 2021
INVEMIENT INCOME-
UF4RESTIUCTED
2021
2020
Rentsl income from investmeni properti
Income from lisied investhKn
Interest receivable
23210
35,492
3,070
18.320
34.221
56.882
OTHER INCOME- UNREST1U￿ED
2D21
2020
Education courses and recharges
Other income
I2,￿2
126.106
17.538
7,443
138.108
24,981
TOTAL EXPENDITURE
Other
Dlreet
Cost$
Support
Costs
Allocation
Staff
Costs
Total
21121
Charltable expendlture
Primary costs
Inpatjeni
Wellbeing
Community Nursing
2,163,234
324,848
1,133.395
806.137
106.162
79.670
962.279
144.554
504.030
3.931.650
575.564
1.717.LV)5
3.621.477
991.969
1.610.863
6,224.309
Costi of gener*tlng fvndi
Non-charitable tradin8
Fundraising
403.120
376,863
474.270
414,546
877,390
959.275
167.866
4,401,460
1,880.785
1.778.729
8,060.974
SUPPORT COSTS
2021
Tot*1
Supportstaff
Off￿¢
Prerni5e5 and utilities
I.090.322
126,211
544,718
17,478
1.778,729
GOVERNANCE COSTS
Legal and Profe￿i0nal
Auditors, remuneration
878
16,61M)
17.478
Restricted expenditure for 2021 £399.145 (2020 £460.943). expendinwe 2021 £7.661.829 (2020 £7.425.455).
31

ST WILFRID'S HOSPICE (EASTBOURNE)
NOTES TO THE ACCOUNTS (conthiued)
YEAR ELYDED 31 MARCH 2D21
TOTAL EXPEL¥DrruRE (eoDtiDued)
Prlor Year- 21120
St*ff
Other
DiTe¢t
Costs
Suppor¢
Cost$
Allocatlon
Totsl
Costs
2020
Charliable exp¢ndlture
Prlmary costs
Inpatient
Wellbeing
Community Nursing
2.270,047
340.877
1.189.313
453.￿9
60,702
46.563
994,923
149,458
521,129
3,717,979
551,037
.757,005
3,800237
560.274
.665.510
6.026.021
Costs of getter*thi8 funds
Non.clLaritable trading
Fundraising
428,829
396,(K19
548.718
313.260
977.547
882,830
173,561
4,625,075
1.422,252
1,839,071
7,886,398
SUPPORT COSTS
21120
Tot81
Support sthff
Offi¢¢
Premises and wiliues
Governance
l.l45.715
238.013
439,430
15,913
1.839,071
GOVEILNANCE COSTS
L¢8al and professional
Auditors, remu1￿&t10n
2,413
13,500
15,913
32

ST WILFRID'S HOSPICE (EA￿BOuRNE)
NOTES TO THE ACCOUNTS {contlllued)
YEAR ENDED 31 MARCH 2021
NET INCOMEI(EXPENDrruREI
2021
20211
Net income is stated after..
Auditors. remulleration
Audit service5
Non-audii setvices
Depreci&tion
14,650
1,950
375,839
13,5
319.142
TRUSTEES AND RELATED PARTY T￿NSAcTIONs
No twstee$ w¢r¢ r¢irnbuT5ed exp¢Dses during the year{2020.' Two tswiees were ￿1MbUrSed £350 for travel cosls).
Non¢ of th¢ oth¢r tnLSt¢¢s (or 4ny t£T50nS coJ]nected with them) received any ttmulleration or reimbursement of
Ther¢ w¢r¢ other r¢knted party transactions dunn8 the current or preceding year.
Hospice and Group
2021
202(1
Number
Number
EMPLOYEES
The average monthly numberof employees dllrll￿ the year was..
Inpaiieni
Wellbeing
Hospice at Home
Support staff
Fundraising
elail
69
15
72
22
46
12
20
45
14
21
206
220
The full time equivaleni rtumber of employtts at March was".
Inpatient
Wellbeing
Hospice at Home
Support siaff
Fundraising
Re￿11
52
12
31
34
52
17
30
32
13
18
18
158
162
Employment eosts
Wag¢s and salaries
National insurattce
P¢n$ion costs
RedUnda￿Y costs
4.640.058
425,546
418,995
7.183
4,946,539
412,366
406,412
5.491,782
5,765,317
33

