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2021-04-01-accounts

Contents Page
Report ofthe Trustees 1-24
Independent
Auditors'		 Report 25-28
Statement ofFinancial Activities 29-30
Balance Sheet 31-32
Statement ofCash Flows 33
Notes to the Financial Statements 34-50

AGE CONCERN TORFAEN
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31MARCH 2021
Partnership Ik Co-operation Participate
in local networks
with the view ofworking		 with like-minded
organisations
to develop generic services.
Tocommunicate
effectively both internally
and externally
with all
stakeholders,
and to ensure a user led participatory
approach to
organisation
development.
Development Ik Innovation Ensure sufficient income
is maintained
to support the		 services and activities
we believe make a difference to older people's
lives.
Raise restricted
income to further the objectives ofthe charity.
Toconsult with our service users to understand
their		 needs.
Retain the skills and talents ofolder workers, which
will create a better
understanding
ofour customers.
Utilising our internal
Contact Management
System to		 encourage
department
collaboration

~
1,296hours ofcleaning
~
950supermarket
shops
~
61food parcels
~
92 hours ofCommunity		 Support Services.
CaseStu: Home Services Contact by Mr Xto request
ifwe could assist with his mother's
(Mrs Y)
Introduction cleaning.
Mr Xmother was experiencing
forgetfulness,
living alone in her
home ofwhich was owned.
The son did not live in Wales, at the time of
contact was receiving cancer treatment.
Due to the Covid restrictions
and medical treatment,
the son was not able to visit his mother to
reassure
Mrs Yofhelpful services.
Mr Xhad previously
engaged
us with
services, following
which Mrs Y had cancelled.
Reasons for the project Home Services (Cleaning) enables those who receive itto remain
independent
in their own homes, and localcommunities.
The service is
tailored to suite an individuals
needs at a time when additionalhelp
may
be needed.
What isthe baseline data? Mrs Ywas living alone, experiencing
memory
loss ofwhich was a barrier
to carrying out day to day cleaning ofher home.
This aspect had become
a worry for herself and also family members who did not live in the area,
could not visit due to Covid restrictions.
Initially a Dementia
Life Coach
at Age Connects Toifaen had been supporting
Mr X,the son relating to
his mum's
memory
loss, his role as a family carer, and how services can
help her independence.
Mrs Ywas worrying of people she did not know
coming into her home, along with what people would think ofher
regarding
not being able to keep her own home clean. The home has not
had a thorough
clean for a few months.
Impact/
Difference made to		 The initial visits from a Home Services Team member
(who had received
client/ service/ organisation Dementia-specific
training)
were provided at a segmented
pace. A visit
had been provided
previously
to introduce the service, encourage access
and ensure reassurance.
Liaison with Mr Xwas essential to ensure a
holistic approach to needs was provided.
The service alleviated
anxieties
ofboth Mr Xand Mrs Y.
Each visit ofservice provision
enabled the building
up oftasks, some
visits were successful
in achieving these, some were not due to how Mrs
Ywas feeling.
Mrs Yhome's cleanliness
was improved,
ofwhich
positively contributed
towards
her safety and welibeing.
AGE CONCERN TORFAEN
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31MARCH 2021
The Home Service (Cleaning)
has enabled
Mrs Yto remain
in her own
home ofwhich now is much cleaner to her own standards
ofwhich she
used to keep to previously.
Knowing ofa familiar face coming at a
regular time was important to Mrs Yroutine.
Age Connects Torfaen's service involvement
reduced the number of
anxious calls from Mrs Yto her son, neighbours
and other services, such
as the G.P.
Activities carried out The service was received following an initial contact to provide an
(what did you do) assessment
(agreeing on tasks, when the service would
like to be
received, likes and dislikes).
Introduction
of Home Services Team
member
prior to service provision
was very important.
A helpful
telephone
call was made prior to arriving,
again for reassurance
and to
assist with service provision
at a time ofCovid restrictions.
The segmented
service provision enabled the building
up ofagreed task
support at a pace ofwhich was acceptable to Mrs Y.
Weekly service provision ofdomestic cleaning, contacting son with
feedback and product shopping
requests,
all contributed
towards
Mrs Y
continuing
to receive the service.
Payment ofservice was agreed with the son to alleviate worries for Mrs
Y. Mr Xhad power ofattorney.
Each weekly visit also contributed
towards the socialisolation
being
experienced
by Mrs Y due to Covid restrictions ofnot being able to see
family and friends.
What went wellg The segmented
pace ofservice provision
contributed
towards
alleviating
anxieties both by son and Mrs Y. The adaptive
method ofservice
provision
was essential tothe weekly tasks. The building oftrust broke
down the barrier offeeling others would judge.
Allocation ofa dementia-specific
trained staff member ensured
an
understanding
of Mrs Yneeds.
Mrs Ywas able to share ofwhat was needed to be completed
on the day,
along with reassurance
by the Home Service staff member ofareas
needing to be cleaned.
The support of Dementia
Life Coach and Age Connects Torfaen Advocate
also contributed
towards service relationships.
Additional
expertise
relating to memory
loss, dementia
and carers
supported
an holistic approach,
whilst also supporting
the Home Services
Worker.
AGE CONCERN TORFAEN
REPORT OFTHE TRUSTEES
FOR THE YEAR ENDED $1MARCH 2021
Lessons learnt and challenges Alleviating
anxieties,
breaking
down barriers		 regarding acceptance of
faced help.
(what were the main challenges
and how were these overcome?)		 The building
up of a professional
trusting
important
to breaking
down barriers.		 relationship with Mrs y was
The holistic approach ofadditional
service		 support, Dementia Life Coach,
Information
ik Advice to ensure
maximising		 ofincome and Advocacy
helped with barriers as they arose.
Access to Bank Transfer assisted with son's service payment, no arrears
arose ofnon-payment.

