OpenCharities

This text was generated using OCR and may contain errors. Check the original PDF to see the document submitted to the regulator.

2022-03-31-accounts

CONTENTS PAGE
General information
Trustees'
Annual
Report		 3-9
Responsibilities
ofthe Trustees		 10
Independent
Examiner's
report tothe members
Statement of Financial Activities 12
Balance Sheet 13
Notes to the financial statements 1417

Registered charity name charity name Healthwatch
Oxfordshire		 Healthwatch
Oxfordshire
Charity number 1172554
Company Number 08758793
Principal & registered office address The Old Dairy
High Cogges Farm
High Cogges
Witney
Oxfordshire
OX29 6UN
Trustees Sylvia Buckingham
Don O'Neal
Claire Gray (appointed 7July 2021)
Martin Tarran-Jones
Alyssa Chase (from 20 April 2021to 24 May 2022)
Lisa Hughes
(from 1April 2021 to 25 October 2021)
John Evans (from 1April 2021to 6 July 2021)
Accountants SPXOxford
Ltd
Peace House
19Paradise Street
Oxford
OX11LD
Independent examiner Caroline Webster
FCA
UHY-Ross Brooke Ltd
Windrush
Court
Abingdon
Business Park
Abingdon 0X141SY
Bankers Unity Trust Bank

Names ofthe chari ty trustees who mana ge the charity
Truelove name ONce (ifany) Dates acted If
whole year		 not for Name ofperson (or body)
entitled to appoint trustee (lf
any)
I Sylvia Buckingham Chair Healthwatch Board
2 Alyssa Chase 20.4.21 —31.3.22 Ditto
3 Claire Gray 07.0721 - 31.3.22 Ditto
4 Don O'Neal Ditto
5 Martin Tarran-
Jones		 Treasurer Ditto
6 John Evans 1.4.21 - 6.7.21 Ditto
7 Lisa Hughes 1.4.2'I- 25.10.21 Ditto
Names and addresses ofacMsers (Optional Information)
e ofadviser Name Address
Accountants SPXOxford Ltd SPXOxford Ltd, Peace House, 19Paradise Street,
Oxford, OX1 ILD
Independent
Examiner		 Caroline Webster UHY-Ross Brooke Ltd, Windrush
Court, Abingdon		 Business
Park, Abingdon, OX14ISY
Name ofchief executive or names ofsenior staff members
(Optional Information)

Covid
pandemic.
—Using pharmacies
in Oxfordshire.
—Ijust need to talk to someone: Secret Shopper exercise for
Oxfordshire
Safeguarding
Board.
-What people are telling us about the Covid19 vaccination in
Oxfordshire.
—What people are telling us about getting treatment for earwax
and hearing
problems
in Oxfordshire.
- GP websites, re-visited.
-Hearing from Albanian
and Arab speaking
communities.
-People's experience ofhome blood pressure
monitoring		 in
Oxfordshire
and Buckinghamshire
(Joint report by HWO and		 HW
Bucks).
-Patients' experiences ofcontacting
GPpractices
in Oxfordshire.
- Using interpreters
toaccess Health and Social Care		 services in
Oxfordshire.
- Food and healthy
lifestyles: what we heard from the		 Sudanese
community
In Oxfordshire.
- Living in Chipping
Norton.
- Rural isolation
in Oxfordshire.
-Women's views on maternity care —black women' s
experiences ofmaternity
captured
on film by community
research project leader Ornotunde
Coker.
In each case, after research and report publication,
HWO
organlses contact with relevant service providers
and		 service
users to discuss findings and agree steps to make
improvements.
e HWO attends
key meetings organised
by Service Providers		 to
ensure that the public voice is heard. Forexample:
o
It isavoting member ofthe Oxfordshire
Health		 and
Wellbeing
Board.
o
It reports to Oxfordshire's
Joint Health Overview		 and
Scrutiny Committee.
o
The Executive Director attends meetings of the
Healthwatch
Bucks, Oxfordshire,
West Berkshire (BOB)
Management
Group.
o
The Executive Director also meets regularly
with the
management
ofthe OCCG, the Oxford University		 Hospital
NHS Foundation
Trust, and the Oxford Health
NHS
Foundation
Trust.
Our aim at these meetings
is to ensure that the public		 voice is
always heard and to influence
providers and commissioners		 of
Health and Care services.
HWO has continued
work on improving
the usefulness		 of its
website and helping people to find It During the year, the website
had over 50,500hits, corn
ared with 33,000 in the prior		 ear, and
HEALTHWATCH
OXFORDSHIRE		 HEALTHWATCH
OXFORDSHIRE
~ ~ ~
well ahead oftarget. The public feedback centre on the HWO
website allows people to comment
on Health and Care		 services
received. HWO now helps to facilitate patient outcomes by
sending posts direct to service providers
and brokering contacts
between
providers
and their service users. Our target for this
service was 220 in the year, but we achieved 41S,demonstrating
the growing
importance
ofthis service to patients.
HWO continued
with its contract with the Oxfordshire
Clinical
Commissioning
Group (OCCG) to provide support and
leadership to Patient Participation
Groups (PPGs). A designated
member
of HWO staff leads this work and has attended		 several
PPG meetings and webinars that were held online. The contract
also allows HWO to lead the Oxfordshire
Wellbeing
Network
(OWN), that feeds voluntary
and community
organisation		 inputs
into Oxfordshire's
Health and Wellbeing
Board.
Groups with which HWO has worked with ormet over 42 groups
during the year, some ofthem were:
0
Achieve Oxfordshire
0
African families
in the UK
0
Chippy Larder
o
Diversity Football League
o
Oxford Community
Action
o
Oxford Ivlyeloma
Support Group
o
Oxfordshire
Chinese Community
and Advice Centre
o
SOFEA

