**Talk Changes**
**Charity Number 1190271**
**Trustees’ Annual Report, Independent Examiner’s Report and Accounts for the period 01 April 2023 – 31 March 2024**
**Trustees’ Annual Report for the period**
## **From 01 April 2023 To 31 March 2024**
## **Charity name: Talk Changes**
## **Charity registration number: 1190271**
## **Objectives and Activities**
||SORP
reference||
|---|---|---|
|Summary of the purposes of
the charity as set out in its
governing document|Para 1.17|**We have managed to achieve the objects**
**as stated in the governing document.**
**To Promote and protect the physical and**
**mental health of people affected by**
**mental health issues for the public**
**benefit through the provision of**
**Psychotherapy & Counselling**
**intervention and support. We also offer**
**CBT sessions and Solution Focussed**
**Sessions. We offer Counselling in**
**schools.**
**To advance the education of the public**
**in matters relating to mental health and**
**community health through workshops**
**and group sessions. We have run**
**various sessions to benefit the public.**
**We focus on improving physical and**
**mental wellbeing for children, teenagers,**
**young adults, and adults.**
**Talk Changes has always been to create**
**social change and lead the way to a**
**better and safer world. We adapt and**
**change the way we work to best suit the**
**needs of today's society. Talk Changes**
**constantly seek out growth**
**opportunities so we can learn and adapt**
**into new ways of working. We apply**
**creativity and curiosity to all aspects of**
**organisation.**
**Talk Changes offers a variety of**
**services, open to all, tailored to**
**individual service-users as part of our**
**person-centred approach. We offer 1:1**
**Counselling/talking therapies and**
**Cognitive Behavioural Therapy (CBT),**
**group sessions, themed walk, talk and**
**empower sessions which are extremely**|
|||**popular and group sessions as well as a**
**training programme due to start in**
**Summer 2024.**
**We have managed to challenge mental**
**health issues in a more open, creative**
**and accessible way both with adults and**
**youth by listening to our beneficiaries**
**and adapting around their needs and**
**through early intervention strategies we**
**focus on 6 elements of an individual;**
**improving mental, physical, emotional,**
**environmental, financial and social**
**wellbeing. Predominantly we have a**
**fantastic team of a mixture of**
**experienced practitioners and our**
**beneficiaries who then joined the team**
**into delivering projects that improve**
**mental and physical wellbeing. Most are**
**from marginalised communities that**
**have achieved great things, which in**
**turn has broken down barriers within the**
**mental health world, thus finding new**
**creative ways to work with beneficiaries.**|
|---|---|---|
|Summary of the main
activities in relation to those
purposes for the public
benefit, in particular, the
activities, projects or
services identified in the
accounts.|Para 1.17
and 1.19|**Ensured an organisational infrastructure**
**is in place, which include: a functioning**
**trustee board (3 members), appropriate**
**public liability/professional indemnity**
**insurance is in place, and key policies**
**and procedures.**
**Financial systems and a funding**
**strategy in place, to include bank**
**account, accounting practice, a process**
**is operating which involves looking for**
**and applying for suitable grants and**
**other funding opportunities.**
**We have grown as a service provider**
**within Bolton and have built key**
**relationships with other organisations**
**such as GP Federation, Bolton CVS,**
**Bolton Council, and other charity**
**organisations.**
**We also work closely with schools**
**offering our Counselling services for**
**pupils.**
**Established regular one to one**
**counselling appointments. In**
**one year we have provided just over 500**
**1:1 Counselling clients over the years**
**(around 6 sessions each). We also**
**provide sessions nationally and we have**
**placed a structure within the**
**organisation that makes it affordable**
**and easy to access for all beneficiaries.**
**We have a step 4 model we use, and we**|
|||**have found this to be extremely**
