Charfty Nurnber 1196319 TWO'S COMPANY KESWICK ANNUAL REPORT AND ACCOUNTS FOR THEYEAR ENDED 30JUNE 2026
TWO'S COMPANY KESWICK RelenCe and Administrative Details11 July 2025- 30 June 2026] TNsto0• Mr JR Hayes . Treasurer Rev CH Hope Mr8 CW Morgan - Ch81r Mr S Oldfield {appoinle0 24 October 2025) Mr KM Rigg- Scheme Leader Mrs SMT Sutton {appointed 31 July 2025) Charlty Numb•r 1196319 PrIncIL Addi• itlet)eck Chestnut Hili Keswick CA12 4LT B•nk•r• N8tWe8t 31 Pow Slreet WOrkinOn Cumbria CA14 3WY
TWO'S COMPANY KESWICK Trustees Report The Trustees present their feport and fi'nancial statements for the yo8r 1 July 2025 to 30 June 2026 ObJectlvo8 and actlvltl•8 Summary of lh• PUfPOMS Ot th• ¢lwlty M set out In Its gw•mlngdocum•nt The object of the CIO t3: To promote $oclal Incluslon lor the pulxlc b8nellt ty prntIng 80ults resident in the Keswick CA12 pCOde are8 from becoming socially excluded. relieving the needs ot those p(*oplo who are 80claity excluded and assisting them to integrato into society. in parti¢ularthrou8h: a) the provlslon ol a befriendinq service deswed to support and asw8t such person& bl recruiting and training VUnteerS to be befrienders, developi understanding ot the befrnde(.8 role and limitstions and provrfling ongoing support. For the purpose of this clauao'soclaily excludod. means bain8 •xcludod ITOM society. Of Parts ol society, as a result of loneliness andlor SOC isolaiion due to 88e ill health 8nd the absence or lack ot a Sirong social support nelk. Summary ot th• m•ln acll¥ttl•s In rnlat14)n to tho•• purpo¥o• tor tho pubuc nefft. In p•rtkuiw, th• •ctl¥ttlo•. proJ•cts or Mrylc•• Id•rtm•d In th• x¢ounl& We have continuod. 88 In Pfeviou8 yearn, to provide a befriénding scheme taiiofed where posslble io the needs ol the scheme member. For most, th13 h88 been a Ykly tace to laco Vistt. eithef in the schBme fnember's horno or in a visit oulsido tho home whefe app1owtQ. A number of individuals have requgsled a regul81 phone call- and this h83 usually been to cover periods where face to face to visiting was not rM)88ible such as by illness of tho Scheme member or the betriender being on holiday. In addition to thè core activity of 8 face to face visil Of 8 phone c811, we have also been able lo offer a. now well4st8blished. Monthly activity attemoon on 10 occasions where schome members and theif betriermlec have been able to gather for a craft or othèr activity with 8 cup ol lea Of collee arKI cake. This has otrered the benefit of the Opportunity for tho scherne membei to get out ot their hw8e and io sociali88 th Olhor8. and the opportunty io introduce others to our 8cherne. Over the last year we hrn reced the following tsedback Irom scheme membors and thalr family members. volunteer befrienders ano referral agencies: Scheme memberyJ 8nd lamily membe Bolh my husband and l en hls befrlender's vlslts. She gets on really well wfth rny husband. and they ate able to chat a lot. She is a lovely la(ty. twrfo ot schomo mombor]
What e8n one say at)t Ywo's Company-. Weil quite a lot le811. Personalty I will try to keep it brief and to the point so the readerwiu connect wrth the true me&8age I want to get acro88 I was at a low point in mylrfo and felt very isolated. along and worthless. Then alon8 C8me 8 remarkable person sent Irom He8ven. who inlroduced Twob Company! A charitable org8nisation who maiches you 10 8 volunieer with Slmilar Inieresis and age to visil wllh you regutsrty. This is what that rnarkable person did and I was introduced to another remarkable person whovisited regularly and listened arKI took time and patbence to lift my spirits and who ha8 become 8n amazing tri8nd. still willing to help and support when over needed Tv•XJ'$ Company 18 there lor 8nyono. young. in b81ween or in 18ter yfj8r8. 148880 use them. ask tor support and make a whole Tange ot new triends. I wholeheartedly thank Ihose who made my life more meaningfully arKI the support they ga¥• me. tscheme Memberj She's our friend n(M. twrfe of Scheme Mernber] My mum lov88 her b8tri8nder vi8itin8 arbd look8 tofward to 808ing hor. She w)uid love mofa vlslts. [D8ughter ol Scheme Member] She's still lOTr8 the S•[S tTom her Or191 befrb8nder and now h8r second on8 is back. sho'$ really happy to see her again. Mum abAUtelY loves the Activity Aftefnoons too. [Daughter ot Scheme Member) What a wonderful scheme! My rIght>0ur really benefitted from it. After her weekly vislt3 from her befriender she was always 8 different perJon- gnd 8PWKling time with her betriender. (Neighbour of scheme rnembeij My scheme member is 8 lovely lady. We