CHARITY COMMISSION FOR ENGLAND AND WALES Independent examiner's report on the accounts Section A Independent Examiner's Report Report to the trusteesl members of stepway On accounts for the year ended 31 March 2024 Charlty no lif any) 1186465 Set out on pages 1-23 I report lo the trustees on my examination of the accounts of the above charity ("the Trust ) for the year ended 31 March 2023. Responsibilities and As the chartty trustees of the Trust, you are responsible for the preparation basis of report of the accounts in accordance with the requirements of the Charities Act 2011 C'the Acf'l. I report in respect of my examination of the Trust's accounts carried out under section 145 of the 2011 Acl and in carying out my examination, I have followed the applicable Directions given by the Charity Commission under section 145(5){bl of the Act. I have completed my examination. I confirm that no material matters have come to my attention in connection with the examination which gives me cause to believe thal in, any material respect: acGounting records were not kept in accordance with section 130 of the Act or the accounts do not accord with the accounting records Independent examiner's statement I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in order to enable proper understsnding of the accounts to be reached. Signed: Date: Name: Tony Archer Relevant professlonal qualificatlon(s) or body (if any): Address: Ormerod Rutter Limited The Oakley, Kidderminster Road, Droitwich WR9 9AY
CHARITY COMMISSION FOR ENGLAND AND WALES Stepway 1186465 Recei ts and ments accounts 3110312024 CC16a For the period from 0110412023 To Section A Receipts and payments Unrestricted funds Restricted fund$ to th8 n68rnSt£ Endowment funds Total funds Last year to wrest tothp npar•stÉ to tho nearKt£ to tho vd8re8tE A1 Recel Donaiions and gift5 Govemmentgrants Other general grani$ Eveni income Bank interest Refund5 stepway Tradinu InGome 8,063 8,Q63 1,000 78,468 26,370 53 30 160 4.962 64,720 6S,082 14,270 1.000 71,568 26,370 6,900 53 30 160 4SO Sub total (Gross income forAR) $set an nves ment sa es, table 15.206 98,938 114144 149,469 tota 15.206 98,938 149,489 A3Pa rnents staging fundrain9 events Ad¥arbSi Wages Ryrs and maintenarKe Ccmmunity proiecis Refreshments Travel expenses Rent UtillU68 Insurancé Telephone Pnnbng and strtyonery Legal 8rJ professional Computerexpenses Audit fee5 Sundryexpenses 14.673 1.725 16,398 17.272 42? 95,263 1,494 118 776 201 95,263 b.952 f18 1,326 201 2,887 1,796 701 2,560 29 4A80 403 1454 522 3.817 sso 1.736 9,171 520 2.887 1.796 7DI 1.687 1.539 1.687 2a2 2.150 310 163 19 2,454 Sub total 33,865 106,684 139.549 130.406 A4 Asset and Investment purcha, Sub total Totalpayments 33,865 10&684 139.549 130,406 Not of recglpts/(paymgnts) A5 Trnnsfers betwe8n funds A6 Cash funds last year end Cash funds this yearend 18.659 0.746 25,405 19.083 24.678 6,019 25.4Q4 18,658 99 50,082 24.677 CCXX R1 accounts ISSI 2810112025
Section B Statement of assets and liabilities at the Qnd of the period Unrestricted funds to nearestt Restricted funds to neare5t£ Endowment funds to nearest£ Eè B1 Cash funds 8ank 5,719 18,658 Cash w hand 300 Total cash funds 6.019 18.658 (Jgm baL7nGeswtthrecei9d aGCol[SI) Unrestrictsd funds to noarest£ Restrlcted funds Endowment funds to nearest£ Deiails to noargslE Fund tgwhlch asset b01on LJetaj18 Cost loptionall Cuty8rtvalu on31 Fund to which as$6t belon Cost loptionall ¢urnontvalu• l£onal 84 Assets retained for the charity's own use Fun¢J to whi¢h relat•s knovnt du• on•1 When duA Details BS Llablllties SvJned by onp or Irustéès on behalfof al Ihe tru51ees Signature Print Name Date of roval CCXX R2 accounts ISSI ' 2810112025
CHARITY COMMISSION FOR ENGLAND AND WALES Trustees, Annual Report for the period From 1 Aprll 2023 To 31 March 2024 Charity name: STEPWAY CIO Charity registration number: 1186465 Objectives and Activities SORP refenC Summary of the purposes of the charity as set out in its governing document Para 1.17 To promote and improve mental health awareness and suicide reduction among veterans and family members of the British armed forces living in England and Wales, for the public benefit by preventing them from becoming socially excluded, relieving the dynamic needs with the provision of support services, events, activities and courses, which promote a sense of belon and ur ose in civilian life. STEPWAY continues to deliver its three main seNices: Summary of the main activities in relation to those purposes for the public benefit, in particular, the activities, prOjeS or services identified in the accounts. Para 1.17 and 1.19 1. 7-Step Civilian Skills Program: A comprehensive course covering mental health awareness, civilian life skills, and pathways to employment or educalion. 2. Banter and Brew Sessions: A trademarked drop-in servi offering free breakfast, activities. and opportunities for social interaction and mental health support. 3. Community Projects: Providing activities such as gardening, horticultural therapy, beekeeping, bushcraft, and archery, benefiting the veteran and wider community across Worcestershire and the West Midlands.
