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Registered number: CE011177
Charity number.. 1173621
NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY
AND BARNET SAMARITANS)
(A company limited by guarantee)
UNAUDITED
TRUSTEES. REPORT AND FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021

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NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS)
IA company limited by guarantee)
CONTENTS
Page
Reference and administrative details of the Charity. its Trustees and advisers
Trustees. report
2-11
Independent examiner's report
Statement of financial activities
13
Balance sheet
14
Statement of cash flows
15
Notes to the financial ststements
16-25

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NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS)
IA company limited by guarantee)
REFERENCE AND ADMINISTRATIVE DETAILS OF THE CHARITY, ITS TRUSTEES AND ADVISERS
FOR THE YEAR ENDED 31 MARCH 2021
Trustees
A Mccormack
J H Pyall lappoinled 24 November 20201
S Blankfield
N Webster
K J Shadbolt
N Floyde lappoinled 21 September 2020}
S Free lappointed 4 July 20201
L A Ryder-Davies lappointed 4 July 20201
A Scoltock Iresigned 18 January 20211
T Marshall Iresigned 31 December 20201
K M Hartmann Iresigned 8 December 20201
Company reglstered
number
CE011177
Charlty reglstered
number
1173621
Reglstered offlce
Shaftesbury Hall
Herbert Road
London
N112QN
Company secretary
N Webster
Dlrector
L A Ryder-Davies
Accountants
James Cowper Kreston
Chartered Accounlanls and Slatulory Auditor
Reading Bridge House
George Street
Reading
Berkshire
RG18LS
Bankers
Barclays Bank plc
20 The Town
Enfield
EN2 6LS
Barclays Bank plc
3 Walthamslow
Leicestershire,
LE87 2BB
CAF Bank Ltd
25 Kings Avenue
Kings Hill
Wesl Malling
Kent
ME194JQ
Page 1

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NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS)
IA company limited by guarantee)
TRUSTEES. REPORT
FOR THE YEAR ENDED 31 MARCH 2021
MISSION, VISION AND VALUES
THE VISION
Samaritans Vision is that fewer people die by suicide.
THE MISSION
We work lo achieve this Vision by making it our Mission lo alleviate emotional distress and redu￿ the incidence
of suicide feelings and suicidal behavior.
We do this by..
Baing available 24 hours a day to provide emotional support for people who are experiencing feelings
of emotional distress or despair, including those which may lead to suicide.,
Raaching out to high-risk groups and communitias to reduce the risk of SLJicide',
Working in partnarship with other organisalions, agencies and experts to achieve our Vision.,
Influencing public policy and raising awarenass of the challenges of reducing suicide
THE VALUES
We are committed lo the following Values..
Listening, because exploring feelings alleviates distress and helps people to reach a better
understanding of their situation and the options open lo them.,
Confidentiality, because if people feel safe, they are more likely lo be open about their feelings.,
Paople making their own decisions wherever possible, becaLJse we believe that people have the right lo
find their own solution and telling people what to do takes responsibility away from them.,
Baing non-judgmental, because we want people to be able to talk to us without fear of prejudice or
rejection.,
Human contact, because giving people time, undivided attention and empathy meets a fundamental
emotional need and reduces distress and despair
MESSAGE FROM THE DIRECTOR
2020 2021 has been a testing year. We have successfully kept the branch operating for callers throughout the
pandemic. Our volLJnteers were deemed to be Key Workers by the Govemment and had permission lo travel
during lockdown. We pul in place a variety of measures lo keep our volLJnteers safe and we have avoided having
lo close the branch. In addition to a rigorous cleaning protocol, we added fully glazed partitions between the
workstations and provided supplementary heating so that the windows can be kept open on shift. Although we
have 3 workslalions, we have only staffed 2 stslions per shift lo allow for social distancing,. this does mean a
reduction in calls answered bul it helps to keep volunteers safe and thereby keep the branch open. Al
Committee, Leadership Team and other team meetings have taken place via zoom.
AlthoLJgh we have continued lo provide our phone call and email service, we have not been able to see face lo
face callers throughout the pandemic. Before the pandemic struck, we had a steady number of visitors who
preferred lo come in and talk lo a volunteer.
The Hall was closed for a great deal of 2020 and the Hall Manager was furloughed. The loss of income caused
by closing the hall was offset by hiring it lo the Bounds Green Food bank who provided much needed help to a
very large number of people for 8 weeks during the summer of 2020.
We have continued lo recruit and train volunteers throughout the pandemic. The Training Team quickly learnt
how to deliver training via Zoom and this has proved to be very successful. Members of the Training Team put in
a lol of extra hours doing practice calls and emails with the group of trainees who had just finished training when
lockdown happened and who weren't able lo start their mentored shifts. We intrOdU￿d specific mentoring shifts
onlo the rota to facilitate their entry into the branch.
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NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS)
IA company limited by guarantee)
TRUSTEES. REPORT {CONTINUED}
FOR THE YEAR ENDED 31 MARCH 2021
We now have 129 listening volunteers and 13 support volunteers who are important in assisting the various
branch teams in perfomiing their roles and responsibilities. We have had some volunteers leave us to relocate
around the country but have had others transferring to us which has helped maintain the status quo. 22 new
volunteers completed training and joined the branch between March 2020 and 2021, and 8 volunteers
transferred from other branches. We are constantly looking al flexible ways lo accommodate volunteers and we
now share a number of volunteers with other bffinches which is proving very successful.