Case Stud: Mer Moments Mr Xis a gentleman
in his 80's he		 was referred to Merry moments was referred to Merry moments was referred to Merry moments was referred to Merry moments by his
Introduction local Occupational
Therapist.
Mr X lives alone and was becoming increasingly lonely and isolated. He
has mixed dementia.
Mr X was referred
to Dementia		 services at Age Connects Torfaen and
attended
a taster session for Merry		 Moments.
AGE CONCERN TORFAEN
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED B1MARCH 2021
Merry Moments are day activity sessions held at the Widdershins
centre
Sebastopol
Monday —Friday each week. The sessions offer the members
a secure, peaceful
environment,
an opportunity
to socialise with others
within
a small group,
and specialised
activities
designed
to engage
and
stimulate
the members.
Reasons for the project Mr Xattends the Thursday
am gentlemen's
group and is soon hoping to
attend another session
in the week also.
What is the baseline data? Prior to attending
the weekly group Mr Xhad very little interaction
in the
week from anyone,
he had a weekly
visit from
an OT and a short visit
from the district nurse in the mornings
otherwise
he lived a very solitude
life.
With
deteriorating
mobility
this
also
led
to
Mr
X becoming
increasingly
isolated and this started to affect his health and wellbeing.
Mr X OT sent a referral to Age Connects Torfaen, and the following
week
we were able to bring Mr X in for a taster session at the centre.
When Mr Xfirst arrived,
he was quiet with limited interaction
during the
session, he observed the session and thoroughly
enjoyed
his meal during
the group. Following the session, he was keen to return to the group the
following week.
Impact/ Difference made to Over the few weeks following
starting
in Merry Moments,
a noticeable
client/ service/ organisation difference
was noted
in Mr X, he started to engage more with the other
Gentlemen,
started
interacting
and participating
more each week with
the activities.
He now regularly
enjoys helping
in the garden
and working
with Tom on different
projects, from wood turning
to bug boxes. Mr X
comes alive when we start to do a music session singing
and playing the
instruments.
Mr X looks forward to the sessions and always
has a smile on his face. It
is obvious to see the increase
in his well being the group has given him.
Activities carried out Outside work from gardening,
wood turning,
making
bug boxes.
Mr
X
is
very
knowledgeable
on
animals
and
wildlife
and
enjoys
interactive
sessions on these areas.
Mr Xis a veteran, therefore
he enjoys having a good sing to the old songs
and reminiscing
about his days in serving
in the British army.
The Thursday
group
Mr X attends
is the gentlemen's
group
therefore
there
is often sporting
influences
and activities through
the group. There
is always a lot of laughter
and mischievous
behaviour
during the session.
What went well We were able to provide transport
for Mr X,this has aided
him to attend
the sessions
as he lives alone
and was very nervous
coming
into the
centre alone.
Lessons learnt and challenges For Mr X it has been
a smooth
transition
into the service, the
main
faced concern faced was as he had been isolated for quite a while, it was just
gently
allowing
him to become confident
in his surroundings
and joining
in. This was
a successful
process
by the staff working
within
Merry
Moments
and
you can now
really see Mr X confidence
growing
each
week.
During
the		 past year services past year services were adapted
and
group
support
was suspended.
Support
and		 services
continued
through
1-1		 home activity
sessions,
walking
groups
(when
restrictions
allowed)
Zest
zoom
rooms, and online choir and arts and crafts group. This allowed
service users to access multiple		 groups
throughout
the week and		 ensure a continuation
ofsupport through
a very difficult time.
The Zest for Life project works alongside
a partner ofTorfaen and Blaenau Gwent MIND. A member		 oftheir
staff provides
counselling		 for service users and their families. This continued
to be offered throughout
the
lockdowns
and telephone		 counselling
took place. 4 Carers and 2 clients accessed online counselling		 during
this time.
23 members were supported
on		 a weekly basis.
Case Stud: Zest for Life Pro'ect The client
shall be known
as Mr Z, He is a gentleman
in his 50's with
Introduction young onset dementia.
(a brief summary
ofthe service/
client/ organisation)		 This gentleman
previously
accessed the Zest group a few years ago. After
an initialengagement
with the service he declined the Zest group but has
recently re-engaged
with the project.
Mr 2 has declined since his initial contact with the group.
He
is now
living
in sheltered
accommodation
with
support		 services
assisting
with daily living.
The family are ensuring
Mr 2 has a full week ofactivities to help		 maintain
his function
and communication
skills.
Reasons for the project Mr Z attends
weekly workshops
with the Zest group,
he had previously
been accessing the 1-1 Home activity sessions also prior to July.
What isthe baseline data? Mr Z had previously
attended
the group although
only for a few months-
(what
was		 the situation at the it had been 2years since he last attended the group.
stort ofyour project)
Impact/
Difference
made		 to
Since Mr Z has re-engaged
with the group we have noticed an increase
in
client/ service/ organisation his communication
and word finding. The staff had noticed that		 prior to
(yyho /what did your work have visits,
if he had not seen many
people throughout
the week,		 his word
impoet on?j finding
and
communication
was
a real
struggle
for
him.
I		 feel the
interaction
with the group and the company for a couple of hours a week
is really assisting
with his communication
skills, he is also enjoying
going
out of the accommodation
he lives in and enjoys a fresh home		 cooked
meal.
AGE CONCERN TORFAEN
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31MARCH 2021
Activities carried out Mr Z enjoys wood work, gardening,
and painting
workshops
and games,
(what did you do) reminiscing
about his time spent travelling
and working
around		 Australia.
1-1walks in the local community,
visits to local cafes for a coffee.
Contact with the social work team after seeing Mr Z whilst visiting other
clients
in the same
building
has enabled
us to re-engage
Mr		 Z with the
Zest group.
What went well? Initiating
contact on a 1-1basis gave Mr Z the confidence to		 re-join and
partake
in the workshops.
It also helped
the team to reassess
his needs
and goals to		 ensure the
workshops
will be suitable for him and that he would
benefit
from		 re-
engaging.
MDT interaction
also with the family and other support services involved
with Mr Z worked
extremely
well, ensuring
that the activities		 all worked
well together and didn't hinder interaction
with other service.
Excellent MDT work with
all services concerned.
Lessons learnt
and		 challenges The main challenge
we faced was re-engagement,
as he had		 previously
faced declined
services. Mr Z appears to be happy
during
the workshops		 and
(what were the main cha//enges engaged
in the sessions.
I-le is interacting
well with the staff		 and other
and how were these overcome?) members,
enjoying
plenty offun and laughter also.

