SAMARITANS Southend-on-sea 14 Help us be there wh•n it matters TJHIIIAI Annual Report and Financial Statements for the Year Ended 31 March 2025 SOUTHENfyOII.SEA SAMARITANS ' . Re0•d Chally ikn lin715 ..
Trustees, Annual Report and Accounts Charitable Objectives of Southend•0nea Samaritans ....................................... Letter from the Director..........................,...........................................,.................... Strategic Report ............................................................................................ Key achievements by our volunteers.................................................. ....................... Our Branch's contacts In 2023124 and 2024125 compared ................................... Meet the Branch Leadership Team ........................................................................ What we did: Tina- Deputy Director Recruitment and Selection........................ What we did: Peter- Deputy Director Training..................................................... What we did: Debbie- Deputy Director Leaders and Mentors............................. What we did: Caroline- Deputy Director Volunteer Care..................................... What we did: Outreach, Publicity and Partnerships............................................. Southend Samaritans Shop.................................................................................. 13 2024-25: Samaritans, Year at a Glance...................................................................... 14 Flnan¢lal Review......................................................................................................... 15 Fundraising Activities Statement......................................................................... 16 Special Thanks............................................................................................................ 16 Reserves Policy........................................................................................................... 17 Ongoing Concern........................................................................................................ 17 Risks and Uncertainties.............................................................................................. 18 Governance Report............ ................................................................................... 19 Our Structure and Governance ............... 19 Our Governance............................................................................................................ 19 Statement of Trustees, Responsibilities...................................................... 19 Accounts for the Year Ended 31 March 2025................................................................ 23 Reference and Administrative Details...................................................................45 Page12 SAMARITANS
Charitable Objectives of Southend-on-sea Samaritans To enable persons in Southend-on-sea, the surrounding area as well as elsewhere who are experiencing feelings of distress or despair, including those who may be at risk of suicide, to receive confidential emotional support at any time of the day or night in order to improve their emotional health and to reduce the incidence of suicide; to promote a better understanding in society of suicide, suicidal behaviour and the value of expressing feelings which may otherwise lead to suicide or impaired emotional health., and to collaborate with and support Samaritans central charity and its affiliated branches in fulfilling these objects. In setting objectives and planning for activities, the Trustees have given due consideration to general guidance published by the Charity Commission relating to public benefit, including the guidance 'Public benefit: running a charity (PB2)'. Registered Charity Number: 1173715 Page | 3 SAMARITANS
Letter from the Director I write with immense pride at what has been achieved over the last 12 months by our volunteers, who may seem to be 'ordinary', but in my eyes they are 'extraordinary'. You will see more detail of those activities later in the report, each of which has contributed towards our ambition to continue to offer the very best possible service to those who want to access ourselves. There has been a strong focus on maximising our availability and raising our profile in Southend and surrounding areas, believing that when members of the community have a great awareness of the support available, they are more likely to reach out for help at an early stage in their journey. The training offered to new volunteers is of the highest quality, professionally developed to prepare newcomers for the role. Initial training takes place over 5-10 face-to-face midweek evening sessions, along with some digital topics, followed by a minimum of 10 mentored shifts. The new volunteer then takes calls for themselves. Throughout the next six months or so, there are further face-to-face and digital modules to consolidate the learning, so it is up to a year before a new volunteer becomes a fully fledged Samaritan. We believe this commitment to exceptional quality training is reflected in the service we deliver. Tuming to our ambition to raise local awareness, the shop on London Road is now well-established and very visible to those who travel that stretch of road. We have also invested in the mental health of our community by spending valuable funds on paid advertising, to augment the levels of visibility achieved by participating in Outreach events. You will see several examples of both throughout this report. Finally. our volunteers are important to us and we do as much as we can to keep volunteers motivated to remain with our charity. We do this by going above and beyond to support each other, keeping ourselves both healthy and engaged. Read on to find out more. Ann Hawkins Director Southend Samaritans Date. l018iacas Page 14 SAMARITANS