Retention of existing volunteers is as important as recruiting new ones and to this end we have tried to improve
the surroundings, planting a garden with a seat where volunteers can go for a break whilst on shift. We have
provided the Covid secure measures al￿adY mentioned and have added soundproofing panels to the duty room
lo improve the acoustics. The windows now have vertical blinds so that volunteers are no longer blinded by the
sun whilst on shift. We have had new Chrome Box computers installed al each workstation. Sadly, we were not
able lo carry out any social activities during 2020, not even to say goodbye to John and Jacky al the end of their
term as Director and Deputy.
The Rots Team has done a fantastic job in keeping shifts open, contacting every volunteer before their shift lo
check they are well enough to attend and facilitating finding replacements for those who had to self-isolate. We
have an increased Shift Support Team which also has a major role in keeping shifts open.
The Branch continued to participate in the national initiative handling emails from prisoners at Wayland Prison in
Norfolk which was extended.
We were not able lo carry out any Outreach or Schools activities in 2020121.
The Prison Team were not able lo attend Pentonville Prison during lockdown and so supported the Listeners by
phone during this period. When lockdown lifted the Prison Team went back into Pentonville as soon as it was
deemed safe to do so. Special working arrangements were pul in place for a reduced Prison Team lo attend the
prison.
The Branch Director and Team Leader for Outreach continued to attend Haringey Suicide Prevention Group
meetings which look place via zoom.
Fundraising took on a different aspect during the pandemic and consisted of making bids for grants. We were
successful in gaining a number of Covid specific grants which have enabled us lo keep running in a year where
we could not go out and fundraise in the traditional manner.
We had a Quality Review in December 2020 which happens within six months of a new Director coming into
post. This look place over Zoom without the usual in person visit from the Quality Assessors. The report was
very positive,. here are a couple of excerpts..
North London volunteers are oulward looking and innov81ive. They have t8ken part in organisation wide
initiatives and are receptive lo new ideas. Both listening 8nd support volunteers feel secure and valued. They are
well supported both practically through well-developed systems (as documented in the excellent Branch
Handbook) and emotionally. The culture is one of openness, good communication and friendliness. A large
numberare involved in teams. Fundrai￿n9 has been very successful despite the restrictions ofthe pandemic.
And:
Thank you to the Branch Leadership Team for engaging with us such a positive way. One of the strengths that
is not included above is the ou81ity of the Branch Leadership Team. They clearly demonstrated during the
Review that they are fornard thinking, mutually supportive and enthusiastic. We have every confidence that the
Branch will continue to thrive under Iheirguidance.
I would like lo tske this opportunity to thank the Branch Committee, the Branch Leadership team, members of all
of our branch teams and all our Support and Listening volunteers who have all put in an extra effort to support
me and the bffinch during what has been a different and challenging year.
Lesley 805
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NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS)
IA company limited by guarantee)
TRUSTEES. REPORT {CONTINUED}
FOR THE YEAR ENDED 31 MARCH 2021
COMMirrEE REPORT
The branch has perfomied amazingly well during the pandemic. We have had a very successful year and
everyone stepped up lo avoid cancelling shifts. Committee meetings moved lo Zoom and have been well
attended and productive.
There was quite a lol of movement among the Trustees during the year.
Outgoing
John 1219
Jacky 1104
Tracey 1288
Kristen 1354
Incoming
Lesley 805
Sarah 1298
Nazneen 1110
John 1219
Nal 1330
At the end of the ye8r, the Trustees were
Lesley 805
Sarah 1298
Alison 1031
Nazneen 1110
Adam 1352S
Keith 1269
Sheila 1226
Nal 1330
John 1219
Allson1031
BRANCH MArrERS
EMOTIONAL SUPPORT
For the year to 31 st March 2021 we responded to..
Phone Calls.. 7,659
Emails.. 5,720
Face lo Face.. O
Total Conlacl.. 13.379
As anticipated there h8s been a decrease in activity. The cessation of the SM Service coupled with the impact of
the pandemic
reducing volunteers on shift from 3 10 2 and not being open lo visitors has reduced the lotsl
number of contacts by 4,456 compared with last year. We are eagedy awaiting the roll out of Online Chat lo all
branches and are looking forward lo welcoming visitors to the branch again.
Lesley 805
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NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS)
IA company limited by guarantee)
TRUSTEES. REPORT {CONTINUED}
FOR THE YEAR ENDED 31 MARCH 2021
SHAFTESBURY HALL
Shaftesbury Hall had a disappointing and difficult year due lo the Covid Pandemic and the Government's rules
on lockdown. As a result, the Hall remained closed lo all usual classes and activities from the 20th March 2020
until the 14th September 2020 and from November 2020 until well into 2021. During these periods the only use
was by BPCA as a food bank for 8 12-week period June 2020 to September 2020.
When the Hall was allowed to operate from September to November 2020 new Health and Safety assessments
were carried out and a new cleaning regime was implemented. Al all times the relevant govemmenl guidance for
use of communal spaces was followed. This reslricled the use of the Hall to a few children's activities only,
where they were classed as early years support groups and wrap around childcare. There were no adult classes.
social activities or Samaritan bookings lusually 150/0 of all bookings).
Our Hall Manager Nadia Youssof was fudoughed on a full or flexible basis for the whole of the year.
Despite the limited use during the year the Hall Committee continued to closely monitor the situation. The
operation of the Hall facility has been slruclured in a manner similar lo that of a village hall, ensuring that it
benefits the local community, by being available to a wide range of activities which are social, recreational or
community-oriented in nature and complies with the advice of Bales Wells Bralthwaite LLP provided on the 14th
June 2018 and the terms of the HMRC VAT clearance letter dated the 11th August 2017. The Hall Committee is
satisfied that the Hall operation has been consistent with that advice and clearance.
