OpenCharities

This text was generated using OCR and may contain errors. Check the original PDF to see the document submitted to the regulator. This document is also available as Markdown.

2024-04-01-accounts

Charity Number 1172466 age connects torfaen. AGE CONCERN TORFAEN REPORT OF THE TRUSTEES & CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 -LILI Ii,! Azets Audit Services Chartered Accountants & Statutory Auditors Ty Derw Lime Tree Court Cardiff Gate Business Park Cardiff CF23 8AB

AGE CONCERN TORFAEN CONTENTS Contents Page Report of the Trustees 1-23 Independent Examiners Report 24 Statement of Financial Activities 25-26 Balance Sheet 27-28 Statement of Cash Flows 29 Notes to the Flnancial Statements 30-47

AGE CONCERN TORFAEN REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Messa8e from the Chair My role of Chair as always made me extremely proud to be part of this organisation. th Now in its 35 year. and achieving so much over the years, even withstanding a pandemic. This organisation is resourceful, extremely passionate about everything they do, for older people and carers This year has been a time of reflection of our services, looking at the irnpact on what we do, how we operate and could we improve. With these things in mind, we have listened to Carers and their specific requirements. Enabling them to have time to themselves, along with Older People who are struggling with the cost-of-living crisis, unable to pay for necessities. A cause for concern for those of us that live in communities, seeing neighbours that must think twice about putting their heating on. on colder days Age Connects are always committed to making a big difference to the people of Torfaen. In August last year, we secured funding to enable Carers, of people living with Dementia, to access short breaks. These ranged from Complimentary therapies to Afternoon Tea Clubs, these were well received and will improve the wellbeing and time out for themselves. With the extra "drop-in surgeries" we provided, £1.5 million was gained in unclaimed benefit. tremendous amount of money" ensuring people are maximising their income, which has been welcomed by many. Our partnership with Cardiff Metropolitan University developinE an App for people living with Dementia, has gone from strength to strength. It now has a name 'Memory Connects,, the first stage has been completed, with interattion from many of our clients. Its findings are now being presented to the Longitude Panel for consideration of further funding. to finalise the project. Our thanks go to our loyal volunteers and staff who turn up every day and make a difference to those that need our support, especially their commitment and dedication in making this organisation very special. Our thanks also go to all the various trusts and funders that continually support us and allows us to make things happen. Although going forward next year we will have many challenges ahead. l am confident in saying, with the excellent team we have, will be focused and achieve so much more. Lastly, I would like to thank my fellow trustees for their continued commitment to the organisation Mr R Stratton - Chairperson Angela Reed - Chlef Executive Officer

AGE CONCERN TORFAEN REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 The Trustees present their report and accounts forthe year ended 31 March 2024. The accounts have been prepared in accordance with the accounting policies set out in the notes to the accounts and comply with the charity's Memorandum and Articles of Association and "Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 1021" {effective l January 2019). The charity became a charitable incorporated organisation on 6th April 2017. The assets and liabilities from Age Concern Torfaen, charity number 1037278 were transferred to the charitable incorporated organisation on 6th April 2017. OBJEcfivE5 AND AcfiviTIES The objectives of the charity are set out in the governing document and exist to enhance the quality of life of older people in Torfaen. These include activities and services dedicated to maintaining a healthy lifestyle, providing sUPPOrt to those affected by dementia, befriending schemes which aim to reduce loneliness, as well as advocacy, information and advice services. Our Aim: To enhance the quality of life for older people in our community. Our Mission: To continually strive to provide quality services, whilst encouraging involvement and wellbeing for older people in Torfaen, by adding Lrfe to years" Objective: To promote the relief of elderly people in any manner which now is or hereafter may be deemed by law to be charitable in Torfaen and surrounding areas. To achieve this, the Charity is committed to developing and promoting itself via the following methods: Services & Support Awareness & Advocacv Partnership & Co-operation Development & Innovation Objectives & Activities: Main activities undertaken to further the Charity purpose. Charitable Activity Information & Advice, inclusive of Welfare Benefits Service Objective Providing up-to-date infomiation on issues affecting older people, their family and carers. Maximisation of income by accessing welfare benefits Organising awareness days, supporting national and local issues. Providing opportunities to meet the needs of people over the age of 50. Service promotion awareness ensures we meet our objectives. Awareness & Advocacy

AGE CONCERN TORFAEN REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Partnership & Cooperation Participate in local networks with the view of working with like-minded organisations to develop generic services. To communicate effectively both internally and externally with all Stakeholders, and to ensure a user led participatory approach to organisation development. Ensure sufficient income is maintained to support the services and activities we believe make a difference to older people's lives. Development & Innovation Raise restricted income to further the objectives of the charity. To consult with our service users to understand their needs. Retain the skills and talents of older workers, which will create a better understanding of our customers. Utilising our internal Contact Management System to encourage department collaboration Public benefit: We have referred to the guidance contained in the Charity Commissions, general guidance on public benefit when reviewing our aims and objectives and in planning our future activities. The trustees consider how planned activities will contribute to the aims and objectives they have set. Annual Report April 2023 -march 2024 The organisation consolidated changes to its services in 2023-24 to enable it to better meet the increased and changed needs of older people and their Carers. This includes increased levels of physical and mental ill health, as well as general poor wellbeing. Additionally, cost of living pressures has resulted in increased demand for our free information and advice services. This year the organisation has focused on improving existing services. systems and processes and has invested more time in developing strong working relationships and collaborating with external organisations. We saw our programme of activbties develop and numbers have consistently improved over the year. It has been so rewarding to see more and more clients visiting the Widdershins Centre, having rebuilt client confidence to re-engage in activities. Our seNices have continued to develop and we have added in further activities to address the specific needs of older people. We continue to be the largest, local, independent charity providin8 a wide range of services for older people from all communities and backgrounds within the borough of Torfaen. Trustees are aware that the coming year will continue to be challenging and that Age Connects Torfaen must continue to adapt flexibly to meet public need and to ensure the organisation is working as cost efficiently as possible.

AGE CONCERN TORFAEN REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 The charity remains grateful to the many organisations that continue to help fund the work we undertake. Thanks go to: Moondance Foundation, Regional Integration Fund, Good Things Foundation, Welsh Government, Torfaen County Borough Council, Aneurin Bevan Health Board and many others. This report serves as a synopsis of the fantastic work delivered over the past year and demonstrates the positive impact we have had support older people across Torfaen. Achievements and Perforniance From staff achievements and fantastic feedback on our services we are proud to share some of our developments and success during 2023-2024 Age Connects Torfaen became a semi- finalists Discovery Award Winners for the prestigious Longitude Prize on Dementia. Funding was secured through Welsh Government to initiate a two year Carers Shortbreaks project. Age Connects Torfaen was awarded the Dementia Friendly Accreditation. Age Connects Torfaen signed up to the Age Friendly Employer Badge. Source of referrals Self-Referrals Family Members Internal Referral Statutory Sector Age Connects Torfaen Services Home Services Our dedicated team have provided 2,036 hours of support in older people's homes this year. The cost of living crisis is still an ongoing factor for both potential and existing clients when considering our services. Due to funding, we have been able to provide carers discharge and hospital to home services along with carers short break project that have been at no cost to a client but with a view that the client will then access our chargeable services via home services when the free allocation comes to an end. Home services team members have worked across these projects as well as providing cleaning, community support and shopping calls. We continually signpost new and existing clients to our department to access a benefits assessment, ensuring that they are maximising their income. During April 2023-March 2024 we provided" 1,760 hours of cleaning So hours of supermarket shops 226 hours of Community Support Services

AGE CONCERN TORFAEN REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Hospital to Home pilot During the last quarter of 2023/24 Regional Integration Funding supporting the rapid mobilization of a hospital to home pilot. The aim of the pilot was to provide practical and emotional support for older people and their Carers on discharge from hospital. The pilot aimed to improve patient outcomes following discharge by reducing the risk of readmission and improving recovery, independence and health and wellbeing outcomes for individuals. The pilots intended outcomes are outlined below: Provide enhanced support for older patients and their Carers to improve discharge outcomes. Deliver six weeks practical support to aid rehabilitation and reduce risk of readmission Connect older adults and Carers to other community services to maintain independence. The pilot had 32 referrals in total, resulting in 384 hours of support. Case Stud . Home Services Introduction Mrs X initially accessed our community support service via a family member who made the referral. The criteria was to introduce community support to the client slowly as the client only went out to access medical appointments. She was hesitant to have someone in her home for company. Reasons for the project Encourage client to build confidence to get out and about in the local community. What is the baseline data? Mrs X had family around her who were not always able to visit her due to their own commitments. Community support was suggested to Mrs X with the aim of providing a befriending service. Mrs X was reluctant at first but as￿ed on the basis that the worker attending would only stay for a short period of time. It was also requested that a hot meal be provided from ACT durine the visit as another way to engage with the client. Impact/ Difference made to client/ service/ organisation An experienced worker was allocated to Mrs X and began to visit on a weekly basis. on the same day and time each week. Repetition was important to build up a relation with the client. When the visits began Mrs X would come out into the front garden and collect her meal from the workerwith limited communication and would then ￿tUrn inside her property. As the weeks continued Mrs X would spend longer with the worker and invited the worker into her home. This was a positive progression for Mrs X who was regaining confidence and enjoying time spent with the worker. Age Connects Torfaen's service involvement meant that Mrs X was now receiving community support for the full allocated time, giving peace of mind to her family who initiated the support.

