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2024-03-31-accounts

THE HYOIENI ANK TH£ HYGIENE BANK ANNUAL REPORT AND FIP4ANCIAL STATEMENTS FOR ThE YEAR ENDED 31 MARCH 2024 CILARITY P4UMBER: 1181267 SC049895 Website ienebank om News htt theh ien b nk.com Instagram htt www.in ram. More Info htt r.ee theh iÈneban

The Hy¥•ne Bank Contènts For th• y•4r Ind￿ 31 M*rth 2024 Ch•rlty number. 1181167 SC049895 Charity Information................... Chairf5 5tatement.......,..........................-.,............,.......... Trustees, Annual Report ..................................-....-................................................................................. Independent Auditorfs Report...................,...,......... -13 Statement of Financial Attivities . .16 Balance Sheet........................ ........... ..............-..........................-................................................... ..... 17 Statement of C4sh FIows..........................-.......................-......................... .............-........................... 18 Notesto the Accounts ........................................................................................-................................. 19

Th• HyOne eank Charlty Inlorn)•tion Fortr year ended 31 M•rth 2024 Ch#lty numb•r. 1181267 SC049895 Name.. The Hyglehe Bank Charlty number.. 1181267 SC049895 Trustee5'. Guy Davies James Dray Ichairl Eliiabeth Hall Elaine Jack50n Rahul M¢)od8al Caroline Parr Paul Pashlev Mark Phillips Thomas Poynter Morag Punton Lorralne Waters Appolnted 25 July 2023 Re518ned 21 December 2023 Re8istered address- clo DAC Bea¢hcroft iLP The Walbrook 8uildin8 25 Walbrook London EC4N 8AF Bankefs: Natlonal Westrnlnster Bank Pic IndependentAuilltor- Haysmaclntyre LLP 10 Queen Street Place London EC4R IAG

Th• ￿ty￿•n• ￿ft￿ Ch•les St•tem•nt Fofth• yur •nd•d JI Ma￿h 2024 Ch•rlty nurnb•r. 1181267 50J49895 The Board of Trustees is proud t• pr•&art th55 ADhual Aer￿. ￿ detalls Ay8lone Bank's proyess over the last fsnancial year. a year In which we have seen the effects of the cost of livin8 cr15is embed In communI￿e$ acros5 the country. and the need for our work becorne increa￿￿gIV 5taT. It is 4 privlleBe to be moving into my second year of Chairing thls innovative. entr8etl¢ ¢h•rity. ￿erthe last few month5, it has been humblin8 to meet some extraordinary people whose resolve and commitment 15 OTh 4 th the best in the sertor. Fortmost arnong5t these are our volunteers, whose efforts week in. week out in COrTr￿unItltS Jcro35 the country pVrPt)sefvl￿ and rt•adily allwifjM8 thè misery off hy81@￿ poverty todav and 8iving people the chance of a briohter futvre. We all deser¥eto Éo about our day5 Wlth the di8nity and wellbeing thèt come5 Wlth feelln8 clean. That, In itself. 15 a cruclal part of our self-e5tÈem. But hawin8 a toothbrush ltsr every rnembtr of your famlly doesn't sImp￿t mean dean teeth In the mornlft8. Aflordin8 lauAdry detergent doEsn't onty me¥fi clean work cbthes and scho unlforrn5. Andownin8 a raiorls more than a dean sha¥e today. Clean teeth can bethe drfference Eetween8oln8 out to see yovr famlty. or sell_i5Dlotin8 at horne. Laundry d4t•r$Ènt can be tho dlff#rpncè between qolne to sthool or golng to work, or not. And a rait>r mean5 th•t you mhi lust have the confiden¢e to 80 to the ￿b Inter¥lew that is the route out of your diffi¢ulties. Our research tells us that 4.lrn peaple are daily makln8 lrnposslble choices between feedln8 t￿tr famllies. pay4n8 their bllls and staying clean. Hu8e proportion5 of thai 4.lm arE livin8 wfth aTrx￿ty and depression, ale £hoosln8 between products lor themselves and their thlldren and are too embarro55ed to tsk for hèlp. lfi conjunctior with the ¥oluAteer5. Ctntrnl team and Board. OUT (to h¥$ sei tyjt a rouie map toward5 helpln to end thls problem. The Board I lead 15 proud to help steward and 5UPPOrt this rn15￿0n. We are bulldln8 • ¢harlty whlch has moved out of Its startup phase and Is establIshl￿ itself •$ a mature or8anlsatlon. This report details many of the operational achlevements which torm kty mile5tone5 on that jwmty. The publScatlon of our new research Ip61 15 another step to falslng public understandin8 and recruitinB the supportersthat we need to loln u5. Our CEO maps out the route for the next pho5e on pll. Our ￿rtners. 8ools, Unile¥er, E¢o¥erand manyothercorFoTatesupw)rtets I￿ playlnga critical role. Commltted fundors. not least the Julia & Hans Rausing Tnjst •nd Eranda Rothschlld. have stepped up to put their we48ht behind thls task. A roster of generous ifvdlviduals continue to give. domonstratin8 thelr commltment to our rni55itsn. This coalit￿n represents the of community whlch lson• of the charltvscore values. l Im deep gratelul to them all. I have Tho doubt thal task face is immense. The wtemlc solutlons required to end hy81eTh¢ poverty for 8¢>)d are not yet clear. The ¢ase is not yet won. But wlth the resdve. work and thw8ht whkh this report pre5ent5, 1 bell at it15 p0s￿ble. r Jame5 Dray Chalr 17 september 2024

Th• Hyiiene Bank Trustees, Annual Rèport Forlhtyear end￿ 31 M•rch 2024 Chwity numb•r: 1181267 SC049895 Ch•rftable Ob'erts The Objects of the charity I￿.. The relief of people living in the United Kingdom and suth part5 of the world a5 the Trustees shall frorn time to tlme determine who are in conditions of financial need. hardship or distTe5s, In particular but not exclus¢vely bv: l. Providine or asystSng olher tharlties and or8ani5ations in the provislon of toiletrles and other e5sentlal hy8iene products; 2. Making 8rants or donation$of toiletry gifts, make-up and groomin8 products that wlll lrnprove the tondltlons of life gf such people.. 3. A5515ting in the establlshment of projects throu8houl th world that will prevent or relieve ffinanclal need, hardshlp or distress bythe provlslon of tolletrles and other esstntlal hy8lene Pftxluds: and 4. Improvin8 the Ilves and prts5perts of such people by challenyng Inlustke throu8h research. polky, colkibofation and advocacy. TH8 W￿rkI Our corè artivity-th•distrlbutlon of hygiene produtts to peopl@ who arÈ Ilvln8 in hygiene poverty-is Strurtured as follows.. Indivi¢uJ15 and groups of volunteers work wlth the central tcam to Set up a hy8iene bènk prolert In their local area with the support of a Partnership Manager lan employee ofThBI. they seek lotal community partneT5 charities, communrty group5. local authority 5ervice5 and schools - who 5erye people In poverty in the local area Using publc don3tion5 obtained throiJ8h rAur n•twork of drop off points. and product donations from our brand partners, volunteers distribute basic e5sentlHls to the community Partners, who get thern to the people who need thtrn Our ne￿Ork ofprojerts 15 5UPPOrted by a small central team who providethe infrastmrture THB needsto ensure thè high qualr(v operatlon of projects. From corporate support. ftsndralsin& communications, campaignin8. compliance and financial 5UPPOrt to volvnteer en6a8ement, Pfoduct sourcing and distribution. the team work5 efficlently and effectively to enable our e5sentlèl work In ¢omrnunlties acr95S the UK. Pro ects and Volubrte•rs The Hygiene Bank completed anothei year of strong pertorman£e In our core activity. Below are some key metric5 on our achlevernents over the past 12 months, to 31 March 2024 (comparison 20221231 clive volunteers 537 626 rojects operating acros5 the UK mrnunity partne15 receSvln8 product of product dlstributed throu8h communlty partner5 rop off point5 ITh operation TOP off polnts In Boots stores hools supported 173 201 1.3Y

360,ofMJk8 1,147 794 1,035 350.￿0kg 1.267 B29 220 453 ThB's Operatlons team focused on several key improyements to our systems ind protesses. all deslgned to ncrease the charr(Vs effectfvenes5 and tfficlency. The team undertook an audlt of projects against a set of key

