Transaclion Rel. U4CQ-URGN-77ZS 18 Jan 2022 22".17.26 GPdT (UTC +0) D 111 P 1127 Registered number: CE011177 Charity number.. 1173621 NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS) (A company limited by guarantee) UNAUDITED TRUSTEES. REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021
Transaclion Rel. U4CQ-URGN-77ZS 18 Jan 2022 22".17.27 GPdT (UTC +0) D 111 P 2127 NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS) IA company limited by guarantee) CONTENTS Page Reference and administrative details of the Charity. its Trustees and advisers Trustees. report 2-11 Independent examiner's report Statement of financial activities 13 Balance sheet 14 Statement of cash flows 15 Notes to the financial ststements 16-25
Transaclion Rel. U4CQ-URGN-77ZS 18 Jan 2022 22".17.28 GPdT (UTC +0) D 111 P 3127 NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS) IA company limited by guarantee) REFERENCE AND ADMINISTRATIVE DETAILS OF THE CHARITY, ITS TRUSTEES AND ADVISERS FOR THE YEAR ENDED 31 MARCH 2021 Trustees A Mccormack J H Pyall lappoinled 24 November 20201 S Blankfield N Webster K J Shadbolt N Floyde lappoinled 21 September 2020} S Free lappointed 4 July 20201 L A Ryder-Davies lappointed 4 July 20201 A Scoltock Iresigned 18 January 20211 T Marshall Iresigned 31 December 20201 K M Hartmann Iresigned 8 December 20201 Company reglstered number CE011177 Charlty reglstered number 1173621 Reglstered offlce Shaftesbury Hall Herbert Road London N112QN Company secretary N Webster Dlrector L A Ryder-Davies Accountants James Cowper Kreston Chartered Accounlanls and Slatulory Auditor Reading Bridge House George Street Reading Berkshire RG18LS Bankers Barclays Bank plc 20 The Town Enfield EN2 6LS Barclays Bank plc 3 Walthamslow Leicestershire, LE87 2BB CAF Bank Ltd 25 Kings Avenue Kings Hill Wesl Malling Kent ME194JQ Page 1
Transaclion Rel. U4CQ-URGN-77ZS 18 Jan 2022 22".17.29 GPdT (UTC +0) D 111 P 4127 NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS) IA company limited by guarantee) TRUSTEES. REPORT FOR THE YEAR ENDED 31 MARCH 2021 MISSION, VISION AND VALUES THE VISION Samaritans Vision is that fewer people die by suicide. THE MISSION We work lo achieve this Vision by making it our Mission lo alleviate emotional distress and redu the incidence of suicide feelings and suicidal behavior. We do this by.. Baing available 24 hours a day to provide emotional support for people who are experiencing feelings of emotional distress or despair, including those which may lead to suicide., Raaching out to high-risk groups and communitias to reduce the risk of SLJicide', Working in partnarship with other organisalions, agencies and experts to achieve our Vision., Influencing public policy and raising awarenass of the challenges of reducing suicide THE VALUES We are committed lo the following Values.. Listening, because exploring feelings alleviates distress and helps people to reach a better understanding of their situation and the options open lo them., Confidentiality, because if people feel safe, they are more likely lo be open about their feelings., Paople making their own decisions wherever possible, becaLJse we believe that people have the right lo find their own solution and telling people what to do takes responsibility away from them., Baing non-judgmental, because we want people to be able to talk to us without fear of prejudice or rejection., Human contact, because giving people time, undivided attention and empathy meets a fundamental emotional need and reduces distress and despair MESSAGE FROM THE DIRECTOR 2020 2021 has been a testing year. We have successfully kept the branch operating for callers throughout the pandemic. Our volLJnteers were deemed to be Key Workers by the Govemment and had permission lo travel during lockdown. We pul in place a variety of measures lo keep our volLJnteers safe and we have avoided having lo close the branch. In addition to a rigorous cleaning protocol, we added fully glazed partitions between the workstations and provided supplementary heating so that the windows can be kept open on shift. Although we have 3 workslalions, we have only staffed 2 stslions per shift lo allow for social distancing,. this does mean a reduction in calls answered bul it helps to keep volunteers safe and thereby keep the branch open. Al Committee, Leadership Team and other team meetings have taken place via zoom. AlthoLJgh we have continued lo provide our phone call and email service, we have not been able to see face lo face callers throughout the pandemic. Before the pandemic struck, we had a steady number of visitors who preferred lo come in and talk lo a volunteer. The Hall was closed for a great deal of 2020 and the Hall Manager was furloughed. The loss of income caused by closing the hall was offset by hiring it lo the Bounds Green Food bank who provided much needed help to a very large number of people for 8 weeks during the summer of 2020. We have continued lo recruit and train volunteers throughout the pandemic. The Training Team quickly learnt how to deliver training via Zoom and this has proved to be very successful. Members of the Training Team put in a lol of extra hours doing practice calls and emails with the group of trainees who had just finished training when lockdown happened and who weren't able lo start their mentored shifts. We intrOdUd specific mentoring shifts onlo the rota to facilitate their entry into the branch. Page 2