AGE CONCERN TORFAEN REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Activities carried out (what did you do} Following the initial family referral a worker was allocated to complete the weekly community support This service provision included a meal delivery on the same day and time each week. What went well? Mrs X and her family were able to rely upon the service being I provided and were able to see the positive impact it was having on The support of Age Connects Torfaen Horne Services team contributed towards positive wellbeing for Mrs X. The building up of a professional trusting relationship with M rs X rneant that the services provided were tailored to Mrs X needs and could be amended due to change where needed with minimum impact for the client. Communication and consistency were key in supporting Mrs X. Lessons learnt and challenges faced (what were the main challenges and how were these overcome?) Money Matters In the context of a cost-of-living crisis, it has never been rnore important to ensure that older people are claiming the money and discounts, reliefs and grants that they are entitled to. Torfaen has the highest rate of pensioner poverty within Wales. We respond to this by delivering advice at our Widdershins Centre, in community venues, and in people's homes. On average, our clients, income increased by £4,358.40 annually. In total, 11,128 people were supported by our Information & Advice service and over 350 of our clients had their income maximised The Information & Advice team provides free, confidential assistance and guidance on a range of welfare services for older people in Torfaen. The team signpost and refer clients to services both within Age Connects and to those of our voluntary sector partners and affiliates. The service helps older people lead a more independent, better quality, enjoyable, and fulfilling We aim to provide drop in surgeries" and appointments at community locations across the borouEh: outreach into the community, home visits for those who are housebound and an enquiry line for information and signposting. The service offers general and specialist advice on a wide range of issues affecting older people including: Maximising income and claiming welfare benefits Socialisation and Isolation Aids and adaptations to help remain in your own home. Schemes to keep your home warm and energy efficiency. Managing national affairs and taxation Housing and tenancy Care homes and charging procedures. Planning for the future - Wills, Funeral Plans and Equity Release.

AGE CONCERN TORFAEN REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 We think we offer a holistic approach to our services, offering more than just benefit assessments. We encourage individuals in later life to have better and varied choices and review financial income to help maximise their income. Millions of pounds worth of benefits goes unclaimed by older people every year, including means and non- means tested benefits such as, Personal Independence Payments, Pension Credit, Attendance Allowance, Universal Credit, Council Tax and Housing Benefits. This year, we gained £1,526,357 in maximising the income of older people and their Carers. We also assisted in individuals reducing their debt by £11,578. Information & Advice Our service offers older people and their carers reliable acces5 to independent, quality assured information and advice. Our team provide professional advice, which includes assistance with tasks such as form filing for benefÉt applications, personal care concerns, future life planning, housing matters and connecting with community resources. We prioritise a holistic approach, delivering comprehensive guidance with our clients need5 at the core of our service. We encourage and help hundreds of people to know their rights and make the best choices for later life. We provide information and advice that covers every facet of later life. from helping people find out the benefits they are entitled to claim, to discussing options that help make later life at home more manageable. We give people the knowledge and confidence and help assist with problems that occur. Our aim is to be the first port of call need. the first place that people turn to when they have an age-related Our information and Advice service assists to ensure awareness and support to claim benefits such as: Attendance Allowance Personal Independence Payment Pension Credit Employment Support Allowance Council Tax and Housing Benefit The service has sUPPOrted fuel poverty and energy efficiency. The positive outcorne of an increase to an individual's income can help an older person with more choices to access new social opportunities and activities. Now we are back to providing face-to-face appointments we have seen an steady increase in referrals. During April 2023- March 2024 Information and Advice had 11,128 contacts with older people, their families, carers and professionals.

AGE CONCERN TORFAEN REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Case Stud . Information & Advice Introduction Self-referral, M rs X 77, Owner Occupier in a Civil Partnership living Southwest Torfaen requested a blue badge and benefit assessment Reasons for the projert Information and advice What is the baselineP Mrs X had high blood pressure and Osteoarthritis, so discussed medical benefit. Mrs X was finding getting in and out bed difficult, washing, dressing but didn't want a carer. Mrs X still wanted to be independent and struggled to do daily tasks but needed to be supeNised Financial assessment completed showing Mrs X has all the maximisation income in place. Mrs X was successful with Attendance Allowance award high rate and back dated monies. Awareness of Age Connects Torfaen services. Successful Blue Badge Application Attending Computer club in April Awaiting Accord appointment "You're a star. thank you for your kindness and patience This will help with domestic help and taking the car out Impact/ Difference made to client/ service/ organisation Activities carried out Financial Benefit assessment Mrs X had State pension, Private Pension exceeding the applicable amount for Pension Credit. Assistance to complete Attendance Allowance application with Mrs X Awareness of care assessment - not required at present. Awareness of Age Connects Torfaen services including nail cutting service. Awareness of Occupational Therapy assessment already had rails installed. Awareness of Leap- to help with energy efficiency in the home. Leaflets issued for future resource. Completion of Blue Badge application online. Awareness of clubs/ classes Mrs X was interested in Computer club. Accord Solicitors for Power of Attorney - Appt made but unable to attend therefore awaiting new appointment. Discussion regarding volunteering as Mrs X gets bored at home. Befriending Services Our three Lunch Clubs continue to meet every week. attracting many individuals from local communities to attend on a regular basis. Loneliness still remains an important factor for Age Connects Torfaen to support many individuals with an opportunity to come along for a taster session and attend each week. Meeting with other members of their community also contributes towards their well-being, along with accessing a hot nutritious, affordable meal at lunch time. Making connections is very important to those who attend, whilst also being updated on services supporting their independence. The sound of people chatting and laughing at their weekly get together makes staff and volunteers smile who support the lunch clubs every week. During 2023-2024, 2076 rneals have been served at all lunch clubs during the year.

AGE CONCERN TORFAEN REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Single Point of Access (SPA) The Single Point of Access Team (SPA) liaises with a range of organisations, which have included Housing Associations, Third Sector, Health Board, Local Authority, Social Services and Families. The team have been able to provide a single point of contact with a named worker for efficiency and a smooth transition into Age Connects services. Between April 2023 to March 2024 the Single Point of Access Team have received and actioned 503 referrals. The SPA team regularly attend community events to promote Age Connects Services. Health Suite We continue to operate a low-level nail cutting service which now comes under the Age Connects Wales branding "Simply Nails" Our service welcomes individuals who have a health condition or poor mobility restricting an individual's ability to cut their own nails. Carers, who often find the aspect of cutting a loved one's nails very drfficult, appreciate a trusted and experienced service to access. Our nail cutting service provides preventative support and improves and maintains Eood foot care, which lowers the risks associated with falls. A positive partnership with Aneurin Bevan University Health Board enables direct access for referrals to access foot treatments, which reduces the time scale for individuals to access an appointment with their Podiatry Tearn. This also contributes to reducing pressures on Pharmacy/G.P. and other Health Se￿iCe5. During April 2023-March 2024. 382 people accessed our nail cutting service through appointrnents at our Widdershins Centre. communrty nail cutting clinics and home visits. Healthy Eating The Bistro & Catering Following the safe return of services to the Bistro. Dementia Groups and Hubs during the previous year, catering budgets came under pressure frorn a rise in inflation relating to food products. Age Connects Torfaen rnenu planning and sourcing of ingredients supported the aspect of not passing on an increase in meal prices to our clients whilst continuing to provide quality meals. The catering team were trained in all areas of Food Hygiene and Allergens ensuring compliance of Environmental Health standards and a safe service delivery. During April 2023-March 2024: 5,439 meals were provided. Carers Shortbreaks: Your fime Your Choice Our Carers Short Break project went live in August 2023. The project is funded by the Welsh Government, facilitated by Carers Trust and delivered by Age Connects Torfaen in partnership with Hospice of The Valleys. The aim of the project is to provide carers of individuals living with Dementia or any cognitive impairment, easy access to flexible short breaks sessions. To support and improve the health and wellbeing of carers and in turn the cared for in both Torfaen and Blaenau Gwent.