AGE CONCERN TORFAEN
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31MARCH 2021
Case Stud: Dementia Life Dementia
Life Coach service.
Coach
Introduction
(a brief summary
ofthe service/
client/ organisation)		 The service works alongside
individual
carers to help them
navigate
the
different
services and personnel
involved.
To manage
their carer's role
and wellbeing.
The Client is a woman
in her early fifties whose husband
was		 diagnosed
with early onset dementia.
She has two boys who		 live at home. Due to
the demands
of her caring role and the rapid
decline
in her		 husband' s
dementia
she had to resign from her employment.
Reasons forthe project To provide
a holistic service to carers of individuals		 with dementia
who
live in the Greater Gwent areas.
What isthe baseline data? At the start of the project there
was no service		 in the area that was
dedicated
to the wellbeing
of carers that were caring for an		 individual
with dementia.
Impact/ Difference made to Client was able to understand
the different
services and the role ofthe
client/ service/ organisation people involved.
This enabled
the carer to feel less		 overwhelmed
by the
information
that was being presented to her at the		 time of her husband' s
diagnosis.
Client was able to put safety measures
in place.
Client was able to plan for the future.
Client
was able to gain
a greater
understanding		 that
her		 husband' s
change
in personality
and abilities
were due to the dementia.		 This was
beneficial to their relationship.
Activities carried out Weekly telephone
support was offered.
Dementia
Life Coach discussed
and encouraged
the		 client to consider
the following:
Benefit assessment,
Legal Powers ofAttorney,
Herbert Protocol.
Day services and respite.
What went well? Trusting
working
relationship
was formed.
Liaising with other organisation
in the best interest		 ofclient.
Referral for benefit assessment
maximised
income,		 which helped to ease
the stress and pressure ofreduced income.
Legal Power of Attorney
will enable the client to make decisions
in her
husband's
best interest.
Client putting
in safety measures.
Lessons learnt and challenges The main challenge
has been for the client to see the benefits		 of respite
faced for both herself and her husband.
The client
has not gone
ahead
with
her husband
accessing
Zest or
respite .The main barrier was her anxiety of leaving him and anticipating
that he would
not like it. She also has had difficulty
acknowledging
the
benefits respite would
have for her personal wellbeing.
AGE CONCERN TORFAEN
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31MARCH 2021
Financial costs were also a consideration.
The reality of the
rapid
deterioration		 in her husband's dementia and
impact this was having
on their family		 unit was causing a great deal of
distress.
Unfortunately
for
the
client
the
need		 and benefits of day care
services/respite
were only realised
when		 her own mental health began
to decline, and she expressed
that she had		 hit her brick wall.
The dementia
life coach continues
to		 work with the client to try to
overcome these barriers. she has been liaising with Alzheimer's society.
A referral
was made to ISA for a benefit		 check, which has been carried
out.

