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2025-03-31-accounts

Charity Regislralion No. 1173726 Charitable Incorporated Organisatlon CE011251 WORCESTER SAMARrrANS ANNUAL REPORT AND UNAUDITED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

WORCESTER SAMARITANS LEGAL AND ADMINISTRATIVE INFORMATION Trustees Andrew Gibbs Evelyn Brock Cheri Mackenzie Wendy Seward Lara Vafiadis David Blinslon Sandra Cwpey Charlty number 1173726 Charltable Incorporated Organlsatl¢Jn CE011251 Numbgr PrlnGlpal offlGe 10 Sansome Place Worcester Worcestershire WR1 1UA Ind?pénd•nt •xamln•r Kendall Wadley LLP M8r8vale House 27 Sansome Walk Worceslef WR1 1NU Bank•rs CAF 8ank Ltd 25 Kings Hill Avenue West Malling Kenl ME19 4JQ

WORCESTER SAMARITANS CONTENTS Pag• Tnjstees. reFQrt Independent examin8rfs report 10 Statement of financial athiti88 11 Balance she8t 12 Notes to the flnanclal ststements 13-21

WORCESTER SAMARITANS TRUSTEES. REPORT FOR THE YEAR ENDED 31 MARCH 2025 The tru$te8s present their ￿port and financial Statements for the year ended 31 March 2025. This Charitable Ints)rporaled Organisation was fom)ed in arx0Tda￿ with Central Office requiffjments to conduct the activities previously undertaken by The Samaritsns (wor￿ster Branch). charity number 244826. and on 1 October 2017 all assets. liabiliti'88 and actNlties were transfefred to this entity. The financial ststem&nts have been p￿pared in accordance with the accounbng policies set out in nole 1 to the financial stslemenls and comply with the charity's goveming document, the Charities Act 2011 and 'Accounling and Reporting by Charitses: Slalement of Recommended Practice applicable to charities preparing their accounls in accordance with the Finanoal Rewrting Standard applicable in the UK and Republic of Ireland {FRS 102) leffeclive 1 January 20191.. ObloctSves and a¢tlvlU•s Hlstory Samaritans w8s found8d in November 1953 to offer sympalhetic. caring and confidential support al any lime lo anyone feeling suicidal or in despair. 11 was the first 24-hour helpline to be set up in the Unlled Kingdom. There are 201 branches across the United Kingdom, thè Channel Islands. the Isle of Man an¢J the Republic of Ireland. These branches are maintained and run by over 20,000 volunteers. Worcesler branch opened on 3 October1963 in the Tything. The branch moved to 9 Sansome Place in 1976 and moved again to 10 Sansome Place in 2013 when the branch celebrated ils 50th anniversary on 5 October 2013. Until 2016 most branchas werè financially independent and raised funds for their running costs and managed reserves. From 2016 bfanches had the option to remain independent or affiliate with a cBnlral charity. Wor¢esler Samaritans voluntegrs voted lo remain independent. whlch led to the Incorpmtion of the now charity on the 7 July 2017. registered numb8r 1173726. Samarltans. vlslon, ml8slon and valu0$ Samaritans, vision is that fewer people die by sulcide. We WO￿ to achieve this wsion by making il our mission lo alleviate emotional distress and reduce the incidence of suicidal feelings and suiudal behaviour. We are committed lo the following values.. Listening Confidenlialily Being non-judgmental - Human contact People making their own decisions The objectlves 1. To be available 24 hours a day 2. To provid8 a publlc benefit which grves confident￿?1 emotional support for p8opI8 in despair The a¢tl¥lti•s 1. To prowde confidential emotional support for people vtho are experiencing feelings of di51ress or despair. including those which may lead to sui¢id6 2. To advance education by providing with a better understsnding of suicide. suicmjal b8hawryJr and tho value of expressing feelings that may lead to suiade. The trustees hav6 paid due regard to guidance issu8d by the Charity Ccrfnmission in daciding what activities they should undertako.

