VithalSignatur8 Transaction R8f. ZL5F-Z840-V4GD 13 Nov 2025 20..24..43 GMT (UTC +01 D 111 P 1128 Registered number: CE011177 Charity number: 1173621 NORTH LONDON SAMARITANS UNAUDITED TRUSTEES. REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025
VithalSignatur8 Transaction R8f. ZL5F-Z840-V4GD 13 Nov 2025 20..24..43 GMT (UTC +01 D 111 P 2128 NORTH LONDON SAMARITANS CONTENTS Page Reference and administrative details of the Charity. its Trustees and advisers Trustees. report 2-12 Independent examiner's report 13 Statement of financial activities 14 Balance sheet 15 Statement of cash flows 16 Notes to the financial statements 17-26
VithalSignatur8 Transaction R8f. ZL5F-Z840-V4GD 13 Nov 2025 20..24..43 GMT (UTC +01 D 111 P 3128 NORTH LONDON SAMARITANS REFERENCE AND ADMINISTRATIVE DETAILS OF THE CHARITY, ITS TRUSTEES AND ADVISERS FOR THE YEAR ENDED 31 MARCH 2025 Trustees A Mccormack JHPyatt N Floyde L A Ryder-Davies E M Pordes (resigned 15 November 2024) A Scoltock AJCemy J Quittner Company registered number CE011177 Charity registered number 1173621 Registered office Shaftesbury Hall Herbert Road London N112QN Company secretary AJCemy Director N Floyde Accountants James Cowper Kreston Chartered Accountants and Statutory Auditor Apex Forbury Road Reading RG1 1AX Bankers Cambridge & Counties Bank Ltd Charnwood Court 5b New Walk Leicester LE16TE Barclays Bank plc 3 Walthamstow Leicestershire LE87 2BB Page 1
VithalSignatur8 Transaction R8f. ZL5F-Z840-V4GD 13 Nov 2025 20..24..43 GMT (UTC +01 D 111 P 4128 NORTH LONDON SAMARITANS TRUSTEES, REPORT FOR THE YEAR ENDED 31 MARCH 2025 MISSION. VISION AND VALUES THE VISION Samaritans Vision is that fewer people die by suicide. THE MISSION We work to achieve this Vision by making it our Mission to alleviate emotional distress and reduce the incidence of suicide feelings and suicidal behavior. We do this by.. Being available 24 hours a day to provide emotional support for people who are experiencing feelings of emotional distress or despair. including those which may lead to suicide. Reaching out to high-risk groups and communities to reduce the risk of suicide., Working in partnership with other organisations. agencies and experts to achieve our Vision- Influencing public policy and raising awareness of the challenges of reducing suicide THE VALUES We are committed to the following Values: Listening, because exploring feelings alleviates distress and helps people to reach a better understsnding of their situation and the options open to them- Confidentiality. because if people feel safe, they are more likely to be open about their feelings-, People making their own decisions wherever possible. because we believe that people have the right to find their own solution and telling people what to do takes responsibility away from them. Being non-judgmental, because want people to be able to talk to us without fear of prejudice or rejection., Human contact, because giving people time, undivided attention and empathy meets a fundamental emotional need and reduces distress and despair. MESSAGE FROM THE DIRECTOR North London Samaritans continues to thrive, driven by the dedication of our volunteers and the strength of our leadership. A particular highlight of the year was the celebration of our 50th anniversary with a party organised by a Team of our volunteers -a milestone marked with warmth and pride. We were honoured to welcome local dignitaries and senior representatives from Central Samaritans, alongside our volunteers and guests to commemorate five decades of compassionate service and community engagement. Our Leadership Team remains focused on six strategic priorities.. Recruitment and Retention - Enhancing efforts to attract and retain both listening and support volunteers. Communication and Engagement - Strengthening internal communications through newsletters, all-branch meetings, and social events. Volunteer Pathway Review addressing process bottlenecks. Community Presence and EDI - Increasing visibility thin the community and promoting diversity, equity, and inclusion across the Branch. Rota and Shift Patterns - Trialling new rota models to offer volunteers greater flexibility and autonomy for their shifts. Branch Operations Improving operational effectiveness to better support both callers and volunteers, including peer mentoring and a review of shift support. Streamlining the joumey from recruitment to training by identifying and The Volunteer Pathway Review Project continued through the year and encompassing work on all of the stages of Samaritsns coming into the organisation and progressing to fully trained Samaritan. Progress in the individual areas of information. selection, core training, procedural evening, mentoring and embedding have been captured Page 2
VithalSignatur8 Transaction R8f. ZL5F-Z840-V4GD 13 Nov 2025 20..24..43 GMT (UTC +01 D 111 P 5128 NORTH LONDON SAMARITANS TRUSTEES, REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 in this report. Of particular note are progress with the number of sessions and diversification in the delivery of information sessions, the selection teams, work to increase the frequency and number of interviews taking place, a pilot and evaluation of core training delivery via Samaritans Training School resulting in 5 new Samaritans coming into Branch, enhancement of prOdural evening to respond to feedback from Samaritans, mentoring guidance being enhanced for mentors and retention of mentor numbers. Work will continue on other areas of the Pathway in 2025. Volunteer interest remains strong, with 21 Information events held and over 50 interviews conducted-primarily via Zoom, with some in-person sessions at Shaftesbury Hall. Our Core Training Team delivered three in-house training rounds, and for the first time, collaborated with Central Samaritans to run an additional online course, expanding our volunteer base. New volunteers continue to be supported by Mentoring and Embedding Teams. We remain committed to strengthening volunteer engagement across the Branch. Regular All Volunteer Meetings (AVMS) and Sharing Spaces provide valuable opportunities for connection, collaboration, and learning. These gatherings foster a sense of community and shared purpose among volunteers. In addition, our monthly book club continues to be a well-loved fixture, offering a relaxed and enjoyable way for volunteers to come together socially. Operational improvements have been a key focus. A revised rota system-developed through a dedicated working group and a nine-month trial-now allows volunteers to self-select or be allocated shifts. Enhancements to Twilight Shift support have helped reduce overnight shift closures where shift support was unavailable, ensuring continuity of service. The smooth and successful operation of our Branch is made possible by a dedicated team of