Perivale Community Hive Horsenden Lane South Perivale Greenford UB6 7NT 

https://www.perivalehive.co.uk perivalehive@yahoo.com Charity no. 1186587 

## Perivale Community Hive Annual Report 

A report for the Trustees, the London Borough of Ealing Council and the Charity Commission for Financial Year End: 31 March 2022 

Charity Commission Reference: AR22-CIO-REM-10b 

Prepared by and submitted by the Trustees of Perivale Community Hive – a Community Managed Library 

PCH Annual Report 

FY Ending 31 March 2022 

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## **INDEX** 

|KEY POINTS AND CURRENT|3|
|---|---|
|STRUCTURE||
|LIBRARY PERFORMANCE|4|
|PARTNERSHIPS, ACTIVITIES, EVENTS|5|
|COMPLAINTS AND COMPLIMENTS|6|
|RISK MANAGEMENT|7|
|VOLUNTEERS|8|
|FINANCIAL PERFORMANCE|9|
|SUMMARY OF INCOME GENERATION|10|
|AND EXPENDITURE||
|LBE SUPPORT AND WORKING|11|
|RELATIONSHIP||
|GALLERY OF PICTURES|12|



PCH Annual Report 

FY Ending 31 March 2022 

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## KEY POINTS AND CURRENT STRUCTURE 

Perivale Community Hive (PCH) was created by a group of local residents living in and near Perivale, London Borough of Ealing who have a passion for improving the quality of life and well-being within the area. PCH was appointed custodianship and management of Perivale Library upon conclusion of the bid put out to tender to local community groups by the London Borough of Ealing.  PCH established as a group in April 2019 and developed from an informal group  to  a  Charitable  Incorporated  Organisation  ‘Perivale  Community  Hive’.  PCH  was established specifically to establish a community managed library in Perivale in response to the Ealing Council’s consultation and invitation for expressions of interest from the community. 

PCH finally opened its doors on 17 April 2021. Initially our opening hours were limited by COVID pandemic restrictions however as the COVID restrictions eased in we were able to open on additional days for additional hours and develop a richer offer for the local community. We were delighted to extend its opening hours and also create a welcoming space with an audiovisual system fresh added to accommodate a film club and presentations. 

This report covers the period from 1 April 2021 until 31 March 2022 and outlines details of our activities and broader offer to the Perivale community and our neighbours. 

We’d like to thank the Perivale community for staying patient and allowing us to become the warm and welcoming place it is today and our volunteers who have consistently and reliably shown up and dedicated their time and ideas. 

PCH Annual Report 

FY Ending 31 March 2022 

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## LIBRARY PERFORMANCE 


**----- Start of picture text -----**<br>
2021/2022 BOOK LOANS NEW MEMBERS<br>APRIL 14<br>MAY 14<br>JUNE 15<br>JULY 21<br>AUGUST 17<br>SEPTEMBER 19<br>OCTOBER 37<br>NOVEMBER 15<br>DECEMBER 13<br>JANUARY 25<br>FEBRUARY  18<br>MARCH 23<br>TOTAL 1500 * 231<br>**----- End of picture text -----**<br>


## VISITOR NUMBERS 


**----- Start of picture text -----**<br>
2021/2022 WEEKLY VISITS (Estimate)<br>APRIL 2021 - MARCH 2022 150-175<br>**----- End of picture text -----**<br>


*Estimated from actual book loan numbers for Perivale Library supplied by LB Ealing for the months April to December 2021, taking into account that the library was not open for the first half of April 2021 and initially until August opening hours were limited to 2 days per week. 