WORCESTER SAMARITANS TRUSTEES. REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Achièv•m•nts and porforniance Following the Covid years things have thanged in volunteer 8ector. People's Working practice$ have changed along with their priorities. This has led lo volunteers changing their ¢ommitment to regular shifts and whal dayl times now suit them. The resulting impact has been some shift closures on an unpredictable basis. Despite this we continue to have tsvo recnJitm8nt processes in the year. face to face in the branch and we hav8 welcomed new volunteers into our Worcester Branch at the end of this pr(t8ss. This process takes a lol of commitment from all involved in the diffe￿nt aspects of training and SUPFMirwd our new colieagugs through all of th8 Stages to Wofking individually answering telephone calls in the branch. Our team of volunteers who support the Listening scheme at HMP Hewell have continued with their r8gular visits, supportlng Listeners and deliverlng training to ensure tho ongolng SUCLess of the scheme. They are wamily welcomad by the Leadership team at HMP Hewell. Sadly, the finandal sltuation which has develcped in Ihe UK over the past year has Inueased the number of often upsetting Calls received from callers wth no one lo lum lo. often frightened a￿ul their fuluT8. Our volunteers work haTd to provide an ernpathetic place for callers to Sha￿ their thoughts and f&8lings. Due lo the national financial situation Ihe branch has not received as many grants, however the BLT work together wilh the treasurer lo monitor expenditure and ensure that funds are used appropriately. Branch investments continue lo provide a sound financial base. Fln4ncl41 r•vl•w During the year the charity received total inc<)me of £19.597. This comprlsed of Individual donathws of £1.SM)9. Corporate donations and Trust Grants of £6.OIJO, Glft Ald of £2.473, Investment Incom8 of £3,223 and £5,992 from various other sources. Expenditure amounted to £37.609. giving an overall r8sult this year of expenditure exc6ding ineomé by £16,416. Funds held as at 311t March 2025 amounted to £208.660. which comprlse of: Designated funds of £158.420 12024 £123.8301 this includes the charitls propgty at cost and an amount earmarked for necessary propety improvements and training Restrielgd funds of £nil12024 £6.3171 Unrestricted funds of £50.240 {2024 £94,929) The chartys free r8sems figure. whkh Is unTestri¢Xgd funds after making albwanc8s for fixod assets amounts to £45,405 {£89.922}, this equates to just over one year5. Worth of current expendilure. The Charity 18 dependent upon donalions from the public and Grant Making Trusts to gènerate the income required lo keep the branch open every day ol the year for Ihose who need IL The Truslees have consid8red the most appropriate Oicy for investing funds and has found that the COIF Charities Fixed Interest Fund meets their requirements regarding income and Capital rnainlenance. They consider the return on investrnents to be Satisfactory. Future plans Our strategy for the next five years will see us continuing to improve the quality and &￿SiStenCY of the seNlce we offer. achieving greater access to our seNices, having stronger connecb'ons with our partners and developing ways lo provide evidenGe of the dtlference we make. The tharity ts Th)w wel￿PlaCed to deliver its obje¢tivos for the foreseeable future.

WORCESTER SAMARITANS TRUSTEES. REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Structurg, governancg and managem•nl Worcester Samaritans is a Charitable Incorporated Organisation. Worcesler Samaritsns is an affiliated branch registered as an individual charity, number 1173726. Its governing documents include the branch constitution. branch agreement and operating agreement. The Branch Leadershlp Team Is comprised of the Branch Trustees linduding the Branch Dire¢torl and the Deputy Directors. Trustees a￿ elected by members of the Worcest8r branth al the AGM and hold office for maximum period of six years. pl￿)r to seléction. prospectiv8 truslees are seen by the Branch Director who explains an ouuine of their duties. Once they have been appoinl8d they complete mandatory online training offered by the Central Charity. Currently there are deputies covering selection aTrJ recruitment, training, outreach. facilities, volunieers support and the prison listening scheme. The trustees who sewl during the year and up to the dale of synature of the financial statem8nls were: Wendy Seward (Appointed 01104120241 Andrew Gibbs (Appointed 20109120221 Evelyn Brock (Appointed 20109120221 Sandra Coopey (Appointed 20110120231 Cheri Mackenzi8 (Appointed 20110120231 David Blinston (Appointed 01104120241 Lara Vafiadis (Appointod 01104120241 Recrultrnent and appolntment of new trustees The minimum number of trustees shall be three and the maximum number of trustees shall be thirteen. The tnJst88s of the charity shall comprise.. . Branch Director- A trustee selected by the Members following a process approved by Samaritans Central Charity, with the role of secretary and treasurer being elecled and up to eight additional Iruslees elected by the Members: and - up to Cowopled trustees appointed by the tNslees, so long as the lolal number of Iru$lees does not exceed thirteen. As a means of induction new truste•s are provided with an information pack and arg Tequired to Complete on-line training to cover their role as Iruslee. Information provid8d includes the Charities Commission publication CC3(al descrlbing the responsibilities of charity trustees. and details of the constilulion and govemance required. whi¢h is specific to their branch. The on-line training package is readily available and has been designed speafieally by the Samarilans Central Offiee with all need$ of trustees in mind. Organlsatlon of the Worcoster Branch Worcester Branch operates from a building that it ovm$ al. 10 Sansome Place, Worcester. Calls are takèn on th8 telephone. Days are divided into shifts, each shift having a shift leader. Phone calls are made lo the National number, 116 123 for free. Calls a￿ automats"calty directed to a branch whth has a phone line available at that lim8. Teams of prisoner listeners have been trained al HMP Hewell, which are managed by Volunteers from the branch. Worcester Samaritsns is a financtally sell-SUPPOrting Charity. Remuneratlon pollcy All the activities are perfo￿ed by volunteers only. there a￿ no employees. As a consequence rernuneTat￿n is being paid and thère is no policy on this matter. Risk rnanag8m•nt In accordance with the Statement of Recommended Practice 2000. the trustees recognise th8 risks to which a charity rnight be gxposed. The trustees have carried out a rgview of such risks in order to lde￿￿fy risks that may be applicable to Worcester Samaritans, and to initiate systems to mitigate those risks.

