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2024-03-31-accounts

Talk Changes

Charity Number 1190271

Trustees’ Annual Report, Independent Examiner’s Report and Accounts for the period 01 April 2023 – 31 March 2024

Trustees’ Annual Report for the period

From 01 April 2023 To 31 March 2024

Charity name: Talk Changes

Charity registration number: 1190271

Objectives and Activities

SORP
reference
Summary of the purposes of
the charity as set out in its
governing document		 Para 1.17 We have managed to achieve the objects
as stated in the governing document.
To Promote and protect the physical and
mental health of people affected by
mental health issues for the public
benefit through the provision of
Psychotherapy & Counselling
intervention and support. We also offer
CBT sessions and Solution Focussed
Sessions. We offer Counselling in
schools.
To advance the education of the public
in matters relating to mental health and
community health through workshops
and group sessions. We have run
various sessions to benefit the public.
We focus on improving physical and
mental wellbeing for children, teenagers,
young adults, and adults.
Talk Changes has always been to create
social change and lead the way to a
better and safer world. We adapt and
change the way we work to best suit the
needs of today's society. Talk Changes
constantly seek out growth
opportunities so we can learn and adapt
into new ways of working. We apply
creativity and curiosity to all aspects of
organisation.
Talk Changes offers a variety of
services, open to all, tailored to
individual service-users as part of our
person-centred approach. We offer 1:1
Counselling/talking therapies and
Cognitive Behavioural Therapy (CBT),
group sessions, themed walk, talk and
empower sessions which are extremely
popular and group sessions as well as a
training programme due to start in
Summer 2024.
We have managed to challenge mental
health issues in a more open, creative
and accessible way both with adults and
youth by listening to our beneficiaries
and adapting around their needs and
through early intervention strategies we
focus on 6 elements of an individual;
improving mental, physical, emotional,
environmental, financial and social
wellbeing. Predominantly we have a
fantastic team of a mixture of
experienced practitioners and our
beneficiaries who then joined the team
into delivering projects that improve
mental and physical wellbeing. Most are
from marginalised communities that
have achieved great things, which in
turn has broken down barriers within the
mental health world, thus finding new
creative ways to work with beneficiaries.
Summary of the main
activities in relation to those
purposes for the public
benefit, in particular, the
activities, projects or
services identified in the
accounts.		 Para 1.17
and 1.19		 Ensured an organisational infrastructure
is in place, which include: a functioning
trustee board (3 members), appropriate
public liability/professional indemnity
insurance is in place, and key policies
and procedures.
Financial systems and a funding
strategy in place, to include bank
account, accounting practice, a process
is operating which involves looking for
and applying for suitable grants and
other funding opportunities.
We have grown as a service provider
within Bolton and have built key
relationships with other organisations
such as GP Federation, Bolton CVS,
Bolton Council, and other charity
organisations.
We also work closely with schools
offering our Counselling services for
pupils.
Established regular one to one
counselling appointments. In
one year we have provided just over 500
1:1 Counselling clients over the years
(around 6 sessions each). We also
provide sessions nationally and we have
placed a structure within the
organisation that makes it affordable
and easy to access for all beneficiaries.
We have a step 4 model we use, and we
have found this to be extremely
beneficial within the organisation.
We have created group projects
covering a range of relevant allied
mental health topics. We have carried
out themed Walk, Talk and Empower
sessions, DV sessions, Art Therapy
sessions, Clinics, Teenage Talks, Knit
and Natter and Creative Minds Projects.
We created a suit of relevant workshop
materials to support community
education in a range of allied mental
health topics.
Commenced community-based
workshops and linked within schools to
deliver to parents such as Positive
Parenting.
Statement confirming
whether the trustees have
had regard to the guidance
issued by the Charity
Commission on public
benefit		 Para 1.18 The Trustees confirm that they have
referred to the guidance contained in the
Charity Commission’s general guidance
on Public Benefit when reviewing the
charity’s aims and objectives and in
planning its future activities, which is an
annual process

Achievements and Performance

SORP
reference
Summary of the main
achievements of the charity,
identifying the difference the
charity’s work has made to
the circumstances of its
beneficiaries and any wider
benefits to society as a
whole.		 Para 1.20 Established 1:1 Psychotherapy and
Counselling sessions. We provide
predominantly in Bolton and Greater
Manchester areas, however due to
demand we are now receiving clients
nationally.
The beneficiaries are the wider public
that are suffering from Mental Health
and are in genuine need of support and
help. We work closely with
disadvantaged communities as well as
those that are suffering from any mental
health issues. We assist other
organisations and where appropriate
partner with them to add value to
services provided within the community.
We have made fantastic partners and
built up relationships with other
charities and organisations.

