Charity Regislralion No. 1173726
Charitable Incorporated Organisatlon CE011251
WORCESTER SAMARrrANS
ANNUAL REPORT AND UNAUDITED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025

WORCESTER SAMARITANS
LEGAL AND ADMINISTRATIVE INFORMATION
Trustees
Andrew Gibbs
Evelyn Brock
Cheri Mackenzie
Wendy Seward
Lara Vafiadis
David Blinslon
Sandra Cwpey
Charlty number
1173726
Charltable Incorporated Organlsatl¢Jn CE011251
Numbgr
PrlnGlpal offlGe
10 Sansome Place
Worcester
Worcestershire
WR1 1UA
Ind?pénd•nt •xamln•r
Kendall Wadley LLP
M8r8vale House
27 Sansome Walk
Worceslef
WR1 1NU
Bank•rs
CAF 8ank Ltd
25 Kings Hill Avenue
West Malling
Kenl
ME19 4JQ

WORCESTER SAMARITANS
CONTENTS
Pag•
Tnjstees. reFQrt
Independent examin8rfs report
10
Statement of financial athiti88
11
Balance she8t
12
Notes to the flnanclal ststements
13-21

WORCESTER SAMARITANS
TRUSTEES. REPORT
FOR THE YEAR ENDED 31 MARCH 2025
The tru$te8s present their ￿port and financial Statements for the year ended 31 March 2025.
This Charitable Ints)rporaled Organisation was fom)ed in arx0Tda￿ with Central Office requiffjments to conduct
the activities previously undertaken by The Samaritsns (wor￿ster Branch). charity number 244826. and on 1
October 2017 all assets. liabiliti'88 and actNlties were transfefred to this entity.
The financial ststem&nts have been p￿pared in accordance with the accounbng policies set out in nole 1 to the
financial stslemenls and comply with the charity's goveming document, the Charities Act 2011 and 'Accounling
and Reporting by Charitses: Slalement of Recommended Practice applicable to charities preparing their accounls
in accordance with the Finanoal Rewrting Standard applicable in the UK and Republic of Ireland {FRS 102)
leffeclive 1 January 20191..
ObloctSves and a¢tlvlU•s
Hlstory
Samaritans w8s found8d in November 1953 to offer sympalhetic. caring and confidential support al any lime lo
anyone feeling suicidal or in despair. 11 was the first 24-hour helpline to be set up in the Unlled Kingdom. There
are 201 branches across the United Kingdom, thè Channel Islands. the Isle of Man an¢J the Republic of Ireland.
These branches are maintained and run by over 20,000 volunteers. Worcesler branch opened on 3 October1963
in the Tything. The branch moved to 9 Sansome Place in 1976 and moved again to 10 Sansome Place in 2013
when the branch celebrated ils 50th anniversary on 5 October 2013. Until 2016 most branchas werè financially
independent and raised funds for their running costs and managed reserves. From 2016 bfanches had the option
to remain independent or affiliate with a cBnlral charity. Wor¢esler Samaritans voluntegrs voted lo remain
independent. whlch led to the Incorpmtion of the now charity on the 7 July 2017. registered numb8r 1173726.
Samarltans. vlslon, ml8slon and valu0$
Samaritans, vision is that fewer people die by sulcide. We WO￿ to achieve this wsion by making il our mission lo
alleviate emotional distress and reduce the incidence of suicidal feelings and suiudal behaviour. We are
committed lo the following values..
Listening
Confidenlialily
Being non-judgmental
- Human contact
People making their own decisions
The objectlves
1. To be available 24 hours a day
2. To provid8 a publlc benefit which grves confident￿?1 emotional support for p8opI8 in despair
The a¢tl¥lti•s
1. To prowde confidential emotional support for people vtho are experiencing feelings of di51ress or despair.
including those which may lead to sui¢id6
2. To advance education by providing with a better understsnding of suicide. suicmjal b8hawryJr and tho
value of expressing feelings that may lead to suiade.
The trustees hav6 paid due regard to guidance issu8d by the Charity Ccrfnmission in daciding what activities they
should undertako.

