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2024-03-31-accounts

Trustees’ Annual Report for the period

From: April 2023 Period start date To: March 2024 Period end date

Charity name: Confident Conversations

Charity registration number: 1195742

Objectives and Activities

SORP reference
Summary of the purposes of
the charity as set out in its
governing document
Para 1.17 To relieve the suffering of children in
hospital due to their ill health by
providing free-to-access support and
advice for parents and carers, to be able
to seek guidance on practical help of
navigating hospital stays, giving them
the information and skills they need to
advocate for their child's medical care.
Summary of the main
activities in relation to those
purposes for the public
benefit, in particular, the
activities, projects or
services identified in the
accounts.
Para 1.17 and
1.19
Maintain and develop up-to-date, free-to-
access website with comprehensive
information for (i) parents and carers
with a child in hospital, (ii) family and
friends of parents/carers with a child in
hospital, (iii) medical professionals who
work with children.
Statement confirming
whether the trustees have
had regard to the guidance
issued by the Charity
Commission on public
benefit
Para 1.18 Trustees are aware of the Charity
Commission’s guidance on public
benefit. The charitable purpose of
Confident Conversations is at the heart
of our work and all our activities are for
the public benefit.

Additional information (optional) You may choose to include further statements where relevant about: SORP reference N/A Para 1.38 Policy on grant making N/A Para 1.38 Policy on social investment including program related investment

Contribution made by
volunteers
Para 1.38 Volunteers are vital to the work of
Confident Conversations, particularly
our Parent/Carer Advisory Board
(P/CAB). The P/CAB is made up of
parents and carers who have
experienced being in hospital with their
child, and use that lived experience to
inform Confident Conversation’s
support.
Other N/A

Achievements and Performance

SORP reference
Summary of the main
achievements of the charity,
identifying the difference the
charity’s work has made to
the circumstances of its
beneficiaries and any wider
benefits to society as a
whole.
Para 1.20 Maintained and developed up-to-date,
free-to-access website with
comprehensive information for (i)
parents and carers with a child in
hospital, (ii) family and friends of
parents/carers with a child in hospital,
(iii) medical professionals who work
with children.
Supported over 160 beneficiaries in the
period.
Became official NHS England partner for
advice to parents in hospital with their
child.

Additional information (optional)

You may choose to include further statements where relevant about:

Achievements against
objectives set
Para 1.41 Four overarching objectives (drawn
directly from our trustee-agreed
strategy, flowed into 13 workstreams. 7
(54%) were fully achieved; 3 (23%) were
partially achieved; 3 (23%) were not
achieved.
Performance of fundraising
activities against objectives
set
Para 1.41 Of the four workstreams under the one
overarching finance objective, one was
fully met and three were partially met.
Investment performance
against objectives
Para 1.41 N/A

Other NIA

Financial Review

Financial Review
Review of the charity’s
financial position at the end
of the period
Para 1.21 Expenditure exceeded income for the
period. However, surplus from last FY
covered the shortfall, leaving reserves
intact.
Statement explaining the
policy for holding reserves
stating why they are held
Para 1.22 Trustees agreed to hold six months of
running costs as a standing reserve.
These are held to ensure the continued
operation of the charity, allow for
unexpected expenses and give trustees
time to consider any unexpected
changes to the charities operations.
Amount of reserves held Para 1.22 £400.00
Enough for six months operating costs.
Reasons for holding zero
reserves
Para 1.22 N/A
Details of fund materially in
deficit
Para 1.24 N/A
Explanation of any
uncertainties about the
charity continuing as a going
concern
Para 1.23 None at present

Additional information (optional) You may choose to include further statements where relevant about:

The charity’s principal
sources of funds (including
any fundraising)
Para 1.47 Individual public fundraising
Investment policy and
objectives including any
social investment policy
adopted
Para 1.46 N/A
A description of the principal
risks facing the charity
Para 1.46 Confident Conversations maintains a
risk register which is reviewed twice
yearly by trustees. The primary risks
faced by the charity are:
1. Reputational: A parent/carer uses
Confident Conversations and does not
get the results they want - and blames
the charity.
Mitigation: public liability insurance,
content disclaimer, content developed

and reviewed by Parent/Carer Advisory Board. 2. Financial: Lack of sufficient funding for planned activity - and/or unstable funding. Mitigation: diversifying funding strategy, ability to flex ambition in line with available funding, reserves policy. N/A Other

Structure, Governance and Management

Description of charity’s
trusts:
Type of governing document
(trust deed, royal charter)

Para 1.25
Constitution
How is the charity
constituted?
(e.g unincorporated
association, CIO)
Para 1.25 Registered CIO
Trustee selection methods
including details of any
constitutional provisions e.g.
election to post or name of
any person or body entitled
to appoint one or more
trustees
Para 1.25 Trustees must be at least 16 years old.
They must be properly appointed
following the procedures and any
restrictions in the Confident
Conversations constitution (see below).
An individual must not act as a trustee if
they are disqualified unless authorised
to do so by a waiver from the
Commission.
“Apart from the first charity trustees,
every trustee must be appointed for a
term of three years by a resolution
passed at a properly convened meeting
of the charity trustees. In selecting
individuals for appointment as charity
trustees, the charity trustees must have
regard to the skills, knowledge and
experience needed for the effective
administration of the CIO.” (Confident
Conversations Constitution)
No other person or body is entitled to
appoint trustees.