have got on well Straight away. [Befn'enderl My tse1rnder & I gol on extremely wdl right Irorn Ihe beginning. We are vory much 8t 8a80 th each other, and gettino to know each other nicely. tscheme Member] My tmrtrionder is very kind and really nice. I feel so isolated where I bve and don't know mary people 80 I really appreciate her vislts and Ihe work ol Two's Company. [Schomo Momt)or] I havo enjoyod mine and my Ixytriendor's liltie walks out . they helped a Lot. Thankyou both so much. Ischeme Memberj l enjoy nry tKtriender vislts'ng me. We never 88em to 3top t8in&l {Scheme Memberj Mum is still thoroughly enjoying her visits trom hei befr1erers. and she absolutely LOVES the Thuf3day sessions. She alway3 te113 me when she see3 YOU. and she remember8 your namo! It sounds liko you reauy look aftof her and make her tael speGiaL She does love il. [Daughler ol Scheme Member] Thank you for rnaking my Ilfe 80 h8ppy. Ischeme Mombef) My belfiender h88 r0811y helped rn6. Thank you. She look me ail 8r(YJfKI Hope P8fk188t tlme I her. Ischeme Member) Th8nk you for the WnderfUl rk that and helper3 do; Y were a Godsend lor Mum. (Daughter of previous scheme momberj I on ieally**U wilh my befriender. We have so much In common. [Scheme Memberj Thank you for malchin8 my husband with his bgftiendgr. Sho was %sThidertuL so ftjll of lite And lun. just wh8t he needed. They 8Ot on so well tO8ethèr. Her visits wef8 the highlight of hi8 week. and he always looked tOThY8rd to her dropping in. I just wanted to express my approciatlon for Two's Company. Tho bcfrionding rrtodo so much diftoronco to him. twrfo of deceased Scheme Member] Thankyou. We are ail very gratelul for t 8ervico yfw and y(wJr or8ani8ation wtyidti. [Son of scheme mernber] l always look fonNard to my befriender's visits. [Scheffle Member] My life is rlcher lor h8¥ing my betriender In it. Ischeme Member] I really appreciate my betnen(Jer's visits,.....she Is really practical. I l<K attending the Activity Afternoons with her. [sCh6n Member]
l am feally spoilt ty my beln'erKJef.....she often brings me somqhing sho'$ baked! We get on so weil and have a lot in common. home Membor] Volunteerbefrienders I saw my schome member today for 8 ¢up of ie8 ano chat. She shared stories at)out her life and we had a good Ugh about silly thin thal have happened io us boih: she w83 in good 3pirits! IBefriender] l am enj(wng my time with my scheme member and seeing him gain some contidence, although he siill gets anxious in new sltuations. [Betrienderl I'm ¥isiting my schome member on Sal: he said he was looknng foNrnrd to itl When I pho hlm. he always 8ound8 depressed but soun cheers up. IBefriender] I'm very Iucty to vi1 them both and always enjoy my visit5. they are 80 iovoly. Ivi81ting a 8cheme member and hi3 wife) [Betriender] He is a i¢Mlygentieman. l am enjoying visitbn8 hlm and our oulings [BelriendeiJ Releri4188encie$ We visit80 the 8cheme member two eekS ago and we had noticed an impn)vBmont in hi8 mood and overall he was quiie po8ili¥e. He spoke hi8hly of h1$ belriender 80 it's lovely 10 hear that they ai8 8ettin8 81on8 well (Reterrerj Ttr Iru8lee8 have had due regard to the Charity Commls81on'8 public benefit 8uldance. The publlc benefil that has boen dolfvergd is de8cribod 818ewhere In thls report. Contrllxrtlon m•d• by •mpioy•• •nd voiunt•ors TrustM• The commitmont arKI dedicatbon of all Iru8t8e818 ackno¥edged who glve generously of their tlme and exp6rt18o A partlcular Ihank818 offervd to Tony Welton, a tounding trustee, who was In8lrumont81 is 8etting up ihe charity and he stood down on 4 September 2026. Sara Sutton w88 8pwnled 83 8 trustee on 31 July 2025 and Steven Oldliold on 24 Octobef 2025 Op•r*tlon•l T••m Tho oper8tlonal team comprises Keilh R Scheme Leader. and Fiona Irend, Scheme Coordinator. Keith works in a voluntary capacity and is line manager for FM)na who is employed for 12 hourslweek. Trustoos ara very grateful for the lime, expertise and commitment that Keith and Fiona 8Ne to Ihe ioies in order to make the scheme run ethciently and effeclively. Voiunteors Tho leam of Irained volunteefs work closely with the Scherne Coordinator under the guidance of the Scheme Le8dei to deliver the rnain achievements recorded below. They often go tho oxtra mile in iheir befriending and are characterised tytheir commitrnont. flexibility and friendline88. AS can be seen from tho quotos above the befrignding offered 18 hugely appreclated and valued. cer the course of the year Sar8 Sutton has provided part-tirne admin supportto Fiona and this has been greaiiy appfeciaied.
