## **North Somerset Sports Foundation (NSSF) Full Detailed Quarterly Review** Hybrid Trustee & Stakeholder Edition Reporting Period: January – April 2026 ## **1. Executive Summary** • This quarter represented substantial organisational growth, stronger systems and increasing external credibility. • The Foundation expanded partnerships, strengthened governance, improved operational controls and progressed long-term sustainability plans. • NSSF is increasingly positioned as a high-impact organisation combining sport, education, health and community wellbeing. ## **2. Strategic Partnerships & External Engagement** • Engagements included Foster Carers, DWP, Quartet Community Foundation, Jack Hazeldine Foundation, Shine and the Chatty Cafe Scheme. • A strong health partnership developed with Donate for Defibs and Great Western Air Ambulance supporting defibrillator installation and future cardiac rehabilitation pathways. • A strategic visit to Empire Fighting Chance informed the development of a Football Therapy Programme and a focus on fewer, higher-impact interventions. ## **3. Funding & Organisational Development** - Discussions progressed with the Axentis Michael Trust regarding transformation of onsite spaces. - Builder quotations were sourced to support realistic capital costings. - Fundraising capability was strengthened internally through Get Grants bid-writing training. - Cardiac rehabilitation funding opportunities are being progressed. - Financial forecasting is underway to support a future Lawn Tennis Association interest-free loan proposal for padel courts. ## **4. Education Division Review** • Students remain on track academically with approximately 150 hours delivered since January excluding holidays. - Four students are realistically expected to pass GCSE Maths. - Extended Sports Diploma learners are achieving merits and distinctions. - The student football programme secured the AOC Tier 1 League title. - Three assessment days attracted more than 40 prospects with around 15 active applications. - The programme continues to validate long-term ambitions to become an independent provider. ## **5. Football Operations Review** - NSRTC was invited into Bristol City fixtures and tournaments from U7-U14. - NSSF will host U13 and U14 fixtures in Clevedon. - New grassroots teams U9, U11 and U13 are planned for 2026/27. - The second annual tournament is scheduled for May. • Mallorca Tour 2026 includes over 100 players across 14 teams, reflecting strong family engagement and pathway confidence. ## **6. GymLab & Health Delivery** • GymLab membership stands at 611 active members, representing steady performance with growth potential toward the longer-term 800 target. - Kym Harris was promoted to Head Coach after being identified as pivotal to GymLab success. • Strong demand continues for Seniors, Hyrox and newer programmes including Mums, Babies & Bumps and SGPT. - These initiatives have supported engagement, retention and modest income growth. ## **7. Site Management & Operations** - Overall site operations remained stable during the quarter. - The master key system improved day-to-day access arrangements. • Reactive maintenance issues including ceiling lighting and spin bikes were managed with minimal service disruption. • A replacement coffee machine was installed and while issues remain, performance improved compared with the previous unit. • A January incident involving an ex-member required police attendance and was managed appropriately with no further issues. - Cleaning, presentation standards and day-to-day risk controls remained generally strong. ## **8. Governance, HR & Culture** - Site-wide staff performance reviews were completed. - Holiday and shift allocation audits were undertaken to improve fairness and internal controls. - Weekly management meetings were introduced to drive accountability and responsiveness. - A new rota template was created to improve management coverage at key times. - Becky Lowe was appointed Development Lead effective 1 April. - An offsite culture and values session was held at Rocket Padel. ## **9. Safeguarding & Compliance** - Safer Recruitment training was completed for the senior leadership team. - Site-wide safeguarding awareness was delivered for gym staff. - Additional safeguarding training was completed across wider teams. - A Legionella risk assessment has been completed with report awaited. - Preparation for the June Health & Safety review is underway. ## **10. Facilities & Operational Assets** - A full kitchen audit and preparation process resulted in a 5 Star Food Hygiene Rating. - Continued footwear checks were prioritised to protect the 3G pitch. - Container insulation and improved recycling systems were identified as future priorities. ## **11. Visibility, Credibility & Reputation** - Two websites were launched: nssportsfoundation.org and thegymlab.org.uk. - These platforms support due diligence, increase credibility and generate new enquiries. - Improved visibility contributed to external approaches including interest from TK Maxx. - LinkedIn presence was strengthened for networking and partnership development. - Social media clean-up improved message alignment with the charity mission. ## **12. Community Outreach** - An Easter egg donation campaign reached four locations across North Somerset and surrounding areas. - Community asset building progressed through partnerships and defibrillator installation. ## **13. Financial Management** • Amazon ordering has functioned as a temporary solution, though a more efficient long-term supplier model is being explored. • Income growth priorities remain membership acquisition, retention, programme development and stronger systems support. ## **14. Key Risks** - Supplier issues remain a risk, particularly bsport and coffee machine matters. - Capital growth projects remain dependent on successful funding. - Growth places ongoing pressure on staffing capacity and systems. - Potential compliance works may arise following Legionella recommendations. ## **15. Key Achievements** - 5 Star Food Hygiene Rating achieved. - AOC Tier 1 League title secured. - 611 active GymLab members. - 100+ Mallorca Tour uptake. - 40+ education prospects engaged. - Leadership promotions completed. - New websites launched. - Major partnerships formed. - Stronger governance systems embedded. ## **16. Priorities Next Quarter** - Submit major funding bids. - Launch Football Therapy pilot. - Secure further education enrolments. - Implement rota improvements. - Resolve bsport dispute. - Recruit additional staffing cover. - Grow GymLab memberships. - Progress padel court feasibility. - Convert partnerships into funded delivery. ## **17. CEO Reflection** - This quarter demonstrates a clear transition from start-up momentum to structured organisational growth. • NSSF now has stronger systems, clearer priorities, better external relationships and increasing long-term sustainability potential. - The focus ahead remains sustainable growth, high-quality delivery and measurable community impact.