MumsAid Trustee Report FYE 31 March 2024 MumsAid Supporting Mums and their Families MumsAid Annual Report and Accounts 2023/2024
MumsAid Trustee Report FYE 31 March 2024 Welcome from Dr Miriam Donaghy, our founder and CEO Reflecting on the past year at MumsAid (April 2023 to March 20241, which has been one of Significant growth and development, I want to acknowledge the resilience, dedication. and innovation displayed by our team as we continued to provide an increasing range of holistic services to meet the rise in demand for maternal mentsl health support. As well as reaching over 430 mothers, including nearly 120 young mothers through our speciallst Youn8MumsAid service, we developed and expanded other specialised services, such as the Akwaaba group for Black and global majority women,. Mighty Acorns for mothers of babies with complex medical conditions or disabilities,. and the Restore birth trauma servi. These crucial services aimed at ensuring that all mothers, regardless of their background, te1ve the support they need, reflett our deep commitment to inclusivity and our belief that tsilored support is essential for every mother and family we serve. This year has also presented challenges, including our ongoing search for suitable premises and the increasing workload that having to continuously Secure new funding entails. Nevertheless, our team's creativity, adaptability, and relentless drive have allowed us to navigate these challenges and continue providing essential services. We were delighted that our reputation for excellence in specialised maternal mentsl health services was further validated when we were recognised as the '8est Practice Example, In England, for supporting young mothers in a re ori published by the Maternal Mentsl Health Alliance (Oct 20231. This recognition underscores the impact and significance of our work, highlighting our leadership in maternal mental health at both local and natlonal levels. Looking ahead. l am excited to welcome our new Chair, Angela Smith-morgan, whose extensive experience and leadership will be invaluable as we enter the next phase of MumsAid's journey. I would also like to express my deepest gratitude to Jill Thompson, who stepped down as Chair, but continues to serve as a trustee, and to Vicki Wright, who served as our Treasurer for nearly nine years. Their exceptional leadership and unwavering support have been instrumental in shaping MumsAid into the organisation it is today. In closing, I want to extend my heartfelt thanks to our trustees. staff, volunteers, and partners. Their dedication and passion are the foundation of MumsAid's success, and together, we will continue to build on our achievements, ensuring that every mother receives the care and support she needs to thrive. Thank youl
MumsAid Trustee Report FYE 31 March 2024 Welcome from Angela Smith-morgan, our Chair I wa5 delighted to be appointed as Chair earlier this year and arn partitularly grateful to Jill Thompson, the outgoing Chair of nine years, for ensuring we had a smooth handover, and for remaining with us as an active Trustee so that we continLse to benefit from her depth of knowledge and experience. Indeed. as I gradually deepen my own understanding of the MumsAid servlce model and the life changing difference our services make to mother5. babies and families every day, l am increasingly in awe of the work done by the dedicated and talented MumsAid team. led by the inspirational Dr Miriam Donaghy. This has been another busy year for the charity, as we continue to expand services to support particular minority interest groups, maintainin8 our core focus of delivering high quality, perinatsl mental health support to the most disadvantaged and mar8inalised women in south- east London. The charity was proud to receive further recognition of its work by being selected as a best practice example of supporting young mums by the Maternal Mentsl Heolth Alliance earlier this year. Day to day challenges, such as Cost of living increases, mean that demand for our services is growing. and we are increasingly responding to needs outside our home borough of Greenwich and in the coming year will certainly grow beyond our traditional geography. As for all charities, we face significant fundraising challenges and are grateful to our major supporters and partners who continue to make our work po55ible. In addition, we are fortunate to have such a dedicated team of stsff and volunteers who go above and beyond to ensure no family in need of our help is left unserved. In the coming year we will be ready to rise to the challenge of increased demand as there is more recognition nationally on the importance of perinatal mental health support, which 15 simply not available to too many mums in too many parts of the UK. Gettlng the right help at the right time generate5 lastin8 change for both 8enerations. Finally, I would like to say a big thank you to our incredible team of colleagues, trustees and partners who make sure our services condnue to develop to serve the needs of mums and babies In greatest need.