Statement confirming whether the trustees have had regard to the guidance issued by the Charity Commission on ublic benefit Para 1.18 I he Trustees of STEPWAY CIO have had regard to the guidance issued by the Charity Commission on public benefit. Additional information (optional) You ma choose to include further statements where relevant about- SORP referen STEPWAY CIO does not currently operate as a grant-making charity. Instead, the organisation focuses on directly delivering services and programs to support veterans and their families. in line with its mission. Policy on grant making Para 1.38 If grant-making becomes a part of STEPWAY'S activities in the future, the Trustees would establish clear criteria and a transparent process for assessing applications. This prOsS would ensure that all grants are aligned with the charity's objectives of improving mental health awareness, reducing social exclusion, and supporting the dynamic needs of veterans and their families. The Trustees would also ensure compliance with Charity Commission guidelines on grant-making. STEPWAY CIO does not currently engage in social investments or program-related investments. The charity's focus remains on delivering direct SeICeS and projects that support veterans and their families. Policy on social investment including program related investment Para 1.38 Should social invesknent opportunities arise in the future, the Trustees would review these opportunities in line with the charity's objectives and regulatory guidance. Any decision would be made with due diligence to ensure alignment with STEPWAY'S mission to promote mental health awareness, suicide prevention, and community integration. Volunteers remain a cornerstone of the charity's success. With 35 active volunteers contributin over 5,000 Para 1.38
Contribution made by volunteers houi a annually, their dedication directly impacts the well-being of the veteran community. Future Plans: STEPWAY CIO aims to expand its reach by opening new community hubs in other neighbouring Counties, addressing gaps in veteran support serVIS across neighbouring counties. Plans are also undeway to increase the scope of the 7-Step Civilian Skills Program to include digital literacy modules. Other Challenges: The charity faces challenges in securing long-term funding to sustain and expand its services. Increased demand for support, especially from veterans in the justice system, has highlighted the need for additional resources. Collaborations". STEPWAY is fostering new partnerships with organisations such as Malvern Hills District Council and Worcester City Council to address broader community needs. The charity also collaborates with local businesses to offer work placements for veterans transitioning to civilian life. Recognition: STEPWAY'S work continues to receive recognition, such as becoming Inclusive Worcestershire Leaders and earning the ERS Gold Award. These accolades reflect the charity's commitment to inclusivity and excellence in supporting veterans.