Support Volunteers. Their invaluable contributions support key functions such as volunteer Selection and Training, and the ongoing care of our Branch garden. Our Shift Support and Volunteer Support Teams continue to provide essential support to our volunteers, with plans to expand further to support succession planning and resilience. Our EDI Lead has worked closely with Function Leads to embed inclusive practices and improve support for volunteers requiring reasonable adjustments. including delivering a workshop for the Branch Leadership Team. Face-to-face services remain available by appointment. reflecting the Branch's strong commitment to offering this resource-intensive but valued form of support. Outreach activity has been vibrant, with participation in national initiatives such as Brew Monday and Small Talk Saves Lives, alongside local events including the Enfield Motoring Pageant and Palmers Green Eid Fair. Our ongoing partnerships with The Mall in Wood Green and NeOrk Rail have further strengthened our community presence. Fundraising efforts have been consistent with contributions from regular benefactors, boosted by Corporate Social Responsibility donations from the employers of a few volunteers. The Branch continues to play a vital role in the Listener Scheme at HMP Pentonville, recruiting and training prisoner Listeners, raising awareness among new staff, and providing Postvention support following deaths in custody. Shaftesbury Hall remains a valued community asset. The Hall Committee has overseen its operations with care, ensuring it serves both local organisations and the Branch's own activities. As part of the Open House Scheme, the Hall welcomed members of the public. drawing strong attendance and engagement. The continued success of North London Samaritans is a testament to the unwavering commitment of our volunteers, the strength of our Branch Leadership Team, and the support of our Hall Manager. Their collective contributions have been invaluable in enabling us to deliver the highest standard of care to those who reach out to us. Nat 1330 Branch Director Page 3
VithalSignatur8 Transaction R8f. ZL5F-Z840-V4GD 13 Nov 2025 20..24..43 GMT (UTC +01 D 111 P 6128 NORTH LONDON SAMARITANS TRUSTEES, REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 COMMITTEE REPORT 24125 At the AGM on 12 November 2024, Erik 1375 stood down. We thank Erik for his service. The current Trustees were all re-elected and comprise Nat 1330 (Director) Amanda 1417 (Secretary) Adam 1352S (Treasurer) Alison 1031 Lesley 805 John 1219 Joanne 1383 No trustees were elected, a Skills Audit is planned to ensure that the Committee has people with the strengths that are needed to run the Branch. Our number of trustees is compliant with the requirements of our Constitution. Alison 1031 Branch Administrator BRANCH MArrERS EMOTIONAL SUPPORT For the year to 31 st March 2025 we responded to: Inbound Calls (Excluding Snaps) Outbound Calls Email FaCe-toFa (Inside Branch) Face-tOwFace (Outside Branch) Total Dialogue Contacts Snaps Total Contacts 7.616 105 3.225 11,017 1,435 12,452 Total dialogue contacts increased in the year by 50/0 on the previous year with the number of inbound phone calls increasing by 14Q/o, Outbound calls increasing by 31Q/o and emails responses reducing by 120/0. The number of face to face contacts was consistent with the previous year. The Branch aims to have 3 volunteers taking calls on each shift. although this is not always achieved for reasons such as volunteer availability and allocating a call station to mentors for training purposes. Nat 1330 Reports prepared by North London Samaritans Function Leadslcommittee Chairs SHAFTESBURY HALL We are pleased to report that 202412025 was another successful year for the Hall being hired out to both the local community and North London Samaritans. Regular classes have remained very strong throughout the year with several new classes introduced. Class sizes have been maintained and the demand for one off weekly bookings have continued to remain strong. Indications are that 202512026 demand will be similar. Users included health and fitness organisations, local serVIS supporting minorities and the disadvantaged, music and arts groups, a variety of individuals and businesses providing classes and activities for children and charitable and voluntary organisations. Haringey CAMHS ( Child and Adolescenl Mental Health Services }, Pinhole, Reach and Connect Haringey for over 65's, Bounds Green Repairs Workshop, Talk Talk focusing on Page 4
VithalSignatur8 Transaction R8f. ZL5F-Z840-V4GD 13 Nov 2025 20..24..43 GMT (UTC +01 D 111 P 7128 NORTH LONDON SAMARITANS TRUSTEES, REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 mental health, Aphasia Re-connect covering North London plus a dementia sing along group used the Hall during the year . whilst several weeks were set aside for holiday clubs during the summer holidays. In addition to this, the Hall has been hired by members of the local community to host a variety of social events and parties. For 2 days in September the Hall was opened to the public as part of the famous Open House Scheme and a number of visitors attended. We will again be attending the event in September 2025. Subject to availability, North London Samaritans have again hired the Hall at the current hourly rate for meetings, training. information, and selection events. During the year further investment was made in a number of areas to maintain the high quality of the Hall for its 200-300 regular users. We also upgraded the website with a new calendar and information pages on the teachers that run regular classes. The Hall Committee continued to closely monitor the operation of the Hall facility in a manner similar to that of a village hall, ensuring that it benefits the local community, by being available to a wide range of activities which are social, recreational or community-oriented in nature and complies with the advice of Bates Wells and Braithwaite LLP provided on the 14th June 2018 and the terms of HMRC VAT clearance letter dated 11th August 2017.The Hall Committee is satisfied that the Hall operation has been consistent with that advice and clearance. The Hall Committee consists of representatives of North London Samaritans (as the recipient of the Big Lottery Fund and other grants to enable the establishment of a hall facility available for hire for community activities) and members of the local community and hall users. The Committee monitors the type of activities carried on in the Hall and oversees the Hall Manager in the performance of her duties regarding the day to day letting of the Hall space and the maintenance and general upkeep of the building and ensuring that the Hall operates, when open in compliance with the terms of the grants and in a manner consistent with the village hall principal. We look forward to another successful year in 202512026. John 1219 FUNDRAISING The Branch continues to run with a vacancy for a Fundraising Lead. Funds have been raised largely through grants, local organisations and charity donations as well as volunteers who have carried out fundraising activities for the Branch. Nat 1330 INFORMATION The Information Event team is led by Sandra 1437 and Suzanne 1600, the function has been superbly supported by Arancha 1432S, Ashraf 1577S. All Information Events continue to be hosted online via Zoom. During the period April 2024 to March 2025.. 