Reglstgred Charity Number: 1171718 Charitable Incorporated Organlsatlon TIDAL FAMILY SUPPORT TRUSTEES ANNUAL REPORT AND RECEIPTS AND PAYMENTS ACCOUNT FOR THE 13 MONTH PERIOD ENDED 31 AUGUST 2025
TIDAL FAMILY SUPPORT CIO RECEIPTS AND PAYMENTS ACCOUNT FOR THE PERIOD ENDED 31 AUGUST 2025 CONTENTS PAGE Trustees. Annual Report Independent Accountants Report Receipts and Payments Account Statement of Assets and Liabilities
TIDAL FAMILY SUPPORT CIO RECEIPTS AND PAYMENTS ACCOUNT FOR THE PERIOD ENDED 31 AUGUST 2025 TRUSTEES, ANNUAL REPORT REFERENCE AND ADMINISTRATION DETAILS The principal address of the charity is: Roman House, Rink Road, Ryde, Isle of Wight, P033 1 LP Names of the trustees who managed the charity during the year were= Trustees: Leigh Ryan (Chairl (resigned October 2025) Christopher O'Neil (Appointed October 20251 Catherine Cousins Sharon Armitage Helen Smallwood (Secretary) Charity Name- Tidal Website.. www.tidalfamil su ort.or .uk OBJECTIVES The chaiitable objectives of the charity as set out in the constitution are.. 1. To ensure safe contact beeen children and their non-resident parent and where applicable extended family. Both in the ntre and the wider community. 2. To provide support services for parents going through separation and divorce, by offering tools and solutions to manage the difFicult transitions that accompany divorce and separation and where possible reduce the need lo go to court. 3. To implement the Correct poliS and procedures as outlined by our Accrediting Body. The National Association of Child Contact Centres INACCCI as we are an enhanced accredited member, the sole one on the Island. 4. Our contact seNices aims are to promote beneficial relationships bebNeen sibling groups, or children and their adult relatives. Whilst miligaling risks relating to their parents, mental health problems, drug and alcohol misuse and learning difficulties. Without our service such contact would not be possible or affordable localty. We have considerable experien promoting Contact for children who have experienced trauma as consequence of exposure to domestic abuse within their family. Our trustees have a direct impact on the charity and perform a multitude of tasks that benefit the well-run centre and the families. These include overall control of finances and working closely with the centre manager to ensure best practice.
TIDAL FAMILY SUPPORT CIO RECEIPTS AND PAYMENTS ACCOUNT FOR THE PERIOD ENDED 31 AUGUST 2025 TRUSTEES, ANNUAL REPORT Icontinugd) STRUCTURE. GOVERNANCE AND MANAGEMENT The Charity is registered as a Charitable Incorporated Organisation (CIO) under charity number 1171718 and was registered with the Charity Commission on 21 February 2017. The daY-tdaY running of the centre is operationally managed by Melanie Lewis with Carla Larkin Cook forming an experienced senior leadership team. The Centre Manager Melanie Lewis reports on a regular basis directly to the Chair of Trustees and work5 alongside the Treasurer to manage cash flow. The colleagues are131.7.2512 full time paid, 6 part time paid and 11 volunteers. Recruitment of trustees when required is through local nebNorking and professional recommendation. The trustees are responsible for the overall plan of the year, encapsulating both finances and business methods. ACTIVITIES AND ACHIEVEMENTS As our value lo the community and the quality of the services we provide ha5 been recognised on the Island we have taken on contracts with the IWCC and Barnardo's. 6511/0 of our parents using Tidal Family Support have substance misuse issues, we support these families to have safe contact with their childlchildren in the Cenlre, wilhoul our Centre these contacts would not have taken place. 80010 of the parents we support have been identified as having multiple and complex needs. 56010 of our parents have eXperIend or are experiencing Domestic Abuse, the impact of DrugslAlcohol misuse on the family and or suffer poor mental health. We are also able to offer families wrap around services in addition to the already established ¢onlact services, these are.. Parenting support sessions Counselling sessions for parents Cost of Living support and where necessary sign posting to other support services This allows families to access multiple services in one place and prevents them from having to tell their story to multiple different support agencies. Building trust and rapport with our families has broken down barriers, enabling us to have a direct impact on their emotional wellbeing. A new partnership with Isle of Wight College has been made and Tidal are hosting 4 students for 6 months beteen Jan-June on an annual basis. The students are T Level 3 year 1 and the purpose of this is. for them to gain an understanding of a contact centre, the impact of separation and the factors that are taken into account within family court. We utilise our Chamber of Commerce membership on the Isle of Wight, which allows us to explore corporate welfare sponsorship, primarily through services. An example of this is the preferential terms we are continuing to receive from businesses including Wlghlfibre and PC Consultants.