ST WILFRID'S HOSPICE (EASTBOURNE)
NOTES TO THE ACCOUNTS l¢thithiu¢d)
YEAR ENDED 31 MARCH 2021
EMPLOYEES ( eontinued )
The number of employtts whose annual reMuner￿ll w&8
£60.IN)O or more were:
zozi
Number
2020
Number
£60.rx)0- £70.000
£70.IKJO- £80.OCKJ
£80.(X)0- £90,(M
Contributions totalling £24,870 {2020: £24.018) w¢re made to d¢fin¢d ¢onknTrutiOn pension schemes ort behalf of
employees WI￿$¢ emolum¢nts eK¢eed £60.0(K).
The tothl employee benefits of the relevant key Ma￿￿ement per50nD¢I of the ClwitylGr()up wer¢ £418.058
(2020.. £457.176).
The redundancy costs of £7.183 {2020: £nill were fvlly settled before the year-c￿.
10. TAXATION
The company is & registered charity and as such is exempt from thxauon on its income so long as this is applied
for clwttable putposes.
11. NET INCOME FROM TRADING ACTIVITILS OF Su￿IDIARy
The ¢hariiy has wholly owned group companies which are incorporated in the UK and their r¢gi5tercd offi¢¢
address is l Broadwaler Way, Eastbourne, East Sussex. BN22 9PZ. St Wilfrid'5 Hospice {Eas¢bourn¢) Projecls
Limiied was dorniani during the current and preceding year, but Si Wilfrid's Hospice Trading Company
Limited sells Brought In Goods from 8 diftereni branches and rhe Street Café operaiion5 as shown in note 3
to the accounts. However, note 3 shows the full Retail operation income and Cosis, Donaied Goods Income is
now recognised within ihe Charity Accounts. The company disiribuied its taxable profits to St Wilfrid's
Hospice (Eastbourne) under a Gift Aid Declar￿LOn. A summary of its trading results is shown below.
2021
2020
Turnovcr
Expenditutr
25.429
(69,6841
234,179
(191,840)
Opera¢ing (10$s1l profit
(44,255)
42.339
Interest receivable
494
(Los$llprofit for the year
(44,250)
42,833
2021
2020
Tangible fLxed as5eis
Current assets
Current liabiltties
458
14,199
(18.953)
1,008
73.604
{04,512)
Net (llAbUltles)lassets
(4,296)
10.100
Capital and reserves
(4,296)
10.100

ST WILFIUD'S HOSPICE (EASTBOURNE)
NOTES TO THE ACCOUNTS lcontlnwed)
YEAR ENDED 31 MARCH 2021
12. T ANGIBLE FIXKD ASSETS
fixtur
And
Fittinp
Hospi¢e
Land and
Buiidin8S
Conhputer
Plant #nd
EqulpmeD¢ eq￿lPDi¢n¢
Motor
Vehleles
Total
CwJt
Ai l April 2020
Additions
Disposals
11.061,022
625.464
178,780
(262 J08)
102.290
23.325
(1.507)
830.470
66.173
(85.955)
74.571
12.833
(500)
12.693,817
(350.270)
At 31 March 2021
11,061,022
541,936
124.108
810.688
86.904
12,624,658
Depreelatlon
At l April 2020
Charge for the year
Oo disposals
.316,497
202,120
525,561
70.708
(261.189)
41.026
27.776
(817}
656.983
61,441
(85,9551
24.134
13,244
{448)
2,564,201
375.289
(348.4091
Ai 31 March 2021
1,518,617
335,080
67.985
632.469
36.930
2,591.081
l¥et Book V*lu¢
At31 Mawh 2021
9.542.405
206.856
56,123
178.219
49,974
10,03J,577
At 31 March 2020
9.744.525
99.903
61.264
173,487
50.437
10.129.616
Group
Cost
Ai l April 2020
Addiiions
'swTrsals
11.061,022
627,112
178,780
(262,3081
102290
23.325
(1,5071
830.470
66.173
185.955)
74.571
12,833
(5001
12.695,465
281,111
(350270}
Ai 3l March 2021
11,061.022
543.5R4
124.108
810,688
86,904
12.626.306
Depr¢¢i*tioo
Ai l April 2020
Charge for the year
On disposals
1.316.497
202.120
526.203
71.258
(261.1891
41.026
27.776
1817>
656.983
61.441
(85,955)
24,134
13.244
(448)
2.564.843
375,839
{348,409)
At 31 March 2021
1.518.617
336.272
67.985
632.469
36,930
2J92,273
Ntt Book Value
At 31 March 2021
9,542.405
207,312
56.123
178.219
49,974
10,034,033
At J l March 2020
9.744.525
IW,909
61.264
173.487
50.437
10,130.622
35