21 on-line Information events were held during the period 332 potential volunteer made enquiries to the branch during the period. 115 potential volunteers attended one of the above Information Events. 80 potential volunteers attending an Information Event subsequently requested a Selection Interview. We have noticed that Pv's registering for information events have fallen in recent months from circa 10 to 5 per event. We will continue to support a minimum of 1 information events per month. subject to PV'S availability. Sandra 1437 and Suzanne 1600 SELECTION The Branch continues to receive around 30 expressions of interest a month from Potential Volunteers (Pvs). These are mostly generated through the ntral Samaritans website so there has been relatively less local recruitment effort. Pvs come from a diverse range of ages and backgrounds and, after attending a Zoom Information session, about one in five proceed to the Interview stage. Page 5
VithalSignatur8 Transaction R8f. ZL5F-Z840-V4GD 13 Nov 2025 20..24..43 GMT (UTC +01 D 111 P 8128 NORTH LONDON SAMARITANS TRUSTEES, REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 This year was the first time that the Branch has added an additional Online Training Course, run by central Samaritans. The first cohort of 5 Pvs were selected in June 2024. This was achieved without materially compromising the numbers in the three regular 'in person, Core Development courses taking place over the year. Having said this, the trend towards Zoom interviews continues. Over 50 PV interviews were conducted in the year. both face to face in the Hall and the majority over Zoom. The Interview follows a standard script to ensure equal treatment for all PVS. In most cases the Pvs were subsequently invited to attend a Core Training Course. the predominant reason for declining Pvs being more related to their time capacity than their personal attributes. The Selection Team continues to comprise about 8 experienced Volunteers supplemented by new Volunteers on an ad hoc basis. All Interviewers are required to undertake internal training courses, including on Unconscious Bias, to ensure fair treatment for PVS. Their time and dedication continues to be much appreciated. Lindsay 1512 CORE TRAINING The Core Training programme has seen consistent delivery across multiple cohorts since April 2024, despite challenges in recruitment and retention. Training sessions have evolved to include Zoom-based Skills evenings, aiming to improve focus and reduce late-night commitments for trainers. Dropout rates remain a concern, with several trainees withdrawing early in the course. This has prompted internal discussions about aligning trainee expectations with the demands of the programme. Despite these challenges, the team continues to innovate and strengthen its approach, including the introduction of new call practicers and the enrolment of volunteers in the 'Training in Samaritans. course to build future training capacity- In addition to offering Core training in Shaftesbury Hall, Deborah 1380 led a pilot and evaluation of Core training through Samaritans Training school which was sucSsful and this widened the pathway for new volunteers to Branch. The most recent cohort of trainees began Core training in Shaftesbury Hall in January 2025 with 11 participants and is supported by a robust team of 20 trainers, call practicers, and mentors. The programme continues to adapt and grow, maintaining its commitment to high-quality volunteer preparation and support. In addition to core training Liz 939 took part in the first Meet the Teams session and ran a session for all volunteers on bringing circular calls to an end. Liz 939 EMBEDDING The embedding sessions continue to be run by Tia 1424. Amanda 1417. Jane 1225 and Nicola 1278. Two sets of embedding sessions ran during the year from 14 November- 12 December 2024 with 6 participants and 20th March - 10 April with 5 participants. There is capacity for 12 Pvs in the embedding training so take up remains low. Central Samaritans are running online training sessions for those who cannot complete the embedding training within branch which has proved useful in progressing Provisional Volunteers who have missed at least one of the embedding training sessions. Amanda 1417, Tia 1424 PRISON SUPPORT For the year ending 30 March 2025, the Branch Prison Support Team had 17 trained Listeners in HMP Pentonville and a team of five Samaritsns lead by Meijinder 1325 and Nick 1294. Listener Support Meetings (which are effectively Shift Support for the Listeners) continue to take place weekly, except when we are training Page 6
VithalSignatur8 Transaction R8f. ZL5F-Z840-V4GD 13 Nov 2025 20..24..43 GMT (UTC +01 D 111 P 9128 NORTH LONDON SAMARITANS TRUSTEES, REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 new Listeners or on rare occasions when there areny two Samaritans available. This continues to create some pressure for the team as volunteers are going in over their expected once-per-month shift in addition to their in- branch shifts, and any other Samaritans activities they may undertake. As a results of this, the Branch Leadership Team (BLT} decided to allow volunteers to count their prison shift as their expected weekly shift. We trained 23 new Listeners, who finished their training in early February 2025. As part of both giving the trainee Listeners a better experience of Skills Practices and lo create an opportunity for volunteers interested in experiencing the prison environment, we invited a group of volunteers in for an afternoon. Having read a backgrounder on the prison and Listener scheme, the visiting volunteers were given a tour of Ihe prison, and then met Ihe trainee and current Listeners to play the role of callers in prison-specific skills practices. Unfortunately, the team had to offer a Postvention response on four occasions in the year (we offer this for all Deaths In Custody (DICS), whether or not they are Self-lnflicted), with volunteers and Listeners supporting the Wing, close associates, and staff affected. In addition to the annual meeting with the Number One Governor. the team also had an article published in the prison's Voice of The Ville, magazine. The Listeners recorded nearly 1.000 contacts. 