MumsAid Trustee Report FYE 31 March 2024 MumsAld Maternal Mental Health Support IMumsAld} Charltsble Incorporated Or8anlsatlon number 1179849 Trustee report for l Aprll 2023 to 31 March 2024 Overview Trustees The trustees who served during the year and at the date of approval were as follows.. Polly Jahan Ali lappointed 2 November 2023. appointed as Treasurer 18 January 20241 Renu Assl Beverley Bernstein (appointed 2 November 2023, resigned 11 July 20241 Clare Harland Stephen McDermott lappointed 18 January 20241 Grishma Patel Hazel Pearson Zenah Shuhaiber Angela Smith-morgan, Chair (appointed 18 January 20241 Jill Thompson. Chair (stepped down as Chair on 17 January 2024. but continues as a trustee) Victoria Wright. Treasurer Iresi8ned 18 January 20241 Dr Nupur Yogarajah Iresigned 6 February 20241 Key Staff Dr Miriam Dona8hy, Founder & CEO Governln8 Document CIO constitution, version 2, adopted 30 March 2023 and registered 11 April 2023 Prlncipal Address 184- 186 Westcombe Hill Blackheath London SE3 7DH Independent E¥amlner Heather Dunlop FCA Contents Welcome from CEO and Chair Charity Information Trustee5' Annual Report Independent Examiner's Report Statement of Financial Actlvities Balance Sheet Notes to the Accounts Page 5-19 20 21 22 23-31
MumsAid Trustee Report FYE 31 March 2024 The trustees of MumsAid are pleased to present the annual report and financial statements for the period above. Objectlves and activities Objectives MumsAid is a Charitable Incorporated Organisation ICIOI. The charity's principal objectlves as set out in its constitution are the preservation and protection of health and the advancement of good health. On 30 March 2023. the Trustees adopted a revised objects clause for its constitution, reflecting the charity's increased scope and ambition. MumsAid will achieve its principal objectives in particular by: al Supportlng the mental he31th and emotional health and well-being of women and families especially during pregnancy and eèrly motherhood. bl Providin8 3 holistic support service tailored to individual need including specialist l-l perinatal and other counselling from coun5ellors who are clinically supervised and trained. cl Delivering therapeutic 8roups and facilitating peer support. dl Providing informanon, advice, guidance and community advocacy to resolve issue5 and identify available support options. el Sharing MumsAid's specialist knowledge and disseminating best practice to raise awareness and understsnding of how to support maternal and family mental health. MumsAid's vision is of a future where all mothers are supported in giving their babies the best start in life. We believe passionately that pregnancy and new motherhood can be an exciting, but also challenging, time, and that the right support can make a difference, not just to mothers but to the healthy emotional development of their babies, and the broader wellbeing of their frdmilies and communities. "I strongly believe thot the opportunity that I had with Mum5Aid mode all the difference in getting to where l om now,. a happy, outgoing, thriving Mum."
MumsAid Trustee Report FYE 31 March 2024 Activities this year MumsAid takes a holistic approach to the needs of mothers experlencing Perinatal Mental Health IPMHI challenges. Our services combine individual counselling and group support plus outreach and advocacy, including help with housing, finance and employment. We also play a vitsl role helping mothers access other support via our network of partners. We have nine key services.. A speclallst perlnatal counselllng servlce open to mothers of any age, provided one- to-one by counsellors who are clinically supervised and trained. TheRpeutlc and peer support groups bringing together mums facin8 similar i55ue5 SO they can learn how to manage their own mental health and 5UPPOrt each other. YoungMumsAid IYMA): an accessible, trauma-informed and specialist service offering more intensive support for mothers under 21, including home visits. regular contsct from YMA staff, advocacy, weekly drop-in groups. a 2417 texfing service, WhatsApp group and up to 24 sessions of individual therapv. Outreach servlces.. these include home visits and attendance support at essential health appointment5 Wlth babie5. Other elements include befriending support as well a5 advice and referra15 to other services on issues include housing, managing finances and debt, and domestic violence issues. Some mothers need help with completion of benefits and housing forms and with college and work applications. We 0150 help with donated furniture and whlte goods. essentials such as nappies and formula, and securing additional payments and childcare (through Care to Learn). Mlghty Acorns Plus: a new holistic support service for parents of babies aged 0-2 with complex medical conditions. additional needs or disabilities. This service offers weekly drop-in group, WhatsApp group and outreach service. Parent5 can a150 access l-l counselling. Akwaaba (meaning "welcome" in Ghanaianl: a new weekly support group for Black and Brown women and their babies, facilitated by a specialist perinatal mental health nurse who was previously a visiting lecturer in the transcultural effects of perinatal mentsl illness at Glasgow University Partnershlp wlth The Motherhood Group offering specialist individual counselling provided by Black and Brown therapists to support Black and Brown mothers. Restore blrth trauma seNlce= a dedicated, specialist programme of therapy and group support for mothers experiencing trauma lincludin8 birth trauma) and complex challenges such as domestic abuse. Prlvate and low<ost counselling servlces- available to women and their partners who are not eligible or able to attend our counselling services le.g. working parents not available during the dayl. All funds generated by these services are channelled back into our core charitable activities.