ST WILFRtD'S HOSPICE (EASTBOURNE)
OTLS TO THE ACCOUNTS (eontlttued)
YEAR ENDED 31 MARCH 21121
13. FIXED ASSET INVESTMENTS- GROUP AND HOSPICE
InYe$tmefjt
Propertles
Market value at l April 2020
Disposals at cost
Revaluation
753.278
Market value at 31 March 2021
753.278
Hlst•rlt#l ¢ost:
Ai 31 March 2021
516,851
Ai 31 Marth 2020
516,851
The Tn￿le¢S are of the opinion thai the mthei value of the propenies heid is not materially different from the
carryin8 value in the financial statemert￿ The last valuation was carried out in March 2019.
14. DEBTOILS
Ho￿lee
Group
2021
2020
2021
2020
Legacies
Trade deb￿rS
AllLounts owed by group urtdertakmgs
Prepayments & accrued income
Other debtors
2.114.653
874.818
709,625
956,748
48,959
363,072
59.552
2,114.653
870,fA)7
709,625
975,229
621,956
50,831
622285
54,294
373.968
59,552
3.662258
2.137.956
3,661,839 2,118,374
15. ASSETS HELD FOR RESALE- GROUP AND HOSPICE
2Q21
21120
Akfets held for re5aie- property
250,000
TotAI
250,000
36

ST WILFRtD'S HOSPICE (EASTBOURNE)
NOTFS TO THE ACCOUNTS (eontillued)
YEAR ENDED 31 MARCH 2021
16. CURRENT ASSET INVESTMENTS
2021
202D
oted investmenls
56,340
Additions
47.791
Tot*l- Croup
104.131
56.340
Investment in subsidiaries
Share capital
- St Wilfrid's Hospice (Eastbourne) Projects Limited
- St Wilfrid's Hospice Eastbou￿￿ Trading CompaDy Limited
100
100
Tot*l- Hosplce
104,2J2
56,441
In the opinion of the tru51ce5. the aggrcgaie value of the company's investtnent in subsidiary undertaking5 is not les8
tharl the arnount Included in the balanre slttt.
The trusiees are also of the opinton that ihe other invests￿ts held have not had any material fluctuation irt their
value since the precedinB year.
17. CREDITORS: *mounts filllog due
Ithin on¢ ye
Hospice
Group
2021
202fl
2021
2020
Trade crediiors
Taxes and social security costs
Other creditors
A¢¢ruals
tkferred Income
222,795
103.614
115.016
197.971
921,969
190,022
94,388
109,192
181.462
992.913
234.522
103.614
115,616
2(H).986
921,969
190.022
96.969
109.192
194.436
992,913
1.561,965
1.567.977
1.576.707
,583,532
18. PENSION AND OTHER POST-RETIRIMENT BENEFIT COMMITMENTS
The Company operates a defined contribution [￿nSIon ￿herne. The of the scheme are held separately from
those of the company in an indwendently athniniswed fi￿d. The pensi¢)n cost charge represents Contributions
payable by the company io the and amounied to £211,607 (2020.. £205,106). Th¢ Company al￿ contributes
the NHS Pension Scheme on betr￿lf of etDployee& To￿1 p￿slon w tn the year amounted to £418,995
(2020: £406.412).
19. COMPANY LIMITED BY GUARAI¥TEE
The Trnsi has no share capitsl and is limi￿1 by guarantee. In the eveni of the T￿￿t being wound up. th¢ liability of
each member is litThited to £5.
37

