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Birmingham
a On,
Child Contact Centre
wey
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Website: birmccc.org.uk Email: info@birmccc.org.uk Charity No: 1174279, NACCC Registration No: 1702/2,
ANNUAL REPORT 2025 (Jan 2025 to Dec 2025)
2025 – An Intensive Year
Last year we mentioned that 2025 would be a pivotal year with several projects coming to fruition. We were not wrong! An anonymous feedback system was developed, automatically creating a succinct service evaluation system. An assessment by the Information Commissioners Office – who were impressed by the systems, policies and procedures of our small charity. Improvements to BCCC’s Privacy, Subject Access and security systems ensued. A Self-Referral Form, automatically emailed for assessment, once completed within our website. We began using the Service Registration System (Entrisys). This transformed paper systems into a slick, cloud based, digital system enabling secure access to information whilst creating an informative, dynamic, professional and efficient service. NACCC re-accreditation, our umbrella organisation assesses and accredits contact centres every three years. Preparation (a 6- month process) includes a significant Portfolio and a physical surveillance visit. BCCC’s portfolio consisted of 201 files. BCCC’s main income was received from BBC Children in Need, plus grants from Higgs LLP & MOJ totalling £2,499. BCCC’s 2026 plans include further system and sustainability improvements, and our 30[th] Anniversary in May.
Throughout the year our Session Volunteers have accepted changes, received training, provided feedback and enhanced these systems; all whilst looking after the main reasons why they want to be there; supporting children to enjoy the love of parents they no longer live with.
ON BEHALF OF OUR CHILDREN AND FAMILIES TO ALL OF OUR VOLUNTEERS AND GRANTHOLDERS, WE SALUTE and THANK YOU, MOST GRATEFULLY!
Highlights and achievements
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Open for 49 weeks during the year
166 Volunteer attendances
48 Referrals received for 78 children
259 Family attendances provided
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Grants & donations totalling £14,103 received
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Introduction of new IT system - Entrisys
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New Self-Referral System created Feedback system created
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Passed ICO (GDPR) assessment
Three-year accreditation assessment completed
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Our Volunteers
Alice, Annie, Charlotte B,
Charlotte C, Dan, Emmy,
Estelle, Mackenzie, Ilayda,
Isabella E, Isabella H, Jean,
Jasmeen, Jessica, Muntasir,
Phil, Rosie, Robert, Safia,
Sinead, Stephen, Sufyaana,
Yaren, Zoe,
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Our Grantholders & Supporters
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Our Finances
Current Funds - £18,088 (Restricted £10,456), following expenditure of £10,006
consisting of
Room Hire £3,776, IT
/GDPR £1,987 Insurance
£408, NACCC £483, Volunteers £861, Toys
£322, Mobiles £431,
Training £1,470, Misc/Office/Adverts. £268
| No (if any) CC16a Birmingham Child Contact Centre 1174279 Receipts andpayments accounts Period start date To Period end date 1/1/2025 12/31/2025 For the period from ~~ee ee_~~ |
No (if any) CC16a Birmingham Child Contact Centre 1174279 Receipts andpayments accounts Period start date To Period end date 1/1/2025 12/31/2025 For the period from ~~ee ee_~~ |
No (if any) CC16a Birmingham Child Contact Centre 1174279 Receipts andpayments accounts Period start date To Period end date 1/1/2025 12/31/2025 For the period from ~~ee ee_~~ |
No (if any) CC16a Birmingham Child Contact Centre 1174279 Receipts andpayments accounts Period start date To Period end date 1/1/2025 12/31/2025 For the period from ~~ee ee_~~ |
No (if any) CC16a Birmingham Child Contact Centre 1174279 Receipts andpayments accounts Period start date To Period end date 1/1/2025 12/31/2025 For the period from ~~ee ee_~~ |