MumsAid Trustee Report FYE 31 March 2024 In addition. we are increasingly working with partners (see Partnershi below), to: Improve access to PMH servlces: especially for under-served mothers. Ralse awareness and reduce the stl8ma surnundlng PMH, for example: speaking at the Westminster Health Forum Policy Conference. presenting at the Maternal Mental Health Alliance event on Young Mums; active support for Maternal Mental Health Awareness Week. Share expertise wlth others: attending the Southeast London VCSE forum, and the monthly SEL Perinatsl Partnership Group chaired by the Chief Executive of Oxleas NHS Trust. psenting at the Midwifery Conference, being featured on the NHS England website on the Futures NHS Collaboration platform as a case study for PMH. Contribute to Important research studles with academic partners, including on the impact of caesarean birth on mother and baby bonding, and the experiences of mothers from Black and global majority communities. Achievements, impact and performance Our work has a proven positive impact on maternal mental health. Ongoing evaluation of our counselling services continues to demonstrate that we are engaging under-served groups that some other services have difficulty reaching. More than half of all women supported are from non-white British ethnic backgrounds. The difference we make MumsAid supports mothers who are experiencing significant pre- and post-natal mentsl health challenges. We work with them to address immediate emotional challenges and provide ongoing support to help them get back on track. Specifically, we support mothers to achieve positive change in four areas: Improved mental health, increasin8 resilience and ability to make positive choices. Improved relationship with their babies. Reduced social isolation. Improved quality of life. Many of the women we support face multiple. intersecting challenges including relationship difficultie5, loss, housing and financial problems. Some have histories of complex trauma in abusive familie5 or the care system. MumsAid's evidence-based therapeutic model takes a holistic, trauma-informed approach and provides consistent care for women through challenging times. It has had a proven positive impact in: reducing depression, anxiety, and stress,. improving mothers, confidence in parenting,. and enhancing relationship quality and mother-baby bonds, thus enabling lastin& transgenerational change IMcPin 20201. An external evaluation found that 96% of those who
MumsAid Trustee Report FYE 31 March 2024 received face-to-face therapy achieved positive and significant changes in depression scores Icarter, K. 20221. We have robust monitoring processes (see How we measure s c ess below), and our most recent internal evaluation of outcomes (March 20241 indicates that we continue to achieve great outcomes for our clients.. Depression.. 93% of mothers who completed counselling saw their scores on the Edinburgh Postnatal Depression Scale IEPDSI fall,. 79% moved below the threshold for clinical depression. Stress.. 94.5% of mother5 saw their scores from the Perceived Stress Scale improved. Confldence.. There was a marked improvement after counselling for mothers who identified 'confidence in their parenting, as an issue at the outset. 85% of women reported Increased confidence in their parenting abilities. Bondlng.. After MumsAid counselling, 87% reported having an improved bond with their baby. Satlsfactlon.. The overall rating was 4.8 out of 5. I{ would recommend our services. "l am extremely oroteful to hove been oble to access this service. It 15 diffi'cult to put into word5 the significant import Js counselling hos hod on my journey into motherhood. There were sessions where J could barely get a word in edgewoys but even just being uble to hove a space where I can openly discuss my worries, without on ounce ofiudgement wos, hos been extremely helpful. I strongly believe this service should be ovoiloble to every new mum." Who benefits and in what way? Our core beneficiary 8roup consists of mothers and famllles in the Royal Borough of Greenwich ISouth-East London) and, increasingly, beyond. This includes four main under- served 8roups: women experiencing perinatal mental health difficulties during pregnancy and the first two years postpartum. teenage and young mothers; mothers from Black and global majority backgrounds,. and mothers of babies with disabilities and medical conditions. Our primary acttvity has continued to be the provision of free counselling, using an evidence- based model, STARKQ, developed by MumsAid's CEO. Dr Miriam Donaghy. for women
MumsAid Trustee Report FYE 31 March 2024 experiencing mentsl health issues or emotional difficulties during pregnancy or after having a baby. MumsAid continues to offer hybrid services: face-to-face contact for those who want it, and when this is not feasible. we deliver services online or by telephone. We recognise that online and telephone 5UPPOrt can have benefits in broadening access and enabling us to respond to individual need5 and preferences. meenng women where they feel most comfortable. Much of our work with young mothers involves teenage women who suffered neglect or abuse as children, and many have babies who are subject to child protection plans. Many experience intersecting problems including poverty. isolation, unstable housin& loss, relationship breakdown and a lack of family support, and this h35 a negative impact on their mental health. The majority are significantly above the Adverse Chlldhood Experiences IACES) scale threshold for elevated risk for a wide range of negative medical, mental health, and social outcomes. Our data shows that: 60% have experienced domestic violence,. 97% have had previous mental health problems; 51% have special educational needs or disabilities,. 53% have been known to Social Care CIN/CP- 58% have reported childhood neglect,. and IC% of them are dependent on benefits. 54%, of the young mothers that we support are from Black and global majority baclgrounds. SOMÈ have been trafficked or involved in drugs and gangs. Mother5 benefit by accessing professional therapeutic support which allows them to begin working through the difficulties they are experiencing. However. vulnerable mothers are better able to engage with therapy when other urgent, practical needs are being addressed, such as the need for secure housing or acces5 to financial assistance. We have therefore developed other services to wrap around the needs of mothers, their babies and families, helping them to access wider care and assistance and build new relationship5 and networks of support. This includes= Supporting attendance at essential health appointment5 Wlth babies Supporting attendance at court for custody of their children Completion of benefits and housing forms Help with college and work applications Advice and support with rehousing Completion of PIP forms Completion of forms to access DLA payments for children Support with moving away from violent relationships Provision of donated furniture and white goods Support to secure additional payments Childcare support Another key audience for MumsAid is heatth and soclal care professlonals who work wlth mothers and families. We aim to build their knowledge and understanding of PMH issues so that they can provide effective signposting and support for families during the perinatsl period. We have developed training in response to requests from professionals themselves. Next year we want to proactively offer a bespoke training programme for health and social are professlonals to meet the demand we know exists from our pilot Schemes this year.