We have also built up a growing Instagram audience with approximately 24+K followers. This is run by our fantastic volunteers due to their dedication and time have managed to grow the service and we have many reaching out to us on a daily basis. We have grown to 7 Counsellors, 2 social media volunteers, 4 support workers and 2 volunteers and 2 events coordinators. We have also achieved the Bolton Quality Mark, we were the youngest organisation to achieve this award and it is recognised by Bolton Council and Bolton University. It is an award that shows we demonstrate a set of universally recognised best practice standards and good practice. We have also recently received a nationally recognised certificate, second year running for best 1:1 Counselling and Psychotherapy and CBT Providers. We have successfully registered with the Independent Commissioners Office (ICO) and British Association for Counselling and Psychotherapy (BACP).

Financial Review

Review of the charity’s
financial position at the end
of the period		 Para 1.21 The Charity’s total income amounted to
£46,339.15, of which £19,763.00 was
generated through the provision of
services, and £26,576.15 was generated
through Grants.
Expenditure during this year has
increased specifically due to an
increase in wages due to the provision
of extra services and sessions being
offered.
The charity can report a surplus of
£3,380.76 for the period 1st April 2023 to
31st March 2024. Total funds carried
forward at 31st March 2024 were
£14,709.19.
Statement explaining the
policy for holding reserves
stating why they are held		 Para 1.22 We have no reserves as the funds
received are to provide the
therapeutic service for the individuals
within Bolton & Greater Manchester.
Amount of reserves held Para 1.22 Nome
Reasons for holding zero
reserves		 Para 1.22 Not applicable
Details of fund materially in
deficit		 Para 1.24 None
Explanation of any
uncertainties about the
charity continuing as a going
concern		 Para 1.23 Not applicable

Structure, Governance and Management

Description of charity’s
trusts:
Type of governing document
(trust deed, royal charter)		 Para 1.25 Constitution
How is the charity
constituted?
(e.g unincorporated
association, CIO)		 Para 1.25 CIO
Trustee selection methods
including details of any
constitutional provisions e.g.
election to post or name of
any person or body entitled
to appoint one or more
trustees		 Para 1.25 Appointed

Reference and Administrative details

Charity name Talk Changes
Other name the charity uses
Registered charity number 1190271
Charity’s principal address Hamill House
112-116 Chorley New Road
Bolton
BL1 4DH

Names of the charity trustees who manage the charity

1
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19		 Trustee name Office (if any) Dates acted if not for
whole year		 Name of person
(or body) entitled
to appoint trustee
(ifany)
Nadiya Solkar Wholeyear
Hafsana Munshi Wholeyear
Zeba Lokhat Wholeyear
20

Funds held as custodian trustees on behalf of others

Description of the assets Not applicable held in this capacity Name and objects of the Not applicable charity on whose behalf the assets are held and how this falls within the custodian charity’s objects Details of arrangements for Not applicable safe custody and segregation of such assets from the charity’s own assets

Exemptions from disclosure

Reason for non-disclosure of key personnel details

Not applicable

Other optional information

Not applicable

Declarations

The trustees declare that they have approved the trustees’ report above.

Signed on behalf of the charity’s trustees

Signature(s) Full name(s) HAFSANA MUNSHI Position (eg TRUSTEE - TREASURER Secretary, Chair, etc) Date 31/05/2024

Independent examiner's report on the accounts

Section A Independent Examiner’s Report

Report to the trustees/ Charity Name members of Talk Changes On accounts for the year 31 March 2024 Charity no 1190271 ended (if any) Set out on pages 13 - 14 (remember to include the page numbers of additional sheets) I report to the trustees on my examination of the accounts of the above charity (“the Trust”) for the year ended 31 / 03 / 2024 . Responsibilities and As the charity's trustees, you are responsible for the preparation of the basis of report accounts in accordance with the requirements of the Charities Act 2011 (“the Act”). I report in respect of my examination of the Trust’s accounts carried out under section 145 of the 2011 Act and in carrying out my examination, I have followed all the applicable Directions given by the Charity Commission under section 145(5)(b) of the Act. Independent I have completed my examination. I confirm that no material matters have examiner's statement come to my attention in connection with the examination which gives me cause to believe that in, any material respect:

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.