The Hall Committee consists of representstives of North London Samaritans las the recipient of the Big Lottery
Fund and other gffinls to enable the establishment of a hall facility available for hire for community acliviliesl and
members of the local community and hall users. The Committee monitors the type of activities carried on in the
Hall and oversees the Hall Manager in the performance of her duties with regard lo the day lo day letting of Hall
space and the maintenance and general upkeep of the building and ensuring that the Hall operated, when open.
in compliance with the tems of the grants and in a manner consislenl with the village hall principle.
We trust the Shaftesbury Hall Report for 202112022 will be more positive.
John 1219
FUNDRAISING
Considering our normal revenues were shut down due lo Covid we managed to fundraise and apply for grants
which would not have been available to us. The following figures do not include our regular donations from
volunteers and smaller individual one-off donations.
Through the Bag for Life campaign which we applied lo Tesco we managed to gel a grant £500. The CO-OP
through their Community Mallers raised £874. With the help of Julie1323 and Ben1408 we raised just over £6k
on the Just Giving page. Local businesses raised £341 and our own Jack1355 who works for Bloomberg
qualified for £4,074 from their charity grant. We further received £10k from Haringey council from applying lo
their business grant.
Through the generosity of our volunteers and grants we pulled through.
Let me take this opportunity lo thank everyone who have helped me with fundraising in the last 5 years and in
particular over the last 2 years. l am now stepping down from fundraising and Na11330 has kindly agreed to take
over.
Yasmlne 1313
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NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS)
IA company limited by guarantee)
TRUSTEES. REPORT {CONTINUED}
FOR THE YEAR ENDED 31 MARCH 2021
CALLER SUPPORT
Between April 2020 and March 2021, caller support continued to monitor and manage good practice by flagging
poor email responses from Samaritans and making note of potential caller support plans to put in place. NLS
had no active caller support plans given by the London Region. We continued lo flag callers of concem lo the
regional branch as well as internally in our own branch.
Maya 1405
INFORMATION
The Information team comprised Brian 1359 during the year and was admirably supported by Arancha 1432 ISI-
thank you.
Due lo the looming impact of the Covid-19 pandemic and following the UK Govemmenl's decision lo introduce
'lockdown' on 23rd March 2020, all Information events during the year were delivered on-line via Zoom.
Brian1359 presented a total of six on-line Information events as follows:
26th June 2020
3rd July 2020
20th August 2020
25th November 2020
9th February 2021
23rd March 2021
Many thanks lo Barbara 1309 who contributed lo the events delivered on 9th February 2021 and 23rd March
2021.
Potential volunteer enquiries lo the branch during the 12 months were 868, and a total of 87 potential volunteers
attended the above Information events.
We regularly have a significant number of potential volunteers waiting to attend Infom)alion events {the number
of potential volunteers wailing has exceeded 100 on several occasions). As such, we will continue to need lo find
innovative and practical ways to accommodate those waiting. In the meantime, we will continue lo manage
potential volunteer expectations as regards the eslimaled wait limes to attend an Information event, and then
potentially move forward lo Selection and CO￿ Development Training
Brlan 1359
SELECTION
April 19 - March 20
Kaly 1277 continued to lead Selection for NLS branch until February 2021 when she handed over lo Barbara
1309. Barbara will now carry the torch for Selection supported by Arancha 1432 ISI and will work with regional
selection team lo oversee the transition lo the Branch Management Tool which is now being rolled out nationally.
Numbers of Potential Volunteers that were interviewed between 1st April 2020- 31st March 2021 36 (including
2 support volunleersl
Number of Potential Volunteers pul forward for training during 1 st April 2020 - 31st March 2021 24 (for training
courses starting in September 2020 and January 2021 }.
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NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS)
IA company limited by guarantee)
TRUSTEES. REPORT {CONTINUED}
FOR THE YEAR ENDED 31 MARCH 2021
During this period the Selection team was underpinned by our dedicated core interviewers. Thank you to Brian
1359, Jane 1225, Lou 1337 and Sheila 1226.
Throughout this period, we continued lo recruit and train new listening volunteers to become interviewers on our
wider Selection team so that we can keep managing the steady pipeline of potential volunteers which grew
exponentially during lockdown as people wanted to support North London Samaritans.
Covid-19 saw us pivot to Zoom interviews and we continue lo deliver interviews regulady on this platform.
Barbara 1309
TRAINING
The Core Training spring April 2020 intake was not able to be mentored in the branch because of the pandemic
so Sally 1074 and I continued lo support them with a weekly session on Zoom and their course mentor continued
lo give them a weekly call practice.
The long and unavoidable wail for mentoring meant it wasn't practical to start offering Core Training to another
group of trainees in the Summer.
In Autumn 2020 we began Core Training on Zoom. This seemed al first like an insurmountable challenge but the
team were so well supported by Brian who managed the technical side that training ran smoothly. Out of 12
trainees 11 went into the branch.
In January 2021 we started our second Core Training on Zoom with 12 trainees. During the course 3 withdrew
bul we were able lo pul g New Samaritans into the branch.
The team has worked magnificently together. Sally 1074 continued lo be the central figure in the complex
organisalion of Zoom breakout rooms and organising mentors while Brian 1359 looked after the technological
aspect of the evening. Both Christian 1404 (who has now completed Training for Trainers, or rather ils
equivalenll and Deborah 1380 have now taken on a direct teaching role. We have continued lo give each trainee
a weekly practice call al home with their own mentor.
Our Training team over this period has been myself, Sally 1074, Christian 1404, Deborah 1380, Eliza 898, Keith
1269, Kirsty 1371, Hugh 1391, Joanne 1383, and Ruby 1339. Without the unstinting support and enthusiasm of
the team we would not have been able to give our New Samaritans the personal mentoring, practice calls and
encouffigement that they need lo become empathetic listeners.
