North Somerset Sports Foundation (NSSF) Full Detailed Quarterly Review
Hybrid Trustee & Stakeholder Edition Reporting Period: January – April 2026
1. Executive Summary
• This quarter represented substantial organisational growth, stronger systems and increasing external credibility.
• The Foundation expanded partnerships, strengthened governance, improved operational controls and progressed long-term sustainability plans.
• NSSF is increasingly positioned as a high-impact organisation combining sport, education, health and community wellbeing.
2. Strategic Partnerships & External Engagement
• Engagements included Foster Carers, DWP, Quartet Community Foundation, Jack Hazeldine Foundation, Shine and the Chatty Cafe Scheme.
• A strong health partnership developed with Donate for Defibs and Great Western Air Ambulance supporting defibrillator installation and future cardiac rehabilitation pathways.
• A strategic visit to Empire Fighting Chance informed the development of a Football Therapy Programme and a focus on fewer, higher-impact interventions.
3. Funding & Organisational Development
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Discussions progressed with the Axentis Michael Trust regarding transformation of onsite spaces.
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Builder quotations were sourced to support realistic capital costings.
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Fundraising capability was strengthened internally through Get Grants bid-writing training.
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Cardiac rehabilitation funding opportunities are being progressed.
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Financial forecasting is underway to support a future Lawn Tennis Association interest-free loan proposal for padel courts.
4. Education Division Review
• Students remain on track academically with approximately 150 hours delivered since January excluding holidays.
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Four students are realistically expected to pass GCSE Maths.
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Extended Sports Diploma learners are achieving merits and distinctions.
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The student football programme secured the AOC Tier 1 League title.
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Three assessment days attracted more than 40 prospects with around 15 active applications.
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The programme continues to validate long-term ambitions to become an independent provider.
5. Football Operations Review
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NSRTC was invited into Bristol City fixtures and tournaments from U7-U14.
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NSSF will host U13 and U14 fixtures in Clevedon.
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New grassroots teams U9, U11 and U13 are planned for 2026/27.
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The second annual tournament is scheduled for May.
• Mallorca Tour 2026 includes over 100 players across 14 teams, reflecting strong family engagement and pathway confidence.
6. GymLab & Health Delivery
• GymLab membership stands at 611 active members, representing steady performance with growth potential toward the longer-term 800 target.
- Kym Harris was promoted to Head Coach after being identified as pivotal to GymLab success.
• Strong demand continues for Seniors, Hyrox and newer programmes including Mums, Babies & Bumps and SGPT.
- These initiatives have supported engagement, retention and modest income growth.
7. Site Management & Operations
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Overall site operations remained stable during the quarter.
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The master key system improved day-to-day access arrangements.
• Reactive maintenance issues including ceiling lighting and spin bikes were managed with minimal service disruption.
• A replacement coffee machine was installed and while issues remain, performance improved compared with the previous unit.
• A January incident involving an ex-member required police attendance and was managed appropriately with no further issues.
- Cleaning, presentation standards and day-to-day risk controls remained generally strong.
8. Governance, HR & Culture
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Site-wide staff performance reviews were completed.
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Holiday and shift allocation audits were undertaken to improve fairness and internal controls.
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Weekly management meetings were introduced to drive accountability and responsiveness.
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A new rota template was created to improve management coverage at key times.
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Becky Lowe was appointed Development Lead effective 1 April.
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An offsite culture and values session was held at Rocket Padel.
9. Safeguarding & Compliance
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Safer Recruitment training was completed for the senior leadership team.
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Site-wide safeguarding awareness was delivered for gym staff.
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Additional safeguarding training was completed across wider teams.
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A Legionella risk assessment has been completed with report awaited.
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Preparation for the June Health & Safety review is underway.
10. Facilities & Operational Assets
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A full kitchen audit and preparation process resulted in a 5 Star Food Hygiene Rating.
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Continued footwear checks were prioritised to protect the 3G pitch.
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Container insulation and improved recycling systems were identified as future priorities.
11. Visibility, Credibility & Reputation
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Two websites were launched: nssportsfoundation.org and thegymlab.org.uk.
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These platforms support due diligence, increase credibility and generate new enquiries.
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Improved visibility contributed to external approaches including interest from TK Maxx.
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LinkedIn presence was strengthened for networking and partnership development.
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Social media clean-up improved message alignment with the charity mission.
12. Community Outreach
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An Easter egg donation campaign reached four locations across North Somerset and surrounding areas.
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Community asset building progressed through partnerships and defibrillator installation.
13. Financial Management
• Amazon ordering has functioned as a temporary solution, though a more efficient long-term supplier model is being explored.
• Income growth priorities remain membership acquisition, retention, programme development and stronger systems support.
14. Key Risks
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Supplier issues remain a risk, particularly bsport and coffee machine matters.
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Capital growth projects remain dependent on successful funding.
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Growth places ongoing pressure on staffing capacity and systems.
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Potential compliance works may arise following Legionella recommendations.
15. Key Achievements
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5 Star Food Hygiene Rating achieved.
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AOC Tier 1 League title secured.
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611 active GymLab members.
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100+ Mallorca Tour uptake.
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40+ education prospects engaged.
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Leadership promotions completed.
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New websites launched.
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Major partnerships formed.
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Stronger governance systems embedded.
16. Priorities Next Quarter
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Submit major funding bids.
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Launch Football Therapy pilot.
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Secure further education enrolments.
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Implement rota improvements.
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Resolve bsport dispute.
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Recruit additional staffing cover.
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Grow GymLab memberships.
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Progress padel court feasibility.
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Convert partnerships into funded delivery.
17. CEO Reflection
- This quarter demonstrates a clear transition from start-up momentum to structured organisational growth.
• NSSF now has stronger systems, clearer priorities, better external relationships and increasing long-term sustainability potential.
- The focus ahead remains sustainable growth, high-quality delivery and measurable community impact.