## **Trustees' Annual Report for the period**
**From** Period start date **To**[Period end date ] 01 01 2020 31 12 2020
## Section A Reference and administration details
## **Charity name** Wheelchair World
**Other names charity is known by**
www.wheelchairworld.org
**Registered charity number (if any)** 1175582.
**Charity's principal address**
12 Timms Rd
Banbury
Oxfordshire
**Postcode OX16 9DL**
## **Names of the charity trustees who manage the charity**
**Dates acted if not for whole Name of person (or body) entitled Trustee name Office (if any) year to appoint trustee (if any)** 1 Susan Twydell CEO
- 2 Helen MacDonald
- 3 Gillian Urquhart
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 11
- 12
- 13
- 14
- 15
- 16
- 17
- 18
- 19
- 20
**Names of the trustees for the charity, if any, (for example, any custodian trustees)**
**Name Dates acted if not for whole year**
> March **2012**
1
**TAR**
## **Names and addresses of advisers (Optional information)**
|**Names and addresses of advisers (Optional information)**|**Names and addresses of advisers (Optional information)**|**Names and addresses of advisers (Optional information)**|
|---|---|---|
|**Type of adviser**
**Name**
**Address**|||
|
**IT/website**
**development**|Dave Hassell||
|**General adviser**|David Twydell||
||||
||||
**Name of chief executive or names of senior staff members (Optional information)**
Susie Twydell
## **Section B Structure, governance and management**
## **Description of the charity’s trusts**
Type of governing document
Constitution
- (eg. trust deed, constitution)
How the charity is constituted
CIO
- (eg. trust, association, company)
Trustee selection methods
Appointed by existing trustees
- (eg. appointed by, elected by)
## **Additional governance issues (Optional information)**
You **may choose** to include additional information, where relevant, about:
● policies and procedures adopted for the induction and training of trustees;
● the charity’s organisational structure and any wider network with which the charity works;
- relationship with any related parties;
● trustees’ consideration of major risks and the system and procedures to manage them.
## **Section C Objectives and activities**
**To provide for the public benefit support for people with disabilities to access travel and leisure opportunities by means of online information Summary of the objects of the and resources charity set out in its governing document**
> March **2012**
2
**TAR**
**Summary of the main activities undertaken for the public benefit in relation to these objects (include within this section the statutory declaration that trustees have had regard to the guidance issued by the Charity Commission on public benefit)**
● Maintained and improved the Wheelchair World website. New website launched early 2020 and was developed throughout the year. ● Updated the content of the website. ● Reviewed the new website for SEO. ● Grew social media presence. ● Maintained and utilised a Facebook group for the international wheelchair travel network. ● Continued to provide newsletters for subscribers through Goodbits. Increased newsletter subscriptions. ● Completed Trustees annual report. ● Recruited, trained and managed volunteers. ● Researched Ministry of Tourism information for countries that responded. ● Promoted Wheelchair World website to relevant bodies. ● Formed and deepened links with other service providers. ● Investigated fundraising opportunities and contacted wheelchair travel service providers. ● Applied for Google not for profits scheme and planned Google ad grants campaign.
In planning the activities for the year, the trustees reviewed the guidance on public benefit at relevant and opportune times at the monthly trustees’ meetings.
## **Additional details of objectives and activities (Optional information)**
You **may choose** to include further statements, where relevant, about:
- policy on grantmaking;
● policy programme related investment;
● contribution made by volunteers.
> March **2012**
3
**TAR**
Section D Achievements and performance
|**Summary of the main**
**achievements of the charity**
**during the year**|●
Maintenance and improvement of the website
In 2020 the new website, which can be found here
https://wheelchairworld.org/,was successfully launched. The website is
backed up on a daily basis. The new website was regularly reviewed for
areas for further development. Continued to work with IT agencies to
overlay the accessibility maps.
●
Volunteers regularly updated the content and reviewed content for
currency throughout 2020.
●
Updated the content of the website & updates shared on
Facebook page, Twitter page, LinkedIn and Instagram.