Case Stud -Advoca -Advoca A 76-year-old
client that we will call Mrs X, is a lady that had a diagnosis
Introduction ofAlzheimer's
disease approximately
five years ago.
Ia brief summary ofthe
service/client/organisation)		 She currently
resides with her husband
who is her main carer.
Her
rapid
decline
in her
cognitive
capabilities
have
meant
that
her
husband
is finding
his caring role increasingly
difficult.
Mr and
Mrs X were
introduced
to the flexible
respite
sessions,
which
provides
a new
model
of respite
designed
to suit the needs of both
carers and the person
with a cognitive
impairment.
Through
measuring
carers baseline data, such as current
health/support
and leisure time the
aims
are
to
show
substantial
improvement
on
the
carers
overall
wellbeing
as a result ofaccessing the service.
Reasons for the project Due to carers
becoming
increasingly
isolated
throughout
the
Covid
pandemic
and the lack of resources
available
for support,
the need for
respite
has been
drastically
intensified.
Mr
X felt as though
he
had
become socially isolated
and exhausted
due to caring for his wife, with
very little or no support.
Mr X would
like to re-engage
in leisure
activities/meet
with friends
or
just to have a break from his caring role.
What isthe baseline data? Mrs X was booked for respite
in a group session during
July. The session
(what was the situation at the was an all-ladies group where her husband
had said she would feel more
stort ofyour pro/ ectj comfortable.
It has been approximately
two and a half years since Mrs X
had not been in the company of her husband
and pet dog, consequently
when she first arrived she was very anxious and unsettled.
Impact/
Difference made to		 Although
very anxious
Mrs X began to interact with other members
and
client/ service/organisation engage with several activities. She found conversation/word
finding very
(yirho/what did your work have difficult
due to her
illness
but was able to express
her verbal
skills
impoct on?) through
music.
During the respite session, Mr Xwas able to take advantage
of his leisure
time and enjoy playing
his guitar and gardening.
Mrs Xwas booked to have a two-course
lunch which would then give her
husband
some extra time during the evening.
Activities carried out Mrs X was able to take part
in singing
various
well-known
songs and
(what did you do) showed the ability to remember
most ofthe words. She was able to clap
and tap her feet to the beat ofthe music and during this time appeared
very relaxed and happy.
IVirs X also interacted
well with
a volunteer
who remembered
working
with
her many
years ago. She was able to enjoy the social aspect of
eating her lunch with other group members.
What went wellg The outcome
and
feedback
from
Mr
X was that
he felt
a marked
improvement
in his mood after just a few hours to himself.
Being
given
the option of respite for subsequent
sessions
will mean that Mr Xwill be
able to attend
any forthcoming
social events,
last minute
appointments
orjust a break from his caring role.
AGE CONCERN TORFAEN
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31MARCH 2021
Lessons learnt and challenges One of the challenges
faced were
Mrs X wanting
to leave the respite
faced halfway
through
the session. She was confused
and concerned that there
( what were the main was
nobody to look after her dog and
asked
several
times to return
cha/Jenges
and how were these		 home.
Mr X was contacted
and requested
that we try and distract
his
overcome?) wife to enable
him to enjoy the rest ofhis respite.
After 1-1reassurance
Mrs X did stay for the full activity
session and it
was later suggested
to her husband
that shorter sessions or home visits
may be an option for the future,
until Mrs Xfelt more comfortable.
Transport Service
Our transport service continues to be a lifeline to enable older people to access our services. During Covid
our transport service adapted and was used primarily
for meal and prescription
delivery.
In October 2021 we were able to offer a limited
transport
service for a small number of clients to access
our dementia group services