MumsAid Trustee Report FYE 31 March 2024 Beneficiary numbers In 2023-24, we supported approximately 436 mothers (compared to 310 in 2022-23}. 119 of these received 5UPPOrt through our Young MumsAid service. Our new Services made positive starts. We supported 16 mothers in Akwaaba. 22 in our Restore trauma service, and 17 families in our Mi8hty Acorns group. How we measure success Mothers receiving counselling complete pre- and post-service questionnai5, which use recognised clinical measures including the Edinbufgh Postnatal Depression Scale and the Perceived Stress Scale to evaluate mental health improvement, stress levels. and relationship quality with partners, as well as gatherin8 feedback on their experience of our services. We use self-report scales to determine confidence in parenting and the bond between mother and baby. These are recorded as part of individual case note5. We also keep in touch with mothers who have accessed any of our services, following up with them at least at three and six months.post service". Sometimes this can help identify ongoing or further needs. Sometlmes it sees mothers re-engaging with our services as part of a network of mutual support. Forwomen who are receiving additional support beyond counselling. we also: Maintain case notes to track support provided, referrals and resolutions/outcomes Gather group attendance dats Evaluate the impact of groups usin8 the ONS wellbeing Score, a parent-baby bonding scale and a social connection score Gather quarterly participant feedback on services received and any other support needed Record therapists'/advocacy workers, observations of mother-baby bonds Collect referrer/partner feedback on engagement with other services We are embarking on an evaluation of our services with Pro-8ono Economics which will enable us to better articulate our impact and the Social Return on Investment in our approach. At the individual level, success for us is about helping mothers acces5 the help they need to move forward and take the steps they need to thrive as parents. Each clinical measure or self- report scale seeks to capture that and help idendfy where we can improve the support we provide. io
MumsAid Trustee Report FYE 31 March 2024 The impact of our work is seen through the experiences of the individual mothers we work with. Mother5 report reduced isolation, supporting their children to socialise and seeing them develop, as well as improved housing and money management. "Myson has complex needs ond attending mighty ocorns wos o lifelinefor us in the eorly months. It enabled me to meet and connert with other ft7milAe5 for thefirst time in o very difftcult journey and l am so grateful it exi5tedfor me! It was the only ploce Ifelt comfortoble bringing my son to os oll otherboby groups weren't appropriatefor us ondlfelt very isolated. The volunteers were supportive andgot to know us, and the helper5 at the centre were wonderfully supportive. There was always someone to moke o cup of teo ondlisten t7nd check in with us. It wos lovely to be surrounded by others that get it,. Counselling wa5 obsolutely brilliont. Foultle55 Service which I needed so much ond it was organised promptly which enobled me to work through things in a timely manner during pregnancy. Counsellor wo5 amazing and Ifelt SO SUPPOrted." External recognition As pioneers in the development and dellvery of maternal mentsl health services, MumsAid has provided over s,0 pregnant and new mums with highly specialised free and low-cost perinatal support since 2012. We have grown from a small Start-up to an award-winning charity that has achieved national recognition, including.. Maternal Mental Health Alliance - Diversity and Inclusion Award Winner, 2018. Royal Society for Public Health - Public Mental Health and Wellbein8 Award Winner, 2018. Public Health England featured MumsAid's work as an example of best practice in perinatsl mental health in 2018. Overall winner of the Kings Fund l GSK Impart Award, 2021 lour award video is available here- htt www. outube.com watch?v= 15'5usWZNA I. Highly commended for the Best of Royal Greenwich Business Award, Health and Wellbeing category. December 2022. Maternal Mental Health Alliance featured MumsAld as the best practlce example In England in supportin8 young mothers, 2023. li
MumsAid Trustee Report FYE 31 March 2024 Governance, structure and trustees Governing document MumsAid was set up as a CIC in 2012. In 2018, Mum5Aid was established as a CIO governed by its Constitution. MumsAid's CIO Constltution was amended for the first time in 2023. On 30 March 2023. the Trustees adopted a revised objects clause, reflecting the charity's increased scope and ambition. MumAid's revised objectives are the preservation and protection of health and the advancement of good health- further detail is outlined above (see page 51. Governance MumsAid is governed by its board of trustees, which meets regularly with the CEO and the senior leadership team lon average every two months). Board papers and the agenda are circulated in advance and the meetings are minuted, with action points logged and reported back on. The CEO is responsible to the board of trustees for the day-to-day running of MumsAid and for delivering our organisational strategy and policies. We ensure that our governance practices and policies are aligned