WORCESTER SAMARITANS
TRUSTEES. REPORT (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Achièv•m•nts and porforniance
Following the Covid years things have thanged in volunteer 8ector. People's Working practice$ have changed
along with their priorities. This has led lo volunteers changing their ¢ommitment to regular shifts and whal dayl
times now suit them. The resulting impact has been some shift closures on an unpredictable basis. Despite this
we continue to have tsvo recnJitm8nt processes in the year. face to face in the branch and we hav8 welcomed
new volunteers into our Worcester Branch at the end of this pr(t8ss. This process takes a lol of commitment
from all involved in the diffe￿nt aspects of training and SUPF*Mirwd our new colieagugs through all of th8 Stages
to Wofking individually answering telephone calls in the branch.
Our team of volunteers who support the Listening scheme at HMP Hewell have continued with their r8gular visits,
supportlng Listeners and deliverlng training to ensure tho ongolng SUCLess of the scheme. They are wamily
welcomad by the Leadership team at HMP Hewell.
Sadly, the finandal sltuation which has develcped in Ihe UK over the past year has Inueased the number of
often upsetting Calls received from callers wth no one lo lum lo. often frightened a￿ul their fuluT8. Our
volunteers work haTd to provide an ernpathetic place for callers to Sha￿ their thoughts and f&8lings. Due lo the
national financial situation Ihe branch has not received as many grants, however the BLT work together wilh the
treasurer lo monitor expenditure and ensure that funds are used appropriately. Branch investments continue lo
provide a sound financial base.
Fln4ncl41 r•vl•w
During the year the charity received total inc<)me of £19.597. This comprlsed of Individual donathws of £1.SM)9.
Corporate donations and Trust Grants of £6.OIJO, Glft Ald of £2.473, Investment Incom8 of £3,223 and £5,992
from various other sources.
Expenditure amounted to £37.609. giving an overall r8sult this year of expenditure exc*6ding ineomé by
£16,416.
Funds held as at 311t March 2025 amounted to £208.660. which comprlse of:
Designated funds of £158.420 12024 £123.8301 this includes the charitls propgty at cost and an
amount earmarked for necessary propety improvements and training
Restrielgd funds of £nil12024 £6.3171
Unrestricted funds of £50.240 {2024 £94,929)
The chartys free r8sems figure. whkh Is unTestri¢Xgd funds after making albwanc8s for fixod assets amounts
to £45,405 {£89.922}, this equates to just over one year5. Worth of current expendilure.
The Charity 18 dependent upon donalions from the public and Grant Making Trusts to gènerate the income
required lo keep the branch open every day ol the year for Ihose who need IL
The Truslees have consid8red the most appropriate Oicy for investing funds and has found that the COIF
Charities Fixed Interest Fund meets their requirements regarding income and Capital rnainlenance. They
consider the return on investrnents to be Satisfactory.
Future plans
Our strategy for the next five years will see us continuing to improve the quality and &￿SiStenCY of the seNlce
we offer. achieving greater access to our seNices, having stronger connecb'ons with our partners and developing
ways lo provide evidenGe of the dtlference we make. The tharity ts Th)w wel￿PlaCed to deliver its obje¢tivos for
the foreseeable future.

WORCESTER SAMARITANS
TRUSTEES. REPORT (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Structurg, governancg and managem•nl
Worcester Samaritans is a Charitable Incorporated Organisation. Worcesler Samaritsns is an affiliated branch
registered as an individual charity, number 1173726. Its governing documents include the branch constitution.
branch agreement and operating agreement.
The Branch Leadershlp Team Is comprised of the Branch Trustees linduding the Branch Dire¢torl and the
Deputy Directors. Trustees a￿ elected by members of the Worcest8r branth al the AGM and hold office for
maximum period of six years. pl￿)r to seléction. prospectiv8 truslees are seen by the Branch Director who
explains an ouuine of their duties. Once they have been appoinl8d they complete mandatory online training
offered by the Central Charity. Currently there are deputies covering selection aTrJ recruitment, training, outreach.
facilities, volunieers support and the prison listening scheme.
The trustees who sewl during the year and up to the dale of synature of the financial statem8nls were:
Wendy Seward
(Appointed 01104120241
Andrew Gibbs
(Appointed 20109120221
Evelyn Brock
(Appointed 20109120221
Sandra Coopey
(Appointed 20110120231
Cheri Mackenzi8
(Appointed 20110120231
David Blinston
(Appointed 01104120241
Lara Vafiadis
(Appointod 01104120241
Recrultrnent and appolntment of new trustees
The minimum number of trustees shall be three and the maximum number of trustees shall be thirteen. The
tnJst88s of the charity shall comprise.. . Branch Director- A trustee selected by the Members following a process
approved by Samaritans Central Charity, with the role of secretary and treasurer being elecled and up to eight
additional Iruslees elected by the Members: and - up to Cowopled trustees appointed by the tNslees, so long
as the lolal number of Iru$lees does not exceed thirteen. As a means of induction new truste•s are provided with
an information pack and arg Tequired to Complete on-line training to cover their role as Iruslee. Information
provid8d includes the Charities Commission publication CC3(al descrlbing the responsibilities of charity trustees.
and details of the constilulion and govemance required. whi¢h is specific to their branch. The on-line training
package is readily available and has been designed speafieally by the Samarilans Central Offiee with all need$
of trustees in mind.
Organlsatlon of the Worcoster Branch
Worcester Branch operates from a building that it ovm$ al. 10 Sansome Place, Worcester. Calls are takèn on th8
telephone. Days are divided into shifts, each shift having a shift leader. Phone calls are made lo the National
number, 116 123 for free. Calls a￿ automats"calty directed to a branch whth has a phone line available at that
lim8.
Teams of prisoner listeners have been trained al HMP Hewell, which are managed by Volunteers from the
branch. Worcester Samaritsns is a financtally sell-SUPPOrting Charity.
Remuneratlon pollcy
All the activities are perfo￿ed by volunteers only. there a￿ no employees. As a consequence rernuneTat￿n
is being paid and thère is no policy on this matter.
Risk rnanag8m•nt
In accordance with the Statement of Recommended Practice 2000. the trustees recognise th8 risks to which a
charity rnight be gxposed. The trustees have carried out a rgview of such risks in order to lde￿￿fy risks that may
be applicable to Worcester Samaritans, and to initiate systems to mitigate those risks.

