SAMARITANS
Southend-on-sea
14
Help us be there
wh•n it matters
TJHIIIAI
Annual Report and Financial Statements
for the Year Ended 31 March 2025
SOUTHENfyOII.SEA SAMARITANS '
. Re0￿￿•d Chally ikn lin715 ..

Trustees, Annual Report and Accounts
Charitable Objectives of Southend•0n￿ea Samaritans .......................................
Letter from the Director..........................,...........................................,....................
Strategic Report ............................................................................................
Key achievements by our volunteers.................................................. .......................
Our Branch's contacts In 2023124 and 2024125 compared ...................................
Meet the Branch Leadership Team ........................................................................
What we did: Tina- Deputy Director Recruitment and Selection........................
What we did: Peter- Deputy Director Training.....................................................
What we did: Debbie- Deputy Director Leaders and Mentors.............................
What we did: Caroline- Deputy Director Volunteer Care.....................................
What we did: Outreach, Publicity and Partnerships.............................................
Southend Samaritans Shop.................................................................................. 13
2024-25: Samaritans, Year at a Glance...................................................................... 14
Flnan¢lal Review......................................................................................................... 15
Fundraising Activities Statement......................................................................... 16
Special Thanks............................................................................................................ 16
Reserves Policy........................................................................................................... 17
Ongoing Concern........................................................................................................ 17
Risks and Uncertainties.............................................................................................. 18
Governance Report............ ................................................................................... 19
Our Structure and Governance ...............
19
Our Governance............................................................................................................ 19
Statement of Trustees, Responsibilities......................................................
19
Accounts for the Year Ended 31 March 2025................................................................ 23
Reference and Administrative Details...................................................................45
Page12
SAMARITANS

Charitable Objectives of Southend-on-sea Samaritans
To enable persons in Southend-on-sea, the surrounding area as well as elsewhere
who are experiencing feelings of distress or despair, including those who may be at
risk of suicide, to receive confidential emotional support at any time of the day or night
in order to improve their emotional health and to reduce the incidence of suicide; to
promote a better understanding in society of suicide, suicidal behaviour and the value
of expressing feelings which may otherwise lead to suicide or impaired emotional
health., and to collaborate with and support Samaritans central charity and its affiliated
branches in fulfilling these objects.
In setting objectives and planning for activities, the Trustees have given due
consideration to general guidance published by the Charity Commission relating to
public benefit, including the guidance 'Public benefit: running a charity (PB2)'.
Registered Charity Number: 1173715
Page | 3
SAMARITANS

Letter from the Director
I write with immense pride at what has been achieved
over the last 12 months by our volunteers, who may
seem to be 'ordinary', but in my eyes they are
'extraordinary'. You will see more detail of those
activities later in the report, each of which has
contributed towards our ambition to continue to offer the
very best possible service to those who want to access
ourselves. There has been a strong focus on
maximising our availability and raising our profile in
Southend and surrounding areas, believing that when
members of the community have a great awareness of
the support available, they are more likely to reach out for help at an early stage in
their journey.
The training offered to new volunteers is of the highest quality, professionally
developed to prepare newcomers for the role. Initial training takes place over 5-10
face-to-face midweek evening sessions, along with some digital topics, followed by a
minimum of 10 mentored shifts. The new volunteer then takes calls for themselves.
Throughout the next six months or so, there are further face-to-face and digital
modules to consolidate the learning, so it is up to a year before a new volunteer
becomes a fully fledged Samaritan. We believe this commitment to exceptional
quality training is reflected in the service we deliver.
Tuming to our ambition to raise local awareness, the shop on London Road is now
well-established and very visible to those who travel that stretch of road. We have
also invested in the mental health of our community by spending valuable funds on
paid advertising, to augment the levels of visibility achieved by participating in
Outreach events. You will see several examples of both throughout this report.
Finally. our volunteers are important to us and we do as much as we can to keep
volunteers motivated to remain with our charity. We do this by going above and
beyond to support each other, keeping ourselves both healthy and engaged.
Read on to find out more.
Ann Hawkins
Director Southend Samaritans
Date. l018iacas
Page 14
SAMARITANS

Strategic Report
At a national level, the Samaritans vision is that fewer people die by suicide. Our
mission is to be here every day and night for the year for anyone struggling to cope.
We make sure people have somewhere to turn and support when they need it most.
We work with communities to let people know we're here for them and we campaign
to make suicide prevention a priority. Our values are listening, confidentiality, being
non-judgmental, people making their own decisions and human contact.
This report reflects how Southend-on-sea Samaritans has worked during the year
2024125 to contribute towards those national goals.
Together we can make change that saves lives
The official figures showed 6,069 suicides were registered in England and Wales in
2023. up from 5,642 in 2022 and the highest rate since 1999. Three-quarters of the
deaths were of males. but the female suicide rate reached its highest level since
1994.
The age-specific suicide rate was highest for males aged 45 to 49 years, and for
females aged 50 to 54 years.
More locally, between January and December 2024, there were 145 suspected
suicides across Essex. Each one of those is a tragedy. Suicide has a devastating
effect on family. friends. colleagues and the community.
Suicide is preventable and we have worked hard to reach out, raise awareness
and provide a vital listening service to all members of our community.
Suicide by sex and age group. England and Wales
Age-speclfic rote pe¥ 100.000 populotlon, 2093
30
• Mble
Female
25
20
10
Source: ONS, Suicides in England and Wales dataset, Table 5
Page 15
SAMARrfANS