Th• Hyliene Bank Trustees, Annual Report For tht ¥••r ended 31 M•r¢h 2024 Ch•rity numb•r. 1181267 SC049895 performance metrlcs. desi8ned to understand and imprgve Impaa In the ttJmmunitle5 we serve. WE a150 re¥lewed the local charities and or6anisation5 we supply - community partner5 Icpsl - completiTr8 a thorough dué dlli8ence process whlch asked them to resubmit thelr details and thecked them agèinst an enhanced sel of eligibility criteria. Thest actlons. which led fo the setting of new keyperfom)ance lTrdicatOfS and the formulatlon ot an operational dashboard gave us a more accurate set of datz and a more detailed picture of our work acr055 the country. The decrease In some metrlcs above 15 largely attTibutable to this drive for greatei accuracy and efflclencv. Acomprehensive Processto overhaul how we accept and di5trlbute brand donatloftsto projects was undertaken by th team. In collaboration with some of our volunteer Project Coordinator$, we devlsed and ttsted a new Proce￿ lo ensure falrer distrlbutlon with more rigorou5 risk mana8ement. The work of Partnefship M?na8ers IPMS). team members responsible for a cohort of prolerts, was restructured to oivq them oversl8hl of a grovp of prtslects at a similar stage of development. This has enabled Pms focused on relevant, 5trurtured 5UPPQrt to enable projects to move to the next sts8e of development. For in5tsnce. new proiects are 8fvEn a slimmed down Induction containing the most relevant informatlon to enablÈ them to get up ¥nd nJnnin& more established projects rniBht reeelve greatersupport In their fundraising and l¢xal mafketing artivities. Pms are rneetlng virtually with projects on a regular basts and are out and about V15itlng projects on the ground. Thi5 relatlonship-led approach 15 desi8ned to gi¥e volunteers higher quolity support. We piloted some new initiatives 38alllSt the same objective, includin8 trialing a new digital ID card, giving volunteers a new wa¥ of a¢￿ssIn8 koy notrfications and the web5r(e. as well as belng able to identify themselves easlly to CPS and drop off points and 5implify4ng the volunteer sign up process, ensuring that we only obtaln and hold data that 15 absolutely necÈs5ary. In Ilne wlth OUT commitment to glve more focused atterstloft to the volunteerlno experlente. we recrvlted Senior Mana4er for Volunteenng Experien￿, Fundralslng and Communications, whose port is de518ned to give reater structurè and thought to how we can support. empower and communicate wf(h our Volunteers. gmng thern mofe and better support to help them to fulfil the+r crucial roles. Tothat end, we conducted our first ever volunteefs, survey, askin8them to rotethelr eXpefienceW￿h thechority across a range of metriu. The feedback we receNed Is playln8 a pivotal role In shaping Oyf volunteer strategv for next year and beyond. Althou8h there is much to do. overall, our volunteers report a high level of satisfaction with their experlente at the chariry ana a strong sense of values-allgned fumirnent wlth the work they are doin8. Comrnents from our volunteers include: "Ourlocul team ¢7re incredible. Somt huve becomefrtend5. Working In t7 teom of Ilkemlndedpeople Is lovety." hen g CL>mmunty Portner tells you the Impact recewinq toiletries I￿$ hod on on Indlvldual/lomlty you know it is extremely worthwhlle and therefore enjoy belnq oble tg brlnqioy to someone's Ilft" "Everytlme I dlstrlbute produtts to cornmynityportners Ileel soooo upliftedll" Partnerthl Work wlth existlng key partners and ihe cultivation of new corpoiate relationships produced strong results acfOSS the year, resuking in an Increase in Income and e¥citin8 nèw communicatlons and campalgn initlatlves, Accordin8 to the financial and product cornrnltment, cgmpanles can partner wlth us throu8h a tiered scheme, Gold. Slher and Bronze. Highlights included.. Our fundomental partnershlp wth 8oots has continued to 80 from strength to 5treThgth. We featured as thelr Christmas Charrfly Partners. which resulted in the donation of an oddrtional ICXJ.OCX) hy8iene e95entla15 as part of a match donation Initiative across October. November and December. They conllnued to provide drop off box locations in stores aCTOSS the country. brlngin8 In vltal public donations angl raisln8 awarene55. Through the partnership, Soap & Glory also donated a substantial sum Irom the sale of gift box sets and we worked together on cornmunication5 initiatives for International Women5 Day and a Buck to khool Campaign. Boots were also the sponsors of our updated re5eafth repurt Ifygiene Poverty in 2024. The financlal and 5trate8lc commfjtment of Boots remains a key plllar in our 5trate8V.

Th• H￿ien* Bank TruS￿S, Annu•l Report For tht ¥￿1 ended 31 Marth 2024 fhaylty numb•r. 1181267 5C049895 We were dell8hted to build gn our ltsngstandin8 collabor•tion with Unitever. movin8 into the first year of our fjold tiered partnership with significant finan¢ial ir)d product support. We are Working on exciting new Initiatives with them for financial year 2024125. Our Gold partnership with method moves Into Sts thSrd year. We were also dellghted to continue work with Cuf15mith. Wilton London and smol on on80ing tsered partner5hlps. We partnered worked with smol on theirsuds in Schools campaign whKh has recelved two awards. and were $18natorie5 to Who Gives a Clap's Scrop the R911 Tox campaign. RESEARCH REPORT FIYGIENE POVERTYINZ024 In October 2022. The Hygiene Bank ITH81 pub115hed ground-breakin8 research to benchmark the hHlden crlsls ol hygiene poverty in the UK. The report explored the incidence of hygiene poverty and hl8hli8hted the volces ol those experiencin8 It. In May 2024. THB expanded on those findings to deepen our undtr5tsndin8 of how hyglene povetty affects indsvidyals and farnille5 across the country. in 2024 iene Pove Actordlng to TH8's latest research, hygiene poverty affert5 4.2m In the UK in 2024, with over 1.1 milllon more ImpactÈd compared to 2022, primarily due to the c05t-of-Ilvln8 and Inflatlon crises. The Incldence of hygiene poverty acrossthe entlre UK population has risen by 2% slnce 2022, with notable shift5 sn demoKraphlc profiles. Whlle individuals frorn lower-income households IC2DEI rernaln Most affected. there ha$ betn an increase In hy8Sene poverty hlgher soclal grades IABCII, hi8hlighiing its widenin8 impact. su Despite the prevalen￿ of hw'ene poverty In Blltlsh soclety, a st8nificant amount of the Indlvtduals affecteil hygiene poverty148%1. feel too embarrassed to seek help, whethtf 11 Is to thdr frlend5 or famlly or lo￿] charities. food banks. or hygiene banks. 45% olth05e livine In hyiiene po¥eth said theyfeel ludged foroolng w+thout baslc hygtene produrt5. Those who have a dlsabillty or 8 long-term condltion. are more likely to report not actrssing 5UPPOrt dtJe to feellng judged 183%) than those wlthout171%1. -Ifeel thgt I'm letting everyone down and I'm relurtunt to oskfor help. 50 lfirtd o w(ry to monage." Famlly emerges as the primary source of sUPPOrt134%1.. however. many Indlvlduals140%1 choose not to stek support. perpEtuating the cycle of embarrassment, poor mental health and Isolatlon. Theim olth• <ost-ol-H¥l crSs The Cost￿f.11￿ng crisls has worsened hygiene poverty since we published ourfirst re$ear¢h report In 2022.. 80% of those experiencinB hygiene ptsverty in 2024 have reported that the cost-of-llving crisis ha5 had a nè8atNe impact on thelr abi1Sty to afford basic tolletries, leading to difficult choite5 and increased financial straln. "lfrlt embarm55¢dond ulso oshomed. becouse I workfvll-time, yet 5tlll rtruggle to support myseifajidmyson." The Increased c05t of bosic toiletries or hyglene items was most comrnonly ¢fted171%1 as the maln reason for the cost of Ilvlng h￿1￿1 • negatlve Impact on the ability lo afford these items. Uvln In A sta8gerin8 69% of adults expertencing hygiene puverty ale having to make the difficutt decision between payln8 for essential needs like and bills or p¥rchasin8 basic toiletries. Consequently, a large proportion of the LIK population 8oes without baslc hy8iene products. t's emlxlrwssinq in this doy and oge to hove to choose between heutlng your I￿rne. ftedlng your klds and keeping yoursellcleun andhyglenicolly heolthy." Essential item5. Itke deodorant and laundry deteT8ent, are vnaffordable for a substantlal amount ol the UK population. 79% admStted that they have gone without basic toiletries or tleanin8 produrts more than once In the past IZ months. when asked about the hy8iene pmducts in the Iwusehold thatthcy have had to 80 wlthout because they touldn't afford them, 50% said that they couldn't •fford ra20rs. 46% couldn't afford laundry deteigent or household cleaning Products and 42% could not afford deodorant. Other bask Items are also