ST WILFRID'S HOSPICE IEASTBOURNE
NOTES TO THE ACCOUNTS (Condn￿ed)
YEAR ENDED 31 MARCH 21121
20.
RESTIUCTED FUNDS- GROUP AND CHARITY
The incotne funds of thecharity include restricted fixndscomprisin8the f0llowin8ua￿pended balances ofthjnations
and 8rartLs held on trust for specific puTw￿s.
B*lanee at
l April
2020
Movtmertt iti fundi
Balanee At
31 M•r¢h
2021
tnwrn¢
Exp¢nditsr¢
IPU C4Pltal and Improving Pati¢nt appeal
Hospi¢¢ in the Community
Wellbeing Appeal
Minibus Appeal
Spiritual Support Fund
Garden Proje¢1
Big Lottery VOlun￿eTS Project
Bereavemeni Help Point
BBC Ckn'ldren In Need Seahorse Project
Other Restrictrd Funds
Bereavement
Community BereAvetneot Projeci
164248
24.323
38.879
46.2Th)
42,152
20,559
35.031
39.912
40.593
964
(45,548)
(30,556)
(8,878)
(5.021)
(37,674)
(8,476)
(154,960)
{47.794)
(36.778)
(8.089)
(6.0(x))
(9.371)
158.612
34,360
30,965
41,179
4,478
13,083
34,061
21,451
9.429
153.990
57,920
38.049
7.929
6.C¥)O
13.OLK)
8.158
11.325
3,629
391.035
359.357
(399.145)
351247
The IPU Capitsl and lrnproving Patient CaTe Appeal 15 fundr¥1￿ for IPU capital items coniinuing
patient care including nursing.
The Hospice in the Community fund is supporThng the 'Closer to y￿. fund for gromh in the community.
The Wellbein8 Appeal ts a fi￿d to 5UPPOrt the Wellbcin8 clinics alld facilities for our day care patients.
Th¢ Minibu5 Appeal was sei up to pu￿h￿se a new minibus and the on-going nu)ni￿ costs. This fiu
will used over the life of the minibus.
The Sptritual Support Fut)d is sei up to meet the expenditure for the running Costs of the Hospice's
spiriNal support work.
The Garden Project is kn pay for a 8&zebo new pavements arouttd the Hospice and had been used
during 2019-2020. The Balance on the is the rernaining depreciation charge.
The Big Lott¢ry Volunt¢eTS Project is to fjJnd a new ¢ommuniry volunte¢T5 prOj￿t over thr¢¢ years.
The Bereavemeni Help Point fvnd is io support bereavemen( service5.
The BBC Children In Need Seahorse Project is to SUPEK)rt children's bereavemertt servic&s.
Other Restri¢t¢d Funds r¢pr¢s¢nty donauons and filndraising given for 5pe¢ific proje¢ts.
B¢reaYemenL funding ￿WardS bereavement counsellors. salaries.
Community Bereavement Project: kndm8 to extrod bereavement setvices across the ca￿hMent area.
38

ST WILFRID'S HOSPICE (EASTBOURNE)
NOTES TO THE ACCOUNTS {condnued)
YEAR EIYDED 31 MARCH 2021
20. RESTRICTED FUNDS (continued)
Prior Year Re5tritted funds
Movement in funds
B*lanee at
31 March
20211
l Aprli
2019
Jntome
Expendliure
IPU Capital and Itnprovin8 Patient Care appeal
Hospice in the Community
Wellbeing Appeal
Minibus Appeal
Spiritual Support Fund
GardeTJ Projeci
Big Lottery Volunteers Projeci
Bereavemeni Help Point
BBC Children In Need Seahorse Project
Other Restricted Funds
132.185
138.909
37.470
52.878
4.815
23.281
25.349
72.981
29,226
64,434
(40.9181
1143,8121
163,0251
16,6781
(22,6631
(4,0221
{144.3281
(10,3021
(20.1871
(4.4081
164.248
24.323
38,879
46,200
42,152
20,559
35,031
160
8,158
11.325
1,9
154,010
10,462
28,345
3.014
12.719
427.606
424,372
1460.9431
391.035
39