80 % of which were facilitated by prison staff. Whilst we try to avoid offering faCe-tO-fa emotional support to prisoners, so as not to undermine the role of the Listeners, Samaritans are trusted and called on by prisoners as we are passing. The Team supported under 10 callers in this way during the year. Having served as Branch Prison Support OffirS for three years, Meijinder and Nick are in the process of handing over the role to Joanne 1383 and Louisa 1340. The Team is also preparing for a change in the way that prison callers access the Samaritans helpline, using their individual PINS rather than a prison-wide Welfare PIN. Meijinder 1325. Nick 1294 PUBLICITY Ellie 1530 continues to lead the Branch's social media Presen and leads the production of the Branch newsletter with valuable support from Clare 1414. The newsletter keeps the Branch informed of Samaritan news nationally. as well as news specific to North London Samaritans. Nat 1330 OUTREACH & SCHOOLS Outreach has had a busy year supporting both national Samaritans, initiatives and partnerships such as Brew Monday and Small Talk Saves Lives and getting involved in more local events and groups including the Enfield Motoring Pageant, the Palmers Green Eid Fair and the Haringey Suicide Prevention Group. We have continued our association wth The Mall in Wood Green as well as attending various Network Rail stations. We have also worked collaboratively with Redbridge and Harrow branches to deliver Outreach. In March, Cathy 1356 stepped down as Branch Lead and Polly 1520 took over. Thanks due to Cathy for all her hard work over previous years and to all volunteers who enable Outreach events to happen. Polly 1520 ROTA TEAM Following planning for a review of the rota workings in 202>24, 202¥25 saw a trial of a hybrid self-signup and allocated approach. Originally planned for four rota periods, the trial was extended to cover seven rota periods and ended in February 2025. After eliciting feedback from volunteers and looking at any effects on the level of service provision, the branch adopted the updated approach to filling the rota. The team continues to work closely with Volunteer Support, Mentoring, EDI, and other the functional teams to Page 7
VithalSignatur8 Transaction R8f. ZL5F-Z840-V4GD 13 Nov 2025 20..24..43 GMT (UTC +01 D 111 P 10128 NORTH LONDON SAMARITANS TRUSTEES, REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 smooth out the volunteer experience whilst utilising as much of the branch capacity as we can. Over the year. 1,153 shifts opened, covering 3.643.5 hours. Of these 22 Hours of Need shifts ran. 77 shifts closed (6 % ), of which 39 were twilight or Hours of Need shifts. Nick 1294 SHIFT SUPPORT There was a change in Shift Support Leadership in July 2024. The lead for Shift Support Team changed to Tracy 1385, Suzanne 1600 and Andrea 1276 and we thank Hannah 1256 for her dedication and smooth hand over to the new Team. The key focus areas are Shift Coverage Recruitment Education and profile (Attendance at BLT meetings, Embedding, Procedural Evenings and special Shift Supportl Mentees meetings) Twilight shift Support trial is now embedded in as an operating procedure (ie check in with shift support, debrief comprehensively to each other at shift conclusion However, shift support remains available at all times if required) The Hours of Need Shift Support eaked. Check in with shift supporter A who covers 3.00 am to 5.00 am and debrief to shift supporter B who covers 5.00 am to 7.00 am). This is successful. As a result, no shifts have closed due to lack of Shift Support coverage. The number of Shift Supporters needs to be expanded. The majority of shifts are still covered by a small number of people Tracy 1385, Suzanne 1600 and Andrea 1276 MENTORING A quiet year overall. Recruitment of new mentors remains a concem, in sprte of 7 new members (5 of whom are active) joining the team. That has been balanced by some departures and others taking time out from active mentoring. However the active team has grown by 3 which has enabled us to just about manage demand. Some further refinement and standardisation of procedures has taken place, most notably in the allocation of mentees to mentors, as the former now have a 'phone interview. with the mentoring lead prior to Procedural Evening, to help select the right mentor in each case. In addition, a Zoom meeting with Shift Support has been added near the end of the mentoring programme to help to familiarize mentees with and understand the role of this important function. Erik 1379 VOLUNTEER SUPPORT Lou 1337 continued to monitor email traffic to the rota team in order to identify volunteers who were dealing with some kind of personal crisis impacting their ability to do shifts, and was sometimes approached directly by volunteers needing to vary their usual shift patterns. Lou 1337 and Nat 1330 held one meeting per rota to review the status of those on the Volunteer Support list and to follow up as necessary, aiming to coordinate updates from volunteers with the rota team's deadlines and ensure that volunteers, Directory pages were updated, to facilitate the writing of each rota. Page 8
VithalSignatur8 Transaction R8f. ZL5F-Z840-V4GD 13 Nov 2025 20..24..43 GMT (UTC +01 D 111 P 11128 NORTH LONDON SAMARITANS TRUSTEES, REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 The Volunteer Support list now includes those needing support, those not needing support but currently off rota, those to whom concern has been expressed because of the content of their communications with the rota team, and those for whom reasonable adjustments are in pla. In addition, it was decided to seek IT support from Nick 1294 so that Nat 1330 and Lou 1337 had access before meetings to a spreadsheet detailing authorised exemptions visible to the rota team. Some initial discussion meetings were held with the lead on EDI to ascertain how far Volunteer Support and EDI functions could be dovetailed, and how Reasonable Adjustment Passports might be coordinated. Nat 1330 and Lou 1336 decided to provide edible 'thank you's to the branch during National Volunteer Week (chocolate and savouries) and at Christmas and New Year (satsumas, mince pies and chocolate). Lou 1336 began drafting a job description. for the Volunteer Support function. with a view to perhaps recruiting an assistant at some point. and as good practice for sUcSsion planning. Lou 1336 EDI Over the course of 2024-2025, Gloria1532: Introduced an Inclusivity check list for outreach and events to make sure that the branch-led activities fully consider volunteers. access needs in the planning stage. November 2024. Actively promoted Samaritans Diversity Network groups for volunteers of marginalised communities via newsletter and branch noticeboard. Actively promoted the Sco-run