PCH Annual Report 

FY Ending 31 March 2022 

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## PARTNERSHIPS, ACTIVITIES, EVENTS 

The library opened its doors on April 17, 2021 with restricted opening hours due to COVID regulations. As the COVID restrictions eased we were able to develop our offer further and align it more closely with our initial business plan. Partnering with the charity Light Foundations who provided additional staffing when our own volunteer base was limited enabled us to open for two additional days (four in total) from August 2021. 

|Partnerships<br>New Activities<br>Events|Partnerships<br>New Activities<br>Events|
|---|---|
|APR 2021|Opening of CML.<br>Launch of social<br>media pages<br>“Bygone<br>Perivale” book<br>signing event|
|MAY 2021|Volunteer<br>recruitment drive|
|JUN 2021<br>Hire of Library<br>premises for theatre<br>rehearsals<br>Library opening<br>community<br>celebration event<br>and AGM||
|JUL 2021||
|AUG 2021<br>Light Foundations –<br>twice per week<br>ESOL classes begin<br>Let’s Read – reading<br>group for young<br>children commences<br>SPECTRA: Two<br>short theatre<br>plays (The<br>Camden Fringe)||
|SEP 2021|Volunteer<br>recruitment drive|
|OCT 2021|Weekly Story<br>and Song for<br>babies (newborn<br>to 18 months)<br>commences|
|NOV 2021|Weekly clay<br>classes<br>commence|



PCH Annual Report 

FY Ending 31 March 2022 

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DEC 2021 Weekly book club commences JAN 2022 Volunteer recruitment drive FEB 2022 MAR 2022 Ealing Film Ealing Film Festival event Festival: Off cycle show 

## COMPLAINTS AND COMPLIMENTS 

Between 17 April 2021 and 31 March 2022 we registered a small number of complaints, mainly pertaining to the following issues: 

- Fines applied to user accounts generally; 

- Late return fines applied to items issued prior to the COVID pandemic which could not be returned during that period when the library was closed; 

- Users returning items but system failing to record the item returned 

PCH raised these concerns with LB Ealing Libraries Services which manages the library stock and the application of fines. None of the complaints was directly related to PCH. The feedback we received from users as an unpaid volunteer group that had taken on management of Perivale Library to prevent it from closing was overwhelmingly positive. 

PCH Annual Report 

FY Ending 31 March 2022 

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## RISK MANAGEMENT 

Prior  to  opening  on  17  April  2021,  PCH  put  together  general  and  COVID  specific  risk assessments for the management of Perivale Library. These were reviewed at calendar year end 2021. 

There were no near misses or accidents recorded in the FY to 31 March 2022. 

PCH Annual Report 

FY Ending 31 March 2022 

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## VOLUNTEERS 

The library was not open until 17 April 2021. PCH Trustees started recruiting volunteers after the first COVID lockdown lifted. It was challenging rebuilding the momentum we had pre-pandemic. However, it regained slowly in the months that followed, picking up during summer 2021. From August, assisted by our partnership with ESOL charity Light Foundations, we were able to open the library for an additional 2 days per week. Our opening hours thus expanded from two days a week to four days a week: Tuesday, Wednesday, Thursday (am) and Saturday. 

Through FY 2021-22 the local community gradually became more and more involved with the library, appreciating the library had been transformed internally by PCH and had reopened entirely due to the willpower and dedication of local resident trustees and volunteers, dedicating their time without being paid. PCH Trustees provided volunteers with training and mentoring and later training was cascaded down to new volunteers by more experienced volunteers. This created a solid and reliable volunteer pool and expertise and a chain of training being passed down that provided resilience in the event of individual trustee or volunteers resigning or moving on. PCH also aligned our volunteers’ shift hours with the timing of the events taking place at the library. 

PCH Annual Report 

FY Ending 31 March 2022 

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PCH was able to upskill a number of local people with librarianship and customer service skills. This ranged from young people looking for unpaid work experience, involved in the Duke of Edinburgh’s Award Scheme looking to volunteer for a few hours every weekend for a short period, to older members of the community who had retired and wanted to commit to volunteering for the long term at the library. 