Approximately 150 new resources added.
Volunteers checked migrated information for currency and appropriate
links for searches by users.
●
Social media presence is consistently growing and over 2020 it
has increased as follows:
Facebook: Despite the effects of coronavirus, we still grew in numbers
this year but more slowly than previously.
Facebook followers: from 4,345 followers in December 2019 to 4,410 in
December 2020
Facebook likes: from 4325 likes in December 2019 to 4,394 in December
2020.
Facebook group: from 118 in December 2019 to 236 in December 2020.
Twitter: from 1,155 in December 2019 to 1,304 in December 2020.
Instagram followers from 207 in December 2019 to 1,006 in December
2020
Volunteers managed the social media presence throughout 2020.
●
Monthly newsletter
Since launching in December 2017, the newsletter has been very popular
and subscriptions have grown from 6,807 in December 2019 to 9,820 in
December 2020.
●
Recruit, train and manage volunteers
5 regular volunteers from**do it.org**continue to help with tasks and posts
on the new website.
Tendered unsuccessfully for the 2020 Home Office: intern programme.
We had a project pending for web development with Charity IT
Association (CITA) in 2020.
●
Over 2020 we continued to research Ministry of Tourism
information for all countries.
●
Promotion of website to relevant bodies.
Over 2020 we continued to write articles and these were shared on
various wheelchair user websites and blogs.
Companies, organisations and individuals were alerted to the existence
of Wheelchair World and informed of any links to their services or travel
information added to Wheelchair World.
●
Links to service providers|
|---|---|
> March **2012**
4
**TAR**
Travel for All was successfully approached for potential sponsorship of our website in 2019 and the agreement made has been successfully implemented in 2020. The positive partnership formed with Travel for all increased further in 2020 to include BrettApproved to generate funds if somebody books travel and quotes Wheelchair World as the source for finding out about the holiday.
● International network of similar wheelchair traveller websites. In 2020 we continued to maintain the international network. Whilst in 2020 it no longer includes work with the French websites, the others still maintained the network well. The number of sites expanded and the work increased throughout 2020. Wheelchair traveller.org, Toegankelijk op reis, access trip, accessible Indonesia, getaboutable, Martain Heng from Lonely Planet and two German organisations were in the network in 2020. Set up a Facebook group for the international network to increase reach. Other wheelchair websites and organisations were invited to join the network.
● Competitions and other opportunities for fundraising Over 2020 we continued to look for opportunities.
● Lonely planet online accessible travel resources Wheelchair World continued to be available on the online accessible travel resources in 2020.
**Section E Financial review**
> March **2012**
5
**TAR**
**Charity has no policy on reserves Brief statement of the charity’s policy on reserves**
**Details of any funds materially in deficit**
n/a
## **Further financial review details (Optional information)**
You **may choose** to include additional information, where relevant about:
● the charity’s principal sources of funds (including any fundraising);
● how expenditure has supported the key objectives of the charity;
● investment policy and objectives including any ethical investment policy adopted.