awareness webinars that are held regularly but little publicised to branches. Coordinated with Central London Samaritans to attend Pride in London. June 2024. Established an EDI presence at the SCD training sessions so that new volunteers are aware of the EDI lead as a support from the start. Continued to be an active member of the SCO EDI network" connecting with other EDI leads to share best practice and to inform the development of the mandatory EDI digital learning module that was launched in January 2025. Ran an EDI workshop for the BLT to look at barriers to entry for potenlial volunteers. February 2025. Introduced a fact sheet at duty stations to guide on the assistive technologies available to Listening Volunteers. March 2025. Continued to work with Function Leads to embed inclusive practice in the NLS leadership of Recruitment and Selection, Outreach and Volunteer Support. The mentorship of Lesley805 and Nat1330 has been invaluable and is much appreciated. This is in addition to the all-round support of the Branch Leadership Team in their willingness to engage with EDI evaluation and development. Gloria 1532 FACE TO FACE During the period from April 2024 to March 2025 we have organised volunteers to support 15 Face to Face visitors in branch. Of those 15 Face to Face visitors requesting support there were 3 No Shows, 2 cancelations and 1 caller we were unable to contact again to confirm the visit. We therefore supported 9 callers in branch. This is pro rata about the same as last year, however the big difference being the number of no shows. A huge thank you to the 16 volunteers who supported those callers that came to branch and to those volunteers who gave up their time to support callers that did not arrive. It can be very demotivating to be in branch for someone and have a no show and I'm very grateful to all the volunteers that gave up their time. l am especially grateful to Tracy 1385 who was there to shift support on 8 occasions. It is once again disappointing that because of the limited availability of appointments and volunteers we have Page 9
VithalSignatur8 Transaction R8f. ZL5F-Z840-V4GD 13 Nov 2025 20..24..43 GMT (UTC +01 D 111 P 12128 NORTH LONDON SAMARITANS TRUSTEES, REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 been able to support so few callers and, in some inStanS. we have had to refer them to other branches because of the immediate nature of their needs. We have gained a few volunteers willing to be on call to support Face to Face, however, we will make a concerted effort to recruit some of the newer volunteers in branch who have trained during the period and now reached P15 status. We envisage this will require another information session and have this in our sights. I very much hope we will be able to recruit more volunteers to the Face-tO-Face team over the coming year and increase our offering to our callers. I remain deeply committed to supporting callers Fa to Fa in branch. despite the organisational challenges this entails. Joanne 1383 INCOME AND EXPENDITURE ACCOUNT Financially the North London Samaritans remain in good health, despite sustaining a larger deficit this year. Overall Income fell 180/0 to £41,504 due to lower donations, which were down 380/0, and a decline in Hall bookings of 12 % . This was partially offset by an increase in prison funding and interest income on our reserves. Expenditure rose 80/0 to £66,139, leaving us with a deficit of £24,635. However, it should be noted that this number includes £16,373 of depreciation (2°/o of the initial value of the Hall) and an increased contribution to Central Samaritans which totalled £6,398. Net of these items the deficit was £1,864. Given the challenges faced, this is a reasonable outcome. Nevertheless, we will need to ensure that we continue to closely monitor our expenditure and fundraise to cover our costs. In the financial year ended 31 March 2024, the trustees reiterated their decision to restrict the income from the Hall for the development and maintenance of the Hall. The Trustees will monitor the spending of these funds to ensure that the surplus is used to sustain the Hall so that it does not become a burden on the charity. RESERVES POLICY Unrestricted reserves fell to £75,677, which is equivalent to around 14 months of expenditure. We continue to maintain a cautious approach to reserves and returning to a cover ratio closer to 18 months is a long-term objective. At the balance sheet date restricted funds, including fixed assets, totalled £769,102. Unrestricted funds are held for the continuance of the Chariws objectives and activities. Restricted funds are held to cover expenditure that will be incurred in relation to specific projects, in particular the Hall. The trustees will review the reserves policy to ensure that it is consistent and prudent. Any shortfall in total reserves will be addressed over time by additional fundraising. Adam 1352 ADMINISTRATIVE DETAILS LEGAL STATUS North London Samaritans (incorporating Enfield, Haringey and Barnet Samaritans) was a registered charity, with charity registration number 270761. In November 2017 we sucSsfUllY became a CIO and have a new Charity number 1173621. We are now govemed by a constitution. adopted on 27 November 2017. We have retained the name North London Samaritans (incorporating Enfield, Haringey and Barnet Samaritans), although we intend to amend this to North London Samaritans in due course. At the same time, we affiliated to the new central Samaritans charity. North London Samaritans (incorporating Enfield, Haringey and Bamet Samaritans) is one of 201 charities within the Samaritans movement. Samaritans is a company limited by guarantee, governed by its memorandum and articles of association, and a registered charity. It was incorporated as a company on 11 April 1963 having been founded by Dr Chad Varah on 2 November 1953. Legal ownership of Shaftesbury Hall is held by North London Samaritans (incorporating Enfield, Haringey and Barnet Samaritans} and a legal charge has been given to big Lottery Fund for 20 years. Page 10