AGE CONCERN TORFAEN REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Carers Short Breaks Project provides carers with 16 free sessions to be used as and when required across the length of the project. The sessions available over Torfaen and Blaenau Gwent include: Activity Groups Home visits Tai Chi Clubs and Classes Carers groups / Dinner club Love to sing choir Complimentary therapy Art Therapy Mindfulness sessions Carers Short Breaks Project is continuing to run until March 2025. From the commencement of this project - March 2024 we have Provided 230 carers with flexible respite sessions. Across both Torfaen and Blaenau Gwent these sessions have included: 0 298 Activity Eroup sessions, 0 267 Home visits, 20 Tai Chi sessions, 0 32 Clubs and Classes. 0 38 Carer group/Dinner club sessions, 40 Choir sessions, 0 59 Complimentary Therapy pamper sessions. Dementia Services Age Connects Torfaen provides an array of specialist dementia services. and this has only continued to grow over the past year. We operate a unique dementia management method based on an innovative way of understanding dementia from the point of view of the person with the condition. This unique, person- centred approach underpins all our dementia services. Our services are very different from traditional day service provisions, and we have witnessed immediate and sustained improved wellbeing from the moment the person arrives at the service. We believe that this is what social care should look like. Merry Moments The Merry Moments Dementia service is for people aged 65+ living with Dementia or a Cognitive impairment. We pride ourselves on the safe, welcoming, stimulating environment we can provide our clients to help improve their strength, wellbeing and mental health. We have trained staff that have a full understanding and experience of working with Dementia. They run 6 Merry Moments sessions across Monday to Friday. We work in a person-centred manner ensuring all clients are involved to their abilities. We promote physical and mental strength through all of the artivities provided. For a Carer, knowing that the staff and volunteers focus on the individual wellbeing of their loved ones makes a big difference to family carers. io

AGE CONCERN TORFAEN REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Zest for Life The Zest for Life group run weekly on Wednesdays. It's for people living with Young Onset Dementia or a Cognitive impairment. It allows them to access a supportive more relatable group for younger individuals. The sessions include a range of Arts and Crafts. themed days, workshops, trips out, gardening, exercise designed to promote health and wellbeing alongside brain health, and physical and emotional support for clients. The Zest group offers a safe and confidential environment for members to access peer support, one to one support, music therapy, gentle exercise, and community-based activities. Over the past year we have worked hard in increasing the range of services we offer to the clients; as a tearn we are very passionate about the benefits of music and physical exercise, ensuring that there is always an element of this in every session. The team focus on brain health. physical health as well as emotional and social support for clients to ensure we follow a person-centred approach to our work with each client. Our Dementia services team continue to provide Home Visits for clients who are unable to attend the centre due to a decline in their health or for those who do not wish to attend group settings and would prefer to access l-l activities. Over the past year we have worked hard in increasing the range of services we offer to the clients; as team we are very passionate about the benefits of music and physical exercise, ensuring that there is always an element of this in every session. This year we have been able to develop a partnership with 'Music in Hospital, where a range of musicians and singers come in regularly to perform and deliver rnusic therapy across all of our groups. This has proven itself to be very beneficial to our clients, especially the Harpist. The team focus on brain health, physical health as well as emotional and social support for clients to ensure we follow a person-centred approach to our work with each client. We have also worked on and developed our social media. We have private pages on Facebook dedicated to both our Merry Moments and Zest groups so that we can share weekly food menus, clients can keep in touch with each other, and families and carers are able to see what their loved ones have been up to each day. This has been extremely well received by families and carers. Our intergenerational work has continued overthe past year with the local primary school coming in weekly and have now expanded the intergenerational work by running Little Visitors sessions biweekly, these sessions are run together with the Dementia Services team and SingalonE With Liz. We invite local parents with their babies and toddlers for a singing and interaction session with our clients. these sessions have proved to be highly successful providing all attending with an overwhelming sense of joy and happiness. Our Love to Sing Choir sessions have continued to grow, and the weekly sessions remain accessible for both clients and carers. The Dementia services team are very passionate about the health benefits of music for people living with Dementia or Cognitive Impairments. During April 2023 - March 2024, Merry Moments has had an average of 360 group attendances a month and Zest for Life has an average of 32 group attendances per month. We have also delivered on average 46 home visits per month. Dementia services as a whole has continued to see a further rise over the past year, groups are filling up at a steady continuous pace, meaning that the majority of our groups have now picked up to pre pandemic numbers. li

AGE CONCERN TORFAEN REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Dementia Friendly Golf Funding was secured through the Regional Integration Fund to set up a pilot Dementia Friendly Golf project. A partnership was developed with Torfaen Sports Development Team and two local golf clubs to provide a weekly opportunity for people living with dementia to participate in a golf session facilitated by a Golf pro. It has provided a great opportunity for people living with dementia to return to or play golf for the first time, to become fitter and make new friends. It has also enabled us to educate community provisions so they have a better understanding of dementia and how it affects people. 77% of participants reported improvement5 in their physical heahh. 81% of participants felt more socially connected and 100% committed to future attendance. Families continue to be impressed by the dementia services that are on offer and the dedication and skills of its staff and volunteers. As a result, they describe how they felt a reduction in their own stress and anxiety levels due to their loved ones attending the service. Case Stud . Mer Introduction Moments Mr K originallyjoined our group sessions via our Carers Short Breaks Project. however. has since moved over to paying privately and picked up a second weekly group session. Mr K and his wife were referred into us due to carer breakdown. Mr K has had a diagnosis of Dementia for 2 years and Mrs K was really struggling to cope with the decline in his health and changes to his personality. Reasons lor the project Mr K was becoming agitated at home. Mrs K has her own health issues meaning she is virtually house bound. They required an activity to keep Mr K stimulated and get time out of the house to also provide respite for his wife. Mr K attending groups meets the needs of both parties. What is the baseline data? Mr K has never accessed any services with Acr previously. This has been their first interaction with us. At the home assessment Mr K appeared withdrawn. there was little interaction, in a daydream state. Mrs K was eager for Mr K to leave the house and interact with others as she is unable to do that with him. Impart/ Difference made to client/ service/ organisation Mr K has built up a strong rapport with staff as well as his peers within the groups he attends. He loves music although this can sometimes make him emotional. Mr K engages to the best of his ability with all activities. As previously stated, Mr K now attends 2 sessions a week. Mrs K describes the sessions as a lifeline, whilst his famlly stated 'it's like a light has been switched on between them,. 12

AGE CONCERN TORFAEN REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Activities carried out Mr K gets involved with all activities whether it's craft, gardening, music, reminiscence, exercise, etc. He is always smilin& his seTrf- confidence has grown and he has really corne out of hs shell. What went well Mr K started just attending one group back in September 2023 but it was so beneficial forthe couple that he now attends 2 groups a week including a men's group and also a mixed group he greatly benefits from and is equally comfortable and entertaining in both. Lessons learnt and challenges faced There weren't many challenges with Mr K as this service was exactly what they needed. The only slight issue was making Mrs K aware of what Mr K had been up to as he wasn't always able to remember. With the help of family members Mrs K is now able to see our daily private social media updates to see what he's been doing and giving them something to talk about. Case Stud . Zest for Life Mrs W is a lady in her 60s. She has been attending Zest for a couple of years since her Young-onset Dementia diagnosis. She also accessed ourjewellery making class and still attends our ceramics class. Introduction la brief summary of the seNice/ client/ or organisationl Reasons for the project Mrs W was informed about us by her home care team who supported someone who already attended. Mrs W self-referred after her diagnosis. hoping to find support and advice from her peers. What is the baseline data? (what was the situation at the start of our project) Mrs W has a long history of varied health problems. She wanted to attend Zest before her diagnosis progressed to be able to feel the benefit and build herself a support network of relatable peers. Impact/ Difference made to client 5ervice/ organisation Iwho /what did your work have irnpact on?) Mrs W has developed a lovely group of friends, participates in all activities. Zest has boosted her confidence allowing her to access other classes improving her independence rather than relying on her husband orfamily. Activities carried out (what did you do) Mrs W has participated in trips out. ceramics, jewellery making, crafts. themed days, quizzes, music sessions, exercise etc. Zest is a very social chatty group that Mrs W really thrives around. Due to her ongoing health issues Mrs C can miss sessions due to appointmentslhospital stays. However always returns like she's never been away. It is lovely to watch them develop a strong support network between themselves. What went well? Attending Zest has shown Mrs W that life continues after diagnosis. That she can still maintain and utilise her independence. Mrs W has also been able to share information gained with her husband who originally didn't have any idea of Dementia. 13

AGE CONCERN TORFAEN REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Lessons learnt and challenges faced (what were the main challenges and how were these overcome?) Due to previous health issues Mrs W has always struggled to access the local community due to transport issues. Being able to use our transport to come here has been a lifeline to Mrs W. Using our private group social media pages has enabled Mrs W to remain in contact with friends and staff from Widdershins when in hospital or at home helping to stop any isolation occurring. Transport Service Funding was again secured from Transport to Health to enable us to provide our transport service for vulnerable clients to access a medical appointment. We continued to receive funding from Transport to Health to expand our transport services and offer people who need to access a medical appointment affordable transport. Adaptive transport continues to be a barrier for people accessing services and our priority is to provide safe and affordable transport service. However, we have come up against the costs associated with running a transport service including the increased fuel costs, upkeep of vehicles and increased insurance costs. Over the next year, we will carry out a service review to look at way5 that we can sustain this much needed seniice. During April 2023- March 2024 we provided on average 76 regular journeys a week. this is an increase of Clubs & Classes We continue to offer a varied programme of weekly clubs and classes that appeal to older people both in terms of learning a new hobby and also making new friendships. We now provide a different club or class every day of the week. Introducing a varied weekly programme has attracted a younger older person to access our Widdershins Centre. Durin8 2023-2024, we have provided 228 classes with 1,140 attendees. LEAP (Local Energy Advice Partnership) In response to the cost of living crisis, this year we began offering energy advice and practical support in people's homes in partnership with LEAP. Our home energy checks help people across the local boroughs to make sure that they are as energy efficient as possible and their bills are as low as possible. In the last year we helped 504 people. Digital Inclusion Our Digital Inclusion seniices continue to operate during the past year. It provided those aged 50+ with no to low level digital skills with the motivation to get online and improve their skills set through accessing our weekly IT class. Utilising the skills of our Digital Champion volunteers, the class provides one to one support and group based sessions to enable people to improve their digital skills. We operate a tablet loan scheme so that older people can join the class without first investing in equipment and infrastructure. 14