WORCESTER SAMARITANS TRUSTEES. REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 The tnJslees' report was approved by Ihe Board of TN$tees. Wendy Trustee Dated.. 10 September 2025 eward

WORCESTER SAMARITANS TRUSTEES. REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Dlractor's Report for 2024-2025 In April 2024 a new dire(aor was appointed for the branch. Wendy 790. This vras fotlowed by the establishment of a new Branch Leadership Team {BLTI. Morale was at a low point following three difficult years, but there will now be three years of stability. Many volunt8ers {L¥)th listening and supp￿) stepped up to tske extra r8sponsibilili88 within the branch including.. Admlnl8tratlon ci Leader duties Li Rota administration Li Managing our facillti¢• El Health and safety 11 Outreach El Training [1 Prlsons Ei Volunteer support 'frSonds' E Trgasurer E. Grant Appllcatlons [,' Rgtention Ei Housakgeplng E! Recrultrnent and 8el¢cllon EI DBS Checks 11 IT Support 11 Grant Appllcatlons 11 Network Rall Coordlnator All of these roles are essential to allow our branch to function effiaèntiy $0 we are able lo provide an excellent service for our callers. My grateful thanks go lo everyone in the branth for all they have done and are continuing lo do. Following a consultation with volunteers. it was dedded to embark on a number of r8pairs and renovations to the branch which are intended to anhance the exporience of the volunteèrs on duty. The improvements include reconfigur8tion of the lislenor aroa and provision of a separate refreshment area. Aso, maintenance of the building, included a new flat roof lo the rear of the building, replacement guttering. front and rear. and secondary glazing lo a window at the front. The latter tsvo of which are required lo adhere to Grade 11 lisled building regulations. Samaritans launched the new Listening Centre on Tuesday Novèmber 5th at 11.30am. At this point our phonè$ were removed and we started taking calls through the int0m•t. Our branch was in tho 500)nd pha8• of this transition and it has been designed lo give an improved listening experience for volunteers. All volunteers now have to have ènh8ncéd DBS ¢h8d(s 8nd so the whole branch had lo go through the new proc8ss. This was 8 mammoth undertaking lo gel everyone through in three months and our huge thanks must go to our DBS team who put a great deal of time and effort into gettlng this protÈgs completed on ttme. Particularly pleasing has been the reintroduction of our outreach wor* whith has been missing since the pandemic. Lara 1082 our Deputy Director for Outreach and her leam have been working hard to re4stablish this area largeling particularly where there is a need. All Samaritsns have to be involved in Continuous develoFffnent to ensu￿ their $kill$ and knowledge is up to dale. This year we reintroduce(I Peer lo Peer mentoring which gave volunteers the opportunity to listen to their peers taking calls and then provide feedback. It proved lo be an Inte￿stIng leaming experience for many and has been well received. Our ¢ompulsory training this year was a module focusing on EDI and had to be Lxsmpleted by all volunteers both listening and SUPFJQrt.

WORCESTER SAMARITANS TRUSTEES. REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 The branch continued to offer Ihe usual support and ¢ommitment to the natk)nal helpline 116123. answering 18rge numbers of calls and providing. as always, the wlling ear to those in distress. We made some slight changes lo our rota to wovide more C•)verage of night hours. The calls be￿een midnight and 6am are often the most challenging yel deeply rewarding as this is when callers can feel most alone. wth no family or friends to tum to. Funds continued to be somewhat less than prtrpandemic amounts but our treasurer continues to monitor the position. ever mindful of the risk of potentially unexpected ¢alls on branch funds. Recruilrnenl and retention of volunteers remained a priority as inevitably individuals. circumstsnces Char￿ resuth'ng in established Samaritans leaving. The BLT and TTuslees remain aware of the numbers of'a¢tNe' Ilstening Samaritans. Worce$ler branch continued in it's involvement with HMP Hewell. regular visits are undertaken lo provide support to thos8 resident in Ihe 8Stablishm8nl and Ihoso working and involved in their care. In November 2024 we wère Invofved In a Quality Review which Involved several m8•ting$ with various members of our branch. The outcomes were positive and the quality mentee5 were very ¢omplimentary about the culture of 'mutual support and kindn8ss' that they saw in th8 branch. They presented u5 With a few tsrgels which we have managed lo a¢hieve. The branch, as it can be seen, continued to run as an effective branth of'The Samartlans.. Wendy 790 Dlr•ctor Trea•uror Roport 2024-2S Gift Aid has been claimed in respect of individual donatbons resulting in a paym6nt of £2.473 to the Branch. Contribution$ from wrporate sponsors and grants frcrfn trusts generated around £6,000 of income during the year. An imwrtant source of contrlbutions was from shoppin9 and donation sites used by suppjtors. such Just Giving and Easy Fundraising whith colleclively provided £2,938 01 income to the 8ranch. It is hoped that thls fomi of fundrai51ng wlll conlfjnue to increase as 8upF￿rterS bocoma more aware of IL Expense8 involved In supporting the Prison Listening Scheme were reeouped from Sam8ritans Central and the88 amounted lo £2,039. Woree$ter Samarilans has successfully claimed and recovered 100% of Listening Scheme expenses, which is in excess of the Flat Rate Scheme which was introduced in the last financial year. It is hoped that these activities will continue lo effectively operale al nil ￿$1 to the Branch. Contributions from individuals amounted lo £3.710 and remain an important proportion of tho total annual income to the Branch. Gift Aid will be claimed from HMRC whorg appropriate. Expenditure exceeded income by around £18.012 during Ihe year. Major expoThJiture is planned for the next year including improvements and refurbishment of the Branch as well as general repairs and maintenance of the building. An amount of £50,000 from the r￿1VeS has been eam18rked for this work. The investment held by the charity with CCLA was valued al £63.126.58 aftd the deF¥)Sit account held £27,379.80 as at 311t Ma￿h 2025, and these provided total income of £1.761 during the year. These are still considered lo be sultable to provide income and maintain th8 value of capital wth a reasonable return. Androw 018 Branch Tr•asurer