Th• HyOen Bank Trustèes, Annual Report For tht y•ar onded 31 M•rth 2024 C￿rIty numb•r. 1181267 5C049895 unaffordable. like shampoo136%1. hand 5anlts¢d134%1 ortoothpaste, loothbrushes and other essentlal denial products126%1. sofh le The impacts of hygiene poverty are far-reaching and profound on today'5 society, impacting people's areo5 01 life.. mental health168%1, social lfe145%1, physical health134%1 or flnanclal 51tuatlon129%1. Mental health is disproportionally affectin8 people with disabilitles or long-term conditlons18trhl and those claiming Llniversal Credf(176%1. Of those affected by hyg￿ne poverty. 50% said that it makes thern fetl ènxlous. depressed or ashamed. some individuals told u5 that they experience feellng ot shame an¢J embarrassment, whi¢h often lead to stTe55, anxiety and depre￿IOn. "IAeel trshomed. deprived ond o fvilure. 7hese fvellng5 imported on ry physKal heulth negotivefy, lftlt wjeok und tlred.- Having to go without basic toiletries has a direct impact on people's physical health. with 23% sayin8 they have trouble 51eepin& 20% c¢(in8 skin rashes and inle(tlons and 18% havlng dental problem5. The majorlty of those In hyglene po¥erty155%1. have not visited a dentist In the past 12 months. -Llving wltlfrout boslc toiletrles gr hygiène Items has been on excmciating stru99le In my doy-to-doy Ille. The physical toll is unbeuroblel l enduretonstont discomfortondheolth rtsks Ilkeskln inAertionsqnd dtntolproblems becouse I ronl oflord essentials like soap ond t￿thPUSte." Beyond ment41 ond physical health. hvBiene poverty also hinders an ind¥ldual's abillty to partlclpate in sodety. wlth 92% reporting decreased social Interartion with friends and famlly and 13% 5aylngthey have avoided 8olnK to work due to hygiene-related issues. Some of the people surveyed reported that the lack of ronndence and seKsteem is affecting their work life, alongside fears of discrirninatlon from co-workers. Trre hove been doys when I CIeu￿d mv teeth without toothpaste tsnd I've had to leove my halr umvoshed. Makes me reluctont to mlx with My colle¢wues os I'm concerned l srnell." Thelm irt on children ThE research also explores the effects of hygiene poverty on parents and their chlldren. 65% of parents have reported that. in the past 12 rnonths, they have had to choose between buylng hyglene products for themselves of theSr children, 5awng that the lack of hygiene produtts has led to feelin85 018uih, shame and has affected their mental and wellbein8. "Mychlldren comefirst und èt times I hove to go wl¢hout so they don't." Ilfi 5 parent5122%1 said that their children'5 attendante at school has been Imparted ￿ hy8￿ne poverty. wlth 19% saylng that their Children have missed school due to dentsl problems. Parent5 hove repgrted that hyglertt poverty has affected thelr £hildfen'5 confidence133%1, Mental he41th130%1 ano frlendshlps128%1, whlch chlldren facing bultying •nd soclal Isolatlon at school5. YI lettj k+fflble ond di5gUSting ond ftlt Ilkt o terfble mum thot I wus unoble to provlde the basic5 for rny children." Conclusions It Ss clear that hygiene poverty contlnues to inflict hafdshlp on mlllions across the UK, •ff¢rtlni physlcal and menial health and prevent¢n8 people from soclal Integratson. As the cris15 extends and deepens Its impacts. colljborative efforts from government, non-proflt or8anlsations and the communlty are essential to ensure equitable access to basic hygiene e55entials for everyoTre. on￿ by breaklng down the barrlers to support and r8ising awarene55, we tan work towards a future where no one has to ch005e between buyirK8 food or 5harnpoo. The whole report Is publithed on our websrte.

The Hyliene Bank Trustees. Annu•l Report For the year •nd•d 31 M•rrh 2024 Ch•rlty numb#r: 1181267 SC049895 FINANCIAL REVIEW The Trustees contlnue to be very grètelul to all the individuals and tsrg•nisatlons who have 5UPPOrted our work in rnany dlfferent ways slntt our inception, and tttrou8hout the year ended 31 March 2024. Our ability to try to meet the 5gnificant increase in demand has only been possible because of the shared vision of our donors and supporteT5. Every single donatltsn made Since ovr Inception has helpEd us to give a lifeline to people In great need. The charity continues to use a wide range of lundratsin8 approaches and olways alm5 to achieve best practice. We are re8lStèred with the Fundraislng Ae8ulator and AAhprp to th Codé of Fundralslni Prartite. We manage our own fundralslng activitle5 ènd we are also 8rateful to many other organisalions thot have chosen us to benefit Irorn their own luThdrnisinB actSvities. We apply best prartice to protect o¢Jr supporter dats.. we never swap or sell data and onfy use Information that is compliant with the General Data Protettlon Regulation IGDPRI and relevant data prtvw le8i51ation. Wt take serlously the need to xhleve the highest standords, We have had organi5atiorts that have supported the charity a5 a tommercial partlcipatoi. at7d an agreement Is in place for thtse fundraising initiatlves. The charty held Te8ular meetings to address any issues and recetved reports to assess the success of the lundrai5in8 initiatives. nancial frJndralsln8for the charity wasa Comblnatlon ofgrant appllcations. IndSvidual and corporate donatlons, and fundraising events such as challenge5 and treks. The fund5 ralsed were correctly recorded as unrestTlcted and restricted. Funds raised by the volunteers for their projerts were 5pEcifiolty rln8 fenced as restri¢ted fund5 fgr use by thelr projett. Grants and donatlons lof the year ended 31 March 2024 was £975k lye?r ended 31 Marth 2023: £724kl whlch was made up of unrestricted incorne tsf £659k lye#r ended 31 March 2023.. £464kl and Testrlcted of £316k lyear ended 31 March 2023.. É260kl. Ae5tritted funds are made up of donations and grants that art raised for. and their use restrlcted to. a specific purpose, or donations subject to donor-imposefl conditions. Thts will In¢ludt donarions Ihal meer the charity'5 CDndltlvn5 arE iiii¥ feTILed for use In a 5peclfl¢ project or reikn. The charity has received wonderful ssjpport from other Ofgani5ations who have donated hy8lenè products for distribution, and services to aid in the running of the charity. The donated hy8iene 8oods that have been distributed by the charlty for the year were estimated to have a value of £5.835k (year Ènded 31 March 2023.. £6,031kl. The value of donated services recognised in the accounts forthe year wa5 £26k (year ended 31 Ma￿h 2023- £23kl. Reserves Poll The charlty has reserves totalling £523k12023.. £429kl whlch Is made up of restricted reserve5 of £248k12023.' £219kl and unrestrlcted fe5erves of £275k12023.. É210kl. The Tnjstees are satisfied that urtrestricted reserves are Ilne with their policy ol en5urln8 unrestrlrteil reserves cover at least three months Worklng capltal requirements tsf the eharity. There Is a business plan that is expected to SVPPDrt the Beneratlon of intome from 8rants and donatlons for the forthcoming financial ￿or. Thls wlll help to build an operational structure that wlll enable a greater fesponse tg the needs of local communltles In oddre$sln8 hy8lene povertv. Governjn￿ and m•n• ement The charity is constituted as a charltable Ineorporated organlsatlon I"CIO"l and a reglstered Char￿ Inumbei 11812671. The oblect and power5 of the CIO are estsblished in its governlng docurnent whlch is an ass¢xlatk)n Constitut￿n. The charity is a150 reglstertd wth the Scott15h Charlty Regulator (number SC0498951. The charty is fun by a Board of Trustee5. A5 of 31 March 2024. there We￿ 12 part-tlme ond one fvll-limt paid employees to help manè8e the proiects around the UK, to 8enerate ¢ncome for the charity and to m•na8¢ its finance5 and 5talUtory obligations. On the same date, there were io merrbers of the Trustee Board. one Trustee, Thomas Poynter, resl8ned on 21 December 2023 and a new thalr, Dr Jarn￿ Dray. was appolnted on 25 July 2023. Board meetln8s are held quarterty, as a¥e Committee rneebngs.