WORCESTER SAMARITANS
TRUSTEES. REPORT (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
The tnJslees' report was approved by Ihe Board of TN$tees.
Wendy
Trustee
Dated.. 10 September 2025
eward

WORCESTER SAMARITANS
TRUSTEES. REPORT (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Dlractor's Report for 2024-2025
In April 2024 a new dire(aor was appointed for the branch. Wendy 790. This vras fotlowed by the establishment of
a new Branch Leadership Team {BLTI. Morale was at a low point following three difficult years, but there will now
be three years of stability. Many volunt8ers {L¥)th listening and supp￿) stepped up to tske extra r8sponsibilili88
within the branch including..
Admlnl8tratlon
ci Leader duties
Li Rota administration
Li Managing our facillti¢•
El Health and safety
11 Outreach
El Training
[1 Prlsons
Ei Volunteer support 'frSonds'
E Trgasurer
E. Grant Appllcatlons
[,' Rgtention
Ei Housakgeplng
E! Recrultrnent and 8el¢cllon
EI DBS Checks
11 IT Support
11 Grant Appllcatlons
11 Network Rall Coordlnator
All of these roles are essential to allow our branch to function effiaèntiy $0 we are able lo provide an excellent
service for our callers. My grateful thanks go lo everyone in the branth for all they have done and are continuing
lo do.
Following a consultation with volunteers. it was dedded to embark on a number of r8pairs and renovations to the
branch which are intended to anhance the exporience of the volunteèrs on duty. The improvements include
reconfigur8tion of the lislenor aroa and provision of a separate refreshment area. Aso, maintenance of the
building, included a new flat roof lo the rear of the building, replacement guttering. front and rear. and secondary
glazing lo a window at the front. The latter tsvo of which are required lo adhere to Grade 11 lisled building
regulations.
Samaritans launched the new Listening Centre on Tuesday Novèmber 5th at 11.30am. At this point our phonè$
were removed and we started taking calls through the int0m•t. Our branch was in tho 500)nd pha8• of this
transition and it has been designed lo give an improved listening experience for volunteers.
All volunteers now have to have ènh8ncéd DBS ¢h8d(s 8nd so the whole branch had lo go through the new
proc8ss. This was 8 mammoth undertaking lo gel everyone through in three months and our huge thanks must
go to our DBS team who put a great deal of time and effort into gettlng this protÈgs completed on ttme.
Particularly pleasing has been the reintroduction of our outreach wor* whith has been missing since the
pandemic. Lara 1082 our Deputy Director for Outreach and her leam have been working hard to re4stablish this
area largeling particularly where there is a need.
All Samaritsns have to be involved in Continuous develoFffnent to ensu￿ their $kill$ and knowledge is up to dale.
This year we reintroduce(I Peer lo Peer mentoring which gave volunteers the opportunity to listen to their peers
taking calls and then provide feedback. It proved lo be an Inte￿stIng leaming experience for many and has been
well received. Our ¢ompulsory training this year was a module focusing on EDI and had to be Lxsmpleted by all
volunteers both listening and SUPFJQrt.

WORCESTER SAMARITANS
TRUSTEES. REPORT (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
The branch continued to offer Ihe usual support and ¢ommitment to the natk)nal helpline 116123. answering
18rge numbers of calls and providing. as always, the wlling ear to those in distress. We made some slight
changes lo our rota to wovide more C•)verage of night hours. The calls be￿een midnight and 6am are often the
most challenging yel deeply rewarding as this is when callers can feel most alone. wth no family or friends to
tum to.
Funds continued to be somewhat less than prtrpandemic amounts but our treasurer continues to monitor the
position. ever mindful of the risk of potentially unexpected ¢alls on branch funds. Recruilrnenl and retention of
volunteers remained a priority as inevitably individuals. circumstsnces Char￿ resuth'ng in established
Samaritans leaving. The BLT and TTuslees remain aware of the numbers of'a¢tNe' Ilstening Samaritans.
Worce$ler branch continued in it's involvement with HMP Hewell. regular visits are undertaken lo provide support
to thos8 resident in Ihe 8Stablishm8nl and Ihoso working and involved in their care. In November 2024 we wère
Invofved In a Quality Review which Involved several m8•ting$ with various members of our branch. The
outcomes were positive and the quality mentee5 were very ¢omplimentary about the culture of 'mutual support
and kindn8ss' that they saw in th8 branch. They presented u5 With a few tsrgels which we have managed lo
a¢hieve.
The branch, as it can be seen, continued to run as an effective branth of'The Samartlans..
Wendy 790 Dlr•ctor
Trea•uror Roport 2024-2S
Gift Aid has been claimed in respect of individual donatbons resulting in a paym6nt of £2.473 to the Branch.
Contribution$ from wrporate sponsors and grants frcrfn trusts generated around £6,000 of income during the
year.
An imwrtant source of contrlbutions was from shoppin9 and donation sites used by suppjtors. such Just Giving
and Easy Fundraising whith colleclively provided £2,938 01 income to the 8ranch. It is hoped that thls fomi of
fundrai51ng wlll conlfjnue to increase as 8upF￿rterS bocoma more aware of IL
Expense8 involved In supporting the Prison Listening Scheme were reeouped from Sam8ritans Central and the88
amounted lo £2,039. Woree$ter Samarilans has successfully claimed and recovered 100% of Listening Scheme
expenses, which is in excess of the Flat Rate Scheme which was introduced in the last financial year. It is hoped
that these activities will continue lo effectively operale al nil ￿$1 to the Branch.
Contributions from individuals amounted lo £3.710 and remain an important proportion of tho total annual income
to the Branch. Gift Aid will be claimed from HMRC whorg appropriate.
Expenditure exceeded income by around £18.012 during Ihe year. Major expoThJiture is planned for the next
year including improvements and refurbishment of the Branch as well as general repairs and maintenance of the
building. An amount of £50,000 from the r￿1VeS has been eam18rked for this work.
The investment held by the charity with CCLA was valued al £63.126.58 aftd the deF¥)Sit account held
£27,379.80 as at 311t Ma￿h 2025, and these provided total income of £1.761 during the year. These are still
considered lo be sultable to provide income and maintain th8 value of capital wth a reasonable return.
Androw 018
Branch Tr•asurer