WORCESTER SAMARITANS TRUSTEES. REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Prlson T•am Réport A huge thanks to everyone on th& prison team for your time and energy, and your passion and commitment to Ihe Listeners and therefore the callers. We know the Listeners save lives.... And we also know the Listenerg appreciate our ¢ommilment to them - because they lell us. We have seen some S￿nifiCant changes in the Prison Team this year...crucially with Marjori8 stepping dcmn as BPSO for HMP Hewell. We have also said farewell from the Team to Debbie. LaW￿nCe and Evelyn. We welcome a new team member- Sarah11M - to the Team and look forward to the year ahead. A multitude of happ8niDgs and events through the year. The list below is not exhaustive...., but rr#)st notably the prlson team.. Carriod out 41ots of training - Extemal pressures Ix the prison system has Increased Ihe18vel of chum of our Listeners lo the highest il has aver been. We woukl typically have around 20 Listeners supporting the Scheme and al one polnt this year we were reduced to 61 The level of resource required lo support this amount of training is high. and I'm really grateful to the prison team member5 for finding the time lo do this. Thank you. trainers team merrt)ers who supporti Supported the Chiklren and Families team al their Evènts always a joy. and the men are always very complimentary not only about Dian8 & h8r cakes but also about our support in general. They love to Introduce us to their families. There has again been a considerablo amount of change in staff Governors al Hewell this year - induding in Safer Custody. Rebuilding those relationships which enable and support the Listeners is Important and a lot of work has gone into d¢Jng just that. We were joined at a Listener meeting in recent weeks by Her Majesty's Inspeclorale of Prisons IHMIPI, They came lo ask questions and take feedbad( from the Listeners and the SAMS who support tha Scheme. HMIP hugely value what we and the Listeners do. Listeners and Samaritans - we do make difference. and we see Ihat every week. Well done to everyone Involved. l am so pyoud to ba part of th1$ amazlng team. If you think prison volunteering mwJht be for you please gel in touch. We can arrange a no￿blIgation 't8Ster' se55ion. We would love you lo loin our team. Come and find out what happens al a LI￿ener support meeting. 11 might give you a new ￿rspectiVe when you next pick up a ￿11 al the Branch from a prisoner. Mlranda1061 8PSO HMP HEWELL

WORCESTER SAMARITANS TRUSTEES. REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Tralning Roport Since June 2024 Pinky 892 and her t8am of skdls prdctise helpers have completed three Core Training Courses, {Summer and Autumn 24 and Spring 251, consisting of trydiner4ed sessions wa Z¢>)m and in the branch. complemented by the required digital &Leaming modules. After the Core Training. our Mentors become crucial to the next stage of an Ns's training jtsjmey. Pinky 892 recruited more valued mentors enabling the NS'S to gain confidence and insights to the role of a listening volunle&r. A huge Ihanks to Stuart 1064 who led the Embedded Deveiopment training sessions in person in the branch. These ED sessions give our NS'S the valuablé opportunity to mael together to bring fO￿ard for discussion, Issues and exporfences arlsing from their shifts, and querie$ arising from their required eLeaming. One particular highlight lo a training sèssi¢Jn was when we were joined by members of the Prison tearn along with some ex- Prison listener5. It was mo$1 infom)ative and such a privileg6. Not to mention the wonderful ¢ake that the prison team sharedl All Volunteers have been asked lo complete ￿ Equity. Diversity. Indusion online m(MJule by the end of June 2025. All but a handful have completed this in gcxxl time. Moving forward the￿ will be just Iwo recruitrnent and training intakes. Spring and Autumn starknng April 25. A huge thankyou to Pinky 892, Stuart 1064 and the learn of Mentors and helpers that make this training programme run successfully. Caryl 019IS) Tralnlng Admlnlstrator Outreach Annual Report." A Year of Expanded Reach and Growlng Porthor8hlps 2024- 2025 Ov6r the past year, Samaritans Worcester has significanlly expanded its ￿ltreath 8fforts, making a tangible Impact across our local communities. Numerous voluftleers have been instrumental in raising awareness and offering vitsl support, marking a period of dynamic engagement and strategic growth. K&y Engagem•nt Hlghllghts standout success was our presence at Crufts. vthere five volunteers thoroughly enjoyed the event demonstrating immonse enthusiasm and a desir6 for continued involvem&nt in fijture outreach. This success underscores the power of direct engagement. We also delivered highly impacthjl training sessions. notsbly at St. Egwin School in Pershore. Feedback from Louise, the Assistant Hea¢J. praised the excellent and well-re¢eivod session, highlighting how it empowered Islaffj to be aNe lo have those previously awkward conversaticrfls and provided useful hints and lips in how lo be truly pres8nl. Such leslimonials affirm the critical value of our training. Beyond these, our presence al events like Brew Monday coupled with a rec8nl visil lo Worcesl8r Sixth Form Collgge, reflects our commitment to conne¢llng with diversè groups across th8 area. Str•ngthonlng Strat•glc Coll¥boratlon• A crucial aspecl of our outreach has been fostering stronger partnerships. Our monthly calls with Louise McEvoy, Advanced Public Health Praditioner, have been highly productive, discussing key initiab'ves such as polontial signage at Diglis in Worcesler, participation in l¢xal events, and the Strateg￿ expansion of our school tslk offerings lo more institutions. We are also actively setting up calls With regional outreath teams lo share ideas and best practices, enhancing our collective impact. Furthermore, we've initiated contact with vitsl local organisalions induding Community Help Centre, The Old Needle Works. Batchley Support Group, and Chands. underscoring our commitment to building robust community nets￿rkS.