## **Section F Other optional information**
## **Section G Declaration**
**The trustees declare that they have approved the trustees’ report above.**
**Signed on behalf of the charity’s trustees**
**Signature(s)** Gill Urquhart **Full name(s)** Susie Twydell **Position (eg Secretary, Chair, etc)** CEO Trustee **Date** 22/09/2021
> March **2012**
6
**TAR**
|**Wheelchair World**|||**1175582**||
|---|---|---|---|---|
|**Receipts andpayments accounts**||||**CC16a**|
|**For the period**
**from**|01/01/2020|**To**|31/12/2020||
## **Section A Receipts and payments**
|**A1 Receipts**|**Unrestricted**
**funds**
**to the nearest**
**£**
**460**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**460**
**-**
**-**
**-**
**460**
**471**
**36**
**6**
**-**
**-**
**-**
**-**
**-**
**-**
**513**
**-**
**-**
**-**
**513**
**- 53**
**-**
**353**
**300**|**Restricted**
**funds**
**to the nearest £**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**|**Endowment**
**funds**
**to the nearest £**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**|**Total funds**
**to the nearest £**
**460**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**460**
**-**
**-**
**-**
**460**
**471**
**36**
**6**
**-**
**-**
**-**
**-**
**-**
**-**
**513**
**-**
**-**
**-**
**513**
**- 53**|**Total funds**
**to the nearest £**
**460**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**460**
**-**
**-**
**-**
**460**
**471**
**36**
**6**
**-**
**-**
**-**
**-**
**-**
**-**
**513**
**-**
**-**
**-**
**513**
**- 53**|**Last year**
**to the nearest £**|
|---|---|---|---|---|---|---|
|Donations|**460**|||||**675**|
||**-**|||||**-**|
||**-**|||||**-**|
||**-**|||||**-**|
||**-**|||||**-**|
||**-**|||||**-**|
||**-**|||||**-**|
||**-**|||||**-**|
|**_Sub total_**_(Gross income for_
_AR)_|**460**|||||**675**|
||||||||
|**A2 Asset and investment sales,**
**(see table).**|||||||
||**-**||||||
||**-**|||||**-**|
|**_Sub total_**|**-**|||||**-**|
|**_Total receipts_**
**A3 Payments**|||||||
|||||||**675**|
||||||||
|Newsletter|**471**|||||**399**|
|IT Hosting|**36**|||||**36**|
|Paypal Fees|**6**|||||**-**|
||**-**|||||**-**|
||**-**|||||**-**|
||**-**|||||**-**|
||**-**|||||**-**|
||**-**|||||**-**|
||**-**|||||**-**|
|**_Sub total_ **|**513**|||||**435**|
||||||||
|**A4 Asset and investment**
**purchases, (see table)**|||||||
||**-**||||||
||**-**||||||
|**_Sub total_ **|**-**|||||**-**|
|**_Total payments_**
**_Net of receipts/(payments)_**
**A5 Transfers between funds**
**A6 Cash funds last year end**
**_Cash funds this year end_**|||||||
|||||||**435**|
||||||||
||**- 53**|**-**|**-**|**- 53**||**240**|
||**-**|**-**|**-**|**-**||**-**|
||**353**|**-**|**-**|**353**||**113**|
||**300**|**-**|**-**|**300**||**353**|
CCXX R1 accounts (SS)
22/09/2021
1
## **Section B Statement of assets and liabilities at the end of the period**
|**Categories**
Signed by one or two trustees on
behalf of all the trustees
**B5 Liabilities**
**B3 Investment assets**
**B2 Other monetary assets**
**B4 Assets retained for the**
**charity’s own use**
**B1 Cash funds**|**Details**
**Details**
**_Total cash funds_**
(agree balances with receipts and payments
account(s))
Cash in bank
**Details**
**Details**
**Details**
Signature|**Unrestricted**
**funds**
**Restricted**
**funds**
**to nearest £**
**to nearest £**
**300**
**-**
**-**
**-**
**-**
**-**
**300**
**-**
OK
OK
**Unrestricted**
**funds**
**Restricted**
**funds**
**to nearest £**
**to nearest £**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**Fund to which**
**asset belongs**
**Cost (optional)**
**-**
**-**
**-**
**-**
**-**
**Fund to which**
**asset belongs**
**Cost (optional)**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**Fund to which**
**liability relates**
**Amount due**
**(optional)**
**-**
**-**
**-**
**-**
**-**
Print Name
Susan Twydell|**Endowment**
**funds**
**to nearest £**|
|---|---|---|---|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||OK|
||||**Endowment**
**funds**
**to nearest £**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**Current value**
**(optional)**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**Current value**
**(optional)**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**When due**
**(optional)**|
|||||
|||||
|||||
|||||
|||||
|||||
||||Date of
approval|
|||Susan Twydell|31/08/2021|
|||||
CCXX R2 accounts (SS)
22/09/2021
2