WORCESTER SAMARITANS
TRUSTEES. REPORT (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Prlson T•am Réport
A huge thanks to everyone on th& prison team for your time and energy, and your passion and commitment to
Ihe Listeners and therefore the callers. We know the Listeners save lives.... And we also know the Listenerg
appreciate our ¢ommilment to them - because they lell us. We have seen some S￿nifiCant changes in the Prison
Team this year...crucially with Marjori8 stepping dcmn as BPSO for HMP Hewell. We have also said farewell
from the Team to Debbie. LaW￿nCe and Evelyn. We welcome a new team member- Sarah11M - to the Team
and look forward to the year ahead.
A multitude of happ8niDgs and events through the year. The list below is not exhaustive...., but rr#)st notably the
prlson team..
Carriod out 41ots of training - Extemal pressures Ix the prison system has Increased Ihe18vel of chum
of our Listeners lo the highest il has aver been. We woukl typically have around 20 Listeners supporting
the Scheme and al one polnt this year we were reduced to 61 The level of resource required lo support
this amount of training is high. and I'm really grateful to the prison team member5 for finding the time lo
do this. Thank you. trainers team merrt)ers who supporti
Supported the Chiklren and Families team al their Evènts
always a joy. and the men are always very
complimentary not only about Dian8 & h8r cakes but also about our support in general. They love to
Introduce us to their families.
There has again been a considerablo amount of change in staff Governors al Hewell this year -
induding in Safer Custody. Rebuilding those relationships which enable and support the Listeners is
Important and a lot of work has gone into d¢Jng just that.
We were joined at a Listener meeting in recent weeks by Her Majesty's Inspeclorale of Prisons IHMIPI,
They came lo ask questions and take feedbad( from the Listeners and the SAMS who support tha
Scheme. HMIP hugely value what we and the Listeners do. Listeners and Samaritans - we do make
difference. and we see Ihat every week. Well done to everyone Involved. l am so pyoud to ba part of th1$
amazlng team.
If you think prison volunteering mwJht be for you please gel in touch. We can arrange a no￿blIgation 't8Ster'
se55ion. We would love you lo loin our team. Come and find out what happens al a LI￿ener support meeting. 11
might give you a new ￿rspectiVe when you next pick up a ￿11 al the Branch from a prisoner.
Mlranda1061 8PSO HMP HEWELL

WORCESTER SAMARITANS
TRUSTEES. REPORT (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Tralning Roport
Since June 2024 Pinky 892 and her t8am of skdls prdctise helpers have completed three Core Training Courses,
{Summer and Autumn 24 and Spring 251, consisting of trydiner4ed sessions wa Z¢>)m and in the branch.
complemented by the required digital &Leaming modules.
After the Core Training. our Mentors become crucial to the next stage of an Ns's training jtsjmey. Pinky 892
recruited more valued mentors enabling the NS'S to gain confidence and insights to the role of a listening
volunle&r.
A huge Ihanks to Stuart 1064 who led the Embedded Deveiopment training sessions in person in the branch.
These ED sessions give our NS'S the valuablé opportunity to mael together to bring fO￿ard for discussion,
Issues and exporfences arlsing from their shifts, and querie$ arising from their required eLeaming. One particular
highlight lo a training sèssi¢Jn was when we were joined by members of the Prison tearn along with some ex-
Prison listener5. It was mo$1 infom)ative and such a privileg6. Not to mention the wonderful ¢ake that the prison
team sharedl
All Volunteers have been asked lo complete ￿ Equity. Diversity. Indusion online m(MJule by the end of June
2025. All but a handful have completed this in gcxxl time. Moving forward the￿ will be just Iwo recruitrnent and
training intakes. Spring and Autumn starknng April 25. A huge thankyou to Pinky 892, Stuart 1064 and the learn of
Mentors and helpers that make this training programme run successfully.
Caryl 019IS) Tralnlng Admlnlstrator
Outreach Annual Report." A Year of Expanded Reach and Growlng Porthor8hlps 2024- 2025
Ov6r the past year, Samaritans Worcester has significanlly expanded its ￿ltreath 8fforts, making a tangible
Impact across our local communities. Numerous voluftleers have been instrumental in raising awareness and
offering vitsl support, marking a period of dynamic engagement and strategic growth.
K&y Engagem•nt Hlghllghts
standout success was our presence at Crufts. vthere five volunteers thoroughly enjoyed the event
demonstrating immonse enthusiasm and a desir6 for continued involvem&nt in fijture outreach. This success
underscores the power of direct engagement. We also delivered highly impacthjl training sessions. notsbly at St.
Egwin School in Pershore. Feedback from Louise, the Assistant Hea¢J. praised the excellent and well-re¢eivod
session, highlighting how it empowered Islaffj to be aNe lo have those previously awkward conversaticrfls and
provided useful hints and lips in how lo be truly pres8nl. Such leslimonials affirm the critical value of our training.
Beyond these, our presence al events like Brew Monday coupled with a rec8nl visil lo Worcesl8r Sixth Form
Collgge, reflects our commitment to conne¢llng with diversè groups across th8 area.
Str•ngthonlng Strat•glc Coll¥boratlon•
A crucial aspecl of our outreach has been fostering stronger partnerships. Our monthly calls with Louise McEvoy,
Advanced Public Health Praditioner, have been highly productive, discussing key initiab'ves such as polontial
signage at Diglis in Worcesler, participation in l¢xal events, and the Strateg￿ expansion of our school tslk
offerings lo more institutions. We are also actively setting up calls With regional outreath teams lo share ideas
and best practices, enhancing our collective impact. Furthermore, we've initiated contact with vitsl local
organisalions induding Community Help Centre, The Old Needle Works. Batchley Support Group, and Chands.
underscoring our commitment to building robust community nets￿rkS.