Key achievements by our volunteers
How we did as a Branch in 2024125
Spent 3,791 hours on the phone
Including 1,264 hours on the phone at night
Answered 13,951 calls
Spent 7,685 hours in our charity shops
Took part in various outreach events
Our Branch's contacts in 2023124 and 2024125 compared
April 2023 - March 2024
76
April 2024-
80
rch 2025
Average no. of
listening volunteers
Total no. of
listening shifts
completed
Total no. of shop
shifts completed
Calls answered
Hours on the phone
Twilight hours
on the phone
{10pm- 2am)
1,024
1,015
941.
1,334
15,075
4,099
1,101
13,951
3,791
931
Overnight hours
on the phone
{2am- 6am)
299
333
(") A second shop was opened in Leigh-on-sea in May 2023.
Page | 6
SAMARITANS

Meet the Branch Leadership Team
What we did: Tina- Deputy Director Recruitment and Selection
The recruitment and selection process for new
listening volunteers at Samaritans, Southend on
Sea, has undergone significant improvements in
recent months. A restructure of interview days and
times, as well as an increase in the number of
interviewers, has allowed for a more streamlined
and inclusive selection process. In addition, clear
information regarding branch expectations and
training dates has been shared with all applicants,
ensuring they are fully informed before committing
to the role. A successful "Meet and Greet" event
was also held, where applicants were invited to
visit the branch prior to their interview. This provided them with an opportunity to gain
a better understanding of the Samaritans, work, ultimately helping them to make an
informed decision about volunteering. As a result, the training cohort for April has
reached a record number of 14 volunteers, plus three who have deferred to the
October cohort, reflecting the success of these changes.
Looking ahead. a radio advertisement targeting late-night listeners initially raised
awareness about volunteering opportunities, but it did not result in a significant
number of successful candidates for training. Therefore, this method will not be
repeated. Instead, a new approach has been introduced with a bus advertisement
launching in June, aimed at encouraging potential volunteers to consider the role of
listening volunteer in Southend on Sea. Additionally, a "Meet and Greet" invitation
will be distributed to all places of worship in the Southend area to attract a more
diverse range of volunteers. These strategies are intended to further enhance the
diversity and effectiveness of our volunteer recruitment efforts.
What we did: Peter- Deputy Director Training
The training team consists of 4 volunteer trainers
that are also full Listening Volunteers.
It's been a busy year for the training team having
completed 3 Core Development training cohorts
with 20 volunteers. Each of these training cohorts
takes 9 weeks to progress from Core Development
to become a Trainee listener within the branch.
This was supplemented with Embedding modules
that had 15 Probationers moving lo full volunteer
Page17

status and further 10 Probationers in progress to completion.
It takes approximately one year for a trainee to become a full listening volunteer. It's
a very thorough training process that equips them to be highly skilled trained
listening volunteers.
In addition to this the team delivered face to face training to increase the number of
Branch volunteers that also support new trainees as Guardians. Mentors and Skills
Practice Volunteers.
As an enhancement to the skills practice prO￿sS during Core Development a new
methodology was trialled where the Skills Practice is carried out by phone on an
individual basis instead of face to face on training evenings. This has been well
received by all involved and is now fomially adopted as part of our ongoing pro￿sS.
We have also been actively promoting and tracking completion of the mandatory EDI
training as well as requiring all listening volunteers to complete the Non-Disclosure
digital module.
What we did: Debbie- Deputy Director Leaders and Mentors
Each Samaritans shift is supported by a Leader,
who is available as needed throughout the shift. At
the end of each shift, the Leader takes sign-off from
each volunteer, checking in on both the nature of
the calls and the mental wellbeing of the volunteers.
Leaders are at the heart of the branch their
dedication and flexibility are what keep our shifts
running smoothly and ensure we're always there
when someone needs to talk. Without our team of
Leaders to cover them, shifts would have to close
and that is something I'm pleased to say never
happens.
Mentors play a truly special role in welcoming and guiding new Samaritans. After
their initial training, each trainee completes a series of mentored shifts - a key
period where they begin to grow in confidence. develop their listening skills, and find
their own voice within the Samaritan framework. Each trainee is supported by a
dedicated Lead Mentor who journeys alongside them throughout, offering
encouragement. feedback, and reassurance.
In addition, trainees work with a number of different mentors during this time, giving
them the chance to learn from a range of approaches and experiences. This variety
helps build a strong foundation and reflects the richness and flexibility of what it
means to be a Samaritan.
We continue to develop effective communication systems for both Leaders and
Mentors, including confidential groups where information can be shared and mentee
progress tracked more systematically. These systems are regularly reviewed and
remain effective in supporting our volunteers, development.
Page18
SAMARITANS

What we did: Caroline- Deputy Director Volunteer Care
Since the start of my role we have enjoyed a Summer
paty and a Christmas celebration for our Listening and
Support volunteers. We hope this is an opportunity for
them to spend relaxed time together.
Southend-on-sea Samaritans currently has 128
volunteers. 28 of whom are Support Volunteers.
We are currently undertaking a pilot peer SLJPPOrt review.
Some of the leadership team and some brave Listening
Volunteers are supporting a fellow Listener through 2
shifts with discussions and an agreed plan for further
discussion. The outcomes will be considered with a plan
for further training within the branch.
We now have a Rota Support Team consisting of 3 Listening Volunteers who
support the DDS to fill the high-need shifts. This is in addition to the weekly roundup
of outstanding shifts.
We look forward to further opportunities to recognise the work of the Branch.
What we did: Outreach, Publicity and Partnerships
The Outreach activity has been shared by many
volunteers this year and has included attendance
at the vibrant annual Pride event.
We were made very welcome at Southend
Campus freshers week, where the students are
always keen to learn more about what we do and
pick up a pencil.
The new Our City Around the World event on
Southend High Street was very fun and inclusive,
giving us the opportunity to be visible to, and
engage with, a diverse audience in our community.
We were also delighted to be part of the award winning Hamlet Court in Harmony
event again this year. We are very proud of the connections we have across the
whole area we represent and none more so than here.
We continued to provide a planned programme of visits to several railway stations,
especially during the winter months. This is augmented by post-vention events after
an incident. when we are quick to react and provide support for passengers and staff
who are affected by suicides or attempts. Jenny describes the programme below.
Page | 9