The HyBl•ne Bank Yrwtees, Annu•l Report For the ye•r •nded 31 M•rth 2024 Chrity Aumb•r. 1111267 SC049895 Oowd recruitrn•nt•nd inductlon Th• Chalr was appointtd followin8 H thorough process. overseen bv a nominations committee comprised of Board members, and obsèrved by the CEO. A recruitment wrnpany was used for the search. and Trusiees and the CEO a￿0 used their networks to SU88est candidates. When recruiting new Trustees. we aim to attrètt a range of tandldates who have the sklll$ the cha￿ty needs. Havlng memter5 wilh dlfferent backgrounds. expert15e and expertence and dlffefin8 perspectives 15 of great benefit to the charity. The char+ty provFdes new Trustee5 With Indurtion materials (including the roles and duties l ihe Trustee. char5ty law and 8¢)vernantt and f1nan¢ial ortd risk mana8emÈntl and Opportun￿14$ to 8aln a thorou8h understandSng of the organisation and its plans, in¢lvdin8 meetOng5 wSth Board membeis and employees and visits to local pmjects. SulKommlttees There are three subcommittees with delegated authorTrty forcertoln mitter5 and toensure key matters are4Nen Increasèd time and appropriate levels ol scrvtlny. Operotlons. Finance. Risk and Audlt Commlttee.. revlews key performance Indlcators In¢luding the budget and the chaTItWs strategic plan and pro8re5s a8ainstthe5e. It Jlso reviews strategic. operational and emerging r15ks. tO8ether with oversight of the audit process. People Commlttee.. re¥iew5 all HR matters. includin8 wellbeing. salar¥es. recruitment and ojtture, together with the responsibility lor the volunteets, volunteerin8 experien¢e and over5b8ht of the equality. diversity and inclusion sttategy. Incorn@Generation. Campaign4 and Ctsmmunication5 Committee.. revtews income generation plans and progress against these, campèigns and awareness and external and Internal communlcations plans. The year 5•w lrnportant progre55 in the on8oing work of Improving the charltV$ 8oveTnanct. Followln8 ttsorough review against the Code ot Governance. detailed in our last annual repurt, we took further Steps to bulld thE Teiomrnendètlotis idtntified and actlontd. The3e included.. Merging the Atsd¢t & Risk and Operations and Finance Committee Into one. ensurfn811 more effic￿fit discu5slons as many of the same Iopics were raised In each separate commfjttee and 111 that Issues crltical to the choritvs fu￿re are dlscu55ed in the round A 8reatsr fotys on understandln8 the Ifnpad the charlty ha$15et Hdnsfor the Futurvl The Incluslon of a 'stakeholder slot. in Board meetin8S to ensure the voices of Our volunteers. community partners and service user5 are strurtured into the Board's dlsojsslons and 5crulKsy of our PIO8res5 The adoptlon of Nolan'5 Seven Prlndples oJPublic Lifv The electlon of a Vlctrchalr of the Board The agreement of standaftl temi limlts, applied retrospectlvely Rtmunerntio The chaflty is committed to ensuring our staff remuneratSon structure Is appToprlate and aligned to our values and commr(ment to EDI. We tontlnue to ensure through our pay principle5 that we are a lalr. equllable and ompetittve-paying tsr8anisalion. The charity has stryctured pay bands and benchmark5 new roles against other organisaiions in the sector. In 2023, we were accredltEd a5 a Llvlng Wa8e employer. PToposed annual py rlse are discu55ed aad agreed by the People Committee, a 5tJbcommittee of the Board. We strtve to 5UPPOrt our employees, wellbeing and mental health in accordance wlth our charltsble Jim5. The key management personnel of the chaTIty cDmprlse the Trtsstees and the Chlef Executlve Officer and senior mana8ement team. As disclosed in note 8 of these fhnJncial Statements, no Trustees received any rem&tr¢eration or benefSts in their role as Trustee.

The HY￿ne Bank Truitees. Annu•l Report For th• y••r •ndod 31 Marth 2024 Ch•rity number. 1181267 SC049895 sk The charity has a robust risk mana8ement framework wlth a risk rt8lster and Inddent reglster. Thls15 Teviewed bythe senior rnanagement team quarterly and 5ubrnitted tothe Operations, Finance, Riskand Audlt Cornm￿tee. The Committee discusses risks that have si8nificantly increased or decreased 51nce the last remew and management mltlgatlons agaln5t these and conslders an overall cornparison wlth prev4ous re8Isters. It also examines residual ri5k5 which remain clas51fied red and artions a8ain5t these. It p•ys attentSon lo ri5k5 irb fNe prloT¢ty £ate8ories: strotesy, income 8eneratioh. system5, people 4nd impott. The principle rf5ks and uncertainties facing the charity are.. M•n•yment and mft•tlt)n m•asur•s Ouf ablllty to pur5Ut our agreed slrategy. Includin8 the e5tabltshment of new projects in the most deprived reas of the country and 8lvln8 volunteer5 the 5UPPOrt they need to fylfil theSr role A new phase of our work wlth ourcoAsultants has been tommissioned Jnd tht dtvelopment of clear recommendations lor a strateKIc framewijrk afe belrv4 developed. Recommendatlons on future development based upon the recent Hy8lne Poverty research report Clur obility to generote Sufficient income to support our spirations Addrtional resourcln8 to add c3pacRy to Income generation tearn. Ettect6¥e management of kev partners Reliance on the capacity of a small central ernployed team ar+d a largè cohort of volunteers. whilst protertin8 their wellbein8 The addition of an HR partner on a retslner ba515 to ènsure consistent support plus specialized trainingto ensure bost practice In mindset, hybrid workSng and resilTrence. Implementlng a cornprehensive health and safety review Identifylng and affordlng the rtght 5YStem5 that the charity needs to bulld the neces50ry nfra5tructure lor our pl•ns A business case for a new CAM system has been put forward ahd ftsnders are being sought to ensure 5ufftclent fundlng Our ability as 4 charity to measure our impart and effectiveness more accurately Developed new KPI and mlle5tones and additional focus on our U5P. Regular Townhall meerin8s and an annual Volunteer Survey The Committee Is satisf4ed w((h the mitl8atlons In place against these r￿kS and wlth the a¢￿9￿5 proposed to fvrther reduce them. S•rlous Indd•nt r rt to th• Ch• Commission In April 2024. the charlty updated the Commission on a sersous Intident re8ar(ling one of Ouf proletts. addln8 to report subrnitted In February 2023. Th• CommSsslon swiftly notifled Tustee$ that they bo11￿￿d thÈ it￿Ident had been dealt wlth appropriately and responsibly arsd that they would lake no further action. There were no other 5erlous Incidents that we havè not reported to the Comm1s51on in the roportI￿ period.

Tha Hyil•n• B•nk Twu5ts•5' Annu•l R•wt For th• yur •nd•d 31 Marth 1024 artty numb•r. 1111107 SC049895 PLANS FOR THE FWURE- A NOIE FROM THE CHIEF EXECUTIVE The stark data uncovered l# Mygiene Poverty in 2024 underllnes the urgent and grove need for The Hygien• 8onk's work. The numbers are not just statistios. They repres•nt million5 of Indlvidua15 and familie5 ocr055 the UK who are battfin8 a silent cri515. Day in, and day out. 4.2 million people cannot afford to btjy iterns like sh8mpoo. de¢)dorant or wa5hiD8 up liquid. Unfathomably thesè bask e55entials have become luxury items for mary. many people. HygienE Poverty in 2024 sends u5 4 clear messaie: hygiene poverty doesn't dscriminate, but rtdoesdi5proportlonatelytar8et the mortvulneroble amon8 us. Thosewith disabllities, those from •A ethntc minority, parents with thSldren and those on bJweT IrKomes are much more likely to be affected. Thi5 is already hapgening to your neighbours, your colleagues. your friends and Maybe even toyou. If, Ilke m•. you're luckyenough to be able to brushyourteeth, bath your baby and dean your home, il's Worth rememberin8 that we're all just a job loss. a bereavement or • break￿p away from beln8 plun8ed Into what should be unlrna8lna￿e circumstances. As the CEO of The Hygiene Bank ITHBI, I refuse to thlnk that we, 3$ a sodety, (annot soKfe this sfjlent crlsis. I refuse to accept that th15 IS the new normal f(Jr millions of people. I rÈfuse to let ry collea8ues, my frfends and fellow cftiiens suffer In ￿)enCE. And I refusE to let hygiene w)¥erty dictate people's lfves. These findin85 demand solutions, not sympathy. It istlme toturn501idorlty bnd compassKn into xtlon. It Is tlme for a chanKe. My role is to bulld a ch¥rlty whlth tan meet thLs ¢hallenge ind our five yeir strnte8y corefvlly plots the next Stage of our journey. Between now and 2029 more peoplewho need essenlkil productsto unlock theSr potentlal will have 8Qt what tky nted. We wlll have wl(rted our appro•¢h in arqs of high deprlvatlon. Our tampal8ns will be raisin8 awareness ènd 8ernerotsn8 Income. We wll understand our Impart and wll use thi5 to improve our pln<. A stable mature ory¥nlsation wlll have the oper4tion5 and Income ieneratlon capacity to m•ke that vlslon a reallty. Cfver the next finanEi81 year. we will focus on three prlodtles. We need to know mort about our ImpKt to really decide how and where we focus ourth.nlte resource. Coupled with the insight from our resear¢h, if we t•A measure wh•t rtolty matter5, tolle(tlng sirone data on how effectNe our work is and how we are benefiting our seNte users. we can steer our planfiin& comfflunicatlons and lundralslng effort5 MOVE incisi￿lY. 2. Voluftt••￿ Should be Integral to all our thinkin8. They are the rneJns by which we deliver our impact across the country, and they red high quality SUPE￿rt to do their work well, and to art a5 Ouf amba55odors In ¢ommunities. 3. Ouroryn15aiSon needs to beiustsln•bh,. to do ourwvrk. we must be w•Ill￿d•d by• dhmrn In¢•m• portfollo. We now need to build on our strength5 and re•ch Cohorts ol Supporte￿ to nsur• we can fund our Work for 45 lorg ès it 15 needed. Trustees. learn •nd Voluntttts are unlt¢d behlnd our dire£tSon of travel. Uke m¢. they refuse to thlnk that we, S a Society, c4Dnot 501ve thi5 silent crisis, that this Is the new normal fDr mlllloTrs of ppople. I hope that tlHS •port illustratoslust a littlè of otsr rnmmitment to thè next 5ta8e of ouriourneytowards endin8 hygie for 800d. l Exwutlv• Offloir