ST WtLFRtD'S HOSPICE (EASTBOURNE)
NOTES TO THE ACCOUNTS {¢ODtlnued)
YEAR ENDED 31 IKARCH 2021
21. UNRESTRICTED FUNDS- GROUP AND HOSPICE
The income ￿ndS of the chariry include the following designaled fimds which have been set aside out of
unrestricted ￿ndS by the ttusiees for specific purposes.
B*laTrce at
l April
2020
MovemeDt in funds
Balanee at
31 Marc
2021
IDeome
Expelldlture
TraDifers
Asset Managemertt Reserye
Le8acy Equalisatioll Rcserve
Strategic Development Rcserve
Fixed Ass¢1 iie5er¥e
3(X),000
960.177
975,130
10,130,622
300.000
1,600,(K)O
600,000
2.560,177
975.130
10,034,033
(96,5891
Daignated funds
12.365,929
1,803,411
14.169,340
General funds
3,500,(XJ)
10.352.966 {7.661,8291 (1.803,411)
4,387.726
Total UDrestrleted Fundj
15.865.929
10.352.966 (7.661.829)
18,557.066
Ballnee *t
i Apru
2019
Movement Im funds
Balance At
31 March
2020
Illeome
Expenditure
Transfers
Asset Managemeni R¢serv¢
Lega¢y Equalisation Re5¢rve
Strd¢egi¢ D¢velopru¢n¢ Res¢rv¢
Fixed Assei Reserve
200.(M
905.621
1,013,130
10.204,701
100,000
54,556
(38,000)
(134,079)
300.(X>O
960.177
975,130
10,130,622
DesigDat¢d fundj
12,383,452
(17,523)
12,365,929
General funds
3,000.IKK>
7.907,932
17,425.455)
17.523
3,500,000
Total Unrestricted Funds
15,383,452
7.907,932
17,425,455)
15,865,929
The Asset Management Reserve has been set up to cover any potential upgrading and repair work which will b¢
required going forward to the building and plant. The Trusttts have agreed to set funds aside for arty fijbjre work
and to iransfer a Attther amouni of £300k this year. The Tn￿le¢S have agreed thai in future a minimum of ioil/o of
any surplus generared would be allocatrd to the Asset Management Reser
The Legacy Equalisation Reserve ba5 bcen 5Ct up to Stttooth out any yegr on year fluctuations in legacy ineome.
Legacies are an importani income stream for the hospice, generally comprising around a third of tothl income.
The ¢han'ty th¢reEore needs to include leBa¢y income in its Cost budgetiog, so this reserve will help to avoid aTLy
disnjpiion to day to day activity in tbe event of low lewy rtteipts iti a given year. A further transfer to the fi￿d
has been agrttd thLS year.
The Strategic Development Reserve fund represents all m(mies except those held in other re8erYes, which are
earmarked to fund play￿ed strdtegic developm¢nts to the Servi￿ and buildings. Th¢ only movement this year is in
res￿¢ of f¢¢$ for Su55ex H(wice5 Col]aborntion workkn, whi¢h the Bo¥rd agreal would come from the
Strategic Development Reserve.
The Fixed ASS￿ ReseThe represents the charity's investsnents in flxed assets. The transfers out this year repr¢sent
the net posiiion of additions. distwls and depreciaiion.