Strategic Report At a national level, the Samaritans vision is that fewer people die by suicide. Our mission is to be here every day and night for the year for anyone struggling to cope. We make sure people have somewhere to turn and support when they need it most. We work with communities to let people know we're here for them and we campaign to make suicide prevention a priority. Our values are listening, confidentiality, being non-judgmental, people making their own decisions and human contact. This report reflects how Southend-on-sea Samaritans has worked during the year 2024125 to contribute towards those national goals. Together we can make change that saves lives The official figures showed 6,069 suicides were registered in England and Wales in 2023. up from 5,642 in 2022 and the highest rate since 1999. Three-quarters of the deaths were of males. but the female suicide rate reached its highest level since 1994. The age-specific suicide rate was highest for males aged 45 to 49 years, and for females aged 50 to 54 years. More locally, between January and December 2024, there were 145 suspected suicides across Essex. Each one of those is a tragedy. Suicide has a devastating effect on family. friends. colleagues and the community. Suicide is preventable and we have worked hard to reach out, raise awareness and provide a vital listening service to all members of our community. Suicide by sex and age group. England and Wales Age-speclfic rote pe¥ 100.000 populotlon, 2093 30 • Mble Female 25 20 10 Source: ONS, Suicides in England and Wales dataset, Table 5 Page 15 SAMARrfANS
Key achievements by our volunteers How we did as a Branch in 2024125 Spent 3,791 hours on the phone Including 1,264 hours on the phone at night Answered 13,951 calls Spent 7,685 hours in our charity shops Took part in various outreach events Our Branch's contacts in 2023124 and 2024125 compared April 2023 - March 2024 76 April 2024- 80 rch 2025 Average no. of listening volunteers Total no. of listening shifts completed Total no. of shop shifts completed Calls answered Hours on the phone Twilight hours on the phone {10pm- 2am) 1,024 1,015 941. 1,334 15,075 4,099 1,101 13,951 3,791 931 Overnight hours on the phone {2am- 6am) 299 333 (") A second shop was opened in Leigh-on-sea in May 2023. Page | 6 SAMARITANS
Meet the Branch Leadership Team What we did: Tina- Deputy Director Recruitment and Selection The recruitment and selection process for new listening volunteers at Samaritans, Southend on Sea, has undergone significant improvements in recent months. A restructure of interview days and times, as well as an increase in the number of interviewers, has allowed for a more streamlined and inclusive selection process. In addition, clear information regarding branch expectations and training dates has been shared with all applicants, ensuring they are fully informed before committing to the role. A successful "Meet and Greet" event was also held, where applicants were invited to visit the branch prior to their interview. This provided them with an opportunity to gain a better understanding of the Samaritans, work, ultimately helping them to make an informed decision about volunteering. As a result, the training cohort for April has reached a record number of 14 volunteers, plus three who have deferred to the October cohort, reflecting the success of these changes. Looking ahead. a radio advertisement targeting late-night listeners initially raised awareness about volunteering opportunities, but it did not result in a significant number of successful candidates for training. Therefore, this method will not be repeated. Instead, a new approach has been introduced with a bus advertisement launching in June, aimed at encouraging potential volunteers to consider the role of listening volunteer in Southend on Sea. Additionally, a "Meet and Greet" invitation will be distributed to all places of worship in the Southend area to attract a more diverse range of volunteers. These strategies are intended to further enhance the diversity and effectiveness of our volunteer recruitment efforts. What we did: Peter- Deputy Director Training The training team consists of 4 volunteer trainers that are also full Listening Volunteers. It's been a busy year for the training team having completed 3 Core Development training cohorts with 20 volunteers. Each of these training cohorts takes 9 weeks to progress from Core Development to become a Trainee listener within the branch. This was supplemented with Embedding modules that had 15 Probationers moving lo full volunteer Page17
status and further 10 Probationers in progress to completion. It takes approximately one year for a trainee to become a full listening volunteer. It's a very thorough training process that equips them to be highly skilled trained listening volunteers. In addition to this the team delivered face to face training to increase the number of Branch volunteers that also support new trainees as Guardians. Mentors and Skills Practice Volunteers. As an enhancement to the skills practice prOsS during Core Development a new methodology was trialled where the Skills Practice is carried out by phone on an individual basis instead of face to face on training evenings. This has been well received by all involved and is now fomially adopted as part of our ongoing prosS. We have also been actively promoting and tracking completion of the mandatory EDI training as well as requiring all listening volunteers to complete the Non-Disclosure digital module. What we did: Debbie- Deputy Director Leaders and Mentors Each Samaritans shift is supported by a Leader, who is available as needed throughout the shift. At the end of each shift, the Leader takes sign-off from each volunteer, checking in on both the nature of the calls and the mental wellbeing of the volunteers. Leaders are at the heart of the branch their dedication and flexibility are what keep our shifts running smoothly and ensure we're always there when someone needs to talk. Without our team of Leaders to cover them, shifts would have to close and that is something I'm pleased to say never happens. Mentors play a truly special role in welcoming and guiding new Samaritans. After their initial training, each trainee completes a series of mentored shifts - a key period where they begin to grow in confidence. develop their listening skills, and find their own voice within the Samaritan framework. Each trainee is supported by a dedicated Lead Mentor who journeys alongside them throughout, offering encouragement. feedback, and reassurance. In addition, trainees work with a number of different mentors during this time, giving them the chance to learn from a range of approaches and experiences. This variety helps build a strong foundation and reflects the richness and flexibility of what it means to be a Samaritan. We continue to develop effective communication systems for both Leaders and Mentors, including confidential groups where information can be shared and mentee progress tracked more systematically. These systems are regularly reviewed and remain effective in supporting our volunteers, development. Page18 SAMARITANS