Thq HyO•n• Bank Twste•s' Annu•l R•p(xt For th• y￿r •nd•d 31 ￿rth 1024 Chmrlty nwnb•r. 1111267 5C049895 STATEMENT OF TRUSTEES, RESPONSI8ILITIES ThE Tru5tE•S are re5wJnsible for prepariTh8 the Tfustees. annual report and the finanGlal Ètat•m•nts in accordan¢ewtthapplKable law aFHI United KlngdornAccounting StsndaTd5 Iuhrted KlngdornGenernllyAttèpted Aecovntin8 Practicel. Company law requlres the Trusteesto prepare f*nanual statements for each financial year which give a true and fjir view ol the State of affair5 of the charity and of the incoming resources and aP￿iCatIon of resources. indudina the income •nd expenditurt, of the charlty for that period. In preparin8 these finanaal Statements, the Trustees are requlrtd to.. Select 5uitsble accourstinK policie5 and then apply them wnsistentlv,. Observe the method$ and principles in Charittes SORP,. Make lud8ernents and estlmates that are re•sonable and prudent. State whether appl￿C4b1e UK Accounting St•ndards have bten followed, wblecl lo •ny m•terl•l dEpJrluies dlsclosed and expsèined It) the finon¢i•l 5t•tements., and Prepare the financial 5tatemeF%ts ijn the going ctsncem basis unless it15 Inapproprlate to presume that the charfty I￿11 contiThue In buslness. The Trustees are responsible for keeping proper a¢¢oLJntln8 records that dlsdt)se with reasonable ac¢uracy at ny tlme the financial PDSltion of the charity aF¥d enable them to ensure that the financial 5tattments comply wlth the Companie5 Art 2QK)6. They ar• also responsible for safe8uarding the assets of the charity and hence lor taklng reasonable steps for the prevention and detectlon c•f fraud and other irregularttie& The Trnstees are reSPon￿ble for the malntenaThce and Inte8rlty of rhe corporèTe and financial Informatk>n Included on the charlty's webslte. Legislation In the Vnlted Kin8dom 8overning the preparatfon •nd di55eFnin4titsn of flnancial statements may differ from legislatlon In other jur[￿1￿19n$. In Jo f•r •s w¢ •r¢ aware= ThorÈ is relevant audit intormatitsn of whsch the chafltV5 auditor Is unawart.. and The Tru5tee5 havt t•ken all steps that they ought to have tskeTh to m•ke them5el¥es •w•re of anv rtlewdTrt audtl Information and w estsbllsh that the audltor 15 aware of that Informatlon. Hlysmadntyre LLP1s deemed to be reappplThted under sertlon 487121 ofthe Companies Aci 2[￿. Apprtsve e Board of Trustees on 17 September 2024 and slgned on Its beha￿ bv.. Dr Jam•s Dr•y Ch•lr

The Hy8lene Bank Ind1￿rIdIntAudl1Orf$ Report For the year nd•d JI M•rth 2024 Ch•rity nymb•r. II•IZfi7 SC049895 Oplnion We have audited the f¢nanclal statementsof The Hygiene Bank 1.the charitrl foi theyeartnded 31 March 2024 which comprise the Statement of Flnancial Actwitles, the Balance sheet. Ihe Statement of Cash Flows and note5 to the flnanclal statements, includin8 a summary of signlficznt account1￿ pollcles. The flnanclal reportln8 framework that has been applied in their Pfeparatlon is appllcable law and United Kin8dom Accounting Standards. inrludlng Financial Reportingstandard 102 The Finonrial Rgportlnqstondartl t7ppltcoble in the UKand Rewblic of Irelond Iunlted Kln8dom Generally Accepted Accounting Prarticel. In our opinlon. the financl•l ststements.. live a true and falr vlew of the state of the charity'5 affalrs a5 at 31 MaTch 2024 •nd of the charlt(s net movement in funds foi the year then ended., have been properly prepared in accordance with Unlted Kingdom fjenerdlty Accepted AtttyJntln6 Practlce., and have been preparèd In aCCOfdance wlth the requlfements of the Charltlts Art 2011 and the Charitlts and Trustee Investment 15cotl8ndl Act 2O)5 and fe8ulatlon 8 of the Char￿leS Account5 Istotlandl ReBulatlons 2(M)6. 8asts for opinlon We have been appointed as aUd￿0T under Section 144 of the Charltie5 Art 2011. and sectlon 44llllcl of the Charltle5 Trustce Inve5trnent Ikotl•ndl Act 2005 and report in accordance wrf(h the Aets and relevant Te8ulations rnadt or havln8 effttt thefeynder. We conducted our audit In accordance wlth Internatlonal Standards on Audltin8 Iuxi IISAS IUKII and applicable law. Our responslbilitles under those standards are further de5crlbed In the Auditorfs respon5ibllities for the audit of the financial statement5 sertion of our report. Wt afe Independent of the £haritV in ac¢ordanee with the ethltal requiremènts that are relevant to our audlt of the ftnancial 5ta¢ements In the UK. E￿ludIng the FRC'S Ethical 5tandaid, and we have fulfilled our othef ethlcal responsibilities In attordance with these requlrements. We belleve that the •udlt evldeKe we hive obtslned15 Suffic￿nI and approprlate to provlde a b05is lor our opinion. Contbjkn rel•tlni w iolniconcm In audltlng the flnantial ststemenls, we have concluded that the Trustees. use of the 8oln8 concern basls of accounting In the Pfeparatlon of the financial Statements Is appropriate. Sased on the work we have performed, we have not identifled any material uncertalntie$ relating to events Of cond¢tions that. Indlvldually or collectrvely, may cast Significant doubt on the charitys abllity to contlnue as goln6 ct7ncern for a period of at l•ast twelve rnonths from when the financial ststemènts are authorised for Issue. Our responslbllltle5 ènd the responslbilltles of the Trustees with re5F￿rt to goin8 concm are descdbed In the relevant sectlons of thi5 report. OtheT knforn)•t5on The Trustees are responslble lor th• other IDfoTmathM. The other information tomprlse5 the Informatlon Included In the Chairfs Statement arld fru5tees' Report. Our opSnion on the finanoal statements does not cover the other information ond, except to the extent otherwlse expllcitiy stsled in our report. we do not express any form of a55uranc conclvsion thereon. Pale lu

Th Hy8i•ne Bank Independent Auditorfs Report Iwntknu•d} For tht Y￿r end•d JI M•rch 2024 Chwity numb•r. 1181267 SC049895 In connertion wlth our audm of the finantial statements. our resporislbS11ty 15 to read the other Infoimation •nd. in doing so, consider whether the other information is Material￿ inconsistent wtth the financial 5tatement5 or our kntswledge gbtained in the audrt orothefWi5e appeafsto be mateilally misstated. If we identlfy such material Inconsistencies or apparent materlal mi$5tatements, we are required to dettmine whether there 15 a materfal rn155tatement in the financial statements or a material misstatement of the other Inforrnotion. If, based on the work we have performed. we conclude that there is a material rnlsstatement of this other information. we are required to report that fact We have nothing to report in thi5 regard. M•ttars whlch w• •• r•4ulr•d to raport hy ￿ll£•ptI We have nothing to report In respect of the following matters in relatlon to whith the Char￿leS (Accounts and Re￿rts) Regulatkjns I￿8 and the Chafties Accounts Iscotlandl Regulat￿n5 2006 require us to report to ycxj if, in our oplnion.. adequate aceountln8 Te£ords have not been kept by the charity; or suffscient and proper accounting records have not been kept.. or the charlty financial staternents are not in a8reernent with the attounting records.. iy we have not rece4ved all the information and explondtions we require for our audit. R¢S￿￿1￿11t￿lI olTrustths for the fi￿nd41 st•tements As explained more lully in the Trustees, responslbllltles statement15et out on pa8e 141. the TTUStee5 are responsible For the preparation of the financial statements and for beln8 satlsfled that they 8lve a true and fair vlew. and for such Internal control a5 the Trustees determine is necessary to enable the preparalion of financi•l statements that are free from materlal mi5Statement, whether due to fraud or error. In pr(.parin8 tht financial rtatements. the Iru5teesare Yesponslble forassesslnll the chadty's abllltytocontlnue a5 a golng cuncern, di5cIoSlFI& as appllcable, matters related tQ 80Srtg concern and using the golnB concern ba515 of aetountin8 unless the Trusteeseither intendto liquidate thecharrty ortoceaseoperations, orh￿e no realistic alternative but to do so. Audhorfs le4￿nSIbIl￿% for th• •udlt of the flnand•l •tom¢nts Our objectives a￿ to obtain reasonable assuronce about whether the financial statements a5 a wholé are Iree from material mlsstatement, whether due to fraud or error, and lo 155ue an auditorfs report that includes Ouf opSnion. Reasonable assurance Is a high level of assurance, but Is not a 8uarantee thot an audlt conducted in accordance with ISAS ILJKI wlll always detect a material misstaternent when it ex15ts. Mi5StatemeDts can èrise from fraud or error and are considered rnaterial If. indlvld(tally or in the a8gregate. they could reasonabty be expected to infl￿enCe the economk declsion5 of users taken on the basls of these flnanclal statements. Irre8ularities. Ind￿dIng1raUd. are Inrtancesof non<ornpllance wtth laws and reylatlons. We deslgn Pfocedures in line with Our responsibilitie5, Outlined above. to detect material mis5tstemEnt5 In respect ol Irreguljritles, Includln8 fraud. The extent to which our procedures are capable of detsctin8 Irre8ulafities. includlng fyaud is detailed below.. 8ased on our undrstandlng of the charity and nvÉronment In whlch ft operjtes. we Identffled that the prSncipal risks of non<ompliance with laws and regulatiofts related to the regulatory requlrementsof thechartty Commlsslon. and we considered the extent to whKh non-tompliance mlght have a mHterlal effect on the rinancial statements. We also considered those laws and reBulations that have a dlrert Impart on the preparation ol the financial statements such a5 Ihe Charitles Act 2011 and Charlties SORP120191. We evaluated rnanagement's Incentlves and opportunitles for fraudulent monlpulatlon of the flnanelèl staterntntÉ Ilncludln8 th• risk of ￿rrI￿& of controls and dptrminpA that tkn principal rlsks were related to the maintenance of records for donated Stock and its distribution a￿d reconciliatbn for xcountine purposes, and valuatlon of donatlon Aoods. Audlt procedure5 performed by the en8agementt¢•m included.. PaAr 114