Achlovements and Performance Summwy ot maln achlevements durlngth• year In the year to June 2026 there have been: 27 referrals trorn a range of sources. 14 referrals have been matched io betrnders, as scheme members. 1106 home visits arKI 119 phone CallsWe made. 5 new volunieefs were recruited and trained. With the rosult th8t.' 15 scheme members reported improved mentsv emotional health 15 scheme members, 10 family membors of schamo mombafs. 7 batri8ndin8 volunta•rn and 1 relerrer recorded messagos of gcK>d n(Jws The wider bonofiis are rofleued in 40 media references to 2CK's work. includlng appreciatibp comrnenls Irom CA12 members of the publlc. and consistent leve18 01 Teferral trom professional agencies IGP. social prescribers. Adult Social Caie. arKJ other healthcare professionals). tsmllie3, ITiend3, neighbourn. arKI selt-rnferral8. Llnklng Llves UK 88k each Ioc8l Scheme to undertake an annual outcome moasurement survey on a sample of scheme members to domonstrate tho impacl bofriendin8 has upon 8ch8me members. The Indicati outcome Impact across the range of 8uNey qu88tion8 wef8 BU deemed high for those acheme member8 sur in ouf 8cheme. As a r•8ult ol balni botrlendod Outcom• •xp•d•nclng ¥tho •y•• lor whom thls Indl¢•tlv• or •tron8iy •Kr•• out¢om•1g Import•n¢ 4come Impact I tru81 my befrienoor 18nO lefrl sale wrth 100% them. I leel1088 i801aled 2 and more 8UPPOrted. my mood and 3 general wellbeing 9196 has improved. I feel better physically. 51 feel more valued. 64% 9196 9596 95 6296 8296 72% 8296 73% rny outtook on lite ha8 improvod. 9196 95% In addition to the core activity ot a tsce to tace visit or a phOr call, we have alyo been able to offef a. n(r4¥ IS1-eStabliShed. monthly activity aftemoon on 10 occasions where scheme
members and thelr befriendef have been able to galher for a craft or other activity with a cup of tea or cottee ar cake. This has been held in a ioc81 extra care facility lor the over 55s which h8S offered the benefit of the opportunity for the scheme memberto Aet out of their house and to socialise with othe18. and the opportunity to Introduce othgr8 to our 8cheme. trIng the year we ha% been inknd in a number of opportunitles to help promote and pubkn'cise Two Company Keswick. include an AWaneSS Day in the local Booths sup6m)aik81 in Keswick. presentations to sevèrnl local OanIsatIOns, an anniversary tea party, and networking at third secloi ebpnts. We continue to publicise the scheme and tho on80in8 need for new volunteer¥ iefeir¥i¥ Iliiougii Iti¥ IvLul prifil viieQ18. village riewsleiier8. publicity in the local community and sL18l media. P•rforrn•nc• of lundr•l•lni •ctlvltl•• •8aln•t obJ•ctlv•• Mt Tho annual budget ft)r fund raising and donalions ha8 been achieNpd despite an increase In acimty and an increase in the scheme c¢)ordinator remunoration. This has all0d the appointment ol an additional part-time coordin8tor14hfslwkl Irom 1 Sepiember 2026 to share the rkLoad. manage the increased aclivity 8nd lo prowde rosilience and furlher development of the scherne. In addition, there has been the opportunity to eons0.08te reserveg allowing for &monlh oper8ting c08t8.