vements and Performance SORP reference 1. Securing the Lease for LINK Community Hub: STEPWAY gained a five-year lease from wOrstershIre Health and Care NHS Trust to operate the LINK Community Hub, further enhancing community support. 2. Membership in COBSEO and Justice Cluster Partnership: The charity became a full member of COBSEO and is now part of the Justice Cluster. STEPWAY works alongside Op- Nova, providing in-reach support across six prisons and extending assistance to family members of veterans in custody. 3. Enhanced Mental Health Support: STEPWAY is now classified as secondary mental health support for veterans and their families, offering tailored assistance irrespective of background or circumstances. 4. Expanding Services: Supported over 120 veterans in the justice system during this period. Assisted 363 direct beneficiaries and over 500 indirect beneficiaries. 5. Inclusive Worcestershire Leaders: STEPWAY staff have been recognised as leaders in inclusivity. Most staff members are trained by Public Heatth in suicide prevention and wear the Orange Button as a visible symbol of support. 6. Collaborative Outreach Programs: Partnering with the National Probation Service, DWP, NHS (Primary Care Network), and housing organisations, STEPWAY addresses dynamic client needs comprehensively. Summary of the main achievements of the charity, identifying the difference the charity's work has made to the circumstances of its beneficiaries and any wider benefits to society as a whole. Para 1.20
- Growth in Stsffing and Volunteering: 5 employees and 35 volunteers now work across Worcestershire and the West Midlands.
- Community and Societsl Impact: Since its founding in 2019, STEPWAY has saved relationships, improved rnental well-being, and saved lives.
- Educational Partnerships: STEPWAY has hosted 5 student placements from the University of Worcester and HOW College at the LINK Community Hub, providing valuable hands-on experience and contributing to the charity's community initiatives. Additional information {oplional) You ma choose to include further statements where relevant about.. Expansion of Services: STEPWAY achieved its goal of increasing outreach by securing the lease for the LINK Community Hub and becoming part of the COBSEO Justice Cluster. This enabled the charity to provide in-reach support across six prisons and assistan to family members of veterans. Achievements against objectives set Para 1.41 Direct and Indirect Beneficlaries: The charity supported 363 direct beneficiaries and over 500 indirect beneficiaries during the reporting period, meeting its objective of broadening its impact. Enhanced Mental Health Support: STEPWAY is now recognised as a secondary mentsl health support provider for veterans and their families. aligning with its mission to improve mental health awareness and reduce social exclusion.
Increased Community. Engagement: The introduction of student placements from the University of Worcester and HOW College at the LINK Community Hub strengthened community ties and expanded educational opportunities. Volunteer and Staff Development: The charity increased its team to 5 employees and 35 volunteers, exedIng targets for capacity- building and support infrastructure. Secured Grants: STEPWAY successfully secured funding from key sources, including the Armed Forces Covenant Trust Fund, Veterans Foundation. and local councils (Sandwell and Worcester), meeting its fundraising objectives to sustain core services and projects. Performance of fundraising activities against objectives set Para 1.41 New Fundraising Partnerships: The charity fostered collaborations with organisations such as Malvern Hills District Council and Worcester City Council to support ongoing and future projects, enhancing its funding streams. Community Engagement: Local fundraising efforts, including events and JustGiving campaigns, raised additional funds, demonstrating strong community support and exceeding initial expectations. Targetsd Grant Applications: STEPWAY applied for specific grants, such as the Worcestershire Community Foundation and the Fuel Povety Fund, aligning funding efforts with identified needs, including the development ofthe LINK Community Hub and Wam Hub initiatives. Support for Program Expansion: Fundraising activities supported the growth of STEPWAY'S programs, enabling the continuation of the 7- Step Civilian Skills Program and the develo ment of new communi
projects across Worcestershire a¢, the West Midlands. STEPWAY CIO does not currently engage in financial or program-related investments. The charity's focus remains on delivering direct setvices and projects aligned with its mission to support veterans and their families. Investment performance against objectives Para 1.41 If investment opportunities arise in the future, the Trustees will establish appropriate policies to ensure alignment with the charity's objectives and compliance with regulatory standards. Performants against these objectives would then be monitored and reported transparently. Community Recognition: STEPWAY has gained recognition for its impact on veterans, mental health and community engagement, including being acknowledged as Inclusive Worcestershire Leaders and earning the ERS Gold Award for its commitment to supporting the Armed Forces community. Other Impacfful Collaborations: The charity continues to strengthen partnerships with organisations such as Op-courage NHS, Op-Nova, and the Primary Care Nelwork. These collaborations have enabled STEPWAY to provide comprehensive support services for veterans and their families. Focus on Sustainability: STEPWAY has strategically invested in developing infrastructure, such as the LINK Community Hub, to provide a sustainable base for delivering its programs and expanding community outreach. Volunteer Contributions: Volunteers have contributed over 5,000 hours across projects, reflecting the charity's strong community involvement and the dedication of its supporters.