WORCESTER SAMARITANS TRUSTEES, REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Workshops and FU￿re Strategy Central to pr6ventative work is the offering of Active Listening Workshop$ to businesses a￿1 schools. designed lo equip more people with essential communication and support skills. Looking ahead, a regional team meeting scheduled for July 5th will be pivotal. The agenda indudes a Back to Basics se$$ion ¢overing our big three policies for outreach, discussions on tsrget groups. a deèp dive into feedbac* from Crufts, and brainstonning solV￿.0nS for challenges faced with our work5hop5. Our Outreach Lead. Lara, is diligently WOfkin9 on building out a larger, more robust outreach team and strengthening Ihesg vital local ommunity partnerships. While the last two months have seen a sjower pace due to personal work commitments, we are confld8nt that with a growing 188m. th898 èfforts will truty fi(￿riSh and come tcgether effecllvely. Lara 1082 Deputy Dlr•ctorfor Oulr•ach Rocrultment and Selectlon Taking over the Selection k)rocess at Ihe beginning of 2025 proved daunting. as, by the lime we were up and running. there was a large backlog of applicants.. also, the Branch Management Tool was difficult lo manage and often less than helpfvl. However, Sue's technological skills contributed in no small measure lo a successfvl fitsl round of selection, as did the good-nalured generosity in patience. time and skill offered by our interview team. Additional interview sessions helped to clear th8 backlog and we $￿ured impressNe numborn for summer trainlng, tog8th•r wlth 8ov•ral mora prosp8ctiv8 volunt•ors deferring to th8 autumn Session. The cara and cont8nt of a W￿1￿c61V•d Infomalion Ev•ning provided a vilal slarting point in thé would-b8 volun16&rs' Samaritsn$ loumay.. we fè61 mora than 8var that it 1$ really 08sontial that th•y know from the $lart what 5$ Involved and expèelèd in volunteering wth us. As always, our mentors play an important part in 8UPPfKting and retaining the volunteers we train and wa are so gratefijl for their unstinting input. Evelyn 292 D•puty Dlr•¢tor for R•cfultment and Su• 911 R•crullm•nt Adrnlnhtrntlon

WORCESTER SAMARITANS INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF WORCESTER SAMARITANS I rep)rt to the trus1￿ on my examination of the ffinancAal ststements of Worcester Samaritans {the tharityl for the year ended 31 March 2025. Responsibilltles and basis of report As the trustees of the charity you are ￿￿nsIble for the preparation of the financial statements in accordance with the requirements of the chari￿3 Act 2011 Ilhe 2011 Act). I report in raspect of my examination of the charity's financial statemenls carried out un(ler sodion 145 of the 2011 Act. In carying out my examinats'on I heve followed all the applicable Directions given by the Chaiity Commission under section 145151(b) of the 2011 ACL Indepondont examlnerfs statemonl Your attention is drawn to the fact that lh8 charity has prepared financial stat8ments in a￿[￿dance with A¢counling and Reports'ng by Charities preparing their accounts in aco)rdance with the Financial Reporknng Standard applicable in the UK and Republic of Ireland (FRS 102} in preference to the Accounting and Reporting by Charities.. Ststement of Recommended Practice issued on 1 April 2005 which is referred lo in the extant regulallons but has now been withdrawn. l understand that this has been done in order for financial statements to promde a tfue and fair view In accordance with Generally Accepted Ac£ounting P￿ticA effective for reportiTra p8riods btyinning on or aftor 1 January 2015. I have completed my examination. I confimi that no matters have com8 to my attention in connection with the examination giving me cause to believo that in any material resp¢¢t'. accounting records were not kepl in respe¢l of the charity a5 fwuifed by section 130 of the 2011 Act; or the finan¢i81 stslemenls do nol accord with those records,. or the financial ststements do not comply the applicable requirements con¢eming the fomi and conlenl of accounts sel out in the Charities (Accounts and Reports) Regulations 2008 other than any requirement that the accounts glve a true and fair view which is not a matter ¢on$idered as part of an independent examination. I have no concems and have come across no other matters in connectbon wth the examination to which attention should b8 drawn in thi$ report in order to enable a proper understandiry of the financial statements to be reach$d. Sarah J. Morley BAIHons) ACA Kendall Wadley LLP Merevale House 27 Sansomé Walk Worcester WR1 1NU Dated= 10 September 2025 10-