What we did: Caroline- Deputy Director Volunteer Care Since the start of my role we have enjoyed a Summer paty and a Christmas celebration for our Listening and Support volunteers. We hope this is an opportunity for them to spend relaxed time together. Southend-on-sea Samaritans currently has 128 volunteers. 28 of whom are Support Volunteers. We are currently undertaking a pilot peer SLJPPOrt review. Some of the leadership team and some brave Listening Volunteers are supporting a fellow Listener through 2 shifts with discussions and an agreed plan for further discussion. The outcomes will be considered with a plan for further training within the branch. We now have a Rota Support Team consisting of 3 Listening Volunteers who support the DDS to fill the high-need shifts. This is in addition to the weekly roundup of outstanding shifts. We look forward to further opportunities to recognise the work of the Branch. What we did: Outreach, Publicity and Partnerships The Outreach activity has been shared by many volunteers this year and has included attendance at the vibrant annual Pride event. We were made very welcome at Southend Campus freshers week, where the students are always keen to learn more about what we do and pick up a pencil. The new Our City Around the World event on Southend High Street was very fun and inclusive, giving us the opportunity to be visible to, and engage with, a diverse audience in our community. We were also delighted to be part of the award winning Hamlet Court in Harmony event again this year. We are very proud of the connections we have across the whole area we represent and none more so than here. We continued to provide a planned programme of visits to several railway stations, especially during the winter months. This is augmented by post-vention events after an incident. when we are quick to react and provide support for passengers and staff who are affected by suicides or attempts. Jenny describes the programme below. Page | 9
Rail Outreach: Southend Central and Chalkwell Station Janua 20th 06:30- 18.30 Blue Monda Arranged for 415 volunteers from Outreach Rail to attend two al each C2C Stations. A Leader is assigned for contacting and signing onloff as per our Outreach policy for every Outreach event. 111 We attended at 06:30 - 08.'30 at both stations handing out Samaritan Leaflets and tea bags, these were well received and in fact gave us the opportunity to talk to commuters about our work as Samaritans. Some commuters even asked for additional leaflets so they could show then to colleagues at their place of work. One in particular was a tutor at a university in London and welcomed the opportunity to share the leaflets with their students. 3 volunteers were able to attend Chalkwell Station in the evening at 16:00 - 18:30 Giving us the opportunity to meet more commuters as well as meet Rail staff at the booking office. Despite the freezing cold morning and evening standing on the station plafform we all felt the time spent was worthwhile, and even got lots of thanks from commuters for braving the weather. Lei h Station 5th Februa 06'.30- 08.'30 3 volunteers attended due to a fatal incident on 4th February at 07.15. We felt by showing our presence at the station and at the time when the incident occurred. Providing support and comfort to those present, also involving the station staff who thanked us for being there. Southend Central 12th and 13th March 09:30- 12:00 Small Talk Saves Lives. This Rail event was different from our usual attendance in as much as 3 volunteers boarded the train to Fenchurch Street and returned back to Southend. During the journey we travelled up and down the carriages, keeping within sight of each other. Distributing leaflets on Small Talk Save Lives, pencils and bookmarks. Stopping at times for short chats with commuters keen to hear about the support we provide, and ensuring that more people know where to turn to in times of need. Meeting groups of people going to various place highlighted the amount of people travelling to and fro and how Samaritans can help raise awareness by simply being visible, friendly and showing our dedication. Small talk Saves lives SAMARrrANS The second day we travelled at a later time to avoid meeting regular daily travellers. Again, we experienced a good response. On our return journey we had the C2C Safeguarding Team travelling to various stations. We were able to spend time Page 110
listening to them talk about how they felt dealing with distressing incidents that occur. and earmarking the stations that we need to be aware of and involved in at times. We finished the morning off talking to other rail staff employees and leaving the remaining leaflets at the ticket office for other travellers to take and read on their journey. Southend Central 24th Ma 10.00- 13:00 This event is being organised to fit in with the Samaritans Day 24th May. Following feedback from the volunteers and support from C2C. The aim is to repeat the travelling to and from Fenchurch St raising awareness of the Samaritans. Further information to follow re a possibility of a stand on the station and further advertising, posters, balloons, etc. These events would not be possible without the dedication and commitment of rail outreach volunteers. Huge thanks to each and every one of you for helping to make this possible. Jenny. Rail Outreach Lead General Publicity: Samaritan branches have long used Twitter (X) as their sole social media presence. However, this is under review following a survey carried out as part of our'one Voice" policy which ensures consistent messaging across all branches that reinforce our values. X is seen as a highly polarised plaffomi, with ittle moderation and growing risks for charities. At the time of writing, viable altematives are being explored with a final decision in April and an Action Plan for the agreed recommendations coming in May. In the meanwhile. our activities continue. including coverage of local events including awareness raising at Hamlet Court Road, Southend Pride and college events, including Freshers Day, national campaigns like Brew Monday and Railway stations, as well as recruitment opportunities. We continue to have an excellent relationship with the local press, who are extremely helpful to us (see recruitment article. below). Page | 11 SAMARrrANS