Rail Outreach:
Southend Central and Chalkwell Station Janua
20th
06:30- 18.30
Blue Monda
Arranged for 415 volunteers from Outreach
Rail to attend two al each C2C Stations. A
Leader is assigned for contacting and signing
onloff as per our Outreach policy for every
Outreach event.
111
We attended at 06:30 - 08.'30 at both stations
handing out Samaritan Leaflets and tea bags,
these were well received and in fact gave us
the opportunity to talk to commuters about
our work as Samaritans. Some commuters
even asked for additional leaflets so they could show then to colleagues at their
place of work. One in particular was a tutor at a university in London and welcomed
the opportunity to share the leaflets with their students.
3 volunteers were able to attend Chalkwell Station in the evening at 16:00 - 18:30
Giving us the opportunity to meet more commuters as well as meet
Rail staff at the booking office. Despite the freezing cold morning and evening
standing on the station plafform we all felt the time spent was worthwhile, and even
got lots of thanks from commuters for braving the weather.
Lei
h Station 5th Februa
06'.30- 08.'30
3 volunteers attended due to a fatal incident on 4th February at 07.15. We felt by
showing our presence at the station and at the time when the incident occurred.
Providing support and comfort to those present, also involving the station staff who
thanked us for being there.
Southend Central 12th and 13th March
09:30- 12:00
Small Talk Saves Lives.
This Rail event was different from our usual attendance
in as much as 3
volunteers boarded the train to Fenchurch Street and
returned back to Southend. During the journey we
travelled up and down the carriages, keeping within
sight of each other. Distributing leaflets on Small Talk
Save Lives, pencils and bookmarks. Stopping at times
for short chats with commuters keen to hear about the
support we provide, and ensuring that more people
know where to turn to in times of need. Meeting groups of people going to various
place highlighted the amount of people travelling to and fro and how Samaritans can
help raise awareness by simply being visible, friendly and showing our dedication.
Small
talk
Saves
lives
SAMARrrANS
The second day we travelled at a later time to avoid meeting regular daily travellers.
Again, we experienced a good response. On our return journey we had the C2C
Safeguarding Team travelling to various stations. We were able to spend time
Page 110

listening to them talk about how they felt dealing with distressing incidents that occur.
and earmarking the stations that we need to be aware of and involved in at times.
We finished the morning off talking to other rail staff employees and leaving the
remaining leaflets at the ticket office for other travellers to take and read on their
journey.
Southend Central 24th Ma
10.00- 13:00
This event is being organised to fit in with the
Samaritans Day 24th May. Following feedback from
the volunteers and support from C2C. The aim is to
repeat the travelling to and from Fenchurch St
raising awareness
of the Samaritans. Further information to follow re
a possibility of a stand on the station and further
advertising, posters, balloons, etc.
These events would not be possible without the
dedication and commitment of rail outreach
volunteers. Huge thanks to each and every one of
you for helping to make this possible.
Jenny. Rail Outreach Lead
General Publicity:
Samaritan branches have long used
Twitter (X) as their sole social media
presence. However, this is under review
following a survey carried out as part of
our'one Voice" policy which ensures
consistent messaging across all
branches that reinforce our values. X is
seen as a highly polarised plaffomi, with
ittle moderation and growing risks for
charities. At the time of writing, viable
altematives are being explored with a
final decision in April and an Action Plan
for the agreed recommendations coming
in May.
In the meanwhile. our activities continue. including coverage of local events including
awareness raising at Hamlet Court Road, Southend Pride and college events,
including Freshers Day, national campaigns like Brew Monday and Railway stations,
as well as recruitment opportunities. We continue to have an excellent relationship
with the local press, who are extremely helpful to us (see recruitment article. below).
Page | 11
SAMARrrANS

Samaritans launch appeal
for new night-time helpers
Paid Publicity:
Last year, we continued our paid publicity on local buses. From Hadleigh to Great
Wakering, twenty First buses had lower rear adverts showing our contact number.
We advertised on each for one month in April, September and January. Across the
three bus campaigns, we achieved an estimated 700.000 impacts.
To complement our buses adverts, we ran a Heart Essex radio advert during the
month of April. We had 129 spots. which had a 514,000 impact with a 76,000 reach.
The advert was voiced by local retired Radio D J Peter Holmes, who gave his
services for free, and once again told listeners our contact number and that we are
there for them twenty-four-seven. Our radio advertisements were heard by an
estimated 312,000 people.
Partnerships:
We continue our relationships with the Southend, Essex and Thurrock Suicide
Prevention Group. This enables us to learn from other organisations, build and react
to local knowledge, raise others, awareness of our service and contribute to the
strategic forum. We also supported every single GP practice in our area by providing
publicity material to publicise Mental Health Awareness month in June 2024.
Page | 12
SAMARITANS

Southend Samaritans Shop
Help us be thtre
wl* it
Shop Report
Despite the continuation of the severe cost of living crisis, the significant increase in
online re-selling platforms and the closure of some charity shops, our success has
continued. This is due to the hard work of the team of over 30 shop volunteers, who
tirelessly receive, sort, price and sell the donations received into our two shops.
We continue to be well supported by the community at both the Westcliff and Leigh
shops and are very grateful for that.
We have also expanded our online presence and have begun to 'test the waters, at
boot fairs. So far so good and watch this space for a further update next year.
Page | 13
SAMARITANS