Transaclion Rel. U4CQ-URGN-77ZS 18 Jan 2022 22".17.29 GPdT (UTC +0) D 111 P 5127 NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS) IA company limited by guarantee) TRUSTEES. REPORT {CONTINUED} FOR THE YEAR ENDED 31 MARCH 2021 We now have 129 listening volunteers and 13 support volunteers who are important in assisting the various branch teams in perfomiing their roles and responsibilities. We have had some volunteers leave us to relocate around the country but have had others transferring to us which has helped maintain the status quo. 22 new volunteers completed training and joined the branch between March 2020 and 2021, and 8 volunteers transferred from other branches. We are constantly looking al flexible ways lo accommodate volunteers and we now share a number of volunteers with other bffinches which is proving very successful. Retention of existing volunteers is as important as recruiting new ones and to this end we have tried to improve the surroundings, planting a garden with a seat where volunteers can go for a break whilst on shift. We have provided the Covid secure measures aladY mentioned and have added soundproofing panels to the duty room lo improve the acoustics. The windows now have vertical blinds so that volunteers are no longer blinded by the sun whilst on shift. We have had new Chrome Box computers installed al each workstation. Sadly, we were not able lo carry out any social activities during 2020, not even to say goodbye to John and Jacky al the end of their term as Director and Deputy. The Rots Team has done a fantastic job in keeping shifts open, contacting every volunteer before their shift lo check they are well enough to attend and facilitating finding replacements for those who had to self-isolate. We have an increased Shift Support Team which also has a major role in keeping shifts open. The Branch continued to participate in the national initiative handling emails from prisoners at Wayland Prison in Norfolk which was extended. We were not able lo carry out any Outreach or Schools activities in 2020121. The Prison Team were not able lo attend Pentonville Prison during lockdown and so supported the Listeners by phone during this period. When lockdown lifted the Prison Team went back into Pentonville as soon as it was deemed safe to do so. Special working arrangements were pul in place for a reduced Prison Team lo attend the prison. The Branch Director and Team Leader for Outreach continued to attend Haringey Suicide Prevention Group meetings which look place via zoom. Fundraising took on a different aspect during the pandemic and consisted of making bids for grants. We were successful in gaining a number of Covid specific grants which have enabled us lo keep running in a year where we could not go out and fundraise in the traditional manner. We had a Quality Review in December 2020 which happens within six months of a new Director coming into post. This look place over Zoom without the usual in person visit from the Quality Assessors. The report was very positive,. here are a couple of excerpts.. North London volunteers are oulward looking and innov81ive. They have t8ken part in organisation wide initiatives and are receptive lo new ideas. Both listening 8nd support volunteers feel secure and valued. They are well supported both practically through well-developed systems (as documented in the excellent Branch Handbook) and emotionally. The culture is one of openness, good communication and friendliness. A large numberare involved in teams. Fundrain9 has been very successful despite the restrictions ofthe pandemic. And: Thank you to the Branch Leadership Team for engaging with us such a positive way. One of the strengths that is not included above is the ou81ity of the Branch Leadership Team. They clearly demonstrated during the Review that they are fornard thinking, mutually supportive and enthusiastic. We have every confidence that the Branch will continue to thrive under Iheirguidance. I would like lo tske this opportunity to thank the Branch Committee, the Branch Leadership team, members of all of our branch teams and all our Support and Listening volunteers who have all put in an extra effort to support me and the bffinch during what has been a different and challenging year. Lesley 805 Page 3
Transaclion Rel. U4CQ-URGN-77ZS 18 Jan 2022 22".17.30 GPdT (UTC +0) D 111 P 6127 NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS) IA company limited by guarantee) TRUSTEES. REPORT {CONTINUED} FOR THE YEAR ENDED 31 MARCH 2021 COMMirrEE REPORT The branch has perfomied amazingly well during the pandemic. We have had a very successful year and everyone stepped up lo avoid cancelling shifts. Committee meetings moved lo Zoom and have been well attended and productive. There was quite a lol of movement among the Trustees during the year. Outgoing John 1219 Jacky 1104 Tracey 1288 Kristen 1354 Incoming Lesley 805 Sarah 1298 Nazneen 1110 John 1219 Nal 1330 At the end of the ye8r, the Trustees were Lesley 805 Sarah 1298 Alison 1031 Nazneen 1110 Adam 1352S Keith 1269 Sheila 1226 Nal 1330 John 1219 Allson1031 BRANCH MArrERS EMOTIONAL SUPPORT For the year to 31 st March 2021 we responded to.. Phone Calls.. 7,659 Emails.. 5,720 Face lo Face.. O Total Conlacl.. 13.379 As anticipated there h8s been a decrease in activity. The cessation of the SM Service coupled with the impact of the pandemic reducing volunteers on shift from 3 10 2 and not being open lo visitors has reduced the lotsl number of contacts by 4,456 compared with last year. We are eagedy awaiting the roll out of Online Chat lo all branches and are looking forward lo welcoming visitors to the branch again. Lesley 805 Page 4
Transaclion Rel. U4CQ-URGN-77ZS 18 Jan 2022 22".17.31 GPdT (UTC +0) D 111 P 7127 NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS) IA company limited by guarantee) TRUSTEES. REPORT {CONTINUED} FOR THE YEAR ENDED 31 MARCH 2021 SHAFTESBURY HALL Shaftesbury Hall had a disappointing and difficult year due lo the Covid Pandemic and the Government's rules on lockdown. As a result, the Hall remained closed lo all usual classes and activities from the 20th March 2020 until the 14th September 2020 and from November 2020 until well into 2021. During these periods the only use was by BPCA as a food bank for 8 12-week period June 2020 to September 2020. When the Hall was allowed to operate from September to November 2020 new Health and Safety assessments were carried out and a new cleaning regime was implemented. Al all times the relevant govemmenl guidance for use of communal spaces was followed. This reslricled the use of the Hall to a few children's activities only, where they were classed as early years support groups and wrap around childcare. There were no adult classes. social activities or Samaritan bookings lusually 150/0 of all bookings). Our Hall Manager Nadia Youssof was fudoughed on a full or flexible basis for the whole of the year. Despite the limited use during the year the Hall Committee continued to closely monitor the situation. The operation of the Hall facility has been slruclured in a manner similar lo that of a village hall, ensuring that it benefits the local community, by being available to a wide range of activities which are social, recreational or community-oriented in nature and complies with the advice of Bales Wells