Th¢ Hyvtne Bank Inde￿ndent Audltorfs Report l¢ontinuedl Fortht year end•d 31 Marth 2024 Chvlty number. 1181207 SC049095 Discusslons wrth management includlng conslderaUon of known or wspected instances of non- compliance with law5 and re8ulations and fraud.. Reviewir$8the controls and procedurts of the tharfty. particula¥ty In relat￿n to the collertlort. recordln8 and distribution of donated products, to ensure these were in place thrtsughout the year; Evaluating mana8emenV5 controls deslgned to prevent and detect irre8ularitie5- Review of mlnutes of meetlngsto identifyexpected material amounts ol ¥oluThtary Income and donated services.. Reviewlng and te5tin8journal entxles made In the year. particularly those made as part of the year end financial rcportln6 process., and Challenging assumptions and judgements made by management In theli critical accounting estimates ir*cluding the viluation of distrlbuted good5. non-recognitlon of st¢xk and valuation of pro bono services. Due to the inhefent fimitations ol an audlt. there15 a riskthatwe wlgl notdetect all irre8ulaTlties, intludln8 thosé leading to a rnaterièl mlsstatement in the flnanciil statements or non-compllance with regulatton. Thi5 rlsk increases the more thai compliance with a law or regulatlon Is rern(wed from the events and transartlons reflected in the flnanclal statemersts. a5 we wlll be le55 likety to become aware of In5tance5 of non-compliance. The rlsk is also greater regarding irregularitie5 occurring due to fraud rather than error. as fraud Involves Intentlon•l concealment. forgery. collusion. omlssion ￿ mSsrepre5eniatlon. A further des¢rlptlon of our responsibilltie5 for the audlt of the financial statements Is located OD the FIna￿l01 Reportin8 Councll'5 webslte at: ¥Th￿.fr¢.or8.ukI•￿d￿or$relPOrtsIb1ll1Ies. Thls descriptlon forms part of our auditorfs report. Us• of our f•POrt Thls report ¢s made solety to the charty's Trustee5. as a body, In accoidance wlth sectlon 144 of the Charities Act 2011 and regulations made vndef sectton 154 of that Act, and sertion 44lillcl af the Charitles and Trustee Investment1Scotlandl Act 2CQ5 and regulation 10 ol the Char$t￿$ Accounts (Scotlandl Regulath)ns 20)6. Our udit work ha5 been undertaken 50 that we might State trj the chafity's Trustees those matters we are required to State to them in an Audttor's report and for no other purpose. To the fullest extent pefmltted by law, we do not accept or Hssume fespons5bility to anyone other than the char¥t(s Trustees as a body fortyjf audlt work, for thls report. Of for the opirtion5 we have lomed. RSchard Weavef (Senlor Statutory Auditor? for and on behalf of Haysmacintyre LLP, Statutory Auditor5 10 Queen Street Place London EC4R IAG Dated.. 19 September 2024 Ha￿maC1ntyre LLP Is ell8ible to act as an audilor in terms of section 1212 of the Companles Act 2￿. P 115

The H￿Iene Bank Stat•ment ol Flnncld Actlvities For the yur •nded 31 March 2024 Ch•rity nymb•r. 1141267 SC049895 Toknl 2024 2024 2024 2023 2023 INCOME FROM 521,667 137.313 I￿.207 621,gJ4 )53,177 325,126 139.816 98,441 161.￿7 423.567 Grnn¢6 21),BO4 S.834,795 25.582 5.834.755 24582 17.157 4.831 8,D31.218 22.721 6,031.218 21721 13 Other Incon 17.157 B•nk Int•ro•1 4.831 1.314 1.314 Total incom• 6.541.346 318.131 8.85T.47S 6,521.295 259,gJ8 6.780.803 EXPENOITURE ON 82,281 3.304 85,515 87,880 2.473 .353 Ch•ritsbk7 aGllvltb•• a￿l￿d gc&)d¥ 5,834.795 5.834.795 843,505 8.031.218 383.651 031,218 682,3Bg 55P.278 284.227 298.748 T#i•l expendrture 287.531 6.763.885 6,502,749 1.221 6,803.970 64.991 948•1 18.516 141.7131 123.1871 Tow brougbl 210.127 218.845 428.972 191.581 452.139 ToLI fund8 urrfjed forwar%1 •131 Marth 275 118 210 127 l artlvllles relate to contlnulng operations. The notes on pJ8e5 19 to 26fom part of these financlal ststernent

HyRl•n• Balanc• Sh••t A5 •t al M•reh ZOZ4 Owrlty numb•r. 1181267 SC049895 Unrethctsd Restnd•d Totsl l*t•stnct•d RgslriGI 2023 Tatsl 2024 2024 2024 2023 23 3.781 3.711 1.678 1.678 10 35.912 9.148 14.4 236.427 250.917 32.978 473 017 C86h 81 bAnk 319,002 03y.A 255.07B Cr•¢JllOf•.' •moun falling ￿￿withIn o 12 47.846 71.049 118.W6 7?,702 lel curr•nt ••••l¥ 271AS8 247,415 SI8.￿1 21P.a45 427293 270110 210.127 428.972 nc• al f 44M ￿23 210.127 218.845 428,972 191.581 452,139 84.891 28.61>J 93.fai 18.546 141,7131 123.1871 Tot41 lur 275,118 247.446 122.863 210.127 2t8.845 428.972 The ffnancial statements behall bv.. approved by the Bts¥TtI of Trustee$ on 17 Stptember 2024 and sl8ned on Its Or James Drav Choir of Tru5tee5

The Hy¢iene Bank ststement of G•sh Aows For the year ended 31 M•rch 2024 Ch¥ity number. 1181267 SCfh19895 NDtes 2013 shlltywsfrom opmtlnA•dl¥ttl Mèl Inco￿/{de￿.￿1j lor the rewrtinA perl l)Èpweciai Loss on disposal of fixed asseis IlrKreasel1d￿tease In debiof5 Inrreèse In creditors 93591 674 117 112,0811 39,993 123.1671 48,486 Cash provided operatinRa¢thtlUes 62.031 h Ilo¥n Irom In¥•Jllfyq*cthrftl Purchase of fixed a55EIS 12.8741 11,4481 118741 11.4481 U9.419 60,563 Coth and cash eqU￿alents as ai the start of thè vear 473.017 412.434 Cash and cath equr¥alenis 01 the eNS ol the year 592,4 473.Dl7 AMlys15 ol In net ash funds Al l Aprll 2023 Coshllows Al 31 Marth 2024 C45h at bank and In hafid 473.017 119A19 592,436 Tot•1 t•th •nd ¢wh 473,017 119A19 592,436 P •¢e I