Samaritans launch appeal for new night-time helpers Paid Publicity: Last year, we continued our paid publicity on local buses. From Hadleigh to Great Wakering, twenty First buses had lower rear adverts showing our contact number. We advertised on each for one month in April, September and January. Across the three bus campaigns, we achieved an estimated 700.000 impacts. To complement our buses adverts, we ran a Heart Essex radio advert during the month of April. We had 129 spots. which had a 514,000 impact with a 76,000 reach. The advert was voiced by local retired Radio D J Peter Holmes, who gave his services for free, and once again told listeners our contact number and that we are there for them twenty-four-seven. Our radio advertisements were heard by an estimated 312,000 people. Partnerships: We continue our relationships with the Southend, Essex and Thurrock Suicide Prevention Group. This enables us to learn from other organisations, build and react to local knowledge, raise others, awareness of our service and contribute to the strategic forum. We also supported every single GP practice in our area by providing publicity material to publicise Mental Health Awareness month in June 2024. Page | 12 SAMARITANS
Southend Samaritans Shop Help us be thtre wl* it Shop Report Despite the continuation of the severe cost of living crisis, the significant increase in online re-selling platforms and the closure of some charity shops, our success has continued. This is due to the hard work of the team of over 30 shop volunteers, who tirelessly receive, sort, price and sell the donations received into our two shops. We continue to be well supported by the community at both the Westcliff and Leigh shops and are very grateful for that. We have also expanded our online presence and have begun to 'test the waters, at boot fairs. So far so good and watch this space for a further update next year. Page | 13 SAMARITANS
2024-25: Samaritans, Year at a Glance We are proud of the achievements Southend-on-sea Branch has made towards the Samaritans, annual statistics. At the time of writing the most recent are for 2023.. Every 10 seconds, Samaritans answers a call for help. Samaritans volunteers responded to more than 3.3 million calls for help." Samaritans volunteers spent more than 900,000 hours responding to calls for help. Samaritans has more than 200 branches and locations across the UK and Ireland. Around 23,000 people volunteered their time for Samaritans including Listener volunteers in prison. Suicidal feelings were expressed in almost 1 In 4 calls for help that involved emotional support. Self-harm was discussed in around 1 in 15 calls for help that involved emotional support. When people contact Samaritans for emotional support, they often mention several concerns. Some of the primary concerns raised related to mental health or illness, family, isolation or loneliness and relationship problems. During 2023, the contact pages on our website were viewed almost 1.9 million times. A study reported that callers to Samaritans, helpline reported a significant reduction in distress. A week after calling Samaritans, 7 out of 10 callers said they felt the call had a positive impact on how they were feeling. 'Calls for help. includes all methods of contact telephone/email/online chat/face to face recorded in eLog. "Markham, T., Forshaw, A. and Sutcliffe, R. (2020). Samaritans Caller Outcomes Study. Birmingham.. MEL Research Ltd. Thanks to our 20,000 volunteers, we're here to listen 2417 Page | 14 SAMARITANS
Financial Review Income (For the Year Ended 31 March 2025) Total: £142,143 13,991 9.8% £120,933 85.1% Donations Shop sales and events Investment income Other income Expenditure (For the Year Ended 31 March 2025) Total: £128,571 £26,758 21% £101,813 Fundraising expenses Charitable activities Page | 15 SAMARITANS
Fundraising Activities Statement Southend Samaritans Annual Report- Fundraising We have been delighted at how the income from the Leigh shop has matured since opening virtually two years ago. As a result, we have been able to significantly increase the amount of paid local publicity to raise the profile of the vital services we provide. We have also benefited from kind donations as follows. The table below provides a breakdown of the specific sources of income we have received through our fundraising over 202412025: SOuthendn-sea Samaritans ecific Fund ising Sourqp Anonymous donations (online & offline) Berg Family Trust Busketeers, C2C Crowstones Estate Enthuse Jackie Wilson Says - Music in the Park collections Keymed Masons Lodge Raffle receipts StJamesPCC Sweyne Choral Society (in memory of Daniel) Plus our volunteers, including. Alice's cycling fundraiser Mark's Halloween & Christmas Lights fundraisers 1 March 2025) Special Thanks We are also grateful to all who give regularly and over an extended period. Whilst not featuring above, their regular donations provide stability to our financial standing which allows us to plan for a bright future with greater optimism than might othemise be the case. for helping Samarltons Stoy open Page | 16 SAMARITANS
Reserves Policy The Trustees reviewed the current reserves policy to hold funding for 18 months in reserve. On going Concern After due consideration and endorsed by the Accountant the Trustees have reasonable expectation that the Charity has adequate resources to continue in operational existence for the foreseeable future. Page | 17 SAMARITANS
Risks and Uncertainties How we manage risk The Board of Trustees are ultimately responsible for risk management. They review key risks and the adequacy of actions being taken to address those risks, on a regular basis. Service: Changes to our core service to protect the critical function and development of new volunteers and how we can continue to develop, train, and increase numbers of volunteers vitally needed to continue our service. We continue to audit and quality check training around Safeguarding for children and vulnerable adults accessing our service. This is with a focus on developing our mature safeguarding culture on service and structure. quality improvements, investigations, policies and procedures and governance. People: Prioritising and ensuring the safety, wellbeing. engagement, and commitment of volunteers. Page | 18
