Perivale Community Hive Horsenden Lane South Perivale Greenford UB6 7NT
https://www.perivalehive.co.uk perivalehive@yahoo.com Charity no. 1186587
Perivale Community Hive Annual Report
A report for the Trustees, the London Borough of Ealing Council and the Charity Commission for Financial Year End: 31 March 2022
Charity Commission Reference: AR22-CIO-REM-10b
Prepared by and submitted by the Trustees of Perivale Community Hive – a Community Managed Library
PCH Annual Report
FY Ending 31 March 2022
Page 1
INDEX
| KEY POINTS AND CURRENT | 3 |
|---|---|
| STRUCTURE | |
| LIBRARY PERFORMANCE | 4 |
| PARTNERSHIPS, ACTIVITIES, EVENTS | 5 |
| COMPLAINTS AND COMPLIMENTS | 6 |
| RISK MANAGEMENT | 7 |
| VOLUNTEERS | 8 |
| FINANCIAL PERFORMANCE | 9 |
| SUMMARY OF INCOME GENERATION | 10 |
| AND EXPENDITURE | |
| LBE SUPPORT AND WORKING | 11 |
| RELATIONSHIP | |
| GALLERY OF PICTURES | 12 |
PCH Annual Report
FY Ending 31 March 2022
Page 2
KEY POINTS AND CURRENT STRUCTURE
Perivale Community Hive (PCH) was created by a group of local residents living in and near Perivale, London Borough of Ealing who have a passion for improving the quality of life and well-being within the area. PCH was appointed custodianship and management of Perivale Library upon conclusion of the bid put out to tender to local community groups by the London Borough of Ealing. PCH established as a group in April 2019 and developed from an informal group to a Charitable Incorporated Organisation ‘Perivale Community Hive’. PCH was established specifically to establish a community managed library in Perivale in response to the Ealing Council’s consultation and invitation for expressions of interest from the community.
PCH finally opened its doors on 17 April 2021. Initially our opening hours were limited by COVID pandemic restrictions however as the COVID restrictions eased in we were able to open on additional days for additional hours and develop a richer offer for the local community. We were delighted to extend its opening hours and also create a welcoming space with an audiovisual system fresh added to accommodate a film club and presentations.
This report covers the period from 1 April 2021 until 31 March 2022 and outlines details of our activities and broader offer to the Perivale community and our neighbours.
We’d like to thank the Perivale community for staying patient and allowing us to become the warm and welcoming place it is today and our volunteers who have consistently and reliably shown up and dedicated their time and ideas.
PCH Annual Report
FY Ending 31 March 2022
Page 3
LIBRARY PERFORMANCE
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2021/2022 BOOK LOANS NEW MEMBERS
APRIL 14
MAY 14
JUNE 15
JULY 21
AUGUST 17
SEPTEMBER 19
OCTOBER 37
NOVEMBER 15
DECEMBER 13
JANUARY 25
FEBRUARY 18
MARCH 23
TOTAL 1500 * 231
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VISITOR NUMBERS
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2021/2022 WEEKLY VISITS (Estimate)
APRIL 2021 - MARCH 2022 150-175
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*Estimated from actual book loan numbers for Perivale Library supplied by LB Ealing for the months April to December 2021, taking into account that the library was not open for the first half of April 2021 and initially until August opening hours were limited to 2 days per week.
PCH Annual Report
FY Ending 31 March 2022
Page 4
PARTNERSHIPS, ACTIVITIES, EVENTS
The library opened its doors on April 17, 2021 with restricted opening hours due to COVID regulations. As the COVID restrictions eased we were able to develop our offer further and align it more closely with our initial business plan. Partnering with the charity Light Foundations who provided additional staffing when our own volunteer base was limited enabled us to open for two additional days (four in total) from August 2021.
| Partnerships New Activities Events |
Partnerships New Activities Events |
|---|---|
| APR 2021 | Opening of CML. Launch of social media pages “Bygone Perivale” book signing event |
| MAY 2021 | Volunteer recruitment drive |
| JUN 2021 Hire of Library premises for theatre rehearsals Library opening community celebration event and AGM |
|
| JUL 2021 | |
| AUG 2021 Light Foundations – twice per week ESOL classes begin Let’s Read – reading group for young children commences SPECTRA: Two short theatre plays (The Camden Fringe) |
|
| SEP 2021 | Volunteer recruitment drive |
| OCT 2021 | Weekly Story and Song for babies (newborn to 18 months) commences |
| NOV 2021 | Weekly clay classes commence |
PCH Annual Report
FY Ending 31 March 2022
Page 5
DEC 2021 Weekly book club commences JAN 2022 Volunteer recruitment drive FEB 2022 MAR 2022 Ealing Film Ealing Film Festival event Festival: Off cycle show
COMPLAINTS AND COMPLIMENTS
Between 17 April 2021 and 31 March 2022 we registered a small number of complaints, mainly pertaining to the following issues:
-
Fines applied to user accounts generally;
-
Late return fines applied to items issued prior to the COVID pandemic which could not be returned during that period when the library was closed;
-
Users returning items but system failing to record the item returned
PCH raised these concerns with LB Ealing Libraries Services which manages the library stock and the application of fines. None of the complaints was directly related to PCH. The feedback we received from users as an unpaid volunteer group that had taken on management of Perivale Library to prevent it from closing was overwhelmingly positive.
PCH Annual Report
FY Ending 31 March 2022
Page 6
RISK MANAGEMENT
Prior to opening on 17 April 2021, PCH put together general and COVID specific risk assessments for the management of Perivale Library. These were reviewed at calendar year end 2021.