Bralthwaite LLP provided on the 14th June 2018 and the terms of the HMRC VAT clearance letter dated the 11th August 2017. The Hall Committee is satisfied that the Hall operation has been consistent with that advice and clearance. The Hall Committee consists of representstives of North London Samaritans las the recipient of the Big Lottery Fund and other gffinls to enable the establishment of a hall facility available for hire for community acliviliesl and members of the local community and hall users. The Committee monitors the type of activities carried on in the Hall and oversees the Hall Manager in the performance of her duties with regard lo the day lo day letting of Hall space and the maintenance and general upkeep of the building and ensuring that the Hall operated, when open. in compliance with the tems of the grants and in a manner consislenl with the village hall principle. We trust the Shaftesbury Hall Report for 202112022 will be more positive. John 1219 FUNDRAISING Considering our normal revenues were shut down due lo Covid we managed to fundraise and apply for grants which would not have been available to us. The following figures do not include our regular donations from volunteers and smaller individual one-off donations. Through the Bag for Life campaign which we applied lo Tesco we managed to gel a grant £500. The CO-OP through their Community Mallers raised £874. With the help of Julie1323 and Ben1408 we raised just over £6k on the Just Giving page. Local businesses raised £341 and our own Jack1355 who works for Bloomberg qualified for £4,074 from their charity grant. We further received £10k from Haringey council from applying lo their business grant. Through the generosity of our volunteers and grants we pulled through. Let me take this opportunity lo thank everyone who have helped me with fundraising in the last 5 years and in particular over the last 2 years. l am now stepping down from fundraising and Na11330 has kindly agreed to take over. Yasmlne 1313 Page 5
Transaclion Rel. U4CQ-URGN-77ZS 18 Jan 2022 22".17.32 GPdT (UTC +0) D 111 P 8127 NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS) IA company limited by guarantee) TRUSTEES. REPORT {CONTINUED} FOR THE YEAR ENDED 31 MARCH 2021 CALLER SUPPORT Between April 2020 and March 2021, caller support continued to monitor and manage good practice by flagging poor email responses from Samaritans and making note of potential caller support plans to put in place. NLS had no active caller support plans given by the London Region. We continued lo flag callers of concem lo the regional branch as well as internally in our own branch. Maya 1405 INFORMATION The Information team comprised Brian 1359 during the year and was admirably supported by Arancha 1432 ISI- thank you. Due lo the looming impact of the Covid-19 pandemic and following the UK Govemmenl's decision lo introduce 'lockdown' on 23rd March 2020, all Information events during the year were delivered on-line via Zoom. Brian1359 presented a total of six on-line Information events as follows: 26th June 2020 3rd July 2020 20th August 2020 25th November 2020 9th February 2021 23rd March 2021 Many thanks lo Barbara 1309 who contributed lo the events delivered on 9th February 2021 and 23rd March 2021. Potential volunteer enquiries lo the branch during the 12 months were 868, and a total of 87 potential volunteers attended the above Information events. We regularly have a significant number of potential volunteers waiting to attend Infom)alion events {the number of potential volunteers wailing has exceeded 100 on several occasions). As such, we will continue to need lo find innovative and practical ways to accommodate those waiting. In the meantime, we will continue lo manage potential volunteer expectations as regards the eslimaled wait limes to attend an Information event, and then potentially move forward lo Selection and CO Development Training Brlan 1359 SELECTION April 19 - March 20 Kaly 1277 continued to lead Selection for NLS branch until February 2021 when she handed over lo Barbara 1309. Barbara will now carry the torch for Selection supported by Arancha 1432 ISI and will work with regional selection team lo oversee the transition lo the Branch Management Tool which is now being rolled out nationally. Numbers of Potential Volunteers that were interviewed between 1st April 2020- 31st March 2021 36 (including 2 support volunleersl Number of Potential Volunteers pul forward for training during 1 st April 2020 - 31st March 2021 24 (for training courses starting in September 2020 and January 2021 }. Page 6
Transaclion Rel. U4CQ-URGN-77ZS 18 Jan 2022 22".17.33 GPdT (UTC +0) D 111 P 9127 NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS) IA company limited by guarantee) TRUSTEES. REPORT {CONTINUED} FOR THE YEAR ENDED 31 MARCH 2021 During this period the Selection team was underpinned by our dedicated core interviewers. Thank you to Brian 1359, Jane 1225, Lou 1337 and Sheila 1226. Throughout this period, we continued lo recruit and train new listening volunteers to become interviewers on our wider Selection team so that we can keep managing the steady pipeline of potential volunteers which grew exponentially during lockdown as people wanted to support North London Samaritans. Covid-19 saw us pivot to Zoom interviews and we continue lo deliver interviews regulady on this platform. Barbara 1309 TRAINING The Core Training spring April 2020 intake was not able to be mentored in the branch because of the pandemic so Sally 1074 and I continued lo support them with a weekly session on Zoom and their course mentor continued lo give them a weekly call practice. The long and unavoidable wail for mentoring meant it wasn't practical to start offering Core Training to another group of trainees in the Summer. In Autumn 2020 we began Core Training on Zoom. This seemed al first like an insurmountable challenge but the team were so well supported by Brian who managed the technical side that training ran smoothly. Out of 12 trainees 11 went into the branch. In January 2021 we started our second Core Training on Zoom with 12 trainees. During the course 3 withdrew bul we were able lo pul g New Samaritans into the branch. The team has worked magnificently together. Sally 1074 continued lo be the central figure in the complex organisalion of Zoom breakout rooms and organising mentors while Brian 