The Hypene Bank Notes to ihe Accounts Forthe year •rded 31 Marth 2014 ctwrlty number: 1181267 SC049895 G•ner•l InloTm•tlon The Hy8iene Bank I'the charity-l is a charitable sncorpoTated oryanigtion registered wblh the Charity Commission in En8land and Wales. charity number 15 1181267, and wtth the Scottish Charity Re8ulator, charity nurnber SC049895. The re8istered addres5 of the charrty Is clo DAC Beachcroft LLP. The Walbiook Buildln& 25 Walbrook, London, EC4N 8AF. Prln¢lyl ktOurrtl￿ Polid•s Ba51$ of pr•p•rntiDn Thefinancial statements hove been preparetl under the histofical c05t convention wtth fcems rttognSsed at cost or transactlon value unless otherwise stated in the relevant notes to these account5. The financial statements have been prepa¥ed In accordance wlth Accounlln8 and Reporting by Charitie5'. Statement ol Recommended Practice applicable to charitles preparlng thelr accounts in accordance with the Financial Reportlna Standard applicable In the UK and Republic of Ireland IFRS 1021 ICharitie5 SORP 20191 and the Chaflties Act 2011. The charlty Meets the deflnltlon of o publlc benefft entsty under FRS 102. The presentatbnal currency of the financial statemenls bs Sterllng. Goln4 conc•rn The Trustees are confideni that the charrty will remain a goln8 concern and that there are no known materlal uncertalntie5 about the charitls Jbllity to continue. A cash flow forecast ha5 been prepared for the 12-month perlod following thè date ol si8nlng of the accounts. This forecast includes all fvnding rec¢￿ed to date as well as committed fundin8. Assumption5 h6ve been made around income that rellect the planned fundrai51nB acti¥Atles of the charlty. Unrestricted cash balances remzin above the reserve policy of three months of operalional expenses. Fund •ccountl Unrestflcted funds are avallable for use at the discretion of the Trusteesto fvrther anyof the charlty'5 wrposs. UThrestrlcttd funds include funds, good5 donated for di51ribution and goods servlces donated for the charitvs own use. ReSt￿cted funds are donations and grant5 that are raised for. and theSf use restrlcted to a Specific purpos*, or donations subject to donor-imp05ed conditions. Thls will Include donatlons that meet the chorlws condltlons and are ear marked for a specific project or re850n. Int4m• All income is recognised once the charlty has entitlement to the incorne. It Is probable that the Income ￿11 be recelved and the amount of income iecelvable can be measured reliably. Income Is onty deferred when: the donor has specined that the grant or donalion can onty be used in future attountln8 per￿5 or the donor h45 imposed condltlons whlch must be rr¢@t beforÈthecharsty ha5 unconoltional entltlernent. E¥en¢ In￿rne Ond h•ndlln8 charges OTC treoted ¥ iricorne of the period to which they relat•.

The Hyw•ne B•nk Notes to the Accounts l£ontlnued) Forthè y•af ended JI Mrth 2024 Chwity number. 1181267 SC049B95 Incomè Icontinu•dl No amtsunts are Included for the contflbullon of 8en2ral volunteefs. Although the value Is conslderable, ￿ 15 excluded due to the dlfficulty of valuing tt Teliably. Goods don•ted for onwYd dtslrllxrtlon Goodsdonated for oftwald distrlbutlon arè included as both income and expenditure, atthetlme of d15trlbutlon, at O feasonablc eÈtimate of th•ir ori8inal market vAlu@. By thelr very nature. the Jroduct donations we recefve are often huaety mixed and dsfficult to Identify and categorise wSthout manual sortingand reworklng. Thi5 makes it rtear-impossible to value goods on reteipt. Donatlons from the 8eneral publlc are colleded. sorted and weSghed. Whers batched for onward distributlon, the 8oods are weighed and an e51imale of their value based on an example basket of products Is used. Donatior15 of g(x)d5 from various tompanles have been valued based on theif Tecommended retail price, wheie that Information 15 avallable or has been conflrmed by the d¢natln8 companv. ReJourc•¥ expend•d Expendlture15 class6fied In accordance wtih the State¥nent of Recommended Practl¢e 4s shown below. Charltable Actlvltles - all expendlture directly relatinB to the obletts of the charlty Includlng the direct c￿1 of supporting charltable actlvltlts and covers the followin8 •Ctlvltie5 a5 Incurred.. Identificatlon of potential donors. obtaining donated goods for onward d6strlbirtlon, the processes lor d¢stributlr¢& reportin8 aThd accounting lor those goods,. the registration of volunteers and tommunity partn•rs and malnt¥nanr.p nf data relatin8 to the volunteer and communty partner or8anisatkns,' Governance Costs- Being financial. leral and administrative expenses Inturied In connectlon with enabling the charity to cornply wlth external reBulatlons, constitution41 and statutory requirefflents- and In proyldlng support to the Trustees in the dlxharge of iheir statutory dutles. These costs are Included support costs,. Costs of Generating Funds - The cost5 incurred to olrtain voluntsry contributions to the charlty including expenditurt on IncreasinB the Chartt￿ gene¥al resources other than through obtaSNln8 registrallort itKome or8ood5 for dlstribution and for improving general awarenE55 of the charity withln the ovei•ll comrnunity.. and Support Costs - Expendlture inoJrred orb activities falllng dirertty withln one e¥pendfture cla$5ificatlon Is haigtd dlrertly to that classification. T•xation A5 0 reqlrtered charity. It is potentlallyexempt Irom taxation of Its Income and 8alnstothe extentthat these are applied to it5 charitèble oblects. The charrty is re8lstered for VAT. Glft Ald Is accounted for on a recelvable ba$i5. oP•r￿[nI lea Operating ￿ase rentals are thèf8ed to the 5taternent of Flnanclal ActiV￿leS over tht term of the lease. Cash •t bank and In hand Cash at bank aftd cash In hand Includes cash and short term hl8hty Ilquid Investments wlth a short maturlty of three months or less from the date of acqui51tion or openin8 of the deposlt or slmllar account. It also Includes the balances held of pre-paid cards being used by some of the charltvs volunteer Po8 120

The Hy8lene 8ank Ngt•s to the Atcounts Icontlnuedl For the tpar ended 31 March 1024 tharlty number. 1181267 SC049895 T•￿Ible fix￿ •5gets Fixed assets are taprtalised In the balante sheet at cost except for items coskn.ng le55 than £250 wh(ch are expensed in the year ol purchase. Depreciation 15 calculated to wr￿e off the c05t of tangible ffixed assets, less estimated residual values, an a strai8ht-line basi5 over the estimated economi¢ lives of the assets eoncerntd. Computers are written off over four years. Fixd •ss•l inwtm•nts Investments in subsidiary vndertakbngs Is shown at cost less accumulated Impairmnt losses. O•btors rrade and other deblors are recognised at the settlement amount due oft*r any tiade dixount offered. Prepaymen15 are valued at the amount prep#ld net of any trade tliscount5 due. Cr•dltor5 provisions Creditor5 and provisions ore recognised where the charily has a pre5errt oblSgatlon reSu￿1n8 from a past event that wlll probably re5uli In the transfer of fund5 to a third party and the amount due to settle the obll8atlon can be measured or estlmated feliably. CredStors and provi51onsare normally reco8ni5ed at ihelr settlemefttamount after allowing for any trade discounts due. J. cro￿￿1 •¢countiw lud¢em•nts •sllm•lion urKQrt•lnty In preparing these financial statements, management has made judgements, estimates and •5sumptions thot affect the applltatlon of the charitvs accountSng polides and the reported a55ets, Ilabllltles. Income and expendlture and the dlsclosufes made in the financial statements. Estlmates and judgements are continualty evaluated and are based on hlstovlcal Expertence and other fartois, Intludln8 expertations of future events that are believed to be reasonable under the clrcumstances. Those areas subject to ludoement and uncertalnty are as fgllows: Valuation of goods distributed., Valtsation of other goods and servSces received In klnd; and Accrued Income and expenditure. Goods donated for onward distTlbutlon are valued at a réasoftable estlmate of thelr Nlglnal rna￿et value. Other goods and servlces receNtd are valued erthef ty the donor, or where no value 15 8lven, v•lued at the equlvalent rnarket cost were these to be purchased directly by the chaffjty. The charity ha5 a150 taken into tonsideration what ihe charity could have afforded In detemilnlng the value to be reco8Dised in the Iinanclal statements. Accrued income and expendlture are estimated where rrf) invoice has been provlded. These estimatesare based either on third paty evldence or on known values Thot yet InvoSced by the service provlder.

