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Birmingham
a On,
Child Contact Centre
wey
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Website: birmccc.org.uk Email: info@birmccc.org.uk Charity No: 1174279, NACCC Registration No: 1702/2, ## **ANNUAL REPORT 2025 (Jan 2025 to Dec 2025)** ## **2025 – An Intensive Year** Last year we mentioned that 2025 would be a pivotal year with several projects coming to fruition. We were not wrong! An anonymous feedback system was developed, automatically creating a succinct service evaluation system. An assessment by the Information Commissioners Office – who were impressed by the systems, policies and procedures of our small charity. Improvements to BCCC’s Privacy, Subject Access and security systems ensued. A Self-Referral Form, automatically emailed for assessment, once completed within our website. We began using the Service Registration System (Entrisys). This transformed paper systems into a slick, cloud based, digital system enabling secure access to information whilst creating an informative, dynamic, professional and efficient service. NACCC re-accreditation, our umbrella organisation assesses and accredits contact centres every three years. Preparation (a 6- month process) includes a significant Portfolio and a physical surveillance visit. BCCC’s portfolio consisted of 201 files. **BCCC’s main income was received from BBC Children in Need, plus grants from Higgs LLP & MOJ totalling £2,499.** BCCC’s 2026 plans include further system and sustainability improvements, and our 30[th] Anniversary in May. Throughout the year our Session Volunteers have accepted changes, received training, provided feedback and enhanced these systems; all whilst looking after the main reasons why they want to be there; supporting children to enjoy the love of parents they no longer live with. **ON BEHALF OF OUR CHILDREN AND FAMILIES TO ALL OF OUR VOLUNTEERS AND GRANTHOLDERS, WE SALUTE and THANK YOU, MOST GRATEFULLY!** ## Highlights and achievements **----- Start of picture text -----**
 Open for 49 weeks during the year
 166 Volunteer attendances
 48 Referrals received for 78 children
 259 Family attendances provided
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 Grants & donations totalling £14,103 received
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- Introduction of new IT system - Entrisys - New Self-Referral System created  Feedback system created - Passed ICO (GDPR) assessment  Three-year accreditation assessment completed **----- Start of picture text -----**
Our Volunteers
Alice, Annie, Charlotte B,
Charlotte C, Dan, Emmy,
Estelle, Mackenzie, Ilayda,
Isabella E, Isabella H, Jean,
Jasmeen, Jessica, Muntasir,
Phil, Rosie, Robert, Safia,
Sinead, Stephen, Sufyaana,
Yaren, Zoe,
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Our Grantholders & Supporters
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## Our Finances Current Funds - £18,088 (Restricted £10,456), following expenditure of £10,006 consisting of Room Hire £3,776, IT /GDPR £1,987 Insurance £408, NACCC £483, Volunteers £861, Toys £322, Mobiles £431, Training £1,470, Misc/Office/Adverts. £268 |**No (if any)**
**CC16a**
**Birmingham Child Contact Centre**
**1174279**
**Receipts andpayments accounts**
Period start date
**To**
Period end date
1/1/2025
12/31/2025
**For the period**
**from**
~~ee ee_~~|**No (if any)**
**CC16a**
**Birmingham Child Contact Centre**
**1174279**
**Receipts andpayments accounts**
Period start date
**To**
Period end date
1/1/2025
12/31/2025
**For the period**
**from**
~~ee ee_~~|**No (if any)**
**CC16a**
**Birmingham Child Contact Centre**
**1174279**
**Receipts andpayments accounts**
Period start date
**To**
Period end date
1/1/2025
12/31/2025
**For the period**
**from**
~~ee ee_~~|**No (if any)**
**CC16a**
**Birmingham Child Contact Centre**
**1174279**
**Receipts andpayments accounts**
Period start date
**To**
Period end date
1/1/2025
12/31/2025
**For the period**
**from**
~~ee ee_~~|**No (if any)**
**CC16a**
**Birmingham Child Contact Centre**
**1174279**
**Receipts andpayments accounts**
Period start date
**To**
Period end date
1/1/2025
12/31/2025
**For the period**
**from**
~~ee ee_~~|**No (if any)**
**CC16a**
**Birmingham Child Contact Centre**
**1174279**
**Receipts andpayments accounts**
Period start date
**To**
Period end date
1/1/2025
12/31/2025
**For the period**
**from**
~~ee ee_~~|**No (if any)**
**CC16a**
**Birmingham Child Contact Centre**
**1174279**
**Receipts andpayments accounts**
Period start date
**To**
Period end date
1/1/2025
12/31/2025
**For the period**
**from**
~~ee ee_~~|**No (if any)**
**CC16a**
**Birmingham Child Contact Centre**
**1174279**
**Receipts andpayments accounts**
Period start date