The unrestricted results of results of the group can be seen below:
E
Income 283,683
Expenditure (161,281)
Actual operational surplus in period 122,402

Identified Risk Consequences Consequences 1-5 1-5 Risk Score Management
Likelihood Impact Likelihood/
Impact
Loss ofcore ~ Loss ofstaff 10 Continue to exceed
funding ~ Reduction in targets
clients Maintain good
relationships
with
funders
Maintain
quality
standards
and
accreditations
Active budgeting
and
continuous
monitoring
offinancial
performance
Covid-19 ~ I.oss of 20 Strengthen
sources of
Pandemic income funding
causes major ~ Staff Worker SMARTER, e.g.
business redundancies home working
disruptions ~ Depleted Source longerterm
reserves commitments
from
grant funding
Source COVID related
support
progra mmes
Managing
short and long
term affects ofCOVID-19
Funding bids ~ Staff 15 Strengthen
funding
fail to support demotivated applications
core activities ~ Lack of Ensure data is captured
and new stl'uctured Strengthen
partnership
initiatives project working
activity Promote volunteer
~ Funding campaign
contributions Ensuring
organisation
reduced resilience
Develop supporter
engagement
strategy
Mamtain staff traimng

Name Age Concern Torfaen Age Concern Torfaen
Any other name Age Connects Torfaen
Registered charity number 1172466
Principal office Widdershins
East Avenue
Griffithstown
Pontypool
NP4 SAB
Trustees Jane Heard
Damian
Lines
Councillor
Norma		 Parish
Rory Stratton (Chair)
Marianne
Williams
Key Management Personnel Angela Reed -Chief Executive Officer
Tracey Jones -Compliance Manager
Bankers Lloyds Bank
1Gwent Square
Cwmbran
Torfaen
NP44 1XN
Auditors Azets Audit Services
Chartered
Accountants		 &Statutory Auditors
Ty Derw
Lime Tree Court
Cardiff Gate Business Park
Cardiff
CF23 BAB
Solicitors Rubin Lewis O' Brien
Gwent House
Gwent Square
Cwmbran
NP44 1PL

FO R THE YEAR ENDED 31MARC H 2021
Total Total
Unrestricted Restricted funds funds
Note funds funds 2021 2020
f f f f
Income and endowments from:
Donations
and legacies		 3 56,782 56,782 46,861
Charitable
activities		 4 198,571 246,574 445,145 428,063
Other trading
activities		 5 160 160 7,028
Trading company
income		 11 28,170 28,170 57,727
Total income and endowments 283,683 246,574 530,257 539,679
Expenditure
on:
Charitable
activities		 120,865 257,216 378,071 444,095
Trading company
costs		 40,426 40,426 62,762
Total expenditure 161,281 257,216 418,497 506,857
Net movement in funds 122,402 (10,642) 111,760 32,822
Transfers between
funds		 15,16 15,936 (15,936)
Reconciliation
of Funds
Total funds brought
forward		 15,16 337,802 90,991 428,793 395,971
Totalfunds carried forward 16,17 476,140 64813 540,553 428,793
Total Total
Unrestricted Restricted funds funds
Note funds
E		 fundsf 2021
E		 2020f
Income and endowments from:
Donations and legacies 3 56,782 56,782 46,861
Charitable
activities		 4 199,918 246,574 446,492 432,551
Other trading activities 5 160 160 7,028
Totolincome and endowments 256,860 246,574 503,434 486,440
Expenditure
on:
Charitable
activities		 122,854 257,216 380,070 448,256
Total expenditure 122'854 257,216 380,070 448,256
Net movementin
funds		 134,006 (10,642) 123,364 38,184
Transfers
between
funds		 15,16 15,936 (15,936)
Reconciliation
of Funds
Total funds brought
forward		 15,16 343,395 90,991 434,386 396,202
Totalfunds carried forward 16,17 493,337 64,413 557,750 434,386

FOR THE YEAR END ED 31MA RCH 2021
Note 2021 2020
E E
Net cash provided
by operating
activities		 20 154,121 100,472
Cashews from investing activities:
Purchase of property
plant		 and equipment 10 (5,243) (30,845)
Net cash used in investing activities (5,243) (30,845)
Change
in cash and cash equivalents		 in the reporting period 148,878 69,627
Cash and cash equivalents at the beginning ofthe reporting
period 20 313,495 243,868
Cash and cash equivalents at the end ofthe reporting period 20 462,373 313,495