VithalSignatur8 Transaction R8f. ZL5F-Z840-V4GD 13 Nov 2025 20..24..43 GMT (UTC +01 D 111 P 13128 NORTH LONDON SAMARITANS TRUSTEES, REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 GOVERNANCE North London Samaritans (incorporating Enfield. Haringey and Barnet Samaritans) is, like all Samaritans branches, independently operated and funded. within the guidelines of the constitution. A directorate and a committee manage the branch. The Branch Director heads the directorate and it is she or he who is ultimately responsible for all branch operations. The Director appoints co-directors who oversee all aspects of the branch involving callers, visitors and volunteers (this includes caller support, volunteer recruitment, selection and training, and volunteer mentoring). The Director is also an ex-officio member of the committee. She or he is chosen by a process of consultation with volunteers carried out by a VrkIng group. to serve for three years. The Committee is responsible for fundraising and facilities, including the maintenance and administration of the branch premises. The Committee members are elected at Annual General Meetings and can serve for up to three years. The Committee can also co-opt members within the limits set by the Constitution. By the terms of the Constitution each member of the Committee is a trustee of the charity. We moved to the new Branch Leadership Team at the First AGM of the CIO on 14th January 2019. The Branch Director took on the single leadership role and is chair of the Trustee Board and chair of the Leadership Team. The trustees believe that they have complied with their duty to have due regard to the commission's public benefit guidance when exercising any powers or duties to which the guidance is relevant. This relates to Section 4 of the 2006 Act to have due regard to guidance on public benefit published by the Charity Commission. Page11
VithalSignatur8 Transaction R8f. ZL5F-Z840-V4GD 13 Nov 2025 20..24..43 GMT (UTC +01 D 111 P 14128 NORTH LONDON SAMARITANS TRUSTEES, REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Statement of trustees. responsibilities The trustees (who are also the directors of the company for the purposes of company law) are responsible for preparing the trustees. report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). Company law requires the trustees to prepare financial statements for each financial year. Under company law the trustees must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the company and of its incoming resources and application of resources, including its income and expenditure. for that period. In preparing these financial statements. the trustees are required to.. select suitable accounting policies and then apply them consistently- observe the methods and principles of the Charities SORP (FRS 102); make judgements and accounting estimates that are reasonable and prudent", state whether applicable UK Accounting Standards (FRS 102) have been followed, subject to any material departures disclosed and explained in the financial statements- prepare the financial ststements on the going concem basis unless it is unappropriate to presume that the company will continue in business. The trustees are responsible for keeping adequate accounting records that are sufficient to show and explain the companls transactions and disclose with reasonable accuracy at any time the financial position of the company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assels of the company and hence for taking reasonable steps for Ihe prevention and detection of fraud and other irregularities. Approved by order of the members of the board of Trustees and signed on their behalf by.. NalFIryd813NnW25 2G2442GpKriiirc+OI N Floyde Director Date: 13 November 2025 Page 12
VithalSignatur8 Transaction R8f. ZL5F-Z840-V4GD 13 Nov 2025 20..24..43 GMT (UTC +01 D 111 P I28 NORTH LONDON SAMARITANS INDEPENDENT EXAMINER'S REPORT FOR THE YEAR ENDED 31 MARCH 2025 Independent Examiner's Report to the Trustees of North London Samaritans ('the Charity.) I report to the charity Trustees on my examination of the accounts of the Charity for the year ended 31 March 2025. Responsibilities and Basis of Report As the Trustees of the Charity {and its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 {'the 2006 Act.). Having satisfied myself that the accounts of the Charity are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of the Charity's accounts carried out under section 145 of the Charities Act 2011 ('the 2011 Act,). In carrwng out my examination I have followed the Directions given by the Charity Commission under section 14515){b) of the 2011 Act. Independent Examiner's Statement I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe.. accounting records were not kept in respect of the Charity as required by section 386 of the 2006 Act; or the accounts do not accord with those records" or the accounts do not comply with the accounting requirements of section 396 of the 2006 Act other than any requirement that the accounts give a 'true and fairf view which is not a matter considered as part of an independent examination- or the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102). I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached. This report is made solely to the Charitys Trustees. as a body, in accordance with Part 4 of the Charities (Accounts and Reports) Regulations 2008. My work has been underiaken so that I might state to the Charitys Trustees those matters l am required to state to them in an Independent examiner's report and for no other purpose. To the fullest extent permitted by law, I do not accept or assume responsibility to anyone other than the Charity and the Charitys Trustees as a body, for my work or for this report. Signed.. Alexander Peal 14 November 2025 Bsc (Hons) FCA DChA James Cowper Kreston Chartered Accountants and Statutory Auditor Apex Forbury Road Reading RG1 1AX Page 13
VithalSignatur8 Transaction R8f. ZL5F-Z840-V4GD 13 Nov 2025 20..24..43 GMT (UTC +01 D 111 P 16128 NORTH LONDON SAMARITANS STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2025 Unrestricted funds 2025 Restricted funds 2025 Total funds 2025 Total funds 2024 Note Income from: Donations and legacies Investments 15,625 1,073 24,806 40,431 1,073 50,605 Total income 16,698 24,806 41,504 50,605 Expenditure on: Charitable activities 28,914 37,225 66,139 61,429 Total expenditure 28,914 37,225 66,139 61,429 Net movement in funds {12,216) (12,419) (24,635) (10,824) Reconciliation of funds: Total funds brought fOard Net movement in funds 87,893 {12,216) 781,521 (12.419) 869,414 (24.635) 880,238 (10,824) Total funds carried forward 75,677 769,102 844,779 869,414 The Statement of Financial Activities includes all gains and losses recognised in the year. The notes on pages 17 to 26 form part of these financial statements. Page 14
VithalSignatur8 Transaction R8f. ZL5F-Z840-V4GD 13 Nov 2025 20..24..43 GMT (UTC +01 D 111 P 17128 NORTH LONDON SAMARITANS REGISTERED NUMBER: CE011177 BALANCE SHEET AS AT 31 MARCH 2025 2025 2024 Note Fixed assets Tangible assets Current assets 736,786 753,159 Debtors 10 1,091 118,648 1,241 123,876 Cash at bank and in hand 119,739 125,117 Current liabilities Creditors.. amounts falling due within one year {11,746) (8,862) Net current assets 107,993 116,255 Total net assets 844,779 869,414 Charity funds Restricted funds Unrestricted funds 12 12 769,102 75,677 781,521 87,893 Total funds 844,779 869,414 The Charity was entitled to exemption from audit under section 477 of Ihe Companies Act 2006. The members have not required the company to obtain an audil for the year in question in accordance with section 476 of Companies Act 2006. The Trustees acknowledge their responsibilities for complwng with the requirements of the Act with respect to accounting records and preparation of financial statements. The financial statements have been prepared in accordance with the provisions applicable to entities subject to the small companies regime. The financial statements were approved and authorised for issue by the Trustees and signed on their behalf by: parn kknrnaL*07NDw25ll95SwrLG+ A Mccormack Trustee Date: 07 November 2025 The notes on pages 17 to 26 forni part of these financial statements. Page 15
