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2020-12-31-accounts

Trustees' Annual Report for the period

From Period start date To[Period end date ] 01 01 2020 31 12 2020

Section A Reference and administration details

Charity name Wheelchair World

Other names charity is known by

www.wheelchairworld.org

Registered charity number (if any) 1175582.

Charity's principal address

12 Timms Rd

Banbury

Oxfordshire

Postcode OX16 9DL

Names of the charity trustees who manage the charity

Dates acted if not for whole Name of person (or body) entitled Trustee name Office (if any) year to appoint trustee (if any) 1 Susan Twydell CEO

Names of the trustees for the charity, if any, (for example, any custodian trustees)

Name Dates acted if not for whole year

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Names and addresses of advisers (Optional information)

Names and addresses of advisers (Optional information) Names and addresses of advisers (Optional information) Names and addresses of advisers (Optional information)
Type of adviser
Name
Address

IT/website
development		 Dave Hassell
General adviser David Twydell

Name of chief executive or names of senior staff members (Optional information)

Susie Twydell

Section B Structure, governance and management

Description of the charity’s trusts

Type of governing document

Constitution

How the charity is constituted

CIO

Trustee selection methods

Appointed by existing trustees

Additional governance issues (Optional information)

You may choose to include additional information, where relevant, about:

● policies and procedures adopted for the induction and training of trustees;

● the charity’s organisational structure and any wider network with which the charity works;

● trustees’ consideration of major risks and the system and procedures to manage them.

Section C Objectives and activities

To provide for the public benefit support for people with disabilities to access travel and leisure opportunities by means of online information Summary of the objects of the and resources charity set out in its governing document

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Summary of the main activities undertaken for the public benefit in relation to these objects (include within this section the statutory declaration that trustees have had regard to the guidance issued by the Charity Commission on public benefit)

● Maintained and improved the Wheelchair World website. New website launched early 2020 and was developed throughout the year. ● Updated the content of the website. ● Reviewed the new website for SEO. ● Grew social media presence. ● Maintained and utilised a Facebook group for the international wheelchair travel network. ● Continued to provide newsletters for subscribers through Goodbits. Increased newsletter subscriptions. ● Completed Trustees annual report. ● Recruited, trained and managed volunteers. ● Researched Ministry of Tourism information for countries that responded. ● Promoted Wheelchair World website to relevant bodies. ● Formed and deepened links with other service providers. ● Investigated fundraising opportunities and contacted wheelchair travel service providers. ● Applied for Google not for profits scheme and planned Google ad grants campaign.

In planning the activities for the year, the trustees reviewed the guidance on public benefit at relevant and opportune times at the monthly trustees’ meetings.

Additional details of objectives and activities (Optional information)

You may choose to include further statements, where relevant, about:

● policy programme related investment;

● contribution made by volunteers.

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Section D Achievements and performance

Summary of the main
achievements of the charity
during the year		 ●
Maintenance and improvement of the website
In 2020 the new website, which can be found here
https://wheelchairworld.org/,was successfully launched. The website is
backed up on a daily basis. The new website was regularly reviewed for
areas for further development. Continued to work with IT agencies to
overlay the accessibility maps.
●
Volunteers regularly updated the content and reviewed content for
currency throughout 2020.
●
Updated the content of the website & updates shared on
Facebook page, Twitter page, LinkedIn and Instagram.
Approximately 150 new resources added.
Volunteers checked migrated information for currency and appropriate
links for searches by users.
●
Social media presence is consistently growing and over 2020 it
has increased as follows:
Facebook: Despite the effects of coronavirus, we still grew in numbers
this year but more slowly than previously.
Facebook followers: from 4,345 followers in December 2019 to 4,410 in
December 2020
Facebook likes: from 4325 likes in December 2019 to 4,394 in December
2020.
Facebook group: from 118 in December 2019 to 236 in December 2020.
Twitter: from 1,155 in December 2019 to 1,304 in December 2020.
Instagram followers from 207 in December 2019 to 1,006 in December
2020
Volunteers managed the social media presence throughout 2020.
●
Monthly newsletter
Since launching in December 2017, the newsletter has been very popular
and subscriptions have grown from 6,807 in December 2019 to 9,820 in
December 2020.
●
Recruit, train and manage volunteers
5 regular volunteers fromdo it.orgcontinue to help with tasks and posts
on the new website.
Tendered unsuccessfully for the 2020 Home Office: intern programme.
We had a project pending for web development with Charity IT
Association (CITA) in 2020.
●
Over 2020 we continued to research Ministry of Tourism
information for all countries.
●
Promotion of website to relevant bodies.
Over 2020 we continued to write articles and these were shared on
various wheelchair user websites and blogs.
Companies, organisations and individuals were alerted to the existence
of Wheelchair World and informed of any links to their services or travel
information added to Wheelchair World.
●
Links to service providers

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Travel for All was successfully approached for potential sponsorship of our website in 2019 and the agreement made has been successfully implemented in 2020. The positive partnership formed with Travel for all increased further in 2020 to include BrettApproved to generate funds if somebody books travel and quotes Wheelchair World as the source for finding out about the holiday.