Governance Report Our Structure and Governance Southend Samaritans is an affiliated branch of our Central charitable company limited by guarantee. We were founded by Prebendary Dr Chad Varah CH CBE MA in 1953 and incorporated in 1963. A. Constitution The charity was incorporated on 7th July 2017 and commenced trading on that date. The principal object of the charity is to provide confidential, non-judgmental emotional support to those in distress, despair or feeling suicidal. B. Methods of appointment or election of trustees The management of the charity is the responsibility of the Trustees who are elected or co-opted under the terms of the Samaritan Branch Model Constitution. C. Financial risk management The trustees have assessed the major risks to which the charity is exposed. in particular those related to the operations and finances of the charity and are satisfied that systems and procedures are in place to mitigate our exposure to the major risks. Our Governance As a leaming organisation we are always keen to develop and adapt our ways of working in the interests of our beneficiaries and volunteers. Statement of Trustees, Responsibilities The Trustees are responsible for preparing the Trustees, Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). The law applicable to charities in England & Wales requires the Trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the Charity and of its incoming resources and application of resources, including its income and expenditure, for that period. In preparing these financial statements, the Trustees are required to: select suitable accounting policies and then apply them consistently- observe the methods and principles of the Charities SORP IFRS 102}" make judgments and accounting estimates that are reasonable and prudent; state whether applicable UK Accounting Standards (FRS 102) have been followed, subject to any material departures disclosed and explained in the financial statements., Page | 19
prepare the financial statements on the going concern basis unless it is inappropriate to presume that the Charity will continue in business. The Trustees are responsible for keeping adequate accounting records that are sufficient to show and explain the Charity's transactions and disclose with reasonable accuracy at any time the financial position of the Charity and enable them to ensure that the financial statements comply with the Charities Act 2011, the Charity (Accounts and Reports) Regulations 2008 and the provisions of the Constitution. They are also responsible for safeguarding the assets of the Charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. Approved by order of the members of the board of Trustees and signed on their behalf by Ann Hawkins Branch Director and Chair of Trustees Date: ioi8l9a25 Page | 20
S0UTHEND4)NEA SAMARITANS INDEPENDENT EXAMINER'S REPORT FOR THE YEAR ENDED 31 MARCH 2025 Independent examinerfs report to the Trustees of Southendryon-sea Samaritans {'the Charity.) I report lo the charity Trustees on my examination of the accounts of the Charity for the year ended 31 Marc 2025. Responsibilities and basis of report As the Trustees of the Charity you are responsible for the preparation of the accounts in accordance with the requirements of the Charities Act 2011 {'Ihe 2011 Act'i. I report in respect of my ex8minalion of the Charity's accounts carried out under seclion 145 of the 2011 Act and in carrying out my examination I have followed the applicable Directions given by the Charity Commission kjnder section 14S{5llbl of the 2011 Act. Page 21
S0UTHEND4)NEA SAMARITANS INDEPENDENT EXAMINER'S REPORT {CONTINUEDI FOR THE YEAR ENDED 31 MARCH 2025 Independent examiner's statement Your attention is drawn to the fact that the Charity has prepared the accounts in accordance with Accounting and Reporting by Charities.. Statement of Recommended Practice applicable lo charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland {FRS 1021 in preference lo the Accounting and Reporting by Charities.. Slalement of Recommended Practice issued on 1 April 2005 which is referred to in the extant regulations bul has been withdrawn. l understand that this has been done in order for the accounts to provide a Irue and fair view in accordance with the Generally Accepted Accounting Practice effective for reporting periods beginning on or after 1 January 2015. I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe that in any material respect.. accounting records were not kept in respect of the Charity as required by section 130 of the 2011 Act.. or the accounts do not accord with those records.. or the accounts do not comply with the applicable requirements concerning the form and content of accounts set out in the Charities (Accounts and Reportsl Regulations 2008 other than any requirement that Ihe accounts give a 'true and fai view which is not a matter considered as part of an independent examination. I have no concems and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached. This report is made solely to the Charity's Trustees, as a body, in accordance with Part 4 of the Charities IAccounls and Reports) Regulations 2008. My work has been undertaken so that I might slate to the Charity's Trustees those matters l am required to stale lo them in an Independent Examinerts Report and for no other purpose. To the fullest extent permitted by law. I do not accept or assume responsibility to anyone other than the Charity and the Charity's Trustees as a body, for my work or for this report. Signed.. Stuart Harrison FCA Venthams Chartered Accountants MillhoLtse 32 - 38 East Sireel Rochford Essex SS4 1DB Page 22
sOuTHENDQNEA SAMARITANS STATEMENT OF FINANCIAL ACTivrriES FOR THE YEAR ENDED 31 MARCH 2025 Unrestricted funds 2025 Restricted funds 2025 Total ftinds 2025 Total funds 2024 Note Income from: Donations and legacies 13,991 13,991 27.214 other trading activities 120,933 120,933 114. 428 Investments 7.219 7.219 5,084 Other income 15,553 Total income Expenditure on- 142 143 162 279 Raising funds 14.016 12.742 26,758 37,456 Charitable activities 90.381 11.432 101.813 719,024 Total expenditure 128 571 156 480 Net incomellexpenditure} before net Ilossesllgains on investments 37.746 (24,1741 13.572 5, 799 Nel {losses}Igains on investments (2,037) 12,037) 7.933 Net movement in funds Reconciliation of funds: Total funds brought foard 887,488 35,167 922,655 908,923 Nel movement in funds 35.709 124.174) 11.535 13,732 Total funds carrled forward Page 23