with relevant Charity Commission guidance. We have a conflirts of interest policy which requires us to Identffy and record any conflirts of interest with MumsAid. Any conflicts arising are formally recorded at trustee board meetings. All board meetings have conflicts of interest as a stsnding agenda item, and where a conflict arises. we ensure our policy is followed. The work of the board is supported by several sub-groups. including a Finance. Risk & Audit Committee and subgroups for Governance, Fundraisin8, HR and Strategy. The subgroups comprise trustees and relevant stsff members. The Finance Committee and the Governance and Fundraisin8 sub8roups typically meet 1-2 weeks before the board meeting5 to prepare for them. Other subgroups meet as and when needed, and additional working groups may be convened on an ad hoc basis to work on a particular topic. such as reviewin8 MumsAid's organisational strurture. MumsAid reviews its rlsks regularly at board, sub-group and executive level. We maintsin a risk re8lSter which the trustee5 review regularly. We manage ongoing risks and identify new risks. We consider the impact ond likelihood of each risk and focus most on the management and mitigation of the most severe risks. 12
MumsAid Trustee Report FYE 31 March 2024 Trustees MumsAid currently has nlne trustees with a broad range of relevant knowledge. skills and experience. The Board is led by MumsAid's Chair Angela Smith-morgan, who is an experienced charity CEO and Trustee. Most recently she was CEO of Spinal Muscular Atrophy UK, and before that Leukaemia UK, which she grew from a small local charity to build the foundations for it to become the thriving national organisation it is today. MumsAid's Treasurer, Polly Jahan Ali, is a Financial Accountant at Federated Herrnes Limited and has experience working and volunteering in the charity and not for profit sectors. Other board members. experience includes.. a psychotherapist specialising in perinatsl mental health and relationship therapy,. an integrative psychotherapist with a background in charity research, consultsncy and grant making,. a laVer with a focus on governance, risk and compliance: professionals with senior level experience in Operations and Human Resources, Bu5ine55 Planning, Risk Management and Finance. Several members have lived experience of PMH and birth trauma. One is a past servlce user. Trustee recruitment, appointment and induction The members of the CIO are its charity trustees for the time being and only its trustees mav be its members. All our trustees 80 through an application and interview process. All trustees a provided with key documents such as the constitutlon and MumsAid Trustee Code of Conduct as part of an induction package, alon8 With Charity Commission guidance on being a trustee. In cent years, we have been continuingto develop and enhance our governance processes, including undertaking skills audits and trustee recruitment to fi115ki11s gaps, introducin8 a Trustee Code of Conduct, developing our Induction and selection processe5, broadening the CPD opportunitiesfortrustees, and reviewingtrusteecommitmentand involvement. We work with partner organisations to help us fill any identified skills gaps. Management, staff and volunteers Core team MumsAid is led by Dr Mlrlam Donaghyi Foundei and CEO of MumsAid. Dr Oonaghy founded MumsAid in response tothe dearth ofsUPPOrtfor new mothers, when awareness ofPMH was extremely limited. She has over 25 years, experience of providing PMH services and holds a Doctorate in Psychotherapy (thesis on PMHI. The approach she developed challenges existing models of viewing PMH as only a medical condition. highlighting the crisis of identity and 13
MumsAid Trustee Report FYE 31 March 2024 purpose that many new mothers experience and advocating for an individualised approach to help recovery. Her academic work and direct experiences are the foundations of MumsAid's approach today. We are extremely fortunate to have a CEO who is a recognised and well- respected authority in the perinatal mentsl health tield. In the financial year ended 31 March 2024, the Board undertook a strategic review of its organisational structure. As a result, Dr Donaghy is now supported by a skilled, experienced senior leadership team1SLTI comprising the following roles.. Servlce Mana8er, Jessica Sveldar. Jessica joined MumsAid in early 2015 and as the service manager, is the first point of contact for our clients and integral to the smooth running of the organisation. She regularly represents MumsAid at community and nationwide events. Senior Flnance Office, Anila De5tani. Anila has a BA (Honsl in Maths from Tirana University and is qualified in accountancy and business administration. She first began supporting MumsAid as an admin volunteer at the end of 2013. MumsAid is proud to have 5UPPOrted her professional development over the years. FundrdlslnB Manager, Rachael Clohesy. Rachael, who joined MumsAid in 2023. has worked in the non-profit field for most of her career and is passionate about creating a more equitsble society. Most recently, she specialised in fundraising and organisational development. Before that, she co-founded a content producrion company and served as the head of digital strategy at a media production company. The SLT provides leadership and supports the MumsAid