**To**
Period end date
1/1/2025
12/31/2025
**For the period**
**from**
~~ee ee_~~|**No (if any)**
**CC16a**
**Birmingham Child Contact Centre**
**1174279**
**Receipts andpayments accounts**
Period start date
**To**
Period end date
1/1/2025
12/31/2025
**For the period**
**from**
~~ee ee_~~|**No (if any)**
**CC16a**
**Birmingham Child Contact Centre**
**1174279**
**Receipts andpayments accounts**
Period start date
**To**
Period end date
1/1/2025
12/31/2025
**For the period**
**from**
~~ee ee_~~|**No (if any)**
**CC16a**
**Birmingham Child Contact Centre**
**1174279**
**Receipts andpayments accounts**
Period start date
**To**
Period end date
1/1/2025
12/31/2025
**For the period**
**from**
~~ee ee_~~| |---|---|---|---|---|---|---|---|---|---|---| |**Section A Receipts and payments**||||||||||| |||**Unrestricted**
**funds**||**Restricted**
**funds**||**Endowment**
**funds**||**Total funds**||**Last year**| |||**to the nearest £**|**to the nearest £**|**to the nearest £**||**to the nearest £**||**to the nearest £**||**to the nearest £**| |**A1 Receipts**||||||||||| |Donations||**344**||**-**||**-**||**344**||**293**| |Grants||**-**||**13,759**||**-**||**13,759**||**10,916**| |||**-**||**-**||**-**||**-**||**-**| |||**-**||**-**||**-**||**-**||**-**| |||**-**||**-**||**-**||**-**||**-**| |||**-**||**-**||**-**||**-**||**-**| |||**-**||**-**||**-**||**-**||**-**| |||**-**||**-**||**-**||**-**||**-**| |**_Sub total_**_(Gross income for AR)_||**344**
_(Gross income for AR)_||**13,759**||**-**||**14,103**||**11,209**| |**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**_Sub total_ -**
**-**
**-**
**-**
**-**
**_Total receipts_ 344**
**13,759**
**-**
**14,103**
**11,209**
**A2 Asset and investment sales,**
**(see table).**
~~——_————~~||||||||||| |**A3 Payments**||||||||||| |Room Hire - Session, Training& Mtgs||**-**||**3,776**||**-**||**3,776**||**4,284**| |Volunteer Costs||**-**||**861**||**-**||**861**||**855**| |Insurance||**-**||**408**||**-**||**408**||**431**| |Nat Assn of Child Contact Centres Subs,||||||||||| |Trng||**-**||**1,952**||**-**||**1,952**||**1,300**| |Toys / Activities||**-**||**-**||**-**||**-**||**282**| |IT & GDPR||**-**||**1,987**||**-**||**1,987**||**1,854**| |Mobile Phones(x2)||**-**||**431**||**-**||**431**||**400**| |Misc Expenses inc Office||**-**||**585**||**-**||**585**||**552**| |Advertising||**-**||**5**||**-**||**5**||**1,954**| |**_Sub total_ **||**-**||**10,006**||**-**||**10,006**||**11,912**| |**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**_Sub total_ -**
**-**
**-**
**-**
**-**
**_Total payments_ -**
**10,006**
**-**
**10,006**
**11,912**
**_Net of receipts/(payments)_ 344**
**3,753**
**-**
**4,097**
**- 703**
**A5 Transfers between funds**
**-**
**-**
**-**
**-**
**-**
**A6 Cash funds last year end**
**3,535**
**10,456**
**-**
**13,991**
**14,694**
**_Cash funds this year end_ 3,879**
**14,209**
**-**
**18,088**
**13,991**
**A4 Asset and investment**
**purchases, (see table)**
~~————_——~~
~~=====~~||||||||||| ## **Section B Statement of assets and liabilities at the end of the period** |**Categories**
**B1 Cash funds**
**B2 Other monetary assets**
**B3 Investment assets**
**B5 Liabilities**
**B4 Assets retained for the**
**charity’s own use**|**Details**
Bank Account
**Details**
**Details**
**Details**
**Details**
**_Total cash funds_**
(agree balances with receipts and payments
account(s))|**to nearest £**
**3,879**
**-**
**-**
**3,879**
OK
**to nearest £**
**-**
**-**
**-**
**-**
**-**
**-**
**Unrestricted**
**funds**
**Unrestricted**
**funds**
**Fund to which**
**asset belongs**
**Fund to which**
**asset belongs**
**Fund to which**
**liability relates**|**to nearest £**
**14,209**
**-**
**-**
**14,209**
OK
**to nearest £**
**-**
**-**
**-**
**-**
**-**
**-**
**Cost (optional)**
**-**
**-**
**-**
**-**
**-**
**Cost (optional)**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**Restricted**
**funds**
**Restricted**
**funds**
**Amount due**
**(optional)**|**to nearest £**
**Endowment**
**funds**| |---|---|---|---|---| |||||**-**| |||||**-**| |||||**-**| |||||**-**| |||||OK| |||||**to nearest £**
**Endowment**
**funds**| |||||**-**| |||||**-**| |||||**-**| |||||**-**| |||||**-**| |||||**-**| |||||**Current value**
**(optional)**| |||||**-**| |||||**-**| |||||**-**| |||||**-**| |||||**-**| |||||**Current value**
**(optional)**| |||||**-**| |||||**-**| |||||**-**| |||||**-**| |||||**-**| |||||**-**| |||||**-**| |||||**-**| |||||**-**| |||||**When due**
**(optional)**| ||||**-**|| ||||**-**|| ||||**-**|| ||||**-**|| ||||**-**|| Signed by one or two trustees on behalf of all the trustees Signature Date of Print Name approval