SOUTHENDQN4EA SAMARITANS BALANCE SHEET FOR THE YEAR ENDED 31 MARCH 2025 2025 2024 Note Fixed assets Tangible assets 12 648,342 649,424 Investments 13 135,919 137.956 784,261 787,380 Current assets Debtors 14 3.677 3,168 Cash al bank and in hand 201.156 141,671 204,833 144,839 Creditors.. amounts falling duo within one year 15 154,9041 (9,564) Net current assets 149,929 135,275 Total assets less current liabllities 934,190 922, 655 Total net assets Charity funds Restricted funds 16 10,993 35,167 Unrestricted funds 16 923.197 887,488 Totsl funds The financial statements were approved and authorised for issue by the Trustees and signed on their behalf by.. A Hawkins Trustee Dale.. io l&1)025 Page 24
SOUTHEND4)N-SEA SAMARITANS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 General information Southend-on-sea Samaritans is a Charitable Incorporated Organisation registered in England and Wales. Its principal office address is 61-71 Beaumont Court. Victoria Avenue, Southend-on-sea, Essex, SS2 6EB. Accounting poli¢ioS 2.1 Basis of preparation of financlal statements The financial statements have been prepared in accordance with the Charities SORP IFRS 1021- A¢counting and Reporting by Charities.. Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS 102} (effective 1 January 20191. the Financial Reporting Standard applicable in the UK and Republic of Ireland {FRS 1021 and the Charities Act 2011. The financial statements have been prepared to give a 'lrue and fair. view and have departed from the Charities (Accounts and Reports) Regulations 2008 only lo the extent required lo provide a 'lrue and fairf view. This departure has involved following the Charities SORP IFRS 1021 published in October 2019 ratler than the Accounting and Reporting by Charities.. Statement of Recommended Practice effective from 1 April 2005 which has since been withdrawn. Soulhend-on-sea Samaritans meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise staled in the relevant accounting policy. Page 25
sOuTHENDN4EA SAMARITANS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 Accounting policies Icontinuedl 2.2 Income All income is recognised once the Charity has entitlement to the income, il is probable that the income will be received and the arnounl of income receivable can be measured reliably. The recognition of income from legacies is dependent on establishing entitlement, the probability of receipt and the abilily to estimate with sufficienl accuracy the amount receivable. Evidence of entitlement to a legacy exists when the Charity has sufficient evidence that a gift has been left to them {through knowledge of the existence of a valid will and the death of the benefactor) and the executor is satisfied that the property in question will not be required to satisfy claims in the estate. Receipt of a legacy musl be recognised when it is probable that il will be received and the fair value of the amount receivable, which will generally be the expected cash amount lo be distributed to the Charity, can be reliably measured. Grants are included in the Slalement of Financial Aclivitie5 on a receivable basi5. The balance of income received for specific purposes but not expended during the period is shown in the relevant funds on the Balance Sheet. Where income is received in advance of enlillement of receipt, its recognition is deferred and included in creditors as deferred income. Where enlillement occurs before income is received. the income is accrued. Where the donated good is a fixed assel, il is measured at fair value, unless it is impractical lo measure this reliably, in which case the cost of the item lo the donor should be used. The gain is recognised as income from donations and a corresponding amount is included in the appropriate fixed asset class and depreciated over the useful economic lrfe in accordance with the Charity's accounting policies. On receipt. donated Professional services and facilrties are recognised on the basis of the value of the gifl to the Charity which is the amount il would have been willing lo pay to oblain services or facilities of equivalent economic benefit on the open market,. a corresponding amount is then recognised in expenditure in the period of receipt. Income lax recoverable in relation to donations received under Gift Aid or deeds of covenant is recognised at the tirne of the donation. Income lax recoverable in relation lo investment income is recognised at the lime the investment income is receivable. Other income is recognised in the period in which it is receivable and to the extent Ihe goods have been provided or on completion of the service. 2.3 Expenditure Expenditure is recognised once there is a legal or conslruclive obligation to transfer e¢onomic benefit lo a third party, it is probable that a transfer of economic benefits will be required in settlerneF)l and the amount of the obligation can be measured reliably. Expenditure is classified by activity. The costs of each activity are made up of the total of direct costs and shared costs, including support costs involved in undertaking each actsvity. Direct costs attributable to a single activity are allocated directly lo that activity. Shared costs which contribute to rnore than one 8clivily and support costs which are not attributable to a single activity are apportioned between those activities on a basis consislenl with the use of resources. Central staff costs are allocated on the basis of time spent. and depreciation charges allocated on the portion of the asset's use. Expenditure on raising funds includes all expenditure incurred by the Charity to raise funds for ils charitable purposes and includes costs of all fundraising 8cts'vities events and non-charitable trading. Page 26