2024-25: Samaritans, Year at a Glance
We are proud of the achievements Southend-on-sea Branch has made towards the
Samaritans, annual statistics. At the time of writing the most recent are for 2023..
Every 10 seconds, Samaritans answers a call for help.
Samaritans volunteers responded to more than 3.3 million calls for help."
Samaritans volunteers spent more than 900,000 hours responding to calls for
help.
Samaritans has more than 200 branches and locations across the UK and
Ireland.
Around 23,000 people volunteered their time for Samaritans including Listener
volunteers in prison.
Suicidal feelings were expressed in almost 1 In 4 calls for help that involved
emotional support.
Self-harm was discussed in around 1 in 15 calls for help that involved emotional
support.
When people contact Samaritans for emotional support, they often mention
several concerns. Some of the primary concerns raised related to mental health
or illness, family, isolation or loneliness and relationship problems.
During 2023, the contact pages on our website were viewed almost 1.9 million
times.
A study reported that callers to Samaritans, helpline reported a significant
reduction in distress. A week after calling Samaritans, 7 out of 10 callers said
they felt the call had a positive impact on how they were feeling.
'Calls for help. includes all methods of contact telephone/email/online chat/face to
face recorded in eLog.
"Markham, T., Forshaw, A. and Sutcliffe, R. (2020). Samaritans Caller Outcomes
Study. Birmingham.. MEL Research Ltd.
Thanks to our 20,000 volunteers,
we're here to listen 2417
Page | 14
SAMARITANS

Financial Review
Income (For the Year Ended 31 March 2025)
Total: £142,143
13,991
9.8%
£120,933
85.1%
Donations
Shop sales and events
Investment income
Other income
Expenditure (For the Year Ended 31 March 2025)
Total: £128,571
£26,758
21%
£101,813
Fundraising expenses
Charitable activities
Page | 15
SAMARITANS

Fundraising Activities Statement
Southend Samaritans Annual Report- Fundraising
We have been delighted at how the income from the Leigh shop has matured since
opening virtually two years ago. As a result, we have been able to significantly
increase the amount of paid local publicity to raise the profile of the vital services we
provide.
We have also benefited from kind donations as follows.
The table below provides a breakdown of the specific sources of income we have
received through our fundraising over 202412025:
SOuthend￿n-sea Samaritans
ecific Fund
ising Sourqp
Anonymous donations (online & offline)
Berg Family Trust
Busketeers,
C2C
Crowstones Estate
Enthuse
Jackie Wilson Says - Music in the Park collections
Keymed
Masons Lodge
Raffle receipts
StJamesPCC
Sweyne Choral Society (in memory of Daniel)
Plus our volunteers, including.
Alice's cycling fundraiser
Mark's Halloween & Christmas Lights fundraisers
1 March 2025)
Special Thanks
We are also grateful to all who give regularly and
over an extended period. Whilst not featuring
above, their regular donations provide stability to
our financial standing which allows us to plan for
a bright future with greater optimism than might
othemise be the case.
for helping
Samarltons
Stoy open
Page | 16
SAMARITANS

Reserves Policy
The Trustees reviewed the current reserves policy to hold funding for 18 months in
reserve.
On going Concern
After due consideration and endorsed by the Accountant the Trustees have
reasonable expectation that the Charity has adequate resources to continue in
operational existence for the foreseeable future.
Page | 17
SAMARITANS

Risks and Uncertainties
How we manage risk
The Board of Trustees are ultimately responsible for risk management. They review key risks
and the adequacy of actions being taken to address those risks, on a regular basis.
Service: Changes to our core service to protect the critical function and development of new
volunteers and how we can continue to develop, train, and increase numbers of volunteers
vitally needed to continue our service. We continue to audit and quality check training around
Safeguarding for children and vulnerable adults accessing our service. This is with a focus
on developing our mature safeguarding culture on service and structure. quality
improvements, investigations, policies and procedures and governance.
People: Prioritising and ensuring the safety, wellbeing. engagement, and commitment of
volunteers.
Page | 18

Governance Report
Our Structure and Governance
Southend Samaritans is an affiliated branch of our Central charitable company limited by
guarantee. We were founded by Prebendary Dr Chad Varah CH CBE MA in 1953 and
incorporated in 1963.
A. Constitution
The charity was incorporated on 7th July 2017 and commenced trading on that date.
The principal object of the charity is to provide confidential, non-judgmental emotional
support to those in distress, despair or feeling suicidal.
B. Methods of appointment or election of trustees
The management of the charity is the responsibility of the Trustees who are elected or
co-opted under the terms of the Samaritan Branch Model Constitution.
C. Financial risk management
The trustees have assessed the major risks to which the charity is exposed. in
particular those related to the operations and finances of the charity and are satisfied
that systems and procedures are in place to mitigate our exposure to the major risks.
Our Governance
As a leaming organisation we are always keen to develop and adapt our ways of working in
the interests of our beneficiaries and volunteers.
Statement of Trustees, Responsibilities
The Trustees are responsible for preparing the Trustees, Report and the financial statements
in accordance with applicable law and United Kingdom Accounting Standards (United
Kingdom Generally Accepted Accounting Practice).
The law applicable to charities in England & Wales requires the Trustees to prepare financial
statements for each financial year which give a true and fair view of the state of affairs of the
Charity and of its incoming resources and application of resources, including its income and
expenditure, for that period. In preparing these financial statements, the Trustees are required
to:
select suitable accounting policies and then apply them consistently-
observe the methods and principles of the Charities SORP IFRS 102}"
make judgments and accounting estimates that are reasonable and prudent;
state whether applicable UK Accounting Standards (FRS 102) have been followed,
subject to any material departures disclosed and explained in the financial statements.,
Page | 19

prepare the financial statements on the going concern basis unless it is inappropriate
to presume that the Charity will continue in business.
The Trustees are responsible for keeping adequate accounting records that are sufficient to
show and explain the Charity's transactions and disclose with reasonable accuracy at any
time the financial position of the Charity and enable them to ensure that the financial
statements comply with the Charities Act 2011, the Charity (Accounts and Reports)
Regulations 2008 and the provisions of the Constitution. They are also responsible for
safeguarding the assets of the Charity and hence for taking reasonable steps for the
prevention and detection of fraud and other irregularities.
Approved by order of the members of the board of Trustees and signed on their behalf by
Ann Hawkins
Branch Director and Chair of Trustees
Date: ioi8l9a25
Page | 20