● International network of similar wheelchair traveller websites. In 2020 we continued to maintain the international network. Whilst in 2020 it no longer includes work with the French websites, the others still maintained the network well. The number of sites expanded and the work increased throughout 2020. Wheelchair traveller.org, Toegankelijk op reis, access trip, accessible Indonesia, getaboutable, Martain Heng from Lonely Planet and two German organisations were in the network in 2020. Set up a Facebook group for the international network to increase reach. Other wheelchair websites and organisations were invited to join the network.

● Competitions and other opportunities for fundraising Over 2020 we continued to look for opportunities.

● Lonely planet online accessible travel resources Wheelchair World continued to be available on the online accessible travel resources in 2020.

Section E Financial review

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Charity has no policy on reserves Brief statement of the charity’s policy on reserves

Details of any funds materially in deficit

n/a

Further financial review details (Optional information)

You may choose to include additional information, where relevant about:

● the charity’s principal sources of funds (including any fundraising);

● how expenditure has supported the key objectives of the charity;

● investment policy and objectives including any ethical investment policy adopted.

Section F Other optional information

Section G Declaration

The trustees declare that they have approved the trustees’ report above.

Signed on behalf of the charity’s trustees

Signature(s) Gill Urquhart Full name(s) Susie Twydell Position (eg Secretary, Chair, etc) CEO Trustee Date 22/09/2021

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Wheelchair World 1175582
Receipts andpayments accounts CC16a
For the period
from		 01/01/2020 To 31/12/2020

Section A Receipts and payments

A1 Receipts Unrestricted
funds
to the nearest
£
460
-
-
-
-
-
-
-
460
-
-
-
460
471
36
6
-
-
-
-
-
-
513
-
-
-
513
- 53
-
353
300		 Restricted
funds
to the nearest £
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-		 Endowment
funds
to the nearest £
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-		 Total funds
to the nearest £
460
-
-
-
-
-
-
-
460
-
-
-
460
471
36
6
-
-
-
-
-
-
513
-
-
-
513
- 53		 Total funds
to the nearest £
460
-
-
-
-
-
-
-
460
-
-
-
460
471
36
6
-
-
-
-
-
-
513
-
-
-
513
- 53		 Last year
to the nearest £
Donations 460 675
- -
- -
- -
- -
- -
- -
- -
Sub total(Gross income for
AR)		 460 675
A2 Asset and investment sales,
(see table).
-
- -
Sub total - -
Total receipts
A3 Payments
675
Newsletter 471 399
IT Hosting 36 36
Paypal Fees 6 -
- -
- -
- -
- -
- -
- -
**Sub total ** 513 435
A4 Asset and investment
purchases, (see table)
-
-
**Sub total ** - -
Total payments
Net of receipts/(payments)
A5 Transfers between funds
A6 Cash funds last year end
Cash funds this year end
435
- 53 - - - 53 240
- - - - -
353 - - 353 113
300 - - 300 353

CCXX R1 accounts (SS)

22/09/2021

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Section B Statement of assets and liabilities at the end of the period

Categories
Signed by one or two trustees on
behalf of all the trustees
B5 Liabilities
B3 Investment assets
B2 Other monetary assets
B4 Assets retained for the
charity’s own use
B1 Cash funds		 Details
Details
Total cash funds
(agree balances with receipts and payments
account(s))
Cash in bank
Details
Details
Details
Signature		 Unrestricted
funds
Restricted
funds
to nearest £
to nearest £
300
-
-
-
-
-
300
-
OK
OK
Unrestricted
funds
Restricted
funds
to nearest £
to nearest £
-
-
-
-
-
-
-
-
-
-
-
-
Fund to which
asset belongs
Cost (optional)
-
-
-
-
-
Fund to which
asset belongs
Cost (optional)
-
-
-
-
-
-
-
-
-
Fund to which
liability relates
Amount due
(optional)
-
-
-
-
-
Print Name
Susan Twydell		 Endowment
funds
to nearest £
-
-
-
-
OK
Endowment
funds
to nearest £
-
-
-
-
-
-
Current value
(optional)
-
-
-
-
-
Current value
(optional)
-
-
-
-
-
-
-
-
-
When due
(optional)
Date of
approval
Susan Twydell 31/08/2021

CCXX R2 accounts (SS)

22/09/2021

2