~ ~ r
~
Three volunteers
attend		 the Childrens
Trust Board meetings		 and
the Health Improvement Board meetings.
We have two volunteers who support the I-IWO team with
administrative
work.
The HWO Trustee Board comprises lay-volunteer
members,		 who
receive no fees for their work. Reasonable expenses incurred in
the performance
oftheir agreed duties may be claimed but
must be authorised
by the HWO Executive Director.
~ ~
Summary
ofthe main
achievements
ofthe charity
during the year		 Due tothe onset ofCovid-19 and the Government's
lock
downs,
HWO agreed that its staff should follow
Government
guidance
on working at home and
in the
office. Since then, HWO work has been ongoing and daily
staff meetings
and reviews on progress have been
conducted
using MS Teams software. Formal meetings
ofTrustees have also been held in this manner.
Although
there were let-ups from the lockdowns, most ofthe year
has entailed
HW staff working from home, and HW's
normal outreach activities have been much curtailed as
a result However,
by working smarter and using
technology
effectively,
HW has achieved very worthwhile
work, as detailed
in this report.
+ The increase
in HWO's interface with the public has been
a good demonstration
of how its performance
has
improved, year on year. A360-degree survey of
stakeholders'
opinions of HWO was commissioned
by the
Oxfordshire
County Council, and the resulting
report was
supportive
of,and complimentary
to HWO's leadership,
team, and focus on the provision of local HW services.
In July 2022 it is expected that the Bucks, Oxfordshire,
Berkshire West Integrated
Care Board (BOBICB)and its
integrated
care partnership
will be formally
established,
along with the ploce-based
partnerships
in the three
counties. HWO has been working
with the BOB
management
group over the year to ensure they have
heard the patient voice and totake part in newly formed
committees
such as "Quality, "and "Primary Care."
The Trustee board has reduced to five members
and the
Chair has led work to provide more attractive
recruitment
materials toencourage
more tojoin HWO as
Trustees
in 2022-2023.

f24,068has been agreed by the Trustees to be set aside in a
Briefstatement
ofthe charity's		 Nationwide
deposit bank account to provide for wind-down
costs,
policy on reserves should the current Grant-in-Aid
program
not be renewed
on March
31"2023.
Details ofany funds materially Ncne.
in deficit
Further financial review details {Optional information)
You may choose to include
additional
information,
where
relevant about:
~
the charity's
principal
sources offunds (including
any fundraising);		 Healthwatch
organisations
have Statutory Duties under the 2012 HSSC
Act and are funded
by Government,
via their Local Authorities,
in this
case the Oxfordshire
County Council {OCC).As such, HWO has not
attempted
to raise charitable
funds from either the Public or
Organisations
during this year.
HWO has been funded
by grant-in-aid
programs
from the OCC since
its inception
in 2013/14.
~
how expenditure
has		 2021/22 was the third ofa3-year grant
in aid agreement
with the
supported
the key		 OCC. An extension to fund the year 2022/23 was successfully
objectives ofthe charity; negotiated
by October 2021.
~
investment
policy and
objectives including
any
ethical investment
policy
adopted.		 FUTURE FUNDING:
The Council has notified
HWO that it intends to award a 5-years'
contract for HW services from April l~,2023.This will require an open
bidding process which
will be used to award that contract, with the
result expected
in January 2023.The Trustees of HWO have decided to
participate
in this process.
HWO does not make financial investments,
using
all its resources to
provide Local Healthwatch
Services.
The Director/Trustees
have satisfIed themselves
that HWO has
adequate
funding
for the next financial year, 2022/23.
~ .
~ ~
~
~
~