WORCESTER SAMARITANS
TRUSTEES, REPORT (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Workshops and FU￿re Strategy
Central to pr6ventative work is the offering of Active Listening Workshop$ to businesses a￿1 schools.
designed lo equip more people with essential communication and support skills. Looking ahead, a regional
team meeting scheduled for July 5th will be pivotal. The agenda indudes a Back to Basics se$$ion
¢overing our big three policies for outreach, discussions on tsrget groups. a deèp dive into feedbac* from
Crufts, and brainstonning solV￿.0nS for challenges faced with our work5hop5. Our Outreach Lead. Lara, is
diligently WOfkin9 on building out a larger, more robust outreach team and strengthening Ihesg vital local
ommunity partnerships. While the last two months have seen a sjower pace due to personal work
commitments, we are confld8nt that with a growing 188m. th898 èfforts will truty fi(￿riSh and come tcgether
effecllvely.
Lara 1082 Deputy Dlr•ctorfor Oulr•ach
Rocrultment and Selectlon
Taking over the Selection k)rocess at Ihe beginning of 2025 proved daunting. as, by the lime we were up
and running. there was a large backlog of applicants.. also, the Branch Management Tool was difficult lo
manage and often less than helpfvl. However, Sue's technological skills contributed in no small measure lo
a successfvl fitsl round of selection, as did the good-nalured generosity in patience. time and skill offered
by our interview team.
Additional interview sessions helped to clear th8 backlog and we $￿ured impressNe numborn for summer
trainlng, tog8th•r wlth 8ov•ral mora prosp8ctiv8 volunt•ors deferring to th8 autumn Session.
The cara and cont8nt of a W￿1￿c61V•d Infomalion Ev•ning provided a vilal slarting point in thé would-b8
volun16&rs' Samaritsn$ loumay.. we fè61 mora than 8var that it 1$ really 08sontial that th•y know from the
$lart what 5$ Involved and expèelèd in volunteering wth us.
As always, our mentors play an important part in 8UPPfKting and retaining the volunteers we train and wa
are so gratefijl for their unstinting input.
Evelyn 292 D•puty Dlr•¢tor for R•cfultment and Su• 911 R•crullm•nt Adrnlnhtrntlon

WORCESTER SAMARITANS
INDEPENDENT EXAMINER'S REPORT
TO THE TRUSTEES OF WORCESTER SAMARITANS
I rep)rt to the trus1￿ on my examination of the ffinancAal ststements of Worcester Samaritans {the tharityl for
the year ended 31 March 2025.
Responsibilltles and basis of report
As the trustees of the charity you are ￿￿nsIble for the preparation of the financial statements in accordance
with the requirements of the chari￿3 Act 2011 Ilhe 2011 Act).
I report in raspect of my examination of the charity's financial statemenls carried out un(ler sodion 145 of the
2011 Act. In carying out my examinats'on I heve followed all the applicable Directions given by the Chaiity
Commission under section 145151(b) of the 2011 ACL
Indepondont examlnerfs statemonl
Your attention is drawn to the fact that lh8 charity has prepared financial stat8ments in a￿[￿dance with
A¢counling and Reports'ng by Charities preparing their accounts in aco)rdance with the Financial Reporknng
Standard applicable in the UK and Republic of Ireland (FRS 102} in preference to the Accounting and
Reporting by Charities.. Ststement of Recommended Practice issued on 1 April 2005 which is referred lo in the
extant regulallons but has now been withdrawn.
l understand that this has been done in order for financial statements to promde a tfue and fair view In
accordance with Generally Accepted Ac£ounting P￿ticA effective for reportiTra p8riods btyinning on or aftor 1
January 2015.
I have completed my examination. I confimi that no matters have com8 to my attention in connection with the
examination giving me cause to believo that in any material resp¢¢t'.
accounting records were not kepl in respe¢l of the charity a5 fwuifed by section 130 of the 2011 Act; or
the finan¢i81 stslemenls do nol accord with those records,. or
the financial ststements do not comply the applicable requirements con¢eming the fomi and conlenl
of accounts sel out in the Charities (Accounts and Reports) Regulations 2008 other than any requirement
that the accounts glve a true and fair view which is not a matter ¢on$idered as part of an independent
examination.
I have no concems and have come across no other matters in connectbon wth the examination to which
attention should b8 drawn in thi$ report in order to enable a proper understandiry of the financial statements to
be reach$d.
Sarah J. Morley BAIHons) ACA
Kendall Wadley LLP
Merevale House
27 Sansomé Walk
Worcester
WR1 1NU
Dated= 10 September 2025
10-