S0UTHEND4)N￿EA SAMARITANS
INDEPENDENT EXAMINER'S REPORT
FOR THE YEAR ENDED 31 MARCH 2025
Independent examinerfs report to the Trustees of Southendryon-sea Samaritans {'the Charity.)
I report lo the charity Trustees on my examination of the accounts of the Charity for the year ended 31 Marc
2025.
Responsibilities and basis of report
As the Trustees of the Charity you are responsible for the preparation of the accounts in accordance with the
requirements of the Charities Act 2011 {'Ihe 2011 Act'i.
I report in respect of my ex8minalion of the Charity's accounts carried out under seclion 145 of the 2011 Act and
in carrying out my examination I have followed the applicable Directions given by the Charity Commission kjnder
section 14S{5llbl of the 2011 Act.
Page 21

S0UTHEND4)N￿EA SAMARITANS
INDEPENDENT EXAMINER'S REPORT {CONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2025
Independent examiner's statement
Your attention is drawn to the fact that the Charity has prepared the accounts in accordance with Accounting and
Reporting by Charities.. Statement of Recommended Practice applicable lo charities preparing their accounts in
accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland {FRS 1021 in
preference lo the Accounting and Reporting by Charities.. Slalement of Recommended Practice issued on 1 April
2005 which is referred to in the extant regulations bul has been withdrawn.
l understand that this has been done in order for the accounts to provide a Irue and fair view in accordance with
the Generally Accepted Accounting Practice effective for reporting periods beginning on or after 1 January 2015.
I have completed my examination. I confirm that no matters have come to my attention in connection with the
examination giving me cause to believe that in any material respect..
accounting records were not kept in respect of the Charity as required by section 130 of the 2011 Act.. or
the accounts do not accord with those records.. or
the accounts do not comply with the applicable requirements concerning the form and content of accounts
set out in the Charities (Accounts and Reportsl Regulations 2008 other than any requirement that Ihe
accounts give a 'true and fai￿ view which is not a matter considered as part of an independent examination.
I have no concems and have come across no other matters in connection with the examination to which attention
should be drawn in this report in order to enable a proper understanding of the accounts to be reached.
This report is made solely to the Charity's Trustees, as a body, in accordance with Part 4 of the Charities
IAccounls and Reports) Regulations 2008. My work has been undertaken so that I might slate to the Charity's
Trustees those matters l am required to stale lo them in an Independent Examinerts Report and for no other
purpose. To the fullest extent permitted by law. I do not accept or assume responsibility to anyone other than the
Charity and the Charity's Trustees as a body, for my work or for this report.
Signed..
Stuart Harrison FCA
Venthams
Chartered Accountants
MillhoLtse
32 - 38 East Sireel
Rochford
Essex
SS4 1DB
Page 22

sOuTHENDQN￿EA SAMARITANS
STATEMENT OF FINANCIAL ACTivrriES
FOR THE YEAR ENDED 31 MARCH 2025
Unrestricted
funds
2025
Restricted
funds
2025
Total
ftinds
2025
Total
funds
2024
Note
Income from:
Donations and legacies
13,991
13,991
27.214
other trading activities
120,933
120,933
114. 428
Investments
7.219
7.219
5,084
Other income
15,553
Total income
Expenditure on-
142 143
162 279
Raising funds
14.016
12.742
26,758
37,456
Charitable activities
90.381
11.432
101.813
719,024
Total expenditure
128 571
156 480
Net incomellexpenditure} before net
Ilossesllgains on investments
37.746
(24,1741
13.572
5, 799
Nel {losses}Igains on investments
(2,037)
12,037)
7.933
Net movement in funds
Reconciliation of funds:
Total funds brought fo￿ard
887,488
35,167
922,655
908,923
Nel movement in funds
35.709
124.174)
11.535
13,732
Total funds carrled forward
Page 23

SOUTHENDQN4EA SAMARITANS
BALANCE SHEET
FOR THE YEAR ENDED 31 MARCH 2025
2025
2024
Note
Fixed assets
Tangible assets
12
648,342
649,424
Investments
13
135,919
137.956
784,261
787,380
Current assets
Debtors
14
3.677
3,168
Cash al bank and in hand
201.156
141,671
204,833
144,839
Creditors.. amounts falling duo within one
year
15
154,9041
(9,564)
Net current assets
149,929
135,275
Total assets less current liabllities
934,190
922, 655
Total net assets
Charity funds
Restricted funds
16
10,993
35,167
Unrestricted funds
16
923.197
887,488
Totsl funds
The financial statements were approved and authorised for issue by the Trustees and signed on their behalf by..
A Hawkins
Trustee
Dale..
io l&1)025
Page 24