Life-baving Impact: Since its founding in 2019, STEPWAY has not only improved relationships and mental well-being but has also saved lives, solidifying its role as a vital resource for veterans and their families. Financial Review Review of the charity's financial position at the end of the eriod Statement explaining the policy for holding reserves stating why they are held Para 1.21 See attached financial report Para 1.22 STEPWAY CIO currently operates without holding financial reserves. As the charity is in its growth phase, all funds are allocated directly to the delivery and expansion of its COTe services, including the 7-Step Civilian Skills Program, Banter and Brew sessions, and community projects. The Trustees recognise the importance of establishing reserves in the future to ensure financial stability and continuity of services. A reserves policy will be developed as the charty's income grows, prioritising.'In 1. Emergency Funding: To maintain essential operations in unforeseen circumstances.ln 2. Service Sustalnability: To support long-term planning and program development.kn 3. Future Opportunities: To seize strategic opportunities that align with STEPWAY'S mission. Amount of reserves held Reasons for holding zero reserves Details of fund materially in deficit Para 1.22 Para 1.22 £0 Charity still in growth stages Para 1.24 STEPWAY CIO does not have any funds in deficit. The charity operates within its financial means, ensuring that all expenditures are aligned with available funding. Any potential shortfalls are managed proactiveSy through fundraising efft)rts and careful financial lannin
Explanation of any uncertainties about the charity continuing as a going concern Para 1.23 •J I EPWAY" LIO does not currently face any uncertainties about its ability to continue as a going COnr. The charity has a strong track record of securing funding from reliable sources, including grants, donations, and partnerships, which ensures the sustainability of its core seNices and projects. The Trustees are confident in the charity's financial management and strategic planning, which support its ongoing operations and future growth. Regular monitoring of income and expenditure, along with diversified funding streams, further mitigates any otential risks to its continuit Additional information (optional) You ma choose to include further statements where relevant about: Grants: The charity's principal sources of funds (including any fundraising) Armed Forces Covenant Trust Fund Para 1.47 Veterans Foundation Local Councils, including Sandwell and Worcester Donations: Individual and corporate donations through platforms such as JustGiving. Fundraising Activities: Community fundraising events, including sponsored activities and local campaigns. Partnership Contributions: Collaborative funding from organisations like Op-courage NHS and the Primary Care Neork. other Funding Initiative$: Localised fundraising efforts to support specific projects, such as the LINK Community Hub and the Warm Hub instiative.
STEPWAY CIO does not currently hold or manage financial investments, as its focus remains on directly delivering services and projects that support veterans and their families. The charity prioritises allocating funds to its core programs to maximise immediate impact. Investment policy and objectives including any social investment policy adopted Para 1.46 If investment opwrtunities arise in the future, the Trustees will develop a formal investment policy to ensure any investments align with the charity's objectives. This policy would include'.In 1. Ethical Investments: Ensuring funds are invested in ways that reflect the charty's values and mission. 2. Risk Management: Balancing potential returns with a low-risk approach to safeguard financial stability. 3. Social Investment Opportunities: Considering program-related investments that directly benefit veterans and their families or align with STEPWAY'S goals. The Trustees are committed to ensuring that all investments support the long- term sustainability of the charity and its mission. STEPWAY CIO has identified the following principal risks and the measures in place to mitigate them: A description of the principal risks facing the charity Para 1.46 Funding Sustainability: Risk: Reliance on extemal grants and fundraising efforts creates a potential risk of insufficient funding to sustain core services. Mitigation: The charity diversifies its income streams through grants, donations. and fundraising events and develops strategic partnerships to secure stable funding.