## FINANCIAL PERFORMANCE 

PCH Annual Report 

FY Ending 31 March 2022 

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Profftlmd LO￿(ln¢0me*xPenditUre)$t4ternènt
PERIVALE CthMMUNITY HNE
from 1st ofAprll 2021 to alstof M¥<h 2021
Openin8bal￿C2
Transxtlonsbycategoryofexpeftse
LBEaling grantfundi
Hire of spate Ifortheatre re￿arsaL$l
(tbltbe5-
5.660.51
Recelpts
20.165.CIJ
180.QJ
P¥ffi￿nts
5399.13
3972.IXI
2297.07
766.22
Purtha5e of aud￿)V￿Ual ery1￿ent
aeanin8 seNice induding deaniry suthies
Office supplies & refreshmenrs14Kknd1￿ re1M￿r$eMemSI
Film streenin8 I￿￿￿
V￿l￿e5-woter
Insurance
320.78
171.07
134.67
utilities- lnte￿￿t￿￿neC1*)n
TOTAL
20J45.CIJ
Closng Balanct
13.120.94
12.884.57
PCH Annual Report
FY Ending 31 March 2022
Page 10


## SUMMARY OF INCOME GENERATION AND EXPENDITURE 

The library opened on 17 April 2021, after legal agreements and financial arrangements had been finalised with LB Ealing. 

In FY 2021-22 PCH had limited capability to generate any additional income ourselves but received £20,165 in grant funding from LB Ealing. This was used towards the payment of utilities (electricity, water and internet), cleaning and cleaning supplies, office supplies and refreshments and insurance. We also received £180 from hiring out the library space for a theatre rehearsal. 

PCH also made use of the £3,000 small grant we applied for and received from the LHC Community Benefit Fund in the previous financial year. We invested this in a new audiovisual system (projector, speakers, screen etc.) for the multi-use space (‘The Living Room’) at the library which enhanced our potential for additional future income generation. 

PCH Annual Report 

FY Ending 31 March 2022 

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## LB EALING SUPPORT AND WORKING RELATIONSHIP 

PCH was appointed as custodian and manager of Perivale Library in partnership with LB Ealing. However the freehold of the building, responsibility for building repairs and the ownership and responsibility for the provision of new library equipment and stock remained with LB Ealing. After opening as a community managed library on 17 April 2021, PCH enacted LB Ealing’s requirements and government mandated health and safety regulations with regards to COVID. 

More generally we built a very good working relationship with LB Ealing, as well as with multiple local community organisations. 

PCH Annual Report 

FY Ending 31 March 2022 

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## GALLERY OF PICTURES 


ABOVE – PERIVALE LIBRARY FROM THE OUTSIDE BELOW – USE OF NEW AUDIOVISUAL MULTIMEDIA ACQUIRED BY PCH 


PCH Annual Report 

FY Ending 31 March 2022 

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ABOVE - LIBRARY USER REFERENCING BOOKS BELOW – CLAY CRAFT AT CHRISTMAS 


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FY Ending 31 March 2022 

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ABOVE – PART OF THE “LIVING ROOM” SPACE IN THE LIBRARY CREATED BY PCH 

BELOW – PCH TRUSTEE TRAINING VOLUNTEERS 


PCH Annual Report 

FY Ending 31 March 2022 

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## **Profit and Loss (income-expenditure) statement PERIVALE COMMUNITY HIVE from 1st of April 2021 to 31st of March 2022** 

|**Opening balance**|||**5,660.51**|
|---|---|---|---|
|**Transactions by category of expense**|**Receipts**|**Payments**||
|LB Ealing grant funding|20,165.00|||
|Hire of space (for theatre rehearsals)|180.00|||
|Utilities - electricity||5,399.13||
|Purchase of audiovisual equipment||3,972.00||
|Cleaning service including cleaning supplies||2,297.07||
|Office supplies & refreshments (including reimbursements)||766.22||
|Film screening licence||320.78||
|Utilities - Water||171.07||
|Insurance||134.67||
|Utilities - Internet connection||60.00||
|**TOTAL**|20,345.00|13,120.94||
||**Closing Balance**||**12,884.57**|