AGE CONCERN TORFAEN REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 We continue to partner with Good Things Foundation to provide free mobile SIM cards to help digitally excluded people get connected. During April 2023-March 2024, we provided 39 digital inclusions sessions and supported 195 people. Age Connects Torfaen stsff Wellbelng We have continued to provide staff wellbeing throughout the last year. All new staff have been offered a wellbeing meeting within their first few weeks, and we have aimed to provide existing staff with six monthly meetings. Alongside this we have an open door approach which is made available twice a week enabling staff to access the wellbeing officer. Confidential one to one support is offered, the wellbeing officer has been able to offer both emotional support, provide literature, alongside signposting to relevant services. Over the last year we have extended the access to wellbeing to the volunteers throughout the organisation. We have also highlighted and taken part in a number of key campaigns which have included: For some fun and good hearted, staff teams took part in a combined half marathon challenge for Lets Get Britain Standing. Mental Health Awareness week- anxiety Time to Talk Day- conversations around mental health. Melo- Helping you look after your mental wellbeing. A quarterly wellbeing newsletter has been distributed to staff, with the content being coproduced by staff. Recruitment Like many employers, Age Connects Torfaen struggled to attract and recruit into new roles throughout the reporting period. This is due to a highly competitive, employee led jobs market and over I million people taking themselves out of the jobs market during the pandemic. Whilst the charity is an accredited Real Living Wage Employer, it appears that people have wanted a more flexible work pattern, which is not achievable in all areas of our service delivery. Volunteering Our volunteers play a crucial role in supporting our local cornmunity. Without the gift of their ,time and commitment, we wouldn't be able to have the impact that we do. As many of our volunteers have told us, this is a mutually beneficial relationship, and the lives of our volunteers a￿ greatly enriched by the experiences and connections they have with our clients. Our volunteers are more than just helping hands, they are the backbone of our organisation. They are pivotal in delivering amazing support to the older people of Torfaen. In 2024 the Wellbeing Officer was introduced to the volunteers. This has enabled them to access wellbeing to ensure that they are happy in their role, training can be identified to support their role, and any areas of concern can be addressed. As we look to the future, we aim to grow our volunteer team even further. Their role will remain central to our organisation, not just in delivering services, but also in shaping our strategies and decisions. 15

AGE CONCERN TORFAEN REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Volunteers take part in supporting lunch clubs or in person befriending within our dementia groups. They also assist in other ways such as helping with office administration or helping with our garden. Between April 2023 to March 2024 we have been fortunate to see the number of volunteer placements increase across the organisation. We have provided 31 volunteers with opportunities, both at our Widdershins Centre and in the local community. It is estimated that they have provided 2,100 hours to the organisation. Your Voice 50 plus Torfaen Older Peoples Forums There are three 50+ forums in Torfaen - Cwmbran, Pontypool & Blaenavon. Any local resident over 50 is welcome to join their local group to voice their opinions on important issues. hear directly from local services and influence decisions on health and well-being services in their local area. Last year, the 50+ forums across Torfaen were attended by 652 mernbers. The forums have taken part in crucial co-production with councils and the NHS to improve services for older people. A programme of guest speakers led to many interesting and topical meetings/discussions by each Forum. Examples of guest speakers included: Torfaen MP - Nick Thomas Symonds Age Connects Torfaen- Energy Efficiency LEAP, Age Connects Torfaen Carers Respite Project, Aneurin Bevan University Health Board Engagement Team updates, Blaenavon Medical Centre Update, Ophthalmology Consultation. Torfaen County Borough Council - Assisted Technology, Falls Prevention Team, Waste & Recycling Consultation, Canal Consultation, Torfaen Libraries Update, Older Peoples Champion, Resilience Team Engagement, Monmouthshire & Brecon Canal Charity Update, Blaenavon Town Council WellBeing Update and Blood Bikes Charity. Workforce and Training We are committed to supporting local employment and protecting social value so that we reflect the communities we work with. Our staff and volunteers are our biggest asset and we prioritise making our workplace a positive environment and 5UPPOrtinE wellbeing at all times. Last year we also supported student social workers and college placements and have welcomed young people from the work experience and Duke of Edinburgh programme. This year staff and volunteers have been able to take part in training both in person and remotely. The following training has been undertaken- Charity Log training, Introduction to Domestic Energy Efficiency, Safeguarding Adults Level 2, Allergen Awareness, Age Connects Torfaen Induction. Health & safety Awareness, Emergency First Aid At Work. This year Age Connects Torfaen signed up to the Age Friendly employer Pledge. By signing the pledge, we are demonstrating our support to tackling ageism in the workplace and committing to taking at least one action a year to improve the way we recruit, manage and support older workers. What do our servlces mean to people7 These are things people told us during this year: '1 am so happy with the support provided by Age Connects Toffaen. The advisor was great. He helped me when I was feeling so helpless. 16

AGE CONCERN TORFAEN REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 "I can pop into Widdershins whenever I feel like it. I feel at home here and the staff also understand that sometimes for me I need to take a break. Volunteering has a positive impact on our organisation as it helps to foster a sense of community and social responsibility among our team members" Your service is very important to me; Sarah is a very nice person I have been meeting with her for about four years. She keeps in contact with me every week; I couldn't ask for more from Age Connects Torfaen. I give you a 10 for your sen4ice" "Honestly one of the best placements, YOU EUVS made me feel so welcorne and treated rne like one of your ownl I have learnt something fmm everyone, lessons that will be beneficial to me in my future prospects in social work!" Fundraising and Events Fundraising continued to be challenging in 2023-2024 with the cost of living increase impacting people's ability to donate, and events on an international scale such as the Russianlukrainian war being at the forefront of minds when considering where their money is donated. All this still against the backdrop of the Covid 19 Pandemic. Despite the changing external environment there were several hugely successful events held which included our annual family fun Santa Run, Christmas Draw and Michael Bublé tribute night. We will continue to work with the local community to attract new fundraisers and look at ways to generate additional income. New Projects Memoryconnect, in partnership with Cardiff Metropolitan Universtty Age Connects was successful in becoming a semi-finalist of the prestigious Longitude Prize for Dementia. A project team was set up enabling the journey of Memoryconnects to start. This first stage has allowed us to create a Most Viable Product and our next stage will be presenting our findings to theLongitude Panel to see if our project will be successful as one of the five finalists. Memoryconnect was also a finalist at the Wales Tech Awards. Staff have recently undertaken training in seated tennis and assisted golf. We are hoping to implement their learning into developing a specialised dementia sports programme. We have identified our commitments for 2024- 2025 as: Ensure older people's views and ideas are centred in our planning and develop ways of demonstrating our impact. Develop our Home Services to meet local needs and generate vital income for the charity Secure long term funding to continue and grow our innovative Dementia Se￿iceS Diversify our volunteer team and continue to develop our volunteer programme to broaden our offer to the Torfaen community Seek to make our charity the first choice for local older people, their families and carers. Continue to develop intelliEent use of technology solutions. Representing Age Connects Torfaen on strategic and delivery boards. Develop relationships and collaboration across Torfaen and throughout Gwent as a key partner in the health and care system. Secure the Trusted Charity Accreditation Level l & 2 17

AGE CONCERN TORFAEN REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 FINANCIAL REVIEW The results of the group can be seen below: Income Expenditure Actual operational deficit in period 497,726 1541,3201 (43,594) The charity's tradinE subsidiary Age Concern Torfaen {Tradingl Limited made a loss of £1.613 {2023: £1,142 deficit) during the period and had reserves at the year-end of £6,03712023- £7,650). The trustees intend to close the company in 2024/25 and all trading activities have been transferred tothe charity. Reserves policy Reserves will be held for contingencies and opportunities and to rnitlEate against factors identified in the organisations, risk assessment. The level of reserves held will ensure that the charity and its Trustees are protected, commitments can be met and the organisation can operate innovatively in a changing environment. Reserves at the period end for the group totalled £464,704 (2023: £508,298) consisting of £427,536 {2023: £505,177) of unrestricted funds and £37,16812023: £3,121) of restricted funds. Free reserves of the group (excluding fixed assets and designated funds) totalled £246,821 (2023: £322,866). There are no concern5 on the organisation's financial position over the next 12 months. Risk Management Systems and internal controls established by the trustees are designed to provide reasonable assurance to confirm that major risks to which the charity could be exposed has been reviewed and systems established to mitigate these risks. The trustees have identrfied the following priority risk areas and monitors these risks with mitigating controls on a regular basis. Identified Consequences Risk Risk Score Likelihood/ Impact Management Likelihood Impact Loss of core funding Loss of staff Reduction in clients io Continue to exceed targets Maintain good relationships with funders Maintain quality standards and accreditations Active budgeting and continuous monitoring of financial performance 18