CS
d
m0
ftl		 m mo
m		 m
Ct
fVI		 m
Cl
m		 r
OO		 fEo
I		 r
EA
Vl		 Ol
+00
Itl
0'0
0
OI tO
'C Vl
c		 Eh
Ih WD W EO
UO
OO
Ol
2
OO
EJ0
Ol
IJ		 0
w
CD		 W ~I
EA
ED
tfl		 AI
AI		 I
fh
ED
m		 r
o		 OO
r		 ao
d		 r
IA		 E
Ol0
+
V0
Ol
O		 AO d'
OO		 0 Cl d
r
EA		 d
OO
z
o
8		 I At W d'
Ol		 Ql
EV
EA		 ttl
Afm		 At IA O
IA		 OI
Ol
'0
C
fO
I
IU
EU
C
Ol
g
CI		 I
E
Vl
Ol
lfl
Vl0
OZ
EO.'
tll		 4C tll dCl
IA		 EA
M		 O Ct
EEI
Af		 r
EA
r		 IO
lh		 Eh
Of		 .S
EJC
XO IO
OU		 C
rc
Z IO
tlt		 IO
.E		 Ol
Vl
c
Ol
0
Ott
I-
OOO
Gg
UI
m		 lh IJC
tfl
EU
+		 C0
EJ8
S
+
EO
8
Ih
C		 0
V
m
p
o
r
W
0
NO
R ?
III
O
Z y
UJ
IU F		 OS C
V-? S
I
Eo E
8 '„E
C C
C
EJ		 E
8C
0
I		 Co
S
E
C		 Ot
g
EO
e		 2
tl.x
Ol		 1O
E $ IU
C I
he
? I-		 C
C
0D
E
?		 0
.O
to
'u		 OO
D
0
0
Vl
'0		 IU
I
0		 EtlC
LL
40
Ol
E8
EO
Eh
EU		 '0
I		 0
E
IO
S
J
0		 ltl
UO
e
OI
+
0C

2022 2021
Notes
CURRENT ASSETS
Debtors 11,119 11,119
Cash at bank 76,830 105,397
87,949 116,516
CREDITORS: Amounts
within one year		 falling due 37,095 40,541
NET CURRENT ASSETS 50,854 75,974
NET ASSETS 50,854 75,974
FUNDS
INCOME FUNDS
Unrestricted
Income funds		 9 50,854 75,9'74
Restricted Income funds 10
TOTAL INCOME FUNDS 50,854 75,974

3.
INCOME		 F ROM CHARITABLE A CTIVITIES
Unrestricted Restricted TotalFunds Total Funds
2022 2021
f E
Grants received (OCC) 252,866 252,866 247,908
Fee income (OCCG) 41,458 41,458 31,109
Fee income (Other) 10,385 10,385 24,125
304,709 304,709 303,142
.
EXPENDITURE ON CHARITABLE		 ACTIVITIES
Unrestricted Restdcted Total Funds Total Funds
2022 2021
E
Staffing costs 246,757 246,757 237,620
Premises costs 17,450 17,450 16,287
Marketing
snd		 communications 15,796 15,796 3,105
PI'elect costs 15,4&8 15,488 14,&58
Sundry running costs 25,737 25,737 21,302
Governance 8,619 8,619 8,205
Total charitable activities 329,&47 329,847 301,377

Restricted Total Funds Total Funds Total Funds
Unrestricted
2022 2021
f f f
Independent Examination fee 810 810 810
Accountancy fees 7,809 7,809 7,395
8,619 8,619 8,205
. STAFF COSTS
2022 2021
E f
Wages 215,485 209,650
Socia I security costs 16,908 16,309
Pension contributions 10,482 8,465
242,875 234,424

.
DEBTORS
2022 2021
f f
Accounts receivable
Prepayments 11,119 11,119
11,119 11,119

.
CREDITORS
2022 2021
f f
Taxation and social security 5,557 4p907
Income received in advance 19,577 27,763
Other creditors 8,661 4,973
Accruals 3,300 2,898
37,095 40,541