WORCESTER SAMARITANS
STATEMENT OF FINANCIAL ACTIVITIES
INCLUDING INCOME AND EXPENDITURE ACCOUNT
FOR THE YEAR ENDED 31 MARCH 2025
Unrestrlcted Restrlct
funds
funds
2025
2025
Total Unrestricted Restricted
fvnds
funds
2024
2024
Total
2025
2024
Notss
Incorng from:
Donations and legacies
Charitable activities
Other trading 8Ctivilies
Investments
10.382
10.382
2.039
3.953
3,223
22.637
22,637
3.096
5.800
2.039
3.953
3.223
2.380
Total Income
17,558
2.039
19.597
30.817
33.913
Ex
endlture on:
Raising funds
Charitsble activities
28.609
36.965
29.329
3,128
32.457
Total resour¢o5
expended
29.253
37.609
29,329
3,128
32,457
Nel Ilossesllgains on
investments
12
1.596
1.596
2.607
2.607
Net rnov•m•nt In funds
(10.0991
16.317)
{16.416)
4.095
(321
4.063
Fund balances at 1 April
2024
218,759
6.317
225.076
214.664
6,349
221,013
Fund b8lan¢o8 at 31
March 2025
208,660
218.759
6,317
225,076
Th8 slal8ment of financial activities includes all gains and losses recognised in the year.
The statement of financial activities includes all gains and losses recognised in the year. All income and expenditu
derive from Gontinuin9 actiwties.
11

WORCESTER SAMARITANS
BALANCE SHEET
ASAT31 MARCH 2025
2025
2024
Notè•
Flxad assats
Tangible assets
Inv88tments
13
14
113.255
63.127
115.302
61.531
176.382
176,833
Currnnt a•s•ts
Debtors
Cash at bank and in hand
15
1.$42
33,794
2,590
48.277
35,336
50.867
Credltorn: amounts falllng due wlthln
one yoar
{3.058)
(2.6241
Net current assets
32,278
48.243
Total us•ts l•s• curr•nt Ilabllltl•s
208.680
225,076
Incomfr fund•
Reslricled funds
Unreslrict6d fund
D88ign818d funds
General unr8stn'ct8d funds
17
6,317
158.420
50.240
123.830
94.929
208.680
218,759
208,680
22S,076
The flnancial st8t8ments were approved by the Trustees on 10 September 2025 and signed on their behalf..
Wendy Seward
Chair of Trustees
12-

WORCESTER SAMARITANS
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Accounting policies
Charlty Inforniatlon
Worcester Samaritans is a Charitable Incorporaled Organisation. The priniapal address is 10 Sansome
Place. Worcester, WR1 1 UA.
1.1 Accounting conv•ntlon
The financial statements have been Fwepared in attordanco with the chariV$ Igoveming do¢umentl. the
Charities Act 2011 and 'Accounting and Reporting by Charitie$'. Statement of Recommended Practice
applicable to charities preparing their aCC(￿nts in accordan¢e with the Financial Reporting Stsndard
applicable in the UK and Republic of Ireland IFRS 102) leffeGtive 1 January 20191.. The tharity is a Public
Bentfrt Enthy as defined by FRS 102.
The charity has taken advantsge of the provbsions in Ihg SORP for charities applying FRS 102 Update
Bulletin 1 nol to prepare a Statemgnt of Cash Flows.
The finandal statements are prepared in sterfing. which is the functional currency of the charfty. Mon&tsry
amounts in these financial statements are rounded trj the nearest £.
The flnanclal stslements have been prepared under the hislotical cost convention. modified to inctude the
revaluation certain financial instruments at fair value. Th& principal attountsng poliries adopted are s81 out
below.
1.2 Golng conc•rn
At the lime of approving the financial statements. the trustees have a reasonab16 8XP8Ctation that the charlty
has adequate resources to continue in operalh)nal existence for the foreseeable future. Thus the trustees
contsnue lo adopt the going concem basis ol accounting in preparing the financial slatements.
1.3 Charltablfr funds
Vnr8Stn'ct8d funds are availablo for use at the disttètion of the trustees in furtherance of their charitabl8
objectives.
Restricted funds are sublecl to spe¢tfi¢ condttsons by donors or granlors as to how they may be used. The
purposes and uses of the restr¢'cted funds are set out in the notes lo the finanual statements.
1.4 Income
Income Is recognlsed when the charlty Is legally entltled to It after any perforrnan￿ condltlons have been met.
the amounts can be measured reliably. and rt is probable that income will be rec￿ved.
Cash donations are reo)gnised on receipl. Other donations are recognised once the chafity has been notified
of the donation, unless performanc£ conditions require daferral of the amount. Income tax recoverable in
relation to donatsons received und&r Gfft or deeds ol Govenant is recognised at the time of the donation.
Leg8cbes are recognised on Tr¢eipt or otherwise rf the tharity has been notified of an impgnding distribution.
the amount is known. and recelpt is expected. If the amtyjnt is not known. the loga¢y is treated as
contingent asseL
1.5 Expenditure
Liabilities are accounted for at the point al ￿1¢h a ¢ontrd¢lual obligation has been fulfilled and a Ilability vests
on the charity.
13-