2021 2020
Unrestricted Restricted Total Total
~Gd Ch funds
f		 funds funds
f		 fundsf
Torlaen CBC
Detached grant 51,963 51,963 30,090
OPS grant 9,500
Other Grants
Pontypool Community Council 3,000
Donations 4,819 4,819 4,271
56,782 56,782 46,861

2021 2020
Unrestricted Restricted Total Total
~Grou funds fundsf funds
f		 funds
f
Grants
Age Cymru 13,994 13,994
Age UK 7,320 7,320
Aneurin
Bevan University		 Health Board 27,718 27,718 152,263
Charities
Aid Foundation		 10,514 10,514
Community
Foundation		 Wales 9,127 9,127
Good Things Foundation 1,850 1,850
Greggs Foundation 250 250
Groundwork
Wales		 1,497 1,497
HMRC Coronavirus
Job Retention		 Scheme 76,885 76,885
Keep Wales Tidy 3,000
Lloyds Bank 24,705 24,705 24,360
Melin Homes 249 249
Moondance
Foundation		 15,600 15,600
Neighbourly
Limited		 400 400
The Oakdale Trust 750 750
The Edward Gostling Foundation 5,000 5,000
The National
Lottery Community		 Fund 103,272 103,272 107,865
The Waterloo Foundation 7,958 7,958
Torfaen County Borough Council 28,400 28,400
Torfaen Voluntary
Alliance		 3,645 3,645
Wales &West Utilities 4,200 4,200
Wales Council for Voluntary Action 28,375 28,375
128,135 246,574 374,709 284,488
Income for Services
Healthy
lifestyle		 23,763 23,763 59,062
Shopping
and cleaning service		 38,209 38,209 39,957
Learning classes 2,963
Nailcutting/beauty
services		 2,185 2,185 9,582
Community
support		 4,546 4,546 7,431
Miscellaneous 1,347 1,347 1,801
Transport 386 386 18,939
Hub support 3,840
70,436 70,436 143,575
Total charitable
activities		 198,571 246,574 445,145 428,063
2021 2020
Unrestricted Restricted Total Total
Charity funds funds funds funds
E f E f
Grants
Age Cymru 13,994 13,994
Age UK 7,320 7,320
Aneurin
Bevan University		 Health Board 27,718 27,718 152,263
Charities
Aid Foundation		 10,514 10,514
Community
Foundation		 Wales 9,127 9,127
Good Things Foundation 1,850 1,850
Greggs Foundation 250 250
Groundwork
Wales		 1,497 1p497
HMRC Coronavirus
Job		 Retention Scheme 76,885 76,885
Keep Wales Tidy 3,000 3,000
Lloyds Bank 24,705 24,705 24,360
Melin Homes 249 249
Moondance
Foundation		 15,600 15,600
Neighbourly
Limited		 400 400
The Oakdale Trust 750 750
The Edward Gostling Foundation 5,000 5,000
The National
Lottery Community		 Fund 103,272 103,272 107,865
The Waterloo Foundation 7,958 7,958
Torfaen County
Brough		 Council 28,400 28,400
Torfaen Voluntary
Alliance		 3,645 3,645
Wales &West Utilities 4,200 4,200
Wales Council for Voluntary Action 28,375 28,375
128,135 246,574 374,709 284,488
Income for Services
Healthy
lifestyle		 23,763 23,763 59,062
Shopping
and cleaning service		 38,209 38,209 39,957
Learning classes 2,963
Nailcutting/beauty
services		 2,185 2,185 9,582
Community
support		 4,546 4,546 7,431
Miscellaneous 1,347 1,347 1,801
Transport 386 386 18,939
Hub support 3,840
Contribution
ofutilities		 by Trading 1,347 1,347 4,488
71,783 71,783 148,063
Total charitable
activities		 199,918 246,574 446,492 432,551