SOUTHEND4)N-SEA SAMARITANS
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
General information
Southend-on-sea Samaritans is a Charitable Incorporated Organisation registered in England and Wales.
Its principal office address is 61-71 Beaumont Court. Victoria Avenue, Southend-on-sea, Essex, SS2 6EB.
Accounting poli¢ioS
2.1 Basis of preparation of financlal statements
The financial statements have been prepared in accordance with the Charities SORP IFRS
1021- A¢counting and Reporting by Charities.. Statement of Recommended Practice applicable to
charities preparing their accounts in accordance with the Financial Reporting Standard applicable in
the UK and Republic of Ireland IFRS 102} (effective 1 January 20191. the Financial Reporting
Standard applicable in the UK and Republic of Ireland {FRS 1021 and the Charities Act 2011.
The financial statements have been prepared to give a 'lrue and fair. view and have departed from
the Charities (Accounts and Reports) Regulations 2008 only lo the extent required lo provide a 'lrue
and fairf view. This departure has involved following the Charities SORP IFRS 1021 published in
October 2019 ratler than the Accounting and Reporting by Charities.. Statement of Recommended
Practice effective from 1 April 2005 which has since been withdrawn.
Soulhend-on-sea Samaritans meets the definition of a public benefit entity under FRS 102. Assets
and liabilities are initially recognised at historical cost or transaction value unless otherwise staled in
the relevant accounting policy.
Page 25

sOuTHEND￿N4EA SAMARITANS
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Accounting policies Icontinuedl
2.2 Income
All income is recognised once the Charity has entitlement to the income, il is probable that the income
will be received and the arnounl of income receivable can be measured reliably.
The recognition of income from legacies is dependent on establishing entitlement, the probability of
receipt and the abilily to estimate with sufficienl accuracy the amount receivable. Evidence of
entitlement to a legacy exists when the Charity has sufficient evidence that a gift has been left to them
{through knowledge of the existence of a valid will and the death of the benefactor) and the executor
is satisfied that the property in question will not be required to satisfy claims in the estate. Receipt of
a legacy musl be recognised when it is probable that il will be received and the fair value of the
amount receivable, which will generally be the expected cash amount lo be distributed to the Charity,
can be reliably measured.
Grants are included in the Slalement of Financial Aclivitie5 on a receivable basi5. The balance of
income received for specific purposes but not expended during the period is shown in the relevant
funds on the Balance Sheet. Where income is received in advance of enlillement of receipt, its
recognition is deferred and included in creditors as deferred income. Where enlillement occurs before
income is received. the income is accrued.
Where the donated good is a fixed assel, il is measured at fair value, unless it is impractical lo
measure this reliably, in which case the cost of the item lo the donor should be used. The gain is
recognised as income from donations and a corresponding amount is included in the appropriate fixed
asset class and depreciated over the useful economic lrfe in accordance with the Charity's accounting
policies.
On receipt. donated Professional services and facilrties are recognised on the basis of the value of
the gifl to the Charity which is the amount il would have been willing lo pay to oblain services or
facilities of equivalent economic benefit on the open market,. a corresponding amount is then
recognised in expenditure in the period of receipt.
Income lax recoverable in relation to donations received under Gift Aid or deeds of covenant is
recognised at the tirne of the donation.
Income lax recoverable in relation lo investment income is recognised at the lime the investment
income is receivable.
Other income is recognised in the period in which it is receivable and to the extent Ihe goods have
been provided or on completion of the service.
2.3 Expenditure
Expenditure is recognised once there is a legal or conslruclive obligation to transfer e¢onomic benefit
lo a third party, it is probable that a transfer of economic benefits will be required in settlerneF)l and
the amount of the obligation can be measured reliably. Expenditure is classified by activity. The costs
of each activity are made up of the total of direct costs and shared costs, including support costs
involved in undertaking each actsvity. Direct costs attributable to a single activity are allocated directly
lo that activity. Shared costs which contribute to rnore than one 8clivily and support costs which are
not attributable to a single activity are apportioned between those activities on a basis consislenl with
the use of resources. Central staff costs are allocated on the basis of time spent. and depreciation
charges allocated on the portion of the asset's use.
Expenditure on raising funds includes all expenditure incurred by the Charity to raise funds for ils
charitable purposes and includes costs of all fundraising 8cts'vities events and non-charitable trading.
Page 26

S0UTHEND￿N￿EA SAMARITANS
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Accounting policies {continuedl
2.3 Expendlture (continued)
Expenditure on charitable activities is incurred on directly undertaking the activities which further the
Charity's objectives, as well as any associated support costs.
Grants payable are ¢harged in the year when the offer is made except in those cases where the offer
is conditional, such grants being recognised as expenditure when the conditions attaching are fulfilled.
Grants offered subject to conditions which have not been met at the year end are noted as a
commitment. but not accrued as expenditure.
All expenditure is inclusive of irrecoverable VAT.
2.4 Interest receivable
Interest on funds held on deposit is included when receivable and the amount can be measured
reliably by the Charity., this is normally upon notification of the interest paid or payable by the inslilulion
with whom the fund5 are deposited.
2.5 Tangible fixed assets and depreciation
Tangible fixed assets costing £500 or more are ¢apitalised and recognised when future economic
benefits are probable and the cost or value of the asset can be measured reli8bly.
Tangible fixed assets are initially recognised al cost. After recognition, under the cost model, tangible
fixed 85sels are measured al cost less accumulated depreciation and any accumulated impairment
losses. All costs incurred to bring a tangible fixed asset into its intended working condition should be
included in the measurement of cost.
Depreciation is charged so as to allocate the cost of tangible fixed assets less their residual value
over their estimated useful lives, on a reducing balance b8SIS.
Depreciation is provided on the following basis..
Office equipment
25010 reducing balance
2.6 Investments
Fixed asset investments are a form of financial instrument and are initially recognised al their
transaction cost and subsequently measured at fair value al the Balance Sheet date, unless the value
cannot be measured reliably in which case it is measured at cost less impairment. Investment gains
and losses, whether realised or unrealised, are combined and presented as 'Gainsl{Lossesl on
investments, in the Statement of Financial Activities.
2.7 Debtors
Trade and other debtors are recognised al the settlement amount after any trade discount offered.
Prepayments are valued al the amount prepaid nel of any trade discounts due.
2.8 Cash at bank and in hand
Cash at bank and in hand includes cash and short-lerm highly liquid investments with a short maturity
of three months or less from the date of acquisition or opening of the deposit or similar account.
Page 27