S0UTHENDNEA SAMARITANS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 Accounting policies {continuedl 2.3 Expendlture (continued) Expenditure on charitable activities is incurred on directly undertaking the activities which further the Charity's objectives, as well as any associated support costs. Grants payable are ¢harged in the year when the offer is made except in those cases where the offer is conditional, such grants being recognised as expenditure when the conditions attaching are fulfilled. Grants offered subject to conditions which have not been met at the year end are noted as a commitment. but not accrued as expenditure. All expenditure is inclusive of irrecoverable VAT. 2.4 Interest receivable Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the Charity., this is normally upon notification of the interest paid or payable by the inslilulion with whom the fund5 are deposited. 2.5 Tangible fixed assets and depreciation Tangible fixed assets costing £500 or more are ¢apitalised and recognised when future economic benefits are probable and the cost or value of the asset can be measured reli8bly. Tangible fixed assets are initially recognised al cost. After recognition, under the cost model, tangible fixed 85sels are measured al cost less accumulated depreciation and any accumulated impairment losses. All costs incurred to bring a tangible fixed asset into its intended working condition should be included in the measurement of cost. Depreciation is charged so as to allocate the cost of tangible fixed assets less their residual value over their estimated useful lives, on a reducing balance b8SIS. Depreciation is provided on the following basis.. Office equipment 25010 reducing balance 2.6 Investments Fixed asset investments are a form of financial instrument and are initially recognised al their transaction cost and subsequently measured at fair value al the Balance Sheet date, unless the value cannot be measured reliably in which case it is measured at cost less impairment. Investment gains and losses, whether realised or unrealised, are combined and presented as 'Gainsl{Lossesl on investments, in the Statement of Financial Activities. 2.7 Debtors Trade and other debtors are recognised al the settlement amount after any trade discount offered. Prepayments are valued al the amount prepaid nel of any trade discounts due. 2.8 Cash at bank and in hand Cash at bank and in hand includes cash and short-lerm highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account. Page 27
SOUTHENDl)NEA SAMARITANS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 Accounting policies {continued) 2.9 Liabilities and provisions Liabilities are recognised when there is an obligation 81 the Balance Sheet dale as a result of a past event, il is probable that a transfer of economic benefit will be required in settlement, and the amount of the settlement can be estimated reliably. Liabilities are recognised at the amount that the Charity anticipates it will pay to settle the debl or the amount it has received as advanced paymenls for the goods or services il must provide. Provisions are measured 8t the best estimate of the amounts required to settle the obligation. Where the effect of the lime value of money is material. the provision is based on the present value of those amounts, discounted al the pre-tax discount rate that reflects the risks specific to the liability. The unwinding of the discount is recogrnised in the Statement of Finan¢ial Activities as a finance cost. 2.10 Financial instruments The Charily only has financial assets and financial liabilities of a kind that qualify as basic financial in5trument5. Basic financial instruments are initially recognised at transaction value and subsequently measured al their settlement value with the exception of bank loans which are subsequently measured al amortised cost using the effective interest method. 2.11 Fund accounting General funds are unrestricted funds which are available for use at the discretion of the Trustees in furtherance of the general objectives of the Charity and which have not been designated for other purposes. Designated funds comprise unrestricted funds that have been set aside by the Trustees for particular purposes. The aim and use of each designated fund is set out in the notes lo the financial statements. Restricted funds are funds which are to be used in accordance with specific restrictions imposed by donors or which have been raised by the Charity for particular purposes. The costs of raising and administering such funds are charged against the specific fund. The airn and use of each restricted fund is sel out in the notes to the financial statements. Investment income, gains and losses are allocated to the appropriate fund. Page 28
SOUTHENDiINSEA SAMARITANS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 Income from donations and legacles Unrestricted funds 2025 Total fund$ 2025 Donations Unrestricted funds 2024 Total funds 2024 Donations Incorne from other trading activities Incorne frorn fundraising events Unrestricted funds 2025 Total funds 2025 Revenue from shop sales and events Unrestricted funds 2024 Total funds 2024 Revenue from shop sales and events 114 428 114 428 Page 29
S0UTHENDNEA SAMARITANS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 Investment income Unrestricted funds 2025 Total funds 2025 Investment income - local cash Unrestricted funds 2024 Total funds 2024 Investment income - local cash Page 30
s0uTHENDNEA SAMARITANS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 Other incoming resources Total funds 2025 Unrestricted funds 2024 Total funds 2024 Grants received Expenditure on rai$lng funds Fundraising trading expenses Unrestricted funds 2025 Restrlcted funds 2025 Total funds 2025 Utilities, rent and rates 10,483 12,000 22,483 Housekeeping 2.402 2.402 Administration 554 554 Building maintenance 577 742 1,319 Page 31
s0uTHENDNEA SAMARITANS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 Fundraising trading expenses {continued) UnStrICted funds 2024 Restricted funds 2024 Total funds 2024 Utilities, rent and rates 17,709 22,976 34.085 Housekeeping 2.477 2,477 Administration 384 Building maintenance 510 510 Analysis of grants Grants to Institutions 2025 Total funds 2025 Grants to Institutions 2024 Tol81 funds 2024 Grants, Central Samaritans Page 32
sOuTHENDN4EA SAMARITANS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 Analysis of expendtture by activities Aetlvlties undertaken directly 2025 Support costs 2025 Total funds 2025 Supporting ackn'vities Page 33