VithalSignatur8 Transaction R8f. ZL5F-Z840-V4GD 13 Nov 2025 20..24..43 GMT (UTC +01 D 111 P 18128 NORTH LONDON SAMARITANS STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2025 2025 2024 Note Cash flows from operating activities Net cash used in operating activities 15 {5,228) 11,026 Net cash (outflow)linflow brought forward {5,228) 11,026 Cash flows from financing activities Change in cash and cash equivalents in the year (5,228) 11,026 Cash and cash equivalents at the beginning of the year 123,876 112,850 Cash and cash equivalents at the end of the year 16 118,648 123,876 The notes on pages 17 to 26 form part of these financial statements Page 16
VithalSignatur8 Transaction R8f. ZL5F-Z840-V4GD 13 Nov 2025 20..24..43 GMT (UTC +01 D 111 P 19128 NORTH LONDON SAMARITANS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 Accounting policies 1.1 Basis of preparation of financial statements The financial statements have been prepared in accordance with the Charities SORP (FRS 102) Accounting and Reporting by Charities= Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006. North London Samaritans meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy. 1.2 Income All income is recognised once the Charity has entitlement to the income, it is probable that the income will be received and the amount of income receivable can be measured reliably. The recognition of income from legacies is dependent on establishing entitlement, the probability of receipt and the ability to estimate with sufficient accuracy the amount receivable. Evidence of entitlement to a legacy exists when the Charity has sufficient evidence that a gift has been left to them (through knoedge of the existence of a valid will and the death of the benefactor) and the executor is satisfied that the property in question will not be required to satisfy claims in the estate. Receipt of a legacy must be recognised when it is probable that it will be received and the fair value of the amount receivable, which will generally be the expected cash amount to be distributed to the Charity, can be reliably measured. 1.3 Expenditure Expenditure is recognised On there is a legal or constructive obligation to transfer economic benefit to a third party, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is classified by activity. The costs of each activity are made up of the total of direct costs and shared costs, including support costs involved in undertaking each activity. Direct costs attributable to a single activity are allocated directly to that activity. Shared costs which contribute to more than one activity and support costs which are not attributable to a single activity are apportioned beeen those activities on a basis consistent with the use of resources. Central staff costs are allocated on the basis of time spent, and depreciation charges allocated on the portion of the asset's use. Expenditure on charitable activities is incurred on directly undertaking the activities which further the Charity's objectives. as well as any associated support costs. All expenditure is inclusive of irrecoverable VAT. 1.4 Government grants Government grants relating to tangible fixed assets are treated as deferred income and released to the Statement of financial activities upon the completion of the relevant performance-related conditions. Other grants that are not subject to performance-related conditions are credited to the Statement of financial activities as the grant proceeds are received. Grants received prior to the revenue recognition criteria being satisfied are recognised as a liability. 1.5 Interest receivable Interest on funds held on deposit is included when re1vable and the amount can be measured reliably by the Charity- this is normally upon notification of the interest paid or payable by the institution with whom the funds are deposited. Page 17
VithalSignatur8 Transaction R8f. ZL5F-Z840-V4GD 13 Nov 2025 20..24..43 GMT (UTC +01 D 111 P 20128 NORTH LONDON SAMARITANS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 Accounting policies (continued) 1.6 Tangible fixed assets and depreciation Tangible fixed assets are initially recognised at cost. After recognition. under the cost model, tangible fixed assets are measured at cost less accumulated depreciation and any accumulated impairment losses. All costs incurred to bring a tangible fixed asset into its intended working condition should be included in the measurement of cost. Depreciation is charged so as to allocate the cost of tangible fixed assets less their residual value over their estimated useful lives, using the straight-line method. Depreciation is provided on the following basis= Freehold property 1.7 Debtors Trade and other debtors are recognised at the settlement amount after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due. 1.8 Cash at bank and in hand Cash at bank and in hand includes cash and short-term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account. 1.9 Liabilities and provisions Liabilities are recognised when there is an obligation at the Balance sheet date as a result of a past event, it is probable that a transfer of economic benefit will be required in settlement, and the amount of the settlement can be estimated reliably. Liabilities are recognised at the amount that the Charity anticipates it will pay to settle the debt or the amount it has received as advanced payments for the goods or services it must provide. Provisions are measured at the best estimate of the amounts required to settle the obligation. Where the effect of the time value of money is material, the provision is based on the present value of those amounts, discounted at the pre-tax discount rate that reflects the risks specific to the liability. The unwinding of the discount is recognised in the Statement of financial activities as a finance cost. 1.10 Financial instruments The Charity only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value with the exptIOn of bank loans which are subsequently measured at amortised cost using the effective interest method. Page 18