SOUTHENDl)N￿EA SAMARITANS
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Accounting policies {continued)
2.9 Liabilities and provisions
Liabilities are recognised when there is an obligation 81 the Balance Sheet dale as a result of a past
event, il is probable that a transfer of economic benefit will be required in settlement, and the amount
of the settlement can be estimated reliably.
Liabilities are recognised at the amount that the Charity anticipates it will pay to settle the debl or the
amount it has received as advanced paymenls for the goods or services il must provide.
Provisions are measured 8t the best estimate of the amounts required to settle the obligation. Where
the effect of the lime value of money is material. the provision is based on the present value of those
amounts, discounted al the pre-tax discount rate that reflects the risks specific to the liability. The
unwinding of the discount is recogrnised in the Statement of Finan¢ial Activities as a finance cost.
2.10 Financial instruments
The Charily only has financial assets and financial liabilities of a kind that qualify as basic financial
in5trument5. Basic financial instruments are initially recognised at transaction value and subsequently
measured al their settlement value with the exception of bank loans which are subsequently
measured al amortised cost using the effective interest method.
2.11 Fund accounting
General funds are unrestricted funds which are available for use at the discretion of the Trustees in
furtherance of the general objectives of the Charity and which have not been designated for other
purposes.
Designated funds comprise unrestricted funds that have been set aside by the Trustees for particular
purposes. The aim and use of each designated fund is set out in the notes lo the financial statements.
Restricted funds are funds which are to be used in accordance with specific restrictions imposed by
donors or which have been raised by the Charity for particular purposes. The costs of raising and
administering such funds are charged against the specific fund. The airn and use of each restricted
fund is sel out in the notes to the financial statements.
Investment income, gains and losses are allocated to the appropriate fund.
Page 28

SOUTHENDiINSEA SAMARITANS
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Income from donations and legacles
Unrestricted
funds
2025
Total
fund$
2025
Donations
Unrestricted
funds
2024
Total
funds
2024
Donations
Incorne from other trading activities
Incorne frorn fundraising events
Unrestricted
funds
2025
Total
funds
2025
Revenue from shop sales and events
Unrestricted
funds
2024
Total
funds
2024
Revenue from shop sales and events
114 428
114 428
Page 29

S0UTHEND￿N￿EA SAMARITANS
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Investment income
Unrestricted
funds
2025
Total
funds
2025
Investment income - local cash
Unrestricted
funds
2024
Total
funds
2024
Investment income - local cash
Page 30

s0uTHEND￿N￿EA SAMARITANS
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Other incoming resources
Total
funds
2025
Unrestricted
funds
2024
Total
funds
2024
Grants received
Expenditure on rai$lng funds
Fundraising trading expenses
Unrestricted
funds
2025
Restrlcted
funds
2025
Total
funds
2025
Utilities, rent and rates
10,483
12,000
22,483
Housekeeping
2.402
2.402
Administration
554
554
Building maintenance
577
742
1,319
Page 31

s0uTHEND￿N￿EA SAMARITANS
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Fundraising trading expenses {continued)
Un￿StrICted
funds
2024
Restricted
funds
2024
Total
funds
2024
Utilities, rent and rates
17,709
22,976
34.085
Housekeeping
2.477
2,477
Administration
384
Building maintenance
510
510
Analysis of grants
Grants to
Institutions
2025
Total
funds
2025
Grants to
Institutions
2024
Tol81
funds
2024
Grants, Central Samaritans
Page 32

sOuTHEND￿N4EA SAMARITANS
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Analysis of expendtture by activities
Aetlvlties
undertaken
directly
2025
Support
costs
2025
Total
funds
2025
Supporting ackn'vities
Page 33

sOuTHEND￿NsEA SAMARITANS
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Analysis of expenditure by activities (continued)
Activiti8s
undertaken
directly
2024
Grant
fvnding of
activities
2024
Support
costs
2Q24
Tot81
funds
2024
Supporting activities
IL61Q ￿1￿024
Analysls of dlrect costs
Supporting
activities
2025
Total
funds
2025
Rent, rates and service charges
8,251
8.251
Insurance
2,329
2.329
Light and heat
4.524
4.524
Housekeeping
1,838
1.838
Cleaner
3,728
3.728
Repairs and renewals
4,051
4,051
Computer running costs
88
88
Travelling
2,770
2.770
Conferences
780
780
Contributions to Samaritans
46.820
46,820
Leg81 and professional
43
43
Fundraising expenses
110
110
Publicf(y and advertising
13,236
13,236
Telephone and internet
3,910
3,910
Volunteer care
3,340
3,340
Page 34

SoUTHENDiIN￿EA SAMARITANS
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Supporting
activities
2024
Total
fvnds
2024
Rent. rates and service charges
7,537
7,537
Insurance
2.332
2,332
Light and heal
4.582
4,582
Housekeeping
2.059
2.059
Cleaner
3,527
3,527
Repairs and renewals
817
817
Computer running costs
3,215
3.275
Travelling
2.441
2.441
Conferences
2,647
2,647
Contributions to Samarilans
(3,638)
(3,638)
Legal and professional
91
97
Fundraising expenses
233
233
Publicty and advertising
26,869
26,869
Telephone and internet
3,228
3,228
Volunteer care
6,474
6,474
Page 35

S0UTHEND4)N￿EA SAMARITANS
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Analysis of expenditure by activities (continued)
Analysls of support ¢osts
Supporting
activities
2025
Total
funds
2025
Depreciation
1.082
1,082
Legal and professional
1.907
1,907
Adminislralion. printing, postage and stationery
3,006
3.006
Page 36