There were no near misses or accidents recorded in the FY to 31 March 2022.
PCH Annual Report
FY Ending 31 March 2022
Page 7
VOLUNTEERS
The library was not open until 17 April 2021. PCH Trustees started recruiting volunteers after the first COVID lockdown lifted. It was challenging rebuilding the momentum we had pre-pandemic. However, it regained slowly in the months that followed, picking up during summer 2021. From August, assisted by our partnership with ESOL charity Light Foundations, we were able to open the library for an additional 2 days per week. Our opening hours thus expanded from two days a week to four days a week: Tuesday, Wednesday, Thursday (am) and Saturday.
Through FY 2021-22 the local community gradually became more and more involved with the library, appreciating the library had been transformed internally by PCH and had reopened entirely due to the willpower and dedication of local resident trustees and volunteers, dedicating their time without being paid. PCH Trustees provided volunteers with training and mentoring and later training was cascaded down to new volunteers by more experienced volunteers. This created a solid and reliable volunteer pool and expertise and a chain of training being passed down that provided resilience in the event of individual trustee or volunteers resigning or moving on. PCH also aligned our volunteers’ shift hours with the timing of the events taking place at the library.
PCH Annual Report
FY Ending 31 March 2022
Page 8
PCH was able to upskill a number of local people with librarianship and customer service skills. This ranged from young people looking for unpaid work experience, involved in the Duke of Edinburgh’s Award Scheme looking to volunteer for a few hours every weekend for a short period, to older members of the community who had retired and wanted to commit to volunteering for the long term at the library.
FINANCIAL PERFORMANCE
PCH Annual Report
FY Ending 31 March 2022
Page 9
Profftlmd LO(ln¢0mexPenditUre)$t4ternènt PERIVALE CthMMUNITY HNE from 1st ofAprll 2021 to alstof M¥<h 2021 Openin8balC2 Transxtlonsbycategoryofexpeftse LBEaling grantfundi Hire of spate Ifortheatre rearsaL$l (tbltbe5- 5.660.51 Recelpts 20.165.CIJ 180.QJ P¥ffints 5399.13 3972.IXI 2297.07 766.22 Purtha5e of aud)VUal ery1ent aeanin8 seNice induding deaniry suthies Office supplies & refreshmenrs14Kknd1 re1Mr$eMemSI Film streenin8 I Vle5-woter Insurance 320.78 171.07 134.67 utilities- lntetneC1)n TOTAL 20J45.CIJ Closng Balanct 13.120.94 12.884.57 PCH Annual Report FY Ending 31 March 2022 Page 10
SUMMARY OF INCOME GENERATION AND EXPENDITURE
The library opened on 17 April 2021, after legal agreements and financial arrangements had been finalised with LB Ealing.
In FY 2021-22 PCH had limited capability to generate any additional income ourselves but received £20,165 in grant funding from LB Ealing. This was used towards the payment of utilities (electricity, water and internet), cleaning and cleaning supplies, office supplies and refreshments and insurance. We also received £180 from hiring out the library space for a theatre rehearsal.
PCH also made use of the £3,000 small grant we applied for and received from the LHC Community Benefit Fund in the previous financial year. We invested this in a new audiovisual system (projector, speakers, screen etc.) for the multi-use space (‘The Living Room’) at the library which enhanced our potential for additional future income generation.
PCH Annual Report
FY Ending 31 March 2022
Page 11
LB EALING SUPPORT AND WORKING RELATIONSHIP
PCH was appointed as custodian and manager of Perivale Library in partnership with LB Ealing. However the freehold of the building, responsibility for building repairs and the ownership and responsibility for the provision of new library equipment and stock remained with LB Ealing. After opening as a community managed library on 17 April 2021, PCH enacted LB Ealing’s requirements and government mandated health and safety regulations with regards to COVID.
More generally we built a very good working relationship with LB Ealing, as well as with multiple local community organisations.
PCH Annual Report
FY Ending 31 March 2022
Page 12
GALLERY OF PICTURES
ABOVE – PERIVALE LIBRARY FROM THE OUTSIDE BELOW – USE OF NEW AUDIOVISUAL MULTIMEDIA ACQUIRED BY PCH
PCH Annual Report
FY Ending 31 March 2022
Page 13
ABOVE - LIBRARY USER REFERENCING BOOKS BELOW – CLAY CRAFT AT CHRISTMAS
PCH Annual Report
FY Ending 31 March 2022
Page 14
ABOVE – PART OF THE “LIVING ROOM” SPACE IN THE LIBRARY CREATED BY PCH
BELOW – PCH TRUSTEE TRAINING VOLUNTEERS
PCH Annual Report
FY Ending 31 March 2022
Page 15
Profit and Loss (income-expenditure) statement PERIVALE COMMUNITY HIVE from 1st of April 2021 to 31st of March 2022
| Opening balance | 5,660.51 | ||
|---|---|---|---|
| Transactions by category of expense | Receipts | Payments | |
| LB Ealing grant funding | 20,165.00 | ||
| Hire of space (for theatre rehearsals) | 180.00 | ||
| Utilities - electricity | 5,399.13 | ||
| Purchase of audiovisual equipment | 3,972.00 | ||
| Cleaning service including cleaning supplies | 2,297.07 | ||
| Office supplies & refreshments (including reimbursements) | 766.22 | ||
| Film screening licence | 320.78 | ||
| Utilities - Water | 171.07 | ||
| Insurance | 134.67 | ||
| Utilities - Internet connection | 60.00 | ||
| TOTAL | 20,345.00 | 13,120.94 | |
| Closing Balance | 12,884.57 |