1359 looked after the technological aspect of the evening. Both Christian 1404 (who has now completed Training for Trainers, or rather ils equivalenll and Deborah 1380 have now taken on a direct teaching role. We have continued lo give each trainee a weekly practice call al home with their own mentor. Our Training team over this period has been myself, Sally 1074, Christian 1404, Deborah 1380, Eliza 898, Keith 1269, Kirsty 1371, Hugh 1391, Joanne 1383, and Ruby 1339. Without the unstinting support and enthusiasm of the team we would not have been able to give our New Samaritans the personal mentoring, practice calls and encouffigement that they need lo become empathetic listeners. Llz 939 EMBEDDING This year we have transitioned from SIT2 to Embedding which follows the introduction of Samaritans Core Devolvemenl as opposed lo SIT1. The new course is over four evenings and is supported by online training. We have run the course once which was a particular challenge due lo Covid restrictions meaning the sessions We over Zoom,. however, the feedback was largely positive with some leaming for us to incorporate into future sessions. In particular we received a lot of positive comments about Active Leaming Sets in which new Samaritans are asked to discuss an issue or Call they have faced and open it up lo their peers for discussion. We would like lo thank all the trainees who have attended SIT2 and Embedding this year. It's been massively rewarding to meet you all and to play a part of your journey lo being full volunteers. Andrew 1105. Jane 1225 and Sophle 1267 Page 7
Transaclion Rel. U4CQ-URGN-77ZS 18 Jan 2022 22".17.33 GPdT (UTC +0) D 111 P 10127 NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS) IA company limited by guarantee) TRUSTEES. REPORT {CONTINUED} FOR THE YEAR ENDED 31 MARCH 2021 PRISON SUPPORT The pandemic has had a huge impact on the jail and on our Listener scheme. There were lols of stsff shortages. The jail worked on a very strict regime and was on 23.5 hour lockdown, showers every other day and yard time every other day. To start off with, the yard time was only 20 minutes. During the pandemic remote meetings took place each Saturday between 1.30pm and 4.30pm. If the Listeners were unlocked when they were due to call us, they had lo tske the unlock as they wouldn't have been out of their cell for many hours and il could be the only opportunity to shower. Two members of the branch Prison Team staffed the remote sessions to receive calls from Listeners for a 'how are you, and a full debrief of their contacts and calls. The shift was supported by a shift supporter on the Prison Team. Listeners have in-cell phones and contacted us on the office phone number. This is so that the Listeners could debrief and be fully supported in the way they would nomially be (from the branch as opposed to face-to-face in the jail). The Safer Custody department met with the Listeners weekly so they could voice anything that was going wrong within the Scheme. A Listener Remote Rota was sent to the jail each week so that Listeners knew when lo call. Sometimes il was difficult for the Listeners to remember when to call on the remote rota, because it was hard for them lo know what lime of day il is or even what day it is. The Safer Custody Department gave the rota to each Listener. We also sent in a jollier document (such as a crossword, wordsearch, origami, poem, elc.) so that the Listeners had something to do and fell more cared for. It was required during the lockdown that we sent some Ongoing Training materials every now and again lo support the Listener Remote Rola. We provided continued support for the slaffljail. Procedures were in place for poslvention to continue while we We working remotely. Any serious harm situation, self-inflicted death in custody ISIDICI or death in custody {DICI has the best poslvention response possible remotely. During that time, the 116 123 Samaritsns number was listed on the daily briefing so that each staff member could reach out to Samaritans in an easy way - by seeing the number and being reminded that support was there for them loo. Also during that lime, we requested that 116 123 contact cards were left in wing offices. Emma 1315 PUBLICITY The publicity team have continued lo keep the branch Twtter page updated regulady. This has been spearheaded by Kaly 1459, who has joined the team as a support volunteer, bringing expertise from her job in marketing. We are also working with other teams in the branch lo launch the night owl shift. The role of publicity here is lo publi¢ise the opportunity lo people who are not currently Samaritans volunteers. So far this has only been a 'soft launch" on social media, but we will work with selection and training lo understand how many more Cold recruits we need. Beyond this, we continue to publicise ad hoc events and fundraising bul these have been limited due lo Covid reslriclions. Jess 6246 Page 8
Transaclion Rel. U4CQ-URGN-77ZS 18 Jan 2022 22".17.34 GPdT (UTC +0) D 111 P 11127 NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS) IA company limited by guarantee) TRUSTEES. REPORT {CONTINUED} FOR THE YEAR ENDED 31 MARCH 2021 OUTREACH & SCHOOLS All Outreach activity was suspended during the Pandemic,. no face-to-face activities look place. We continue lo work with Network Rail and we aim lo work much closer with them and have a presence at stations especially post traumatic events when we are able lo resume face-to-face Outreach. We attend Haringey Suicide Prevention Group IHSPGI meetings via Zoom. This was a great opportunity lo network and leam more about the various organisalions with whom we aim to work more closely. We continue lo grow and expand with energy and enthusiasm. Thank you to the Director and Branch volunteers for their continued support. Cathy 1356 & Kelth 1269 INCOME AND EXPENDITURE ACCOUNT This year's income totalled £71,037, which was largely due lo donations and grants, given that Shaftesbury Hall was closed for much of the period due lo the Covid-19 pandemic. Total expenditure, including the costs of operating the hall, was £59,461, leaving a surplus for the year of £11,575. To achieve a surplus in such a difficult year. wth the Hall closed for most of the period and hence unable to generate any income, is reassuring. This achievement would not have been possible wilhoul the support of some generous