The Hy￿ene B4nk N(rtes to tht Accounts Icontlnu•dl Forthe Yeaf ended 31 Mirch 2024 Charlty numb•r: 118IZ67 SCI>VJ895 4. f)oned pods and s•NI¢•s In¢un• Unrestricted fund5 2024 REstrlcied runds 2024 Totsl Vnre5tricted lund5 1023 Restricted Funds Total zo 2023 XJ23 Value of donaled giy)d disliibuied ryltes doTraled lor on use 534,795 25.582 Sm4,795 6.031,21B IS￿￿1 22,721 6,031,21 22.721 5W377 S.160.Jn 6,053.939 6,053.939 N•t Incom• Net Incornelor The pewlod Is afterchJrEln8'. Yur•rthd Year ended Jll3124 3V3123 Audli lees Operatln8 lease5 3,Irfft) 44.717 21,( 6. Exp•ndltuve iiect iosts 2ULd Tvl•l t#rer4 costs Eoi3 Jpport cost5 2023 Total ¢¢MS 2024 ZOZ4 1023 Donaled good5 Oth@r chantablEIOSts 5,834.795 435.9B5 6.270.78AI 5.ga4,795 6.031,218 387567 6,418.785 6.031,218 602.Jg9 6.713,617 407.5ZO 407,520 294.832 294,832 6.678JOO Co# ofG•nttlN Funds FU￿1r￿SIn8 auNhles 36.7Y 48M51 48.876 41,477 90,151 r•xwrt•s•xp•nd•d 456.371 .763WS 6A67.GGI SJ6.309 6.IIOYP70 The support C05ts relate to the employees and contTactOTS Wofklng for the charlty. wff(h role5 Maln￿ to cover the day to day governance, administrarion and fundraising efforts of the organlsatlon. Pa ie IZI

The Hyiiene Bank Notts to the Attounts Icontlnuedl For the ¥￿1 ended 31 MKh 2024 Ch•rity number. 11812fj7 SC049895 Analy￿ of funds 31 Mr¢h 2024 Balance IncornlThB re%￿(e$ Re50ur£e5 expended BaSan¢e canled lorwarrf forward rtrlrt•d funds Fund> InrAI ￿rn￿rtI Rent for stora8e units ChaTity 3dminisirallDn 212.043 6.Vl)2 199.339 165,937 9.802 111.792 245.445 111.792 Toul r•stdctsd fvfid5 218.845 316,131 287,531 147.445 31 Mrth 2023 Balance brought rorward Incornin8 re50Ufces Resource5 expendÈd Babante carrle forwar R•¥trktsd lunth lor loial projects Rent for 510raRe uThit5 Charlty admi015tratlt¥ 237.705 15.853 248,368 11,140 274,OXI 20,191 212,043 6.W2 Tatal rn#trkt•d 2flJ,558 259,506 301,221 218.8dS Gfonts were received from varlous Dr8anisatlon5 Including South Yorkshire Communty Foundatlon, Power Nl EMer8y, Friarsgate Trust, Colyer-Fer8usson. Rotsry aub of Doncaster St George5, Norfolk Communlty Foundation. Sir James Knoii Trust, Caterhèm Oxted and Godstonè Lion$ Club. Bedford5hlre & Lutgn Community Fund, The Eranda Roth51hild Foyndation. Adnams Charltable Fund. Voluntary Actlon Doncaster, Comrnun Investment Fund North ,Richard Spencer Annual Givln8 Fund. Steel Charitable Trust, J H Raus1￿ Trust, Value Retail Management IBicester Village) Ltd. Purey Cust Trust, 0￿0 Homes, The Groce Trust, Howard Watso Symin8ton, Feoffees of St Michaels 5purrier8zte, The Homsly Trust. Groundwork UK. Lowe5toft Charity 8oard, The Horpur Twst. Sevenoaks District Coun¢ll, Tenterden Town Council. Ashford Borou8h Countil, &rornley Council, Doncaster Metropolitan Borough Counc51, Sever*oaks Distrirt C￿ntIl. Sheffield City Council, Stoke City Council, Ards and North Down Borough Council, Oxfordshlre County Coundl, Lowestoft Town. Oxted Parlsh Council. Medway Council, Nottingham City Council. Qrdiff Council. Tamworth Borough Councll, Hampshire CC, U5burn & Castlrea8h CC, Lisburn & Ca5tlerea8h PCSP, Le￿eStershIre Country Cwncll, Buckinihamshlre Councll. These grants were restricted to bt used to support oui projects to pureha5e ol hygiene products which are then donated tts those in need lft local cornmuvitles. to secure $tOfa8e, for marketin8 materia15 and to fund adminlstratton costs.

The Hyiien* Bank Notes to the Ac¢ounts l¢ontlnu¢dl For the year ended 31 M•rch 1024 Chwity number: 1181267 SC049895 Staff Costs The charfty had an avtra8e of 13 employees dvrlng the yeor12023.' 121. Y•w •nd•d siafl costs comryise Ywr•nd•d 3yo)12024 gyoJl2023 Salaiie5 and wages 398,312 305.724 Social security iosts 33,017 11,139 20￿34 9,751 Olhei c051$ 136J09 There was one employee whose emoluments lexcludlng emplryer National Insurance ttjntrib￿IonS and employeT pension costs) exceeded £60,CaJ. This employee was in the band £70,WI480.LKQ. For the year ended JI March 2023. no tmployee received emoluments In exce￿ ol £EQ,CMX) The key mana8ement personnel IKMPI of the chzritycomprise the Trustees and the Chlef Execullve Offiter. The total employee beneflts lincltsdln8 employer National Insurance contributions and employer pension costsl for the KMP amounted to £92,185 Iyear endEd 31 Morch 2023.. £65,196). No trustee w•s remunerated lor their role a5 a trustee durlng the year (Year ended 31 Mafch 2023: none). One trustee was reimbursed for expense5 of El.610 Iyear ended 31 March 2023.. £6701. These expenses velate to the cost of purcha5in8 hygiene produrts a5 part of thelr additional role a$ volunleef for J local project. The hygiene product5 were di5trlbuted free of charge to local community partner5. 9. T￿n￿ble Flx•d Assets Computer equipment At 31 Maich 2024 Cart Openin8 Additions 01¥>05als At 31 Mwth 2024 2.[80 2.874 1312 4,652 2,874 1312 4,652 D•pr•¢l•thn OpeninR Charge in ihe year 0i5P05als At JI M￿h 2QZ4 412 674 11951 891 413 674 1195 891 At 31)Aarch 2024 Al 31 March 2023 9,761 1,678 3,7 1.678

The H¥4iene Bank Notes to the Accounts Icontinu•dl For the Y￿r •nded 31 M•rch 2024 Ch•rity ftumb•r. 1181267 sco4￿9$ IQ Fixed Assets In¥estmnts A subsidlary company. The rtyqitne Bank Tradlng Llmlted. wa5 formeil on 24 February 2022. One ordlnary Share was issued for a par value ol £1. The company did not trade durlnB the year and remalned dorrnant at 31 Marth 2024. 11. D•btors Uniesiricted funds 3V3124 Aesirted funds Total un￿sIric1ed I￿str￿ed funds fvnd5 3113123 Toial 3113124 Jyj 3113123 3113133 Trade deblots Prepaymen15 Accru￿ Incorne 24,731 6.049 5,131 24931 14,776 5353 9,491 3.179 5.818 1.517 12.814 159 Ii.LYA 15.993 5,977 ,727 221 35.912 45.1160 SB 32.978 IL Cr•dftors nd• 3113r24 3113fd4 3113rd4 3113123 3113123 31rJ123 11.012 59,915 122 18,221 eo,285 25,7YO 1.383 1.731 370 26.732 Intsr<omwy credttty Taxation and Jowl 14.456 14.458 10,322 10,322 47.646 11￿•9 111,695 46,40 3i07Z n.701 13. Dthiatlon o15erélc•s for own u Yur •rthd Year ended 3113124 3V3123 Le8al servlces R¢)om hiie Websiie support 4,473 9.698 8,550 22.721 22.162 3,420 14. Obl•tion under Operati￿ la5es Our operntin8 leases relates to self-stofage facllltles to 5ttTrre hygiene products before beln8 dithbuted to communlty pJrtn*rs. There are leases which are in e￿t5$ of 12 months. At 31 Mafch 2024, the chority did not have Jny obligatlons in ￿pert of non<•ncellable Opernt1￿ leases. Pai * 12$

The Hylene Bank Notes to the AcctyJb)ts Itontlnuodl For thè yur tndEd 31 Marth 2024 Chwity nunthDr. 1181167 SC049895 15. An•lysis ol •ssets b•tw••n lunds UnTe5trtcted f￿ndS 3113124 Restrtcted funds 31131241 Tot•1 Unrest¥itted Res¢ri¢ted fund5 lunds 3113123 T￿al 3V3n4 3113123 3113123 Debiors (ash at bank and in hand 35,912 9.148 18.488 14.4 32,978 28J,090 319.ttt2 3(V3,346 311494 591A36 637A96 236,59) 255.078 236.427 250,917 473.017 50S.995 Creditors.. arnoun15 fallinddue WFthin ane year 47.646 71,049 Ill695 4fj￿30 31,072 78,702 271J56 247M5 518XII 208,448 its 427.293 16. Rel•tèd pwtytr•nsxtlons Ten12023,' elghtl Trustees made donations to the charfjty amoufitln8 to £61,79512023: £54,137>. The spouse of a Trustee provlded lyeelance admlnistration 5ervice5 durlng the year ended 31 Morch 2024 and received total remyneratlon of £7,44012023'. Enill 17. Cipttal comfflltm•nts The charlty did not have any capital commitments12023: none). 18. C•ntinie+)t liability The charity does not have 4ny contir4ent Ilabllitles12023'. none). 19. Post b•1•￿• sh••t •ver There were no signifjcant tvertts affertln8 the charlty since the end olthe year.