WORCESTER SAMARITANS STATEMENT OF FINANCIAL ACTIVITIES INCLUDING INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 31 MARCH 2025 Unrestrlcted Restrlct funds funds 2025 2025 Total Unrestricted Restricted fvnds funds 2024 2024 Total 2025 2024 Notss Incorng from: Donations and legacies Charitable activities Other trading 8Ctivilies Investments 10.382 10.382 2.039 3.953 3,223 22.637 22,637 3.096 5.800 2.039 3.953 3.223 2.380 Total Income 17,558 2.039 19.597 30.817 33.913 Ex endlture on: Raising funds Charitsble activities 28.609 36.965 29.329 3,128 32.457 Total resour¢o5 expended 29.253 37.609 29,329 3,128 32,457 Nel Ilossesllgains on investments 12 1.596 1.596 2.607 2.607 Net rnov•m•nt In funds (10.0991 16.317) {16.416) 4.095 (321 4.063 Fund balances at 1 April 2024 218,759 6.317 225.076 214.664 6,349 221,013 Fund b8lan¢o8 at 31 March 2025 208,660 218.759 6,317 225,076 Th8 slal8ment of financial activities includes all gains and losses recognised in the year. The statement of financial activities includes all gains and losses recognised in the year. All income and expenditu derive from Gontinuin9 actiwties. 11

WORCESTER SAMARITANS BALANCE SHEET ASAT31 MARCH 2025 2025 2024 Notè• Flxad assats Tangible assets Inv88tments 13 14 113.255 63.127 115.302 61.531 176.382 176,833 Currnnt a•s•ts Debtors Cash at bank and in hand 15 1.$42 33,794 2,590 48.277 35,336 50.867 Credltorn: amounts falllng due wlthln one yoar {3.058) (2.6241 Net current assets 32,278 48.243 Total us•ts l•s• curr•nt Ilabllltl•s 208.680 225,076 Incomfr fund• Reslricled funds Unreslrict6d fund D88ign818d funds General unr8stn'ct8d funds 17 6,317 158.420 50.240 123.830 94.929 208.680 218,759 208,680 22S,076 The flnancial st8t8ments were approved by the Trustees on 10 September 2025 and signed on their behalf.. Wendy Seward Chair of Trustees 12-

WORCESTER SAMARITANS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 Accounting policies Charlty Inforniatlon Worcester Samaritans is a Charitable Incorporaled Organisation. The priniapal address is 10 Sansome Place. Worcester, WR1 1 UA. 1.1 Accounting conv•ntlon The financial statements have been Fwepared in attordanco with the chariV$ Igoveming do¢umentl. the Charities Act 2011 and 'Accounting and Reporting by Charitie$'. Statement of Recommended Practice applicable to charities preparing their aCC(￿nts in accordan¢e with the Financial Reporting Stsndard applicable in the UK and Republic of Ireland IFRS 102) leffeGtive 1 January 20191.. The tharity is a Public Bentfrt Enthy as defined by FRS 102. The charity has taken advantsge of the provbsions in Ihg SORP for charities applying FRS 102 Update Bulletin 1 nol to prepare a Statemgnt of Cash Flows. The finandal statements are prepared in sterfing. which is the functional currency of the charfty. Mon&tsry amounts in these financial statements are rounded trj the nearest £. The flnanclal stslements have been prepared under the hislotical cost convention. modified to inctude the revaluation certain financial instruments at fair value. Th& principal attountsng poliries adopted are s81 out below. 1.2 Golng conc•rn At the lime of approving the financial statements. the trustees have a reasonab16 8XP8Ctation that the charlty has adequate resources to continue in operalh)nal existence for the foreseeable future. Thus the trustees contsnue lo adopt the going concem basis ol accounting in preparing the financial slatements. 1.3 Charltablfr funds Vnr8Stn'ct8d funds are availablo for use at the disttètion of the trustees in furtherance of their charitabl8 objectives. Restricted funds are sublecl to spe¢tfi¢ condttsons by donors or granlors as to how they may be used. The purposes and uses of the restr¢'cted funds are set out in the notes lo the finanual statements. 1.4 Income Income Is recognlsed when the charlty Is legally entltled to It after any perforrnan￿ condltlons have been met. the amounts can be measured reliably. and rt is probable that income will be rec￿ved. Cash donations are reo)gnised on receipl. Other donations are recognised once the chafity has been notified of the donation, unless performanc£ conditions require daferral of the amount. Income tax recoverable in relation to donatsons received und&r Gfft or deeds ol Govenant is recognised at the time of the donation. Leg8cbes are recognised on Tr¢eipt or otherwise rf the tharity has been notified of an impgnding distribution. the amount is known. and recelpt is expected. If the amtyjnt is not known. the loga¢y is treated as contingent asseL 1.5 Expenditure Liabilities are accounted for at the point al ￿1¢h a ¢ontrd¢lual obligation has been fulfilled and a Ilability vests on the charity. 13-