FOR THE YEAR ENDED FOR THE YEAR ENDED 31MARCH 2021
5. INCOME FROM OTHER TRADING ACTIVITIES
2021 2020
Unrestricted Restricted Total Total
~dd
d		 funds
f		 fundsf funds
f		 fundsf
Fundraising
events		 5,688
Work experience 160 160 1,340
160 160 7,028
6. EXPENDITURE ON CHARITABLE ACTIVITIES
Total Total
~Grou Direct
f		 Support
f		 Governance 2021 2020
f
Audit fees 4,332 4,332 5,304
Consultancy
and professional		 fees 5,308 5,308 8,554
Depreciation 24,147 5,955 30,102 23,714
Motor and travel expenses 7,746 7,746 7,483
Office costs 14,049 3,512 17,561 20,869
Other staff costs 426 426 588
Premises costs 14,335 4,165 18,500 37,503
Project and event expenses 5,244 5,244 21,560
Publicity and marketing 374
Sundry expenses 1,054 263 1,317 922
Training 2,686 2,686 5,788
Wages and salaries 256,364 28,485 284,849 311,436
Trading company costs 40,426 40,426 62,762
366,477 42,380 9,640 418,497 506,857
Total Total
Charitf Directf Support
f		 Governance
f		 2021 2020
f
Audit fees 4,332 4,332 5,304
Consultancy
and professional		 fees 5,308 5,308 8,554
Depreciation 23,820 5,955 29,775 23,386
Motor and travel expenses 7,746 7,746 7,483
Office costs 14,049 3,512 17,561 20,869
Other staff costs 426 426 588
Premises costs 16,661 4,165 20,826 41,992
Project and event expenses 5,244 5,244 21,560
Publicity and marketing 374
Sundry expenses 1,054 263 1,317 922
Training 2,686 2,686 5,788
Wages and salaries 256,364 28,485 284,849 311,436
328,050 42,380 9,640 380,070 448,256

G~dh
Audit fees
Accountancy fees
2021f 2020
f
4,332 4,554
750 750
8. ANALYSIS
OF		 STAFF COSTS, TRUSTEE REMUNERATION AND EXPENSES, AND THE COST OF
KEY
MANAGEMENT PERSONNEL
~Grou 2021f 2020
f
Wages and salaries 301,498 332,885
Social security costs 9,441 9,212
Pension costs 1,591 2,985
312,530 345,082
Charity
Wages and salaries 274,815 300,791
Socia I security costs 8,684 7,979
Pension costs 1,350 2,666
284,849 311,436

2021 2020 2021 2020
Group Group Charity Charity
No. No. No. No.
The average number ofemployees,
analysed by function, was:
Direct services 29 33 26 30

ANGIBLE FIXEDASSET S
Improvements
Plant & Furniture
&		 Motor to leasehold
Garou equipment
f		 fixtures vehicle property
E		 Total
f
Cost
At 1April 2020 12,709 25,578 6,500 112,638 157,425
Additions 5,243 5,243
At 31March 2021 17,952 25,578 6,500 112,638 162,668
Depreciation
At 1April 2020 3,486 3,605 5,418 59,346 71,855
Charge for year 3,458 6,362 500 19,782 30,102
At 31March 2021 6,944 9,967 5,918 79,128 101,957
Net BookValue
At 31March 2021 11,008 15,611 582 33,510 60,711
At 31March 2020 9,223 21,973 1,082 53292 85570
Charity
Cost
At 1April 2020 11,188 25,578 6,500 112,638 155,904
Additions 5,243 5,243
At 31March 2021 16,431 25,578 6,500 112,638 161,147
Depreciation
At 1April 2020 2,587 3,605 5,417 59,346 70,955
Charge for year 3131 6,362 500 19,782 29,775
At 31March 2021 5,718 9,967 5,917 79,128 100,730
Net BookValue
At 31March 2021 10,713 15,611 583 33,510 60,417
At 31March 2020 8,601 21,973 1,083 53,292 84,949

2021 2020
E
Year ended Year ended
31March 31March
2021 2020
E E
Summary Profit and Loss Account:
Income 28,767 57,727
Administrative
expenses		 (40,373) (63,089)
Operating profit (11,606) (5,362)
Statement ofChanges in Equity:
Balance brought forward (5,592) (230)
Profit and total comprehensive income for the year (11,606) (5,362)
Distributions
to		 parent charity under Gift Aid
Balance carried forward (17,198) (5,592)
The assets and liabilities ofthe subsidiary were:
Total assets 18,015 81,285
Creditors: Amounts
falling due		 within one year (35,213) (86,877)
(17,198) (5,592)
Aggregate share capital and reserves (17,198) (5,592)

12. DEBTORS
2021 2020
~Grou E
Trade debtors 9,135 50,674
Other debtors 31,144
40,279 50,674
~Chari
Trade debtors 9,135 50,506
Other debtors 29,815
Amounts
owed to group		 undertakings 34,350 82,872
73,300 133,378
13.CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
~Grou 2021f 2020
f
Trade creditors 11,680 11,661
Other creditors and accruals 5,513 9,237
Taxation and social security 5,617 5,221
22,810 26,119
~Chari
Trade creditors 11,309 8,530
Other creditors and accruals 5,190 8,629
Taxation and social security 5,448 4,955
21,947 22,114

At 31 March
2021 the
consolidated
annual
co
follows:		 mmitments
under
non-cancellable
lea		 ses
were
G~dh 2021 2020
E f
Expiry date:
One to two years 4,245 5,345
Two to five years 8,161 12,381
More than five years 75 100
12,481 17,826