VithalSignatur8 Transaction R8f. ZL5F-Z840-V4GD 13 Nov 2025 20..24..43 GMT (UTC +01 D 111 P 21128 NORTH LONDON SAMARITANS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 Accounting policies (continued) 1.11 Fund accounting General funds are unrestricted funds vthich are available for use at the discretion of the Trustees in furtheran of the general objectives of the Charity and which have not been designated for other purposes. Restricted funds are funds which are to be used in accordance with specific restrictions imposed by donors or which have been raised by the Charity for particular purposes. The costs of raising and administering such funds are charged against the specific fund. The aim and use of each restricted fund is set out in the notes to the financial statements. Investment income, gains and losses are allocated to the appropriate fund. Income from donations and legacies Unrestricted Restricted funds funds 2025 2025 Total funds 2025 Total funds 2024 Donations 15,625 15,625 4,339 20,467 25,184 2,040 23,381 Prison funding Hall income 4,339 20,467 15,625 24,806 40,431 50,605 Total 2024 25,184 25,421 50,605 Investment income Unrestricted funds 2025 Total funds 2025 Total funds 2024 Interest income 1,073 1,073 Page 19
VithalSignatur8 Transaction R8f. ZL5F-Z840-V4GD 13 Nov 2025 20..24..43 GMT (UTC +01 D 111 P 22128 NORTH LONDON SAMARITANS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 Analysis of expenditure on charitable activities Summary by fund type Unrestricted Restricted funds funds 2025 2025 Total 2025 Total 2024 Expenditure on charitsble activities 28,914 37,225 66,139 61,429 Total 2024 26,652 34,777 61,429 Analysis of expenditure by activities Activities undertaken directly 2025 Support costs 2025 Total funds 2025 Total funds 2024 Expenditure on charitable activities 28,632 37,507 66,139 61,429 Total 2024 28.251 33,178 61,429 Analysis of support costs Total funds 2025 Total funds 2024 Staff costs 14,629 16,373 107 13,885 16,373 104 Depreciation Bank charges Contribution to Head Office 6,398 2,816 37,507 33,178 Page 20
VithalSignatur8 Transaction R8f. ZL5F-Z840-V4GD 13 Nov 2025 20..24..43 GMT (UTC +01 D 111 P 23128 NORTH LONDON SAMARITANS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 Independent examiner's remuneration 2025 2024 Fees payable to the ChariWs independent examiner for the independent examination of the Charitys annual accounts 1,174 1,140 Fees payable to the ChariWs independent examiner in respect of.. Preparation of the Charitys annual accounts 2,720 2,640 Staff costs 2025 2024 Wages and salaries 14,629 13,885 The average number of persons employed by the Charity during the year was as follows: 2025 No. 2024 No. Employee No employee received remuneration amounting to more than £60,000 in either year. Trustees. remuneration and expenses During the year, no Trustees received any remuneration or other benefits (2024 - £NIL). During the year ended 31 March 2025. no Trustee expenses have been incurred (2024 - £NIL). Page 21
VithalSignatur8 Transaction R8f. ZL5F-Z840-V4GD 13 Nov 2025 20..24..43 GMT (UTC +01 D 111 P 24128 NORTH LONDON SAMARITANS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 Tangible fixed assets Freehold property Cost or valuation At 1 April 2024 818,651 At 31 March 2025 818,651 Depreciation At 1 April 2024 Charge for the year 65,492 16,373 At 31 March 2025 81,865 Net book value At 31 March 2025 736,786 At 31 March 2024 753,159 10. Debtors 2025 2024 Due within one year Prepayments and accrued income 1,091 1,241 Creditors: Amounts falling due within one year 2025 2024 Accruals 11,746 8,862 Page 22
VithalSignatur8 Transaction R8f. ZL5F-Z840-V4GD 13 Nov 2025 20..24..43 GMT (UTC +01 D 111 P 228 NORTH LONDON SAMARITANS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 12. Statement of funds Statement of funds - current year Balance at 31 March 2025 Balance at 1 April 2024 Income Expenditure Unrestricted funds General Funds- all funds 87,893 16,698 (28,914) 75,677 Restricted funds Hall development fund Prison fund 781,521 20,467 4,339 (32,886) {4,339) 769,102 781,521 24,806 (37.225) 769,102 Total of funds 869,414 41,504 (66,139) 844,779 The Hall development fund is restricted for the development and maintenance of the hall. Statement of funds - prior year Balance at 31 March 2024 Balance at 1 April 2023 Income Expenditure Unrestricted funds General Funds- all funds 89,361 25,184 (26,652) 87,893 Restricted funds Hall development fund Prison fund 790.877 23,381 2,040 (32,737) (2,040) 781,521 790,877 25,421 (34,777) 781,521 Total of funds 880,238 50,605 (61,429) 869,414 Page 23
VithalSignatur8 Transaction R8f. ZL5F-Z840-V4GD 13 Nov 2025 20..24..43 GMT (UTC +01 D 111 P 26128 NORTH LONDON SAMARITANS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 13. Summary of funds Summary of funds - current year Balance at 31 March 2025 Balance at 1 April 2024 Income Expenditure General funds 87,893 781,521 16,698 24,806 (28,914) (37,225) 75,677 769,102 Restricted funds 869,414 41,504 (66,139) 844,779 Summary of funds - prior year Balance at 31 March 2024 Balance at 1 April 2023 Income Expenditure General funds Restricted funds 89,361 790.877 25,184 25,421 (26,652) (34,777) 87,893 781,521 880.238 50,605 (61,429) 869,414 14. Analysis of net assets between funds Analysis of net assets between funds - current year Unrestricted Restricted funds funds 2025 2025 Total funds 2025 Tangible fixed assets Current assets 736,786 32,316 736,786 119,739 (11,746) 87,423 (11,746) Creditors due within one year Total 75,677 769,102 844,779 Page 24
VithalSignatur8 Transaction R8f. ZL5F-Z840-V4GD 13 Nov 2025 20..24..43 GMT (UTC +01 D 111 P 27128 NORTH LONDON SAMARITANS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 14. Analysis of net assets between funds (continued) Analysis of net assets between funds - prior year Unrestricted funds 2024 Restricted funds 2024 Total funds 2024 Tangible fixed assets Current assets 753,159 28,362 753,159 125,117 (8,862) 96,755 (8,862) Creditors due within one year Total 87,893 781,521 869,414 15. Reconciliation of net movement in funds to net cash flow from operating activities 2025 2024 Net expenditure for the year (as per Statement of Financial Activities) (24.635) (10,824) Adjustments for: Depreciation charges Decrease in debtors Increase in creditors 16,373 150 2,884 16,373 3,095 2,382 Net cash provided byl(used in) operating activities {5,228) 11,026 16. Analysis of cash and cash equivalents 2025 2024 Cash in hand 118,648 123,876 Total cash and cash equivalents 118,648 123,876 Page 25
VithalSignatur8 Transaction R8f. ZL5F-Z840-V4GD 13 Nov 2025 20..24..43 GMT (UTC +01 D 111 P 28128 NORTH LONDON SAMARITANS NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 17. Analysis of changes in net debt At 1 April 2024 Cash flows At 31 March 2025 Cash at bank and in hand 123,876 {5,228) 118,648 123,876 {5,228) 118,648 Page 26