WORCESTER SAMARITANS NOTES TO THE FINANCIAL STATEMENTS {CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Accountlng pollclgs (Contlnued) 1.6 Tanglble flxed assets Tangible fixed assets are initially measurod al eosl and subs•quenty m8asuTed at co$t or valuation, net of depreciation and any Impairment losses. DepreCIa￿on bs re(xKJnised so as to writ• off the LTht or valuation of assets less their residual values over their useful lives on the following bases.. Freehold land and bulldlngs Fixtures and fittings 2% on cost for buildings, land Is not depreciated 20% on cost The gain or loss arfslng on the disposal of an asset is deternin￿ as the dlffer8nc£ betsve8n tho sal• procoeds and the earying value of the asset. and is recogniwj in the stalemtrnt of ffinancial activits'es. 1.7 Flxed asset 5nvgstments Fixed asset investments ar8 initially m88sured al transacllon prlce exdudlng transaction costs, and aro $ub$equenlly measured at fair value al 8ach reporting dale. Charges in fair value aw recognise(l in net incomellexpenditure) for the year. Transaclion o)sts are expensed as in¢urr8d. 1.8 Impalnnent of fixed assets Al each reporting end date, the charity reviews the carrying amounts of its tangible 8ssels to determine whether there is any indication that those assets have suffered an impaimienl Ios8. If any such indication exists. the recoverable amount of the asset is estimated in order to detemiina th8 extent of the impairment loss {rf any). 1.9 Cash and caih equlval•nts Cash and cash equivalents include cash in hand. deposits held al call wlth banks. and other short-tsmi liquid investments with original maturikn'es of three months ￿ less. 1.10 Flnanclal In8tNm•nt¥ The charity has elected to apply the provisions of Section 11 '8asic Financial Instruments. and Sectlon 12 'Olher Financial Instruments Issues. of FRS 102 to all of its financial instrumenls. Financial Instruments are re￿gnised in the charitys balanc8 sheet when the charity b8comés party lo the contractual provisions of the instrument. Baslc flnanclal assets Basic financial assets, which include dobtors and c*sh and bank balances. are inrtially measured al transaction pri¢e induding transaction Costs and are $ubsequenty carried al amortised cost using the effective intèrèst. Financial ass61$ classified as ￿1vable wthin cTh year are not amortised. Baslc Ilnanclal 118bllltles 8asic financial liabilitie$. including credilors are initially reccgnised al transactv3n. Finanraal liabilitiès classif￿d as payable within one y6ar ale not amortlsed. D8rocognltlon of financial Ilabilllles Financial liabilities are derecognis&d when thé th8rity's contractual obligation8 explre or are discharged or Cancelled. 14-

WORCESTER SAMARITANS NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Crltlcal accounting estimates and judggmgnts In the application of the charity's accounting policies, the trustees affj wuired to make judgements. estimates and assumptions about the carrying amount of assets and liabilities thal are not readlty apparent trom other gources. The eslimales and associated assumptions are based on historical experience and other factors that are considered to be relevant. Actual results may differ from these estimates. The estimat85 and underlying assumptions are reviewed on an ongolng basis. Revisions to accounting eslimales are recc4Jnised in the perifxl in which the estimate is ￿ViSed where the revision affects only that period, or in the period ol the revision and fulure periods where the revlsion affects t(Jth current and future pariods. Income from donallon• and legaclos Unr•strlct•d funds 2025 Unr•strlctod funds 2024 Donations and gtfts Other 6,1)00 4.382 11.000 11.637 10.382 22,637 Donatlons and glft• Turner Trust Cadbury Trust Hawthorne Charllable Trust The Patrick Trusl 2,000 4.1)00 4.￿0 1,000 11.fy)0 Incom• from charttabl• actlvltlos Restrlclod lunds 2025 RoStrl¢ted funds 2024 Prison services- restrlcled In￿Me 2.039 Other tradlng actlvlti•s 2025 2024 Fundraising events 3.953 15-

WORCESTER SAMARITANS NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Invastmants 2025 2024 Income from listed inveslments Interest recaivable 1.761 1.462 1,CQ1 1.379 3.223 2,380 Expendlturo on ralslng fund• Vnrnstrlctod Unre$trl¢tad funds funds 2025 2024 Fundralslng and publlclty Other fundralsing costs 16-

WORCESTER SAMARITANS NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Charltabl• actlvitigs Branch Running Costs Prlson Servlces Total Totsl 2024 Depreciation and impairment Premises repairs and renewal$ Printing. postage and ststionery T8lephone Heal, lighl, watér and insurance Housekeeping Volunteers expenses Training and conference$ Parking Sundry expenses 88nk charges 4,877 2,425 122 2,024 4,310 2,810 4,321 163 1,985 622 1.488 4.892 3.025 3.961 495 1.721 55 60 622 488 1.805 2.025 692 495 1,721 3.087 3.269 55 60 13.952 8,356 22,308 22,247 Share of govemance costs (see note 10) 14,657 14,657 10.210 28.609 8.356 36.965 32.457 Analy818 by fund Unrestrscled fund¥ Restricted funds 28,809 28,609 8,356 29.329 3.128 8,356 28.609 8.356 36,965 32,457 For th• y••r •nd•d 31 PA•r¢h 2024 Unrestricted funds RestHcted lund¥ 29,329 29,329 3,128 3.128 29.329 3.128 32,457 Truste9• It is the policy of the Charity to reimburse in full, all expens95 pro￿rIY incurred by its volunl88rs in connection wilh its charitable actlvr(ies. Th8 Charity's Truslees, those who serve on the Management Committee, are relmbursed expenses in accordance with that policy in common wilh all olher volunteers. the total amount included in volunteers, and direclorfs expenses which relates to 112024 - 1) trustees being reimbursed is £926 12024- £4091 for mileage, postage, stationery. telephone. property repairs and sundry expenses. Where personal circumst￿ceS perniit expenses are gfft aided back to the charity and induded in donations. The Samaritans has centrally effected profession81 indemnity insurance to protect employees, TTUStee$. Directors and other volunteer members of 811 Samaritan bror￿hes. 17-