ST WILFRID'S HOSPICE (EASTBOURNE)
NOTES TO THE ACCOUNTS (eontlnued)
YEAR ENDED 31 MARCH 2021
22. ANALYSIS OF NET ASSETS BETWEEN
FUNDS
General
Futsds
Dulgnated Restrleted
Funds
Futtds
TotAI
Fund balaTh¢¢s at 31 March 2021 ar¢ TqJr¢s¢nted by:
Tangible fixed assets
Fixed Assei Inyestmen
Current assets
Creditors.. amourtts falling due within one year
10,034,033
10,034,033
753,278
9,697,709
(1,576,707)
753.278
5,211,155
(1.576.707)
4,135,307
351247
4 J87,726
14.169,340
351,247
18,908,313
ANALYSIS OF NET ASSETS BETWEEN
FUNDS- Prlor Year
Gener
FuDds
DeJign*ted
Fulldj
Restricted
Funds
Total
Fund balanc¢5 ar 31 M￿h 2020 repruenled by..
Tangible fixed &ss¢ts
Fixed Assei Investments
Current assets
Creditors.. amounts falling due within one year
10.130.622
10.130,622
753.278
6.956,596
11.583.532)
753.278
4.330.254
(1.583.532)
2.235,307
391,035
3JOO.O(X)
12 J65.929
391,035
16,256.964
RECONCILIATION OF NET INCOMFJ{EXPENDrruREI TO
NET CASH FLOW FROM OPERATING ACTIVITIES
2021
2020
et Ineomel(txpertdlture) for the reporting period (as per tbe
statement of fiuanti*l •etivities)
2.651 J49
445,900
Adjustments for:
Depreciaiion charges
Dividends. interest and reni from inv&8thients
(Profit￿10$5 on the sale of fLxed assets
Inctease in siocks
(Increa5eYdecrease in debioTS
(D￿reaSe)ItncTea$e in ¢rediiors
Changes in assets held for Tesale
375.839
(34.2211
(1,7121
(1.892)
(1.543.465)
(6.825)
250.000
319.142
156.882)
570
(6.693)
132,569
349,760
Net ¢•$h PTovld¢d by oper*dn8 a¢tlv6tl
,689,073
1,184,372
41

ST WILFRID'5 HOSPICE (EASTBOURNE)
NOTES TO THE ACCOUNTS (CODtIDued)
YEAR EIYDED 31 MARCH 2021
24. OPERATING LEASES COi¥IMrfME
2021
2020
Group IAases whleh explre:
Within olle year
Witbin n¥0 io five years
19.840
5,169
19,280
19,840
25,509
39,120
Charlty Leases whleb ¢xplre:
Within on¢ year
Within Iwo to fiv¢ years
19,840
5,169
19,280
19.840
25.509
39.120
Ai the year end the charity was committed io make the above paym￿lS in in respect of operating leases.
42

ST WILFRID'S HOSPICE {EASTBOURNE)
NOTES TO THE ACCOUNTS Icontinued)
YEAR ENDED 31 MARCH 2021
2S. COMPARATIVE COiYSOLIDATED sfATEMENT OF FINMCIAL ACTivrriES (2020}
Unr¢stri¢t¢d R¢stri¢ted
Fwids
Funds
Tt)¢*l
20211
ll¥COME FROM:
Donations and l¢ga¢i
Donated goods I￿¢0￿£
Charltxble actlvitles
Statutory fiJ[￿Ing and 8rnnts
Other trading activities
Income from trading
InLomc from lottery
Invesiments
O¢h¢r
4.231.501
158.188
424,372
4.655.873
158.188
2J
2.152.213
2.152.213
969,257
314.910
56,882
24.981
969,257
Jl4.910
56,882
24,981
Total in¢om¢
7.907.932
424.372
8J32.304
EXPENDITURE ON:
Raising funds
Fundraising costs
Trading costs of goods sold and
other ¢osis
Ch8rlt¥ble xtlvltieg
877272
5.558
882,830
977.547
977.547
In patieni
Wellbeirtg
Community Nursing
3.672242
288,601
1.609,793
45.737
262.436
147.212
3.717.979
551.037
1,757.IY)5
Total expendi¢ure
7.425.455
460.943
7.886.398
Net gaiDsI{lossul on investments
Net ineomellexpenditsre)
482,477
(36,571)
445,￿0
Gross transfers between funds
N¢t Jnovem¢nt In fund$
482.477
(36.571)
445.W6
Fund balances at l April 2019
15,383,452
427.606
15,811,058
Fund b4laDtes At 31 M*rch 20211 2021
15.865,929
391,035
16256,964
43