**beneficial within the organisation.**
**We have created group projects**
**covering a range of relevant allied**
**mental health topics. We have carried**
**out themed Walk, Talk and Empower**
**sessions, DV sessions, Art Therapy**
**sessions, Clinics, Teenage Talks, Knit**
**and Natter and Creative Minds Projects.**
**We created a suit of relevant workshop**
**materials to support community**
**education in a range of allied mental**
**health topics.**
**Commenced community-based**
**workshops and linked within schools to**
**deliver to parents such as Positive**
**Parenting.**|
|---|---|---|
|Statement confirming
whether the trustees have
had regard to the guidance
issued by the Charity
Commission on public
benefit|Para 1.18|**The Trustees confirm that they have**
**referred to the guidance contained in the**
**Charity Commission’s general guidance**
**on Public Benefit when reviewing the**
**charity’s aims and objectives and in**
**planning its future activities, which is an**
**annual process**|
## **Achievements and Performance**
||SORP
reference||
|---|---|---|
|Summary of the main
achievements of the charity,
identifying the difference the
charity’s work has made to
the circumstances of its
beneficiaries and any wider
benefits to society as a
whole.|Para 1.20|**Established 1:1 Psychotherapy and**
**Counselling sessions. We provide**
**predominantly in Bolton and Greater**
**Manchester areas, however due to**
**demand we are now receiving clients**
**nationally.**
**The beneficiaries are the wider public**
**that are suffering from Mental Health**
**and are in genuine need of support and**
**help. We work closely with**
**disadvantaged communities as well as**
**those that are suffering from any mental**
**health issues. We assist other**
**organisations and where appropriate**
**partner with them to add value to**
**services provided within the community.**
**We have made fantastic partners and**
**built up relationships with other**
**charities and organisations.**|
**We have also built up a growing Instagram audience with approximately 24+K followers. This is run by our fantastic volunteers due to their dedication and time have managed to grow the service and we have many reaching out to us on a daily basis. We have grown to 7 Counsellors, 2 social media volunteers, 4 support workers and 2 volunteers and 2 events coordinators. We have also achieved the Bolton Quality Mark, we were the youngest organisation to achieve this award and it is recognised by Bolton Council and Bolton University. It is an award that shows we demonstrate a set of universally recognised best practice standards and good practice. We have also recently received a nationally recognised certificate, second year running for best 1:1 Counselling and Psychotherapy and CBT Providers. We have successfully registered with the Independent Commissioners Office (ICO) and British Association for Counselling and Psychotherapy (BACP).**
## **Financial Review**
|Review of the charity’s
financial position at the end
of the period|Para 1.21|**The Charity’s total income amounted to**
**£46,339.15, of which £19,763.00 was**
**generated through the provision of**
**services, and £26,576.15 was generated**
**through Grants.**
**Expenditure during this year has**
**increased specifically due to an**
**increase in wages due to the provision**
**of extra services and sessions being**
**offered.**
**The charity can report a surplus of**
**£3,380.76 for the period 1st April 2023 to**
**31st March 2024. Total funds carried**
**forward at 31st March 2024 were**
**£14,709.19.**|
|---|---|---|
|Statement explaining the
policy for holding reserves
stating why they are held|Para 1.22|**We have no reserves as the funds**
**received are to provide the**
**therapeutic service for the individuals**
**within Bolton & Greater Manchester.**|
|Amount of reserves held|Para 1.22|**Nome**|
|Reasons for holding zero
reserves|Para 1.22|**Not applicable**|
|---|---|---|
|Details of fund materially in
deficit|Para 1.24|**None**|
|Explanation of any
uncertainties about the
charity continuing as a going
concern|Para 1.23|**Not applicable**|
## **Structure, Governance and Management**
|Description of charity’s
trusts:|||
|---|---|---|
|Type of governing document
(trust deed, royal charter)|Para 1.25|**Constitution**|
|How is the charity
constituted?