Date: 31/05/2024 Signed: Name: Ismail Namaji Address: A.N.Y. Accounting & Bookkeeping Services Ltd 26 Aycliffe Drive, Buckshaw Village, Chorley, Lancashire PR7 7GD

Oct 2018

1

IER

Section B Disclosure

Only complete if the examiner needs to highlight material matters of concern (see CC32, Independent examination of charity accounts: directions and guidance for examiners).

Give here brief details of any items that the examiner wishes to disclose .

Oct 2018

2

IER

Talk Changes

Charity Name		 Talk Changes

Charity Name		 Talk Changes

Charity Name		 Talk Changes

Charity Name		 Talk Changes

Charity Name		 1190271
No (if any)		 1190271
No (if any)		 CC16a
For the period
from		 01/04/2023
Period start date		 To 31/03/2024
Period end date
Section A Receipts and payments
A1 Receipts Unrestricted
funds
to the nearest £		 Restricted
funds
to the nearest £		 Endowment
funds
to the nearest £		 Total funds
to the nearest £
19,763
26,576
-
-
-
-
-
-
46,339
-
-
-
46,339
5,126
32,860
569
331
645
136
402
2,500
389
42,958
-
-
-
42,958

3,381		 Last year
to the nearest £
Non cash donation forgift os service 19,763 - 19,763 10,414
Grants 5,000 21,576 -
-
-
-
-
-
-
-		 26,576 18,740
- - - -
- - - -
- - - -
- - - -
- - - -
-
 - - -
~~Sub total~~~~(Gross income for~~
AR)
24,763		 21,576 46,339 29,154
A2 Asset and investment sales,
(see table).
- -
-
-		 -
- - -
Sub total - - -
Total receipts
A3 Payments
- 46,339 29,154

Marketing		 5,126 -
-
-
-
-
-
-
-
-
-		 5,126 3,487
Wages 32,860 32,860 24,150
AccountancyFees 569 569 -
Software 331 331 -
Telephone & Internet 645 645 -
Insurance 136 136 -
Office Expenses 402 402 -
ConsultancyFees 2,500 2,500 -
Miscellaneous 389 389 -
**Sub total ** 42,958 42,958 27,637
A4 Asset and investment
purchases, (see table)
- -
-
-		 -
- -
**Sub total ** - - -
Total payments
Net of receipts/(payments)
A5 Transfers between funds
A6 Cash funds last year end
Cash funds this year end
- 42,958 27,637
- 18,195 -
3,381		 1,517
- -
-		 - -
- 11,328 9,811
- 18,195 - 14,709 11,328

CCXX R1 accounts (SS)

01/06/2024

1

Section B Statement of assets and liabilities at the end of the period Section B Statement of assets and liabilities at the end of the period Section B Statement of assets and liabilities at the end of the period
Categories
Signed by one or two trustees on
behalf of all the trustees
B1 Cash funds
B2 Other monetary assets
B4 Assets retained for the
charity’s own use
B5 Liabilities
B3 Investment assets		 Signature
Details
Bank Club & Society Account
Details
Total cash funds
(agree balances with receipts and payments
account(s))
Details
Details
Details		 Unrestricted
funds
Restricted
funds
to nearest £
to nearest £
-
14,709
-
-
-
-
-
14,709
OK
OK
Unrestricted
funds
Restricted
funds
to nearest £
to nearest £
-
-
-
-
-
-
-
-
-
-
-
-
Fund to which
asset belongs
Cost (optional)
-
-
-
-
-
Fund to which
asset belongs
Cost (optional)
-
-
-
-
-
-
-
-
-
Fund to which
liability relates
Amount due
(optional)
-
-
-
-
-
Print Name
H. MUNSHI		 Endowment
funds
to nearest £
-
-
-
-
OK
Endowment
funds
to nearest £
-
-
-
-
-
-
Current value
(optional)
-
-
-
-
-
Current value
(optional)
-
-
-
-
-
-
-
-
-
When due
(optional)
Date of
approval
H. MUNSHI 31/05/2024

CCXX R2 accounts (SS)

01/06/2024

2