donations, notably from Haringey Council and the Pears Foundation, with the latter providing a grant for some welcome additional equipment for the call cenlre. As last year, we were able to offset some of the costs of running the Hall using the government's furlough scheme. Nevertheless, we will need to ensure that we continue to closely monitor our expenditure and fundraise to cover our costs. In the financial year ended 31 March 2021, the trustees reiterated their decision lo restrict the income from the Hall for the development and maintenance of the Hall. The Trustees will monitor the spending of these funds lo ensure that the surplus is used lo sustain the Hall so that it does not become a burden on the charity. RESERVES POLICY The policy of the Tnjstees is to maintain free unrestricted reserves equivalent to 18 months of charitable expenditure,. this will ensure that the charity can continue to provide ils services in the event of any disruption. At the balance sheet dale the unreslricled reserves amounted lo £91,104, which is a little above target on an historic basis. At the balance sheet dale reslricled funds, net of fixed assets, tolalled £18,688. Unrestricted funds are held for the continuance of the Charity's objectives and aclivilies. Restricted funds are held to cover expenditure that will be incurred in relation lo specific projects, in particular the hall. Adam 1352 Page 9
Transaclion Rel. U4CQ-URGN-77ZS 18 Jan 2022 22".17.35 GPdT (UTC +0) D 111 P 1W27 NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS) IA company limited by guarantee) TRUSTEES. REPORT {CONTINUED} FOR THE YEAR ENDED 31 MARCH 2021 ADMINISTRATIVE DETAILS LEGAL STATUS North London Samaritans (incorporating Enfield, Haringey and Barnet Samaritans) was a registered charity, with charity registration number 270761. In November 2017 we successfully became a CIO and have a new Charity number 1173621. We are now governed by a constitution, adopted on 27 November 2017. We have retained the name North London Samaritans lincorporaling Enfield, Haringey and Barnel Samaritans), although we intend lo amend this lo North London Samaritans in due course. Al the same time we affiliated lo the new central Samaritans charity. North London Samaritans lincorporaling Enfield, Haringey and Barnel Samaritans) is one of 201 charities within the Samaritans movement. Samaritans is a company limited by guarantee, governed by its memorandum and articles of association, and a registered charity. It was incorporated as a company on 11 April 1963 having been founded by Dr Chad Varah on 2 November 1953. Legal ownership of Shaftesbury Hall is held by North London Samaritans {incorporating Enfield, Haringey and Bamel Samarilansl and a legal charge has been given lo big Lottery Fund for 20 years. GOVERNANCE North London Samaritans (incorporating Enfield, Haringey and Barnet Samaritans) is, like all Samaritans branches, independently operated and funded. within the guidelines of the conslitulion. A directorate and 8 committee manage the branch. The Branch Director heads the directorate and fc is she or he who is ultimately responsible for all branch operations. The Director appoints co-directors who oversee all aspects of the branch involving callers, visitors and volunteers Ithis includes caller support, volunteer recruitment, selection and training, and volunteer menloringl. The Director is also an ex-offi¢io member of the committee. She or he is chosen by a process of consullalion with volunteers carried out by a working group, lo serve for three years. The Committee is responsible for fundraising and facilities, including the maintenance and administration of the branch premises. The Committee members are elected al Annual General Meetings and can serve for up lo three years. The Committee can also co-opt members within the limits sel by the Constitution. By the terms of the Constitution each member of the Committee is a trustee of the charity. We moved to the new Branch Leadership Team at the First AGM of the CIO on 14th January 2019. The Branch Director took on the single leadership role and is chair of the Trustee Board and chair of the Leadership Team. The trustees believe that they have complied with their duly to have due regard to the commission's public benefit guidance when exercising any powers or duties to which the guidance is relevant. This relates to Section 4 of the 2006 Act to have due regard to guidance on public benefit published by the Charity Commission. Page 10
Transaclion Rel. U4CQ-URGN-77ZS 18 Jan 2022 22".17.36 GPdT (UTC +0) D 111 P 13127 NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS) IA company limited by guarantee) TRUSTEES. REPORT {CONTINUED} FOR THE YEAR ENDED 31 MARCH 2021 Statement of trustees. responslbllltles The Iruslees (who are also the directors of the company for the purposes of company lawl are responsible for preparing the trustees, report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Praclicel. Company law requires the Iruslees lo prepare financial statements for each financial year. Under company law the trustees musl not approve the financial statements unless they are satisfied that they give a true and fair view of the stale of affairs of the company and of ils incoming resources and application of resources, including ils income and expenditure. for that period. In preparing these financial stalemenls, the trustees are required lo: select suitable accounting policies and then apply them consistently., observe the methods and principles of the Charities SORP IFRS 1021., make judgements and accounting estimates that are reasonable and prudent., stale whether applicable UK Accounting Stsndards IFRS 1021 have been followed, subject to any material departures disclosed and explained in the financial statements., prepare the financial statements on the going concern basis unless il is unappropriale lo presume that the company will continue in business. The trustees are responsible for keeping adequate accounting records that are sufficient lo show and explain the companls transactions and disclose with reasonable accuracy al any lime the financial position of the company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. Approved by order of the members of the board of Trustees and signed on their behalf by.. L A Ryder-Davies Director Dale.. 18 January 2022 Page11