AGE CONCERN TORFAEN REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Identified Risk Consequences Risk Score LFkelihood/ Impact Management Likelihood Impact Funding bids fail to support core actÉvities and new initiatives Staff demotivated Lack of structured project activity Funding contributions reduced 15 Strengthen funding applications Ensure data is captured Strengthen partnership working Promote volunteer campaign Ensuring organisation resilience Develop supporter engagement strategy Maintain staff training Look at flexible working Identify other avenues for recruitment Develop proactive candidate attraction strategies. Implement an effective recruitment process. Improve workforce diversity. Challenges of recruitment Effect on service provision Not enough staff in place to allow the organisation to grow. Potential to effect the quality of our services and client outcomes. Membership The Chief Executive Officer, ELLA Comrnittee, Aneurin Bevan Dementia Board, Golden Thread Advocacy Programme and Age Connects Wales The Development Manager, Torfaen Volunteer Network, Regional Providers Forum, Dementia Friendly Community Torfaen, Older Adults Mental Health Carers Group, Age Connects Wales Communications & Planning Group. Other staff: Aneurin Bevan Greater Gwent Memory Clinics, Gwent Regional Advice Network, Torfaen Welfare Reform Action Group The organisation supports three Older Persons 50 plus strategy forums, alongside working in partnership with the Commissioner for Older People. The organisation also partners with the following:_ Alzheimer's Society Torfaen & Blaenau Gwent Mind Age Cyrnru Gwent Melin Homes Bron Afon Wiltshire Farm Foods Department of Work & Pensions Torfaen County Borough Council 19

AGE CONCERN TORFAEN REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 (Various departments) Eastern Valley Food Bank South Wales Ambulance Service Coleg Gwent Torfaen Training Rathbones Aneurin Bevan Health Board Torfaen Voluntary Alliance Torfaen Cares Centre Dewis Cymru Ageing Well In Wales Source of referrals: Self-referrals Family Members Internal Department Referrals Statutory Sector Other Third Sector Organisations External promotions of Age Connects Torfaen projects & attendance at special events PLANS FOR THE FUTURE Over the last few years, the scale and focus of Age Connects Torfaen has significantly changed. We provided an extraordinary response to the needs of our community during the pandemic, have taken on several very large-scale contracts (which include extending our reach both to people aged 18+ and outside our borough) and have new trustee board members. It's clear that the organisation's infrastructure needs investment in order for it to keep pace with the growth in service-delivery and staffing. Over the coming period we will think hard about how we continue to build on our many strengths and develop a framework which focuses on how we address future uncertainty whilst retaining a clear focus on the needs of older people in Torfaen. We will develop a strategy which will enable us to realise our vision of Torfaen being a place where older people can live happy, healthy and fulfilled lives. Financially, we continue to recover from the impact of previous years and continue to work hard to get back to pre-pandemic figures and improve projections for growth by more targeted marketing of our services and opportunities. STRucfuRE, GOVERNANCE AND MANAGEMENT Age Concern Torfaen is a Charitable Incorporated Organisation registered with the Charity Commission. Its governing document is CIO-Foundation and its charity number is 117246& Organisation The trustees who have served during the year and since the year ended are set out on under the reference and administrative details section. Members are elected at an AGM and in accordance with the constitution. The Board of Trustees is responsible for governance of the charity. The Board of Trustees has responsibility for the general control and management of the charity. It meets four times per year, where reports are received from all departments. The Chief Officer is responsible for the day to day management and meets monthly with the treasurer to go through the accounts, and monthly with the Chair to report on the situation of projects. New project proposals are brought to committee meetings for approval. New Trustees are interviewed by a member of the Trustees. Newly appointed trustees attend induction to the organisation carried out by a training officer and are then trained in Board Builder which has been created by Age Cymru. 20

AGE CONCERN TORFAEN REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Methods adopted for recruitment, appointment and tralnlng of trustees In line with procedures outlined in the constitution, nominations for membership are requested each year prior to the ACM. Appointments are made from within the membership following the AGM. Each trustee is given an induction pack containing: Copy of the constitution Staff manual Index of policies and procedures Copy of latest annual report Roles and ￿Sponsibl11t1es of trustees New members are introduced to all staff members. Training needs are discussed wtth the CEO. Organisational structure of the charity in decision making The organisation has a well- defined staffing structure with Team Leaders who are responsible for areas of activities. Day to day management of the organisation lies with the Senior Management team. The Senior Management team includes- the CEO, with overall responsibility, the Compliance Manager who acts as deputy in absence of the CEO, as well as the Development Manager. All staff carry out duties in line with Trusted Charity quality standards. Monthly supervision sessions and annual performance reviews are carried out in line with organisational policies. Monthly team meetings and weekly operational meetings are carried giving all staff opportunities to feed constructive views into the decision-making processes. The multi-skilled Board of Trustees meet quarterly. Governance and major decisions regarding policy are made at Board level. Employment of disabled people Age Connects Torfaen is an equal opportunities employer. A totally inclusive recruitment procedure is in place. The organisation is also a recognised 'Dementia Friendly Centre,. The organisation has this year signed up to the Age Friendly Employer pledge, recognising actions that need to be carried out to improve the way we ￿CrUIt. support and retain older workers. Memberships/Relationships Age Connects Torfaen is a member of Age Connects Wales, which consists of the following branches: Cardiff & the Vale, Morgannwg, Neath/Port Talbot, North East Wales North Wales Central The Board considers pay and renumeration of staff each year at scheduled Autumn meeting. At this time, the Board will consider any inflation uplifts or bonus payments. During the year we employed 28 staff. Our commitment to our staff is to ensure they are given opportunities to reach their full potentiaL All staff are given an induction and mentoring programme during the first three months, with ongoing support of supervision and training to ensure they are equipped with the correct information to work with older people and become valued members of staff. 21

AGE CONCERN TORFAEN REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 REFERENCE AND ADMINISTRATIVE INFORMATION Name Age Concern Torfaen Any other name Age Connects Torfaen Reglstered charlty number 1172466 Prlnclpal office Widdershins East Avenue Griffithstown Pontypool NP4 SAB Trustees Jane Heard Damian Lines- Resigned 31,03.2023 Councillor Norma Parish Rory Stratton (Chair) Marianne William5 Key Mana8ement Personnel Angela Reed Tracey Jones Chief Executlve Officer Compliance Manager Bankers Lloyds Bank l Gwent Square Cwmbran Torfaen NP44 IXN Independent Examlner Azets Audit Services Chartered Accountants & Statutory Auditors Ty Derw Lime Tree Court Cardiff Gate Business Park Cardiff CF23 8AB Solicitors Rubin Lewis O'Brien Gwent House Gwent Square Cwmbran NP44 IPL 22

AGE CONCERN TORFAEN REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 RESPONSIBILITIES OF THE TRUSTEES The trustees are responsible for preparing the Trustees, Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards including Financial Reporting Standard 102 The Finoncial Reporting Standord applicable in the UK and Republic of Irelond {United Kingdom Generally Accepted Accounting Practice). The law applicable to charities in England & Wales requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charity and of the income and expenditure of the charity for that period. In preparing these financial statements, the trustees are required to: select suitable accounting policies and then apply them consistently; observe the methods and principles in the Charities SORP; make judgments and accounting estimates that are reasonable and prudent- state whether applicable accounting standards have been followed, subject to any material departures disclosed and explained in the financial statements, and prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charity will continue in business. The trustees are responsible for maintaining proper accounting records which disclose with reasonable accuracy at any time the financial position of the charity and enable them to ensure that the financial statements comply with the Charities Act 2011, the Charity {Accounts and Reports) Regulations 2008 and the provisions of the trust deed/constitution. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. The trustees are responsible for the rnaintenance and integrity of the charity and financial information included on the charit￿$ website. Legislation in the United Kingdom governing the preparation and dissemination of financial staternents may differ f rom legislation in other jurisdictions. Approved by Order of the B rd of Trustees and signed on their behalf by: Trustee ..-.... 23

INDEPENDENT EXAMINERS REPORT TO THE TRUSTEES OF AGE CONCERN TORFAEN FOR THE YEAR ENDED 31 MARCH 2024 I report to the trustees on my examination of the accounts of the charity for the year ended 31 March 2024, which are set out on pages 25 to 47. Responsibilities ond basis of report A5 the trustees of the charity you are responsible for the preparation of the accounts in accordance with the requirements of the Charities Act 2011 {'the 2011 Act'}. I report in respect of my examination of the charivs financial statements carried out under section 145 of the 2011 Act and in carrying out my examination I have followed all the applicable Directions given by the Charity Commission under section 145(5)(b) of the 2011 Act. Independent exominer's report Since the charity's gross income exceeded £250.000 your examiner must be a member of a body listed in section 145 of the 2011 Act. I confirm that l am qualified to undertake the examination because l am a member of The Association of Chartered Certified Accountants, which is one of the listed bodies. Your attention is drawn to the fact that the charity has prepared financial statements in accordance with Accounting and Reporting by Charitie5 preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland {FRS 102) in preference to the Accounting and Reporting by Charities: Statement of Recommended Practice issued on l April 2005 which is referred to in the extant regulation but has now been withdrawn. l understand that this has been done in order for financial statements to provide a true and fair view in accordance with generally Accepted Accounting Practice effective for reporting period beginning on or after l January 2015. I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe that in any material respect: accounting records were not kept in respect of the charity as required by section 130 of the 2011 Act; or 2. the financial statements do not accord with those accounting records; or 3. the financial statements do not comply with the applicable requirements concerning the form and content of accounts set out in the Charities (Accounts and Reports) Regulations 2008 other than any requirement that the accounts give a true and fair view which is not a matter considered as part of an independent examination. I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached. Joanne Taylor FCCA DChA Azets Audlt Services Ty Derw Lime Tree Court Cardiff CF23 8AB Date: 2*1612oJe-L4 24