sOuTHENDNsEA SAMARITANS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 Analysis of expenditure by activities (continued) Activiti8s undertaken directly 2024 Grant fvnding of activities 2024 Support costs 2Q24 Tot81 funds 2024 Supporting activities IL61Q 1024 Analysls of dlrect costs Supporting activities 2025 Total funds 2025 Rent, rates and service charges 8,251 8.251 Insurance 2,329 2.329 Light and heat 4.524 4.524 Housekeeping 1,838 1.838 Cleaner 3,728 3.728 Repairs and renewals 4,051 4,051 Computer running costs 88 88 Travelling 2,770 2.770 Conferences 780 780 Contributions to Samaritans 46.820 46,820 Leg81 and professional 43 43 Fundraising expenses 110 110 Publicf(y and advertising 13,236 13,236 Telephone and internet 3,910 3,910 Volunteer care 3,340 3,340 Page 34
SoUTHENDiINEA SAMARITANS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 Supporting activities 2024 Total fvnds 2024 Rent. rates and service charges 7,537 7,537 Insurance 2.332 2,332 Light and heal 4.582 4,582 Housekeeping 2.059 2.059 Cleaner 3,527 3,527 Repairs and renewals 817 817 Computer running costs 3,215 3.275 Travelling 2.441 2.441 Conferences 2,647 2,647 Contributions to Samarilans (3,638) (3,638) Legal and professional 91 97 Fundraising expenses 233 233 Publicty and advertising 26,869 26,869 Telephone and internet 3,228 3,228 Volunteer care 6,474 6,474 Page 35
S0UTHEND4)NEA SAMARITANS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 Analysis of expenditure by activities (continued) Analysls of support ¢osts Supporting activities 2025 Total funds 2025 Depreciation 1.082 1,082 Legal and professional 1.907 1,907 Adminislralion. printing, postage and stationery 3,006 3.006 Page 36
SOUTHENDlINEA SAMARITANS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 Analy51s of expendlture by activities {continuedl Analysis of support costs {continuedl Supporting activities Total funds 2024 2024 Depreciation 7,252 7,252 Legal and professional 1,812 1,812 Administration, printing, postage and stationery 2.546 2,546 10. Independent examinerfs remuneration 2025 2024 Fees payable to the Charity's independent examiner for the independent examination of the Charity's annual accounts 11. Trustees. remunèration and expenses During the year, no Trustees received any remuneration or other benefits (2024 - £NIL-). During the year ended 31 March 2025, expenses totalling £NIL were reimbursed or paid directly to Trustee (2024- £NIL to Trustee). Page 37
sOuTHENDN4EA SAMARITANS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 12. Tangible flxed assets Freehold property Office equipment Total Cost or valuation At 1 April 2024 648.342 28,579 676.921 At 31 March 2025 648,342 28.579 676,921 Depreciation At 1 April 2024 27.497 27,497 Charge for the year 1,082 1,082 At 31 March 2025 28,579 28,579 Net book value At 31 March 2025 At 31 March 2024 424 Page 38
SOUTHENDi1NEA SAMARITANS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 13. Fixed asset investments Unlisted investrnents Cost or valuation At 1 April 2024 137,956 Revaluations 12.037) At 31 March 2025 Net book value Al 31 March 2025 135.919 At 31 March 2024 137 Page 39
SOUTHENDQN4EA SAMARITANS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 14. Debtors 2025 2024 Due within one year other debtors 3,677 3, 168 68 15. Credltors- Amounts falllng due withln one year 2025 2024 Trade creditors (349) Other creditors 45,567 8, 100 Accruals and deferred income 9,337 1,813 Page 40
SOuTHEND4>NEA SAMARITANS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 16. Ststement of funds Statement of funds - current year Balance at 31 March 2025 Balance at 1 ApTiI 2024 Galnsl (Losses) Income Expenditure Unrestrlcted funds Deslgnated funds Propety fund 648 342 General funds General fund 239 146 142 143 104397 274 855 Total Unrestricted funds 887,488 142,143 1104.3971 {2,0371 923,197 Restricted funds St Saviours Housing Trust Total of funds Page 41
S0UTHEND4)NEA SAMARITANS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 16. statement of funds Icontinuedl Statement of funds - prior year Balance at 31 March 2024 8alance at 1 April 2023 Gains/ (Losses) Income Expenditure Unrestricted funds Designated funds Property fund 648 342 648 342 Gongral funds General fund 175 569 162 279 106 635 239 146 Totsl Unre$trl¢t¢d fvnds 823,911 162.279 (106,635) 7,933 887,488 Restrlcted funds St Saviovrs Housing Trust Totsl of funds 15 480 33 Page 42
S0UTHEND4)NEA SAMARITANS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 17. Analysis of net assets between funds Analysis of net assets between funds - current year Unrestri¢tod Restricted funds funds 2025 2025 Total funds 2025 Tangible fixed assets 648.342 648,342 Fixed asset investments 135,919 135.919 Current assets 204,833 204,833 Creditors due within one year 165.8971 10.993 {54,904) Total Analysis of net assets between funds - prior year unstrICted funds 2924 R8stricted funds 2024 Total funds 2024 Tangible fixed assets 649,424 649,424 Fixed asset investments 137,956 137,956 Current assets 109,672 35.767 144,839 Creditors due wlhin one year (9,564) (9,564) Total Page 43
SOUTHEND4)N4EA SAMARITANS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 18. Opgrating lease commitments Al 31 March 2025 the Charity had commitments to make future minimum lease payments under non-cancellable operating leases as follows.. 2025 2024 Not later than 1 year 12,000 12,000 Later than 1 year and not later than 5 years 24,000 36,000 19. Related party transactions The Charity has not entered inlo any related party transaction during the year, nor are there any outstanding balances owing between related parties and the Charity at 31 March 2025. Page | 44
Reference and Administrative Details Registered address: 61-71 Beaumont Court Victoria Ave Southend on Sea Essex SS2 6EB Registered charity: 1173715 Website: samaritans.orglsouthendonsea Board of Trustees Ann Hawkins (Chair) Ray Turner (Secretary & Governance) Diane Smith {Treasurer) Judith Bailey Deborah Downs Rosa Garner Caroline Jennings Emer Meadway Mark Sutton Southend Samaritans Senior Staff Bankers: National Westminster Bank plc 132 High Street Southend -on-Sea Essex SS1 1JX Accountants: Venthams Chartered Accountants Millhouse 32-38 East Street Rochford Essex SS4 1DB Solicitors: Jeffries Solicitors 3rd Floor Dencora Court Tylers Avenue Southend-on Sea Essex SS12BA Page | 45 SAMARrrANS
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We're here to listen Call free day or night on 116 123 Email jo@samaritans.org Web samaritans.org/southendonsea Visit us Beaumont Court, 61-71 Victoria Ave Southend-on-sea SS2 6EB