SOUTHENDlIN￿EA SAMARITANS
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Analy51s of expendlture by activities {continuedl
Analysis of support costs {continuedl
Supporting
activities
Total
funds
2024
2024
Depreciation
7,252
7,252
Legal and professional
1,812
1,812
Administration, printing, postage and stationery
2.546
2,546
10.
Independent examinerfs remuneration
2025
2024
Fees payable to the Charity's independent examiner for the independent
examination of the Charity's annual accounts
11. Trustees. remunèration and expenses
During the year, no Trustees received any remuneration or other benefits (2024 - £NIL-).
During the year ended 31 March 2025, expenses totalling £NIL were reimbursed or paid directly to Trustee
(2024- £NIL to Trustee).
Page 37

sOuTHEND￿N4EA SAMARITANS
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
12. Tangible flxed assets
Freehold
property
Office
equipment
Total
Cost or valuation
At 1 April 2024
648.342
28,579
676.921
At 31 March 2025
648,342
28.579
676,921
Depreciation
At 1 April 2024
27.497
27,497
Charge for the year
1,082
1,082
At 31 March 2025
28,579
28,579
Net book value
At 31 March 2025
At 31 March 2024
424
Page 38

SOUTHENDi1N￿EA SAMARITANS
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
13. Fixed asset investments
Unlisted
investrnents
Cost or valuation
At 1 April 2024
137,956
Revaluations
12.037)
At 31 March 2025
Net book value
Al 31 March 2025
135.919
At 31 March 2024
137
Page 39

SOUTHENDQN4EA SAMARITANS
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
14.
Debtors
2025
2024
Due within one year
other debtors
3,677
3, 168
68
15. Credltors- Amounts falllng due withln one year
2025
2024
Trade creditors
(349)
Other creditors
45,567
8, 100
Accruals and deferred income
9,337
1,813
Page 40

SOuTHEND4>N￿EA SAMARITANS
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
16. Ststement of funds
Statement of funds - current year
Balance at
31 March
2025
Balance at 1
ApTiI 2024
Galnsl
(Losses)
Income Expenditure
Unrestrlcted funds
Deslgnated funds
Propety fund
648 342
General funds
General fund
239 146
142 143
104397
274 855
Total Unrestricted funds
887,488
142,143
1104.3971
{2,0371
923,197
Restricted funds
St Saviours Housing Trust
Total of funds
Page 41

S0UTHEND4)N￿EA SAMARITANS
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
16.
statement of funds Icontinuedl
Statement of funds - prior year
Balance at
31 March
2024
8alance at
1 April 2023
Gains/
(Losses)
Income Expenditure
Unrestricted funds
Designated funds
Property fund
648 342
648 342
Gongral funds
General fund
175 569
162 279
106 635
239 146
Totsl Unre$trl¢t¢d fvnds
823,911
162.279
(106,635)
7,933
887,488
Restrlcted funds
St Saviovrs Housing Trust
Totsl of funds
15
480
33
Page 42

S0UTHEND4)N￿EA SAMARITANS
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
17. Analysis of net assets between funds
Analysis of net assets between funds - current year
Unrestri¢tod Restricted
funds
funds
2025
2025
Total
funds
2025
Tangible fixed assets
648.342
648,342
Fixed asset investments
135,919
135.919
Current assets
204,833
204,833
Creditors due within one year
165.8971
10.993
{54,904)
Total
Analysis of net assets between funds - prior year
un￿strICted
funds
2924
R8stricted
funds
2024
Total
funds
2024
Tangible fixed assets
649,424
649,424
Fixed asset investments
137,956
137,956
Current assets
109,672
35.767
144,839
Creditors due wlhin one year
(9,564)
(9,564)
Total
Page 43

SOUTHEND4)N4EA SAMARITANS
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
18.
Opgrating lease commitments
Al 31 March 2025 the Charity had commitments to make future minimum lease payments under
non-cancellable operating leases as follows..
2025
2024
Not later than 1 year
12,000
12,000
Later than 1 year and not later than 5 years
24,000
36,000
19. Related party transactions
The Charity has not entered inlo any related party transaction during the year, nor are there any
outstanding balances owing between related parties and the Charity at 31 March 2025.
Page | 44

Reference and Administrative Details
Registered address:
61-71 Beaumont Court
Victoria Ave
Southend on Sea
Essex
SS2 6EB
Registered charity:
1173715
Website:
samaritans.orglsouthendonsea
Board of Trustees
Ann Hawkins (Chair)
Ray Turner (Secretary & Governance)
Diane Smith {Treasurer)
Judith Bailey
Deborah Downs
Rosa Garner
Caroline Jennings
Emer Meadway
Mark Sutton
Southend Samaritans Senior Staff
Bankers:
National Westminster Bank plc
132 High Street
Southend -on-Sea
Essex
SS1 1JX
Accountants:
Venthams Chartered Accountants
Millhouse
32-38 East Street
Rochford
Essex
SS4 1DB
Solicitors:
Jeffries Solicitors
3rd Floor Dencora Court
Tylers Avenue
Southend-on Sea
Essex
SS12BA
Page | 45
SAMARrrANS

We would like to thank all our donors and supporters
including those who wish to remain anonymous.
4i?ilson
c2C
F.Rfk
enthuse
crowstone
E S T A T E S
Plus our supporters
and partners.
Along with all our
volunteers!
SAMARITANS
Southend-on-sea
SAMARITANS

We're here
to listen
Call free day or night on
116 123
Email
jo@samaritans.org
Web
samaritans.org/southendonsea
Visit us
Beaumont Court, 61-71 Victoria Ave
Southend-on-sea
SS2 6EB