AGE CONCERN TORFAEN CONSOLIDATED STATEMENT OF FINANCIAL AcfiviTIES FOR THE YEAR ENDED 31 MARCH 2024 Total funds 2024 Total fvnds 2023 Unrestricted funds Restrirted funds Note Income and endowments from: Donations and legacies Charltable activities Total Income and endowments 49.553 313,346 362,899 49.553 448,173 497,726 46.982 541,653 S88,635 134,827 134,827 Expendlture on: Charitable activities Total expenditure 440,540 440,540 100,780 100.780 541,320 541.320 541,769 541,769 Net movement infvnds 177,641) 34,047 (43,594) 46,866 Transfers between funds 14,15 Reconclllatlon of Funds Total funds brought fop4vard Totalfvnds carrledfonvord 14,15 14,15 505,177 427.536 3.121 37.168 508,298 464.704 461,432 508,298 The Statement of Financial Actlvities Includes all gains and10sses in the perlod. All incoming resources and resources expended derlve from continuln8 actlvlties. The notes on pa8es 30 to 47 form part of the financial statements 25

AGE CONCERN TORFAEN CHARrrY- STATEMENT OF FINANCIAL AcllviTIES FOR THE YEAR ENDED 31 MARCH 2024 Total funds 2024 Total funds 2023 Unrestrirted funds Restricted funds Note Income and endowments from: Donations and legacies Charitable activities Total Income and endowments 49,553 271,260 320,813 49,553 406,087 455,640 46,982 500,944 547,926 134.827 134,827 Expendlture on: Charitable activitles Total expenditure 396,839 396,839 100,780 100,780 497,619 497,619 499,918 499,918 Net movement Infvnds 176,026) 34,047 {41,979) 48,008 Transfers between funds 14,15 Reconciliation of Fund5 Total funds brought forward Totalfunds carriedforward 14,15 14,15 497,526 421,500 3,121 37,168 500,647 458,668 452,639 500,647 The Statement of Financial Activities includes all gains and105ses in the period. All incomln8 resources and resources expended derlve from contlnuing activities. The notes on pages 30 to 47 form part of the financial statements 26

AGE CONCERN TORFAEN CONSOUDATED BALANCE SHEET AS AT31 MARCH 2024 2024 2023 Note Flxed assets: Tangible assets 30.715 32,311 Current assets: Debtors Cash at bank and In hand li 19 37,S86 418.367 455.953 13.133 487,374 500,507 Llabilitles: Creditors: Amounts falling due wlthin one year 12 (21.964) (24,520) Net current assets 433.989 475,987 Net assets 464.704 508,298 The funds of the charity: Restricted income funds Unrestricted income funds General funds Designated funds Total charity funds 14 37.168 3,121 15 15 16 246.821 180,715 464,704 322.866 182,311 508,298 These financial statements were approved by the Board of Trustees on......... Signed on behalf of the Board: Trustee The notes on pages 30 to 47 form part of the financlal statements 27

AGE CONCERN TORFAEN CHARITY- BALANCE SHEET AS AT 31 MARCH 2024 2024 2023 Note Flxed assets: Tangible assets Investments 30.338 31,653 io 30.339 31.654 Current assets: Debtors Cash at bank and in hand li 37.491 409,162 446.653 13,038 477,002 490,IYIO Uabilltles: Creditors: Amounts falling due wlthln one year 12 (18.324) 121,047 Net current assets 428,329 468,993 Net assets 458,668 5LX),647 The funds of the charlty: Restricted income funds Unrestrlrted incorne funds General funds Designated funds Total charlty funds 14 37,168 3,121 15 15 16 241,162 180,338 458,668 315,873 181,653 500,647 These financial statements were approved by the Board of Trustees on .. Signed on behalf of the Board: Trustee The notes on pages 30 to 47 forrn part of the financial statements 28

AGE CONCERN TORFAEN STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2024 Note 2024 2023 Net cash provlded by operating activities 20 156,205) 70,761 Cash flowsfrom Investing activities.. Purchase of property improvements Net cash used In Investing actlvltles 112,802) 112,802 (24,701} 124,7011 Change In cash and cash equlvalents in the reportin8 perlod {69,007} 46,060 Cash and cash equivalents at the be8lnning of the reportin8 pèriod 20 487,374 441,314 Cash and cash equivalents at the end of the reporting perfod 20 418,367 487,374 The notes on pages 30 to 47 form part of the financial statements 29

AGE CONCERN TORFAEN NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 ACCOUNTING POLICIES Legal form and address Age Concern Torfaen known as Age Connects Torfaen is a charitable incorporated organisation whose principal office is Widdershins, East Avenue, Griffithstown, Pontypool, Torfaen, NP4 SAB Basis of preparatlon The financial statements have been prepared in accordance with the charity's governing document, the Charities Act 2011 and "Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)" (effective l January 20191. The charity is a Public Benefit Entity as defined by FRS 102. The financial statements are prepared in sterling. which is the functional currency of the charity. Monetary amounts in these financial statements are rounded to the nearest £. The financial statements have departed from the Charities (Accounts and Reports) Regulations 2008 only to the extent required to provide a true and fair view. This departure has involved following the Statement of Recommended Practice for charities applying FRS 102 rather than the version of the Statement of Recommended Practice which is referred to in the Regulations but which has since been withdrawn. No separate cash flow statement has been presented for the charity itself as the charity has taken advantage of the exemptions in paragraph 1.12 of FRS 102. The financial statements have been prepared under the historical cost convention. The principal accounting policies adopted are set out below. Group financial statements These financial statements consolidate the results of the charity and its Whol￿-owned subsidiary Age Concern Torfaen (Trading) Ltd. Going concern At the time of approving the financial statements, the trustees have a reasonable expectation that the group has adequate resources to continue in operational existence for the foreseeable future. Thus the trustees continue to adopt the going concern basis of accounting in preparing the financial statements. Fund accounting General fvnds these funds are available for the general purposes of the charity, to be used in accordance with the charitable objetts at the discretion of the trustees. Designated fvnds these are funds set aside by the trustees out of unrestricted general funds for specific future purposes or projects. Restrictedfunds - these are funds that can only be used for particular restricted purposes within the objects of the charity. Restrictions arise when specified by the donor or when funds are raised for particular purposes. 30

AGE CONCERN TORFAEN NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 ACCOUNTING POLICIES (continued) Income recognition Income is recognised when the charity is legally entitled to it after any performance condition5 have been met, the amounts can be measured reliably, and it is probable that income will be received, Cash donations are recognised on receipt. Other donations are recognised once the charity has been notified of the donation, unless performance conditions require deferral of the amount. Income from grants is recognised when the charity has entitlement to the funds, any performance conditions attached to the grants have been met, it is probable that the income will be received and the amount can be measured reliably and is not deferred. Capital grants are released to the Statement of Financial Activities in the year of receipt. Fixed assets relating to capital grants are capitalised, and depreciation charged is offset against the grant income, in a restricted fund. The value of services provided by volunteers has not been included. Income for se￿iceS and trading income consists of the invoiced value of goods sold/supplied to third parties and customers. Income is recognised in the period to which it relates with any income received in advance being deferred and released in future periods. Expenditure recognition Expenditure is recognised once there 15 a legal or constructive obligation to make a payment to a third party. it is probable that settlement will be required and the amount of the obligation can be measured reliably. Expenditure is classified under the following activity headings: Expenditure on charitable activities includes all costs relating to the furtherance of the charity's objectives as stated in the trustees report and their associated support costs. Governance costs include the costs of governance arrangements, which relate to the general running of the charity as opposed to the direct management functions inherent in generating funds, service delivery and programme of project work. These include such items as external audit. legal advice for trustees and costs associated with constitutional and statutory requirements. Irrecoverable VAT is charged as a cost against the activity for which the expenditure was incurred. Expenditure incurred by the charity in the year has been split between restricted and unrestricted funds. Expenditure relating directly to a cost category has been charged to that account. Expenditure, which includes more than one cost category, has been apportioned on a reasonable, justifiable and consistent basis to the categories involved. 31

AGE CONCERN TORFAEN NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 ACCOUNTING POLICIES (continued) Fixed assets Tangible fixed assets are initially measured at cost and subsequently measured at cost or valuation, net of depreciation and any impairment losses or in cases where fixed assets have been donated to the charity, at valuation at tlme of acquisition. Individual fixed assets costing £100 or more are capitalised at cost. Depreciation is provided on all tangible assets at rates calculated to write off the cost on a straight line basis over their expected useful economic lives as follows: Improvements to leasehold property Plant and equipment Furniture and fittings Motor vehicles 5% on cost 25% on cost 25% on cost 25% on cost Impairnient of tangible fixed assets At each reporting end date, the charity reviews the carrying amounts of its tangible assets to determine whether there is any indication that those assets have suffered an impairment loss. If any such indication exists, the recoverable amount of the asset is estimated in order to determine the extent of the impairment loss (if any). Investments Investments relate to l(Xi% of the share capital of the charity's wholly owned trading subsidiary and is recognised at Cost. Stocks Stocks are valued at the lower of cost and net reali5able value, after making due allowance for obsolete and slow moving items. Cash and cash equivalents Cash and cash equivalents include cash in hand, deposits held at call with banks, other short-term liquid investments with original maturities of three months or less. and bank overdrafts. Bank overdrafts are shown within borrowings in current liabilities. Financial instruments The charity has elected to apply the provisions of Section 11 '8asic Financi31 Instruments, and Section 12 '0ther Financial Instruments Issues, of FRS 102 to all of its financial instruments. 32