Balance at Balance at
1April 31March
~dd d 2020
f		 Incomef Expenditure
f		 Transfers
f		 2021
f
Widdershins 16,606 (16,606)
Lloyds Bank 24,705 (24,705)
The National Lottery Community
Fund 46,183 103,272 (110,482) 38,973
Aneurin
Bevan University		 Health
Board 28,202 27,718 (14,544) (15,936) 25,440
Age Cymru 13,994 (13,994)
HMRC Coronavirus Job Retention
Scheme 76,885 (76,885)
90,991 246,574 (257,216) (15,936) 64,413

Balance at Balance at
1April 31March
~dd d 2019
f		 Incomef Expenditure
f		 2020f
Widdershins 36,388 (19,782) 16,606
Lloyds Bank 17,643 24,360 (42,003)
The National Lottery Community Fund 49,873 107,865 (111,555) 46,183
Aneurin
Bevan University		 Health Board 5,232 152,263 (129,293) 28,202
109,136 284,488 (302,633) 90,991

Balance at Balance at
1April 31March
«Grou 2020 Income Expenditure Transfer 2021
f E E
Unrestricted funds
General funds 237,802 283,683 (161,281) (44,775) 315+29
Designated funds
Long service contingency 100,000 100,000
Fixed asset fund 60,711 60,711
337,802 283,683 (161281) 15p936 476'140
Charity
Unrestricted funds
General Funds 243,395 256,860 (122p854) (44,775) 332,920
Designated funds
Long service contingency 100,000 100,000
Fixed asset fund 60,417 60,417
343,395 256,860 (122,854) 15,936 493,337

Balance at Balance at
1April 31March
~Grou 2019 Income Expenditure 2020
f f f f
Unrestricted funds
General funds 186,835 255,191 (204,224) 237,802
Designated funds
Long service contingency 100,000 100,000
286,835 255,191 (204,224) 337,802
Charity
Unrestricted funds
General
Funds		 187,066 201,952 (145,623) 243,395
Designated funds
Long service contingency 100,000 100,000
287,066 201,952 (145,623) 343,395

Unrestricted Designated Restricted
funds funds funds Total
f f f E
~Grou
Fixed assets 60,711 60,711
Net current assets 315,429 100,000 64,413 479p842
315,429 160,711 64,413 540,553
Charity
Fixed assets 60,417 60,417
Investments 1 1
Net current assets 332,919 100,000 64,413 497,332
332,920 160,417 64,413 557,750
Unrestricted Restricted
funds funds Total
Garou E E E
Fixed assets 68,964 16,606 85,570
Net current assets 268,838 74,385 343,223
337,802 90,991 428,793
Charity
Fixed assets 68,343 16,606 84,949
Investments 1 1
Net current assets 275,051 74,385 349,436
343,395 90,991 434,386

2021 2020
Garou f f
Net income forthe reporting period 111,760 32,822
Adjustments
for:
Depreciation
charges		 30,102 23,714
(Increase)/decrease in stocks 5,173
(Increase)/decrease in debtors 10,395 40,779
Increase/(decrease) in creditors (3,309) 3,157
Net cash provided by operating activities 154,121 100,472
Anal
sis ofCash and		 Cash E uivalents
Cash in hand 462,373 313,495
Total Cash and Cash Equivalents 462,373 313,495
~bl
l
l
tdbt
As at 1 As at 31
April 2020
f		 Cash flows
f		 March 2021
f
Cash at bank and in hand 313,495 148,878 462,373

Total
Unrestricted Restricted funds
~Grou fundsf funds
f		 2020
f
Income and endowments from:
Donations
and legacies		 46,861 46,861
Charitable
activities		 143,575 284,488 428,063
Other trading
activities		 7,028 7,028
Trading company
income		 57,727 57,727
Totalincome and endowments 255,191 284,488 539,679
Expenditure
on:
Charitable
activities		 141,462 302,633 444,095
Trading company costs 62,762 62,762
Total expenditure 204,224 302,633 506,857
Net movement
infunds		 50,967 (18,145) 32,822
Reconciliation ofFunds
Total funds brought
forward		 286,835 109,136 395,971
Totalfunds carried forward 337,802 90,991 428,793
Charity
Income and endowments from:
Donations
and legacies		 46,861 46,861
Charitable
activities		 148,063 284,488 432,551
Other trading activities 7,028 7,028
Total income and endowments 201,952 284,488 486,440
Expenditure
on:
Charitable
activities		 145,623 302,633 448,256
Total expenditure 145,623 302,633 448,256
Net movement
infunds		 56,329 (18,145) 38,184
Reconciliation ofFunds
Total funds brought
forward		 287,066 109,136 396,202
Totalfunds carried forward 343,395 90,991 434,386