Transaclion Rel. U4CQ-URGN-77ZS 18 Jan 2022 22".17.36 GPdT (UTC +0) D 111 P 14127 NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS) IA company limited by guarantee) INDEPENDENT EXAMINER'S REPORT FOR THE YEAR ENDED 31 MARCH 2021 Indgpgndgnt Examiner's Rgport to the Trust99$ of North London Samaritans Ilncorporating Enfield. Haringgy and Barnet Samaritans) (Yhg Charity.) I report lo the charity Trustees on my examination of the accounts of the Charity for the year ended 31 March 2021. Responsibilities and Basis of Report As the Trustees of the Charity land its directors for the PLJrposes of company lawl you are responsible for the preparation of the accounts in accordan with the requirements of the Companies Act 20061.the 2006 Act'}- Having satisfied myself that the accounts of the Charity are not required lo be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of the Charills accounts Carried out under section 145 of the Charities Act 2011 {'Ihe 2011 Act'l. In carrwng out my examination I have followed the Directions given by the Charity Commission under section 14515llbl of the 2011 Act. Indgpgndgnt Examingr'$ Ststgmgnt I have completed my examination. l confirm that no matters have come lo my attention in connection with the examination giving me cause to believe.. accounting records were not kept in respect of the Charity as required by section 386 of the 2006 Act., or the accounts do not accord with those records,. or the accounts do not comply with the accounting requirements of section 396 of the 2006 Act other than any requirement that the accounts give a 'true and faiv view which is not a matter considered as part of an independent examination; or the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities lapplicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS 10211. I have no concerns and have come across no other mallers in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached. This report is made solely to the Charity's Trustees, as a body, in accordance with Part 4 of the Charities IAccounts and Reports) Regulations 2008. My work has been undertaken so that I might state to the Charity's Trustees those matters l am required lo stale to them in an Independent examinerfs report and for no other purpose. To the fullest extent pemiitled by law, I do not accept or assume responsibility lo anyone other than the Charity and the Charity's Trustees as a body, for my work or for this report. Signed= 19 January 2022 Alexander Peal Bsc (Hons) FCA DChA James Cowper Kreston Chartered Accounlanls and Stslutory Auditor Reading Bridge House George Street Reading Berkshire RG18LS Page 12
Transaclion Rel. U4CQ-URGN-77ZS 18 Jan 2022 22".17.37 GPdT (UTC +0) D 111 P 15127 NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS) IA company limited by guarantee) STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2021 Restricted Unrestricted funds funds 2021 2021 Total funds 2021 Total funds 2020 Notg Income from: Donations and legacies Investments 23,725 47,286 26 71,011 26 64,856 104 Total Income 23,725 47,312 71,037 64,960 Expenditure on- Charitable activities 27,924 31,537 59,461 40,120 Total expendlture 27.924 31.537 59.461 40,120 Net movement in funds 14.1991 15,775 11,576 24,840 Reconciliation of funds.. Total funds brought forward Nel movement in funds 825.165 14.199) 75.329 15.775 900.494 11.576 875,654 24,840 Total funds carried fonmard 820,966 91,104 912,070 900,494 The Statement of Financial Activities includes all gains and losses recognised in the year. The notes on pages 16 to 25 fomi part of these financial statements. Page 13
Transaclion Rel. U4CQ-URGN-77ZS 18 Jan 2022 22".17.38 GPdT (UTC +0) D 111 P 16127 NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS) IA company limited by guarantee) REGISTERED NUMBER: CE011177 BALANCE SHEET AS AT 31 MARCH 2021 2021 2020 Note Fixed assets Tangible assets Current assgts 802,278 818,651 Debtors Cash at bank and in hand 10 9,128 105,734 928 87,827 114,862 88,755 Creditors.. amounts falling due within one year 11 {5,0701 16,912) Net current assets 109,792 81,843 Total ngt a$$gts 912.070 900,494 Charity funds Restricted funds 12 820,966 91.104 825,165 75,329 Unrestricted funds 12 Total funds 912.070 900,494 The Charity was entitled to exemption from audit under section 477 of the Companies Act 2006. The members have not required the company lo obtain an audit for the year in question in accordance with section 476 of Companies Act 2006. The Trustees acknowledge their responsibilities for complying with the requirements of the Act with respect lo accounting records and preparation of financial statements. The financial statements have been prepared in accordance wtth the provisions applicable to entities subject lo the small companies regime. The financial statements were approved and authorised for issue by the Trustees and signed on their behalf by= rknorthaGklB Jart202222 1723GMTIUTC+OI A Mccomiack Trustee Dale.. 18 January 2022 The notes on pages 16 to 25 form part of these financial statements. Page 14
Transaclion Rel. U4CQ-URGN-77ZS 18 Jan 2022 22".17.39 GPdT (UTC +0) D 111 P 17127 NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS) IA company limited by guarantee) STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2021 2021 2020 Notg Cash flows from operatlng actlvltles Nel cash used in operating activities 15 17,881 113,2461 Cash flows from Investlng actlvltles Purchase of tangible fixed assets Interest reiVed 112,8961 104 26 Net cash provlded byl{used Inl Investlng actlvltles 26 (12.792) Net cash Inflowlloutflowl brought forward 17,907 (26.038) Cash flows from financing activities Chang8 in ¢o$h and Cash equivalents in thg year Cash and cash equivalents at the beginning of the year 17,907 126.0381 113,865 87,827 Cash and cash equivalents at the end of the year 16 105,734 87,827 The notes on pages 16 to 25 fomi part of these financial stslements Page 15