Llz 939
EMBEDDING
This year we have transitioned from SIT2 to Embedding which follows the introduction of Samaritans Core
Devolvemenl as opposed lo SIT1.
The new course is over four evenings and is supported by online training.
We have run the course once which was a particular challenge due lo Covid restrictions meaning the sessions
We￿ over Zoom,. however, the feedback was largely positive with some leaming for us to incorporate into future
sessions. In particular we received a lot of positive comments about Active Leaming Sets in which new
Samaritans are asked to discuss an issue or Call they have faced and open it up lo their peers for discussion.
We would like lo thank all the trainees who have attended SIT2 and Embedding this year. It's been massively
rewarding to meet you all and to play a part of your journey lo being full volunteers.
Andrew 1105. Jane 1225 and Sophle 1267
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NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS)
IA company limited by guarantee)
TRUSTEES. REPORT {CONTINUED}
FOR THE YEAR ENDED 31 MARCH 2021
PRISON SUPPORT
The pandemic has had a huge impact on the jail and on our Listener scheme. There were lols of stsff shortages.
The jail worked on a very strict regime and was on 23.5 hour lockdown, showers every other day and yard time
every other day. To start off with, the yard time was only 20 minutes.
During the pandemic remote meetings took place each Saturday between 1.30pm and 4.30pm. If the Listeners
were unlocked when they were due to call us, they had lo tske the unlock as they wouldn't have been out of their
cell for many hours and il could be the only opportunity to shower.
Two members of the branch Prison Team staffed the remote sessions to receive calls from Listeners for a 'how
are you, and a full debrief of their contacts and calls.
The shift was supported by a shift supporter on the Prison Team. Listeners have in-cell phones and contacted us
on the office phone number. This is so that the Listeners could debrief and be fully supported in the way they
would nomially be (from the branch as opposed to face-to-face in the jail). The Safer Custody department met
with the Listeners weekly so they could voice anything that was going wrong within the Scheme.
A Listener Remote Rota was sent to the jail each week so that Listeners knew when lo call. Sometimes il was
difficult for the Listeners to remember when to call on the remote rota, because it was hard for them lo know
what lime of day il is or even what day it is. The Safer Custody Department gave the rota to each Listener. We
also sent in a jollier document (such as a crossword, wordsearch, origami, poem, elc.) so that the Listeners had
something to do and fell more cared for.
It was required during the lockdown that we sent some Ongoing Training materials every now and again lo
support the Listener Remote Rola.
We provided continued support for the slaffljail. Procedures were in place for poslvention to continue while we
We￿ working remotely. Any serious harm situation, self-inflicted death in custody ISIDICI or death in custody
{DICI has the best poslvention response possible remotely. During that time, the 116 123 Samaritsns number
was listed on the daily briefing so that each staff member could reach out to Samaritans in an easy way - by
seeing the number and being reminded that support was there for them loo. Also during that lime, we requested
that 116 123 contact cards were left in wing offices.
Emma 1315
PUBLICITY
The publicity team have continued lo keep the branch Twtter page updated regulady. This has been
spearheaded by Kaly 1459, who has joined the team as a support volunteer, bringing expertise from her job in
marketing.
We are also working with other teams in the branch lo launch the night owl shift. The role of publicity here is lo
publi¢ise the opportunity lo people who are not currently Samaritans volunteers. So far this has only been a 'soft
launch" on social media, but we will work with selection and training lo understand how many more Cold recruits
we need.
Beyond this, we continue to publicise ad hoc events and fundraising bul these have been limited due lo Covid
reslriclions.
Jess 6246
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NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS)
IA company limited by guarantee)
TRUSTEES. REPORT {CONTINUED}
FOR THE YEAR ENDED 31 MARCH 2021
OUTREACH & SCHOOLS
All Outreach activity was suspended during the Pandemic,. no face-to-face activities look place.
We continue lo work with Network Rail and we aim lo work much closer with them and have a presence at
stations especially post traumatic events when we are able lo resume face-to-face Outreach.
We attend Haringey Suicide Prevention Group IHSPGI meetings via Zoom. This was a great opportunity lo
network and leam more about the various organisalions with whom we aim to work more closely.
We continue lo grow and expand with energy and enthusiasm. Thank you to the Director and Branch volunteers
for their continued support.
Cathy 1356 & Kelth 1269
INCOME AND EXPENDITURE ACCOUNT
This year's income totalled £71,037, which was largely due lo donations and grants, given that Shaftesbury Hall
was closed for much of the period due lo the Covid-19 pandemic.
Total expenditure, including the costs of operating the hall, was £59,461, leaving a surplus for the year of
£11,575. To achieve a surplus in such a difficult year. wth the Hall closed for most of the period and hence
unable to generate any income, is reassuring.
This achievement would not have been possible wilhoul the support of some generous donations, notably from
Haringey Council and the Pears Foundation, with the latter providing a grant for some welcome additional
equipment for the call cenlre. As last year, we were able to offset some of the costs of running the Hall using the
government's furlough scheme. Nevertheless, we will need to ensure that we continue to closely monitor our
expenditure and fundraise to cover our costs.
In the financial year ended 31 March 2021, the trustees reiterated their decision lo restrict the income from the
Hall for the development and maintenance of the Hall. The Trustees will monitor the spending of these funds lo
ensure that the surplus is used lo sustain the Hall so that it does not become a burden on the charity.