WORCESTER SAMARITANS NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 10 Support costs Support Gov•rnanc• costs 2025 2024 Basls of ollocatlon Independent 8xamination Contribution lo Samaritans G.O. 1.560 Gov8manca Govemance 13.097 13,097 8,650 14.657 14.657 10,210 Analysed between Charitable aclivits'es 14,657 14.657 10,210 Govemance costs indudes payments to accountants of £1,560 (2024 - £1,440) for the conduct of tho independent examination. 11 EmployoOS There were no employe8s during the year. 12 Net {lowJe8ygalns on Investments 2025 2024 Revaluation of invesknents 1.596 2.607 18-

WORCESTER SAMARITANS NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 13 Tanglblo fixgd ¥8sgts FI￿hold l)nd FIMur•• and •nd bulldlng• fittlnyi Total Cost Al 1 April 2024 Additions 129.037 57.408 1.957 186,445 1.957 Al 31 March 2025 129,037 59,365 188,402 Dopre¢l•tlon and Impalrrnent Al 1 April 2024 Depreciation charged in th8 year 18,742 1,875 52,401 2,129 71.143 At 31 March 2025 20,617 54,530 75,147 Carrylng amount Al 31 March 2025 108.420 4,835 113.255 At 31 March 2024 110,295 5,007 115,302 14 Flx•d as•at Invo$tm•nts Ll•t•d Investm•nts Cost or valuation Al 1 April 2024 Valuation changos 81,531 1,596 Al 31 March 2025 63.127 Carrylng amount At 31 March 2025 63,127 At 31 March 2024 61.531 15 Debtors 2025 2024 Amounts falllng due wlthln on? ￿ar. Prepayments and accrued income 1,542 2.590 19-

WORCESTER SAMARITANS NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 16 Crodltor8: amoufftts falllng duè wlthln ono yoar 2025 2024 Accruals and deferred income 3.058 2,624 17 Restrlctèd funds The restricted furKls of the chafity comprise the unexpended balances of donations and grants held on trnst subject to specific conditions by donors as to how Ih8y may be used. At 1 Apfll 2024 Incomlng Resources At 31 March r•8ourco• •xpendod 2025 Prison Grant 6.317 2.039 (8.356) Pr•vlou• y•ar". At 1 Aprfl 2023 InGomlng Re60ur¢es At 31 March resources •xpend•d 2024 Prison Grant 6.349 (3.128) 6.317 The prtson granl represents funds received from Samarltans General Offic• to COV8r co8ts Incurred In runnlng the 'Listener scheme, in local prisons.

WORCESTER SAMARITANS NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 18 Dosignatsd funds The unrestricted funds of th8 charity compris8 the un8xpended balances of donatlons and grants whlch are not subject lo spectfic condiltons by donors and grantors as to how they may be used. These includ8 deslgnated funds which have been set aside OLrt of unrestricted fijnds by the tnjslees for speafic purposes. 8al8nc• at R••our¢ B•lan¢• at •xpond•d 1 Apr612024 R￿0￿real •xp•nd•d Tran•f•r• 8•lanc• at 31 M•r¢h 2025 1 April 2023 Land and 8ulldlngs Property Improvement and Tralning 112,170 11.875) 110.295 {1.8751 108.420 16,537 13,002) 13.535 {2.129) 38.594 50.C(JO 128.707 (4.8771 123.830 (4,004) 38.594 158,420 The Charity asstgns the freehold land and buildings held to a deslgnated fvnd. This is done to ensure that the Charity will have a suitable level of reserves to meet future depreciation costs relating lo these langiblg fixed assets and lo r8cognis8 Ihe fact that future depreciation charges will not dir9dy affect the net OP8rating capital of the Charity. Additional sums are also set aside for future improvements and for Ihe furtherance of training programm8S. 19 Analysls ol nat as$•t$ botwn funds Unr•¥triCt•D￿lqnat0d R￿1￿cl•d d fund• funds lund• 202S 2025 2025 Unrn•iriet•d D•Sgnat•dR•triet•d lun lund• lunds 2025 2024 2024 Totsl Tot•1 Fund balances at 31 March 2025 are represented by.. Tangible assets 4,835 108.420 Investments 63,127 Current asselsllli8bililie$) 117.722) 50.Crf)o 113,255 63.127 32.278 5,007 110,295 61.531 28.391 115,302 61.531 13.535 6.317 48.243 50,240 158,420 208,660 94,929 123,830 6,317 225,076 20 Rolatsd party transactlons There were no di$¢losabb related party transactions durlng the year12024 - none) other than those as shown in note 9. 21