Increased Oemand for Servic88: Risk: Rising demand for support services, particularly from veterans in the justice system, may exceed the charity's capacity. Mitigation: STEPWAY continuously seeks to recruit and train volunteers, build staff capacity, and apply for additional funding to meet demand. Staff and Volunteer Retsntion: Risk: Difficulty retaining skilled staff and volunteers could impact Servi delivery. Mitigation: The charity provides comprehensive training, regular support, and recognition to ensure a motivated team. External Factors: Risk: Economic instability or changes in government fijnding priorities could reduce available resources. Mitigation: STEPWAY closely monitors external trends and maintains flexible operational strategies to adapt to changing circumstances. Compllance and Safeguardlng: Risk: Failure to compty with regulatory requirements or address safeguarding concerns could harm beneficiaries and the charity's reputation. Mitigation: Robust policies, regular training, and a strong governance framework ensure com lian and
uphold safeguarding standards. The Trustees regularly review these risks and implement proactive strategies to mitigate their impact, ensuring the charity's long-tenn sustainability and effectiveness. Recognition and Awards: STEPWAY CIO has been recognised as a leader in veteran support, earning accolades such as the ERS Gold Award and being named Inclusive Worcestershire Leaders. These achievements reflect the charity's commitment to inclusivity and excellen. Other Collaboration and Partnerships: The charity continues to strengthen its partnerships with organisations such as Op-courage NHS, O Nova, and the Primary Care Network. These collaborations enable a holistic approach to supporting veterans and their families. Future Plans.. STEPWAY plans to expand its reach into neighbouring counties and develop additional services at the LINK Community Hub, including new community projects and educational opportunities. Volunteer Impact: Volunteers remain at the heart of STEPWAY'S operations. contributing over 5,000 hours annually. Their dedication has been instrumental in delivering the charity's mission and supporting beneficiaries. Life-saving Work: Since its inception, STEPWAY has saved lives, improved mental well- being, and strengthened relationships, demonstrating its vital role in the veteran community.
Sti ilknture, Governance and Management Description of charity's trusts: Type of governing document cio Para 1.25 Foundational How is the charity constituted? Para 1.25 cio Trustee selection methods including details of any constitutional provisions e.g. election to post or name of any person or body entitled to appoint one or more trustees Para 1.25 Trustees for STEPWAY CIO are selected in accordance with the charity's governing document. The selection process includes the following steps.. 1. Nomination and Agreement: New trustees are nominated and appointed through an agreement with the existing Board of Trustees, the CEO, and the Operations Director. 2. Skills and Expertise Assessment: Candidates are assessed for their skills, experience, and alignment with the charity's objectives. This ensures a balanced and capable Board to oversee STEPWAY'S governance and strategic direction. 3. Diversity and Inclusion: STEPWAY prioritises diversity and inclusivity in its trustee appointments to ensure representation that reflects the communities it serves. 4. Induction and Training: All new trustees undergo an induction process, which includes training on financial controls, fundraising policies, data protection, safeguarding, and an overview of the charity's core services, such as the 7- Step Civilian Skills Program. This approach ensures that trustees are well-prepared and aligned with STEPWAY'S mission to support veterans and their families.
Additional information (optional) You ma choose to include further statements where relevant about: STEPWAY CIO has established comprehensive policies and procedures to ensure that trustees are effectively inducted and trained to carry out their responsibilities. These include: Policies and procedures adopted for the induction and training of trustees Para 1.51 Initial Induction: All new trustees receive an in- depth induction session led by the Chair and CEO. This includes an overview of the charity's rnission, objectives, governance structure, and core programs such as the 7-Step Civilian Skills Program. Policy Familiarisation: Trustees are provided with a handbook containing key policies, including financial controls, fundraising, data protection, safeguarding, health and safety, and managing perfomiance. Access to a full list of policies is available on the Charity's website for ongoing reference. Mandatory Training: Trustees are required to complete training in essential areas, such as safeguarding, financial management, and compliance with Charity Commission guidance. All trustees are encouraged to attend the 7-Step Civilian Skills Program to gain a first- hand understanding of its impact.