Additional information (optional) You may choose to include further statements where relevant about:

Policies and procedures
adopted for the induction
and training of trustees
Para 1.51 As per para. 11 of the Confident
Conversations Constitution:
“The charity trustees will make available
to each new charity trustee, on or before
his or her first appointment:
(a) a copy of the current version of this
constitution; and
(b) a copy of the CIO’s latest Trustees’
Annual Report and statement of
accounts.”
New trustees are also furnished with a
copy of the Confident Conversations
Trustees’ Handbook, which sets out
further information about Confident
**Conversations, expected behaviour of **

trustees and key policies (e.g. finance, safeguarding, BHD). N/A The charity’s organisational structure and any wider Para 1.51 network with which the charity works N/A Relationship with any Para 1.51 related parties N/A Other

Reference and Administrative details

Charity name Confident Conversations Other name the charity uses Registered charity number 1195742 Charity’s principal address Gemma House, 39 Lilestone Street, London, NW8 8SS

Names of the charity trustees who manage the charity

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Trustee name Office (if any) Dates acted if not for whole
year
Name of person (or body) entitled
to appoint trustee(if any)
Lydia Strachan Director
Chair of the Board
of Trustees
Board of Trustees
Sarah Major Treasurer Board of Trustees
Satnam Dhaliwal Safeguarding Lead Board of Trustees
Alice Riley BHD Lead Board of Trustees
Carol Sullivan-
Wallace
To May 2023 Board of Trustees

– Corporate trustees names of the directors at the date the report was approved

Director name N/A

Name of trustees holding title to property belonging to the charity

Trustee name Dates acted if not for wholeyear
N/A

Funds held as custodian trustees on behalf of others

Description of the assets N/A held in this capacity Name and objects of the charity on whose behalf the assets are held and how this falls within the custodian charity’s objects Details of arrangements for safe custody and segregation of such assets from the charity’s own assets

Additional information (optional)

Names and addresses of advisers (Optional information)

Type of
adviser
Name
Address
Type of
adviser
Name
Address
Type of
adviser
Name
Address
N/A
Name of chief executive or names of senior staff members (Optional information)
Lydia Strachan, Director

Exemptions from disclosure

Reason for non-disclosure of key personnel details

N/A

Other optional information

N/A

Declarations

The trustees declare that they have approved the trustees’ report above.

Signed on behalf of the charity’s trustees

Signature(s)
Full name(s)
Position (eg Secretary,
Chair, etc)
Date
Lydia Strachan Sarah Major
27.01.2025
Confident Conversations
Charity Name
Confident Conversations
Charity Name
Confident Conversations
Charity Name
No (if any)
Receipts andpayments accounts
For the period
from
Apr-23
Period start date
To Mar-24
Period end date

CC16a

Section A Receipts and payments

A1 Receipts Unrestricted
funds
to the nearest
£
308
-
-
-
-
-
-
-
308
-
-
-
308
100
Unrestricted
funds
to the nearest
£
308
-
-
-
-
-
-
-
308
-
-
-
308
100
Restricted
funds
to the nearest £
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Restricted
funds
to the nearest £
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Endowment
funds
to the nearest £
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Endowment
funds
to the nearest £
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Total funds
to the nearest £
308
-
-
-
-
-
-
-
308
-
-
-
308
100
5
159
144
-
-
-
-
-
408
-
-
-
408
- 100
Total funds
to the nearest £
308
-
-
-
-
-
-
-
308
-
-
-
308
100
5
159
144
-
-
-
-
-
408
-
-
-
408
- 100
Last year
to the nearest £
Donations 308 1,417
- -
- -
- -
- -
- -
- -
- -
Sub total(Gross income for
AR)
308 1,417
A2 Asset and investment sales,
(see table).
-
- -
Sub total - -
Total receipts
A3 Payments
1,417
Office administration 100 - - 100 -
Telephonyservices 5 - - 5 -
Website 159 - - 159 -
CharityInsurance 144 - - 144 -
- - - - -
- - - - -
- - - - -
- - - - -
- - - - -
**Sub total ** 408 - - 408 -
A4 Asset and investment
purchases, (see table)
-
-
**Sub total ** - -
Total payments
Net of receipts/(payments)
A5 Transfers between funds
A6 Cash funds last year end
Cash funds this year end
-
- 100 - 100 1,417
- - -
1,417 1,417 -
1,317 1,317 1,417

CCXX R1 accounts (SS)

1

Section B Statement of assets and liabilities at the end of the period

Categories
Signed by one or two trustees on
behalf of all the trustees
B5 Liabilities
B3 Investment assets
B2 Other monetary assets
B4 Assets retained for the
charity’s own use
B1 Cash funds
Details
Details
Details
Total cash funds
(agree balances with receipts and payments
account(s))
Details
Bank deposits
Details
Sarah Major
Signature
Lydia Strachan
Unrestricted
funds
Restricted
funds
to nearest £
to nearest £
1,317
-
-
-
-
-
1,317
-
OK
OK
Unrestricted
funds
Restricted
funds
to nearest £
to nearest £
-
-
-
-
-
-
-
-
-
-
-
-
Fund to which
asset belongs
Cost (optional)
-
-
-
-
-
Fund to which
asset belongs
Cost (optional)
-
-
-
-
-
-
-
-
-
Fund to which
liability relates
Amount due
(optional)
-
-
-
-
-
Print Name
Lydia Strachan
Sarah Major
Endowment
funds
to nearest £
-
-
-
-
OK
Endowment
funds
to nearest £
-
-
-
-
-
-
Current value
(optional)
-
-
-
-
-
Current value
(optional)
-
-
-
-
-
-
-
-
-
When due
(optional)
Date of
approval
Lydia Strachan Lydia Strachan 27.01.2025
Sarah Major Sarah Major 27.01.2025

CCXX R2 accounts (SS)

2