Fln8nclal Revlew Statemont of Flnanclal Act11 lorth• year •ndlng 30 Jun• 2026 2026 2025 Incorn• from: Grants Donations from OfRanisation8 Donations from individuals Grtt Aid 6,0 8,000 3.130 313 4,750 1.652 318 Totsl Ineom• 17.443 11.no Expendlturn on: Charrtable aclivitie$ Staff c08ts Telecommunication8 and data c08t8 Subscriptions Other office costs Insurance and prole88ional toe8 8,733 255 200 72 2(X) 169 3fA Total •xp•ndllur• 10.1>42 N•t Incom• 7.401 3.291 N•t mowm•m In lund• 7.401 3.291 R•conclllatlon of funds Tolal funds brought fOrard 6.526 3.235 Tot•1 lund¥ ¢•irl•d forvrnrd¥ 13.927 6.526 Reserve5 are maintained where possible to pwovide 6-month operating costs. D•tsli• of •ny lund• m•tsrl*Uy In d•ficlt None Prlnclyi Fundlng S¢wrc•ts Grants We applied ft>r and recei grants trom Curnt>ria Community FourKlation and The Hadtiel Trust.
Don8tions from org8nl$8&'ons l)onations re1ve trom Hilmaman Charitable Trust. Keswick Rotary Club, Keswick Lions Club, Kings Church Keswick. Keswick Town Council. Alx)ve Derwent Parish Council, Threlkeld Parish Council. Donations from indThiduats A number of one-off donations wore T81Ved from indivi<Ju818, 88 88 regular gift aided donation8 from others. A d•xrlpilon of th• prln¢lp•t rlsk8 t•¢lni th• ch•rlty The InJstee8 continue to monitor major risks to which the charity 18 exp08ed 8nd regularly Teview and update the sysiems, policies and procedures th81 have been F)Ut in p18ce to miligate those risks. The main rlsks arise trom tace to tsce visrting. Pfedominantly for the volunteef belriender but also for the scheme member and coordinator - and include lone working: volunteer incidents. safe8uardin8 Issues: handling money and GC)PR dala bre8che8. Reput8tlon81 damage could arise Irom any ol these and could seiiously d8m8ge credibitstylintegrity ol the scheme and grant prospects. and thus the luture of the charity and Its wor Policies tor all main ri8k8 are maimained. and ali Incidents revIed ty the Tfustees quarterly. Structure. govemance and management Naturn of qov•rnlni document Twos Company Keswick CIO Is governed by a constitution adopted by the members and approved by the Charity Commission on 29 October 2021 {rewstered chanty number 1196319). A•¢rultrn•nt and appolntm•nt of tru•t••• Up lu 3 Tiuylvvs uypviiitvd l)y Ilw M¥iTibvF¥ Iwl)v Ilw Tiuslves} and up lo 3 iK)minaled by the foufKling mernbers. Keswick Rotary. Churches Together in Keswick and Keswlck St John Parish Church.16 Trusiocs maximum). Tho Leadei is ex officio a Trustee. Owganl•atlon•l •tructur• The day to day operats'on3 Ot the charity are delegated to the scheme leader and the scheme coonlinaior, wilh ov8isi8hi and 8traiewc direction provKled tythe board ot trustees. Gov•manc• •ctivlty Govemance oversight is provided ty the board ot trustee5 who meet quarterly vrith the opef8tional team io review activity, 8ovecn8nce and encoura8omentslchalion8eskoncefns. P0cleS and nsk m8nagement are reviewed 8nnually. R10n*hlp wlth oth•r p•rtio• Two's Company Keswick is an umbrella organisation of Linking LiS UK arKJ the operational tearn maintsin re8ui8r contsct Wllh Ihe Senior Leadership Team of that or8anisation.
Saf•w•rding A 8afegii8rdin8 polbcy is in fiCe arbd revie*td anNalty. All 41)lunte8r befriender8 recefv• safeardIng trnining a8 part of their Init181 trainin& Appf(Kd ty ordef of the m8ml)ern of tlw board ofTrustoo$ 8nd slgnod on thelr behalf ty. Chrl•tln• W Moryan K•lt 30 Juty 2026 3D July 20 10