delivery team, enabling us to monitor and evaluate our work, maintain our high standard of care, ensure financial sustainability and develop and implement longer-term strategic plans so we can reach more women and ensure that we are meeting their needs in an increasingly challenging landscape. The entire MumsAid team comprises 10 paid staff. They bring our values of compassion and professionalism to life. We have a loyal and dedicated core team with low levels of staff turnover and most of our core stsff have been with the organisation for many years. Thi5 has been particularly appreciated in the current climate of skills shortages. The team adapted to working rernotely during the pandemic restrictions and now, as in many other or8anis3tions, a hybrid workin8 culture has become established. As a living wage accredited employer since December 2022. we are fully committed to providing salaries that meet actual costs of livin8 rather than a government directed minimum. Volunteers Our MumsAid counselling placements continue to be sought after and we have had a committed team of 12 volunteer counsellors during the last year, each providing a minimum of 3 hours per week. We receive requests for trainee counselling placements throughout the year. Since the pandemic restrictions, online sessions have become an established part of the counselling service and have made our placements more acce55ible to those students based 14
MumsAid Trustee Report FYE 31 March 2024 further afield. The main focus, however, has been to continue to work in partnershlp with the local children's centres and offer face-to-face counselling in community-ba5ed sethn8S. This last year has seen an expansion in our volunteer placement provision as we have recently taken on two befrlender5, both lirst year students at the Centre for Counselling and Psychotherapy Education ICCPEI. These placements offer the flexibility to support our young mothers, who often require more practical help before being able to utilise counselling support. We also have a volunteer supporting one of the YMA drop-in groups. In addition, we have benefitted from volunteers who have helped with admlnistration, supporting core staff, as well as fundraising and outreach volunteers, promoting and attending events to increase awareness about our services. We are grateful to our tsvo Ambassadors. Dr Trudi Seneviratne IOBE, MBBS. FRCPsychl. a Consultant in General Adult and Perinatal Psychiatry who has held national and international roles prornoting PMH services and long-time supporter of MumsAid, and actor Zoe Tapper, who is passionate about supporting PMH Their continued 5UPPOrt of our cause and mission is vital in promoting our work as widely as possible and encouraging more people to support MumsAid and use our service5. We are especially proud of our three MumsAid Communlty Champions. all ex-service users keen to give back by volunteering their time for fundraising and public-speaking events. sharing their passion and belief in the transformative impact that being given the right support at the right time can achieve. Our champions feature prominently in our promotional videos. Partnerships We are committed to co-creation, holding regular steering groups and feedback sessions with service users, and have strong cross-sector partnerships with GPS, health visitors, social workers, midwives, psychiatry, and children's centres, supporting two-way referrals and ensuring our work complements other services. We also work closely with other charities, community organisatlons and statutory agencies to ensure that we reach the people most in need of support, and work in a joined-up way to address their needs as effectively as possible. Broadly our partners fit into five groups. l. Referral partners We have strong cross-sector partnerships that allow for two-way referrals and ensure that our work complements other services. Referral partners include.. GPS; health visitors,. social workers,. the pre-birth team,. Best 8eginnings specialist midwives; the NHS Perinatal Mental Health Team; children's centres; Time to Talk Ipart of the NHS Improvin8 Access to Psychological Therapies programmel- and other charities including Mind and the Her Centre. We participate in multi-agency Early Help meetings to provide early intervention support for stru881ing families. 15
MumsAid Trustee Report FYE 31 March 2024 2. Delivery partners Delivery partner5 include- The Motherhood Group, a social enterprise which Supports and shares the Black maternal experience. We support their work and provide counselling to mothers in their network. The Bridge Community Centre, which hosts and supports the Mighty Acorns service for mothers of babies with disabilities, medical conditions or complex need5. Greenwich Lelsure Limited. which provides us with rooms and creche support in two of the children's ntre5 they manage. Home-start Greenwich, which provides us with rooms and creche support for counselling and for our Akwaaba and Restore Groups. More2, which provides.. ¢hildcare and learning and play opportunities for children,. training and employment support for parents,. and free creche spaces for mothers receiving counselling. 3. Supporting access to other services and support This includes partnerships with South-East London Community Energy ISELCEI to help familie5 with energy Costs, and with Mama Kind, a local "baby bank. that helps mothers access essentials such as nappies and formula. 