TIDAL FAMILY SUPPORT CIO RECEIPTS AND PAYMENTS ACCOUNT FOR THE PERIOD ENDED 31 AUGUST 2025 TRUSTEES, ANNUAL REPORT (contlnued) PLANS FOR FUTURE PERIODS Tidal Family Support continues to take on more projects that are funded by IVVCC and other public agencies. FoGusing on delivering Core services ensures that Tidal can meet objectives of key contracts and grants. One of the key objectives for the following year will be to find fvrther funding after the National Lottery funding comes to an end. Catherine's skills and expertise will be ulilised to source and apply. Tidal are exploring the use of a CRM (Customer Relationship Management tool) as the charity continues to grow in the number of families il provides support to. The benefit of this also allows for improved time management when producing reports from data captured whilst inputting onlo what would be a central database. FINANCIAL REVIEW AND RESERVES POLICY As our major grant funding works on years beginning 1 September, the Charity has extended ils accounting year end so that in future the accounts will match the reporting periods of our major fundets. The charity had income of £225.896 in the 13 - month period {2024 - year £158,328) and this represents the first year of a 3 - year funding period by The National Lottery. The charity generated a deficit of £9,139 in the period (2024- year surplus of £7,0161- The deficit is largety timing of the receipt of grants on projects. Many of the grants are restricted and this is refiecled on the notes at the end of these accounts. We are grateful lo all our funders who make the work of the Charity possible. Al 31 August 2025, Tidal Family Support CIO had c105ing fvnds of £38,166 on unrestricted funds and £15,342 on restricted funds. The restricted funds reflected a deficit as the additional month's slafFing costs were refleeled in this period. The chanty's free reserves are the level of unrestricted reseNes. Building on last yearfs financial improvement, focus on collecting fees has also allowed Tidal to redltce debtors, particularly from a number of Local Authorities for whom a service has already been provided. A price increase was implemented and effective from the 1* April 2025, to mitigate risk from other rising costs, for example wages and Nl Contributions. Tidal are Currently through the first year of funding from the three extra years of Lottery funding beyond the initial 2- year period from The National Lottery. Referrals ¢ontinue to increase year on year and Tidal remain the only enhanced NACCC centre on the Island and being named in private law court orders 8UPPOrts the longevity that the centre needs to remain successfully operational. Al the same time a recruitment drive for additional volunteer stsff is continuing. The improved management processes have been designed to support both grant applications and facilitate reporting retums to funders. In conclusion lo the report, the charity continues lo provide a vital service to the Isle of Wight and we look forward to continuing the wnning and development of the charity. Dated
TIDAL FAMILY SUPPORT CIO RECEIPTS AND PAYMENTS ACCOUNT FOR THE PERIOD ENDED 31 AUGUST 2025 INDEPENDENT ACCOUNTANTS, REPORT TO THE TRUSTEES OF TIDAL FAMILY SUPPORT CIO I report lo the charity trustees on ry examination of the receipts and payments accounts of the charity for the period ended 31 August 2025, which are set out on pages 5 to 7. Re8pon$lbllltles and basis of report As the charity's trustees you are responsible for the PparatIon of the accounts in accordance with the requirements of the Ch8ri1ies Act 2011 {'Ihe ACYI. I report in respect of my examination of the charity's aceounls carried out under section 145 of the Act and in carrying out my examination I have ft)Ilowed all the applicable Directions given by the Charity Commission under section 14515llbl of the Act. Independent examingr's statement I have completed my examination. I confirm that no material mallers have come to my attention in connection with the examination giving me cause to believe that in any material respect.. accounting records were not kept in respect of the charity as required by section 130 of the Act., or 2. the accounts do not a¢¢ord with those records. I have no concem5 and have come across no other matters in connection with the examination lowhich attention should be drawn in this report to enable a proper understanding of the accounts to be reached. Kevin R Cooper BA FCA DChA For and on behalf of Moore Isouthl LLP Chartered Accountants 9 StJohn's Place Newport Isle of Wight P030 1LH Dated 29