Ongoing Professional Development: Monthly workshops are conducted to update trustees on new regulations, best practices, and key developments in the charity sector. Trustees are invited to participate in external training opportunities to enhance their skills and knowledge. Regular Reviews: Trustees receive periodic reviews to assess their performance and identify any additional training needs. This structured approach ensures that trustees are fully equipped to support STEPWAY'S mission and contribute effectively to its governance Organisational Structure: The charity's organisalional structure and any wider neork with which the charity works Para 1.51 STEPWAY CIO is governed by a Board of Trustees, which oversees the charity's strategic direction and ensures Complian with regulatory requirements. The operational team includes the CEO, an Operations Director, five employees, and a dedicated group of 35 volunteers who contribute to the delivery of services across Worcestershire and the West Midlands. The structure is designed to enable collaboration, efficiency. and effective delivery of the charity's core services, including the 7-Step Civilian Skills Program, Banter and Brew sessions, and community projects. Wld•r Network and Partnerships: STEPWAY works collaboratively with a ran eofor anisations and
networks to enhance the SUPPvitt available to veterans and their families. Key partnerships include.. National Organisations: Op-courage NHS (Veterans Mental Health): Providing specialist mental health support for veterans. Op-Nova: Delivering in-reach services to veterans in custody and supporting their families. Primary Care Networks {Social Prescribingl: Offering pathways to health and well-being resources. Regional Partnerships: Local Councils: Collaborating with Sandwell and Worcester councils for funding and community initiatives. Malvern Hills District Council and Worcester City Council: Supporting local projects and outreach activities. Membership and Affiliations: COBSEO Iconfederation of Service Charities): As a full member, STEPWAY contributes to a joined-up approach to veteran care. Justice Cluster: Collaborating with other organisations to support veterans in the justice system. Educational Collaborations: Hosting student placements from the Universit of
iIVorcester and HOW College, providing real-world experience in community- based support services. Volunteer Networks: The charity benefrts from a robust neOrk of trained volunteers, including Orange Button holders trained in suicide prevention. By leveraging its organisational structure and extensive network, STEPWAY ensures a comprehensive and integrated approach to supporting veterans and their families. NIA Relationship wrth any related parties Para 1.51 Other Strategic Growth: STEPWAY CIO continues to strategically expand its services and reach, including plans to enhan community-based support in other counties, ensuring accessibility for more veterans and their families. Sustainability Initiatives: The charity is exploring funding opportunities for projects such as solar panel installations at its wellbeing ntreS and the development of a recycling and repair café at the LINK Community Hub, reflectin9 Its commitment to environmental sustainability. Recognition of Contributions: The charity acknowledges the significant contributions of its volunteers and partners. Their dedication has been instrumental in delivering impactful programs, with over 5,000 volunteer hours contributed annually.
Enhanced Visibility: Through participation in local and national forums, including COBSEO and the Justice Cluster, STEPWAY has increased its visibility and advocacy for veteran support. Holistic Impact". STEPWAY'S integrated approach, combining mental health awareness. vocational training, and community engagement, has proven effective in saving lives, rebuilding relationships, and fostering a sense of belonging for veterans and their families. Reference and Administrative details Chari name Other name the charit uses istered charil number Charity's principal address STEPWAY CIO NIA 1186465 The Trinity Worcester WR12PN
Names of the charity trustees who manage the charity Trustee name Date¥ a¢ted if not for whole ear Office Ilf any) Name of person lor body) entiad oint trustee if an Board of Trustees Michael O'connell Kevin Mccann Dave Carney Kevin Gale Mandy Knighton Graham Greenberg Chairlcompliance Secretarylvice chair Finan NIA NIA Fundraising Welfare NIA 7 Sept- present NIA AFVBC Representativè NIA 10 12 13 14 15 16 17 18 19 20 Cor orate trustees - names of the directors at the date the re Dirèctor namè ortwasa roved Name of trustees holding true to property belonging to the charity Trustee name Dates acted if not for whole ear
Funua held as custodian trustees on behalf Oi Others DescrFPtion of the assets nla held in this capacity Name and objects of the charity on whose behalf the assels are held and howthis falls within the custodian charity's objects nla Details of arrangements for safe custody and segregation of such assets from the chartty's own assets nla Additional informatlon (optional) Names and addresses of advisers Ioptional information) Type of Name Address adviser Name of chief executive or names of senior staff members (Optional information) Exemptions from disclosure Reason for non-disclosure of ke rsonnel details Other o tional information
Declarations The tru8te•8 declare that they have apprnv•d the trusto••' r•port alx>v Slgned on behalf of the chaflty's tru•tae• Full nam8(8) P081Uon (eg Secretsry, Chalr. etc) Dats r4 i 2FII