4. Other local partnerships Other local partnerships include.. Family Hubs.. we are part of the new provision in the Royal Borough of Greenwich whlch has contributed funding for Akwaaba. Mighty Acorns and YoungMumsAid, 50 we are active in various forums for this. Home-start Greenwich.. we provide services in some of their children's centres las noted above) plus postnatal depression awareness training for stsff and volunteer5. Greenwich Action for Voluntsry Service IMETRO GAVSI: which helps us to identify potentr.al funders and partners. 5. Good-practice sharing and learning We are a member of the Maternal Mentsl Health Alliance. a coalition of organisations working together to improve the lives of women and families in the UK affected by maternal mental health difficulties Ihtt m3ternalmentalhealthalliance.or l and of the British Association for Counselling and Wchotherapy IBACPI- We are also part of the South London Perinatal Mentsl Health Network and the local Maternity Voices group. 16
MumsAid Trustee Report FYE 31 March 2024 Financial review The financial strategy aims for a sustalnable funding model with a mix of income streams. with focus on increasing unrestrirted income and developing pro8fammes with partners to broaden the specialist perinatal mental health offer. Our funding is largely made up of grants from charitable trusts and locally contracted services. Income during the period. primarily from 8rants and contracts, totalled £384,775 122-23: £426,294), of which £283,786122-23: £294,383) was restricted. Income remained stsble over this year, compared to last year. We are the 'go to, service in Greenwich for PMH support. MumsAid recruited a dedicated fundraising manager during the year, to lead on funding applications and develop new Sources of income/fundrai5ing. These funds are supporting us to meet unmet need in Greenwich as well as increase our sustainability. They will contribute to building sustainable core staffing and infrastrutture alongside extending our services to respond to demand, including through the flexibility of adding stretch capacity via sessional roles to meet fluctuating local demand for our services. We continue to successfully deliver commissioned perinatal services for the Royal Borough of Greenwich and this service is currently funded to April 2026. In January 2024 we successfully received funding from London Peninsula Community Fund and RBG Family Ptubs to fund Young Mums drop-in group5, Akwaaba. which supports Black Asian and ethnic minoritycommunities, and MightyAcorns Plus, which support5 mothers who have children with disabilities or medical conditions. As for many smaller charities, our key challenge is achieving long-term financial sustainability- We are working to diversify our funding mix and the range of partners we work with even further. In 2024-25 we will continue our focus on increasing unrestricted income including working to grow our private and low-cost counselling services and to develop an enhanced training offer, as well as applying for unrestricted grants from trusts and foundations. We a150 aim to expand our work in partnership with organisations with similar aims, to reach more mothers than ever before. Total expenditure was £374,225122-23: £383,441), ofwhich £218,104122-23'. £331,301) was restricted. Unrestricted funds at the period end totalled £130,866 122-23.. £185,998) and restricted funds were £277,868 122-23: £212,1861.The restrirted fund balance is predominantly made up of the CGCC funds along with funding from R8G (Royal Borough of Greenwich) for Young-mums and Akwaaba project, for which we had entitlement at the year- end. but which relate to activities to be carried out in future years. MumsAid provides exceptional value for money. We have the equivalent of 6.33 full time equivalent staff. We utilise volunteers to promote our work and reach out to young mothers via the channels that work for them. We also benefit from some volunteer admin 5UPPOrt. 17
MumsAld Trustee Report FYE 31 March 2024 We monitor our running costs carefully and seek donatlons In kind where possible to keep costs down; for example, we have secured free or discounted use of counselling rooms and crèche facilltles from many of our host partners. We have low overhead costs and work flexiblv to reduce fixed costs. Reserves policy The trustees have set a reserves policy that requires reserves to be maintslned at a level that would enable MumsAid's actIvieS to ConnUe durin8 dmes of unforeseen difficulties. We hold reserves to manage cashflow and enable investment in new services and ideas. We aim to hold a minimum of three months'charitable expenditure as general reserves, approximately £107,296 based on current forecasted activity in the next linancial year to March 2025. We currently have approximately 3.7 months, cover in free reserves, which is in line with our policy target. We have budgeted to build our general reserves over the coming years to 5UPPOrt the foundations for growih: our business strategy for the next three years is tsrgeting substantial growth in response to growing demand. and thus our underlying serveS requirement to support sustainability will increase. We expect our overall operating financial