AGE CONCERN TORFAEN NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 ACCOUNTING POLICIES (continued) Financial instruments are recognised in the charity's balance sheet when the charity becomes party to the contrartual provisions of the instrument. Financial assets and liabilities are offset, with the net amounts presented in the financial statements, when there is a legally enforceable right to set off the recognised amounts and there is an intention to settle on a net basis or to realise the asset and settle the liability simultaneously. Basic financial assets Basic financial assets, which include debtors and cash and bank balances, are initially measured at transaction price including transaction costs and are subsequently carried at amorti5ed cost using the effective Inte￿$t method unless the arrangement constitutes a financing transaction, where the transaction is rneasured at the present value of the future receipts discounted at a market rate of interest. Financial assets classified as receivable within one year are not amortised. Derecognition of financial a55ets Financial assets are derecognised only when the contractual rights to the cash flows from the asset expire or are settled, or when the charity transfers the financial asset and substantially all the risks and rewards of ownership to another entity, or if some signrficant risks and rewards of ownership are retained but control of the asset has transferred to another party that is able to sell the asset in its entirety to an unrelated third party. Financial liabilities Basic financial liabilities, including creditors and bank loans are initially recognised at transaction price unless the arrangement constitutes a financing transaction, where the debt instrument is measured at the present value of the future payments discounted at a market rate of interest. Financial liabilities classrfied as payable wwthin one year are not amortised. Debt instruments are subsequently carried at amortised cost, using the effective interest rate method. Trade creditors are obligations to pay for goods or services that have been acquired in the ordinary course of operations from suppliers. Amounts payable are classified as current liabilities rf payment is due within one year or less. If not, they are presented as non-current liabilities. Trade creditors are recognised initially at transaction price and subsequently measured at amortised cost using the effective interest method. Derecognition of financial liabilities Financial liabilities are derecognised when the CharIt￿S contractual obligations expire or are discharged or cancelled. Employee Benefits The costs of short-term employee benefits are recognised as a liability and an expense, unless those costs are required to be recognised as part of the cost of stock or fixed assets. The cost of any unused holiday entitlement is recognised in the period in which the employee's services are received. Terrnination benefits are recognised immediately as an expense when the charity is demonstrably committed to terminate the employment of an employee orto provide termination benefits. 33

AGE CONCERN TORFAEN NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 I. ACCOUNTING POLICIES (continued) Pension The charity operates a defined contribution pension scheme for certain members of staff. The assets of the scheme are held separately from those of the charity. The annual contributions are charged to the profit and loss account and charged against unrestricted funds Operating leases The charity classifies the lease of a photocopier and premises as operating leases. Rental charges are charged on a straight line basis overthe term of the lease. CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS In the application of charity's accounting policies, the trustees are required to make judgements, estimates and assumptions about the carrying amount of assets and liabilities that are not readily apparent from other sources. The estimates and associated assumptions are based on historical experience and other factors that are considered to be relevant. Attual results may differ from these estimates. The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised where the revision affects only that period, or in the period of the revision and future periods where the revision affects both current and future periods. INCOME FROM DONATIONS AND LEGACIES 2024 Total funds 2023 Total funds Unrestricted funds Restricted funds Grou and Charit Torfaen CBC Detached grant 29,626 29.626 37,030 Donations 19,927 49,553 19,927 49,553 9,952 46,982 34

AGE CONCERN TORFAEN NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 4. INCOME FROM CHARITABLE ACTIVITIES 2024 Total fund5 2023 Total funds Unrestricted Restrlrted funds funds Grou Grants Agility UK Aneurin Bevan University Health Board AKT Partnership Cardiff Metropolitan University Carers Trust Community Council Community Foundation Wales Good Things Foundation Keep Wales Tidy Kick Start Masonic Chanels Moondance Foundation National Grid Pontypool Community Council Shaw Foundation Torfaen County Borough Council Wales Co-operative Centre Welsh Water Age Connects Wales (Welsh Government) 29,925 5,068 1,855 29.925 5,068 1.855 53,853 80,974 2,500 7,488 53.853 80,974 6.500 6,500 3,540 2,250 6,351 2,000 19,634 8,739 3,000 8,672 8,672 1,500 49,298 1,500 49,298 283,387 205 500 500 14,981 354.075 106,318 134,827 241,145 Income for Services Healthy lifestyle Shopping and cleaning service Learning classes Nailcutting/beauty services Community support Miscellaneous Transport Hub support Room hire Catering and bistro sales 83.357 32,600 5,421 8,055 5,058 838 18,499 2,856 8,258 42,086 207,028 83.357 32.600 5.421 8,055 5,058 838 18,499 2,856 8,258 42,086 207.028 81,843 30.845 2.435 6,770 5,081 3,384 15,341 4,328 1,535 36,016 187,578 Total charitable activities 313.346 134,827 448.173 541,653 35

AGE CONCERN TORFAEN NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 4. INCOME FROM CHARITABLE ACTIVITIES Icontinued) 2024 Total funds 2023 Total funds Unrestricted Restricted funds funds Chari Grants Agility UK AKT Partnership Aneurin Bevan University Health Board Cardiff Metropolitan University Carers Trust Community Council Community Foundation Wales Good ThinES Foundation Keep Wales Tidy Kick Start Masonic Chanels Moondance Foundation National Grid Pontypool Community Council Shaw Foundation Torfaen County Borough Council Wales Co-operative Centre Welsh Water Age Connects Wales {Welsh Government) 29.925 1,855 5,068 29,925 1,855 5,068 53,853 80,974 3,000 6,500 2,500 7,488 53,853 80,974 3.000 6,500 3,540 2,250 1,658 19,634 8,739 3,000 8,672 8,672 1,500 49,298 1,5(K) 49.298 283,387 205 500 500 14,981 349,382 106.318 134.827 241,145 Income for Services Healthy lifestyle Shopping and cleaning service Learning classes Nailcuttinglbeauty services Community support Miscellaneous Transport Hub support Room hire 83,357 32,600 5.421 8,055 5,058 838 18,499 2.856 8,258 164,942 83.357 32,600 5,421 8,055 5,058 838 18,499 2,856 8.258 164.942 81,843 30,845 2,435 6,770 5,081 3,384 15.341 4,328 1,535 151,562 Total charitable actNities 271,260 134,827 406,087 500,944 36

AGE CONCERN TORFAEN NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 5. EXPENDrruRE ON CHARITABLE ACTIVITIES Total 2024 Total 2023 Grou Direct Support Governance Audit fees Independent examiner fees Consultancy and professional fees Depreciation Motor and travel expenses Office costs Other staff costs Premises costs Project and event expenses Publicity and marketing Sundry expenses Wages and salaries Trading company costs 8,410 4,589 4.589 50.792 14,398 14,786 33,196 1,811 21,367 7,717 6,472 1,555 360,657 23.980 541,320 50.792 11,518 14.786 26,557 1,811 17,094 7,717 6.472 1.244 324,591 23,980 486,562 40,906 29,978 12,249 27,289 11.560 17,684 25,607 16,386 443 309,653 41,604 541,769 2,880 6,639 4.273 311 36,066 50,169 4,589 Total 2024 Total 2023 Char Direct Support Governance Audit fees Independent examinerfees Consultancy and professional fees Depreciation Motor and travel expenses Office costs Other staff costs Premises costs Project and event expenses Publicity and marketing Sundry expenses Wages and salaries 8,410 4.589 4,589 50,792 14,117 14.786 33.196 1.811 21,367 7,717 6,472 1,555 341,217 497.619 50,792 11,294 14.786 26.557 1,811 17,094 7,717 6,472 1.244 341,217 478.984 40.906 29.731 12,249 27,289 11,560 17,684 25,607 16,386 443 309,653 499,918 2.823 6,639 4,273 311 14,046 4,589 37

AGE CONCERN TORFAEN NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 6. FEES FOR AUDIT OF THE ACCOUNTS Grou and char. 2024 2023 Audit fees Independent Examiner fees Accountancy fees paid to auditor 7,210 4,589 4,589 1,200 7. ANALYSIS OF STAFF COSTS, TRUSTEE REMUNERATION AND EXPENSES. AND THE COST OF KEY MANAGEMENT PERSONNEL 2024 2023 Grou Wages and salaries Social security costs Pension costs 340,332 16.940 3,385 360,657 311,309 17,513 2,057 330,879 Chari Wages and salaries Social security costs Pension costs 321,232 16.770 3,215 341,217 290,330 17,266 2,057 309,653 No employee earned £60,000 per annum or more during the current or prior year. Trustees Remuneration No trustee or any persons connected with them have received any remuneration during the current or previous year. No expenses were reimbursed to the trustees during the current or previous year. Key Management Personnel - group and charity The total amount of employee benefits received by key management personnel for their services to the charity during the yeartotalled £77,806 (2023: £78.7711. 8. STAFF NUMBERS Grou and char 2024 Group 2023 Group No. 2024 Charity 2023 Charity No. The average number of employees, analysed by function, was: Direct seNices 26 25 25 24 38