RESERVES POLICY
The policy of the Tnjstees is to maintain free unrestricted reserves equivalent to 18 months of charitable
expenditure,. this will ensure that the charity can continue to provide ils services in the event of any disruption. At
the balance sheet dale the unreslricled reserves amounted lo £91,104, which is a little above target on an
historic basis. At the balance sheet dale reslricled funds, net of fixed assets, tolalled £18,688. Unrestricted funds
are held for the continuance of the Charity's objectives and aclivilies. Restricted funds are held to cover
expenditure that will be incurred in relation lo specific projects, in particular the hall.
Adam 1352
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NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS)
IA company limited by guarantee)
TRUSTEES. REPORT {CONTINUED}
FOR THE YEAR ENDED 31 MARCH 2021
ADMINISTRATIVE DETAILS
LEGAL STATUS
North London Samaritans (incorporating Enfield, Haringey and Barnet Samaritans) was a registered charity, with
charity registration number 270761. In November 2017 we successfully became a CIO and have a new Charity
number 1173621.
We are now governed by a constitution, adopted on 27 November 2017. We have retained the name North
London Samaritans lincorporaling Enfield, Haringey and Barnel Samaritans), although we intend lo amend this
lo North London Samaritans in due course. Al the same time we affiliated lo the new central Samaritans charity.
North London Samaritans lincorporaling Enfield, Haringey and Barnel Samaritans) is one of 201 charities within
the Samaritans movement. Samaritans is a company limited by guarantee, governed by its memorandum and
articles of association, and a registered charity. It was incorporated as a company on 11 April 1963 having been
founded by Dr Chad Varah on 2 November 1953.
Legal ownership of Shaftesbury Hall is held by North London Samaritans {incorporating Enfield, Haringey and
Bamel Samarilansl and a legal charge has been given lo big Lottery Fund for 20 years.
GOVERNANCE
North London Samaritans (incorporating Enfield, Haringey and Barnet Samaritans) is, like all Samaritans
branches, independently operated and funded. within the guidelines of the conslitulion. A directorate and 8
committee manage the branch.
The Branch Director heads the directorate and fc is she or he who is ultimately responsible for all branch
operations. The Director appoints co-directors who oversee all aspects of the branch involving callers, visitors
and volunteers Ithis includes caller support, volunteer recruitment, selection and training, and volunteer
menloringl. The Director is also an ex-offi¢io member of the committee. She or he is chosen by a process of
consullalion with volunteers carried out by a working group, lo serve for three years.
The Committee is responsible for fundraising and facilities, including the maintenance and administration of the
branch premises. The Committee members are elected al Annual General Meetings and can serve for up lo
three years. The Committee can also co-opt members within the limits sel by the Constitution. By the terms of
the Constitution each member of the Committee is a trustee of the charity.
We moved to the new Branch Leadership Team at the First AGM of the CIO on 14th January 2019. The Branch
Director took on the single leadership role and is chair of the Trustee Board and chair of the Leadership Team.
The trustees believe that they have complied with their duly to have due regard to the commission's public
benefit guidance when exercising any powers or duties to which the guidance is relevant.
This relates to Section 4 of the 2006 Act to have due regard to guidance on public benefit published by the
Charity Commission.
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NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS)
IA company limited by guarantee)
TRUSTEES. REPORT {CONTINUED}
FOR THE YEAR ENDED 31 MARCH 2021
Statement of trustees. responslbllltles
The Iruslees (who are also the directors of the company for the purposes of company lawl are responsible for
preparing the trustees, report and the financial statements in accordance with applicable law and United
Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Praclicel.
Company law requires the Iruslees lo prepare financial statements for each financial year. Under company law
the trustees musl not approve the financial statements unless they are satisfied that they give a true and fair view
of the stale of affairs of the company and of ils incoming resources and application of resources, including ils
income and expenditure. for that period. In preparing these financial stalemenls, the trustees are required lo:
select suitable accounting policies and then apply them consistently.,
observe the methods and principles of the Charities SORP IFRS 1021.,
make judgements and accounting estimates that are reasonable and prudent.,
stale whether applicable UK Accounting Stsndards IFRS 1021 have been followed, subject to any
material departures disclosed and explained in the financial statements.,
prepare the financial statements on the going concern basis unless il is unappropriale lo presume that
the company will continue in business.
The trustees are responsible for keeping adequate accounting records that are sufficient lo show and explain the
companls transactions and disclose with reasonable accuracy al any lime the financial position of the company
and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also
responsible for safeguarding the assets of the company and hence for taking reasonable steps for the prevention
and detection of fraud and other irregularities.
Approved by order of the members of the board of Trustees and signed on their behalf by..
L A Ryder-Davies
Director
Dale.. 18 January 2022
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NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS)
IA company limited by guarantee)
INDEPENDENT EXAMINER'S REPORT
FOR THE YEAR ENDED 31 MARCH 2021
Indgpgndgnt Examiner's Rgport to the Trust99$ of North London Samaritans Ilncorporating
Enfield. Haringgy and Barnet Samaritans) (Yhg Charity.)
I report lo the charity Trustees on my examination of the accounts of the Charity for the year ended 31 March
2021.
Responsibilities and Basis of Report
As the Trustees of the Charity land its directors for the PLJrposes of company lawl you are responsible for the
preparation of the accounts in accordan￿ with the requirements of the Companies Act 20061.the 2006 Act'}-
Having satisfied myself that the accounts of the Charity are not required lo be audited under Part 16 of the 2006
Act and are eligible for independent examination, I report in respect of my examination of the Charills accounts
Carried out under section 145 of the Charities Act 2011 {'Ihe 2011 Act'l. In carrwng out my examination I have
followed the Directions given by the Charity Commission under section 14515llbl of the 2011 Act.