Transaclion Rel. U4CQ-URGN-77ZS 18 Jan 2022 22".17.39 GPdT (UTC +0) D 111 P 18127 NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS) IA company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 Accounting poli¢igS 1.1 Basis of preparation of financial statements The financial statements have been prepared in accordance with the Charities SORP IFRS 1021 Accounting and Reporting by Charities.. Statement of Recommended Practice applicable lo charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS 1021 leffeclive 1 January 20191. the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS 1021 and the Companies Act 2006. North London Samaritans {Incorporating Enfield, Haringey and Barnet Samaritans) meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise slated in the relevant accounting policy. 1.2 Income Al income is recognised once the Charity has entillemenl lo the income, il is probable that the income will be received and the amount of income receivable can be measured reliably. The recognition of income from legacies is dependent on establishing entitlement, the probability of receipt and the ability to estimate with sufficient accuracy the amount receivable. Evidence of entitlement to a legacy exists when the Charity has sufficient evidence that a gift has been left lo them Ilhrough knowledge of the existence of a valid will and the death of the benefaclorl and the executor is satisfied that the property in question will not be required to satisfy claims in the estate. Receipt of a legacy musl be recognised when it is probable that it will be received and the fair value of the amount receivable, which will generally be the expected cash amount to be distributed lo the Charity, can be reliably measured. Grants are included in the Statement of financial activities on a receivable basis. The balance of income reiVed for specific purposes but not expended during the period is shown in the relevant funds on the Balance sheet. Where income is received in advance of entitlement of receipt, ils recognition is deferred and included in creditors as deferred income. Where entitlement occurs before income is reived, the income is accrued. Income lax recoverable in relation to investment income is recognised at the time the investment income is re1Vable. 1.3 Expenditure Expenditure is recognised once there is a legal or constructive obligation to transfer economic benefit to a third paty, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is classified by aclivily. The costs of each activity are made up of the total of direct costs and shared costs, including support costs involved in undertaking each activity. Direct costs attributable to a single activity are allocated directly to that activity. Shared costs which contribute to more than one activity and support costs which are not attributable lo a single activity are apportioned between those activities on a basis consistent with the use of resources. Central staff costs are allocated on the basis of time spent, and depreciation charges allocated on the portion of the asset's use. Expenditure on charitable activities is incurred on directly undertaking the activities which further the Charity's objectives, as well as any associated support costs. Al expenditure is inclusive of irrecoverable VAT. Page 16
Transaclion Rel. U4CQ-URGN-77ZS 18 Jan 2022 22".17.40 GPdT (UTC +0) D 111 P 19127 NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS) IA company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 Accounting poli¢ig$ l¢ontinugdl 1.4 Govgrnmont grants Government grants, including Covid-19 related grants, are credited to the Statement of financial activities as the related expenditure is incurred. 1.5 Intorgst recoivablg Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the Charity., this is normally upon notification of the interest paid or payable by the institution with whom the funds are deposited. 1.6 Tangiblg fixod assets and dopreciation Tangible fixed assets are initially recognised at cost. After recognition, under the cost model, tangible fixed assets are measured al cost less accumulated depreciation and any accumulated impaimient losses. All costs incurred to bring a tangible fixed asset into its intended working condition should be included in the measurement of cost. Depreciation is charged so as to allocate the cost of tangible fixed assets less their residual value over their estimated useful lives, using the straighl-line method. Depreciation is provided on the following basis.. Freehold property 2,/0 1.7 Dgbtors Trade and other debtors are recognised al the settlement amount after any trade discount offered. Prepayments are valued al the amount prepaid net of any trade discounts due. 1.8 Cash at bank and in hand Cash at bank and in hand includes cash and short-lerm highly liquid investments with a short maturity of three months or less from the dale of acquisition or opening of the deposit or similar account. 1.9 Liabilitigs and provisions Liabilities are recognised when there is an obligation al the Balan sheet date as a result of a past event, it is probable that a transfer of economic benefit will be required in selllemenl, and the amount of the settlement can be eslimaled reliably. Liabilities are recognised at the amount that the Charity anticipates it will pay lo settle the debt or the amount il has reiVed as advanced payments for the goods or services it musl provide. Provisions are measured at the best estimate of the amounts required lo settle the obligation. Where the effect of the time value of money is material, the provision is based on the present value of those amounts, discounted at the pre-tax discount rate that reflects the risks specific to the liability- The unwinding of the discount is recognised in the Slalement of financial activities as a finan cost. 1.10 Financial instrumgnts The Charity only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instrLJments are initially recognised al transaction value and subsequently measLJred at their settlement value with the exptIOn of bank loans which are subsequently measured al amortised cost using the effective interest method. Page 17
Transaclion Rel. U4CQ-URGN-77ZS 18 Jan 2022 22".17.41 GPdT (UTC +0) D 111 P 20127 NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS) IA company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 Accounting poli¢ig$ l¢ontinugdl 1.11 Fund accounting General funds are unreslricled funds which are available for use at the discretion of the Trustees in furtherance of the general objectives of the Charity and which have not been designated for other purposes. Restricted funds are funds which are to be used in accordance with specific restrictions imposed by donors or which have been raised by the Charity for particular purposes. The costs of raising and administering such funds are charged against the specific fund. The aim and use of each restricted fund is set out in the notes lo the financial statements. Investment income, gains and losses are allocated to the appropriate fund. Income from donations and legacig$ Rg$tri¢tgd Unrestrictgd funds funds 2021 2021 Totsl funds 2021 Total funds 2020 Donations Prison funding Grants Government grants Hall income 7,000 4,012 37,286 44,286 4.012 10,000 7,428 5,285 40,205 3,214 500 10,000 7,428 5,285 20,937 23,725 47,286 71,011 64,856 Total 2020 24,151 40,705 64,856 Investment income Restricted Unrestricted funds funds 2021 2021 Total funds 2021 Total funds 2020 Interest income 26 26 104 Total 2020 16 88 104 Page 18