WORCESTER SAMARITANS
NOTES TO THE FINANCIAL STATEMENTS {CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Accountlng pollclgs
(Contlnued)
1.6 Tanglble flxed assets
Tangible fixed assets are initially measurod al eosl and subs•quenty m8asuTed at co$t or valuation, net of
depreciation and any Impairment losses.
DepreCIa￿on bs re(xKJnised so as to writ• off the LTht or valuation of assets less their residual values over their
useful lives on the following bases..
Freehold land and bulldlngs
Fixtures and fittings
2% on cost for buildings, land Is not depreciated
20% on cost
The gain or loss arfslng on the disposal of an asset is deternin￿ as the dlffer8nc£ betsve8n tho sal•
procoeds and the earying value of the asset. and is recogniwj in the stalemtrnt of ffinancial activits'es.
1.7 Flxed asset 5nvgstments
Fixed asset investments ar8 initially m88sured al transacllon prlce exdudlng transaction costs, and aro
$ub$equenlly measured at fair value al 8ach reporting dale. Charges in fair value aw recognise(l in net
incomellexpenditure) for the year. Transaclion o)sts are expensed as in¢urr8d.
1.8 Impalnnent of fixed assets
Al each reporting end date, the charity reviews the carrying amounts of its tangible 8ssels to determine
whether there is any indication that those assets have suffered an impaimienl Ios8. If any such indication
exists. the recoverable amount of the asset is estimated in order to detemiina th8 extent of the impairment
loss {rf any).
1.9 Cash and caih equlval•nts
Cash and cash equivalents include cash in hand. deposits held al call wlth banks. and other short-tsmi liquid
investments with original maturikn'es of three months ￿ less.
1.10 Flnanclal In8tNm•nt¥
The charity has elected to apply the provisions of Section 11 '8asic Financial Instruments. and Sectlon 12
'Olher Financial Instruments Issues. of FRS 102 to all of its financial instrumenls.
Financial Instruments are re￿gnised in the charitys balanc8 sheet when the charity b8comés party lo the
contractual provisions of the instrument.
Baslc flnanclal assets
Basic financial assets, which include dobtors and c*sh and bank balances. are inrtially measured al
transaction pri¢e induding transaction Costs and are $ubsequenty carried al amortised cost using the
effective intèrèst. Financial ass61$ classified as ￿1vable wthin cTh year are not amortised.
Baslc Ilnanclal 118bllltles
8asic financial liabilitie$. including credilors are initially reccgnised al transactv3n. Finanraal liabilitiès classif￿d
as payable within one y6ar ale not amortlsed.
D8rocognltlon of financial Ilabilllles
Financial liabilities are derecognis&d when thé th8rity's contractual obligation8 explre or are discharged or
Cancelled.
14-

WORCESTER SAMARITANS
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Crltlcal accounting estimates and judggmgnts
In the application of the charity's accounting policies, the trustees affj wuired to make judgements. estimates
and assumptions about the carrying amount of assets and liabilities thal are not readlty apparent trom other
gources. The eslimales and associated assumptions are based on historical experience and other factors that
are considered to be relevant. Actual results may differ from these estimates.
The estimat85 and underlying assumptions are reviewed on an ongolng basis. Revisions to accounting
eslimales are recc4Jnised in the perifxl in which the estimate is ￿ViSed where the revision affects only that
period, or in the period ol the revision and fulure periods where the revlsion affects t(Jth current and future
pariods.
Income from donallon• and legaclos
Unr•strlct•d
funds
2025
Unr•strlctod
funds
2024
Donations and gtfts
Other
6,1)00
4.382
11.000
11.637
10.382
22,637
Donatlons and glft•
Turner Trust
Cadbury Trust
Hawthorne Charllable Trust
The Patrick Trusl
2,000
4.1)00
4.￿0
1,000
11.fy)0
Incom• from charttabl• actlvltlos
Restrlclod
lunds
2025
RoStrl¢ted
funds
2024
Prison services- restrlcled In￿Me
2.039
Other tradlng actlvlti•s
2025
2024
Fundraising events
3.953
15-

WORCESTER SAMARITANS
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Invastmants
2025
2024
Income from listed inveslments
Interest recaivable
1.761
1.462
1,CQ1
1.379
3.223
2,380
Expendlturo on ralslng fund•
Vnrnstrlctod Unre$trl¢tad
funds
funds
2025
2024
Fundralslng and publlclty
Other fundralsing costs
16-

WORCESTER SAMARITANS
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Charltabl• actlvitigs
Branch
Running
Costs
Prlson
Servlces
Total
Totsl
2024
Depreciation and impairment
Premises repairs and renewal$
Printing. postage and ststionery
T8lephone
Heal, lighl, watér and insurance
Housekeeping
Volunteers expenses
Training and conference$
Parking
Sundry expenses
88nk charges
4,877
2,425
122
2,024
4,310
2,810
4,321
163
1,985
622
1.488
4.892
3.025
3.961
495
1.721
55
60
622
488
1.805
2.025
692
495
1,721
3.087
3.269
55
60
13.952
8,356
22,308
22,247
Share of govemance costs (see note 10)
14,657
14,657
10.210
28.609
8.356
36.965
32.457
Analy818 by fund
Unrestrscled fund¥
Restricted funds
28,809
28,609
8,356
29.329
3.128
8,356
28.609
8.356
36,965
32,457
For th• y••r •nd•d 31 PA•r¢h 2024
Unrestricted funds
RestHcted lund¥
29,329
29,329
3,128
3.128
29.329
3.128
32,457
Truste9•
It is the policy of the Charity to reimburse in full, all expens95 pro￿rIY incurred by its volunl88rs in connection
wilh its charitable actlvr(ies. Th8 Charity's Truslees, those who serve on the Management Committee, are
relmbursed expenses in accordance with that policy in common wilh all olher volunteers. the total amount
included in volunteers, and direclorfs expenses which relates to 112024 - 1) trustees being reimbursed is £926
12024- £4091 for mileage, postage, stationery. telephone. property repairs and sundry expenses. Where
personal circumst￿ceS perniit expenses are gfft aided back to the charity and induded in donations.
The Samaritans has centrally effected profession81 indemnity insurance to protect employees, TTUStee$.
Directors and other volunteer members of 811 Samaritan bror￿hes.
17-