TIDAL FAMILY SUPPORT CIO RECEIPTS AND PAYMENTS ACCOUNT FOR THE PERIOD ENDED 31 AUGUST 2025 RECEIPTS AND PAYMENTS ACCOUNT Total Total Unrestrlcted Rostricted Period Unrestrlcted Restricted Year Funds Funds end¢d Funds Funds ended 31 August 31 August 31 August 31 July 31 July 31 July 2025 2025 2025 2024 2024 2024 RECEIPTS Ilncome) Grants and donatlons Individuals Corporates & Charities Grants 200 315 200 315 131500 2,332 2,380 2,332 2,380 128 750 3.265 128,750 132,015 Income from Charitable Activlties Supervised and supported contact fees Handover and referrals Counselling Room Hire Insuran claim Other activities Loan for heating costs 9,462 63.544 73,006 76,332 5,253 130 76,332 5,253 130 51,687 4,633 220 1,010 28.557 6,231 51,687 4,633 220 1,010 28,557 6,231 2,527 500 84,742 2,527 500 84,742 92,338 92,338 TOTAL RECEIPTS 88,007 128,750 216,757 101,800 63.544 165,3M PAYMENTS (Expgnditurel Fundralslng Fundraising expenses Direct Charitable Actlvltles Centre staff costs and contractor cosls Activity costs Purchases Training Rent I lease of Centre Additional rent due lo fiooding Rates Repairs and maintenance of Centre Equipment purchases Establishment costs. heat and light Travel and accomrrndation Motor and vehicle expenses 18,727 135,275 2,971 154,002 2,971 22,699 560 397 454 12,000 14,040 35 4,599 13,149 2,114 104 61,711 259 624 84,410 819 1,021 454 12,000 14,040 35 4,787 13,149 2,114 1,500 3,628 19,500 3,628 19,500 1,344 2,231 885 2,195 1,344 2,231 886 3,095 836 188 900 836 1,396 Cd 58,369 140,982 199,351 70.151 64,178 134.329
TIDAL FAMILY SUPPORT CIO RECEIPTS AND PAYMENTS ACCOUNT FOR THE PERIOD ENDED 31 AUGUST 2025 RECEIPTS AND PAYMENTS ACCOUNT {continued...I Total Total Unrestricted Restricted Perlod Unrestricted Restricted Year Funds Funds ended Funds Funds ended 31 August 31 August 31 August 31 July 2025 31 July 31 July 2025 2025 2024 2024 2024 Bllwd 58,369 140,982 199,351 70.151 64,178 134,329 Support Costs Telephone and IT costs Insuran Bank and card charges Memberships and subscriptions Advertising and promotion Other expenditure Bookkeeping Professional fees Loan repayment 2.237 4.250 2,237 4.250 1,840 2,938 10 3.054 1,995 3,945 1,440 1,287 1,840 2,938 10 3,054 1,995 4,058 1,440 1,287 1,334 4,572 5,351 1.521 1.334 4.572 5.351 1,521 113 19,265 19,265 16,509 113 16,622 Govemance Accountancy Legal and professional 3,306 3,306 2.742 2,742 TOTAL PAYMENTS 84.914 140,982 225,896 94,037 64,291 158,328 NET SURPLUSI{DEFICITI OF INCOME OVER EXPENSES 3,093 (12,2321 19,1391 7,763 1747) 7,016 Transfer beeen funds Cash funds at 1 August 2024 Cash funds at 31 August 2025 38,166 15,342 53,508 35,073 27,574 62,647
TIDAL FAMILY SUPPORT CIO RECEIPTS AND PAYMENTS ACCOUNT FOR THE PERIOD ENDED 31 AUGUST 2025 STATEMENT OF ASSETS AND LIABILITIES Unrestrictod Restrfcted Unrestrlcted Restricted Funds Fund8 At Funds Funds At 31 August 31 August 31 August 31 July 31 July 31 July 2025 2025 2025 2024 2024 2024 BANK AND CASH FUNDS Bank accounts Cash in hand 38,026 140 15,342 53,368 140 33,854 27.574 61,428 38,166 15,342 53,508 35,073 27.574 62,647 OTHER ASSETS Contact fees due 10,235 10,235 12.170 12,170 OTHER LIABILITIES Supplier accounts due Accruals 333 333 442 442 3,033 3,033 2,992 2,992 The client has leasing commitments in respect of the Tidal Family Support building in Ryde, Isle of Wight, and in respect of a vehicle contract RESTRICTED FUNDS 2025 Fund Movement Blfimd Income Expendlture Clfwd The National Lottery HIWCF Woodward Trust MOJ 26,387 1,187 120,000 5,000 1,250 {133,825) 14,657) {1,250) 12.562 1.530 Total restricted funds 27,574 128,750 1140,982) 15,342 All of the above restrtcted grant funding is towards the main activities of the Charity in support of staffing costs, and activity costs for families and their support. These receipts and payment accounts were approved by the Trustees and signed on their behalf. Signed.. Name.. Dated.. Trustee