Indgpgndgnt Examingr'$ Ststgmgnt
I have completed my examination. l confirm that no matters have come lo my attention in connection with the
examination giving me cause to believe..
accounting records were not kept in respect of the Charity as required by section 386 of the 2006 Act., or
the accounts do not accord with those records,. or
the accounts do not comply with the accounting requirements of section 396 of the 2006 Act other than
any requirement that the accounts give a 'true and faiv view which is not a matter considered as part of
an independent examination; or
the accounts have not been prepared in accordance with the methods and principles of the Statement of
Recommended Practice for accounting and reporting by charities lapplicable to charities preparing their
accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of
Ireland IFRS 10211.
I have no concerns and have come across no other mallers in connection with the examination to which
attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.
This report is made solely to the Charity's Trustees, as a body, in accordance with Part 4 of the Charities
IAccounts and Reports) Regulations 2008. My work has been undertaken so that I might state to the Charity's
Trustees those matters l am required lo stale to them in an Independent examinerfs report and for no other
purpose. To the fullest extent pemiitled by law, I do not accept or assume responsibility lo anyone other than the
Charity and the Charity's Trustees as a body, for my work or for this report.
Signed=
19 January 2022
Alexander Peal
Bsc (Hons) FCA DChA
James Cowper Kreston
Chartered Accounlanls and Stslutory Auditor
Reading Bridge House
George Street
Reading
Berkshire
RG18LS
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NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS)
IA company limited by guarantee)
STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING INCOME AND EXPENDITURE ACCOUNT)
FOR THE YEAR ENDED 31 MARCH 2021
Restricted Unrestricted
funds
funds
2021
2021
Total
funds
2021
Total
funds
2020
Notg
Income from:
Donations and legacies
Investments
23,725
47,286
26
71,011
26
64,856
104
Total Income
23,725
47,312
71,037
64,960
Expenditure on-
Charitable activities
27,924
31,537
59,461
40,120
Total expendlture
27.924
31.537
59.461
40,120
Net movement in funds
14.1991
15,775
11,576
24,840
Reconciliation of funds..
Total funds brought forward
Nel movement in funds
825.165
14.199)
75.329
15.775
900.494
11.576
875,654
24,840
Total funds carried fonmard
820,966
91,104
912,070
900,494
The Statement of Financial Activities includes all gains and losses recognised in the year.
The notes on pages 16 to 25 fomi part of these financial statements.
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NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS)
IA company limited by guarantee)
REGISTERED NUMBER: CE011177
BALANCE SHEET
AS AT 31 MARCH 2021
2021
2020
Note
Fixed assets
Tangible assets
Current assgts
802,278
818,651
Debtors
Cash at bank and in hand
10
9,128
105,734
928
87,827
114,862
88,755
Creditors.. amounts falling due within one
year
11
{5,0701
16,912)
Net current assets
109,792
81,843
Total ngt a$$gts
912.070
900,494
Charity funds
Restricted funds
12
820,966
91.104
825,165
75,329
Unrestricted funds
12
Total funds
912.070
900,494
The Charity was entitled to exemption from audit under section 477 of the Companies Act 2006.
The members have not required the company lo obtain an audit for the year in question in accordance with
section 476 of Companies Act 2006.
The Trustees acknowledge their responsibilities for complying with the requirements of the Act with respect lo
accounting records and preparation of financial statements.
The financial statements have been prepared in accordance wtth the provisions applicable to entities subject lo
the small companies regime.
The financial statements were approved and authorised for issue by the Trustees and signed on their behalf by=
rknorthaGklB Jart202222 1723GMTIUTC+OI
A Mccomiack
Trustee
Dale.. 18 January 2022
The notes on pages 16 to 25 form part of these financial statements.
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Transaclion Rel. U4CQ-URGN-77ZS 18 Jan 2022 22".17.39 GPdT (UTC +0) D 111 P 17127
NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS)
IA company limited by guarantee)
STATEMENT OF CASH FLOWS
FOR THE YEAR ENDED 31 MARCH 2021
2021
2020
Notg
Cash flows from operatlng actlvltles
Nel cash used in operating activities
15
17,881
113,2461
Cash flows from Investlng actlvltles
Purchase of tangible fixed assets
Interest re￿iVed
112,8961
104
26
Net cash provlded byl{used Inl Investlng actlvltles
26
(12.792)
Net cash Inflowlloutflowl brought forward
17,907
(26.038)
Cash flows from financing activities
Chang8 in ¢o$h and Cash equivalents in thg year
Cash and cash equivalents at the beginning of the year
17,907
126.0381
113,865
87,827
Cash and cash equivalents at the end of the year
16
105,734
87,827
The notes on pages 16 to 25 fomi part of these financial stslements
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NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS)
IA company limited by guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
Accounting poli¢igS
1.1 Basis of preparation of financial statements
The financial statements have been prepared in accordance with the Charities SORP IFRS 1021
Accounting and Reporting by Charities.. Statement of Recommended Practice applicable lo charities
preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK
and Republic of Ireland IFRS 1021 leffeclive 1 January 20191. the Financial Reporting Standard
applicable in the UK and Republic of Ireland IFRS 1021 and the Companies Act 2006.
North London Samaritans {Incorporating Enfield, Haringey and Barnet Samaritans) meets the
definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at
historical cost or transaction value unless otherwise slated in the relevant accounting policy.
1.2 Income
Al income is recognised once the Charity has entillemenl lo the income, il is probable that the
income will be received and the amount of income receivable can be measured reliably.
The recognition of income from legacies is dependent on establishing entitlement, the probability of
receipt and the ability to estimate with sufficient accuracy the amount receivable. Evidence of
entitlement to a legacy exists when the Charity has sufficient evidence that a gift has been left lo
them Ilhrough knowledge of the existence of a valid will and the death of the benefaclorl and the
executor is satisfied that the property in question will not be required to satisfy claims in the estate.