Position in 2024-25 to be a surplus. Unrestricted reserves of £35,305 carried forward are designated. These funds shall be designated to support further improvements on finance processes and continue to fund fundraiser role. Public benefit As discussed further in Achievements im act and erformance labovel, all our charitable activities benefit the public by their nature, because we directly support parents experiencing mental health problems and emotional distress, and their babies, in London's Royal Borough of Greenwich and elsewhere. We support our service users so that they can manage their mental health effectively and are thereby able to participate and contribute more fully in society, as opposed to being marginalised and excluded. This also has associated benefits for their children, supporting improved developmental outcomes over the long term. It also benefit5 the public through the improved engagement of our service users with society. their enhanced ability to contribute as members of the wider public. and in many cases their reduced reliance on statutory services. Our services are widely available throughout Greenwich and the development of our online servi5 has further increased our reach. Our clients can self-refer or come to us through a variety of agencies. Most of our services are free, and any contribution expected from clients is in line with their ability to pay. Nobody is excluded from accessing our Services on a financial basis. 18
MumsAid Trustee Report FYE 31 March 2024 We have referred to the guidance contained in the Charity Commission's general guidance on public benefit when reviewing our aims and objectives and in planning our future activities. Responsibillty of trustees Charity law requires us as trustees to prepare financial ststements for each accounting year which record the receipt5 and payments of the charity for the year. We are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the charity and enable us to ensure that the flnancial statements comply with the Charitie5 Act 2011. We also have a responsibility to safeguard the a55ets of the charity and to take reasonable steps to prevent fraud or any other irre8ularities. Approval This report was approved by the trustees and signed on their behalf by,. Name: Angela Smith-morgan, Chalr Date= 16 Ekn Ocbb7f 4 19
MUMSAID MATERNAL MENTAL HEALTH SUPPORT STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 MARCH 2024 Totsl Fund8 2024 Totsl Funds 2023 unrestn.ctgd Funds Restri¢Xad Funds Note INCOME AND ENCIOWMEMTS FROM: Donations Charitable activrbets Interest incomè 85.323 13,546 2.120 283.786 369.109 13,546 2.120 411,519 14.775 Totsl Incom• and •ndowm•nts 100.989 283.786 384,775 428,294 EXPENDITURE ON: Charitable acts'vities Cost of ra¥ing fvnd¥ 135.933 20,188 218,104 354,037 20,188 378,326 5,11S Totsl •YndI 156,121 278,104 374,225 383,441 N•t Incom•l{•xp•ndltur•l 155.1321 65,882 10.550 42,853 Trnn•f•r¥ botwn fund• 14 155,1321 65,662 10,550 42,853 othor r•wnls•d galn•llIo8l. Other gain110$8•9> Net movomont In fvnd• {55,1321 65,682 10,550 42,853 Reconcillatlon of fund•.' Totsl fvnd$ tffought foward 185,998 212.186 398,184 355,331 Total fvnd• fArrI foThv•rd 14 130,866 277,868 408,734 398,184 The statement of finantsal ath"Mbes indLKles all gain¥ and losses recc¥Jnis&J in the year. l tre and expendityre derive from cx)nts'nuirvJ optrrations. Th• notes page$ 2&31 fom7 part ofthese nts. 21
MUMSAID MATERNAL MENTAL HEALTh SUPPORT BALANCE SHEET A8 AT 31 IAARCH 2024 Total Funds 2024 Total Funds 2023 LJnrg8trithd Funds Rtstrictsd Funds FIXED ASSErs Tan9ibb assets 167 392 167 1.063 392 CURRENT ASSETS Oebtors Cash at bank and in har 10 7,857 132.678 110,683 183,489 118.540 316,167 110.WS 294.985 140.535 294,172 434,707 404.990 CREDITORS: Amount• falllng du• wlthln on• >•r 12 (lo.5) 118.4711 127.0361 17.19S1 N•t currgnt I IMabMltl••l 129970 277.701 407.671 397,792 Totsl ••••ts l••• ¢yrr•nt Il•blth 130,866 277.868 408.734 398,184 CREDITORS: Amount• hllln9 du• ft•r mor• than on• J•ar N•t ••••ts I Ill•blllll•sl ?30.866 277,868 408.734 398.184 TOTAL ASSErs 130.886 277 868 408,734 FUND BALANCES Unmtd¢t•d Fun41• General De$wnotod 14 95.561 35.305 130,866 95,561 35,305 130,866 83,242 102.756 185.998 RMtrl¢tsd Fyfid• 277,868 277,868 212.186 TOTAL FUNDS 130.866 277,868 398.184 Th• finan¢4•1 statoments r• approvgd by the Board OfTfUst and signed on it6 b8haW by.. Amgela Srnith-MorgBn. Chair of Trustee Dato Ch•rity numbgr. 1179849 The not•s on p8gw 2>31 fomi part of th¢sg arxount8. 22
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POA TIIEY¢41tENOEDJ1 A£tIo2• 24 2,7Q¥) Cc AI JI Kth2O24 11W2Q2J 3T8 At31 At31 +4wth2024 At31 IA¥th23 FNW•J•*llMf44iWJ>w. 3,1Q9 727 26
NOYt$ToniEAttouMf4 FCItTHE YW ENDED ¥1 I1ClI 14 91+•.23 31.1*.24 83242 J.149 18.7 1$.428 51,501 13e.i&i 180.WS 1)). 12&.718 128.231 1.&12 2&4Z4 ttyw•Tn 127 13.8161 1.37 21. RBG RBG ie8,( RBG IYw¥ PBG IAkWb•w 75.542 19.4431 Ji ZIZI 381.775 (374.226) 7.857 I,07 110.ee3 111610 311107 127.LWI 130.wts 2TI. 27
FOR ThEVuREfiJ1 0IW.22 J14.2J tCq227 152.1401 IIQ.7MI 11. 242 51.Wl 162.140) 211r 1817Y&I 129.7•3 .1 7CIJ 17CéI 1g.QS 10,fiVJ 3.816 iJ.8451 110.(XI)I 10,LOJ 115.729 168TOI <21 337) 141 8501 217 249.1C4 212.1SJ S.331 IWJ.4411 181 110.QD5 Ca¥ht* In 83.191 211.794 IT.IfO1 185.>ge 212.1 &181 28
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