(e.g unincorporated
association, CIO)|Para 1.25|**CIO**|
|Trustee selection methods
including details of any
constitutional provisions e.g.
election to post or name of
any person or body entitled
to appoint one or more
trustees|Para 1.25|**Appointed**|
## **Reference and Administrative details**
|Charity name|**Talk Changes**|
|---|---|
|Other name the charity uses||
|Registered charity number|**1190271**|
|Charity’s principal address|**Hamill House**
**112-116 Chorley New Road**
**Bolton**
**BL1 4DH**|
|||
## **Names of the charity trustees who manage the charity**
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19|**Trustee name**|**Office (if any)**|**Dates acted if not for**
**whole year**|**Name of person**
**(or body) entitled**
**to appoint trustee**
**(ifany)**|
|---|---|---|---|---|
||**Nadiya Solkar**||**Wholeyear**||
||**Hafsana Munshi**||**Wholeyear**||
||**Zeba Lokhat**||**Wholeyear**||
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|20|||||
## **Funds held as custodian trustees on behalf of others**
Description of the assets **Not applicable** held in this capacity Name and objects of the **Not applicable** charity on whose behalf the assets are held and how this falls within the custodian charity’s objects Details of arrangements for **Not applicable** safe custody and segregation of such assets from the charity’s own assets
## **Exemptions from disclosure**
## Reason for non-disclosure of key personnel details
**Not applicable**
## **Other optional information**
**Not applicable**
**Declarations**
**The trustees declare that they have approved the trustees’ report above.**
**Signed on behalf of the charity’s trustees**
**Signature(s) Full name(s) HAFSANA MUNSHI Position (eg TRUSTEE - TREASURER Secretary, Chair, etc) Date 31/05/2024**
## **Independent examiner's report on the accounts**
**Section A Independent Examiner’s Report**
**Report to the trustees/** Charity Name **members of Talk Changes On accounts for the year 31 March 2024 Charity no 1190271 ended (if any) Set out on pages 13 - 14 (remember to include the page numbers of additional sheets)** I report to the trustees on my examination of the accounts of the above charity (“the Trust”) for the year ended **31 / 03 / 2024** . **Responsibilities and** As the charity's trustees, you are responsible for the preparation of the **basis of report** accounts in accordance with the requirements of the Charities Act 2011 (“the Act”). I report in respect of my examination of the Trust’s accounts carried out under section 145 of the 2011 Act and in carrying out my examination, I have followed all the applicable Directions given by the Charity Commission under section 145(5)(b) of the Act. **Independent** I have completed my examination. I confirm that no material matters have **examiner's statement** come to my attention in connection with the examination which gives me cause to believe that in, any material respect:
- the accounting records were not kept in accordance with section 130 of the Charities Act; or
- the accounts did not accord with the accounting records; or
- the accounts did not comply with the applicable requirements concerning the form and content of accounts set out in the Charities (Accounts and Reports) Regulations 2008 other than any requirement that the accounts give a ‘true and fair’ view which is not a matter considered as part of an independent examination.
I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.
**Date:** 31/05/2024 **Signed: Name:** Ismail Namaji **Address:** A.N.Y. Accounting & Bookkeeping Services Ltd 26 Aycliffe Drive, Buckshaw Village, Chorley, Lancashire PR7 7GD
**Oct 2018**
1
**IER**
## **Section B Disclosure**
Only complete if the examiner needs to highlight material matters of concern (see CC32, Independent examination of charity accounts: directions and guidance for examiners).