Receipt of a legacy musl be recognised when it is probable that it will be received and the fair value
of the amount receivable, which will generally be the expected cash amount to be distributed lo the
Charity, can be reliably measured.
Grants are included in the Statement of financial activities on a receivable basis. The balance of
income re￿iVed for specific purposes but not expended during the period is shown in the relevant
funds on the Balance sheet. Where income is received in advance of entitlement of receipt, ils
recognition is deferred and included in creditors as deferred income. Where entitlement occurs
before income is re￿ived, the income is accrued.
Income lax recoverable in relation to investment income is recognised at the time the investment
income is re￿1Vable.
1.3 Expenditure
Expenditure is recognised once there is a legal or constructive obligation to transfer economic benefit
to a third paty, it is probable that a transfer of economic benefits will be required in settlement and
the amount of the obligation can be measured reliably. Expenditure is classified by aclivily. The costs
of each activity are made up of the total of direct costs and shared costs, including support costs
involved in undertaking each activity. Direct costs attributable to a single activity are allocated directly
to that activity. Shared costs which contribute to more than one activity and support costs which are
not attributable lo a single activity are apportioned between those activities on a basis consistent with
the use of resources. Central staff costs are allocated on the basis of time spent, and depreciation
charges allocated on the portion of the asset's use.
Expenditure on charitable activities is incurred on directly undertaking the activities which further the
Charity's objectives, as well as any associated support costs.
Al expenditure is inclusive of irrecoverable VAT.
Page 16

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NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS)
IA company limited by guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
Accounting poli¢ig$ l¢ontinugdl
1.4 Govgrnmont grants
Government grants, including Covid-19 related grants, are credited to the Statement of financial
activities as the related expenditure is incurred.
1.5 Intorgst recoivablg
Interest on funds held on deposit is included when receivable and the amount can be measured
reliably by the Charity., this is normally upon notification of the interest paid or payable by the
institution with whom the funds are deposited.
1.6 Tangiblg fixod assets and dopreciation
Tangible fixed assets are initially recognised at cost. After recognition, under the cost model, tangible
fixed assets are measured al cost less accumulated depreciation and any accumulated impaimient
losses. All costs incurred to bring a tangible fixed asset into its intended working condition should be
included in the measurement of cost.
Depreciation is charged so as to allocate the cost of tangible fixed assets less their residual value
over their estimated useful lives, using the straighl-line method.
Depreciation is provided on the following basis..
Freehold property
2,/0
1.7 Dgbtors
Trade and other debtors are recognised al the settlement amount after any trade discount offered.
Prepayments are valued al the amount prepaid net of any trade discounts due.
1.8 Cash at bank and in hand
Cash at bank and in hand includes cash and short-lerm highly liquid investments with a short maturity
of three months or less from the dale of acquisition or opening of the deposit or similar account.
1.9 Liabilitigs and provisions
Liabilities are recognised when there is an obligation al the Balan￿ sheet date as a result of a past
event, it is probable that a transfer of economic benefit will be required in selllemenl, and the amount
of the settlement can be eslimaled reliably.
Liabilities are recognised at the amount that the Charity anticipates it will pay lo settle the debt or the
amount il has re￿iVed as advanced payments for the goods or services it musl provide.
Provisions are measured at the best estimate of the amounts required lo settle the obligation. Where
the effect of the time value of money is material, the provision is based on the present value of those
amounts, discounted at the pre-tax discount rate that reflects the risks specific to the liability- The
unwinding of the discount is recognised in the Slalement of financial activities as a finan￿ cost.
1.10 Financial instrumgnts
The Charity only has financial assets and financial liabilities of a kind that qualify as basic financial
instruments. Basic financial instrLJments are initially recognised al transaction value and subsequently
measLJred at their settlement value with the ex￿ptIOn of bank loans which are subsequently
measured al amortised cost using the effective interest method.
Page 17

Transaclion Rel. U4CQ-URGN-77ZS 18 Jan 2022 22".17.41 GPdT (UTC +0) D 111 P 20127
NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS)
IA company limited by guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
Accounting poli¢ig$ l¢ontinugdl
1.11 Fund accounting
General funds are unreslricled funds which are available for use at the discretion of the Trustees in
furtherance of the general objectives of the Charity and which have not been designated for other
purposes.
Restricted funds are funds which are to be used in accordance with specific restrictions imposed by
donors or which have been raised by the Charity for particular purposes. The costs of raising and
administering such funds are charged against the specific fund. The aim and use of each restricted
fund is set out in the notes lo the financial statements.
Investment income, gains and losses are allocated to the appropriate fund.