Transaclion Rel. U4CQ-URGN-77ZS 18 Jan 2022 22".17.42 GPdT (UTC +0) D 111 P 21127 NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS) IA company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 Analysis of expgnditurfy on charitsble activities Summary by fund type Rg$tri¢tgd Unrgstrictgd funds funds 2021 2021 Totsl funds 2021 Total funds 2020 Expenditure on charitable activities 27,924 31,537 59.461 40,120 Total 2020 12,227 27,893 40,120 Analysis of expenditure by activities Activities undertaken directly 2021 Support costs 2021 Total funds 2021 Total funds 2020 Expenditure on charitable activities 27,841 31,620 59,461 40,120 Total 2020 25,031 15,089 40,120 Analysis of support costs Totsl funds 2021 Total funds 2020 Staff costs 12,717 16,373 266 12,227 Depreciation Bank charges Contribution lo Head Office 410 2,264 2,452 31,620 15,089 Page 19
Transaclion Rel. U4CQ-URGN-77ZS 18 Jan 2022 22".17.43 GPdT (UTC +0) D 111 P 2W27 NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS) IA company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 Indgpgndgnt examiner's rgmungration 2021 2020 Fees payable lo the Charills independent examiner for the independent examination of the Chariws annual accounts 3,300 3,000 Staff costs 2021 2020 Wages and salaries 12,717 12,227 The average number of persons employed by the Charity during the year was as follows= 2021 No. 2020 No. Employee No employee received remuneration amounting lo more than £60,000 in either year. Trustees. remuneratlon and expenses During the year, no Trustees received any remuneration or other benefits12020 - £NILI. During the year ended 31 March 2021, no Tnjstee expenses have been incurred12020 - £736). Page 20
Transaclion Rel. U4CQ-URGN-77ZS 18 Jan 2022 22".17.43 GPdT (UTC +0) D 111 P 23127 NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS) IA company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 Tangiblo fixed as$gt$ Freehold property Cost or valuatlon At 1 April 2020 818.651 At 31 March 2021 818,651 Depreciation At 1 April 2020 Charge for the year 16.373 At 31 March 2021 16.373 Net book value At 31 March 2021 802.278 At 31 March 2020 818,651 10. Debtors 2021 2020 Due within one year Trade debtors 240 other debtors Prepayments and accrued income 449 239 9.128 9,128 928 11. Creditors: Amounts falling du8 within one year 2021 2020 Accruals 5,070 6,912 Page 21
Transaclion Rel. U4CQ-URGN-77ZS 18 Jan 2022 22".17.44 GPdT (UTC +0) D 111 P 24127 NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS) IA company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 12. ststgmgnt offunds ststement offunds - curront ygar Balance at 31 March 2021 Baloncg at 1 April 2020 Incomg Expenditure Unrestrlcted funds General Funds - all funds 75,329 47.312 131,5371 91.104 Restrlcted funds Hall development fund Prison fund Pears Foundation fund 822,677 2,488 12,713 4.012 7.000 116,9511 (4,0121 {6,9611 818,439 2.488 39 825,165 23,725 127,9241 820,966 Total of funds 900,494 71.037 159,4611 912.070 Statement of funds - prlor year Balance at 31 March 2020 Balance al 1 April 2019 Income Expenditure Unrestricted funds General Funds - all funds 45,698 40,623 110,992) 75,329 Restricted funds Hall development fund Prison fund 829,956 20,953 3,384 128,2321 18961 822,677 2,488 829,956 24,337 129,1281 825,165 Total of funds 875,654 64,960 140,1201 900,494 Page 22
Transaclion Rel. U4CQ-URGN-77ZS 18 Jan 2022 22".17.45 GPdT (UTC +0) D 111 P 25127 NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS) IA company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 Summary offunds Summary offunds- Qu9nt ygar Balance at 31 March 2021 Baloncg at 1 April 2020 Incomg Expenditure General funds Restricted funds 75,329 825,165 47.312 23,725 131,5371 127,9241 91,104 820,966 900.494 71.037 159.4611 912.070 Summary offunds - prior year Balance at 31 March 2020 Balance al 1 April 2019 Income Expenditure General funds Restricted funds 45,698 829,956 40,623 24,337 110,9921 129,128) 75,329 825,165 875,654 64,960 140,1201 900,494 14. Analysls of net assets between funds Analysls of net assets between funds - current year Restrlcted Unrestrlcted funds funds 2021 2021 Total funds 2021 Tangible fixed assets Current assets 802,278 18,688 802.278 114,862 15,0701 96,174 15,0701 Creditors due within one year Total 820,966 91,104 912.070 Page 23
Transaclion Rel. U4CQ-URGN-77ZS 18 Jan 2022 22".17.46 GPdT (UTC +0) D 111 P 26127 NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS) IA company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 14. Analysis of ngt assets betwegn funds {¢ontinuodl Analysis of ngt as$gt$ betwggn funds - prior ygar Restricted Unrestricted funds funds 2020 2020 Total funds 2020 Tangible fixed assets Current assets Creditors due within one year 818,650 8,529 12,0141 818,651 88,755 16,9121 80,226 14,8981 Total 825,165 75,329 900,494 15. Reconclllatlon of net movement In funds to net cash flow from operatlng actlvltles 2021 2020 Nel income for the year las per Statement of Financial Acliviliesl 11,576 24,840 Adjustments for: Depreciation charges Interest received 16,373 1261 {8,2001 (1,8421 11041 19281 137,0541 Increase in debtors Decrease in creditors Net cash provided byl{used inl operating activities 17,881 113,2461 Analysis of cash and cash equivalgnts 2021 2020 Cash in hand 105,734 87,827 Total cash and cash equivalents 105,734 87,827 Page 24
Transaclion Rel. U4CQ-URGN-77ZS 18 Jan 2022 22".17.47 GPdT (UTC +0) D 111 P 27127 NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS) IA company limited by guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 Analysis of Changes in ngt d&bt At 1 April 2020 Cash flows At 31 March 2021 Cash at bank and in hand 87,827 17,907 105,734 87.827 17.907 105.734 Page 25