No (if any) CC16a Birmingham Child Contact Centre 1174279 Receipts andpayments accounts Period start date To Period end date 1/1/2025 12/31/2025 For the period from ~~ee ee_~~ |
No (if any) CC16a Birmingham Child Contact Centre 1174279 Receipts andpayments accounts Period start date To Period end date 1/1/2025 12/31/2025 For the period from ~~ee ee_~~ |
No (if any) CC16a Birmingham Child Contact Centre 1174279 Receipts andpayments accounts Period start date To Period end date 1/1/2025 12/31/2025 For the period from ~~ee ee_~~ |
No (if any) CC16a Birmingham Child Contact Centre 1174279 Receipts andpayments accounts Period start date To Period end date 1/1/2025 12/31/2025 For the period from ~~ee ee_~~ |
No (if any) CC16a Birmingham Child Contact Centre 1174279 Receipts andpayments accounts Period start date To Period end date 1/1/2025 12/31/2025 For the period from ~~ee ee_~~ |
No (if any) CC16a Birmingham Child Contact Centre 1174279 Receipts andpayments accounts Period start date To Period end date 1/1/2025 12/31/2025 For the period from ~~ee ee_~~ |
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| Section A Receipts and payments | ||||||||||
| Unrestricted funds |
Restricted funds |
Endowment funds |
Total funds | Last year | ||||||
| to the nearest £ | to the nearest £ | to the nearest £ | to the nearest £ | to the nearest £ | to the nearest £ | |||||
| A1 Receipts | ||||||||||
| Donations | 344 | - | - | 344 | 293 | |||||
| Grants | - | 13,759 | - | 13,759 | 10,916 | |||||
| - | - | - | - | - | ||||||
| - | - | - | - | - | ||||||
| - | - | - | - | - | ||||||
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| - | - | - | - | - | ||||||
| - | - | - | - | - | ||||||
| Sub total(Gross income for AR) | 344 (Gross income for AR) |
13,759 | - | 14,103 | 11,209 | |||||
| - - - - - - - - - Sub total - - - - - Total receipts 344 13,759 - 14,103 11,209 A2 Asset and investment sales, (see table). ~~——_————~~ |
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| A3 Payments | ||||||||||
| Room Hire - Session, Training& Mtgs | - | 3,776 | - | 3,776 | 4,284 | |||||
| Volunteer Costs | - | 861 | - | 861 | 855 | |||||
| Insurance | - | 408 | - | 408 | 431 | |||||
| Nat Assn of Child Contact Centres Subs, | ||||||||||
| Trng | - | 1,952 | - | 1,952 | 1,300 | |||||
| Toys / Activities | - | - | - | - | 282 | |||||
| IT & GDPR | - | 1,987 | - | 1,987 | 1,854 | |||||
| Mobile Phones(x2) | - | 431 | - | 431 | 400 | |||||
| Misc Expenses inc Office | - | 585 | - | 585 | 552 | |||||
| Advertising | - | 5 | - | 5 | 1,954 | |||||
| **Sub total ** | - | 10,006 | - | 10,006 | 11,912 | |||||
| - - - - - - - - Sub total - - - - - Total payments - 10,006 - 10,006 11,912 Net of receipts/(payments) 344 3,753 - 4,097 - 703 A5 Transfers between funds - - - - - A6 Cash funds last year end 3,535 10,456 - 13,991 14,694 Cash funds this year end 3,879 14,209 - 18,088 13,991 A4 Asset and investment purchases, (see table) ~~————_——~~ ~~=====~~ |
Section B Statement of assets and liabilities at the end of the period
| Categories B1 Cash funds B2 Other monetary assets B3 Investment assets B5 Liabilities B4 Assets retained for the charity’s own use |
Details Bank Account Details Details Details Details Total cash funds (agree balances with receipts and payments account(s)) |
to nearest £ 3,879 - - 3,879 OK to nearest £ - - - - - - Unrestricted funds Unrestricted funds Fund to which asset belongs Fund to which asset belongs Fund to which liability relates |
to nearest £ 14,209 - - 14,209 OK to nearest £ - - - - - - Cost (optional) - - - - - Cost (optional) - - - - - - - - - - - - - - Restricted funds Restricted funds Amount due (optional) |
to nearest £ Endowment funds |
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| to nearest £ Endowment funds |
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| Current value (optional) |
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| When due (optional) |
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Signed by one or two trustees on behalf of all the trustees
Signature
Date of Print Name approval