Income from donations and legacig$
Rg$tri¢tgd Unrestrictgd
funds
funds
2021
2021
Totsl
funds
2021
Total
funds
2020
Donations
Prison funding
Grants
Government grants
Hall income
7,000
4,012
37,286
44,286
4.012
10,000
7,428
5,285
40,205
3,214
500
10,000
7,428
5,285
20,937
23,725
47,286
71,011
64,856
Total 2020
24,151
40,705
64,856
Investment income
Restricted Unrestricted
funds
funds
2021
2021
Total
funds
2021
Total
funds
2020
Interest income
26
26
104
Total 2020
16
88
104
Page 18

Transaclion Rel. U4CQ-URGN-77ZS 18 Jan 2022 22".17.42 GPdT (UTC +0) D 111 P 21127
NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS)
IA company limited by guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
Analysis of expgnditurfy on charitsble activities
Summary by fund type
Rg$tri¢tgd Unrgstrictgd
funds
funds
2021
2021
Totsl
funds
2021
Total
funds
2020
Expenditure on charitable activities
27,924
31,537
59.461
40,120
Total 2020
12,227
27,893
40,120
Analysis of expenditure by activities
Activities
undertaken
directly
2021
Support
costs
2021
Total
funds
2021
Total
funds
2020
Expenditure on charitable activities
27,841
31,620
59,461
40,120
Total 2020
25,031
15,089
40,120
Analysis of support costs
Totsl
funds
2021
Total
funds
2020
Staff costs
12,717
16,373
266
12,227
Depreciation
Bank charges
Contribution lo Head Office
410
2,264
2,452
31,620
15,089
Page 19

Transaclion Rel. U4CQ-URGN-77ZS 18 Jan 2022 22".17.43 GPdT (UTC +0) D 111 P 2W27
NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS)
IA company limited by guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
Indgpgndgnt examiner's rgmungration
2021
2020
Fees payable lo the Charills independent examiner for the independent
examination of the Chariws annual accounts
3,300
3,000
Staff costs
2021
2020
Wages and salaries
12,717
12,227
The average number of persons employed by the Charity during the year was as follows=
2021
No.
2020
No.
Employee
No employee received remuneration amounting lo more than £60,000 in either year.
Trustees. remuneratlon and expenses
During the year, no Trustees received any remuneration or other benefits12020 - £NILI.
During the year ended 31 March 2021, no Tnjstee expenses have been incurred12020 - £736).
Page 20

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NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS)
IA company limited by guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
Tangiblo fixed as$gt$
Freehold
property
Cost or valuatlon
At 1 April 2020
818.651
At 31 March 2021
818,651
Depreciation
At 1 April 2020
Charge for the year
16.373
At 31 March 2021
16.373
Net book value
At 31 March 2021
802.278
At 31 March 2020
818,651
10.
Debtors
2021
2020
Due within one year
Trade debtors
240
other debtors
Prepayments and accrued income
449
239
9.128
9,128
928
11.
Creditors: Amounts falling du8 within one year
2021
2020
Accruals
5,070
6,912
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NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS)
IA company limited by guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
12.
ststgmgnt offunds
ststement offunds - curront ygar
Balance at
31 March
2021
Baloncg at 1
April 2020
Incomg Expenditure
Unrestrlcted funds
General Funds - all funds
75,329
47.312
131,5371
91.104
Restrlcted funds
Hall development fund
Prison fund
Pears Foundation fund
822,677
2,488
12,713
4.012
7.000
116,9511
(4,0121
{6,9611
818,439
2.488
39
825,165
23,725
127,9241
820,966
Total of funds
900,494
71.037
159,4611
912.070
Statement of funds - prlor year
Balance at
31 March
2020
Balance al
1 April 2019
Income Expenditure
Unrestricted funds
General Funds - all funds
45,698
40,623
110,992)
75,329
Restricted funds
Hall development fund
Prison fund
829,956
20,953
3,384
128,2321
18961
822,677
2,488
829,956
24,337
129,1281
825,165
Total of funds
875,654
64,960
140,1201
900,494
Page 22

Transaclion Rel. U4CQ-URGN-77ZS 18 Jan 2022 22".17.45 GPdT (UTC +0) D 111 P 25127
NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS)
IA company limited by guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
Summary offunds
Summary offunds- Qu￿9nt ygar
Balance at
31 March
2021
Baloncg at 1
April 2020
Incomg Expenditure
General funds
Restricted funds
75,329
825,165
47.312
23,725
131,5371
127,9241
91,104
820,966
900.494
71.037
159.4611
912.070
Summary offunds - prior year
Balance at
31 March
2020
Balance al
1 April 2019
Income Expenditure
General funds
Restricted funds
45,698
829,956
40,623
24,337
110,9921
129,128)
75,329
825,165
875,654
64,960
140,1201
900,494
14. Analysls of net assets between funds
Analysls of net assets between funds - current year
Restrlcted Unrestrlcted
funds
funds
2021
2021
Total
funds
2021
Tangible fixed assets
Current assets
802,278
18,688
802.278
114,862
15,0701
96,174
15,0701
Creditors due within one year
Total
820,966
91,104
912.070
Page 23

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NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS)
IA company limited by guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
14.
Analysis of ngt assets betwegn funds {¢ontinuodl
Analysis of ngt as$gt$ betwggn funds - prior ygar
Restricted Unrestricted
funds
funds
2020
2020
Total
funds
2020
Tangible fixed assets
Current assets
Creditors due within one year
818,650
8,529
12,0141
818,651
88,755
16,9121
80,226
14,8981
Total
825,165
75,329
900,494
15. Reconclllatlon of net movement In funds to net cash flow from operatlng actlvltles
2021
2020
Nel income for the year las per Statement of Financial Acliviliesl
11,576
24,840
Adjustments for:
Depreciation charges
Interest received
16,373
1261
{8,2001
(1,8421
11041
19281
137,0541
Increase in debtors
Decrease in creditors
Net cash provided byl{used inl operating activities
17,881
113,2461
Analysis of cash and cash equivalgnts
2021
2020
Cash in hand
105,734
87,827
Total cash and cash equivalents
105,734
87,827
Page 24

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NORTH LONDON SAMARITANS (INCORPORATING ENFIELD, HARINGEY AND BARNET SAMARITANS)
IA company limited by guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
Analysis of Changes in ngt d&bt
At 1 April
2020 Cash flows
At 31 March
2021
Cash at bank and in hand
87,827
17,907
105,734
87.827
17.907
105.734
Page 25