WORCESTER SAMARITANS
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
10 Support costs
Support Gov•rnanc•
costs
2025
2024 Basls of ollocatlon
Independent 8xamination
Contribution lo
Samaritans G.O.
1.560 Gov8manca
Govemance
13.097
13,097
8,650
14.657
14.657
10,210
Analysed between
Charitable aclivits'es
14,657
14.657
10,210
Govemance costs indudes payments to accountants of £1,560 (2024 - £1,440) for the conduct of tho
independent examination.
11 EmployoOS
There were no employe8s during the year.
12 Net {lowJe8ygalns on Investments
2025
2024
Revaluation of invesknents
1.596
2.607
18-

WORCESTER SAMARITANS
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
13 Tanglblo fixgd ¥8sgts
FI￿hold l)nd FIMur•• and
•nd bulldlng•
fittlnyi
Total
Cost
Al 1 April 2024
Additions
129.037
57.408
1.957
186,445
1.957
Al 31 March 2025
129,037
59,365
188,402
Dopre¢l•tlon and Impalrrnent
Al 1 April 2024
Depreciation charged in th8 year
18,742
1,875
52,401
2,129
71.143
At 31 March 2025
20,617
54,530
75,147
Carrylng amount
Al 31 March 2025
108.420
4,835
113.255
At 31 March 2024
110,295
5,007
115,302
14 Flx•d as•at Invo$tm•nts
Ll•t•d
Investm•nts
Cost or valuation
Al 1 April 2024
Valuation changos
81,531
1,596
Al 31 March 2025
63.127
Carrylng amount
At 31 March 2025
63,127
At 31 March 2024
61.531
15 Debtors
2025
2024
Amounts falllng due wlthln on? ￿ar.
Prepayments and accrued income
1,542
2.590
19-

WORCESTER SAMARITANS
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
16 Crodltor8: amoufftts falllng duè wlthln ono yoar
2025
2024
Accruals and deferred income
3.058
2,624
17 Restrlctèd funds
The restricted furKls of the chafity comprise the unexpended balances of donations and grants held on trnst
subject to specific conditions by donors as to how Ih8y may be used.
At 1 Apfll
2024
Incomlng Resources At 31 March
r•8ourco•
•xpendod
2025
Prison Grant
6.317
2.039
(8.356)
Pr•vlou• y•ar".
At 1 Aprfl
2023
InGomlng Re60ur¢es At 31 March
resources
•xpend•d
2024
Prison Grant
6.349
(3.128)
6.317
The prtson granl represents funds received from Samarltans General Offic• to COV8r co8ts Incurred In runnlng
the 'Listener scheme, in local prisons.

WORCESTER SAMARITANS
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
18 Dosignatsd funds
The unrestricted funds of th8 charity compris8 the un8xpended balances of donatlons and grants whlch are
not subject lo spectfic condiltons by donors and grantors as to how they may be used. These includ8
deslgnated funds which have been set aside OLrt of unrestricted fijnds by the tnjslees for speafic purposes.
8al8nc• at
R••our¢
B•lan¢• at
•xpond•d 1 Apr612024
R￿0￿real
•xp•nd•d
Tran•f•r•
8•lanc• at
31 M•r¢h 2025
1 April 2023
Land and 8ulldlngs
Property Improvement and
Tralning
112,170
11.875)
110.295
{1.8751
108.420
16,537
13,002)
13.535
{2.129)
38.594
50.C(JO
128.707
(4.8771
123.830
(4,004)
38.594
158,420
The Charity asstgns the freehold land and buildings held to a deslgnated fvnd. This is done to ensure that the
Charity will have a suitable level of reserves to meet future depreciation costs relating lo these langiblg fixed
assets and lo r8cognis8 Ihe fact that future depreciation charges will not dir9dy affect the net OP8rating
capital of the Charity. Additional sums are also set aside for future improvements and for Ihe furtherance of
training programm8S.
19 Analysls ol nat as$•t$ botwn funds
Unr•¥triCt•D￿lqnat0d R￿1￿cl•d
d fund•
funds
lund•
202S
2025
2025
Unrn•iriet•d D•*Sgnat•dR•*triet•d
lun
lund•
lunds
2025
2024
2024
Totsl
Tot•1
Fund balances at
31 March 2025
are represented
by..
Tangible assets
4,835 108.420
Investments
63,127
Current asselsllli8bililie$) 117.722) 50.Crf)o
113,255
63.127
32.278
5,007 110,295
61.531
28.391
115,302
61.531
13.535 6.317 48.243
50,240 158,420
208,660
94,929
123,830 6,317 225,076
20 Rolatsd party transactlons
There were no di$¢losabb related party transactions durlng the year12024 - none) other than those as shown
in note 9.
21