**Give here brief details of any items that the examiner wishes to disclose** .
**Oct 2018**
2
**IER**
||**Talk Changes**
**Charity Name**|**Talk Changes**
**Charity Name**|**Talk Changes**
**Charity Name**|**Talk Changes**
**Charity Name**|**Talk Changes**
**Charity Name**|**1190271**
**No (if any)**|**1190271**
**No (if any)**|**CC16a**|
|---|---|---|---|---|---|---|---|---|
||**For the period**
**from**||01/04/2023
Period start date||**To**|31/03/2024
Period end date|||
||||||||||
|**Section A Receipts and payments**|||||||||
|**A1 Receipts**|**Unrestricted**
**funds**
**to the nearest £**||**Restricted**
**funds**
**to the nearest £**||**Endowment**
**funds**
**to the nearest £**|**Total funds**
**to the nearest £**
**19,763**
**26,576**
**-**
**-**
**-**
**-**
**-**
**-**
**46,339**
**-**
**-**
**-**
**46,339**
**5,126**
**32,860**
**569**
**331**
**645**
**136**
**402**
**2,500**
**389**
**42,958**
**-**
**-**
**-**
**42,958**
**3,381**||**Last year**
**to the nearest £**|
|Non cash donation forgift os service|**19,763**||||**-**|**19,763**||**10,414**|
|Grants|**5,000**||**21,576**||**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**|**26,576**||**18,740**|
||**-**||**-**|||**-**||**-**|
||**-**||**-**|||**-**||**-**|
||**-**||**-**|||**-**||**-**|
||**-**||**-**|||**-**||**-**|
||**-**||**-**|||**-**||**-**|
||**-**
||**-**|||**-**||**-**|
|~~**_Sub total_**~~~~_(Gross income for_~~
_AR)_|
**24,763**||**21,576**|||**46,339**||**29,154**|
||||||||||
|**A2 Asset and investment sales,**
**(see table).**|||||||||
||**-**||||**-**
**-**
**-**|**-**|||
||**-**|||||**-**||**-**|
|**_Sub total_**|**-**|||||**-**||**-**|
|**_Total receipts_**
**A3 Payments**|||||||||
||||||**-**|**46,339**||**29,154**|
||||||||||
|
Marketing|**5,126**||||**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**|**5,126**||**3,487**|
|Wages|**32,860**|||||**32,860**||**24,150**|
|AccountancyFees|**569**|||||**569**||**-**|
|Software|**331**|||||**331**||**-**|
|Telephone & Internet|**645**|||||**645**||**-**|
|Insurance|**136**|||||**136**||**-**|
|Office Expenses|**402**|||||**402**||**-**|
|ConsultancyFees|**2,500**|||||**2,500**||**-**|
|Miscellaneous|**389**|||||**389**||**-**|
|**_Sub total_ **|**42,958**|||||**42,958**||**27,637**|
||||||||||
|**A4 Asset and investment**
**purchases, (see table)**|||||||||
||**-**||||**-**
**-**
**-**|**-**|||
||**-**|||||**-**|||
|**_Sub total_ **|**-**|||||**-**||**-**|
|**_Total payments_**
**_Net of receipts/(payments)_**
**A5 Transfers between funds**
**A6 Cash funds last year end**
**_Cash funds this year end_**|||||||||
||||||**-**|**42,958**||**27,637**|
||||||||||
||**- 18,195**||||**-**|
**3,381**||**1,517**|
||**-**||||**-**
**-**|**-**||**-**|
||**-**|||||**11,328**||**9,811**|
||**- 18,195**||||**-**|**14,709**||**11,328**|
CCXX R1 accounts (SS)
01/06/2024
1
|**Section B Statement of assets and liabilities at the end of the period**|**Section B Statement of assets and liabilities at the end of the period**|**Section B Statement of assets and liabilities at the end of the period**||
|---|---|---|---|
|**Categories**
Signed by one or two trustees on
behalf of all the trustees
**B1 Cash funds**
**B2 Other monetary assets**
**B4 Assets retained for the**
**charity’s own use**
**B5 Liabilities**
**B3 Investment assets**|Signature
**Details**
Bank Club & Society Account
**Details**
**_Total cash funds_**
(agree balances with receipts and payments
account(s))
**Details**
**Details**
**Details**|**Unrestricted**
**funds**
**Restricted**
**funds**
**to nearest £**
**to nearest £**
**-**
**14,709**
**-**
**-**
**-**
**-**
**-**
**14,709**
OK
OK
**Unrestricted**
**funds**
**Restricted**
**funds**
**to nearest £**
**to nearest £**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**Fund to which**
**asset belongs**
**Cost (optional)**
**-**
**-**
**-**
**-**
**-**
**Fund to which**
**asset belongs**
**Cost (optional)**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**Fund to which**
**liability relates**
**Amount due**
**(optional)**
**-**
**-**
**-**
**-**
**-**
Print Name
H. MUNSHI|**Endowment**
**funds**
**to nearest £**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||OK|
||||**Endowment**
**funds**
**to nearest £**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**Current value**
**(optional)**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**Current value**
**(optional)**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**When due**
**(optional)**|
|||||
|||||
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||||Date of
approval|
|||H. MUNSHI|31/05/2024|
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CCXX R2 accounts (SS)
01/06/2024
2