AGE CONCERN TORFAEN NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 9. TANGIBLE FIXED ASSErs Improvements to leasehold property Plant & equipment Furniture & fixtures Motor vehicle Grou Total Cost At l April 2023 Additions At 31 March 2024 19.884 30,552 6,500 137,911 12.802 150,713 194.847 12,802 207,649 19.884 30,552 6.500 Depreciation At l April 2023 Charge foryear At 31 March 2024 15,480 4.026 19,506 21,468 4.110 25,578 6,500 119,088 6,262 125,350 162,536 14,398 176.934 6.500 Net Book Value At 31 March 2024 378 4.974 25,363 30.715 At 31 March 2023 4,404 9,084 18,823 32,311 Chari Cost At l April 2023 Additions At 31 March 2024 17.241 30,552 6,500 137,911 12.802 150,713 192,204 12,802 205.006 17,241 30.552 6.500 Depreciation At l April 2023 Charge for year At 31 March 2024 13.496 3,745 17,241 21.467 4,110 25,577 6,500 119,088 6,262 125,350 160,551 14.117 174,668 6,500 Net Book Value At 31 March 2024 4,975 25.363 30,338 At 31 March 2023 3,745 9,085 18,823 31,653 39

AGE CONCERN TORFAEN NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 10. TRADING SUBSIDIARY Commercial trading operations and investment In tradlng subsldlary 2024 2023 Cost at 31 March 2024 The charity holds the entire issued share capital of l ordinary shares of £1 each in Age Concern Torfaen (Trading) Ltd, a company incorporated in England and Wales. company number 05823444. The registered office of the company is the same as the charity. Age Concern Torfaen {Tradingl Ltd, provides services to older people in the area, which fulfils an objective of the Charity. A summary of the tradinE results is shown below. Year ended 31 March 2024 Year ended 31 March 2023 Summory Profit ond Loss Account.. Trading Income Grant Administrative expense5 OperatinE profit/lloss) 42,085 36,016 4,693 (41,8511 11,142} (43,698) (1,613) Statement ofchanges in Equity.. Balance brought forward Profit and total comprehensive income for the year Distributions to parent charity under Gift Aid Balance carried forward 7.650 (1,613) 8.792 (1,1421 6.037 7,650 The ossets ond liabilities of the subsidiary were: Total assets Creditors: Amounts falling due within one year 9,678 13,641) 6,037 11.123 {3,473} 7,650 Aggregate share capital and reserves 6,037 7,650 40

AGE CONCERN TORFAEN NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 11. DEBTORS 2024 2023 rou Trade debtors Accrued income Prepayments Other debtors 2,650 29,440 5,401 95 37,586 8,465 2,390 1,678 13,133 harl Trade debtors Accrued Income Prepayments Other debtors 2,650 29,440 5,401 8,465 2,390 1,583 13,038 37,491 12. CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 2024 2023 rou Trade creditors Other creditors Accruals Taxation and social security 11,887 1,967 5,200 2,910 21,964 8,190 1,381 7,095 7,854 24,520 Charl Trade creditors Other creditors Accruals Taxation and social security 9,972 1,531 3,950 2,871 18,324 5,083 1.258 7,095 7,611 21,047 13. FINANCIAL COMMITMENTS At 31 March 2024 the group and charity had outstanding commitments for future minimum lease payments under non-cancellable operating leases, which fall due as follows: Grou and charit 2024 2023 Explry date: One to two years Two to five years More than five years 1,769 100 3,145 1,852 25 5,022 1,869 41

AGE CONCERN TORFAEN NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 14. RESTRicfED FUNDS Balance at l April 2023 Balance at 31 March 2024 Income Expenditure Transfers Grou and charit Cardiff Metropolitan University- Dementia Care App Carers Trust Your Time Your Choice Winter Pressures 53.853 118,328) 35,525 80,974 179,331} 1,643 3,121 3,121 13,121) (100.780) 134.827 37.168 Cardiff Metropolitan University funding was provided to develop a Dementia Care App. During the year £18,328 has been spent developing the app. Carers Trust funding was provided forThe Your Care Your Time project to provide a model of short break services, based on the needs of carers of a person with a cognitive impairment to support a break from their caring role. The flexible short break provision will be built around the carer responding to their time commitments, their needs and address what needs to change moving forward. Torfaen County Borough Council - Winter pressures The project funding was aimed at providing better setvices across Torfaen. Previous ear Balance at IApril 2022 Balance at 31 March 2023 Income Expenditure Transfers Grou and charit Stepping Stones Winter Pressures 274,212 14.981 289,193 (267,828) (11,8601 1279.688) (6.384) 3,121 3,121 (6,384) 42

AGE CONCERN TORFAEN NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 15. UNRESTRICTED FUNDS Balance at l April 2023 Balance at 31 March 2024 Grou Income Expenditure Transfer Unrestrirted funds General funds Designated funds Long service contingency Fixed asset fund 322,866 350,097 1426,142) 246,821 150,000 32.311 505,177 150,000 30.715 427,536 12.802 362.899 (14.398) {440,540) Chari Unrestricted funds General Funds Designated funds Long service contingency Fixed asset fund 315,873 308,011 (382,722) 241,162 150.000 31,653 497,526 150.000 30,338 421,500 12.802 320.813 {14.117) (396,839) Long service contingency This amount has been designated as a contingency in relation to future staff commitments, this will be utilised in future periods. Fixed asset fund This amount has been designated to earmark the net book value of the group's unrestricted fixed assets. Previou5 ear Balance at l April 2022 Balance at 31 March 2023 Grou Income Expenditure Transfer Unrestricted funds General funds Designated funds Long service contingency Fixed asset fund 273,844 274,741 {232,1031 6,384 322,866 150,000 37,588 461,432 150.000 32.311 505,177 24,701 299.442 129,9781 {262,0811 6,384 Chari Unrestricted funds General Funds Designated funds Long service contingency Fixed asset fund 265,926 234,061 (190,498) 6,384 315,873 150,000 36,713 452,639 150,000 31,653 497,526 24,671 258,732 129,731) (220,2291 6,384 43

AGE CONCERN TORFAEN NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 16. ANALYSIS OF NEf ASSEfs BEfwEEN FUNDS Unrestricted Designated funds funds Restricted funds Total Grou Fixed assets Net current assets 30,715 150,000 180,715 30.715 433,989 464,704 246,821 246,821 37,168 37.168 Chari Fixed assets Investments 30,338 30,338 Net current assets 241.161 241,162 Iso.000 180.338 37,168 37,168 428,329 458.668 Previous eor Unrestricted Designated funds funds Restricted funds Total Grou Fixed assets Net current assets 32,311 150,(M)O 182,311 32,311 475,987 508,298 322,866 322,866 3,121 3,121 Chari Fixed assets Investments Net current assets 31,653 31,653 315,872 315,873 150,000 181,653 3.121 3,121 468,993 500,647 17. RELATED PARTY TRANSAcfioNS Trustee Rory Stratton is employed by an insurance cornpany used by the charity. There is no financial gain to the trustee. There were no related party transactions during the current or previous year with the charity's trading subsidiary Age Concern Torfaen {Tradingl Limited. A spouse of a member of key management personnel is employed by the charity and earned total employee benefits of £10,35112023: £10,341}.

AGE CONCERN TORFAEN NOTE5 TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 18. PENSION5 The group provides a defined contribution scheme for staff members. During the period ended 31 March 2024 the total employers, contributions charged for these schemes amounted to £3.38512023: £2.5751. The amount outstanding at the year end was £1,517 {2023: £449). The charity provides a defined contribution scheme for staff members. During the period ended 31 March 2024 the total employers, contributions charged for these schemes amounted to £3,215 (2023: £2,535). The amount outstanding at the year end was £1,517 {2023: £449). 19. RECONCILIATION OF NET INCOME/{EXPENDITURE) TO NET CASH FLOW FROM OPERATING AcfiviTIES 2024 2023 Grou Net income for the reporting period (43.594) 46,866 Adjustmentsfor.. Depreciation charges Ilncrease)/decrease in debtors Increaselldecreasel in creditors Net cash provided by operating artivities 14,398 (24.453) (2.556) 156,205) 29,978 {3,628) (2,455} 70,761 Anal sis of Cash and Cash E uivalents Cash in hand Total Cash and Cash Equivalents 418,367 418,367 487.374 487,374 Anal sis of net debt Asatl April 2023 Asat31 March 2024 Cash flows Cash at bank and in hand 487,374 (69,007) 418.367 45

AGE CONCERN TORFAEN NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 20. COMPARATIVE STATEMENT OF FINANCIAL ACTIVITIES- 2023 Total funds 2023 Unrestricted funds Restricted funds Note Grou Income and endowments from: Donations and legacies Charitable activities Other trading activities Total income and endowments 46,982 252,460 46.982 541,653 289,193 299,442 289,193 588,635 Expenditure on: Charitable activities Totol expenditure 262,081 262,081 279,688 279.688 541,769 541,769 Net movement in fvnds 37,361 9,505 46.866 Transfers between funds 6,384 (6,3841 Reconciliation of Funds Total funds brought forward Totalfunds carriedAoThvard 461,432 505,177 461,432 508,298 3,121 Charit Income and endowments from: Donations and legacies Charitable activities Other trading activities Total income and endowments 46,982 211,751 46,982 500.944 289,193 258,733 289,193 547.926 Expenditure on: Charitable activities Totol expenditure 220,230 220,230 279,688 279,688 499,918 499,918 Net movement in fvnds 38,503 9,505 48,008 Transfers between funds 6.384 {6,3841 Reconciliation of Funds Total funds brought forward Totolfvnds corriedforward 452,639 497,526 452,639 500,647 3,121 46